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HomeMy WebLinkAboutAgenda June 2018CITY OF NEWPORT BEACH BOARD OF LIBRARY TRUSTEES AGENDA Newport Beach Public Library 1000 Avocado Avenue, Newport Beach, CA 92660 Monday, June 18, 2018 - 5:00 PM Board of Library Trustees Members: Jill Johnson-Tucker, Chair Janet Ray, Vice Chair Paul Watkins, Secretary Jerry King, Board Member Douglas Coulter, Board Member Staff Members: Tim Hetherton, Library Services Director Elaine McMillion, Administrative Support Specialist The Board of Library Trustees meeting is subject to the Ralph M. Brown Act. Among other things, the Brown Act requires that the Board of Library Trustees agenda be posted at least seventy-two (72) hours in advance of each regular meeting and that the public be allowed to comment on agenda items before the Board and items not on the agenda but are within the subject matter jurisdiction of the Board of Library Trustees. The Chair may limit public comments to a reasonable amount of time, generally three (3) minutes per person. The City of Newport Beach’s goal is to comply with the Americans with Disabilities Act (ADA) in all respects. If, as an attendee or a participant at this meeting, you will need special assistance beyond what is normally provided, we will attempt to accommodate you in every reasonable manner. Please contact Tim Hetherton, Library Services Director, at least forty-eight (48) hours prior to the meeting to inform us of your particular needs and to determine if accommodation is feasible at (949) 717-3801 or thetherton@newportbeachca.gov. NOTICE REGARDING PRESENTATIONS REQUIRING USE OF CITY EQUIPMENT Any presentation requiring the use of the City of Newport Beach’s equipment must be submitted to the Library Services Department 24 hours prior to the scheduled meeting. I.CALL MEETING TO ORDER II.ROLL CALL III.NOTICE TO THE PUBLIC The City provides a yellow sign-in card to assist in the preparation of the minutes. The completion of the card is not required in order to address the Board of Library Trustees. If the optional sign-in card has been completed, it should be given to the Administrative Support Specialist. The Board of Library Trustees of Newport Beach welcomes and encourages community participation. Public comments are generally limited to three (3) minutes per person to allow everyone to speak. Written comments are encouraged as well. The Board of Library Trustees has the discretion to extend or shorten the time limit on agenda or non-agenda items. As a courtesy, please turn cell phones off or set them in the silent mode. IV.PUBLIC COMMENTS Public comments are invited on agenda items. Speakers must limit comments to three (3) minutes. Before speaking, we invite, but do not require, you to state your name for the record. The Board of Library Trustees has the discretion to extend or shorten the speakers’ time limit on agenda items, provided the time limit adjustment is applied equally to all speakers. As a courtesy, please turn cell phones off or set them in the silent mode. June 18, 2018 Page 2 Board of Library Trustees Meeting V.CONSENT CALENDAR All matters listed under CONSENT CALENDAR are considered to be routine and will all be enacted by one motion in the form listed below. The Board of Library Trustees has received detailed staff reports on each of the items recommending an action. There will be no separate discussion of these items prior to the time the Board of Library Trustees votes on the motion unless members of the Board of Library Trustees request specific items to be discussed and/or removed from the Consent Calendar for separate action. Members of the public who wish to discuss a Consent Calendar item should come forward to the lectern upon invitation by the Chair. A.Consent Calendar Items Minutes of the May 21, 2018 Board of Library Trustees Meeting1. MINUTES MAY Customer Comments2. Monthly review of evaluations of library services through suggestions and requests received from customers. CUSTOMER COMMENTS Library Activities3. Monthly update of library events, services and statistics. LIBRARY ACTIVITIES Expenditure Status Report4. Monthly expenditure status of the library's operating expenses; services, salaries and benefits by department.. EXPENDITURE STATUS REPORT Board of Library Trustees Monitoring List5. List of agenda items and dates for monthly review of projects by the Board of Library Trustees. BLT MONITORING LIST VI.CURRENT BUSINESS A.Items for Review June 18, 2018 Page 3 Board of Library Trustees Meeting Corona del Mar Branch Project Update6. Public Works Deputy Director Mark Vukojevic will update the Board on the Corona del Mar Branch Library replacement project. VI A 6 - CDM REPORT VI A 6 - CDM REPORT ATTACHMENT Marketing Update and Social Networking Update7. Marketing Specialist Katherine Mielke will provide the annual briefing on Library marketing and social media activities. Financial Comparison of Beginning Budget to End of Year Amended Budget8. Support Services Coordinator Melissa Kelly will report on Budget Amendments for FY 2017/2018. VI A 8 BUDGET REPORT VI A 8 AMENDED SPREADSHEET Adult and Reference Services Update9. Library Services Manager Natalie Basmaciyan will provide an update on Adult library services. VI A 9 - ADULT and REF SERV UPDATE Board of Library Trustees Policy Review10. Staff recommends that the Board of Library Trustees review each Library policy every two yeasr from the date of adoption or last review/amendment. VI A 10 POLICY REVIEW Newport Beach Public Library Collection Development Policy11. Staff requests that the Board review, make suggested revisions, and approve the Newport Beach Public Collection Development policy. VI A 11 COL DEV REPT VI A 11 A CURRENT VI A 11 B REDLINED VI A 11 C REVISED June 18, 2018 Page 4 Board of Library Trustees Meeting Friends of the Library Wish List12. Staff requests that the Board of Library Trustees review and approve the wish list. VI A 12 FOL REPORT VI A 12 FOL WISH LIST Library Foundation Wish List13. Staff requests that the Board of Library Trustees review and approve the wish list. VI A 13 FOUND REPORT VI A 13 FOUND WISH LIST Lecture Hall Update14. Chair Johnson-Tucker will provide an update on activities related to efforts to integrate a lecture hall on the Central Library site. Library Services15. Report of Library issues regarding services, customers and staff. B.Monthly Reports Friends of the Library Liaison Report16. Trustee update of the most recently attended Friends of the Library Board meeting. Library Foundation Liaison Report17. Trustee update of the most recently attended Library Foundation Board meeting. Witte Lectures Committee Liaison Report18. Trustee update of the most recently attended Witte Lectures Committee's meeting. VII.PUBLIC COMMENTS ON NON-AGENDA ITEMS Public comments are invited on non-agenda items generally considered to be within the subject matter jurisdiction of the Board of Library Trustees. Speakers must limit comments to three (3) minutes. Before speaking, we invite, but do not require, you to state your name for the record. The Board of Library Trustees has the discretion to extend or shorten the speakers’ time limit on agenda or non-agenda items, provided the time limit adjustment is applied equally to all speakers. As a courtesy, please turn cell phones off or set them in the silent mode. VIII.BOARD/COMMITTEE/COMMISSION ANNOUNCEMENTS OR MATTERS WHICH MEMBERS WOULD LIKE PLACED ON A FUTURE AGENDA FOR DISCUSSION, ACTION OR REPORT (NON-DISCUSSION ITEM) June 18, 2018 Page 5 Board of Library Trustees Meeting IX.ADJOURNMENT DRAFT CITY OF NEWPORT BEACH Board of Library Trustees Newport Beach Public Library 1000 Avocado Avenue, Newport Beach 92660 Meeting Minutes May 21, 2018 - 4:30 p.m. I.CALL MEETING TO ORDER – Chair Johnson-Tucker called the meeting to order at 4:30 p.m. II.ROLL CALL - Roll call by Administrative Support Specialist Elaine McMillion Trustees Present: Chair Jill Johnson-Tucker, Vice Chair Janet Ray, Secretary Paul Watkins, Board Member Jerry King (arrived at 5:08 p.m.), Board Member Douglas Coulter Trustees Absent: None Staff Present: Library Services Director Tim Hetherton Administrative Support Specialist Elaine McMillion Assistant City Manager Carol Jacobs Library Services Manager Natalie Basmaciyan Circulation & Technical Processing Coordinator Melissa Hartson Support Services Coordinator Melissa Kelly Branch & Youth Services Coordinator Debbie Walker Senior Civil Engineer Peter Tauscher Associate Civil Engineer Kathryne Cho III.NOTICE TO THE PUBLIC IV.PUBLIC COMMENTS None V.CONSENT CALENDAR A.Consent Calendar Items 1.Minutes of the April 16, 2018 Board of Library Trustees Meeting Chair Johnson-Tucker corrected "Johnston" in the fourth paragraph of page 3 to "Johnson." 4 Board of Library Trustees Meeting Minutes May 21, 2018 Page 2 2.Customer Comments Monthly review of evaluations of library services through suggestions andrequests received from customers. Chair Johnson-Tucker and Vice Chair Ray indicated all customer comments are positive and wonderful. Board Member Watkins appreciated staff's thorough response to Greg Johnson's inquiry regarding the Sound Lab. 3.Library ActivitiesMonthly update of library events, services and statistics. 4.Expenditure Status ReportMonthly expenditure status of the library's operating expenses, services, salaries and benefits by department. 5.Board of Library Trustees Monitoring List List of agenda items and dates for monthly review of projects by the Boardof Library Trustees. Motion made by Board Member Watkins, seconded by Board Member Coulter, and carried (4-0-0-1) to approve the Consent Calendar with the amendment to the Minutes of April 16, 2018. AYES: Johnson-Tucker, Ray, Watkins, Coulter NOES: ABSTENTIONS: ABSENCES: King VI.CURRENT BUSINESS A.Items for Review 6.Corona del Mar Branch Project Update Library Services Director Tim Hetherton and Peter Tauscher of Public Works will update the Board on the Corona del Mar Branch Libraryreplacement project. Senior Civil Engineer Peter Tauscher reported the contractor has removed soil from underground utilities, compacted soil for the base, and begun digging for utilities. Work is approximately two weeks ahead of schedule. He agreed to provide a full set of plans to staff. In response to questions, Senior Civil Engineer Tauscher advised that noise should not be a concern for the Branch because dorm rooms and other quiet spaces for fire personnel are located above the Branch. In addition, materials between the two floors will dampen sound. Flooring in the fire station varies from athletic flooring to carpeting to tile. The weight room is located on the second floor but not over the Library. He could compare plans for the Corona del Mar Branch with plans for other Library Branches to ensure noise 5 Board of Library Trustees Meeting Minutes May 21, 2018 Page 3 would be eliminated as much as possible. He agreed to relay concerns about noise to the architect during their meeting on Thursday and to provide a floor-over-floor schematic showing floor coverings for each room. The architect works with subcontractors who mitigate noise problems frequently. The City has worked with an acoustical engineer on other projects. Library Services Director Hetherton reported patrons of the Corona del Mar Branch have followed programs to the Community Youth Center and to Central Library. Materials can be returned to the drop box or OASIS Senior Center. 7.Carpet Replacement Project for Central and Mariners Branch LibraryStaff requests that the Board review and approve a plan for the re-carpeting of the Central Library and Mariners Branch Library. Staff recommends completing the carpet installation for Central Library in phases duringnormal working business hours. Staff recommends closing the Mariners Library for the duration of the installation project. Associate Civil Engineer Kathryne Cho provided a proposed work schedule for Mariners Branch and carpet samples. Closure is tentatively scheduled to begin on July 14. Staff worked with contractors to find a way for work to occur at night; however, none could be found. An abrasive carpeting will be installed at the entrance area to reduce wear and soiling. In reply to questions from the Board and from the public, staff reported the Summer Reading Program will be offered at Mariners Branch on Mondays. Books can be brought into the Branch for the program while the Branch is closed. Librarians will be present during the closure to check out books placed on hold and books they can access. Tandus Centiva will produce the carpet, Interfinish will install the carpet, and Steel Installers West will move furniture. In an effort to accelerate the project, Steel Installers West will be onsite daily. Contractors will work eight-hour days on consecutive days for two weeks. Staff at Mariners Branch will work at Central or Balboa during the closure. Staff will take patrons' requests for books and have them ready for pickup at Mariners Branch. Motion made by Board Member Watkins, seconded by Vice Chair Ray, and carried (5-0-0-0) to approve the proposed schedules for re-carpeting Central Library and Mariners Branch Library. AYES: Johnson-Tucker, Ray, Watkins, King, Coulter NOES: ABSTENTIONS: ABSENCES: 8.Media Lab Update Library Services Manager Natalie Basmaciyan will report on Media and Sound Lab usage, resources, and management. Library Services Manager Natalie Basmaciyan reported the Media Lab and Sound Lab have different equipment, but the name Media Lab encompasses the Sound Lab. Patrons use the Sound Lab all day every day. Few public programs have been held in the Media Lab in 2018; she is planning to retool and rebrand programs for 2019. Library Services 6 Board of Library Trustees Meeting Minutes May 21, 2018 Page 4 Manager Basmaciyan continues to search for a certified genealogist to resume classes. The newest program is Digital Tuesday, during which staff assists patrons with technology. In answer to questions, Library Services Manager Basmaciyan advised that she has not learned of any staff interest in becoming a certified genealogist. 9.Lecture Hall Update Chair Johnson-Tucker will provide an update on activities related to effortsto integrate a lecture hall on the Central Library site. Assistant City Manager Carol Jacobs reported all parties have agreed to the terms of the contract for design of a lecture hall. The architect will prepare three conceptual designs and evaluate the location. Once the Board chooses one design, it will be presented to the Council for input. Board Member Watkins was impressed with Chair Johnson-Tucker's presentation to the Council. Chair Johnson-Tucker advised that the next step is a meeting with the architect to discuss a plan, schedule, and expectations. 10.Policy ReviewStaff will propose a plan for the Board of Library Trustees to regularlyreview and revise Library policies. Library Services Director Hetherton concurred with both Chair Johnson-Tucker's and Board Member Watkins' suggestions to review Library policies regularly. A regular review will educate Board Members and the public about policies and allow the Board to determine effectiveness and need of existing policies. The Board can determine the frequency of reviews. Staff can add review of policies to the Board's Monitoring List with the dates of the last and next review. In addition, the dates of the last review and last amendment should be noted on each policy document. Chair Johnson-Tucker suggested a review occur more frequently than every three or four years. The list of policies and their last review dates is not accurate. Board Member Watkins remarked that other libraries require policies be reviewed every five years or as circumstances justify. The final page of policies could state "as of [date], the foregoing policy was reevaluated." Chair Johnson-Tucker suggested a review period of two years, so that one policy is reviewed every couple of months. Staff can continue to present policies to the Board when updates are needed. Board Member Watkins requested staff return in June with language for a two-year review period, language for a notation on policy documents including the last date of reevaluation or amendment, and, a list of policies that need review in the next few months. Ronnie Watkins suggested the policy notation state the date last reviewed and the date last amended. 7 Board of Library Trustees Meeting Minutes May 21, 2018 Page 5 11.Library ServicesReport of Library issues regarding services, customers, and staff. Library Services Director Hetherton corrected the date of the Dorothy Larson reception to July 9. A patron had complained about the exuberance of children leaving Story Time. These complaints are difficult to address with parents and the complaining party, but staff uses their best judgment and errs on the side of customer service. Board Member Coulter felt staff handles noisy children well, and no other action is needed. Ronnie Watkins remarked that staff does an excellent job of keeping children focused and active during programs. B.Monthly Reports 12.Friends of the Library Liaison ReportTrustee update of the most recently attended Friends of the Library Board meeting. Board Member Coulter reported a gentleman donated six boxes of vinyl records, which are on sale for $1 each or $2 for a bonus set. Year-to-date income increased 8.6 percent, and membership increased to 883. Income through April totals $880. Amazon sales netted $2,128 for the Friends. The Friends' annual meeting is scheduled for June 12, where author Lisa Wingate will speak. In May, the Friends will honor teachers, moms, and military personnel with books. Every barbecue book is priced at $1 during May and will be buy-one-get-one-free on June 9. The Friends will not meet in June. 13.Library Foundation Liaison Report Trustee update of the most recently attended Library Foundation Board meeting. Chair Johnson-Tucker advised that Tracy Keys is no longer with the Foundation. Library Services Manager Natalie Basmaciyan indicated she presented the Library's Wish List to the Foundation and heard a discussion of employee vacation time. 14.Witte Lectures Committee Liaison Report Trustee update of the most recently attended Witte Lectures Committee'smonthly meeting. Vice Chair Ray reported the Witte Lectures Committee proposed five groupings of speakers, which they will evaluate for the 2019 lecture series. The committee will not meet in July and August. VII.PUBLIC COMMENTS ON NON-AGENDA ITEMS None 8 Board of Library Trustees Meeting Minutes May 21, 2018 Page 6 VIII.BOARD OF LIBRARY TRUSTEES ANNOUNCEMENTS OR MATTERS WHICH MEMBERS WOULD LIKE PLACED ON A FUTURE AGENDA FOR DISCUSSION,ACTION OR REPORT (NON-DISCUSSION ITEM) Board Member Watkins expressed regret at the retirement of Melissa Kelly, who is a verycapable employee. IX.ADJOURNMENT – 5:45 p.m. 9 1 COMMENT # Date Received Source of Comment Staff Member Staff Member Title Date Responded to Customer 1 4/30/2018 Email Tim Hetherton Library Services Director 4/30/2018 2 5/1/2018 Email Debbie Walker Youth & Branch Services Coordinator 5/1/2018 3 5/1/2018 Comment Card Natalie Basmaciyan Library Services Manager 5/18/2018 NEWPORT BEACH PUBLIC LIBRARY CUSTOMER COMMENTS MAY 2018 COMMENT RESPONSE Sixty years ago, I injured my left ankle in a skiing accident. Surgical repair gave me many years of mobility, but osteoarthritis has taken its toll, and walking now is very painful. The handicapped parking slots nearest the library's second floor were my favorites; because they were closest to the library's stacks and automated checkout station. While I appreciate electricity powered cars, I can't see why handicapped persons should suffer to facilitate them. I made a bad choice (expert vs. intermediate slope) 60 years ago. I think you've made another here. Good afternoon, Thanks for contacting the Library about this issue. The good news is that you can park your vehicle in the Electric Vehicle charging station parking spaces. The bad news is that the signage for these spaces is confusing. We asked City Public Works about access to the Electric Vehicle charging station parking spaces. Their response is that disabled persons with disabled placards can still legally park in the Electric Vehicle (EV) spaces. Public Works is aware of the issues with the signage and hopefully they will have a fix sooner rather than later. I will share your concerns with them. I’m sorry for the lack of clear and understandable signage. I hope that access to these spaces will make it easier for you to use your Library. Best regards. I was given your comment regarding the location of the Lucky Day Collection. You stated that you wished the Lucky Day Collection would be re-located to the first floor. As this collection is fairly new to the library we are still making the determination as to which location would work best for the Lucky Day books. Although we currently do not plan on moving the items down to the first floor again, we are interested in feedback and comments from users to help us decide what location would best highlight the Lucky Day Collection. Please don’t hesitate to see staff if you have any questions about what is currently available in the collection. Again, we do appreciate your input and use of the library. Staff tech people are top notch, very helpful and patient.Left message, Thank you for complimenting our staff. I really liked having the rentals on the bottom floor of the library so I'm close to my eight-year-old in the kids section. 10 2 COMMENT # Date Received Source of Comment Staff Member Staff Member Title Date Responded to Customer COMMENT RESPONSE 4 5/1/2018 Comment Card Natalie Basmaciyan Library Services Manager 5/18/2018 5 5/1/2018 Comment Card Natalie Basmaciyan Library Services Manager 5/18/2018 6 5/7/2018 Email Natalie Basmaciyan Library Services Manager 5/7/2018 7 5/7/2018 Comment Card Library Admin Team In searching for the new Clive Cussler Book I noticed that whoever entered it in your system spelled "Grey" as "Gray" The Name of the Book is "The Grey Ghost" Thanks for changing the spelling in advance. Thank you for contacting the Newport Beach Public Library regarding the spelling of the new Clive Cussler book. Our Technical Services supervisor verified through the Library of Congress records that “Gray” is the American spelling for the title. “Grey” is the spelling used for the English release of the book. Please let us know if we may be of further assistance. Sincerely. Left Message. Due to the construction in the CdM Plaza the CdM Plaza staff has been parking in our lot. We apologize for this temprary inconvenience. The parking needs to be improved. I saw people park in the library and walk down the ramp to the shopping center below. The parking lot for the library was FULL! I had to drive around multiple times until someone left. Excellent computer area. Parking, I drove around 25 minutes trying to find a parking space because employees from the mall are taking up the library parking. Management should send notice to the mall's businesses for their employees to not park in library parking. Thanks. No Contact Info Given. Am not happy with the move for best sellers upstairs. I have great trouble finding books. It would be more logical to move magazine readers upstairs near restaurant. I would like best sellers displayed better on the lower level.**************************************************************Many thanks for considering my request...As an "older" book borrower, I try to find easier ways to do things. Good afternoon, and thank you for completing a comment card regarding the location of the Best Sellers at the Central Library. Staff welcomes ideas and input from library users to improve the customer experience. Although there are no plans in the near future to rearrange materials, we will keep your idea for moving the periodicals in mind. The premise for the downstairs Popular Library is to feature non-book and current media items. The new Lucky Day collection, which includes many Best Sellers, is located next to the other new releases on the 2nd floor. Please feel free to ask staff for assistance in retrieving materials. We are always happy to help with bringing books downstairs or checking other library locations. Please let me know if we may be of further assistance with this or any other inquiries. Sincerely. 11 3 COMMENT # Date Received Source of Comment Staff Member Staff Member Title Date Responded to Customer COMMENT RESPONSE 8 5/11/2018 Email Natalie Basmaciyan Library Services Manager 5/14/2018 9 5/18/2018 Email Rebecca Lightfoot Mariners Branch Librarian 5/21/2018 10 5/21/2018 Comment Card Library Admin Team 11 5/22/2018 Hand Written Note Rebecca Lightfoot Mariners Branch Librarian 5/24/2018 Thank you! This is very lovely to hear. I’ll make sure to pass it along to everyone here at Mariners. Please have smokers, vapors smoke down wind by the door. All the smoke and toxic fumes come right into library. A sign that says no smoking is needed. No Contact Info Given. Suggestion: Made it before. I'll make it again. Need more light over the workstations near printer and near reference desk. I am not a cat. I am a human. I do not see as well in the dark as a cat. Lol Thanx! ************************************************************************************T hanks for reading and getting back. Apologies if it was a bit silly (" I am not a cat"...LOL) But you get the idea....=) I know you have been making improvements. Quite frankly, in every other aspect I have ZERO complaints or concerns about Mariners. It's a fine facility. As is the staff. Aren't there lights in the ceiling? I look up at the cylindrical holes and......they look like recessed lighting to me!. Maybe install bulbs just over the two dim areas I mentioned in my suggestion?.......Just throwing ideas out here......=) The somewhat ironic thing about it...and not just YOUR library....but they seem to go way overboard with lighting up the STACKS like an airport runway...when it REALLY doesn't need to be that bright, considering one is just looking for a book.....it's not as if they are going to camp out and read it there.....yet the areas where they might actually sit down and read it....not so much. Anyways, appreciate it. Hello. Thank you for taking the time to express your concerns regarding the lighting at the Mariners Library. Adding additional lighting is certainly an improvement we hope to make in the near future. Please do not hesitate to contact me if you have any other questions or concerns. Thank you. ******************************************************************** Hello, Thank you for your kind words about our staff. I appreciate it! There are indeed fixtures for lights in the ceiling, and we did have light bulbs in them at one time, but found due to the high ceiling in that area the light did not penetrate down and were therefore ineffectual. Thanks again. Hi - I used to go to Mariner's once or twice a week - I moved two years ago and now use HBCL. Almost every time I go there-I had a different question - and it always ended with....why don't you do it, they do it at Mariner's. You have so many services - they just don't have and are huge. Really! Miss the smiles and warm welcomes. Hi, I'm trying to access Lynda.com through the library website. It has been sometime since I logged on and I was wondering if there was a way to reset my password for the Lynda.com when I input my library card number. Because it says that I already have an account but the password i'm inputting is incorrect. There also appears to be no way for me to reset it myself. Good morning. Thank you for contacting the Newport Beach Public Library regarding your Lynda.com account. To reset your password, please contact Lynda.com directly at (888) 335-9632. Staff does not have access to accounts to reset passwords. Please let me know if we may be of further assistance. Sincerely. 12 4 COMMENT # Date Received Source of Comment Staff Member Staff Member Title Date Responded to Customer COMMENT RESPONSE 12 5/22/2018 Email Melissa Hartson Circ and Tech Proc Coordinator 5/22/2018 13 5/23/2018 Email Debbie Walker Youth & Branch Servcies Coordinator 5/25/2018 If you check out a 1-week movie on Wednesday, it is due the following Wednesday. These movies may be renewed for two additional 1-week periods if the item has not been reserved. Thank you for your inquiry. If I check out movie on a Wednesday, is it due the following Wednesday or Thursday? Thanks. My 16 year old autistic Grandson will be visiting this summer. He is at the high end of the spectrum, are there any programs into which he'd fit and enjoy? Thanks ****************************************************************Thanks Debra Looks like there are some programs/events he may enjoy. I’ll check with him and his mom. He arrives mid June so the dates work well. Thanks again for the quick and complete response. Beginning Saturday, June 23 the Library begins seven weeks of our Summer Reading Program (SRP). I’ve included the link below that explains the program in depth and lists the events we offer during that time. http://www.newportbeachlibrary.org/calendar/summer-reading- program During the seven weeks of SRP we do not offer teen programs per se but beginning June 23 and every other week after that we offer a variety of performers at all of our locations. These programs are geared to families and young people of all ages so your grandson would be more than welcome and hopefully find these events informative and entertaining. In terms of participation in SRP, your grandson would qualify for the Teen version. Once registered he may read any book he chooses. By turning in three reviews he would receive a free paperback and qualify for a weekly drawing. At the end of SRP (Saturday, August 11) all teens who have turned in at least one review form qualify to be entered in the grand prize drawing. Please don’t hesitate to contact me if you have any other questions about SRP and other Library related programs. We appreciate your use the of the library. 13 5 COMMENT # Date Received Source of Comment Staff Member Staff Member Title Date Responded to Customer COMMENT RESPONSE 14 5/24/2018 Comment Card Debbie Walker Youth and Branch Services Coordinator 5/30/2018 15 5/30/2018 Email Tim Hetherton Library Services Director 5/30/2018 Don't remember stating anything about a bistro. Re-read what I wrote and the preposition used prior to the word 'library'. *************************** The aroma of “just-cooked food” comes from the Bistro, which is the name of the food service amenity on the second floor of the Library. Okay, Tim. I give up. You win. I don't know how you got your job, but it's the story of the new America. Explain to me why I have to inhale the aroma of just-cooked food in a LIBRARY because the goons at the top of your organization have no common sense and insist on permitting people to use the library as a dining room, kitchen and restaurant???! How much tax money do you use to spray for cockroaches and rodents every month?? This is a LIBRARY, NOT A PLACE TO CONSUME FOOD. ************************ Hi. I’m sorry you don’t like the Bistro! Many of our customers do appreciate this particular amenity. You’ll be pleased to know that we don’t have any issues with rats or cockroaches in our facilities. There are other options for library services in the City; you may want to use one of our branch locations such as the Mariners or Balboa branches. Thanks for your comment. ****** I love the library! Both as a patron and a volunteer. I miss the rental books on entry level. Very handy and do not often have time to go upstairs as I volunteer. I received your comment form regarding the rental books no longer being on the first floor. When the Rental Collection was replaced with the Lucky Day Collection the decision was made to have all books on the second floor and all media (Books on CD, DVDs, Videogames, etc.) on the first floor. You mention that as a volunteer at the Library you don’t always have the time to go upstairs to find a book. Please do not hesitate to ask a staff member to help you with that. Staff at the Popular Library desk (the one right in front of the Books on CD and DVDs) will be more than happy to help you find and retrieve any books you are looking for. We do appreciate your help at the Library and your kind words on the form you left (you mentioned that you love the library as a patron and volunteer). Please don’t hesitate to contact us if you have any more questions or concerns. Again, thanks so much for your time as a volunteer. Sincerely. 14 NEWPORT BEACH PUBLIC LIBRARY To: Board of Library Trustees From: Tim Hetherton, Library Services Director Re: Report of Library Activities – June 18, 2018 Meeting _________________________________________________________________________________ TIM HETHERTON, LIBRARY SERVICES DIRECTOR A grateful appreciation of Melissa Kelly Melissa Kelly will be retired as of June 28. I’m happy for her and wish her all the best in retirement, but I will miss her wise counsel, institutional knowledge, strong relationships with City staff, good judgement, and commitment to customer service. Most of the Library’s achievements since 1985 have Melissa’s fingerprints all over them. She served as System Coordinator for our first ILS and online catalog. She served as project manager when we switched integrated library systems, and continues to serve as a valuable resource to staff managing the new ILS process. She helped with the needs assessment for both Central Library and the Mariners Branch (and provided valuable insight on the CDM branch project). She ran the Circulation Department for many years, and it is her careful management and commitment to staff training that led to Circ being a starting point for some of our very best staff. She is a firm believer in training and giving our staff the tools they need to serve our customers. Melissa has been our budget manager par excellence for as long as I have known her. Our facilities are top-notch because Melissa managed that as well. Self- checks, self-service holds, curbside service, our pro-customer policies – these and more are all her handiwork. I am going to miss her, as a colleague, confidante and advisor upon whom I rely, and because she makes me laugh – and we are going to miss her as an organization. Thank you, Trustee Jerry King Trustee King terms out of the Board of Library Trustees after this meeting. Jerry has contributed a great deal to the City of Newport Beach, not only as a Library Trustee but as an ardent volunteer for many causes, many with an environmental orientation, reflecting his career in water regulation. As an engaged citizen, he has served on many boards and commissions, both in the public and private sector. We have been very fortunate to have Jerry’s expertise for the past 8 years. He took a very prominent leadership position in the early stages of the CDM branch replacement project, and was able to faithfully represent and advocate for community interests for the new branch. His keen insights, commitment to Library services, and his warm and friendly nature will be missed a great deal. Best of luck, Jerry, and thanks very much! Wheelhouse list for the Board of Library Trustees: Melissa Kelly’s retirement party is scheduled for 3 p.m. on June 28, in the Staff Lounge at Central Library. The reception for NBPL Foundation president Dorothy Larson is scheduled for 6 p.m. in theBamboo Courtyard. 15 NATALIE BASMACIYAN, LIBRARY SERVICES MANAGER Aaron James Event UCI Professor of Philosophy and author Dr. Aaron James spoke about his new book, Surfing with Sarte: An aquatic inquiry into a life of meaning on May 2. 45 people attended the event, which featured Dr. James discussing what surfers know about interconnectedness and economics. Lido Village Books hosted the book signing and sales of Dr. James books after his presentation. The free event was open to the public. Evening Book Group Library Assistant Terry Sanchez hosted the second meeting of the Evening Book Group on May 16. 9 people participated in the discussion of The Children Act by Ian McEwan. The Evening Book Group meets every other month in the Sword Meeting Room. The next gathering will be held on July 18 at 7PM. The book selected for July is Be Frank with Me by Julia Claiborne Johnson. The free event is open to the public. Flipster Update Thanks to generous funding from the NBPL Foundation, staff has ordered over 20 new titles for the Flipster downloadable magazine service. Titles include Cooking Light, Fine Homebuilding, and American Girl. MELISSA KELLY, SUPPORT SERVICES COORDINATOR Literacy The Gift of Literacy annual fundraising luncheon was very successful. The luncheon tickets sold out 2 weeks before the event. Over $20,000 was raised which will be used towards the continuing success of our Library Literacy program. Greatnonprofits.org recognized Newport Mesa ProLiteracy and the Library Literacy program as a highly successful organization. Check it out at https://greatnonprofits.org/org/newport-mesa-proliteracy . The Career Online High School program is a joint venture between the literacy and reference departments. This is a self-paced program for adults who have not received a high school diploma. This affords them the opportunity to not only receive their diploma, but to also earn a certification in one of several designated fields. In May, we had our first student complete the program. There are currently three other students who are about 80% finished and we are planning to have a graduation ceremony for them all this summer. Facilities All of the restroom doors in the Central Library were repainted. DEBBIE WALKER, BRANCH AND YOUTH SERVICES COORDINATOR Branches Although May was a relatively quiet month in terms of programming at the branches everyone was busily getting ready for Summer Reading Program (SRP) which begins in late June. Mariners did host a successful Star Wars craft program on May 3rd while Balboa offered spring related drop-in crafts during the week of May 14. Storytimes being offered at CYC to accommodate CDM customers have continued to be popular and well attended. In other CDM related news the book drop was re-installed in the Oasis Senior Center parking lot on 5 and Marguerite and will remain there until the new facility opens up next year. 16 Personnel news primarily affected Mariners. Part-time Library Assistant Duncan Kistler was assigned to Mariners from Central and newly hired Rokhsan Shafiei began her assignment there to replace Leah Duffy who left in late April. Page Leslie LaCount also gave notice. Currently Mariners has openings for two pages that will be filled in the near future. Youth Services On Friday May 11, 25 children brought their loved and special “pets” to participate in the Stuffed Animal Sleepover that was offered as a prelude to the Bunnies & Books Festival happening the next day on Saturday, May 12. Teen volunteers assisted Children’s Librarian Nadia Dallstream in taking pictures of the animals and other creatures throughout the library during the evening. Participants were able to track the progress of their friends on Instagram and Facebook. Although it was a bit overcast and chilly on Saturday, Bunnies and Books again was extremely successful and offered a variety of experiences for children and their families. In addition to the storytime hosted in the Friends Room there was a Storywalk in the park and Sculpture Garden, arts and crafts, book sales, author signings and an author storytelling booth. Several costumed rabbits were in attendance for the event also. Bunnies and Books is a joint NBPL Foundation and Library sponsored event. Teen Services At their May meeting YAAC members worked on creating bulletin boards and generally cleaning up the Teen area on the second floor at Central. This proved to be a very successful and popular event. On May 1 a program on college admissions was held at Central. This is the second of three events highlighting college planning for high school students and parents. MELISSA HARTSON, CIRCULATION AND TECHNICAL PROCESSING COORDINATOR Staffing I am pleased to announce that Vanessa Magana was selected for the Full Time Clerk I position vacated by Chris Hennigan. Vanessa has been a lead Clerk in her part time role with the library for the past twelve years. Integrated Library System Update From the November 2017 report: An Integrated Library System (ILS) is an enterprise resource planning system for a library, used to track items owned, orders made, bills paid, and patrons who have borrowed. It is the core of the Library’s computerized operations. We installed the current Millennium system in 2008 and the software is becoming outdated. The Library is seeking a new, updated system. The IT department has budgeted for this system upgrade to occur this fiscal year. A committee of Library, IT and Purchasing staff members have been working together for the past few months writing a Request for Proposal for a new ILS. The RFP committee finalized the bid document. Purchasing will post the request on PlanetBids portal in early November. We look forward to updating you on this project as it progresses. From the April 2018 report: The bids came into the City in January. The purchasing department received proposals from four vendors. The bid documents were handed over to a committee of five staff members from the Library and IT to read and rate all sections except for the pricing. The City’s purchasing agent scored the pricing component. The group met on March 29 to discuss the evaluations. The City is now speaking with the top two competitors and will be setting up demonstrations for staff. Staff will have an opportunity to see the software in action and to ask questions. Using the original ratings for the vendor response, pricing and staff feedback from the demonstrations, the selection committee expects to make their recommendation for a new system by the end of May. 17 UPDATE: Our current Integrated Library System (ILS), Innovative Interfaces’ Millennium, implemented in 2008, is at the end of its useful life, and Innovative has ceased marketing, selling, or updating the product. This means that the vendor still offers technical support, but there will be no further developments to the existing system. The current system architecture is sustaining the Library’s core functions, but we are unable to move forward with technological advancements and customer service enhancements that have occurred over the past ten years. In response, the City issued a request for proposal from ILS vendors. After an evaluation process, the City organized demonstrations from the top two competitors to give Library and IT staff the opportunity to evaluate the systems and the features that are available. The demos occurred the week of May 21 and May 28. Several Library, Information Technology and Purchasing staff viewed each vendor’s ILS modules throughout the two weeks, asking questions and providing feedback regarding the presentations. A committee of seven members comprised of Library and IT staff are now finalizing their evaluations and scoring the demonstration portion for this part of the process. The committee will meet in June to make a recommendation for a new system. 18 Proquest Articles Retrieved July Aug Sept Oct Nov Dec Jan Feb March April May AVG. Business Databases 430 196 125 282 1269 803 559 721 989 2038 706 738 Newspapers--Current 595 303 600 502 582 1539 1400 930 894 618 997 815 Newspapers--Historical 627 352 1741 1547 1453 3086 1845 2679 2623 1415 976 1668 Magazines 6 6 26 42 155 277 123 180 400 194 95 137 JUL AUG SEP OCT NOV DEC JAN FEB MAR APR MAY 2017 2017 2017 2017 2017 2017 2018 2018 2018 2018 2018 Tracked by #searches Ancestry 3989 3234 2107 716 968 1128 812 1016 404 1222 662 16258 A to Z Databases 175 274 239 480 655 321 566 343 789 1409 3635 8886 AskART 28 287 59 64 38 41 34 66 44 73 87 821 BioResCtr*15 39 59 43 163 46 72 102 127 70 217 953 FoF Ancient Hist 18 47 42 11 47 12 24 64 29 215 89 598 GDL 27 17 10 3 11 13 14 25 89 92 36 337 GVRL 33 52 72 147 271 124 81 78 600 225 898 2581 HeritageQuest 3049 1852 2302 1558 2304 2487 1431 711 1135 2202 2310 21341 Kids InfoBits 53 4 25 63 31 10 5 9 22 81 32 335 Lynda.com 21181 25073 17173 8077 7293 6508 7251 7368 6496 6405 8382 121207 LitResCtr 21 105 37 27 94 143 28 33 206 943 561 2198 Opposing Vpts*140 45 55 775 1681 681 212 263 1357 296 828 6333 Nat Geo 20 20 12 11 25 20 14 13 32 30 26 223 Nat Geo Kids 11 10 9 22 40 6 14 3 121 38 20 294 NoveList Plus 176 185 216 176 136 129 159 109 257 199 295 2037 NoveList K-8 Plus 28 21 106 88 11 8 46 9 14 92 70 493 ProQuest 1322 875 1462 1668 3744 6739 6509 2931 3463 3138 2931 34782 Ref USA Bus.1907 1469 1459 7587 6303 3903 3034 2906 3030 3013 3029 37640 Ref USA Res.*41 58 96 181 101 118 34 74 74 86 76 939 ScienceFLIX 15 6 10 13 36 13 7 40 11 7 13 171 Tumblebooks 51 116 184 265 234 359 211 341 451 399 548 3159 World Book Online 8 45 22 24 34 28 31 42 43 52 49 378 Tracked by #sessions Cypress Resume 11 12 10 5 10 14 8 5 10 11 10 106 Kanopy 64 338 286 388 325 493 1894 Testing & EdRefCtr 46 82 45 62 52 78 54 53 51 55 39 617 Universal Class 133 111 205 129 47 28 57 101 171 120 60 1162 Tracked by #page views Consumer Reports 1405 1133 1158 2070 1909 1765 520 1645 1586 2672 15863 CultureGrams 239 561 161 331 160 406 443 190 540 397 296 3724 Morningstar 22380 3474 16425 46200 2934 2862 7521 7025 5357 6319 6138 126635 NetAdvantage 2964 2624 2879 3427 2569 X 1773 1556 1815 2273 1997 23877 RealQuest 248 1014 81 19 99 20 111 173 143 183 37 2128 Value Line 14635 15129 16918 18108 15339 14118 16807 15018 13958 15607 16331 171968 Tracked by Hours Used Rosetta Stone 66.7 42.3 22.4 57.4 20.3 36.2 34 28.9 28.5 54.5 28.1 419.3 Notes: *No Data for NetAdvantage for December 2017 due to platform migration to Capital IQ. *Kanopy officially launched at the beginning of 2018. Sessions equal the number of video plays. Database FY Comparisons YTD 17/18 19 May-18 YTD 17/18 YTD 16/17 BALBOA 6,442 67,620 71,844 CdM 60 31,065 45,324 MARINERS 28,822 314,973 330,604 CENTRAL 70,605 778,385 786,885 Ebooks/Emagazines 11,134 114,743 106,481 TOTAL 117,063 1,306,786 1,341,138 JUN 17 123,502 JUL 17 135,639 AUG 17 129,109 SEP 17 117,807 OCT 17 120,348 NOV 17 113,587 DEC 17 106,451 JAN 18 119,751 FEB 18 107,236 MAR 18 124,029 APR 18 115,165 MAY 18 117,063 TOTAL 1,429,687 12 Month Comparison NEWPORT BEACH PUBLIC LIBRARY - MAY 2018 CIRCULATION BALBOA CdM MARINERS CENTRAL Ebooks/Emagazines 100,000 105,000 110,000 115,000 120,000 125,000 130,000 135,000 140,000 145,000 150,000 155,000 160,000 JUN 17 JUL 17 AUG 17 SEP 17 OCT 17 NOV 17 DEC 17 JAN 18 FEB 18 MAR 18 APR 18 MAY 18 1701476 1575518 1818709 1588822 1582953 1582914 1598265 1610818 1529391 1464640 1250000 1375000 1500000 1625000 1750000 1875000 2000000 FY 07/08 FY 08/09 FY 09/10 FY 10/11 FY 11/12 FY 12/13 FY 13/14 FY 14/15 FY 15/16 FY 16/17 CIRCULATION 20 May-18 YTD 17/18 YTD 16/17 BALBOA 341 4,368 5,288 CdM 0 3,865 5,225 MARINERS 2,558 30,810 32,732 CENTRAL 9,802 102,974 99,977 TOTAL 12,701 142,017 143,222 12 Month Comparison JUN 17 13,927 JUL 17 14,049 AUG 17 14,220 SEP 17 13,642 OCT 17 13,571 NOV 17 12,281 DEC 17 11,095 JAN 18 13,313 FEB 18 12,649 MAR 18 11,743 APR 18 12,753 MAY 18 12,701 TOTAL 155,944 NEWPORT BEACH PUBLIC LIBRARY - MAY 2018 REFERENCE BALBOA CdM MARINERS CENTRAL 0 3,000 6,000 9,000 12,000 15,000 18,000 21,000 24,000 JUN 17 JUL 17 AUG 17 SEP 17 OCT 17 NOV 17 DEC 17 JAN 18 FEB 18 MAR 18 APR 18 MAY 18 178028 181315 211742 199880 191567 184260 190391 168496 162510 157149 120000 140000 160000 180000 200000 220000 240000 FY 07/08 FY 08/09 FY 09/10 FY 10/11 FY 11/12 FY 12/13 FY 13/14 FY 14/15 FY 15/16 FY 16/17 REFERENCE 21 May-18 YTD 17/18 YTD 16/17 BALBOA 3,389 40,112 43,903 CdM 0 25,343 34,675 MARINERS 23,352 240,665 232,947 CENTRAL 72,701 747,640 698,274 TOTAL 99,442 1,053,760 1,009,799 12 Month Comparison JUN 17 92,307 JUL 17 99,269 AUG 17 98,764 SEP 17 96,636 OCT 17 88,092 NOV 17 88,082 DEC 17 86,211 JAN 18 93,209 FEB 18 88,450 MAR 18 100,010 APR 18 115,595 MAY 18 99,442 TOTAL 1,146,067 NEWPORT BEACH PUBLIC LIBRARY - MAY 2018 CUSTOMERS SERVED IN LIBRARY BALBOA CdM MARINERS CENTRAL 50,000 60,000 70,000 80,000 90,000 100,000 110,000 120,000 130,000 140,000 150,000 160,000 170,000 JUN 17 JUL 17 AUG 17 SEP 17 OCT 17 NOV 17 DEC 17 JAN 18 FEB 18 MAR 18 APR 18 MAY 18 1239790 1200664 1258585 1258902 1131330 1074933 1399841 1256238 1209719 1102106 600000 775000 950000 1125000 1300000 1475000 1650000 FY 07/08 FY 08/09 FY 09/10 FY 10/11 FY 11/12 FY 12/13 FY 13/14 FY 14/15 FY 15/16 FY 16/17 CUSTOMERS SERVED IN LIBRARY 22 May-18 YTD 17/18 YTD 16/17 BALBOA 156 1,576 1,402 CdM 0 5,129 6,866 MARINERS 1,561 12,986 11,938 CENTRAL 4,054 39,900 41,598 TOTAL 5,771 59,591 61,804 12 Month Comparison JUN 17 8,118 JUL 17 7,984 AUG 17 4,783 SEP 17 6,216 OCT 17 5,556 NOV 17 4,793 DEC 17 3,722 JAN 18 4,152 FEB 18 5,177 MAR 18 5,107 APR 18 6,375 MAY 18 5,771 TOTAL 67,754 PROGRAM ATTENDANCE NEWPORT BEACH PUBLIC LIBRARY - MAY 2018 BALBOA CdM MARINERS CENTRAL 0 1,000 2,000 3,000 4,000 5,000 6,000 7,000 8,000 9,000 JUN 17 JUL 17 AUG 17 SEP 17 OCT 17 NOV 17 DEC 17 JAN 18 FEB 18 MAR 18 APR 18 MAY 18 41987 43419 28680 53534 51570 51894 49977 64473 67646 69922 0 15000 30000 45000 60000 75000 90000 FY 07/08 FY 08/09 FY 09/10 FY 10/11 FY 11/12 FY 12/13 FY 13/14 FY 14/15 FY 15/16 FY 16/17 PROGRAM ATTENDANCE 23 LIBRARY EXPENDITURES 2017-2018 (July, 2017 through May, 2018) ACCOUNT DESCRIPTION ORIGINAL APPROP REVISED BUDGET YTD EXPENDED MONTHLY EXPENDED AVAILABLE BUDGET I SALARY & BENEFITS SALARY FULL-TIME REGULAR 2,718,341 2,718,341 2,393,122.12 308,902 325,219 SALARY PART-TIME 994,727 1,056,389 741,542.84 95,217 314,846 BENEFITS 2,297,473 2,297,473 2,169,422.77 316,676 128,050 SALARY & BENEFITS TOTAL 6,010,541 6,072,203 5,304,088 720,795 768,115 II MAINT & OPERATION PROFESSIONAL SERVICE*137,577 137,577 80,171.70 343 57,405 UTILITIES 274,350 274,350 264,812.77 19,206 9,537 PROGRAMMING 5,500 14,300 3,147.48 314 11,153 SUPPLIES**82,170 84,122 75,893.06 7,693 8,229 LIBRARY MATERIALS 619,740 621,881 616,482.26 13,427 5,399 FACILITIES MAINTENANCE 174,747 175,271 155,042.72 9,125 20,228 TRAINING AND TRAVEL 15,075 17,352 11,633.84 2,365 5,718 GENERAL OPERATING EXPENSES 24,200 25,101 17,575.69 3,016 7,525 PERIPHERALS 7,500 7,500 556.36 433 6,944 INTERNAL SERVICE FUNDS 993,745 993,745 910,932.99 82,812 82,812 OFFICE EQUIPMENT 2,000 2,000 0 0 2,000 MAINT & OPERATION TOTAL 2,336,604 2,353,199 2,136,249 138,734 216,950 LIBRARY BUDGET TOTAL 8,347,145 8,425,402 7,440,337 859,529 985,065 *PROFESSIONAL SERVICES - INCLUDE OUTSIDE PRINTING, JANITORIAL, WINDOW SERVICE, **INCLUDES OFFICE , PROCESSING AND JANITORIAL SUPPLIES ***INCLUDES, ADVERTISING, DUES, EVENT INSURANCE 24 Previous Agenda Date AGENDA ITEM Scheduled Agenda Date Ongoing Corona del Mar Branch Project Update Ongoing Ongoing Lecture Hall Update Ongoing May 15, 2017 Marketing Update & Social Networking Update Jun 18, 2018 Jun 19, 2017 Branch Update - Corona del Mar Jun 18, 2018 Jun 19, 2017 Financial Report Comparison of Beginning Budget to End of the Year Amended Budget (Every June)Jun 18, 2018 Jun 19, 2017 Adult and Reference Services Update Jun 18, 2018 Jul 17, 2017 Statistical Comparison Report of Peer Libraries/Meeting Spaces Jul 16, 2018 Jul 17, 2017 Election of Board of Library Trustees Officers/Trustee Liaisons Jul 16, 2018 Jul 17, 2017 Proposed Library Closures for Winter Holidays 2018 Jul 16, 2018 Aug 21, 2017 Information Technology Update Aug 20, 2018 Sep 18, 2017 Literacy Program Update Sep 17, 2018 Oct 16, 2017 Branch Update - Mariners Oct 15, 2018 Oct 16, 2017 Youth Services Update Oct 15, 2018 Jan 16, 2018 Review Holidays / Meeting Schedule Jan 22, 2019 Jan 16, 2018 Newport Beach Public Library eBranch & Database Review Jan 22, 2019 Feb 27, 2018 Annual Budget - Preliminary Review Feb 19, 2019 Feb 27, 2018 Arts & Cultural Update Feb 19, 2019 Mar 19, 2018 Branch Update - Balboa Mar 18, 2019 Mar 19, 2018 Annual Budget - Approval Mar 18, 2019 Mar 19, 2018 WiFi Usage Compared to Other Libraries Mar 18, 2019 Mar 19, 2018 Assign a Lecture Hall Capital Campaign Committee Mar 18, 2019 Mar 19, 2018 Review of San Diego Library's Proposed Library Fines Policy Mar 18, 2019 Apr 16, 2018 Library Material Selection & Downloadable Services Apr 15, 2019 Apr 16, 2018 Further Review of Library Fines Apr 15, 2019 May 21, 2018 Media Lab Update LAST REVIEWED POLICY REVIEW Oct 10, 2006 Library Meeting Rooms Policy (CC I-7) May 3, 2011 Board of Library Trustees By-Laws Sep 27, 2011 Collection Development Policy Sep 27, 2011 Library Service Policy (CC I-1) Feb 6, 2012 Expressive Activity Areas Library Policy For Use of the Library Grounds Oct 7, 2013 Laptop iPad Borrowing Policy Feb 3, 2014 Library Gift and Donor Policy Jun 16, 2014 Media Center Use Policy Jun 16, 2014 Sound Lab Policy Oct 20, 2014 Library Use Policy Nov 17, 2014 Display and Distribution of Materials Policy Jan 17, 2017 Children in the Library Policy Feb 21, 2017 Wi-Fi InternetAccess Policy Feb 27, 2018 Circulation Policy BOARD OF LIBRARY TRUSTEES MONITORING LIST 25 _____________________________________________________________________________________ DISCUSSION: As a shared facility, the Branch Library/Fire Station couples two different City services in one building. The Board of Library Trustees have expressed some concern that the sound emanating from a bustling fire station may disrupt quieter library activities. To address this concern, Public Works staff have prepared floor plans for the BLT that show what fire station activities will occur above the branch. Public Works has prepared a presentation (see Attachment A) that shows how Fire Department personnel will use the area above the library. Areas above the branch include a sleeping area, a hallway, a storage room, a laundry room, and an office. Normal activities in these designated areas should have minimal impact on the library below. Public Works Deputy Director Mark Vukojevic elaborates that the design of the building specifies the use of materials in the layer between the branch and the living quarters of the fire station have sound deadening properties: •a 1½ inch layer of concrete over ¾ inch plywood; •thermal insulation and sound batt insulation material in the space between the branch ceiling and fire station second floor; •2 layers of 5/8” acoustic enhanced gypsum board, and ceiling tiles; •All penetrations between the upper and lower floors (ductwork, conduits, vents, pipes) will be caulked and sealed. Deputy Director Vukojevic will address the Board at the June 18 meeting with additional information relevant to sound abatement. Attachment A: Fire Station/Branch Library layout. NOTICING: This agenda item has been noticed according to the Brown Act (72 hours in advance of the meeting at which the Board of Library Trustees considers the item). TO: BOARD OF LIBRARY TRUSTEES FROM: Library Services Department Tim Hetherton, Library Services Director 949-717-3810, thetherton@newportbeachca.gov PREPARED BY: Tim Hetherton, Library Services Director TITLE: Corona del Mar Branch Project Update – June 2018 26 27 28 29 30 31 32 33 34 35 36 Library Library Workroom Restrooms Storage Storage 37 _____________________________________________________________________________________ ABSTRACT: The Library budget for fiscal year 2017-2018 was approved by City Council in the amount of $8,347,143. Throughout the year this bottom-line figure has increased by the addition of donations and grants to the Library. These added funds have increased the Library’s budget by $478,110 to a total of $8,825,253. DISCUSSION: The Library’s Materials and Operations Budget is amended when we receive funds from Grants, donations and gifts. Most of the additional funding is received from the Friends of the Newport Beach Library and the Newport Beach Public Library Foundation. In this past year, the FOL added $250,000 to fund materials and programming. The NBPLF added $155,025 to cover “wish list” items and $8,875 in designated gifts for a total of $163,900. Another area of the Library’s budget that is substantially altered from initial budget to the year end is in the Library Literacy Program. The initial 2017-2018 budget allocation for the Library Literacy Program was $52,172, which covers about 40% of the cost to operate the program. The balance of the funding for this comes from the California State Library Literacy grant, Newport/Mesa ProLiteracy fundraising and donations. The CSLL grant for 2017-2018 totaled $41,459. Funds from NMPL, were added in the prior fiscal year, but $22,101 of that donation rolled over into the current fiscal year and added to the budget. The current expenditure budget for Literacy is now $129,173, which includes allocations from the Friends of the Library and Library Foundation gifts. This year the Library also received $125 in private donations to purchase Library materials. This year there was one internal adjustment of $523 to the Library budget. This was an increase to cover sewer fees, which was a new assessment for our facilities. The attached spreadsheet shows the accounts into which these additional funds were allocated to cover expenditures. Please note that the figures in this report do not include the annual budget for the Cultural & Arts division nor do they include donated funds rolled over from the previous year. NOTICING: This agenda item has been noticed according to the Brown Act (72 hours in advance of the meeting at which the Board of Library Trustees considers the item). Attachment: Budget Amendment Report TO: BOARD OF LIBRARY TRUSTEES FROM: Library Services Department Tim Hetherton, Library Services Director 949-717-3810, thetherton@newportbeachca.gov PREPARED BY: Melissa Kelly, Library Support Services Coordinator TITLE: Budget Amendments for Fiscal Year 2017-2018 38 2017-2018 Amended Budget UNIT FUND ORIGINAL GENERAL FUND APPROP AMT ADDED REVISED BUDGET Foundation Special Departemental Supplies 15,500 17,900 33,400 Library Materials 619,740 68,400 688,140 Professional Services 3,500 20,000 23,500 New PC 0 13,000 13,000 Office Furniture/Fixtures 2,000 36,000 38,000 Literacy Salaries 38,908 3,000 41,908 Literacy Programming 0 4,400 4,400 Literacy Office Supplies 0 250 250 Literacy Library Materials 0 500 500 Literacy Advertising 0 450 450 Friends Programming 5,500 55,000 60,500 Library Materials 619,740 190,000 809,740 Literacy Programming 0 4,000 4,000 Literacy Library Materials 0 1,000 1,000 Other Donations Materials 619,740 125 619,865 CA LIBRARY LITERACY Literacy Part-Time Salaries 38,908 41,459 80,367 Newport/Mesa ProLiteracy Roll over of the 2017-2018 donation 52,172 22,101 74,273 City Adjustments Sewer Fees 1,038 525 1,563 39 _____________________________________________________________________________________ ABSTRACT: The Adult Services division of the Newport Beach Public Library provides reference assistance at multiple service desks. Adult Services staff identifies and executes diverse programming for the community. Online resources via the eBranch on the website provide innovative new services. Staff provides library services overviews at offsite outreach events throughout the year. DISCUSSION: The Newport Beach Public Library trains and develops staff to assist customer with myriad services and inquiries at multiple service points. Staff attend internal training sessions, professional conferences, and City-sponsored training sessions to hone their public service skills. Library customers consult the staff at service desks throughout the system for assistance in locating information. Using a structured reference interview, the librarian works with the customer to clarify their needs and determine what information sources will match their need. Assistance provided may consist of reading material in the form of a book or journal article, instruction in the use of specific searchable information resources such as the library's online catalog or subscription databases, or information drawn from the library's print or eBranch collections. The reference desk can be accessed either in person, by telephone, or through email. A staffed and knowledgeable reference desk is an essential part of any public library and is an important element of NBPL’s strong customer service orientation. Programming for adult audiences has been a focus of the 2018 Calendar of Events. NBPL hosted Annie Spence, author of Dear Fahrenheit 451, and Aaron James, author of Surfing with Sarte. Upcoming programs include appearances by Dr. Lucy Jones, Jeff Lazarus, Michele Khoury, and Kim Hooper. Staff also promoted NBPL Bingo as a vehicle to promote library services. Staff facilitates the new Evening Book Group. This event was created in response to customer feedback requesting an evening activity at the Central Library. Two new services were added to the downloadable content in the eBranch. Flipster, a downloadable magazine service, offers the full suite of Conde Nast titles. Kanopy, a streaming movie service, offers thousands of independent and foreign films, as well as documentaries. Both new services are free to use, thank to generous funding from the NBPL Foundation. Staff participated in several offsite events to promote library services. Locales included the Segerstrom Center for the Arts, South Coast Repertory, and the Corona del Mar Sunrise Rotary Club. Forthcoming TO: BOARD OF LIBRARY TRUSTEES FROM: Library Services Department Tim Hetherton, Library Services Director 949-717-3810, thetherton@newportbeachca.gov PREPARED BY: Natalie Basmaciyan, Library Services Manager TITLE: Reference and Adult Services Update 40 outreach opportunities include a PTA meeting in October on Balboa Island and a Daughters of the American Revolution meeting in March. The Newport Beach Public Library continues to position itself as the educational, informational, and cultural heart of the City by providing well-trained staff, diverse services, and unique programming. NOTICING: This agenda item has been noticed according to the Brown Act (72 hours in advance of the meeting at which the Board of Library Trustees considers the item). SS 41 TO: LIBRARY BOARD OF TRUSTEES FROM: Library Services Department Tim Hetherton, Library Services Director 949-717-3810, thetherton@newportbeachca.gov PREPARED BY: Tim Hetherton, Library Services Director TITLE: Board of Library Trustees Policy Review RECOMMENDATION: Staff recommends that the Board of Library Trustees review each Library policy every two years from the date of adoption or last review/amendment. DISCUSSION: One of the most important functions of the Board of Library Trustees is to review and set policy for the Newport Beach Public Library system. Since 2014, the Board has examined and revised policies dealing with children in the Library, circulation of materials, the display of materials in the Library, and Wi-Fi access in the Library. Policy review enables the Board to take an in depth look at existing policies to: determine whether the purpose and goal of the policy is still being met; determine if changes are required to improve the effectiveness or clarity of the policy; and, ensure that appropriate monitoring and ongoing review of the policy is occurring. Policy review also serves to educate newer members of the Board and members of the public on Library policy. Staff recommends that the Trustees begin a program on a rotating basis, which requires the Board to review each Library policy 2 years after adoption, last amendment, or last review. Library staff will keep track of that timetable through the BLT monitoring list and bring policy to the BLT for review. After review, staff will add the following statement at the end of each Policy: “This Policy will be reevaluated by the Board of Library Trustees periodically as circumstances require and/or every 2 years from the date of adoption, last amendment, or last review.” As the Board completes the reevaluation process, and in order to keep track of the last reevaluation, staff will add a footnote to the particular Library Policy: “Reviewed by the Board of Library Trustees on July 16, 2018”. In order to address Library policies that have not been subject to recent review, during FY 2018-2019, the Board should review those Library Policies that have not been recently addressed. Staff suggests the following schedule: 42 POLICY LAST REVIEWED NEXT REVIEW Library Meeting Rooms Policy (City Council Policy I-7) Oct 10, 2006 July 16, 2018 Collection Development Policy Sep 27, 2011 June 18, 2018 Expressive Activity Areas Library Policy For Use of the Library Grounds Feb 6, 2012 Aug 20, 2018 Study Room Policy Apr 1, 2013 Sep 17, 2018 Laptop Borrowing Policy Oct 7, 2013 Oct 15, 2018 Library Gift and Donor Policy Feb 3, 2014 Nov 19, 2018 Media Center Use Policy Jun 16, 2014 Dec 17, 2018 Sound Lab Policy Jun 16, 2014 Dec 17, 2018 Display and Distribution of Materials Policy Feb 17, 2015 Jan 21, 2019 Library Use Policy May 12, 2015 Feb 18, 2019 Children in the Library Policy Jan 17, 2017 Mar 18, 2019 Wi-Fi Internet Access Policy Feb 21, 2017 Apr 20, 2019 Circulation Policy Feb 27, 2018 Feb 17, 2020 Pending Board approval, staff will update the BLT monitoring list to reflect this schedule. NOTICING: This agenda item has been noticed according to the Brown Act (72 hours in advance of the meeting at which the Board of Library Trustees considers the item). 43 _________________________________________________________________________________ RECOMMENDATION: Staff requests that the Board review, make suggested revisions, and approve the Newport Beach Public Library Collection Development Policy. DISCUSSION: The Newport Beach Public Library Collection Development Policy articulates the manner in which the Library’s collections are cultivated and managed. The policy reflects that the overall selection of materials is inclusive rather than exclusive, creating a collection to support an informed public and in turn reinforcing the Library’s mission, “To be the cultural, educational and informational heart of Newport Beach.” It serves as a guide for library staff, the Board of Library Trustees, and customers. In selecting materials, library staff use professional judgement, knowledge, training and experience to select materials representing differing points of view in a variety of formats. Staff advises the Board to eliminate references to the “Request for Book Purchase Form” and replace it with the “Suggest a Title” form located on the Library’s website. In the past, the Library provided a hard copy form to customers requesting acquisition of a specific item. The form is no longer available in a hard copy. It has moved online and the title changed to allow for different formats. Staff also suggests revising the phrasing regarding universal borrowing to include the California Library Services Act language and define what that implies for the Library’s customers. Lastly, staff recommend adding the American Library Association’s “The Freedom to Read Statement” to further maintain the principles set forth in the Collection Development Policy. The Statement coincides with the Library’s intent to provide access to a collection of diverse views without censorship and allowing customers the liberty to choose materials for themselves. NOTICING: This agenda item has been noticed according to the Brown Act (72 hours in advance of the meeting at which the Board of Library Trustees considers the item). ATTACHMENTS: A. Library Collection Development Policy – current B. Library Collection Development Policy – red-lined version C. Library Collection Development Policy – revised version TO: BOARD OF LIBRARY TRUSTEES FROM: Library Services Department Tim Hetherton, Library Services Director 949-717-3810, thetherton@newportbeachca.gov PREPARED BY: Melissa Hartson, Circulation and Technical Processing Coordinator TITLE: Collection Development Policy 44 A.CURRENT NEWPORT BEACH PUBLIC LIBRARY COLLECTION DEVELOPMENT POLICY It is the intent of the Board of Library Trustees that the Newport Beach Public Library provide a variety of print and nonprint materials to meet the informational, educational and recreational needs of the entire community. The Library seeks to provide breadth and depth within the collection, various points of view, and differing formats. The Library endeavors to balance materials of permanent value with those of current interest. Materials are selected based on their content as a whole, not on selected excerpts. Race, nationality, or political, social, moral, or religious views of an author will not affect the selection of materials. Selection is based on merit of the work; value of the work within the collection; and the needs and interests of the community. Consideration is given to specific types of material; to materials for specific age groups; to materials for special interests of clientele; and to differing formats of materials. These selection criteria will apply equally to materials purchased and to those accepted as gifts. The selection of materials is made by Library staff. Customers making requests that items be added to the permanent collection will be referred to the "Request for Book Purchase Form." Suggestions from Library customers are encouraged and receive serious consideration. Many items which are not in the collection are available to library customers, through established interlibrary loan practices. Concurrently, the Library's participation in universal borrowing, established by the California Library Services Act, Article 4, Section 18731, provides Newport Beach Public Library customers direct access to materials housed in other participating public libraries in Orange County and throughout the State of California. The Library believes that the use of Library materials is an individual and private matter. All customers are free to select or reject materials for themselves; they may not restrict the freedom of others to read or inquire. Parents have the primary responsibility to guide and direct the use of Library materials by their own minor children. In support of the above principles, the Library incorporates the Library Bill of Rights as adopted by the American Library Association Council on January 23, 1980, as Attachment I to the Collection Development Policy. 45 Library customers with concerns about a specific title in the collection shall be provided with a copy of the Library's "Collection Development Policy" and asked to complete the "Customer’s Request for Evaluation" form. Library staff shall evaluate the material, based on the "Collection Development Policy" established by the Board of Library Trustees. A recommendation shall be forwarded to the Library Services Director who shall respond in writing to the customer. Any unresolved concerns shall be referred to the Board of Library Trustees for final decision. Library customers requesting specific titles be added to the collection will be provided with a "Request for Book Purchase" form. Library staff shall evaluate the request based on the "Collection Development Policy" established by the Board of Library Trustees. Customer’s "Request for Evaluation of Library Resources" form is attached as Attachment II. [Attachment I – Library Bill of Rights] [Attachment II – Collection Development Policy] Adopted - October 22, 1990 Amended - October 28, 1991 Amended - January 24, 1994 Reassigned - April 8, 2003 Corrected (Att. II) – October 10, 2006 Revisions Approved – November 16, 2010 Amendments Approved by City Council – September 27, 2011 Formerly I-16 46 ATTACHMENT I LIBRARY BILL OF RIGHTS The American Library Association affirms that all libraries are forums for information and ideas, and that the following basic policies should guide their services. A. Books and other library resources should be provided for the interest, information, and enlightenment of all people of the community the library serves. Materials should not be excluded because of the origin, background, or views of those contributing to their creation. B. Libraries should provide materials and information presenting all points of view on current and historical issues. Materials should not be proscribed or removed because of partisan or doctrinal disapproval. C. Libraries should challenge censorship in the fulfillment of their responsibility to provide information and enlightenment. D. Libraries should cooperate with all persons and groups concerned with resisting abridgement of free expression and free access to ideas. E. A person's right to use a library should not be denied or abridged because of origin, age, background, or views. F. Libraries which make exhibit spaces and meeting rooms available to the public they serve should make such facilities available on an equitable basis, regardless of the beliefs or affiliations of individuals or groups requesting their use. Adopted June 19, 1939. Amended October 14, 1944; June 18, 1948; February 2, 1961; June 27,1967; and January 23, 1980; inclusion of “age” reaffirmed January 23, 1996, by the ALA Council. 47 ATTACHMENT II NEWPORT BEACH PUBLIC LIBRARY – COLLECTION DEVELOPMENT POLICY CUSTOMER’S REQUEST FOR EVALUATION OF LIBRARY RESOURCES We appreciate your interest in the materials which have been selected for inclusion in the collection of the Newport Beach Public Library. If you have a concern about a specific item, we would appreciate your assistance in addressing the matter. Please fill out this form and return it to the Site Manager. The staff will evaluate the material and forward a recommendation to the Library Services Director. Name Date Address City State Zip Phone Resources on which you were commenting: Book Audiovisual Resource Magazine Content of Library Program Newspaper Other 1. Title 2. Author/Producer 3. What brought this title to your attention? 4. Have you seen or heard reviews of this material? 5. Please comment on the resource as a whole. 6. Please note your specific objections. 48 7. What resource(s) would you suggest to provide additional information on this topic? Please use the back of this form if additional space is needed. Thank you for taking the additional time to complete this form. Your Request for Evaluation will be given careful consideration and a response provided. Newport Beach Public Library Newport Beach, California Corrected - October 10, 2006 Revisions made – November 16, 2010 49 B.REDLINED NEWPORT BEACH PUBLIC LIBRARY COLLECTION DEVELOPMENT POLICY It is the intent of the Board of Library Trustees that the Newport Beach Public Library provide a variety of print and nonprint materials to meet the informational, educational and recreational needs of the entire community. The Library seeks to provide breadth and depth within the collection, various points of view, and differing formats. The Library endeavors to balance materials of permanent value with those of current interest. Materials are selected based on their content as a whole, not on selected excerpts. Race, nationality, or political, social, moral, or religious views of an author will not affect the selection of materials. Selection is based on merit of the work; value of the work within the collection; and the needs and interests of the community. Consideration is given to specific types of material; to materials for specific age groups; to materials for special interests of clientele customers; and to differing formats of materials. These selection criteria will apply equally to materials purchased and to those accepted as gifts. The selection of materials is made by Library library staff. Customers making requests that items be added to the permanent collection will be referred to the "Request for Book Purchase Form." “Suggest a Title” form located on the Library’s website. Suggestions from Library library customers are encouraged and receive serious consideration. Many items which are not in the collection are available to library customers, through established interlibrary loan practices. Concurrently, the Library's participation participates in universal borrowing, established by the California Library Services Act, Article 4, Section 18731, which states, “A public library participating in universal borrowing shall not exclude the residents of any jurisdiction maintaining a public library.” provides This allows Newport Beach Public Library customers access to obtaining a library card direct access to materials housed in other participating public libraries in Orange County and throughout the State of California. The Library believes that the use of Library library materials is an individual and private matter. All customers are free to select or reject materials for themselves; they may not restrict the freedom of others to read or inquire. Parents have the primary responsibility to guide and direct the use of Library library materials by their own minor children. 50 In support of the above principles, the Library incorporates the Library Bill of Rights as adopted by the American Library Association Council on January 23, 1980, as Attachment I to the Collection Development Policy and The Freedom to Read Statement as adopted by the American Library Association Council on June 30, 2004, as Attachment II to the Collection Development Policy. Library customers with concerns about a specific title in the collection shall be provided with a copy of the Library's "Collection Development Policy" and its attachments and asked to complete the "Customer’s Request for Evaluation" form, Attachment III of the Collection Development Policy. Library staff shall evaluate the material, based on the "Collection Development Policy" established by the Board of Library Trustees. A recommendation shall be forwarded to the Library Services Director who shall respond in writing to the customer. Any unresolved concerns shall be referred to the Board of Library Trustees for final decision. Library customers requesting specific titles be added to the collection will be provided with a "Request for Book Purchase" formdirected to the "Suggest a Title” form, located on the Library’s website. Library staff shall evaluate the request based on the "Collection Development Policy" established by the Board of Library Trustees. Customer’s "Request for Evaluation of Library Resources" form is attached as Attachment II. [Attachment I – Library Bill of Rights] [Attachment II – Collection Development PolicyThe Freedom to Read Statement] [Attachement III – Customer’s Request for Evaluation of Library Resources] Adopted - October 22, 1990 Amended - October 28, 1991 Amended - January 24, 1994 Reassigned - April 8, 2003 Corrected (Att. II) – October 10, 2006 Revisions Approved – November 16, 2010 Amendments Approved by City Council – September 27, 2011 Formerly I-16 51 ATTACHMENT I LIBRARY BILL OF RIGHTS The American Library Association affirms that all libraries are forums for information and ideas, and that the following basic policies should guide their services. A. Books and other library resources should be provided for the interest, information, and enlightenment of all people of the community the library serves. Materials should not be excluded because of the origin, background, or views of those contributing to their creation. B. Libraries should provide materials and information presenting all points of view on current and historical issues. Materials should not be proscribed or removed because of partisan or doctrinal disapproval. C. Libraries should challenge censorship in the fulfillment of their responsibility to provide information and enlightenment. D. Libraries should cooperate with all persons and groups concerned with resisting abridgement of free expression and free access to ideas. E. A person's right to use a library should not be denied or abridged because of origin, age, background, or views. F. Libraries which make exhibit spaces and meeting rooms available to the public they serve should make such facilities available on an equitable basis, regardless of the beliefs or affiliations of individuals or groups requesting their use. Adopted June 19, 1939. Amended October 14, 1944; June 18, 1948; February 2, 1961; June 27,1967; and January 23, 1980; inclusion of “age” reaffirmed January 23, 1996, by the ALA Council. 52 ATTACHMENT II THE FREEDOM TO READ STATEMENT The freedom to read is essential to our democracy. It is continuously under attack. Private groups and public authorities in various parts of the country are working to remove or limit access to reading materials, to censor content in schools, to label "controversial" views, to distribute lists of "objectionable" books or authors, and to purge libraries. These actions apparently rise from a view that our national tradition of free expression is no longer valid; that censorship and suppression are needed to counter threats to safety or national security, as well as to avoid the subversion of politics and the corruption of morals. We, as individuals devoted to reading and as librarians and publishers responsible for disseminating ideas, wish to assert the public interest in the preservation of the freedom to read. Most attempts at suppression rest on a denial of the fundamental premise of democracy: that the ordinary individual, by exercising critical judgment, will select the good and reject the bad. We trust Americans to recognize propaganda and misinformation, and to make their own decisions about what they read and believe. We do not believe they are prepared to sacrifice their heritage of a free press in order to be "protected" against what others think may be bad for them. We believe they still favor free enterprise in ideas and expression. These efforts at suppression are related to a larger pattern of pressures being brought against education, the press, art and images, films, broadcast media, and the Internet. The problem is not only one of actual censorship. The shadow of fear cast by these pressures leads, we suspect, to an even larger voluntary curtailment of expression by those who seek to avoid controversy or unwelcome scrutiny by government officials. Such pressure toward conformity is perhaps natural to a time of accelerated change. And yet suppression is never more dangerous than in such a time of social tension. Freedom has given the United States the elasticity to endure strain. Freedom keeps open the path of novel and creative solutions, and enables change to come by choice. Every silencing of a heresy, every enforcement of an orthodoxy, diminishes the toughness and resilience of our society and leaves it the less able to deal with controversy and difference. Now as always in our history, reading is among our greatest freedoms. The freedom to read and write is almost the only means for making generally available ideas or manners of expression that can initially command only a small audience. The written word is the natural medium for the new idea and the untried voice from which come the original contributions to social growth. It is essential to the extended discussion that serious thought requires, and to the accumulation of knowledge and ideas into organized collections. 53 We believe that free communication is essential to the preservation of a free society and a creative culture. We believe that these pressures toward conformity present the danger of limiting the range and variety of inquiry and expression on which our democracy and our culture depend. We believe that every American community must jealously guard the freedom to publish and to circulate, in order to preserve its own freedom to read. We believe that publishers and librarians have a profound responsibility to give validity to that freedom to read by making it possible for the readers to choose freely from a variety of offerings. The freedom to read is guaranteed by the Constitution. Those with faith in free people will stand firm on these constitutional guarantees of essential rights and will exercise the responsibilities that accompany these rights. We therefore affirm these propositions: 1. It is in the public interest for publishers and librarians to make available the widest diversity of views and expressions, including those that are unorthodox, unpopular, or considered dangerous by the majority. Creative thought is by definition new, and what is new is different. The bearer of every new thought is a rebel until that idea is refined and tested. Totalitarian systems attempt to maintain themselves in power by the ruthless suppression of any concept that challenges the established orthodoxy. The power of a democratic system to adapt to change is vastly strengthened by the freedom of its citizens to choose widely from among conflicting opinions offered freely to them. To stifle every nonconformist idea at birth would mark the end of the democratic process. Furthermore, only through the constant activity of weighing and selecting can the democratic mind attain the strength demanded by times like these. We need to know not only what we believe but why we believe it. 2. Publishers, librarians, and booksellers do not need to endorse every idea or presentation they make available. It would conflict with the public interest for them to establish their own political, moral, or aesthetic views as a standard for determining what should be published or circulated. Publishers and librarians serve the educational process by helping to make available knowledge and ideas required for the growth of the mind and the increase of learning. They do not foster education by imposing as mentors the patterns of their own thought. The people should have the freedom to read and consider a broader range of ideas than those that may be held by any single librarian or publisher or government or church. It is wrong that what one can read should be confined to what another thinks proper. 54 3. It is contrary to the public interest for publishers or librarians to bar access to writings on the basis of the personal history or political affiliations of the author. No art or literature can flourish if it is to be measured by the political views or private lives of its creators. No society of free people can flourish that draws up lists of writers to whom it will not listen, whatever they may have to say. 4. There is no place in our society for efforts to coerce the taste of others, to confine adults to the reading matter deemed suitable for adolescents, or to inhibit the efforts of writers to achieve artistic expression. To some, much of modern expression is shocking. But is not much of life itself shocking? We cut off literature at the source if we prevent writers from dealing with the stuff of life. Parents and teachers have a responsibility to prepare the young to meet the diversity of experiences in life to which they will be exposed, as they have a responsibility to help them learn to think critically for themselves. These are affirmative responsibilities, not to be discharged simply by preventing them from reading works for which they are not yet prepared. In these matters values differ, and values cannot be legislated; nor can machinery be devised that will suit the demands of one group without limiting the freedom of others. 5. It is not in the public interest to force a reader to accept the prejudgment of a label characterizing any expression or its author as subversive or dangerous. The ideal of labeling presupposes the existence of individuals or groups with wisdom to determine by authority what is good or bad for others. It presupposes that individuals must be directed in making up their minds about the ideas they examine. But Americans do not need others to do their thinking for them. 6. It is the responsibility of publishers and librarians, as guardians of the people's freedom to read, to contest encroachments upon that freedom by individuals or groups seeking to impose their own standards or tastes upon the community at large; and by the government whenever it seeks to reduce or deny public access to public information. It is inevitable in the give and take of the democratic process that the political, the moral, or the aesthetic concepts of an individual or group will occasionally collide with those of another individual or group. In a free society individuals are free to determine for themselves what they wish to read, and each group is free to determine what it will recommend to its freely associated members. But no group has the right to take the law into 55 its own hands, and to impose its own concept of politics or morality upon other members of a democratic society. Freedom is no freedom if it is accorded only to the accepted and the inoffensive. Further, democratic societies are more safe, free, and creative when the free flow of public information is not restricted by governmental prerogative or self- censorship. 7. It is the responsibility of publishers and librarians to give full meaning to the freedom to read by providing books that enrich the quality and diversity of thought and expression. By the exercise of this affirmative responsibility, they can demonstrate that the answer to a "bad" book is a good one, the answer to a "bad" idea is a good one. The freedom to read is of little consequence when the reader cannot obtain matter fit for that reader's purpose. What is needed is not only the absence of restraint, but the positive provision of opportunity for the people to read the best that has been thought and said. Books are the major channel by which the intellectual inheritance is handed down, and the principal means of its testing and growth. The defense of the freedom to read requires of all publishers and librarians the utmost of their faculties, and deserves of all Americans the fullest of their support. We state these propositions neither lightly nor as easy generalizations. We here stake out a lofty claim for the value of the written word. We do so because we believe that it is possessed of enormous variety and usefulness, worthy of cherishing and keeping free. We realize that the application of these propositions may mean the dissemination of ideas and manners of expression that are repugnant to many persons. We do not state these propositions in the comfortable belief that what people read is unimportant. We believe rather that what people read is deeply important; that ideas can be dangerous; but that the suppression of ideas is fatal to a democratic society. Freedom itself is a dangerous way of life, but it is ours. This statement was originally issued in May of 1953 by the Westchester Conference of the American Library Association and the American Book Publishers Council, which in 1970 consolidated with the American Educational Publishers Institute to become the Association of American Publishers. Adopted June 25, 1953, by the ALA Council and the AAP Freedom to Read Committee; amended January 28, 1972; January 16, 1991; July 12, 2000; June 30, 2004 56 ATTACHMENT III newport Beach public library – collection development policy CUSTOMER’S REQUEST FOR EVALUATION OF LIBRARY RESOURCES We appreciate your interest in the materials which have been selected for inclusion in the collection of the Newport Beach Public Library. If you have a concern about a specific item, we would appreciate your assistance in addressing the matter. Please fill out this form and return it to the Site Manager. The staff will evaluate the material and forward a recommendation to the Library Services Director. Name Date Address City State Zip Phone Resources on which you were commenting: Book Audiovisual Resource Magazine Content of Library Program Newspaper Other 1. Title 2. Author/Producer 3. What brought this title to your attention? 4. Have you seen or heard reviews of this material? 5. Please comment on the resource as a whole. 6. Please note your specific objections. 57 7. What resource(s) would you suggest to provide additional information on this topic? Please use the back of this form if additional space is needed. Thank you for taking the additional time to complete this form. Your Request request for Evaluation evaluation will be given careful consideration and a response provided. Newport Beach Public Library Newport Beach, California Corrected - October 10, 2006 Revisions made – November 16, 2010 58 C.REVISED NEWPORT BEACH PUBLIC LIBRARY COLLECTION DEVELOPMENT POLICY It is the intent of the Board of Library Trustees that the Newport Beach Public Library provide a variety of print and nonprint materials to meet the informational, educational and recreational needs of the entire community. The Library seeks to provide breadth and depth within the collection, various points of view, and differing formats. The Library endeavors to balance materials of permanent value with those of current interest. Materials are selected based on their content as a whole, not on selected excerpts. Race, nationality, or political, social, moral, or religious views of an author will not affect the selection of materials. Selection is based on merit of the work; value of the work within the collection; and the needs and interests of the community. Consideration is given to specific types of material; to materials for specific age groups; to materials for special interests of customers; and to differing formats of materials. These selection criteria will apply equally to materials purchased and to those accepted as gifts. The selection of materials is made by library staff. Customers making requests that items be added to the permanent collection will be referred to the “Suggest a Title” form located on the Library’s website. Suggestions from library customers are encouraged and receive serious consideration. Many items which are not in the collection are available to library customers, through established interlibrary loan practices. Concurrently, the Library participates in universal borrowing, established by the California Library Services Act, Article 4, Section 18731, which states, “A public library participating in universal borrowing shall not exclude the residents of any jurisdiction maintaining a public library.” This allows Newport Beach Public Library customers access to obtaining a library card in other participating public libraries in Orange County and throughout the State of California. The Library believes that the use of library materials is an individual and private matter. All customers are free to select or reject materials for themselves; they may not restrict the freedom of others to read or inquire. Parents have the primary responsibility to guide and direct the use of library materials by their own minor children. In support of the above principles, the Library incorporates the Library Bill of Rights as adopted by the American Library Association Council on January 23, 1980, as Attachment I to the Collection Development Policy and The Freedom 59 to Read Statement as adopted by the American Library Association Council on June 30, 2004, as Attachment II to the Collection Development Policy. Library customers with concerns about a specific title in the collection shall be provided with a copy of the Library's "Collection Development Policy" and its attachments and asked to complete the "Customer’s Request for Evaluation" form, Attachment III of the Collection Development Policy. Library staff shall evaluate the material, based on the "Collection Development Policy" established by the Board of Library Trustees. A recommendation shall be forwarded to the Library Services Director who shall respond in writing to the customer. Any unresolved concerns shall be referred to the Board of Library Trustees for final decision. Library customers requesting specific titles be added to the collection will be directed to the "Suggest a Title” form, located on the Library’s website. Library staff shall evaluate the request based on the "Collection Development Policy" established by the Board of Library Trustees [Attachment I – Library Bill of Rights] [Attachment II – The Freedom to Read Statement] [Attachement III – Customer’s Request for Evaluation of Library Resources] Adopted - October 22, 1990 Amended - October 28, 1991 Amended - January 24, 1994 Reassigned - April 8, 2003 Corrected (Att. II) – October 10, 2006 Revisions Approved – November 16, 2010 Amendments Approved by City Council – September 27, 2011 Formerly I-16 60 ATTACHMENT I LIBRARY BILL OF RIGHTS The American Library Association affirms that all libraries are forums for information and ideas, and that the following basic policies should guide their services. A. Books and other library resources should be provided for the interest, information, and enlightenment of all people of the community the library serves. Materials should not be excluded because of the origin, background, or views of those contributing to their creation. B. Libraries should provide materials and information presenting all points of view on current and historical issues. Materials should not be proscribed or removed because of partisan or doctrinal disapproval. C. Libraries should challenge censorship in the fulfillment of their responsibility to provide information and enlightenment. D. Libraries should cooperate with all persons and groups concerned with resisting abridgement of free expression and free access to ideas. E. A person's right to use a library should not be denied or abridged because of origin, age, background, or views. F. Libraries which make exhibit spaces and meeting rooms available to the public they serve should make such facilities available on an equitable basis, regardless of the beliefs or affiliations of individuals or groups requesting their use. Adopted June 19, 1939. Amended October 14, 1944; June 18, 1948; February 2, 1961; June 27,1967; and January 23, 1980; inclusion of “age” reaffirmed January 23, 1996, by the ALA Council. 61 ATTACHMENT II THE FREEDOM TO READ STATEMENT The freedom to read is essential to our democracy. It is continuously under attack. Private groups and public authorities in various parts of the country are working to remove or limit access to reading materials, to censor content in schools, to label "controversial" views, to distribute lists of "objectionable" books or authors, and to purge libraries. These actions apparently rise from a view that our national tradition of free expression is no longer valid; that censorship and suppression are needed to counter threats to safety or national security, as well as to avoid the subversion of politics and the corruption of morals. We, as individuals devoted to reading and as librarians and publishers responsible for disseminating ideas, wish to assert the public interest in the preservation of the freedom to read. Most attempts at suppression rest on a denial of the fundamental premise of democracy: that the ordinary individual, by exercising critical judgment, will select the good and reject the bad. We trust Americans to recognize propaganda and misinformation, and to make their own decisions about what they read and believe. We do not believe they are prepared to sacrifice their heritage of a free press in order to be "protected" against what others think may be bad for them. We believe they still favor free enterprise in ideas and expression. These efforts at suppression are related to a larger pattern of pressures being brought against education, the press, art and images, films, broadcast media, and the Internet. The problem is not only one of actual censorship. The shadow of fear cast by these pressures leads, we suspect, to an even larger voluntary curtailment of expression by those who seek to avoid controversy or unwelcome scrutiny by government officials. Such pressure toward conformity is perhaps natural to a time of accelerated change. And yet suppression is never more dangerous than in such a time of social tension. Freedom has given the United States the elasticity to endure strain. Freedom keeps open the path of novel and creative solutions, and enables change to come by choice. Every silencing of a heresy, every enforcement of an orthodoxy, diminishes the toughness and resilience of our society and leaves it the less able to deal with controversy and difference. Now as always in our history, reading is among our greatest freedoms. The freedom to read and write is almost the only means for making generally available ideas or manners of expression that can initially command only a small audience. The written word is the natural medium for the new idea and the untried voice from which come the original contributions to social growth. It is essential to the extended discussion that serious thought requires, and to the accumulation of knowledge and ideas into organized collections. 62 We believe that free communication is essential to the preservation of a free society and a creative culture. We believe that these pressures toward conformity present the danger of limiting the range and variety of inquiry and expression on which our democracy and our culture depend. We believe that every American community must jealously guard the freedom to publish and to circulate, in order to preserve its own freedom to read. We believe that publishers and librarians have a profound responsibility to give validity to that freedom to read by making it possible for the readers to choose freely from a variety of offerings. The freedom to read is guaranteed by the Constitution. Those with faith in free people will stand firm on these constitutional guarantees of essential rights and will exercise the responsibilities that accompany these rights. We therefore affirm these propositions: 1. It is in the public interest for publishers and librarians to make available the widest diversity of views and expressions, including those that are unorthodox, unpopular, or considered dangerous by the majority. Creative thought is by definition new, and what is new is different. The bearer of every new thought is a rebel until that idea is refined and tested. Totalitarian systems attempt to maintain themselves in power by the ruthless suppression of any concept that challenges the established orthodoxy. The power of a democratic system to adapt to change is vastly strengthened by the freedom of its citizens to choose widely from among conflicting opinions offered freely to them. To stifle every nonconformist idea at birth would mark the end of the democratic process. Furthermore, only through the constant activity of weighing and selecting can the democratic mind attain the strength demanded by times like these. We need to know not only what we believe but why we believe it. 2. Publishers, librarians, and booksellers do not need to endorse every idea or presentation they make available. It would conflict with the public interest for them to establish their own political, moral, or aesthetic views as a standard for determining what should be published or circulated. Publishers and librarians serve the educational process by helping to make available knowledge and ideas required for the growth of the mind and the increase of learning. They do not foster education by imposing as mentors the patterns of their own thought. The people should have the freedom to read and consider a broader range of ideas than those that may be held by any single librarian or publisher or government or church. It is wrong that what one can read should be confined to what another thinks proper. 63 3. It is contrary to the public interest for publishers or librarians to bar access to writings on the basis of the personal history or political affiliations of the author. No art or literature can flourish if it is to be measured by the political views or private lives of its creators. No society of free people can flourish that draws up lists of writers to whom it will not listen, whatever they may have to say. 4. There is no place in our society for efforts to coerce the taste of others, to confine adults to the reading matter deemed suitable for adolescents, or to inhibit the efforts of writers to achieve artistic expression. To some, much of modern expression is shocking. But is not much of life itself shocking? We cut off literature at the source if we prevent writers from dealing with the stuff of life. Parents and teachers have a responsibility to prepare the young to meet the diversity of experiences in life to which they will be exposed, as they have a responsibility to help them learn to think critically for themselves. These are affirmative responsibilities, not to be discharged simply by preventing them from reading works for which they are not yet prepared. In these matters values differ, and values cannot be legislated; nor can machinery be devised that will suit the demands of one group without limiting the freedom of others. 5. It is not in the public interest to force a reader to accept the prejudgment of a label characterizing any expression or its author as subversive or dangerous. The ideal of labeling presupposes the existence of individuals or groups with wisdom to determine by authority what is good or bad for others. It presupposes that individuals must be directed in making up their minds about the ideas they examine. But Americans do not need others to do their thinking for them. 6. It is the responsibility of publishers and librarians, as guardians of the people's freedom to read, to contest encroachments upon that freedom by individuals or groups seeking to impose their own standards or tastes upon the community at large; and by the government whenever it seeks to reduce or deny public access to public information. It is inevitable in the give and take of the democratic process that the political, the moral, or the aesthetic concepts of an individual or group will occasionally collide with those of another individual or group. In a free society individuals are free to determine for themselves what they wish to read, and each group is free to determine what it will recommend to its freely associated members. But no group has the right to take the law into 64 its own hands, and to impose its own concept of politics or morality upon other members of a democratic society. Freedom is no freedom if it is accorded only to the accepted and the inoffensive. Further, democratic societies are more safe, free, and creative when the free flow of public information is not restricted by governmental prerogative or self- censorship. 7. It is the responsibility of publishers and librarians to give full meaning to the freedom to read by providing books that enrich the quality and diversity of thought and expression. By the exercise of this affirmative responsibility, they can demonstrate that the answer to a "bad" book is a good one, the answer to a "bad" idea is a good one. The freedom to read is of little consequence when the reader cannot obtain matter fit for that reader's purpose. What is needed is not only the absence of restraint, but the positive provision of opportunity for the people to read the best that has been thought and said. Books are the major channel by which the intellectual inheritance is handed down, and the principal means of its testing and growth. The defense of the freedom to read requires of all publishers and librarians the utmost of their faculties, and deserves of all Americans the fullest of their support. We state these propositions neither lightly nor as easy generalizations. We here stake out a lofty claim for the value of the written word. We do so because we believe that it is possessed of enormous variety and usefulness, worthy of cherishing and keeping free. We realize that the application of these propositions may mean the dissemination of ideas and manners of expression that are repugnant to many persons. We do not state these propositions in the comfortable belief that what people read is unimportant. We believe rather that what people read is deeply important; that ideas can be dangerous; but that the suppression of ideas is fatal to a democratic society. Freedom itself is a dangerous way of life, but it is ours. This statement was originally issued in May of 1953 by the Westchester Conference of the American Library Association and the American Book Publishers Council, which in 1970 consolidated with the American Educational Publishers Institute to become the Association of American Publishers. Adopted June 25, 1953, by the ALA Council and the AAP Freedom to Read Committee; amended January 28, 1972; January 16, 1991; July 12, 2000; June 30, 2004 65 ATTACHMENT III CUSTOMER’S REQUEST FOR EVALUATION OF LIBRARY RESOURCES We appreciate your interest in the materials which have been selected for inclusion in the collection of the Newport Beach Public Library. If you have a concern about a specific item, we would appreciate your assistance in addressing the matter. Please fill out this form and return it to the Site Manager. The staff will evaluate the material and forward a recommendation to the Library Services Director. Name Date Address City State Zip Phone Resources on which you were commenting: Book Audiovisual Resource Magazine Content of Library Program Newspaper Other 1. Title 2. Author/Producer 3. What brought this title to your attention? 4. Have you seen or heard reviews of this material? 5. Please comment on the resource as a whole. 6. Please note your specific objections. 66 7. What resource(s) would you suggest to provide additional information on this topic? Please use the back of this form if additional space is needed. Thank you for taking the additional time to complete this form. Your request for evaluation will be given careful consideration and a response provided. Newport Beach Public Library Newport Beach, California Corrected - October 10, 2006 Revisions made – November 16, 2010 67 _____________________________________________________________________________________ RECOMMENDATION: Staff recommends that the Board of Library Trustees approve the Friends of the Library wish list request. DISCUSSION: Founded in 1957 by a small group of volunteers, the Friends of the Library take pride in helping to maintain the excellence of the library system. The Friends Bookstore donates all of its revenue to the library to fund various needs and projects. On an annual basis, staff makes a “wish list” request for funds to supplement the Library’s materials and programming budget. These requests are submitted to the Board of Library Trustees for approval prior to formal submission to the Friends of the Library. The Library has requested funds for general materials, including new print releases, Children’s and YA materials, audiobooks, CDs, DVDs, and funding for the newly implemented Lucky Day Collection. In addition, the Library requested funds for programming. These funds will be used to present the Summer Reading program, Sunday Musicales, Beyond the Canvas, the annual Nutcracker performances by the Festival Ballet, National Library Week programming, Monthly craft programs, First Grade Class Visits, 1000 Books Before Kindergarten, CDM Christmas Walk, Young Adult Advisory Council (YAAC) activities, Teen Volunteer Supplies and Training, Teen Programs, and the Teen Paperback Giveaway. The total amount of the wish list request is $175,000. The Friends of the Library have agreed to administer an additional gift later in the Fiscal Year to help fund an opening day collection at the Corona del Mar Branch. Typically, the Friends provide an annual gift to the Literacy program through the wish list process. This year, however, the Friends will make a donation directly to the Literacy program. NOTICING: This agenda item has been noticed according to the Brown Act (72 hours in advance of the meeting at which the Board of Library Trustees considers the item). Attachment: Friends Wish list FY 2018/19 TO: BOARD OF LIBRARY TRUSTEES FROM: Tim Hetherton, Library Services Director 949-717-3810, thetherton@newportbeachca.gov PREPARED BY: Tim Hetherton, Library Services Director TITLE: Friends of the Library Wish List Request 68 FRIENDS WISH LIST FY 18-19 General Materials $130,000 Library customers continue to expect the latest fiction, mysteries, biographies, and nonfiction books in the adult collections. These funds would allow for purchasing multiple copies of the high-demand newly released titles. Additional copies have become a necessity to maintain the hold queues. The funding for Children’s materials would ensure NBPL is supporting the school curriculums. Children’s classics and favorites would be purchased to replace heavily-used and well-worn titles. •New Print Releases - $50,000 •Children’s and YA - $35,000 •A/V and Sound Recordings - $40,000 •Lucky Day Collection- $5,000 Programming $45,000 Staff hosts innovative and well-attended programs at all locations for adults and children. The requested funds will allow staff to continue provide these events. TOTAL $175,000 69 _____________________________________________________________________________________ RECOMMENDATION: Staff recommends that the Board of Library Trustees approve the Foundation wish list request. DISCUSSION: Through the wish list process, the Newport Beach Public Library Foundation funds valuable library resources and collections. On an annual basis, staff makes a “wish list” request for funds to supplement the Library’s collections and resources. These requests are submitted to the Board of Library Trustees for approval prior to formal submission to the Foundation. This year’s wish list includes requests for downloadable content, digitization of local history assets, continued access to Lynda.com, support for our Literacy program, funding for AWE Early Learning Literacy stations, and funds for an opening day collection at the Corona del Mar branch. This year’s request totals $153,125. NOTICING: This agenda item has been noticed according to the Brown Act (72 hours in advance of the meeting at which the Board of Library Trustees considers the item). Attachment: Foundation Wish list FY 2018/19 TO: BOARD OF LIBRARY TRUSTEES FROM: Tim Hetherton, Library Services Director 949-717-3810, thetherton@newportbeachca.gov PREPARED BY: Tim Hetherton, Library Services Director TITLE: Newport Beach Public Library Foundation Wish List Request 70 FOUNDATION WISH LIST FY 18-19 Downloadable Content $60,000 The Newport Beach Public Library offers diverse online resources for downloadable content, such as eBooks and downloadable audiobooks. The requested funds would support staff in ensuring the current and popular downloadable content is available to our customers. Flipster $25,000 Flipster, a downloadable magazine service, launched in winter 2017, offers complimentary titles to the RB Digital service. Flipster offers titles such as Sports Illustrated, Time, and Cooking Light, as well as the Conde Nast suite of titles. CdM Opening Day Collection $20,000 The Corona del Mar branch library is scheduled to reopen in the Summer 2019. The requested funds would ensure the branch is well-stocked with the newest titles upon the Grand Opening. Lynda.com Remote Access Subscription $13,125 The first year of the subscription to Lynda.com has proven to be a well-used and valuable resource for the public and staff alike. NBPL has 1000s of registered users. The monthly usage has increased year over year. The full access, remote service model has resulted in positive customer feedback and steadily increased usage. Staff utilizes the database to teach advanced topics in the Let’s Talk Tech series of classes. Lynda.com facilitates staff training as well. AWE Stations $10,000 The Corona del Mar branch library is scheduled to reopen in summer 2019. The requested funds would allow the branch to offer two AWE early learning computer workstations upon the Grand Opening. The AWE Early Learning Literacy stations provide tutorials and educational games for young customers to build essential skills. Daily Pilot Microfilm Digitization $10,000 The Newport Beach Public Library is the only repository for the Daily Pilot, a valuable community resource. Digitizing this unique collection will preserve the content while also increasing the searching capabilities of the collection. Phase III of the project will result in 50 rolls of microfilm being digitized. Kanopy $10,000 Kanopy, the streaming video service launched in Winter 2017, remains popular with customers. The requested funds will ensure customers have access to this service throughout the year. Literacy Program $5,000 Newport Beach Public Library Literacy Services offers free, one-on-one tutoring and small group classes in basic literacy to adults who live or work in the Newport Beach area. The requested funds will support the activities and resources of the Literacy Program; including books and audiobooks, as well as various programs designed to encourage and hone literacy skills. TOTAL $153,125 71