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HomeMy WebLinkAbout21 - Annual Review of Zoning Agreement for Sierra by the Sea (PA2010-150) - continuedTO: FROM: CITY OF NEWPORT BEACH City Council Staff Report November 29, 2022 Agenda Item No. 21 HONORABLE MAYOR AND MEMBERS OF THE CITY COUNCIL Seimone Jurjis, Community Development Director - 949-644-3232, sjurjis@newportbeachca.gov PREPARED BY: Melinda Whelan, Assistant Planner mwhelan@newportbeachca.gov PHONE: 949-644-3221 TITLE: Annual Review of Zoning Agreement for Sierra by the Sea (PA2010- 150) — continued from the October 25, 2022 City Council meeting ABSTRACT: This item was continued from the October 25, 2022 City Council meeting to allow the operator additional time to address issues raised by an adjacent neighbor. This is the 13t" annual review of the Zoning Implementation and Public Benefit Agreement (Zoning Agreement) between the City of Newport Beach (City) and Sober Living by the Sea, Inc. (SLBTS). On September 4, 2019, Sober Living by the Sea, Inc. secured the DBA "Sierra by the Sea" (SBTS) for all programs in the City of Newport Beach (City). Staff has conducted a thorough review of SBTS's operations and the requirements of the Zoning Agreement and is of the opinion that SBTS is in compliance with all requirements. RECOMMENDATION: a) Conduct a public hearing; b) Find this review exempt from the California Environmental Quality Act ("CEQA") pursuant to Section 15321 (Enforcement Actions by Regulatory Agencies) of the CEQA Guidelines, California Code of Regulations, Title 14, Division 6, Chapter 3, because this review enforces an entitlement for use adopted by the City and has no potential to have a significant effect on the environment; c) Find that Sierra by the Sea has demonstrated good faith compliance with the terms of the Zoning Implementation and Public Benefit Agreement; and d) Receive and file the documents submitted by Sierra by the Sea to demonstrate good faith compliance with the terms of the Zoning Implementation and Public Benefit Agreement. 21-1 Annual Review of Zoning Agreement for Sierra by the Sea (PA2010-150) — continued from the October 25, 2022 City Council meeting November 29, 2022 Page 2 DISCUSSION: The 13t" annual review of the Zoning Agreement between the City and SBTS was held at the October 25, 2022 City Council meeting. The complete staff report including all attachments for the 13t" annual review is included as Attachment A and found at the following link: https://ecros.newportbeachca.gov/Web/0/doc/2837580/Pagel.aspx The staff report includes documents from SBTS demonstrating compliance with the Zoning Agreement. Existing action plans for smoking and parking that call for immediate response to issues that arise at each facility location are also included. At the October 25 public hearing, an adjacent neighbor of an SBTS facility located at 4138 Patrice Road provided public comment stating that clients smoking at the facility impacts her family due to smoke overflow entering her home's windows. The neighbor also stated that the facility generated excessive trash and that her past calls to the City were not listed in the annual review. Given these public comments, the City Council expressed concern in finalizing the annual review and continued the item until the November 29, 2022 City Council meeting. The continuation of the item would to give the operator additional time to address the issues raised with the neighbor and City staff, and to demonstrate good faith effort in meeting the requirements of the Zoning Agreement. Existing Zoning Agreement Requirements Affecting Smoking Typically smoking impacts on private property are not regulated, except for the SBTS facilities, as a result of the Zoning Agreement. The following is an excerpt from the Exhibit B of the Zoning Agreement, under Operational Regulation, that addresses smoking: 4. Smoking and Tobacco Products. (a) Sober Living shall make good faith efforts to prevent secondhand smoke from leaving any of its Facilities in a manner that significantly affects occupants of neighboring residents in the use and enjoyment of their properties. These efforts may include, but are not limited to: • The designation of a smoking area at each site, with a device to mitigate or disperse secondhand smoke; • An active smoking cessation program made available to all clients; (b) Apply a policy directing clients or residents to avoid littering cigarette butts on the ground, floor, deck, sidewalk, gutter or street. (c) Apply a policy reminding clients not to use tobacco on beaches, boardwalks, and piers consistent with City prohibitions against smoking in those areas. 21-2 Annual Review of Zoning Agreement for Sierra by the Sea (PA2010-150) — continued from the October 25, 2022 City Council meeting November 29, 2022 Page 3 Undated Oaerator Action Plan to Address Smokina and Trash The subject facility is unique in that it is a condominium neighborhood with minimal separation between neighbors. Consistent with allowances afforded in the existing Action Plan for smoking, the operator has moved the smoking area at this facility a few times to mitigate smoke overflow to adjacent neighbors. The front patio of the SBTS facility is directly adjacent to the neighbor at 4126 Patrice Road and the most recent attempt to mitigate smoke overflow relocated the smoking area to across Patrice Road, adjacent to the medical offices' parking lot. A history of the smoking area changes is found in the updated Action Plan for 4138 Patrice Road (Attachment B). On Friday, October 28, City staff from Code Enforcement and the Planning Division met with the operator at the site to assist with coordinating efforts to best address the smoking and potential trash issues. After walking the site, the operator and City staff agreed that the best solution to keep the smoke onsite is to move the smoking area into the garage. The operator and City staff separately contacted the neighbor at 4126 Patrice Road to discuss the smoking and trash issue. The neighbor agreed that restricting smoking to the garage appeared to be the best solution and that residents should be reminded that all waste shall be appropriately disposed of in the correct trash cans. The details of the Action Plan to mitigate smoking impacts at 4138 Patrice Road include: 1) moving the smoking area to the garage; 2) limiting the maximum number of smokers to two at one time; 3) installing a HEPA air filtering system; 4) using special smokeless ash trays; 5) limiting the hours of smoking area from 7 a.m. to 10 p.m.; and 6) using folding chairs instead of permanent furniture to ensure the garage is maintained and available. The 4138 Patrice Road specific Action Plan is found in Attachment B, including a cover letter from the operator and an aerial exhibit of the property with location of the garage where the new smoking area is located. This updated Action Plan serves as an addendum to the previously submitted documents from SBTS demonstrating good faith compliance with the Zoning Agreement. The operator is sending letters to all immediate neighbors (Attachment C) introducing the facility operation and management contact information for immediate response to any operational issues that may arise. This would provide the opportunity to help resolve any conflicts immediately and amicably. City Actions to Improve Reporting The neighbor's call to the City may not have been recorded since typically smoking impacts on private property are not regulated. To resolve this potential oversight, Code Enforcement will educate new staff members, including administrative staff that receive initial phone calls and register complaints, that smoking at these SBTS properties is regulated per the Zoning Agreement. Additionally, the letter from the operator to the neighbors includes direct contact information for City staff to answer questions or discuss concerns regarding the Zoning Agreement. 21-3 Annual Review of Zoning Agreement for Sierra by the Sea (PA2010-150) — continued from the October 25, 2022 City Council meeting November 29, 2022 Page 4 Follow-up with Neighbor On Thursday, November 10, City staff reached out to the neighbor at 4126 Patrice Road to check in regarding the new smoking area and inquire if she had experienced improvement in the smoke on her property. The neighbor expressed that the smoking area in the garage had improved the situation and she was satisfied with the response (Attachment D). (-nnrh minn The Zoning Agreement establishes the duties of both the City and SBTS and requires that the City and SBTS to each comply in good faith with its terms. The Zoning Agreement includes a provision that a periodic review be conducted at least once every 12 months, consistent with California Government Code Section 65865.1, and Newport Beach Municipal Code (NBMC) Section 15.45.080. If the City Council finds that the applicant has not complied in good faith with the terms or conditions of the agreement, the City Council may pursue remedies. Staff is of the opinion that with the updated Action Plan for 4138 Patrice Road, SBTS relocating the smoking area, and supporting documents from SBTS including the outreach letter to the neighbors, the operator has made good faith efforts to comply with the terms of the Zoning Agreement. FISCAL IMPACT: There is no fiscal impact related to this item ENVIRONMENTAL REVIEW: Staff recommends the City Council find this project exempt from the California Environmental Quality Act (CEQA) pursuant to Section 15321 (Enforcement Actions by Regulatory Agencies) of the CEQA Guidelines, California Code of Regulations, Title 14, Division 6, Chapter 3, because it has no potential to have a significant effect on the environment. This section exempts actions by regulatory agencies to enforce or revoke a lease, permit, license, certificate, or other entitlement for use issued, adopted, or prescribed by the regulatory agency or enforcement of a law, general rule, standard, or objective, administered or adopted by the regulatory agency. ,1501 0111rel The agenda item has been noticed according to the Brown Act (72 hours in advance of the meeting at which the City Council considers the item). This item was continued from the October 25, 2022, City Council meeting. The notice of was published in the Daily Pilot, mailed to all owners and occupants of property within 300 feet of the boundaries of each of the property locations, and mailed to the applicant at least 10 days prior to the hearing, consistent with the provisions of the NBMC. Notice of the hearing was also posted at each property location at least 10 days prior to this hearing. 21-4 Annual Review of Zoning Agreement for Sierra by the Sea (PA2010-150) — continued from the October 25, 2022 City Council meeting November 29, 2022 Page 5 ATTACHMENTS: Attachment A — City Council Staff Report, Dated October 25, 2022 Attachment B — SBTS 4138 Patrice Road Documents Attachment C — SBTS Letter to Neighbors Attachment D — Patrice Road Neighbor Email 21-5 Attachment A City Council Staff Report, Dated October 25, 2022 Available separately due to bulk at: https:Hecros.newportbeachca.gov/Web/DocVlew.aspx?d bid=0&id=2837580&page=l &cr=1 21-6 Attachment B SBTS 4138 Patrice Road Documents 21-7 SIERRA by the SEA Where Waves of Change Begin Addendum to Amended Action Plan for 4138 Patrice Rd Re: Sierra by the Sea 4138 Patrice Rd. Newport Beach, CA 92663 Dear City Council Members, November 10, 2022 This addendum is in regard to the amended action plan for 4138 Patrice Rd submitted by Sober Living by the Sea forthe 2022 Annual review demonstrating compliance with the Zoning Implementation and Public Benefit Agreement. Sober Living by the Sea (SBTS) has made compliance with the City of Newport Beach and the Good Neighbor Policy a priority since entering into this agreement in 2009. SBTS takes feedback and recommendations from the City extremely seriously and works hard to maintain a positive relationship with both the City of Newport Beach and our neighbors. Each year we provide a thorough report and work together with the City to ensure that we are following the guidelines in our agreement, addressing any potential concerns and adopting recommended and required changes to continue protecting our reputation within the community as an ethical, compliant healthcare facility that also provides the highest standard of care for the clients we serve. During our last City Council meeting, it was unfortunate and unacceptable that one of our neighbors came to voice her concerns and since then we have worked diligently to address Mrs. Martin's feedback and work to not only correct those areas of concern, but to improve our relationship with all of our neighbors. One remark made by Mrs. Martin at the City Council meeting was that she did not know who to contact to voice her concerns and she felt that her attempt to reach out was ignored by SBTS and the City of Newport Beach. In effort to open a direct line of communication for new neighbors and re-establish that line of communication for our other neighbors; I have personally went to each of our direct neighbors' homes in effort to introduce myself and ensure that direct contact information for myself, as well as Melinda Whelan was provided to them. This measure was taken to help ensure neighbors who may have a potential concern, question or feedback know who to contact and how those parties can be reached. In addition we are in the process of implementing uniform changes for our staff to help make them more distinguishable by the neighbors. One area that has remained a continued area of improvement has been second hand smoke. Since 2013, SBTS has developed and amended action plans to address this issue and plans to continue making necessary changes to ensure the comfort of our neighbors and remain compliant with our agreement to make good faith effort to be good neighbors within the community. This facility has some special considerations that have posed challenges in this regard. The homes are close together, and due to the coastal living, most of the homes have their windows open year round. In effort to combat the second hand smoke we have purchased extinguishing ashtrays and smokeless receptacles (2019 action plan), relocated our designated smoking area (2019, 2021, 2022 action plan) and implemented policies restricting smoking hours and number of clients allowed in the smoking area at one time (2022 action plan). Due to regulatory restrictions our clients cannot leave our facility premises unless it is for a medical emergency or other approved activity and accompanied by staff, so efforts made to eliminate smoking on our facility grounds are not possible due to the regulatory restrictions. 2800 Lafayette Ave I Newport Beach, CA 92663 1 949.612.2210 1 Admissions: 800.647.0042 21-8 SIERRA by the SEA Where Waves of Change Begin On October 28, 2022 1 met with Melinda Whelan, Newport Beach Assistant City Planner and a member of code enforcement to discuss relocating our smoking area to the back garage. We determined it to be the best location to address any potential second hand smoke concerns Mrs. Martin has as well as to protect our other neighbors from second hand smoke. The garage is detached from 4138 Patrice and is connected to 4142 Patrice, which is also operated by SBTS. On October 31, 2022 1 met with Mrs. Martin to discuss the plan since the walkway between 4138 Patrice and 4126 Patrice (Mrs. Martin's residence) is shared. She also agreed this location was the best option and I provided my office and cell phone number to both her and her husband so they can reach me at anytime. On November 1, 2022 we had a professional grade HEPA filtration system installed into the garage and put portable chairs (to not restrict parking) as well as self -extinguishing receptacles. On November 1, 2022 the staff received an in-service which updated them on the facility change as well as the active smoking policy which limits the smoking area to no more than 2 clients at a time and restricting the hours from 0700-2200. A secondary concern Mrs. Martin had was in regards to the trash bins, during our conversation I asked for clarification since our trash area is separate and is only shared by our 2 facilities. Mrs. Martin's trash receptacles are in the shared walkway and her concern was that her receptacles were being used by us inadvertently, I have since made sure all staff are aware of appropriate receptacles to use and asked Mrs. Martin to contact me if any further concerns arise. SBTS plans to continue evaluating the effectiveness of these action plan items and adjusting them as necessary to ensure the comfort of our neighbors as we have since the inception of our agreement in 2009. SBTS also plans to maintain a positive relationship with each neighbor, inviting feedback and addressing any potential concerns in a timely manner. Our goal is to provide quality care and be an exemplary healthcare facility that is the Gold standard in our industry. We want the City of Newport Beach to be proud to have us in the community and we will continue to strive for that, making every effort possible to address any area of our performance that is not in alignment with that goal. I thank you for your time and we look forward to many years of continued support from the City of Newport Beach. Sincerely, Julie Thorne Director of Quality & Compliance, Sierra by the Sea 2800 Lafayette Ave I Newport Beach, CA 92663 1 949.612.2210 1 Admissions: 800.647.0042 21-9 Objective Action/Activity Target dates Status 1. Develop and support action Began effort September 19, 2013 09/20/2013 — Ongoing plan for eliminating smoking A. SBTS management to indefinite issues at 4138 Patrice Rd. educate all clients and staff on the smoking policy. B. Implement smoking policy and repercussions for non- adherence. C. November 01, 2019 designated East facing patio as smoking area. Installed smokeless ashtrays. D. September 01, 2021 relocated designated smoking area from East facing side patio to front patio and installed smoke extinguishing receptacles for smoking area. E. January 01, 2022 relocated designated smoking area to West facing side patio. F. May 15, 2022 Amended smoking policy to allow no more than 2 clients to be in designated smoking area at the same time. G. May 15, 2022 Amended smoking policy to encourage clients who were appropriate to leave facility, per DHCS standards of care, to be accompanied by staff to smoke across the street. H. 10/28/2022 met with assistant city planner and code enforcement officer to discuss potential solution of relocating smoking area to rear garage. I. 10/31/2022 Made contact with neighbor (Nabila Martin) to discuss neighbor concerns and potential proposed solution. 21-10 J. 11/01/2022 Installed professional grade HEPA air filtration system and portable chairs to not restrict parking into back garage. K. 11/01/2022 Relocated designated smoking area to back garage (see aerial photo Exhibit A) L. Provided in-service training to staff regarding smoking policy, limiting smokers to 2 at a time and relocation of designated smoking area. M. Restricted smoking hours to 7:00 am-10::00 pm N. Sent written correspondence to neighbors, providing contact information for facility compliance director and addressed Action Plan Items. 2. Address potential garbage Began effort October 26, 2022 10/26/2022 — Ongoing receptacle concerns at 4138 A. Provided training in- indefinite Patrice service to staff regarding trash receptacles and appropriate trash disposal. B. Sent written correspondence to neighbors, providing contact information for facility compliance director and addressed Action Plan Items. 21-12 Attachment C SBTS Letter to Neighbors 21-13 SIERRA by the SEA Where Waves of Change Begin Re: Sierra by the Sea 4138 Patrice Rd. Newport Beach, CA 92663 Hello Neighbor, November 11, 2022 My name is Julie Thorne and I am the Director of Quality & Compliance for Sierra by the Sea. I wanted to formally introduce myself, tell you a little about our facility and answer some questions you may have about us. Sierra by the Sea (formerly Sober Living by the Sea) has been operating in Newport Beach for nearly 20 years. Our facility is fully licensed and certified by the Department of Health Care Services (DHCS) and accredited by the Commission on Accreditation of Rehabilitation Facilities (CARF). We offer sub -acute detoxification and residential treatment services. We follow strict regulatory guidelines and work very hard to remain compliant with all regulatory bodies. In addition we strive to be good neighbors in the community, and make a good faith effort to keep our premises well maintained, clear of trash and debris, minimize secondhand smoke and not be a nuisance to our neighbors. We are fully staffed 24 hours a day, and our clients/patients are never left unattended in our facility for any reason. Our staff is comprised of Registered Nurses, Licensed Vocational Nurses, Physicians, Physicians Assistants, Licensed and Associate Therapists, Certified and Registered Counselors and Medical Assistants. Ideally, we would do such an excellent job at being good neighbors that you do not notice we are here, but if that is not the case I would like to provide my direct contact information to you for any concerns or questions you may have. I can be reached via email or by phone directly, I am also including our main number which is answered 24 hours a day by a member of our staff who can reach myself or another member of our leadership team immediately. Thank you for your time and please do not hesitate to reach out to me for any questions or concerns you may have. Sincerely, Julie Thorne, BSN, CADC-II Director of Quality & Compliance 2800 Lafayette Avenue Newport Beach, CA 92663 949-688-6059 Direct Office Line julie.thome&sierrabythesea.com Email Additionally, should you wish to reach out to a City representative regarding the zoning agreement between the City and Sierra by the Sea, you can reach out to Melinda Whelan, Assistant Planner, City of Newport Beach Planning Division, Community Development Department at 949-644-3221 or by email at MWhelan@newportbeachca.gov. 2800 Lafayette Ave I Newport Beach, CA 92663 1 949.612.2210 1 Admissions: 800.647.0042 21-14 Attachment D Patrice Road Neighbor Email 21-15 Whelan, Melinda From: Nabila Carson <nabilakcarson@gmail.com> Sent: November 16, 2022 10:00 AM To: Whelan, Melinda Subject: Patrice Road Sober Living Facility -Smoking Concerns [EXTERNAL EMAIL] DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe. Melinda - Per your constant and overwhelming request to memorialize our discussions and recent concerns regarding the sober living facility off Patrice Road in Newport Beach, I am confirming we had a phone call to review recent changes by the facility and that smoking area for the patients has been moved to the garage causing less of an impact to my family. Additionally, per your request, I am confirming that I spoke with the manager at the facility who called to check in to discuss the concerns and advise of the changes. As of now the issue has been resolved however I still stand strong in my dismay in such facilities being in a residential area/environment where there is such close proximity to other homes as these types of businesses bring emotional trauma in neighborhoods. Studies have found energies from depression and trauma translate to other energies causing impact on others. Additionally, note this facility is housing for "handicapped" individuals, it is essentially a place of business bringing in revenue. They simply should not be allowed in a residential setting. I am in deep gratitude for the city's interest in my concerns and the immediate attention that was given. For now, we are satisfied with the issue. Thank you, Nabila Carson 347-602-1088 21-16