HomeMy WebLinkAboutOct 15 AgendaCITY OF NEWPORT BEACH
BOARD OF LIBRARY TRUSTEES AGENDA
Newport Beach Public Library - MARINERS BRANCH
1300 Irvine Avenue, Newport Beach, CA 92660
Monday, October 15, 2018 - 5:00 PM
Board of Library Trustees Members:
Janet Ray, Chair
Paul Watkins, Vice Chair
Douglas Coulter, Secretary
Kurt Kost, Board Member
Jill Johnson-Tucker, Board Member
Staff Members:
Tim Hetherton, Library Services Director
Elaine McMillion, Administrative Support Specialist
The Board of Library Trustees meeting is subject to the Ralph M. Brown Act. Among other things, the Brown Act
requires that the Board of Library Trustees agenda be posted at least seventy-two (72) hours in advance of each regular
meeting and that the public be allowed to comment on agenda items before the Board and items not on the agenda but
are within the subject matter jurisdiction of the Board of Library Trustees. The Chair may limit public comments to a
reasonable amount of time, generally three (3) minutes per person.
The City of Newport Beach’s goal is to comply with the Americans with Disabilities Act (ADA) in all respects. If, as an
attendee or a participant at this meeting, you will need special assistance beyond what is normally provided, we will
attempt to accommodate you in every reasonable manner. Please contact Tim Hetherton, Library Services Director, at
least forty-eight (48) hours prior to the meeting to inform us of your particular needs and to determine if accommodation
is feasible at (949) 717-3801 or thetherton@newportbeachca.gov.
NOTICE REGARDING PRESENTATIONS REQUIRING USE OF CITY EQUIPMENT
Any presentation requiring the use of the City of Newport Beach’s equipment must be submitted to the Library Services
Department 24 hours prior to the scheduled meeting.
I.CALL MEETING TO ORDER
II.ROLL CALL
III.NOTICE TO THE PUBLIC
The City provides a yellow sign-in card to assist in the preparation of the minutes. The
completion of the card is not required in order to address the Board of Library Trustees. If the
optional sign-in card has been completed, it should be given to the Administrative Support
Specialist.
The Board of Library Trustees of Newport Beach welcomes and encourages community
participation. Public comments are generally limited to three (3) minutes per person to allow
everyone to speak. Written comments are encouraged as well. The Board of Library Trustees
has the discretion to extend or shorten the time limit on agenda or non-agenda items. As a
courtesy, please turn cell phones off or set them in the silent mode.
IV.PUBLIC COMMENTS
Public comments are invited on agenda items. Speakers must limit comments to three (3)
minutes. Before speaking, we invite, but do not require, you to state your name for the record.
The Board of Library Trustees has the discretion to extend or shorten the speakers’ time limit
on agenda items, provided the time limit adjustment is applied equally to all speakers. As a
courtesy, please turn cell phones off or set them in the silent mode.
October 15, 2018
Page 2
Board of Library Trustees Meeting
V.CONSENT CALENDAR
All matters listed under CONSENT CALENDAR are considered to be routine and will all be
enacted by one motion in the form listed below. The Board of Library Trustees has received
detailed staff reports on each of the items recommending an action. There will be no separate
discussion of these items prior to the time the Board of Library Trustees votes on the motion
unless members of the Board of Library Trustees request specific items to be discussed and/or
removed from the Consent Calendar for separate action. Members of the public who wish to
discuss a Consent Calendar item should come forward to the lectern upon invitation by the
Chair.
A.Consent Calendar Items
Minutes of the September 17, 2018 Board of Library Trustees Meeting1.
02 MINUTES
Customer Comments2.
Monthly review of evaluations of library services through suggestions and requests
received from customers.
03 CUST COM
Library Activities3.
Monthly update of library events, services and statistics.
04 LIB ACTIVITIES
Expenditure Status Report4.
Monthly expenditure status of the library's operating expenses; services, salaries and
benefits by department.
05 EXPENDITURES
06 FOL DONATIONS
07 FOUND DONATIONS
Board of Library Trustees Monitoring List5.
List of agenda items and dates for monthly review of projects by the Board of Library
Trustees.
08 MON LST
VI.CURRENT BUSINESS
A.Items for Review
October 15, 2018
Page 3
Board of Library Trustees Meeting
Mariners Branch Update6.
Staff will provide the annual overview of Mariners Branch operations, to include
review of parking issues.
09 MARINERS UPDATE
Youth Services Upate7.
Staff will provide the annual overview of Youth Services.
10 YOUTH SERV UPDATE
Corona del Mar Branch Project Update8.
Staff will update the Board on the Corona del Mar Branch Library replacement
project.
11 CDM UPDATE
CLLS Literacy Grant9.
Staff requests that the Board accept the California Library Literacy Services (CLLS)
grant for Literacy Services.
12 LITERACY GRANT
Donation to the Newport Beach Public Library10.
Staff requests that the Board accept a $25 donation made to the Newport Beach
Public Library.
13 NBPL DONATION
Lecture Hall Update11.
Trustee Johnson-Tucker will provide an update on activities related to efforts to
integrate a lecture hall on the Central Library site.
Library Services12.
Report of Library issues regarding services, customers and staff.
B.Monthly Reports
Friends of the Library Liaison Report - DC13.
Trustee update of the most recently attended Friends of the Library Board meeting.
October 15, 2018
Page 4
Board of Library Trustees Meeting
Library Foundation Liaison Report - JJT14.
Trustee update of the most recently attended Library Foundation Board meeting.
Witte Lectures Committee Liaison Report - KK15.
Trustee update of the most recently attended Witte Lectures Committee's meeting.
Literacy Services Liaison Report - TH & PW16.
Trustee update of the most recently attended Literacy Services Advisory Board
meeting.
Library Live Lectures Liaison Report - JR17.
Trustee update of the most recently attended Library Live Lectures Committee's
meeting.
VII.PUBLIC COMMENTS ON NON-AGENDA ITEMS
Public comments are invited on non-agenda items generally considered to be within the subject
matter jurisdiction of the Board of Library Trustees. Speakers must limit comments to three (3)
minutes. Before speaking, we invite, but do not require, you to state your name for the record.
The Board of Library Trustees has the discretion to extend or shorten the speakers’ time limit
on agenda or non-agenda items, provided the time limit adjustment is applied equally to all
speakers. As a courtesy, please turn cell phones off or set them in the silent mode.
VIII.BOARD/COMMITTEE/COMMISSION ANNOUNCEMENTS OR MATTERS WHICH
MEMBERS WOULD LIKE PLACED ON A FUTURE AGENDA FOR DISCUSSION,
ACTION OR REPORT (NON-DISCUSSION ITEM)
IX.ADJOURNMENT
DRAFT
CITY OF NEWPORT BEACH
Board of Library Trustees Newport Beach Public Library 1000 Avocado Avenue, Newport Beach 92660
Meeting Minutes September 17, 2018 - 5:00 p.m.
I.CALL MEETING TO ORDER – Chair Ray called the meeting to order at 5:00 p.m.
II.ROLL CALL - Roll call by Administrative Support Specialist Elaine McMillion
Trustees Present: Chair Janet Ray, Vice Chair Paul Watkins (departed at 6:09 p.m.),
Secretary Douglas Coulter, Board Member Jill Johnson-Tucker, Board Member Kurt Kost
Trustees Absent: None
Staff Present: Tim Hetherton, Library Services Director
Elaine McMillion, Administrative Support Specialist Natalie Basmaciyan, Library Services Manager
Melissa Hartson, Circulation & Technical Processing Coordinator
Debbie Walker, Branch & Youth Services Coordinator Cherall Weiss, Literacy Coordinator
III.NOTICE TO THE PUBLIC
IV.PUBLIC COMMENTS
None
V.CONSENT CALENDAR
A.Consent Calendar Items
1.Minutes of the August 20, 2018 Board of Library Trustees Meeting
Vice Chair Watkins incorporated Mr. Mosher's suggested revision of September 13 for
International Literacy Day in Item VI.B.16 on page 5.
Motion made by Board Member Coulter, seconded by Board Member Kost, and carried
(3-0-2-0) to approve the Minutes of the August 20, 2018 meeting.
AYES: Ray, Coulter, Kost
NOES: ABSTENTIONS: Watkins, Johnson-Tucker ABSENCES:
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Board of Library Trustees Meeting Minutes September 17, 2018
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2. Customer Comments
Monthly review of evaluations of library services through suggestions and requests received from customers.
Vice Chair Watkins disagreed with the customer comment dated July 30, 2018 regarding use of the tables in the dining area. Additional tables in the dining area would be good. The space should not be limited to dining. Anyone should be able to use the tables for
any Library-related purpose. Library Services Director Hetherton had shared with him that additional tables and chairs will be placed in the dining area. With respect to the customer
comment dated August 27, 2018 regarding the genealogy series, Library Services Director
Hetherton had advised that a new Adult Services Coordinator or other staff may take on the role in the future. With respect to the August 29, 2018 comment regarding parking at
Mariners Branch, Library Services Director Hetherton had suggested a parking study.
Parking is a recurring problem.
Library Services Director Hetherton suggested he speak with Public Works Director Webb to request a Mariners parking study. City staff has ordered additional tables and chairs, and some of them will be placed in the patio and indoor dining area. The dining area is
important for tutoring. Chair Ray suggested additional parking at the Mariners Branch Library could enhance
customers' experience of the Library. Board Member Johnson-Tucker remarked on the possibility of expanding Mariners Branch
parking into the adjacent park.
Chair Ray thanked staff for responding to customer comments.
3. Library Activities
Monthly update of library events, services and statistics.
4. Expenditure Status Report
Monthly expenditure status of the library's operating expenses, services, salaries, and benefits by department.
5. Board of Library Trustees Monitoring List List of agenda items and dates for monthly review of projects by the Board of Library Trustees.
Vice Chair Watkins remarked that Mr. Mosher's comments regarding Library Activities, Expenditure Status Report, and the Monitoring List were not well taken. If Mr. Mosher
cared to comment orally, Vice Chair Watkins would respond.
Board Member Johnson-Tucker noted the lack of items on the Monitoring List for
November and December. Library Services Director Hetherton indicated staff could present additional policies for review.
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Board of Library Trustees Meeting Minutes September 17, 2018
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Motion made by Vice Chair Watkins, seconded by Board Member Johnson-Tucker, and
carried (5-0-0-0) to approve Consent Calendar Items V.A.2–V.A.5. AYES: Ray, Watkins, Coulter, Kost, Johnson-Tucker
NOES: ABSTENTIONS: ABSENCES:
VI. CURRENT BUSINESS
A. Items for Review
6. Literacy Program Update
Literacy Coordinator Cherall Weiss and Newport/Mesa ProLiteracy's Board President Eve-Marie Kuntzman will give an oral report on the Literacy
program and events.
Literacy Coordinator Cherall Weiss reported that members of ProLiteracy are actively
trying to connect with other organizations, businesses, and the community. In addition, members are increasing the use of social media. ProLiteracy is varying the mix of classes and adding workshops for public speaking, financial literacy, legal issues, and docent tours
of museums. Currently, ProLiteracy has 132 active learners, 101 active tutors, and 25 other volunteers. Because the Library has limited space available for learners and tutors to work, the dining area has been a godsend, and additional tables and chairs are
welcome. Literacy Day was an amazing event, where learners' writings were shared. The third annual Happy Hour featuring Aimee Bender is planned for October. The annual luncheon sold out prior to the event and netted slightly less than $25,000. The Career
Online High School program had ten original scholarships, and four learners graduated the prior week. ProLiteracy will be obtaining more scholarships for potential high school
graduates.
In response to questions, Literacy Coordinator Weiss related that the accredited Career
Online High School program is part of ProLiteracy. The program is offered jointly by the
Library and ProLiteracy and costs about $1,500 per student. The State matches funds raised for the program. ProLiteracy is promoted to the community through articles,
mailers, and social media and works with the State to market the high school program. Over the past two years, fundraising for ProLiteracy has been good such that all programs are funded. Companies have funded scholarships for the Career Online High School
program. Joanna Ordonez has replaced previous Literacy Assistant Victoria Okolo. Board Member Kost suggested the café offer a food discount to tutors.
7. Study Room Policy Review
Staff requests that the Board review the Study Room Policy.
Library Services Director Hetherton reported the Study Room Policy is working well as
written, and he sees no reason to modify it.
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Board of Library Trustees Meeting Minutes September 17, 2018
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Vice Chair Watkins remarked that Mr. Mosher made some good points in his comments.
The dates of adoption and revision should be added at the end of the policy, and the number of the policy should be added in the upper right-hand corner of the policy.
In response to Chair Ray's query, Board Member Johnson-Tucker the subcommittee work is complete.
Board Member Johnson-Tucker recommended the first sentence of the policy be revised to "there are three study rooms available." In the second sentence of the second
paragraph, "a use" should be "use."
In reply to Board Member Johnson-Tucker's inquiry, Library Services Director Hetherton
indicated the Charles Sword Meeting Room is reserved for groups of six or more who want
to hold discussions. The Library does not have a separate policy for it, but staff can develop one.
After some discussion of groups going to the reference desk, as stated in paragraph 3, and the purpose of going to the reference desk, Board Members agreed that the final
sentence should read "a representative of the group must go to the reference desk before their scheduled session to check in."
Motion made by Vice Chair Watkins, seconded by Board Member Johnson-Tucker, and carried (5-0-0-0) to adopt revisions to the Study Room Policy as discussed during the meeting and to direct staff to present a revised policy to the Board of Library Trustees in
October for approval.
AYES: Ray, Watkins, Coulter, Kost, Johnson-Tucker
NOES: ABSTENTIONS:
ABSENCES:
Jim Mosher commented that the absence of study rooms at Branches has been often
noted, and study rooms at all Branches would be nice. 8. Expressive Use Areas Policy Review
Staff requests that the Board review the Expressive Use Areas policy and designate and approve the placement of an Expressive Use Area for the new Corona del Mar Branch.
Library Services Director Hetherton did not recommend any changes to the Expressive Use Areas Policy. An Expressive Use Area will be designated for the Corona del Mar
Branch when it is complete and ready to open. In reply to Mr. Mosher's comments, Library Services Director Hetherton stated the Library Services Director has the authority to deny
use under certain circumstances. During weekend and evening hours, staff has a
designated person in charge (PIC) who can grant permission to use the area. The user checks in and staff reviews the policy with them. In case of rain, staff allows the user to
move the table beneath the overhang. As long as there are no negative impacts on other
Library users then the designated areas may be used.
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Board of Library Trustees Meeting Minutes September 17, 2018
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Vice Chair Watkins recommended the label NBPL 9 and the revision and adoption dates
be added to the policy. In Item 3 of the policy, the comma between "Library" and "use" should be deleted. On the website, the location links should be labeled to correspond to Item 2 in the policy. Item 8 about banners will be deleted.
Following a discussion of the use of banners and retaining a written banner policy for staff's use and the Board's reference, the Board of Library Trustees determined Item 8
should be deleted from the Expressive Use Areas Policy and inserted into the Library's operational policy.
In answer to Chair Ray's inquiry, Library Services Director Hetherton explained that the area is located to the side of the entryway so that patrons can access the Library.
Motion made by Vice Chair Watkins, seconded by Board Member Johnson-Tucker, and carried (5-0-0-0) to incorporate revisions to the Expressive Use Areas Policy as discussed
during the meeting AYES: Ray, Watkins, Coulter, Kost, Johnson-Tucker
NOES: ABSTENTIONS: ABSENCES:
9. Corona del Mar Branch Project Update
Staff will update the Board on the Corona del Mar Branch library
replacement project.
Library Services Director Hetherton announced that the construction project is four months
ahead of schedule and under budget. The Public Works Department had the contractor install a layer of cork in the second-floor hallway near the fire station living quarters and
replace the vinyl composition, floor tiles with carpet.
Board Member Coulter shared his conversation with Mark Vukojevic wherein Mr.
Vukojevic agreed to arrange a tour of the project for the Board of Library Trustees. Board Member Kost remarked that this project would help to lay the foundation for
rebuilding the Branch on the Peninsula in similar format. In reply to Chair Ray's question, Branch & Youth Services Coordinator Debbie Walker
reported that there are two children’s programs per week scheduled at the Community Youth Center. 10. Library Journal Three-Star Libraries Comparison Staff will present a comparison of library Journal Three-Star Libraries.
Library Services Director Hetherton reported the Library is in the middle of the rankings for three-star libraries of the same expenditure group with the exception of the library visits
category. The number of library visits shows the Library is well used and a desirable place
to be. Compared to four-star libraries of the same expenditure group, the Library is consistently number two with the exception of public computer use. The Library is very
competitive with four-star libraries. He attempted to find the algorithm for ranking libraries,
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Board of Library Trustees Meeting Minutes September 17, 2018
Page 6
but the Library Journal had closed their website. He will search again when the Library
Journal names the new star libraries in December. Staff will continue their efforts to improve. Mr. Mosher's suggestion of counting minutes of computer use rather than sessions is a good one, as many continue their computer sessions when no one else is
waiting. If the Library Journal added a category for Wi-Fi sessions, the Library would rank highly.
In response to questions from Board Members, Library Services Director Hetherton advised that he had not contacted the Library Journal to ask why the Library received
three rather than four stars. Staff is compiling the data for 2017 to submit to the Library
Journal and can prepare a comparison of 2015 data and 2017 data. Populations for the cities reported are not always comparable.
Board Member Johnson-Tucker remarked that three stars is not shabby. Newport Beach residents purchase books rather than check them out from the Library. Perhaps the
Library's data is not exactly comparable to data reported by other libraries. Board Member Coulter found it interesting that grouped libraries, such as Irvine, are not
on the list. Director Hetherton noted that a large percentage of local homeowners have internet
service in their homes so do not need to visit the Library's public computers. Vice Chair Watkins suggested staff invite staff from the Library Journal to lunch and ask
how the Library can improve. He concurred with Mr. Mosher's suggestion to provide Policy Binders at Central Library and each Branch and requested staff confirm the correct
Mission Statement is shown on the Library website.
Vice Chair Watkins departed the meeting at 6:09 p.m.
Jim Mosher agreed that the reporting of statistics may not be uniform across libraries. Allowing lengthy sessions on public computers may not benefit the Library's statistics. He
questioned whether staff responds to the State and Federal surveys independently or whether one survey utilizes the data reported to the other survey.
Circulation & Technical Processing Coordinator Melissa Hartson explained that the Library Journal gives specific instructions for gathering and reporting data. The State report contains information from the Federal report.
11. Lecture Hall Update
Board Member Johnson-Tucker will provide an update on activities related
to efforts to integrate a lecture hall on the Central Library site.
Board Member Johnson-Tucker reported the team met with the architects the prior Friday.
The architects explored three possible sites and suggested the area near the donor wall as the preferred location. Two sites were not preferred because one would block the Stahr
Room in the Children’s section and the other is not quite large enough. The preferred site
is located near the donor wall. This location would eliminate 18 parking spaces. However, adding spaces near the chiller yard might be a solution. There were concerns about
making the side wall attractive. Trustee Johnson-Tucker will speak with the Newport
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Board of Library Trustees Meeting Minutes September 17, 2018
Page 7
Beach Library Foundation Board, and the focus group members formed by the Assistant
City Manager. The next steps include obtaining more information. The plans could then be prepared for public for comment.
In response to questions, Board Member Johnson-Tucker explained that the plans call for a one-story structure. The San Diego lecture hall seats approximately 300; whereas, the preferred site could seat 348. She had visited with the Irvine Company, but they were not
receptive to a location near their employee parking area adjacent to the Central Library parking area. The primary challenges for the project are parking and funding.
Chair Ray noted the preferred site connected to the Library entry and the bamboo garden was a plus. Visitors to the lecture hall would arrive through that area.
Toby Larson advised that use of a rooftop deck on the structure would be dependent upon the weather during the events.
Board Member Kost suggested reorienting the building so that the entryway flows into the Library and the lecture hall.
Jim Mosher remarked that a lecture hall on the preferred site should complement the Library entry. The need for a lecture hall is not great enough to justify detracting from the
welcoming appearance of the Library. 12. Library Services
Report of Library issues regarding services, customers, and staff.
Library Services Director Hetherton reminded Board Members that ProLiteracy's Happy
Hour with Aimee Bender is scheduled for October 6. Library Administration staff's retreat is planned for November 9. He will present staff's customer service goals to the Board for
comment in after the retreat. Branch & Youth Services Coordinator Debbie Walker is
preparing events to celebrate Central Library's 25th anniversary in 2019. An open house scheduled September 20 from 7:30 – 9:00am for City staff will help introduce them to the
various library services; Board Members are invited. B. Monthly Reports
13. Friends of the Library Liaison Report
Trustee update of the most recently attended Friends of the Library Board
meeting.
Board Member Coulter reported the Friends of the Library bookstore sales have increased
5.2 percent compared to 2017, and net income has increased 6 percent. Income from Amazon sales has increased 35.8 percent and averages $24 per book. Sales from the bookstore and quarterly sale in August totaled $20,412. Membership now totals 884.
14. Library Foundation Liaison Report
Trustee update of the most recently attended Library Foundation Board
meeting.
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Board of Library Trustees Meeting Minutes September 17, 2018
Page 8
Toby Larson, Newport Beach Public Library Foundation Board Member, announced that
the new Foundation Program Director is Kunga Wangmo-Upshaw. He thanked the Board of Library Trustees who attended the Foundation’s donor event. 15. Witte Lectures Committee Liaison Report Trustee update of the most recently attended Witte Lectures Committee's monthly meeting.
Nothing new to report.
16. Literacy Services Liaison Report Trustee update of the most recently attended Literacy Services Advisory
Board meeting.
Nothing new to report
17. Library Live Lectures Liaison Report
Trustee update of the most recently attended Library Live Lectures
Committee's meeting. Nothing new to report.
VII. PUBLIC COMMENTS ON NON-AGENDA ITEMS
None VIII. BOARD OF LIBRARY TRUSTEES ANNOUNCEMENTS OR MATTERS WHICH
MEMBERS WOULD LIKE PLACED ON A FUTURE AGENDA FOR DISCUSSION, ACTION OR REPORT (NON-DISCUSSION ITEM)
None
IX. ADJOURNMENT – 6:50 p.m.
11
1
COMMENT #
Date Received
Source of Comment
Staff Member
Staff Member Title
Date Responded to Customer
1
9/5/2018
Email
Natalie Basmaciyan
Library Services Manager
9/6/2018
2
9/5/2018
Email
Natalie Basmaciyan
Library Services Manager
9/6/2018
NEWPORT BEACH PUBLIC LIBRARY CUSTOMER COMMENTS
SEPTEMBER 2018
COMMENT RESPONSE
Hello. I used to live in Northern California, where they had a lawyer at the
public library one day a week for a few hours giving law advice. Is that
available at this library?
Thank you for contacting the Newport Beach Public Library
regarding law advice and resources. I have been in contact with
the Orange County Public Law Library to begin such a service.
The OC Public Law Library is in the process of hiring a new
Director and is not staffed to provide this service yet. Please feel
free to contact the OC Law Library directly to receive law advice.
Their contact information is:
Orange County Public Law Library
515 North Flower Street
Santa Ana, CA 92703
(714)338-6790
Please let me know if we may be of further assistance.
Sincerely.
Hello, I am a frequent visitor of the library but I can't seem to find recycling
and composting bins inside the library. Does the Newport Beach Library not
recycle?! Regards,
Thank you for contacting the Newport Beach Public Library
regarding recycling. The City of Newport Beach requires the
trash contractor, CR&R, to sort all refuse to remove items for
recycling. Rest assured that anything you place in a City trash
receptacle will be sorted for recycling. Here is the link to the
City’s information page:
https://www.newportbeachca.gov/government/departments/public-
works/municipal-operations/trash-recycling/waste-
services#Recycling
Please let me know if we may be of further assistance.
Sincerely.
12
2
COMMENT #
Date Received
Source of Comment
Staff Member
Staff Member Title
Date Responded to Customer
COMMENT RESPONSE
3
9/6/2018
Email
Natalie Basmaciyan
Library Services Manager
9/6/2018
4
9/14/2018
Email
Helen Medina
Reference Librarian
9/14/2018
5
9/17/2018
Email
Melissa Hartson
Circ & Tech Proc Coord
9/17/2018
Thank you for contacting the Newport Beach Public Library
regarding the library floorplans. Here is the link for the Central
Library floorplan:
https://www.newportbeachlibrary.org/about/hours-and-
locations/central-library/central-library-floorplan
Here is the link for the Balboa branch floorplan:
https://www.newportbeachlibrary.org/home/showdocument?id=52
171
Here is the link for the Mariners branch library:
https://www.newportbeachlibrary.org/Home/ShowDocument?id=5
3237
The Corona del Mar branch library is being rebuilt. The floorplan
will be available in Spring or Summer of 2019 on the library’s
website. You may find all the floorplans under the “About Us” tab
at newportbeachlibrary.org. Please let me know if we may be of
further assistance. Best wishes at Cal Poly Pomona! Sincerely.
Hi, I am an architecture student at Cal Poly Pomona. I am doing a case
study project on your library. I was wondering if you had the actually floor
plans of the building.Thank you for your time and help. Sincerely.
Dear librarians, I would please like to know how to pay online for late
books. Could you please email me back what to do.
You may pay your fees through the library’s website,
www.newportbeachlibrary.org. There is a “My Account” link
located at the top of the home page. You will be prompted to
enter your last name and library card # when you click on the “My
Account” link. After you login, you will click on the amount owed
and follow the prompts to enter your payment.
Thank you for your inquiry.
Where can I find in the website to reset my password? I forgot my
password
Thank you for contacting the library. In order to reset your
password for Lynda.com, please contact the Lynda.com
Customer Service department at (888) 335-9632. Unfortunately,
library staff cannot reset a password and there is not an online
reset process, either. This phone number is located on our
eBranch Databases page if you ever need to look it up again:
https://www.newportbeachlibrary.org/ebranch/eresources.
Sincerely.
13
3
COMMENT #
Date Received
Source of Comment
Staff Member
Staff Member Title
Date Responded to Customer
COMMENT RESPONSE
6
9/17/2018
Comment Card
Natalie Basmaciyan
Library Services Manager
9/19/2018
7
9/10/2018
Comment Card
Natalie Basmaciyan
Library Services Manager
9/10/2018
Jeremy and Camille went out of the way to help me with a large print job
and scanning. I apprecciate their help and willingness to step up!
Natalie thanked the customer for the nice compliment.
Greetings, I've got a library account and I'm not able to find the
LYNDA.COM path through your website. Will you direct me to the correct
website to initiate this new account please? Thank you for your time.
Good morning, and thank you for contacting the Newport Beach
Public Library regarding Lynda.com. To access Lynda.com,
please follow these steps:
• go to newportbeachlibrary.org
• click on the eBranch tab
• click on Databases
• click on Lifelong Learning
• click on Lynda.com
• you then set up a profile using your NBPL library card number
You have free, unrestricted access to Lynda.com if you follow this
path. Please let me know if you have any questions.
Sincerely.
14
4
COMMENT #
Date Received
Source of Comment
Staff Member
Staff Member Title
Date Responded to Customer
COMMENT RESPONSE
8
9/24/2018
Comment Card
Debbie Walker
Youth & Branch Services Coord
9/24/2018
The children's section and programming are great!! Especially liked the
Kids and Adult Summer Reading Programs. I would love for the parenting
display section to return to the children's section. I have three little kids
and rarely get the chance to go upstairs (as they are too loud for the adult
sections) please bring it back !!
I received your comment form stating that you would love the
parenting display to return to the Children’s section. You also
mentioned that you appreciated the programming and Summer
Reading Program (SRP) for Children and Adults.
We do appreciate the compliments for programming and SRP.
Staff strives to make sure that everyone who visits the library has
a pleasant and productive experience.
In terms of the parenting display, we found that when we were
required to re-arrange furnishings and materials when some of
the carpeting was redone during the summer, the new
arrangement of tables, couches, puzzle tables, etc. worked best
without the large display unit that was being used for those
materials. The very large crowds we have coming to several of
the storytimes have made it necessary to have more room for
strollers, adult caregivers, etc. Removal of the unit also improved
sight lines to that section giving staff and customers entering the
room a clearer view of the programming area.
We do appreciate your input though and will definitely take your
request into consideration as we look at future room
arrangements and addition of furnishings. In the meantime
please do not hesitate to talk to Children’s Room staff to check
with Reference upstairs regarding any parenting books you may
be looking for. They can call upstairs and have staff pull items for
you so that you can quickly and easily pick them up and not worry
about your children disturbing others.
Again we thank you for your use of the library, your kind
comments regarding programming and your suggestions
regarding parenting materials.
15
NEWPORT BEACH PUBLIC LIBRARY
To: Board of Library Trustees
From: Tim Hetherton, Library Services Director
Re: Report of Library Activities – October 15, 2018 Meeting
_________________________________________________________________________________
TIM HETHERTON, LIBRARY SERVICES DIRECTOR
“A book, too, can be a star, a living fire to lighten the darkness, leading out into the expanding universe.”
-Madeleine L'Engle
Literacy
During the week of September 24, California Library Literacy Services (CLLS) held a conference in
Sacramento for all Literacy Program Coordinators around the state. With 108 library literacy programs
and over 80 new Coordinators, attendees were able to share best practices, new systems, ideas and resources.
NBPL’s Cherall Weiss provided presentations on three topics: theories and practices on increasing vocabulary; creating a learner publication and using it for public relations; and the annual writing
competition, Writer 2 Writer. Cherall came back from Sacramento with new many new ideas to implement in our own program.
The Literacy Program recently hired Joanna Ordonez as a Departmental Assistant. Welcome aboard Joanna!
Credit Union of Southern California The Credit Union of Southern California ceased operations and vacated their space in the Central Library
on October 3. Community Development, the City entity that manages leases, is interested in the
Library’s perspective concerning how the space will be used in the future.
LJ Star Library follow-up
Keith Curry Lance is best known in the public library community as the co-creator of the Library Journal Index of Public Library Service and a long-time state and national leader in the development and use of
public library statistics. Mr. Lance is available to help libraries get the most out of the LJ Index project. I
contacted Mr. Lance and informed him of NBPL’s desire to move from three-star status to four-star status. Mr Lance responded:
Tim,
Thanks for writing.
While your goal is an admirable one, it’s an almost impossible one to engineer on
purpose. And, frankly, that’s almost by design. The reason for this is that Star status is based on ever-moving targets from year to year—the average on each statistic for your
spending peer group. Some issues to consider:
1.Whether or not a library is a Star library is not just a matter of what’s going on with its
own statistics, but very largely a matter of what’s going on with all the other libraries in its
spending peer group.
16
2. With Star status going to less than 3% of the nation’s libraries each year, the statistical
differences that move a library from 3 to 4 Stars are often subtle, if not razor-thin.
3. Another issue to keep in mind is that there are many ways for a library to excel in the
LJ Index formula. Just consider the extremes: Because equal weight is given to all 5 statistics, a library can earn a high score by either a) excelling on all or most of the 5
statistics or b) excelling to an extraordinary degree on only 1 or 2 of the 5 statistics. (One
of the things my longtime colleague, the late Ray Lyons, and I agreed about early on was that we were not interested in making value judgements about one type of library use
being any more important than the others.)
4. There’s also the potential wrinkle of a library’s spending changing in such a way that it
moves from one spending peer group to another from one year to the next.
5. And the really big wrinkle for the next few years is that we expect there to be an
additional statistic coming into the formula each year—a total game-changer!
All this said, you’ve raised an interesting topic, and I would be delighted to speak with you
about it sometime. If nothing else, it might be a productive conversation for both of us to discuss how you are looking at, and using, your library’s Star status and the data
underlying it.
Looking forward to hearing further from you.
Regards, Keith
Library Administration Annual Retreat
In preparation for the annual Library Administration retreat on November 9, I have asked Natalie and
each of our three Coordinators to develop a customer service initiative for 2019. Here’s what they have come up with:
Adult Services Coordinator Rebecca Lightfoot:
Reference Collection Evaluation and Redesign
“Print reference is becoming obsolete as publishers cease printing traditional reference books
and move to an online format. The Newport Beach Public Library subscribes to a great number of
databases that offer our customers a myriad of options regarding their reference needs.
Online databases provide more up to date information than print materials. Databases have
become more user friendly, allowing customers who enjoy doing research on their own to search and find relevant results with greater ease than before. Our job as librarians has become more
about showing customers how to use resources than finding information for them. The new,
easier search options allow those customers to utilize those resources like never before, while also giving us as librarians better tools in order to do our jobs more efficiently.
We never have to replace online resources because unlike physical items they are never lost or damaged. Databases also allow multiple customers to use the same resource at the same time, providing greater access to more people.
Reference staff will evaluate the print collection. We will determine duplicate resources in
databases we already own and withdraw obsolete items. We will then evaluate new databases
that are available that could further allow us to better serve our customers’ reference needs, such
17
as Chilton’s, Nolo, and Britannica.
The cost of print materials continues to climb. This project would have minimal impact on the
library’s budget, as any savings we would recoup from not ordering print materials could go
towards the cost of new databases.
Doing a thorough, hands on evaluation of the reference collection, both print and online, would
also benefit the librarians who work at the reference desk, allowing them to become more familiar with our offerings and better able to answer customer inquiries.
Space is also a consideration as our print collection of circulating materials continues to grow. Removing a portion of the print reference collection would allow us to utilize the stacks for other
collections, or perhaps even rethink the area and add more seating or other fixtures.”
Branch and Youth Services Coordinator Debbie Walker:
Outreach
“The initiative I am putting forward is one that will expand the outreach we offer groups who wish to bring children and/or teens to the library. Currently, thanks to a generous donation by the
Friends of the Library, all first grade classes of Newport Mesa Elementary schools located in
Newport Beach are invited to visit the library during the regular school year. The Friends pay for bus transportation for the classes and a book for each student. Every September a letter packet
is sent to each principal describing the offer and how to book the visit. The Branch and Youth
Services Coordinator is the contact for this and makes the bookings. This outreach program would continue.
Other youth related groups (other schools, scouts, home-schoolers, etc.) who wish to have tours do contact the library directly. However, with this proposal, the goal is that the process will
become more streamlined and will empower staff to direct those individuals or groups requesting library visits to a specific page on the website that will accommodate this request.
Here is the proposal:
• A “Services to Teachers and Educators” webpage would be created as part of this
initiative;
• The webpage would offer choices of tours and visits available;
• A form would be created to be housed on this page to allow the customer to fill out
pertinent information regarding their visit. Here is a sample of how we might build the
form based on the service offered by the Skokie Public Library in Illinois:
o https://skokielibrary.info/services/teachers-schools/kindergarten-tour/
o The NMUSD schools who are currently eligible for the Friends 1st grade tour offer
will be encouraged to book their future visits through the website;
• A similar form would be created for those groups or organizations who would be
interested in the library going out to them;
• The requests made (either to visit the Library or to have Librarians go out to the
community) from the form would be sent to an e-mail address created by IT (like the
Muniref account we currently have);
• Although one staff person would be assigned to monitor the requests and respond
accordingly, several members of the Youth Services team would have access as back-up
to assure that requests were answered and dealt with in a timely manner;
18
• A secondary goal related to making outreach requests and opportunities more accessible
and visible to the public would be to expand the members of staff who can help with visits
either to or outside the Library. Depending on the size, age and interest level of those
making the request, Adult Reference staff would be asked to assist and/or handle
requests in addition to the Youth Services team. This would create more numerous
outreach opportunities and expand the pool of staff available to fulfill the requests.”
Circulation and Technical Processing Coordinator Melissa Hartson
Library Card Registration
“With the introduction of a new ILS, we have the opportunity to incorporate new library card
registration features into our sign up process. We can reach more customers and expedite the
registration procedure.
The new ILS will have Circulation app functionality, allowing staff to use the mobile tablets we already own to register customers for library cards. We will have the ability to meet customers where they are. Throughout the year, we host numerous library programs where we can setup a
staffed table to register customers for library cards when they attend one of our programs. Additionally we conduct off-site story times, attend community outreach events, and hold a
number of programs on the Civic Green. Each of these produces opportunities to interact with a
variety of people in their element. We can engage with customers by meeting them in moments like these.
The library registers nearly 12,000 new cardholders on an annual basis. Utilizing the tablets for registration will decrease the time it takes to register a new library card. The data from the tablet
synchronizes automatically with our ILS and eliminates the need for staff to interpret the
information on hand-written forms.
There will not be a cost factor as we have the equipment necessary to download and use the ILS
app once we implement the new ILS.”
Library Services Manager Natalie Basmaciyan:
The Big Picture “The Newport Beach Public Library provides myriad resources, services, and programs for the
community. Delivering high-quality library services requires a trained, educated staff to engage the public with the library. This 2019 customer service initiative focuses on training staff at
minimal expense while providing professional development and a broader understanding of how
NBPL functions.
The Board of Library Trustees (BLT) meet once a month to review library policy and activities,
approve future enhancements, and provide a public forum for discussion. The BLT agenda packet, a public document, contains staff reports, financial and statistical reports, and operational
information. This document, also available online, serves as a valuable training tool for staff.
Assigning full-time staff to read and report on the BLT agenda packet each month provides
insights into the full scope of library services. Staff development ultimately benefits the
customers in that they receive thoughtful, complete answers about how the library functions. For example, staff may explain how a challenge to the Collection Development policy was resolved
via the Customer Comments section. Staff will be more confident explaining how the various policy changes come about to better serve the community. Educating staff on the roles of the
19
Administrative team will result in seamless customer transfers to supervisors.
The cost to fund this initiative is minimal, staff training time, and the benefit remains a well-
informed unified staff. Customers benefit when staff delivers poised, professional, consistent
interactions. Supervisors will schedule staff 1-2 hours per month to read the BLT agenda packet, take notes, and communicate with her or his supervisor about the takeaways for the month.
Supervisors, in turn, may identify new interests among the staff based on what they discovered in
the BLT agenda packet. A side benefit of this training and customer service initiative involves the staff learning about how City Boards, Commissions, and Committees function to support staff and
the public. The Board of Library Trustees agenda packet provides a detailed, comprehensive view of how
the Newport Beach Public Library continues to function as the cultural, educational, and recreational heart of Newport Beach. Training staff via this readily available tool builds the future
leaders and thinkers for the Newport Beach Public Library.”
BLT Wheelhouse List
Dr. Serge Dedina Thursday, October 25 @ 7:00pm
Friends Room, Central Library Ocean conservationist, author, and Southern California beach town mayor, Dr. Serge Dedina will
discuss innovative ways being used to restore and protect some of the world’s most important
coastal and marine ecosystems and the wildlife that thrive in them.
Jonathan Bloom
Thursday, November 8 @ 7:00pm Friends Room, Central Library
Jonathan Bloom is a journalist and author of American Wasteland: How America Throws Away
Nearly Half of Its Food (and What We Can Do About It). He interviewed numerous experts, from famed chef Alice Waters to Nobel Prize winning economist Amartya Sen, to find out not only why
and how we waste, but what we can do “to keep our Earth and its inhabitants physically and morally healthy.”
NATALIE BASMACIYAN, LIBRARY SERVICES MANAGER Librarian III Recruitment
Rebecca Lightfoot earned the promotion to Librarian III as the Adult Services Coordinator. Rebecca began her NBPL career in December 2008 as a Librarian I at the Central Library. She transferred to the
Balboa branch library laterally and gained valuable branch, PIC, and facilities experience. Rebecca
earned the promotion to Librarian II as the branch librarian at Mariners in April 2015. Rebecca joins the administrative team, effective October 2nd, and will relocate to the Central Library. Dr. Lucy Jones event Dr. Lucy Jones, the world-renowned seismologist, appeared at the library on Saturday September 8th to
speak about the impact of world disasters on human history. 250 people attended the lecture. The
event was promoted to coincide with the City’s Disaster Preparedness Expo and National Disaster Preparedness Month. NBTV filmed the lecture. Dr. Jones signed 60 books for customers and was
engaging and informative. The Friends of the Library generously funded this event.
20
City Staff Open House
The Central Library hosted a City Staff Open House on Thursday September 20th, from 7:30AM-9AM. 82 people attended and 62 completed a tour of the building to win an NBPL-branded prize. The theme of
the event was Take a Spin Around the Library. Thank you to all the staff who came in early to greet and
engage with our City partners.
Star Wars Digital Saturday event
The Central Library hosted Star Wars Digital Saturday on September 29th. Approximately 450 people attended the day’s events. Costume characters from a volunteer organization interacted with the public
and posed for photos. The day featured an online safety session with Officer Gary Clemente from NBPD, crafts, staff presentations on digital resources and a Jedi training session. Children;s Librarian Nadia Dallstream was the coordinator of the well-attended event. The Friends of the Library generously
funded this event.
Orange County Children’s Book Festival
Library Services Manager Natalie Basmaciyan and Youth and Branch Services Coordinator Debbie Walker staffed a booth at the Orange County Children’s Book Festival at Orange Coast College on Sunday September 30th. Staff interacted with approximately 1,000 people and opened 31 new library
cards. Customers learned about library services and won prizes. This event is the largest children’s book festival in the country. The Friends of the Library generously funded this event.
Sunday Musicale Soul Language performed on Sunday September 30th. 126 people attended the lively concert, which
featured Brazilian harmony and melody.
DEBBIE WALKER, BRANCH AND YOUTH SERVICES COORDINATOR
Branches
Programs at branches included a video game craft program at Mariners and the ever popular “Talk Like
a Pirate Day” event at Balboa which featured a magician and crafts and was attended by 71 children and their adults. CDM storytimes held at the CYC continued to draw good crowds as the new library and fire station building is going up at a fast and furious pace and shows all indications of being completed
ahead of schedule.
Mariners had the most personnel news with a new page starting in mid-September and at the end of the
month, Rebecca Lightfoot, Branch Librarian promoting up to the Librarian III Adult Services Coordinator position. Librarian II Andy Kachaturian will take over the Branch Librarian position in early October.
Everyone is very excited for Rebecca as she takes on this new endeavor and grateful for the strong and
productive leadership she provided in her years at Mariners as Branch Librarian.
Youth Services Annika hosted the first of three Coding for Kids programs on Tuesday, September 11. These popular programs give younger users a hands-on experience in computer coding. On Friday, September 28th a
crowd of over 60 had the opportunity to meet author Trudi Trueit and herpetologist, snake wrangler,
toxinologist and National Geographic explorer Zoltan Takacs. Ms. Trueit is the author of the new National Geographic Explorer Academy fiction series for middle grades and Mr. Takacs travels around
the world collecting venom from poisonous creatures which is then converted into life-saving medicines. Ms. Trueit and Mr. Takacs both appeared courtesy of Whale of a Tale Bookshoppe. Books were sold and the special guests signed copies and posed for pictures. On Saturday, September 29 as part of
Digital Saturday, Star Wars characters and Star Wars themed stories and crafts were a huge hit at the first ever Star Wars Day for NBPL. Nadia coordinated the very popular event and worked with staff from
all departments to assure the program went off without a hitch.
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Teen Services
To assist high school students with early-admission applications, college prep programs were offered every weekend in September. Topics included a College Essay workshop, Common App workshop and
US App Workshop where students worked on their own essays and applications with tips and guidance
from a college counselor from Collegewise. Practice ACT and SAT test programs were also offered. YAAC met for the first time since the summer break and new PT Library Assistant Kristie Bailey joined
Nadia in hosting the event. New members and old from 7th grade to 12th and a mix of schools including
CDM, NHHS, Sage Hill, Harbor Day, etc. enjoyed trivia, pizza and a chance to share ideas regarding teen programming and upcoming volunteer opportunities.
MELISSA HARTSON, CIRCULATION AND TECHNICAL PROCESSING COORDINATOR
Staffing Craig Chamberlain joined the NBPL team this month. He is a Library Page assigned to work at the
Mariners Branch Library.
We are continuing to work with Human Resources on recruitments for additional Library Page and P/T
Library Clerk vacancies.
22
Proquest Articles Retrieved 2018-2019
July Aug Sept AVG.
Business Databases 1433 1359 908 1233
Newspapers--Current 1005 1008 989 1001
Newspapers--Historical 1579 1255 1639 1491
Magazines 212 781 171 388
JUL AUG SEP
2018 2018 2018
Tracked by #searches
Ancestry 520 547 434 1501
A to Z Databases 1005 2362 1180 4547
AskART 228 262 185 675
BioResCtr*35 61 58 154
FoF Ancient Hist 260 73 52 385
GDL 31 14 39 84
GVRL 43 31 384 458
HeritageQuest 2183 2343 2670 7196
Kids InfoBits 28 113 56 197
Lynda.com 6214 8231 8030 22475
LitResCtr 13 69 24 106
Opposing Vpts*6 54 730 790
Nat Geo 9 21 22 52
Nat Geo Kids 6 27 5 38
NoveList Plus 197 170 186 553
NoveList K-8 Plus 15 81 73 169
ProQuest 4069 3731 3108 10908
Ref USA Bus.1868 1259 1431 4558
Ref USA Res.*87 103 84 274
World Book Online 6 15 38 59
Tracked by #sessions
Cypress Resume 10 11 14 35
Kanopy 565 691 670 1926
ScienceFLIX 4 14 23 41
Testing & EdRefCtr 46 64 49 159
Universal Class 83 65 51 199
Tracked by #page views
Consumer Reports 1263 X 989 2252
CultureGrams 154 590 247 991
Morningstar 20950 8675 6152 35777
NetAdvantage 4391 7341 6348 18080
RealQuest 112 41 184 337
Tumblebooks 186 142 123 451
Value Line 14836 13507 14724 43067
Tracked by Hours Used
Rosetta Stone 40.1 17 12.7 69.8
Notes: Consumer Reports data unavailable for August 2018
Database FY
Comparisons
YTD
18/19
23
Sep-18 YTD 18/19 YTD 17/18
BALBOA 6,198 20,242 20,209
CDM 8 23 11,959
MARINERS 27,043 74,313 90,333
CENTRAL 69,876 229,971 229,259
Ebooks/Emagazines 11,681 36,382 30,795
TOTAL 114,806 360,931 382,555
OCT 17 120,348
NOV 17 113,587
DEC 17 106,451
JAN 18 119,751
FEB 18 107,236
MAR 18 124,029
APR 18 115,165
MAY 18 117,063
JUN 18 117,808
JUL 18 123,229
AUG 18 122,883
SEP 18 114,806
TOTAL 1,402,356
12 Month Comparison
NEWPORT BEACH PUBLIC LIBRARY - SEPTEMBER 2018
CIRCULATION
BALBOA
CDM
MARINERS
CENTRAL
Ebooks/Emagazines
100,000
105,000
110,000
115,000
120,000
125,000
130,000
135,000
140,000
145,000
150,000
155,000
160,000
OCT 17 NOV 17 DEC 17 JAN 18 FEB 18 MAR 18 APR 18 MAY 18 JUN 18 JUL 18 AUG 18 SEP 18
1575518
1818709
1588822 1582953
1582914
1598265
1610818
1529391
1464640
1424594
1250000
1375000
1500000
1625000
1750000
1875000
2000000
FY 08/09 FY 09/10 FY 10/11 FY 11/12 FY 12/13 FY 13/14 FY 14/15 FY 15/16 FY 16/17 FY 17/18
CIRCULATION
24
Sep-18 YTD 18/19 YTD 17/18
BALBOA 357 1,266 1,561
CDM 0 0 1,306
MARINERS 2,972 8,246 10,120
CENTRAL 10,178 30,091 28,924
TOTAL 13,507 39,603 41,911
12 Month Comparison
OCT 17 13,571
NOV 17 12,281
DEC 17 11,095
JAN 18 13,313
FEB 18 12,649
MAR 18 11,743
APR 18 12,753
MAY 18 12,701
JUN 18 14,504
JUL 18 13,208
AUG 18 12,888
SEP 18 13,507
TOTAL 154,213
NEWPORT BEACH PUBLIC LIBRARY - SEPTEMBER 2018
REFERENCE
BALBOA
CDM
MARINERS
CENTRAL
0
3,000
6,000
9,000
12,000
15,000
18,000
21,000
24,000
OCT 17 NOV 17 DEC 17 JAN 18 FEB 18 MAR 18 APR 18 MAY 18 JUN 18 JUL 18 AUG 18 SEP 18
181,315
211,742
199,880 191,567
184,260
190,391
168,496
162,510 157,149
156,521
120,000
140,000
160,000
180,000
200,000
220,000
240,000
FY 08/09 FY 09/10 FY 10/11 FY 11/12 FY 12/13 FY 13/14 FY 14/15 FY 15/16 FY 16/17 FY 17/18
REFERENCE
25
Sep-18 YTD 18/19 YTD 17/18
BALBOA 3,440 12,349 12,512
CDM 0 0 9,585
MARINERS 22,085 49,983 69,029
CENTRAL 49,565 185,691 203,543
TOTAL 75,090 248,023 294,669
12 Month Comparison
OCT 17 88,092
NOV 17 88,082
DEC 17 86,211
JAN 18 93,209
FEB 18 88,450
MAR 18 100,010
APR 18 115,595
MAY 18 99,442
JUN 18 104,584
JUL 18 80,162
AUG 18 92,771
SEP 18 75,090
TOTAL 1,111,698
NEWPORT BEACH PUBLIC LIBRARY - SEPTEMBER 2018
CUSTOMERS SERVED IN LIBRARY
BALBOA
CDM
MARINERS
CENTRAL
50,000
60,000
70,000
80,000
90,000
100,000
110,000
120,000
130,000
140,000
150,000
160,000
170,000
OCT 17 NOV 17 DEC 17 JAN 18 FEB 18 MAR 18 APR 18 MAY 18 JUN 18 JUL 18 AUG 18 SEP 18
1200664
1258585
1258902
1131330 1074933
1399841 1256238
1209719
1102106
1158344
600000
775000
950000
1125000
1300000
1475000
1650000
FY 08/09 FY 09/10 FY 10/11 FY 11/12 FY 12/13 FY 13/14 FY 14/15 FY 15/16 FY 16/17 FY 17/18
CUSTOMERS SERVED IN LIBRARY
26
Sep-18 YTD 18/19 YTD 17/18
BALBOA 170 563 432
CDM 0 0 1,695
MARINERS 1,097 2,730 3,491
CENTRAL 6,134 17,006 13,365
TOTAL 7,401 20,299 18,983
12 Month Comparison
OCT 17 5,556
NOV 17 4,793
DEC 17 3,722
JAN 18 4,152
FEB 18 5,177
MAR 18 5,107
APR 18 6,375
MAY 18 5,771
JUN 18 9,944
JUL 18 6,840
AUG 18 6,058
SEP 18 7,401
TOTAL 70,896
PROGRAM ATTENDANCE
NEWPORT BEACH PUBLIC LIBRARY - SEPTEMBER 2018
BALBOA
CDM
MARINERS
CENTRAL
0
2,000
4,000
6,000
8,000
10,000
12,000
OCT 17 NOV 17 DEC 17 JAN 18 FEB 18 MAR 18 APR 18 MAY 18 JUN 18 JUL 18 AUG 18 SEP 18
43419
28680
53534
51570
51894
49977
64473
67646
69922
69535
0
15000
30000
45000
60000
75000
90000
FY 08/09 FY 09/10 FY 10/11 FY 11/12 FY 12/13 FY 13/14 FY 14/15 FY 15/16 FY 16/17 FY 17/18
PROGRAM ATTENDANCE
27
LIBRARY EXPENDITURES 2018-2019
(October 1, 2018)
ACCOUNT DESCRIPTION
ORIGINAL
APPROP
REVISED
BUDGET
YTD
EXPENDED
MONTHLY
EXPENDED
AVAILABLE
BUDGET
I SALARY & BENEFITS
SALARY FULL-TIME REGULAR 2,768,340 2,768,340 542,399 202,913 2,225,941
SALARY PART-TIME 967,642 969,642 157,070 58,631 812,572
BENEFITS 2,278,603 2,281,103 434,951 296,424 1,846,152
SALARY & BENEFITS TOTAL 6,014,585 6,019,085 1,134,420 557,968 4,884,665
II MAINT & OPERATION
PROFESSIONAL SERVICE*137,577 137,577 785 218 136,792
UTILITIES 274,885 274,885 77,004 37,275 197,881
PROGRAMMING 5,500 5,500 826 826 4,674
SUPPLIES**83,170 83,961 23,225 7,325 60,736
LIBRARY MATERIALS 619,740 624,555 281,929 51,840 342,626
FACILITIES MAINTENANCE 174,951 174,951 16,060 4,851 158,891
TRAINING AND TRAVEL 15,075 15,075 424 424 14,651
GENERAL OPERATING EXPENSES***24,200 24,200 1,993 854 22,207
PERIPHERALS 5,000 5,000 0 0 5,000
INTERNAL SERVICE FUNDS 1,419,637 1,419,637 0 0 1,419,637
OFFICE EQUIPMENT 2,000 2,000 0 0 2,000
MAINT & OPERATION TOTAL 2,761,735 2,767,341 402,247 103,614 2,365,094
LIBRARY BUDGET TOTAL 8,776,320 8,786,426 1,536,667 661,582 7,249,759
*PROFESSIONAL SERVICES - INCLUDE OUTSIDE PRINTING, JANITORIAL, WINDOW SERVICE
**INCLUDES OFFICE , PROCESSING AND JANITORIAL SUPPLIES
***INCLUDES, ADVERTISING, DUES, EVENT INSURANCE
28
FRIENDS
FY 18-19
As of Sep 30, 2018
Date Funded Wish List
Jul 2018 Amount Purpose
Amt Expended
YTD Notes
$55,000 New Adult Print Materials $ 10,000 In Process
$45,000 Programming $ - Begin Spending in 2nd Qtr
$40,000 A/V Materials and Sound Recordings $ 4,000 In Process
$35,000 Children's & YA materials $ 2,000 In Process
Total 175,000$ 16,000$
29
FOUNDATION
FY 18-19
As of Sep 30, 2018
Date Funded Wish List
Sep 2018 Amount Purpose
Amt Expended
YTD Notes
60,000$ eBook Content & Platform $ -Spending to Begin 2nd Qtr
25,000$ Flipster Subscription $ - Invoiced in 2nd Qtr
20,000$ CdM Opening Day Collection $ - Hold for Branch Opening
13,125$ Lynda.Com Subscription $ 13,125 Complete
10,000$ AWE Early Literacy Stations $ - Hold for Branch Opening
10,000$ Daily Pilot Digitization $ 10,000 Complete
10,000$ Kanopy Streaming Films $ 2,636 In Process
5,000$ Adult Literacy Program $ 5,000 Complete
Total 153,125$ $ 30,761
30
Previous
Agenda Date AGENDA ITEM Scheduled
Agenda Date
Ongoing Ongoing
Ongoing Ongoing
Ongoing Ongoing
Oct 16, 2017 Oct 15, 2018
Oct 16, 2017 Oct 15, 2018
Jan 16, 2018 Jan 22, 2019
Jan 16, 2018 Jan 22, 2019
Feb 27, 2018 Feb 19, 2019
Feb 27, 2018 Feb 19, 2019
Mar 19, 2018 Mar 18, 2019
Mar 19, 2018 Mar 18, 2019
Mar 19, 2018 Mar 18, 2019
Mar 19, 2018 Mar 18, 2019
Mar 19, 2018 Mar 18, 2019
Apr 16, 2018 Apr 15, 2019
Apr 16, 2018 Apr 15, 2019
May 21, 2018 May 20, 2019
Jun 18, 2018 Jun 17, 2019
CLOSED 2018 Jun 17, 2019
Jun 18, 2018 Jun 17, 2019
Jun 18, 2018 Jun 17, 2019
Jul 16, 2018 Jul 15, 2019
Jul 16, 2018 Jul 15, 2019
Jul 16, 2018 Jul 15, 2019
Aug 20, 2018 Aug 19, 2019
Sep 17, 2018 Sep 16, 2019
LAST
REVIEWED POLICY REVIEW
Jun 16, 2014 NBPL 5 Newport Beach Public Library Internet Use Policy (formerly City Council Policy I-8)Nov 19, 2018
Feb 21, 2017 NBPL 11 Rules for Acceptable Use of Wireless Internet Connections Nov 19, 2018
Oct 07, 2013 NBPL 10 Laptop Borrowing Policy Nov 19, 2018
Feb 03, 2014 NBPL 3 Library Gift and Donor Policy (formerly City Council Policy I-4)Nov 19, 2018
Oct 10, 2006 CC I-7 Library Meeting Rooms Policy (Council Policy I-7)Dec 17, 2018
Jun 16, 2014 NBPL 6 Media Lab Use Policy Dec 17, 2018
Jun 16, 2014 NBPL 7 Sound Lab Use Policy Dec 17, 2018
Feb 17, 2015 NBPL 8 Display and Distribution of Materials Policy Jan 21, 2019
May 12, 2015 NBPL 1 Library Use Policy (formerly City Council Policy I-2)Feb 18, 2019
Jan 17, 2017 NBPL 4 Children in the Library Policy (formerly City Council Policy I-6)Mar 18, 2019
CC I-1 Library Service Policy (City Council Policy I-1)Aug 19, 2019
Feb 27, 2018 NBPL 12 Circulation Policy Feb 17, 2020
Aug 20, 2018 NBPL 2 Collection Development Policy (formerly City Council Policy I-3)Aug 17, 2020
Sep 17, 2018 NBPL 9 Expressive Use Areas Sep 21, 2020
Sep 17, 2018 NBPL 13 Study Room Policy Sep 21, 2020
Review of San Diego Library's Proposed Library Fines Policy
Branch Update - Balboa
Statistical Comparison Report of Peer Libraries/Meeting Spaces
BOARD OF LIBRARY TRUSTEES MONITORING LIST
Literacy Program Update
Branch Update - Mariners
Review Holidays / Meeting Schedule
Newport Beach Public Library eBranch & Database Review
Annual Budget - Preliminary Review
Youth Services Update
Lecture Hall Update
Corona del Mar Branch Project Update
Policy Review (See List Below)
Election of Board of Library Trustees Officers/Trustee Liaisons
Proposed Library Closures for Winter Holidays 2018
Arts & Cultural Update
Branch Update - Corona del Mar
Annual Budget - Approval
WiFi Usage Compared to Other Libraries
Assign a Lecture Hall Capital Campaign Committee
Information Technology Update
Library Material Selection & Downloadable Services
Further Review of Library Fines
Media Lab Update
Marketing Update & Social Networking Update
Adult and Reference Services Update
Financial Report Comparison of Beginning Budget to End of the Year Amended Budget (Every June)
31
_____________________________________________________________________________________
The Crean Mariners Branch of the Newport Beach Public Library opened in April of 2006, with 15,305
square feet. This branch is unique in Newport Beach as it is a joint use facility with the adjoining
Mariners Elementary School. During the school year, when school is in session the school portion of the
library is closed to the public and library staff members are on hand to retrieve items for the public. We
have a built in after school audience for our afternoon programs, so we get large crowds of school
children heading over to the library once school lets out to do homework and take advantage of other
library resources. This also gives us a wonderful outreach opportunity, since we don’t have to go off site
to visit with students.
We are a busy branch, open 71 hours a week, the same number as Central. We offer five popular
storytimes every week, a once a week afternoon Lego program, and once a month we have a special
family event such as a craft or performer.
Personnel
Full time Library Assistant Annika Helmuth was promoted the Corona del Mar branch librarian and left
to take her new post in January of 2018. Library Assistant Janice Nikula transferred over to Mariners
from CdM. New Branch Librarian Andy Kachaturian came onboard on October 8th.
Our two part time Library Assistants left early in 2018 for full time positions with other library systems.
We have two new part time Library Assistants who have become part of the team. We also had several
pages join the Mariners’ team.
Facility Maintenance
This was a very exciting year for the Mariners’ branch. In January the Foundation provided funding for a
new music CD shelving unit, extra shelves for the existing DVD units, and a new Holds Shelf. These new
shelving units allowed us to reconfigure the area by the circulation desk to provide better visibility and
ease of browsing the music CDs.
TO:
BOARD OF LIBRARY TRUSTEES
FROM: Library Services Department
Tim Hetherton, Library Services Director
949-717-3810, thetherton@newportbeachca.gov
PREPARED BY: Rebecca Lightfoot, Adult Services Coordinator
TITLE: Crean Mariners Branch Report October 2017 – October 2018
32
In July of 2018 we were closed for two weeks to facilitate the re-carpeting of the entire branch. It was a
big project, involving different vendors and City personnel. Happily, the project was finished on time and
the branch was able to reopen on schedule. Customers and staff alike are pleased with how nice the
new carpeting looks. (Please see Appendix A for photos of the carpeting project).
Public Service
Circulation and Reference Services
Our service population is 24,073, although we get many visitors from neighboring areas. 325,568
circulations occurred from October of 2017 through September of 2018, and we had a total of 41,424
reference questions for the same time period. The numbers are down slightly this year because of the
two week closure for the carpeting (last year we had 355,098 circulation and 43,437 for reference).
Program Attendance
We currently have 440 active participants in the 1000 Books before Kindergarten program between the
four branches. We have had 27 children finish the program here at Mariners.
We had 10,682 attendees at storytimes this year, compared to 10,719 attendees last year. We had 2,227
attendees at our craft and other special programs, such as our weekly Lego Block Parties. Our Lego Block
Parties usually average around 35 people every week.
Summer Reading Program
We had a very successful Summer Reading Program this year. We had seven weeks of special programs
during the summer, with a total attendance of 760. We had two performances each for our three
performer programs, and we were at room capacity for most of these shows.
Class Visits
We hosted six classes from Kaiser Elementary school in June, talking to a total of 173 third graders about
using the library and passing out new cards. They were all very excited to get to check out their first
33
books. We spoke to 581 students from Mariners Elementary in June, promoting the Summer Reading
Program.
Other Programs
We were excited to host the two Teen Exam prep classes here at Mariners in September, one for the
SAT test and one for the ACT. Both events were at capacity with 55 attendees. There is already another
test prep program planned for February.
Mariners’ Elementary School
Library Media Clerk Jennifer Gotcher continues to run the school side of the library during school hours.
The Mariners School PTA donates $3,000 twice a year from their Book Fair Fundraiser to our children’s
collection. Librarian Christine Chapel went to the Book Fair this year to select the titles to be added to
the collection.
Collection Maintenance
Our collection is currently around 69,891 items. We are grateful for the new shelving units and
additional shelving that the Foundation funded, which allowed us to make better use of the space and
shelve more items in a more attractive fashion. The two week closure for the carpeting necessitated us
having to move nearly every book off the shelf, which gave us a great opportunity to balance the shelves
when we put items back. We ended up moving all the juvenile Spanish books to one location for ease of
browsing, and separated Large Print Fiction and Mystery, which had previously been combined.
Comments
The new shelving units for the music CDs and Holds Shelf are positive customer amenities. Everyone was
very pleased with how well the carpeting turned out, and I was extremely proud of how well staff was
able to help customers picking up holds and Summer Reading prizes in the lobby during the closure.
Everyone was appreciative of the services we were able to provide while the rest of the building was
closed. We are looking forward to potentially reconfiguring the public computer areas in the future. This
library is well used and much loved by the community, so it’s always nice to have the opportunity to
change things in order to better serve our customers. It has been an eventful, busy year full of changes
and we’re eagerly looking ahead to what the future has in store for this branch.
34
Appendix A – Carpeting Photos
Nonfiction
Nonfiction
Nonfiction Book Trucks / Holds
Pickup/Temporary Circ desk in Lobby
Public Computer Area
Children’s Area
Circ Area
35
Nonfiction Book Trucks
Staff Workroom
NOTICING:
This agenda item has been noticed according to the Brown Act (72 hours in advance of the meeting at
which the Board of Library Trustees considers the item).
36
___________________________________________________________________________________________
This report is an overview of Youth Services which encompasses the Juvenile component of the Library
collection and programming in addition to Teen Services. The Youth Services team includes staff assigned to
Central in addition to the Branches. All members contribute to the planning and presentation of a variety of
programs including, but not limited to storytimes, craft events, test preparation, etc. The time period covered in
this report is primarily from late October 2017 to mid October 2018.
Staffing
At Central the staffing component continues to be two full-time Children’s Librarians and three part-time Library
Assistants. Kristie Bailey, the newest of the Library Assistants, came on board in late August of this year. An
additional member of the Central team is Annika Helmuth, Branch Librarian for CDM who currently reports to
Central until the opening of the new branch facility in mid-2019. Annika has been assigned the direct
supervision of the three part-time Library Assistants in the interim. The Mariners Youth Services team includes
one full-time Librarian and a full-time Library Assistant while at Balboa, the Branch Librarian is responsible for
programming with help from a part-time Library Assistant.
Teen Services at Central, which includes not only Teen programming, teen volunteers and coordinating YAAC
(Young Adult Advisory Council), is provided by Children’s Librarian Nadia Dallstream and Kristie. Janice Nikula,
the full-time Library Assistant at Mariners, oversees teen services and volunteers at Mariners. Teen services at
Balboa is overseen by the Branch Librarian.
General Programming
With minor exceptions, Youth Services programming is funded by a generous donation from the Friends of the
Library. The Bunnies and Books Festival is one of those exceptions as it is sponsored by the NBPL Foundation.
Children’s Author visits arranged by the Whale a Tale Bookshoppe are the other exception as the author’s come
free of charge as they are on book tours and appreciate the opportunity to speak about their latest publications.
The Friends funding covers everything including the supplies and marketing required for Summer Reading
Program, storytimes, stand-alone themed craft events, weekly Lego building (Mariners), drop-in crafts, in
addition to 1000 Books Before Kindergarten and first grade class visits. Some stand-out programs from the past
several months have included a Halloween Extravaganza, Butterfly Release this past April, a three part “Coding
for Kids,” and Star Wars Digital Saturday which was a combined children’s/teen and adult event held on the last
Saturday of September.
TO: BOARD OF LIBRARY TRUSTEES
FROM:
Library Services Department
Tim Hetherton, Library Services Director
949-717-3810, thetherton@newportbeachca.gov
PREPARED BY: Debbie Walker, Branch & Youth Services Coordinator
TITLE: Youth Services – Library Board Report – October 2018
37
Teen programming has had an especially strong emphasis on college and test preparation. Throughout the year
prep classes have been offered in ACT, SAT and Advanced Placement Class testing as well as tips on college essay
writing. These events were only held at Central in the past but are now held at Mariners as well.
Storytimes continue to be the main staple of Youth Services programming at all locations. During the closure of
CDM these past few months the storytimes normally held at that facility have been moved to the CYC in Grant
Howald Park (Tuesdays and Thursdays) and Central (Fridays). Annika Helmuth, the Branch Librarian for CDM
presents the CYC storytimes and rotates the Friday program at Central with other Youth Services staff. The
Monday morning Preschool storytime offered at Marina Park took a hiatus during the summer to accommodate
summer classes offered by the Recreation Department but resumed on Monday, September 10. The storytimes
aimed at the youngest customers (Books & Babies, Toddler) continue to draw the largest audiences on a weekly
basis at all locations.
1000 Books Before Kindergarten continues to be a steady ongoing program tailored for the youngest of library
users. Finishers receive a book to keep and a certificate of completion signed by the Library Director.
National Library Week offers the opportunity for the Library Board Trustees and City Leaders to participate in
storytimes and other Library Programming. This past year this annual ALA sponsored program was held from
April 8 – 14 and themed “Libraries Lead.” This year Summer Reading Program (SRP) was themed “Reading
Takes You Everywhere!” and ran for seven weeks from Saturday, June 23 to Saturday, August 11th. As in the past
library customers of all ages participated. Although the number of total participants in the Children’s program
was down the tiniest bit (3 less than last year), all other numbers were well over those of 2017 (programming,
prizes given out, etc.) including a very significant jump in the percentage of finishers which went from 37% last
year to 43% this year. Teen registrants and finishers were also up from the previous year. Teen volunteers
continued to be an important component in assuring the success of SRP, assisting at all locations with sign-ups,
prize distributions and the special programs scheduled each week.
Outreach
First Grade Class Visits: This outreach opportunity, funded by the Friends, has continued to be an effective way
to promote library services to all first graders attending Newport Mesa Public schools that are located in the city
of Newport Beach. The funding provided pays for bus transportation and a paperback book per student.
SRP School Visits: From late May to early June, Youth Services staff are scheduled at Newport Beach Elementary
school assemblies to present a quick and fun program about SRP. Brochures about the Children’s program are
distributed to grades K – 5 while the 6th graders learn about Teen SRP.
Scout and other School Tours: This past year Scout troops (boys and girls) and private schools have also
contacted the Children’s Library staff to set up tours of the library and have the opportunity to learn about
library resources. These tours are tailored specifically to the needs and size of the groups.
38
Teen Outreach: In addition to the Paperback Giveaways done at Corona del Mar High, Newport Harbor High and
Ensign this past spring, in late October, 2017, Nadia attended a teacher in-service session for the Social Studies
Department to share information about the eBranch and other Library resources. Almost 100 library cards were
also processed for Newport Harbor High AVID students.
Materials Collection/Accelerated Reader/Booklists
The current Juvenile materials collection contains 89,888 items. Although the Juvenile collection includes
categories found in the Adult collection: fiction, non-fiction, graphic novels, DVDs, audiobooks, downloadable
eBooks and eAudiobooks, and music CDs, the items unique to Children’s are picture books, board books, easy
readers, phonics readers and kits (this is a picture book that includes a CD with an audio version of the
story). Fiction items make up 65% of the collection and nonfiction makes up 35% of the collection. Board
Books, Easy Readers, and Graphic Novels tend to have the largest use with each item checking out an average of
more than eight times per year. DVDs and Blu-Rays also continue to be popular items.
The Librarians who select for both the juvenile and teen collections use a variety of resources to assist them.
These include review journals, library related websites, listservs, newspaper and magazine reviews, customer
and fellow staff suggestions in addition to making sure that choices reflect school curriculum needs, current
trends and events in popular culture as well as classics in fiction and non-fiction. All print materials are currently
ordered through Brodart, DVDs and music CDs with Baker & Taylor. Downloadable eBooks and eAudiobooks are
purchased from and offered on the Axis 360 and Overdrive platforms. Print items and media arrive for the most
part “shelf ready” and the vendors large inventory of materials guarantee that library customers get the items
they are looking for.
As is the case every September and October, staff created Booklists are in the process of being reviewed and
revised. The Booklists have proven to be a valuable resource and learning tool not only for Library customers
but for staff as well. All revisions will be reflected on the website when the process is completed in late October.
The booklists incorporate books and other media and are arranged by reading level, genre and universal topics.
All of the lists link directly to the online catalog. Hannah Haase works with other members of the Youth Services
staff to maintain an extensive set of booklists for YA readers as well.
Accelerated Reader (AR) levels continued to be added to the Juvenile collections at all locations. Newly
purchased items arrive already labeled while older items are labeled by staff on a continual basis. The online
catalog actually offers a search feature that allows users to search by various AR levels.
39
Conclusion
Even with changes in staffing and programming, the
Youth Services department continues to be a vital
and important component of the Newport Beach
Public Library system. Each member of the staff
constantly strives to think of new and creative ways
to serve our youngest customers whether through
the materials they are selecting for check-out or the
programs and events they plan throughout the
year. It is truly a privilege and pleasure to be part
of such a fabulous team.
NOTICING:
This agenda item has been noticed according to the Brown Act (72 hours in advance of the meeting at which the
Board of Library Trustees considers the item).
40
_____________________________________________________________________________________
DISCUSSION:
Project Manager Peter Tauscher of Public Works reports that the project remains ahead of schedule.
Crews are preparing the building for winter, and the building has been subjected to a great deal of
waterproofing.
Workers completed the last structural observation during the week of October 8, and are now preparing
to work on the interior of the building.
Windows will be delivered towards the end of October and will be installed at that time. All lathing and
plastering will also be completed in October, depending on other trades and the weather. Crews are
installing the fire suppression system and this work should be completed in November.
Branch Librarian Annika Helmuth reports that story times are back on the normal schedule now that
summer has concluded, and story time attendance totals have almost doubled from 144 to 282.
Recreation staff at Community Youth Center at Grant Howald Park, where the Library provides story
times, continue to do a fantastic job of transitioning the room from recreation program use to library
program use each week.
A meeting with Brodart, one of the Library’s primary material vendors, to discuss the opening day
collection, is scheduled for November.
The Friends of the Library have graciously offered to fund an opening day collection ($110,000) for the
branch. The collection will include print materials for adults and children, as well as DVDs, CDs, and
audiobooks. In addition, the Friends have offered to purchase teak patio furniture ($6,400) for the
reading porch. Staff has prepared a formal request to Friends for $116,400.00 for the purchase of these
items, which will be submitted to Friends of the Library on Tuesday, October 16, pending Board
approval.
NOTICING:
This agenda item has been noticed according to the Brown Act (72 hours in advance of the meeting at
which the Board of Library Trustees considers the item).
TO: BOARD OF LIBRARY TRUSTEES
FROM: Library Services Department
Tim Hetherton, Library Services Director
949-717-3810, thetherton@newportbeachca.gov
PREPARED BY: Tim Hetherton
TITLE: Corona Del Mar Branch Update
41
Recommendation
Staff recommends the acceptance of a grant in the amount of $18,000 from the California Library Literacy Services to support the Newport Beach Library Adult Literacy Program. If
accepted a budget amendment to allocate the funds will be proposed to City Council at the October 23, 2018 meeting.
Discussion
The Library Literacy Program offers one-on-one tutoring and small group classes to customers with low literacy skills. The Program is partially funded by the City’s general fund and partially
funded through grants, donations and the fundraising efforts of Newport Mesa ProLiteracy. One
of the major funding resources is through the California State Library Literacy Services annual grant program. A grant of $18,000 has been awarded to the Library to support our high quality
Literacy Program. The grant funds will be used towards staffing for the program. This $18,000
grant represents the California Library Literacy Services first award for FY 2018/2019.
TO: LIBRARY BOARD OF TRUSTEES
FROM: Library Services Department
Tim Hetherton, Library Services Director 949-717-3810, thetherton@newportbeachca.gov
PREPARED BY: Melissa Hartson
TITLE: Grant Acceptance from California Library Literacy Services
42
Recommendation
Staff recommends the Board of Library Trustees approve the acceptance of a donation of $25 from a
local chapter of the P.E.O. Sisterhood to enhance the Library’s materials collection.
Discussion
Annika Helmuth, Corona del Mar Branch Librarian, and Julie Duncan, Library Support Supervisor, spoke
at the October Chapter QV P.E.O. Sisterhood meeting. They gave a 30-minute presentation promoting
the Library and the array of services available. The Chapter donated $25.00 to the Library as a thank you
for participating in the meeting. The Library will use the funds to purchase materials for the collection.
Staff recommends the acceptance of this donation by the Library Board of Trustees. If accepted the
donation will be allocated into Library Materials operating account.
NOTICING:
This agenda item has been noticed according to the Brown Act (72 hours in advance of the meeting at
which the Board of Library Trustees considers the item).
TO: LIBRARY BOARD OF TRUSTEES
FROM: Library Services Department
Tim Hetherton, Library Services Director
949-717-3810 thetherton@newportbeachca.gov
PREPARED BY: Melissa Hartson, Circulation and Technical Processing Coordinator
TITLE: Donation Acceptance from P.E.O. Sisterhood
43