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Home My WebLink About18 - Proposed Temporary Emergency Shelter for Homeless Individuals Located at the City Corporation Yard at 592 Superior Avenue - Handoutshomeless related issues The City of Costa Mesa's Outreach team works diligently to provide services to the City's homeless population. The Outreach team works in collaboration with law enforcement to address homeless -related issues, as well as holds intake hours to meet with homeless clients and provide wrap-around case management services. Below are important phone numbers and locations where the Outreach team conducts their work. if you encounter a homeless person in distress, please call the Police Non -Emergency line at (714) 754-5252 to elicit Community Outreach Assistance. connect Outreach Questions Stacy Lumley 1 (714) 925-4914 Stacy.LumIey@CO5tamesaca.gov Homeless Coordination Questions Muriel Ullman 1 (714) 318-4038 Muriel.Ullman@costamesaca.gov Community Outreach Stephani Ogas 1 (714) 430-4074 Crystal Clark 1 (949) 466-0355 John Begin 1 (714) 313-1453 The intake sessions allow for individuals experiencing homelessness to be screened for services and Bridge Shelter eligibility. Homeless Intake Locations & Hours Share Our Selves (S.O.S.) 1550 Superior Ave, Costa Mesa, Ca 92627 Monday: 10:30 a.m. - 12:30 p.m. Wednesday: l- 3 p.m. The Crossing Church Check-in Center 2115 Newport Blvd, Costa Mesa, Ca 92627 Saturday: 6:30 - 7:30 p.m. City of Costa Mesa Telephone Numbers Shopping Carts & Trash on Property Send a MyCostaMesa Mobile App Request or call Code Enforcement at: (714) 754-5638 Abandoned Property or Discarded Debris in the City's Right of Way Maintenance Services: (714) 754-5123 Large Items Left on Private Property Costa Mesa Sanitary District: (949) 645-8400 Report Graffiti Graffiti Hotline: (714) 327-7491 Costa Mesa Bridge Shelter (714) 836-7188 ext. 222 City of Costa Mesa Planning Division (714) 754-5245 City of Costa Mesa Building Division (714) 754-5273 Costa Mesa City Hall (714) 754-5000 Outside Agency Telephone Numbers Fair Housing Foundation 1-(800) 446-3247 Newport Mesa Unified School District (714) 424-5000 OC Vector Control (714) 971-2421 Animal Control (714) 754-5311 September 24, 2019 Item No. 18 COSTA MESA NETWORK FOR HOMELESS SOLUTIONS CITY OF COSTA MESA BUSINESS &RESIDENT HOMELESS RESOURCE GUIDE residents Residents As a resident, you are responsible for code violations on your property. There are many resources that can assist you with property maintenance and other issues related to homelessness. When to Call Code Enforcement Hotline - (714) 754-5638 or Send a MyCostaMesa Mobile App Request ► Abandoned shopping carts or other unclaimed property. ► Excessive trash, debris, and outdoors storage. ► To schedule a property assessment call Senior Code Enforcement Officer, Mike Brumbaugh at (714) 754-5021. When To Call Police - (714) 754-5252 ► Drug activity, or the presence of drugs or paraphernalia. ► If you see a homeless individual in distress. ► Loitering outside of establishments that sell alcohol. ► Impending access to businesses. ► Aggressive panhandling. When To Call Costa Mesa Fire Department ► Questions related to Disaster Management and property inspections related to fire prevention. ► Costa Mesa Fire Department Non -Emergency Line: (714) 549-1113 For Life-threatening Emergencies, DIAL 9-1-1 businesses Business Owners As a business owner or tenant, you are responsible for zoning and/or code violations that occur on your private property. There are resources available to help you navigate through your concerns and/or take a proactive approach in addressing your issues successfully. Tips to Help Protect Your Property ► Post signs on your property such as"No Trespassing"— California Penal Code § 602(k). ► Secure trash enclosures. ► Reduce foliage that may be used as hiding spots for people/property. ► Ensure adequate lighting. ► Increase presence or implement private security measures. ► Do not give money or handouts to non -patrons. When to Call Code Enforcement Hotline - (714) 754-5638 or Send a MyCostaMesa Mobile App Request ► Unwanted, inhabiting of your, or your neighbor's commercial property. ► Abandoned shopping carts or other unclaimed property. ► Excessive trash, debris, and outdoor storage. ► To schedule a property assessment call Senior Code Enforcement Officer, Mike Brumbaugh: (714) 754-5021 When To Call Police - (714) 754-5252 ► Drug activity, or the presence of drugs or paraphernalia. ► Loitering outside of establishments that sell alcohol. ► Impeding access to any businesses. ► Aggressive panhandling. L` camping Enforcement ► For any instances of camping, business owners and residents are directed to notify CMPD dispatch at (714) 754-5252. ► CMPD along with Community Outreach staff will assess the situation and take appropriate enforcement actions. ► Such enforcement actions include documenting and keeping record of the incident, offering shelter resources and diversion options. ► If all options have been exhausted and transient individual refuses shelter and/or diversion options, this leads to possible law enforcement actions including fines, citation, and/or criminal prosecution. ► The City's anti -camping ordinance is restricted to public property, not private. Private property is code enforcement related. ► Sleeping in a motor vehicle on public property or areas open to the public, such as parking lots, is prohibited from 9 p.m. until 7 a.m. Private residential property is exempt from this prohibition. ► Private property owners/representatives can/may take action by exercising their right to a citizen's arrest for trespassing or other applicable law violation. shelter Costa Mesa Bridge Shelter The City of Costa Mesa's in -reach team, along with staff from Mercy House (shelter operation expert), work diligently to provide services to the City's shelter guests who are residing in the City's Bridge Shelter. The in -reach team actively meets with shelter guests, and provides wrap around case management services with the goal of finding housing for each individual. Costa Mesa Bridge Shelter Operated by MERCY HOUSE Contact Information I Phone (714) 836-7188 Ext. 222 Press 1 Bed Reservation Information Press 2 Donations and Volunteers Press 3 General Public Inquiries and Comments Email: costa mesabridge@mercyhouse.net YOU CAN HELP! Costa Me- sa has a compre- hensive plan for improving the quality of life for all Costa Mesa residents, including those without shelter. Specifically, the City is working to reduce street homelessness through outreach and partnerships with local services providers and faith -based groups. The best way you can help the City's homeless is to support the efforts already underway in the community. By joining ongoing efforts your time and resource can be utilized more effectively and effi- ciently. Please contact the NHS Hot- line or email our team if you would like to be linked with ongoing efforts: 714-754-4977 (Se habla espanol) NHSCM@costamesaca.gov IMPORTANT CITY OF COSTA MESA TELEPHONE NUMBERS FIRE & POLICE EMERGENCY RESPONSE • 911 COSTA MESA FIRE DEPT. NON -EMERGENCY LINE • 714-549-1113 COSTA MESA POLICE DEPARTMENT NON- EMERGENCY LINE . 714-754-5252 CODE ENFORCEMENT • 714-754-5623 GRAFFITI HOTLINE . 714-754-7491 PLANNING DEPARTMENT • 714-754-5245 BUILDING DEPARTMENT • 714-754-5273 NETWORK FOR HOMELESS SOLUTIONS MESSAGE LINE • 714-754-5346 OTHER IMPORTANT TELEPHONE NUMBERS Fair Housing Foundation Newport Mesa School District 1-800-446-3247 714-424-5000 CM Sanitary District 949-645-8400 OC Vector Control 714-971-2421 Animal Control 714-754-5311 www.costamesaca.gov HOMELESS SERVICES RESOURCE GUIDE COSTA MESA NETWORK FOR HOMELESS SOLUTIONS OUTREACH QUESTIONS STACY LUMLEY 1 (714) 925-4914 stacy.lumley@costamesaca.gov HOMELESS COORDINATION QUESTIONS MURIEL ULLMAN 1 (714) 318-4038 muriel.ullman@costamesaca.gov OUTREACH Stephani Ogas (657) 216-0143 Crystal Clark (949) 466-0355 John Begin (714) 313-1453 INTAKE LOCATIONS & HOURS SHARE OUR SELVES-S.O.S. 1550 Superior Ave, Costa Mesa, CA 92627 MON: 10:30 a.m.-12:30 p.m. WED: 1:00 p.m. -3:00 p.m. THE CROSSING CHURCH CHECK-IN CENTER 2115 Newport Blvd, Costa Mesa, CA 92627 SAT: 6:30 p.m. -7:30 p.m. LOOKING FOR HELP! Are you homeless or about to become home- less? Do you know someone who is about to become homeless or is already homeless? There is help. EMERGENCY ASSISTANCE 211 Referral Services: Social services tele- phone referrals 211 Share Our Selves: Emergency food, finan- cial aid & medical/dental services 949-270-2100 Trellis Check-in/Life On The Streets (LOTS): Check-in center for property storage 6 days a week for 1.5 hrs each in morning & evening. LOTS provides breakfast, showers, laundry, haircuts and other resources every Sat. @ from 7:30am-12pm 949-205-3583 (Check-in) LOTS: 949 -436 -LOTS (5687) The Lighthouse Costa Mesa: Food distribut- ed , showers & referral services 949-548-7161 Mental Health Association Homeless Out- reach: Homeless street services including evaluations & linkage to service & shelter 714-668-1530 OC LINKS: Provides support for anyone seeking information or linkage to any of the Health Care Agency's Behavioral Health Services, including mental health, alcohol and drug programs, crisis programs, and preven- tion and early intervention services. 855-625-4657 HOUSING Orange Coast Interfaith Shelter: Transitional housing for families with children (need reser- vation) 949-631-7213 Winter Shelter Program: Emergency shelter, food & supportive services for homeless single men & women (families redirected to appropri- ate housing); winter months only 714-836-7188 Salvation Army/Hospitality House: Emergency shelter for single males 714-542-9576 American Family Housing: Emergency, transi- tional & permanent housing 714-897-3221 OC Rescue Mission: Long-term shelter for homeless men, women & families 714-247-4300 SPIN: Move -in assist, case management & sup- port services -1 adult must be employed full- time & leaving long-term transitional living pro- gram 714-751-1101 Colette's Children's Home: Transitional shel- ter & supportive services for women with chil- dren & single women 714-596-1380 Mercy House: Transitional shelter & support services for women w/ children, single men & single women 714-836-7188 Charlie St. Detox (men only): provides 10 -day detox program for alcoholism and sober -living housing 949-642-2941 The Roque Center (co-ed): provides residential non-medical detox services for adult men and women 714-952-4032 SPECIAL NEEDS HOMELESS POPULATIONS Veterans Veterans First: Housing, meals, case man- agement, life skills, mental health counsel- ing, benefit counseling, transportation & job training/employment placement assis- tance 714-547-0615 VA Long Beach Resource Center (Santa Ana): Provides access to medical re- sources, VA healthcare, housing, food, laundry facilities, employment services, and more. 844-838-8300 Domestic Violence Hotlines Agencies below provide emergency sup- port services including emergency & tran- sitional housing: Human Options: 877-854-3594 Interval House: 714-891-8121 Laura's House: 866-498-1511 WTLC. 714-992-1931 Grandma's House of Hope 714-558-8600 Disabled Adults Dayle McIntosh Disability Resource Center: Housing resources such as listings of accessible & affordable apartments, rooms for rent & board/care facilities; when funding is available, financial aid to avert eviction or to cover a portion of move -in costs for clients facing homeless- ness Phone: 714-621-3300 TDD: 714-663-2087 City of Costa Mesa Outreach Team: Commu- on nity outreach workers through the City of Families Forward: Provides transitional hous- Older s (OASIS):lt Crisis intervention Costa Mesa that are able to offer assistance ing and assistance to local Orange County fami- Systems (OASIS): Crisis intervention ser - to homeless or at -risk individuals with long- lies (with children) who are homeless or at risk vices for seniors 714-399-3480 term ties to Costa Mesa 714-754-4977 of homelessness 949-552-2727