HomeMy WebLinkAboutC-5786 - Service Agreement, RenewalW
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Q MindMixer
City of Newport Beach Renewal
CONTACT INFORMATION
Primary Contact:
Address:
Phone:
Email:
Billing Email:
Mary Locey
3300 Newport Boulevard
949.644.3031
mlocey@newportbeachca.gov
mlocey@newportbeachca.gov
January 21, 2015
This agreement is entered into by and between Socialmentum, LLC ("Mindmixer") and the
organization identified above ("Client") and is effective on the date of last signature ("effective date")
This agreement identifies and defines the terms and conditions by which Mindmixer will provide the
platform and services described below.
1. PLATFORM —WEB APPLICATION
a. A web application that includes online engagement functionality. This functionality
includes, but is not limited to, the ability to ask questions, enable user -generated
content, access a content management system and access a reporting dashboard.
b. Client is responsible for creating and managing site content and interactions with
users. MindMixer may reject content assets at sole discretion if content contains
obscene material, offensive language, or defamatory remarks about an individual or
entity. MincliMixer may directly contact users in the event of site security and site
Updates.
c. Client is solely responsible for the time and cost associated with content creation and
management (i.e., videos, photos, map production, etc.).
d. Client acknowledges this agreement can provide opportunity for additional
departments, entities, agencies or other meaningful groups within the organization to
utilize the web application as part of the term, condition and pricing of this agreement.
e. MindMixer will define naming convention for URL, host Site for operation through the
term and work with Client to identify Project Name.
2. SERVICE & SUPPORT
a. Training and support is provided via the web application, email and phone. Training
and support resources include, but are not limited to:
i. Online engagement best practices;
ii. Community case studies; and
iii. Twenty-four hour online help desk resources.
G. MindMixor
3. FEES & TERMS (Select Yearly Option)
5 YEAR
4 YEAR
3 YEAR
2 YEAR i YEAR
❑
❑
❑
❑
$17,875
$15,400
$14,875
$11,000 $7,200
$3,575
$3,850
$4,950
$5,500 $7,200
a. Renewal term begins on March 29"', 2015 and ends at the expiration of the selected
term length.
b. Billing:
i. Begins on March 29t", 2015.
ii. Total Fee invoiced March 29"', 2015.
iii. Fees due to MindMixer will be payable within 30 days of receipt of the
applicable invoice.
iv. Payments of Fees to be rnade in US Dollars via check to MindMixer at 1735
Baltimore Ave., Kansas City, MO 64108. Credit card and ACH payments are
accepted upon request.
This offer (pricing, terms, details) is valid until February 28'', 2015. If not signed prior to
this date, then this offer expires and a new agreement will be required.
ACCEPTED AND AGREED TO BY:
C%k.J. Oli N.G? ??QVAtIKAVCLIENT"
By:
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Date: -Z-I LO W,
City Aftomdy aV\I?'V
SOCIALMENTUM, LLC., "MINDMIXER"
By:
Its: Si
Date:
ATTEST;
Lela I. r wn, Ity lark �■
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Dater
RORPI�®
Ob MindMixor
3. FEES & TERMS (Select Yearly Option)
5 YEAR
4 YEAR
3 YEAR
2EAR 1 YEAR
❑
El
❑
$17,875
$15,400
$14,875
$11,000 $7,200
$3,575
$3,850
$4,950
$5,500 $7,200
a. Renewal term begins on March 29`", 2015 and ends at the expiration of the selected
term length.
b. Billing:
i. Begins on March 29"', 2015.
ii. Total Fee invoiced March 29"', 201.5.
id, Fees due to MindMixer will be payable within 30 days of receipt of the
applicable invoice.
iv. Payments of Fees to be made in US Dollars via check to Mind Mixer at 1735
Baltimore Ave., Kansas City, MO 64108. Credit card and ACH payments are
accepted upon request.
This offer (pricing, terms, details) is valid until February 28r", 2015. If not signed prior to
this date, then this offer expires and a new agreement will be required.
ACCEPTED AND AGREED
QTOOBBY:
C_ �k�QAm?R! Od1CLIENT"
By:
Its: C �y /1�0�KOtgiC Y
Date:
i,1ty A ft, v PV. �jv
SOCIALMENTUM, LLC., "MIND XER"
By:
Date: t 5
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4
mindmixer
AGREEMENT FOR SERVICES
with the City of Newport Beach
MARCH 27, 2014
Simple.
We are easy to do business with — everything from a two-page agreement to our extremely low fees;
our aim is to make everything about connecting with your community as easy as possible.
Intuitive.
The longer you want to be a customer with us the more cost-effective we become. Got a way
to make this easier in your community? Let us know — we're into removing barriers and doing things
that make sense.
Amazing.
This contract allows for multiple departments in your organization to use Mind Mixer. That's unlimited
access and use for all under the total price shared here. And yes, we're for real. O
mindmixer.com 1 1111 N. 13th Street, Omaha, NE 68102
mindmixew
MINDMIXER AGREEMENT, MARCH 27, 2014
1. USER INFORMATION
Company Name:
Contact Person:
Address:
Phone:
Email:
City of Newport Beach, CA
Mary Locey
3300 Newport Boulevard
949-644-3031
mlocev@ newportbeachca.gov
This offer (pricing, terms, details) is valid until April 30, 2014. If not signed prior to this date,
then this offer expires and a new agreement will be required.
2. PLATFORM — MINDMIXER WEB APPLICATION
MindMixer Web Application
a. The Site shall include all aspects of the MindMixer Engagement Platform, including
idea submission, idea evolvement, user voting, interactive budgeting, and expert /
client feedback (two-way engagement). MindMixer will provide Client access to the
MindMixer Management Dashboard and the MindMixer Reporting Dashboard.
b. User is responsible for selecting and uploading Site topics and any asset associated
with each topic (i.e. photos, maps, videos, etc.). MindMixer may reject topics and
topic assets at sole discretion if topics contain obscene material, offensive language,
or defamatory remarks about an individual or entity.
c. User is solely responsible for the time and cost associated with topic asset production
related to the Site (i.e., video introductions of topics, topic photos, map production,
etc.).
d. User acknowledges this agreement can, at discretion of MindMixer, provide
opportunity for additional departments, entities, agencies or other meaningful groups
within the organization to utilize the platform as part of the term, condition and pricing
of this agreement.
e. MindMixer will define naming convention for URL, host Site for operation through the
term and work with Client to identify Project Name.
f. Site will remain "live" as a read-only site for up to 90 days after termination/expiration
of this Agreement.
3. SERVICE & SUPPORT
Onboarding
a. Training and support is provided by MindMixer via phone and webinars.
I. MindMixer will provide dedicated service resources to guide client through
onboarding, including best practices and recommendations.
ii. Client will provide an electronic contact list of the organization's employees
able to take advantage of resources described in 2.d. above.
iii. Site includes links to library of best practices and site optimization videos.
mindmixer.com 1 1111 N. 13th Street, Omaha, NE 68102
f • 8
min mixer
Ongoing Service
a. MindMixer will provide ongoing client support and guidance through webinars,
telephone calls, newsletters, and other outreach efforts.
Technical Support
a. MindMixer will provide general client support (password reset, site navigation issues,
site utilization questions, etc.)
4. FEES & TERMS (Select Yearly Option)
'Eased on 1 Year Fee
5 YEAR 4 YEAR
❑ ❑
$17,875 $15,400
i
i
$3,575 $3,850
(48% discount) (444. discount)
$16,500 $12,100
3 YEAR
2 YEAR
1 YEAR
❑
❑
i
$14,850
$11,000
$6,875
$4,950
$5,500
$6,875
(.261< discount) ?
(20'6 discount)
$5,775
$2,750
a. Total fee due upon receipt of invoice.
b. Contract is effective at date of signature.
c. All payments of the Fees must be made to MindMixer at 1111 N. 13th Street, Suite
101, Omaha, NE 68102.
d. Except as otherwise provided herein or in an additional SOW, all Fees due to
MindMixer will be payable within 30 days of receipt of the applicable invoice.
e. At conclusion of this agreement, this contract will automatically renew on an annual
basis. Pricing will be based on the average annual contract amount of the original
agreement, subject to an increase of no more than 5%. This renewal will go into effect
unless written notice is received 30 days prior to anniversary date.
n
`* ACCEPTED AND AGREED TO BY:
C-; �" �Gt�TFi't7✓I"CLIENT"
By:
Its: llr nn
Date: 3.1. zb
SOCIALMENTUM, LLC., "MINDMIXER"
By:
Its:
Date:
X1111 N. 13th Street, Omaha, NE 681P2
APPROVED AS TO FORM:
Aaron C. Harp, City Attorney
,.,. 1 W7 n aj . i.
t� t
d4��i er
Ongoing Service
a. MindMixer will provide ongoing client support and guidance through webinars,
telephone calls, newsletters, and other outreach efforts.
Technical Support
a. MindMixer will provide general client support (password reset, site navigation issues,
site utilization questions, etc.)
4. FEES & TERMS (Select Yearly Option)
5 YEAR 4 YEAR 3 YEAR 2 YEAR 1 YEARS
❑ ❑ ❑ ❑
$3,575 $3,850 $4,950 $5,500 $6,875
516, 500 512.100 55,775 52, 750
a. Total fee due upon receipt of invoice.
b. Contract is effective at date of signature.
c. All payments of the Fees must be made to MindMixer at 1111 N. 13th Street, Suite
101, Omaha, NE 68102.
d. Except as otherwise provided herein or in an additional SOW, all Fees due to
MindMixer will be payable within 30 days of receipt of the applicable invoice.
e. At conclusion of this agreement, this contract will automatically renew on an annual
basis. Pricing will be based on the average annual contract amount of the original
agreement, subject to an increase of no more than 5%. This renewal will go into effect
unless written notice is received 30 days prior to anniversary date.
ACCEPTED AND AGREED TO BY:
�d�r j�uur�t7�t'�-CLIENT"
By: �--L %�.��✓�
Its:��►-ate./
Date: 2t�..1_ _._ .._....._ ..._.. ..........._.
SOCIALMENTU , LLC., iNDMIXER"
By.
Date:....z$.
r"3jt# t31)JtOY ;l ::` 1111 N' 13th ,;trent, m�ih�i, NE 68142
APPROVED AS TO FORM:`