HomeMy WebLinkAbout06-20-2022-BLT-AGENDA PACKETCITY OF NEWPORT BEACH
BOARD OF LIBRARY TRUSTEES AGENDA
Corona del Mar Library
410 Marigold Avenue, Corona del Mar, CA 92625
Monday, June 20, 2022 - 5:00 PM
Board of Library Trustees Members:
Paul Watkins, Chair
Kurt Kost, Vice Chair
Barbara Glabman, Secretary
Douglas Coulter, Board Member
Janet Ray, Board Member
Staff Members:
Melissa Hartson, Library Services Director
Francine Jacome, Administrative Support Specialist
The Board of Library Trustees meeting is subject to the Ralph M. Brown Act. Among other things, the Brown Act
requires that the Board of Library Trustees agenda be posted at least seventy-two (72) hours in advance of each regular
meeting and that the public be allowed to comment on agenda items before the Commission and items not on the
agenda but are within the subject matter jurisdiction of the Board of Library Trustees. The Chair may limit public
comments to a reasonable amount of time, generally three (3) minutes per person.
The public can submit questions and comments in writing for the Board of Library Trustees to consider. Please send
them by email to the Library Services Department at LibraryBoard@newportbeachca.gov by Sunday, June 19, at 4:00 p.m.
to give the Board of Library Trustees time to consider your comments. All emails will be made part of the record.
The City of Newport Beach’s goal is to comply with the Americans with Disabilities Act (ADA) in all respects. If, as an
attendee or a participant at this meeting, you will need special assistance beyond what is normally provided, we will
attempt to accommodate you in every reasonable manner. Please contact Tim Hetherton, Library Services Director, at
least forty-eight (48) hours prior to the meeting to inform us of your particular needs and to determine if accommodation
is feasible at (949) 717-3801 or thetherton@newportbeachca.gov.
NOTICE REGARDING PRESENTATIONS REQUIRING USE OF CITY EQUIPMENT
Any presentation requiring the use of the City of Newport Beach’s equipment must be submitted to the Library Services
Department 24 hours prior to the scheduled meeting.
I.CALL MEETING TO ORDER
II.ROLL CALL
III.PLEDGE OF ALLEGIANCE
IV.NOTICE TO THE PUBLIC
The City provides a yellow sign-in card to assist in the preparation of the minutes. The
completion of the card is not required in order to address the Board of Library Trustees. If the
optional sign-in card has been completed, it should be placed in the tray provided.
The Board of Library Trustees of Newport Beach welcomes and encourages community
participation. Public comments are generally limited to three (3) minutes per person to allow
everyone to speak. Written comments are encouraged as well. The Board of Library Trustees
has the discretion to extend or shorten the time limit on agenda or non-agenda items. As a
courtesy, please turn cell phones off or set them in the silent mode.
June 20, 2022
Page 2
Board of Library Trustees Meeting
V.CONSENT CALENDAR
All matters listed under CONSENT CALENDAR are considered to be routine and will all be
enacted by one motion in the form listed below. Board of Library Trustees have received
detailed staff reports on each of the items recommending an action. There will be no separate
discussion of these items prior to the time the Board of Library Trustees votes on the motion
unless members of the Board of Library Trustees request specific items to be discussed and/or
removed from the Consent Calendar for separate action. Members of the public who wish to
discuss a Consent Calendar item should come forward upon invitation by the Chair.
A.Consent Calendar Items
Minutes of the May 16, 2022, Board of Library Trustees Meeting (p. 5-16)1.
DRAFT OF MINUTES
Patron Comments (pp. 17-19)2.
Monthly review of evaluations of the library services through suggestions and
requests received from patrons.
PATRON COMMENTS
Library Activities (pp. 20-28)3.
Monthly update of library events, services, and statistics.
MAY ACTIVITIES
Expenditure Status Report (p. 29)4.
Monthly expenditure status of the library's operating expenses, services, salaries,
and benefits by department.
EXPENDITURE REPORT
Board of Library Trustees Monitoring List (p. 30)5.
List of agenda items and dates for monthly review of projects by the Board of Library
Trustees.
MONITORING LIST
June 20, 2022
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Board of Library Trustees Meeting
VI.CURRENT BUSINESS
A.Items for Review
Corona del Mar Branch Update (pp. 31-34)6.
Branch and Youth Services Coordinator Debbie Walker presents an overview of
Corona del Mar Branch's activities and resources.
CDM BRANCH UPDATE
Circulation Policy Review (NBPL 12)(pp.35-53)7.
Staff requests that the Board of Library Trustees review and approve the revisions to
Library Policy NBPL 12, Circulation Policy.
CIRCULATION POLICY REPORT
CIRCULATION POLICY REPORT-ATTACHMENT A
CIRCULATION POLICY REPORT-ATTACHMENT B
CIRCULATION POLICY REPORT-ATTACHMENT C
Budget Amendments for Fiscal Year 2021-22 (pp. 54-55)8.
Staff will report on Budget Amendments for FY 2021-22.
BUDGET AMENDMENTS REPORT
BUDGET AMENDMENTS REPORT-ATTACHMENT A
Acceptance of Donation (p. 56)9.
Staff recommends the Board of Library Trustee approve the acceptance of a
donation from the National Charity League's Newport Chapter to enhance the
Library's materials collection.
DONATION REPORT
Lecture Hall Update10.
Trustee Ray will report on activities related to the Library Lecture Hall project.
Balboa Branch Replacement Update11.
Trustee Ray will report on activities related to the Balboa Branch replacement
project.
Library Services12.
Report of Library issues regarding services, patrons, and staff.
June 20, 2022
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Board of Library Trustees Meeting
B.Monthly Reports
Library Foundation Liaison Reports13.
A. Library Foundation Board - Report of the most recently attended meeting.
B. Library Live Lectures Committee - Report of the most recently attended meeting.
C. Witte Lectures Committee - Report of the most recently attended meeting.
Friends of the Library Liaison Report14.
Trustee update of the most recently attended Friends of the Library Board meeting.
Literacy Services Liaison Report15.
Trustee update of the most recently attended Literacy Services Advisory Board
meeting.
VII.PUBLIC COMMENTS ON NON-AGENDA ITEMS
Public comments are invited and non-agenda items generally considered to be within the
subject matter jurisdiction of the Board of Library Trustees. Speakers must limit comments to
three (3) minutes. Before speaking, we invite, but do not require, you to state your name for the
record. The Board of Library Trustees has the discretion to extend or shorten the speakers’
time limit on agenda or non-agenda items, provided the time limit adjustment is applied equally
to all speakers. As a courtesy, please turn cell phones off or set them in the silent mode.
VIII.BOARD OF LIBRARY TRUSTEES ANNOUNCEMENTS OR MATTERS WHICH
MEMBERS WOULD LIKE PLACED ON A FUTURE AGENDA FOR DISCUSSION,
ACTION OR REPORT (NON-DISCUSSION ITEM)
IX.ADJOURNMENT
DRAFT
CITY OF NEWPORT BEACH
Board of Library Trustees
Newport Beach Central Library
1000 Avocado Avenue, Newport Beach, CA 92660
Meeting Minutes
Monday, May 16, 2022 – 5:00 p.m.
I.CALL MEETING TO ORDER – 5:00 P.M.
II. ROLL CALL – Roll Call by Francine Jacome, Administrative Support Specialist
Trustees Present: Chair Paul Watkins, Vice Chair Kurt Kost, Secretary Barbara
Glabman, Trustee Douglas Coulter, Trustee Janet Ray
Trustees Absent:
Staff Present: Tim Hetherton, Library Services Director
Francine Jacome, Administrative Support Specialist
Melissa Hartson, Circulation & Technical Processing Coordinator
Rebecca Lightfoot, Adult Services Coordinator/Acting Library
Services Manager
Debbie Walker, Youth & Branch Services Coordinator
Maria Nicklin, Marketing Specialist
Staff Absent:
III.PLEDGE OF ALLEGIANCE – Led by Library Services Director Tim Hetherton
IV.NOTICE TO THE PUBLIC
V. CONSENT CALENDAR
A.Consent Calendar Items
1.Minutes of the April 14, 2022, Board of Library Trustees Special Meeting
2.Minutes of the April 18, 2022, Board of Library Trustees Meeting
Chair Watkins confirmed that the other Trustees did not wish to discuss and/or did not
wish to remove items from the Consent Calendar. He then confirmed no members of the
public wished to discuss the Consent Calendar. He noted that he had the following
correction to the minutes:
Handwritten Page 14, change “prized” to “prize”.
He complimented Adult Services Coordinator/Acting Library Services Manager
Rebecca Lightfoot on the wonderful instructions on how to download eBooks on
Patron Comments, Handwritten Page 16.
Handwritten Page 18 listed special software devices. He asked Adult Services
Coordinator/Acting Library Services Manager Lightfoot if they were sound effect
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choices. She indicated that was a simplified way of describing them. She indicated
that she was working with the IT Department to determine if it could be configured
in a way that would be useful to the public. They did not want to spend too much
time or effort on something that was not utilized.
3. Patron Comments
Monthly review of evaluations of library services through suggestions and requests
received from patrons.
4. Library Activities
Monthly update of library events, services, and statistics.
5. Expenditure Status Report
Monthly expenditure status of the library's operating expenses, services, salaries,
and benefits by department.
Chair Watkins noted that the Board of Library Trustees (BLT) was 4.54% underbudget.
Over the past several months the BLT advised staff to make any good faith expenditures
that were necessary and Library Services Director Hetherton and Circulation & Technical
Processing Coordinator Melissa Hartson have advised those funds may be expended by
June 30, 2022.
Library Services Director Hetherton stated that would most likely occur.
6. Board of Library Trustees Monitoring List
List of agenda items and dates for monthly review of projects by the Board of
Library Trustees.
Chair Watkins stated that the COVID-19 Update would not be necessary in the future. He
noted that due to an absence Vice Chair Kost would abstain from the April 18 minutes. He
then called for a Motion.
Motion made by Trustee Coulter, seconded by Secretary Glabman, and carried (4-0-1-0)
to approve the Consent Calendar with edits to the minutes.
AYES: Watkins, Glabman, Coulter, Ray
NOES:
ABSTENTIONS: Kost
ABSENCES:
VI. CURRENT BUSINESS
A. Items for Review
7. Appointment of Library Services Director
Per City Charter Section 708, Subsection (e), the Board of Library Trustees shall
approve or disapprove the appointment of the Library Services Director, who is the
Department head of the Newport Beach Public Library. The City Manager has
proposed to the Board of Library Trustees the appointment of Ms. Melissa Hartson,
effective May 21, 2022, following an open recruitment process that occurred in
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Spring 2022. Ms. Hartson currently serves as the Circulation and Technical
Processing Coordinator for Newport Beach Public Library.
Library Services Director Hetherton was pleased to announce that current Circulation &
Technical Processing Coordinator Melissa Hartson was selected as the new Library
Services Director. He stated that she was a wonderful person and a great librarian and
colleague who he believed would do a good job for the City.
Chair Watkins called for BLT discussion.
Trustee Ray thought the BLT was part of making a good choice and congratulated Ms.
Hartson.
Trustee Coulter also congratulated her.
Chair Watkins called for the public comment, but there was none. He called for a Motion.
Motion made by Secretary Glabman, seconded by Trustee Coulter, and carried (5-0-0-0)
to approve the appointment of Melissa Hartson as the Library Services Director, effective
May 21, 2022.
AYES: Watkins, Kost, Glabman, Coulter, Ray
NOES:
ABSTENTIONS:
ABSENCES:
8. Media Lab Update
Acting Library Services Manager Rebecca Lightfoot will update the Board on the
Media and Sound Lab at Central Library
Adult Services Coordinator/Acting Library Services Manager Rebecca Lightfoot reported
that in 2021 when she gave her report to the BLT the Media Lab was still closed to the
public for COVID. They reopened once the 6 feet and capacity restrictions were lifted. IT
replaced all the Macs, and the PCs will be updated shortly. The new Macs required
software and hardware updates and they are looking to purchase a new scanner and vinyl
digitizer. Tech toys circulate really well and new items were added, such as recording
devices which can be plugged into computers. They also added classic video game
systems which are very popular. In response to Chair Watkins inquiry, she stated that the
library had three or four Go Pros but indicated that they were becoming less popular. They
will be replaced at some point as they are currently several years old.
Trustee Ray inquired about the procedure for de-acquisitioning items.
Adult Services Coordinator/Acting Library Services Manager Lightfoot explained the IT
Department decommissions old hardware and then may auction them off or dispose of
them through another process.
Trustee Ray asked if IT reimbursed the Library with whatever funds they received from its
old items.
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Adult Services Coordinator/Acting Library Services Manager Lightfoot stated that she did
not know the answer but guessed that they did not receive reimbursement. The money
came to the Library through the City Budget.
Trustee Coulter said that it was a net zero.
Chair Watkins inquired about older people using the Media Lab.
Adult Services Coordinator/Acting Library Services Manager Lightfoot said that there was
a robust population using the Media Lab.
Chair Watkins called for BLT questions or comments, but there were none. He called for
public comment, but there was none. The BLT received and filed the report.
9. Marketing and Social Networking Update
Marketing Specialist Maria Nicklin will provide the annual briefing on Library
marketing and social media activities
Chair Watkins called for the staff report.
Marketing Specialist Maria Nicklin reported that it had been a year since their last
conversation. She thanked Library Services Director Hetherton for recognizing the power
of effective marketing and design and letting her succeed in her position. The overriding
goal was to effectively communicate the Library’s relevance and modern offerings. The
current marketing agenda was based on next steps from 2021. The first step was polishing
the Library’s branding; ensuring there were polished graphics, a recognizable look, and a
consistent and interesting voice. They started with the website which has been undergoing
a refresh over the past year. The website is now tonal blue, which is a neutral background
that allows the images and news to stand out. The website is tied to the same template
that the City website uses so Marketing is looking into workarounds with that. When she
took her position the opening rate for email marketing was 15% and that has risen to 42%.
The list includes approximately 26,000 email addresses. She attributed the increase in the
opening rate to strong subject lines, limiting the number of emails sent, and by focusing
on popular topics. She showed the BLT an email which was opened at a rate of 47% and
led to a sold-out event. They created a new email sign up card which resulted in a 70%
increase in email signups over three weeks.
Library Services Director Hetherton asked if the City had to pay for the image of the little
girl on the card.
Marketing Specialist Nicklin explained that it was a stock image and that she kept
interesting stock images she saw for potential future use. In response to questions, she
explained that the cards were placed all over the libraries at all branches. The image will
also be featured in a web banner ad and on social media. She showed the BLT another
email about Storytellers that went out on May 12th. The program sold out both sessions
within a day. With social media they were focused on Instagram with Facebook as a
secondary platform. Instagram has a slightly younger audience and allows you to reach
all your followers with a post unlike Facebook that sends information out to only 5% of the
audience and then offers to sell them back access to the other 95%. Marketing is more
effective on Instagram and the Library has increased its followers to over 2,000. The goal
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for next year is to be at 4,000 followers. When there is a program they want to publicize in
a smaller way instead of through an eblast they do it through social media.
Vice Chair Kost inquired about links in Instagram posts.
Marketing Specialist Nicklin indicated that you could not post links on Instagram, but you
can put links in the bio. She usually directed people to the website and its banner ads.
She thought the best way to reach children was by getting the parent’s attention with good
design. A Library Assistant told her that the Library design was very recognizable as the
Library on social media and the website, which pleased her greatly.
Trustee Coulter stated that the colors were pleasing.
Vice Chair Kost indicated that he liked an image and asked if it was an Instagram post.
Marketing Specialist Nicklin stated it was used as a poster, on Instagram, as a digital ad,
and for other things.
Vice Chair Kost asked if they were looking at posters that would be displayed throughout
the branches.
Marketing Specialist Nicklin stated that they were.
Secretary Glabman inquired if they had ever asked Instagram followers to share the
Library’s posts with their own followers.
Marketing Specialist Nicklin stated that was a good idea. She personally shared everything
and thought that she had increased numbers significantly that way. The eblasts include a
link to Instagram and a reminder to follow the Library. Every time they send out an eblast
the Instagram following increases by about 20 people. Strategic follows like following the
schools and important people in Orange County helps increase visibility as well. She
thought strategic follows were responsible for a 200-300 follower increase. She admitted
that she discussed Instagram tips with teenagers. She shared images for the teen and
adult summer reading programs with the BLT.
Vice Chair Kost asked if there was a way to work with VRBO or Airbnb for people who
rented their homes on the Peninsula to have Library materials included in their check in
packets.
Marketing Specialist Nicklin thought that was a good idea. She explained that building a
photo library and having strong photography was the ground floor of good marketing. She
showed the BLT new photos that had been added to the photo library. Good photography
captures a moment in time. She intended to work with one of the Children’s Librarians to
continue to capture images over the next year. She also showed the BLT websites and
examples of things that she used as sources of inspiration. “Inspired words” are used as
banner ads and on Instagram and received more likes than anything else posted. The next
steps are to continue defining and strengthening the brand, move forward with graphics,
grow the email list, grow the social media following, win over new audiences, and focusing
on storytelling.
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Trustee Coulter commended Marketing Specialist Nicklin on her ideas and presentation.
Chair Watkins called for other BLT questions.
Secretary Glabman stated that what Marketing had done was exciting and that they
needed to continue to outreach to the community.
Chair Watkins asked when they would focus on the Library Lecture Hall.
Marketing Specialist Nicklin stated that was a separate issue with the Foundation.
Vice Chair Kost asked how Marketing collaborated with the Foundation.
Marketing Specialist Nicklin explained that she was in communication with the leadership
of the Foundation and included their information on everything she released. There is a
line between the Library’s activities and events and the Foundation’s activities and events.
Vice Chair Kost confirmed that Witte and Library Live was under the Foundation’s purview
while storytimes were handled by Marketing.
Marketing Specialist Nicklin stated that was correct.
Jerold Kappel, Newport Beach Public Library Foundation (NBPLF) CEO, explained there
was a spread in Bookmark that was on Library activities. He edited the information in the
Bookmark to put in the two pages.
Vice Chair Kost asked how he thought the arrangement was working.
Mr. Kappel stated that they did not really overlap. When Marketing Specialist Nicklin works
on the Bookmark or the Lecture Hall it was not done on Library time.
Secretary Glabman asked if Bookmark was separately funded, and Trustee Ray
mentioned this was how it is with Literacy.
Marketing Specialist Nicklin explained that Literacy marketing was in her purview.
Trustee Ray thought that was interesting as they were putting together a video.
Marketing Specialist Nicklin explained that she did the branding and new logo and assisted
with the name, but she was not involved in the video.
Vice Chair Kost asked if she was stretched thin.
Marketing Specialist Nicklin explained she was a one-person department.
Vice Chair Kost asked if there were plans to expand the department.
Marketing Specialist Nicklin indicated that was up to Library Services Director Hetherton
and future Library Services Director Hartson.
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Circulation & Technical Processing Coordinator Hartson said that in an ideal world the
department would absolutely be expanded.
Chair Watkins congratulated Marketing Specialist Nicklin on her excellent report.
Trustee Coulter appreciated the items that Marketing Specialist Nicklin showed the BLT.
Marketing Specialist Nicklin said that libraries normally did not focus on marketing, so she
sincerely thanked Library Services Director Hetherton for his support. There are a few
libraries that do marketing, but most do not stand out, so they have a unique opportunity
to create a polished product with their beach library.
Vice Chair Kost asked if she was borrowing ideas from other libraries.
Marketing Specialist Nicklin noted that there was not much to borrow from. She follows
many libraries including New York and internationally. The reason she showed the BLT
the examples was because those were done right, and libraries were not doing it right due
to slim marketing budgets and inexperienced people.
Vice Chair Kost stated that he had noticed an uptick in good emails over the past several
months.
Marketing Specialist Nicklin said that 95% of the emails that are opened are on desktop
computers versus phones. She explained that she could tell who had clicked on what and
how many followers increased as a result.
Chair Watkins called for the public comment.
Rhonda Watkins, Newport Beach resident, stated that she had tried to look at the website
from her phone but had been unable to get a signal. She thought that and being able to
see the captions better might be the reason for the increased desktop computer traffic.
Chair Watkins asked Marketing Specialist Nicklin if she was happy in her position.
Marketing Specialist Nicklin stated that she enjoyed her position and enjoyed the control
that Library Services Director Hetherton trusted her with. She said that another difference
between herself and the type of person who would usually take a Marketing Specialist
position was that she was experienced. Normally marketing strategy, copywriting, and
design were done by three different people.
Chair Watkins said that she was thinking outside of the box and expanding things. He
enjoyed the creativity and thanked her for doing a good job. He praised the library as an
institution. He indicated that the BLT would receive and file the report and thanked staff.
10. Lecture Hall Update
Trustee Ray will report on activities related to the Library Lecture Hall project.
Trustee Ray reported that they met the previous week, discussed meeting with the
architect, and reviewed suggested materials. Sample chairs are available for testing at
City Hall although she thought they were going to continue looking at other options. They
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may be done with the ad hoc committee since the next steps involved finishing the
drawings and pulling permits. The silent part of the campaign would start in the fall.
Mr. Kappel indicated that it had already started. He could not advise them of the name,
but they have the lead donor. They have a second donor in the mid-six figure range, and
a number of other interviews with potential donors upcoming. In the fall they will launch
the public campaign, but that should not start until the major donors are secured as it
dilutes the donor pool. All naming opportunities are negotiated with the City due to the
necessary documents that must be signed with the City.
Trustee Ray asked if the lead donor was contingent on signing something with the City.
Mr. Kappel stated that the lead donor was contingent upon successful negotiation with the
City. He indicated that he was unable to disclose the amount of the donation.
Vice Chair Kost asked what the donor would negotiate with the City.
Mr. Kappel explained that as it was a City building the City had control over the name and
where it would be placed so there were public relations and payment issues to negotiate.
Trustee Ray inquired how long the negotiation would take and voiced concern that they
might lose a lead donor.
Mr. Kappel believed that the document was currently being reviewed by the donor’s
attorney.
Trustee Ray inquired about the brochure.
Mr. Kappel said that they printed 100 digital copies and it would be reprinted in a smaller
size on a different type of paper.
Trustee Ray gave her draft brochure to people who were excited about the lecture hall.
Mr. Kappel stated that everything in the document was accurate.
Trustee Ray suggested that after they complete the reprint the Trustees should be given
copies to disseminate.
Mr. Kappel said that there were folders, letterhead, carrier envelopes, notecards, and a
prospectus at the printer.
Trustee Ray requested a kit for the BLT at the next meeting or sooner if it was available.
Mr. Kappel indicated he would see that the BLT received kits.
Secretary Glabman asked when everything would be clarified with the City.
Mr. Kappel said that the City provided them with the naming agreement about three
months prior. They redlined it and sent it back within a week, but it is still with the City
Attorney’s Office.
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Secretary Glabman asked how they could get the attention of the City Attorney’s Office.
Mr. Kappel thought things were very fluid until the lead donor signed with the City.
Following that they might go public and announce but between Memorial Day and the fall
it was difficult to get anything done.
Chair Watkins asked if a formal announcement would be made when the agreement was
complete.
Mr. Kappel said that there would be a press conference. The question was if it would be
effective to have it in the summer or more effective to wait until the fall.
Chair Watkins asked if Marketing Specialist Nicklin was engaged by the NBPLF.
Mr. Kappel explained that she would work as a consultant.
Vice Chair Kost asked if the Summer Solstice event would work.
Mr. Kappel said that there was a lot going on with that event, so he was not sure.
Trustee Ray hoped it was not announced too soon.
Mr. Kappel did not think that was a concern.
Chair Watkins asked what the disadvantage was to announce the donor too soon.
Trustee Ray did not want to dissuade other potential major donors.
Mr. Kappel stated that they needed to go significantly over the $6.5 million as the
technology was more expensive than initially expected. There is no ticket booth in the
design so they would have to draft a “mobile” one. Currently the cost of building materials
is extremely high, so the project would go over $7 million.
Trustee Ray stated that the architects were doing all they could to reduce costs.
Mr. Kappel said they were trying to at least keep it within the $6.5 to $7 million range.
Chair Watkins asked if the naming rights could be announced without stating the dollar
amount.
Mr. Kappel indicated that it would be highly unusual not to name the dollar amount.
Usually, they would not go public until they had at least 80% of the total funds in the bank.
The hardest part of a capital campaign is collecting the last 20%.
Chair Watkins called for BLT questions or comments, but there were none. He called for
public comment, but there was none. The BLT received and filed the report.
11. Balboa Branch Replacement Update
Staff will report on activities related to the Balboa Branch Replacement project.
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Library Services Director Hetherton reported that the public survey returned the expected
results and showed broad support for the facility. The City moved to the Request for
Proposal (RFP) phase and the project would be out to bid. There was a walkthrough
scheduled for potential bidders on May 26.
Chair Watkins asked if Trustee Ray or Secretary Glabman should be on the walkthrough.
Library Services Director Hetherton said they were welcome and said it was scheduled for
Thursday, May 26, at 10:00 a.m. Katherine Cho at Public Works was the contact.
Chair Watkins inquired about which staff members would participate.
Youth & Branch Services Coordinator Debbie Walker said administration staff, Circulation
& Technical Processing Coordinator Hartson, Adult Services Coordinator/Acting Library
Services Manager Lightfoot, and herself would be present.
Chair Watkins called for BLT questions or comments, but there were none. He called for
public comment, but there was none. The BLT received and filed the report.
12. Library Services
Report of Library issues regarding services, patrons, and staff.
Library Services Director Hetherton bid the BLT farewell and thanked everyone. He said
he was very grateful for the experience and to the current and past BLT for their
encouragement to make the Library better.
Trustee Coulter presented Library Services Director Hetherton with a gift card for dinner
from the members of the BLT, thanked him for his service, and wished him well in his
retirement.
Chair Watkins explained that Library Services Director Hetherton’s last day is Friday, May
20. He will be missed and Ms. Hartson will help to continue all of the great work.
B. Monthly Reports
13. Library Foundation Liaison Reports
A. Library Foundation Board – Report on the most recently attended meeting.
Vice Chair Kost stated that the spring Bookmark was in the final edit phase. It will highlight
25 years of Witte Lectures and recognize Library Services Director Hetherton’s years of
service. The Fiscal Year (FY) 2023 Budget will include design and production of new
general information banners in the Friend’s Room and the entrance lobbies. There will
also be an increase in marketing expenses for the Foundation. FY 2022 income goal was
$663,000 and they were currently at $661,000.
Library Foundation C.E.O. Jerry Kappel stated that they were over the goal.
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Vice Chair Kost said that the number of total donors was up 14% and the average gift was
up over 12.9% from the prior year. The Summer Solstice Event was planned for June 25
at 6:00 p.m. in the Bamboo Courtyard.
Chair Watkins called for BLT questions or comments, but there were none. He called for
public comment, but there was none. The BLT received and filed the report.
B. Library Live Lectures Committee – Report on the most recently attended
meeting.
Chair Watkins stated that Page 52 contained a written summary of the item and indicated
they would move on in the interest of time.
C. Witte Lectures Committee – Report on the most recently attended meeting.
Secretary Glabman stated that the Witte Lectures Committee held its last meeting of the
season. They reviewed the season and discussed the marketing for the coming year. They
have a great potential new committee member and all four speakers in place. That
information is not yet public.
Vice Chair Kost indicated he thought they had voted on the new committee member.
Secretary Glabman indicated that they may have.
Trustee Ray asked who the new member or potential new member was.
Vice Chair Kost said it was Whitney Gomez.
Chair Watkins called for BLT or public comment, but there was none. The BLT received
and filed the report.
14. Friends of the Library Liaison Report
Trustee update on the most recently attended Friends of the Library Board
meeting.
Trustee Coulter reported that the April total sales were $19,403 which was 8.7% higher
than April 2021. The Friends work hard every day and present specials regularly.
Vice Chair Kost noted that the Friends did an incredible job fundraising.
Trustee Ray asked if the Friends needed PR done in the community.
Marketing Specialist Nicklin mentioned that she and Library Services Director Hetherton
had reached out to them on numerous occasions to refresh their marketing, but they like
what they have going. She stated that she helps when she can.
Chair Watkins said that their self-marketing was not bad.
Marketing Specialist Nicklin stated that it had their own charm.
15
Board of Library Trustees Meeting Minutes
May 16, 2022
Page 12
Vice Chair Kost asked if they had volunteers to work the shop upstairs.
Trustee Coulter indicated that was not part of his report.
Secretary Glabman asked if it was possible to do something with a senior photo and put
it at Oasis.
Chair Watkins stated that Friends of the Library President Amy Hunt was open to
suggestions.
Trustee Coulter indicated that concluded his report.
15. Literacy Services Liaison Report
Trustee update on the most recently attended Literacy Services Advisory Board
meeting.
Trustee Ray reported that the Happy Hour was a sold-out success. The author was very
personable. Literacy Coordinator Cherall Weiss did a great job as the interviewer. Tutor
and learner populations were rebuilding following the pandemic. Classes and attendance
are on the rise. They are making a movie and Literacy Coordinator Weiss announced her
retirement for later in the summer.
Chair Watkins announced the retirement celebration date of Thursday, July 7 at 1:00 p.m.
in the Friends Room.
VII. PUBLIC COMMENTS ON NON-AGENDA ITEMS
None.
VIII. BOARD OF LIBRARY TRUSTEES ANNOUNCEMENTS OR MATTERS WHICH
MEMBERS WOULD LIKE PLACED ON A FUTURE AGENDA FOR DISCUSSION,
ACTION OR REPORT (NON-DISCUSSION ITEM)
Chair Watkins reminded the Trustees to attend the May 24 City Council Study Session to
recognize the years of service by retiring Library Services Director Hetherton.
IX. ADJOURNMENT – 6:06 P.M.
16
MAY 2022Comment #Date ReceivedSource of CommentStaff MemberStaff Member TitleDate Responded to Patron 105/01/2022EmailRebecca LightfootLibrary Services Manager, Acting05/02/2022205/03/2022EmailCherall WeissLiteracy Coordinator05/03/2022305/04/2022EmailMelissa HartsonLibrary Services Director05/04/2022NEWPORT BEACH PUBLIC LIBRARY PATRON COMMENTSCommentResponseIs there a wait list for the T. Jefferson Parker event this Saturday? If so, can I put my name on it? Much appreciated.If you are interested in attending the Happy Hour on Saturday evening, please call the literacy office tomorrow morning at 949.717.3874. I believe we should be able to accommodate you. Thanks.Seems that within the library app on an Android phone the opening stream is text on a white background. Once you make a search the results show text on a black background. Is there a way to turn this back to a white background? The dark background makes it very difficult to read.Thank you for letting us know about this issue on the app for Android. It is caused by a change Google made that breaks the detection of dark mode in some versions of Android. Our app vendor is working on fixing this issue and hopefully it will be resolved. Please let me know if you have any other questions.Thank you for reaching out to us regarding your upcoming production. The Library’s Display and Distribution of Materials Policy prohibits us from posting flyers that are not provided by governmental agencies. However, if you would like to drop off a few flyers in our Administration Office, we will leave them for interested staff to take. Thank you again for your inquiry...Yes. The Administration Office is located on the first floor of our Central Library.I am a representative of the Arts & Learning Conservatory. Our next youth production is The Lightning Thief: The Percy Jackson Musical and we would love to leave a few flyers at your library to promote the show to patrons who already love the book, if that would be acceptable? The show highlights the agency of teens as they face the challenges of society and identity and will be held at Costa Mesa High School's Theatre. If any of your librarians may be interested in attending as well, please let us know and we will do something special for them...Sure! Is the administration office in the same location/ easily accessible from the main library? Thank you for your prompt response!17
MAY 2022Comment #Date ReceivedSource of CommentStaff MemberStaff Member TitleDate Responded to Patron NEWPORT BEACH PUBLIC LIBRARY PATRON COMMENTSCommentResponse405/06/2022EmailMelissa HartsonLibrary Services Director05/06/2022505/09/2022EmailCherall WeissLiteracy Coordinator05/09/2022How would I go about donating some books? I can take them to any place around NB, HB, etc. Thank you.Our Friends of the Library Bookstore accepts donations. Here are their donation guidelines:BOOK DONATIONSPlease help by following these guidelines for donations:1. We prefer that donations be in small or medium size boxes.2. A maximum of 6 boxes may be dropped off at any one time. If you have a larger donation, please call the Bookstore at 949-759-9667 and leave a message for Paul or Amy to set up an appointment. We have a dolly available and can supply boxes if needed.3. All books need to be in good, resellable condition. Books should be clean with no tears, foxing (spotting around/on edges), broken spines, missing pages, etc.4. Fiction & non-fiction should preferably be from the last 6-10 years except for classics and history.5 We do take DVDs, CDs, DVD games, vinyl records, and jigsaw puzzles.6. We do not accept:• Encyclopedias unless they're 100 years old or older,• Reader's Digest condensed books,• Medical books, health books, law books, and travel books older than 8 years,• VHS or cassette tapes.If you have questions, email us at nblibfriend@gmail.com. A donation receipt will be provided if desired. Thank you for your support! We could not make our substantial gifts to the Library without your donations. Thank you for your inquiry and considering us for your donations.I was wondering if you are accepting volunteers currently for literacy tutor position. If so how do I apply or get started. Thank you!Thank you for your interest in tutoring at the Newport Beach Public Library. To be a tutor, we ask that you are:•Able to commit at least one year to the program,•Be a minimum of 24 years of age,•Live in Orange County, CA,•Have good reading, writing and communication skills.If you would like to become a literacy tutor, the first step is to complete an orientation where you will find the reasons why adult learners join a literacy program, services provided to adults, the expectations and responsibilities of both tutors and adult learners once in the program. Please go to our on-line orientation by following this link: https://www.newportbeachlibrary.org/about/literacy-services/tutors-and-volunteers. After completing the orientation, you become eligible to enroll in a Tutor Training course where you will learn more about tutoring and NMPL. Tutor Training is scheduled for August 4th and 11th at the Central Library. Upon successful completion of Tutor Training, you would be matched one-to-one with an adult learner and asked to meet on a weekly basis for one or two hours each week. Tutoring is a special opportunity that we know you will find interesting and rewarding. I look forward to seeing you involved in our program, soon...I hope you got the email that was sent to you this morning. If not, please find it attached as it explains the next steps to becoming a tutor in our program. Hope to meet you soon.18
MAY 2022Comment #Date ReceivedSource of CommentStaff MemberStaff Member TitleDate Responded to Patron NEWPORT BEACH PUBLIC LIBRARY PATRON COMMENTSCommentResponse605/14/2022EmailRebecca LightfootLibrary Services Manager, Acting05/16/2022705/17/2022EmailRebecca LightfootLibrary Services Manager, Acting05/18/2022805/21/2022EmailCherall WeissLiteracy Coordinator05/23/2022905/22/2022EmailRebecca LightfootLibrary Services Manager, Acting05/23/20221005/23/2022EmailJulie DuncanTechnical Processing Supervisor05/24/2022I need to cancel a passport appointment I had made for this Wed. 5/25 at 3pm as we have still not yet received copies of birth certificates from the State of California. Please feel free to call my cell with any questions…Thanks!Thank you so much for letting us know. We are here if and when you’re ready to make an appointment. Our direct number is 949-717-3831.My husband just arrived in the USA from Colombia and he needs to learn English. We live in Newport Beach. Do you know where we can find ESL classes for beginners? Many thanks.Thank you for reaching out to the Newport Beach Public Library. Attached is a list of some of the local ESL offerings in the area. Many of the classes are offered for free or for very low costs and each of the resources have contact information noted. If there is at least a foundation of English verbal ability, we offer an adult literacy program to help improve reading, writing and communication skills. If our literacy program is of interest, please give me a call for more information. Either way, wishing you the best of luck in finding the services that are right.Please could you forward this email to the person who manages your events? Running beautiful and engaging virtual or hybrid events is more important now than ever. We've helped many nonprofits – including Hudson River Park in NYC, Monmouth Medical Center in New Jersey, and GLSEN in LA – with the technology and services they needed to excite their audiences and raise funds through online events. We can provide everything from event consulting, invitations, and design to video recording, editing, and live streaming to event websites and tech oversight. Learn more at www.solveitsimply.com/virtual-events. Are you free for a quick call with our founder Jake Grinsted to discuss how Solve IT Simply can help? As the former Public Relations Director at The Fresh Air Fund and with over 20 years of nonprofit experience, Jake will be someone who understands your organization. Schedule a quick 15-minute call here. https://calendly.com/solveitsimply/15-minute-intro-call?month=2022-05 Many thanks.Thank you, but we are not in need of this service.Do you offer any tech workshops for beginning Mac users? Also, how about classes to learn how to use programs/tools you have available to use on site; such as, photoshop (or similar program) or any programs that can be used to make videos from photos &/or to splice together multiple videoclips to create into one video? Please let me know. Thank you.Unfortunately we are not offering any tech workshops at this time. It is something we hope to resume in the fall, so we will certainly take your suggestions under consideration. In the meantime, we do offer access to an online learning site called Udemy. Udemy can be accessed from the library’s website, under the eBranch page. Click on “Databases”: https://www.newportbeachlibrary.org/ ebranch/databases. Under “Lifelong Learning Tools” you will see the link for Udemy. Create a free account and you will gain access to thousands of classes on a wide variety of topics, including Photoshop. I hope that helps. Please let me know if you have any other questions. Thank you.We are working on a unique arts project to go in conjunction with our California Arts Council project grant and wanted to see how we might go about renting the recording studio? We are creating an old-time radio show as a part of a box of make believe hands-on projects that will be donated to fifty Orange County families in need. Thanks so much! In order to make a reservation to use the Sound Lab, please call 949-717-3860 and have your library card number ready. Staff can book a four hour reservation for you to use the Lab. There’s more information on the Lab here: https://www. newportbeachlibrary.org/services/media-lab. Please let me know if you have any other questions! Thank you.19
NEWPORT BEACH PUBLIC LIBRARY
To: Board of Library Trustees
From: Melissa Hartson, Library Services Director
Re: Report of Library Activities – June 20, 2022, Meeting
________________________________________________ _________________ _
MELISSA HARTSON, LIBRARY SERVICES DIRECTOR
Debbie Walker
Debbie Walker is set to retire at the beginning of July. I have had the good fortune to work with her in a
variety of capacities throughout her 25-year career at NBPL. She has embraced the roles and assignments
given to her. Notably, as Branch and Youth Services Coordinator, she was integral in multiple capital
improvement projects with oversight for the Crean Mariners Library opening in 2006, the 2013 Central
Library Children’s Expansion and most recently the Corona del Mar Library and Fire Station. She adeptly
led and worked alongside her staff, introducing a myriad of successful youth programs from revamping
the Children’s Summer Reading Program to increasing storytime offerings from Toddler and Preschool
audiences to adding “Books and Babies” and “Songs and Stories”.
I am happy for Debbie as she enters this next chapter and wish her the best in retirement. I will miss her
leadership and insights, her commitment to serving the community and comradery she contributes to
throughout the Library.
Cherall Weiss
Literacy Coordinator Cherall Weiss will retire early July after 16 years of leading the Library’s Literacy
Program, Project Adult Literacy (PAL). At the beginning of her tenure, there were approximately 40 tutor-
learner pairs and very few offerings or special events and programs. With Cherall’s passion and
leadership, PAL saw a remarkable increase in program participation with over 100 learners now in the
program. With Cherall’s vision, she expanded the ongoing learner classes, introduced the Gift of Literacy
Luncheon and hosted well-received Happy Hour Events. She secured numerous grants and donations and
extended beyond literacy assistance launching the Library’s Career Online High School.
PAL has made a significant difference in the lives of the participants, both learners and volunteers. Cherall
has been instrumental in these impacts. The Library and Community will greatly miss her advocacy and
compassion as she journeys down a new path. I wish her all the best in her retirement chapter.
Kurt Kost
Vice Chair Kurt Kost is stepping down from the Board of Library Trustees after this meeting. Kurt has been
an active Trustee during his time on the Board. He served as the Trustee Liaison on multiple Newport
Beach Public Library Foundation Committees. The Library had the benefit of his keen insights as the
Corona del Mar Library and Fire Station opened and during the Library’s COVID-19 pandemic services.
Kurt’s input, commitment to the Library and his warm and friendly demeanor will be missed. Thank you,
Kurt, for representing the Library so well.
20
WHEELHOUSE LIST FOR LIBRARY TRUSTEES
Debbie Walker’s Retirement Celebration
Thursday, June 23
Staff Lounge, Central Library
1:00 p.m. – 3:00 p.m.
Cherall Weiss’ Retirement Celebration
Thursday, July 7
Friends Meeting Room, Central Library
1:00 p.m. – 3:00 p.m.
NBPL Foundation Summer Solstice Event
Saturday, June 25
Bamboo Courtyard & Friends Meeting Room, Central Library
Reception 5:00 p.m. – 6:30 p.m.
Author Presentation 6:30 p.m. – 7:30 p.m.
Board of Library Trustees meeting
Monday, July 18
Small Conference Room, Central Library
5 p.m.
DEBBIE WALKER, BRANCH AND YOUTH SERVICES COORDINATOR
Branches
Preparations are well underway at all locations in readiness for Summer Reading Program (SRP), which
begins on Saturday, June 11. Librarian Christine Chapel attended Mariners Elementary School’s Flag deck
on May 20 while Balboa Branch Librarian Evelyn Rogers and Library Assistant Katrina Kading visited
Newport Elementary on the same morning. Students and staff heard all about SRP and received
bookmarks highlighting the program. Balboa staff offered further outreach when they hosted Newport
Elementary first graders at the branch on Friday, May 27. As a reminder, funding supplied by the Friends
of the Library meant that each student received a free book to take home. In staffing news, Balboa Page
Courtney Eldridge resigned. Her duties are currently being covered by Central and Mariners staff. Part-
time Library Assistant Erika Aguilar began training at CdM in anticipation of her permanent assignment
there starting June 2.
Youth Services
In addition to SRP school visits made by branch staff, Children’s Librarian Annika Helmuth and Library
Assistant Bernadette Gilliam divided outreach duties and visited Andersen, Harbor View, Newport Coast
Elementary schools in May, and Eastbluff and Lincoln Elementary schools in the first days of June. Total
school outreach included over 3,000 students, teachers and parents. Staff welcomed the opportunity to,
once again, visit schools in person after only doing so remotely during the pandemic. Aside from outreach,
all hands have been on deck prepping craft projects and readying SRP prize books and other giveaways.
Annika worked closely with Marketing Specialist Maria Nicklin to assure that SRP marketing and publicity
materials were created, reviewed, printed and made ready for distribution for, not only school visits, but
for library patrons as well. The annual two-week pre-SRP storytime break began Tuesday, May 31.
Storytimes will resume on Monday, June 13.
21
Teen Services
The Young Adult Advisory Council (YAAC) met again in May, and attendees assisted with SRP-related
projects in addition to signing up for volunteer shifts to begin after June 11. Two very successful teen
volunteer orientations were held in early May with a total of 85 attendees (volunteers and parents) finding
out about volunteer opportunities for the coming months, how to do their background checks, signing up
for training sessions and shifts, etc. Library Assistants Danielle Doi and Emily Halphide, and Annika held
small group volunteer training sessions throughout the rest of the month. A college prep program on the
topic of “Secrets of College Admissions” was also held in May.
Facilities
Thankfully, Central Library had a fairly quiet month in terms of facility issues. Plumbers did come and do
work on one of the water fountains on the second floor. At Mariners Library, plans continued for the
upcoming HVAC project in addition to regular HVAC repairs done by Western Allied. In more exciting
news, a small kitchen remodel began at Mariners, with the old current cabinetry and sink being removed
to be replaced by a new sink and cabinet unit. Work should be completed in early June. The security
gates at Mariners were also replaced with an updated model that will not need to be removed when the
annual HVAC inspection is done.
REBECCA LIGHTFOOT, ADULT SERVICES COORDINATOR
Programming
In May, we concluded our Genealogy series with the final workshop for the season. The series was
popular, and we plan to schedule more classes with instructor Arlene O’Donnell next season.
The Library also hosted its final Sunday Musicale of the season on May 29, featuring a cello and piano duo.
The performance was well received with 167 in attendance. The duo received a standing ovation and
obliged the audience with an encore.
Personnel
Part time Library Assistant Darren Nuzzo began his training on May 31. Darren is assigned to the Central
Library.
22
JUL AUG SEP OCT NOV DEC JAN FEB MAR APR MAY JUN
2021 2021 2021 2021 2021 2021 2022 2022 2022 2022 2022 2022
Tracked by #searches
A to Z Databases 1456 1224 2805 1906 1492 1345 1441 2041 2435 1824 2070 20039
Ancestry 459 114 185 288 252 262 412 579 565 676 578 4370
AskART 63 55 15 13 11 17 24 11 34 15 36 294
Brainfuse JobNow/VetNow 21 90 348 149 368 184 104 192 151 51 53 1711
Britannica School Edition 22 14 93 64 27 2 16 16 68 378 1 701
Facts on File Ancient History 0 33 65 1 36 10 15 32 7 49 18 266
Gale Archives Unbound 219 1534 7687 3942 14030 11170 2409 438 657 3723 438 46247
Gale Directory Library 7 14 14 21 39 4 3 1 5 22 4 134
Gale in Context: Biography 6 0 39 19 5 18 9 7 6 64 5 178
Gale in Context: Elementary 20347 916131012 67
Gale in Context: Opposing View 11 18 10 36 1170 94 102 45 12 12 3 1513
Gale Literature Resource Center 12 5 20 8 27 5 32 3 109 90 52 363
Gale Virtual Reference Library 23 66 151 44 97 67 27 14 74 130 55 748
HeritageQuest 1602 1895 935 1879 857 2165 3425 3098 2462 123 509 18950
Legal Information Ref Center 12 34 18 48 18 56 9 28 41 110 40 414
National Geographic 114 36 38 18 60 28 92 20 42 52 188 688
National Geographic Kids 57 20 21 10 35 14 63 27 47 27 109 430
NewsBank 1060 1146 1188 1120 934 853 968 895 1639 1228 995 12026
NoveList Plus 79 64 195 49 68 34 29 16 100 40 62 736
NoveList K-8 Plus 24 28 46 27 27 13 15 4 19 8 23 234
ProQuest 1858 2459 3029 5780 2884 3055 4288 3307 3343 2430 2243 34676
Proquest eLibrary 1 12 24 12 9 12 22 8 29 9 4 142
Reference Solutions Business 539 486 360 216 354 508 234 294 420 257 621 4289
Reference Solutions Residential 96 55 433 37 39 47 25 38 38 31 53 892
SIRS Discoverer 0 0 10 11 60 534 4576 8856 4541 1846 1748 22182
SIRS Issues Researcher 413 185 501 3188 3143 3776 3799 2563 7175 4981 5440 35164
World Book Online 7 22 25 67 53 18 19 1259 120 42 133 1765
Tracked by #page views
Artist Works 14 23 11 13 8 6 45584 101
Consumer Reports 2054 2291 1714 1772 2185 2337 2866 2047 2218 2087 2534 24105
CultureGrams 0 21 171 132 28 265 102 153 285 136 36 1329
Morningstar 5070 5727 5600 5902 6254 5176 6110 5468 5175 4809 *55291
RealQuest 36 12581 8192 27 63 90 103 6140 140 799 267 28438
Tumblebooks 19 7 27 14 66 26 19 31 33 65 76 383
Value Line 14720 12441 14510 16072 17351 14037 18514 17098 16143 19882 21309 182077
Tracked by courses
Udemy 2316 1523 1266 2097 1925 1693 2416 2585 2506 2105 2201 22633
Tracked by Hours Used
ABC Mouse 26.25 39.43 33.65 25.15 27.02 19.53 60.85 83.16 124 62.32 27.52 528.9
Rosetta Stone 67.32 68.5 58.87 63.05 32.85 21.22 53.18 45.64 124.8 20.52 51.8 607.8
Notes: * May Morningstar statistics are not yet avaialble. IT is aware of and working on the issue.
Database FY Comparisons YTD
21/22
Proquest Articles Retrieved 2021-2022
Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun AVG.
Business Databases 758 1023 1108 1036 977 1424 2373 1254 1344 952 883 1194
Newspapers--Current 762 759 1060 867 1326 988 702 989 887 916 875 921
Newspapers--Historical 3015 2169 1776 1915 2472 2171 3124 3073 3815 3728 2935 2745
Magazines 17 36 53 2905 45 30 76 55 25 20 15 298
23
NBPL Website Usage 2021-2022
Metric July Aug Sept Oct Nov Dec Jan Feb Mar Apr May Jun Average Total
Total Users 40325 40067 40500 39931 36865 36159 37666 31097 41528 43101 46316 39414 433555
New Users 35072 34955 35426 35046 31947 31967 33253 26830 36975 38630 41393 34681 381494
Sessions 73733 73195 72935 72310 66539 65075 71035 60578 74837 73406 77955 71054 781598
Pageviews 249347 242176 244237 248891 228139 213616 242666 211556 244018 223552 238727 235175 2586925
Sessions Per User 1.83 1.83 1.80 1.81 1.80 1.80 1.89 1.95 1.80 1.70 1.68 1.81 --
Pages Per Session 3.38 3.31 3.35 3.44 3.43 3.28 3.42 3.49 3.26 3.05 3.06 3.32 --
Avg. Session Dur. (min) 2.68 2.70 2.62 2.70 2.63 2.53 2.68 2.90 2.78 2.50 2.43 2.65 --
Bounce Rate (%)54.90 55.57 56.18 56.28 55.67 56.74 54.61 52.61 56.47 58.68 60.41 56.19 --
Cassie Wireless (SPOT) Total Number of Sessions 2021-2022 *
Location July Aug Sept Oct Nov Dec Jan Feb Mar Apr May Jun Average Total
Balboa 225 256 224 241 269 266 295 325 263 2101
CdM 121 191 102 163 142 176 124 142 145 1161
Mariners 933 1229 1262 1040 1196 1081 959 958 1082 8658
Central 12055 11896 11283 11617 9990 10125 8971 10152 10761 86089
Total 13334 13572 12871 13061 11597 11648 10349 11577 12251 98009
Cassie Wireless (SPOT) Total Length of Sessions (min) 2021-2022 *
Location July Aug Sept Oct Nov Dec Jan Feb Mar Apr May Jun Average Total
Balboa 18534 27214 21891 25375 30679 27122 38153 38441 28426 227409
CdM 9508 17717 9806 14939 13867 13443 9744 13554 12822 102578
Mariners 100962 142648 139271 114620 128143 120872 101285 107989 119474 955790
Central 1711361 1626605 1511287 1581285 1370595 1355008 1256379 1402910 1476929 11815430
Total 1840365 1814184 1682255 1736219 1543284 1516445 1405561 1562894 1637651 13101207
Cassie Wireless (SPOT) Average Length Per Session (min) 2021-2022 *
Location July Aug Sept Oct Nov Dec Jan Feb Mar Apr May Jun Average Total
Balboa 82.37 106.30 97.73 105.29 114.05 101.96 129.33 118.28 108.24 --
CdM 78.58 92.76 96.14 91.65 97.65 76.38 78.58 95.45 88.35 --
Mariners 108.21 116.07 110.36 110.21 107.14 111.81 105.62 112.72 110.39 --
Central 141.96 136.74 133.94 136.12 137.20 133.83 140.05 138.19 137.25 --
Total 138.02 133.67 130.70 132.93 133.08 130.19 135.82 135.00 133.67 --
Today's Business Solutions Wireless (TBS): Total Data Transferred (GB) 2021-2022 *
Location July Aug Sept Oct Nov Dec Jan Feb Mar Apr May Jun Average Total
Balboa 96.35 49.64 208.87 118.29 354.86
CdM 37.08 80.89 92.95 70.31 210.92
Mariners 823.75 615.25 1040.00 826.33 2479.00
Central 7630.00 6370.00 7470.00 7156.67 21470.00
Total 8587.18 7115.78 8811.82 8171.59 24514.78
Today's Business Solutions Wireless (TBS): Total Unique Patrons 2021-2022 *
Location July Aug Sept Oct Nov Dec Jan Feb Mar Apr May Jun Average Total
Balboa 248 235 277 253 760
CdM 160 226 195 194 581
Mariners 820 806 860 829 2486
Central 5928 6024 6097 6016 18049
Total 7156 7291 7429 7292 21876
Today's Business Solutions Wireless (TBS): Average Number of Patrons Per Day 2021-2022 *
Location July Aug Sept Oct Nov Dec Jan Feb Mar Apr May Jun Average Total
Balboa 20 19 21 20 60
CdM 91213 11 34
Mariners 70 59 67 65 196
Central 419 404 412 412 1235
Total 518 494 513 508 1525
Today's Business Solutions Wireless (TBS): Average Usage Per Patron (MB) 2021-2022 *
Location July Aug Sept Oct Nov Dec Jan Feb Mar Apr May Jun Average Total
Balboa 397.80 216.30 772.10 462.07 1386.20
CdM 237.30 366.50 488.10 363.97 1091.90
Mariners 1000.00 781.70 1240.00 1007.23 3021.70
Central 1320.00 1080.00 1250.00 1216.67 3650.00
Total 2955.10 2444.50 3750.20 3049.93 9149.80
* NBPL transitioned from Cassie Wireless (SPOT) to Today's Business Solutions Wireless (TBS) in March 2022.
24
MAY 22 YTD 21/22 YTD 20/21
BALBOA 2,528 26,675 24,037
CdM 2,881 31,461 22,228
MARINERS 18,984 233,116 151,104
CENTRAL 53,726 628,240 538,725
eBooks 6,845 81,286 91,465
eMagazines 2,142 23,192 46,528
eAudiobooks 5,851 64,012 59,553
Streaming Films 776 8,088 8,092
TOTAL 93,733 1,096,070 941,732
JUN 21 101,897
JUL 21 109,318
AUG 21 107,827
SEP 21 104,433
OCT 21 106,719
NOV 21 99,920
DEC 21 95,530
JAN 22 96,955
FEB 22 88,215
MAR 22 99,849
APR 22 93,571
MAY 22 93,733
TOTAL 1,197,967
12 Month Comparison
NEWPORT BEACH PUBLIC LIBRARY - MAY 2022
CIRCULATION
BALBOA
CdM
MARINERS
CENTRAL
eBooks
eMagazines
eAudiobooks
Streaming Films
85,000
90,000
95,000
100,000
105,000
110,000
JUN 21 JUL 21 AUG 21 SEP 21 OCT 21 NOV 21 DEC 21 JAN 22 FEB 22 MAR 22 APR 22 MAY 22
1582953
1582914
1598265
1610818
1529391
1464640
1424594
1376041
1084526 1043629
1000000
1125000
1250000
1375000
1500000
1625000
1750000
FY 11/12 FY 12/13 FY 13/14 FY 14/15 FY 15/16 FY 16/17 FY 17/18 FY 18/19 FY 19/20 FY 20/21
CIRCULATION
25
MAY 22 YTD 21/22 YTD 20/21
BALBOA 336 3,599 2,841
CdM 354 4,831 2,387
MARINERS 1,621 18,689 16,986
CENTRAL 5,810 68,556 46,364
TOTAL 8,121 95,675 68,578
12 Month Comparison
JUN 21 9,510
JUL 21 10,251
AUG 21 9,910
SEP 21 9,338
OCT 21 9,174
NOV 21 7,938
DEC 21 7,348
JAN 22 8,214
FEB 22 7,787
MAR 22 9,531
APR 22 8,063
MAY 22 8,121
TOTAL 105,185
NEWPORT BEACH PUBLIC LIBRARY - MAY 2022
REFERENCE
BALBOA
CdM
MARINERS
CENTRAL
7,000
7,500
8,000
8,500
9,000
9,500
10,000
10,500
JUN 21 JUL 21 AUG 21 SEP 21 OCT 21 NOV 21 DEC 21 JAN 22 FEB 22 MAR 22 APR 22 MAY 22
191567 184260 190391 168496
162510
157149
156521
163392
131445
7808870000
90000
110000
130000
150000
170000
190000
FY 11/12 FY 12/13 FY 13/14 FY 14/15 FY 15/16 FY 16/17 FY 17/18 FY 18/19 FY 19/20 FY 20/21
REFERENCE
26
MAY 22 YTD 21/22 YTD 20/21
BALBOA 1,938 21,103 3,081
CdM 1,878 26,960 2,967
MARINERS *9,058 109,860 27,213
CENTRAL 23,332 307,268 80,465
TOTAL 36,206 465,191 113,726
12 Month Comparison
JUN 21 31,737
JUL 21 44,368
AUG 21 45,926
SEP 21 48,097
OCT 21 46,551
NOV 21 41,730
DEC 21 39,222
JAN 22 37,033
FEB 22 38,312
MAR 22 46,437
APR 22 41,309
MAY 22 36,206
TOTAL 496,928
* Mariners school gate count not consistently available.
NEWPORT BEACH PUBLIC LIBRARY - MAY 2022
PATRONS SERVED
BALBOA
CdM
MARINERS *
CENTRAL
30,000
32,500
35,000
37,500
40,000
42,500
45,000
47,500
50,000
JUN 21 JUL 21 AUG 21 SEP 21 OCT 21 NOV 21 DEC 21 JAN 22 FEB 22 MAR 22 APR 22 MAY 22
1131330
1074933
1399841
1256238
1209719
1102106
1158344
935953
636072
145463100000
300000
500000
700000
900000
1100000
1300000
1500000
FY 11/12 FY 12/13 FY 13/14 FY 14/15 FY 15/16 FY 16/17 FY 17/18 FY 18/19 FY 19/20 FY 20/21
PATRONS SERVED
27
MAY 22 YTD 21/22 YTD 20/21
BALBOA 549 1,305 280
CdM 287 2,749 230
MARINERS 1,180 5,634 1,130
CENTRAL 6,476 45,596 47,564
TOTAL 8,492 55,284 49,204
12 Month Comparison
JUN 21 3,474
JUL 21 6,798
AUG 21 6,707
SEP 21 7,405
OCT 21 4,226
NOV 21 3,559
DEC 21 2,754
JAN 22 1,747
FEB 22 2,847
MAR 22 5,065
APR 22 5,684
MAY 22 8,492
TOTAL 58,758
PROGRAM ATTENDANCE
NEWPORT BEACH PUBLIC LIBRARY - MAY 2022
BALBOA
CdM
MARINERS
CENTRAL
1,000
2,000
3,000
4,000
5,000
6,000
7,000
8,000
9,000
JUN 21 JUL 21 AUG 21 SEP 21 OCT 21 NOV 21 DEC 21 JAN 22 FEB 22 MAR 22 APR 22 MAY 22
51570
51894
49977
64473 67646
69922
70430
68241
68078
52678
40000
50000
60000
70000
80000
FY 11/12 FY 12/13 FY 13/14 FY 14/15 FY 15/16 FY 16/17 FY 17/18 FY 18/19 FY 19/20 FY 20/21
PROGRAM ATTENDANCE
28
LIBRARY EXPENDITURES FY 2021-22
(June 2, 2022)
ACCOUNT DESCRIPTION
ORIGINAL
APPROP
REVISED
BUDGET
YTD
EXPENDED
MONTHLY
EXPENDED
AVAILABLE
BUDGET
I SALARY & BENEFITS
SALARY FULL-TIME REGULAR 2,954,186 2,822,057 2,468,519 216,023 353,538
SALARY PART-TIME 1,162,634 1,219,362 718,647 65,280 500,715
BENEFITS 2,143,211 2,329,983 2,107,716 262,519 222,267
SALARY & BENEFITS TOTAL 6,260,031 6,371,402 5,294,882 543,821 1,076,520
II MAINT & OPERATION
PROFESSIONAL SERVICE*164,393 198,621 187,710 15,283 10,911
UTILITIES 284,373 284,373 280,627 39,281 3,746
PROGRAMMING 5,500 5,000 1,898 6 3,102
SUPPLIES**81,970 67,662 62,671 7,161 4,991
LIBRARY MATERIALS 619,740 623,957 593,842 28,406 30,115
FACILITIES MAINTENANCE 184,686 181,809 142,397 13,385 39,412
TRAINING AND TRAVEL 10,681 8,761 770 0 7,991
GENERAL OPERATING EXPENSES***24,202 23,694 17,249 1,610 6,445
PERIPHERALS & SOFTWARE 5,000 27,891 27,891 0 0
INTERNAL SERVICE FUNDS 1,758,054 1,758,671 1,758,671 200,589 0
OFFICE EQUIPMENT 2,000 2,000 1,743 0 257
MAINT & OPERATION TOTAL 3,140,599 3,182,439 3,075,469 305,721 106,970
LIBRARY BUDGET TOTAL 9,400,630 9,553,841 8,370,351 849,542 1,183,490
*PROFESSIONAL SERVICES - INCLUDE OUTSIDE PRINTING, JANITORIAL, WINDOW SERVICE
**INCLUDES OFFICE , PROCESSING AND JANITORIAL SUPPLIES
***INCLUDES, ADVERTISING, DUES, EVENT INSURANCE
29
Previous
Agenda Date AGENDA ITEM Scheduled
Agenda Date
Ongoing Ongoing
Ongoing Ongoing
Ongoing Ongoing
Jun 21, 2021 Jun 20, 2022
Jun 21, 2021 Jun 20, 2022
Jul 19, 2021 Jul 18, 2022
Jul 19, 2021 Jul 18, 2022
Aug 23, 2021 Aug 15, 2022
Aug 23, 2021 Aug 15, 2022
Sep 20, 2021 Sep 19, 2022
Oct 18, 2021 Oct 17, 2022
Oct 18, 2021 Oct 17, 2022
Nov 15, 2021 Nov 21, 2022
Dec 20, 2021 Dec 19, 2022
Jan 18, 2022 Jan 17, 2023
Feb 22, 2022 Feb 21, 2023
Feb 22, 2022 Feb 21, 2023
Mar 21, 2022 Mar 20, 2023
Apr 18, 2022 Apr 17, 2023
Apr 18, 2022 Apr 17, 2023
May 16, 2022 May 15, 2023
May 16, 2022 May 15, 2023
LAST
REVIEWED POLICY REVIEW
Jun 15, 2020 NBPL 12 Circulation Policy Jun 20, 2022
Jul 20, 2020 CC I-1 Library Services Policy (Council Policy I -1)Jul 18, 2022
Aug 17, 2020 NBPL 2 Collection Development Policy Aug 15, 2022
Sep 21, 2020 NBPL 9 Expressive Use Areas Sep 19, 2022
Nov 16, 2020 NBPL 6 Media Lab Use Policy Nov 21, 2022
Nov 16, 2020 NBPL 7 Sound Lab Use Policy Nov 21, 2022
Jan 19, 2021 NBPL 5 Newport Beach Public Library Internet Use Policy Jan 17, 2023
Jan 19, 2021 NBPL 11 Rules for Acceptable Use of Wireless Internet Connections Jan 17, 2023
Feb 16, 2021 NBPL 8 Display and Distribution of Materials Policy Feb 21, 2023
Mar 15, 2021 NBPL 1 Library Use Policy Mar 21, 2023
Apr 19, 2021 NBPL 13 Study Room Policy Apr 17, 2023
Jun 21, 2021 NBPL 4 Children in the Library Policy Jun 19, 2023
Aug 23, 2021 NBPL 14 Friends Meeting Room Aug 21, 2023
Nov 15, 2021 NBPL 15 Library Lecture Hall Nov 21, 2023
Branch Update - Balboa
Review Holidays / Meeting Schedule 2023
Branch Update - Mariners
BOARD OF LIBRARY TRUSTEES MONITORING LIST
Lecture Hall Update
Balboa Branch Replacement Update
Arts & Cultural Update
Newport Beach Public Library eBranch, Database and Downloadable Services Review
Performance Review of Library Services Director (Closed Session)
Youth Services Update
Branch Update - CDM
Information Technology Update
Literacy Program Update
Proposed Library Closures for Winter Holidays 2021
Media Lab Update
Library Material Selection
Marketing Update & Social Networking Update
Election of Board of Library Trustees Officers/Trustee Liaisons
Policy Review (See List Below)
Financial Report Comparison of Beginning Budget to End of the Year Amended Budget (Every June)
Annual Budget - Preliminary Review
Adult and Reference Services Update
Annual Budget - Approval
30
OVERVIEW:
The original Corona del Mar Library was established in 1947 and was located on the corner of Goldenrod
and Pacific Coast Highway. In 1952, the library was moved to a larger location in Corona del Mar and then
to its current location on Marigold. In 2018, the 2,000 square foot building on Marigold was completely
reconstructed and reopened in September 2019. The new facility is a joint use building that is shared with
Fire Station #5. The new building provides the community with a 3,801 square foot library that is energy
efficient and maximizes space, providing ample parking, a popular collection of materials, technological
amenities, comfortable seating, and a clean design. However, in March 2020, due to the COVID-19
pandemic, the library ceased in-person services until June 2021. During that time, the library offered
curbside services for patrons. On June 7, 2021, the Corona del Mar Library transitioned from curbside
services to in-person services. The new Corona del Mar Library has now been open for one continuous
year.
Personnel
The Corona del Mar Library is staffed by one full-time Branch Librarian, Nadia Dallstream; one full-time
Clerk, Daisy Hernandez; and one part-time Library Assistant, Erika Aguilar. Clerk coverage is provided by
the Balboa Branch part-time Clerk, Tina Quan, one day per week. Page coverage is provided by rotating
Central Library staff. Erika was recently hired as a part-time Library Assistant at Central and joined the
CdM Staff this June. Erika has experience in children’s programming and will help provide reference
assistance and programming for our library patrons.
In April 2022, Shannon Pirus, who served as the part-time Library Assistant at the branch, left the Library
to pursue a new opportunity. We were thankful to have Shannon on staff over the past year, as she played
an important part in welcoming our community back to the library through her excellent customer service
and creative programming ideas for both adults and children.
Facility Maintenance
We have established a regular maintenance schedule for the Corona del Mar Library’s cleaning, HVAC,
and other building services. We have had settlement cracks inspected and repaired. Settlement cracks are
normal with any new building, and we continue to monitor them to ensure that they do not expand.
Collection Maintenance
A collection of 11,000 materials was purchased in 2019, thanks to generous donations from the Friends
of the Library and the Library Foundation. Since then, the collection has grown to 12,113 items. In line
with the Library’s Collection Policy, new items have been added to meet the requests and needs of our
TO: BOARD OF LIBRARY TRUSTEES
FROM: Library Services Department
Melissa Hartson, Library Services Director
(949)717-3810, mhartson@newportbeachca.gov
PREPARED BY: Nadia Dallstream, CdM Branch Librarian II
TITLE: Corona del Mar Branch Update
31
patrons, while other items have been withdrawn. From May 2021 to May 2022, the teen collection had
230 checkouts, the adult collection had over 12,290 checkouts and the children’s collection had over
18,904 checkouts. These numbers are representative of the population that we serve at the Corona del
Mar Library.
Public Service
Circulation and Reference Services
Corona del Mar Library primarily serves Council District 6, with community residents often walking to the
facility. Council District 6 includes the Corona del Mar Village, Harbor View, and West Newport Coast
neighborhoods with a total population of 11,909 residents. Corona del Mar Library also serves visiting
residents from neighboring Districts and cities.
On June 7, 2021, after an almost 15-month closure, Corona del Mar Library reopened for in-person
services and returned to normal operating hours, Monday through Saturday 9 a.m. – 6 p.m. (closed
Sundays), for a total of 54 hours per week.
Since the reopening, we have seen a steady increase in the circulation of library materials. A total of 31,461
items checked out from Corona del Mar Library from July 2021 through May 2022. A comparison of the
total increase in circulation between 20/21 and 21/22 is shown below.
For the same period, 4,831 reference questions were answered. The chart below shows the increase in
reference questions answered from 20/21 to 21/22 due to switching from curbside to in-person services.
Currently, the Corona del Mar staff answers an average of 450 questions per month.
2712 5916 8985 11951 14703 17401 20114 22823 25855 28580 31461
3551 5993 8110 10187 12088 14110 16037 17812 19626 21022 22288
0
5000
10000
15000
20000
25000
30000
35000
Corona del Mar Library Circulation
20/21 and 21/22
YTD 21/22 YTD 20/21
32
The number of patrons that visited the library from July 2021 to May 2022 is 26,960. This is a significant
increase from the previous year when only curbside options were offered and is illustrated in the chart
below. Curbside services were counted as a single transaction per vehicle, whereas this year’s number is
counted by the number of people that enter the building.
Children’s Services and Program Attendance
The Corona del Mar Library offered 76 programs from July 2021 through April 2022. In-person
programming began in July and attendance continues to grow. Since July, 2,462 people have participated
or attended our library programs. Some highlights include the October Fire Safety Month Storytime co-
hosted with the Fire Fighters from Station #5, December’s 41st Annual Corona del Mar Christmas Walk
and Open House, and April’s National Library Week Storytimes with guests of honor, Councilmember Joy
Brenner and Library Board of Trustees Chair Paul Watkins and his wife Ronnie. Patrons were glad to return
to in-person programs and this is evident by the significant increase in program attendance.
485 1033 1385 1808 2220 2636 2983 3447 3989 4477 4831
403 656 943 1264 1440 1609 1776 1943 2105 2252 2387
0100020003000400050006000
Corona del Mar Library Reference
Transactions
20/21 and 21/22
YTD 21/22 YTD 20/21
3587 6356 9484
13886 15516 17732 19329 21045 23215 25082 26960
354 718 1038 1358 1574 1823 2058 2292 2554 2757 29670
5000
10000
15000
20000
25000
30000
Corona del Mar Patrons Served
20/21 and 20/22
YTD 21/22 YTD 20/21
33
While the majority of the programming that was offered this past year was geared towards children, we
have also begun to offer programming for adults. At the CdM Christmas Walk Open House, we offered a
Library Card Drawing for anyone who had a library card or got one that day, a Peppermint Candy Guessing
Contest, a CdM Library Scavenger Hunt, and a gift of Nasturtium seeds. In February, we offered a Blind
Date with a Book program. We wrapped up books so the identifying information wasn’t visible and we
gave a quick description of the book on the gift tag. Patrons who checked out the books could complete
a survey card that was inside the book to let us know how their blind date went. Those that participated
were entered into a drawing for a See’s Candies gift card. Most of the adults who participated enjoyed
reading something new that they may have otherwise overlooked.
This June we will start our Summer Reading Programs with a kick-off event for all ages on June 11.
Comments
The community is happy to have the Corona del Mar Library open again for in-person services. We have
seen a consistent increase in library visits, usage, and program attendance each month. Our staff is
dedicated, provides excellent customer service, and creates a welcoming environment for residents and
visitors alike. Over this next year, we will continue to offer a popular collection of materials and
programming to patrons of all ages.
NOTICING:
This agenda item has been noticed according to the Brown Act (72 hours in advance of the meeting at
which the Board of Library Trustees considers the item).
34
RECOMMENDATION:
Staff requests the Board of Library Trustees review and approve the revisions to Library Policy NBPL 12,
Circulation Policy.
DISCUSSION:
The purpose of the Circulation Policy is to present guidelines for maintaining accurate, efficient, and
consistent service procedures throughout the Newport Beach Public Libraries. The Board of Library
Trustees last updated this policy June 2020. Significant revisions were made at that time to coincide with
the enhanced capabilities of the Symphony ILS (Integrated Library System) migration. Staff recommends
no substantial changes to the policy other than minor grammatical revisions, and the term “customers”
has been changed to the preferred “patrons”.
NOTICING:
This agenda item has been noticed according to the Brown Act (72 hours in advance of the meeting at
which the Board of Library Trustees considers the item).
ATTACHMENTS:
A.Circulation Policy (NBPL 12) – current version
B.Circulation Policy (NBPL 12) – red-lined version
C.Circulation Policy (NBPL 12) – revised version
TO: BOARD OF LIBRARY TRUSTEES
FROM: Library Services Department
Melissa Hartson, Library Services Director
949-717-3810, mhartson@newportbeachca.gov
PREPARED BY: Melissa Hartson, Library Services Director
TITLE: Circulation Policy Review (NBPL 12)
35
1
NBPL 12
Circulation Policy
1.0 Library Customer Cards
Individual Library customer cards are issued to all residents of Newport Beach upon presentation of
proper identification. All applicants under the age of 18 will be required to have a parent/guardian
signature to obtain a library card. Guest cards will not be issued to anyone under the age of 18.
1.01 Under the State Universal Borrowing Agreement, individual library customer cards will be
issued to persons who do not reside in Newport Beach, but who are residents of the State of
California, utilizing the same criteria as above.
1.02 A family borrower's card will be issued to a non-California resident upon payment of a $10.00
annual fee.
1.03 A replacement for a lost card will be issued upon proof of identification.
1.04 A “computer use only” library card with no material borrowing privileges may be issued to
persons who wish to use the library’s public computer workstations and on-line databases. Proof of
identification is necessary.
1.05 Lifetime cards may be issued at the discretion of the Board of Library Trustees.
2.0 Definitions
Library materials are defined as indicated.
2.01 Reference Materials - Materials for use only within the Library facility, including newspapers
and current issues of periodicals.
2.02 General Materials – Most circulating books and audio books.
2.03 Paperbacks (mass market) - Circulating book materials without hard cover bindings.
2.04 Periodicals - Magazines and journals published with established frequency throughout the
year.
2.05 New Books - Newly acquired and recent publications of circulating fiction and non-fiction
books.
2.06 Lucky Day Books – High demand fiction and non-fiction books available for immediate
checkout.
2.07 Rental DVDs/Blu-rays - High demand DVDs/Blu-rays available for a rental fee.
2.08 Compact Discs (CDs) - Circulating recorded music that are on a compact disc.
2.09 DVDs/Blu-rays - Circulating films: feature, documentary, and instructional.
2.10 Video Games - Circulating games requiring a dedicated console with a video interface.
2.11 eBooks - Circulating electronic version of a printed book that may be read or listened to on a
personal computer or hand-held device designed specifically for this purpose.
36
2
2.12 Streaming Video – Circulating digital video content transmitted through an Internet
connection. Content may be viewed on a personal computer, mobile device, or via a digital media
player.
2.13 Databases - Electronic databases to which the Library subscribes. Many of these databases
may be used remotely.
2.14 Internet - Many additional resources are available on the Internet and can be reached through
library equipment.
2.15 Interlibrary Loan (abbreviated ILL) - Service whereby a user of one library may borrow books or
receive photocopies of documents that are owned by another library. Users request materials, and
the library, acting as an intermediary, identifies owners of the desired item, places the request,
receives the item, makes it available to the user, and arranges for its return.
2.16 Laptops– Circulating computers that may be used in the Library.
2.17 Tech Toys – Circulating media and technology equipment such as a GoPro camera or USB
enabled turntable.
3.0 Loan Periods
Loan periods and renewals for materials vary as stated below. Eligible items will automatically
renew for four additional loan periods if the item has not been reserved.
3.01 Reference Materials, including newspapers and the current issues of periodicals, may not be
checked out.
3.02 The loan period for General Materials is 21 days and may be renewed for four additional 21-
day periods if the item has not been reserved.
3.03 The loan period for Paperbacks is 21 days and may be renewed for four additional 21-day
periods if the item has not been reserved.
3.04 The loan period for circulating Periodicals is 21 days and may be renewed for two additional
21-day periods. Current issues and bound volumes of Periodicals may not be checked out.
3.05 The loan period for New Books is 21 days and may be renewed for four additional 21-day
periods if the item has not been reserved.
3.06 The loan period for Lucky Day Books is 7 days and may not be renewed.
3.07 The loan period for Rental DVDs/Blu-rays is 1 day and may not be renewed.
3.08 The loan period for Compact Discs is 21 days and may be renewed for four additional 21-day
periods if the item has not been reserved.
3.09 The loan period for Non-rental DVDs/Blu-rays is 7 days and may be renewed for four additional
7-day periods if the item has not been reserved.
3.10 The loan period for Video Games is 7 days and may be renewed for four additional 7-day
periods if the item has not been reserved.
3.11 The loan period for eBooks is 7, 14, or 21 days.
3.12 The loan period for streaming video is 3, 5, or 7 days.
37
3
3.13 The loan period for Laptops is 1 hour and may be renewed for 20 minute increments as long as
there is not a waiting list. These devices are for use within the Library building only. See the
LAPTOP USE policy for more details.
3.14 Loans of certain materials are made to teachers for classroom use and to the homebound, with
a loan period of 4 weeks.
3.15 The loan period for ILL items is determined by the lending library.
3.17 The loan period for Tech Toys is 7 days and may not be renewed.
4.0 Fines and Fees
Library customers are responsible for returning borrowed materials by the end of the loan
period. Library materials are considered in circulation until checked-in at a Newport Beach Public
Library.
4.01 Overdue fines are charged for materials returned after the due date. The fine schedule is
established by the Board of Library Trustees, and reviewed on a biennial basis.
4.02 Library customers are responsible for the replacement cost of lost materials, plus a processing
charge.
4.03 Overdue fines are not charged to customers registered in the homebound program.
5.0 Library Privileges
The Library reserves the right to refuse borrowing privileges to customers who abuse library
privileges. Such customers may be identified as delinquent. Delinquent may be defined by the
following circumstances:
5.01 A customer whose record shows unpaid fines and fees of $5.00 or more.
5.02 A customer who has ten overdue items outstanding.
5.03 A customer who has moved without notifying the library of the current correct address.
6.0 Placing of Reserves.
Library customers are permitted to place reserves on General Materials, New Books, Paperbacks,
Compact Discs, eBooks, Tech Toys, Non-rental DVDs/Blu-rays and Video Games in the
collection. Reserves may also be placed for these materials, which are “on order”.
7.0 Confidentiality of Customer Records.
All patron use records of any library which is in whole or in part supported by public funds shall
remain confidential and shall not be disclosed by a public agency, or private actor that maintains or
stores patron use records on behalf of a public agency, to any person, local agency, or state agency
except as follows:
(a) By a person acting within the scope of his or her duties within the administration of the library.
(b) By a person authorized, in writing, by the individual to whom the records pertain, to inspect the
records.
(c) By order of the appropriate superior court.
38
4
As used in this section, the term “patron use records” includes the following:
(1) Any written or electronic record, that is used to identify the patron, including, but not limited to,
a patron’s name, address, telephone number, or e-mail address, that a library patron provides in
order to become eligible to borrow or use books and other materials.
(2) Any written record or electronic transaction that identifies a patron’s borrowing information or
use of library information resources, including, but not limited to, database search records,
borrowing records, class records, and any other personally identifiable uses of library resources
information requests, or inquiries.
This section shall not apply to statistical reports of patron use nor to records of fines collected by
the library.
California Government Code § 6267
(Amended by Stats. 2011, Ch. 80, Sec. 1. Effective January 1, 2012.)
Library employees must refer all court-ordered requests to the Library Services Director.
8.0 Special Conditions
8.01 Fees for Use.
Use fees are charged for the Rental DVD/Blu-ray collections. These fees are established by the
Board of Library Trustees and reviewed on a biennial basis.
8.02 Customers must be 18 years of age or older to checkout DVDs/Blu-rays, Video Games and Tech
Toys.
8.03 A fee is charged for Interlibrary Loan (ILL) service.
9.0 Circulation Policies Schedule of Fines/Fees.
The fine schedule is established by the Board of Library Trustees and reviewed on a biennial basis.
9.01 Rental Fees
• Rental DVDs/Blu-rays - $1.00 per day
9.02 Fines for Overdue Materials:
• General Materials - $0.25/day to Maximum
• DVDs/Blu-rays (non-rental) - $0.25/day to Maximum
• Paperbacks, Periodicals - $0.25/day to Maximum
• New Books - $0.25/day to Maximum
• CDs - $0.25/day to Maximum
• Lucky Day Books -$0.25/day to Maximum
• Rental DVDs/Blu-rays - $1.00/day to Maximum
• Video Games - $1.00/day to Maximum
• Laptop - $5.00/hour to Maximum
• ILL - $0.25/day to Maximum
39
5
• Tech Toys - $5.00/day to Maximum
Maximum Fines:
• General Materials, Audio Books, Lucky Day Books and ILL Materials - $10.00
• Paperbacks, Periodicals - $5.00
• DVDs/Blu-rays - $10.00
• CDs - $10.00
• Video Games - $20.00
• Laptops - $1,200.00
• Tech Toys - $100.00
9.03 Replacement Cost of Materials - Actual Replacement Cost of Item
When replacement cost cannot be determined, the following averages apply:
• General Materials - $20.00
• Periodicals & Paperbacks (mass market) - $ 5.00
• DVDs/Blu-rays - $25.00
• CDs - $20.00
• Video Games - $50.00
• Laptops and/or peripherals- $1,200.00
• Interlibrary Loan (ILL) - Cost as determined by the lending library
• Tech Toys - $400.00
When materials are replaced, fines paid are applied to replacement and processing charge. The
following Processing Charges apply in addition to Replacement Costs:
• General Materials, DVDs/Blu-rays, CDs and Video Games - $10.00
• Paperbacks (mass market)/Periodicals - $3.00
• Tech Toys - $20.00
9.04 Other Fees:
• Replacement of Compact Disc Cases - $1.00
• Replacement of DVD/Blu-ray/BOCD Case - $4.00
• Fee for Damage to Barcode or RFID tag on Library Materials - $1.00
• Interlibrary Loan Fee (per item): $5.00
Approved January 19, 1988
Amended February 16, 1988
Amended July 19, 1988
Amended Nov. 21, 1989 - Effective January 2, 1990
Amended March 19, 1991 - Effective July 1, 1991
40
6
Amended August 13, 1992 - Effective October 1, 1992
Amended April 20, 1993 - Effective July 1, 1993
Amended August 17, 1993 - Effective September 1, 1993
Amended November 2, 1993 - Effective January 1, 1994
Section 9.04 - Effective July 1, 1995
Amended November 21, 1994 - Effective January 1, 1995
Amended August 15, 1995 - Effective October 1, 1995
Amended September 19, 1995 - Effective October 1, 1995
Amended August 19, 1997 - Effective October 1, 1997
Amended November 17, 1998 - Effective January 1, 1999
Amended December 19, 2000 - Effective January 1, 2001
Section 6.02 (reevaluate September 2001)
Amended March 20, 2001 - Effective April 1, 2001
Amended July 20, 2004 - Effective September 30, 2004
Amended June 20, 2006 - Effective June 21, 2006
Amended October 17, 2006 - Effective October 18, 2006
Amended March 16, 2010 - Effective May 15, 2010
Amended by the BLT December 5, 2011 - Approved by City Attorney December 22, 2011
Final Approval by the Board of Library Trustees on February 6, 2012
Amended and Approved by the Board of Library Trustees on September 4, 2013
Amended and Approved by the Board of Library Trustees on September 22, 2014
Amended and Approved by the Board of Library Trustees on February 16, 2016
Amended and Approved by the Board of Library Trustees on February 27, 2018
Amended and Approved by the Board of Library Trustees on June 15, 2020 – Effective July 13, 2020
This Policy will be periodically reviewed by the Board of Library Trustees on the first to occur of (i) as
circumstances may require or (ii) every two years from the date of adoption, last amendment, or last
review. Adopted, last amended, or last reviewed on June 15, 2020, effective on July 13, 2020.
41
1
NBPL 12
Circulation Policy
1.0 Library Customer Patron Cards
Individual Library customer patron cards are issued to all residents of Newport Beach upon
presentation of proper identification. All applicants under the age of 18 will be required to have a
parent/guardian signature to obtain a library card. Guest cards will not be issued to anyone under
the age of 18.
1.01 Under the State Universal Borrowing Agreement, individual lLibrary customer patron cards will
be issued to persons who do not reside in Newport Beach, but who are residents of the State of
California, utilizing the same criteria as above.
1.02 A family borrower's card will be issued to a non-California resident upon payment of a $10.00
annual fee.
1.03 A replacement for a lost card will be issued upon proof of identification.
1.04 A “computer use only” lLibrary card with no material borrowing privileges may be issued to
persons who wish to use the lLibrary’s public computer workstations and on-line databases. Proof
of identification is necessary.
1.05 Lifetime cards may be issued at the discretion of the Board of Library Trustees.
2.0 Definitions
Library materials are defined as indicated.
2.01 Reference Materials - Materials for use only within the Library facility, including newspapers
and current issues of periodicals.
2.02 General Materials – Most circulating books and audio books.
2.03 Paperbacks (mass market) - Circulating book materials without hard cover bindings.
2.04 Periodicals - Magazines and journals published with established frequency throughout the
year.
2.05 New Books - Newly acquired and recent publications of circulating fiction and non-fiction
books.
2.06 Lucky Day Books – High demand fiction and non-fiction books available for immediate
checkout.
2.07 Rental DVDs/Blu-rays - High demand DVDs/Blu-rays available for a rental fee.
2.08 Compact Discs (CDs) - Circulating recorded music that are on a compact disc.
2.09 DVDs/Blu-rays - Circulating films: feature, documentary, and instructional.
2.10 Video Games - Circulating games requiring a dedicated console with a video interface.
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2.11 eBooks - Circulating electronic version of a printed book that may be read or listened to on a
personal computer or hand-held device designed specifically for this purpose.
2.12 Streaming Video – Circulating digital video content transmitted through an Internet
connection. Content may be viewed on a personal computer, mobile device, or via a digital media
player.
2.13 Databases - Electronic databases to which the Library subscribes. Many of these databases
may be used remotely.
2.14 Internet - Many additional resources are available on the Internet and can be reached through
library equipment.
2.15 Interlibrary Loan (abbreviated “ILL”) - Service whereby a user of one library may borrow books
or receive photocopies of documents that are owned by another library. Users request materials,
and the lLibrary, acting as an intermediary, identifies owners of the desired item, places the
request, receives the item, makes it available to the user, and arranges for its return.
2.16 Laptops– Circulating computers that may be used in the Library.
2.17 Tech Toys – Circulating media and technology equipment such as a GoPro camera or USB
enabled turntable.
3.0 Loan Periods
Loan periods and renewals for materials vary as stated below. Eligible items will automatically
renew for four additional loan periods if the item has not been reserved.
3.01 Reference Materials, including newspapers and the current issues of periodicals, may not be
checked out.
3.02 The loan period for General Materials is 21 days and may be renewed for four additional 21-
day periods if the item has not been reserved.
3.03 The loan period for Paperbacks is 21 days and may be renewed for four additional 21-day
periods if the item has not been reserved.
3.04 The loan period for circulating Periodicals is 21 days and may be renewed for two additional
21-day periods. Current issues and bound volumes of Periodicals may not be checked out.
3.05 The loan period for New Books is 21 days and may be renewed for four additional 21-day
periods if the item has not been reserved.
3.06 The loan period for Lucky Day Books is 7 days and may not be renewed.
3.07 The loan period for Rental DVDs/Blu-rays is 1 day and may not be renewed.
3.08 The loan period for Compact Discs is 21 days and may be renewed for four additional 21-day
periods if the item has not been reserved.
3.09 The loan period for Non-rental DVDs/Blu-rays is 7 days and may be renewed for four additional
7-day periods if the item has not been reserved.
3.10 The loan period for Video Games is 7 days and may be renewed for four additional 7-day
periods if the item has not been reserved.
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3.11 The loan period for eBooks is 7, 14, or 21 days.
3.12 The loan period for streaming video is 3, 5, or 7 days.
3.13 The loan period for Laptops is 1 hour and may be renewed for 20 minute20-minute increments
as long as there is not a waiting list. These devices are for use within the Library building only. See
the LAPTOP USE policy for more details.
3.14 Loans of certain materials are made to teachers for classroom use and to the homebound, with
a loan period of 4 weeks.
3.15 The loan period for ILL items is determined by the lending library.
3.17 The loan period for Tech Toys is 7 days and may not be renewed.
4.0 Fines and Fees
Library customers patrons are responsible for returning borrowed materials by the end of the loan
period. Library materials are considered in circulation until checked-in at a Newport Beach Public
Library.
4.01 Overdue fines are charged for materials returned after the due date. The fine schedule is
established by the Board of Library Trustees, and reviewed on a biennial basis.
4.02 Library customers patrons are responsible for the replacement cost of lost materials, plus a
processing charge.
4.03 Overdue fines are not charged to customers patrons registered in the homebound program.
5.0 Library Privileges
The Library reserves the right to refuse borrowing privileges to customers patrons who abuse
lLibrary privileges. Such customers patrons may be identified as delinquent. Delinquent may be
defined by the following circumstances:
5.01 A customer patron whose record shows unpaid fines and fees of $5.00 or more.
5.02 A customer patron who has ten overdue items outstanding.
5.03 A customer patron who has moved without notifying the lLibrary of the current correct
address.
6.0 Placing of Reserves.
Library customers patrons are permitted to place reserves on General Materials, New Books,
Paperbacks, Compact Discs, eBooks, Tech Toys, Non-rental DVDs/Blu-rays and Video Games in the
collection. Reserves may also be placed for these materials, which are “on order”.
7.0 Confidentiality of Customer Patron Records.
All patron use records of any library which is in whole or in part supported by public funds shall
remain confidential and shall not be disclosed by a public agency, or private actor that maintains or
stores patron use records on behalf of a public agency, to any person, local agency, or state agency
except as follows:
(a) By a person acting within the scope of his or her duties within the administration of the library.
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(b) By a person authorized, in writing, by the individual to whom the records pertain, to inspect the
records.
(c) By order of the appropriate superior court.
As used in this section, the term “patron use records” includes the following:
(1) Any written or electronic record, that is used to identify the patron, including, but not limited to,
a patron’s name, address, telephone number, or e-mail address, that a library patron provides in
order to become eligible to borrow or use books and other materials.
(2) Any written record or electronic transaction that identifies a patron’s borrowing information or
use of library information resources, including, but not limited to, database search records,
borrowing records, class records, and any other personally identifiable uses of library resources
information requests, or inquiries.
This section shall not apply to statistical reports of patron use nor to records of fines collected by the
library.
California Government Code § 6267
(Amended by Stats. 2011, Ch. 80, Sec. 1. Effective January 1, 2012.)
Library employees must refer all court-ordered requests to the Library Services Director.
8.0 Special Conditions
8.01 Fees for Use.
Use fees are charged for the Rental DVD/Blu-ray collections. These fees are established by the
Board of Library Trustees and reviewed on a biennial basis.
8.02 Customers Patrons must be 18 years of age or older to checkout DVDs/Blu-rays, Video Games
and Tech Toys.
8.03 A fee is charged for Interlibrary Loan (ILL) service.
9.0 Circulation Policies Schedule of Fines/Fees.
The fine schedule is established by the Board of Library Trustees and reviewed on a biennial basis.
9.01 Rental Fees
• Rental DVDs/Blu-rays - $1.00 per day
9.02 Fines for Overdue Materials:
• General Materials - $0.25/day to Maximum
• DVDs/Blu-rays (non-rental) - $0.25/day to Maximum
• Paperbacks, Periodicals - $0.25/day to Maximum
• New Books - $0.25/day to Maximum
• CDs - $0.25/day to Maximum
• Lucky Day Books -$0.25/day to Maximum
• Rental DVDs/Blu-rays - $1.00/day to Maximum
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• Video Games - $1.00/day to Maximum
• Laptop - $5.00/hour to Maximum
• ILL - $0.25/day to Maximum
• Tech Toys - $5.00/day to Maximum
Maximum Fines:
• General Materials, Audio Books, Lucky Day Books and ILL Materials - $10.00
• Paperbacks, Periodicals - $5.00
• DVDs/Blu-rays - $10.00
• CDs - $10.00
• Video Games - $20.00
• Laptops - $1,200.00
• Tech Toys - $100.00
9.03 Replacement Cost of Materials - Actual Replacement Cost of Item
When replacement cost cannot be determined, the following averages apply:
• General Materials - $20.00
• Periodicals & Paperbacks (mass market) - $ 5.00
• DVDs/Blu-rays - $25.00
• CDs - $20.00
• Video Games - $50.00
• Laptops and/or peripherals- $1,200.00
• Interlibrary Loan (ILL) - Cost as determined by the lending library
• Tech Toys - $400.00
When materials are replaced, fines paid are applied to replacement and processing charge. The
following Processing Charges apply in addition to Replacement Costs:
• General Materials, DVDs/Blu-rays, CDs and Video Games - $10.00
• Paperbacks (mass market)/Periodicals - $3.00
• Tech Toys - $20.00
9.04 Other Fees:
• Replacement of Compact Disc Cases - $1.00
• Replacement of DVD/Blu-ray/BOCD Case - $4.00
• Fee for Damage to Barcode or RFID tag on Library Materials - $1.00
• Interlibrary Loan Fee (per item): $5.00
Approved January 19, 1988
Amended February 16, 1988
Amended July 19, 1988
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Amended Nov. 21, 1989 - Effective January 2, 1990
Amended March 19, 1991 - Effective July 1, 1991
Amended August 13, 1992 - Effective October 1, 1992
Amended April 20, 1993 - Effective July 1, 1993
Amended August 17, 1993 - Effective September 1, 1993
Amended November 2, 1993 - Effective January 1, 1994
Section 9.04 - Effective July 1, 1995
Amended November 21, 1994 - Effective January 1, 1995
Amended August 15, 1995 - Effective October 1, 1995
Amended September 19, 1995 - Effective October 1, 1995
Amended August 19, 1997 - Effective October 1, 1997
Amended November 17, 1998 - Effective January 1, 1999
Amended December 19, 2000 - Effective January 1, 2001
Section 6.02 (reevaluate September 2001)
Amended March 20, 2001 - Effective April 1, 2001
Amended July 20, 2004 - Effective September 30, 2004
Amended June 20, 2006 - Effective June 21, 2006
Amended October 17, 2006 - Effective October 18, 2006
Amended March 16, 2010 - Effective May 15, 2010
Amended by the BLT December 5, 2011 - Approved by City Attorney December 22, 2011
Final Approval by the Board of Library Trustees on February 6, 2012
Amended and Approved by the Board of Library Trustees on September 4, 2013
Amended and Approved by the Board of Library Trustees on September 22, 2014
Amended and Approved by the Board of Library Trustees on February 16, 2016
Amended and Approved by the Board of Library Trustees on February 27, 2018
Amended and Approved by the Board of Library Trustees on June 15, 2020 – Effective July 13, 2020
Amended and Approved by the Board of Library Trustees on June 20, 2022
This Policy will be periodically reviewed by the Board of Library Trustees on the first to occur of (i) as
circumstances may require or (ii) every two years from the date of adoption, last amendment, or last
review. Adopted, last amended, or last reviewed on June 1520, 20202022., effective on July 13,
2020.
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1
NBPL 12
Circulation Policy
1.0 Library Patron Cards
Individual Library patron cards are issued to all residents of Newport Beach upon presentation of
proper identification. All applicants under the age of 18 will be required to have a parent/guardian
signature to obtain a library card. Guest cards will not be issued to anyone under the age of 18.
1.01 Under the State Universal Borrowing Agreement, individual Library patron cards will be issued
to persons who do not reside in Newport Beach, but who are residents of the State of California,
utilizing the same criteria as above.
1.02 A family borrower's card will be issued to a non-California resident upon payment of a $10.00
annual fee.
1.03 A replacement for a lost card will be issued upon proof of identification.
1.04 A “computer use only” Library card with no material borrowing privileges may be issued to
persons who wish to use the Library’s public computer workstations and on-line databases. Proof
of identification is necessary.
1.05 Lifetime cards may be issued at the discretion of the Board of Library Trustees.
2.0 Definitions
Library materials are defined as indicated.
2.01 Reference Materials - Materials for use only within the Library facility, including newspapers
and current issues of periodicals.
2.02 General Materials – Most circulating books and audio books.
2.03 Paperbacks (mass market) - Circulating book materials without hard cover bindings.
2.04 Periodicals - Magazines and journals published with established frequency throughout the
year.
2.05 New Books - Newly acquired and recent publications of circulating fiction and non-fiction
books.
2.06 Lucky Day Books – High demand fiction and non-fiction books available for immediate
checkout.
2.07 Rental DVDs/Blu-rays - High demand DVDs/Blu-rays available for a rental fee.
2.08 Compact Discs (CDs) - Circulating recorded music that are on a compact disc.
2.09 DVDs/Blu-rays - Circulating films: feature, documentary, and instructional.
2.10 Video Games - Circulating games requiring a dedicated console with a video interface.
2.11 eBooks - Circulating electronic version of a printed book that may be read or listened to on a
personal computer or hand-held device designed specifically for this purpose.
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2
2.12 Streaming Video – Circulating digital video content transmitted through an Internet
connection. Content may be viewed on a personal computer, mobile device, or via a digital media
player.
2.13 Databases - Electronic databases to which the Library subscribes. Many of these databases
may be used remotely.
2.14 Internet - Many additional resources are available on the Internet and can be reached through
library equipment.
2.15 Interlibrary Loan (abbreviated “ILL”) - Service whereby a user of one library may borrow books
or receive photocopies of documents that are owned by another library. Users request materials,
and the Library, acting as an intermediary, identifies owners of the desired item, places the request,
receives the item, makes it available to the user, and arranges for its return.
2.16 Laptops– Circulating computers that may be used in the Library.
2.17 Tech Toys – Circulating media and technology equipment such as a GoPro camera or USB
enabled turntable.
3.0 Loan Periods
Loan periods and renewals for materials vary as stated below. Eligible items will automatically
renew for four additional loan periods if the item has not been reserved.
3.01 Reference Materials, including newspapers and the current issues of periodicals, may not be
checked out.
3.02 The loan period for General Materials is 21 days and may be renewed for four additional 21-
day periods if the item has not been reserved.
3.03 The loan period for Paperbacks is 21 days and may be renewed for four additional 21-day
periods if the item has not been reserved.
3.04 The loan period for circulating Periodicals is 21 days and may be renewed for two additional
21-day periods. Current issues and bound volumes of Periodicals may not be checked out.
3.05 The loan period for New Books is 21 days and may be renewed for four additional 21-day
periods if the item has not been reserved.
3.06 The loan period for Lucky Day Books is 7 days and may not be renewed.
3.07 The loan period for Rental DVDs/Blu-rays is 1 day and may not be renewed.
3.08 The loan period for Compact Discs is 21 days and may be renewed for four additional 21-day
periods if the item has not been reserved.
3.09 The loan period for Non-rental DVDs/Blu-rays is 7 days and may be renewed for four additional
7-day periods if the item has not been reserved.
3.10 The loan period for Video Games is 7 days and may be renewed for four additional 7-day
periods if the item has not been reserved.
3.11 The loan period for eBooks is 7, 14, or 21 days.
3.12 The loan period for streaming video is 3, 5, or 7 days.
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3.13 The loan period for Laptops is 1 hour and may be renewed for 20-minute increments as long as
there is not a waiting list. These devices are for use within the Library building only. See the
LAPTOP USE policy for more details.
3.14 Loans of certain materials are made to teachers for classroom use and to the homebound, with
a loan period of 4 weeks.
3.15 The loan period for ILL items is determined by the lending library.
3.17 The loan period for Tech Toys is 7 days and may not be renewed.
4.0 Fines and Fees
Library patrons are responsible for returning borrowed materials by the end of the loan
period. Library materials are considered in circulation until checked-in at a Newport Beach Public
Library.
4.01 Overdue fines are charged for materials returned after the due date. The fine schedule is
established by the Board of Library Trustees, and reviewed on a biennial basis.
4.02 Library patrons are responsible for the replacement cost of lost materials, plus a processing
charge.
4.03 Overdue fines are not charged to patrons registered in the homebound program.
5.0 Library Privileges
The Library reserves the right to refuse borrowing privileges to patrons who abuse Library
privileges. Such patrons may be identified as delinquent. Delinquent may be defined by the
following circumstances:
5.01 A patron whose record shows unpaid fines and fees of $5.00 or more.
5.02 A patron who has ten overdue items outstanding.
5.03 A patron who has moved without notifying the Library of the current correct address.
6.0 Placing of Reserves
Library patrons are permitted to place reserves on General Materials, New Books, Paperbacks,
Compact Discs, eBooks, Tech Toys, Non-rental DVDs/Blu-rays and Video Games in the
collection. Reserves may also be placed for these materials, which are “on order”.
7.0 Confidentiality of Patron Records
All patron use records of any library which is in whole or in part supported by public funds shall
remain confidential and shall not be disclosed by a public agency, or private actor that maintains or
stores patron use records on behalf of a public agency, to any person, local agency, or state agency
except as follows:
(a) By a person acting within the scope of his or her duties within the administration of the library.
(b) By a person authorized, in writing, by the individual to whom the records pertain, to inspect the
records.
(c) By order of the appropriate superior court.
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As used in this section, the term “patron use records” includes the following:
(1) Any written or electronic record, that is used to identify the patron, including, but not limited to,
a patron’s name, address, telephone number, or e-mail address, that a library patron provides in
order to become eligible to borrow or use books and other materials.
(2) Any written record or electronic transaction that identifies a patron’s borrowing information or
use of library information resources, including, but not limited to, database search records,
borrowing records, class records, and any other personally identifiable uses of library resources
information requests, or inquiries.
This section shall not apply to statistical reports of patron use nor to records of fines collected by the
library.
California Government Code § 6267
(Amended by Stats. 2011, Ch. 80, Sec. 1. Effective January 1, 2012.)
Library employees must refer all court-ordered requests to the Library Services Director.
8.0 Special Conditions
8.01 Fees for Use.
Use fees are charged for the Rental DVD/Blu-ray collections. These fees are established by the
Board of Library Trustees and reviewed on a biennial basis.
8.02 Patrons must be 18 years of age or older to checkout DVDs/Blu-rays, Video Games and Tech
Toys.
8.03 A fee is charged for Interlibrary Loan (ILL) service.
9.0 Circulation Policies Schedule of Fines/Fees.
The fine schedule is established by the Board of Library Trustees and reviewed on a biennial basis.
9.01 Rental Fees
• Rental DVDs/Blu-rays - $1.00 per day
9.02 Fines for Overdue Materials:
• General Materials - $0.25/day to Maximum
• DVDs/Blu-rays (non-rental) - $0.25/day to Maximum
• Paperbacks, Periodicals - $0.25/day to Maximum
• New Books - $0.25/day to Maximum
• CDs - $0.25/day to Maximum
• Lucky Day Books -$0.25/day to Maximum
• Rental DVDs/Blu-rays - $1.00/day to Maximum
• Video Games - $1.00/day to Maximum
• Laptop - $5.00/hour to Maximum
• ILL - $0.25/day to Maximum
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• Tech Toys - $5.00/day to Maximum
Maximum Fines:
• General Materials, Audio Books, Lucky Day Books and ILL Materials - $10.00
• Paperbacks, Periodicals - $5.00
• DVDs/Blu-rays - $10.00
• CDs - $10.00
• Video Games - $20.00
• Laptops - $1,200.00
• Tech Toys - $100.00
9.03 Replacement Cost of Materials - Actual Replacement Cost of Item
When replacement cost cannot be determined, the following averages apply:
• General Materials - $20.00
• Periodicals & Paperbacks (mass market) - $ 5.00
• DVDs/Blu-rays - $25.00
• CDs - $20.00
• Video Games - $50.00
• Laptops and/or peripherals- $1,200.00
• Interlibrary Loan (ILL) - Cost as determined by the lending library
• Tech Toys - $400.00
When materials are replaced, fines paid are applied to replacement and processing charge. The
following Processing Charges apply in addition to Replacement Costs:
• General Materials, DVDs/Blu-rays, CDs and Video Games - $10.00
• Paperbacks (mass market)/Periodicals - $3.00
• Tech Toys - $20.00
9.04 Other Fees:
• Replacement of Compact Disc Cases - $1.00
• Replacement of DVD/Blu-ray/BOCD Case - $4.00
• Fee for Damage to Barcode or RFID tag on Library Materials - $1.00
• Interlibrary Loan Fee (per item): $5.00
Approved January 19, 1988
Amended February 16, 1988
Amended July 19, 1988
Amended Nov. 21, 1989 - Effective January 2, 1990
Amended March 19, 1991 - Effective July 1, 1991
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Amended August 13, 1992 - Effective October 1, 1992
Amended April 20, 1993 - Effective July 1, 1993
Amended August 17, 1993 - Effective September 1, 1993
Amended November 2, 1993 - Effective January 1, 1994
Section 9.04 - Effective July 1, 1995
Amended November 21, 1994 - Effective January 1, 1995
Amended August 15, 1995 - Effective October 1, 1995
Amended September 19, 1995 - Effective October 1, 1995
Amended August 19, 1997 - Effective October 1, 1997
Amended November 17, 1998 - Effective January 1, 1999
Amended December 19, 2000 - Effective January 1, 2001
Section 6.02 (reevaluate September 2001)
Amended March 20, 2001 - Effective April 1, 2001
Amended July 20, 2004 - Effective September 30, 2004
Amended June 20, 2006 - Effective June 21, 2006
Amended October 17, 2006 - Effective October 18, 2006
Amended March 16, 2010 - Effective May 15, 2010
Amended by the BLT December 5, 2011 - Approved by City Attorney December 22, 2011
Final Approval by the Board of Library Trustees on February 6, 2012
Amended and Approved by the Board of Library Trustees on September 4, 2013
Amended and Approved by the Board of Library Trustees on September 22, 2014
Amended and Approved by the Board of Library Trustees on February 16, 2016
Amended and Approved by the Board of Library Trustees on February 27, 2018
Amended and Approved by the Board of Library Trustees on June 15, 2020 – Effective July 13, 2020
Amended and Approved by the Board of Library Trustees on June 20, 2022
This Policy will be periodically reviewed by the Board of Library Trustees on the first to occur of (i) as
circumstances may require or (ii) every two years from the date of adoption, last amendment, or last
review. Adopted, last amended, or last reviewed on June 20, 2022..
53
ABSTRACT:
The Library’s City Council approved budget for fiscal year 2021-22 was $9,400,630. Throughout the year,
the original appropriation has increased through budget amendments due to the addition of donations
and grants to the Library. These funds increased the Library’s budget by $304,080 to a total of $9,704,710.
DISCUSSION:
The Library’s Maintenance and Operations Budget is amended when we receive funds from grants,
donations and gifts. Most of the additional funding is received from the Newport Beach Public Library
Foundation and the Friends of the Newport Beach Library. In this fiscal year, the Foundation added
$31,555 to fund donor specified library materials. The Friends of the Library added $200,000 to fund a
wide range of materials and programming.
Another area of the Library’s budget that is substantially altered from the initial budget to the year-end is
in Project Adult Literacy (PAL). The initial 2021-22 budget allocation for the program was $67,064, which
covers approximately 50% of the cost to operate the Program. The balance of the funding comes from
the California Library Literacy Services (CLLS) Grant and donations to PAL. The CLLS Grant for 2021-22
totaled $44,769 and other donations to the Program totaled $24,369.
This year, the Library also received a $2,337 Santiago Library System reimbursement to purchase
eResource content.
The attached spreadsheet shows the accounts into which these additional funds were allocated to cover
expenditures.
Note that the figures in this report do not include the annual budget for the Cultural Arts division nor do
they include donated funds or encumbrances rolled over from the previous year.
NOTICING:
This agenda item has been noticed according to the Brown Act (72 hours in advance of the meeting at
which the Board of Library Trustees considers the item).
Attachment A: Budget Amendment Report
TO: BOARD OF LIBRARY TRUSTEES
FROM: Library Services Department
Melissa Hartson, Library Services Director
(949)717-3810, mhartson@newportbeachca.gov
PREPARED BY: Melissa Hartson, Library Services Director
TITLE: Budget Amendments for Fiscal Year 2021-22
54
ATTACHMENT A
FY 2021-22 Amended Budget
UNIT FUND
ORIGINAL
GENERAL FUND
APPROP AMT ADDED
REVISED
BUDGET
Foundation Library Materials 619,740 31,555 651,295
Friends Library Materials 619,740 165,000 784,740
Library Programming 5,500 35,000 40,500
Other Donations Library Materials 619,740 3,387 623,127
Literacy Part-Time Salaries 41,730 9,000 50,730
Literacy Part-Time Benefits 19,042 8,600 27,642
Literacy Programming 0 2,500 2,500
Literacy Supplies 0 580 580
Literacy Materials 0 830 830
Literacy Training and Travel 0 150 150
Literacy General Operating Expenses 0 2,709 2,709
CA Library for Literacy Literacy Part-Time Salaries 41,730 39,092 80,822
Literacy Part-Time Benefits 19,042 5,677 24,719
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RECOMMENDATION:
Staff recommends the Board of Library Trustees approve the acceptance of a donation from the National
Charity League’s Newport Chapter to enhance the Library’s materials collection.
DISCUSSION:
The Library received the following donations at the end of May 2022:
•Gift to Newport Beach Public Library from National Charity League’s Newport Chapter - $1,000.
The Newport Chapter of National Charity League supports local community needs. This donation is part
of their philanthropic efforts to serve the community through the Newport Beach Public Library.
Staff recommends the acceptance of this donation by the Library Board of Trustees. If accepted, the
donation will be allocated into Library Materials operating account.
NOTICING:
This agenda item has been noticed according to the Brown Act (72 hours in advance of the meeting at
which the Board of Library Trustees considers the item).
TO: BOARD OF LIBRARY TRUSTEES
FROM: Library Services Department
Melissa Hartson, Library Services Director
(949)717-3810, mhartson@newportbeachca.gov
PREPARED BY: Melissa Hartson, Library Services Director
TITLE: Acceptance of Donation
56