HomeMy WebLinkAboutSS2 - Automated Water Meter ReadingStudy Session Item No. SS2
June 8, 2010
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Newport Beach City Council
Presentation
June 8'h 2010
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About Alexander's 1% INC
Alexander's Contract Services has provided meter reading services to California municipalities, water districts
and other local entities throughout California since 1969.
➢ We service over 16 cities in California and have expanded to other states.
➢ Alexander's considers itself a expert in providing these services. We currently have 48 full time employees.
We pride ourselves on being flexible and innovative in creating highly efficient solutions for our clients' needs.
➢ Most recent client is the Irvine Ranch Water District (IRWD). Alexander's has built a database, web interface,
billing system interface, optimized data and sequenced routing optimization, wireless handheld interface and a
SST (Smart Server Technology) notification system for IRWD.
Irvine Ranch Water District: 2009
Carpentaria Valley Water District: 2009
City of San Clemente: 2006
City of San Juan Capistrano: 2006
Nipomo Community Services District: 2005
City of Folsom: 2001
Camrosa Water District: 2000
County of Sacramento: 1995
City of Citrus Heights: 1994
City of Davis: 1992
City of Montecito: 1991
City of Pismo Beach: 1984
City of Paso Robles: 1981
Atascadero Mutual Water Company: 1978
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Alexanders Approach
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All field data is made available live on our website from the first read to the last. This simple
solution allows The City of Newport Beach's staff to respond to early reading exceptions as they
occur. This interface puts City of Newport Beach in direct contact with the Alexander's meter
reading supervisors.
Our system is web and wireless based, we are in constant
communication with the City of Newport Beach staff via our web
reports, automated emails and text messages. Our web based
reports populate from the beginning of the reading cycle and
become complete upon the last meter read in a cycle.
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This unique model allows Alexander's a more fluid and yet highly
accurate way of providing meter reading data. Unlike traditional
meter reading solutions, Alexander's has become totally wireless by
creating a Smart Server that is interfaced wirelessly in the field. All
handheld units are in direct communication with the Smart Server
and data is transferred to it throughout the work day.
This allows supervisors to manage routes efficiently by transferring
routes to readers in the field. No time is wasted in an administrative
office. Routes can easily be changed or updated in the field, allowing
supervisors to
manage more effectively and meet deadlines consistently.
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Reporting
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The City of Newport Beach will have Streamlined Data Flow and Reporting
EXANDrK5 aai ✓ Status of the current reading cycle. am-TAS... : INC.
✓ Reports listing all meters that had readings outside raGe^o,.GSOa *tu, F a •�••••*�••
The City of Newport Beach's acceptable range (high /low /unread). _�
✓ Water Conservation Reporting
✓ Re -Read Reporting for Both Alexander and Newport Staff
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✓ Report of Current Available Data
Citrus Holum;
✓ Maintenance Reporting
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Folsom
✓
ACS Reader Setup
Field Notes
ACS Reader XG Setup
✓ Reporting of potential water waste
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When a reading cycle is complete, an email or text message
can be sent to a designated City of Newport Beach staff
member. We have many automated notifications that are
triggered by different reading events, and all reports can be
accessed from our website. This allows for the most efficient
sharing of data possible between Alexander's and the City of
Newport Beach staff.
Accu racy
➢ Alexander's provides superior accuracy due to its proprietary ID lock
Solution programmed into Handheld
➢ Current reading accuracy 99.82%
➢ The read must be within the high /low limits set by The City of Newport
Beach billing system.
➢ Supervisor Verification and Re -Reads
➢ JPEG of Questionable Reads
Support
Chief Operations Manager Mark Hibshman
Regional Manager Jason Governor
IT Department Jessie Dickey, Gray Tharp
Local Staffing
• Bob Branham Crew Leader
• Emilo Rojas Crew Leader
• Joana Diaz Crew Leader
• William Burris Meter Reader
• Joseph Eason Meter Reader
• Joel Galindo Meter Reader
• Michael Lakes Meter Reader
• John McDowall Meter Reader
• Richard Nigh Meter Reader
• Jason Reed Meter Reader
• George Rivera Meter Reader
• Derek Sabado Meter Reader
• James Stallings Meter Reader
• Justin Tlachac Meter Reader
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Alexanders will meet and work directly with
Newport Beach Utility employees for training and
integration, and will easily provide a seamless
interface with The City of Newport Beach's utility
billing systems.
We will not require The City of Newport Beach to
alter any of its existing interface formats in the
utility Billing system.
Alexanders will be utilizing 18 employees to
provide services for the City of Newport Beach
on a monthly or bi- monthly basis.
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Safety and Community
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Each reader carries a Metal Lid Stick to remove meter lids to obtain reading and Vest
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Meter Reader
Employees will be riding scooter similar to this or smaller mopeds.
Units are registered to Alexander Contract Services
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Since 1999
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Employee has a Badge with his or
her name on it
Company Trucks are marked with Alexander Logo
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