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HomeMy WebLinkAboutAgenda Aug 19CITY OF NEWPORT BEACH BOARD OF LIBRARY TRUSTEES AGENDA Newport Beach Public Library 1000 Avocado Avenue, Newport Beach, CA 92660 Monday, August 19, 2019 - 5:00 PM Board of Library Trustees Members: The Board of Library Trustees meeting is subject to the Ralph M. Brown Act. Among other things, the Brown Act requires that the Board of Library Trustees agenda be posted at least seventy-two (72) hours in advance of each regular meeting and that the public be allowed to comment on agenda items before the Board and items not on the agenda but are within the subject matter jurisdiction of the Board of Library Trustees. The Chair may limit public comments to a reasonable amount of time, generally three (3) minutes per person. The City of Newport Beach’s goal is to comply with the Americans with Disabilities Act (ADA) in all respects. If, as an attendee or a participant at this meeting, you will need special assistance beyond what is normally provided, we will attempt to accommodate you in every reasonable manner. Please contact Tim Hetherton, Library Services Director, at least forty-eight (48) hours prior to the meeting to inform us of your particular needs and to determine if accommodation is feasible at (949) 717-3801 or thetherton@newportbeachca.gov. NOTICE REGARDING PRESENTATIONS REQUIRING USE OF CITY EQUIPMENT Any presentation requiring the use of the City of Newport Beach’s equipment must be submitted to the Library Services Department 24 hours prior to the scheduled meeting. I.CALL MEETING TO ORDER II.ROLL CALL III.NOTICE TO THE PUBLIC The City provides a yellow sign-in card to assist in the preparation of the minutes. The completion of the card is not required in order to address the Board of Library Trustees. If the optional sign-in card has been completed, it should be placed in the box provided at the podium. The Board of Library Trustees of Newport Beach welcomes and encourages community participation. Public comments are generally limited to three (3) minutes per person to allow everyone to speak. Written comments are encouraged as well. The Board of Library Trustees has the discretion to extend or shorten the time limit on agenda or non-agenda items. As a courtesy, please turn cell phones off or set them in the silent mode. IV.PUBLIC COMMENTS ON CONSENT CALENDAR Public comments are invited on agenda items. Speakers must limit comments to three (3) minutes. Before speaking, we invite, but do not require, you to state your name for the record. The Board of Library Trustees has the discretion to extend or shorten the speakers’ time limit on agenda items, provided the time limit adjustment is applied equally to all speakers. As a courtesy, please turn cell phones off or set them in the silent mode. V.CONSENT CALENDAR All matters listed under CONSENT CALENDAR are considered to be routine and will all be enacted by one motion in the form listed below. The Board of Library Trustees has received detailed staff reports on each of the items recommending an action. There will be no separate discussion of these items prior to the time the Board of Library Trustees votes on the motion unless members of the Board of Library Trustees request specific items to be discussed and/or removed from the Consent Calendar for separate action. Members of the public who wish to discuss a Consent Calendar item should come forward to the lectern upon invitation by the Chair. August 19, 2019 Page 2 Board of Library Trustees Meeting A.Consent Calendar Items Minutes of the July 15, 2019 Board of Library Trustees Meeting1. 02-DRAFT JUL MINUTES Patron Comments2. Monthly review of evaluations of library services through suggestions and requests received from patrons. 03-PATRON COMMENTS Library Activities3. Monthly update of library events, services and statistics. 04-LIBRARY ACTIVITIES Expenditure Status Report4. Monthly expenditure status of the library's operating expenses; services, salaries and benefits by department. 05-FY END EXPENDITURES 06-YTD EXPENDITURES Board of Library Trustees Monitoring List5. List of agenda items and dates for monthly review of projects by the Board of Library Trustees. 07-MONITORING LIST VI.CURRENT BUSINESS A.Items for Review Information Technology Update6. IT Applications Supervisor Avery Maglinti will update the Board on the Library information technology activities. Corona del Mar Branch Project Update7. Staff will update the Board on the Corona del Mar Branch Library replacement project and branch activities during the closure. 08-CDM UPDATE August 19, 2019 Page 3 Board of Library Trustees Meeting Lecture Hall Update8. Chair Ray will report on the July 31 meeting of the Library Lecture Hall Design Committee. Library Services9. Report of Library issues regarding services, customers and staff. B.Monthly Reports Library Foundation Liaison Reports:10. A. Library Foundation Board - Report of the most recently attended meeting B. Library Live Lectures Committee - Report of the most recently attended meeting C. Witte Lectures Committee - Report of the most recently attended meeting Friends of the Library Liaison Report11. Trustee update of the most recently attended Friends of the Library Board meeting. Literacy Services Liaison Report12. Trustee update of the most recently attended Literacy Services Advisory Board meeting. VII.PUBLIC COMMENTS ON NON-AGENDA ITEMS Public comments are invited on non-agenda items generally considered to be within the subject matter jurisdiction of the Board of Library Trustees. Speakers must limit comments to three (3) minutes. Before speaking, we invite, but do not require, you to state your name for the record. The Board of Library Trustees has the discretion to extend or shorten the speakers’ time limit on agenda or non-agenda items, provided the time limit adjustment is applied equally to all speakers. As a courtesy, please turn cell phones off or set them in the silent mode. VIII.BOARD/COMMITTEE/COMMISSION ANNOUNCEMENTS OR MATTERS WHICH MEMBERS WOULD LIKE PLACED ON A FUTURE AGENDA FOR DISCUSSION, ACTION OR REPORT (NON-DISCUSSION ITEM) IX.ADJOURNMENT DRAFT CITY OF NEWPORT BEACH Board of Library Trustees Newport Beach Public Library 1000 Avocado Avenue, Newport Beach, CA 92660 Meeting Minutes July 15, 2019 – 5:00 p.m. I.CALL MEETING TO ORDER –Chair Ray called the meeting to order at 5:00 p.m. Chair Ray welcomed Board Member Glabman. II.ROLL CALL - Roll Call by Administrative Support Specialist Elaine McMillion Trustees Present: Chair Janet Ray, Vice Chair Paul Watkins, Secretary Douglas Coulter, Board Member Barbara Glabman, Board Member Kurt Kost Trustees Absent: None Staff Present: Tim Hetherton, Library Services Director Elaine McMillion, Administrative Support Specialist Natalie Basmaciyan, Library Services Manager Carol Jacobs, Assistant City Manager Melissa Hartson, Circulation & Technical Processing Coordinator Debbie Walker, Branch & Youth Services Coordinator Rebecca Lightfoot, Adult Services Coordinator Daisy Hernandez, Library Assistant III.ELECTION OF OFFICERS Board Member Watkins nominated Board Member Ray for the office of Chair. Motion made by Board Member Watkins, seconded by Board Member Coulter, and carried(5-0-0-0) to approve the nomination of Board Member Ray as Chair of the Board of Library Trustees. AYES: Ray, Watkins, Coulter, Glabman, Kost NOES: ABSTENTIONS:ABSENCES: Board Member Coulter nominated Board Member Watkins for the office of Vice Chair. Motion made by Board Member Coulter, seconded by Board Member Kost, and carried(5-0-0-0) to approve the nomination of Board Member Watkins as Vice Chair of the Boardof Library Trustees. 4 Board of Library Trustees Meeting Minutes July 15, 2019 Page 2 AYES: Ray, Watkins, Coulter, Glabman, Kost NOES: ABSTENTIONS: ABSENCES: Vice Chair Watkins nominated Board Member Coulter for the office of Secretary. Motion made by Vice Chair Watkins, seconded by Board Member Kost, and carried (5-0-0-0) to approve the nomination of Board Member Coulter as Secretary of the Board of Library Trustees. AYES: Ray, Watkins, Coulter, Glabman, Kost NOES: ABSTENTIONS: ABSENCES: IV. NOTICE TO THE PUBLIC V. PUBLIC COMMENTS None VI. CONSENT CALENDAR A. Consent Calendar Items 1. Minutes of the June 17, 2019 Board of Library Trustees Meeting Vice Chair Watkins suggested the draft Minutes include Mr. Mosher's proposed revisions. 2. Patron Comments Monthly review of evaluations of library services through suggestions and requests received from customers. 3. Library Activities Monthly update of library events, services and statistics. Vice Chair Watkins requested staff provide the Board of Library Trustees with an updated Library staff roster and organization chart. 4. Expenditure Status Report Monthly expenditure status of the library's operating expenses, services, salaries, and benefits by department. 5. Board of Library Trustees Monitoring List List of agenda items and dates for monthly review of projects by the Board of Library Trustees. 5 Board of Library Trustees Meeting Minutes July 15, 2019 Page 3 Motion made by Board Member Coulter, seconded by Vice Chair Watkins, and carried (5- 0-0-0) to approve the Consent Calendar with the June 17, 2019 Minutes amended as noted. AYES: Ray, Watkins, Coulter, Glabman, Kost NOES: ABSTENTIONS: ABSENCES: VII. CURRENT BUSINESS A. Items for Review 6. Statistical Comparison Report of Peer Libraries/Meeting Spaces Staff will provide a statistical comparison of the Newport Beach Public Library and regional peer libraries. Library Services Director Hetherton reported staff identifies libraries that are similar to Newport Beach in population and income as peer libraries. Staff reviews the peer libraries' reports submitted to the California State Library for population, number of full-time staff, operating budget, percentage of the budget spent on collections, amount of print materials, program attendance, and visits. The Library tends to compare fairly well with peer libraries. One notable statistic for comparison is collection expenditures, which in Newport Beach are supported by donations from the Friends of the Library and the Newport Beach Library Foundation. The number of visits to the Library is high in comparison to the service population and seems to indicate many people who do not live in Newport Beach use the Library. Within the materials budget, staff spends 41 percent on print materials and 41 percent on databases and downloadable content. Peer libraries that maintain a dedicated auditorium facility have fairly high programming numbers. The Library's programming numbers are roughly the same without having an auditorium facility. The Library's statistics appear to be comparable with other libraries; however, the Library receives three stars while peer libraries receive four and five stars. The only statistic in which the Library falls short is internet use per capita, which Library Services Director Hetherton attributes to residents having internet access at their homes. In reply to Board Member questions, Library Services Director Hetherton advised that the Cerritos library has approximately three times the number of public computers as the Newport Beach Library. Perhaps the Board of Library Trustees should visit the Cerritos library. The Cerritos library has a small service population, but the number of visits is extremely high. The Library Journal rates public libraries annually in five categories: visits, circulation, e-circulation, program attendance, and public internet computer use. In the past 11 years, the Library has been named a Star Library ten times, which means the Library is a top performer in the five categories. The star rating and statistics are important, but people continue to visit the Library and think the Library is doing a good job. The service populations of peer libraries are not necessarily similar to the Library's service population, but demographically the peer libraries are affluent communities with many educated people and located near a large urban area. The category column in the star table is the budget range for libraries. The budget for the Santa Monica library is twice Newport Beach Library's budget. The comparison of Newport Beach Library with peer libraries began around 2014. Library Services Director Hetherton related that he could 6 Board of Library Trustees Meeting Minutes July 15, 2019 Page 4 provide the square footage of peer libraries. Some libraries receive funding from specific taxes. The peer libraries are located in cities that are similar to Newport Beach and include the two closest independent city libraries, Huntington Beach and Mission Viejo. Board Members concurred with visiting the Cerritos library. Board Member Coulter remarked that Library staff is very friendly and does a very good job. Jim Mosher noted peer libraries can be defined in different ways. In response to Mr. Mosher's inquiries, Library Services Director Hetherton indicated Fullerton, Placentia and Buena Park library systems are located in Orange County. Staff probably did not consider the Fullerton, Placentia, and Buena Park libraries as peer libraries because of demographic factors. 7. Proposed Library Closures for Winter Holidays 2019 Staff recommends a proposed Library holiday schedule for Board approval. Library Services Director Hetherton proposed Library Branches close at 6:00 p.m. on December 26, 27, 28, and 30, and Central and Mariners Branches maintain their normal Sunday hours on December 29. The proposed schedule will allow staff to take leave during the holidays. Between Christmas and New Year's, most visits occur during the day. Motion made by Vice Chair Watkins, seconded by Board Member Coulter, and carried (5-0-0-0) to approve the proposed Library holiday schedule. AYES: Ray, Watkins, Coulter, Glabman, Kost NOES: ABSTENTIONS: ABSENCES: 8. Corona del Mar Branch Project Update Staff will update the Board on the Corona del Mar Branch Library replacement project and branch activities during the closure. Library Services Director Hetherton reported the Corona del Mar Branch will not open to the public on or before the Grand Opening celebration scheduled for July 20. The subcontractor will not have cabinets and counters finished, and consequently the Information Technology (IT) Department will not complete its work in the Branch. The earliest the Branch could open to the public is the week of July 29. The plan now is to hold an open house at the Branch on July 20 from 10:30 a.m. to 2:00 p.m. Staff may be able to circulate materials during the open house. Staff will continue to update the Board regarding progress. Parking may be a problem during the open house. Chair Ray remarked that the public will be excited to see the new Branch. She suggested the Friends of the Library conduct a book sale during the open house. Library Services Director Hetherton related that the Friends are planning a book sale for the open house. 7 Board of Library Trustees Meeting Minutes July 15, 2019 Page 5 In answer to queries from the Board, Library Services Director Hetherton indicated Mayor Dixon, Councilmen O'Neill and Muldoon, and Councilwoman Brenner are planning to attend the open house. Hopefully, all Board Members can attend. Staff has placed materials on the shelves but is awaiting some Children's Fiction materials. Staff will provide the Board with a program for the open house. 9. Lecture Hall Update Staff will update the Board on activities related to building a lecture hall facility on the Central Library site. Chair Ray noted a Library Lecture Hall Design Committee had been appointed and will begin meeting in July. The Committee will review responses to the Request for Proposals (RFP). 10. Library Services Report of Library issues regarding services, customers, and staff. Library Services Director Hetherton indicated the Friends held their annual luncheon and officer installment on June 11 with guest speaker Christina Lynch, author of The Italian Party. At the beginning of the fiscal year, staff typically renews Library subscriptions to databases. Lynda.com is a popular Library database. LinkedIn has purchased Lynda.com and will require patrons to provide private information that LinkedIn will make public. The Library does not share any personal information because State law mandates the Library to maintain the confidentiality of patron information. Patrons can change the LinkedIn settings to ensure the privacy of their information; however, a Google search will reveal patrons' LinkedIn accounts. When patrons log into Lynda.com, they will receive a notice advising them to create a public profile and encouraging them to speak to a librarian if they do not wish to create a public profile. However, librarians can do nothing but tell patrons not to use the service if they wish to remain private. LinkedIn has advised libraries that they may end their contracts for Lynda.com if libraries do not wish to migrate to the new Lynda.com/LinkedIn service. The American Library Association (ALA) will not advise libraries to migrate to LinkedIn because of privacy concerns. The ALA is preparing a statement and recommendation for public libraries. Being able to pressure LinkedIn not to utilize the new business model would be good because patrons use and like Lynda.com. Public libraries are a large market for LinkedIn. Library Services Director Hetherton advised that under the current circumstances he will not renew the Library's subscription to Lynda.com. He will provide updates to the Board of Library Trustees. If the Library's subscription to Lynda.com ends, staff will notify the public and explain the circumstances. In answer to queries, Library Services Director Hetherton related that in the last week three vendors have contacted staff about databases that compete with Lynda.com. Staff will review the competing databases in the search for an alternative to Lynda.com. The Library's subscription for Lynda.com expires July 27. Under the new business model, patrons will access Lynda.com through their LinkedIn accounts. Staff introduced themselves to the Board of Library Trustees and summarized their duties in the Library. B. Monthly Reports 8 Board of Library Trustees Meeting Minutes July 15, 2019 Page 6 Chair Ray reported she has reorganized the agenda items for the five committees. Chair Ray appointed herself as liaison to the Library Foundation Board, Board Member Coulter as liaison to the Friends of the Library, Board Member Kost as liaison to the Witte Lectures Committee, Vice Chair Watkins as liaison to Literacy Services, and Board Member Glabman as liaison to the Library Live Lectures Committee. Meg Linton, Library Foundation Chief Executive Officer, advised that Library Live lectures are connected to some type of publication and usually focus on local and West Coast writers. The program is relatively new and offers two lectures in the fall and two in the spring. Library Live is very active in creating new partnerships. The Library Live Committee usually meets once per month. 11. Library Foundation Liaison Reports A. Library Foundation Board – Report of the most recently attended meeting. B. Library Live Lectures Committee – Report of the most recently attended meeting. C. Witte Lectures Committee – Report of the most recently attended meeting. None 12. Friends of the Library Liaison Report Trustee update of the most recently attended Friends of the Library Board meeting. Board Member Coulter reported Amy Hunt, the Friends' President, and Meg Linton the NBPL Foundation Executive Director will be collaborating to support the Library. Bookstore sales through June 30, 2019 total $199,966, a 1.4 percent increase over the prior fiscal year. The Friends are working on increasing sales through Amazon.com. A one-day sale of 50 percent off all bookstore inventory garnered $2,000. The sale of art books garnered $2,457. The sale of Jim Abbott books sold out, and Mr. Abbott has agreed to supply more books. Another sale of 50 percent all inventory for members only is planned for August 10. Members of the Friends total 891, and members' dues totaled $1,490 in June. 13. Literacy Services Liaison Report Trustee update of the most recently attended Literacy Services Advisory Board meeting. Vice Chair Watkins advised that Literacy Services has funds of approximately $377,000 and 38 unsigned learners but no tutors. International Literacy Day is September 12. A happy hour is scheduled for October 26. Chair Ray noted tutors do not need to speak a second language. VIII. PUBLIC COMMENTS ON NON-AGENDA ITEMS Jim Mosher shared Library Services Director Hetherton's concerns about confidentiality and Lynda.com. Another confidentiality concern is the ease with which someone can 9 Board of Library Trustees Meeting Minutes July 15, 2019 Page 7 access a patron's account information with only the patron's library card number and surname. He inquired whether the Library Lecture Hall Design Committee had supplanted the Board of Library Trustees with respect to determining all aspects of the lecture hall. A sign outside the room during Board of Library Trustees' meetings could increase public attendance. The Board of Library Trustees should provide input to the City Manager's review of the Library Services Director. Vice Chair Watkins indicated the Board of Library Trustees has explored the agreement regarding performance review of the Library Services Director, and perhaps staff could provide at a future meeting the resolution of the issue. IX. BOARD OF LIBRARY TRUSTEES ANNOUNCEMENTS OR MATTERS WHICH MEMBERS WOULD LIKE PLACED ON A FUTURE AGENDA FOR DISCUSSION, ACTION OR REPORT (NON-DISCUSSION ITEM) None X. ADJOURNMENT – 6:00 p.m. 10 JULY 2019 Comment # Date Received Source of Comment Staff Member Staff Member Title Date Responded to Patron 1 7/2019 Comment Card Debbie Walker Branch and Youth Services Coordinator 7/18/2019 2 7/9/2019 Comment Card 3 7/15/2019 Email Melissa Hartson Circulation and Technical Processing Coordinator 7/16/2019 4 7/24/2019 Email Rebecca Lightfoot Adult Services Coordinator 7/24/2019 My kids and I went the kids library and we tried to check out some books with self- check out machine. Actually we did not check out any books because the books were reference book. So we gave up to check out and tried to leave. At that time a kid jumped into the self-checkout box and put in his book and quickly picked it up again and ran away. I finally got a list of receipts that the boy checked out. This happened today at around 11 A.M. on July 15. I was surprised at this for the first time, but of course we asked to cancel the list because it was not a borrowed book for us and it was just happening. The man in the checkout center took it out from our list and then explained to us. I tried to remember with my kids what the man said to us as much as possible. He said: [I cannot erase the book from the receipt but I can take it out of your account. Next time someone tries to put their book in, you will have to stop him. It is your responsibility. If another person does it again you have to pay for it.] He is grateful for helping to remove the list. He was the only one who could help me. If I could see any cancel button on the self-checkout machine, I would have been able to cancel it myself. But this happening is not the fault that I and my kids have not stopped anyone coming. Also, I think it is not the fault of the boy who was very little. Even the boy seemed too little to speak. But in conversation with him, we felt uncomfortable and something was unfair. Is this only our responsibility? It is not a problem to have to pay for a book when this happening happens again. (of course it will not happen to me again) I wonder if it's actually true in your policy. If that is true, I think I should share this fact with other mothers. And you need to warn your library that you need to look around carefully when checking out. Of course, as he said, we should have been careful. We stood around the self checkout machine. But the little boy suddenly appeared and imagined no one would put the book like that. I apologize for the mishap that occurred while you were attempting to check out library materials yesterday. This is not a regular occurrence. You took the appropriate steps after this happened to approach the Clerk at the desk for a resolution. The item was removed from your account and we have located it on our shelves. Please do not hesitate to contact me if you would like to discuss this matter further. I am a college student at UC Irvine, spending some of my extra time this summer teaching myself web development. I was curious if the library has any computer monitors that would be available for me to plug my laptop into for some extra screen real estate. I typically am at home coding with my desktop monitors, but I would like to be able to get out of the house sometimes while still having more than just my 13" MacBook screen to do web development on. I know you have some great computers to offer, but I would prefer to use my own laptop since I already have all of the development environments set up properly on my computer and since the files are already there. Is there any chance I could plug into another monitor at the library? Or are they reserved for the desktop computers only. Thanks for your help. Thank you for your interest in the Media Lab. You are certainly welcome to use our computers, but unfortunately we do not have extra monitors for you to use with your own laptop. Please do not hesitate to contact me with any other questions or concerns! Thank you. I like almost everything. Thank you! Please put a reading time limit on "Barron's" magazine. Old people keep it for hours. Unable to reply. Contact information was not provided. Add books in Braille and Children's Texture Books. It's a little sad that a huge library doesn't even have one book in Braille. I am sending this in reply to the comment card you left noting that the Library does not have books in Braille. At this time we do not plan on adding books in Braille to the collection but can direct you to organizations that can provide those materials. One is the Braille Institute and they do have centers in Anaheim and Laguna Hills. Their information can be accessed at this site: www.brailleinstitute.org/orange-county. The other is the National Library Service for the Blind and Physically Handicapped through the Library of Congress. Through a network of regional libraries (the closest is in Los Angeles), they provide free Braille and talking books to those who need them. These items can be shipped free directly to the patron and returned to the NLS with no charge as well. Their information can be accessed at www.loc.gov/nls. We appreciate your use of the Library and hope that these resources will be helpful. NEWPORT BEACH PUBLIC LIBRARY PATRON COMMENTS Comment Response 11 JULY 2019 Comment # Date Received Source of Comment Staff Member Staff Member Title Date Responded to Patron NEWPORT BEACH PUBLIC LIBRARY PATRON COMMENTS Comment Response 5 7/24/2019 Email Tim Hetherton Library Services Director 8/9/2019 6 7/29/2019 Comment Card Debbie Walker Branch and Youth Services Coordinator 8/10/2019 7 7/30/2019 Email Rebecca Lightfoot Adult Services Coordinator 7/30/2019 Is Kanopy available through the NB library?Thank you for inquiring about Kanopy. Yes, the Newport Beach Public Library does have a subscription to Kanopy. You can access from home with your NBPL card. Just navigate to the eBranch tab on our website, and click on “Streaming Video”. You can then click on the Kanopy icon to set up your free account and get started. https://www.newportbeachlibrary.org/ebranch/streaming-video. I hope that helps answer your question. Please let me know if there is anything else I can help you with. Thank you. Wanted to mention thanks to Greg & everyone else who runs the media & sound labs. They have always been super-helpful & have always taken time to address my questions. The guys really do a great job & wanted to let you know how grateful I am for the labs & the people that keep them running! Thanks. Thank you for taking the time to share these positive comments about Library staff. We appreciate your continued support, and we look forward to serving you in the same exemplary manner in the future. The Media and Sound Labs are excellent amenities, but they would be nothing without our friendly and competent employees available to assist the public. Best regards. Melinda in children's books was so helpful, cheerful, and got what we wanted. She's awesome! I received the comment card you left regarding the great service you got from Melinda in the Children’s room. I have let her know about your kind words and compliments regarding her cheerful attitude and help in finding the books you needed. At all of our Newport Beach Public Library locations we pride ourselves in offering our patrons excellent customer service and strive to make each visit to the Library a pleasant one. We sincerely appreciate that you took the time to tell us about your experience in Children’s and with Melinda. We do appreciate your use of the Library and thank you again for taking the time to contact us. 12 NEWPORT BEACH PUBLIC LIBRARY To: Board of Library Trustees From: Tim Hetherton, Library Services Director Re: Report of Library Activities – August 19, 2019 Meeting ______________________________________________________________________ TIM HETHERTON, LIBRARY SERVICES DIRECTOR Central Library 25th Anniversary Central Library celebrated its 25th Anniversary on Thursday, July 11 with a Foundation- hosted reception in the Bamboo Courtyard and an inspirational lecture by former Angels’ pitcher Jim Abbott in the Friends Room, with over 200 guests in attendance. Forty copies of Mr. Abbott’s book, Imperfect: An Improbable Life were sold and the proceeds were donated to the Friends of the Library. Thank you to the Friends of the Library for generously funding this event. Thanks also to all the staff who helped arrange this memorable event on July 11 and all of the 25th Anniversary activities. CDM Branch Grand Opening On Saturday, July 20, Newport Beach celebrated the grand opening of its newly rebuilt library and fire station in Corona del Mar. Keynote speakers included Newport Beach Mayor Diane Dixon, Councilwoman Joy Brenner, Board of Library Trustees Chair Janet Ray, and Fire Chief Chip Duncan. The building looks terrific, both inside and out, and the welcoming interior of the building includes an opening day collection, funded by the Library Foundation, the Friends of the Library, and a generous gift by CDM resident Karen Carlson. Over 300 community members, neighbors, City Staff and officials visited the new library during the afternoon. Visitors received a special bag to commemorate the opening and had the chance to tour the library. The Friends of the Library held court on the Reading Porch handing out cookies and information on how to become a member to further support the Library and its programming. Just prior to the Grand Opening the teak furniture for the porch (purchased with funds provided by the Friends) was delivered and installed and many boxes of books were delivered from Brodart and sorted and shelved by an efficient and dedicated crew (made up of Tech Pro, Circ and Reference staff) led by Annika. California State Library honors Newport Beach The California State Library has selected Newport Beach as the California History Section’s City of the Month. This distinction highlights organizations involved in local cultural preservation and outreach, as well as the varied local history resources available to researchers at the State Library. The California History Section holds a premier collection of documents from and about California's rich history. Their vaults house thousands of rare books, maps, newspapers, and periodicals in addition to a huge collection of unique photographs, letters, and ephemeral items such as posters, pamphlets and sheet music. In July of 2018, in an 13 effort to better support the work of local governments and historical societies in promoting and preserving the past, the California History Section started the City of the Month program as a companion to their County of the Month program. This recognition honors the diverse character of California's many cities while providing research tips to individuals interested in finding out more about California local history. The State Library has prepared an excellent Research Guide for Newport Beach History. The Newport Beach Public Library also houses an extensive Local History Collection at the Central Library. This unique collection is comprised of historical works and rare publications documenting life in California. The collection features a special emphasis on Orange County cities and luminaries. The Balboa branch of the Newport Beach Public Library houses a robust collection of nautical books, DVDs, fiction, and periodicals, both historical and contemporary. Lynda.com As reported to the Board of Library Trustees in July, LinkedIn Learning—formerly Lynda.com, a platform used by libraries to provide online learning opportunities to library users—plans to make substantial changes to its terms of service that would significantly impair library users’ privacy rights. Under LinkedIn Learning’s new terms of service, a library cardholder will need to create a LinkedIn profile in order to access LinkedIn Learning. In addition to providing their library card number and PIN, users will have to disclose their full name and email address to create a new LinkedIn profile or connect to their existing profile. New users will have their LinkedIn profile set to public by default, allowing their full name to be searched on Google and LinkedIn. The American Library Association has long affirmed that the protection of library users’ privacy and confidentiality rights are necessary for intellectual freedom and are fundamental to the ethical practice of librarianship. ALA’s Library Bill of Rights and its interpretations maintain that all library users have the right to access library resources without disclosing their personally identifiable information (PII) to third parties, and to be free from unreasonable intrusion into, or surveillance of, their lawful library use. California state law also mandates that public libraries must keep patron records confidential. Under these circumstances, Newport Beach Public Library has no option other than discontinuing access to Lynda.com. For libraries unwilling or unable to transition to the new service model, LinkedIn Learning will allow discontinuing libraries to stay on Lynda.com through December 2019. Our patrons will be able to remain on the platform through the end of the year without being required to create a LinkedIn profile. In January 2020, when a LinkedIn Learning profile becomes mandatory to access the product, LinkedIn Learning will cancel the remaining time on our contract and refund the difference. Staff continues to identify and evaluate potential replacements to Lynda.com. 14 Wheelhouse List for Library Trustees: Friends of the Library check presentation Tuesday, September 10, 4:00 pm City Council Chambers International Literacy Day Celebration Thursday, September 12, 10:00 am - 12:00 pm Friends Meeting Room, Central Library Foundation Donor Wall and Recognition Party Wednesday, September 18, 5:30 pm - 7:30 pm Bamboo Courtyard, Central Library NATALIE BASMACIYAN, LIBRARY SERVICES MANAGER Facilities The Municipal Operations department staff added new LED lights to the exterior parking lot light poles and the lighting in the parking lot has improved. All of the exterior lights by the Jorgensen Room are repaired. The City’s contractor has resurfaced the Mariners donor wall. Library Services Manager Natalie Basmaciyan and Youth and Branch Coordinator Debbie Walker are working with a sign vendor to add new plexi panels for the donor wall. DEBBIE WALKER, BRANCH AND YOUTH SERVICES COORDINATOR Branches Summer Reading Program (SRP) went on at a brisk pace throughout the month of July. Magician David Skale was a wildly popular program at all locations performing to capacity crowds. The two craft programs for the month were also well attended and complimented by those in attendance. Youth Services As mentioned above for the Branches, Central Children’s staff kept very busy throughout the month conducting regular storytimes and managing SRP. On Saturday, July 13 the annual Books and Bunnies Festival was held at Central from 10:30 to 1:00 pm. This event is sponsored by the Newport Beach Public Library Foundation and traditionally has been held the second Saturday in May but it was felt this program would be the perfect ending for the week of celebration taking place at Central in honor of Central’s 25th Anniversary. Over 200 children and their adults attended the special Family Storytime that was held in the Friends Room to start the Books and Bunnies Festival. The event also hosted several local children’s authors and included an area to play games. 15 Teen Services Teen volunteers continue to be a very valuable resource at all library locations with the assistance they provide regarding SRP. Aside from giving out gamesheets and prizes, volunteers have also been extremely useful at SRP craft events. MELISSA HARTSON, CIRCULATION & TECHNICAL PROCESSING COORDINATOR New Equipment Five new self-checkout machines were setup and installed at the Central Library. The new equipment is more responsive and quicker to check out materials than the previous machines. Patrons now have the capability to view their checked out items and renew from these kiosks. IT is working to finalize the setup so patrons may also pay their fines using a credit card at the machine. New self-checkout machines were also delivered to the Branches this month. Setup and installation for these will occur in August. Training I hosted our quarterly Clerk Training this month. I highlighted some of our resources on our eBranch and introduced the newest database addition, Legal Information Reference Center. Pam O’Connor and Vanessa Magana discussed other helpful tips for navigating our website. I also provided an update regarding the new self-checkout machines, discussing how they operate and the new features installed on these machines. REBECCA LIGHTFOOT, ADULT SERVICES COORDINATOR Volunteer Appreciation Party Librarian II Nadia Dallstream organized the annual Volunteer Appreciation Party, which was held on Wednesday, July 10. Forty-two volunteers from the Friends, Homebound Services, and Teen Volunteers attended. Volunteers were treated to gift bags, raffle prizes, refreshments, and live music. Collections The First in Series labels have been applied to all of Adult Fiction and most Science Fiction items that are checked in. Items that are checked out are being stickered as they are returned. Going forward, all new First in Series items will have the sticker from our book vendor. Ordering has resumed after the close of last fiscal year. Staffing Katherine Robbie began her part time Library Assistant duties after a two-week training period. Lisa Tradup-Flom began her two-week training as a part time Library Assistant on July 22. One more part time assistant for Adult Services is starting in August. Training Librarian Laurie Sanders attended a workshop on Writing Performance Evaluations. Librarian II Claire Leach attended a month long online class on Cataloging. 16 Databases The new Legal Information Reference Center database went live at the end of July. This database contains full text issues of many popular NOLO press legal guides as well as a number of legal forms by state. Proquest Articles Retrieved 2019-2020 July AVG. Business Databases 1233 1233 Newspapers--Current 604 604 Newspapers--Historical 1376 1376 Magazines 28 28 JUL 2019 Tracked by #searches A to Z Databases 1234 1234 Ancestry 263 263 AskART 43 43 Biography In Context 51 51 Britannica School Edition 55 55 Facts on File Ancient History 74 74 Gale Archives Unbound 438 438 Gale Directory Library 23 23 Gale Virtual Reference Library 19 19 HeritageQuest 2980 2980 Kids InfoBits 16 16 Lynda.com 6883 6883 Legal Information Ref Center 46 46 Literature Resource Center 56 56 National Geographic 45 45 National Geographic Kids 5 5 NoveList Plus 68 68 NoveList K-8 Plus 52 52 Opposing Viewpoints 49 49 ProQuest 2275 2275 Reference USA Business 1508 1508 Reference USA Residential 146 146 World Book Online 4 4 Tracked by #sessions Kanopy 1535 1535 ScienceFLIX 5 5 Testing & Education Ref. Center 14 14 Tracked by #page views Consumer Reports 2283 2283 CultureGrams 9 9 Morningstar 48614 48614 NetAdvantage 6581 6581 RealQuest 98 98 Tumblebooks 64 64 Value Line 8605 8605 Tracked by Hours Used Rosetta Stone 70.32 70.3 Notes: July 2019 - Intermittant issues with S&P NetAdvantage and ValueLine this month Database FY Comparisons YTD 19/20 17 Jul-19 YTD 19/20 YTD 18/19 BALBOA 6,255 6,255 7,303 CDM 2 2 11 MARINERS 27,124 27,124 20,523 CENTRAL 74,224 74,224 83,303 Ebooks/Emagazines 15,767 15,767 12,089 TOTAL 123,372 123,372 123,229 AUG 18 122,883 SEP 18 114,806 OCT 18 118,132 NOV 18 111,225 DEC 18 104,476 JAN 19 115,930 FEB 19 107,884 MAR 19 119,774 APR 19 111,299 MAY 19 112,075 JUN 19 114,315 JUL 19 123,372 TOTAL 1,376,171 12 Month Comparison NEWPORT BEACH PUBLIC LIBRARY - JULY 2019 CIRCULATION BALBOA CDM MARINERS CENTRAL Ebooks/Emagazines 100,000 105,000 110,000 115,000 120,000 125,000 130,000 135,000 140,000 145,000 150,000 155,000 160,000 AUG 18 SEP 18 OCT 18 NOV 18 DEC 18 JAN 19 FEB 19 MAR 19 APR 19 MAY 19 JUN 19 JUL 19 1,575,518 1,818,709 1,588,822 1,582,953 1,582,914 1,598,265 1,610,818 1,529,391 1,464,640 1,424,594 1,376,041 1250000 1375000 1500000 1625000 1750000 1875000 2000000 FY 08/09 FY 09/10 FY 10/11 FY 11/12 FY 12/13 FY 13/14 FY 14/15 FY 15/16 FY 16/17 FY 17/18 FY 18/19 CIRCULATION 18 Jul-19 YTD 19/20 YTD 18/19 BALBOA 575 575 515 CDM 0 0 0 MARINERS 3,384 3,384 1,950 CENTRAL 10,455 10,455 10,743 TOTAL 14,414 14,414 13,208 12 Month Comparison AUG 18 12,888 SEP 18 13,507 OCT 18 13,724 NOV 18 12,397 DEC 18 12,119 JAN 19 17,259 FEB 19 13,139 MAR 19 14,433 APR 19 12,617 MAY 19 13,183 JUN 19 14,918 JUL 19 14,414 TOTAL 164,598 NEWPORT BEACH PUBLIC LIBRARY - JULY 2019 REFERENCE BALBOA CDM MARINERS CENTRAL 0 3,000 6,000 9,000 12,000 15,000 18,000 21,000 24,000 AUG 18 SEP 18 OCT 18 NOV 18 DEC 18 JAN 19 FEB 19 MAR 19 APR 19 MAY 19 JUN 19 JUL 19 181,315 211,742 199,880 191,567 184,260 190,391 168,496 162,510 157,149 156,521 163,392 120000 140000 160000 180000 200000 220000 240000 FY 08/09 FY 09/10 FY 10/11 FY 11/12 FY 12/13 FY 13/14 FY 14/15 FY 15/16 FY 16/17 FY 17/18 FY 18/19 REFERENCE 19 Jul-19 YTD 19/20 YTD 18/19 BALBOA 4,458 4,458 4,770 CDM 0 0 0 MARINERS 21,333 21,333 6,795 CENTRAL 50,908 50,908 68,597 TOTAL 76,699 76,699 80,162 12 Month Comparison AUG 18 92,771 SEP 18 75,090 OCT 18 75,641 NOV 18 76,531 DEC 18 66,322 JAN 19 79,698 FEB 19 75,947 MAR 19 80,328 APR 19 82,552 MAY 19 78,156 JUN 19 72,755 JUL 19 76,699 TOTAL 932,490 NEWPORT BEACH PUBLIC LIBRARY - JULY 2019 PATRONS SERVED IN LIBRARY BALBOA CDM MARINERS CENTRAL 50,000 60,000 70,000 80,000 90,000 100,000 110,000 120,000 130,000 140,000 150,000 160,000 170,000 AUG 18 SEP 18 OCT 18 NOV 18 DEC 18 JAN 19 FEB 19 MAR 19 APR 19 MAY 19 JUN 19 JUL 19 1,200,664 1,258,585 1,258,902 1,131,330 1,074,933 1,399,841 1,256,238 1,209,719 1,102,106 1,158,344 935,953 600000 775000 950000 1125000 1300000 1475000 1650000 FY 08/09 FY 09/10 FY 10/11 FY 11/12 FY 12/13 FY 13/14 FY 14/15 FY 15/16 FY 16/17 FY 17/18 FY 18/19 PATRONS SERVED IN LIBRARY 20 Jul-19 YTD 19/20 YTD 18/19 BALBOA 280 280 242 CDM 300 300 305 MARINERS 1,304 1,304 831 CENTRAL 5,844 5,844 5,767 TOTAL 7,728 7,728 7,145 12 Month Comparison AUG 18 6,202 SEP 18 7,728 OCT 18 5,646 NOV 18 4,226 DEC 18 3,227 JAN 19 5,181 FEB 19 5,129 MAR 19 6,095 APR 19 6,294 MAY 19 4,859 JUN 19 6,509 JUL 19 7,728 TOTAL 68,824 PROGRAM ATTENDANCE NEWPORT BEACH PUBLIC LIBRARY - JULY 2019 BALBOA CDM MARINERS CENTRAL 0 1,000 2,000 3,000 4,000 5,000 6,000 7,000 8,000 9,000 AUG 18 SEP 18 OCT 18 NOV 18 DEC 18 JAN 19 FEB 19 MAR 19 APR 19 MAY 19 JUN 19 JUL 19 43,419 28,680 53,534 51,570 51,894 49,977 64,473 67,646 69,922 70,430 68,241 0 15000 30000 45000 60000 75000 90000 FY 08/09 FY 09/10 FY 10/11 FY 11/12 FY 12/13 FY 13/14 FY 14/15 FY 15/16 FY 16/17 FY 17/18 FY 18/19 PROGRAM ATTENDANCE 21 LIBRARY EXPENDITURES FY 2018-19 END (August 2, 2019) ACCOUNT DESCRIPTION ORIGINAL APPROP REVISED BUDGET YTD EXPENDED MONTHLY EXPENDED AVAILABLE BUDGET I SALARY & BENEFITS SALARY FULL-TIME REGULAR 2,768,340 2,782,749 2,685,256 68,529 97,493 SALARY PART-TIME 967,642 1,000,843 785,277 18,533 215,566 BENEFITS 2,278,603 2,385,341 2,373,624 43,805 11,717 SALARY & BENEFITS TOTAL 6,014,585 6,168,933 5,844,157 130,867 324,776 II MAINT & OPERATION PROFESSIONAL SERVICE*137,577 127,669 113,604 437 14,065 UTILITIES 274,885 274,885 273,523 30,002 1,362 PROGRAMMING 5,500 24,850 23,003 422 1,847 SUPPLIES**83,170 84,137 83,144 1,215 993 LIBRARY MATERIALS 619,740 625,455 625,058 7,664 397 FACILITIES MAINTENANCE 174,951 174,951 165,885 21,972 9,066 TRAINING AND TRAVEL 15,075 15,075 8,964 1,920 6,111 GENERAL OPERATING EXPENSES***24,200 24,200 21,218 1,428 2,982 PERIPHERALS 5,000 5,000 3,884 0 1,116 INTERNAL SERVICE FUNDS 1,419,637 1,419,637 1,419,637 118,303 0 OFFICE EQUIPMENT 2,000 2,000 2,298 1,882 -298 MAINT & OPERATION TOTAL 2,761,735 2,777,859 2,740,217 185,247 37,642 LIBRARY BUDGET TOTAL 8,776,320 8,946,792 8,584,374 316,114 362,418 *PROFESSIONAL SERVICES - INCLUDE OUTSIDE PRINTING, JANITORIAL, WINDOW SERVICE **INCLUDES OFFICE , PROCESSING AND JANITORIAL SUPPLIES ***INCLUDES, ADVERTISING, DUES, EVENT INSURANCE 22 LIBRARY EXPENDITURES FY 2019-20 (August 2, 2019) ACCOUNT DESCRIPTION ORIGINAL APPROP REVISED BUDGET YTD EXPENDED MONTHLY EXPENDED AVAILABLE BUDGET I SALARY & BENEFITS SALARY FULL-TIME REGULAR 2,875,248 2,875,248 145,033 145,033 2,730,215 SALARY PART-TIME 944,040 960,789 43,099 43,099 917,690 BENEFITS 2,345,669 2,343,469 77,448 77,448 2,266,021 SALARY & BENEFITS TOTAL 6,164,957 6,179,506 265,580 265,580 5,913,926 II MAINT & OPERATION PROFESSIONAL SERVICE*167,773 167,773 9,177 9,177 158,596 UTILITIES 271,491 271,491 149 149 271,342 PROGRAMMING 5,500 5,500 247 247 5,253 SUPPLIES**83,170 83,170 5,554 5,554 77,616 LIBRARY MATERIALS 619,740 619,740 173,970 173,970 445,770 FACILITIES MAINTENANCE 174,951 174,951 5,875 5,875 169,076 TRAINING AND TRAVEL 15,075 15,075 0 0 15,075 GENERAL OPERATING EXPENSES***24,200 24,200 399 399 23,801 PERIPHERALS 5,000 5,000 1,010 1,010 3,990 INTERNAL SERVICE FUNDS 1,458,054 1,458,054 0 0 1,458,054 OFFICE EQUIPMENT 2,000 2,000 0 0 2,000 MAINT & OPERATION TOTAL 2,826,954 2,826,954 196,380 196,380 2,630,574 LIBRARY BUDGET TOTAL 8,991,911 9,006,460 461,960 461,960 8,544,500 *PROFESSIONAL SERVICES - INCLUDE OUTSIDE PRINTING, JANITORIAL, WINDOW SERVICE **INCLUDES OFFICE , PROCESSING AND JANITORIAL SUPPLIES ***INCLUDES, ADVERTISING, DUES, EVENT INSURANCE 23 Previous Agenda Date AGENDA ITEM Scheduled Agenda Date Ongoing Ongoing Ongoing Ongoing Ongoing Ongoing Aug 20, 2018 Aug 19, 2019 Sep 17, 2018 Sep 16, 2019 Oct 15, 2018 Oct 21, 1019 Oct 15, 2018 Oct 21, 2019 Jan 22, 2019 Jan 21, 2020 Jan 22, 2019 Jan 21, 2020 Feb 19, 2019 Feb 18, 2020 Feb 19, 2019 Feb 18, 2020 Mar 18, 2019 Feb 18, 2020 Apr 23, 2019 Apr 20, 2020 Apr 23, 2019 Apr 20, 2020 Apr 23, 2019 Apr 20, 2020 Apr 23, 2019 Apr 20, 2020 Apr 23, 2019 Apr 20, 2020 May 20, 2019 May 18, 2020 Jun 17, 2019 Jun 15, 2020 Jun 17, 2019 Jun 15, 2020 June 17, 2019 Jun 15, 2020 Jun 17, 2019 Jun 15, 2020 Jul 15, 2019 Jul 20, 2020 Jul 15, 2019 Jul 20, 2020 Jul 15, 2019 Jul 20, 2020 LAST REVIEWED POLICY REVIEW Feb 27, 2018 NBPL 12 Circulation Policy Feb 18, 2020 Aug 20, 2018 CC I-1 Library Services Policy (Council Policy I -1)Jun 15, 2020 Aug 20, 2018 NBPL 2 Collection Development Policy (formerly City Council Policy I-3)Aug 17, 2020 Aug 20, 2018 NBPL 3 Library Gift and Donor Policy (formerly City Council Policy I-4)Aug 17, 2020 Sep 17, 2018 NBPL 9 Expressive Use Areas Sep 21, 2020 Nov 13, 2018 NBPL 6 Media Lab Use Policy Nov 16, 2020 Nov 13, 2018 NBPL 7 Sound Lab Use Policy Nov 16, 2020 Jan 22, 2019 NBPL 10 Laptop/Use Borrowing Policy Jan 19, 2021 Jan 22, 2019 NBPL 5 Newport Beach Public Library Internet Use Policy (formerly City Council Policy I-8)Jan 19, 2021 Jan 22, 2019 NBPL 11 Rules for Acceptable Use of Wireless Internet Connections Jan 19, 2021 Feb 19, 2019 NBPL 8 Display and Distribution of Materials Policy Feb 16, 2021 Mar 18, 2019 NBPL 1 Library Use Policy (formerly City Council Policy I-2)Mar 15, 2021 Mar 18, 2019 NBPL 4 Children in the Library Policy (formerly City Council Policy I-6)Mar 15, 2021 Apr 23, 2019 NBPL 13 Study Room Policy Apr 19, 2021 Apr 23, 2019 NBPL 14 Friends Meeting Room (formerly City Council Policy I-7)Apr 19, 2021 Adult and Reference Services Update WiFi Usage Compared to Other Libraries Review of San Diego Library's Proposed Library Fines Policy Branch Update - CDM BOARD OF LIBRARY TRUSTEES MONITORING LIST Literacy Program Update Branch Update - Mariners Lecture Hall Update Corona del Mar Branch Project Update Policy Review (See List Below) Newport Beach Public Library eBranch & Database Review Information Technology Update Financial Report Comparison of Beginning Budget to End of the Year Amended Budget (Every June) Further Review of Library Fines Media Lab Update Marketing Update & Social Networking Update Statistical Comparison Report of Peer Libraries/Meeting Spaces Election of Board of Library Trustees Officers/Trustee Liaisons Proposed Library Closures for Winter Holidays 2018 Library Material Selection & Downloadable Services Annual Budget - Approval Youth Services Update Branch Update - Balboa Annual Budget - Preliminary Review Arts & Cultural Update Review Holidays / Meeting Schedule 24 Workers are completing various items in preparation for opening for public service. The final plumbing install (in both Fire and Library facilities) will most likely be completed by Tuesday, August 20. This final piece of work will provide potable water in the facility as well as working restrooms. This is the most important task to be completed since we cannot open without working plumbing. Other items are less essential, but should be completed before opening the branch to the public to minimize disruption: The public restrooms are near completion. The counters have been cut for trashcan receptacles and soap dispensers. Mirrors still need to be installed and cabinets need locking mechanisms. Mirrors and soap dispensers are on order. In the staff workroom, cabinet and counter-top installation is almost complete. Furniture vendor Yamada was on-site to cut grommet holes for the public printer/online catalog terminals on Thursday, August 15 but it will be at least a week and a half until the monitor arms are delivered and ready for installation. On the exterior, worker will be installing a bike rack near the stroller parking in front of the library. The bike rack is on-site and should be installed soon. There is an extensive “punch list” for the exterior that is primarily comprised of cosmetic issues. Project Manager Peter Tauscher of Public Works estimates that the branch could open as early as the week of August 27. NOTICING: This agenda item has been noticed according to the Brown Act (72 hours in advance of the meeting at which the Board of Library Trustees considers the item). TO: BOARD OF LIBRARY TRUSTEES FROM: Library Services Department Tim Hetherton, Library Services Director 949-717-3810, thetherton@newportbeachca.gov PREPARED BY: Tim Hetherton, Library Services Director TITLE: Corona del Mar Library Branch Update for July 2019 25