HomeMy WebLinkAboutAGENDA JAN 22 2019CITY OF NEWPORT BEACH
BOARD OF LIBRARY TRUSTEES AGENDA
Newport Beach Public Library
1000 Avocado Avenue, Newport Beach, CA 92660
Tuesday, January 22, 2019 - 5:00 PM
Board of Library Trustees Members:
Janet Ray, Chair
Paul Watkins, Vice Chair
Douglas Coulter, Secretary
Kurt Kost, Board Member
Jill Johnson-Tucker, Board Member
Staff Members:
Tim Hetherton, Library Services Director
Elaine McMillion, Administrative Support Specialist
The Board of Library Trustees meeting is subject to the Ralph M. Brown Act. Among other things, the Brown Act
requires that the Board of Library Trustees agenda be posted at least seventy-two (72) hours in advance of each regular
meeting and that the public be allowed to comment on agenda items before the Board and items not on the agenda but
are within the subject matter jurisdiction of the Board of Library Trustees. The Chair may limit public comments to a
reasonable amount of time, generally three (3) minutes per person.
The City of Newport Beach’s goal is to comply with the Americans with Disabilities Act (ADA) in all respects. If, as an
attendee or a participant at this meeting, you will need special assistance beyond what is normally provided, we will
attempt to accommodate you in every reasonable manner. Please contact Tim Hetherton, Library Services Director, at
least forty-eight (48) hours prior to the meeting to inform us of your particular needs and to determine if accommodation
is feasible at (949) 717-3801 or thetherton@newportbeachca.gov.
NOTICE REGARDING PRESENTATIONS REQUIRING USE OF CITY EQUIPMENT
Any presentation requiring the use of the City of Newport Beach’s equipment must be submitted to the Library Services
Department 24 hours prior to the scheduled meeting.
I.CALL MEETING TO ORDER
II.ROLL CALL
III.NOTICE TO THE PUBLIC
The City provides a yellow sign-in card to assist in the preparation of the minutes. The
completion of the card is not required in order to address the Board of Library Trustees. If the
optional sign-in card has been completed, it should be placed in the box provided at the podium.
The Board of Library Trustees of Newport Beach welcomes and encourages community
participation. Public comments are generally limited to three (3) minutes per person to allow
everyone to speak. Written comments are encouraged as well. The Board of Library Trustees
has the discretion to extend or shorten the time limit on agenda or non-agenda items. As a
courtesy, please turn cell phones off or set them in the silent mode.
IV.PUBLIC COMMENTS
Public comments are invited on agenda items. Speakers must limit comments to three (3)
minutes. Before speaking, we invite, but do not require, you to state your name for the record.
The Board of Library Trustees has the discretion to extend or shorten the speakers’ time limit
on agenda items, provided the time limit adjustment is applied equally to all speakers. As a
courtesy, please turn cell phones off or set them in the silent mode.
January 22, 2019
Page 2
Board of Library Trustees Meeting
V.CONSENT CALENDAR
All matters listed under CONSENT CALENDAR are considered to be routine and will all be
enacted by one motion in the form listed below. The Board of Library Trustees has received
detailed staff reports on each of the items recommending an action. There will be no separate
discussion of these items prior to the time the Board of Library Trustees votes on the motion
unless members of the Board of Library Trustees request specific items to be discussed and/or
removed from the Consent Calendar for separate action. Members of the public who wish to
discuss a Consent Calendar item should come forward to the lectern upon invitation by the
Chair.
A.Consent Calendar Items
Minutes of the December 17, 2018 Board of Library Trustees Meeting1.
02-MINUTES
Customer Comments2.
Monthly review of evaluations of library services through suggestions and requests
from customers.
03-CUSTOMER COMMENTS
Library Activities3.
Monthly update of library events, services and statistics.
04-LIBRARY ACTIVITIES
Expenditure Status Report4.
Monthly expenditure status of the library's operating expenses; services, salaries and
benefits by department.
Quarterly status of Newport Beach Public Library support group expenditures.
05-EXPENDITURE STATUS REPORT
06-FOL QUARTERLY REPORT
07-FOUND QUARTERLY REPORT
Board of Library Trustees Monitoring List5.
List of agenda items and dates for monthly review of projects by the Board of Library
Trustees.
08-BLT MONITORING LIST
VI.CURRENT BUSINESS
A.Items for Review
January 22, 2019
Page 3
Board of Library Trustees Meeting
Review of the NBPL Internet Use Policy (NBPL5)6.
Staff recommends that the Board of Library Trustees authorize revisions to the
Library Internet Use Policy to reflect the implementation of filtered access.
09-VIA6-STAFF REPORT
10-VIA6-A CURRENT POLICY
11-VIA6-B REDLINED POLICY
12-VIA6-C UPDATED POLICY
13-VIA6-D CHILDREN'S INTERNET PROTECTION ACT
14-VIA6-E GUIDELINES
Review of the Laptop Borrowing Policy (NBPL 10)7.
Staff recommends that the Board of Library Trustees authorize revisions to the
Laptop Use Policy.
15-VIA7-STAFF REPORT
16-VIA7-A CURRENT POLICY
17-VIA7-B REDLINED
18-VIA7-C UPDATED
Review of Rules for Acceptable Use of Wireless Internet Connections (NBPL
11)
8.
Staff recommends that the Board of Library Trustees authorize revisions to the
Wireless Internet Policy.
19-VIA8-STAFF REPORT
20-VIA8-A CURRENT
21-VIA8-B REDLINED
22-VIA8-C UPDATED
Review Holidays / Meeting Schedule9.
Staff requests that the Board of Library Trustees review the 2019 meeting schedule.
23-VIA9-STAFF REPORT
24-VIA9-A SCHEDULE
Newport Beach Public Library eBranch & Database Review10.
Staff will provide an update and review of the Library eBranch and database
services.
25-VIA10-STAFF REPORT
January 22, 2019
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Board of Library Trustees Meeting
Proposed use of the Retail Space located on the Central Library 2nd floor
entrance.
11.
Staff will update the Board on activities related to reconfiguring the retail space into a
Passport Services office.
26-VIA11-STAFF REPORT
Corona del Mar Branch Project Update12.
Staff will update the Board on the Corona del Mar Branch Library replacement
project.
27-VIA12- STAFF REPORT
Lecture Hall Update13.
The Lecture Hall Ad Hoc Subcommittee will submit a proposed location for a lecture
hall on the Central Library site for Board approval.
Library Services14.
Report of Library issues regarding services, customers and staff.
B.Monthly Reports
Friends of the Library Liaison Report - DC15.
Trustee update of the most recently attended Friends of the Library Board meeting.
Library Foundation Liaison Report - JJT16.
Trustee update of the most recently attended Library Foundation Board meeting.
Witte Lectures Committee Liaison Report - KK17.
Trustee update of the most recently attended Witte Lectures Committee meeting.
Literacy Services Liaison Report - TH & PW18.
Trustee update of the most recently attended Literacy Services Advisory Board
meeting.
Library Live Lectures Liaison Report - JR19.
Trustee update of the most recently attended Library Live Lectures Committee
meeting.
January 22, 2019
Page 5
Board of Library Trustees Meeting
VII.PUBLIC COMMENTS ON NON-AGENDA ITEMS
Public comments are invited on agenda and non-agenda items generally considered to be
within the subject matter jurisdiction of the Board of Library Trustees. Speakers must limit
comments to three (3) minutes. Before speaking, we invite, but do not require, you to state your
name for the record. The Board of Library Trustees has the discretion to extend or shorten the
speakers’ time limit on agenda or non-agenda items, provided the time limit adjustment is
applied equally to all speakers. As a courtesy, please turn cell phones off or set them in the
silent mode.
VIII.BOARD OF LIBRARY TRUSTEES ANNOUNCEMENTS OR MATTERS WHICH
MEMBERS WOULD LIKE PLACED ON A FUTURE AGENDA FOR DISCUSSION,
ACTION OR REPORT (NON-DISCUSSION ITEM)
IX.ADJOURNMENT
DRAFT
CITY OF NEWPORT BEACH
Board of Library Trustees
Newport Beach Public Library 1000 Avocado Avenue, Newport Beach 92660 Meeting Minutes
December 17, 2018 - 5:00 p.m.
I. CALL MEETING TO ORDER –Chair Ray called the meeting to order at 5:00 p.m.
II. ROLL CALL - Roll call by Administrative Support Specialist Elaine McMillion
Trustees Present: Chair Janet Ray, Vice Chair Paul Watkins, Secretary Douglas Coulter, Board Member Jill Johnson-Tucker, Board Member Kurt
Kost
Trustees Absent: None
Staff Present: Tim Hetherton, Library Services Director Elaine McMillion, Administrative Support Specialist
Natalie Basmaciyan, Library Services Manager Melissa Hartson, Circulation & Technical Processing Coordinator Debbie Walker, Branch & Youth Services Coordinator
Rebecca Lightfoot, Adult Services Coordinator Jana Colver, Reference Librarian II Julie Duncan, Senior Library Clerk
Stuart Sherman, Library Clerk II Vanessa Magana, Library Clerk I
III. NOTICE TO THE PUBLIC
IV. PUBLIC COMMENTS
Jim Mosher wanted to hear the Board of Library Trustees' opinion regarding the Library's
strengths, weaknesses, opportunities, and threats.
Library Services Director Hetherton introduced Reference Librarian Jana Colver, who will
retire effective December 20, 2018. Reference Librarian Colver has performed many
tasks while employed with the Library. Library Services Director Hetherton thanked Reference Librarian Colver for her service.
V. CONSENT CALENDAR
A. Consent Calendar Items
Board of Library Trustees Meeting Minutes December 17, 2018
Page 2
1. Minutes of the November 13, 2018 Board of Library Trustees Meeting
Vice Chair Watkins requested Item VI.B.15 of the minutes reflect the "Lido House hotel" rather than "Lido Hotel" and "… promotions for the first lecture …" rather than "…
promotions with the first lecture … ." 2. Customer Comments
Monthly review of evaluations of library services through suggestions and requests received from customers.
Vice Chair Watkins noted the comment dated November 6, 2018 addresses signage for the Library. Perhaps staff could review signage and determine whether it should be
improved.
Library Services Director Hetherton agreed to review signage and report to the Board of
Library Trustees in February. 3. Library Activities
Monthly update of library events, services and statistics. 4. Expenditure Status Report
Monthly expenditure status of the library's operating expenses, services, salaries, and benefits by department. 5. Board of Library Trustees Monitoring List List of agenda items and dates for monthly review of projects by the Board
of Library Trustees.
Vice Chair Watkins concurred with Mr. Mosher's comment to include City Council Policy
I-1 in the Monitoring List for review every few years.
Library Services Director Hetherton will speak with Assistant City Manager Jacobs to
obtain some direction and report to the Board of Library Trustees in January. Vice Chair Watkins suggested the Board of Library Trustees may need to consider a
process and timeline for complying with Section B of the Memorandum of Understanding (MOU) between the Board of Library Trustees and the City Manager or disavow the MOU.
In response to Board Member Coulter's question, Vice Chair Watkins indicated the MOU is in place; therefore, the Board of Library Trustees should conduct the required reviews or determine the MOU has outlived its usefulness.
Board Member Johnson-Tucker suggested Board Members review the MOU before this
item is placed on the agenda.
Chair Ray requested Board Member Johnson-Tucker consult with Karen Clark regarding
the MOU and report to the Board of Library Trustees.
Vice Chair Watkins advised that Library Services Director Hetherton has indicated that
staff proposed strategies and tactics during the Admin Retreat, but they were not
Board of Library Trustees Meeting Minutes December 17, 2018
Page 3
presented to the Board of Library Trustees. If the Library Board of Trustees wishes to
comment on the Strengths, Weaknesses, Opportunities, and Threats (SWOT) analysis in January, it should have the strategies and tactics.
Library Services Director Hetherton related that he could provide the information during his verbal report unless the Board wishes to defer the issue to January.
Motion made by Board Member Coulter, seconded by Board Member Johnson-Tucker, and carried (5-0-0-0) to approve the Consent Calendar with amendments to the minutes
as discussed.
AYES: Ray, Watkins, Coulter, Johnson-Tucker, Kost
NOES:
ABSTENTIONS: ABSENCES:
VI. CURRENT BUSINESS
A. Items for Review 6. Proposed use of the retail space located on the Central Library 2nd
floor entrance.
Staff will present a formal proposal for relocating the Library’s passport service to the former credit union space.
Library Services Director Hetherton reviewed the proposal to provide passport services, notary services, and public faxing, scanning, and device charging, and to sell supplies and
gift shop items in the space formerly occupied by the credit union. The space will be open during Library hours, but passport services will be available between 9:00 a.m. and 3:00
p.m. Passport services currently generate a good amount of revenue, and more
availability could increase revenue. A notary service in the Library will be more convenient than the City Clerks' Office for the public. The space will need only minor renovations.
Additional staff will need training for passport services and notary services. The business
center will be a nice public amenity and can be implemented without a great deal of effort. A glass door between the passport office and the business center will be more welcoming.
Staff proposes lockers for the charging station so that customers do not have to wait with their device while it charges. Staff will approach support groups for funding for sundry items and the charging station.
In reply to questions, Library Services Director Hetherton related that the fax machine and scanner will be moved to the new business center. Staff can develop ideas for the space
behind the reference desk once the equipment is moved. The business center will offer a branding opportunity for the Friends and Foundation. Staff will provide passport services and take payment for goods, but the other amenities will be self-service. Paint will be
needed to improve the business center. The loud cooling system currently in this space can be removed. The schematic drawing is a suggestion. Until the credit union finishes
vacating the space, staff cannot access it to measure for tables, desks, and storage. The
ATM will be relocated to outside entrance to the Central Library for 24/7 access. The City Manager wants a plan approved by the Board to place on the City Council's consent
calendar. If staff can show that the business center will generate revenue and expand
Board of Library Trustees Meeting Minutes December 17, 2018
Page 4
successful service, the Council should support it. The Library will not pay rent for the
space. The Library may have surplus furniture that could be utilized in the business center. The existing passport services space could be converted to a meeting room for the public or to an office for Foundation staff.
Vice Chair Watkins suggested staff include the cost to renovate the space, potential revenue from the services, and donations from the Friends and Foundation in information
provided to the Board.
Motion made by Board Member Coulter, seconded by Board Member Kost, and carried
(5-0-0-0) for staff to proceed with the ideas presented for the former credit union space, Library Services Director Hetherton to obtain estimates for renovating the space, and staff
to present their findings at the January meeting.
AYES: Ray, Watkins, Coulter, Johnson-Tucker, Kost
NOES: ABSTENTIONS: ABSENCES:
Library Services Director Hetherton indicated he would provide the Board of Library Trustees with a monthly update until the business center is open for business.
Jim Mosher questioned whether the City's loss of rent revenue will be offset by revenue generated from passport services and whether Library staff would notarize all types of
documents. Library Services Director Hetherton explained that the City's rent revenue is approximately $2,500 per month, and passport services currently generates
approximately $30,000 per year. With expanded hours and more services, the business
center could increase the Library's revenues. Staff clarified that a notary needs a special certification to notarize certain types of documents.
Board Member Johnson-Tucker felt increasing the visibility of the passport office and increasing Library space are good ideas.
7. Corona del Mar Branch Project Update
Staff will update the Board on the Corona del Mar Branch Library
replacement project. Library Services Director Hetherton reported scaffolding will be removed and a biofiltration
unit, insulation, and drywall will be installed. Installation of the metal roof should be complete by the end of December. Staff met with a vendor to arrange specific accounts for the Opening Day Collection so that purchases can begin in January. Staff will meet
with the Fire Department to coordinate a grand opening event and moving into the facility. The Board of Library Trustees' tour of the project will be rescheduled. The facility could
open as soon as April.
Board of Library Trustees Meeting Minutes December 17, 2018
Page 5
8. Lecture Hall Update
Trustee Johnson-Tucker will provide an update on activities related to efforts to integrate a lecture hall on the Central Library site.
Board Member Johnson-Tucker advised that the lecture hall design stalled for a while because people who had seen the plans felt one design crowded the front entry and the other design felt too crowded on the lot. The number of seats may have to be reduced in
order to achieve a graceful design. Matt Witte has reviewed the designs and offered some suggestions. Board Member Johnson-Tucker will meet with Robert Coffee on Wednesday
to discuss possible revisions of the designs and hopes to meet with the architect in
January. The lecture hall can push into the bioswale slightly without reducing its effectiveness or interfering with the LEED certification.
In answer to Vice Chair Watkins' question, Board Member Johnson-Tucker believed fundraising at the current time is premature. In the next couple of months, she hopes to
develop a concept to present to the City Council. The City Council would probably like to know that a few people have agreed to large donations for the lecture hall. Conversations with potential donors would be good at the current time.
Jim Mosher noted the expected lifespan for the Library is another 20 years. He questioned whether the Board of Library Trustees planned to build a temporary lecture hall, to
demolish the lecture hall in 20 years and rebuild it along with the Library, or to build the lecture hall now and rebuild the Library around it in 20 years.
Board Member Johnson-Tucker felt the City would remodel the Library over the years rather than rebuild it in 20 years. The current design for the lecture hall is a freestanding
building; therefore, the Library could be remodeled or rebuilt without affecting the lecture
hall.
Mr. Mosher suggested the lecture hall could be integrated into a future rebuild of the
Library.
Vice Chair Watkins agreed that the Board of Library Trustees should consider a future vision for Central Library. However, the Balboa Branch has not been remodeled since 1952. Remodeling or rebuilding the Balboa Branch should be a priority at some point.
Perhaps the Board should ask Library Services Director Hetherton to report on the useful life of the Balboa Branch and plans and costs for upgrading it. 9. Library Services Report of Library issues regarding services, customers, and staff.
Library Services Director Hetherton indicated the Library was named a Star Library once again. A series of events to commemorate the 25th anniversary of Central Library will
begin in January 2019. The event will be held during the week of July 8. The Admin
Retreat was held on November 30 where staff identified the need to improve initial and ongoing training for Library Assistants as it was identified as a weakness in the SWOT
analysis. To make recruitment and retention of staff a priority, to engender transparency
for both the public and staff, and to develop and maintain community partnerships were identified as strategies. Three of the four customer service initiatives for 2019 support the
strategies. The overarching goal is to keep the Library relevant. Library strengths are the
Board of Library Trustees Meeting Minutes December 17, 2018
Page 6
perceptions of the Library as a safe place and a societal good. The Library's business
model and staff's treatment of customers garner customers' faithfulness to the Library. The Library offers services and resources for all ages. Staff identified opportunities to foster the energy and creativity of younger staff, to collaborate with social services
regarding homeless patrons, to promote Library services and resources to City staff, and to develop staff as supervisors. Staff wants to adapt established technologies for use in the Library rather than become a beta test site. Economic downturns are both an
opportunity and a threat to the Library. Other threats are negative perceptions of government employees and the relevancy of the Library, and viruses, malware, and
hackers. During the All Staff Meeting on December 5, staff discussed plans for the 25th
anniversary celebration, the new Integrated Library System (ILS), the retail space on the second floor, and the grand opening of the Corona del Mar Branch.
In reply to Vice Chair Watkin's query, Adult Services Coordinator Rebecca Lightfoot described the Gale Archives Unbound as a database containing more than 200 collections
of primary source material. It is an excellent research tool geared towards college-aged and older customers. The material is historical in nature.
B. Monthly Reports 10. Friends of the Library Liaison Report
Trustee update of the most recently attended Friends of the Library Board
meeting.
Board Member Coulter reported the Friends received net income of $17,214 in November. The net income between July 1, 2018 and November 30, 2018, totaled $91,529. Net income for both November 2018 and the fiscal year has decreased slightly from the same
time periods in 2017. The final buy-one-get-one sale for 2018 was held on December 8. Customers who purchase products through smile.amazon.com can donate 5 percent of
their purchase to the Friends of the Newport Beach Library. Sixty-one members attended
the holiday luncheon on December 10. The next quarterly book sale is scheduled for Friday, February 1 and Saturday, February 2, 2019.
11. Library Foundation Liaison Report Trustee update of the most recently attended Library Foundation Board
meeting. Board Member Johnson-Tucker advised that the Foundation has been interviewing
candidates for Executive Director. Library Services Director Hetherton added that the number of candidates has been narrowed to three, and an offer should be issued soon. 12. Witte Lectures Committee Liaison Report Trustee update of the most recently attended Witte Lectures Committee's monthly meeting.
Board Member Kost indicated the next lecture featuring Hanna Rosin is scheduled for
January 25. Ticket sales have been brisk. The March lecture featuring Amy Walter has
sold the most tickets thus far. The Committee plans to advertise events. The Committee is searching for incremental sponsors for the program and for new members.
Board of Library Trustees Meeting Minutes December 17, 2018
Page 7
13. Literacy Services Liaison Report
Trustee update of the most recently attended Literacy Services Advisory Board meeting.
Vice Chair Watkins noted Literacy Services held its holiday potluck lunch on December 8. Fundraising efforts are underway, and Literacy Services' bank balance is $337,000. 14. Library Live Lectures Liaison Report Trustee update of the most recently attended Library Live Lectures
Committee's meeting.
Chair Ray did not have a report.
VII. PUBLIC COMMENTS ON NON-AGENDA ITEMS
Chair Ray stated serving on the Board of Library Trustees is an honor. The next meeting
is scheduled for Tuesday, January 22, 2019 instead of Monday due to the Martin Luther King holiday and the City and Library are closed.
VIII. BOARD OF LIBRARY TRUSTEES ANNOUNCEMENTS OR MATTERS WHICH
MEMBERS WOULD LIKE PLACED ON A FUTURE AGENDA FOR DISCUSSION,
ACTION OR REPORT (NON-DISCUSSION ITEM)
None
IX. ADJOURNMENT – 6:05 p.m.
1
COMMENT #
Date Received
Source of Comment
Staff Member
Staff Member Title
Date Responded to Customer
1
12/3/2018
Email
Rebecca Lightfoot
Adult Services Coordinator
12/3/2018
2
12/6/2018
Email
Rebecca Lightfoot
Adult Services Coordinator
12/6/2018
3
12/12/2018
Email
Natalie Basmaciyan
Library Services Manager
12/20/2018
NEWPORT BEACH PUBLIC LIBRARY CUSTOMER COMMENTS
COMMENT RESPONSE
Amazing new book (3x year publication) to consider ordering: King Arthur
Flour puts out a publication called Sift Magazine 3x per year, 100+ pages
and 75 recipes and food stories per issue, spring, fall and holiday. Every one
I have ever purchased is filled with great recipes and articles for people who
like to cook. https://www.kingarthurflour.com/sift/ Lately Bon Appetit has
become sorely lacking, Cooking Light just issued its last issue to be replaced
by Eating Well ;( so there really is a gap in a good magazine for foodies and
cooks like me! Please consider it- I know your readers at Newport Library
would enjoy it based on all the holds I see on the new cookbooks that come
out! Thanks.
Thank you for contacting the Newport Beach Public Library
regarding Sift magazine. I checked on the publication and King
Arthur Flour does not offer a subscription model for customers,
including libraries. Customers may purchase the magazine from
retailers and grocery stores. Thank you for the suggestion and
please let us know if we may be of further assistance.
Hi. Will the event on 12/11 (DIY Video) be tapped at all for watching /
replaying or do I need to be present for the event? Thanks.
Hello. This event is presented by SCORE, and the library does
not film it. You might contact Score to see if they film it. Their
contact information is located on their website:
https://orangecounty.score.org/contact-orange-county-score.
Thank you.
Good Morning. Do you have guidelines for what can be donated to the
library? Please let me know. Thanks.
Hello. Thank you for thinking of us for your donations! We will
accept books, textbooks within the last five years, DVDs, sheet
music, records and audio books. You can find more information
on donations on our website here:
https://www.newportbeachlibrary.org/about/friends-of-the-
library/book-donations-18097. You can drop them off at any of
our locations and we’ll take care of getting them to the Friends.
Let me know if you have any other questions! Thank you.
2
COMMENT #
Date Received
Source of Comment
Staff Member
Staff Member Title
Date Responded to Customer
COMMENT RESPONSE
4
12/19/2018 & 1/8/2019
Comment Card & Email
Debbie Walker
Youth & Branch Services Coordinator
1/8/2019
5
12/20/2018
Personal
Natalie Basmaciyan
Library Services Manager
12/20/2018
6
12/22/2018
Email
Natalie Basmaciyan
Library Services Manager
12/24/2018
Do you have a recording studio with a piano available to record a guitar and
piano duo? If yes, how much would that cost? Please let me know. Thank
you.
Thank you for contacting the Newport Beach Public Library
regarding a recording studio. The Central Library has a Sound
Lab for recording; however, there is not a piano available. There
is a keyboard for customers to use. With your Newport Beach
Public Library card, you may reserve the Sound Lab for four hour
sessions for your recording. The Media Lab and Sound Lab are
free to customers with a valid NBPL library card. Here is the link
to the Media Lab page on the website:
https://www.newportbeachlibrary.org/services/media-lab/media-
lab-reservations. Please let us know if we may be of further
assistance.
Like most: Andrew and staff. I was not having a good day. Andrew
recognized this. Andrew called the paramedics. I was transferred to Hoag
Emergency. As it turned out I had a clogged esophagus. If gone untreated, I
could have died. Andrew needs to be recognized as he recognized me!!!
Clare and Elizabeth are pretty special too!!...Thank you for your thank you
Overall. You have a great staff here! The three you mentioned in this e-mail,
are absolutely my top three favorites. Gold stars to all!
Claire and Chris, thank you for your fine service. A customer came in to the
Admin office to tell Tim about her positive experience this morning. Elaine
and I spoke with her. She said she requested GED information and you were
both compassionate, empathetic, and helpful without making her feel odd for
asking. She truly appreciated your assistance and the materials she
received. Thank you!
Natalie Basmaciyan and Elaine McMillion met with this patron
and thanked her for her positive feedback.
Andrew relayed to me the information regarding your medical
emergency back in December and how Mariners staff responded
in providing needed assistance and calling the paramedics. We
are all very grateful that you received the help you needed that
day. I have shared your kind words with Andrew, Elizabeth and
Claire. The Mariners staff, and indeed staff at all Newport Beach
Public Library locations, pride themselves in providing the best
customer service possible in all situations. Again, we are grateful
that Andrew and staff could be of assistance to you regarding
your incident and appreciate you taking the time to write a
comment card to acknowledge that.
NEWPORT BEACH PUBLIC LIBRARY
To: Board of Library Trustees
From: Tim Hetherton, Library Services Director
Re: Report of Library Activities – January 22, 2019 Meeting
______________________________________________________________________
TIM HETHERTON, LIBRARY SERVICES DIRECTOR “Library
Here is where people
One frequently finds Lower their voices
And raise their mind”
- Richard Armour
2018 in review
JANUARY:
The Wayfinding Implementation Team started working on improving signage in the Central Library. Signage at the top of the stairs, above the Sword Room, outside the
Sound & Media Lab, in the Popular Library and the outside directional book drop are
installed. Staff has ordered an electronic wayfinding kiosk and pillar wraps for the first
floor customer service area: one for Circulation, one for Passports, and one for
Children’s Services. NBPL launches the streaming video service Kanopy.
FEBRUARY:
Corona del Mar Branch: Public Works announces a winning bid from Telacu Construction, based out of Orange California. City Council approves the project on
February 27 and construction begins in April.
MARCH:
Lucky Day Collection: This new collection consists of high demand fiction and non-fiction books with long wait lists. Copies are available on a first-come, first-served basis
and there are no rental fees charged.
A CDM Farewell Party is held on Wednesday, March 14. The old branch closes for the
last time on Saturday, March 17. The Friends stage a book sale on March 24 and 25.
APRIL: National Library Week (NLW) – The theme for 2018 was “Libraries Lead.” In addition to
our yearly tradition of inviting City leaders and Library Board Trustees to do storytimes,
Children’s Services staff offers an array of family themed programs. NBPL successfully
books author/Public Librarian Annie Spence to present a program on her recent publication Dear Fahrenheit 451: Love and Heartbreak in the Stacks: A Librarian’s Love
Letters and Break up Notes to the Books in Her Life.
Kanopy Kids launches and includes PBS kid favorites; Oscar nominated family films;
literary classic adaptations; award winning animated shorts; and diverse children’s cinema from around the globe.
MAY:
The StarCare Foundation honors Literacy Coordinator Cherall Weiss as Philanthropist
of the Year. The fifth annual Bunnies & Books Festival took place on May 12. Story time, arts and
crafts, games and other outdoor activities delighted our guests.
JUNE: The Gift of Literacy, featuring author Janelle Brown, sold out early and raised record breaking funds for literacy.
Central Library receives new carpet.
JULY: Mariners Branch receives new carpet.
Kappa Kappa Gamma once again named Newport Mesa ProLiteracy as its designated
charity for the year. AUGUST:
Summer Reading comes to an end on Saturday, August 11. The Library entertained
thousands of kids and helped their parents and caregivers maintain critical reading skills
over the summer. NBPL once again hosts the Aging as Art photography exhibit.
SEPTEMBER:
NBPL hosts Dr. Lucy Jones, the world-renowned seismologist, speaks on Saturday, September 8 in the Friends Room. Dr. Jones discusses her book, The Big Ones.
NBPL hosts an open house for City Staff on Thursday, September 20. Various stations
are set up throughout Central for staff to visit and learn more about the library and the
resources we offer. This proves to be a highly successful venture that will be repeated
in 2019.
Friends Indeed: The Friends provide a check for $175,000 to fund valuable collections and programs.
Built on a strong Foundation: The Newport Beach Public Library Foundation cuts NBPL
a check for $153,125.00. The first class graduates from Career Online High School students. Four students are
presented with diplomas by Mayor Duffield.
Exchange Club of Newport Beach honored the program and chose Marcia Drew, as
Volunteer of the Year. NOVEMBER:
Newport Beach Public Library was once again recognized as a Star Library in a national
ranking compiled by Library Journal in its eleventh edition of the Library Journal of
Public Library Service. In 2018, 7361 U.S. public libraries were scored on the LJ Index of Public Library Service comparing spending peers in five areas: circulation, library visits, circulation, program attendance, public access computer use and e-
circulation. Of the 257 named as America’s Star Libraries, eleven are in California with
just four in Southern California. Newport Beach Public Library is the highest scoring
library in Orange County. This is the sixth year in a row, and tenth time in eleven years, that Newport Beach Public Library has been named a Star Library.
The Friends contribute $116,377 towards an opening day collection at CDM in addition
to teak patio furniture for the reading porch. The Friends donations for 2018 total
$296,377.21, setting a new record for Friends support. DECEMBER:
NBPL hosts an abridged Nutcracker for our youngest patrons. 400 guests attend two
performances in the Friends Room.
Staff hosted a library table at the 40th Annual Corona del Mar Christmas Walk. They interact with 1,200 walkers, many of whom express enthusiasm for the new branch
library slated to open in 2019.
Newport Mesa ProLiteracy program assist five learners in becoming American citizens. ADMIN RETREAT
On Friday, November 30, the Library Admin Team met with Larry Tucker and Joel
Mascitelli, who serve as Executive Coaches with Service Corp of Retired Executives
(SCORE). Larry and Joel led the team through a SWOT analysis. SWOT analysis is a useful technique for understanding an organization’s strengths and weaknesses, and for identifying both the opportunities open to the organization as well as the threats it faces.
The list of strengths, weaknesses, opportunities, and threats developed at the retreat
can be used to create strategies and plans to improve library services. SWOT analysis can be used to make connections between strengths, weaknesses, opportunities and
threats. Combining information from the SWOT analysis can be used to create actionable strategies. Organizational strengths can be used to take advantage of
opportunities. Organizational strengths can be used minimize threats. Weaknesses
can be mitigated by taking advantage of opportunities. The Library can work towards
eliminating weaknesses to avoid threats. The table below shows how SWOT Analysis can help NBPL develop strategies for the
future:
STRENGTHS
Perceived as a societal good and a safe place.
Both traditional and cutting edge. Supported by the public and local
government. Service model engenders customer
loyalty. We serve all ages and sensibilities
WEAKNESSES
Better training for part time Library Assistants.
Training required for dealing with challenging patrons.
Space limitations at the Mariners Branch.
The aging Balboa branch facility.
OPPORTUNITIES The energy and creativity of our
junior staff. Collaboration with social
services in assisting our homeless patrons. Promoting
our services and resources to City staff.
Developing our staff as supervisors. Adapting to
changes in technology, government policy, social
patterns, population profiles, and lifestyle changes.
STRENGTH-OPPORTUNITY STRATEGIES
Use junior staff to reimagine traditional services and to make technological
innovations accessible. Cultivate relationships with other
governmental entities and collaborate on how to address homeless issues.
Maintain perception of library as social good by remaining responsive to
changes in tech, government policy, social trends, and demographics.
STRENGTH-THREATS STRATEGIES
Demonstrate our value both socially and economically to
the community. Work transparently; be our
“best selves” and patron advocates to the community.
Work with IT to be a “safe space” technologically. Foster
inclusion. Maintain status as a safe place and a societal good
to challenge negative public perceptions.
Demonstrate good value to the taxpayer. Place the
emphasis on customer care.
THREATS
Possible economic downturns. Public perceptions regarding
government employees and the relevancy of public libraries.
Issues associated with viruses, malware, and hackers.
WEAKNESS-OPPORTUNITY
STRATEGIES Let staff take the lead in implementing
and maintaining staff training. Grow supervisors by investing in leadership
training. Keep the Library relevant so stakeholders are willing to support space
enhancements at Mariners and replacing the Balboa branch.
WEAKNESS-THREATS
STRATEGIES Train staff on job
competencies as well as customer care techniques.
Excellent customer service can be accomplished
inexpensively, thus engendering support in the
community. Train staff on dealing with difficult situations.
Encourage best practices for IT safety.
Much of the Administration’s strategy as we move forward is to maintain the Library’s
reputation for patron-centered services. By being responsive to patrons, we become
our own best advocates. We will continue to provide excellent collections and resources, dynamic programs, and welcoming public spaces. We are committed to
keeping staff well-trained, and to contribute to the professional development of new staff
as leaders and supervisors. We intend to collaborate with other agencies for best
practices with homeless patrons. Perhaps our biggest challenges are facilities related; space limitations at Mariners and the aging Balboa Branch Library require substantial capital investments. We need to continue to demonstrate the Library’s value to the
community to convince stakeholders to support renovation or building projects.
Board of Library Trustees Wheelhouse List The Witte Lectures: Hanna Rosin
Friday, January 25
7 - 9 pm
Saturday, January 26 2 – 4 pm Central Library Friends Room
The Witte Lectures: Richard Blanco
Friday, February 8 7- 9 pm Saturday, February 9
2-4 pm
Central Library Friends Room
Board of Library Trustees Meeting Tuesday, February 19
5 pm
Small Conference Room, Central Library
NATALIE BASMACIYAN, LIBRARY SERVICES MANAGER
Nutcracker for Kids Event
Staff welcomed two capacity crowds for the Nutcracker for Kids ballet performances featuring the Festival Ballet Theater. Thank you to Terry Sanchez, Nadia Dallstream, and Camille Escareal-Garcia for managing the large, excited crowds kicking off their
holiday season at the library.
Movie Night Library Assistant Erik Gunderson hosted a movie night in the Friends Meeting Room. He screened Bicycle Thieves, which showcased the Kanopy streaming movie service
for the public. Although attendance was low, he marketed Kanopy and showed the
attendees how to use the service. Erik is planning more Movie Nights for 2019.
Leadership Academy Natalie Basmaciyan, Debbie Walker, and Rebecca Lightfoot graduated from the City of
Newport Beach’s Leadership Academy. Topics included managing from one’s
strengths, political acumen, and unconscious bias in the workplace. Each participant
also completed a group project and presented the project to the City department heads.
DEBBIE WALKER, BRANCH AND YOUTH SERVICES COORDINATOR
Branches Although programming was a bit lighter during December (including a two week break from storytimes from December 24 – January 5), kids and adults alike enjoyed magician
Mark Gibson at Mariners on Saturday, December 8.
The CDM Fibrary project continues to move forward and a meeting with Baker and Taylor on December 11 helped to set down the guidelines and funding for AV materials to be ordered for the new branch. Book orders began to be submitted to Brodart on
December 21. On Sunday, December 2 Annika and Rebecca Lightfoot manned a table
at the 40th Annual Corona del Mar Christmas walk and had some contact with well over
1000 “walkers.” They handed out candy, stickers, bookmarks and took the opportunity to tell interested individuals all about the new Library and its features. On December 19, Tim, Annika and Debbie met with Fire Chief Chip Duncan and Assistant Fire Chief
Jeff Boyles to discuss a dedication ceremony for the new Library and Fire Station once
it has opened in Spring 2019.
In Branch personnel news, Balboa page John West successfully interviewed for a part-time Clerk position and will be assigned to Mariners. Debbie Williams-Lopez who had
been assigned to Mariners but filled in at Balboa will begin a permanent assignment at
Balboa in early January. Mariners Page Michaele Martinez also passed the Clerk
interview and was assigned to Central. Mariners Page Natasha Stambuk gave her notice as she will be pursuing another career.
Youth Services
Although not officially a Youth Services run program, the Festival Ballet Theatre
presented two wildly popular performances of “The Nutcracker for Kids” on Saturday, December 1. A magnetic blackboard was installed in Children’s at the base of the green wall and has been extremely popular with little ones who enjoy displaying their
magnetic creativity. Taking a page from Mariners programming book, Central also
started a drop-in Lego program that will be held on Saturdays from noon to 3:00 pm with
the exception of the first Saturday of the month as that is Drop-in Crafts day. The first Lego program was held on the 29th and attracted an enthusiastic crowd of over 50 children and adults. This event will be held in the small storytime room.
Teen Services
YAAC met on December 12 for their last meeting of 2018. In addition to regular business they decorated cookies and discussed upcoming programs including “Teens
Top 10” book reviews. The Teens Top 10 is ultimately facilitated by YALSA (the ALA’s Young Adult Library Services Association). Nadia Dallstream, former Youth Services
Librarian started the process earlier in the fall to submit the proposal to be selected for
this program. Newport Beach was chosen which is an honor as only a select group of
libraries could be included. Kristie Bailey, PT LA who is currently working with YAAC supplied this information regarding the Teens Top 10 and what it is all about: For this program, we will be forming a book discussion group called Newport Teens that will
focus on new and pre-published books of teen interest. During our monthly group
meetings, participants will be able to nominate books published over the last year for a
book list called Teens' Top Ten. The Newport Teens book discussion group is one of twenty similar groups across the country that will decide on the official Teens' Top Ten nominations. Then, teens across the country will vote for their favorite books to create
the final Teens' Top Ten list, which will be promoted in libraries across the country.
Along with creating the official book list nominations, the book discussion groups also
will review books for publishers. Over 30 publishers provide advanced reading copies to Teens' Top Ten groups and in exchange, teen readers evaluate them. With this program, we hope to encourage a lifelong love of reading and create an empowering,
supportive space for youth voices in our community.
MELISSA HARTSON, CIRCULATION AND TECHNICAL PROCESSING COORDINATOR
Staffing
I am pleased to report that three of our Library Pages, Michale Martinez, Katherine
Robbie and John West, were promoted to P/T Clerk. They began their training at the
end of December.
We are waiting for fitness test results and background checks for five Library Page candidates.
REBECCA LIGHTFOOT, ADULT SERVICES COORDINATOR Training
Librarian I Helen Media completed an online course entitled “Supervisory Success:
Interpersonal Skills for New Supervisors” on December 20.
Personnel Librarian I Hannah Carrier resigned her position effective January 17. We are currently
recruiting for a Librarian to fill her position.
Proquest Articles Retrieved 2018-2019
July Aug Sept Oct Nov Dec AVG.
Business Databases 1433 1359 908 1095 997 712 1084
Newspapers--Current 1005 1008 989 883 1106 1633 1104
Newspapers--Historical 1579 1255 1639 1892 1469 1179 1502
Magazines 212 781 171 108 238 170 280
JUL AUG SEP OCT NOV DEC
2018 2018 2018 2018 2018 2018
Tracked by #searches
Ancestry 520 547 434 617 871 460 3449
A to Z Databases 1005 2362 1180 981 1276 1016 7820
AskART 228 262 185 31 67 42 815
BioResCtr 35 61 58 185 319 91 749
Britannica 455 74 86 615
FoF Ancient Hist 260 73 52 83 153 21 642
GDL 31 14 39 26 39 24 173
GVRL 43 31 384 435 1085 1119 3097
HeritageQuest 2183 2343 2670 1772 1635 2376 12979
Kids InfoBits 28 113 56 26 128 72 423
Lynda.com 6214 8231 8030 7969 6852 6684 43980
LitResCtr 13 69 24 234 160 116 616
Opposing Vpts 6 54 730 2243 2839 2445 8317
Nat Geo 9 21 22 43 82 17 194
Nat Geo Kids 6 27 5 21 27 7 93
NoveList Plus 197 170 186 181 96 89 919
NoveList K-8 Plus 15 81 73 75 29 43 316
ProQuest 4069 3731 3108 2964 3760 4057 21689
Ref USA Bus.1868 1259 1431 983 795 630 6966
Ref USA Res.87 103 84 442 122 60 898
World Book Online 6 15 38 289 776 205 1329
Tracked by #sessions
Cypress Resume 10 11 14 10 10 5 60
Kanopy 565 691 670 710 891 1020 4547
ScienceFLIX 4 14 23 12 20 6 79
Testing & EdRefCtr 46 64 49 60 70 53 342
Universal Class 83 65 51 90 269 111 669
Tracked by #page views
Consumer Reports 1263 X 989 1674 2473 1596 7995
CultureGrams 154 590 247 210 449 120 1770
Morningstar 20950 8675 6152 9580 9354 9323 64034
NetAdvantage 4391 7341 6348 4276 4583 5855 32794
RealQuest 112 41 184 85 39 73 534
Tumblebooks 186 142 123 161 95 124 831
Value Line 14836 13507 14724 16119 19008 14715 92909
Tracked by Hours Used
Rosetta Stone 40.1 17 12.7 5.7 35 11.4 121.9
Notes: Consumer Reports data unavailable for August 2018
Britannica added October 2018
Database FY
Comparisons
YTD
18/19
Dec-18 YTD 18/19 YTD 17/18
BALBOA 5,466 38,527 37,014
CDM 4 33 21,830
MARINERS 23,050 151,940 174,331
CENTRAL 62,734 428,020 430,071
Ebooks/Emagazines 13,222 76,244 59,742
TOTAL 104,476 694,764 722,988
JAN 18 119,751
FEB 18 107,236
MAR 18 124,029
APR 18 115,165
MAY 18 117,063
JUN 18 117,808
JUL 18 123,229
AUG 18 122,883
SEP 18 114,806
OCT 18 118,132
NOV 18 111,225
DEC 18 104,476
TOTAL 1,395,803
12 Month Comparison
NEWPORT BEACH PUBLIC LIBRARY - DECEMBER 2018
CIRCULATION
BALBOA
CDM
MARINERS
CENTRAL
Ebooks/Emagazines
100,000
105,000
110,000
115,000
120,000
125,000
130,000
135,000
140,000
145,000
150,000
155,000
160,000
JAN 18 FEB 18 MAR 18 APR 18 MAY 18 JUN 18 JUL 18 AUG 18 SEP 18 OCT 18 NOV 18 DEC 18
1575518
1818709
1588822 1582953
1582914
1598265
1610818
1529391
1464640
1424594
1250000
1375000
1500000
1625000
1750000
1875000
2000000
FY 08/09 FY 09/10 FY 10/11 FY 11/12 FY 12/13 FY 13/14 FY 14/15 FY 15/16 FY 16/17 FY 17/18
CIRCULATION
Dec-18 YTD 18/19 YTD 17/18
BALBOA 432 2,693 2,801
CDM 0 0 2,241
MARINERS 2,993 18,211 19,868
CENTRAL 8,694 56,939 53,948
TOTAL 12,119 77,843 78,858
12 Month Comparison
JAN 18 13,313
FEB 18 12,649
MAR 18 11,743
APR 18 12,753
MAY 18 12,701
JUN 18 14,504
JUL 18 13,208
AUG 18 12,888
SEP 18 13,507
OCT 18 13,724
NOV 18 12,397
DEC 18 12,119
TOTAL 155,506
NEWPORT BEACH PUBLIC LIBRARY - DECEMBER 2018
REFERENCE
BALBOA
CDM
MARINERS
CENTRAL
0
3,000
6,000
9,000
12,000
15,000
18,000
21,000
24,000
JAN 18 FEB 18 MAR 18 APR 18 MAY 18 JUN 18 JUL 18 AUG 18 SEP 18 OCT 18 NOV 18 DEC 18
181,315
211,742
199,880 191,567
184,260
190,391
168,496
162,510 157,149
156,521
120,000
140,000
160,000
180,000
200,000
220,000
240,000
FY 08/09 FY 09/10 FY 10/11 FY 11/12 FY 12/13 FY 13/14 FY 14/15 FY 15/16 FY 16/17 FY 17/18
REFERENCE
Dec-18 YTD 18/19 YTD 17/18
BALBOA 3,065 22,468 22,354
CDM 0 0 18,086
MARINERS 18,099 106,678 126,933
CENTRAL 45,158 337,371 389,681
TOTAL 66,322 466,517 557,054
12 Month Comparison
JAN 18 93,209
FEB 18 88,450
MAR 18 100,010
APR 18 115,595
MAY 18 99,442
JUN 18 104,584
JUL 18 80,162
AUG 18 92,771
SEP 18 75,090
OCT 18 75,641
NOV 18 76,531
DEC 18 66,322
TOTAL 1,067,807
NEWPORT BEACH PUBLIC LIBRARY - DECEMBER 2018
CUSTOMERS SERVED IN LIBRARY
BALBOA
CDM
MARINERS
CENTRAL
50,000
60,000
70,000
80,000
90,000
100,000
110,000
120,000
130,000
140,000
150,000
160,000
170,000
JAN 18 FEB 18 MAR 18 APR 18 MAY 18 JUN 18 JUL 18 AUG 18 SEP 18 OCT 18 NOV 18 DEC 18
1200664
1258585
1258902
1131330 1074933
1399841 1256238
1209719
1102106
1158344
600000
775000
950000
1125000
1300000
1475000
1650000
FY 08/09 FY 09/10 FY 10/11 FY 11/12 FY 12/13 FY 13/14 FY 14/15 FY 15/16 FY 16/17 FY 17/18
CUSTOMERS SERVED IN LIBRARY
Dec-18 YTD 18/19 YTD 17/18
BALBOA 66 874 812
CDM 0 0 3,729
MARINERS 619 5,612 6,739
CENTRAL 2,314 25,984 21,729
TOTAL 2,999 32,470 33,009
12 Month Comparison
JAN 18 4,152
FEB 18 5,177
MAR 18 5,107
APR 18 6,375
MAY 18 5,771
JUN 18 9,944
JUL 18 6,840
AUG 18 6,058
SEP 18 7,401
OCT 18 5,173
NOV 18 3,999
DEC 18 2,999
TOTAL 68,996
PROGRAM ATTENDANCE
NEWPORT BEACH PUBLIC LIBRARY - DECEMBER 2018
BALBOA
CDM
MARINERS
CENTRAL
0
2,000
4,000
6,000
8,000
10,000
12,000
JAN 18 FEB 18 MAR 18 APR 18 MAY 18 JUN 18 JUL 18 AUG 18 SEP 18 OCT 18 NOV 18 DEC 18
43419
28680
53534
51570
51894
49977
64473
67646
69922
69535
0
15000
30000
45000
60000
75000
90000
FY 08/09 FY 09/10 FY 10/11 FY 11/12 FY 12/13 FY 13/14 FY 14/15 FY 15/16 FY 16/17 FY 17/18
PROGRAM ATTENDANCE
LIBRARY EXPENDITURES 2018-2019
(January 7, 2019)
ACCOUNT DESCRIPTION
ORIGINAL
APPROP
REVISED
BUDGET
YTD
EXPENDED
MONTHLY
EXPENDED
AVAILABLE
BUDGET
I SALARY & BENEFITS
SALARY FULL-TIME REGULAR 2,768,340 2,768,340 1,262,443 204,832 1,505,897
SALARY PART-TIME 967,642 987,642 379,769 67,146 607,873
BENEFITS 2,278,603 2,281,103 1,175,818 278,147 1,105,285
SALARY & BENEFITS TOTAL 6,014,585 6,037,085 2,818,030 550,125 3,219,055
II MAINT & OPERATION
PROFESSIONAL SERVICE*137,577 137,577 3,650 415 133,927
UTILITIES 274,885 274,885 147,192 19,348 127,693
PROGRAMMING 5,500 5,500 1,812 0 3,688
SUPPLIES**83,170 83,961 45,878 3,727 38,083
LIBRARY MATERIALS 619,740 625,055 432,945 32,793 192,110
FACILITIES MAINTENANCE 174,951 174,951 61,338 4,618 113,613
TRAINING AND TRAVEL 15,075 15,075 2,552 1,499 12,523
GENERAL OPERATING EXPENSES***24,200 24,200 6,954 1,466 17,246
PERIPHERALS 5,000 5,000 0 0 5,000
INTERNAL SERVICE FUNDS 1,419,637 1,419,637 709,818 236,606 709,819
OFFICE EQUIPMENT 2,000 2,000 267 267 1,733
MAINT & OPERATION TOTAL 2,761,735 2,767,841 1,412,406 300,738 1,355,435
LIBRARY BUDGET TOTAL 8,776,320 8,804,926 4,230,436 850,864 4,574,490
*PROFESSIONAL SERVICES - INCLUDE OUTSIDE PRINTING, JANITORIAL, WINDOW SERVICE
**INCLUDES OFFICE , PROCESSING AND JANITORIAL SUPPLIES
***INCLUDES, ADVERTISING, DUES, EVENT INSURANCE
FRIENDS
FY 18-19
As of Jan 7, 2019
Date Funded Wish List
Jul 2018 Amount Purpose
Amt Expended
YTD Notes
$55,000 New Adult Print Materials $ 20,000 In Process
$45,000 Programming $ - Begin Spending in 3rd Qtr
$40,000 A/V Materials and Sound Recordings $ 4,000 In Process
$35,000 Children's & YA materials $ 11,000 In Process
Total 175,000$ 35,000$
Nov 2018 Amount Purpose
Amt Expended
YTD Notes
110,000$ CdM Opening Day Collection $ - Begin Spending in 3rd Qtr
6,378$ CdM Patio Furniture $ - Furniture Ordered
Total 116,378$ $ -
FOUNDATION
FY 18-19
As of Jan 7, 2019
Date Funded Wish List
Sep 2018 Amount Purpose
Amt Expended
YTD Notes
60,000$ eBook Content & Platform $ 21,625 In Process
25,000$ Flipster Subscription $ 25,000 Complete
20,000$ CdM Opening Day Collection $ - Begin Spending in 3rd Qtr
13,125$ Lynda.Com Subscription $ 13,125 Complete
10,000$ AWE Early Literacy Stations $ - Begin Spending in 3rd Qtr
10,000$ Daily Pilot Digitization $ 10,000 Complete
10,000$ Kanopy Streaming Films $ 6,016 In Process
5,000$ Adult Literacy Program $ 5,000 Complete
Total 153,125$ $ 80,766
Previous
Agenda Date AGENDA ITEM Scheduled
Agenda Date
Ongoing Ongoing
Ongoing Ongoing
Ongoing Ongoing
Jan 16, 2018 Jan 22, 2019
Jan 16, 2018 Jan 22, 2019
Feb 27, 2018 Feb 19, 2019
Feb 27, 2018 Feb 19, 2019
Mar 19, 2018 Mar 18, 2019
Mar 19, 2018 Mar 18, 2019
Mar 19, 2018 Mar 18, 2019
Mar 19, 2018 Mar 18, 2019
Mar 19, 2018 Mar 18, 2019
Apr 16, 2018 Apr 15, 2019
Apr 16, 2018 Apr 15, 2019
May 21, 2018 May 20, 2019
Jun 18, 2018 Jun 17, 2019
CLOSED 2018 Jun 17, 2019
Jun 18, 2018 Jun 17, 2019
Jun 18, 2018 Jun 17, 2019
Jul 16, 2018 Jul 15, 2019
Jul 16, 2018 Jul 15, 2019
Jul 16, 2018 Jul 15, 2019
Aug 20, 2018 Aug 19, 2019
Sep 17, 2018 Sep 16, 2019
Oct 15, 2018 Oct 21, 1019
Oct 15, 2018 Oct 21, 2019
LAST
REVIEWED POLICY REVIEW
Oct 07, 2013 NBPL 10 Laptop Borrowing Policy Jan 22, 2019
Jun 16, 2014 NBPL 5 Newport Beach Public Library Internet Use Policy (formerly City Council Policy I-8)Jan 22, 2019
Feb 21, 2017 NBPL 11 Rules for Acceptable Use of Wireless Internet Connections Jan 22, 2019
Oct 10, 2006 CC I-7 Library Meeting Rooms Policy (Council Policy I-7)Feb 19, 2019
Feb 17, 2015 NBPL 8 Display and Distribution of Materials Policy Feb 19, 2019
May 12, 2015 NBPL 1 Library Use Policy (formerly City Council Policy I-2)Mar 18, 2019
Jan 17, 2017 NBPL 4 Children in the Library Policy (formerly City Council Policy I-6)Mar 18, 2019
Feb 27, 2018 NBPL 12 Circulation Policy Feb 18, 2020
Aug 20, 2018 CC I-1 Library Services Policy (Council Policy I -1)Jun 15, 2020
Aug 20, 2018 NBPL 2 Collection Development Policy (formerly City Council Policy I-3)Aug 17, 2020
Aug 20, 2018 NBPL 3 Library Gift and Donor Policy (formerly City Council Policy I-4)Aug 17, 2020
Sep 17, 2018 NBPL 9 Expressive Use Areas Sep 21, 2020
Sep 17, 2018 NBPL 13 Study Room Policy Sep 21, 2020
Nov 13, 2018 NBPL 6 Media Lab Use Policy Nov 16, 2020
Nov 13, 2018 NBPL 7 Sound Lab Use Policy Nov 16, 2020
Information Technology Update
Library Material Selection & Downloadable Services
Further Review of Library Fines
Media Lab Update
Marketing Update & Social Networking Update
Adult and Reference Services Update
Financial Report Comparison of Beginning Budget to End of the Year Amended Budget (Every June)
Youth Services Update
Lecture Hall Update
Corona del Mar Branch Project Update
Policy Review (See List Below)
Election of Board of Library Trustees Officers/Trustee Liaisons
Proposed Library Closures for Winter Holidays 2018
Arts & Cultural Update
Branch Update - Corona del Mar
Annual Budget - Approval
WiFi Usage Compared to Other Libraries
Review of San Diego Library's Proposed Library Fines Policy
Branch Update - Balboa
Statistical Comparison Report of Peer Libraries/Meeting Spaces
BOARD OF LIBRARY TRUSTEES MONITORING LIST
Literacy Program Update
Branch Update - Mariners
Review Holidays / Meeting Schedule
Newport Beach Public Library eBranch & Database Review
Annual Budget - Preliminary Review
Assign a Lecture Hall Capital Campaign Committee
TO: LIBRARY BOARD OF TRUSTEES
FROM:
Library Services Department
Tim Hetherton, Library Services Director
949-717-3810, thetherton@newportbeachca.gov
PREPARED BY: Tim Hetherton, Library Services Director
TITLE: Internet Use Policy (NBPL 5)
RECOMMENDATION:
Staff recommends that the Board of Library Trustees authorize revisions to the Library Internet Use
policy to reflect the implementation of filtered access.
DISCUSSION:
Providing internet access is an essential part of today’s public library service. In Fiscal Year 2017/18,
Newport Beach Public Library hosted 91,742 sessions on internet workstations at four locations. The
Library also hosted 238,350 wireless internet sessions. Despite the high volume of use, internet use has
resulted in very few complaints from library customers to staff. However, the Library is cognizant of the
delicate balance between the need for intellectual freedom and compliance with legal requirements in
order to provide a welcoming and supportive environment for the public.
The primary change contained in the proposed revisied Internet Use Policy is the use of filtering
software to block material deemed harmful to minors on the public Internet workstations, the
circulating laptops, and the Library’s Wi-Fi network. Since Newport Beach Public Library receives federal
E-rate funds for internet access and in-building network enhancements (such as those made available by
the Corporation for Education Network Initiatives in California, or CENIC), the Library is required to
comply with filtering and other requirements of the Children’s Internet Protection Act (“CIPA”)
(https://www.fcc.gov/consumers/guides/childrens-internet-protection-act) (ATTACHMENT D). The
Children's Internet Protection Act requires that K–12 schools and libraries in the United States use
internet filters and implement other measures to protect minors from harmful online content as a
condition for federal funding.
To comply with the CIPA, as interpreted by the United States Supreme Court, authorized library
personnel should disable the filtering software upon request by an adult for the purpose of bona fide
research or other lawful purposes. Accordingly, the proposed revised Internet Use Policy allows any
adult Library patron who is unable to access a lawful website that is not harmful to minors to request
staff to unblock access to that website. Library staff will respond to requests regarding the filtering
software promptly.
The Library currently applies a much stricter filter to computer workstations located in Children’s areas.
This filter cannot be disabled and will remain in use on Youth Services computers.
Pending Board approval, all access to Newport Beach Public Library’s Wi-Fi network will be filtered.
Unblocking access on the wireless network is not feasible due to the technical and logistical factors of
multiple patrons using the Wi-Fi network simultaneously.
Library staff will work with City IT to identify a filtering product that is in accordance with the American
Library Association’s “Guidelines to Minimize the Negative Effects of Internet Content Filters on
Intellectual Freedom” (http://www.ala.org/advocacy/intfreedom/filtering/filtering_guidelines)
(ATTACHMENT E).
The revisions do not change the intent of the policy in supporting intellectual freedom. The revisions
emphasize the expectation that customers will use the Library’s internet services in accordance with the
Library Use Policy (NBPL 1) and with consideration to the public environment in which they are situated.
The policy continues to support actions taken by staff to address violations of the Internet Use Policy
and the Library Use Policy.
NOTICING:
This agenda item has been noticed according to the Brown Act (72 hours in advance of the meeting at
which the Board of Library Trustees considers the item).
ATTACHMENT A: Internet Use Policy (NBPL 5)
ATTACHMENT B: Internet Use Policy (NBPL 5) (red-lined)
ATTACHMENT C: Internet Use Policy (NBPL 5) (updated)
ATTACHMENT D: Children’s Internet Protection Act
ATTACHMENT E: Guidelines to Minimize the Negative Effects of Internet Content Filters on Intellectual
Freedom
Internet Use Policy
NBPL 5
Use of the Internet access computers requires a library card number. Those ineligible for a free
library card – i.e., international, out-of-state residents – may be issued a free "Internet use only" (no
borrowing privileges) card by presenting some personal identification.
The Internet and its available resources contain a wide variety of material and opinions from varied
points of view. It is a global electronic network which enables the library to provide information to
customers beyond the library’s collection.
The library does not monitor and has no control over the information on the Internet. Not all
sources on the Internet provide accurate, complete, or current information. You may need to
question the validity of the information you find.
Materials obtained or copied on this computer network may be subject to copyright laws. Illegal
activities or any other activities that are intended to interfere with or disrupt network users,
services, or equipment are prohibited.
In offering Internet access, the library cannot control access points which often change rapidly and
unpredictably. Library users access the Internet at their own discretion and the library is not
responsible for any access points they reach. As with other library materials, parents and guardians
of children, not the library, are responsible for their children’s use of the Internet. While it is the
responsibility of parents to establish rules for their children’s use of the Internet, the NBPL has
taken steps to assist parents in this task. The Library has installed on the children’s computers a
blocking service which prevents known violent or sexually explicit material from being accessed.
This service has proven to be reliable in blocking inappropriate children’s material from appearing
on these computers. However, since some content providers deliberately attempt to thwart
blocking programs and since some children seek to overcome such blocking, the NBPL does not
guarantee that inappropriate material will not be accessed by children; appropriate use of the
Internet must be the responsibility of parents. Parents are encouraged to read Keeping Kids Safer
on the Internet: Tips for Parents and Guardians and view the resources for parents and guardians
at http://www.netsmartz.org/Parents.
Approved by the Board of Library Trustees - November 11, 1996
Adopted - February 24, 1997
Amended & Reassigned – April 8, 2003
Amended & Reassigned – August 17, 2004
Amended & Reassigned – May 7, 2012
Formerly I-22
This Policy will be periodically reviewed by the Board of Library Trustees on the first to occur of (i) as
circumstances may require or (ii) every two years from the date of adoption, last amendment, or last
review. Adopted, last amended, or last reviewed on May 7, 2012.
Internet Use Policy
NBPL 5
The Newport Beach Public Library (“Library”) information resources include access to the World Wide
Web (“Internet”). Access to the Internet supports the Library's mission to serve as the cultural,
educational, and informational heart of Newport Beach. The Internet enables the Library to supplement
its collection by providing information of a serious literary, artistic, political, or scientific value to patrons
beyond the Library’s physical collection.
Use of the Library’s Internet access computers requires a lLibrary card number. Those ineligible for
a free lLibrary card, – i.e., internationalfor example, out-of-state residents visitors, – may be issued
a free "Internet use only" (no borrowing privileges) card by presenting some personal identification.
Guest passes are also available on a temporary basis.
The Internet and its available resources contain a wide variety of material and opinions from varied
points of view. It is a global electronic network which enables the library to provide information to
customers beyond the library’s collection.
The Llibrary does not monitor and has no control over the information on the Internet. Not all
sources on the Internet provide accurate, complete, or current information. You Library patrons
may need to question the validity of the information you they find. In offering Internet access, the
lLibrary cannot control access points which often change rapidly and unpredictably. Library
userspatrons access the Internet at their own discretionas they may deem appropriate, and the
lLibrary is not responsible for any access points they reach. . Library patrons access the Internet and
Library computers, laptops, or other electronic devices on an “as-is” basis and at their own risk. The
Library is not responsible for any harm or offense that may arise out of such use, including but not
limited to, fraud, loss of private or personal information, viruses and malware, or other harmful
misconduct.
Internet filtering software is utilized by the Library and is designed to block content harmful to
minors. The Library cannot guarantee, and therefore does not assume responsibility for, the reliability
or accuracy of the filtering software. Any Library patron who is unable to access a lawful website that is
not harmful to minors may request Library staff to unblock access to that website. Any adult Library
patron who is unable to access a lawful website may request Library staff to unblock access to that
website. Library staff shall respond to requests regarding the filtering software promptly.
Use of the Library’s Internet, computers, laptops, or other electronic devices may be suspended or
revoked pursuant to the procedures set forth in the NBPL Use Policy, available on the Library’s website,
if the user engages in any activity that violates any applicable law, rule, regulation, or policy.
Materials obtained or copied on thisthe Library’s computers networkor over the Library’s Internet
may be subject to copyright laws. Illegal activities or any other activities that are intended to
interfere with or disrupt network users, services, or equipment are prohibited. Library patrons
assume all risk associated with his or her use of the Library’s Internet, computers, laptops, or other
electronic devices. The Library is not responsible for any misuse of the Library’s Internet or the Library’s
computers, laptops, or other electronic devices.
In offering Internet access, the library cannot control access points which often change rapidly and
unpredictably. Library users access the Internet at their own discretion and the library is not
responsible for any access points they reach.
THE INTERNET AND CHILDREN
As with other lLibrary materials, parents and guardians of children, not the lLibrary, are responsible
for their children’s use of the Internet. While it is the responsibility of parents and guardians to
establish rules for their children’s use of the Internet, the NBPL Library has taken steps to assist
parents and guardians in this task. The Library has installed Internet filtering software on the
children’s computers and other electronic devices that is designed to prevent content harmful to
minors from being accessed. a blocking service which prevents known violent or sexually explicit
material from being accessed. This service has proven to be reliable in blocking inappropriate
children’s material from appearing on these computers such material from appearing on these
devices.
However, since some due to the fact that some content providers deliberately attempt to thwart
blocking programs, and since some children seek to overcome such blocking programs, and because
the filtering software may not recognize all content that should be blocked, the LibraryNBPL does not
guarantee that inappropriate material content harmful to minors will not be accessed by children. ;
aAppropriate use of the Library’s Internet must be the responsibility of parents and guardians.
Parents and guardians are encouraged to read Keeping Kids Safer on the Internet: Tips for Parents
and Guardians and view the resources for parents and guardians
at http://www.netsmartz.org/Parents.
Approved by the Board of Library Trustees - November 11, 1996
Adopted - February 24, 1997
Amended & Reassigned – April 8, 2003
Amended & Reassigned – August 17, 2004
Amended & Reassigned – May 7, 2012
Revised & Amended – January 22, 2019
Formerly I-22
Formatted: Font: +Body (Calibri), 11 pt
Formatted: Font: +Body (Calibri), 11 pt
Formatted: Font: Bold
This Policy will be periodically reviewed by the Board of Library Trustees on the first to occur of (i) as
circumstances may require or (ii) every two years from the date of adoption, last amendment, or last
review. Adopted, last amended, or last reviewed on May 7, 2012January 22, 2019.
Internet Use Policy
NBPL 5
The Newport Beach Public Library (“Library”) information resources include access to the World Wide
Web (“Internet”). Access to the Internet supports the Library's mission to serve as the cultural,
educational, and informational heart of Newport Beach. The Internet enables the Library to supplement
its collection by providing information of a serious literary, artistic, political, or scientific value to patrons
beyond the Library’s physical collection.
Use of the Library’s Internet requires a Library card number. Those ineligible for a free Library card,
for example, out-of-state visitors, may be issued a free "Internet use only" (no borrowing privileges)
card by presenting some personal identification. Guest passes are also available on a temporary
basis.
The Internet and its available resources contain a wide variety of material and opinions from varied
points of view. The Library does not monitor and has no control over the information on the
Internet. Not all sources on the Internet provide accurate, complete, or current information. Library
patrons may need to question the validity of the information they find. In offering Internet access,
the Library cannot control access points which often change rapidly and unpredictably. Library
patrons access the Internet as they deem appropriate, and the Library is not responsible for any
access points they reach. Library patrons access the Internet and Library computers, laptops, or other
electronic devices on an “as-is” basis and at their own risk. The Library is not responsible for any harm or
offense that may arise out of such use, including but not limited to, fraud, loss of private or personal
information, viruses and malware, or other harmful misconduct.
Internet filtering software is utilized by the Library and is designed to block content harmful to
minors. The Library cannot guarantee, and therefore does not assume responsibility for, the reliability
or accuracy of the filtering software. Any Library patron who is unable to access a lawful website that is
not harmful to minors may request Library staff to unblock access to that website. Any adult Library
patron who is unable to access a lawful website may request Library staff to unblock access to that
website. Library staff shall respond to requests regarding the filtering software promptly.
Use of the Library’s Internet, computers, laptops, or other electronic devices may be suspended or
revoked pursuant to the procedures set forth in the NBPL Use Policy, available on the Library’s website,
if the user engages in any activity that violates any applicable law, rule, regulation, or policy.
Materials obtained or copied on the Library’s computers or over the Library’s Internet may be
subject to copyright laws. Library patrons assume all risk associated with his or her use of the Library’s
Internet, computers, laptops, or other electronic devices. The Library is not responsible for any misuse
of the Library’s Internet or the Library’s computers, laptops, or other electronic devices.
THE INTERNET AND CHILDREN
As with other Library materials, parents and guardians of children, not the Library, are responsible
for their children’s use of the Internet. While it is the responsibility of parents and guardians to
establish rules for their children’s use of the Internet, the Library has taken steps to assist parents
and guardians in this task. The Library has installed Internet filtering software on the children’s
computers and other electronic devices that is designed to prevent content harmful to minors from
being accessed. This service has proven to be reliable in blocking such material from appearing on
these devices.
However, due to the fact that some content providers deliberately attempt to thwart blocking
programs, some children seek to overcome blocking programs, and because the filtering software
may not recognize all content that should be blocked, the Library does not guarantee that content
harmful to minors will not be accessed by children. Appropriate use of the Library’s Internet must
be the responsibility of parents and guardians. Parents and guardians are encouraged to
read Keeping Kids Safer on the Internet: Tips for Parents and Guardians and view the resources for
parents and guardians at http://www.netsmartz.org/Parents.
Approved by the Board of Library Trustees - November 11, 1996
Adopted - February 24, 1997
Amended & Reassigned – April 8, 2003
Amended & Reassigned – August 17, 2004
Amended & Reassigned – May 7, 2012
Revised & Amended – January 22, 2019
Formerly I-22
This Policy will be periodically reviewed by the Board of Library Trustees on the first to occur of (i) as
circumstances may require or (ii) every two years from the date of adoption, last amendment, or last
review. Adopted, last amended, or last reviewed on January 22, 2019.
1
Federal Communications Commission · Consumer and Governmental Affairs Bureau · 445 12th St. SW. Washington, DC 20554
1-888-CALL-FCC (1-888-225-5322) · TTY: 1-888-TELL-FCC (1-888-835-5322) · www.fcc.gov/consumer-governmental-affairs-bureau
Children’s Internet Protection Act (CIPA)
The Children's Internet Protection Act (CIPA) was enacted by Congress in 2000 to address concerns
about children's access to obscene or harmful content over the Internet. CIPA imposes certain
requirements on schools or libraries that receive discounts for Internet access or internal connections
through the E-rate program – a program that makes certain communications services and products more
affordable for eligible schools and libraries. In early 2001, the FCC issued rules implementing CIPA and
provided updates to those rules in 2011.
What CIPA requires
Schools and libraries subject to CIPA may not receive the discounts offered by the E-rate program
unless they certify that they have an Internet safety policy that includes technology protection
measures. The protection measures must block or filter Internet access to pictures that are: (a)
obscene; (b) child pornography; or (c) harmful to minors (for computers that are accessed by minors).
Before adopting this Internet safety policy, schools and libraries must provide reasonable notice and
hold at least one public hearing or meeting to address the proposal.
Schools subject to CIPA have two additional certification requirements: 1) their Internet safety policies
must include monitoring the online activities of minors; and 2) as required by the Protecting Children in
the 21st Century Act, they must provide for educating minors about appropriate online behavior,
including interacting with other individuals on social networking websites and in chat rooms, and
cyberbullying awareness and response.
Schools and libraries subject to CIPA are required to adopt and implement an Internet safety policy
addressing:
Access by minors to inappropriate matter on the Internet;
The safety and security of minors when using electronic mail, chat rooms and other forms of
direct electronic communications;
Unauthorized access, including so-called “hacking,” and other unlawful activities by minors
online;
Unauthorized disclosure, use, and dissemination of personal information regarding minors; and
Measures restricting minors' access to materials harmful to them.
Schools and libraries must certify they are in compliance with CIPA before they can receive E-rate
funding.
CIPA does not apply to schools and libraries receiving discounts only for telecommunications
service only;
An authorized person may disable the blocking or filtering measure during use by an adult to
enable access for bona fide research or other lawful purposes.
CIPA does not require the tracking of Internet use by minors or adults.
You can find out more about CIPA or apply for E-rate funding by contacting the Universal Service
Administrative Company's (USAC) Schools and Libraries Division (SLD) at
www.sl.universalservice.org. SLD also operates a client service bureau to answer questions at
1-888-203-8100 or via email through the SLD website.
Consumer Guide
2
Federal Communications Commission · Consumer and Governmental Affairs Bureau · 445 12th St. SW. Washington, DC 20554
1-888-CALL-FCC (1-888-225-5322) · TTY: 1-888-TELL-FCC (1-888-835-5322) · www.fcc.gov/consumer-governmental-affairs-bureau
Filing a complaint
You have multiple options for filing a complaint with the FCC:
File a complaint online at https://consumercomplaints.fcc.gov
By phone: 1-888-CALL-FCC (1-888-225-5322); TTY: 1-888-TELL-FCC (1-888-835-5322); ASL:
1-844-432-2275
By mail (please include your name, address, contact information and as much detail about your
complaint as possible):
Federal Communications Commission
Consumer and Governmental Affairs Bureau
Consumer Inquiries and Complaints Division
445 12th Street, S.W.
Washington, DC 20554
Accessible formats
To request this article in an accessible format - braille, large print, Word or text document or audio -
write or call us at the address or phone number at the bottom of the page, or send an email to
fcc504@fcc.gov.
Last Reviewed: 11/03/15
TO: LIBRARY BOARD OF TRUSTEES
FROM:
Library Services Department
Tim Hetherton, Library Services Director
949-717-3810, thetherton@newportbeachca.gov
PREPARED BY: Tim Hetherton, Library Services Director
TITLE: Laptop Use Policy (NBPL 10)
RECOMMENDATION:
Staff recommends that the Board of Library Trustees authorize revisions to the Laptop Use Policy (NBPL
10).
DISCUSSION:
The Library has circulated laptops to the public since 2004. Borrowing laptops remains a popular option
for many patrons. The combination of mobility and privacy appeals to the public. The laptops also
augment the fixed public computer terminals and help alleviate wait times when demand is high.
Incidents of damage and theft have been rare. Other public libraries both nationally and regionally have
emulated the Newport Beach Public Library model of providing laptops for use in the Library.
Staff has revised the Laptop Use Policy so that it references the Internet Use Policy. Like the fixed
computer workstations, access on circulating laptops is filtered. Any Library patron who is unable to
access a lawful website that is not harmful to minors can request staff to unblock access to that website.
Library staff will respond to requests regarding the filtering software promptly.
NOTICING:
This agenda item has been noticed according to the Brown Act (72 hours in advance of the meeting at
which the Board of Library Trustees considers the item).
ATTACHMENT A: Laptop Use Policy (NBPL 10)
ATTACHMENT B: Laptop Use Policy (NBPL 10) (red-lined)
ATTACHMENT C: Laptop Use Policy (NBPL 10) (updated)
Laptop Use Policy
NBPL 10
Laptop Borrowing Policy
1. Laptops can be checked out to current Newport Beach Public Library (NBPL) cardholders whose
accounts meet use requirements. These devices are for use within the Library building.
2. The loan period for laptops is 1 hour. Laptops can be renewed for 20 minute increments through
the CASSIE print and PC management software as long as there is no waiting list.
3. Laptops may be checked out at the reference desk at the Central Library, from the circulation
desk at Balboa branch, and from the reference desks at Mariners and Corona del Mar branches.
4. Customers must present a valid NBPL card and be current in the Library's circulation system. All
customers will be required to provide a valid photo identification that will be held at the desk
where the customer checked out the laptop. Student IDs will be accepted as valid identification as
long as they have a photograph and are current.
5. Customers are limited to one checkout of a laptop per library cardholder.
6. Laptops will be checked out on a first come, first served basis. Laptops returned late will be
assessed a late fee as set forth in the Library’s Circulation policy.
7. Laptops are due at the Reference Desk at Central or Circulation Desks at the branches 30 minutes
before closing.
8. When laptops are checked in, they must be returned with all peripherals.
9. There is a replacement charge for damage or loss of the laptop and/or its peripherals of up to
$1200.
10. This policy is subject to review and change as authorized by the Board of Library
Trustees.Reviewed
Adopted by the Board of Library Trustees on October 7, 2013.
This Policy will be periodically reviewed by the Board of Library Trustees on the first to occur of (i) as
circumstances may require or (ii) every two years from the date of adoption, last amendment, or last
review. Adopted, last amended, or last reviewed on October 7, 2013.
Laptop Use Policy
NBPL 10
Laptop Borrowing Policy
1. Patrons who use circulating Library laptops are subject to the library's Internet Use Policy.
1.2. Laptops can be checked out to current Newport Beach Public Library (NBPL) cardholders
whose accounts meet use requirements. These devices are for use within the Library
building.
2.3. The loan period for laptops is 1 hour. Laptops can be renewed for 20 minute increments
through the CASSIE print and PC management software as long as there is no waiting list.
3.4. Laptops may be checked out at the reference desk at the Central Library, from the
circulation desk at Balboa branch, and from the reference desks at Mariners and Corona del
Mar branches.
4.5. Customers must present a valid NBPL card and be current in the Library's circulation system.
All customers will be required to provide a valid photo identification that will be held at the
desk where the customer checked out the laptop. Student IDs will be accepted as valid
identification as long as they have a photograph and are current.
5.6. Customers are limited to one checkout of a laptop per library cardholder.
6.7. Laptops will be checked out on a first come, first served basis. Laptops returned late will be
assessed a late fee as set forth in the Library’s Circulation policy.
7.8. Laptops are due at the Reference Desk at Central or Circulation Desks at the branches 30
minutes before closing.
8.9. When laptops are checked in, they must be returned with all peripherals.
9.10. There is a replacement charge for damage or loss of the laptop and/or its
peripherals of up to $1200.
10.11. This policy is subject to review and change as authorized by the Board of Library
Trustees.
Adopted by the Board of Library Trustees on October 7, 2013.
Amended by the Board of Library Trustees on January 22, 2019.
This Policy will be periodically reviewed by the Board of Library Trustees on the first to occur of (i) as
circumstances may require or (ii) every two years from the date of adoption, last amendment, or last
review. Adopted, last amended, or last reviewed on October 7, 2013 January 22, 2019.
Laptop Use Policy
NBPL 10
Laptop Borrowing Policy
1. Patrons who use circulating Library laptops are subject to the library's Internet Use Policy.
2. Laptops can be checked out to current Newport Beach Public Library (NBPL) cardholders
whose accounts meet use requirements. These devices are for use within the Library
building.
3. The loan period for laptops is 1 hour. Laptops can be renewed for 20 minute increments
through the CASSIE print and PC management software as long as there is no waiting list.
4. Laptops may be checked out at the reference desk at the Central Library, from the
circulation desk at Balboa branch, and from the reference desks at Mariners and Corona del
Mar branches.
5. Customers must present a valid NBPL card and be current in the Library's circulation system.
All customers will be required to provide a valid photo identification that will be held at the
desk where the customer checked out the laptop. Student IDs will be accepted as valid
identification as long as they have a photograph and are current.
6. Customers are limited to one checkout of a laptop per library cardholder.
7. Laptops will be checked out on a first come, first served basis. Laptops returned late will be
assessed a late fee as set forth in the Library’s Circulation policy.
8. Laptops are due at the Reference Desk at Central or Circulation Desks at the branches 30
minutes before closing.
9. When laptops are checked in, they must be returned with all peripherals.
10. There is a replacement charge for damage or loss of the laptop and/or its peripherals of up
to $1200.
11. This policy is subject to review and change as authorized by the Board of Library Trustees.
Adopted by the Board of Library Trustees on October 7, 2013.
Amended by the Board of Library Trustees on January 22, 2019.
This Policy will be periodically reviewed by the Board of Library Trustees on the first to occur of (i) as
circumstances may require or (ii) every two years from the date of adoption, last amendment, or last
review. Adopted, last amended, or last reviewed on January 22, 2019
TO: LIBRARY BOARD OF TRUSTEES
FROM:
Library Services Department
Tim Hetherton, Library Services Director
949-717-3810, thetherton@newportbeachca.gov
PREPARED BY: Tim Hetherton, Library Services Director
TITLE: Wireless Internet Policy (NBPL 11)
RECOMMENDATION:
Staff recommends that the Board of Library Trustees authorize revisions to the Wireless Internet Policy
(NBPL 11).
DISCUSSION:
Like the fixed computer workstations, and the circulating laptops, staff proposes that internet access on
the Library’s Wi-Fi network should be filtered in order to block depictions of material deemed harmful to
minors. The Children’s Internet Protection Act (CIPA) requires that filters only have to be applied to
devices provided by the library for use in the library. User-owned devices connecting to the library’s
wireless network do not need to be filtered. Staff is not certain how to satisfy the requirements of the
CIPA when many minors use their own laptops, tablets, and cell phones on the Library’s unfiltered Wi-Fi
network.
Moreover, unblocking access on the wireless network is simply not feasible due to the technical and
logistical factors of multiple patrons using the Wi-Fi network simultaneously. Unlike the fixed computer
workstations and circulating laptops, staff will not have the capability to lift the filtering software for
Library patrons who are unable to access a lawful website that is not harmful to minors.
Library staff will respond to requests for unfiltered access by directing patrons to the fixed computer
workstations or circulating laptops.
NOTICING:
This agenda item has been noticed according to the Brown Act (72 hours in advance of the meeting at
which the Board of Library Trustees considers the item).
ATTACHMENT A: Wireless Internet Policy (NBPL 11)
ATTACHMENT B: Wireless Internet Policy (NBPL 11) (red-lined)
ATTACHMENT C: Wireless Internet Policy (NBPL 11) (updated)
Wireless Internet
NBPL 11
Rules for Acceptable Use of Wireless Internet Connections
Regardless of the Wi-Fi source, wireless Internet users inside the library or on library premises are
subject to the library's Internet Use Policy.
1. Wireless users who do not follow the Internet Use Policy may be asked to stop using the
wireless connection inside the library, be excluded from all City libraries and/or be
prosecuted.
2. The Library's wireless connection is unencrypted and unfiltered. Use of the wireless
connection is done at the user's own risk. By using this connection, users acknowledge that
security errors and hacking are an inherent risk associated with any wireless service. For that
reason, users expressly agree that they knowingly assume such risk, and further agree to hold
the Library harmless from any claim or loss arising out of, or related to, any such instance of
hacking or other unauthorized use or access into the user's computer.
3. The Library accepts no responsibility for any software downloaded and/or installed, email
opened, or sites accessed while patrons are on the wireless internet connection. Any damage
done to the user's equipment or self from viruses, identity theft, spyware, plug-ins, or other
Internet-borne programs is the sole responsibility of the user; and the user indemnifies and
holds harmless the Library from any such damage.
4. The Library accepts no responsibility regarding the ability of user owned equipment to
connect to the wireless network. Library staff will not change settings on user’s equipment.
5. Unauthorized downloading of copyrighted material(s) is strictly forbidden and will result in
suspension or revocation of Library privileges and may result in a formal notification to the
appropriate local law enforcement office.
Notice: Warning of Copyright Restrictions
As a Library user, your ability to post or link to copyrighted material is governed by United States
copyright law. The library reserves the right to delete or disable any post or link that, in the
judgment of library staff, violates copyright law. In accordance with 17 USC S 512 (i)(1)(A), the
library may terminate a patron’s access to the system or network for disrespect of the intellectual
property rights of others, or for repeat infringements of copyright. The library has adopted this
policy and will make all reasonable effort to enforce it in appropriate circumstances.
Adopted by the Board of Library Trustees on February 21, 2017
This Policy will be periodically reviewed by the Board of Library Trustees on the first to occur of (i) as
circumstances may require or (ii) every two years from the date of adoption, last amendment, or last
review. Adopted, last amended, or last reviewed on February 21, 2017.
Wireless Internet
NBPL 11
Rules for Acceptable Use of Wireless Internet Connections
Regardless of the Wi-Fi source, wireless Internet users inside the library or on library premises are
subject to the library's Internet Use Policy.
1. Wireless users who do not follow the Internet Use Policy may be asked to stop using the
wireless connection inside the library, be excluded from all City libraries and/or be
prosecuted.
2. The Library's wireless connection provides filtered access to the Internet and is
unencrypted and unfiltered. Use of the wireless connection is done at the user's own risk. By
using this connection, users acknowledge that security errors and hacking are an inherent risk
associated with any wireless service. For that reason, users expressly agree that they
knowingly assume such risk, and further agree to hold the Library harmless from any claim or
loss arising out of, or related to, any such instance of hacking or other unauthorized use or
access into the user's computer.
3. The Library accepts no responsibility for any software downloaded and/or installed, email
opened, or sites accessed while patrons are on the wireless internet connection. Any damage
done to the user's equipment or self from viruses, identity theft, spyware, plug-ins, or other
Internet-borne programs is the sole responsibility of the user; and the user indemnifies and
holds harmless the Library from any such damage.
4. The Library accepts no responsibility regarding the ability of user owned equipment to
connect to the wireless network. Library staff will not change settings on user’s equipment.
5. Unauthorized downloading of copyrighted material(s) is strictly forbidden and will result in
suspension or revocation of Library privileges and may result in a formal notification to the
appropriate local law enforcement office.
Notice: Warning of Copyright Restrictions
As a Library user, your ability to post or link to copyrighted material is governed by United States
copyright law. The library reserves the right to delete or disable any post or link that, in the
judgment of library staff, violates copyright law. In accordance with 17 USC S 512 (i)(1)(A), the
library may terminate a patron’s access to the system or network for disrespect of the intellectual
property rights of others, or for repeat infringements of copyright. The library has adopted this
policy and will make all reasonable effort to enforce it in appropriate circumstances.
Adopted by the Board of Library Trustees on February 21, 2017
Amended by the Board of Library Trustees on January 22, 2019.
This Policy will be periodically reviewed by the Board of Library Trustees on the first to occur of (i) as
circumstances may require or (ii) every two years from the date of adoption, last amendment, or last
review. Adopted, last amended, or last reviewed on February 21, 2017January 22, 2019.
Wireless Internet
NBPL 11
Rules for Acceptable Use of Wireless Internet Connections
Regardless of the Wi-Fi source, wireless Internet users inside the library or on library premises are
subject to the library's Internet Use Policy.
1. Wireless users who do not follow the Internet Use Policy may be asked to stop using the
wireless connection inside the library, be excluded from all City libraries and/or be
prosecuted.
2. The Library's wireless connection provides filtered access to the Internet and is
unencrypted. Use of the wireless connection is at the user's own risk. By using this
connection, users acknowledge that security errors and hacking are an inherent risk
associated with any wireless service. For that reason, users expressly agree that they
knowingly assume such risk, and further agree to hold the Library harmless from any claim or
loss arising out of, or related to, any such instance of hacking or other unauthorized use or
access into the user's computer.
3. The Library accepts no responsibility for any software downloaded and/or installed, email
opened, or sites accessed while patrons are on the wireless internet connection. Any damage
done to the user's equipment or self from viruses, identity theft, spyware, plug-ins, or other
Internet-borne programs is the sole responsibility of the user; and the user indemnifies and
holds harmless the Library from any such damage.
4. The Library accepts no responsibility regarding the ability of user owned equipment to
connect to the wireless network. Library staff will not change settings on user’s equipment.
5. Unauthorized downloading of copyrighted material(s) is strictly forbidden and will result in
suspension or revocation of Library privileges and may result in a formal notification to the
appropriate local law enforcement office.
Notice: Warning of Copyright Restrictions
As a Library user, your ability to post or link to copyrighted material is governed by United States
copyright law. The library reserves the right to delete or disable any post or link that, in the
judgment of library staff, violates copyright law. In accordance with 17 USC S 512 (i)(1)(A), the
library may terminate a patron’s access to the system or network for disrespect of the intellectual
property rights of others, or for repeat infringements of copyright. The library has adopted this
policy and will make all reasonable effort to enforce it in appropriate circumstances.
Adopted by the Board of Library Trustees on February 21, 2017
Amended by the Board of Library Trustees on January 22, 2019.
This Policy will be periodically reviewed by the Board of Library Trustees on the first to occur of (i) as
circumstances may require or (ii) every two years from the date of adoption, last amendment, or last
review. Adopted, last amended, or last reviewed on January 22, 2019.
RECOMMENDATION:
Staff requests that the Board review the Library’s holidays and meeting schedule for 2019.
NOTICING:
This agenda item has been noticed according to the Brown Act (72 hours in advance of the meeting at
which the Board of Library Trustees considers the item).
ATTACHMENT: Holidays and Meeting Schedule for 2019
TO: BOARD OF LIBRARY TRUSTEES
FROM: Tim Hetherton, Library Services Director
949-717-3810, thetherton@newportbeachca.gov
PREPARED BY: Elaine McMillion, Administrative Support Specialist
TITLE:
Holidays and Meeting Schedule for 2019
REVIEW 2019 HOLIDAYS - MEETING SCHEDULE
HOLIDAY MEETING DATE
Tuesday, January 1 (New Year’s Day) Monday, January 21 (Martin Luther King Day) January 22
Monday, February 18 (Presidents’ Day) February 19
___________________________________________________________________________________ March 18
Sunday, April 21 (Easter – Library Only) April 15
Monday, May 27 (Memorial Day) May 20
June 17
Thursday, July 4 (Independence Day) July 15
August 19
____________________________________________________________________________________ Monday, September 2 (Labor Day) September 16 ____________________________________________________________________________________
October 21
Monday, November 11 (Veterans Day)
Thursday, November 28 (Thanksgiving Day) November 18 Friday, November 29 (Day-After Thanksgiving)
Tuesday, December 24 (Christmas Eve) December 16
Wednesday, December 25 (Christmas Day) Tuesday, December 31 (New Year’s Eve)
____________________________________________________________________________________ Board of Library Trustees By-Laws (Article IV – Meetings) Section 1:
The regular meetings shall be held on the third Monday of each month commencing at 5:00 p.m. at the Central Library or at a specified branch library, unless noticed otherwise. In the event the third Monday of
the month is a holiday observed by the City, such regular meeting shall be held on the next business day commencing at 5:00 p.m. at the Central Library unless noticed otherwise. Special meetings may also be
held subject to compliance with the provisions of the Ralph M. Brown Act.
TO: LIBRARY BOARD OF TRUSTEES
FROM:
Library Services Department
Tim Hetherton, Library Services Director
949-717-3810, thetherton@newportbeachca.gov
PREPARED BY: Rebecca Lightfoot, Adult Services Coordinator
TITLE: eBranch and Databases Update
DISCUSSION:
The eBranch page on the Newport Beach Public Library’s website has been live since December of 2014
and consolidates all of the library’s online resources – databases, eBooks, downloadable audio,
eMagazines, and streaming video - in one place.
In January of 2018, the library launched a new streaming video service with Kanopy. Kanopy offers over
30,000 documentaries, feature length, and independent films, including many Criterion Collection titles.
Kanopy has shown marked growth over the last twelve months, up 150%. Zinio and Flipster, which offer
unique collections of digital magazines, are still robust. OverDrive, which offers eBooks, downloadable
audiobooks, and streaming movies, continues to remain NBPL’s best performing downloadable service.
The library added two new databases in October and November, Britannica School Edition and Gale
Archives Unbound. Britannica offers customized searching for elementary, middle, and high school level
students with access to a wide variety of multi-media resources. Gale Archives Unbound offers a unique
collection of more than 280 primary resources supporting college level research.
Databases remain an essential and well-used resource for the community and staff. The library is proud
to offer over forty databases that specialize in topics that appeal to all age groups and interest levels.
Rosetta Stone has seen over 700 hours of usage since the library first began offering it in December of
2018. Several databases have over 1,000 uses a month, including Value Line, Morningstar, Net
Advantage, ProQuest, Lynda.com, and Heritage Quest.
The Library did not renew Boopsie, the mobile app for accessing the library online. The library is
anticipating implementing an app as part the new ILS, due later in 2019.
18-Jan 18-Feb 18-Mar 18-Apr 18-May 18-Jun 18-Jul 18-Aug 18-Sep 18-Oct 18-Nov 18-Dec
Overdrive 8468 7816 8692 8812 8752 8917 9676 9707 9230 9683 9327 9381
Zinio 998 983 1204 875 793 918 807 1011 832 1541 2591 2043
Flipster 478 643 573 531 430 703 443 671 540 581 579 579
Kanopy 224 209 258 253 360 307 422 450 446 481 560 649
Axis 360 720 628 736 766 799 719 741 773 633 696 601 570
10888 10279 11463 11237 11134 11564 12089 12612 11681 12982 13658 13222
Online resources are what allow the Newport Beach Public Library to truly be a 24/7/365 operation,
allowing customers to complete school projects, learn a new language, fine tune their portfolios, listen
to a downloadable audiobook, and so much more, all from the comfort of their own home.
NOTICING:
This agenda item has been noticed according to the Brown Act (72 hours in advance of the meeting at
which the Board of Library Trustees considers the item).
TO: LIBRARY BOARD OF TRUSTEES
FROM:
Library Services Department
Tim Hetherton, Library Services Director
949-717-3810, thetherton@newportbeachca.gov
PREPARED BY: Tim Hetherton, Library Services Director
TITLE: Update on proposed use of the retail space located on the Central Library 2nd
floor entrance
DISCUSSION:
The Credit Union of Southern California, who currently maintains an ATM in the retail space, has not
turned the retail space back over to the City of Newport Beach yet. They will relinquish the site once
their ATM is removed.
Community Development staff is arranging the placement of an ATM at the 1st floor entrance of the
Central Library. Community Development is awaiting Irvine Company approval for the placement of the
ATM.
Library staff was able to arrange a site visit to the retail space on Friday, January 11. Staff feels that the
space has ample storage and access to electrical and data lines. There will most likely be some
demolition of existing millwork. Once the space is vacated, staff will request an estimate from the
Municipal Operations division of Public Works for the demolition work.
There is suitable space within the area to accommodate a vending machine, cell phone chargers/lockers,
and a desktop scanner and fax. Once Library staff identifies specific products, the Administration will
include these items in the annual funding requests to our support groups.
Currently, Newport Beach Public Library generates $25,000 annually through passport services, and
another $8,000 by offering passport photography. The Library generates an additional $1,200 of
revenue through the sale of supplies such as flash drives, ear buds, note cards, highlighters, etc. Staff
expects the retail space to provide an increase in revenue generated by these services by offering more
hours of availability in a decidedly more prominent location in the building.
NOTICING:
This agenda item has been noticed according to the Brown Act (72 hours in advance of the meeting at
which the Board of Library Trustees considers the item).
___________________________________________________________________________________
DISCUSSION:
Debbie Walker, Branch Librarian Annika Helmuth, and I met with Chief Duncan and Assistant Chief
Boyles of the Fire Department on Wednesday, December 19 to discuss moving into the new facility and
to plan for the opening. Tentative dates in May were submitted to City Council to determine their
availability for a Grand Opening event.
On January 17, Library staff met with IT staff to discuss computer and telecommunications equipment in
the branch.
Construction crews are currently installing site utilities: water, sewer, and electrical. Ceiling work and
soffit installation is also underway. Much of the work scheduled for the week of January 14th was
delayed by rain.
Selectors for the opening day print collection have been busy preparing and submitting selection lists to
Brodart. Approximately half the opening day print collection will have been submitted for order by the
end of January. Selectors will continue to submit selection lists according to the book vendor’s order
schedule. Selection carts from the audiovisual/media vendor were posted to appropriate media
collection selectors in mid-January. Media selectors will begin submitting selection cart orders soon.
NOTICING:
This agenda item has been noticed according to the Brown Act (72 hours in advance of the meeting at
which the Board of Library Trustees considers the item).
TO: BOARD OF LIBRARY TRUSTEES
FROM: Tim Hetherton, Library Services Director
949-717-3810, thetherton@newportbeachca.gov
PREPARED BY: Tim Hetherton, Library Services Director
TITLE: Corona Del Mar Branch Project update – December 2018