HomeMy WebLinkAboutAGENDA PACKETCITY OF NEWPORT BEACH
BOARD OF LIBRARY TRUSTEES MEETING AGENDA
Newport Beach Public Library
1000 Avocado Avenue, Newport Beach, CA 92660
Monday, May 20 2019 – 5:00 PM
Board of Library Trustees:
Janet Ray, Chair
Paul Watkins, Vice Chair
Douglas Coulter, Secretary
Jill Johnson-Tucker, Board Member
Kurt Kost, Board Member
Staff Members:
Tim Hetherton, Library Services Director
Elaine McMillion, Administrative Support Specialist
The Board of Library Trustee meeting is subject to the Ralph M. Brown Act. Among other things, the Brown Act requires that the Board of Library Trustees
agenda be posted at least seventy-two (72) hours in advance of each regular meeting and that the public be allowed to comment on agenda items before
the Board and items not on the agenda but are within the subject matter jurisdiction of the Board of Library Trustees. The Chair may limit public comments
to a reasonable amount of time, generally three (3) minutes per person.
The City of Newport Beach’s goal is to comply with the Americans with Disabilities Act (ADA) in all respects. If, as an attendee or a participant at this
meeting, you will need special assistance beyond what is normally provided, we will attempt to accommodate you in every reasonable manner. Please
contact Tim Hetherton, Library Services Director, at least forty-eight (48) hours prior to the meeting to inform us of your particular needs and to determine
if accommodation is feasible at (949) 717-3801 or thetherton@newportbeachca.gov.
NOTICE REGARDING PRESENTATIONS REQUIRING USE OF CITY EQUIPMENT
Any presentation requiring the use of the City of Newport Beach’s equipment must be submitted to the Library Services Department 24 hours prior to
the scheduled meeting. Page 1
I.CALL MEETING TO ORDER
II.ROLL CALL
III.NOTICE TO THE PUBLIC
The City provides a yellow sign-in card to assist in the preparation of the minutes. The completion of the card is not required in order to address the Board of Library Trustees. If the optional sign-in card has been completed, it should be given to the Administrative Support Specialist.
The Board of Library Trustees of Newport Beach welcomes and encourages community participation. Public comments are generally limited to three (3) minutes per person to allow everyone to speak. Written comments are encouraged as well. The Board of Library Trustees has the discretion to extend or shorten the time limit on agenda or non-agenda items. As a
courtesy, please turn cell phones off or set them in the silent mode.
IV.PUBLIC COMMENTS
Public comments are invited on agenda items. Speakers must limit comments to three (3) minutes. Before speaking, we invite, but do not require you to state your name for the record. The Board of Library Trustees has the discretion to extend or shorten the speakers’ time limit on agenda items, provided the time limit adjustment is applied equally to all speakers. As a courtesy, please turn cell phones off or set them in the silent mode.
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Board of Library Trustees Meeting May 20, 2019 Page 2
V.CONSENT CALENDAR
All matters listed under CONSENT CALENDAR are considered to be routine and will all be enacted by one motion in the form listed below. The Board of Library Trustees has received detailed staff reports on each of the items recommending an action. There will be no separate discussion of these items prior to the time the Board of Library Trustees votes on the
motion unless members of the Board of Library Trustees request specific items to be discussed and/or removed from the Consent Calendar for separate action. Members of the public who wish to discuss a Consent Calendar item should come forward to the lectern upon invitation by the Chair.
A.Consent Calendar Items
1.Minutes of the April 23, 2019 Board of Library Trustees Meeting
2.Customer Comments
Monthly review of evaluations of library services through suggestions and requests received fromcustomers.
3.Library ActivitiesMonthly update of library events, services and statistics.
4.Expenditure Status ReportMonthly expenditure status of the library’s operating expenses; services, salaries and benefits by department.
5.Board of Library Trustees Monitoring ListList of agenda items and dates for monthly review of projects by the Board of Library Trustees.
VI.CURRENT BUSINESS
A.Items for Review
6.Media Lab Update
Staff will update the Board on the Media and Sound Lab at Central Library.
7.Wi-Fi Usage at NBPL Compared to Other Libraries
Staff will report on public Wi-Fi usage in Newport Beach Public Library and in our statistical and regionalpeers.
8.Corona del Mar Branch Project UpdateStaff will update the Board on the Corona del Mar Branch Library replacement project.
9.Lecture Hall UpdateTrustee Johnson-Tucker will update the Board on activities related to building a lecture hall facility on the
Central Library site.
10.Library Services
Report of Library issues regarding services, customers and staff.
B.Monthly Reports
11.Friends of the Library Liaison Report - DC
Trustee update of the most recently attended Friends of the Library Board meeting.
12.Library Foundation Liaison Report - JJT
Trustee update of the most recently attended Library Foundation Board meeting.
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13.Witte Lectures Committee Liaison Report - KKTrustee update of the most recently attended Witte Lectures Committee meeting.
14.Literacy Services Liaison Report – TH & PWTrustee update of the most recently attended Literacy Services Advisory Board meeting.
15.Library Live Lectures Liaison Report - JRTrustee update of the most recently attended Library Live Lectures Committee meeting.
VII.PUBLIC COMMENTS ON NON-AGENDA ITEMS
Public comments are invited on non-agenda items generally considered to be within the subject matter jurisdiction of the Board of Library Trustees. Speakers must limit comments to three (3) minutes. Before speaking, we invite, but do not require, you to state your name for the record. The Board of Library Trustees has the discretion to extend or shorten the speakers’ time limit on agenda or non-agenda items, provided the time limit adjustment is applied equally to all speakers. As a courtesy, please turn cell phones off or set them in the silent mode.
VIII.BOARD OF LIBRARY TRUSTEES ANNOUNCEMENTS OR MATTERS WHICH MEMBERS WOULD LIKEPLACED ON A FUTURE AGENDA FOR DISCUSSION, ACTION OR REPORT (NON-DISCUSSION ITEM)
IX.ADJOURNMENT
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DRAFT
CITY OF NEWPORT BEACH
Board of Library Trustees Newport Beach Public Library-Balboa Branch 100 East Balboa Boulevard, Newport Beach 92661
Meeting Minutes April 23, 2019 - 5:00 p.m.
I.CALL MEETING TO ORDER –Chair Ray called the meeting to order at 5:05 p.m.
II.ROLL CALL - Roll Call by Administrative Support Specialist Elaine McMillion
Trustees Present: Chair Janet Ray, Vice Chair Paul Watkins, Secretary Douglas
Coulter, Board Member Jill Johnson-Tucker, Board Member Kurt Kost
Trustees Absent: None
Staff Present: Tim Hetherton, Library Services Director
Elaine McMillion, Administrative Support Specialist Natalie Basmaciyan, Library Services Manager
Melissa Hartson, Circulation & Technical Processing Coordinator
Claire Leach, Librarian II Evelyn Rogers, Branch Librarian
III.NOTICE TO THE PUBLIC
IV.PUBLIC COMMENTS
None
V.CONSENT CALENDAR
A.Consent Calendar Items
1.Minutes of the March 18, 2019 Board of Library Trustees Meeting
Motion made by Board Member Coulter, seconded by Vice Chair Watkins, and carried (5-
0-0-0) to approve the Consent Calendar items as presented.
AYES: Ray, Watkins, Coulter, Johnson-Tucker, Kost
NOES:
ABSTENTIONS: ABSENCES:
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2. Customer Comments
Monthly review of evaluations of library services through suggestions and requests received from customers. 3. Library Activities Monthly update of library events, services and statistics. 4. Expenditure Status Report Monthly expenditure status of the library's operating expenses, services,
salaries, and benefits by department.
5. Board of Library Trustees Monitoring List
List of agenda items and dates for monthly review of projects by the Board
of Library Trustees.
VI. CURRENT BUSINESS
A. Items for Review
6. Balboa Branch Update
Branch Librarian Evelyn Rogers presents an overview of Balboa Branch's
activities and resources.
Branch Librarian Evelyn Rogers reported the Balboa Branch is the original Newport Beach
Public Library. The building was built in 1929 and expanded in 1960. The Branch houses the Newport Beach Historical Society Museum. Afternoons are busier than mornings, and summers are the busiest time of year. The Branch is open 60 hours a week. The Nautical
Collection is one special collection available at the Branch. Two story times are scheduled each week, and a special program is scheduled each month. One full-time Librarian, one
part-time Library Assistant, two part-time Clerks, and one part-time Page comprise Branch
staff. Rains over the winter caused problems, but leaks have been repaired. Mold from the flooding will be addressed. City staff replaced the lights in the bathrooms. The Branch
offers more than 35,000 titles. Much of the nonfiction materials are outdated. Children's
nonfiction has been updated, and staff is updating adult nonfiction. Statistics for the Branch use are highest in July and lowest in December.
In response to questions from Board Members, Library Services Manager Basmaciyan advised that the City Attorney's Office is reviewing a contract for an industrial hygienist to
address the mold problem. Once the contract is approved, work will be scheduled for a Sunday when the Branch is closed. She did not know if mold is contained. Once the contract is approved, a date for the work will be scheduled. Library Services Director
Hetherton related that he has spoken with representatives from the Public Works and Fire Departments who believe efforts to replace the Branch could begin in two or three years. The future Branch could be a joint facility similar to the Corona del Mar Library and Fire
Station. Public outreach and stakeholder engagement will occur probably after a design for a replacement Branch has been created.
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7. Review of the Library Meeting Rooms Policy (Council Policy I-7)
Staff recommends that the Board of Library Trustees review and approve changes made to Council Policy I-7, Library Meeting Rooms, for submission to City Council.
Library Services Director Hetherton reported the Library Meeting Rooms Policy has been revised, and now only pertains to the Friends Meeting Room at Central Library.
Vice Chair Watkins advised that he had submitted to staff several non-substantive
revisions.
In reply to questions, Library Services Director Hetherton indicated the action for the
Council will be to delete Policy I-7 from the Council Policy Manual. The Policy can then
become a Library Policy.
Motion made by Board Member Coulter, seconded by Board Member Kost, and carried (5-0-0-0) to approve the revised Council Policy I-7, Library Meeting Rooms.
AYES: Ray, Watkins, Coulter, Johnson-Tucker, Kost NOES: ABSTENTIONS:
ABSENCES: 8. Study Room Policy–NBPL-13
Staff recommends that the Board of Library Trustees review NBPL-13, Study Room Policy, and approve changes that include proposed policy for
use of the Charles Sword Meeting Room.
Library Services Director Hetherton reported staff has made no changes to the Study
Room Policy. The Policy regulates use of the Study Room well. He recommended
inclusion of the Charles Sword Room in the Policy so that staff has a policy to regulate use of the room and to increase the public's awareness of the room.
Vice Chair Watkins related that he had provided staff with revisions to correct the title of the Policy Meeting Rooms Policy and to note the Charles Sword Room is located in
Central Library. Motion made by Board Member Coulter, seconded by Vice Chair Watkins, and carried (5-
0-0-0) to approve the Study Room Policy, NBPL-13, with the proposed revisions. AYES: Ray, Watkins, Coulter, Johnson-Tucker, Kost
NOES: ABSTENTIONS:
ABSENCES:
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9. Library Material Selection & Downloadable Services
Librarian II Claire Leach presents an overview of materials selection and downloadable services.
Librarian II Claire Leach reported staff uses the Library's Collection Development Policy and the American Library Association's Library Bill of Rights to select materials. Each Librarian is assigned a selection area. Librarians rely on patron recommendations,
professional reviews, publicity and advertising, current events, curriculum needs, and literary prizes when selecting materials for the Library. Collection HQ provides rich data
to help libraries allocate funds by identifying weaknesses in collections and making
suggestions based on lending patterns. Collection HQ recommends less than 5 percent of materials be considered "dead", and, the amount of the Library's dead materials is
approximately 5 percent of all materials. The amount of the Library's "grubby" materials,
materials that have been circulated more than 40 times, is 40 percent of all materials. First in Series labels were added to Adult Mystery titles approximately a year ago to aid patrons
with finding the first title in a series. Because of its popularity, First in Series will expand to Adult Fiction and Children's Fiction. OverDrive, a downloadable audio and eBook service, has shown tremendous growth. In January 2019, checkouts for OverDrive topped
10,000. In 2018, eBook and audio checkouts exceeded 100,000. Through Flipster and RBDigital, the Library offers subscriptions to more than 140 eMagazines. The two platforms constantly enhance their services. Monthly downloads from Kanopy, a
streaming movie service, has grown 150 percent since the Library began offering it in December 2017.
In answer to Board Members' queries, Librarian II Leach advised that staff evaluates materials deemed grubby by Collection HQ and decides whether to order a new copy or
remove the item from the collection. The catalog shows the number of a title in a series,
and the First in Series label identifies the first title on the shelf. Circulation & Technical Processing Coordinator Melissa Hartson indicated some demographic data is available
regarding Kanopy users, but staff has not analyzed it.
10. Wi-Fi Usage at NBPL Compared to Other Libraries
Staff presents a comparison of Wi-Fi usage at NBPL with our statistical and regional peers.
Library Services Director Hetherton reported Newport Beach Public Library ranks third in Wi-Fi sessions among its peers. Patrons can utilize Wi-Fi in the Library without a library card and on multiple devices. However, the number of patrons and devices using Wi-Fi
sometimes causes other patrons to wait for access. The Library Wi-Fi can accommodate 240 devices at any given time. The Library also ranks near the top of Orange County libraries for Wi-Fi sessions. Patrons do not want to access Wi-Fi with a library card;
however, the Library cannot utilize Wi-Fi as an incentive for people to obtain a library card. The Children's Internet Protection Act does not require public libraries to filter Wi-Fi. One
method to maintain control is to require access with a library card. Staff will prepare
information for an agenda item regarding Wi-Fi authentication. If the Board of Library Trustees wishes to reinstitute authentication, implementation of the new Integrated Library
System (ILS) could be a good time to begin the requirement.
In response to Board Members' questions, Library Services Director Hetherton indicated
the last time a comment was submitted about Wi-Fi wait time was July 2018. The only
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Board of Library Trustees Meeting Minutes April 23, 2019
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issue with Wi-Fi usage has been a patron downloading copyrighted movies. There have
not been any issues with one patron accessing another patron's device through Wi-Fi. Software on fixed computers and laptops protects patrons' privacy and security. The number of Wi-Fi licenses applies to patrons systemwide. Orange County Public Library
has incredibly strict filters on its Wi-Fi. Staff continues to oppose providing Wi-Fi 24/7. Wi-Fi is available from 6:00 a.m. until one hour after closing for each Branch.
Board Member Johnson-Tucker remarked that removing the authentication requirement simplified the use of Wi-Fi. Deciding whether to require authentication again is difficult.
Recently, Library seating and parking have been filled to capacity.
11. Further Review of Library Fines
Staff presents a discussion of NBPL's use of overdue fines.
Library Services Director Hetherton reported fines are not an issue for the Library. Staff
will work with patrons regarding fines. In reply to inquiries, Library Services Director Hetherton advised that calls, emails, and
verbal notifications are used to make patrons aware of fines. Currently, fines total about $200,000. 12. Corona del Mar Branch Project Update Staff will update the Board on the Corona del Mar Branch Library replacement project.
Library Services Director Hetherton announced the grand opening is scheduled for July
20, 10:30-12:30. There has been a complication with power service to the building. The
Branch should be open for business prior to the grand opening. The construction company is confident it can complete the project by the contract date of June 16.
13. Lecture Hall Update Trustee Johnson-Tucker will update the Board on activities related to
building a lecture hall facility on the Central Library site. Larry Tucker reported Board Member Johnson-Tucker, Library Services Director
Hetherton, and he met with Public Works staff to discuss the Request for Proposals (RFP) for architects. Because the project will include private funding, the building needs to be both functional and attractive. He will meet with Mayor Dixon to determine whether
Council Members will be involved in the design process. The RFP should be complete and ready for release in the next month.
Board Member Johnson-Tucker clarified that the Lecture Hall should be bright and airy and offer amenities.
In answer to Board Members' queries, Mr. Tucker explained that the City's proposed capital improvement budget for fiscal year 2019-2020 contains $500,000 for the Lecture
Hall. In June, the City Council will vote to approve the budget. The RFP will be sent to
certain architects and posted online for any architect to submit a response.
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Ronnie Watkins suggested the Lecture Hall contain more or larger women's restrooms.
Board Member Johnson-Tucker advised that the discussion has not reached that level of detail. 14. Library Services Report of Library issues regarding services, customers, and staff.
Library Services Director Hetherton reported the 25th Anniversary reception and celebration is scheduled for July 11. Palaces for the People is an interesting book about
public libraries.
B. Monthly Reports
15. Friends of the Library Liaison Report Trustee update of the most recently attended Friends of the Library Board
meeting.
Board Member Coulter reported the next book sale will be held on May 3 and 4. In March,
book sales raised approximately $19,000. Christina Lynch will speak at the Friends' luncheon on June 11.
16. Library Foundation Liaison Report Trustee update of the most recently attended Library Foundation Board meeting.
Meg Linton, Newport Beach Public Library Foundation Chief Executive Officer, advised that the Library Live and Witte series have concluded. Medicine in Our Backyard and the
Book Discussion Group are ongoing. The Library Foundation will organize the VIP reception for the Library’s 25th Anniversary celebration. The Books and Bunnies event
will be held on July 13 to end the 25th Anniversary Celebration week.
17. Witte Lectures Committee Liaison Report
Trustee update of the most recently attended Witte Lectures Committee's
monthly meeting.
Board Member Kost indicated lectures by Joel Sartore were sold out. The Committee is considering speakers and a budget for the next series.
18. Literacy Services Liaison Report Trustee update of the most recently attended Literacy Services Advisory Board meeting.
Vice Chair Watkins related that the ProLiteracy Luncheon on April 5 raised approximately
$28,000. Recruitment for a Literacy Department Assistant is progressing.
19. Library Live Lectures Liaison Report
Trustee update of the most recently attended Library Live Lectures
Committee's meeting.
[See Item VI.B.16.]
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Board of Library Trustees Meeting Minutes April 23, 2019
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VII. PUBLIC COMMENTS ON NON-AGENDA ITEMS None
VIII. BOARD OF LIBRARY TRUSTEES ANNOUNCEMENTS OR MATTERS WHICH
MEMBERS WOULD LIKE PLACED ON A FUTURE AGENDA FOR DISCUSSION, ACTION OR REPORT (NON-DISCUSSION ITEM)
None
IX. ADJOURNMENT – 6:30 p.m.
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COMMENT #
Date ReceivedSource of Comment
Staff Member
Staff Member TitleDate Responded to Customer
1
4/6/2019
Email
Rebecca Lightfoot
Adult Services Coordinator
4/8/2019
2
4/9/2019
http://ala-apa.org/nlwd/#galaxy
3
4/25/2019
Email
Rebecca Lightfoot
Adult Services Coordinator
4/25/2019
4
4/25/2019
Email
Natalie Basmaciyan
Library Services Manager
5/6/2019
Hello. Navigate to our eBooks and eAudiobooks page on our
website, found here:
https://www.newportbeachlibrary.org/ebranch/ecollection/ebooks.
Click on the OverDrive button and then login with your Newport Beach Library card. Once you are logged in there is a search bar on
the top where you can look for specific items or you can click on the
“Collections” down arrow to browse by recently added or other specific collections. I hope that helps! Please let me know if you
have any other questions, and feel free to stop by any of our
locations during normal business hours. One of our librarians would be happy to help get you started using OverDrive. Thank you.
Submitted on National Library Worker Day
New air fresheners have been installed at the Balboa Branch. They are
overwhelming in terms of a putrid artificial-flower scent. Please be considerate
to the public with standard unscented fresheners. Thank you.
Thank you for contacting the Newport Beach Public Library
regarding the air freshener at the Balboa branch library. I have
asked our facilities staff to see if there is an unscented product to
use instead. Please let me know if we may be of further assistance.
How do I find books on overdrive?
NEWPORT BEACH PUBLIC LIBRARY CUSTOMER COMMENTS
COMMENT RESPONSE
Liz from a public library in Newport Beach, CA, is a Star because Ms. Liz
greets every library patron with her glowing and contagious smile. Her love of
books, reading, teaching, and learning thru books are so vividly apparent. She makes every trip to the library a positive experience, and there is not a
child, nor a child’s family member in the room who doesn’t become
mesmerized by her Story Time charisma.
Our two girls (ages 4 1/2 and 3) have benefited greatly from their relationship
with Ms Liz. Both of them have been attending her Story Times at the library since they were babies.
I attribute their love of the library and books to Ms. Liz. The best evidence to
bolster this claim is the look on both their faces, which light-up with joy the moment they see her.
Ms. Liz thank you for who you are, and all you do enrich the families of our
community through your work in the Children’s Library.I salute you Ms. Liz!
For more info, visit: http://ala-apa.org/nlwd/#galaxy
Do you accept books, books on cds and music albums on cds?Thank you so much for thinking of us for your donations! The
Friends of the Library bookstore will happily accept books, books on
CD, and music CDs. Please bring your donations to any of our locations during normal business hours and we’ll take care of
getting them to the Friends, or you can drop them off at the Central
Library Friends Bookstore. Thank you.
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NEWPORT BEACH PUBLIC LIBRARY
To: Board of Library Trustees
From: Tim Hetherton, Library Services Director
Re: Report of Library Activities – May 20, 2019 Meeting
______________________________________________________________________
"At the dawn of the 21st century, where knowledge is literally power, where it unlocks
the gates of opportunity and success, we all have responsibilities as parents, as
librarians, as educators, as politicians, and as citizens to instill in our children a love of
reading so that we can give them a chance to fulfill their dreams."
-Barack Obama
TIM HETHERTON, LIBRARY SERVICES DIRECTOR
Literacy luncheon The 12th annual Gift of Literacy luncheon, Newport Mesa ProLiteracy’s
signature fundraising event, was held April 5 at the Pacific Club. This event not only
raises much needed funds for materials and programming, but it also highlights the
power of literacy in our community. Bestselling author Lisa See used the occasion to introduce her newest book, The Island of Sea Women, selected as one of Oprah
Magazine’s 25 most anticipated books for 2019. The Island of Sea Women delves into
the friendship between women on a small Korean island where girls begin working as
sea divers when they are very young. The book introduces readers to the fierce and
unforgettable female divers of Jeju Island and the dramatic history that shaped their lives.
Ms. Candace Kirby, a learner in the Literacy program, delivered a memorable address.
Born and raised in Southern California, Candace, a single mother, struggled with
reading and came to NMPL to be able to help her boys in school and break the cycle of illiteracy. Candace shared this:
“During my early years I grew up in the heart of Inglewood, California, where I attended
several different elementary schools. It was a challenge meeting new friends and fitting
in with my peers. Growing up for me was tough!
When I was nine I lost the sweetest lady you would ever want to meet, due to breast
cancer. She had a contagious smile and laugh that would brighten anyone's day. She
was my mom. Losing someone you love is the hardest thing in the world to take in
hand. It's heartbreaking! You can only envision the hardship, the sorrow and the fear I felt at being abandoned. It was in those vital moments that I began to notice my life
changing.
Before my mom passed away, she was a single mother raising my step- sister and me.
She worked as a nurse, cared for foster kids, and was also very active in her community church where she served as a missionary.
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During my early years going to school, I don’t recall my mom having much time for me
when it came to studying, doing homework, and literacy. I was on my own. During those years, I lacked proper instructions. I just didn’t get it! I couldn't grip the concept of
learning basic fundamental skills.
After losing my mom, I struggled tremendously in academics. I was later switched over
to a new school called Kelso. I had to repeat the third grade there because my achievement level in literature and writing didn’t meet the required standards to be
promoted. I was depressed and felt like a failure.
I remember sitting in the back of the classroom praying that my teacher wouldn't call my
name to read, and when she did, I would cross my fingers that I wouldn't come across a word I couldn't pronounce. But it never failed, there was always a word I stumbled over;
sometimes my classmates would laugh at me when I made mistakes.
For a long time, I hid my reading deficiency. I only did just enough to get by. I graduated
from high school barely passing through the system. I couldn't read, write, or spell effectively. Because I struggled with my communication, I also suffered from anxiety
and lacked the confidence to socially interact with others.
Later I became a teen parent. I had my two sons, Antron, Jr. who is now 13 and in the
sixth grade, and Unrei, who is now nine and in the third grade. Since I didn’t receive the proper instructions from my mom when it came to literacy; then how could I instruct my
kids effectively? You can't teach something you don't know! They both were held back
and also struggled with learning basic fundamental skills. Sadly, we share a common
bond.
As a mom I began to feel helpless because I couldn't assist my boys successfully. Then
I had an epiphany. I was determined to break the cycle! To be bold, and take a stand, to
speak out, and to have hope for a better tomorrow.
My son’s teacher connected me with library literacy programs. I became involved with the Newport/Mesa ProLiteracy program as an adult learner. This course has
transformed my life. It has built my confidence in communicating with others. I have
learned to improve my reading, to write and articulate myself with proper
grammar, and most importantly, I am now able to properly assist my boys in literacy.
This program also has the best teachers. I would like to think of my volunteer as a miracle worker. She has been by my side every step of the way. Challenging me,
encouraging me, and pushing me to reach my goals. Thank you, Ms. Cindy!
There are a lot of people in the world like me. I would like my story to inspire not just
young people, but older people to get themselves some help; to know that no matter how old you are it’s never too late to improve yourself. I have come to believe that
Literacy is one of the greatest gifts a person can receive.
This is my journey, and thank you for allowing me to speak with you today!”
204 guests attended the luncheon, which raised $26,608.93.
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Wheelhouse list for Library Trustees:
City Council regular meeting June 11, 7 p.m.
Council Chambers.
(Friends Room policy will be on the agenda)
Board of Library Trustees Meeting June 17, 5 p.m.
Small Conference Room, Central Library
Central Library 25th Anniversary Celebration July 11, 7 p.m. Friends Room
Corona del Mar Library and Fire Station Grand Opening
July 20, 10:30 – 12:30 p.m. Corona del Mar Library and Fire Station
NATALIE BASMACIYAN, LIBRARY SERVICES MANAGER Deborah Gaal Event
210 people attended the Deborah Gaal author event on April 17th. Ms. Gaal discussed
her debut novel, The Dream Stitcher, with a Powerpoint presentation about her mother’s
replica of the Bayeux Tapestry. Staff sold 20 copies of her book. The presentation was filmed for NBTV. The program was generously funded by the Friends of the Library. This event was the first one that Programming Library Assistant Terry Sanchez
managed from the beginning.
Writing Workshop with Anne Cleeland 16 people attended the Anne Cleeland writing workshop on April 25th. The topic was Writing Mysteries and Romantic Suspense.
Big Sonia Movie Screening
180 people attended a movie screening of Big Sonia, a documentary about an elderly Holocaust survivor. 26 students from local schools attended the screening. This event was co-hosted by the library and the Corona del Mar Community Church. NBPL carries
the documentary and the film is also available through the Kanopy streaming video
service.
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DEBBIE WALKER, BRANCH AND YOUTH SERVICES COORDINATOR
Branches All locations celebrated National Library Week (NLW) from April 6 – 13. The theme this
year was Libraries = Strong Communities. Special programming at Balboa included a
science-themed puppet musical presented by Noteworthy Puppets and a special visit to
Books & Babies storytime by Mayor Diane Dixon. Mariners did not have any storytime guests but did offer a space themed craft event during NLW.
Several days of dry, sunny weather meant construction on the CDM Library/Fire Station
started moving ahead at a faster pace. A Grand Opening ceremony for the entire
facility has tentatively been scheduled for Saturday, July 20. Annika and I attended the Corona del Mar Residents Association Annual Town Meeting on April 17. We had a chance to discuss the new branch and share information about other Library related
services. Balboa was the site of the April Board of Library Trustees meeting held on the
23rd.
Youth Services On Friday, April 5 after the Songs & Stories Storytime, a crowd of over 100 children and
adults followed Liz and Annika out to the Civic Center Park to release the butterflies that
had been developing since late March. This is the second year of this event and it has
proved to be very popular. Special guests at NLW storytimes at Central included Mayor Pro Tem Will O’Neill, Assistant City Manager Carol Jacobs, Fire Chief Chip Duncan, Police Chief Jon Lewis, and Board of Library Trustees Doug Coulter and Paul Watkins.
On the final day of NLW a police program was held that included meeting a City of
Newport Beach Police Officer and a chance to sit in a patrol car.
Teen Services YAAC met with Melinda and Danielle on April 10 and discussed upcoming volunteer
opportunities. General teen programs for the month included a college planning
session and two AP testing related study halls.
MELISSA HARTSON, CIRCULATION & TECHNICAL PROCESSING COORDINATOR
Staffing
Newly hired Library Page, Katrina Kading, began her training in April. She joins the team at the Mariners Branch. We continue to work with HR to hire another Page. The current candidate is completing pre-employment paperwork and background and fitness
checks.
Training Our quarterly Clerk Training sessions took place this month. I gave a tutorial demonstrating how the wayfinding kiosk operates. Library Support Supervisor, Michael
Tran, reviewed the Library’s patron notification process. He also discussed best
practices for creating clear and concise notes, so staff can interpret them easily and
efficiently.
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New Equipment
The wayfinding kiosk team finalized design and functional elements for the machine. Staff had the opportunity to familiarize themselves with the new kiosk. It will go live at the beginning of May and will reside in the lobby of Central’s first floor. Thanks to the
NBPL Foundation for funding this purchase.
REBECCA LIGHTFOOT, ADULT SERVICES COORDINATOR
Volunteer Luncheon
Librarian II Nadia Dallstream and Library Assistant Danielle Doi have been planning the
annual Volunteer Luncheon, which will take place in July this year and honors all of the library’s wonderful volunteers. They have reported many generous donations from local businesses.
Training
Librarian II Nadia Dallstream attended a webinar called “YA/Teen Book Buzz Spring of 2019” to aid with the creation of booklists. Library Assistant Erik Gunderson is halfway through City CERT training. Librarian Laurie Sanders and Library Assistant Chris
Hennigan completed an online class entitled “Library Services for Patrons Experiencing
Homelessness”. Library Assistant Greg Johnson and Adult Services Coordinator
Rebecca Lightfoot attended Wayfinding Software training for the new Wayfinding Kiosk at Central Library.
Collection Development
Staff attended another training session on using Collection HQ and learned about tools
to help with the selection process. The print collection for Corona del Mar’s opening day collection has been purchased, as well as the majority of the A/V collection. Library Assistant Chris Hennigan proposed collecting Nintendo Switch games for the Video
Game collection. The library has purchased a small collection of Switch games and will
begin circulating them once they are fully processed.
Arts Exhibit Librarian II Claire Leach has partnered with Sherman Library & Gardens Librarian Paul
Wormser to select historic photographs for a future display at the Central Library.
Passport Agents Librarian II Nadia Dallstream, Librarian Laurie Sanders, and Library Assistant Danielle Doi completed their online Passport Agent training and are currently training with
experienced agents.
16
Proquest Articles Retrieved 2018-2019
July Aug Sept Oct Nov Dec Jan Feb March April May June AVG.
Business Databases 1433 1359 908 1095 997 712 1612 1339 3359 1038 1385
Newspapers--Current 1005 1008 989 883 1106 1633 857 761 743 671 966
Newspapers--Historical 1579 1255 1639 1892 1469 1179 1574 999 1397 1017 1400
Magazines 212 781 171 108 238 170 243 176 164 49 231
JUL AUG SEP OCT NOV DEC JAN FEB MAR APR MAY JUN
2018 2018 2018 2018 2018 2018 2019 2019 2019 2019 2019 2019
Tracked by #searches
A to Z Databases 1005 2362 1180 981 1276 1016 955 652 635 587 10649
Ancestry**520 547 434 617 871 460 966 990 810 600 6815
AskART 228 262 185 31 67 42 73 84 96 186 1254
Biography In Context 35 61 58 185 319 91 63 50 78 194 1134
Britannica School Edition 455 74 86 160 368 189 244 1576
Facts on File Ancient History 260 73 52 83 153 21 59 23 24 224 972
Gale Archives Unbound 12478 4380 4380 5037 2190 2190 30655
Gale Directory Library 31 14 39 26 39 24 35 13 11 43 275
Gale Virtual Reference Library 43 31 384 435 1085 1119 258 286 85 189 3915
HeritageQuest 2183 2343 2670 1772 1635 2376 2330 2209 3264 2076 22858
Kids InfoBits 28 113 56 26 128 72 35 12 34 83 587
Lynda.com 6214 8231 8030 7969 6852 6684 7794 6673 8954 7408 74809
Literature Resource Center 13 69 24 234 160 116 111 70 40 847 1684
National Geographic 9 21 22 43 82 17 23 11 6 426 660
National Geographic Kids 6 27 5 21 27 7 3 8 23 20 147
NoveList Plus 197 170 186 181 96 89 137 128 257 373 1814
NoveList K-8 Plus 15 81 73 75 29 43 35 15 14 77 457
Opposing Viewpoints 6 54 730 2243 2839 2445 377 274 302 200 9470
ProQuest 4069 3731 3108 2964 3760 4057 6196 5258 7624 2626 43393
Reference USA Business 1868 1259 1431 983 795 630 961 792 1074 1195 10988
Reference USA Residential 87 103 84 442 122 60 116 62 37 293 1406
World Book Online 6 15 38 289 776 205 152 521 103 141 2246
Tracked by #sessions
Cypress Resume 10 11 14 10 10 5 14 8 * *82
Kanopy 565 691 670 710 891 1020 989 915 989 959 8399
ScienceFLIX 4 14 23 12 20 6 5 7 3 20 114
Testing & Education Ref. Center 46 64 49 60 70 53 56 39 34 18 489
Universal Class 83 65 51 90 269 111 121 * * *790
Tracked by #page views
Consumer Reports 1263 X 989 1674 2473 1596 2700 2034 1085 1830 15644
CultureGrams 154 590 247 210 449 120 168 115 212 111 2376
Morningstar***20950 8675 6152 9580 9354 9323 13340 8784 31221 20295 137674
NetAdvantage 4391 7341 6348 4276 4583 5855 5747 4824 8153 6688 58206
RealQuest ****112 41 184 85 39 73 151 97 376 11103 12261
Tumblebooks 186 142 123 161 95 124 37 20 45 124 1057
Value Line 14836 13507 14724 16119 19008 14715 12994 11430 13588 15052 145973
Tracked by Hours Used
Rosetta Stone 40.1 17 12.7 5.7 35 11.4 23.3 41.75 48.32 54.77 290.0
Notes: Consumer Reports data unavailable for August 2018
Britannica School Edition added October 2018
Gale Archives Unbound Added November 2018
*Universal Class and Cypress Resume subscriptions discontinued
***Morningstar went down Mar 29 - back up Apr 1
Database FY Comparisons YTD
18/19
****RealQuest April jump due to custom searches performed to search for a list of properties based
on specific search criteria, providing with multiple results in one search.
**Ancestry has notified ProQuest that due to a technical issue on Ancestry's side, the session count
data in customer COUNTER Database reports is incorrect for the time period of December 10, 2018
through January 22, 2019. These incorrect session counts overestimate the number of sessions
during that time period for both Ancestry Library Edition and HeritageQuest Online.
17
Apr-19 YTD 18/19 YTD 17/18
BALBOA 5,423 61,961 61,178
CDM 0 37 31,005
MARINERS 25,156 257,332 286,151
CENTRAL 66,690 698,728 707,780
Ebooks/Emagazines 14,030 131,593 103,609
TOTAL 111,299 1,149,651 1,189,723
MAY 18 117,063
JUN 18 117,808
JUL 18 123,229
AUG 18 122,883
SEP 18 114,806
OCT 18 118,132
NOV 18 111,225
DEC 18 104,476
JAN 19 115,930
FEB 19 107,884
MAR 19 119,774
APR 19 111,299
TOTAL 1,384,509
12 Month Comparison
NEWPORT BEACH PUBLIC LIBRARY - APRIL 2019
CIRCULATION
BALBOA
CDM
MARINERS
CENTRAL
Ebooks/Emagazines
100,000
105,000
110,000
115,000
120,000
125,000
130,000
135,000
140,000
145,000
150,000
155,000
160,000
MAY 18 JUN 18 JUL 18 AUG 18 SEP 18 OCT 18 NOV 18 DEC 18 JAN 19 FEB 19 MAR 19 APR 19
1,575,518
1,818,709
1,588,822 1,582,953
1,582,914
1,598,265
1,610,818
1,529,391
1,464,640
1,424,594
1250000
1375000
1500000
1625000
1750000
1875000
2000000
FY 08/09 FY 09/10 FY 10/11 FY 11/12 FY 12/13 FY 13/14 FY 14/15 FY 15/16 FY 16/17 FY 17/18
CIRCULATION
18
Apr-19 YTD 18/19 YTD 17/18
BALBOA 487 4,637 4,027
CDM 0 0 3,865
MARINERS 2,373 33,605 28,252
CENTRAL 9,757 97,049 93,172
TOTAL 12,617 135,291 129,316
12 Month Comparison
MAY 18 12,701
JUN 18 14,504
JUL 18 13,208
AUG 18 12,888
SEP 18 13,507
OCT 18 13,724
NOV 18 12,397
DEC 18 12,119
JAN 19 17,259
FEB 19 13,139
MAR 19 14,433
APR 19 12,617
TOTAL 162,496
NEWPORT BEACH PUBLIC LIBRARY - APRIL 2019
REFERENCE
BALBOA
CDM
MARINERS
CENTRAL
0
3,000
6,000
9,000
12,000
15,000
18,000
21,000
24,000
MAY 18 JUN 18 JUL 18 AUG 18 SEP 18 OCT 18 NOV 18 DEC 18 JAN 19 FEB 19 MAR 19 APR 19
181,315
211,742
199,880 191,567
184,260
190,391
168,496
162,510 157,149
156,521
120000
140000
160000
180000
200000
220000
240000
FY 08/09 FY 09/10 FY 10/11 FY 11/12 FY 12/13 FY 13/14 FY 14/15 FY 15/16 FY 16/17 FY 17/18
REFERENCE
19
Apr-19 YTD 18/19 YTD 17/18
BALBOA 3,551 36,113 36,723
CDM 0 0 25,343
MARINERS 21,949 192,689 217,313
CENTRAL 57,052 556,240 674,939
TOTAL 82,552 785,042 954,318
12 Month Comparison
MAY 18 99,442
JUN 18 104,584
JUL 18 80,162
AUG 18 92,771
SEP 18 75,090
OCT 18 75,641
NOV 18 76,531
DEC 18 66,322
JAN 19 79,698
FEB 19 75,947
MAR 19 80,328
APR 19 82,552
TOTAL 989,068
NEWPORT BEACH PUBLIC LIBRARY - APRIL 2019
CUSTOMERS SERVED IN LIBRARY
BALBOA
CDM
MARINERS
CENTRAL
50,000
60,000
70,000
80,000
90,000
100,000
110,000
120,000
130,000
140,000
150,000
160,000
170,000
MAY 18 JUN 18 JUL 18 AUG 18 SEP 18 OCT 18 NOV 18 DEC 18 JAN 19 FEB 19 MAR 19 APR 19
1,200,664
1,258,585
1,258,902
1,131,330 1,074,933
1,399,841 1,256,238
1,209,719
1,102,106
1,158,344
600000
775000
950000
1125000
1300000
1475000
1650000
FY 08/09 FY 09/10 FY 10/11 FY 11/12 FY 12/13 FY 13/14 FY 14/15 FY 15/16 FY 16/17 FY 17/18
CUSTOMERS SERVED IN LIBRARY
20
Apr-19 YTD 18/19 YTD 17/18
BALBOA 163 1,496 1,420
CDM 325 3,206 5,386
MARINERS 1,079 9,809 11,425
CENTRAL 4,727 42,362 35,846
TOTAL 6,294 56,873 54,077
12 Month Comparison
MAY 18 6,250
JUN 18 10,103
JUL 18 7,145
AUG 18 6,202
SEP 18 7,728
OCT 18 5,646
NOV 18 4,226
DEC 18 3,227
JAN 19 5,181
FEB 19 5,129
MAR 19 6,095
APR 19 6,294
TOTAL 73,226
PROGRAM ATTENDANCE
NEWPORT BEACH PUBLIC LIBRARY - APRIL 2019
BALBOA
CDM
MARINERS
CENTRAL
0
2,000
4,000
6,000
8,000
10,000
12,000
MAY 18 JUN 18 JUL 18 AUG 18 SEP 18 OCT 18 NOV 18 DEC 18 JAN 19 FEB 19 MAR 19 APR 19
43,419
28,680
53,534
51,570
51,894
49,977
64,473
67,646
69,922
70,430
0
15000
30000
45000
60000
75000
90000
FY 08/09 FY 09/10 FY 10/11 FY 11/12 FY 12/13 FY 13/14 FY 14/15 FY 15/16 FY 16/17 FY 17/18
PROGRAM ATTENDANCE
21
LIBRARY EXPENDITURES 2018-2019
(May 1, 2019)
ACCOUNT DESCRIPTION
ORIGINAL
APPROP
REVISED
BUDGET
YTD
EXPENDED
MONTHLY
EXPENDED
AVAILABLE
BUDGET
I SALARY & BENEFITS
SALARY FULL-TIME REGULAR 2,768,340 2,782,749 2,080,843.44 212,720 701,906
SALARY PART-TIME 967,642 1,000,843 623,159.85 60,025 377,683
BENEFITS 2,278,603 2,385,477 1,915,034.31 182,630 470,443
SALARY & BENEFITS TOTAL 6,014,585 6,169,069 4,619,038 455,376 1,550,031
II MAINT & OPERATION
PROFESSIONAL SERVICE*137,577 127,669 103,045 639 24,624
UTILITIES 274,885 274,885 210,314.26 16,260 64,571
PROGRAMMING 5,500 14,850 13,733.76 5,163 1,116
SUPPLIES**83,170 84,137 67,102 3,948 17,035
LIBRARY MATERIALS 619,740 625,055 583,319.78 31,533 41,735
FACILITIES MAINTENANCE 174,951 174,951 126,356 14,359 48,595
TRAINING AND TRAVEL 15,075 15,075 5,462.68 1,956 9,612
GENERAL OPERATING EXPENSES***24,200 24,200 14,025 3,490 10,175
PERIPHERALS 5,000 5,000 0 0 5,000
INTERNAL SERVICE FUNDS 1,419,637 1,419,637 1,064,727.63 118,303 354,909
OFFICE EQUIPMENT 2,000 2,000 415.20 166 1,585
MAINT & OPERATION TOTAL 2,761,735 2,767,459 2,188,501 195,817 578,958
LIBRARY BUDGET TOTAL 8,776,320 8,936,528 6,807,538 651,192 2,128,990
*PROFESSIONAL SERVICES - INCLUDE OUTSIDE PRINTING, JANITORIAL, WINDOW SERVICE
**INCLUDES OFFICE , PROCESSING AND JANITORIAL SUPPLIES
***INCLUDES, ADVERTISING, DUES, EVENT INSURANCE
22
Previous
Agenda Date AGENDA ITEM Scheduled
Agenda Date
Ongoing Ongoing
Ongoing Ongoing
Ongoing Ongoing
May 21, 2018 May 20, 2019
Jun 18, 2018 Jun 17, 2019
CLOSED 2018 Jun 17, 2019
Jun 18, 2018 Jun 17, 2019
Jun 18, 2018 Jun 17, 2019
Jul 16, 2018 Jul 15, 2019
Jul 16, 2018 Jul 15, 2019
Jul 16, 2018 Jul 15, 2019
Aug 20, 2018 Aug 19, 2019
Sep 17, 2018 Sep 16, 2019
Oct 15, 2018 Oct 21, 1019
Oct 15, 2018 Oct 21, 2019
Jan 22, 2019 Jan 21, 2020
Jan 22, 2019 Jan 21, 2020
Feb 19, 2019 Feb 18, 2020
Feb 19, 2019 Feb 18, 2020
Mar 18, 2019 Feb 18, 2020
Apr 23, 2019 Apr 20, 2020
Apr 23, 2019 Apr 20, 2020
Apr 23, 2019 Apr 20, 2020
Apr 23, 2019 Apr 20, 2020
Apr 23, 2019 Apr 20, 2020
LAST
REVIEWED POLICY REVIEW
Feb 27, 2018 NBPL 12 Circulation Policy Feb 18, 2020
Aug 20, 2018 CC I-1 Library Services Policy (Council Policy I -1)Jun 15, 2020
Aug 20, 2018 NBPL 2 Collection Development Policy (formerly City Council Policy I-3)Aug 17, 2020
Aug 20, 2018 NBPL 3 Library Gift and Donor Policy (formerly City Council Policy I-4)Aug 17, 2020
Sep 17, 2018 NBPL 9 Expressive Use Areas Sep 21, 2020
Nov 13, 2018 NBPL 6 Media Lab Use Policy Nov 16, 2020
Nov 13, 2018 NBPL 7 Sound Lab Use Policy Nov 16, 2020
Jan 22, 2019 NBPL 10 Laptop/Use Borrowing Policy Jan 19, 2021
Jan 22, 2019 NBPL 5 Newport Beach Public Library Internet Use Policy (formerly City Council Policy I-8)Jan 19, 2021
Jan 22, 2019 NBPL 11 Rules for Acceptable Use of Wireless Internet Connections Jan 19, 2021
BOARD OF LIBRARY TRUSTEES MONITORING LIST
Literacy Program Update
Branch Update - Mariners
Lecture Hall Update
Corona del Mar Branch Project Update
Policy Review (See List Below)
Financial Report Comparison of Beginning Budget to End of the Year Amended Budget (Every June)
Election of Board of Library Trustees Officers/Trustee Liaisons
Further Review of Library Fines
Media Lab Update
Marketing Update & Social Networking Update
Adult and Reference Services Update
Proposed Library Closures for Winter Holidays 2018
Branch Update - Corona del Mar
WiFi Usage Compared to Other Libraries
Review of San Diego Library's Proposed Library Fines Policy
Branch Update - Balboa
Statistical Comparison Report of Peer Libraries/Meeting Spaces
Annual Budget - Preliminary Review
Arts & Cultural Update
Review Holidays / Meeting Schedule
Newport Beach Public Library eBranch & Database Review
Information Technology Update
Library Material Selection & Downloadable Services
Annual Budget - Approval
Youth Services Update
23
ABSTRACT
The Newport Beach Public Library’s Media Lab opened to the public in November 2013 as part of the City
Hall project and library expansion. The Media Lab equipment and software provide professional-grade
services to meet the needs of the community.
DISCUSSION
The Media Lab, which is comprised of computer workstations and the Sound Lab, provides specialized
software and equipment. Customers may record music, convert media to digital files, and create digital
projects. The age range of the primary users is 15-35 years old, which is a segment of the community
that may not have access to these resources at other venues. The use of the Media Lab resources is
free, thanks to generous funding from the NBPL Foundation.
Based on customer feedback, staff extended the Media Lab hours. The Media Lab is now open Monday
through Thursday from 10:00Am to 8:00PM, Friday and Saturday from 10:00AM to 5:00PM, and Sunday
from 12:00PM to 4:00PM. Sound Lab sessions changed from four hours to two hours. This change has
provided more access to more users in recent months.
The Tech Toys collection of circulating equipment, launched in May 2016, continues to circulate well.
The Tech Toy collection is now housed at the second floor Reference desk for better customer access
during business hours. Five new GoPro Hero 7 cameras were added in late January 2019. The old GoPro
cameras were several models old and were in disrepair. Librarian Nadia Dallstream added four external
DVD drives to the Tech Toy collection in April 2019, based on customer feedback. Many new laptop
computers do not have DVD drives. Checking out the external DVD drives will assist them with their
projects at home. Customers still use the Media Lab to finalize their projects. In the past year, the MAC
workstations have logged 1.628 sessions, and the PC workstations 2.852 sessions. The Sound Lab logged
737 sessions.
Staff offers a drop-in technology assistance to the public during specific hours called Let’s Talk Tech.
Some sessions have taken place at the Central Library. Adult Services Coordinator Rebecca Lightfoot has
identified several outreach venues for Let’s Talk Tech. Recently, staff went to the OASIS Senior Center
and interacted with 20 people. Marketing Specialist Katherine Mielke designed and purchased a
promotional sign to highlight the service. The sign provides a visible and versatile means to attract
customers to staff.
Every member of the Reference and Children’s staff works in the Media Lab to provide service. Some
staff provides more in-depth technical assistance due to their specialized training. Library Assistant
TO: BOARD OF LIBRARY TRUSTEES
FROM: Library Services Department
Tim Hetherton, Library Services Director
949-717-3810, thetherton@newportbeachca.gov
PREPARED BY: Natalie Basmaciyan, Library Services Manager
TITLE: Media Lab Update
24
Greg Johnson recently worked with the City IT staff to update the Media Lab software. Greg provides
ongoing training for staff to ensure a basic comfort level with the hardware and software when assisting
customers.
The Newport Beach Public Library strives to meet the technological, educational, and recreational needs
of the community. Thoughtful programming, quality computers and software, and trained staff,
positions the Media Lab as a unique and valuable resource.
NOTICING
This agenda item has been noticed according to the Brown Act (72 hours in advance of the meeting at
which the Board of Library Trustees considers the item).
25
DISCUSSION
Wireless access is widely available in public libraries, including Newport Beach Public Library’s statistical
and regional peers. Wireless access service is popular with the public and staff as it frees up availability
for fixed public Internet terminals. It is both free and convenient for users; unlike the public access
computers, there are no waiting lists and no time limits when the public uses their own wireless devices.
Patrons can take advantage of comfortable seating areas and use their devices anywhere within the
Library. Non-authenticated access precludes patrons from having to enter library account details. In
fact, a library card is not required to access the network. Users can also access multiple devices
simultaneously.
There are also potential drawbacks to offering wi-fi access in public libraries. Generally, most public
networks that allow everyone instant access are unencrypted. On an unencrypted network, hackers
have the potential to intercept anything patrons do, say, visit, browse or write online. Shared folders on
individual devices are vulnerable as well.
At times, demand is so high for wi-fi service that the Library runs out of licenses for users to access the
network.
Wireless service most likely attracts visitors to the Library, and boosts library visit statistics, although it
does not guarantee that these visitors will check out materials, use the e-Branch, or attend a program.
However, It is possible that patrons who wish to use free and fast wi-fi in a comfortable and appealing
setting may be limiting access (in terms of parking and physical space) to patrons who desire to use
Library resources and services other than wi-fi. However, the Library cannot interfere with the public’s
intended use of the Library as long as they comply with the Use Policy. The desire to access our wireless
network is just as valid as the desire to check out the latest bestsellers, to attend a program, or to use
the fixed computer workstations.
One way to manage the use of wireless access would be to require authentication. Authentication
would generate use statistics and provide an increased level of secure access. This, however, is not the
most customer-friendly response, especially since authentication was eliminated to address customer
concerns about ease of usage and the onerous process of logging out of a wi-fi session on one device in
order to log on to another. Authentication would not necessarily discourage users from accessing the
service.
For the purposes of this report, I queried the other Santiago Library System’s library directors
concerning the provision of wi-fi services in their libraries (Santiago Library System, or SLS, is the local
TO: BOARD OF LIBRARY TRUSTEES
FROM: Library Services Department
Tim Hetherton, Library Services Director
949-717-3819, thetherton@newportbeachca.gov
PREPARED BY: Tim Hetherton, Library Services Director
TITLE: Wi-Fi Usage at NBPL Compared to Other Libraries
26
consortium for public libraries in Orange County). None of our neighboring public libraries require
authentication, and none of our regional peers would consider instituting authentication because of its
impact on users. With the increasing prevalence of compact and mobile computing devices, and the
ever-growing availability of free public access to wireless networks, wi-fi service in public spaces has
become an expectation.
NOTICING
This agenda item has been noticed according to the Brown Act (72 hours in advance of the meeting at
which the Board of Library Trustees considers the item).
27
_____________________________________________________________________________________
DISCUSSION
Crews are moving along and work is progressing. Light fixtures were installed on Thursday, May 16.
Flooring installation is expected next week. Cabinet installation is also anticipated by the end of the
month. There is a first coat of paint on all library walls and plans to install the Seagulls in Flight sculpture
in front of the building very soon. Furniture delivery and move-in date are pending but library staff
remains busy working on finalizing supply needs as well as planning move-in logistics.
Attached are a few pictures of light fixtures, paint colors, and exterior walls:
TO: BOARD OF LIBRARY TRUSTEES
FROM: Library Services Department
Tim Hetherton, Library Services Director
949-717-3810, thetherton@newportbeachca.gov
PREPARED BY: Annika Helmuth, CDM Branch Librarian
TITLE: Corona del Mar Branch Project Update – April 2019
28
29
NOTICING
This agenda item has been noticed according to the Brown Act (72 hours in advance of the meeting at
which the Board of Library Trustees considers the item).
30