HomeMy WebLinkAbout10 - OCTA Senior Mobility Service Plan Approval - Signed Copym
OCTA
Senior Mobility Program
Agency Service Plan
Jurisdictions and agencies participating in the Orange County Transportation Authority
(OCTA) Senior Mobility Program (SMP) must complete the following Service Plan in order to
receive SMP funding. The Service Plan must be developed in accordance with SMP
Guidelines, included as Attachment 1, and submitted to OCTA for review. Upon review from
OCT A, the Service Plan must be formally adopted by the agency's council or governing body
and approved by the OCTA Board of Directors. Any modifications to SMP services will
require submittal of a new Service Plan.
Participant Information:
Agency City of Newport Beach Date 4-6-16
Program Contact Susie DiGiovanna Phone 949-718-1825
Email sdigiovanna@newportbeachca.gov
Service Description:
1. Program goals and objectives:
The goal of the OASIS transportation program is to provide transportation for city residents who are over 60
and unable to drive. Transportation is provided to medical appointments and other essential services within
city limits.
The primary program objective is to enable senior residents of Newport Beach to "Age in place" and remain
in their own homes, even when they have retired from driving. This typically includes those who are unable
to drive due to a myriad of health issues. Many have had strokes or other vascular problems that require
extensive and prolonged rehabilitation services. Some have vision problems and are unable to see. Some
have extreme problems walking due to joint diseases and balance issues, while others are battling cancer
and need to receive treatment and testing. Some of our clients have stopped driving because they can no
longer safely navigate a car due to cognitive issues such as Alzheimer's Disease, Parkinson's, Diabetes
and other problems. Our program provides transportation to essential medical treatment as well as to
purchase food, medication and other life-giving essentials.
Additionally, our program objective is to transport clients to the OASIS Senior Center where they can
receive a hot lunch and social services as well as attend recreational, health and wellness classes and
educational lectures. Participation in these programs helps to prevent disease, isolation and depression.
Through our transportation services, we are able to link a vulnerable population to critical health and
community services that help to manage and improve their health and wellbeing.
10-14
2. Indicate how SMP service will be operated: (Please check all that apply)
[{]Directly-Operated D Subsidized Taxi Program
D Contract Service Provider D Other (Please Describe)
D Volunteers
3. Eligible trips provided under the SMP are limited to the following categories. Please
indicate the categories of service to be provided by your program: (Please check all
that apply)
[{] Senior Center
[{] Nutrition
[{]Medical
Church, YMCA, Restaurant, Gym,
[{] Personal Care
[{] Shopping
[{] Social I Recreation (Please Describe)
10-15
4. SMP Guidelines restricts trips outside of Orange County to medical trips within
approximately 10 miles of the Orange County border. Do you intend to provide medical
trips outside of Orange County?
Q Yes (!)No
Ifyes, please list the trip purpose and destinations: (e.g., medical trips to the VA Hospital
in Long Beach)
5. Fare structure:
Rides are $1.50 each way to the senior center and $3.00 each way to all other
locations within Newport Beach for essential errands.
6. Number of vehicles:
16 I
7. Projected annual ridership:
l1s.ooo I
8. Source(s) of 20 percent match funding:
City of Newport Beach, Hoag Hospital, Friends of OASIS
10-16
Program Requirements:
1. Jurisdiction/ Agency shall follow competitive procurement practices in selection of vendors for
all services which it does not provide using its own work force. Any Request for Proposals (RFP)
for services shall specify the use of vehicles meeting Americans with Disabilities Act (ADA)
accessibility standards.
2. Jurisdiction/ Agency will perform, or ensure that a contracted vendor performs, maintenance of
all vehicles used in the Senior Mobility program, including, at a minimum:
a) Daily Pre-Trip Inspections that meet or exceed the guidelines provided in the attached
Pre-Trip Inspection Checklist (Attachment 2)
b) Scheduled preventative maintenance that meets or exceeds the guidelines provided in
the attached PM Checklist, including the maintenance of all accessibility features of the
vehicles.
c) Maintain maintenance records for each vehicle for five (5) years and, if required,
cooperate fully in annual motor coach carrier terminal inspections conducted by the
California Highway Patrol.
3. Jurisdiction/ Agency will ensure that its operators, or its contracted vendor's operators, are
properly licensed and trained to proficiency to perform duties safely, and in a manner which
treats its riders with respect and dignity. Disability awareness and passenger assistance will be
included in this training.
4. Jurisdiction/ Agency will establish and implement an alcohol and drug program that complies
with 41 U.S.C. sections 701-707, (the Drug Free Workplace Act of 1988), and will produce any
documentation necessary to establish its compliance with sections 701-707.
5. Jurisdiction/ Agency will submit a monthly report to OCT A's Community Transportation Services
Department as illustrated in Attachment 3.
6. Jurisdiction/ Agency will participate in OCTA marketing and outreach efforts to encourage use of
fixed route transit service by older adults.
7. Jurisdiction/ Agency will note OCTA sponsorship in any promotional material for service funded
under this agreement and will display an OCTA Senior Mobility Program logo on vehicles used in
this program (excluding taxis).
8. Jurisdiction/ Agency will ensure that it maintains adequate oversight and control over all aspects
of services that are provided by a contracted vendor.
IN WITNESS WHEREOF, has formally adopted the Senior Mobility Program Scope of Work
as written above.
AGENCY REPRESENTATIVE OCTA REPRESENTATIVE
Name: DIANE B. DIXON Name:
Title: MAYOR ~~~--------------------Title:
CITY OF NEWPORT BEACH
10-17