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HomeMy WebLinkAbout04-09-1990 Ite #9-bC\, q. q-0 ah Nvpw BIAN THE (OIORfU1(OAS1 March 30, 1990 Jean Watt City Council City of Newport Beach C/o City Hall 3300 Newport Boulevard Newport Beach, CA 92663 Dear Jean: Enclosed are the following items as per our contract with the City of Newport Beach: * Copy of our Budget for Fiscal Year 1990-91, including * Detailed/Defined Chart of Accounts * Budget * Line Item Explanations * Marketing Plan (for FY 1989-92) which provides detailed information about the various programs undertaken by the Bureau. We have also enclosed a graphic overview of the "integrated" marketing elements which visually demonstrate the dynamics of the marketing programs being undertaken by the Bureau. Should there be any questions, I would look forward to the opportunity of visiting with you and/or the Council as a whole regarding our programs. Thank you for your continued interest and support. Sincerely QC; Richard B. Gartrell President RBG:kp Enclosures NEWPORT BEACH CONFERENCE & VISITORS BUREAU 3700 Newport Boulevard, Suite 107, Newport Beach, California 92663, (714) 675-7040 FAX: (714) 675-1425 A a O d - z z g iq Z f - BUDGET FY 1990-1991 (Approved March 30, 1990) for the NEWPORT BEACH CONFERENCE & VISITORS BUREAU Richard B. Gartrell, President NEWPORT BEACH CONFERENCE AND VISITORS BUREAU BUDGET FY1990/1991 Introduction This is a new budget format for the Bureau, but represents the implementation of a "standard" recommended through the QACVB) International Association of c=onvention and Visitor Bureaus. Line items are more detailed providing for better documentation as well as distribution of funds for various departmental activities within the bureau. The following are definitions of the various budget categories/classifications. Bureaus are, by nature, "sales and marketing" organizations and direct their efforts toward that focused objective. There are both "direct" (e.g. direct sales, trade shows, site inspections, etc) and "indirect" (e.g. collateral publicatons, public relations, etc) sales efforts, each supporting the other toward the primary objective of positively impacting the economics of the hospitality industry and thereby the economic vibrance of the community. This budget, therefore, supports the Bureau's sales and marketing programs and objectives. 3/90 Newport Beach Conference and Visitors Bureau -continued- Revenue Classifications and DFfinitions 400 Hotel Transient Room Ta/ Service Fee 402 Membership Investments Public funds received under a contract with the City of Newport Beach, paid to the Bureau on a scheduled quarterly basis. Represents a 1% service fee on trans- ient hotel room occupancy. Total dues rec=eived from members. 404 Coop Advertising/Promotions Funds received from parti- cipants in cooperative cost sharing ventures of Bureau projects including trade shows, advertising and re- lated promotional efforts. 406 Merchandise Sales 408 Service Fees 410 Event Hosting 435 Miscellaneous/other Income 420 Other Public Funds 422 Donated Services 424 Publication Sales Revenues from sale of Bureau merchandise. Revenues from sale of Bureau services and assessments to businesses to underwrite services such as housing, reservations, registration and similar projects. Revenues from Bureau sponsor- ed events such as trade shows and seminars. All ether revenue sourc=es. Revenues received from public entities other than the City of Newport Beach. Grass value of donated goods and services which form an integral part of Bureau efforts. Revenues from the sale of Bureau publications. -continued- Expense Classifications and Definitions PERSONNEL 502 Personnel 504 Personnel/Incentives 506 Personnel/Payroll Taxes soe Personnel/Benefits 510 Personnel/Outside Services 512 Personnel/Commissions 514 Personnel/Relocation 516 Education/Training Base salary of all Bureau staff. Incentives available to Bureau staff based on sales performance. Taxes on staff salaries. Staff benefits (e.g. medical, dental, auto allowance, etc) . Temporary services to support bureau programming, including registration personnel (billed to convention) and data entry personnel. Commissions from, for example, sale of advertising. Costs related to relocation of staff. Costs related to professional development of Bureau staff. -continued- OPERATIONS 522 Fent 524 Utilities 526 Accounting/Legal/ Professional Fees 52e Computer Consultants 530 Repair and Maintenance 532 Maintenance Contracts 534 Offic=e Supplies/Servic=es 536 Insurance 538 Local Meetings/Events/ Board Retreat 540 Equipment Gross costs for spar=e rental including utilities and re- lated services. Supplemental utility casts. Costs -related to accounting and audit servic=es, attorney services including copy- right/trademark assistance; excludes computer consultants. Costs for computer con- sultants and training. Costs related to repair and maintenance of office equip- ment. Contracts that cover casts for repair of equipment in- cluding maintenance of soft- ware programs and hardware. Costs of office supplies and other office expenses. Casts of insurance including property, general liability, casualty, banding, and D&O liability. Costs related to local meet- ings and events that are community/public= relations along with annual board retreat costs. Usually capitalized, in- cludes equipment needed for operations (e.g. desks, chairs, telephone systems, conferenc=e room, etc). -continued- 542 Equipment Lease Costs of leases related to equipment. 544 Depreciation Scheduled depreciation of equipment. 546 Donated Services Matches "revenue" classi- fication; goods and services provided bureau in conjunc- tions with programs. 548 Miscellaneous Non -classified costs related to Bureau operations. 551. Operations/Contingency Set aside amount to fund operational programs. 552 Transportation/p=ity Based on contractual agree- ment with City of Newport Reach, specified amount of funds set aside monthly and transferred twice annually back to the 0-ity to support transportation programs. MARKETING 602 Marketing: Costs of travel and enter - Travel -Entertainment tainment inc=luding ledging, meals, transportation, gifts, and other related costs. 604 Marketing: Trade Shaws Costs of trade show partici- pation including registration fees, booth space fees, shipping, booth set up and decoration. 6036 Marketing: Collateral p=osts of publications and Publications promotional Items to inc=lude brochures, calendars, badges, plaques, decals, major publications, ad specialties, and related marketing tools. -continued- Goo Marketing: Printing 610 Marketing: Advertising -Meetings 612 Marketing: Advertising -Consumer 614 Marketing: Fam Tour/ Site Inspections 616 Marketing: Newsletter 61B Marketing: Computer - Database Sales 620 Marketing: Telemarketing 622 Marketing: Postage/ Direct Mail 624 Marketing: Public 'el at i c ins/Medi a/Photo Costs related to printing of publications and other Bureau materials (e.g. stationery). Casts of production and placement of advertising in meetings market publications. Costs of production and placement of advertising in consumer/leisure market publications. Costs of familiarization tours and site inspections in the local market area for one or more persons including travel, ledging, meals, entertainment etc. relating to the hosting of the Bureau guest/client. Production and printing of the Bureau's newsletter. Costs for access to computer databases for identification of potential c=lients (e.g. sales leads). Costs related to use of telephone in identification of prospects, qualification of needs and solicitation of business. Costs related to postage, air freight/shipping, and direct mall programs. Costs related to development of media relations, photo- grapher/photography otography and re- public relations programs. -continued- 626 Marketing: Community Relations 620 Marketing: Professional Membership/Subscriptions 630 Marketing: Research 632 Marketing: General 634 Marketing. - Special Promotions OTHER INCOME/EXPENSES 682 Interest Income 684 Insurance Reimbursement 688 Gain/0oss) Sales Assets 692 Federal Income Taxes 694 State Income Taxes Costs related to sponsorship of identified community programs. Costs related to maintaining_ marketing and professional affiliations and industry publication subscriptions. Costs of research and pro- fessional anal services and publi- cations ubli- cations related to marketing. Costs of non -classified marketing activity including unscheduled and/or exploratory marketing activities. Costs related to spec=ial promotions including attendanc=e building acti- vity and related special promotions and sales efforts. Revenue from interest on bank: accounts and related interest-bearing activity. Revenues from reimbursements from insurance programs. Proceed of sale in excess of net book value on office furniture. Taxes resulting from profits on merchandise, publication and other related sales. Same as above. I I i� I 4oa moo, a� i O 2 U a4 } \ H I aC F Z F to I I o4ado a 0 U V\ a fxaa W � y p lod d ao I 1 fbn N I m N I N •V .--� I� i o, o 0 0 00 0 I-t I ! 0 co0 If' i I ! I4I F I I j i0 SWtl I I o,. y Im I io o o�ooN, d i I m , m i� iy I I 1 I �J y I m � I Oi O Io0! pO OO O d 10 O O O • O O oa I W y d •cs lao O .F W I • } z to I I I ' U I o O d O ao 10 ' y O� 0 O N 0 O O O O o0o I cmO } Z O U • '. o 00 0 0 'o 0 0 0 0 0 �o O I o� 0 0 0 0 0 0 I N N N O - F' m' So�Z y W'} } F O O ^•G �• C+a. U i F .-] A f/J C ,—� �� O Vim] f'> 2 W VJ • 5'� A O CC O N H� i F W \ �. 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REVENUES 400 Revenues for 9 :/9 1� unser vat i vel y estimated to increase 10 over previous fiscal year based on fourth quarter's estimated receipts for FYB3/ 0. 402 Membership dues for past fiscal estimated at $34,000 0 with about 125 members. For FY90/91, substantive in- creases planned in membership program including revision of due or investment schedule. 404 Substantive increases in cooperative programs planned for forthcoming fiscal year compared to previous efforts. 406 With the new image and logo, it is anticipated that the Bureau will make available merchandise that carries the logo for public= consumption. This is a common prac=tice among bureaus too. 422 Revenue for this item will have to be collected and manually entered into system along with expensed under item 546. 424 There are those who wish to purchase quantities of the Bureau's publications; this accounts for such sales during FY 0/BI . II. EXPENDITURES 502 Accounts for a staff of seven (7) full-time employees, and provides a contingency for an additional staff member (Receptionist ) during FY90/91 . 504 Based on ten percent of grass salary, held in reserve for the development of a sales incentive program for bureau personnel as per discussions at the Board Retreat. 500 Includes costs for coverage of staff for medical and dental benefits, C=EO auto allowance. -continued- 515 Includes costs for attending local seminars and programs as well as professional development programs through the International Association of Convention and Visitor Bureaus. 522 Roughly estimated cin 2,500 at an effective rate of $1.50 per square foot. 57% dedicated to sales, 14% to � member- ship and 20% to administration/finance. 525 Includes fees for attorneys (including copyright/trade mark counsel), accounting (including audit) and a contingency for additional professional fees. 520 Includes fees for general computer consulting/support, and the MOST Sales program consulting fees (monthly). 532 Includes costs for maintenance contracts for MOST software, computer hardware (estimate), IBM duplicator, Pitney Bowles Mail Machine. 534 Estimated for FY90/91; with additional staff, perceive that there will be increased activity and therefore in- crease casts related to support supplies. Also includes UNIBIND (bid presentation materials). 535 Includes general property and liability, directors and officers liability and insurance for mail machine. 530 Includes estimates for a Beard Retreat, local meetings (Sister City meals) and related programs. 540 Includes estimates for additional purchases such as: slide projectors(3), screen and related equipment for a three -tray slide presentation; board room equipment, office equipment, and work room equipment (includes tables, chairs, cradenzas eta-); and telephone system. 542 includes mail machine, plus contingency for computer hardware in the event this is the final course of action selected by the Bureau (lease with purchase clause at end � � f lease time) . 545 Donated services will include hotel rooms, meals, airline tickets, and other related services in support of Bureau programs. -continued- 550 Reserves for the Bureau, based initially on $12,000 the first year, $24,000 the second year, working toward a three to four month operational reserve for the Bureau. 552 As per contract with City of Newport Beach, set aside of $50,000 paid twice annually to the p=ity for its trans- portation account. 602 Includes travel costs related to attending trade shows and similar sales and marketing programs plus mileage reimbursement for business travel by bureau staff. 604 Includes costs for trade show registrations. 606 Includes casts related to the development of bureau publications such as: visitor guide (formerly member- ship directory), rack: brochure, events calendar, and related materials plus refinements of existing publications. 609 Printing estimates for all bureau publications in- cluding destination planner, visitor guide, rack brochure, and related materials. 614 Familiarization tours and site inspections involve bringing planners, tour operators and travel writers to the area for a first-hand overview of its fac=ilities and resources. 616 Six issues of the Newsletter during the fiscal, designed to be a sales tool and serve as a dires=t mailer to planners, tour operators and travel writers. 61S Database marketing is predic=ated on access to information sources which profile protential clients; this includes both the corporate database "Datacom" and the association database "CIVET" through the IACVB plus the interfacing software MOST. G20 Includes costs for telephone services including the Bureau's "BOO" number, plus a contingency. 622 Includes casts for bulk mail and daily postage. -continued- 624 Includes costs for public relations services, photo- grapher and photography services and related support. 62G Includes costs for an awareness program on behalf of the Bureau within the City of Newport. 628 Includes casts for professional affiliations and publication subscriptions. 630 Contingency for marketing research activities. G32 Contingency for marketing programs and activities not otherwise classified. 634 Contingency for special marketing promotional programs and efforts. # if # MARKETING PLAN (Revised) Fiscal Year 1989 - 1992 for the Newport Beach Conference and Visitors Bureau I(L^.: it. NIWPOIDXII BIA(fl THI-CO[ORHI-COAST (Revised) Fiscal Year 1989 - 1992 for the Newport Beach Conference and Visitors Bureau Newport Beach, California Initially written September 1989 Reviewed/Revised October -December 1989 Approved January 1990 Introducing the The Newport Beach Conference and Visitors Bureau is charged with the responsibility of generating overnight stays by bringing meetings, conferences, group business and other upscale visitors to the area. The Bureau serves a vital marketing role in the community's economic development, pulling together diverse elements / CCnvFNT�ON q _�.\ CEnrFR nOr[Es uE E TInG iv:GwnCR T.�.Uf.t S C; srE�v ""rc CCNVENnOR 0 nS0003 E �REAU ArTRA_TC) S E v rERPA.NwO .ars ..� f .E>..! r RANS)CRTATrON FOOD nErWORA J � lEv.AA�i / COW—ty I(MUG s..... t + ....— of the community together thereby presenting Newport Beach in a unified manner in various competitive marketplaces. Founded originally in 1974, the Newport Beach Conference and Visitors Bureau is organized as an independent 501(c)6 association. The Bureau is overseen by a Board of Directors, and seeks industry and community input through its committees and other liaisons. The staff of the bureau is currently structured with a President, National Sales Manager, Conference Sales Manager, Membership Manager, and an Administrative Assistant. The Bureau is funded through memberships, a transient hotel service fee, and other cooperative and non -dues revenues, and retains a not-for-profit status. Though small in size, it is the intentions of the Newport Beach Conference and Visitors Bureau to bring recognition to the Newport Beach area through its assertive and cooperative sales and marketing efforts. -1- NEWF Fii�Eg�H__-=.c�IYEEF.EN�sE AIJLi--` I;,1Tg ,—B-Lj F it Newport Beach, California MISSION STATEMENT The mis�on of the Newport Beach Conference and Visitors Bureau shall be the solicitation of conferences and other related grouo business and to engage in visitor promotions, which generates overnight stays for the community, through the promotion of lodging and visitor related businesses, thereby enhancing and deveiouinq tiie economic fabric of the community.(*) This mission shall be accomplished through the foilowinq general pr.0graIf, .- coves * to develop a comprehensive sales and marketinq program that utilizes a variety of strategies to reach carefully identified and targeted market segments; * to develop a program that integreates the diverse and unique elements of the Newport Beach area into a comprehensive and consistent image campaign; * to provide an array of member services to meeting and tour planners that supplement and support their interests in the Newport Beach area, and draw on the resources of the community; * to provide leadership to the industry and to the community, on behalf of the hospitality and travel industries, urginq coordinated and cooperative programs, keeping community leaders informed of trends and programs, generating interest and participation among the bureau membership. ------------------------------- ----------- (*) Taken from the Bureau's Bylaws, Revised Auqust 18, 1989. -2- Marketing Plan What are Newport Beach's target markets? What kinds of marketing strategies are the most effective in reaching these markets? Which markets are more productive and profitable? What kind of image exists about Newport Beach in the meetings and leisure markets? How can the bureau capitalize on that imaq_e or alter it positively? What kinds of resources are necessary if Newport Beach is to establish itself as a viable competitor? A marketing plan is in part an attempt to address these kinds of questions as it addresses the need for a destination to establish itself in what today has become an extremely competitive marketplace. In today's visitor industry, the marketplace is too competitive and the stakes too high for marketing to simply be a stab in the dark. The monies that cities are pouring into destination marketing means that Newport Beach must likewise make a commitment that will maintain its market presence. What this means is that all cities are out to draw the visitor to their area, to capitalize on the revenue that is generated through visitor traffic, whether that be business or leisure visitors. It is a business enterprise that requires sophisticated marketing skills, creative and talented bureau professionals, and sufficient funds to sustain programs over the long term. These marketing programs mean monies for hotels, restaurants, attractions, gasoline stations, retail stores, with a secondary impact that spreads throughout a community. Small businesses comprise 98% of the travel and hospitality industry and therefore rely on the effective marketing efforts of a bureau. The development of a marketing plan is therefore fundamental. One cannot chart a course without some idea of the obJectives and the route that must be taken. So it is with this plan, to outline the goals and strategies that will be undertaken during the coming year on behalf of marketing Newport Beach. Longfellow once wrote that "The talent for success is nothing more than doing what you can do well and doing well whatever you do." Aristotle also said "We are what we repeatedly do. Excellence, the, is not an act, but a habit." These two quotes characterize -3- the renewed Newport Beach conference and visitors Bureau as it embarks on the task of establishing Newport Beach as a viable small meetings and visitor destination, thereby enhancing the economic vitality of the community. -4- MARKETING PLAN Sijt ation Analysis - Overview The Newport "each area has established a bureau to aid in the development of the area as a viable meetings destination. Surrounding competition from communities with longer established bureaus only heightens the awareness of the competitive nature of the marketplace and the growinq need for marketing sophistication. The destination, however, is unlike many others, and offers the meeting planner a sophisticated venue with a coastal settinq. The markets which Newport Beach addresses are also more defined in scope and specific in interest. In essence, Newport Beach is a "s.mga__�j meetir4jgA"" destination which is composed of both small association and corporate meetings. In developing a marketing plan, it is important to remember that both of these markets have two different timelines. The small association market tends to plan from 18-24 months in advance whereas corporate meetings tend to be planned inside a twelve month timeline. A general analysis of market trends indicates that smaller meetings are growing in volume, providing therefore for the Newport Beach area, a fertile ground upon which to base its programs. Critical in understanding the challenges as well as the opportunities for the future is to recognize the low profile that Newport Beach holds among meeting planners as to its resources. With the growth of the small meetings market and their constant search for exciting meeting venues, there is great potential for Newport Beach establishing itself through its coordinated and consistent marketing endeavors. How the Bureau "Positions" Newport Beach coupled with the identification of profitable market segments and productive marketing strategies will in part influence how well Newport Beach becomes known and accepted as a viable small meetings destination. This three-year marketinq perspective portrays the confidence the Bureau has in the quality of the meeting facilities as well as the support and enthusiasm that comes from the community itself. Conrad Hilton once said, "Enthusiasm is the vital element toward the individual success of every man or woman." Success therefore awaits Newport Beach. -5- Annually, many organizations and publications attempt to capture the nature of the meetings market and the trends that will impact the future of marketing efforts and/or the development of convention facilities. Among those that develop such information are the following: American Society of Association Executives, Meetiings and Convention, Successful Meetings, and the International Association of Convention and Visitor Bureaus. The IACVB does produce a convention delegate survey that has established itself as an industry standard upon which to base the statistical impact of convention delegates on a community. In a recent issue of Association Management, ASAE provided some useful insights into meeting trends that impact Newport Beach. First, for example, an average association holds nearly 20 meetings per year, of which educational seminars, board and executive committee meetings comprise nearly 17 or 85% of their efforts. It was also noted that these smaller meetings generate $12 million more than the annual convention or 44% of the association's entire meetings budget. Small meetings then ARE big business, especially for NEWPORT BEACH. Second, these smaller meetings tend to have a shorter timeline, ranging about a year in advance; of course this will vary among groups depending on the size and nature of the topic being undertaken. Third, factors that become important when selecting a site for an educational or board meeting include: meeting rooms, sleeping rooms, air accessibility, membership appeal (of the destination to their membership) and overall affordability, among others. Fourth, sites for such meetings are a little more distributed than conventions. For example, 23% prefer downtown hotels, but 13% said airport facilities, while 17% said suburban hotels, 12% resort hotels, 11% conference centers and 10% university or college campuses. Almost the same percentages apply for board meetings. Fifth, unlike conventions and trade shows which tend to have certain seasons in which they are held, educational meetings and board meetings are distributed throughout the year more evenly. This is a distinctive advantage for Newport Beach with its year-round ambience. when exploring the meetings market, it is quite apparent that Newport Beach can easily draw, because of its facilities, the smaller meeting, whether association or corporate. And because of M its character, depending on the image campaign developed and related marketing strategies, should within a short period of time, clearly establish itself as the "small meetings capitol of the west" and through that perspective, become a more utilized destination for the smaller meeting. This marketing plan will suggest a diverse number of strategies that can and should be employed in getting Newport Beach known as a small meetings destination. The character of the selected market will influence which one or more of the marketing strategies are utilized to influence that specific market. Generally, marketing strategies have to be developed and sustained for a period of time if they are to be effective; market presence or share does not happen following one effort, but only as a result of a coordinated, consistent and persistent effort. This marketing plan therefore has a three (3) year perspective in which individual markets will Identified and targeted, and annual goals refined based on specific program objectives. -7- Overall Program Goals - C Goals are important in setting a direction and guiding behaviors. Peter Drucker once said, "Management by objectives works if you know the objectives. Ninety percent of the time you don't." The following goals are established toward which to work; based on the plans and Staffing of the bureau herein outlined, goals will be revised annually to better reflect performance expectations. The following are the goals viewed over a three year perspective. Goals ----------------------------- Tracking Criteria Year 1 Year 2 Year 3 Site Inspections 55 60 65 Outside Calls(Direct Sales and Trade Shows) 500 550 575 Telephone Calls 3000 3200 3400 New Accounts Developed 500 500 500 Leads Generated 175 200 225 Delegates 20,000 25,000 30,000 Room-Nights(av=3 days) 60,000 75,000 90,000 Economic Impact(*) $7.6M $9.5M $11.3M Firm Bookings 60 100 150 Delegates 10,000 12,500 15,000 Room-Nights(av=3 days) 30,000 37,500 45,000 Economic Impact(*) $3.8M $4.7M $5.7M Conferences Serviced 60 70 80 ----------------------------------------- (*) Calculations based on research by the International Association of Convention and Visitor Bureaus along with research information provided by the Anaheim CVB. a) Design and publish a new marketing publication that replaces the old facilities and general imaqe pieces. ObJect'_ve: to develop a "Destination planner" marketing publication that protects a new and exciting image for Newport Beach and provides meaning- ful information upon which meeting_ and tour planners can assess the potential of this area as a meetings and/or tour destination. Timeline: Data Collection January -February 1990 Development February -March 1990 Publication March -April 1990 b) Develop a series of direct-mail pieces that include an appropriate response mechanism. Objective: to develop a series of direct mail teasers that can be used with targeted audiences to solicit interest in Newport Beach as a meetings destination. Gang for economy of printing. Timeline: Creative Development Early 1990 Publication Spring 1990 Available Spring 1990 Markets: Medical/Health Care, Insurance, High Technology Incentive Executives/Travel Agents Professional (e.g. automotive, engineering) Corporate (financial, fashion/clothing) c) Explore the design of a member services publication that combines both the bureau's membership and bureau services available to meeting and tour planners and as visitor guide. Objective: to offer meaningful services to meeting and tour Planners; to utilize, strengthen and expand the services and potential services of bureau members. Timeline: Creative Development January -February 1990 Publication March -April 1990 Available April -May 1990 a) Objectives: To establish an awareness of and for Newport Beach as a viable meetings destination amonq_ meeting planners: To contact and meet with interested planners on their meeting require- ments thereby generating potential bookings and leads; to assess trade shows for value, market coverage and productivity. Annual. Show DatesShow Title/Market (FY89/90 only) Staff --------------------------------------- ------ Aug 29, 89 Meetings & Convention, D.C. (Corporate) Kleine Sep 26-28 IT&ME, Chicago (Incentive) Kleine B. Allen P. Ailes Oct 24 Meetings & Convention, L.A. (Corporate) Kleine Gartrell Nov 9 S.F./Bay Area SAE, S.F. (No Cal Assn) Kleine Dec 5 Sacramento SAE (State Assn) Kleine 10-13 MPI, Long Beach (Corporate/Sm Mtg) Kleine Gartrell Jan 6-9,90 PCMA, New Orleans (Medical/Health Care) Gartrell Kleine Feb 8 IACVB's Destination Showcase, D.C.(Assn) Gartrell Kleine 22-23 Meetings West, L.A. (Corporate) Kleine Apr (TBA) MPI, Orange County Jun (TBA) MPI (Annual), Jun 17-20,'90, Kansas City b) Objective: To update and refine the flexibility of the bureau's trade show booth; To develop a smaller flexible table top display for specific trade markets. Timeline: Dec -Jan 89/90. -1.0- 3. Direct Sal G and Marketing a) To conduct at least five (5) direct-mail solicitations annually to selected target markets. Objectives: To develop an awareness for Newport Beach; To reach specific market segments; To generate at least a 2% response rate; To supplement other sales and marketing activities. Timeline(T): February, April, June, September, November b) To host site inspections annually based on goals. Objectives: To provide meeting planners with a first hand introduction to the resources of Newport Beach; To offer a "service" that distinguishes Newport Beach from other venues; To secure a commitment for future meetings; To work with local members in coordinating and hosting site inspection guests. Timeline: Five (5) per month average increasing annually. c) To develop at least two (2) cooperative sales call programs for specific geographic locations and/or types of businesses. Objectives: To make intensive sales calls on specifically identified audiences (e.g. geographic areas and/or specific markets); To introduce Newport Beach as a meetings destination: To cooperate with local hotel sales staff in developing these Intensive programs. Timeline:(T)Annually during the Spring of 1990, 1991, 1992. d) To revise the presentation book used for trade shows and other one-on-one business appointments. Objectives: To revise and improve the image of Newport Beach; To provide a coordinated presentation book that will attract planners to Newport Beach. Timeline: Winter -Spring 1990. e) To develop a presentational format for all written sales bids. Objectives: To provide a coordinated bidding format for written sales presentations, including letters of invitation, informational summary pages, supportive documentation, and illustrative/image materials on Newport Beach. Timeline: Winter 1990 f) To replace, refine or complete the bureau's slide pre- sentation for use with sales bids, site inspections, or other public presentations, and to adapt to video for distribution, trade show usage, and other related purposes. Objective: To develop a visual presentation that creates an interest in and sells the Newport Beach area. Timeline: Spring -Summer 1990. g) To conduct direct sales through telemarketing techniques. Objectives: To continue to make direct contact with planners; To follow-up all sales leads from trade shows, direct-mail, sales campaigns, advertising, and other marketing activities. Timeline: Annually increasing goals per year. h) To install and utilize a computerized sales account system, that can handle active sales accounts, monitor trace cards, generate lead information, and interface with other data bases for access to account information. Objectives: To increase the sales efficiency of the bureau staff; To develop supportive systems that will increase productivity; To convert the bureau to an interactive automated system that will inter- face with data bases, and provide software interaction (e.g. letters, mailing lists, etc). Timeline: Winter -Spring 1990. -12- I) To prospect the IACVB's CINET and DataCom and similar data bases for sales prospects and leads. Objectives: To interact with specific data bases for both association and corporate meeting planners; To generate at least fifteen (15) prospects per month; To segment market potential, identifying specific clientele for Newport Beach (e.g. medical, insurance, corporate etc); To develop a convention calendar in accordance with IACVB guidelines for CINET particpation. a) To develop a new creative image that will position Newport Beach more predominately in competitive marketplaces. Objectives: To develop a coordinated and qualitative image for the Newport Beach area, reflecting the sophistication and quality of the area, its diversity of resources, and its coastal resort ambience; To develop a creative image that sets Newport Beach distinctively apart from other destinations. Hire an Ad agency. Issue: When examining the "images" that are often developed for destinations, the similarity is overwhelming; having fresh creative perspectives is critical in giving Newport Beach an image that is consistent with its character, but more important, enticing to the selected consumer markets. Newport Beach does not wish to look like others or be part of the "herd instinct". Therefore, the freshness of the creative approaches for marketing publications as well as advertisements will be carefully explored, developed and selected, and will incorporated into a program that allows for continuity and consistency of images. b) Develop an advertising program that will place the image and name of Newport Beach before selected "meeting" audiences. ObJectives: To supplement, support and interact with all other marketing strategies (e.g. direct sales, direct-mail, trade shows, etc) in developing an image for Newport Beach in the competitive meetings (and leisure) marketplace; To tie into other marketing activities thereby capitalizing on and enhancing productivity (e.g. placement -].3- prior to a specific trade show). Timeline: Annually beginning Spring 1990. Market Segments: The following is a partial list of the potential markets that meet the interests and characteristics of the Newport Beach area (meetings market only), and their potential media/publication sources. Market Segment ------------------- * Medical * Insurance * Corporate * Small Meetings Publication(s) ------------------- *Convene *Medical Meetings *Insurance Conf. Planner *Corporate Meetings and Incentives *Meeting Manager *Assn Management *Executive Update *Successful Mtqs *Mtgs & Conventions Note: Final selections plus development of collateral materials to be done with advertising agency. c) Establish the bureau as an "in-house agency" for placement of potential advertising and bidding of printing projects. Objective: To reduce placement costs and bid supervision costs by 15% thereby stretching dollars for placement and/or creative development. This will be worked out with selected ad agency. d) Explore the development of viable specialty/give-aways. Objectives: To develop "give-away" items for promotional purposes, for trade show distribution, or other related purposes; To make the promotional items distinctively representative of Newport Beach and its surrounding areas (avoid a "junk" image). Timeline: Winter -Spring 1990. -14- I II I 41 I I I I 11 I N I I I I II I O' CT >r I I I I II I v G N I I I I II I l4 I I I II 4.) }J I E I I I I N II I >fUW I I I 4J II I ro v I I I C II I E all I I 1 I v II I N» I I I JJ O ro I I I I E II i Y N a I 1 O II I ,E aro I I I U n I If I I I I I II I 11 I N 11 I I I I I I I I I I I I I C II I I I I I O II ?I I N I N I m I l4 4-1 I L I 4.1 I 41 I Y/ r-1 I r-11 r-1 I ri 1 r-1 1 .-/ fp II 0) I N I N I NI N A r -I n3 1 3 ; 1 3 1 3 1 7 v 11 v I v I v I v , y l a x 11 z I II I z I I z I l z I I Z I I II I 7) 11 1 I I I I I I I 11 1 I I OC I II I I I I I CI •r-1 II I I I I I v G) 11 I I 1 I I ri 10 11 I I I I I ro -i 11 I I I I I y z II I II 1 I I 1 I I I I II I I I 1 I II w 1 v 11 Z I ,'f, ♦ I N I N I v I N In II ri I ril v I ro +ti II U I N E I E ro I Q I ..i ro I W 77 II \ I ♦ ro 0 0 1 O O +) 1 I Q A cQ I R1 A U CT I co U I.T ro I Lq r1 7) I I ro r-411 > I ,'> ro ro v l, ro v Q I, v v I A ro I 11 M II U I U a.f 41 -i 1 U 11 -r I U +.1 -4 I E 4-1 I fp C 11 I A'. ro ro Q I rC, ro Q I o ro I v ro Q fQ,' II h -I I II I II I r -I p Q Q I I I Iti p f1i V) I I I1 S y I I Q I I I II I II I I I I I I i I I a 11 14 I 1 I I N N II O 7 I I I I I c 7 II 4.) O I N I N I N I N I N O If 41 ro I ro I H 11 41\ I v v I v 1 v I v 11-44..) 1 v> I v> I v> I v> I iJ E II > to I E O I E O I E O I E O I ..4 ro uG ... Ifu 4 I y i*a II F -I > I U) rC I I 11 T I v I I I v I .1 y I 1 I CT 11 41C I c II z rp I I v� i Idi i$ 01 r0 I I +-I II ri I U y w I )d 1 IT 4.1 a I I In II 4),-q u 1 G )-1 G) I CT I z z 1 I-� II C (a0 1 (v v e I X: w , I 1 +) 11 v U 3 1 >4 W C 1 v I G U U I I )d If >" 1 7 G ro I r1 CTA I N U N 1 I N II C rO W I N Ori I E 4-1 4-1 I N a X 1 1> u o vz I cUa I UX o I arnw I I T1 11 UTU I H I I II I I I I 11 If) CT N 1 I II 14 4,1 4J I , I I rj'+ II N E E I 17) IN I N I I I C II G(1) I ro I ro I ro N I ro I — II G E» I N v 1 v I v I b.) 11 ro M. I O> I I v 11 r-1 7 I E O I E o I E O I 1 v,Y 11 p, 4.1 a Iro � y A I roA 1 r-1 )64II » v I Q' I I v m II Q O» I I I H 1 II I I I 1 II I II UI 1 Il v I I I i N I r v I I I •. U 1 I I I II r1 1 O r� U I 11 roI 1 n to 1 , 1 3 ludi I En 4w 1 I U 7) II N i v v 11rC,' I I N I •%LA I W I )i r-1 II ,E N I m • r-1 I CT M r-1 1 4.1 G) \ I 1 W I Q y II a U I J nr ro I O m I Fri I 11 1 I z U i Cl U t0 V) I tr V) 1 II >I M I i•1 1 �J � I I I 11 ri C I I a0r-i I a >~ v m 1 ra .� l a ri II 1.1 0 U I U 11 v a I 7) W .-1 I O I 7) \ 0) I •.i N I N +-1 W I v ri II J-1 N I N 7) E I N r-1 4J ,-1 ro41 1 I O roi..f N E r1 I N -i II N v b 1 a 4-1 I aro to r1 I N I a N I --1 ro Il ro )d w I p z 11 7\ ro 1 N ).1 I I Q ..i .� I U G -4 Q O I )-1 3 I 1) N I II (] 3 U 1 ria tT I ro ri r-1 a E 1 +r v I G z , I Q I H pr C 1 I a) II I U II I I v I v I t 1 UI I , y I C II I v O II r-1 I U I 1 G , 1J ro I N N I > I )d 4J II 117 I v v II U I ro I N I m O I C I 41 1 W x 11 -i I O I a I ri-i I I C O I C w It rp I N I I.1 r4 41 I I v> 1 O ro II v 1 G I O ro v I E v I U ro I U 1 En G ly t H F 11 .. - ar Ul ii III LS 11 W LU Notes • the Conferencetd Marketing Section The potential for Newport Beach is tremendous with secondary studies confirming the positive image held by the community. Over the cominq three years, it is the intentions of the bureau to establish Newport Beach as the "small meetings capital of the west". There are many group markets that need to be targeted, and it will take time to carefully identify those that have the most potential. One such market are international meetings -and group tours. With the direct airline accessibility through LAX or through a major hub like Dallas -Fort Worth into the Orange County Airport, it makes Newport Beach a desirable potential that warrants some careful investigations. These groups tend to be the type of groups being targeted for our area. Cooperative efforts with the California Office of Tourism might be undertaken not only into Canada but also to London and/or Berlin (major trade show markets). The Pacific Rim will also need to be given greater consideration in the years to come. A closer working relationship needs to be established with the network of meeting planners in the Orange County and Southern California area; this might be a cooperative effort with area hotel sales staffs to act more as a "team" thereby spreading available resources. This might include the Southern California Society of Association Executives, the Southern California Chapter and/or Orange County Chapters of Meeting Planners International. Three other organizations need to be assessed as to their value for this area, including the Insurance Conference Planners Association (you need to be a member of HSMAI to obtain an in- vitation to their annual meeting), the Society of Corporate Meeting Planners (open only to affiliate members who are "service" personnel and not assigned to sales), and the American Society for Training and Development. This latter organization may will have significant benefits for the Newport Beach area based on the type and size of meetings held by their membership. And lastly, it is important that the Bureau add the personnel and equipment that will allow it to accomplish its goals. For the most part, the Bureau is under -staffed and poorly equipped to meet the high levels of expectations inferred throughout these pages. Support systems have to be in place if goals are to be effectively achieved and programs sustained. -18- MARKETING PLAN Leisure Sales and Marketing The leisure markets tend to be more diverse than the meetings markets; the market, however, can be "segmented" in a variety of ways to reach more specific audiences. For example, based on the interests and resources of the Newport Beach area, "segmentation" by be based on any one of the following set or sets of criteria: DemogrAph i s Criteria Demographic deals with statistical methods for segmenting the broad market into smaller seq_ments. * age (45-65 yrs) * income (>$50,000/yr) * Marital Status (Married, Empty Nester, etc) Psychographic Criteria Psychogrphics is another way of segmenting the broad market but looks at attitudes and behaviors or patterns of behaviors as the premise for selecting a specific market segment. * Travel Preferences (first class facilities) * Travel Destinations (resorts, water etc) * Type of Shopping Preferences/Habits * Travel Behaviors (boating, water sports etc) Geographic Criteria This criteria is simply a method of defining the area or areas from which you wish to draw visitors; for Newport Beach, a radius that incorporates Santa Barbara, Los Angeles, Palm Springs, Phoenix and San Diego seems to be valid with regards to seasonal characteristics, traveler characteristics, and distances to the Newport Beach area. VALS research at Stanford University provides some insiq_hts into market segments and travel behaviors; leisure marketing activity for Newport Beach could be predicated on this kind of research which classified markets into such categories as Need -Driven, Outer -Driven, Inner -Directed, or combined outer -Inner Directed groups. The value of such research is that it reveals travel decision patterns which are useful in developing a marketing_ program. Such research should be explored by the Bureau. -19- Leisure Market Planning Cycles Research tends to be mixed when it comes to travel behaviors; this is due in part to the changing characteristics of markets. However, the decision-making process appears to begin nearly six months in advance with the collection of information and materials; nearly 80% of a market seems to decide on a vacation experience from three to six months in advance. The first step is becoming aware of options through advertising; requesting the information part of the second step, validating that information with other traditional sources of information such as AAA or the Mobil Travel Guides the third phase, and then exploring vacation ideas and options with friends and family the final phase. When considering the kinds of markets that should be targeted for the Newport Beach experience, the timelines may still remain the same though the "teasers" or "triggers" that draws attention and interest may be different than what may be described as the "general or average public". Leisure Marketing Some questions for thought as we develop a marketing image and related strategies for the Newport Beach area include: * What is the image of Newport Beach? * Is that image valid? Is it an image that can be built upon for leisure marketing? * In what manner might that image be enhanced? * How can that image best be communicated to the markets being targeted/selected? * What are the best mediums for each market? * And are some marketing strategies more appropriate for some markets and not for others? There is no simple answer to marketing techniques; all the advertising in the world cannot be of benefit unless there is careful market analysis upon which decisions are based. For example, do "up scale" leisure visitors read and respond to Better Homes and Gar -den or do they prefer another publication source? Do doctors really read Diversions or are they more inclined to read and respond to ideas in Travel and Leisure? This plan of work needs to be framed within the realities of needing to examine each and every market carefully to see that the marketing strategies selected will in deed be productive and markets responsive. -20- It is probably wiser to begin to segment the leisure market into at least the following divisions, to accommodate more specific analysis and targeting of marketing strategies: A. Group Travel (including motorcoach) B. Travel Writers/Media C. Individual Leisure Travelers D. Incentive Travel/Travel Agents A. Group Travel 1. To identify fifty (50) tour operators annually with interest in Newport Beach and its surrounding areas. objective: To develop a list of qualified, potential tour planners which become the basis for marketing activities; To inventory the area for existing tour operators. Timeline: Annual. 2. Develop a series of itineraries for group tour planners. Objectives: To develop a series of itineraries that provide distinctive options for tour planners wishing to come to the Newport Beach area; To include these options in the planned "Destination Planner"; and use these as a basis for attracting the attention of tour planners to the area. Timeline: Spring 1990. 3. Select a limited number of group tour planner trade shows in which to identify and visit with tour operators. Objectives: To make direct sales on tour planners; to capatilize on the recognition of the bureau's President among tour planners; to develop and expand on tour operator selection and visits to Newport Beach and its surrounding areas. Timeline: Spring National Tour Assn Show, April 22-25, 1990 in Palm Springs. Annual NTA Trade Show, November 11-16, 1990, Montreal, Canada. Spring National Tour Assn Show, April 21-24, -21- 1991 in Portland, Oregon Note: Need to explore viability of tour operators which are a part of the USTOA (United States Tour Operators Assn) which in recent months has enlarged its membership with some of the premier operators in the United States who are also international receptive operators. 4. Develop a direct-mail program targeting tour planners. Objective: To bring to the attention of tour planners, the resources and options available in the Newport Beach area. Timelines: Pre- and Post -convention, to reinforce meetings, to provide information, to solicit interest and bookings. 5. To book at least five (5) new group tours into the Newport Beach area annually. Objective: To actually develop business from the list of potential tour clients. Note: In developing new tours, tour planners usually require a 12-18 month minimum lead time; whether tours can be booked immediately into Newport Beach will depend on the interest developed with a tour planner, the relevance of a proposed tour itinerary, and the potential interest and saleability among the planner's clients. 1. Develop a coordinated program for public relations and communications among local, regional and national travel writers, media and other sources. Objectives: To develop for the Bureau a coordinated program for media exposure; To identify and computerize appropriate mailing lists (e.g. Midwest Travel Writers, local and regional media sources); Schedule monthly or bi-monthly media releases regarding programs and activities of the Newport Beach Area; target at least 100 media contacts. Timeline: Annual -22- Goals: (a) list of 100 media representatives minimum. (b) one (1) press release per month. 2. Identify key travel writers for one or more fam tours to Newport Beach annually. Objectives: To bring to the Newport Beach area interested travel writers; To generate editorial copy in travel -related publications and newspaper sections. Timeline: Annually during Spring Months Goal: One (1) fam tour annually minimum. 3. To develop cooperative media programs (radio, television, and print media) that attract leisure visitors to the area. objectives: To capatilize on the resources of the area; To distribute the financial interest and commitment; To develop an image campaign that complements work with travel writers. Notes: This kind of a cooperative campaign might include media in such cities as: San Diego, Phoenix,/Tucson, Los Angeles, Santa Barbara, Palm Springs, San Francisco/Bay Area, Las Vegas, with consideration given to the Pacific Northwest and/or Canada. 4. To develop a "Media Kit" for the Newport Beach area, and to make broad distribution of the information to media representatives (local, regional and national). Objectives: To develop a ready resource for media personnel; To have compiled background stories and photographs on the area for use and distribution to media writers and other personnel. Time: February - July 1990 Goal: Distribute at least 100 media kits annually. 5. To develop slide and photographic files. Objectives: To compile slides, color and B/W prints -23- that compose a photo file; To make broad distribution of materials to media, tour planners and others as requested. Timeline: Spring -Summer 1990. 1. Explore the accessibility and feasibility of a visitor information center for Newport Beach along the Pacific Coast Highway (signage at both ends of PCH into Newport Beach plus along Highway 55/Newport Blvd). Objectives: To provide an information resource center for visitors to the area; To provide an outlet for member brochures. Timeline: Explore Winter -Spring 1990. If a place is located and found feasible and approved by Board and other authorities, establish for Summer 1990. Notes: This would be a means for providing incoming area visitors with information about the area, encouraging overnight stays, and accommodate their many questions about activities in the area. The program would involve the training and staffing of the center with volunteers or Interns supervised by a bureau staff person. 2. Explore the development of and printing of a visitor guide to the Newport Beach area. Objectives: To provide a coordinated, single document about the area for visitors, for use in response to mail/telephone inquires and for distribution at the proposed visitor information center; To provide a means for member information to be distributed plus off -set of publication costs through advertising of products and services. Timeline: January - April 1990.(See note below) Note: The Chamber of Commerce prints a restaurant and lodging guide of their members and overprints for distribution; this for the Chamber is in part a financial issue and needs to be considered and/or integrated into the development of a visitor guide. The proposed "member services guide" may serve in lieu of a specific visitor guide. -24- 3. Develop a leisure market(s) media campaign. Objectives: To solicit interest and inquiries from select upscale markets. This program will be coordinated with an advertising agency. 4. Respond to all visitor inquiries. ObJect'.ves: To provide information to visitors interested in coming to the Newport Beach area; To compile mailing lists of visitors for future marketing and research purposes. Timeline: Annually handled on a weekly/monthly basis. Note: It is presently unclear as to the total number of inquiries processed by the bureau; the Chamber also receives inquiries. Coordination should be explored along with efficiencies. Simplification of response tool is important as well as economical. 5. Explore the possibilities of a voice message information system for visitor inquiries and/or installation of 11800" number. Objectives: To provide a means for visitors to acquire information about the Newport Beach area through a voice message system similar to a system developed and installed in San Jose; To explore the use of an "800" number for media and/or planners tied to media programs. Timeline: Fall 1990 - Winter 1991. 6. Explore the development of a "frequent visitor" program for visitors to Newport Beach (similar to airline programs). Timeline: Winter 1991 - Winter 1992 Objectives: To encourage return visits; To encourage overnight stays; To encourage shopping and eating in the area; To offer visitors an incentive that accomplishes the above goals. Many companies are involved in providing some form of incentives to their sales and marketing personnel and other executives. Travel -25- is sometimes an option used in such incentive programs. Among the types of companies that use travel as an incentive are: insurance, electronic, auto parts and accessories, auto and farm equipment, heating and air conditioning, office equipment, electric appliances, toiletries and cosmetics, building materials, petroleum, pharmaceuticals, books, housewares, sporting goods, and mail order. Roughly $2 billion is spent on incentive travel annually, the average expenditure per person being in excess of $1600 and the average length of stay being at least five (5) nights (the average group being 190). All of these criteria or market characteristics fit into the type of markets desired by Newport Beach. 1. Identify appropriate incentive houses and corporate incentive executives. Objectives: To identify incentive houses that plan and promote incentive travel; To identify incentive planning executives (both at corporate levels and in incentive houses); To establish a list of target companies for direct sales and direct mail programs. Timeline: April - September 1990 2. Host cooperative fam tours, or conduct cooperative sales missions to specific destinations, to target select audiences (e.g. trade/consumer media, planners) Objectives: To provide various planners (and media) a first hand look at the attractiveness of Newport Beach. Timelines: Seasonal/Annual. Note: See "Addendum to Leisure Sales and Marketing". 3. Participate in selected trade shows that market to in- centive, travel agent, group and international markets. Objectives: To make incentive planners aware of Newport Beach's resources; To target select markets segments with potential for inbound groups. Timeline: California Office of Tourism, October 16-20, 1989 "Western Canada" mission (Vancouver, Winnepeg and Calgary) -26- Addendum to the and Marken t njg" ;r('t i nT'i International Based on current research presented Convention and Visitors Bureau, this international market, with more than arrivals annually through LAX. This arrivals -by -country (no information specifically come to Orange County): recently by the Anaheim area has a growing 2,226,000 international breaks down into the following is available as to how many Japan .............. 705,000 Canada ............. 533,000 United Kingdom ..... 329,000 West Germany ....... 210,000 Australia .......... 176,000 France ............. 115,000 As the Bureau explores future marketing efforts, several options do present themselves for consideration, including (a) cooperative relationships with the Anaheim CVB and their sales missions; (b) lauching our own sales missions to specific markets and working with bureau representatives and USTTA representatives to establish Newport Beach with its own identity; (c) attendance at specific trade shows, such as the Travel Mart in London which was recently attended by 33,000 trade representatives (agents), 6,600 executive travelers, and 1200 press (next program is November 1990). The California of Tourism has planned participation in 1989 and may be doing the same for 1990. Airlines will need to be partners in these endeavors if they are to succeed in the future. Research results also showed which were the key states or areas from which visitors were most drawn (including both convention and leisure visitors) including the California, Pacific, North West and Other Western States (54%); Foreign Markets (19%), North Central and Midwest Regions (12%), the South (8%) and the East (7%). These statistics are useful in looking at markets and potential priorities. Research also indicates that the average visitor to the area spends 4.3 nights average stay in Orange County, spending $45 per person or $130 per day as a group . -27- Marketinq Plan Bureaus are by nature membership organizations; though they receive for the most part their largest funding through public -raised revenues, tney have a variety of financial resources, one of those being members. Members of a bureau are partners in the marketing of that destination. They are a fundamental part of the image that is projected. Without their investment in the sales and marketing programs of the bureau, the effectiveness of the bureau is limited. Members provide a distinctive character for the destination by offering their products and services to those groups and Individuals visiting the community. Membership marketing is a critical aspect of a bureau's total programming; through such efforts, the bureau is able to share its story with the community businesses, thereby enlisting their interest, involvement and investment. Though a very detailed area of bureau programming, membership marketing is critical to maintaining good communications with a variety of audiences. The programs generally outlined below are based on fundamentals of membership marketing and only represent a portion of the dynamics that interact. 1. To obtain 60 new member investors in the bureau annually. Objective: To expand the membership base of the bureau by enlisting at least five new members per month minimum during each fiscal year; To expand the membership to includes companies that do business in the Newport Beach area and which are important resources for conferences, group tours, international groups, incentive groups and other "up scale" market segments. Year: 1989/90 90/91 91/92 Members: 125 185 245 Increase: 60 60 60 End of Yr: 185 245 305 2. To develop a series of supportive, descriptive brochures that will encourage membership development and support the membership marketing programs. am Objectives: (a) To develop a new membership solicitation brochure and application; (b) To review the membership investment schedule for the bureau (membership committee); (c) To design group and visitor servicing materials to attract member investors and to retain member investors; (d) To design a member solicitation program targeting defined areas, and using key volunteer members to assist with the campaign; (e) To work with known "motivation" factors for member investments in all related publications (copy, graphs, etc). 3. To develop and furnish each new and renewing member with a plaque that signifies their investment and markets the presence of the bureau within the community. Objective: To provide members investing in the bureau with tangible symbol of appreciation and recognition. (Plaque to be developed Fall 1989) 4. Develop a dynamic annual meeting program format for members. Objectives: To make the annual meeting a time of celebration; To encourage a greater utilization of member services; To stimulate interest in bureau efforts. 5. Explore the development of recognition awards and certificates of appreciation for members. Objectives: To provide a means for recognizing the efforts of members on behalf of the bureau and/or the community. B. Member Servir_Pg 1. To review and refine member services and benefits. Objectives: (a) To clarify and qualify existing member benefits; (b) To expand member benefits and services thereby increasing interest for investing in bureau's future; (c) Develop supportive promotionals for such -29- services and benefits. 2. Expand the copy content, distribution and frequency of the Bureau's newsletter. Objectives: (a) Rename and redesign the format for the bureau's newsletter; (b) Use for broader distribution to key community leaders and figures to establish bureau credibility and presence; (c) Develop broader recognition of members and their developments/happenings; (d) Expand copy in newsletter to include what is happening with the bureau, programs, sales activities, site inspections, etc. (e) Highlight board members, and individual members and their businesses; (f) Expand listing of new members, and recognize anniversary dates of renewed members. 3. Develop a revised "Member Services Directory" to replace the member directory. (see objective 1(c), Conference Sales) objectives: To expand the use of member investments through expanded listings and cross-indexing; To make a "directory" a useful publication for media, tour planners, and others in the industry. 1. Refine the timelines for membership renewals. Objectives: To utilize volunteers, board members and the bureau President, to assist with letters that support bureau membership renewal efforts; To diversify the number of individuals that make contact with members; To make the renewal in- voice only the last of several steps when it comes to renewing investment in the bureau's future. 2. Continue to host quarterly member mixers, and investigate other programs and formats to encourage member involvement. Objectives: Continue to nurture networking and interaction among members; Explore whether this should be more frequent to encourage a greater feeling of attention and/or special programming. -30- Marketing Plan Bureaus are fundamentally sales and marketing organizations that Promote their destinations in order to support the economic vitality of the area. However, there are always those support "systems" that must be in place to allow the bureau to accomplish efficiency and effectively its primary purpose. It is critical that the bureau maintain effective and positive relationships with a diverse number of audiences if it is to maintain support and understanding. The following are general goals and objectives to maintain these relationships. 1. To make periodic reports about bureau activities to the members of City Council, and to the City Manager. This may be accomplished through a written document or a pre- sentation during one of the Council's working sessions. 2. To maintain contact with City Council members as well as City personnel. This will maintain open lines of communication and allow for questions and dialogue. 3. Work with the City on the Transportation issue. Continue to be a part of the task force that is exploring issues and concerns related to transportation and the development of transportation resource center(s) for the city. 4. Work with the staff in developing their expertise, and public presence, and encouraging them to visit with groups in the community who are interested in the bureau and its marketing programs. Encourage using staff throughout the community, but not to the extent that it reduces their effectiveness to reach key program goals. 5. Encourage civic and other groups to invite the bureau to make presentations. Along with this, develop supportive information in order to "coordinate" the information that is provided; explore the development of a general infor- mation brochure on the bureau for public distribution. 6. Identify key community groups with which liaisons should be established and maintained (e.g. Chamber of Commerce, Sister City Program, etc). -31- 1. Prepare in a timely manner monthly financial statements for presentation to the Board of Directors. Currently, the bureau provides manually documentation that is given to an accounting firm for preparation of the statements. With the installation of a L.A.N., the bureau will explore assuming its own financial accounting procedures with an esta�)lished system that will increase efficiency and reduce the use of outside consultants. Timeline: Immediate. 2. Conduct an annual audit under the guidance of the Board of Directors. 3. Prepare financial documents for presentation to the City Council in accordance with the Letter of Agreement for Funding. 4. Maintain all records and submit all required reports in a timely manner, consistent with standard accounting practices and financial integrity. This includes all IRS reporting documents. 5. Continue to explore the development and expansion of additional sources of income for the bureau, including non -dues resources, cooperative advertising, and other consortium arrangements, expanding therefore the capabilities of the bureau in a competitive marketplace. • ••� •� ;-•. 4. -crew 1. Develop reporting systems for all bureau staff. This will standardize and simplify the kinds of information being submitted to the Bureau President on a monthly basis. 2. submit on a monthly basis a simplified and composite report on bureau activity; also integrate this into the member newsletter to let the membership know what is happening with staff and programs. 1. Encourage bureau personnel to maintain a relationship with professional associations and community groups in order to enhance the presence of NEWPORT BEACH as well as to sharpen their professional skills and talents. This includes trade affiliations (e.g. International Association of Convention -32- and Visitor Bureaus, ASAE, PCMA, among others). For FY89/90, some of these programs include: * Western Assn CVB, Nov 5-7, 1989 San Jose * CA Governor's Tourism Conference, March 1990, Anaheim * IACVB Educational Sem., Feb 18-23, 1990, Philadelphia * IACVB Annual, July 21-25, 1990, New Orleans 2. Encourage professional growth and involvement that pro- vides a nurturing and supportive atmosphere for the professional development of talents and skills. Support and encourage staff morale through the utilization of their ideas, delegation of activities and responsibilities, and the involvement in developmental programs. Meet with staff on a regular basis. 3. Develop a personnel review system that reviews performance twice annually. Monitor office behaviors, procedures and systems; obtain equipment that will allow the jobs to get done. Seek efficiency and professional decor in all behaviors. 4. Develop a personnel policy and procedures manual for the bureau. Timeline: Winter -Spring 1990. worn C .I- N 1. Continue to work closely with all board members and volunteers; work with committees to define their tasks and provide meaningful activities. Listen and reflect on member recommendations and suggestions. 2. Look for ways of integrating volunteers into the programs of the bureau (e.g. sales missions, coop adv/trade shows). 3. Develop new member and new board member briefing sessions to orient volunteers to the programs of the bureau, plus Board Retreat. F. Research 1. Explore the commitment of limited funds for the purpose of Pursuing a research project that would analyze markets and image of and for Newport Beach. Timeline: Immediate. Objectives: To invest in determining market image and presence; To determine key markets for marketing purposes; To assess creative strategies. -33- Addendum There are a large number of professional associations with which a destination through its conference and visitors bureau needs to affiliate if rapport and credibility are to be established in any of its sales and marketing efforts. Some of those organizations have been mentioned in this marketing document and play an important role in the bureau's marketing efforts. Such organizations include the following. 1. American Society of Assnriatinn Executives (AS F) - Organized in 1920, ASAE is the premier association for association executives; it retains a high level of credibility among association leadership, provides educational and training seminars to sharpen association management skills, and hosts several exhibitions a year. Membership exceeds 2,500 executives. Publishes Association Management. Based in Washington D.C.. Spring March 3-7, 1990 Washington, D.C. Annual July 28 -Aug 1, 1990 Chicago Spring March, 1991 San Diego Annual August 10-14, 1991 Washington, D.C. 2. American Society for Training and De velopment (ASTn) - This organization provides employer -initiated employee education programs and warrants reviewing a relationship on behalf of Newport Beach because of the size of meetings and the kinds of venues that are sought. Involves small training programs. Publishes a training journal. Based in Washington D.C.. 3. Council on Engineering and Scientific Executives ( FSSF) - This is another organization whose membership might warrant some consideration in light of potential markets. CESSE deals with engineering and scientific associations whose membership holds an array of meetings. Based in Washington, D.C.. Mid -Winter Feb 28 -Mar 3, 1990 Miami Annual July 10-13, 1990 Montreal Annual July 23-26, 1991 Minneapolis 4. Greater Washington society of Association Exec»tives(,WSAE) This is an influential regional association whose membership consists of association executives predominately in the Maryland, Washington D.C. and Northern Virginia areas. GWSAE sponsors one of the largest Spring trade shows which has a three-year waiting -34- list for show attendees. It also publishes a monthly iiiagazine entitled Executive Update. Based in Washington, D.C.. 5. Insurance rc>nferFnce pl en np.rpi A.9=,i,l.i it i on ( TrPA ) -The ICPA membership is responsible for much of the meeting planning in the insurance industry. It has a publication entitled Insurance Conference Planner and holds an annual meeting. To obtain an invitation to their annual meeting, you must be a member of the Hotel Sales and Marketing Association International (HSMAI). Based in Omaha, Nebraska. 6. International Association of Convention and Visitor -Bureau s (IACVB) This is the bureau's professional association with some 300 plus members representing more than 22 countries. Founded 75 years ago, the premise of the organization was the exchange of meeting information among its members. Today, the IACVB has a data base with more than 66,000 meetings listed that are regional or larger, involving 50 or more hotel rooms, transient and solicitable. The data base can also be manipulated to extract groups of various sizes or from various regions (some seventeen criteria upon which to make a selection). For example, there are more than 1,100 groups in the data base with 200 or less rooms involved. Participation does require that bureaus be contributors as well. Based in Champaign, Illinois. Destination Showcase Febr 8, 1990 Washington, D.C. Febr 7, 1991 Washington, D.C. Febr 6, 1992 Washington, D.C. Annual Convention Jul 21-25, 1990 New Orleans Jul, 1991 Honolulu Jul, 1992 Ashville, N.C. 7. Meeting Planners Internatlona (MPT) - With over 9,000 members in 22 countries, MPI contributes significantly to the increased professionalism of meeting planners with large and small associations and corporations. They host several functions annually as well as publish a monthly journal entitled The Meeting Manager. Based in Dallas, Texas. Annual June 17-20, 1990 Kansas City Annual June 23-26, 1991 Las Vegas Annual Jun 28 -Jul 1, 1992 Detroit 8. p_sional nnvAnti.,n Management Assoc iatinn (pCMA) - This is one of the finest associations forthe medical and health care industries. Founded in 1957, they provide a training program for the "Certified Meeting Planner" designation, host a maJor annual convention, and publish a monthly Journal entitled Convene. Based In Birmingham, Alabama. Annual January 5-8, 1991 Boston Annual January 8-11, 1992 Honolulu Annual January 5-8, 1993 Dallas -35- 9. Society of Corporate Meeting Professionals (SCMD) - Founded primarily as a networking society for corporate planners, this organization does focus on training and skill development for corporate planners. Its sponsors an annual meeting, but you have to be "service" designated and not "sales" to be able to qualify for membership. Based in Monterey, California. 10. society of InCPntiVe Travel xeCUtives ( ITF) - This is a professional association that is devoted to the pursuit of excellence in incentive travel planning. Membership is composed of incentive travel planners. They sponsore an annual educational program entitled the SITE University as well as an annual meeting. Based in New York City. Annual October 9-11, 1990 Chicago Annual October 15-17, 1991 Chicago Annual October 13-15, 1992 Chicago -36- Tourism/Leisure Market 1. American Association of Travel Editors ( ATE) - More than 400 members representing a total circulation of 100 million copies, composed of travel journalists and editors. Based in New York City. 2. California Office Of Tourism ( 0 ) - This is the State's agency responsible for coordinating state-wide promotional and marketing programs. One enterprise they have initiated is that of travel missions to Canada, Europe, and the Pacific Rim. The bureau needs to work with and participate in some of these marketing efforts. Publishes both consumer and trade planners among them A Guide to the alifornias. Based in Sacramento, California. 3. Midwes} Travel Writers (MWTW) - Influential group of travel writers, editors and free lance writers, with a membership exceeding 100. Based out of Illinois. 4. National Tour Association (NTA) - Composed of more than 450 tour planners, this is one of the better associations for reaching the group tour planner. NTA hosts a spring and fall convention with computerized appointments based on member and supplier requests. Publish a monthly magazine entitled Courier. Based out of Lexington, Kentucky. 5. Society of American Travel Writers (SATW) - SATW has some 700 members, organized to serve the interests of traveling publics. Based in Washington, D.C.. 6. Travel Industry As o iations of America (TIAA) - This industry organization represents more than 1500 companies in the travel industry, from attractions, hotels, restaurants to convention bureaus, state travel offices, and regional promotional organizations. They publish a monthly newsletter, maintain conduct with the Congress on travel industry related issues, and sponsor an international trade show called the International Pow Wow which brings together suppliers in the United States and tour/travel planners from overseas. Based in Washington, D.C.. 7. United States Tour Operators Assoriation (USTOA) - Founded In 1972, this organization has specialized with a small membership of key domestic and international tour planners and operators; membership composed of premier operators. Based in New York City. -37- -------------------------------------------- ------------ Footnote to "Professional Association Affiliations": There are many state, regional, national and even international organizations with which an affiliation needs to be considered. Some of those organizations might include the Chicago Society of Association Executives (which does have a heavy medical group membership), the United States Travel and Tourism Administration (which does overseas promotions for the United States and does prospect for international meetings to the United States). Each relationship will have to be assessed as to its value for Newport Beach. Trade shows will also be monitored; several are sponsored by or through publications such as Meetings Wes market segmentation and value to Newport Beach will be among criteria used to assess the value or prospective value of trade shows in the total marketing mix of the conference and visitors bureau. There are some local affiliations that will also be explored including the Orange County and Southern California Chapters of - , aa.uycl -w 1aulull uz oQuLn rn California, Sacramento Society of Association Executives, and the Western Association of Convention and Visitor -Bureaus (this association has an exchange of information on meetings held throughout the state similar to the IACVB CINET program, but requires a reciprocal relationship to participate). 71 i r M J r, G C 0 C 0 C010R Ir Magi NwoRi BIAN 1HE fO1ORfV COAST SM The most difficult trick to planning a Newport Beach vacation is deciding how to spend your time. Especially, with choices ranging from sunning at Big Corona Beach to taking in a show at the Orange County Performing Arts Center. You may decide to go whale watching one day. And play at the Fun Zone on Balboa Peninsula the next. Or, you can easily take the family on a short drive to Disneyland and still be back in time to enjoy a gourmet dinner on the world famous Newport Harbor. Whatever you choose, you'd better make sure of one thing. That your time in Newport Beach doesn't disappear before you're ready to leave. For more information, call (800) 94 -COAST Fr Avwv-17� Meetings & Conventions Magazine CALIFORNIA'S ORANGECOUNTY A Laguna Beach sunset is just one of the pleasures of the California county dubbed the "Orange Riviera." BY MICHELE VanORT just over 100 years ago, Orange Coun- ty, a 782 -square -mile patch of South- ern California, was named for its flour- ishing citrus groves. Lying between Los Angeles and San Diego, the coun- ty's fertile pastures for decades offered Angelinos an escape from urban hustle and haste. All that has changed. Gone are the orange groves; gone are the cows; gone are the pastoral landscapes. About the only thing or- ange in Orange County now are the sunsets along its 42 miles of Pacific coastline. What used to be pastures are dotted with low-rise office buildings, shopping plazas and pastel condominiums. Com- muters slowly moving on the freeways have replaced the farm equipment moving slowly in the fields. Hotels and resorts have mushroomed from one end of the county to the other. With its concentration of high-tech- nology industries, its professional foot- ball and baseball teams, its web of highways and its 2.2 million inhabitants in 28 municipalities, Orange County is no longer an escape. It constitutes in its own right a major metropolitan area and a tourist and business -travel desti- nation. And its 42, 000 guest rooms and 5,000 restaurants, let alone the largest convention center on the West Coast, stand ready for any onslaught of conventioneers. ANAHEIM Last December, Anaheim Area Visitor and Convention Bureau President Bill Snyder showered $7,000 worth of prizes on 1988's one -millionth conven- tion visitor to Orange County's largest city. The celebration marked the sixth year running that Anaheim had sur- passed its convention attendance record. As far as the convention business is concerned, Anaheim's focal point is not Disneyland but the odd -shaped build- ing that sits across the street from the theme park's Katella Avenue entrance: DECEMBER 1989 121 CALIFORNIA'S ORANGE COUNTY The fashionable Newport Center complex epitomizes the financial and commer- cial might of Newport Beach, the major city in southern Orange County. the Anaheim Convention Center. Now 21 years old, the building is in the throes of its third major expansion program. To be completed by next spring, the project will add a 58, 000 -square -foot exhibition hall and a 150,000 -square - foot parking structure, which will itself be converted to exhibit space in the fu- ture. Besides the expansion, the pre- sent 685,000 -square -foot building is gaining new security and sound sys- tems, air conditioning and restrooms accessible to the handicapped. Even though the convention center is already the largest on the West Coast and the second largest west of the Rockies—only Las Vegas' is big- ger—the hospitality leaders consider the expansion project crucial. "The larger associations were simply outgrowing us," says CVB communications direc- tor Elaine Cali. "We had to expand to accommodate 50,000 -person conven- tions that have been meeting here for over 10 years." Smaller groups, while less interested in exhibit space, may appreciate the aesthetic aspects of the center's improvements. "The building has been pretty tired," says Nancy Wilga, meetings adminis- tration manager for the Digital Equip- ment Computer Users Society (DE- 122 122 MEETINGS & CONVENTIONS CUS) of Marlborough, Mass. The DECUS annual symposium ro- tates among six cities, and Anaheim draws the biggest turnouts. "People feel pretty safe in Anaheim," says Wilga. With 40 percent of Orange County's guest rooms all told, and three hotels with more than 1,000 rooms apiece, Anaheim is the only place in the county that can accommodate gatherings of more than 600 people. On the lodging front, a 230 -room Hilton Suites opened in April in the nearby city of Orange; the Jolly Roger Inn expanded in July to 244 rooms; the 1,174 -room Disneyland Hotel, connected by monorail to the theme park, is undergoing a $30 -million renovation; and the 394 -room Anaheim Plaza Resort Hotel, formerly a Hyatt, is adding a 500 -seat banquet room and will soon start on a 250 -room tower. NEWPORT BEACN Twenty minutes south of Anaheim is Newport Beach, focal point of Orange County's coastal strip, with its white sand, sea breezes, flashy cars and fashionable shops. The city's down- town is a mere 10 minute -drive from John Wayne Airport. A $500,000 con- dominium in Newport Beach is consid- ered a good deal, but fortunately for meeting planners, a wide variety of new hotels makes Newport Beach ac- cessible to mid -scale buyers. "You don't have to be wealthy to en- joy this area," says Richard Gartrell, executive director of the Newport Beach Conference and Visitors Bu- reau, established two years ago to cap- italize on the city's flourishing corpo- rate and retail centers, and to aim at the growing small -meetings market. Gar- trell, who wrote Destination Marketing for Convention and Visitor Bureaus (In- ternational Association of Convention and Visitor Bureaus, 1988), moved to Newport Beach in August after more than eight years with the CVB in Ann Arbor, Mich. "What meeting planners are looking for, besides service, is to simply be made aware that we're here," he says. "I've found that nobody has a negative image of Newport Beach. There is a 'We don't know what it has to offer' im- age. This area is finally recognizing the meetings market as a legitimate indus- try. It's time to capitalize." Among his priorities are to establish a presence at meeting -industry trade shows and to create a direct-mail cam- paign, targeting high-end groups look- ing for a resort or incentive setting. "Although we're less expensive than you might think, we're not low -balling rates," he says. "We have standards to maintain. " Gartrell also plans to expand ser- vices to meeting planners, such as im- proving the bureau's brochures. That is good news for people like Jim Dag- gett, director of programs for the Soci- ety of Critical Care Medicine in Fuller- ton, just north of Anaheim. "I've heard for eons that there was a bureau in Newport Beach, but they were practi- cally invisible," he says. "I often get calls from other planners asking for lo- cal recommendations. I need to know there are materials available to send." In the past three years, nearly 3,000 hotel.rooms have been added in New- port Beach and the nearby cities of Ir- vine and Costa Mesa. Daggett says this has led to some cut-throat compe- tition: "All the hotels are in essence promoting the same thing—an upscale property. They need to become much more service-oriented. Nobody is out - servicing the other right now. As the client base has become more profes- sional and knowledgeable, they expect a better product." lo - The only hotel to open in the New- port Beach area this year was a 250 - room Marriott Suites in Costa Mesa. Also in Costa Mesa, the 490 -room Red Lion Inn/Orange County Airport con- verted six meeting rooms into addition - ORANGE COUNTY VITAL STATISTICS AREA CODE: 714 ROOM TAX: Anaheim, 10%, Newport Beach, 9% SALES TAX: Anaheim, 6%, Newport Beach, 6% VALUE SEASON: Spring, winter, autumn LARGEST HOTELS: In Anaheim, Anaheim Hilton & Towers (1,600 rooms), Disneyland Hotel (1,174 rooms), Anaheim Marriott (1,042 rooms). In the Newport Beach Area, Newport Beach Marriott Ho- tel & Tennis Club (600 rooms), Ir- vine Hilton & Towers (550 rooms), Irvine Marriott (500 rooms), Red Lion Inn/Orange County Airport (484 rooms). CONVENTION CENTER: The Ana- heim Convention Center, .which will have 853, 000 square feet of space when its expansion is completed in early 1990. AIRPORT: John Wayne International Airport, 12 miles from Anaheim and 5 miles from Newport Beach. Or- ange County also is served by Los Angeles International and Long Beach airports. . AIRPORT TRANSFERS: $25 by taxi from John Wayne to Anaheim, $7 by taxi from John Wayne to Newport Beach. FOR INFORMATION: Anaheim Area Visitor & Conventions Bureau 800 W. Katella Ave. Anaheim, Calif. 92802 (714)999-8999 Newport Beach Conference & Visitors Bureau 3700 Newport Blvd., #107 Newport Beach, Calif. 92663 (714)675-7040 124 MEETINGS & CONVENTIONS al breakout and boardroom space. In Newport Beach, the Newporter Re- sort, formerly owned by Columbia Sav- ings & Loan, joined the Hyatt fold in June and is now the Hyatt Newporter. Up the road from Newport Beach, in Huntington Beach, ground was broken in April for the Waterfront Hilton, to be part of the $350 -million, 50 -acre Wa- terfront retail, residential and recre- ational complex. The 12 -story, 300 - room hotel, with 14,000 square feet of meeting space, is to open next July. Groundbreaking for a 500 -room confer- ence hotel, part of the Waterfront's second phase, is scheduled to occur af- ter the Hilton has opened. SOUTHERN ORANGE COUNTY Over the next several years, much of Orange County's hotel development— perhaps several thousand guest rooms in all—will take place in the coastal area south of Newport Beach. Until re- cently, such development in that area would have been unthinkable. A slow - growth temperament, however, has given way to the pressure of wealthy developers. The first major hotel in Southern Or- ange County was the 391 -room Ritz- Carlton Laguna Niguel, which opened in 1984 in what is now the city of Dana Point. The 350 -room Dana Point Re- sort, sold in July to a Japanese compa- ny for $104 million, soon followed, and in 1987 the Hawaii -based Hemmeter Corp. announced plans to build a fanta- sy resort called Monarch Beach. The Hemmeter project, however, never advanced, and in July the Qintex Group, an Australian company, pur- chased for about $250 million the 232 - acre tract Hemmeter had planned to develop, as well as a 115 -acre ocean- front property less than a mile away. Although plans are not complete, Qin- tex says it expects to build a "five-star integrated resort" on the two sites. And that is not all. After years of struggling with the California Coastal Commission and opposition from local environmental groups, the Irvine Co. plans to develop a stretch of the Pacific Coast Highway, between Newport Beach and Laguna Beach, with up to 2,150 hotel rooms and two golf courses. Don Engfer, vice president of Irvine's hotel operations, says the company plans to break ground early next year for a 1,100 -room conference hotel and a 450 -room spa resort. Engfer says opera- tors have not yet been determined. GETTING AROUND Orange County's phenomenal growth has led to a few snarls, among them traffic congestion. Karla Sanders, a meeting planner with Select Accommo- dations, a Newport Beach destination management firm, says that her daily commute from Dana Point has in- creased over recent years to 50 min- utes from 35 minutes. The clogged freeways can be avoided if visitors drive during the non -commuting hours, and Sanders recommends against weekend travel, when traffic is often worse than during the week. The overused John Wayne Airport, squeezed between five cities and three highways on 495 acres, is having trou- ble keeping up with demand. Its termi- nal was built in 1967 to accommodate 400,000 passengers a year; that many now pass through in a month. A $310 -million airport improvement project, including a new terminal and parking structure, is nearly finished. The parking structure opened in March; the terminal, along with new freeway ac- cess ramps, will open next April. The improvements will allow the airport to handle 8.4 million passengers a year. PLAYING AROUND As home to Disneyland, Knott's Berry Farm, the Medieval Times dinner the- ater and the Wild Rivers water park, Orange County keeps its reputation as a family playground. Those attractions are frequently used by visiting conven- tion groups for parties and receptions. Also available to groups is the histor- ic San Juan Capistrano Mission, a short drive from Dana Point and about 30 miles from Anaheim. Near the mission is the Forster Mansion, available to groups for dinners, receptions and spe- cial events. Now owned by Martha Gresham, a local designer, the turn -of - the -century home is said to be inhabit- ed by a cigar -smoking ghost. Groups with a seafaring bent might consider the several yacht charter companies operating out of Newport harbor. And wine lovers have a new at- traction: the Costa Mesa Wine and Food Center, an offspring of Napa Val- ley's Robert Mondavi Winery, where groups can learn to develop an educat- ed palate. ■ ,- � o- si � � �'�. � �2+' •SSS, . - ` Z' �. ;; ..,�.�rr� wd'air•^ _�.iai ,iyy:i• �� � �'".4'i� _r%�.—R' ' n ;PIT .tf I a1 _ ..M, Ir�'`� ' r i� �'E""' I�'•t �t .��� � -� �:Z., � t it I's"�— lr�"R-+' {' ?�!4.. ., _ ... ' +-..-;. • �ji�ts+ - w �: n Allo adt Bootsgarage: auf „Balboa Island"If = f. rN AMF.. � t - A 411 �d J�osarofe'Zeiten: Kino.,,Edwards Lido" --cm Balboaloulevard - 1 1 I - � rift Oei � y� l ,�t Y �` t New ort C aisseurs«die ArchitektenDavid K n es .'{unddadrtstttei Luxusla e: Im New ort -Harbor -Yacht -Club in Schon -Hum hre Bo P 9 �) 9 P ging P Y Inc Lout New York Times" ist Newport die reichste and schnellstwachsende Region Kaliforniens. Das Stra0enbild be- stimmen BurotOrme and Luxuslimousi- nen. Die Swan -Yacht hat der noble New- : porterim Newport - Harbor -Yacht -Club liegen. Mitgliedsbei- trag 100000 Dollar. In den Sechzigern . war das Dorado dei Superreichen an der Westcoast noch ein ver- schlafenes Strandnest. Einzige Reminis- zenz an these Zei- ten: die Statue von Stadtburger John Wayne (1907-1979) am Airport or zwanzig Jahren", sagt David Kla- lk ges, „war der Bezirk Orange County Vmit Laguna and Newport Beach die bedroom community', das Schlafzim- mer von L.A.". Orange County ist 3 inzwischen aufgewacht. ,Was wir hier erle- ben ist kein Boom, sondem eine Explosion." Z David Klages (51) ist einer der gefragtesten a Architekten der WestkOste Kalifomiens. Er baut Buroturme, Shopping -Centers, Coun- try- and Golfclubs. Newport Beach heute: Spielwiese and Z Fluchtpunkt der Superreichen. Die Welt des Geldes. „Newport", sagt Klages, „hat all w das im Uberflug, was der Europaer von a 'Kai erwartet." Der Fremde L) merkt's bereits am Airport von Orange County: Aberhunderte von Privatjets it sind auf dem Runway geparkt. Daruber glimmen die glasernen Fassaden der Buropalaste. Vor dem Terminal steht John Wayne: o drei Meter hoch, in Bronze. Der Flughafen, viertgr6Mer der USA, tragt seinen Namen. Der Western - held kam 1966 nach Newport Beach. i Ihm folgten Bosse von Banken and Q Borsen, das Big Business. Die Region registriert 30000 neue Jobs jahrlich, Unternehmen wie Aircraft, McDon- o nell-Douglas and IBM haben sich -� o Holiday 37 Fm ad: k of, a W I i Z e..-.___ e11i►.•.Uli, elil Wassersport ist oberste Pflicht. Am 30. Mai beginnt die Regatta-Sai- son. Ein Treffen fiir Segler aus der Upper Class von Orange County im graOten Jacht- hafen Amerikas. Wer ein schmales Budget hat, geht zum Surfen 3 angesiedelt. Das Durchschnittsein- kommen ist mit 45000 Dollar um zehntau- send Dollar hoherals der Landesschnitt. Newport Beach City. Schickimicki a la Sylt oder St -Tropez ist verpbnt, ebenso Touri- stenstrome, Charterbusse, BilligunterkOnf- te. Am Strand von Balboa -Peninsula ist ,ac- tion" rund um die Uhr: Skateboardartisten, Surfer, Beautys in Bodysuits, Seafood - Grills, Pizzabuden, dazwischen hammert Hard -Rock -Sound. Blanke Busen gibt es nicht. Wer im Balboa Bubbles Club nach acht noch einen Platz kriegt, hat einen hei- (ben Draht zum Barkeeper Douglas Kayn — ein Ex-Borsenmakler aus New York. Neben Shopping in Fashion Island, einem der exklusivsten Reviere Amerikas, ist Golf Pflicht0bung. Orange County hat Ober 70 Golfp%tze. Noch wichtiger ist nur eins: Wassersport. Newport Beach hat den gr6& ten Jachthafen Amerikas: mit 15000 Liege- platzen. Mitgliedsgeb0hr im Newport -Har- bor -Yacht -Club: 100000 Dollar. FrOher machten Errol Flynn and Humphrey Bogart ihre Boote fest, haute halb Beverly Hills. Jede Bar, jedes Restaurant am Hafen hat sein Pier. Beliebtester Treff: der Steg von „Josh Slocum's", dem Stammlokal von Seglem, Architekten, Maklem. Den Gang der Dinge in Newport Beach bestimmen Computer, Telefon and Luxus - mobil. Rolls-Royce hat hier seine viertgr6& te Niederlassung, and der Mercedes 500 SEC (105803 Mark Grundausstattung) heifM hier „Newport VW".. - Rainer Deglmann-Schwarz 38 Holiday _r `P a n r` - r; Tips and Adressen Hotels: ,The Ritz Carlton" in Laguna Niguel, Tel. 714-2402000 (Vorwahl aus Deutschland 001). Bestes Resorthotel in Kalifornien. Empfehlenswert: der Executive Floor, eine Etage, die nur mit speziellem Lift -Code zu erreichen ist. Champagner, Fruhstucksbuffet, Concierge -Service — alles kostenlos. Doppelzimmer 314 bis 560, Executive Floor 425 bis 670 Mark, Suiten 1105 bis 3400 Mark. Mit Tennis-, Golf-, Surf-, Windsurf-, Segelmoglichkeit. Gdnstig gelegen fur Shopping, StrandausflOge: Ho- tel „Four Seasons", 690 Newport Center Drive, Tel. 714-7590808; „Marriott", 900 Newport Center Drive, Tel. 714-6757040 and „Newport Resort", 1107 Jamboree, Tel. 714-6441700. Doppelzimmer in alien drei Hotels ab 280 Mark. LLBarranca Rd._ KANADA USA1L.i John Wayne los Angeles Aipo ~� = -Upper ewport Bay to a Universitat oc San Joaquin Hills ro -' Big Canyon alalhoa OReservoir T m Islan Newport 6eac6 Crystal 2 e� o Cove Bay Emerald - 0 sa ddel Mar agu Kewpo' Bay Beach Pazi(ischerOzean a� 51vn 0 Gert OCeriander, Wichen Restaurants: Die besten Treffs fur Seafood - Gourmets sind „Ancient Mariner", „Rusty Pelican" and „Josh Slocum's" am Pacific Coast Highway. Dinner25 bis 42 Mark. Tips: Romantische Sunset -Dinner -Cruise auf dem Pazifik, mit Cocktails and Buffet ab 340 Mark pro Stunde. Die Jacht chartert man bei Homblower, 2431 Pacific Coast Highway, Tel. 714-6460155. Shopping -Tip: Fashion Island. AusflUge: Jeden Sonntag Hafenrundfahrt mit Brunch, Preis 42 Mark. Pavillion Queen, 400 Main Street, Balboa, Tel. 714- 6735245. Mietwagen: Budget, Anaheim, Tel. 714- 7726550, ein Tag ab 50 Mark, sieben Tage ab 254 Mark. Anreise: Die gOnstigste Verbindung ab MOnchen, Frankfurt and DOsseldorf nach Newport (John -Wayne -Airport) bietet Ame- rican Airlines via Chicago. Holiday-Tarif ab Frankfurt 1698 Mark, Business -Class 5704 Mark. Der John -Wayne -Airport wird von fol- genden Fluglinien angeflogen: Continental, Delta, Northwestern, TWA, US Air and Uni- ted. Vom Flughafen Los Angeles kostet die Busfahrt (Airlink) nach Newport 26 Mark. Allgemeines: Newport Beach liegt 50 Mei- len von Los Angeles and 85 Meilen nordlich von San Diego. Nach Anaheim (Disneyland) Sind es 25 Meilen. Reisezeit: ganzjahrig. a F D E S T I N A T 10 N• R E P O R T Corporate & Incentive Travel August 1990 California's Hottest Site: ORANGE COUNTY Corporate meeting and incentive planners will find a kaleidoscope of noteworthy new developments in this vibrant business and resort area by Stephen London ver since breaking off from the underbelly of Los Angeles ` County in the wake of an 1889 tax rebellion, Orange County has been notably different from the co- lossal metropolis next door. Rejecting the urban sprawl and "anything goes" archi- tectural character of freewheeling L.A., urban planners in Orange County set about their tasks with meticulous care, creating the world capital of master planned communities. Yet Los Angelenos long disparaged Orange County for just that reason, decrying its suburban char- acter and dismissing it as a cultural back- water. Orange County was commonly viewed a vast bedroom community for L.A. industry, a place known for little else besides Disneyland, Republican fervor and, of course, all those orange groves. But slowly, gradually, something hap- pened, and those condescending atti- tudes are disappearing almost as fast as the once ubiquitous orange orchards themselves. L.A. has had to sit up and take notice as its southern neighbor rapidly sur- passes it on almost every quality of life scale and economic indicator. Primarily an agricultural area as recently as three decades ago, Orange County has blos- somed into a high-tech, dynamic Tomor- ) AUGUST 1990 CORPORATE & INCENTIVE TRAVEL rowland beyond anything Walt Disney could have imagined. "We have a unique Southern California oasis here, characterized by a dynamic economy, unparalleled growth and a life- style second to none," boasts Orange County Supervisor Thomas Riley. Fueled by a heavy concentration of cutting edge, high-tech industries, a phenomenal land boom and a burgeoning service sector, Orange County's economy grew by fully 90 percent in the '80s. New Developments For meeting and incentive planners, this vibrant business environment has en- gendered a kaleidoscope of noteworthy new developments. Orange County en- ters the '90s with an infrastructure ready and able to host any size meeting or con- vention. This summer saw the comple- tion of a nearly 25 percent expansion at the Anaheim Convention Center, already the West Coast's largest meeting facility. Half of the county's 42,000 hotel rooms are in the immediate vicinity of the con- vention center. Meeting planners will find air travel into Orange County significantly stream- lined following completion of a $310 -mil- lion improvement program at John Wayne/Orange County Airport this Sep- ember. The project is crowned by a new two-story terminal, accommodating planes as large as a Boeing 767. CurrentIv, he airport is served by 11 major airlines. Two Urban Centers One of the more curious aspects of Drange County is the decentralized na- ure of the area. None of the 28 cities in the county really serves as a downtown Or its two million residents. Rather, a pair )f urban centers have grown to dominate Lhe local economy. South Coast Metro is a 2,400 -acre de- elopment straddling Costa Mesa and Tanta Ana, home to the most successful mall in the nation, the 197 -store South Coast Piaza, as well as Orange County's largest office building. In addition, it is the county's most important cultural cen- ter, home to both the recently expanded South Coast Repertory and the four-year- old, S73 -million Orange County Perform- ing Arts Center, credited with bringing world-class theater, opera and sym- phonic music "behind the Orange cur- tain." At the county's southern end, the Irvine Business Complex has attracted both a thriving financial market and a rap- idly expanding research and technology community with close links to UC Irvine. The Irvine Company, Orange County's principal landowner, is currently deve- loping Irvine Spectrum, a 2,200 -acre med- ical technology and bio -technology re- search park. Northern Orange County, the older half, is a middle class domain noted for well-preserved neighborhoods of gra- cious victorian homes and two of the na- tion's three most popular theme parks — Anaheim's Disneyland and Knott's Berry Farm in Buena Park. Southern Orange County is composed of a string of highly affluent small cities, their prosperity fueled by hundreds of clean, high-tech industries. It is here, along a 42 -mile stretch of golden beaches, where the carefree Southern California outdoor lifestyle is enjoyed to its fullest. Two of the best- known beach communities are Laguna Beach, famed for its large artist colony and summer art festivals, and Hunting- ton Beach, celebrated as the world capital of surfing. In between lies Newport Beach, often hailed as the American Riviera. A capital of a tonier sort, its 12,000 yachts and sailboats inhabit the largest pleasure craft marina in the world. Ideal Summer Destination With its plethora of marine activities, including parasailing, whale watching, hydrofoils to Catalina lslafxt and hart,. cruises, Newport Beach is an idt:ai tin,, mertime destination for corporate tva, ners who have a mind to mix a littit. tai .• sure with their meetings. Its postcard tie: feet Balboa Peninsula remains tilt' Ltutn! essential Southern California bea,:. dreamland, with a 100-vear-old fleet, a colorful pier and an old-iashionL,: Fun Zone. The Mariners Mile area i - Orange County's "restaurant roti%," pts fect for organizing dine -around evenin: . Newport Center is both a major busi- ness hub and a cultural center, housing one of the finest modern art collections in the nation at its Newport Harbor Art Mu- seum. Also within the center is the exclu- sive Fashion Island open air shopping and entertainment complex, which just underwent a $100 -million facelift and ex- pansion, and two of the county's top- ranked business -oriented hotels, the Newport Beach Marriott and the Four Seasons Hotel. Accommodations Embassy Suites Hotels operates four properties in Orange County. The Em- bassy Suites Hotel in Buena Park houses 203 suites, seven meeting rooms and 3,600 square feet of exhibit. Amenities in- clude a heated outdoor pool, spa, com- Circle No. 143 on Reader Service Card Perched on a bluff 150 feet above the sea is the finest meet- ing facility on earth. Welcome to The Ritz-Carlton, Laguna Niguel. Some of our conference rooms open to terraces over the Pacific. Our boardroom and ball- rooms are graced with crystal chandeliers and antiques. You'll have a conference concierge. You'll enjoy our pool and jacuz- zis, a sparkling beach, tennis, a fitness center. And uncompro- mising personal service. For infor- mation, call 800-241-3333 or 714-240-2000. Our other resort hotels: Rancho Mirage, Palm Springs; Naples, Florida. Aliff THE RITZ-CARLTON LAGUNA NIGUEL —aTx1ka&yw'7bA*oftheWorld x CORPORATE & INCENTIVE TRAVEL AUGUST 1990 41 plimentary breakfast and cocktails. In Ir- vine the 293 -suite Embassy Suites Orange County Airport offers five meeting rooms, a full range of audio-visual equip- ment and exhibit space. Recreational fa- cilities include an indoor pool, Jacuzzi, sauna, a lounge and live entertainment. The Embassy Suites Hotel in Santa Ana contains 308 suites, five meeting rooms, 6,267 square feet of exhibit space and au- dio-visual equipment. Among the recre- ational amenities are an indoor pool, sauna, Jacuzzi, gym/health club and a jog- ging track. The newest of the Embassy Suites is the 229 -suite property in Brea scheduled to open this summer. Located 17 miles from the Orange County Airport and adjacent to the Brea Civic Center, the hotel can accommodate up to 300 people for meetings and features executive meet- ing suites. An outdoor swimming pool, whirlpool and sauna are among the rec- reational amenities offered. Overlooking Newport Harbor, the four-year-old, 284 -room Newport Beach Four Seasons Hotel has an excellent set- up for meetings and incentive move- ments — 68 "Four Seasons" rooms with separate living and bedrooms, in addition to its 28 luxury suites. Recreational facil- ities include a 3,000 -square -foot pool, ten- nis courts and guranteed tee times for guests at the new Tustin Ranch Golf Club. The ballroom and 11 conference rooms occupy 14,000 square feet, all on the main level. With its lavish California contem- porary decor and impressive art collec- tion, the Four Seasons is a particularly attractive property. Two significant new developments at the 585 -room Newport Beach Marriott Hotel & Tennis Club are the introduction of concierge levels with upgraded amen- ities and a new conference center, fea- turing special support staff and eight rooms for meetings of up to 40 persons. Other public rooms include both a 1,000 - capacity and a 770 -capacity ballroom. Lei- sure facilities include two swimming pools, a health club, golf adjacent to the hotel and eight lighted tennis courts. The 410 -room Newporter Resort Hotel was recently transformed into the Hyatt Newporter. On-site recreational ameni- ties include three pools, nine holes of golf, a tennis club and fitness facility. Meeting groups have access to a 400 -seat amphitheater, as well as 22,000 square feet of conference space. Several luxury hotels are within two or three minutes of John Wayne/Orange County Airport. The European -style, 435 - room Le Meridien Newport Beach, fea- tures tennis, a pool, a fitness center 33 meeting rooms and a 500 -capacity ball- room. The 328 -room Sheraton Newport Beach Hotel offers guests free shuttle ser- vice to the beach and shopping, along with a host or recreational facilities. Its largest meeting room holds 400 persons. Following a remodeling, the Registry Ho- tel was reopened in November 1989 as a Radisson Plaza Hotel. Situated right across the street from the new airport ter- minal, the 300 -room property boasts a to- tal of 30,000 square feet of function space, including 15 meeting rooms and a ball- room that seats 750 for banquets. The Irvine Marriott lies just a half mile away from the airport in Koll Business Center. The 485 -room property features a two-story concierge level with private lounge and a well-equipped executive business center. The grand ballroom holds 2,000 for receptions, 1,000 for ban- quets, and there are 18 meeting rooms. Also set in a corporate environment, the Irvine Hilton and Towers is a 550 - room property featuring three executive floors. It offers 25 meeting rooms and the 14,600 -square -foot International Ballroom accommodates up to 2,100 theater style. Amenities include four tennis courts, a pool and health club. Another Hilton makes its debut in Huntington Beach this month. All 300 Grrcie No. 210 on Reader service caro 92 AUGUST 1990 CORPORATE & INCENTIVE TRAVEL Don't Miss Corporate & Incentive Travel's Small Meetings Awards of Excellence Go West. The Awards will be presented in • three distinctive categories: For all the right reasons • Hotel • Resort • Conference Center LOCATION. In the center of Southern California, The criteria used in electing your close to Los Angeles, Orange favorite meeting and incentive trip County, and Long Beach airports. VALUE. Excellent prices for over- facilities — are Outlined below: night accommodations, free • Outstanding Service By The Staff parking at ALL hotels. ---�«--- VARIETY Including the best in • Superior Accommodations And themed entertainment and a wide selection of meeting facilities. Meeting Facilites SERVICE. The Convention and Visitors Office is anx- • Trouble-free Food And Beverage ious to assist you with all your meeting arrangements. include computerized housing, coordinated Functions shuttle service, convention badges, registration • Smooth Set-ups And Arrangements cards, spousal programs, and visitor information kits. For Social Functions YOUR new exclusive phone number is 1-800-541-3953. The NEW FAX number is 714-994-5210. • Exceptional Ambiance p • Convenient And Accessigle Location The best properties will be designated 000�in rallvk the November issue — and each will SOUTHERN CALIFORNIA be presented with an engraved award - Buena Park Convention .Ste.103BuenaPark,C Office 6280 Manchester Blvd. Ste. 103 Buena Perk, CA 90641 winning plaque at a gala banquet in New York City. Grrcie No. 210 on Reader service caro 92 AUGUST 1990 CORPORATE & INCENTIVE TRAVEL guestrooms of the new Waterfront Hilton resort hotel overlook the ocean from pri- vate lanais. Its 14,000 square feet of meet- ing space includes a grand ballroom suit- able for up to 600 guests. The only resort in California awarded both the AAA Five -Diamond and the Mo- bil Five -Star distinction this year, the 393 - room Ritz-Carlton Laguna Niguel offers the epitome of deluxe resort accommo- dations. Perched atop a 150 -foot bluff, the six-year-old property is already legendary for its sumptuous amenities and impec- cable service, not to mention its extensive art collection and a complete array of rec- reational facilities, including a Robert Trent Jones, Jr. golf course. The resort accommodates up to 700 persons in the largest of its 14 meeting rooms. Farther south on another bluff, the Dana Point Resort opened to rave reviews less than three years ago. There are fab- ulous vistas and private terraces in each of its 350 guestrooms, and every manner of outdoor pursuit from kites to croquet is offered somewhere on this 42 -acre property which also offers 30 meeting rooms. Right down the street from Disneyland and adjacent to the Anaheim Convention Center, the Anaheim Marriott has just completed the remodeling of its 1,039 guest rooms and suites, the first phase of a 513 -million renovation. A new con- cierge level encompasses two floors, and the health club has also been given a com- plete face-lift. The massive hotel's func- tion space encompasses over 50,000 square feet, including 25 meeting rooms. Disneyland Hotel completes a $40 mil- lion face lift this September, "including up- graded guest rooms, meeting areas and lobbies. Attractions As part of its 35th anniversary celebra- tion, the Magic Kingdom features a stun- ning Party Gras Parade several times a day and many other special events, in- cluding a new Dick Tracy stage show. More popular than ever, Disneyland is drawing 12 million persons a year, fully one out of every three visitors to Orange County. Knott's Berry Farm, the old-fashioned roadside diner and berry patch that grew into a 165 -ride, 150 -acre theme park, has just added the nerve -crunching, 117story Boomerang rollercoaster. At its recently redesigned Calico Square Stage and big - Everyone has a point of view and wants to express it. CORPORATE & INCENTIVE TRAVEL gives meetings industry figures an opportunity to do so in the column, In My Opinion. gest names in adult contemporary music appear during the summer concert sea- son. Also in Buena Park are two other major attractions. Movieland Wax Museum, "the biggest gathering of stars in the world," presents over 240 wax figures staged in 100 settings. Medieval Times reenacts an 11th century banquet, replete with tournament games between ar- mored knights such as jousting and sword fights. A massive feast is, of course, obligatory for purposes of versi- militude. Familiar to tens of millions for its "Glory of Christmas" and "Glory of Easter" pageants, the Crystal Cathedral in Garden Grove is considered by many to be among the most spectacular reli- gious edifices in the world. This unique, gargantuan church, designed by architect Philip Johnson, is composed of 10,000 panes of glass. Group tours are available. Early California history is preserved at Mission San Juan Capistrano, founded in 1776. It is here, of course, where the fa- mous swallows return like clockwork on the same day almost every year. Summertime meeting attendees may well wish to take advantage of the nearby We're More Than Just A Good Night's Sleep. A lot more. Because not only will you receive a spacious two -room suite, with a private bedroom and a separate living room, you'll also enjoy a full cooked -to -order breakfast served free every morning. On your Y: schedule. Not ours.`. And two hours =y. of complimentary g bevera es+ {' served every night. So if you're looking for more than just a place to put your head at night, EMBASSY call the Embassy Suites hotels. We were made for each other.' SUITES" HOTELS We were made for Subject to anted ictal i— each other.' GARFIELD: 01978 United Feature $yndiatte. Inc. 1 -800 -EMBASSY or call your travel agent. Buena Park - (714) 739-5600 Brea - Opening Fall 1990 Santa Ana • (714) 241-3800 Irvine • (714) 553-8332 Circle No. 222 an Readni Sanrica CArd CORPORATE & INCENTIVE TRAVEL AUGUST 1990 43 SOUTHERN CALIFORNIA The California Riviera Orange County, renown as the home of Disneyland, also boasts a stretch of' fabu- lous beach communities that are quickly g,aining a reputation as impressive incen- tive and meeting, destinations. In such coastal towns as Newport Beach. Hunt- ington Beach. Laguna Beach, Laguna Nig,uel. and Dana Point. meeting, atten- dees and incentive qualifiers will find a delightful world of wide beaches and quaint marinas, charming waterfront restaurants, and chic galleries. They'll also find some of the finest resort proper- ties. including the Ritz-Carlton Laguna Niguel and the Dana Point Resort. The lovely community of Newport t� Beach surrounds one of the country's largest and most scenic small boat har- bors. Participants can tour the harbor, cruise for whales, or indulge in a shop- ping spree at Fashion Island. There are more than 2,600 hotel rooms, many in such superb properties as the 296 -room Four Seasons Hotel Newport Beach, the 435 -room Le Meridien Newport Beach, and the 603 -room Newport Beach Mar- riott Hotel & Tennis Club, which just completed a renovation of its meeting, and banquet facilities. The area is becoming an even more ex- pansive resort, due in large part to the Newport Coast development, just south of Newport Beach proper, which will open in several stages over the next few years. "We think very highly of the Coast area," says Don McNutt, vice president and general manager of the Irvine Hotel Company, which is developing the New- port Coast site. "Hyatt and Marriott seem to think quite highly of it too, and that's good enough for us." Two hotels, a Hyatt and a Marriott, are due to come on line in 1993 and 1996, respectively. Development continues apace through- out the California Riviera. In Huntington Beach, the 300 -room Waterfront Hilton opened last summer, as the first phase of the $600 million, six -phase waterfront project. When completed, the develop- ment will feature a tennis club, health spa, and residential community. And in Lagu- na Beach, a $20 million renovation has transformed the Surf & Sand Hotel into a sophisticated Mediterranean -style beach hotel. The 157 guest rooms have been completely refurbished and there's a new 5,000 -sq. ft. executive conference center, as well as a restaurant and bar. San Diego Perhaps more than any other city, San Diego incarnates the essence of the south- ern California lifestyle. With its vibrant downtown, its posh seaside resorts on Coronado Island and Mission Bay, and its elegant inland resorts in Mission Valley and North County, San Diego seamlessly fuses the cultural attractions of a major city and the recreational activities of a major resort. San Diego lives up to its reputation as Sports Town, USA. Next year, from Jan- uary through May, the city will host the America's Cup competition. "The defend- er is the San Diego Yacht Club," explains Laurie Allison, public relations manager for the San Diego Visitors and Conven- tion Bureau. "Next year, there will be 12 challengers from ten nations, with two teams—including Team Dennis Con- ner—from San Diego." In the last five years, San Diego's downtown has emerged as one of the most vibrant in the country. The newest— and one of the largest—jewels in its crown is the $165 million San Diego Con- vention Center. Under its distinctive, sail, 80 INSURANCE CONFERENCE PLANNER This charming resort lies nestled in the c,jC beautiful Ojai Valley - just 90 minutes northwest of Los Angeles, near Santa Barbara. It is the site of the GTE West Meetings on Classic, a Seniors PGA tour event, and is honored with Golf Magazine's Silver ` Callfornia,s Medal, Golf Illustrated's Top 25, Racquet Magazine's 5 Stars, and has been selected for Great Golf Resorts of The World. Gold Coast Groups enjoy new accommodations, legendary golf, tennis, two pools, health club, and impeccable service. The inn boasts a bright new conference center with a 400 - seat ballroom, eight meeting rooms, a handsome boardroom, and terraces for al fresco 42,A�N,spacious gatherings. Contact Alex Frankel, Dir. of Marketing. OJAI VALLEY INN & COUNTRY CLUB Ojai, California 93023 (805) 646-5511 (800) 422-OJAI See Hotline, pages 123, 124 and the 603 -room Newport Beach Mar- riott Hotel & Tennis Club, which just completed a renovation of its meeting, and banquet facilities. The area is becoming an even more ex- pansive resort, due in large part to the Newport Coast development, just south of Newport Beach proper, which will open in several stages over the next few years. "We think very highly of the Coast area," says Don McNutt, vice president and general manager of the Irvine Hotel Company, which is developing the New- port Coast site. "Hyatt and Marriott seem to think quite highly of it too, and that's good enough for us." Two hotels, a Hyatt and a Marriott, are due to come on line in 1993 and 1996, respectively. Development continues apace through- out the California Riviera. In Huntington Beach, the 300 -room Waterfront Hilton opened last summer, as the first phase of the $600 million, six -phase waterfront project. When completed, the develop- ment will feature a tennis club, health spa, and residential community. And in Lagu- na Beach, a $20 million renovation has transformed the Surf & Sand Hotel into a sophisticated Mediterranean -style beach hotel. The 157 guest rooms have been completely refurbished and there's a new 5,000 -sq. ft. executive conference center, as well as a restaurant and bar. San Diego Perhaps more than any other city, San Diego incarnates the essence of the south- ern California lifestyle. With its vibrant downtown, its posh seaside resorts on Coronado Island and Mission Bay, and its elegant inland resorts in Mission Valley and North County, San Diego seamlessly fuses the cultural attractions of a major city and the recreational activities of a major resort. San Diego lives up to its reputation as Sports Town, USA. Next year, from Jan- uary through May, the city will host the America's Cup competition. "The defend- er is the San Diego Yacht Club," explains Laurie Allison, public relations manager for the San Diego Visitors and Conven- tion Bureau. "Next year, there will be 12 challengers from ten nations, with two teams—including Team Dennis Con- ner—from San Diego." In the last five years, San Diego's downtown has emerged as one of the most vibrant in the country. The newest— and one of the largest—jewels in its crown is the $165 million San Diego Con- vention Center. Under its distinctive, sail, 80 INSURANCE CONFERENCE PLANNER ..._.,,.,—s�..,•e._r.4���.--.......a.,.„s.yr,.,......•.ee+f'bsfi'C).Fv-sir•, .aw,,. ....;... .. - _ _. .. .. .... a..- - .. - span Travel Bureau's "Look American” E3f99:1—.A ri Newport Beach Cruise & South Coast Plaza r � 18704-:oM(z, ��E� t,��'�F�r��i,�b.��F'c='iL,<I_�di•td�i� h, ALT, ��i���°Lt_i�f�,��''���–.z F7���T'�ia•rE°i'l''o 1-)0)7.7�-T•, 6 ate < tdi ,,Z9t�-; LZL, t" Rlanh E L 0 k if, b•CD a :✓ • � - -f io �- cDab' Lft&I-TT, y LZ#t-lflTtiPt le h k LZL - SZ L1T'tl6>1ti b'R t L, 7,4 7 MN - C tM4'PCD)ZLL L LZiph CL ZL-3 { -r. 18704-2:z-- F b'f'f ;t-LZi1'h, 1904*�_U, 137, 7,f %7fl JICDII*-WF;b', Z 0)fM: fiI IU* -20411, Jl'– FIth,L L \—/C— CD- L L, ) e -1- P LOW, VAT, tdCh, T,tpl �J�t, /,E�- ZL 6, Apr7�l i�'y7"M. 1 c' {_�•N(4 i i3f��7Jnh T o ✓ v 7 It Ex b , 't t I tIx Is OC Newport Beach Conference & Visitor's Bureau. (.)Newport Reach Conference & Visitor's Kure, tSouth Coast Plaza. Mee &9%ffAM : 2S *T11.=s—�t-5= ❑ �— :� LOOK DESK Cll, F -ET *Tr& LOOK DESK -tj'J7, M—, -I, X A PhIZT Me $ i�a tj7,D � •moi« • Q* qui -(F 4 x *d -Y' ::%/9 • A,—,IA FJ�—L�. �0�(�]c � IC;CT%T J tJ` Japanese Publication "Come to America" Lf—�F ❑-7,F �] jy�� '�'iv* 7��J iliC*d�Zl,\3� �.�0�1fIf�,�iC��a �J f` • � �J t ' � l✓ J JIB —F. rJ-rJF*�-7-f i. ��1-/\• �'(ti'Jtdt��J%fit-`J #13�R.=$I-800-94-COAST •711.—�-f %I��-�Z ❑*J•i�Jl.�l`t�Jv'�l,��at��>���tiJ�I�td�ZV��t�`, t� ICI�'I��7ZJ�.�aO)�i�<td�\o ❑�%t'1�7.tJ`"�❑irJt—�� 1 Ig1 FJI.Iot�/Fo io--i5;}m%-(mFrL,T0-6. LAOt/-Y iO��,R1�7T��777—i>�U��fo Paid\gfi�t+=S(213)626-445 Old chain in NewDort Once a park- haven for A high school teenagers, Neu port Beach is noir a playground for the rich and famous. The Southern California beach cite has, however, retained most of its charm, despite the glitz `-and glamour. 7. By Maury Kane The Stockton Record envie �/ .hoowere worldly high l seniors in Southern T 1 California in 1940. Newport Beach was the place to "cut up" during Easlcr.%%eck. e. and hordes of other vacationing' high school and college students:'_ called it **Bal Week." The focal point of our frenzied activity was Balboa -- Peninsula. one of the cit) of Newport Beach's component communities is and around Newport Harbor. At Balboa Ballroom, a lank), Stang Kenton sometimes fell off the bandstand while enthusiastically = . directing his exciting new orchestra..' The peninsula's warm sands and foaming surf were our daytime meeting and mating areas. '_; Today. Bal Week and Stan Kenton are gone. Surprisingly, much of that early dav" magic remains, we - - discovered on a recent stay. The village- like ambience still Pervades the seaside settlement along the Pacific Ocean waterfront, 50 miles south of Los Angeles The three -car ferries linking Balboa Peninsula and Balboa Island in the middle of Newport Harbor continue to operate after 72 years. They're a national landmark now. _The don fishermen sell their fresh catches early every morning in their open-air market beside Newport Pier, 1just as thev've done since 1890 s nostalgia " . The posh residences now hnmg Newport's inland bay — some just a few hundred yards from those modest 193040 cottages — are in the million to multimillion -dollar price range, if you're lucky enough to find one for. sale. Market value is based more on how many boat berths a home has on the bay, rather than the sum of its r bedrooms. Harbor tour operators point out the bayside homes of John Wayne. Cher ("the new kid on the block"), Buddy Ebsen, Ro) Rogers, Shirley Temple, Joey Bishop. Candice Bergen and other notables, past and present. Lido Isle, one of the harbor islands created in a early harbor dredging project, has some of the highest priced homes. In 1919, a local bank gave away lots on Lido Isle to people opening new savings accounts. ,Only one of Newport Beach's islands. Bay Isle, a tiny extension of Balboa Island, is inaccessible by automobile. A footbridge — wide enough only for walkers, bikers and electric golf can riders — links it to Balboa Island. Environment conscious residents voted to ban autos back in the 1950' " - Newport Beach boasts one of . America's largest small craft harbors, " accommodating an estimated •12,000 boats. Ji, The Stockton Record - January 1991 :.._ . - - - Ptlotm b, HOPE KANE YACHT SPOT The harbor at Newport Beach ' drive north on Interstate 405. »gx x s a F' Some take the 75 -minute cruise to y Catalina Island aboard the largest r K b a z- x catamaran in the country; the Catafina .;. X ii °tf r Flyer (the round-trip fare is $28 for adults and $15 for those under 12) The Flyer is berthed in Newport Harbor beside the Pavilion. a city historial landmark built in 1905 on the :, harbor side of Balboa Peninsula and " now a terminal for excursion and mss. �a A charter boats. Nearby is another early day survivor, the Fun Zone, a small amusement park with a merry -go - `s} A round, ferns wheel and bumper cars. It opened in 1936. Residents and ' members of the Califormia Coastal Commission have successfully beaten back developers' attempts to replace it ' — with condominiums. The prospects of seeing one of the nation's biggest and oldest illuminated boat parades brought us back to Newport Beach during the Christmas season. Started in 1908 as a one-night affair with eight small vessels festooned with Japanese lanterns, the aquatic Christmas parade is now a seven -night =AMOUS PLACE: The late John Wayne's Newport Beach horn spectacle with more than 200 i illuminated yachts cruisers and other craft participating. More than 100.000 "But two-thirds of them never leave swells it by 100.000. spectators watch the boats make their heir slips," an old-timer said. "They're .T _ . Newport Beach vacationers are largely 2Y: -hour sweep of the harbor. ust status symbols." _ ` escapists. They come 1:o bask on the Unfortunately, high winds forced You can rent or charter a boat for a beaches cruise the ba� fish from Balboa cancellation of the parade on the night iarbor exploration of your own. Seeing or Newport piers orf m charter boats we planned to see it. Nevertheless, a he homes from their bay side is more fun offshore.couple dozen dazzling entries ventured han an auto tour of the town — and you . Energetic types tr)lurfing snorkeling, into the bay when the winds died :an poke along at your own pace. '� windsurfing, golf and tennis down, giving us a good idea of how The city's permanent population is '"� If they feel like stirring, some take in '. spectacular the show can be when the. 10,600. A good beach day in summer " Disneyland in Anaheim, a 45 -minute tiers BEACH, F-4 F'-4 Sunda,. Jsrl m U. 1"I Newport news For informaton on Newport Beach facilities and accommodations, write the Newport Beach Conference & Visitors Bureau, 366 San IMiguel, Suite 200, Newport Beach, Ca. 92660. 71 "44- 1190. The Stoclaon Record The Stockton Record - Januacy 1991 PhM by HOPE KANE h Park orstep, as well as 405 full-serv- hookups. Rates range from 2-S45 offseason to $25-S50 in mmer. Adding to the diversity of New- rt's attractions is a 9,000 -acre ate Ecological Preserve where pper Newport Bay becomes a ha - n for more than 200 species of igratory California birds, There's something _for every- Klv in Newport Beach, �s 3 �y 3EACH K 5 Continued from F-1 ,atm t 3 weather cooperates. Newport is renowned for the';s luality and quantity of its restau- ants. There are 300 of them. Your rven can have a champagne dinner aboard a Venetian gondola cruise Our favorite dining place was rhe Cannery on the bay, the for V, ner home of the western Canners -o. fish canner. Owner Bill Ham- ilton, a .retired mechanical engi- neer. decorated the interior with r , some of the plant's original steam ;ookers, can conveyors and other processing equipment. The Cannery specializes in fresh local seafood and Eastern beef, and offers dinner cruises on the Uy Saturdays and Sunday-- undayxIn addition to dining, shopping In is another major Newport pastime. �`cr Laced with cobblestone streets, Lido Marina Village. at the en- trance.to Lido Isle, has 35 fashion I' boutiques, art galleries and watery front cafes Art galleries and boutiques HARBOR VIEW. The Newport Harbor entrance from Corona del Mar B abound in Corona del Niar. a small . . community south of Balboa Is= well worth a tour. $99 Fridays and Saturdays and land. r ` "" ':.. `°Flanking the island are the 603- $135-$185 the rest of the week. Just about everybody winds up at Newport Beach's classy and in- room Marriott Hotel and Tennis Newport accommodations range from luxurious hotels and aovative Fashion Island, as much a room Four Sea- Club and the all Hotel, all a part of Newport intimate inns and 3n experience as it is a regional sons > Center bed bedsorts -and-breakfast establishments.o 1hoppingcenter i:'; • With the compkion of a 5100 &01� _ = we stayed at the 410 -room: In Newport, even a recreation vehicle park is done with class. inillion expansion last October, fashion island. encompasses 200 Hyatt Newporter Resort, a com-._ fortable California mission -styled Spacious, palm -studded New - stores and restaurants to a Euro-: -' delight in.a 26 -acre park -like set-. ting that includes tennis courts and port Dunes RV park on Lower Newport Bay offers fishing, swim- pean-style village setting. : Its imaginative fountains are a nine -hole golf course. Rates are ming and boating virtually at the The Stockton Record - Januacy 1991 PhM by HOPE KANE h Park orstep, as well as 405 full-serv- hookups. Rates range from 2-S45 offseason to $25-S50 in mmer. Adding to the diversity of New- rt's attractions is a 9,000 -acre ate Ecological Preserve where pper Newport Bay becomes a ha - n for more than 200 species of igratory California birds, There's something _for every- Klv in Newport Beach, Sentimental Journeys: A Gift From The Heart By Ja Nice Ott Rancho Magazine — Feb. 1991 If you want to avoid the buffet lines, consider taking the $20 option of eating in the more exclusive Dillinger's S Restaurant. _. Starlight Cruises plans to offer packages for one and two nights at the San Sabastin Hotel in Ensenada. The �' L one-night, mid -week package will cost - $149 per person (based on double oc- cupancy), and the weekend package will go for $199. For more informa- tion or to book passage, call (800) 488 -STAR. Catalina: This island is usually thought of as a summertime retreat, but my favorite time is during the off- packages, you can make arrangements season when the crowds are few. In the . with them to return the following day. past, it was a hassle to drive to Newport To make hotel reservations, call the or Long Beach to catch the boat, but Catalina Chamber of Commerce at that obstacle was overcome when Sea- 213-510-1520. Seajets also has trips to jets established service from San Diego Ensenada. and Oceanside.. Newport $each If you're in e During the winter, trips are mood for a more sophisticated, upscale available only on Friday, Saturday, and lifestyle on the waterfront, take your Sunday. Included in the fare—$69 plus_, sweetheart to Newport Beach. Here, a $6.20 fuel surcharge—is a continen- you can cruise the harbor and meander- tal breakfast with champagne and your ing channels around Balboa and Lido choice of two .island tours. islands to view the homes and yachts The Avalon Scenic Tour gives you of the rich and famous. For a special a good overview. It's a 50 -minute bus romantic treat, reserve a Venetian Con- tour of the township with an infor- dola champagne dinner cruise. mative narrative of the development of Or, indulge your shopping fan - the island and its facilities. Another tasies at the old-world, European -styled good choice is the 40 -minute Glass Bot- Fashion Island. This greatly -expanded, tom Boat Trip, where you'll see a Mediterranean -themed complex is the fascinating world of colorful fish and only outdoor mall in Orange County. plant life just below the surface of the It is filled with unusual specialty shops sea. The guided Casino walking tour and boutiques as well as the familiar takes you through a famous landmark mall chains. perched on Avalon Bay, providing a There are many hotels and fine knowledgeable look at gigantic murals, restaurants in the area. The Hyatt a rare pipe organ, and memorabilia of Newporter is a remnant from the past, the Big Bands which once dominated before escalating land prices promoted the nightlife on the island. only highrises. Its buildings are low and Avalon, with its mixture of ar- spread out over spacious grounds and chitectural styles, is a walker's village. lush gardens, creating a tranquil It's fun and easy to get around on foot atmosphere. if you don't mind a hill or two. If you Another historical landmark is The prefer, you can also rent horses, Cannery Restaurant on the waterfront. bicycles, or golf carts. Although the exterior was rebuilt, the For information and reservations, interior is delightfully jammed with call Seajets in San Diego at 696-0088 wheels, pulleys, boilers, and other or in Oceanside at 722-2800. Although items preserved from the original can- Seajets does not offer overnight nery that occupied the site. Bike riders, joggers; and walkers will especially enjoy the scenic paths that explore the town and seashore. For information and reservations, call the Conference and Visitors Bureau at (800) 94 -COAST. Cabo San Lucas: Here, the setting for the Palmilla Hotel is reminiscent of a Greek isle or the south seas without the humidity. Situated on the tip of Ba- ja, the Mediterranean -style buildings with whitewashed walls, red -tiled roofs, and cobblestone courtyards and walks contrast colorfully against the clear blue skies and the blue-green Pacific Ocean. Palm trees sway in the gentle breezes; deserted beaches beckon to beachcombers, and sunrises are brilliant. It's the perfect lovers' retreat. If you manage to tear yourself away from the tranquil beauty of the Palmilla, there are other activities such as shopping, snorkeling, sportfishing, waterskiing, windsurfing; and sailing to indulge your fantasies. For a dou- ble room at the Palmilla, prices range from $250 to $350 per night during the winter. Reservations are through the Atlas Hotels in San Diego, 576-1282. Skiing in Vail: Instead of seeking the warm environs of Baja, many San Diegans head for the cool slopes of Vail for Valentine's Day and the long Presidents' Weekend. There are several romantic interludes available at the posh Colorado resorts. Trapper's Cabin at Beaver Creek is unique. In winter, a ski lift or How Newport became locale of choice for Bush, Kaifu By Mark Veverka The Orange County Register C GEPHARDT: House leader wishes president success in talks/2 NEWPORT BEACH — Japanese Prime Minister Toshiki Kaifu and said Naoharu Fujii, Japanese con - President Bush are used to meet- sul in Los Angeles. ing at stately venues, but their for- But why Newport Beach? eign-trade talks Thursday will "I don't know, to tell you the overlook the Balboa Fun 'Lone. truth," Fujii said. "The American Rekindled anti-Japanese senti- side chose the site." ment in the United States prompt- The White House press office did ed Bush to meet Kaifu under a tight not return telephone calls Monday, schedule. California is almost mid- but trade and political observers point for the two leaders, and trade speculated that the Irvine Co. observers say the Irvine Co.'s ties played a role in the choice. to Tokyo and Washington helped "Some of it has to do with the bring the top-level talks to its back Irvine Co.'s commitment to Japa- yard, at the Four Seasons Hotel. nese companies," said Susan Bush originally planned to meet Lentz, executive director of the Kaifu in Tokyo this spring, but can- World Trade Center Association of celed because of the Persian Gulf Orange County. ivar. The two leaders decided to Since the late 1970s, the Irvine squeeze in a California summit be- Co. has lured about 25 Japanese fore Kaifu hosts Soviet President companies, including Toshiba, Mikhail Gorbachev on April 16, Mazda and Canon, to its Irvine Spectrum development, said Rob- ert E. Williams, president of the Irvine Co. industrial division. Two Irvine Co. hotels will play host to the national leaders, with the talks taking place at the Four Seasons. The swank resort sits in the shadows of Irvine Co. head- quarters in Newport Center. On Wednesday night, Kaifu will stay I at the Hyatt Regency Irvine. the company's other upscale hotel. This isn't Bush's first visit to the Four Seasons. He became ac- quainted with Irvine Co. Chairman I Donald Bren when he was vice president, and stayed at the hotel during that time, Irvine Co. I spokesman Larry Thomas said. Bren helped raise $2.5 million for ! Bush before the 1985 California presidential primary and helped collect $1.5 million for a campaign trust. Late last year, Bren was one j of a small group of executives in - I vited to the White House for a dis- cussion on the prospects of reces- sion. The Irvine Co., however, said it held no influence in the White House's decision to bring the mini - summit to Newport Beach. "We were not consulted on the president's decision to come here and hold a summit meeting," Thomas said. Orange County's position as a burgeoning foreign -trade center justifies its selection as a site for top-level trade discussions, said Michael W. Liikala, director of the The Orange County Register April 2, 1991 Tuesday, April 2, 1991 Japanese companies at Irvine Spectrum . Tenant Number of employees Amerea International Inc. 15 American Isuzu Motors Inc. 12 Brother International Corp. 85 Calsonic Inc. 250 Canon USA 300 Futaba Corp. of America 86 Jupitor Corp. USA 65 Kawasaki Motors Corp. USA 315 Konica USA 15 Lexus Division 25 Mazda Motor of America Inc. 330 Mazda Western Regional Distribution - 147 NGK Spark Plug Inc. 50 Orange Bakery 60 Rheon USA '. 200 Rohm Corp. 150 Sam Okada Industries Inc. 25 Shacoh USA Inc.. 5 Shi-Sumitomo Plastics Machinery 25 Shimano American Corp.. 120 Subaru Parts Distributors - . 45 Subaru of Southern California 100 Toyota Motor 60 Toshiba American ,. , 1,200 Western Graptec 40 -- Total_ 3,725 Source: The Irvine Co.'` western region of the Bureau of Export Administration. -- Three years ago, the US Depart- ment of Commerce chase to put its Southern California office for the bureau in Newport Beach because Orange County was the fastest- growing area for exports in the na- tion, Liikala said. hi* Chi_ eco In- What of the 4,800 violet petunias and 1,600 impatiens planted Tues-. , . _ day in the flower. beds lining the �-- -,• - With Nd R&'se_'r'vatio-,nL..,s ' sweeping entrance and poolside? Mark Brower, owner of Natures- capes, said the flowers are typical- ;, t•; _ ly replaced four times yearly. "But w e're toing it early for him i Newport Summit:.P resident p Bush books the Four �� ell, Barragan said, " "if you Seasons solid for talks witha t an's rime minister. =. p p want t6 attribute it to the presiden- . tial visit I don't have a problem By NANCY 1�'RIDE By WRLESIER landing today in Los Angeles abouLl with flat, but it's really due to rain damag!.... We really haven't DAVE 2 p.m. He is expected to head straight for the Hyatt Regency orderei new chandeliers or any - I\IES STAFF NRITERS Hotel in Irvine, where he will be thing: NEWPORT BEACH—Don't ex- interviewed for tonight's edition of IStill, hotel officials admit gleeful Deet to check into the Four Seasons PBS's '"MacNeil/Lehrer News- anticipation of their role as host to Hotel on Thursday night. All 284 Hour." an international event guaranteed I looms are reserved, according to a ISources said the prime minister to capture at least a sound bite's discreet clerk, who volunteered , will dine later in the evening at the i worth of time on the evening news. only: "We have a high -security private Center Club in Costa Mesa "We are tickled pink!" Gurtner ,uest that night." with about 28 others, among them said grinning. "The guy from the On Tuesday, the 19 -story hotel members of his delegation and Century Plaza Hotel called and overlooking Newport Harbor was Japanese business owners from congratulated us. As a result of this bustling with Secret Service Orange and Los Angeles counties. visit, there is international press agents and a White House advance Bush, meanwhile, is scheduled to and you can't buy that kind of team making preparations for a arrive at 12:25 p.m Thursday at exposure. 25 -hour stay in Orange County by Los Angeles International Airport "My colleagues," he added, "will President Bush, aboard Air Force One, then imme- be drooling." - "When he gets here," said diately board White House heli- The hotel learned of'the summit Thomas Gurtner, the hotel's gerl- copter Marine One for the short meeting only a day before the first eral manager, 'his place pretty flight to Newport Beach. White House scouts arrived March :Huth becomes the White House. From then on, most of the Presi- 26. And while the hotel staff may The White House owns 1t.-:--. . dent's visit will be behind closed be doing nothing extraordinary for Every time the President moves, doors at the Four Seasons. the President's visit, by Friday a the hotel stDps." ._. He is scheduled to meet private- full -court advance team settled in Over the next two days, Bush ly with Kaifu for about two hours for Operation Summit: and Japanese Prime Minister To- Thursday, and then hold a joint By Tuesday, the team had as- shiki Kaifu will address some ex- press conference with the Japanese i sembled its own phone system and "sterile," plosive issues in this idyllic, ocean- leader. But even the press confer- made or safe, the whole view setting. Concerned with Ja- ence will be limited to a small ! floor where the President will stay. pan's image in America, Kaifu group of reporters. Maids on that floor will require asked to meet Bush to discuss Kaifu will have breakfast with i Secret Service clearance. The volatile trade disputes over rice, i Vice President Dan Quayle, who President has his own valet, and a I White his upcoming summit with Soviet ' will fly from San Diego and leave House chef will oversee President Mikhail Si Gorbachev for a luncheon in Los Angeles ( meal preparation during his stay.• - and Japan's postwar role' in the before Bush arrives. Standard rooms for a weeknight, Mideast. _ . The Japanese prime minister's I no ocean view guaranteed, are Kaifu will be the first to arrive, day will end with a private dinner $230. The hotel would not divulge I at the hotel, but White House what the public will pay for this WEDNESDAY, APRIL 3, 1991 /OC officials declined to say who will summit, but Gurtner said, "We attend. On Friday morning, the I have negotiated a rate." President will simply relax, possf- I bly golfing somewhere in Orange Chances are su ero that the 80. County before he meets with a or so guests not affiliated with the 1 group of Latino ' business leaders WhitHouse visit won't even for lunch. At 2 p.m., Bush leaves catch a glimpse of either dignitary. the county for a trip to Universal Forget lining the driveway too.. I Studios before flying out that Only a handful of hotel workers night. will get anywhere near the Presi- The whirlwind visit—the Presi- dent, and they. may be involved' ' dent's fifth to Orange County—is only in serving meals, Gurtner his first for diplomatic rather than said. political purposes. As such, there "Ninety-nine percent of our will be little glad-handing and no staff here, if they want to know : public appearance$,i . what happened that day, they will - Secret Service agents essentially have to read the newspaper," he have taken over the Four Seasons, added. directing employees and manage- Most workers interviewed ex- ment to say nothing about the visit. - pressed excitement about the tiny You won't see any hotel banners prospect of meeting the President. welcoming Bush to this bastion of One noted, however, that movie Republicanism. " ' celebrities and rock stars with local "Uh,, it's not really our style," performances often stay at the said hotel publicist Linda Barra- hotel—with much less fanfare., gan, among several staffers who liked tG say repeatedly that almost "We get the Grateful Dead, no extra touches were being added Aerosmith, Bon Jovi," said one "and because "we are presidential- valet, they usually give you • rnnra.• free tickets." 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And the affable restaurateur isn't the only , cater to the East Newport Beach businessman to recognize the lucrative Japanese tourist By Ins Yokoi market. The Pilot annery restaurant owner Bill Hamilton knew he had to change his menu when large groups of Japanese tourists kept coming into his Newport Harbor waterfront restaurant and ordering the same meal for the entire table. But Hamilton was smart enough to realize he didn't need to change the food he served — his menu needed a physical change. The members of these Japanese tour groups, Hamilton deduced, were all ordering the same dish because they simply couldn't read the menu. "We noticed one person in the group would order a meal off the menu and the rest of them would order the same thing," he said. Hamilton,, is now printing up a Fellow restaurateur Jim Dale, who owns Villa Nova, is also working on a Japanese translation of his menu. "It's taking us a little more time though, to translate Italian to Japanese," said Dale, who speaks Japanese from three years' experience in the country. Meanwhile, businessmen like Bob Allen, senior sales manager at the Newport Marriott Hotel, long ago realized the potential in Japanese tourism. Thanks to Allen, a frequent participant at Japanese trade shows, Japanese visitors checking into the Newport Marriott have, for the past 15 years, been handed hotel directories written in their native language. More and more, Japanese are choosing Orange County as a vacation i spot over the long -popular Los Angeles, travel experts say. And Newport Beach, with its distinctive coastline, luxurious hotels and famed restaurants, is ;becorri,q one of the most popular cities for these visitors. The numerous Japanese firms that have located to the nearby Irvine Spectrum, and local sister - city relationships with Japanese The Pilot July 2, 91 cities are natural reasons for the influx of Japanese tourists. - But the Newport Beach Conference and Visitors' Bureau and local businesses have taken some steps of their own, too, to tap into the Japanese tourist market. The visitors' bureau has joined with major Japanese travel bureaus to promote Newport Beach as a vacation spot. Advertisements for the city have been placed in well-read Japanese tourist guides and magazines, and the bureau plans seminars to educate local travel professionals on how to work with their Japanese counterparts. Richard Gartrell, president of the Newport visitors' bureau, has even had his business cards printed up in Japanese_-, "We see more and more buses' (of Japanese tourists) coming into Fashion Island," said Gartrell. "Japanese travel agents are looking at Newport Beach- as a more suitable alternative location: to bring their clients to, , for recreation, vacation. n "We know the characteristics of the market the Japanese' - generally take short trips, like 10= day trips; they come in groups; and they spend a bit of money. That's great for the community.." So businesspeople like Hamilton' and Dale "are right on target". with moves' like Japanese versions of their menus, Gartrell said. . "These visitors need a feeling of comfort in the community, be it a menu in Japanese or a visitor's guide." Wednesday, July 17, 1991—THE DESERT SUN TRAVEL Newport B eac Special to the Desert Sun. BAY WATCH: Above, boats of all' Winds sail into Newport Beach's shel- tered harbor. Top right, the quiet inlet is the focal point for a thriving resort community. ,s _ Sailing, shopping and play at the.. bay By SANDRA CARPENTER Special to The Desert Sun The salt breeze blows cool. Sunbeams shred the early morning coastal fog. Waves break into wide smiles across the shore. It's Newport Beach on a summer day. The mast -filled harbor, yacht clubs and opulent homes appear to have little connection with Newport's salty past when the town was the "new port" between San Diego and San Pedro. But if you look, you'll find some of its original history remains. Most of yesteryear is found on the Balboa Peninsula, the ocean side of Newport where a thin sandpit stretches out to sea. The Pavilion, focal point for 80 years, was once the termi- nus of the big red -cars, the Pacific Electric, that ran from L.A. It also paid its way by serving as bath house for bathers in ankle -length bathing suits. The dancing feet of the '40s resounded there to the Big Bands — anyone recall the "Balboa Hop?" Now a restaurant, favored for the bay view. A must is the cruise in the harbor to get there. The three -car ferries make the trip to and from Bal in five minutes for just over $1 including your car. Stroll to the Balboa Pier while you are on that side, or rent roller skates near the landing for a novel way to tour the island. Try the island's own tasty invention, a frozen banana dipped in melted chocolate. Home port to more than 10,000 pleasure boats of all kinds, the sheltered harbor is the busiest in Southern California. If you dream of being at the helm, small sailboats and skiffs with motors are moored near the Pavilion, available for rent. But, harbor cruises are probably the best way to see the bay. Narrated, you'll view waterfront homes of celebrities on a 45 -minute voyage. Or there is also an evening cocktail cruise complete with dancing and live entertainment. Overlooking the ocean, on Pacific Coast Highway above the bay, is Newport Center, a vast shopping, business, and financial complex. Fashion Island, cater- ing to this "seaside Beverly Hills," is one of the most tastefully designed shopping centers on the West Coast. High fashion has arrived in Orange County along with fine restaurants and the Newport Harbor Art Museum. Neiman Marcus, anyone? :For a bit -of a surprise in the midst of resort hubbub, take Backbay Drive off Jamboree Blvd. to Upper New- port Bay and the huge estuary. There are always birds, but in fall it swarms with migrating ducks, geese, and other member of the wildlife preserve. The town can be a beehive of activity, but it is worth it — if only for that cool, ocean wind in your hair. 41 The Desert Sun - July 17, 1991 WHAT TO SEE Attractions ■ Newport Harbor Art Museum: 850 Sen Clemente Drive I offers changing exhibits of contemporary paintings. sculpture and photography. Tuesday -Sunday, 10 a.m.-5 p.m.; $3. Free on first Ilue stay of Tonth.(714) 759-1122. ■ Sherman Library and Gardens: 2647 E. Coast Highway. I Botanical garden with tropical flora along with research library of Southwest history. 10:30 a.m.-4 p.m.: $2. (714) 673-2261. ■ Newport Dunes Aquatic Park: Coast Highway at Jamboree on Upper Newport Bay — 20 -acre lagoon, picnic facilities, amuse- ments. game courts. swimming. Open 9 a.m.-10 p.m. Admission $5, carload (714) 644-0510. ■ Harbor Showboat Cruises: 700 E. Edgewater Avenue. De- parts hourly 11 a.m.-7 p.m., summer, 11 a.m.-3 p.m., rest of year; $5, adults: 5-11. $1. (714) 673-0240. ■ Pavilion Queen Cruises: 400 Main St. See the movie star homes in 45- or 90 -minute voyages through the bay. From $5 to $7, kids $1. (714) 673.5245. Nightlife - ■ The Cannery: Overlooking Newport Harbor, live music from Top 40 to light jazz and '50s theme nights enhanced with water views. (714) 675-5777, 3010 Lafayette Avenue at 31st Street on the Peninsula. ■ John Dominls: Upstairs waterfront lounge, a society ambi- ance complemented by jazz music along with '50s and '60a favorites. (714) 650-5112. Newport Harbor. ■ Parker's Seafood Grill: Music ranging from new wave to calypso, reggae and Top 40 with scenes of the harbor to help the socializing along. (714) 673-3741. By the Bal Pavilion on the Peninsula. ■ Studio Cafe: 100 Main, Balboa. Famous for jazz extraordmaire. ■ Newport Beach Marriott Hotel: 900 Newport Center Drive. 1 (714) 640-4000. Most rooms have ocean view. Tennis package available, 10 lighted courts with resident pro. Golf privileges nearby. $169 night. ■ The LittleInn on the Bay: 617 Lido Park Drive. (714) 673- 8800. New England country inn just steps from Lido Isle with a complimentary breakfast, milk and cookies in the evening. S96- $160 night. ■ Portofino Beach Hotel: 2306 W. Oceanfront (by Newport Pier) (714) 673-7030. Beachside hotel with European decor. Lots of view rooms. Walk everywhere. Prices start at $85. Is Camping: Newport Dunes Aquatic Park, P.C. Highway at Jamboree. (714) 644-0126. WHERE TO EAT ■ Five Crowns: Old English atmosphere with prime rib the specialty. Friendly piano bar, too. Reservations. (714) 780-0331; 1 East Coast Highway, Corona del Mar. About $15, dinner for one. ■ Gladstone's 4 Fish: Casual dining with fresh seafood. (714) 645-3474: 900 Bayside Drive. Newport Beach. Moderate prices. 1 ■ The Crab Cooker: Nothing fancy here (plastic silverware) ! but a realfavorite for locals and tourists alike. The town's I institution. (714) 673.0100. No reservetiona. 2200 Newport Blvd: l Higher priced than you'd guess from the looks of It, but not i unreasonable for the quality. Under $10: .: Is Old Spaghetti Factory: Pasta served a dozen different ways, and cheap. (714) 675(5654; 2110 Newport Blvd. Kids love it.a. VITAL 017ESTIONS How do I get there? Take the 1.10 Freeway west to Highway 60 into Riverside. Travel west on the 91 Freeway to the 55, then south to 1.405 and the MacArthur Blvd. off -ramp, south. (Peninsula: just stay on 55 to coast.) Acout a two-hour drive, 110 miles from Palm Springs. Wnere can I get information? Newport Beach Visitors Bureau, (714) 644.1190. WHAT TO DO Sporting activities It the ocean cells out, there are myriad ways to enjoy it. ■ Scuba Diving: Aquatic Center (714) 650.5440, 4537 W. Coast Highway, Newport Beach. ■ Boat Rentals: Davey's Locker, Balboa (714) 673-1434. 400 Main St. at the Pavilion. Skiffs with outboards for fishing or sightseeing with varying rates according to size and time. ■ Sport Fishing Charters: Bongos Charters (714) 673-8210, 2140 Newport Blvd. 'Davey's Locker also offers half-day trips departing at 6 a.m. and noon, as well as all -day excursions. 673-1434. ■ Parasailing: Newport Pare -Sailing, Balboa (714) 673-1434, by Pier. ■ Tennis: Marriott Tennis Club, 900 Newport Center Drive (714) 640-4000. ■ Swimming: Ocean and bay on all sides, a favorite spot is the "wedge" off the peninsula for surfers. Children love the quiet waters of Newport Bay. Corona del Mar has water so clear you can see fish swimming by you. Shopping ■ Fashion Island: Hard tq beat this spot for elegance and selection with its open -sir Mediterranean -style village ambiance. Off Pacific Coast Highway at Newport Center Drive. ■ Mariner's Mile: A mile west on Pacific Coast Highway you'll find snops that sell everything a boater requires: fittings, nautical clothes, or the boats themselves. Is Lido Marina Village: Across P.C. Highway on Balboa Blvd., you'll find a vintage collection of shops, restaurants, colorful nightspots. Stroll, browse the galleries, have a cappuccino on the boardwalk, or just watch the boats sail out of the harbor from cobDlestone walkways. Is Cannery Village: Lafayette Avenue and Newport Blvd., from 22nd Street to 28th Street. A variety of gift shops and art gaheries. Historic dietriet. . . ■ Balboa Island: A unique treat to see the boutiques and shops of the island with souvenirs and beach necessities along with rags galore. ... ■ Corona de) Mar- A taste of culture in art rgalledes and upseela shops:.--'-- Special hops:.--'-Special events ■ Sea Feet: Over Labor Day, (714) 644.8211. Don't miss the Character Boat Parade in Newport Harbor or the Sandcastle Contest, Corona del Mar... Is Christmas Boat Parade: Newport Harbor. World-famous sea of lights makes a wonderful holiday beginning. Christmas Tree Lighting Festivities at Fashion Island and a Christmas Welk In Corona del Mar. 800/94 -COAST. ■ Whale Watching Cruises: From the Pavilion area in January. March. (714) 675-0550. Kids' fare Balboa's Fun Zone has enticed several generations of children, and adults too. Extending 2.6 miles along the Pacific Ocean from Newport Pier, the Peninsula Is known for fun times. From ice cream parlors, ferry rides, merry-go-rounds to ferris wheels, biking or pizza stops, there is appeal to all looking for a good time. -1 1 -.- . - . ut The Fun Z06, e In Visitor -Friendly Balboa Area, There's Lots to Do for Little Cash Rv DA V 1 D CA R PENTER 51'eCIAL To rue rima . vacation at the beach. ' For some, the phrase con- jures images of azure skies and swaying palm trees, deserted coves and crystal-clear water lap- ping on white sand beaches. The air is soft and warm, the ocean inviting and cool. And it all can be very, very expensive. If you're looking for the same thing but much cheaper, welcome to Balboa—a fun, financially feasi- ble place in which visitors can travel from peninsula to island and back again. Here is your cheap guide: Getting There: The trick on a summer weekend, to avoid braid- ing your nerve endings, is to leave early. Saturday -afternoon grid- lock—with or without the top down—is a California phenomenon, but it's not one you need to experi- ence firsthand. The Costa Mesa Freeway empties onto Newport Boulevard in.a timely fashion until about 10 a.m. Come later than that and you're camping.' Parking There: Arriving ahead of the crowds, you will have your chpice of parking places. Proceed through Newport Beach until the numbered cross streets drop to single digits. Newport Boulevard becomes Balboa Boulevard on the peninsula and suddenly there's plenty of room to park. Find a space without a meter to feed and hang on to your nickels and dimes. You're going to need them later. Don't Give Me Granola: Since it's stili morning, the sun is probably hiding behind coastal clouds. Per- fect weather to do a little compari- son shopping for a cup, of coffee and a cinnamon roll. If you're any- where near the corder of Balboa Boulevard and Washington Street, you won't need a map. Just follow your nose to Bon Appetite Bakery and the most delectable blend of sugar, butter and frosting. -.- At $1.50, this breakfast of former champions is both priceless and a bargain. (The pate sandwich, for - example, runs almost $5). Ik ' < You can also get your .coffee- here, although the deli next door or the Winchell's down the street will save you another all-important`; quarter. Either way, it's best to have something strong to sip as• you make your way to the. . Balboa Pavilion: Built as a rall- road terminal in 1905, the Pavfl ion's distinctive blue -and -white steeple towers over Main Street Passing the tackle shop and gift store on street level, you'll find a slippery ramp at the building's side leading down to the dock. Here, small fishing boats unload the morning's catch. Breathe deeply to Lake in the atmosphere. Sip your coffee to make it go away. Ahoy, Matey: Now you're ready for a ride on the Balboa Island Ferry, one of Southern California's most scenic transportation bar- gains. Operating since 1909, the service offers three 64 -foot flat- tops: the Admiral, the Captain and the Commodore. Together, the boats carry an estimated 2.5 million passengers a year between the end of Palm Street to the head of Apte Street on Balboa Island. The trip lasts loss than three minutes, but for just 25 cents (10 cents for kids, 45 cents for bikes, 65 cents for cars), you're given a dramatic maritime intro- duction to the sights and sounds of Newport Harbor. On a summer day, as many as 25,000 boats fill the calm waters of the harbor, hailing from ports as far away as Honolulu, Alaska and Costa Rica. - Cheap Tours: As you pull out from the ferry dock, look east to where the harbor runs into Corona del Mar and turns out toward the ocean. A quarter -mile to the west, you'll see a house with red tile roof surrounded by trees on the corner of Bay Island—this was the long- time summer home of Roy Rogers and Dale Evans. Farther to the right, on the next island down, stands another local landmark, John Wayne's house. I . Cheap Tours 11: After disembark- ing, turn right and make your way down the sidewalk that circles Balboa Island. (No cars allowed here; the road is farther inland.) Only a few feet above sea level, this narrow strip of concrete sneaks between_ the water and a stunning array of million -dollar bay -front houses, each of which was built to maximize its harbor view. Of course, glassworks two, ways, so while the owners enjoy the view, you can enjoy a home tour 10 times more personal than 'Lifestyles of. the Rich and Fa - Cheap Shop'4- W end of Balboa Island you'll find a strip of shops Und cafea that caters mostly' to the profligate and spendthrift Don't give in now! Try on the. swimsuits and funky surfwear, and buy a frozen banana if you must But limit your actual souvenir purchases to'a cheap pair of sun- glasses or a few postcards. What- ever change you have after return-' ing on the ferry will come in handy later.... _' Back on the peninsula, take i stroll through the center of town. past the Balboa Theatre. If you're a foreign -language movie buff (or if you like to pretend)' you'll find several posters for upcoming at Los Angeles Times July 21, 1991 R. VKRON ICA UKCKF:II/l.os An9111x11 & The Balboa Fun Zone, above, boasts video arcades and rides, while a stroll along sidewalk, below, offers peek at million -dollar lifestyles. Pier. Walking out over the ocean, you'll take in a panorama of float- ing Frisbees, splashing bodysurf- ers, gliding skim -boarders and, -if you're lucky, a few jet -skiers or kavakers. - The pier is also one of the best vantage points to enjoy the only beach activity that's more popular than sunbathing: watching other people sunbathe. Penny Lunch: Once you get past the distractions, you'll discover Ruby's, a 1950s -themed restaurant at the end of Balboa Pier. Ruby's - almost always promises a long wait, but you don't have to stand in- line to take advantage of the bur ger joint's one truly old-fashioned bargain: a gum ball machine that,.- still hat,.still costh a penny. r_. OK, you've done it. YI- ve kept; ' spending to a minimum saving a tractions topique your interest;,+ i. ,conscious display of aer' dare= ; nickel here and *,quarter �ttere. One of the more adventurous - devilry in Peninsula Park, on tliA'- You'ie weeded out the folditig theaters in Orange County, the oceanfront between A and , B money and gotten rid of the copper, Balboa screens fust -rum foreign , streets. ' '. ,, : - - - and now your pockets are bulging and independent films, and still A group of kite -flying enthust-, with silver coins .for the Balboa shows 'The Rocky Horror Picture asts who love to talk about their Fun Zone: -i.::¢ e; Show" on Fridays and Saturdays at toys and show them off gathers Featuring three arcades cro.:42 midnight = -- here almost every day. Kites of all.., ed with video games, pinball mit To avoid the $6 -a -seat tempta- sizes, shapes and colors float on the _ chines, a few World War II Air` tion, make sure you schedule this breeze, darting between palm trees Force dogfight simulators, as well' part of your walk between show and swiveling in midair. as a Ferris wheel and bumper cars., tuns Head back toward Main Street' the Balboa Fun Zone is an Orange Cheap Thrills: While you still and you'll find the foot of Balboa',,. County institution. Restraint may. have momentum, pass up the op- portunity to spend $40 on a few minutes' worth of para -sailing. Head instead for a more budget - not be possible here, so you might as well give in and spend every last quarter. Free Beach: Now that you've toured both sides of Newport Har- bor and spent all your money, you may find that you have a few minutes left to enjoy the only thing in town that's always free: the beach. (That is why you came here, isn't it?)* - . - If the coastal scenery you prefer includes a high density of flesh, stay close to the pier, where the biggest crowds gather. -- If not, take a sandy stroll for two blocks in either direction, until the radio noise fades and you can hear the surf. Away from the crowd; the number of sun worshipers dimin- ishea + _ But remember, the penny-wise ought not be sun -foolish. If you left your sun block at home, don't wait until you're on foot to buy some. Focal merchants know that sun goop is a precious commodity when' your nose begins to sizzle and they price it accordingly. Saying Goodby: There's really nothing you can do about the traffic on your way home, except be happy that you're not one of those people headed the other di-. reption, still searching for a parking spot. .. - ,. ,. < ... "The Fun Zone" (contrd.) _)m left, i Margaret Fosate and Taylor Fosate, 2, of Washington, D.C., and Diane Gallaghen of Irvine share some air time. M he Balboa Fun Zone is still luring thousands of visitors to its array of rides and view of Newport Harbor. First opened in 1936 and renovated 50 years later, the Fun x 4,> Zone; squeezed in next to the ferry landing on Palm Street, boasts a Ferris wheel, merry-go-round, bumper cars and arcade games. On the facing harbor, boats can be rented for short excursions, ' dinnerjeruises and Catalina trips. And, of course, there is the faithfu } Balboa Ferry, which links the Peninsula and Balboa Island. J, ._ - tti •'� In 1982, the arcade games, merry-go-round and Ferris wheel were torn down and the rides disassembled. The vacated and decaying buildings were demolished in 1985. <s However, .a year later, the Fun Zone was renovated and has been �° .. 77M attracting more visitors than ever. Leah Hammonds, 2, and Eugene Hammonds of Newport Beach enjoy a merry-go-round ride. Pilot photos by Lee Payne ..:i� is <,':�A :::baa :.:>.., : 4M1�:•':i`i'•' �,._. 9 C. _)m left, i Margaret Fosate and Taylor Fosate, 2, of Washington, D.C., and Diane Gallaghen of Irvine share some air time. M he Balboa Fun Zone is still luring thousands of visitors to its array of rides and view of Newport Harbor. First opened in 1936 and renovated 50 years later, the Fun x 4,> Zone; squeezed in next to the ferry landing on Palm Street, boasts a Ferris wheel, merry-go-round, bumper cars and arcade games. On the facing harbor, boats can be rented for short excursions, ' dinnerjeruises and Catalina trips. And, of course, there is the faithfu } Balboa Ferry, which links the Peninsula and Balboa Island. J, ._ - tti •'� In 1982, the arcade games, merry-go-round and Ferris wheel were torn down and the rides disassembled. The vacated and decaying buildings were demolished in 1985. <s However, .a year later, the Fun Zone was renovated and has been �° .. 77M attracting more visitors than ever. Leah Hammonds, 2, and Eugene Hammonds of Newport Beach enjoy a merry-go-round ride. Pilot photos by Lee Payne CONVENTION SERVICES SER -VICE, is a verb, a term that reflects enthusiastic action and a quick response by those providing the service; it means responding to your needs, providing you with support in planning and hosting a meeting in Newport Beach. The NEWPORT BEACH CONFERENCE AND VISITORS BUREAU offers you, the meeting planner, the following support services for your meeting in Newport Beach. BEFORE YOU SELECT YOUR MEETING SITE "Seeing is believing!" "A picture is worth a thousand words." Cliches but very true. If you have never been to Newport Beach, you don't know what you are missing. Nestled along the Pacific Coast, adjacent to a major airport, along major interstate routes, Newport Beach offers you and your meeting delegates "the tropics without leaving the continent". Hotels with meeting facilities or bed and breakfast facilities, restaurants that represent the cuisines of the world, attractions including Catalina Island and nearby Disneyland ... Newport Beach offers you some of the finest meeting facilities in the west (and has 2,600 hotel sleeping rooms to compliment those facilities). Meeting facilities include: Primary Meeting Facilities Newport Beach Marriott Hotel Four Seasons Hotel Hyatt Newporter Hotel Le Meridien Hotel Sheraton Newport Beach Marriott Suites Newport Beach Balboa Bay Club Small Meeting Facilities Little Inn on the Bay Balboa Inn Portofino Beach Hotel Other Meeting Facilities Bahia -Corinthian Yacht Club Olympic Yacht Club The best way to select a meeting site is to visit it; and there is no better way to evaluate facilities than to visit them first-hand. We invite you for a SITE INSPECTION of Newport Beach; the bureau is willing to work with you on making all pertinent arrangements for such a visit. Your visit may include a tour of hotels and their meeting facilities, restaurants, local attractions and other resources needed and/or identified for your meeting. Whether you have a group of 10 or 600, we have facilities and resources to accommodate your needs. Ask: About a Site Inspection, and/or a copy of our "Destination Planner". BEFORE YOUR MEETING IS HELD IN NEWPORT BEACH As you prepare for your meeting in Newport Beach, the bureau can be of assistance to you in providing or directing you to services that will contribute to your meeting's success. 1. Pre- and Post -Convention Tours. Many convention delegates enjoy taking a short vacation before or after a convention; we can provide you with a list of member companies who can assist you in planning pre- and post -convention tours for your delegates in concert with certified tour operators. Tour options might include: Catalina Island, Disneyland (or other area attractions) or Mission San Juan Capistrano. Other vacation opportunities may also be sought and we can assist you with identification of such exciting options as well. Ask: About our Members Who Provide Tour Planning Services for the Newport Beach Area and/or a list of suggested tour itineraries. 2. Spouse/Child Programming. Planning a parallel program for delegate spouses and/or children? We can help you with ideas and suggestions that will make your program a success. 3. weaker Resources. Need program speakers? With many professional speakers along with the University of California Irvine and the other universities and institutions of higher learning located in the area, the bureau can help you identify needed resources that will fulfill your program needs. 4. Pre -Convention Publicity. To encourage your membership or company employees to attend your meeting in Newport Beach, the bureau is willing to work with you on pre- convention publicity; a nominal charge may be required to fulfill these expectations. FOR YOUR MEETING IN NEWPORT BEACH These services can help your meeting run smoothly; arrangements should be made well in advance of your arrival in Newport Beach. 1. Registration1Clerical Assistance. In some cases, a convention requires registration and/or clerical support personnel; however, the bureau is willing to make arrangements for such support through its membership if it is needed. There is a charge for part-time registration and/or clerical personnel. 2. Welcoming Letter. Please advise the bureau if you wish to be provided with a welcoming letter from the Mayor, City Council, Chamber, Bureau or other business, educational or civic leaders that can be included in your conference program or registration packet. Making your delegates or employees feel welcome is part of our services. At least ten (10) days are needed to process requests involving local leaders and twenty (20) days for other county or state officials. 3. Welcoming Speaker. For your opening ceremonies, the bureau can work with you to have a welcoming speaker. This speaker may be the Mayor, the Head of the Chamber of Commerce, the Head of the Convention and Visitors Bureau, or other noted business, education or civic figure with an interest or relationship with your organization or company. Specific requests need to be submitted in letter form to the bureau including date, time and location for the welcoming speaker at least thirty (30) days prior to the event. 4. Hospitality/Information Desk. Restaurants, night clubs, entertainment, performing arts, harbor cruises ... to help your delegates become better acquainted with the Newport Beach area, we are willing to work with you regarding having a hospitality/information desk available in your registration area with information on what there is to see and do in the Newport Beach area. If you wish this service, arrangements need to be made at least forty- five (45) days prior to the opening of your meeting. 5. Support Services. Do you have need of baby sitters during your meeting? Have you thought about having your printing done in Newport Beach so it is awaiting your arrival? Want to plan a harbor cruise? Or do you need some special gifts for your VIPs? These and many more services can be provided to you by the membership of the Newport Beach Conference and Visitors Bureau. Needs will vary, but we offer a full range of support services that can make your meeting more efficient and productive. Among those services are: Advertising Specialties/Give-Aways Companies can provide you with special themed gifts and give-away items. Airport Ground Transportation The John Wayne/Orange County (SNA) airport is located in Newport Beach and has a variety of shuttle services to accommodate inbound passengers. Audio -Visual Rentals Need help in making your presentations successful? AV support can enhance the images created by a presentation. Car Rentals Available for staff support and/or pre and post tours. Catalina Flyer Daily trips to Catalina Island, 26 miles across the sea ... group rates available. Caterers Are you looking for a special flair for an event? Are you planning an event outside of the meeting facilities? Caterers can provide you with some elegant options that will enhance your meeting. Conference Services Do you need planning support or services to make your meeting successful? Call on these companies then. Corporate/Executive Awards/Gigs Looking for special recognition gifts, unusual or out of the ordinary kinds of gifts? These companies can help you. Delivery Services Destination Management Services Entertainment Event Planners Need professional help planning your events? These pros can provide an array of ideas and program services to meet your every need. Florists Need floral arrangements for VIP suites, banquets or platform staging? Golf Course Relax and enjoy some quiet time on a beautiful public course. Gondolas Looking for a romantic dinner for two or cocktail hour for four in a gondola that cruises the harbor? Harbor Cruises Whether scheduled cruises for visitors or a charter cruise, these companies can assist you. Limousine Services Make your volunteer staff or corporate executives feel special; from the airport to the hotel or wherever services are required. Multi -Media Productions Office Supplies/Business Equipment From pencils to tape, whether duplication paper or equipment rental, all needs can be met. Photographers Record your event and have photographs for your next newsletter. _ Printers Have you ever thoughts about having your printing requirements done in Newport Beach and here for your arrival? Sign/Visual Graphics Speakers/Spouse-Children Programs From demonstrations to tours of local businesses ... the ideas and resources are many. Sportsfishing/Charters Whale watching (seasonal), shark fishing, sportfishing, parasailing ... many exciting options are available. Temporary Services/Convention Registration Whether personnel for registration or clerical assistance, your needs can be met. Tour Wholesalers/Inbound Receptive Operators Transportation Travel Coordinators Yacht Charters/Boat Tours Ask: For a list of those services you require and/or a copy of the Visitor /Services Guide. 6. Emergency Services. If you require emergency services (fire, police or ambulance), the bureau can put you in contact with those key individuals in Newport Beach with whom such arrangements may be made (all emergencies are 911). Newport Beach Police Department 714-644-3717 Newport Beach Fire Department 714-644-3101 Ambulance Services/Paramedics 911 Hoag Hospital Presbyterian 714-645-8600 7. Housing Assistance. If more than one hotel is used for housing of your convention delegates, the bureau is willing to work with you the meeting planner on the coordination of housing reservations. A nominal charge may be required; for such assistance, all housing requests would be handled through the bureau with the bureau making assignments on the basis of the delegates selection of location. Acknowledgement of housing assignments would be forwarded to the delegate with a confirmation directly sent to the delegate from the hotel. The bureau will provide you with a recommended registration form that should be forwarded by meeting delegates directly to the bureau for handling. 8. Media/Publicity. Looking for local media coverage? The Orange County Daily Pilot is a member of the bureau and its news writers/editors can be reached at (714) 642-4321. A list of additional media in the area is available upon request. 9. Airport Services. The John Wayne/Orange County (SNA) Airport (714-755-6500) serves Newport Beach and its surrounding communities. Arriving passengers are greeted by a new and expanded terminal served by daily flights from the following carriers: Alaska Airlines 800-426-0333 American Airlines 800-433-7300 American Eagle 800-252-0017 America West Airlines 800-247-5692 Continental Airlines 800-525-0280 Delta Airlines 800-221-1212 Midway Airlines 800-621-5700 Northwest Airlines 800-223-2525 Skywest (Delta) 800-221-1212 TWA 800-999-1700 United Airlines 800-241-6522 United Express 800-241-6522 USAir Airlines 800-435-9772 The airport is also served by other commuter airlines (Alpha Air, Air LA, California Air Shuttle, Mesa, Pacific Coast and Stateswest Airlines) along with major shuttle transportation and rental car companies (Hertz 714-756-8161). Commercial airline flight departures are from 7:OOAM to 10:00PM daily and 8:OOAm-10:00PM Sundays. Arrivals until 11:OOPM daily. Terminal operations are 6:OOAM-Midnight. Parking structures are adjacent to the airport terminal. Other airports serving Newport Beach include Long Beach (25 miles north), Los Angeles International (40 miles north), Ontario (40 miles east) and San Diego (80 miles south). AFTER YOUR MEETING HAS BEEN HELD IN NEWPORT BEACH The Newport Beach Conference and Visitors Bureau would like to work with you following the hosting of your meeting here; such support might include: * a letter of thank you to key board members or executives; * compiling of a program critique that provides the bureau with useful information as to the number of delegates attending, number of hotel sleeping rooms used, and any other pertinent data/information; * proposing to the appropriate decision-making body an invitation to host your meetings again in Newport Beach. Your meeting is important to Newport Beach. Newport Beach is the "small meetings capital of the west" and prides itself on the quality of its facilities and the impeccable nature of its services. We welcome you to Newport Beach ... the Colorful Coast ... and look forward to serving you. For further assistance with convention/conference services, please contact the Conference Services Manager at the Newport Beach Conference and Visitors Bureau, 1 -800 -94 -COAST. 2/91 NEWPORT BEACH, CALIFORNIA (Orange County, USA) FACT SHEET DESCRIPTION: Newport Beach is a coastal city of diverse character, surrounding one of the largest small boat yacht harbors in the United States. Hailed as "The Colorful Coast", the city actually consists of several small villages, each with its own personality and purpose. Newport Beach's unique ability to offer a dynamic city environment while maintaining an intimate atmosphere within each community is an appealing attraction to visitors from across the nation and around the world. LOCATION: The City of Newport Beach is located on the coast of California in Orange County, 50 miles south of Los Angeles, 85 miles north of San Diego and 14 miles south of Long Beach. POPULATION: Permanent: 70,202 Summer: 100,000 Summer Tourists (per day): 20,000-100,000 ACTIVITIES: Nationally acclaimed, the Newport Beach area offers a vibrant, sophisticated lifestyle in an unequalled setting. Its Mediterranean climate of balmy days and cool evenings affords year-round enjoyment of diverse activities. With more than 12 miles of scenic Pacific coastline, the City's leisure options include expansive beaches, a full range of lodging facilities (conference/resort hotels, inns, bed -and -breakfast, family style economical motels, RV Park), gourmet and family restaurants (over 300 restaurants in the area), water sports, seaside activities, art museums, community events, golf, tennis and many diverse shopping experiences. -more- Newport Beach, California Fact Sheet - Page 2 CLIMATE: (average temperature/fahrenheit) Winter: 50 degrees Summer: 70 degrees Rainfall: 12 inches ELEVATION: Sea Level to 691.3 feet RECREATIONAL ACREAGE: 224.90 acres of beaches 160.04 acres of parks (37) AREA: Total Area: 35.87 Square Miles Land: 13.97 Square Miles Bay: 1.9 Square Miles Ocean: 20.1 Square Miles SISTER CITIES: Okazaki, Japan Antibes, France Cabo San Lucas, Baja California, Mexico MEETING FACILITIES: Newport Beach has more than 2600 hotel rooms and some of the finest small meeting facilities in the West. 131 meeting rooms range in size from 3,224 to 8,000 square feet. The City has ideal facilities to host meetings as large as 800 people, depending on meeting requirements. CONFERENCE PLANNING ASSISTANCE: Newport Beach Conference and Visitors Bureau 366 San Miguel Drive, Suite 200 Newport Beach, California 92660 USA Telephone: 714-644-1190 FAX: 714-644-1180 1 -800 -94 -COAST Barbara Stone, Director of Sales Heather Larson, Convention Services Manager PRESS CONTACT: Richard B. Gartrell, President/CEO 714-644-1190 or 1 -800 -94 -COAST VISITOR INFORMATION for NEWPORT BEACH California (USA) INTRODUCTION Combine the energy of a thriving business center with the quiet solitude of a historic beach town. Then add this unique blending of lifestyles to one of California's most scenic settings. Make sure the days are warm and sunny and the nights are crisp and cool. And what you have is a truly singular vacation experience. A place we call "the colorful coast" ... Newport Beach. Nestled south of Long Beach and north of San Diego along the Pacific Ocean, Newport Beach offers visitors "a taste of the tropics without having to leave the continent". Palm tree lined streets, twelve miles of glistening beaches, and one of the world's largest small yacht harbors with more than 10,000 spectacular boats are part of that which makes Newport Beach attractive. Art galleries, boutiques, waterfront hotels and inns, surf shops, harbor cruises, and beach front walks dot the Newport Beach landscape. Interested? We hope so, for there is so much more too! Harbor cruises sail by famous homes onced owned by John Wayne, Shirley Temple, Buddy Epsen and many others. The Catalina Flyer carries you 26 miles across the sea to Catalina Island. For excitement, you can try parasailing or shark fishing. Whale watching is a seasonal favorite too; there are many other events and activities that make Newport Beach an exciting area. You can browse the art or nautical museums. Shopping opportunities are many, from the quiet boutiques and shops of Lido Marina Village to the elegant shops of Fashion Island. Stroll around Balboa Island or walk along the beaches of Corona del Mar. Walk, bicycle or canoe through the Back Bay Ecological Reserve. Drive across the historic three car ferry; enjoy the fun and games of the Fun Zone; or rent a boat and tour the harbor on your own. Watch the historic Dory Fleet bring in their daily fresh catch; play golf at night; or watch the dancing fountains in Fashion Island. From beach front rentals to bed -and -breakfast hotels, from waterfront inns to major hotels with meeting facilities, you can find a variety of lodging options to fit your specific needs and desires. Restaurants are abundant too, serving the cuisines of the world. Welcome to Newport Beach. We hope you find your visit enjoyable and relaxing. Whatever your pleasure, Newport Beach is definitely a year-round vacation destination ... it is "the colorful coast". -2 - ATTRACTIONS Museums ... theme parks ... attractions ... boat rentals ... sportsfishing ... historical sites ...the Newport Beach area has an abundance of exciting opportunities that will make your visit both interesting and enjoyable; you may wish to consider the following while planning your visit to Newport Beach. Newport Harbor Art Museum 714-759-1122 Educational Sherman Library and Gardens 714-673-2261 Newport Nautical Museum 714-673-3377 Recreational Fun Zone Boat Company 714-673-0242 Newport Beach Golf Course 714-852-8681 Davy's Locker (Sportsfishing/Para-Sailing 714-673-1434 Southwind Sports/Kayaking 714-730-4820 Bongos Sportsfishing 714-673-2810 Newport Landing (Sportsfishing) 714-675-0550 Catalina Passenger Service (Balboa Pavilion) 714-673-5245 Newport Dunes (beaches, rentals, RVs) 714-729-3863 Orange County Market Place (Sat/Sun Only) 714-723-6616 Theme Park Disneyland (14 miles) 714-999-4565 Other area attractions include: Mission San Juan Capistrano (10 miles) 714-493-1424 Laguna Art Museum (7 miles) 714-494-6531 Universal Studios (Universal City) Knotts Berry Farm (Buena Park) Queen Mary/Spruce Goose (Long Beach) Sea World (San Diego) San Diego Zoo Gene Autry Western Heritage Museum (Los Angeles) CATALINA ISLAND 26 miles across the sea, Santa Catalina waits for you. Owned by the Wrigley family, Catalina Island is today a vacation paradise off the coast of Newport Beach. Pacific Coast Airlines (800-426-5400) can provide you air access from John Wayne/Orange County Airport to the Catalina Airport in the Sky. Or if you wish to transit by boat, Catalina Passenger Service (714-673-5245) operates the Catalina Flyer which runs daily March through October and on a revised schedule October to March (call for reservations). The -3 - Santa Catalina Island Company (800-428-2566) provides you several touring options of the island. Whether you make it a simple day tour of Catalina or an overnight visit, Catalina makes an enjoyable addition to your vacation stay in Newport Beach. Catalina Chamber of Commerce (213) 510-1520. PERFORMING ARTS Whether it is visual art, music or theatre, the Newport Beach area has an abundance of offerings to please most every taste. For specific programs, call the following. Orange County Performing Arts Center 714-556-2121 Opera Pacific 714-979-7000 Costa Mesa Civic Playhouse 714-650-5269 Irvine Barclay Theatre 714-856-5000 South Coast Repetory 714-957-4033 The Pacific Symphony Orchestra 714-973-1300 Laguna Playhouse 714-494-0743 NIGHTLIFE What is there to do after dark? Comedy? Jazz? Country? Nightclubs? Dancing? There are many entertainment spots, including the following bureau members; call for more information and/or reservations. Nina's Night Club Newport Landing Woody's Wharf Villa Nova The Warehouse The Cannery Bobby McGee's Trees (Piano Bar) The View (at the Newport Beach Marriott) Dukes (at the Hyatt Newporter Hotel) The Giggling Marlin Rex Fashion Island Bob Burns SHOPPING 714-723-0500 714-675-2373 714-675-0474 714-642-7880 714-673-4700 714-675-5777 714-673-5380 714-673-0910 714-729-3554 714-644-1700x589 714-675-9093 714-644-4000 714-644-2030 From boutiques to surf shops, from specialty shops to the elegant shops of Fashion Island. Newport Beach has a variety of shopping experiences. Among those areas you may wish to -4 - browse are Lido Marina Village (on the harbor, Newport Blvd at Via Lido); Mariners Mile (along Pacific Coast Highway from Newport Blvd to Dover); Balboa Peninsula (including the Newport Pier and Balboa Pier areas); Balboa Island; Corona del Mar; or stylish Fashion Island (714-721-2000). RESTAURANTS There are more than 300 restaurants in the Newport Beach area offering you a wide variety of cuisines from around the world. Tease your taste buds with their many fine delicacies, whether Italian, Greek, French, Thai, Japanese, Chinese, Indian, or American ... the choices are many, the service warm and friendly. Below are listed members of the bureau. American (including seafood) Amelia's On Balboa Island 714-673-6580 Ancient Mariner 714-646-0201 Ann Marie's 714-720-9000 The Arches 714-645-7077 Bob Burns (at Fashion Is.) 714-644-2030 Bobby McGee's 714-673-5380 The Cannery 714-675-5777 Charley Browns 714-675-5790 The Chart House 714-548-5889 John Dominis 714-650-5112 Duke's Place (At Hyatt) 714-955-3853 Fishermans Restaurant 714-675-9771 Five Crowns 714-760-0331 The Giggling Marlin 714-675-9093 Muldoons Irish Pub and Restaurant 714-640-4110 Newport Landing 714-675-2303 Newport Oyster Bar and Grill 714-675-9977 21 Ocean Front (Newport Pier) 714-675-2566 Palm Garden (at the Sheraton Newport Beach) 714-833-0570 Parkers' Seafood Grill 714-673-3741 Pavilion (at the Four Seasons Hotel) 714-759-0808 The Rex Fashion Island 714-644-4400 Ruby's Diner (Balboa Pier) 714-675-7829 Ruby's Jaguar Diner 714-722-4066 Rusty Pelican 714-642-3431 Tale of the Whale (at the Balboa Pavilion) 714-673-4633 Trees Restaurant 714-673-0910 Warehouse Restaurant 714-673-4700 Windows (at the Marriott Suites Newport Beach) 714-854-4500 Woody's Wharf 714-675-0474 -5 - Ethnic Antoine (at Le Meridien Hotel) Benihana of Tokyo (Japanese) Cano's Restaurant (Mexican Seafood) China Palace Restaurant (Chinese) Kitayama Japanese Restaurant Pascal (French) Royal Khyber Shanghai Pine Garden Stuft Noodle (Italian) Tutto Mare (Italian) Villa Nova (Italian) RV RESORT/RECREATION VEHICLES 714-476-2001 714-955-0822 714-631-1381 714-631-8031 714-725-0777 714-752-0107 714-752-5200 714-673-3802 714-646-2333 714-640-6333 714-642-7880 The Newport Dunes (714-644-0510) is Southern California's premier RV resort, provides more than 300 hookups for recreational vehicles and campers, offering families an inexpensive way of enjoying the Newport Beach area. Beaches, boat rentals, swimming pool and spa, along with the Back Bay Cafe are available for enjoyment. Year-round facilities. ANNUAL EVENTS Events are held throughout the year in the Newport Beach area; below are a few of the major annual events. You may also wish to consult the Sunday editions of the Orange County Register, Orange County Edition of the Los Angeles Times or the Orange County Daily Pilot for more specific weekly and monthly information. January -March (annually) Whale Watching February Celebration of the Whales (late) Spirit Run 5/10K April Newport Beach -Ensenada Yacht Race Annual Boat Show May Jazz Festival June Wooden Boat Festival Irrelevant Week Activities Clean Harbor Days July Newport Dukes Team Tennis (Jul -Aug) Jazz Festivals Festival of the Arts/Pageant of the Masters Orange County Fair IM September Newport Seafest October Concours d'Elegance Classic Auto Show December Christmas Boat Parade A list of events is published by the Newport Beach Conference and Visitors Bureau and available upon request at 1 -800 -94 -COAST. CLIMATE Newport Beach tends to have a mild year-round climate that lends itself to light and medium weight clothing. Days may be dry with temperatures ranging from 67 F in January (high) to 84 F in July (high); evenings may range from 48 F in January (low) to 65 F in August (low). Jackets or sweaters may be desirable in the evenings. For harbor cruises or trips to Catalina Island, windbreakers may be recommended. SURFS UP! HEADING FOR THE BEACHES? Newport Beach is known for its white sandy beaches. Under the supervision of the City's Park and Recreation Department (714-644-3151), beaches are open to the public and staffed with life guard stations for your safety (seasonal). Trash recepticals are provided for convenience. Alcholic beverages are prohibited on the beaches. Rental outlets are also available at various locations with beach chairs, umbrellas and boogey boards. Other nearby commercial outlets have surf boards and bicycles for rent. Be sure to bring your towel and sun tan lotion ... the sun is bright and the surf refreshing. SPORTSFISHING1WHALE WATCHING Do you like sportfishing? How about shark fishing? Do you enjoy whale watching? The Newport Beach harbor has several operators who specialize in sportfishing and whale watching charters. Call for charter times and reservations. Bongos Sportfishing 714-673-2810 Catalina Passenger Service 714-673-5245 Davey's Locker 714-673-1434 Newport Landing Sportfishing 714-675-0550 YACHT CHARTERS Yacht charters are available for 1 or more hours, coastal tours or special occasions such as parties and weddings. Contact any of the following for assistance whatever your needs or interests: -7 - American Yacht Charters 714-673-4453 Adventure at Sea 714-675-2410 Golden Swan Venetian Gondola 714-476-6984 Newport Yacht Charters 714-673-3000 Olympic Yacht Club 714-646-9111 Pacific Avalon Yacht Charters 714-548-9381 Southwind Sports 714-730-4820 LODGING/ACCOMMODATIONS/BEACH CABIN RENTALS Newport Beach offers the visitor many fine options as to the type of lodging accommodations being sought. Major Hotels Newport Beach Marriott/Tennis Club 714-640-4000 Marriott Suites Newport Beach 714-854-4500 Sheraton Newport Beach 714-833-0570 Le Meridien Hotel 714-476-2001 Hyatt Newporter 714-644-1700 Four Seasons Hotel 714-759-0808 Balboa Bay Club (on harbor) 714-645-5000 Bed-and-Breakfast/Inn Balboa Inn (beach front) 714-675-3412 Doryman's Inn (at Newport Pier) 714-675-7300 Little Inn On The Bay (on harbor) 714-673-8800 Portofino Beach Hotel (beach front) 714-673-7030 Family Accommodations Bay Shores Inn (Best Western) 714-675-3463 Newport Channel Inn 714-642-3030 Newport Classic Inn 714-631-5659 Beach Cabin Rentals Beach cabin rentals are also Newport Pier Realty Mel Fuchs Pavilion Realtor Cannery Rentals Carroll Mann T&R Enterprises available through the following bureau members: 714-673-1900 714-675-8120 714-675-4606 714-673-1636 800-937-3470 12 PACKAGE TOURS AND "GET -AWAY" PROGRAMS Interested in a customized tour of Newport Beach? Seeking a "get -away" weekend or similar tour package for Newport Beach? Newport Beach offers you many options for enjoying our warm, scenic tropical setting. The following companies offer you a variety of opportunities. Holidays With Style ... experts in developing customized travel itineries for individuals or small groups; packages vary in length, and involve many California cities like Newport Beach. 714-642-1775 Newport Travel Concepts ... dedicated to providing its clients the finest in corporate and leisure travel services including airline, rental car and overnight accommodations can be made as well as cruise ship packages. 714-261-8660 Andante Travel of Newport ... travel services management including travel agency, receptive services and incentive programs. 714-759-1471 For get -away "weekend packages", you may wish to call one of the fine Newport Beach hotels, motels, bed -and -breakfast accommodations or inns for further information. GETTING TO NEWPORT BEACH Highways. Newport Beach is located on Pacific Coast Highway (Highway 1), 20 miles south of Long Beach and 80 miles north of San Diego. By auto, you can reach Newport Beach by driving south of Long Beach about 30 minutes along Interstate 405 to Interstate 55 (Costa Mesa Freeway), or Jamboree Blvd, west to Newport Beach (or 30 minutes south on Pacific Coast Highway); or south of Los Angeles about 40 minutes via Interstate 5 (Santa Ana Freeway) to either Interstate 55 west or Jamboree Blvd (west). From San Diego, travel north about 70 minutes along Interstate 5/405 to Jamboree Blvd (west). Airport. Fly into John Wayne/Orange County (SNA) Airport (714-755-6500); major carriers plus commuter airlines use these modem and enlarged facilities. Public Transportation. The Orange County Transit District also serves the Newport Beach area with routes throughout the Orange County area that reach the beaches of Newport Beach, Balboa Island and Corona del Mar. Call 714-636-7433 for additional detailed route information. in Rental Car. Rental car agencies are available at the John Wayne Airport and most major hotels in the Newport Beach area. Bureau members include: Airways Rent -a -Car (714-435- 9185), Hertz (714-760-0174), General Rent -a -Car (714-476-8908) and Dollar (714-756-6565). Shuttles. There are several shuttles that operate between airports (LAX -John Wayne) and between airports, hotels and residents. Bureau members include: Pinnacle (714-557-2274) and Pegasus Limousine (714-474-0726). Other shuttle services are available. EMERGENCY SERVICES If you require emergency services while visiting Newport Beach, call 911 or contact the following: Newport Beach Police Department 714-644-3717 Newport Beach Fire Department 714-644-3101 Hoag Hospital Presbyterian 714-645-8600 Newport Walk -In (Emergency Services) 714-760-9222 FOREIGN CURRENCY EXCHANGE For those who are inbound international visitors or if you are planning to go overseas, finding assistance with currency exchange may be a concern. Many of the major hotels in Newport Beach provide such assistance as well as the following bureau member: Thomas Cook Currency Services 714-644-9040 RELOCATION Should you be planning a relocation to the Newport Beach area, the following bureau members can assist you with some of your questions and concerns: Housine (rentals/resale) Newport Pier Realty 714-673-1900 Mel Fuchs Pavilion Realtor 714-675-8120 Cannery Rentals 714-675-4606 Carroll Mann 714-673-1636 T&P Enterprises 800-937-3470 Rentals (short/long;furnished/unfurnished) Park Newport Apartments 714-644-1900 Mortgage Information Lighthouse Cove Mortage 714-675-5288 -10 - Health Care/Insurance Keyes and Associates 714-547-8031 If additional relocation information for the Newport Beach area is required, it is recommended that you contact the the Newport Harbor Area Chamber of Commerce, 1470 Jamboree Blvd., Newport Beach, CA. 92660, telephone 714-644-8211. ORANGE COUNTY INFORMATION The follow bureau members provide information about Orange County including the Newport Beach area (and have maps included in their publications): Quick City Guide (quarterly) Orange County 714-756-0603 The Orange County Catalogue 714-660-7202 Copies of these publications are available through the Newport Beach Conference and Visitors Bureau and available upon request (1 -800 -94 -COAST). If further assistance or visitor information is needed please contact the Newport Beach Conference and Visitors Bureau at 1 -800 -94 -COAST 5/8/91 THINGS TO SEE AND DO in the NEWPORT BEACH AREA California (USA) (Area Code 714) Are you planning to visit the Newport Beach (California) area? Are you wondering about what you can do while visiting here? Well, there is a kaleidoscope of things to see and do. Some are challenging while others are relaxing; some are commercial while others are educational. Whatever your needs or interests, the Newport Beach area offers a diversity of opportunities for you to enjoy on any particular day ... that's what makes Newport Beach "the Colorful Coast". Here are some suggestions that will tease you, and help you make the most of your visit to Newport Beach. 1. Enjoy the quaint atmosphere of Balboa Island by strolling its main street and shopping in its small stores and boutiques. 2. Walk or jog around Balboa Island. 3. Take the historic, three -car ferry to Balboa Peninsula and stroll glistening beaches. 4. Relive the memories of a 40's/50's diner and enjoy a hamburger and cherry coke at Ruby's Diner, located at the end of Balboa Pier (675-7829). 5. Play volleyball at Big Corona Beach in Corona del Mar. 6. Rent a sailboat (673-1320) and sail the Newport Harbor. 7. Go parasailing above the Pacific Ocean, and thrill with the wind against your cheeks and breathtaking views of the Newport Beach coastline (673-1434). 8. Go whale watching (seasonal: January -March) and observe the migration of the gray whales along California's coastline (673-1434). 9. Relax and enjoy the view of the harbor, Pacific Ocean and/or the sunset from Lookout Point in Corona del Mar. 10. Rent a boogey-board and splash in the surf of the blue Pacific Ocean. Newport Beach has 12 miles of glittering beaches ready for your enjoyment. 11. Rent a bicycle, roller skates or roller blades (723-1516) and tour Balboa Peninsula. 12. Rent a motorboat (673-1320) and tour the Newport Harbor. 13. See a play at the Community Theatre on Cliff Drive (631-0288). -2- 14. Enjoy the piano bar at Trees Restaurant in Corona del Mar (673-0910). 15. Allow yourself to be pampered with a manicure and facial at the Europa Salon and Spa (759-8004). 16. Enjoy a wildlife/nature tour of the Back Bay Ecological Reserve (646-8009) in Newport Beach and/or the migratory and permanent home of thousands of birds at the Bolsa Chica Wetlands north of Huntington Beach. 17. Explore the tide pools of Little Corona Beach (a guide will meet a group to point out Marine Life and answer questions; must go at low tide; 644-3407). 18. Enjoy an easter egg hunt or carolers at Christmas or one of the many other special events going on at Fashion Island (721-2019). 19. More than 500 yachts of all sizes, classes and varieties are part of this spectatular annual event; watch the start of the Newport Beach -Ensenada Yacht Race (late April) off the coast of Newport Beach. 20. Enjoy the family atmosphere, games and rides available at California's oldest and last coastal amusement area, the Fun Zone on Balboa Peninsula. 21. Rise early and watch the historic Dory Fleet arrive at the foot of the Newport Pier with its daily fresh catch, and watch them prepare their catch for public sale. 22. Take a relaxing Saturday or Sunday brunch cruise on the harbor (675-5777 or 673-5245). 23. Celebrate an anniversary or other significant date with a romantic evening for two in an authentic Venetician gondola (476-6984) that cruises the Newport Harbor. 24. Tour the Newport Nautical Museum (673-3377) and learn about the history and development of the Newport Beach harbor. 25. Enjoy a major theatrical production on the stage of the beautiful Orange County Performing Arts Center (556-2121) or Irvine Barcley Theatre (856-5000). 26. Relax and watch the dancing water fountains in Fashion Island. 27. Enjoy a cup of expresso, read a newspaper or have lunch or dinner at one of the restaurants along the boardwalk in Lido Marina Village (675-8662); sit outside and enjoy the tranquility of the harbor and view beautiful yachts. 28. Browse the many antique shows located in the Newport Beach area. -3- 29. Attend the Orange County Market Place (swap meet) weekends (7AM-4PM) at the Orange County Fair Grounds (723-6616). 30. Tour and enjoy the creative talents of local artists found in the many art galleries and art shops throughout Lido Marina Village, Corona del Mar, Balboa Island and Fashion Island. 31. View the current exhibition and have lunch at the Newport Harbor Art Museum (759- 1122). 32. Tee off and relax with a round of golf at the Newport Beach Golf Course (852-8681). 33. Challenge "jaws" -- shark fish with Bongos (673-2810). 34. If you have a "green thumb", tour Rogers Gardens (640-5800) or the botanical garden at Sherman Library and Gardens (673-2261). 35. Annually, make it a day to picnic and view some of the finest vintage cars at the Concourse d'elegance (October). 36. In September, enjoy the many activities of the Newport (Beach) Seafest including the sandcastle contest, Taste of Newport, chowder cookoff, and much more (644-8211). 37. Allow your taste buds to savor the fine dining cuisines of the many restaurants in Newport Beach ... whatever your favorite, we have more than 300 restaurants to serve you. 38. Relax to the music of top jazz performers at the Hyatt Newporter (644-1700) or Fashion Island (721-2000). 39. Enjoy a breathtaking 180 degree view of the harbor and the Pacific Ocean from atop the 16th floor of the Newport Beach Marriott Hotel at The View Lounge and its Sushi Bar (729-3554). 40. During the mid -summer months, enjoy professional tennis competition with The Newport Dukes (644-5800) at the John Wayne Tennis Club located at the Hyatt Newporter Hotel. 41. Participate in the Bastille Day race held at the Le Meridien Hotel (476-2001). 42. Laugh at the comedy of local artists at the Laff Shop (852-8762) or the Improv Comedy Club (854-5455). -4- 43. "26 miles across the sea" awaits Catalina Island; take the Catalina Flyer (673-5245) or fly (800-426-5400) and enjoy a day of sun and fun by walking and browsing or touring the island (800-428-2566) or an overnight stay at one of Southern California's most historic resort destinations. 44. Get away from the family or work, and escape to the tropics without leaving the continent. Call one of Newport Beach's fine hotels, inns or bed -and -breakfast lodging facilities and take advantage of their "get -away packages". 45. Learn to sail, surf or sailboard with the help of the Newport Beach Parks, Beaches and Recreation Department (644-3151). 46. Learn to scuba dive (646-7725). 47. Play golf at night on the 9 -hole par 3 course at the Hyatt Newporter (644-1700). 48. A highlight of the holiday season is the annual (December) Christmas Boat Parade; enjoy over two hundred colorfully decorated boats which tour the harbor (644-8211). 49. Take a narrated harbor tour (25 miles of harbor frontage), pass homes once owned by famous movie stars and personalities and see where the initial filming of Gilligan's Island and Treasure Island took place (673-0240 or 673-5245). 50. Wine taste some of California's finest grapes or enjoy the cultural events of the Robert Mondavi Wine and Food Center (979-4510). 51. Stretch a blanket out on the grass, picnic or just rest at one of our beautiful parks in Newport Beach and enjoy the serenity of the setting. 52. Go deep sea fishing with Davey's Locker (673-1434) or Bongos Sportsfishing (673-2810). 53. Participate in the Spirit Run 5K/10K races (February). 54. Learn about California's early history with a tour of Mission San Juan Capistrano (493- 1424). 55. The portraits come alive ... for an evening of breathtaking recreation of some of the most famous portraits by the masters, attend the Pageant of the Masters (494-1145). 56. Explore the changing exhibits of the Orange County Museum of Natural History and Science (362-9195). 57. Color it magical ... let your imagination come alive with a day excursion to the Magic Kingdom of Disneyland (999-4565). -5- 58. Watch the craftsmanship of both the new and experienced seaman in building and sailing wooden boats during the annual Wooden Boat Festival (June). 59. Boats with unique and creative "character", decorated according to an annual theme, parade around the Newport Beach Harbor during the annual Character Boat Parade (July), followed by a barbeque. 60. Bring your recreational vehicle or camper to one of Southern California's premier RV resorts, the Newport Dunes (729-3863). Enjoy beaches, pool, boat rentals, spa and much more. 61. Attend an arts program or lecture at the University of California Irvine (856-5588) 62. Do you like Perry Mason or "Murder She Wrote"? Then enjoy an evening of suspense with the Nation's largest murder mystery dinner theatre. Be a detective, solve a murder mystery and enjoy a delicious dinner/show at the Mystery Cafe (955 -CLUE). 63. Canoe, kayak or row the beautiful Back Bay Ecological Reserve from the Newport Aquatics Center (646-7725). 64. Enjoy the Mediterranean atmosphere and decor of Fashion Island (714-721-2032)while you shop their fabulous stores, enjoy a bite to eat at one of their outdoor cafes, or savor the many food options in the Atrium Court. 65. Catch one of Hollywood's latest films at the Lido Movie Theatre (673-8350) or the Edwards Cinemas in the Newport Center (644-0760). 66. Enjoy high tea in the casual elegance of the Conservatory Lounge or dine outdoors at the Cabana Cafe in the lovely Four Seasons Hotel (759-0808). 67. Take a walking tour of historic Cannery Village; visit art galleries, antique shops along with boat yards and marine repair facilities. Enjoy fresh seafood at the Cannery Restaurant, a Newport Beach historic landmark (675-5777). 68. Celebrate Cinco de Mayo at Cano's Mexican Seafood Restaurant (631-1381) or El Tonto Restaurant (on MacArthur Blvd) in Newport Beach (833-9740). 69. The Newport Beach Public Library offers you thousands of reasons from which to select your favorite novel for a relaxing interlude (644-3177). 70. Discover the history of the mural paintings at Newport Beach's famous Villa Nova Restaurant; enjoy superb italian cuisine or their piano bar (642-7880). Im 71. Enjoy the beauty of nature with a leisurely jog or bicycle through the precious Back Bay Ecological Reserve in Newport Beach. 72. Dance the evening away and enjoy an evening of entertainment as you overlook the Newport harbor at Nina's Newport Beach (723-0500). 73. Breathe the refreshing sea air of the Pacific Ocean while running or walking in the 5K race in Old Corona del Mar annually in June (673-4050). 74. Catch the Ocean Pacific Pro Surfing Championships in July at the Huntington Beach Pier (969-3492). 75. Children may enjoy the discoveries they can make at the Turtle Rock Nature Center in Irvine (854-8151). 76. Learn to kayak the Newport Beach harbor (730-4820). 77. Learn to horseback ride at the Orange County Fair Grounds. 78. Listen to the thunder of the waves rolling in from far away places, search for shells as you stroll the glittering beaches of Newport Beach. 79. It's hot! Wow ... great! Have fun at the annual state competition chili cook -off at the Newport Dunes (May). 80. For the best in opera, its Opera Pacific (979-7000); or its the South Coast Repetory (957-4033) for the finest in modern theatre. 81. Meet the last pick of the National Football League's Spring draft during Irrelevant Week (644-8211), a tribute to the final selectee of the NFL draft, including a series of events and activities that are held for no reason other than having some fun. 82. For a bit of the Irish on St Patrick's Day, it's Muldoon Irish Pub (6404110) or Malarky's (675-2340). 83. Lights! Action! Music! Be a performing star, on stage ... with the Karaoke sing along, Thursday or Sunday evenings at The Cannery (675-5777). 84. Put your feet in action with a peddle boat around the Newport Beach harbor (673-5245). 85. The early morning mist freshens the air ... above the harbor, seagulls squawk ... and oars ply the waters in rythum as the local community college rowing teams practice sculling. -7- 86. Surfs Up ... beach blanket bingo ... remember the good olde days? Join in the festivities at Hoag Hospital's 552 Club's annual beach party at the Newport Dunes in September (760- 5917). 87. Interested in buying a new or used sail or motor yacht? Two of the largest sales of new and used boats are held at the Lido Marina Village in April and September. You can drive them from the showroom floor (I mean from their slips) too. 88. Up, up and away ... if you're a pilot, rent a plane or a heliocopter and fly over the area, enjoy the spectacular views of Newport Beach and its surrounding areas (852-8300, ask for charters). 89. For professional sports, you can enjoy the California Angels baseball (634-2000) or the Los Angeles Rams football (937-6767) teams seasonally in action at Anaheim Stadium (937- 6761). 90. For evening of relaxing musical enjoyment in an outdoor setting, its concert time at the Pacific Amphitheater, April to September (634-1300 for ticket information). 91. Annually, the Crystal Cathedral is the site for two magnificent live productions - The Glory of Easter (two weeks before Easter) and The Glory of Christmas (November - December) For information, 971-4000 or 544-5679. 92. The annual (April) air show at the Marine Corp Air State El Toro features incredible military aerobatic and ground demonstrations, commercial air aerobatics by individuals and teams as well as The Blue Angels Demonstration Team (726-2100). 93. "And they're off' ... for an unusual day of fun, races, buffet, and large screen coverage of the Kentucky Derby Race from Churchill Downs, while supporting a designated charitable organization at the same time, join the Kentucky Derby Day activities annually at the Balboa Bay Club (645-5000). 94. Enjoy a fresh Lobster Cookout at Le Meridien Hotel on Sundays (476-2001) or live jazz at the Trianon Bar Wednesdays and Thursdays. 95. Splish, Splash ... its Wild Rivers, Orange County's only water park, featuring 40 rides and attractions, located in Laguna Hills (768 -WILD). 96. "Mr. Chairman, The President of the United States" echos from the halls of Congress, but you can visit and tour The Richard Nixon Library and Birthplace, and view the many years of Nixon's political career and presidency, located in Yorba Linda (993-3393). In 97. Interested in the ocean and its inhabitants? You will enjoy the Orange County Marine Institute in Dana Point where you will learn about marine science, plus many other activities for adults and children (496-2274). For additional visitor information about the Newport Beach area contact the Newport Beach Conference and Visitors Bureau at 1 -800 -94 -COAST NEWPORT BEACH CONFERENCE AND VISITORS BUREAU 366 San Miguel Drive, Suite 200 Newport Beach, CA. 92660 Telephone: 714-644-1190 FAX: 714-644-1180 MEMBER MESSAGES June 12, 1991 FAM TOURS HOST MEETING PLANNERS Newport Beach has recently been host of two fam tours which brought corporate and association meetings planners from Chicago, New York and Washington, D.C. to see our facilities and resources. The first fam tour was coordinated by Kathy Austgen. The 14 corporate planners arrived the afternoon of April 25; they began their tour the next morning with a viewing of the start of the Newport -Ensenada Race ... what a spectacular event. Thanks to American Airlines who helped with air transportation, plus all the many bureau members who helped sponsor the many activities that made the event successful. In fact, business has been booked as a result of the fam tour by Blessing White (New Jersey) as well as another corporate prospect (600 room nights). The second fam tour was held June 5-7 involving ten association meeting planners; Martha Kleine coordinated this event which included air transportation for the participants by Delta Airlines. Housing was at the Balboa Bay Club and Le Meridien hotels. Bureau members helped sponsor various events to make the fam tour a successful event. Business has been booked already from this fam tour while the delegates where actually on the tour ... famtastic! The bureau wishes to thank all its member sponsors ... your participation contributed significantly to the success of the fam tours and helped communicate a warm feeling of hospitality to those in attendance. We thank you for your time and significant contribution (see enclosed list of sponsors). Other fam tours are planned for September and October involving state corporate and association planners; if you are interested in sponsoring part of the activities and being a part of these important marketing programs, please contact Kathy Austgen or Martha Kleine at 644-1190. Your participation is needed and welcomed. McFADDEN SQUARE ANNOUNCES DEDICATION On June 18, a major celebration is planned to mark the rebirth of the historical beachfront located where Newport Beach began more than 100 years ago. The revitalized area of shops, restaurants and businesses known as McFadden Square at Newport Pier will be the scene from 5-7PM, where the public is invited to celebrate and explore McFadden's new look and facilities. If you have not seen the change, you need to see it including the newly designed and landscaped McFadden Plaza at the foot of Newport Pier. There will a fish barbeque and refreshments available. Plan to attend. Call bureau member Dinah Lewis at Newport Pier Realty at 673-1900 for additional information. "JAPANESE TRAVEL MARKET' SEMINAR ANNOUNCED Save an important date ... Thursday, August 15, 1991, at the Balboa Pavilion, beginning at 8:30AM. This will be a special program for bureau members and their guests on WORKING WITH JAPANESE TRAVEL MARKETS. Insights will be provided into protocol, business expectations, negotiations, and receptive services. This will be an indepth yet practical look at intercultural business relationships, -2 - presented by the Japan -America Society of Southern California. This seminar will focus on expanding relationships with one of the fastestgrowing international travel markets. Watch for the forthcoming registration materials ... or call Heather Larson at the bureau at 644-1190. MEMBERSHIP MEETING PLANNED FOR JULY 9 The next general membership meeting is planned for Tuesday, 9th, be 'nning at 4:30PM at the Bayview Room at Park Newport. Come ... join the fellowship ... and meet YOUR professional tennis team, The Newport Dukes and their coach ... and hear about the plans of the Orange County Sports Association programs for 1991 and 1992 (Pigskin Classic, Freedom Bowl and other major events for UCI and our area). Watch for YOUR invitation or call Kathy Glassmyer at the bureau at 644-1190 if you have any questions. BOARD ELECTS NEW MEMBERS As a result of action taken at the May 23rd Board meeting, Jackie Manion (Newport Travel Concepts), Chair of the Nomination Committee, reports the following directors reelected to three year terms (1994): Bob Black, Catalina Passenger Service; Serge Denis, Le Meridien Hotel; Bill Hamilton, The Cannery Restaurant; Jackie Heather, Former Mayor of Newport Beach; Tom Limberg, Newport Beach Marriott; Jack Webber, Sheraton Newport Beach; and Louise Wright, American Airlines. Congratulations. Based on a revision to the Bureau's bylaws, officers will be elected to two year terms. Elected to an additional one-year term are the following officers: Tom Limberg, Marriott, Chairman; Jim Dale, Villa Nova, Vice Chairman; Jackie Manion, Newport Travel Concepts, Secretary; and Hal Schultz, Coopers -Lybrand, Chief Financial Officer. Congratulations. MARK THESE DATES ON YOUR CALENDAR - PLANNING AHEAD Tuesday, July 9 4:30PM- Thursday, August 15 8:30AM-1:30PM Monday, October 21 8:30AM-1:30PM MESSAGE BOARD Membership Meeting Park Newport Japanese Travel Seminar Balboa Pavilion Packaging Your Travel Products Marriott Suites * Thank you to The Cannery Restaurant and Bill Hamilton for hosting fifteen tour planners on a study tour sponsored by Japan Travel Bureau; they enjoyed a buffet lunch and harbor tour, as well as a motorcoach tour of Newport Beach directed by Bureau President Rich Gartrell. Newport Beach was given 3-1/2 hours on a 6 -day, 3 city tour that included Denver, Scottsdale and Los Angeles ... famtastic! * Go Voyages of Paris, France recently visited Newport Beach to look at beach cabin rental properties for inclusion in future tour packages; plans are to return to Newport Beach in the Fall and schedule packages for the 1992 season. Thank you to those who met with Go Voyages Tours. * Congratulations to the Newport Channel Inn for receiving a two (2) diamond award from the AAA; if you have not seen their newly completed redecoration of the property, call Brion Amendt at 642-3030 for a tour. * Special thanks to the Balboa Pavilion, Tale of the Whale Restaurant and Catalina Passenger Service, Bob Black and Whit Hall for their assistance with the hosting of the 1991 graduating class of Leadership -3 - Tomorrow. If you are interested in participating in Leadership Tomorrow or want more information about programs and/or an application, please call Sherry Loofbourrow at 644-4898. Applications are being accepted at this time; classes begin in the Fall. * Larry Wanke, Quarterback for John Carroll University in Ohio, was the 334th pick in the recent NFL Draft and is this year's "Mr Irrelevant". Join in the celebration the week of June 23rd ... for more information, call Jim deBoom at the event office 548-4942. * 'Newport Seafest" was a highlight of "Summer Special Events" in the TRAVEL TIPS newsletter which is sent to more than 4,000 group leaders who plan tours for their groups to various events and locations. The Bureau wishes to thank Publisher Mana Anderson for the plug. * The Encino Chamber of Commerce also• wishes to thank those Bureau members who donated a portion of the "Get -Away Package" (coordinated through the Bureau) for their Second Annual Silent Auction. * The Board and Staff of the Newport Beach Conference and Visitors Bureau wishes to WELCOME the following new members: The Giggling Marlin (restaurant) 714-675-9093 Pascal (restaurant) 714-752-0107 Pegasus Limousine (transportation) 714-474-0726 T&P Enterprises (beachfront rentals) 800-937-3470 Delta Airlines (transportation) 213-386-5510 Andante Travel (travel Agency) 714-759-1471 American Yacht Charters (charters) 714-673-4453 Value Added Group (motivational speakers) 714-759-3526 Oceanfront Wheel Works (bicycle/skate rentals) 714-723-6510 Gold Coast Special Events (caterers/event planners) 714-251-0288 Catalina Chamber of Commerce 213-510-1520 * The Bureau participated in a hearing before the County Board of Supervisors along with the Fashion Island Merchants Association, Irvine Company, Newport Harbor Area Chamber of Commerce, Corona del Mar Chamber of Commerce, along with others, to testify on behalf of the Park Hyatt development, part of the Newport Coast development, regarding applications for commencement of construction. * Bureau President Rich Gartrell recently conducted a three-hour seminar on "Executive Presentational Skills" for the Western Association of Convention and Visitor Bureaus, and Martha Kleine made a panel presentation for the HSMA on working with convention and visitor bureaus. * The Bureau wishes to thank all those who attended the May 17th seminar at the Hyatt Newporter on "Team Building for Tough Times" with Jeanne Baer of Creative Communications, and the luncheon with speaker Donna Tuttle, Former Under Secretary of Commerce for Tourism and head of the United States Travel and Tourism Administration. SHOULD YOU HAVE ADDITIONAL QUESTIONS OR NEED INFORMATION, PLEASE FEEL FREE TO CONTACT THE BUREAU AT 714-644-1190. THANK YOU to the following MEMBER SPONSORS The Bureau wishes to express its sincere thanks to each of the Member Sponsors who contributed to the success of the April and June familiarization tours ... many fine comments have been received about the warm hospitality of the sponsors and the many outstanding facilities and services ... You are to be congratulated! APRIL FAM TOUR SPONSORS Added Incentives Always Entertaining American Airlines Balboa Bay Club Four Seasons Hotel Geiger Bros/West Hertz Hyatt Newporter John Dominis Le Meridien Hotel Little Inn On The Bay Marriott Hotel and Tennis Club Marriott Suites Meyerhof's Cuisine Newport Dunes Newport Harbor Art Museum Pinnacle Transportation Presentations Riggins Photography Roscoe Cottrell Sheraton Newport Beach Whirl -A -Round Tours JUNE FAM TOUR SPONSORS Added Incentives Balboa Bay Club Cannery Restaurant Creative Destinations Delta Airlines Four Seasons Hotel Fun Zone Boat Company Geiger Bros/West Hyatt Newporter Hotel Jubilations (Creative Events) Le Meridien Hotel Little Inn On The Bay Marriott Hotel and Tennis Club Marriott Suites Meyerhof's Cuisine Newport Dunes Newport Harbor Art Museum Pacific Avalon Marine The Rex Fashion Island Sheraton Newport Beach Southwind Sports Resources Sponsor support of these fam tours exceeded $80,000, including airline tickets by American and Delta, lodging accommodations, receptions and meals, entertainment and transportation. Without this team effort, these fam tours would not have been possible. Again, many thanks to our member sponsors for their fabulous support. For more information on how you can work with the Bureau on future familiarization tours, please contact Kathy Austgen, Martha Kleine or Barbara Stone at 644-1190. We welcome your interest and participation. NEWPORT BEACH CONFERENCE AND VISITORS BUREAU Presents the following seminars/luncheon topic/dates: October 21, 1991 Packaging Your Travel Product A dynamic and practical seminar that will focus on packaging your travel products with airlines, international tour wholesalers, and domestic escorted motorcoach tour operators. What is meant by packaging? How will it affect my business? Is it a profitable venture? What is required of me to be a part of a package? Are there special requirements for international groups? These and many more questions will be addressed by professionals from each industry segments. Panelists will include: Jackie Manion, Newport Travel Concepts (Moderator); Dana Anderson, Disney Attractions; Barbara Sloate, Whirl -A -Round Tours; Gene Koch, Andante Travel; and an Airline Representative. The noon luncheon will feature Lois Anderson, President of Gadabout Tours, Palm Springs and former President of the National Tour Association and the National Tour Foundation. Meeting, Location: Marriott Suites Newport Beach (500 Bayview Circle). Time: 8:30 Coffee, 9:00-12Noon Seminar, 12:15 Luncheon/Speaker-Lois Anderson. Seminar/Luncheon Fee: $35/person. Call Heather or Karen at 714644-1190 for more information. January 22, 1992 Meet the Masters -Meeting Planners Share Their Insights This program will focus on critical sales issues including working with meeting planners, developing effective and efficient sales methods, evaluating techniques and results, and developing long term relationships and results. Candid observations about the hospitality industry to be shared; expectations of meeting planners, a look at the future and issues of accountability will also be discussed. Two masters, Debbie Woodcock and Phil Mogle, will provide you with startling observations and thoughtful recommendations for working effectively with meeting planners for the future. You will be challenged unlike anything you have experienced. This is an all day seminar including lunch at the Newport Beach Marriott Hotel and Tennis Club. For more information, call Karen or Heather at 714-6441190. March 1992 Marketing Plans for Successful Businesses This practical workshop will focus on what a marketing plan is and how one develops such a plan for their small business. Marketing professionals will provide attendees with insights and suggestions to make their business successful. Meeting location and date to be announced. For more information, contact: Newport Beach Conference and Visitors Bureau 366 San Miguel Drive, Suite 200, Newport Beach, California 92660, Telephone: 714-644-1190. Newport Beach Conference & Visitors Bureau/July-August 1990 Bureau Produces Destination Planner N��;o�,gEnc -4t,geht Niwpw La. 1HE (o[OR Fui coasr,,, he Newport Beach Confer- ence & Visitors Bureau has unveiled its new, 24 - page "Destination Planner." "This has been the culmination of nearly nine months of planning for the bureau," states Bureau President Richard Gartrell. "We want- ed to give Newport Beach a com- petitive image in the meetings market with the help of our plan- ner. We made it first-class for a city that is first-class!" The bureau's guide provides meeting and tour planners with an impressive image of Newport Beach and its resources. Detailed information is provided for each of the major hotels, including floor plans for meeting facilities, while smaller hotels, motels and bed & breakfast facilities are given shorter profiles. A forth- coming "Visitor/Services Guide" will provide planners with details about the bureau's membership, but the destination planner also suggests many opportunities for dining and visiting attractions in the area. "We have even included two sample tour teasers that could be utilized by tour planners or as pre- or post -convention tours," adds Gartrell. "We wanted to sug- gest and entice and we think the planner accomplishes this goal." Meeting and tour planners may request a copy of this new desti- nation planner by calling Barbara Stone, Martha Kleine or Kathy Austgen at 1 -800 -94 -COAST.'` EDITORIAL n June, Newport Beach was the site of an environmental festival, the proceeds benefit- ting the American Oceans Campaign. Our community has a resource of which we all need to be sensitive. The waters that grace our harbor and kiss our beaches contain some of the most beautiful creatures alive. Unfortunately, we have not been good stewards and cared for our earth as well as we should have. But there is a tomorrow. The efforts we take today to become sensitive to our environment will begin to provide assurances for our In addition to the destination planner, Bureau President Richard Gartrell unveiled the Bureau's entire marketing program at the June Membership Reception, including initial findings from a consumer research study and the Bureau's new trade show booth. Richard B. Gartrell President/CEO future and the future of our children. Tourism relies on the quality of our environment. The scenic beauty of Yosemite, the giant Redwoods and the coastal shores of Newport Beach are just some of those "wonders" that naturally attract visitors. "Tourism" can easily stand for "Treating OUR envIronment Sensitively and Manageably." With that thought in mind, may we all develop a commitment to better care for that which has been entrusted to us. V Elegant Cars Come To Newport Beach In October ugattis, Duesenbergs, Jaguars, Auburns, Packards, Ferraris, Delayayes, Peirce - Arrows, Cords and other impeccably -restored, legendary motoring machines will be among the more than 130 cars expected for the 8th Annual Concours d'Elegance. Scheduled for Sunday, Oct. 7, 1990, the show will take place at Aldrich Park, the University of Niwpm Bin CAI IFORNIa THE [RORfUI fOASis. The Concours d'Elegance features classic cars such as the one pictured here and a chance for families to enjoy a picnic under the trees, dixieland music and the special parade of race cars. Welcome New Members ALWAYS ENTERTAINING 1476 N. Coast Hwy. Laguna Beach, CA 92651 (714) 497-9180 FAX (714) 494-7902 Scott Mac Gowan From an intimate dinner for two to full service destination management. Coordination of all details: convention services, off property locations, cater- ing, ambience. Careful attention enables you to be the carefree host at theme parties, yacht cruises, corporate receptions, and more. THE ARCHES RESTAURANT 3334 W. Coast Hwy. Newport Beach, CA 92663 (714) 645-7077 Dan Marcheano The Arches is a Coast Highway land- mark, and at 70 years old is still going strong. Provides excellent traditional cuisine served in warm, intimate sur- roundings. Good old-fashioned reper- toire features tableside preparation, a lost art of this era. Open for lunch and dinner. CHRISTOPHER PRODUCTIONS 1027 N. Coast Hwy. #5 Laguna Beach, CA 92651 (714) 494-9947 Christopher White Christopher Productions is a full-ser- vice video production company that specializes in the production of cor- porate videos of all types of applica- tions, including sales and training tapes, television commercials, meet- ings, and more. As affiliates of the country's largest production company, Video Data Services of Rochester, NY, the video services provided are detailed and professional. CREATIVE DESTINATIONS 1512 E. Katella Ave. Anaheim, CA 92805 (714) 634-8251 FAX (714) 634-0573 Sandy Beck Premiere destination management company providing customized itineraries for leisure and motivational programs. Specializing in incentive and corporate travel, meetings, leisure groups and special events. Team of professionals work to create a most successful event. NEWPORT TEMPORARIES 18401 Von Karman Ave., Suite 260 Irvine, CA 92715 (714) 833-3431 FAX (714) 250-8851 Holly Lund Excellent service is always the first priority. Provide thoroughly tested and screened temporary employees selected to match your specific needs and work environment. Their office support temporary employees include secretaries, typists, data entry clerks, accountants, registration personnel and office personnel to fill any type of staffing need. STUFT NOODLE RESTAURANT 215 Riverside Ave. Newport Beach, CA 92663 (714) 646-2333 Robert Douk The locals' favorite award-winning California, Irvine. This nationally recognized classic and vintage car show, open to the public, is a major fundraising effort for Assessment and Treatment Services Center, a juvenile coun- seling program. A rare Cadillac owned by Newport Beach developer Barry Hon will represent the honored marquis this year. A 16 -value Sports Phaeton, the green and sil- ver car was first owned by former world champion boxer Gene Tunney and has been acclaimed by collectors as one of the most pristine originals in existence. The Concours d'Elegance is a day for the whole family to enjoy rare and priceless cars, a picnic l under the trees, a lively dixieland band and a special parade of race cars. Muscle cars will also be exhibited. Tickets can be obtained by calling (714) 756-0993. T. Italian restaurant. Serving the finest classic Italian cuisine in a warm, friendly atmosphere at reasonable prices. Banquet facilities available for private group dining. TREES RESTAURANT 440 Heliotrope Corona del Mar, CA 92625 (714) 673-0910 Russell Armstrong Food, service, fun and friendship. Contemporary American cuisine served in a cozy, casual atmosphere. Although well-known as a locals spot, Trees also services an extensive out- of-town and visitors clientele. Private parties and catering available. DUKE'S PLACE - THE BEST OF EVERYTHING 4200 Scott Dr. Newport Beach, CA 92660 (714) 955 -Duke Duke Bessee A restaurant dedicated to providing only the best in food, service and ambience. Open for lunch and dinner. Specialties include using aromatic mesquite hardwood to grill meats and fish for that perfect texture and juicy outdoor flavor. Banquet facilities avail- able, and catering services also avail- able for breakfast, lunch, or dinner. HOLIDAYS WITH STYLE 485 E. 17th St., #103 Costa Mesa, CA 92627 (714) 642-1775 FAX (714) 642-7793 Alan Gaddis Experts in developing customized continued on page 3 Pacific Motorcoach Provides Transportation For Its Clients acific Motorcoach, a Newport Beach -based com- pany, offers lavishly fur- nished buses for lease designed to transport groups of The buses, more appropriately called coaches, feature two.dif- ferent floorplans designed to accommodate as many as twenty people. One coach has two lounges separated by a galley and a restroom, while the other features one large lounge with a galley and restroom in the rear. Each comes equipped with a cellular phone, VCR, stereo system, televi- sion, refrigerator, icemaker and microwave oven. Ralph and Marie Simpson have overseen every detail of their motorcoaches. "The interiors are similar to a luxury suite in a hotel, except this one rolls down the road and can go anywhere you want," commented Marie. "There are virtually an unlimit- ed number of uses for the coach," states Ralph. "Corporations use it for sales presentations, land devel- 'rhe hururious Interiors of pacific Motorcoach vehicles make traveling a pleasure. opers use it to show property to investors, and there are some defi- nite entertainment benefits." He pointed out that the coach is an ideal way to take a cus- tomer to a football game, to take a group to dinner or to pick up travelers at the airport in style. Pacific Motorcoach is pre- pared to meet the needs of any company that wishes to charter a coach. The vehicle can be equipped with hostesses, a tour guide, even an interpreter. The coaches are leased for an unlimit- ed length of time, with rates for- mulated on an hourly basis and the lessee's itinerary. For further information about Pacific Motorcoach, call (714) 640-5444., Newport Harbor Art Museum Adds To Its Collection Of Art • , m 7A Many fascinating exhibits by a variety of artists are featured at the Newport Harbor Art Museum in Newport Beach. he Newport Harbor Art Museum has recently pur- chased a sculpture by California artist Robert Irwin. The sculpture is a 12 -foot prismatic column formed of acrylic, and is one of the last objects produced by Irwin before he moved on to more environmental -type works. "This exceptional piece is the first Irwin Column to enter into a public collection," comments Lucinda Barnes, the museum's acting chief curator. This sculp- ture complements the Museum's holdings of works by such artists as Larry Bell, James Turrell, Doug Wheeler, Mary Corse and Craig Kauffman. The column by Irwin is near- ly invisible, refracting the light of the area which surrounds it. Irwin describes it as a part of his effort "to deal with the quality of a particular space in terms of its weight, temperature, tactileness, density, feel - all those things we don't normally deal with." To view this sculpture, as well as many other fascinating exhibits by a variety of artists, visit the Newport Harbor Art Museum. Maxine Gaiber and the staff at the museum look forward to sharing the exhibits with visi- tors, locals and group tours. For more information, please call the Newport Harbor Art Museum at (714) 759-1122. T Official Bi -Monthly Publication of Newport Beach Conference & Visitors Bureau 366 San Miguel Drive, Suite 220 Newport Beach, CA 92660 (714) 644-1190 FAX: (714) 644-1180 Publisher: Richard Gartrell Editor: Kathy Giassmyer O O O ' NEWPORT Bia A l I 1 0 R N I A IHI-CO1ORfU[-COASTSM Newport Beach Marriott Hotel And Tennis Club Celebrates 15 Years Of Award -Winning Guest Service t 7:45 a.m. on April 15, 1975, young Marriott Manager Tom Limberg was earnestly con- centrating on the task of pol- ishing the immense brick lobby Marriott Hotel. Assisting the hotel's pre -opening task force, Tom was pitching in to help with last minute touches in preparation for the official opening ceremony. Within a few hours, Mr. J.W. Marriott, Jr. presided over the fes- tive ribbon cutting ceremony amidst thousands of colored bal- loons and music by the Harry James and Les Brown Orchestras, signalling the official grand open- ing of the second Marriott Hotel in Southern California. Now, 15 years later, Tom Limberg serves as the hotel's gen- eral manager. Marriott's presence in Southern California has expanded to 15 hotels and the and Tennis Club through expan- sion and renovation has earned itself an award-winning reputa- tion within the meetings and trav- el industry. The hotel has seen many changes during the past 15 years. Very few of the original furnish- ings can be seen as the hotel has steadily kept pace with the changing trends in decor and guest amenities. Brick -topped floor coverings and earth -toned color schemes have long been Guests enjoy one of the Newport Beach Marriott Hotel and Tennis Club pools and convenient Pool Bar. replaced with soft pastels, marble and brass accents and lush, tropi- cal greenery. All of the original restaurants and lounges have changed their concept, decor and name. Two additional lounges, the Pool Bar and View Lounge, have been added. An extensive expansion in 1986 brought the addition of the 16 -story North Tower to include 223 new guest rooms, eight small meeting rooms, a second ball- room and separate entrance. Located on the third floor of the hotel's North Tower, the Conference Center is comprised of eight meeting rooms, each accommodating up to 40 people. Three of the rooms adjoin a patio for open-air breaks and five rooms have either country club or ocean views. The Health Club features two swimming pools, the latest in Universal exercise equip- ment, stationary bicycles, saunas, hydrotherapy pools and the services of a profes- sional masseuse. Eight lighted tennis courts on the bluff above the ocean delight players at the Tennis Club, which also offers a complete pro shop, clubhouse and full staff of teach- ing professionals. For more information on the Newport Beach Marriott Hotel and Tennis Club, please call (714) 640-4000.+x` Chart House Remains A Favorite For Newport Beach Residents And Visitors wenty seven years ago, the Newport Beach Chart House opened its doors and has been pleasing its patrons ever since with the finest fresh seafood and steaks and its infamous salad bar. Its original location in Newport Beach made it the sec- ond restaurant in the now size- able Chart House chain, with the first restaurant built in Aspen, CO. The Chart House's new location has been gracing this harbor for the past three years and has captured the charm and feel of the original. If you're in the mood for a light snack, sample some appe- tizers in the Chart House lounge while enjoying your favorite libation and the panoramic har- bor views. On the dinner menu The Newport Beach Chart House restaurant you'll find a generous array of entrees including fresh seafood, hand -trimmed steaks, rack of lamb, scampi, cioppino, and the traditional salad bar. After din- ner, make sure to try the delight- fully rich mud pie along with a specialty coffee drink. The Newport Beach Chart House is open daffy for dinner and will gladly accept reserva- tions. Also, when planning your next group function, the Chart House is ready to handle your every need. For more information or reser- vations, please contact The Chart House at (714) 548-5889. T Welcome New Members (cont) travel itineraries for individuals and small groups coming to California. ackages range from 2-14 days with aver 30 California destinations to choose from. Pre- and post -conven- tions are their specialty. JBILATIONS! 740 Campus Dr. (714) 474-5332 FAX (714) 474-5514 .arol Manley .pecial event and meeting planners. Services include providing entertain- ment, coordinating parties, meetings, conventions, festivals, weddings, rand openings, and more. LIGHTHOUSE COVE MORTGAGE 115 E. Bay Ave. Balboa Island, CA 92661 (714) 675-5288 FAX (714) 673-7025 Pam Shier Providing excellent service in real estate loans. 17821 Skypark Circle, #A Irvine, CA 92714 (714) 261-6178 FAX (714) 833-2833 Ann Crane Caterers to the corporate and profes- sional community since 1970. From small luncheons to corporate picnics, intimate cocktail receptions to elegant gala grand openings, with food and service to match. A full-service caterer offering all planning for on -promise and off-site events. IT New Board Members/Officers Selected he Bureau wishes to welcome the following new board members: Bob Page, publish- er, Daily Pilot; Hal Schultz, managing partner, Coopers - Lybrand; Bob Little, president, Irvine Retail Properties; Margo Repta, general manager, Newport Marriott Suites; Tom Gurtner, gen- eral manager, Four Seasons Hotel. Also re-elected to the Board were Barbara Sloate, president, Whirl -A - Round Tours; Richard Luehrs, president, Newport Harbor Area Chamber of Commerce; and Bill Hamilton, owner, The Cannery Restaurant. New officers elected for the fiscal year 1990/91 are Chairman Tom Limberg, general manager, Newport Beach Marriott; Vice Chairman Jim Dale, owner, Villa Nova Restaurant; Secretary Jackie Manion, president, Newport Travel Concepts; and Chief Financial Officer Hal Schultz, man- aging partner, Coopers -Lybrand. Continuing board members include: Jim Roberts, Balboa Beach Company; Jackie Heather, former mayor, City of Newport Beach; Mary Lusso, Le Meridien Hotel; Mike Stanko, Balboa Bay Club; Herrick Hanson, Little Inn on the Bay; Pat Engfer, Hyatt Newporter; and Bob Black, Catalina Passenger Services. ,.T Your 1989-90 board of directors for the Newport Beach Conference & Visitors Bureau at ,vork (left to right)- Chairman Jeff Morse; Karen Pearse, director of finance/administration for the Bureau; Jackie Manion, Newport Travel Concepts; Vice Chairman Jim Hale, Villa Nova; Jim Roberts, Balboa Beach Company; Jackie Heather, former mayor, City of Newport Beach; Bill Hamilton, The cannery; Mike stanko, Balboa Bay chile, Mary Lasso, Le Meridien Hotel; Herrick Hanson, Little Inn on the Bay; and Richard Lenlrs, Newport Harbor Area lramber of Commerce. X,ft Tvf1v fT ("IlLaq, V V V V V V ", N.B. f I"^ T%-0 � ne of the many events during "Irrelevant Week," the "SuperStar Competition," fea- tured a live remote by KOCM- FM, courtesy of the Newport Beach Conference & Visitors Bureau. Irrelevant Week is a cele- bration of the last NFL draft choice. This year Demitrius Davis, select- ed by the Los Angeles Raiders, was honored. Live remote spots were provided by Tom Limberg, Neu[porr Beach Marriott Hotel; Bill Hamilton, The Cannery Restaurant; Lani Straman for the Concours d'Elegance, Laura Winger, Fashion Island; and Phil Glasgow, Newport Seafest. Bureau President Richard Gartrell was one of three bureau executives in the country desig- nated a "Certified Travel Marketing Executive" by the Association of Travel Marketing Executives (the others were from New York City and Las Vegas). He was also the featured speaker at the July Orange County Chapter meeting of Meeting Planners International held at the Balboa Bay Club. Jeff Morse, who for the past year has served as Chairman of the Board of Directors for the Bureau, has formed his own man- agement company and is current- ly managing the Anaheim Sheraton. For all his efforts and guidance, the Bureau wishes to thank him for his leadership. Another regrettable loss on the Board of Directors was the resig- nation of Louise Wright, American Airlines. For her sup- port, guidance and generous con- tributions, the Bureau is deeply grateful. Is necessity the mother of invention? Bill Hamilton, owner of the Cannery Restaurant, thinks so. Because of the floating trash spoiling the beauty of the Newport Harbor at his dockside establishment, he designed and built a mechanized cleaning ves- sel called the "water rake," which now has an adaptor to clean up oil spills (and is looking to start a new company to market the invention worldwide). Congratulations, Bill! New board member Bob Page, publisher of the Daily Pilot, was recently the focus of an article in the July 1990 issue of Orange Coast Magazine. Bill Hamilton's "water rake." Added Incentives helped sup- port the Balboa Bay Club and its hosting of the Orange County Chapter of Meeting Planners International for its July 1990 meeting. Sheraton Newport Beach wel- come Jack Weber as its new general manager, while Kathleen Trepp is welcomed as general manager at Little Inn on the Bay.+ ` Bureau Relocates Offices As a result of adding sales staff and to meet the needs of increased business, the Newport Beach Conference & Visitors Bureau has relocated to a larger office facility. The new address is: 366 San Miguel Drive, Suite 200 Newport Beach, California 92660 USA Telephone: 714-644-1190 FAY- 714-6441180 Please note these changes in your address book/rolodex. Our 800 number remains the same (for California/US): 1 -800 -94 -COAST NfwPow Bia & VI0 366 San Miguel Drive, Suite 220 Newport Beach, CA 92660 Thanks are expressed on behalf of the Bureau to employees of the Balboa Bay Club, host of the June Membership Reception. Pictured above are Victoria Purece, Pat Arles, Jan Holden and Linda Essig, whose support and assistance are gratefully appreciated. Newport Beach served as home to the Newport Beach Dukes, one of nine teams in Team Tennis. Bureau President Richard Gartrell (left) visits with (left to right) Billie Jean King, chief executive officer of Team Tennis; and Amy Frazier and Roger Smith, both of the Dukes. Other Dukes members not pictured include Marty Davis, Sophie Amiach and UCI Coach Greg Patton. Enjoying the recent Membership Reception and the unveiling of the Bureau's marketing program were Pat Engfer, general manager, Hyatt Newpo—,, Tom Limberg, general manager of the Newport Beach Marriott and incoming board chairman; and Greg Smith, director of marketing for the Newport Beach Marriott Hotel. New membership plaques were also unveiled at the recent Membership Reception. Shown above is Board Secretary Barbara Sloate presenting a membership plaque to Don Engfer, vice president, Irvine Hotel Properties Division. Attending the Membership Reception were Liz Polo (left), Shore Temporary Services and board members of the Sister City Program: Honorable Ruthelyn Plummer, mayor of Newport Beach; and Carolyn Davis, assistant to the mayor. BULK RATE U.S. POSTAGE PAID Newport Beach, CA Permit No. 585 Pictured above are Kathy Austgen (right) and Martha Kleine (far right) with a prospect during a recent Meeting Planners international -Orange County Chapter Trade Show. The theme was the 50's "Meetings with a Twist," and with thanks to Ruby's Diner, the bureau maintained the flavor of the theme. Hal Schultz (center), managing partner for Coopers -Lybrand and the Bureau's new chief financial officer visits with members of InterCommunicationsinc, the Bureau's advertising and marketing partner (left to right): Stephanie Greene, account executive; Stacey Doss, public relations account executive; and Joleen Schafer, account coordinator.