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HomeMy WebLinkAbout11 - BA-008 - Remittance Processing EquipmentCITY OF NEWPORT BEACH CITY COUNCIL STAFF REPORT Agenda Item No. 11 October 14, 2003 TO: HONORABLE MAYOR AND MEMBERS OF THE CITY COUNCIL FROM: Administrative Services Department Dennis C. Danner, Administrative Services Director (949) 644 -3123 ddanner @city.newport- beach.ca.us SUBJECT: Approval of Purchase of Remittance Processing Equipment and Authorization of Budget Amendment Appropriating Funds for the Purchase ISSUE: Should the City purchase new remittance processing equipment? RECOMMENDATIONS: 1. Approve the purchase of new remittance processing equipment with hardware and software maintenance at a total first year cost of $45,000. 2. Authorize a Budget Amendment appropriating $28,973.84 from the unappropriated balance of the Water Fund to Account No. 7501- C0620741, $4,527.16 from the unappropriated balance of the Wastewater Fund to 7531- C0620741, $3,169.02 from the unappropriated balance of the Tidelands Fund to 7231- C0620741, and $8,329.98 from the unappropriated balance of the General Fund to 7017- C0620741. DISCUSSION: As previously reported to Council, the City's remittance processing machine is in need of replacement. We use this equipment to process the nearly four hundred thousand checks and payment stubs mailed to us by our customers to pay their municipal services statements, parking tickets, and many other miscellaneous billings each year. Our current equipment was purchased "used" more than ten years ago, and it has broken down three times in the past few months. Parts are no longer available for this unit and the software has been unsupported for several years. When this unit is not functioning, all checks and payment stubs have to be entered using handheld scanners Approval of Purchase of Remittance Processing Equipment October 14, 2003 Page 2 or manually keyed in. This manual process is excessively time consuming and adds an element of possible error to each transaction. The replacement machine recommended for purchase has some impressive features. It will provide imaging of the front and back of checks and payment stubs, endorse the back of the check for deposit, record the customer's account information, and capture the information in a database that is searchable by any piece of information on the check or payment stub. This will enhance our abilities to service our customers, reduce the City's liability for check deposits, reduce our storage needs, and will enable the City to present electronic versions of our customer's checks to the bank instead of submitting the paper versions. This last feature will depend on pending legislation affecting the banking industry, but it is quite probable this will be an option for us in the coming year. Staff solicited proposals and visited demonstration sites from four different firms for the equipment and software. There are two major manufacturers of remittance processing equipment, NCR and Standard Register. Both companies offer the same type of equipment and features, but the NCR7731 was available at a lower overall cost. Three cost proposals were received for the NCR7731. DMP provided our current remittance processing machine and was able to give a substantial "migration credit" for our existing machine. Staff has found DMP to be very reliable and responsive and is recommending purchase of the new piece of equipment from this vendor. The first year cost is approximately $45,000 which includes the purchase of hardware, software, installation, training, and maintenance agreements. Subsequent year funding for materials and maintenance agreements are estimated at $6,500 per year. Funding Availability: The purchase of this equipment was not included in the FY 03 -04 budget. Due to the percentage of receipts attributable to Water, Wastewater, Tidelands, and General Fund revenues processed by this equipment, it is appropriate to fund a portion of the total cost from these funds. Subsequent years funding for materials and maintenance agreements should also be allocated to these same funds using this same methodology. Sufficient funding will be available upon approval of the recommended Budget Amendment to the following accounts: Approval of Purchase of Remittance Processing Equipment October 14, 2003 Page 3 Account Description Amount 7017- C0620741 — General Fund $8,329.98 7501- C0620741 —Water Fund $28,973.84 7531- C0620741 —Wastewater Fund $4,527.16 7231- C0620741 — Tidelands Fund $3,169.02 Grand Total _ $45,000.00 Alternatives: Council could choose to not authorize the purchase of new equipment at this time. Prepared by: Submitted by: Lois Thompson Dennis Dann re Fiscal Operations Manager Administrative Services Director Attachments: List of Features — NCR7731 Budget Amendment i�ae JaM'd be �`9r.0 barb �01 t Ot &/3 NCR he 7731 is designed primarily as an imaging solution for low- volume, branch -level processing environments. While it is very productive in a front office configuration such as at a teller station, it is also highly effective in the low- volume back office environment. The compact 7731 utilizes state - of- the -art thermal encoding, ink jet printing, magnetic card reading and advanced optical character recognition for MICR and OCR fonts. Connected to virtually any standard PC and run- ning on NCR's own reliable software tailored to meet your needs, the 7731 will help you transition your front or back office to imaging technology with minimal disruption to your productivity and overall efficiency. Flexible To ensure maximum application flexi- bility, an NT -based common operating environment — Windows Integrated Services Environment for Item Processing (WiseIP) is available on the 7731. Combined with NCR's Enhanced Item Processing Software and /or a third party application, the 7731 can be upgraded to a complete image - enabled "proof and encode" document processing system. Branch server connection across the LAN network ensures that captured data and images are accessible and easily retrieved from different locations. The optional Automatic Document Feeder increases processing capacity to approximately 750 documents and allows single document insertion using the Power Hand Drop. Your operator can load the hopper and move on to other tasks. Choose from a 3, 6, or 12 pocket configuration to expand the sorting capacity of your processing system, and further enhance operator productivity and efficiency. As you discover new ways to capitalize on imaging technology, the 7731 can be field upgraded quickly and cost effectively to meet the changing demands of your operation. Reliable The 7731 is completely designed and built by NCR, an acknowledged leader in the field of image item processing technology. While providing all the benefits of this advanced technology, the 7731 is surprisingly simple to install, program, operate and maintain. Perhaps more important, it is a low -risk, point -of -entry opportunity into a future based entirely on imaging technology. Affordable Imaging Imaging technology is the key to reducing the amount and travel of paper. This technology provides more efficient short and long term docu- ment archival and can eliminate the need for microfilm storage. Strictly an image item processor, the 7731 is yet another way NCR makes imaging technology an affordable alternative in a low- volume environ- ment. Front image capture is standard on the 7731 and rear image capture is available as an optional feature. Image transfer to the PC controller is fast, efficient and error free. Turn Imaging Into Revenue... One of the easiest ways to capitalize on image processing technology is to offer a variety of new customer ser- vices which can generate revenue for your business. For checking account customers, these services include image statements. A few pages of crisp, clear, laser- printed images are an attractive alternative to receiving stacks of processed checks. For more technologically advanced corporate customers, checks and state- ments can be delivered in a variety of ways: on CD -ROM or magnetic media, via LAN or WAN, or over the Internet. Flexible ••• Reliable Choice of Features The 7731 can be quickly and easily configured or upgraded to address the varied processing requirements of the low- volume front or back office environments. Choose from the features listed below to customize the 7731 to meet your front or back office needs. For example, add a magnetic card reader and ink jet endorser to stream- line teller station processing; or, add an automatic document feeder and extra pockets to optimize your back office item processing. Document Feeding As a teller station unit, the 7731 is configured with a single document entry extension that guides individual, hand -fed items into the processor. ••• Affordable Imaging The 7731 system also offers two document feeders that can process a variety of items individually or in batches. The Power Hand Drop, added to ensure the best possible perfomance and throughput, positions and feeds individual documents for correct, consistent feeding.The Automatic Document Feeder, with all of the same benefits plus approximately 750 docu- ment capacity, allows the operator to perform other important tasks while the system is running. Reading The 7731 can optically read over nine standard MICR and OCR code line fonts in any zone of a document. This flexibility allows the 7731 to process a variety of documents and transactions, and eliminate both specialized hardware and software processes. For the front office teller station, an optional magnetic card reader, which is located on top of the 7731, allows easy operator access and eliminates the need for a "space- consuming" stand alone card reader. It also reduces operator keying and provides added security. Imaging Front image capture is standard on the 7731 and rear image capture is available as an optional feature. In a single pass, the 7731 provides a high quality image at 200 dpi in black and white and /or 100 dpi resolution in 16 levels of gray. A red -light camera, for improved reading of documents with red outlines, or a color- balanced- light camera, for improved reading of documents with red ink, may be added. Encoding Using quiet thermal transfer technology, the 7731 provides the best -in -class encoding functionality that can encode one of four standard MICR and OCR fonts in one pass at 30 dpm. Additional fonts can be down- loaded from the host application to encode a variety of document types. Ink Jet Endorsing and Printing To simplify the printing process for the front office, the 7731 offers optional programmable ink jet endorsers that print text and graphics at 100 dpi anywhere on the document. Tellers can endorse items and print forms, such as receipts, deposit tickets, and even certified checks. Print fonts are programmable and each endorsement can be altered from document to document as your needs dictate. The standard model offers you the choice of front or rear endorsing —and you can upgrade later to both front and rear. Dot Matrix Endorsing When configured with optional multi - pocket modules for back office processing, the 7731 provides dot matrix endorsement technology as part of the sorting operation. The programmable endorser can print up to 40 characters on a single line, in a fixed position, on the rear of the document. This lower cost technology offers the benefit of increased throughput. Front and rear endorse- ment stamps are also available. Sorting For a teller station unit, the 7731 is configured with a single document exit extension. For higher volume needs, it can be expanded to include dual pockets that hold approximately 100 documents each. For the back office environment, the 7731 can be expanded to include multi - pocket modules. These modules, available in 3, 6, or 12 pocket configurations, provide built -in endorser technology and "pocket- full" sensor detection functionality. With an individual pocket capacity of approximately 250 documents and the option to add more pockets, the sorting function has been designed to maximize operator efficiency. Why NCR? As competition in the financial services industry intensifies, it is increasingly important to attract and retain profit- able customers. At the same time, improving the overall efficiency and productivity of your operation is equally important. To achieve these two critical objectives, you need a partner who knows the banking industry and can provide a comprehensive array of item processing solutions — including imaging. With over 75 years of experience, NCR has grown to become the world's foremost provider of image- based, item processing solutions. With over 400 image item processing sites in operation worldwide, our systems have imaged more than 5.3 billion items to date ... and counting. The 7731 makes affordable imaging technology available to the low- volume ' rl;' —•� EEAi�REs Flexible Configurations `- Reliable Technology Y V1 Affordable Imaging environment. However, as the point of capture for valuable second source information, the 7731 is also an integral component in NCR's high - volume processing solution — Image Mark'" POD. NCR, through its entire line -up of top quality image item processing solutions, is your best choice. The right products and services, at the right price, when and where you need them. From a teller station unit to a complete image - enabled proof and encode system for back office processing —the 7731 can be field upgraded quickly and cost effectively to meet the changing demands of your operation. Completely designed and built by NCR, the 7731 provides high - quality imaging and best - in-class encoding technology. Not only will you have the image to use to provide revenue generating services to your customers, but you can minimize the travel of paper, reduce the chance of error, and enhance overall operational efficiency. - SPECIFICATIONS Transport Speed • Up to 30 dpm read, encode and front Image with 6' documents Document Feeder • Single document entry extension • Power Hand Drop - positive drive that positions and feeds documents - provides a reject slot (pocket) to return documents to the operator (mandatory with auto feeder) • Automatic Document Feeder - input hopper capacity of approximately 750 documents Reader • Optically reads M ICR and OCR code line characters • Reads nine different fonts: MICR E13B or CMC7, OCR A/B numeric and alphanumeric, plus OCR B Special (JNP), Farrington 7B and [BRO (OCR B plus E13B) Magnetic Card Reader • Reads all 3 tracks of the magnetic stripe according to ANS X4.16 and ISO 3554 Image Camera • Scans images in black and white at 200 dpi and/or gray scale (16 shades) at 100 dpi • Compresses black and white images using CCITT group 4 and with NCR or TIFF headers • Optional red -light camera or color- balanced- light camera Encoder • Prints data in any of four OCR and M[CR fonts including: - M[CR E13B or CMC7 - OCR A Numeric, OCR B Numeric and OCR B Special (JNP) Dot Matrix Endorser • Rear programmable - 40 characters, single line in a fixed position • Optional front and rear stamp Please visit our websile at www.ncr.com Ink Jet Endorser /Printer • Choice of front or rear programmable - 100 dpi anywhere on the document • Optional upgrade to both front and rear • Prints receipts, deposit tickets, and certified checks Sorter • Single document exit extension • Dual Pocket Module - each pocket holds approximately 100 documents • Multi- Pocket Module - available in three configurations: 3, 6, or 12 pocket modules - performs both endorsing and pocketing functions - each pocket holds approximately 250 documents 7731 Controller (minimum) • Pentium 166 MHz •1.44 MB Flex Drive •32 MB EDO Memory •1.6 GB [DE Hard Drive • 24X IDE CD -ROM • Keyboard, mouse and 15• monitor Communications • ST Bus SCSI -2 interface 7731 Required Software • 7731 Wise[P NT -based Platform Software Additional Software • NCR's Enhanced Item Processing Software for NT which includes: Proof and Encode, Sort and Image Services. • Third party applications can operate in the NT, DOS, OS /2 Windows environment. Acceptable Document Dimensions The 7731 Document Track can accommodate documents within the following specifications: • Height 64 mm - 114 mm • Length 102 mm - 254 mm • Thickness 0.076 mm - 0.330 mm When configured with an autofeeder and one of the multi - pocket modules, the 7731's document length tolerance will change. Electrical Power Requirements Nominal Voltage (RMS) Voltage Range (RMS) Frequency (Hertz) 120V 9OV -136V 50/60 220V/23OV/24OV 198V -257V 50/60 Console Dimensions Width (mm) Height (mm) Depth (mm) Weight (kg) 7731 Base 356 216 254 9 Optional Features: 1 Power Hand Drop _ 248 165 172 1.9 Autofeed Hopper 292 216 356 11.9 6 Pocket Module 1 388 190 1029 37.3 It is the policy of NCR Corporation to improve products as new technology, software, components, and firmware become available. NCR Corporation, therefore, reserves the right to change specifications without prior notice. All features, functions and operations described herein may not be marketed by NCR in all parts of the world. Consult your NCR representative or NCR office for the latest information. The product described in this publication is a licensed product of NCR Corporation. Other brand and product names appearing in this publication are the trademarks or registered trademarks of their respective holders. Copyright ® 1999 by NCR Corporation Dayton, Ohio, USA An Rights Reserved SP -4074 0999 Printed in Canada City of Newport Beach BUDGET AMENDMENT 2003 -04 EFFECT ON BUDGETARY FUND BALANCE: Increase Revenue Estimates X Increase Expenditure Appropriations Transfer Budget Appropriations SOURCE: from existing budget appropriations from additional estimated revenues X from unappropriated fund balance EXPLANATION: NO. BA, 008 AMOUNT: $a5,000.00 Increase in Budgetary Fund Balance AND X Decrease in Budgetary Fund Balance No effect on Budgetary Fund Balance This budget amendment is requested to provide for the following: To increase expenditure appropriations for purchase of remittance processing equipment. ACCOUNTING ENTRY: BUDGETARY FUND BALANCE Fund 500 530 230 010 Account Description 3605 Water Fund Balance 3605 Wastewater Fund Balance 3605 Tidelands Fund Balance 3605 General Fund Balance REVENUE ESTIMATES (3601) Fund /Division Account EXPENDITURE APPROPRIATIONS (3603) Division Number Account Number Division Number Account Number Division Number Account Number Division Number Account Number Signed: Signed: Signed: Administrative 7501 C0620741 7531 C0620741 7231 C0620741 Description Description Distribution and Piping Remittance Processor Sewer Main Replacement Remittance Processor Tidelands Fund - Capital Remittance Processor 7017 Automation and Communication C0620741 Remittance Processor Services Director City Manager City Council Approval: City Clerk Amount Debit Credit $28,973.84 $4,527.16 $3,169.02 ' $8,329.98 ' Automatic $28,973.84 $4,527.16 $3,169.02 $8,329.98 Date Date Date