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HomeMy WebLinkAbout08-05-2013-BLT-AGENDA PACKET1 CITY OF NEWPORT BEACH Board of Library Trustees AGENDA Newport Beach Public Library – 1000 Avocado Avenue, Newport Beach Monday, August 5, 2013 – 5:00 p.m. Board of Library Trustees Members: Jill Johnson-Tucker, Chair of the Board Jerry King, Vice-Chair of the Board Eleanor Palk, Secretary of the Board Robyn Grant John Prichard Staff Members: Cynthia Cowell, Library Services Director Tim Hetherton, Library Services Manager Elaine McMillion, Administrative Assistant ___________________________________________________________________________________________ 1) CALL MEETING TO ORDER 2) ROLL CALL 3) PUBLIC COMMENTS Public comments are invited on agenda items generally considered to be within the subject matter jurisdiction of the Board of Library Trustees. Speakers must limit comments to five (5) minutes. Before speaking, we invite, but do not require, you to state your name for the record. The Board of Library Trustees has the discretion to extend or shorten the speakers’ time limit on agenda or non-agenda items, provided the time limit adjustment is applied equally to all speakers. As a courtesy, please turn cell phones off or set them in silent mode. 4) APPROVAL OF MINUTES – July 8, 2013 Special Meeting 5) CURRENT BUSINESS All matters listed under CONSENT CALENDAR (1 - 4) are considered to be routine and will all be enacted by one motion in the form listed below. The Board of Library Trustees has received detailed staff reports on each of the items. There will be no separate discussion of these items prior to the time the Board of Library Trustees votes on the motion unless members of the Board of Library Trustees, staff or the public request specific items to be discussed and/or removed from the Consent Calendar for separate action. A.CONSENT CALENDAR 1.Customer Comments – Monthly review of evaluations of library services through suggestions and requests received from customers. 2.Library Activities – Monthly update of library events, services and statistics. 3.Expenditure Status Report – Monthly expenditure status of the Library’s operating expenses; services, salaries and benefits by department. 4.Board of Library Trustees Monitoring List – List of agenda items and dates for monthly review of projects by the Board of Library Trustees. B.ITEMS FOR REVIEW AND POSSIBLE ACTION 1.Review of Fiscal Year 2013/2014 Board of Library Trustees Meetings – The 2013/ 2014 Fiscal Year Calendar will be reviewed for upcoming Board of Library Trustees Meeting dates. 2 2. Check Approval - Request to accept a $35,000 donation from the Newport ProLiteracy for the Library Literacy Program. 3. Newport Beach Public Library Website & Social Networking Update - Librarians Rebecca Lightfoot and Allen Kesinger will present a report on the Library’s website and social networking sites. 4. Branch Librarian Updates – Branch Services report by Branch Librarian Heather Hart on the Mariners Branch Library and by Branch Librarian Andrea Jason on the Balboa and the Corona del Mar Branch Libraries. 5. Laptop and iPad Circulation Policy Update – Staff to review usage of the Laptops and iPads in relation to the Laptop and iPad Circulation Policy that was provisionally put in place at the July 8, 2013 Board of Library Trustees Meeting, and tabled for further discussion and possible action. 6. Media Center Policy and Use Agreement Update – Staff to review usage of the Media Center in relation to the Media Center Policy and Use Agreement that was provisionally put in place at the July 8, 2013 Board of Library Trustees Meeting, and tabled for further discussion and possible action. C. MONTHLY REPORTS – No written reports created prior to the Board of Library Trustees Meeting 1. Civic Center Update – Review of recent activities in and out of the Central Library. 2. Library Services Director Report – Report of Library issues regarding services, customers and staff. 3. Friends of the Library Liaison Report – Trustee Robyn Grant’s update of the most recently attended Friends of the Library Board’s monthly meeting. 4. Library Foundation Liaison Report – Vice-Chair Jerry King’s update of the most recently attended Newport Beach Public Library Foundation Board monthly meeting. 5. DSLS Liaison Report – Trustee Eleanor Palk’s update of the most recently attended Distinguished Speakers Lecture Series Committee’s monthly meeting. 6) BOARD OF LIBRARY TRUSTEES ANNOUNCEMENTS OR MATTERS WHICH MEMBERS WOULD LIKE PLACED ON A FUTURE AGENDA FOR DISCUSSION, ACTION OR REPORT (NON-DISCUSSION ITEM) 7) PUBLIC COMMENTS ON NON-AGENDA ITEMS Public comments are invited on non-agenda items generally considered to be within the subject matter jurisdiction of the Board of Library Trustees. Speakers must limit comments to three (3) minutes. Before speaking, we invite, but do not require, you to state your name for the record. The Board of Library Trustees has the discretion to extend or shorten the speakers’ time limit on non-agenda items, provided the time limit adjustment is applied equally to all speakers. As a courtesy, please turn cell phones off or set them in the silent mode. 8) ADJOURNMENT This Board of Library Trustees is subject to the Ralph M. Brown Act. Among other things, the Brown Act requires that the Board of Library Trustees agenda be posted at least seventy-two (72) hours in advance of each regular meeting and that the public be allowed to comment on agenda items before the Board of Library Trustees and items not on the agenda but are within the subject matter jurisdiction of the Board of Library Trustees. The Board of Library Trustees may limit public comments to a reasonable amount of time, generally three (3) minutes per person. It is the intention of the City of Newport Beach to comply with the Americans with Disabilities Act (“ADA”) in all respects. If, as an attendee or a participant at this meeting, you will need special assistance beyond what is normally provided, the City of Newport Beach will attempt to accommodate you in every reasonable manner. If requested, this agenda will be made available in appropriate alternative formats to persons with a disability, as required by Section 202 of the Americans with Disabilities Act of 1990 (42 U.S.C. Sec. 12132), and the federal rules and regulations adopted in implementation thereof. Please contact the City Clerk’s Office at least forty-eight (48) hours prior to the meeting to inform us of your particular needs and to determine if accommodation is feasible at (949) 644-3005 or cityclerk@newportbeachca.gov. DRAFT 1 CITY OF NEWPORT BEACH Board of Library Trustees MINUTES Special Meeting July 8, 2013 – 5:00 p.m. ____________________________________________________________________________ The agenda for this Board of Library Trustees Special Meeting was posted on Wednesday, July 3, 2013 at 10:26 a.m. in the binder located in the entrance of the Council Chambers vestibule at 100 Civic Center Drive, Newport Beach, CA 92660. CONVENENED AT 5:02 p.m. 1) CALL MEETING TO ORDER – Chair Johnson-Tucker called the meeting to order. Chair Johnson-Tucker welcomed Trustee John Prichard. The Library Trustees and Library staff made introductions. Trustee Prichard introduced himself. 2) ROLL CALL – Roll call by Director Cynthia Cowell. Trustees Present: Jill Johnson-Tucker, chairing the meeting Jerry King (arrived at 5:17 p.m.) Eleanor Palk Robyn Grant John Prichard Staff Present: Cynthia Cowell, Library Services Director Melissa Kelly, Support Services Coordinator Natalie Basmaciyan, Adult Services Supervisor Elaine McMillion, Admin. Asst. (arrived after the meeting began) Public Present: Jim Mosher, Resident 3) PUBLIC COMMENTS ON AGENDA ITEMS Prior to this meeting Jim Mosher emailed seven pages of type-written remarks on ten agenda items and commented on the following agenda items: Item 5.A.1.Customer Comments; Item 5.A.3.Expenditure Status Report; Item 5.A.4. Board of Library Trustees Monitoring List; and Item 5.B.2. Report on the Laptop and iPad Circulation Policy. Chair Johnson-Tucker thanked him for his comments which had been distributed by email to all Board of Library Trustees prior to this meeting. Board members also received paper copies at this meeting. 4) APPROVAL OF MINUTES It was moved, seconded and passed (Trustee Grant/Trustee King) to approve the minutes from the Monday, May 6, 2013 Board of Library Trustees meeting. This item was tabled due to lack of quorum of members present at the meeting on June 3. When Trustee King arrived at the meeting, the agenda was suspended in order to approve the Minutes. Trustees Johnson-Tucker, King, and Grant voted to approve. Trustee Palk abstained because she was not in attendance at the meeting. Trustee Prichard abstained because he was not at that time a member of the Board of Library Trustees. DRAFT 2 It was moved, seconded and passed (Trustee Palk/Trustee Johnson-Tucker) to conditionally approve the minutes from the Monday, June 3, 2013 Board of Library Trustees meeting with the correction of John Prichard’s name from Pritchard to Prichard. Motion carried by all Board of Library Trustees present. 5) CURRENT BUSINESS A. CONSENT CALENDAR 1. Customer Comments – Monthly review of evaluations of library services through suggestions and requests received from customers. Melissa Kelly spoke on the comment received in written comments from Mr. Mosher regarding installation of air hand dryers in the public restrooms. Trustee Jerry King arrived at the meeting at 5:17 p.m. and introduced himself to Trustee Prichard. The motion to approve the May 6, 2013 Board of Library Trustees meeting minutes was made at this time and is noted above. 2. Library Activities – Monthly update of library events, services and statistics. 3. Expenditure Status Report – Monthly expenditure status of the Library’s operating expenses; services, salaries and benefits by department. 4. Board of Library Trustees Monitoring List – List of agenda items and dates for monthly review of projects by the Board of Library Trustees. It was moved, seconded and passed (Trustee Grant /Trustee Palk) to approve the consent calendar as presented. Motion carried by all Board of Library Trustees present. B. ITEMS FOR REVIEW AND POSSIBLE ACTION 1. Election of Board of Library Trustees Officers – Chair Jill Johnson-Tucker passed the gavel to Director Cowell who opened the nominations for Chair of the Trustees. It was moved, seconded and passed (Trustee Palk/Trustee King) to re-elect Trustee Jill Johnson-Tucker as Chair. Motion carried by all Trustees except Trustee Johnson-Tucker who abstained from voting. The gavel was passed back to Chair Johnson-Tucker who resumed control of the meeting and opened the floor for nominations for Vice-Chair. It was moved, seconded and passed (Trustee Johnson-Tucker/Trustee Grant) to re- elect Trustee King as Vice-Chair. Motion carried by all Trustees except Trustee King who abstained from voting. It was moved, seconded and passed (Trustee Johnson-Tucker/Trustee Grant) to elect Trustee Palk as Secretary. Motion carried by all Trustees except Trustee Palk who abstained from voting. DRAFT 3 Cynthia Cowell left the meeting to attend the NBPL Foundation Board meeting in the Friends Meeting Room. 2. Report on the Laptop and iPad Circulation Policy – Adult Services Coordinator Natalie Basmaciyan reported that the iPads have been received and processed. The City IT department is installing applications onto the iPads. This should be completed in a few weeks. Currently, staff members are being trained and the goal is to have the iPads circulating by Monday, July 15. 3. Media Center Policy and Use Agreement – Natalie attended the American Library Association (ALA) in Chicago and participated in a seminar entitled “ How to Run and Operate a Digital Media Lab.” Many ideas were shared, some of which included conversions, staffing, and service need. The Skokie, Illinois, Library is considered the standard in this service area. Library staff were present at this seminar to share information. The goal is to have our own media center in operation by the end of July. Policies for agenda items 2 and 3 above were provisionally put in place at the June 3, 2013 Board of Library Trustees meeting. The Board agreed to table these two agenda items until after the iPads have been circulated and the Media Center has been operational. 4. Commercial Activity in Library – This item was reviewed at the June 3, 2013 meeting as a discussion item. It was brought back to this meeting as an action item. It was moved, seconded and passed (Trustee Palk/Trustee King) to approve the policy as is with no revisions at this time. Motion carried by all Trustees present. The Board asked staff to revise the current Library policies in order to alleviate redundancies in wording and format and to keep them consistent. The Board suggested that an intern may be a good candidate in facilitating this request. Staff agreed to work on this since there are no interns available C. MONTHLY REPORTS 1. Civic Center Update – Support Services Coordinator Melissa Kelly gave an update. The list of pending items is almost complete. Emergency exit signs are being completed by the sign vendor. The contract with 24 Carrots, the proposed operator/food vendor of the second floor space is almost complete. 24 Carrots should be in operation soon. 2. Library Services Director Report - Adult Services Coordinator Natalie Basmaciyan gave an update on the Library’s passport service. It is progressing well and operates by appointment only between the hours of 10:00 a.m. and 3:00 p.m. Monday through Thursday. The phone number and email address were given. These items are also noted on the Library’s website: at (949) 717-3831; or email to passports@newportbeachca.gov. 3. Friends of the Library Liaison Report – The Friends of the Library held their annual officer induction and luncheon on Tuesday, June 11, 2013 at 11:30 a.m. 117 members and guests attended this event and listened to guest speaker Author Alan Brennert in the Friends Meeting Room. Trustee Palk announced that she is unable to continue as Board of Library Trustees liaison for this group due to scheduling conflicts. The meetings are held the second Tuesday of each month at 9:30 a.m. Trustee Grant DRAFT 4 volunteered to replace Trustee Palk as liaison for this group. The $255,000 donation from the Friends to the Library was noted. Staff distributed a revised Board of Library Trustees roster. 4. Library Foundation Liaison Report – Trustee King reported that the June Foundation Board meeting was cancelled. They will be discussing the Library’s wish list at tonight’s meeting. He noted that he would still like to stay on as liaison to this group but would be happy to have another trustee attend an occasional meeting in his place. 5. DSLS Liaison Report – Chair Johnson-Tucker reported that this committee is currently working on the 2014 series, and three of the four speakers have been selected. They are discussing the possibility of creating a local speaker series. The committee has also been talking about possible improvements in the seating and stage area for these events. Chair Johnson-Tucker asked if anyone else would like to serve as liaison on this committee and both Trustee Prichard and Trustee Palk expressed an interest. The meetings are held on the first Thursday of each month at 9:00 a.m. Trustee Palk agreed to attend the next meeting and if it proves to be a conflict in her schedule, Trustee Prichard agreed to attend in her place. 6) BOARD OF LIBRARY TRUSTEES ANNOUNCEMENTS OR MATTERS WHICH MEMBERS WOULD LIKE PLACED ON A FUTURE AGENDA FOR DISCUSSION, ACTION OR REPORT (NON-DISCUSSION ITEM) Schedule NBPL Foundation Executive Director Tracy Keys to give a report of donor sales for naming opportunities at the September 3, 2013 Board of Library Trustees meeting. Schedule Branch Librarians to attend a Board of Library Trustees meeting to update the Board on the branches. It was also requested to have this item added to the Board of Library Trustees Monitoring List. 7) PUBLIC COMMENTS ON NON-AGENDA ITEMS Mr. Mosher commented on the budget and the available balances remaining under salaries and operating expenses, and the total budget being within ten percent. As referenced in his written comments on pages six and seven, he also commented on the cooperative agreement between the City and Friends of OASIS, and encouraged the Board to look into the resources that are available to them for educating themselves about the rights and responsibilities of other library boards. He suggested that the Board may want to take a role in the City’s advertising and selection of a tenant to be located on the second floor of the Central Library opposite the food vendor space. 8) ADJOURNMENT – 6:15 p.m. Submitted by: _____________________________________________________________ Chair Signature for Approval of Minutes COMMENT # Date Received Source of Comment Staff Member Assigned To Staff Member Title Date Responded to Customer 1 5/24/2013 Comment Form - Card Tim Hetherton Library Services Manager 7/5/2013 2 6/3//2013 Comment Form - Card Tim Hetherton Library Services Manager 7/5/2013 3 6/26/2013 Comment Form - Card Micheal Wojciechowski IT Operations Supervisor 7/3/2013 4 7/1/2013 Comment Form - Card Tim Hetherton Library Services Manager 7/29/2013 NEWPORT BEACH PUBLIC LIBRARY CUSTOMER COMMENTS JUNE - JULY 2013 COMMENT RESPONSE Heavy business use of Central Library. Since expansion internet band width seems inadequate for increased patronage. Consistantly bumped off WiFi and having difficulty signing on during week days. Plan? Tim Hetherton responded via phone as follows: I telephoned the customer and Informed him that we had purchased additional SPOT Wifi licenses to accommodate more users of this popular service. I explained that SPOT is a companion product to CASSIE, which is our print and PC management software. It allows us to control our wireless network and allows customers to log on with their library card, enables session control for staff and will soon provide Wifi printing capabilities. Please get new computers. Cannot access Yahoo mail. Adobe flash freezes up. Buttons do not work. Screen view does not work. It needs more memory and cannot handle new types of Web pages. They are way outdated. Tim Hetherton responded via email as follows: I’m sorry for your recent difficulties using the public computers at the Newport Beach Public Library. City IT tested Yahoo mail and reported that it worked great. They also tested more intense flash sites like http://disneyworld.disney.go.com/new-fantasyland/ which did not freeze and in fact loaded rather quickly. They looked at the memory on some of the computers and they all have 4GB which is the maximum that can be installed on Windows 32-bit. We are somewhat perplexed because your experience with our computers was obviously very different. Do you recall which computer you were using? The issues may be related to a particular machine. Again, sorry for your trouble. Please do not hesitate to request assistance from staff if you are experiencing issues on the computers. Thank you. The customer responded to Tim Hetherton via email as follows: Thank you. The computer worked great today. How did you fix it? Tim Hetherton responded to customer via email as follows: That's good news! No fixes, it sounds like everything worked the way it was supposed to. Generally, that is the experience most of our customers enjoy. Thanks again for your input. Best Regards. A better, faster printer. One that can do double-sided prints.Tim Hetherton responded via email as follows: Thank you for your recent suggestion that the Library provide faster printers that print duplex. The Library will definitely consider offering duplex printing if our print and PC management software CASSIE supports it. Also, we will consider printing speed when we replace our current printers. Best regards, . I've asked before. Please update software. 6 months ago I asked that you update to Adobe Flashplayer 11.7 Micheal Wojciechowski responded via email as follows: Thank you for your comment regarding the software updates at the Mariners Branch Library. We do our best to update the software on the public computers quarterly. I see that version 11.7 came out in April which is just after we updated the computers previously. We will do our best to get these updated within the next month. Also, are you able to send me any web sites that do not work with the version that we are currently using so I can be sure to test those sites once the updates are applied? Thank you again. 1 COMMENT # Date Received Source of Comment Staff Member Assigned To Staff Member Title Date Responded to Customer COMMENT RESPONSE 5 7/6/2013 Comment Form - Email Tim Hetherton Library Services Manager 7/6/2013 6 7/9/2013 Comment Form - Email Melissa Kelly Support Services Coordinator 7/10/2013 7 7/10/2013 Comment Form - Email Elaine McMillion Administrative Assistant 7/10//2013 Hello, I am an Undergrad at the University of Southern California in my 4th year. I am currently taking a summer online Microeconomics course, and am looking for an exam proctor to supervise my final exam that I will be taking sometime in the time period between 7. Aug - 16. Aug. Proctors that are approved include, "Directors of public... libraries or learning centers or the proctor designated by the library or learning center." I was wondering, if the Director of the Library would be able to proctor my exam, or if the library has a designated proctor? Please let me know. Looking forward to hearing from you. Thank you. Tim Hetherton responded via via email as follows: The Library has evaluated the sites you have suggested for inclusion on our website and has determined that they are very similar to the links we already provide: • A+ Math • Education Place • BBC Games We appreciate your suggestion but we prefer to link to the content already on the website. Thank you. Melissa Kelly responded via email as follows: We are sorry for the cold and inconsistent air temperatures at the Central Library. We currently have contractors working in the building to clean the ducts, replace broken parts and thermostats on the Library's heating, ventilating and air conditioning system. This work will take approximately six weeks. When the work is completed we should be able to better control the temperatures throughout the building and prevent the air vents from staying open too long and pouring out excessive amounts of cold air. Hi, Today, I was browsing your website! And I found some really good websites in the "Links page - http://www.newportbeachlibrary.org/literacy/links", which could help my kid in her education. And by the way, I'm following such similar resources for some years on Learning Games - http://www.jumpstart.com/parents/games/learning-games Fun Math Games - http://www.mathblaster.com/Register.aspx How to train your dragon - http://www.schoolofdragons.com/ Educational Games - http://www.jumpstart.com/parents/games/educational-games which helped my kid in her subjects. So I believe, adding the links, whichever fits to your website's appropriate category, will be definitely helpful to your visitors, especially for the kids & parent. If I'm not sending this mail to the right person, please forward the same to the concern person (webmaster). I will look forward to hearing from you. Have a great day! Thanks & Regards. Elaine McMillion responded via emal as follows: Thank you for contacting us regarding test proctoring. The Newport Beach Public Library does not offer this service, and the closest libraries to Newport Beach that do are located in Long Beach. Specifically, the Long Beach-Bay Shore branch and the Long Beach-Los Altos branch do offer test proctoring. The contact information is: Bay Shore Neighborhood Library, 195 Bay Shore Avenue, Long Beach, CA 90803, (562) 570-1039 and Los Altos Neighborhood Library, 5614 E. Britton Drive, Long Beach, CA 90815, (562) 570-1045. The customer responded to Elaine McMillion via email as follows: Thank you for getting back to me so promptly, and thank you for the information. I will look forward to the Long Beach test proctoring service. Your air conditioning is WAY Way TOO COLD. Especially in the afternoon/evenings. Everyone around me has been complaining and one woman had to go to her car to find a blanket to wrap around herself so she could try to focus on her studies. These temperatures are NOT conducive to studying or learning. PLEASE adjust the settings to keep things at a more reasonable temperature...keeping in mind that most people in the library are not moving, but are sitting still at desks and generating little body heat, and the fans are blowing an excessive amount of COLD COLD air onto the patrons, making it impossible to even think or focus when we're shaking like we're with the eskimos. 2 COMMENT # Date Received Source of Comment Staff Member Assigned To Staff Member Title Date Responded to Customer COMMENT RESPONSE 8 7/10/2013 Comment Form - Email Tim Hetherton Library Services Manager 7/10/2013 9 7/12/2013 Comment Form - Email Melissa Kelly Support Services Coordinator 7/15/2013 10 7/13/2013 Comment Form - Email Elaine McMillion Administrative Assistant 7/15/2013 Melissa Kelly responded via email as follows: We are sorry for the cold and inconsistent air temperatures at the Central Library. We currently have contractors working in the building to clean the ducts, replace broken parts and thermostats on the Library's heating, ventilating and air conditioning system. This work will take approximately six weeks. When the work in completed we should be able to better control the temperatures throughout the building and prevent the air vents from staying open too long and pouring out excessive amounts of cold air. The air conditioning in the library is way too cold. Every day that I am here working I freeze! Please adjust it, particularly in the late afternoon and evening hours. I hear several complaints about it, so I know I am not the only one. The extremely cold temperatures (especially in the afternoon/evening hours) make it very difficult to focus and complete any work. Blasting the a/c is a tactic many fast food restaurants and other restaurants use to keep customers there only briefly and get them out the door to free up tables for others....but I wouldn't think that would be the goal of a public library? I would hope the goal would be to provide an atmosphere for the patrons that is conducive to study and learning, which is the primary reason most patrons are here. Thank you. Hello, I have a resource I would like to add to your resources page for teens. The resource is StatFuse, StatFuse is an educational web application geared towards helping high school students get accepted into college. The link is www.statfuse.com, I think this website is very helpful to all teenagers. Tim Hetherton responded via email as follows: Thank you for your interest in Newport Beach Public Library. We received your request to add www.StatFuse.com to our web resources. Staff found www.StatFuse.com difficult to use, and were unable to determine the methodology supporting the information presented on the site. Our Library currently offers Gale’s Testing & Education Reference Center, which is a resource that provides information and support materials that students require to make informed, confident decisions about higher education. It contains: • Over 300 practice tests and courses; • Dozens of eBooks containing valuable study material and practice tests; • Information on over 4,000 accredited schools; • Scholarship search featuring $8 billion in available scholarships; • Resume builder; • Career modules covering subjects from career change to salary negotiations. We also offer Tuition Funding Sources, a website designed to help students find scholarships, as well as college and career information. TFS offers students the largest scholarship database in the world with over $41 Billion in scholarship awards along with a career personality test and detailed college and career information. We feel that our current resources satisfy this particular informational need. Thank you. Elaine McMillion responded via emal as follows: The Newport Beach Public Library's job openings when available are posted on the City of Newport Beach website. To view available jobs through the Library, or other City jobs that you may be interested in, visit the City of Newport Beach website: http://www.newportbeachca.gov/ * Jobs * City Employment Opportunities To whom it may concern: I am a stay at home mother looking for part time work and would enjoy the opportunity to work in the library. I have an extensive sales and service background and enjoy helping people. Please feel free to contact me so that I can forward a resume or apply for a part time position. Thank you for your consideration. 3 COMMENT # Date Received Source of Comment Staff Member Assigned To Staff Member Title Date Responded to Customer COMMENT RESPONSE 11 7/16/2013 Comment Form - Card Natalie Basmaciyan Adult Services Coordinator 7/16/2013 12 7/19/2013 Comment Form - Email Tim Hetherton Library Services Manager 7/19/2013 13 7/19/2013 Comment Form - Email Mara Cota Library Assistant 7/19/2013 Natalie Basmaciyan responded via email as follows: Thank you for taking the time to complete a customer comment card, and for your positive notes about the staff and library environment. We have explored that option of adding online legal databases in the recent past and determined that the services you mentioned, Westlaw and Lexus/Nexus, do not provide the capabilities to serve our customers. Specifically, these services do not permit remote access and a license must be purchased per computer, which is cost-prohibitive at this time. The Orange County Public Law Library (www.ocpll.org) does provide access to Westlaw and Lexus/Nexus, among other print and online legal resources. Please contact me with any other inquiries or suggestions. Quiet. Staff is awesomely helpful. Legal online databases such as Westlaw or Lexis/Nexus. Is the Friends of the Library membership a calendar year or from when you join? Is the book sale for "buck a bag" books we select or a bag of books already selected? I enjoy the beautiful library, your great service, donating and buying books at the great store! Thank you! Debby Mara Cota responded via email as follows: Thank you for your interest and your kind words about the library. I checked with the Friends of the Library and they confirmed that your membership is for a year from the date you join. The Buck-a- Bag book sales are for any books you select. The Friends will provide the bags. If you would like to contact the Friends directly, their phone number is (949) 759- 9667. That number is for their bookstore, which is open from 10:30-4:30 Monday through Saturday and 1-4 on Sundays. They also have a page on our website: Friends of the Library. General information on our support groups is available at the Support Us tab of the website. Hello Friends at Newport Beach Library, I am with Drug Dangers (www.DrugDangers.com). While I was browsing through a number of health related sites, I came across your website and was very impressed by the information you have listed. I’m writing you to see if you may be interested in including a link to our site on your page, http://www.newportbeachlibrary.org/blog/teens/490. I noticed you already link to some other prescription medicine related websites and we would love to be included as an additional resource. Drug Dangers is committed to providing the latest information on a range of medications and medical devices that have serious complications. If you’re interested, I would love to hear your thoughts about our website. I really appreciate your time and consideration. Best. Outreach Coordinator - Drug Dangers. Tim Hetherton responded via email as follows: Thanks for your interest in our Library, and specifically, the Drug Abuse Prevention Workshop web page. The links provided on the page are to sites that specifically deal with the abuse of over the counter drugs by teens. The sites are vetted for scope, authority, and currency, in the same manner that libraries evaluate any reference resource. Many of the links are specific to teen drug abuse in Orange County and Southern California. The www.DrugDangers.com site takes a more general approach “on a range of medications and medical devices that have serious complications”, rather than focusing on the abuse of over the counter drugs by teens. The goal of our site is not to provide “a single resource to everything related to defective medical devices and drugs”, but to present information about the dangers of over the counter drug abuse by teens in Orange County. Consequently, staff has decided not to add www.DrugDangers.com to the Drug Abuse Prevention Workshop web page. Again, thanks for your interest in our website. 4 1 NEWPORT BEACH PUBLIC LIBRARY To: Board of Library Trustees From: Cynthia Cowell, Library Services Director Re: Report of Library Activities ____________________________________________________________________________________ CYNTHIA COWELL, LIBRARY SERVICES DIRECTOR After the busiest month of my life in May, June seemed tranquil and calm although I seemed to have been busy with meetings of one sort or another. I had several meetings in June with individual Arts Commissioners to discuss various committee assignments, the art collection storage, and a semi-regularly scheduled meeting with Chairman of the Arts Commission, Robert Smith. On June 8, I was privileged to attend the Friends of the Library annual luncheon where I was presented with a check for $255,000 representing the fulfillment of the annual Friends Wish List. It was a great event, the check notwithstanding. On the 19th, I attended the annual Employee Awards Event. Two Library employees, Melissa Kelly and Andrea Jason were honored as finalists for the prestigious Dorothy Palen Award which is the highest award given for service to the City of Newport Beach. Way to go, Melissa and Andrea! On the 26th, I traveled to Chicago where I attended the Urban Libraries Council annual two-day training session that centered around making summer reading program a more enriching and year-long experience. Natalie Basmaciyan also attended that event with me. The ULC event is always held as a prelude to the American Library Association annual conference which I also attended to round out my activities for the month. TIM HETHERTON, LIBRARY SERVICES MGR; TECHNICAL PROCESSING COORD. Technical Processing During June, Technical Processing staff prepared our circulating iPads and Nooks for the rigors of public service. The devices were cataloged, and various applications were loaded onto to the iPads, iPads will be checked out customers for in-Library use. Customers will be able to check out Nooks and take them home. The following titles were placed on the Nooks: 1. Cuckoo’s Calling by Robert Galbraith 2. Inferno by Dan Brown 3. And the Mountains Echoed by Khaled Hosseini 4. The Hit by David Baldacci 5. Life After Life by Kate Atkinson 6. The Bat by Jo Nesbo 7. The Boys in the Boat by Daniel James Brown 8. Lean In by Sheryl Sandberg 9. Unwinding by George Packer 10. Guns at Last Light by Rick Atkinson 11. Pride and Prejudice by Jane Austen (this is a free title that comes with every Nook). 2 Staff feels that circulating pre-loaded eBooks on Nooks is a good way to introduce non-users to eReaders and eBooks. Nooks are easy to use, and easily updated with new titles. If customers decide that they want to purchase their own eReader, the Library offers not only eBook content through OverDrive and Axis 360, but also regularly scheduled, hands-on eReader training. Our iPad and Nook collection were made available to our customers from a generous donation from the Newport Beach Public Library Foundation. Librarian I Position The Library arranged with Human Resources to initiate a recruitment for the vacant Librarian I position at Mariners. Interviews will take place in mid-July, and the new employee should be in place by early August. DEBBIE WALKER, BRANCH AND YOUTH SERVICES COORDINATOR Branches All locations spent early June in preparation for Summer Reading Program. Staff visited local elementary schools to spread the word and distribute gamesheet/brochures. Kick-off celebrations happened on Saturday, June 22 the official SRP opening day. Balboa and CDM distributed ice cream and Mariners had large crowds enjoying face painting and crafts. Performers at all locations the following week attracted healthy crowds of children and adults. Cliff Nealon, a new page at Mariners began his assignment there on June 9th. Youth Services Central Library also had a very successful SRP opening with whole families signing up for the children’s, teen or adult versions of the program. The first performer was called “Sandy Lynn’s Barnyard Extravaganza” which involved fun and singing in the Friends room but then moved out to the Bamboo Courtyard area where they had set up a small petting zoo complete with a llama, goats, sheep, chickens and rabbits. The kids loved the opportunity to be so close to the animals. Customers continue to express great satisfaction with the expansion area. Teen Services Mara recruited YAAC members to assist in putting together opening day goodie bags for teens who signed up on the first day of SRP. Mara also did a couple of paperback giveaways in June. MELISSA KELLY, SUPPORT SERVICES COORDINATOR Construction June has been filled with finishing touches and new beginnings. The Library’s construction punch list was been essentially completed. By the end of June we were still waiting for the building evacuation signs, the furniture for the area near the bistro and replacement switches for the study table lights. CW Driver moved their operations out of the Civic Center. As that construction work ended, Western Allied was awarded the contract to update the HVAC system at the Central Library and work began on June 24th. They are expected to have the improvements completed in August or September. The scope of their work will include the internal cleaning of the ducts and the addition of more thermostats to better control the temperatures throughout the Library. 3 At the end of June we also submitted a Purchase Order for the replacement of the 9 security cameras at the Central Library. These digital cameras will be installed in July or August and they will connect to the new system that was installed as part of the Civic Center construction. Branch Buildings A few months ago, the City created and filled a temporary position of facilities manager. The gentleman in that position has an extensive background in government facilities and public works. He is currently evaluating the buildings and the maintenance services City-wide. We look forward to his evaluation of the libraries and suggestions for improving them. Literacy The Library received a grant of $4,500 to be spent of materials for the Literacy program. This money was put towards the purchase of workbooks for learners, appropriate level reading materials and a new computer program to be used by learner/tutor pairs. Circulation The RFID tagging station was moved to the Mariners Branch and staff training was started at the end of June. Since a portion of the children’s collection at Mariners was tagged in December, we hope to have the balance their collection completed by the end of September. NATALIE BASMACIYAN, ADULT SERVICES COORDINATOR Manuscripts Book Discussion Group The Foundation book group met on Wednesday, June 12. The book under discussion was “Zeitoun” by Dave Eggers, a nonfiction account of one family’s experience during the aftermath of Hurricane Katrina in New Orleans. There were 32 people in attendance. The discussion was moderated by Librarian Steven Short. The controversial nature of the book’s subject matter made for a vigorous debate. Many attendees participated in the discussion. This free program was sponsored by the Newport Beach Public Library Foundation. STATISTICS – JUNE JUN FY JUN FY JUN FY JUN FY 2013 12/13 2013 12/13 2013 12/13 2013 12/13 BALBOA 8,910 111,123 727 8,833 5,351 65,811 635 3,389 CdM 6,321 87,347 729 9,900 4,427 58,379 418 7,867 MARINERS 35,411 441,132 5,742 61,983 24,003 294,728 1,459 10,076 CENTRAL 89,481 943,312 11,126 103,544 56,458 656,015 4,315 30,562 TOTAL 140,123 1,582,914 18,324 184,260 90,239 1,074,933 6,827 51,894 Total YTD 1,582,953 191,567 1,143,898 51,548 2011/12 CUSTOMERS SERVED IN LIBRARY PROGRAM ATTENDANCE REFERENCECIRCULATION LAST FISCAL YEAR-TO-DATE 2011/12 4 DATABASE STATS – FY 2012 / 2013 Proquest Articles Retrieved July Aug Sept Oct Nov Dec Jan Feb March April May June AVG. Business Databases 354 560 485 657 1446 342 1749 639 1255 577 532 736 778 Newspapers--Current 1759 896 1166 1277 1351 1230 1089 994 1086 1218 2026 2045 1345 Newspapers--Historical 5511 4922 7748 9000 7580 9217 6390 6410 2624 15249 3039 3907 6800 Magazines 51 36 85 75 529 84 50 76 108 119 109 70 116 Database Jun- 13 12- Jun Jun- 11 YTD 12/13 YTD 11/12 YTD 10/11 Tracked by #searches Ancestry 1207 2587 585 17966 10355 5836 Career Transitions N/A 2 156 58 168 1020 BioResCtr* 37 20 88 1646 1088 1830 FoF Ancient Hist 16 20 22 619 279 514 GDL 12 14 N/A 264 150 N/A GVRL 50 38 185 1807 2028 1098 HeritageQuest 1007 138 464 4735 3053 3163 Kids InfoBits 8 11 18 326 120 250 LitResCtr 306 23 108 9620 3733 7910 Opposing Vpts* 770 14 210 3035 612 6325 Nat Geo 44 399 N/A N/A Nat Geo Kids 0 27 N/A N/A NoveList 95 71 154 2722 1873 2356 NoveList K-8 29 12 65 544 647 621 ProQuest 3233 3453 5769 51336 36274 46249 Ref USA Bus. 2799 5094 6353 59879 48151 53750 Ref USA Res.* 124 609 647 2587 8356 21864 World Book Online 22 29 96 1156 1033 1266 Tracked by #books viewed/checked out Overdrive 4349 2825 1325 59383 20771 10332 Tumblebooks 344 537 1005 10584 7184 11698 Tracked by #sessions Cypress Resume 18 18 26 226 120 95 LiveHomework 20 75 158 785 1936 1365 Testing & EdRefCtr 66 23 48 446 455 556 Universal Class 24 1036 123 1055 583 184 Tracked by #page views CultureGrams 34 150 975 5973 1848 3990 Morningstar 3252 1925 3617 94256 21493 22764 NetAdvantage 1427 1755 660 30584 7529 6320 RealQuest 112 1423 2421 13127 7294 3883 Rocket Languages 0 38 167 514 731 569 Value Line 16177 16580 7870 224744 110089 51175 5 MONTHLY LIBRARY SYSTEM STATISTICS 150,861 142,696 131,873 139,840 130,841 114,833 129,731 121,265 114,948 131,033 134,690 140,123 40000 60000 80000 100000 120000 140000 160000 180000 200000 JUL AUG SEP OCT NOV DEC JAN FEB MAR APR MAY JUN CIRCULATION 17,059 17,421 15,965 16,760 14,240 10,163 14,720 13,977 12,761 16,795 16,255 18,324 2000 5000 8000 11000 14000 17000 20000 23000 26000 JUL AUG SEP OCT NOV DEC JAN FEB MAR APR MAY JUN REFERENCE 110,238 109,543 91,582 98,697 95,332 67,859 81,662 74,648 73,841 103,181 78,111 90,239 15000 35000 55000 75000 95000 115000 135000 155000 175000 JUL AUG SEP OCT NOV DEC JAN FEB MAR APR MAY JUN CUSTOMERS SERVED 8,579 11,969 3,838 4,695 3,606 2,586 3,084 3,435 3,321 4,371 4,184 6,827 0 2000 4000 6000 8000 10000 12000 JUL AUG SEP OCT NOV DEC JAN FEB MAR APR MAY JUN PROGRAM ATTENDANCE 6 ANNUAL LIBRARY SYSTEM STATISTICS - FY 2002/2003 thru FY 2011/2012 1,379,508 1,420,176 1,475,025 1,443,078 1,622,573 1,701,476 1,575,518 1,818,709 1,588,822 1,582,953 950,000 1,150,000 1,350,000 1,550,000 1,750,000 1,950,000 FY 02/03 FY 03/04 FY 04/05 FY 05/06 FY 06/07 FY 07/08 FY 08/09 FY 09/10 FY 10/11 FY 11/12 CIRCULATION 174,900 161,119 168,999 170,972 182,445 178,028 181,315 211,742 199,880 191,567 140,000 160,000 180,000 200,000 220,000 240,000 FY 02/03 FY 03/04 FY 04/05 FY 05/06 FY 06/07 FY 07/08 FY 08/09 FY 09/10 FY 10/11 FY 11/12 REFERENCE 860,147 861,300 885,852 874,854 977,200 1,239,790 1,200,664 1,258,585 1,258,902 1,131,330 0 350,000 700,000 1,050,000 1,400,000 1,750,000 FY 02/03 FY 03/04 FY 04/05 FY 05/06 FY 06/07 FY 07/08 FY 08/09 FY 09/10 FY 10/11 FY 11/12 CUSTOMERS SERVED IN LIBRARY 30,507 26,960 41,559 44,286 37,280 41,987 43,419 28,680 53,534 51,570 0 20,000 40,000 60,000 80,000 100,000 FY 02/03 FY 03/04 FY 04/05 FY 05/06 FY 06/07 FY 07/08 FY 08/09 FY 09/10 FY 10/11 FY 11/12 PROGRAM ATTENDANCE SUNGARD PENTAMATION PAGE NUMBER: 1DATE: 07/29/2013 CITY OF NEWPORT BEACH EXPSTA11TIME: 13:58:02 EXPENDITURE STATUS REPORTSELECTION CRITERIA: orgn.orgn2=’4000’ and expledgr.key_orgn between ’4010’ and ’4060’ACCOUNTING PERIOD: 13/13SORTED BY: DEPARTMENT,1ST SUBTOTAL,ACCOUNTTOTALED ON: DEPARTMENT,1ST SUBTOTALPAGE BREAKS ON: DEPARTMENTDEPARTMENT-4000 LIBRARY SERVICES 1ST SUBTOTAL-700 SALARIES & BENEFITS PERIOD ENCUMBRANCES YEAR TO DATE AVAILABLE YTD/ACCOUNT - - - - - TITLE - - - - - BUDGET EXPENDITURES OUTSTANDING EXP BALANCE BUD7000 SALARIES - MISC 2,515,766.59 .00 .00 2,513,193.25 2,573.34 99.907020 SALARIES - PART TIME 645,024.25 .00 .00 618,641.15 26,383.10 95.917030 SALARIES - SEASONAL 203,622.01 .00 .00 127,537.20 76,084.81 62.637040 OVERTIME, MISC & 1/2 TIM 1,883.00 .00 .00 .00 1,883.00 .007062 NIGHT DIFF, MISC 10,232.00 .00 .00 9,366.25 865.75 91.547066 BILINGUAL PAY 1,800.00 .00 .00 1,799.98 .02 100.007110 CAR ALLOWANCE .00 .00 .00 3,507.78 -3,507.78 .007114 CELL PHONE STIPEND EXP 3,000.00 .00 .00 3,000.40 - .40 100.017210 HEALTH/DENTAL/VISION 607,879.92 .00 .00 625,641.85 -17,761.93 102.927211 HEALTH/DENTAL/VISION PT 13,807.00 .00 .00 54,267.42 -40,460.42 393.047227 RHS $2.50 CONTRIB 18,689.84 .00 .00 52,676.82 -33,986.98 281.857290 LIFE INSURANCE 3,737.71 .00 .00 3,749.68 -11.97 100.327295 EMP ASSISTANCE PROGRAM 848.04 .00 .00 842.31 5.73 99.327370 WORKERS’ COMP, MISC 67,906.00 .00 .00 62,109.63 5,796.37 91.467373 COMPENSATED ABSENCES 88,051.84 .00 .00 88,051.80 .04 100.007380 UNEMPLOYMENT INSURANCE .00 .00 .00 5,289.00 -5,289.00 .007425 MEDICARE FRINGES 47,997.84 .00 .00 50,548.70 -2,550.86 105.317439 PERS MISC EE CNTRBN 69,672.31 .00 .00 67,592.27 2,080.04 97.017440 PERS MISC ER CNTRBN 403,434.37 .00 .00 411,535.55 -8,101.18 102.017460 RETIREMENT PART TIME/TEM 20,410.77 .00 .00 15,762.74 4,648.03 77.23 TOTAL SALARIES & BENEFITS 4,723,763.49 .00 .00 4,715,113.78 8,649.71 99.821ST SUBTOTAL-800 OPERATING EXPENSES8010 ADVERT & PUB RELATIONS 6,450.00 .00 .00 3,978.33 2,471.67 61.688012 PROGRAMMING 18,572.41 .00 .00 14,398.05 4,174.36 77.528020 AUTOMOTIVE SERVICE 6,000.00 129.69 .00 2,173.74 3,826.26 36.238022 EQUIP MAINT ISF 7,061.16 .00 .00 7,061.16 .00 100.008024 VEHICLE REPLACE ISF 5,492.40 .00 .00 5,492.40 .00 100.008030 MAINT & REPAIR - EQUIP 13,500.00 .00 .00 1,246.14 12,253.86 9.238031 MAINTENANCE - COPIERS 4,500.00 .00 .00 3,122.30 1,377.70 69.388033 PRINTER MAINT/SUPPLIES 5,000.00 .00 .00 314.76 4,685.24 6.308040 MAINT & REPAIR - BUILDIN 103,650.00 1,304.90 .00 70,714.63 32,935.37 68.228050 PSTGE,FREIGHT,EXPRESS NO 15,000.00 590.39 .00 8,678.81 6,321.19 57.868060 PUBLICATIONS & DUES NOC 5,150.00 .00 .00 5,705.50 -555.50 110.798070 RENTAL/PROP & EQUIP NOC 800.00 1.54 .00 439.44 360.56 54.938080 SERVICES-PROF & TECH NO 3,200.00 .00 .00 382.00 2,818.00 11.948081 SERVICES - JANITORIAL 86,400.00 6,516.76 .00 84,032.52 2,367.48 97.268086 SERVCES-OTHER PRINT VEND .00 .00 .00 1,170.52 -1,170.52 .008089 SVCS-CITY PRINT CONTRACT .00 40.50 .00 222.58 -222.58 .008100 TRAVEL & MEETINGS NOC 5,625.00 .00 .00 5,181.52 443.48 92.128105 TRAINING 5,550.00 68.00 .00 3,274.19 2,275.81 58.998112 UTILITIES - TELEPHONE 7,229.00 234.88 .00 3,766.90 3,462.10 52.118114 UTILITIES - NATURAL GAS 13,543.00 .00 .00 18,080.88 -4,537.88 133.518116 UTILITIES - ELECTRICITY 180,208.00 22,134.80 .00 184,967.81 -4,759.81 102.648118 UTILITIES - WATER 16,400.00 .00 .00 14,102.10 2,297.90 85.998140 SUPPLIES- OFFICE NOC 26,995.00 .00 .00 23,080.50 3,914.50 85.50 SUNGARD PENTAMATION PAGE NUMBER: 2DATE: 07/29/2013 CITY OF NEWPORT BEACH EXPSTA11TIME: 13:58:02 EXPENDITURE STATUS REPORTSELECTION CRITERIA: orgn.orgn2=’4000’ and expledgr.key_orgn between ’4010’ and ’4060’ACCOUNTING PERIOD: 13/13SORTED BY: DEPARTMENT,1ST SUBTOTAL,ACCOUNTTOTALED ON: DEPARTMENT,1ST SUBTOTALPAGE BREAKS ON: DEPARTMENTDEPARTMENT-4000 LIBRARY SERVICES 1ST SUBTOTAL-800 OPERATING EXPENSES PERIOD ENCUMBRANCES YEAR TO DATE AVAILABLE YTD/ACCOUNT - - - - - TITLE - - - - - BUDGET EXPENDITURES OUTSTANDING EXP BALANCE BUD8143 OFFICE SUPPLIES-CHILD PR 2,550.00 .00 .00 1,149.89 1,400.11 45.098144 SUPPLIES- COPY MACHINE 21,320.00 .00 .00 10,710.74 10,609.26 50.248150 SUPPLIES- JANITORIAL NOC 25,100.00 .00 .00 25,635.10 -535.10 102.138160 MAINT & REPAIR NOC 8,500.00 .00 .00 5,938.83 2,561.17 69.878182 MAINT-COMP HARDWARE 5.25 .00 .00 .00 5.25 .008200 SPECIAL DEPT SUPPLIES NO 15,500.00 .00 .00 16,337.27 -837.27 105.408260 LIBRARY MATERIALS 627,715.00 34,048.75 5,400.00 638,398.91 -16,083.91 102.568310 SOFTWARE LICENSE RENEWAL 286.46 .00 286.46 .00 .00 100.008318 IT ISF OPERATING CHARGE 428,091.00 .00 .00 428,091.12 - .12 100.008340 GENERAL INSURANCE 103,335.00 .00 .00 103,334.88 .12 100.008716 SPECIAL EVENT LIABILITY 4,500.00 1,492.10 .00 3,676.36 823.64 81.70 TOTAL OPERATING EXPENSES 1,773,228.68 66,562.31 5,686.46 1,694,859.88 72,682.34 95.901ST SUBTOTAL-900 CAPITAL OUTLAY9000 OFFICE EQUIPMENT 14,000.00 .00 12,541.65 .00 1,458.35 89.58 TOTAL CAPITAL OUTLAY 14,000.00 .00 12,541.65 .00 1,458.35 89.58 TOTAL LIBRARY SERVICES 6,510,992.17 66,562.31 18,228.11 6,409,973.66 82,790.40 98.73TOTAL REPORT 6,510,992.17 66,562.31 18,228.11 6,409,973.66 82,790.40 98.73 May 7, 2012 Review / Possible Revisions to the City Council Policies for the Library (ongoing) Sep 3, 2013 Nov 5, 2012 Review of Library Expansion Donor Wall Naming / NBPL Foundation Sep 3, 2013 Nov 5, 2012 Literacy Program Update Oct 7, 2013 Sep 4, 2012 Arts & Cultural Update Oct 7, 2013 Feb 4, 2013 Annual Budget Update Mar 4, 2013 Downloadable Services Mar 4, 2013 Library Material Selection Apr 1, 2013 Marketing Update May 6, 2013 Critical Review of Online Database Resources & Services / Database Usage Report May 6, 2013 Review Public Give-Away Shelf Policy May 6, 2013 Library Wish Lists (Friends of the Library & Foundation) Jul 8, 2013 Election of Board of Library Trustees Officers Jul 7, 2014 Aug 5, 2013 Newport Beach Public Library Website & Social Networking Update Aug 5, 2013 Review FY 2013/ 2014 Holidays / Meeting Schedule Aug 5, 2013 Branch Updates by Branch Librarians Revised 7-29-2013 AGENDA ITEM Previously Scheduled Agenda Date Suggested Scheduled Agenda Date BOARD OF LIBRARY TRUSTEES MONITORING LIST