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HomeMy WebLinkAbout03-20-2023-BLT-AGENDA PACKETCITY OF NEWPORT BEACH BOARD OF LIBRARY TRUSTEES AGENDA Balboa Branch Library 100 E. Balboa Boulevard, Newport Beach, CA 92662 Monday, March 20, 2023 - 5:00 PM Board of Library Trustees Members: Paul Watkins, Chair Janet Ray, Vice Chair Douglas Coulter, Secretary Barbara Glabman, Trustee Ash Kumra, Trustee Staff Members: Melissa Hartson, Library Services Director Francine Jacome, Administrative Support Specialist The Board of Library Trustees meeting is subject to the Ralph M. Brown Act. Among other things, the Brown Act requires that the Board of Library Trustees agenda be posted at least seventy-two (72) hours in advance of each regular meeting and that the public be allowed to comment on agenda items before the Commission and items not on the agenda but are within the subject matter jurisdiction of the Board of Library Trustees. The Chair may limit public comments to a reasonable amount of time, generally three (3) minutes per person. The public can submit questions and comments in writing for the Board of Library Trustees to consider. Please send them by email to the Library Services Department at LibraryBoard@newportbeachca.gov by Sunday, March 19, at 4:00 p.m. to give the Board of Library Trustees time to consider your comments. All emails will be made part of the record. The City of Newport Beach’s goal is to comply with the Americans with Disabilities Act (ADA) in all respects. If, as an attendee or a participant at this meeting, you will need special assistance beyond what is normally provided, we will attempt to accommodate you in every reasonable manner. Please contact Melissa Hartson, Library Services Director, at least forty-eight (48) hours prior to the meeting to inform us of your particular needs and to determine if accommodation is feasible at (949) 717-3801 or mhartson@newportbeachca.gov. NOTICE REGARDING PRESENTATIONS REQUIRING USE OF CITY EQUIPMENT Any presentation requiring the use of the City of Newport Beach’s equipment must be submitted to the Library Services Department 24 hours prior to the scheduled meeting. I.CALL MEETING TO ORDER II.ROLL CALL III.PLEDGE OF ALLEGIANCE IV.NOTICE TO THE PUBLIC The City provides a yellow sign-in card to assist in the preparation of the minutes. The completion of the card is not required in order to address the Board of Library Trustees. If the optional sign-in card has been completed, it should be placed in the tray provided. The Board of Library Trustees of Newport Beach welcomes and encourages community participation. Public comments are generally limited to three (3) minutes per person to allow everyone to speak. Written comments are encouraged as well. The Board of Library Trustees has the discretion to extend or shorten the time limit on agenda or non-agenda items. As a courtesy, please turn cell phones off or set them in the silent mode. March 20, 2023 Page 2 Board of Library Trustees Meeting V.CONSENT CALENDAR All matters listed under CONSENT CALENDAR are considered to be routine and will all be enacted by one motion in the form listed below. Board of Library Trustees have received detailed staff reports on each of the items recommending an action. There will be no separate discussion of these items prior to the time the Board of Library Trustees votes on the motion unless members of the Board of Library Trustees request specific items to be discussed and/or removed from the Consent Calendar for separate action. Members of the public who wish to discuss a Consent Calendar item should come forward upon invitation by the Chair. A.Consent Calendar Items Minutes of the Feb 21, 2023 Board of Library Trustees Meeting (pp. 5-12)1. DRAFT OF MINUTES Patron Comments (pp. 13-15)2. Monthly review of evaluations of library services through suggestions and requests received from patrons. PATRON COMMENTS Library Activities (pp. 16-24)3. Monthly update of library events, services and statistics. FEBRUARY ACTIVITIES Expenditure Status Report (p. 25)4. Monthly expenditure status of the library's operating expenses, services, salaries and benefits by department. FEBRUARY EXPENDITURES Board of Library Trustees Monitoring List (p. 26)5. List of agenda items and dates for monthly review of projects by the Board of Library Trustees. MONITORING LIST March 20, 2023 Page 3 Board of Library Trustees Meeting VI.CURRENT BUSINESS A.Items for Review Library Use Policy (NBPL 1)(pp. 27-36)6. Staff requests that the Board of Library Trustees review and approve changes to Library Policy NBPL 1, Library Use Policy. STAFF REPORT ATTACHMENTS A-C Balboa Branch Update (pp. 37-40)7. Branch Librarian Evelyn Rogers presents an overview of Balboa Branch's activities and resources. STAFF REPORT Acceptance of Donation (p. 41)8. Staff recommends that the Board of Library Trustees approve that acceptance of a donation from Andrea and John Rohrer. STAFF REPORT Lecture Hall Update9. Trustee Ray will report on activities related to the Library Lecture Hall project. Balboa Branch Replacement Update10. Trustee Ray will report on activities related to the Balboa Branch Replacement project. Library Services11. Report of Library issues regarding services, patrons and staff. March 20, 2023 Page 4 Board of Library Trustees Meeting B.Monthly Reports Library Foundation Liaison Reports12. A. Library Foundation Board - Report of the most recently attended meeting. B. Library Live Lectures Committee - Report of the most recently attended meeting. C. Witte Lectures Committee - Report of the most recently attended meeting. Friends of the Library Liaison Report13. Trustee update of the most recently attended Friends of the Library Board meeting. Literacy Services Liaison Report14. Trustee update of the most recently attended Literacy Services Advisory Board meeting. VII.PUBLIC COMMENTS ON NON-AGENDA ITEMS Public comments are invited and non-agenda items generally considered to be within the subject matter jurisdiction of the Board of Library Trustees. Speakers must limit comments to three (3) minutes. Before speaking, we invite, but do not require, you to state your name for the record. The Board of Library Trustees has the discretion to extend or shorten the speakers’ time limit on agenda or non-agenda items, provided the time limit adjustment is applied equally to all speakers. As a courtesy, please turn cell phones off or set them in the silent mode. VIII.BOARD OF LIBRARY TRUSTEES ANNOUNCEMENTS OR MATTERS WHICH MEMBERS WOULD LIKE PLACED ON A FUTURE AGENDA FOR DISCUSSION ACTION OR REPORT (NON-DISCUSSION ITEM) IX.ADJOURNMENT CITY OF NEWPORT BEACH Board of Library Trustees Newport Beach Central Library 1000 Avocado Avenue, Newport Beach, CA 92660 Meeting Minutes Tuesday, February 21, 2023 – 5:00 p.m. I.CALL MEETING TO ORDER – 5:00 P.M. II.ROLL CALL – Roll call by Francine Jacome, Administrative Support Specialist Trustees Present: Chair Paul Watkins, Vice Chair Janet Ray, Trustee Barbara Glabman, Trustee Ash Kumra Trustees Absent: Secretary Doug Coulter (excused) Staff Present: Melissa Hartson, Library Services Director Francine Jacome, Administrative Support Specialist Rebecca Lightfoot, Adult Services Coordinator/Acting Library Services Manager Annika Helmuth, Branch and Youth Services Coordinator Andrew Kachaturian, Circulation and Technical Processing Coordinator Lisa Weber, Reference Librarian III.PLEDGE OF ALLEGIANCE – Led by Chair Watkins IV.NOTICE TO THE PUBLIC – Waived V.CONSENT CALENDAR – Administrative Support Specialist Francine Jacome A.Consent Calendar Items 1.Minutes of the January 17, 2023 Board of Library Trustees Meeting Chair Watkins requested Trustee Kumra abstain from approving the Minutes of the January 17, 2023 Board of Library Trustees (BLT) meeting due to his excused absence, and therefore would only be approving the rest of the Consent Calendar. Chair Watkins noted that he had the following corrections to the minutes: •Handwritten Page 11: Third paragraph from the bottom on the fourth linethe sentence beginning with “He said since there was this near tie…”, Chair Watkins noted there should be a comma after Fire Station between thearchitect who was selected over the one that had experience designing theCdM Library/Fire Station and continue the following sentence. •Handwritten Page 11: Last paragraph, delete the word “these” precedingTrustee Glabman. •Handwritten Page 13: Very last sentence on the page, add the word “is”after the word “it”. 5 Board of Library Trustees Meeting February 21, 2023 Page 2 • Handwritten Page 14: Third paragraph from the bottom, second sentence should begin with “Since” and not “The” and add a comma after “48 tickets”. • Handwritten Page 16: Sixth paragraph from the top Newport Beach resident, Ms. Rhonda Watkins stated Graduate School of Business, not “graduating School”. • Handwritten Page 16: Item #16, fourth line, “David William’s Upham” remove the apostrophe on Williams. Trustee Glabman noted the following correction: • Handwritten Page 9: The very first line was Vice Chair Ray who graduated from Harbor View. 2. Patron Comments Monthly review of evaluations of library services through suggestions and requests received from patrons. 3. Library Activities Monthly update of library events, services, and statistics. 4. Expenditure Status Report Monthly expenditure status of the library’s operating expenses, services, salaries, and benefits by department. Chair Watkins noted that they are 3% under budget after 58% of the Fiscal Year (FY) has expired. Maintenance operations expense is at 64%, about 6% higher than the pro rata expiration of the FY. 5. Board of Library Trustees Monitoring List List of agenda items and dates for monthly review of projects by the Board of Library Trustees. Chair Watkins mentioned he spoke with Library Services Director Hartson regarding his concern about the number of errors and typos in the Minutes. Director Hartson indicated a new transcriptionist has been requested for future meeting Minutes. Chair Watkins asked if there were any further questions, comments or public comments on the Consent Calendar and there were none. Motion made by Trustee Glabman, seconded by Vice Chair Ray, and carried (3-0-1-1) to approve the Consent Calendar with edits to the minutes of the Board of Library Trustees meeting on January 17, 2023. AYES: Watkins, Ray, Coulter, Glabman NOES: ABSTENTIONS: Kumra (Minutes) ABSENCES: Coulter VI. CURRENT BUSINESS A. Items for Review 6 Board of Library Trustees Meeting February 21, 2023 Page 3 6. Display and Distribution of Materials Policy (NBPL 8) Staff requests that the Board of Library Trustees review Library Policy NBPL 8, Display and Distribution of Materials. Library Services Director Hartson explained that the Display and Distribution of Materials Policy before the Board works well and allows government entities and Library support organizations to display public information detailing programs and services. The policy keeps materials allowed at a manageable level and prevents an overabundance within the limited spaces. One minor change was noted. Director Hartson recommended the policy reference “Board of Library of Trustees” instead of “Library of Trustees”. Jim Mosher, Newport Beach Resident, provided public comment regarding a similar policy that was passed in 2015, however health information was not allowed that was intended for the benefit of the community. Mr. Mosher suggested the policy be edited to allow staff to make exceptions. Motion made by Trustee Glabman, seconded by Trustee Kumra, and carried (4-0-0-1) to adopt NBPL 8: Display and Distribution of Materials Policy. AYES: Watkins, Ray, Kumra, Glabman NOES: ABSTENTIONS: ABSENCES: Coulter 7. Annual Budget – Preliminary Review Staff requests that the Board of Library Trustees review and approve the preliminary Library operating budget for Fiscal Year 2023-24. Adult Services Coordinator/Acting Library Services Manager Lightfoot reported it is the time of year staff introduces the preliminary budget for FY 2023-24. A meeting is scheduled Thursday, February 23 with City Manager Grace Leung to discuss requested program enhancements. Requests include additional funding for building maintenance at the Central Library and Mariners Branch as well as two program requests for Cultural Arts: additional funds for the Sculpture Exhibition in Civic Center Park and for Cultural Arts Grants. Personnel numbers have not yet been calculated. The numbers reflected in Attachment A were provided by the Finance department. In response to Chair Watkins inquiry of the zeros listed in Attachment B, Acting Library Services Manager Lightfoot stated that staff does not project donations or grants in the report. Library Services Director Hartson indicated staff will request the Board’s final budget approval in April 2023, which staff anticipate will include the personnel budget. Jim Mosher, Newport Beach Resident, provided public comment that Attachment A shows the same details that are presented to City Council, and he believes the budget should include more details of what is included in the line items; and questioned how the line item for materials compares to prior year budgets and if that number represents what the Library anticipates spending for printed materials. 7 Board of Library Trustees Meeting February 21, 2023 Page 4 Director Hartson responded to Mr. Mosher’s comment and explained the $300,000 for print materials is less than half of the $669,000 Library materials appropriations. Expenditures also include media materials such as Blu-rays, audio books, DVDs, music, downloadable content, as well as database expenses. Prior years included a total budget of $619,000 per year, until last year, when their budget was awarded an additional $50,000, which puts the current appropriated amount at $669,000. Motion made by Trustee Kumra, seconded by Vice Chair Ray, and carried (4-0-0-1) to approve the preliminary Library Budget for FY 2023-2024. AYES: Watkins, Ray, Kumra, Glabman NOES: ABSTENTIONS: ABSENCES: Coulter 8. Arts and Culture Update Staff will present the annual report on the activities of the Cultural Arts Division. Library Services Director Melissa Hartson reported the annual review of the Library’s Cultural Arts Division. Each year, Concerts on the Green are held on the Civic Center Green. In 2022, five concerts were hosted for thousands of attendees from Memorial Day through September. A final concert took place in October 2022 at Marina Park. The artwork in the Central Library gallery space is displayed on a rotational basis and is a two-month exhibit. Artists are selected through a City Arts Commission (CAC) subcommittee. The Newport Beach Art Exhibition normally takes place annually; 2023 will be the first year back post COVID. The event is scheduled for June 24, 2023, and will include a juried art show, food pavilion, musicians and children’s art activities. The grand opening of Phase VIII of the Sculpture Exhibition in Civic Center Park will tie into this event. The Newport Beach Arts Foundation (NBAF) is a fundraising partner to help support the arts within the City; their annual event, Art in the Park, will be held in the fall, also on the Civic Green. The CAC awards grants to outside organizations every year to expand arts programming in the community. Last year, the CAC awarded a total of $30,000 to multiple arts organizations. The first phase of the Sculpture Exhibition in Civic Center Park was installed in 2014. It is a phased rotational exhibit, and each phase remains on display for two years. There are 10 sculptures per phase. Phase VIII installment is set for June 2023 to replace outgoing Phase VI. It is a cost-effective way to bring art to the community without the responsibility of maintaining the art. The CAC held the second annual Student Art Exhibition. The entries doubled from last year, to over 180 entries, submitted by students from pre-K through 12th grade. The CAC presented awards to winners in three different age categories. 8 Board of Library Trustees Meeting February 21, 2023 Page 5 Trustee Kumra inquired about the number of artists displayed in the Sculpture Exhibition in Civic Center Park and if they rotated separately. Director Hartson explained that each year, two phases are on display. Currently, Phases VI and VII are on display. Phase VI is set to expire, and Phase VIII will be installed, leaving Phases VII and VIII on display in 2023-2024. A photography contest will be held during this time to coincide with the exhibition of the two phases. Trustee Glabman commented that she is happy to see the Student Art Exhibition implemented and inquired as to how the art is judged and if the winning art is displayed in the Library. Director Hartson responded that the CAC subcommittee selects winners in three different categories and all of the student art submissions were displayed in the Library in January and February. Trustee Glabman recommended displaying some of the age-appropriate art in the Children’s Library for a longer span of time and also inquired as to how the schools were selected for some of the cultural arts grants. Director Hartson explained the grantees submit applications for their own programs, and the award recommendations are made through a CAC subcommittee, which are then approved by the CAC. CAC recommendations are presented to City Council for final approval. Chair Watkins asked how the Sculpture Exhibition in Civic Center Park is funded. Director Hartson explained that it is funded primarily by the City’s general fund. The NBAF also donated funds toward the exhibition. Jim Mosher, Newport Beach Resident, provided public comment that the City had previously received a State Grant that supported the sculpture exhibition for about two years. For many years the City had an arts coordinator position that was terminated, after which time the responsibility fell on the Library director. Perhaps the position could be reinstated to free up the Library director’s time. Chair Watkins received and filed the report. 9. Lecture Hall Update Trustee Ray will report on activities related to the Library Lecture Hall project. Vice Chair Ray reported that the bids for the project opened last month and will close February 28, 2023. Currently, five bids have been submitted. Jerry Kappel, Newport Beach Public Library Foundation (NBPLF) CEO, reported the recent benefit for the Witte Hall technology raised close to $30,000. Chair Watkins received and filed the report. 9 Board of Library Trustees Meeting February 21, 2023 Page 6 10. Balboa Branch Replacement Update Trustee Ray will report on activities related to the Balboa Branch Replacement project. Trustee Glabman reported that the subcommittee met with Public Works, and the design plan will start in 2023, with construction expected to begin in 2025. Public Works selected the design firm, and City Council will determine the budget. It will include a small three-person fire station. Public Works expects to begin geotechnical work over the next two weeks. Another meeting is scheduled for February 28, to refine ideas and review the site survey for community input prior to future meetings with Public Works. Chair Watkins inquired who attended the meeting from Public Works. Library Services Director Hartson answered that Director Dave Webb, Tom Sandefur, and Jim Houlihan from Public Works attended. Chair Watkins received and filed the report. 11. Library Services Report on Library issues regarding services, patrons, and staff. Library Services Director Hartson reported that she attended the annual City Council planning session, which was held the end of January 2023. The two Library-focused projects discussed were the Library and Fire Station Replacement and the Library Lecture Hall. A recruitment opened to fill the Library Services Manager position that has been vacant for several years. This position will complete the administrative team. Project Adult Literacy (PAL) is currently without a program coordinator and department assistant. Staff are working closely with the PAL Advisory Board, the prior coordinator, and program volunteers during this gap period. Trustee Glabman inquired who is currently handling the program. Director Hartson responded that Acting Library Services Manager Lightfoot is currently working with the previous coordinator. Chair Watkins received and filed the report. B. Monthly Reports 12. Library Foundation Liaison Reports A. Library Foundation Board – Report on the most recently attended meeting. Vice Chair Ray reported she was impressed with NBPLF Board from the most recent meeting she attended. They show fiscal responsibility, there are many events and fundraisers on their schedule, and they are effective with their marketing efforts. 10 Board of Library Trustees Meeting February 21, 2023 Page 7 Jerry Kappel, NBPLF CEO, reported that, financially speaking, fundraising across the nation is in flux. There has not been a decrease in major donors, but unfortunately there has been a decline in basic membership donors. This has not yet affected the NBPLF financially; they are currently running about 11% higher in donations than they were this time last year. Chair Watkins received and filed the report. B. Library Live Lectures Committee – Report on the most recently attended meeting. Trustee Kumra reported that tickets are still available for the upcoming Library Live event featuring Omar El Akkad. There seems to be a marketing effort going on with Library Live. Trustee Kumra expressed a concern about the challenges of differentiating between the marketing efforts between Library Live and the Witte Lectures. The Library Live Committee has mentioned going before the NBPLF for consideration of a branding initiative. He will have another update after the next meeting. Chair Watkins received and filed the report. C. Witte Lectures Committee – Report of the most recently attended meeting. Chair Watkins reported that he attended the recent Witte Lecture featuring Anne Applebaum, and attendance was good. Tickets sales to date for upcoming Witte Lectures are at 108 sold for Arthur Caplan on March 3 and 107 sold for March 4; for Cristina Mittermeier, 118 sold for March 31 and 111 sold for April 1; for Jill Lepore, 133 sold for April 28, and 134 sold for April 29. Chair Watkins received and filed the report. 13. Friends of the Library Liaison Report Trustee update on the most recently attended Friends of the Library Board meeting. Library Services Director Hartson reported that January Bookstore sales were at $16,921.45. Membership fees collected were $1,564, for a total income of $18,577.87. In response to Trustee Glabman’s question last month regarding membership renewal notifications, reminders are sent out to inform the members of their dues. Three-year members receive a notification by mail. If dues have not been collected after two weeks, a letter is mailed with a return envelope. There are presently 857 members, and the next used book sale will be on June 2 and June 3, 2023. Vice Chair Ray recalled she joined Friends of the Library several years ago, and she has not heard from them since. She’s not sure what level she joined; some type of communication might be helpful. Trustee Glabman indicated the same for her, which is why she asked the question last month about the notifications. 11 Board of Library Trustees Meeting February 21, 2023 Page 8 Chair Watkins joined as a lifetime member, and he receives a blurb from Friends once a week and suggested she talk to President Pam Crook to get on the mailing list. Director Hartson had an addendum to the earlier services update regarding California Parks Passes. They started with four passes, one for each location, and they have been granted more and are now circulating 23 passes, with an expected uptick in use during spring break. The passes are first come, first served, and they have seen good turnover in circulation per pass thus far. The program is set to expire in summer of 2024. Last fall, the State Library recognized Newport Beach Public Library as one of the top 5 in the number of circulations per pass. Park Pass availability can be found on the Library’s website. Chair Watkins received and filed the report. 14. Literacy Services Liaison Report Trustee update of the most recently attended Literacy Services Advisory Board. Trustee Glabman reported she had nothing additional to report because Library Services Director Hartson already covered the update. PAL is currently a work in progress, but they have an outstanding group of volunteers on their Advisory Board. Chair Watkins commented in spite of recent issues, the program will be re-invigorated, and he encouraged the Trustees to attend the Happy Hour fundraising event on March 25, to help show support of the program. Chair Watkins received and filed the report. VII. PUBLIC COMMENTS ON NON-AGENDA ITEMS None. VIII. BOARD OF LIBRARY TRUSTEES ANNOUNCEMENTS OR MATTERS WHICH MEMBERS WOULD LIKE PLACED ON A FUTURE AGENDA FOR DISCUSSION ACTION OR REPORT (NON-DISCUSSION ITEM) Trustee Glabman inquired about passport services and whether the federal government covers the staff expense. Library Services Director Hartson responded that the Library staff are passport-certified, and the City covers the staff expense. The federal government does not provide funding. It is a service benefit to the community. The execution fee is set by the government and the City’s Finance department adjusted the cost of passport photos. The cost is $35 dollars per application; it does cost the City money to run the program. Chair Watkins stated the next meeting will be at the Balboa Branch Monday March 20, at 5:00 p.m. IX. ADJOURNMENT – 6:07 p.m. 12 FEBRUARY 2023Comment #Date ReceivedSource of CommentStaff MemberStaff Member TitleDate Responded to Patron 102/01/2023EmailAnnika HelmuthBranch & Youth Services Coordinator02/01/2023202/01/2023Comment CardRebecca LightfootLibrary Services Manager, Acting02/01/2023302/01/2023Comment CardRebecca LightfootLibrary Services Manager, Acting02/01/2023402/02/2023EmailRebecca LightfootLibrary Services Manager, Acting02/03/2023502/03/2023EmailRebecca LightfootLibrary Services Manager, Acting02/03/2023NEWPORT BEACH PUBLIC LIBRARY PATRON COMMENTSCommentResponseI like the computers, but I would like if study rooms could be reserved for one hour time blocks with the option to extend if no one else is booked to use them. This would be instead of two hour blocks which can be too long to wait for someone who needs to use only one of three rooms.Thank you for taking the time to fill out a comment card at the Central Library. We always appreciate suggestions. In regards to the Study Room policy and limiting the time to one hour blocks instead of two, we have found that two hours seems to be a good limit. Our experience has been that most patrons do need the room for the full two hour block and often ask about extending it if no one else is waiting. You are welcome to make a reservation same day, in person, at the reference desk. Please let me know if you have any other comments or concerns.I’ve just filled out the youth volunteer application and I was wondering if I should bring that in person or submit it online. Either way is fine! Thanks.Thank you for your interest in volunteering at the Newport Beach Public Library. Youth volunteer applications are processed online. A link to the online application is available on our website: https://www.newportbeachlibrary.org/teens/volunteers. If you have further questions about available youth volunteer opportunities, I welcome you to email teenservices@newportbeachca.gov.The Newport Beach Public Library Foundation holds a book discussion group. You can find information about the group here on their website: https://nbplf.foundation/programs/book-discussion-group/. I hope that helps! Please let me know if you have any other questions. Thank you.I'd like to see the same noise policy for the study desk area as the computer area rather than the double standard that now exists.Thank you for taking the time to fill out a comment card recently at the Central Library. We appreciate the feedback and always work to improve any way we can. In regards to the noise policy upstairs by the computer area—the Use Policy states that interfering with other patrons’ use of the library is prohibited. If the noise level is at an unacceptable volume, please let staff at the Reference desk know so they can address the issue appropriately. Please don’t hesitate to let me know if you have any other comments or concerns.I was not able to log in to Value Line this morning. I was earlier this week. I reentered my number twice and it was correct both time. I'm not sure what is going on. Thank you.I am sorry to hear that you are having issues logging into ValueLine. I was able to successfully log in using your barcode number. I would suggest clearing the cache on your web browser or using an incognito window to see if that resolves the issue. If not, please let me know so I can get in touch with their support team. Thank you.Is there still a book club? Thanks.13 FEBRUARY 2023Comment #Date ReceivedSource of CommentStaff MemberStaff Member TitleDate Responded to Patron NEWPORT BEACH PUBLIC LIBRARY PATRON COMMENTSCommentResponse602/13/2023EmailMelissa Hartson Library Services Director 02/13/2023702/13/2023EmailCamille Escareal-GarciaCultural Arts Assistant02/13/2023802/22/2023EmailTerry SanchezPrograms Specialist02/24/2023902/22/2023EmailTerry SanchezPrograms Specialist02/24/2023Thank you so much for these items. This was a very fun class with some strong storytellers. Such a powerful group of people. Thank you also for your work on coordinating everything, it went flawlessly. I look forward to hearing from you regarding the Storytelling 2.0 class, and would love to participate, schedules permitting. In the meantime, my thanks again for all you do.Thank you for your email. I’m very happy to know that you enjoyed and benefitted from the Storytellers Writing Workshop. The 2.0 class that begins in two weeks is currently full. I’m happy to add you to the waitlist. You will receive an email from me if a spot opens up for you. We also hope to offer a 2.0 next season. Please feel free to reach out with any questions. Thanks so much for putting this workshop on. I got so much out of it and found it very inspirational!Thank you for your email. I’m very happy to know that you enjoyed and benefitted from the Storytellers Writing Workshop. I hope that you will keep writing and sharing your stories.I type this as a reminder that the old man is singing again as he does everyday with head phones on sitting at his computer. Because of his violent behavior in the past I don't want to report him physically where he can see me. I'm not sure if the librarian can hear the singing, but it's getting louder and is certainly where I have noticed others moving away from him. Singing doesn't belong in a library. Sorry to report this, but it a disturbance. When anyone walks by he stops.Thank you for reporting this behavior. Staff will monitor the situation and address the disruptive behavior.How does one go about having their art work displayed in the Central library? Thank you.Thank you for your interest in displaying art here at the Central Library Gallery. We are delighted to hear that you would consider applying. Attached please find the Application for the Review and Consideration of Art. Please follow the instructions on the application form and include sample photos of your artwork. The application can be submitted in person, mailed, or through email. The Art in Public Spaces ad hoc subcommittee will review your application. However, please note that our gallery schedule is full until August, and that the subcommittee meets once or twice a year. It may take some time before I have an update for you, however, you are welcome to contact me if you would like to check in. If you have any questions regarding the application, please give me a call at 949-717-3802.14 FEBRUARY 2023Comment #Date ReceivedSource of CommentStaff MemberStaff Member TitleDate Responded to Patron NEWPORT BEACH PUBLIC LIBRARY PATRON COMMENTSCommentResponse1002/22/2023EmailTerry SanchezPrograms Specialist02/24/20231102/22/2023EmailTerry SanchezPrograms Specialist02/24/20231202/24/2023EmailTerry SanchezPrograms Specialist02/28/2023Thank you so much for offering this workshop at the Newport Beach Central Library. Chris is an excellent instructor with his experience, examples and suggestions. I learned so much from this short program and really appreciated the opportunity to join such an interesting group. I didn't get a chance to share, I caught a cold this week, and was hesitant to try to speak loud enough to be heard. I did work on the assignments on my own, and hope to continue to do that. One of the other members of the group worked with my husband, so it was a pleasant surprise to see a familiar face, and I had no idea she was a writer or that she would be there. Life is full of surprises! I really enjoyed this workshop and hope you continue to offer excellent programs like this in the future. Please let me know how I can keep informed of your next events.Thank you for your email. I’m so glad to know that you enjoyed and benefitted from the Storytellers Writing Workshop. How fun that you crossed paths with your husband’s coworker in the class! It’s so fun to hear that happening in the library. I see that you are on our email list so that is the best way to be notified of future programs. Please also always feel free to check our website calendar. Thank you, Terry and the Newport Library, for facilitating the workshop. Thank you, Chris, for the teachings and for making yourself available to questions from us. It was inspiring to hear other stories, as for over a year now, I have lost my voice. It is slowly coming back and I am grateful to have been part of the workshop. Looking forward to hearing about the 2.0 version.Thank you for your email. I’m happy to know that you benefitted from the Storytellers Writing Workshop and were inspired to keep writing! I’d like to know how I can get notice of Chris’ 2.0 Storytellers Workshop. Of course I understand it will be the one after this March one. As a Friend of the Library I am especially glad to see how well that money is used in offering this program. Clearly it is needed & I can attest to the fact that Chris’ teaching style makes it as successful as it is. He not only is a good instructor, he is very motivating. Many of the writing pieces I shared in the class were in a file untouched for years. This program & Chris motivated me to pull out that file and write again. Now I am not only motivated to finish my writing project, I am determined to finish it. The format of having to go to a physical class of real people (I’m not a Zoomer) & bring my writing makes me feel like I “have to write, I owe it to me, the instructor and class” and so I get past my anxiety. I write and I feel good. Looking forward to hearing from you and hopefully getting into Storytellers Workshop 2.0 in the Spring…after all I made it into 1.0 :)Thank you for your email. We appreciate your feedback. I’m happy to know you benefitted from the Storytellers Writing Workshop and were inspired to keep writing. We hope to schedule another 2.0 class next season. All past participants of the Storytellers Writing Workshops will be invited to register. So keep an eye out next season for an email. 15 NEWPORT BEACH PUBLIC LIBRARY  To:  Board of Library Trustees  From:  Melissa Hartson, Library Services Director  Re:  Report of Library Activities – March 20, 2023 Meeting  ________________________________________________ _________________ _ MELISSA HARTSON, LIBRARY SERVICES DIRECTOR  All‐Staff Meeting  The Library held an All‐Staff Meeting at the beginning of February. This was the first All‐Staff Meeting  since the COVID‐19 pandemic. The Library Administration reviewed our accomplishments from 2022 and  set the path for 2023. Highlights included an overview of the upcoming Balboa Library and Fire Station  Project, the introduction of new training courses available for all staffing levels, and Library Foundation  CEO, Jerry Kappel who graciously gave a presentation on Witte Hall. Meetings such as these provide  meaningful opportunities for our entire team to learn together. With a number of new staff onboarded  over the past year, this meeting was the first opportunity for several staff to meet one another in person.    WHEELHOUSE LIST FOR LIBRARY TRUSTEES  Library Live: Omar El Akkad Thursday, March 23, 7 p.m. Friends Meeting Room, Central Library Board of Library Trustees Meeting Monday, April 17, 5 p.m. Central Library Happy Hour with Gregg Hurwitz Project Adult Literacy Fundraiser Saturday, March 25 ‐ Canceled Library Live: Min Jin Lee Thursday, April 20, 7 p.m. Friends Meeting Room, Central Library Medicine in Our Backyard: Nimisha K. Parekh, MD, MPH Monday, March 27, 7 p.m. Friends Meeting Room, Central Library Digital Saturday Saturday, April 22, 10 a.m. – 3 p.m. Central Library Witte Lecture: Cristina Mittermeier Friday, March 31, 7 p.m. Saturday, April 1, 2 p.m. Friends Meeting Room, Central Library National Library Week April 23 – 29 City Council Proclamation Tuesday, April 25, 4 p.m. City Council Chambers Sunday Musicale: Mirror Visions Ensemble Sunday, April 16, 3 p.m. Friends Meeting Room, Central Library 16 ANNIKA HELMUTH, BRANCH AND YOUTH SERVICES COORDINATOR    Branches   All branches hosted Valentine’s Day‐themed craft programs this month. Balboa’s Hearts and Hugs Crafts  saw an impressive 46 participants. Mariners also hosted a Winter Bookshelf Hunt, a new activity where  children were challenged to find books in different categories in exchange for a small prize. It encouraged  both advanced library usage and information literacy, and with over 100 participants, it was a popular  program, too!    Youth Services   LEGO Saturdays at Central received an upgrade this month with the introduction of the challenge wheel.  Participants had a great time spinning the wheel to see what design they’d create. Teen volunteers are a  big help with this program and are often actively asking participants questions about their designs and  checking in on each group while making sure the room stays organized.    Another popular monthly program, Drop‐In Crafternoons, turned into a Valentine's Day Party this month  and was a big hit with almost 150 participants. Families were excited to spend their Valentine's Day at the  library playing and interacting with other families at our various crafting and game stations. Overall, it was  a fun and love‐filled afternoon for all ages.    Two first‐grade class field trips also occurred in February with Andersen Elementary visiting early in the  month and Newport Coast Elementary visiting at the end of the month. The students learned all about  the library collection and special programs along with a special behind the scenes look at the circulation  workroom. Students were excited to receive book bags and a free book courtesy of the Friends of the  Library. Chaperones and teachers gave library staff a big thank you for a fun visit and noted that their  students are looking forward to coming back with their families. So far this year, 329 first‐grade students  and chaperones have visited the Children’s Room at the Central Library.    Youth services staff met late in the month to discuss summer reading plans and program ideas.     Teen Services   Teens played minute‐to‐win‐it Valentine’s Day games at the February Young Adult Advisory Committee  meeting. Teens also came up with some great ideas for the upcoming children’s program, Cardboard City  Extravaganza, which they will be working on at the March and May meetings. An on‐going reading  challenge, 100 Books Before Graduation, now a year since launching on Beanstack in January 2022, has  over 160 teen participants with almost 1,500 books logged.    ANDREW KACHATURIAN, CIRCULATION AND TECHNICAL PROCESSING COORDINATOR  Staffing  Part‐time Library Page Meldiana Karabeg was promoted to Part‐time Library Clerk. Her vacancy will be  included in a recruitment scheduled in March for a number of Library Pages positions.    Facilities  A number of small repairs were made at the Central Library in February including push bar door assemblies  on the Bamboo Courtyard and Children’s Garden doors and patching some areas along the asphalt path  leading from the parking structure to the Library. The interior windows were washed throughout the  building with the exterior scheduled for March.     17   REBECCA LIGHTFOOT, ADULT SERVICES COORDINATOR    Programming  February was a busy programming month. On February 1, the Library hosted music industry executive and  author Nabil Ayers, who discussed his book, My Life in the Sunshine, an Oprah Daily pick and five‐star  rated memoir. The event was well‐received with 120 in attendance. Mr. Ayers delivered a casual and fun  presentation which included music and videos.     A Blockchain lecture was presented on February 21. This one‐hour lecture broke down the basics of  blockchain technology followed by a Q&A. There were 79 in attendance.     Another 3‐part Storytellers Writing Workshop series also took place in February. As always, it was well‐ received.     February’s Sunday Musicale, featuring cello and piano duo Aristides Rivas and Minji Noh, had 240 in  attendance. Thankfully the weather was nice, allowing staff to open the doors to the Bamboo Courtyard  to allow for overflow. Attendees enjoyed sitting outdoors while listening to the duo perform.      Training  The Library has subscribed to one year of all‐access training for staff who work with vulnerable  populations. Staff are watching webinars and having discussions on strategies to best serve these  populations when they visit our libraries.   18 JUL AUG SEP OCT NOV DEC JAN FEB MAR APR MAY JUN 2022 2022 2022 2022 2022 2022 2023 2023 2023 2023 2023 2023 Tracked by #searches A to Z Databases 1244 1237 1194 695 287 741 894 633 6925 Ancestry 399 804 390 190 161 171 307 530 2952 AskART 19 15 52 14 118 16 41 17 292 Brainfuse JobNow/VetNow 23 32 116 38 14 175 68 46 512 Britannica School Edition 110 1 336 272 343 378 350 540 2330 Gale Archives Unbound 2628 5694 4381 876 8325 5925 6726 7926 42481 Gale Directory Library 738621 7 411 67 Gale in Context: Biography 23 11 3 66 45 107 107 54 416 Gale in Context: Elementary 0 0 14 60 43 5 6 0 128 Gale in Context: Opposing View 3 12 22 22 345 22 24 9 459 Gale Literature Resource Center 71 17 33 3 30 8 59 27 248 Gale Virtual Reference Library 14 48 61 59 853 57 19 49 1160 HeritageQuest 763 396 254 181 7 144 77 56 1878 Legal Information Ref Center 44 30 62 31 19 16 34 25 261 National Geographic 72 10 17 10 48 19 20 28 224 National Geographic Kids 44 40 11 17 51 32 27 21 243 NewsBank 1155 1027 1032 1420 1051 913 1095 1086 8779 NoveList Plus 36 47 40 73 48 28 44 21 337 NoveList K-8 Plus 44 31 28 45 73 7 37 4 269 ProQuest 2152 3766 4596 2479 2462 2366 5094 4804 27719 Proquest eLibrary 9 0 45 6 3 3 7 6 79 Reference Solutions Business 903 333 240 371 265 376 614 381 3483 Reference Solutions Residential 27 35 31 45 29 16 16 25 224 SIRS Discoverer 55 125 188 162 335 235 357 11 1468 SIRS Issues Researcher 639 1006 1691 814 1519 1541 1577 759 9546 World Book Online 26 1 16 32 69 70 106 768 1088 Tracked by #page views Artist Works 76611 6 44 35 Consumer Reports 2515 2033 1710 2080 2507 2313 2554 2073 17785 CultureGrams 32 65 8 323 307 37 111 96 979 Morningstar 255 5349 4381 4098 4108 1746 4376 4054 28367 RealQuest 124 59 45 118 30 15 9 6 406 Tumblebooks 19 16 52 14 41 43 107 34 326 Value Line 17052 15831 17229 19407 21663 17207 18433 14906 141728 Tracked by courses LinkedIn Learning ***** 5110283 236 Udemy 1600 1550 1224 2013 3073 2669 2772 1953 16854 Tracked by Hours Used ABC Mouse 15.33 17.25 14.18 22.27 4.75 2.7 22.58 16.51 115.57 Rosetta Stone 31.76 35.41 45.11 43.55 56.42 48.2 111.28 97.57 469.30 Notes: *LinkedIn Learning began in December, 2022 Database FY Comparisons YTD 22/23 Proquest Articles Retrieved 2022-2023 Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun AVG. Business Databases 831 2438 1125 3379 980 948 1577 1232 1564 Newspapers--Current 925 926 1022 1109 907 967 1539 2009 1176 Newspapers--Historical 3937 3036 3076 3560 2743 1931 2822 3137 3030 Magazines 15 15 32 22 19 40 38 55 30 19 NBPL Website Usage 2022-23 Metric Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun Average Total Total Users 35112 38912 38539 39570 31210 35495 42030 35623 37061 296491 New Users 30367 34389 34385 35105 27267 31447 37792 31573 32791 262325 Sessions 67043 71011 68950 69570 57772 61370 75490 64159 66921 535365 Pageviews 235396 246933 231365 230585 200686 199477 244887 215626 225619 1804955 Sessions Per User 2 2 2 2 2 2 2 2 2 -- Pages Per Session 4 3 3 3 3 3 3 3 3 -- Avg. Session Dur. (min)3 3 3 3 3 3 3 3 3 -- Bounce Rate (%)52 55 56 55 52 56 55 54 54 -- Today's Business Solutions Wireless (TBS): Total Data Transferred (GB) 2022-23 Location Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun Average Total Balboa 160 310 169 161 105 155 158 129 168 1347 CdM 154 186 165 134 160 115 89 141 143 1143 Mariners 1050 1230 1100 914 884 1130 1210 1150 1083 8668 Central 8250 10240 10150 8990 7590 7510 8460 9180 8796 70370 Total 9614 11966 11584 10198 8739 8910 9917 10600 10191 81528 Today's Business Solutions Wireless (TBS): Total Unique Patrons 2022-23 Location Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun Average Total Balboa 425 396 349 328 272 329 313 284 337 2696 CdM 288 305 307 324 286 338 277 330 307 2455 Mariners 1028 1184 1337 1279 1178 1193 1178 1169 1193 9546 Central 6605 7207 8221 7690 6991 7173 7424 7927 7405 59238 Total 8346 9092 10214 9621 8727 9033 9192 9710 9242 73935 Today's Business Solutions Wireless (TBS): Average Number of Patrons Per Day 2022-23 Location Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun Average Total Balboa 33 36 36 34 31 33 33 34 34 270 CdM 18 19 21 22 18 19 19 25 20 161 Mariners 80 89 113 107 95 98 99 110 99 791 Central 449 517 597 553 482 478 502 610 524 4188 Total 580 661 767 716 626 628 653 779 676 5410 Today's Business Solutions Wireless (TBS): Average Usage Per Patron (MB) 2022-23 Location Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun Average Total Balboa 385 801 497 501 394 482 516 467 505 4044 CdM 548 625 550 424 574 347 329 437 479 3832 Mariners 1040 1070 863 732 769 991 1050 1010 940 7523 Central 1280 1460 1260 1200 1110 1070 1170 1190 1218 9740 Total 3253 3956 3169 2856 2846 2891 3065 3103 3142 25140 20 FEB 23 YTD 22/23 YTD 21/22 BALBOA 2,271 20,860 19,162 CdM 2,876 24,316 22,823 MARINERS 18,254 163,540 172,970 CENTRAL 50,947 445,579 464,283 eBooks 6,728 57,266 60,449 eMagazines 2,063 16,335 16,882 eAudiobooks 5,685 47,527 46,529 Streaming Films 710 5,720 5,819 TOTAL 89,534 781,143 808,917 MAR 22 99,849 APR 22 93,571 MAY 22 93,733 JUN 22 99,081 JUL 22 104,603 AUG 22 105,684 SEP 22 100,025 OCT 22 100,128 NOV 22 93,338 DEC 22 90,480 JAN 23 97,351 FEB 23 89,534 TOTAL 1,167,377 12 Month Comparison NEWPORT BEACH PUBLIC LIBRARY - FEBRUARY 2023 CIRCULATION BALBOA CdM MARINERS CENTRAL eBooks eMagazines eAudiobooks Streaming Films 85,000 90,000 95,000 100,000 105,000 110,000 MAR 22 APR 22 MAY 22 JUN 22 JUL 22 AUG 22 SEP 22 OCT 22 NOV 22 DEC 22 JAN 23 FEB 23 1582914 1598265 1610818 1529391 1464640 1424594 1376041 1084526 1043629 1195151 1000000 1125000 1250000 1375000 1500000 1625000 1750000 FY 12/13 FY 13/14 FY 14/15 FY 15/16 FY 16/17 FY 17/18 FY 18/19 FY 19/20 FY 20/21 FY 21/22 CIRCULATION 21 FEB 23 YTD 22/23 YTD 21/22 BALBOA 296 2,602 2,568 CdM 454 5,092 3,447 MARINERS 1,742 14,224 13,734 CENTRAL 5,994 47,573 50,211 TOTAL 8,486 69,491 69,960 12 Month Comparison MAR 22 9,531 APR 22 8,063 MAY 22 8,121 JUN 22 10,283 JUL 22 10,195 AUG 22 9,517 SEP 22 8,793 OCT 22 8,944 NOV 22 7,898 DEC 22 7,081 JAN 23 8,577 FEB 23 8,486 TOTAL 105,489 NEWPORT BEACH PUBLIC LIBRARY - FEBRUARY 2023 REFERENCE BALBOA CdM MARINERS CENTRAL 7,000 7,500 8,000 8,500 9,000 9,500 10,000 10,500 MAR 22 APR 22 MAY 22 JUN 22 JUL 22 AUG 22 SEP 22 OCT 22 NOV 22 DEC 22 JAN 23 FEB 23 184260 190391 168496 162510 157149 156521 163392 131445 78088 105958 70000 90000 110000 130000 150000 170000 190000 FY 12/13 FY 13/14 FY 14/15 FY 15/16 FY 16/17 FY 17/18 FY 18/19 FY 19/20 FY 20/21 FY 21/22 REFERENCE 22 FEB 23 YTD 22/23 YTD 21/22 BALBOA 2,088 16,615 15,056 CdM 2,132 18,998 21,045 MARINERS 11,548 91,222 82,141 CENTRAL 34,590 270,657 222,997 TOTAL 50,358 397,492 341,239 12 Month Comparison MAR 22 46,437 APR 22 41,309 MAY 22 36,206 JUN 22 46,987 JUL 22 48,481 AUG 22 50,715 SEP 22 55,489 OCT 22 52,173 NOV 22 44,903 DEC 22 44,746 JAN 23 50,627 FEB 23 50,358 TOTAL 568,431 NEWPORT BEACH PUBLIC LIBRARY - FEBRUARY 2023 PATRONS SERVED BALBOA CdM MARINERS CENTRAL 35,000 37,500 40,000 42,500 45,000 47,500 50,000 52,500 55,000 57,500 MAR 22 APR 22 MAY 22 JUN 22 JUL 22 AUG 22 SEP 22 OCT 22 NOV 22 DEC 22 JAN 23 FEB 23 1074933 1399841 1256238 1209719 1102106 1158344 935953 636072 145463 512178 100000 300000 500000 700000 900000 1100000 1300000 1500000 FY 12/13 FY 13/14 FY 14/15 FY 15/16 FY 16/17 FY 17/18 FY 18/19 FY 19/20 FY 20/21 FY 21/22 PATRONS SERVED IN LIBRARY 23 FEB 23 YTD 22/23 YTD 21/22 BALBOA 224 1,141 549 CdM 609 5,301 1,876 MARINERS 830 6,441 3,213 CENTRAL 3,665 37,604 30,405 TOTAL 5,328 50,487 36,043 12 Month Comparison MAR 22 5,065 APR 22 5,684 MAY 22 8,492 JUN 22 7,034 JUL 22 8,910 AUG 22 5,351 SEP 22 7,860 OCT 22 8,647 NOV 22 5,232 DEC 22 4,915 JAN 23 4,244 FEB 23 5,328 TOTAL 76,762 PROGRAM ATTENDANCE NEWPORT BEACH PUBLIC LIBRARY - FEBRUARY 2023 BALBOA CdM MARINERS CENTRAL 1,000 2,000 3,000 4,000 5,000 6,000 7,000 8,000 9,000 10,000 MAR 22 APR 22 MAY 22 JUN 22 JUL 22 AUG 22 SEP 22 OCT 22 NOV 22 DEC 22 JAN 23 FEB 23 51894 49977 64473 67646 69922 70430 68241 68078 52678 64397 40000 50000 60000 70000 80000 FY 12/13 FY 13/14 FY 14/15 FY 15/16 FY 16/17 FY 17/18 FY 18/19 FY 19/20 FY 20/21 FY 21/22 PROGRAM ATTENDANCE 24 LIBRARY EXPENDITURES FY 2022‐23 (March 3, 2023) ACCOUNT DESCRIPTION ORIGINAL  APPROP REVISED  BUDGET YTD  EXPENDED MONTHLY  EXPENDED AVAILABLE  BUDGET I SALARY & BENEFITS  SALARY FULL‐TIME REGULAR 2,899,704 2,987,083 1,719,970 221,134 1,267,113 SALARY PART‐TIME 1,085,842 1,140,333 531,665 65,889 608,668 BENEFITS 2,099,015 2,256,021 1,483,626 256,037 772,395 SALARY & BENEFITS TOTAL 6,084,561 6,383,438 3,735,262 543,060 2,648,176 II MAINT & OPERATION PROFESSIONAL SERVICE*208,507 208,507 116,782 18,162 91,725 UTILITIES 309,753 309,753 250,971 24,818 58,782 PROGRAMMING 5,500 7,500 1,958 128 5,542 SUPPLIES**81,970 82,548 45,957 6,864 36,591 LIBRARY MATERIALS 669,740 689,722 494,826 47,761 194,896 FACILITIES MAINTENANCE 187,886 191,550 127,084 6,831 64,466 TRAINING AND TRAVEL 10,681 10,681 2,936 1,207 7,745 GENERAL OPERATING EXPENSES***24,202 25,202 16,859 1,407 8,343 PERIPHERALS & SOFTWARE 5,000 5,000 0 00 INTERNAL SERVICE FUNDS 1,588,120 1,588,120 1,058,747 0 529,373 OFFICE EQUIPMENT 2,000 2,000 0 0 2,000 MAINT & OPERATION TOTAL 3,093,359 3,120,583 2,116,120 107,179 999,463 LIBRARY BUDGET TOTAL 9,177,920 9,504,020 5,851,381 650,240 3,652,639 *PROFESSIONAL SERVICES ‐ INCLUDE OUTSIDE PRINTING, JANITORIAL, WINDOW SERVICE **INCLUDES OFFICE , PROCESSING AND JANITORIAL SUPPLIES ***INCLUDES, ADVERTISING, DUES, EVENT INSURANCE 25 Previous Agenda Date AGENDA ITEM Scheduled Agenda Date Ongoing Ongoing Ongoing Ongoing Ongoing Ongoing Mar 21, 2022 Mar 20, 2023 Nov 15, 2021 Apr 17, 2023 Apr 18, 2022 Apr 17, 2023 Apr 18, 2022 Apr 17, 2023 May 16, 2022 May 15, 2023 May 16, 2022 May 15, 2023 Jun 20, 2022 Jun 19, 2023 Jun 20, 2022 Jun 19, 2023 Jul 18, 2022 Jul 17, 2023 Jul 18, 2022 Jul 17, 2023 Aug 15, 2022 Aug 21, 2023 Aug 15, 2022 Aug 21, 2023 Sep 19, 2022 Sep 18, 2023 Oct 17, 2022 Oct 16, 2023 Oct 17, 2022 Oct 16, 2023 Dec 19, 2022 Dec 18, 2023 Jan 17, 2023 Jan 16, 2024 Feb 21, 2023 Feb 20, 2024 Feb 21, 2023 Feb 20, 2024 LAST REVIEWED POLICY REVIEW Mar 15, 2021 NBPL 1 Library Use Policy Mar 20, 2023 Apr 19, 2021 NBPL 13 Study Room Policy Apr 17, 2023 Jun 21, 2021 NBPL 4 Children in the Library Policy Jun 19, 2023 Aug 23, 2021 NBPL 14 Friends Meeting Room Aug 21, 2023 Nov 15, 2021 NBPL 15 Library Lecture Hall Nov 21, 2023 Dec 20, 2021 NBPL 10 Laptop/Use Borrowing Policy Dec 18, 2023 Feb 22, 2022 NBPL 3 Library Gift and Donor Policy Feb 20, 2024 Jul 18, 2022 CC I-1 Library Services Policy (Council Policy I -1)Jul 15, 2024 Aug 15, 2022 NBPL 2 Collection Development Policy Aug 19, 2024 Sep 19, 2022 NBPL 9 Expressive Use Areas Sep 16, 2024 Nov 21, 2022 NBPL 6 Media Lab Use Policy Nov 18, 2024 Nov 21, 2022 NBPL 7 Sound Lab Use Policy Nov 18, 2024 Jan 17, 2023 NBPL 12 Circulation Policy Jan 21, 2025 Jan 17, 2023 NBPL 5 Newport Beach Public Library Internet Use Policy Jan 21, 2025 Jan 17, 2023 NBPL 11 Rules for Acceptable Use of Wireless Internet Connections Jan 21, 2025 Feb 21, 2022 NBPL 8 Display and Distribution of Materials Policy Feb 18, 2025 Information Technology Update Proposed Library Closures for Winter Holidays Media Lab Update Youth Services Update Policy Review (See List Below) Review Holidays / Meeting Schedule Annual Budget - Preliminary Review Annual Budget - Approval Branch Update - CDM Branch Update - Balboa Library Material Selection Marketing Update & Social Networking Update Literacy Program Update BOARD OF LIBRARY TRUSTEES MONITORING LIST Lecture Hall Update Balboa Branch Replacement Update Arts & Cultural Update Newport Beach Public Library eBranch, Database and Downloadable Services Review Adult and Reference Services Update Performance Review of Library Services Director (Closed Session) Election of Board of Library Trustees Officers/Trustee Liaisons Financial Report Comparison of Beginning Budget to End of the Year Amended Budget (Every June) Branch Update - Mariners 26 1 NBPL 1 Library Use Policy The Newport Beach Public Library, consisting of the interior and exterior premises of the Central Library, Mariners Branch, Balboa Branch, and Corona del Mar Branch (collectively, “NBPL” or individually, “Library”), is open to all members of the general public without restriction. Everyone has a right to quality library services in an atmosphere that is safe and free of disturbances from others. Patrons may remain in the Library during posted business hours to use the services and resources provided they conduct themselves in a lawful, orderly, and considerate manner. Patrons who engage in any of the designated “prohibited activities” listed in this policy will be asked to stop such actions, may be asked to leave the Library and may be subject to a suspension of Library privileges (all access to Library including online services requiring card authentication). A.Prohibited Activities 1.Smoking in NBPL buildings or within one hundred feet (100’) of all entrances; 2.Sleeping; 3.Occupying furniture in a manner that suggests lounging, as evidenced by lying down on the furniture, or propping feet on chairs, sofas, or tables; 4.Occupying more than one space when other patrons need accommodating; 5.Eating or drinking food or beverages in areas where eating and drinking are prohibited; 6.Entering Library without being clothed, including, but not limited to, shirt and shoes; 7.Wearing cleats, skates, rollerblades or other items that could damage Library property; 8.Using electronic devices or other personal equipment that is disruptive to others including devices (with or without headphones) set at a volume that is audible to others; 9.Interfering with other patrons’ use of the Library or staff's ability to perform their duties (e.g., making loud noises, blocking pathway, etc.); 10.Soliciting or collecting funds (except for staff's collection of overdue fines, fees, proceeds of book sales, rentals, and Library donations); 11.Bringing animals into the Library, except service animals as specified and in compliance with the Americans with Disabilities Act; 12.Leaving a child unattended (see Children in the Library Policy); 13.Using restrooms for other than intended purposes; 14.Bringing any containers, packages, briefcases, parcels, wheeled backpacks, book carriers or bundles into the Library which singly or collectively exceed 24”x18”x12”. All items brought into the Library are subject to inspection; 15.Bringing shopping carts or wheeled conveyances into the Library, with the exception of wheelchairs and baby strollers/carriages used for the actual transport of a person; 16.Bringing sleeping bags, bed-rolls, or blankets into the Library (blankets for small children are acceptable); 17.Parking a bicycle or wheeled conveyance in any area other than at a designated bicycle rack; 18.Lack of personal hygiene or use of perfume or fragrance producing odors that interfere with other patrons’ use of Library facilities or interfere with staff’s ability to perform their duties; 19.Any illegal activity; ATTACHMENT A 28 2 20.Any unwanted or threatening behavior toward others, including but not limited to, harassment, abusive language or gestures, assault, and battery; 21.Engaging in or soliciting any sexual act; 22.Damaging, destroying, or theft of Library property; 23.Failure to comply with any warning or request to change or stop conduct in violation of Library Policy; and 24.Using the NBPL in violation of a suspension assigned under this Policy. B.Enforcement of Prohibited Activities 1.1st Violation. Staff may address the patron to correct behavior and may instruct the person to leave the Library for the day unless the patron’s violation of the use policy is deemed serious enough to result in a suspension of Library privileges. 2.2nd Violation. Staff may address the patron to correct behavior and may instruct the person to leave the Library for the day. Staff may advise the patron that continued misconduct may result in suspension of Library privileges for thirty (30) calendar days. A second or subsequent violation need not be the same as prior violation. 3.3rd Violation. The Library Services Manager or his /her designee (collectively, “Library Services Manager”), may: (i) instruct the patron to leave the Library for the day; and (ii) issue a suspension of Library privileges (at all NBPL locations) for thirty (30) calendar days; (iii) advise the patron that continued misconduct may result in suspension of Library privileges for up to one (1) year. 4.4th Violation. The Library Services Manager may: (i) instruct the patron to leave the Library for the day; and (ii) issue a suspension of Library privileges (at all NBPL locations) for up to one (1) year. 5.Notwithstanding the progressive penalties in paragraphs B(1)-(4) above, the Library Services Manager may suspend a patron for up to one (1) year based upon the nature and severity any single violation. C. Notice All suspensions will be accompanied by written notice and a copy of this Policy, notifying the patron of his or her specific violations of this Policy and the suspension length. D.Appeal Procedures for Privilege Suspension 1.Filing an Appeal. An appeal may be filed with the Library Director or his/her designee (collectively, “Library Director”) within ten (10) calendar days following the date a suspension was issued. Appeal must include the patron’s mailing address or alternative contact information (e.g., E-mail address, etc.). 2.Scheduling Appeal. The Library Director shall schedule a date within ten (10) calendar days, or such other time as is mutually agreeable to the parties to hear the appeal. 3.Notice. The Library Director shall provide written notice to the patron appealing the suspension of the time, place and date of the appeal meeting. 4.Conduct. The appeal meeting will provide the suspended patron an opportunity to speak with the Library Director and provide a written and/or verbal response as to why the suspension should not be enforced. On review, the Library Director may sustain, reverse, or modify the decision of the Library Services Manager. The Library Director shall decide the 29 3 appeal within ten (10) calendar days of the close of the appeal meeting. The Library Director shall provide written notice of his/her decision to the patron. 5.Appeal to Board of Library Trustees. The patron may appeal the Library Director’s decision to the Board of Library Trustees within ten (10) calendar days of the Library Director’s decision. The Board of Library Trustees shall consider the appeal at a regular or special meeting. The Library Director shall provide the customer appealing a suspension with written notice of the time, place and date of the scheduled Board of Library Trustees’ meeting at least ten (10) calendar days prior to the date of meeting. At the meeting the patron, staff and any other affected party may submit verbal and/or written testimony regarding why the suspension should or should not be enforced. On review, the Board of Library Trustees may sustain, reverse, or modify the decision of the Library Director. The Board of Library Trustees may decide the appeal at the conclusion of the meeting, or may take additional time if necessary. The Library Director shall provide written notice of the Board of Library Trustees’ decision to the patron. The decision of the Board of Library Trustees is final. 6.Effective Date of Privilege Suspension. A suspension of NBPL privileges shall take effect immediately and shall remain in effect unless modified or reversed by the Library Director or the Board of Library Trustees, as applicable. E.Suspension Violations Any additional violation(s) of this policy by a patron currently serving a suspension of thirty (30) calendar days or more shall automatically result in an additional one (1) year suspension. Adopted - January 24, 1994 Amended - February 24, 1997 Reassigned – April 8, 2003 Amended – August 17, 2004 Amended – May 17, 2005 Amended – August 16, 2005 Amended – October 18, 2005 Amended – October 10, 2006 Amended – July 10, 2012 Amended – May 12, 2015 Amended - March 18, 2019 Amended – March 15, 2021 This Policy will be periodically reviewed by the Board of Library Trustees on the first to occur of (i) as circumstances may require or (ii) every two years from the date of adoption, last amendment, or last review. Adopted, last amended, or last reviewed on March 15, 2021. 30 1 NBPL 1 Library Use Policy The Newport Beach Public Library, consisting of the interior and exterior premises of the Central Library, Mariners Branch, Balboa Branch, and Corona del Mar Branch (collectively, “NBPL” or individually, “Library”), is open to all members of the general public without restriction. Everyone has a right to quality library services in an atmosphere that is safe and free of disturbances from others. Patrons may remain in the Library during posted business hours to use the services and resources provided they conduct themselves in a lawful, orderly, and considerate manner. Patrons who engage in any of the designated “prohibited activities” listed in this policy will be asked to stop such actions, may be asked to leave the Library and may be subject to a suspension of Library privileges (all access to Library including online services requiring card authentication). A.Prohibited Activities 1.Smoking in NBPL buildings or within one hundred feet (100’) of all entrances; 2.Sleeping; 3.Occupying furniture in a manner that suggests lounging, as evidenced by lying down on the furniture, or propping feet on chairs, sofas, or tables; 4.Occupying more than one space when other patrons need accommodating; 5.Eating or drinking food or beverages in areas where eating and drinking are prohibited; 6.Entering or being in the Library without being clothed, including, but not limited to, shirt and shoes; 7.Wearing cleats, skates, rollerblades or other items that could damage Library property; 8.Using electronic devices or other personal equipment that is disruptive to others including devices (with or without headphones) set at a volume that is audible to others; 9.Interfering with other patrons’ use of the Library or staff's ability to perform their duties (e.g., making loud noises, blocking pathway, etc.); 10.Soliciting or collecting funds (except for staff's collection of overdue fines, fees, proceeds of book sales, rentals, and Library donations); 11.Bringing animals into the Library, except service animals as specified and in compliance with the Americans with Disabilities Act; 12.Leaving a child unattended (see Children in the Library Policy); 13.Using restrooms for other than intended purposes; 14.Bringing any containers, packages, briefcases, parcels, wheeled backpacks, book carriers or bundles into the Library which singly or collectively exceed 24”x18”x12”. All items brought into the Library are subject to inspection; 15.Bringing shopping carts or wheeled conveyances into the Library, with the exception of wheelchairs and baby strollers/carriages used for the actual transport of a person; 16.Bringing sleeping bags, bed-rolls, or blankets into the Library (blankets for small children are acceptable); 17.Parking a bicycle or wheeled conveyance in any area other than at a designated bicycle rack; 18.Lack of personal hygiene or use of perfume or fragrance producing odors that interfere with other patrons’ use of Library facilities or interfere with staff’s ability to perform their duties; ATTACHMENT B 31 2 19.Any illegal activity; 20.Any unwanted or threatening behavior toward others, including but not limited to, harassment, abusive language or gestures, assault, and battery; 21.Engaging in or soliciting any sexual act; 22.Damaging, destroying, tampering with, or theft of Library property; 23.Failure to comply with any warning or request to change or stop conduct in violation of Library Policy; and 24.Using the NBPL in violation of a suspension assigned under this Policy. B.Enforcement of Prohibited Activities 1.1st Violation. Staff may address the patron to correct behavior and may instruct the person to leave the Library for the day unless the patron’s violation of the use policy is deemed serious enough to result in a suspension of Library privileges. 2.2nd Violation. Staff may address the patron to correct behavior and may instruct the person to leave the Library for the day. Staff may advise the patron that continued misconduct may result in suspension of Library privileges for thirty (30) calendar days. A second or subsequent violation need not be the same as prior violation. 3.3rd Violation. The Library Services Manager or his /her designee (collectively, “Library Services Manager”), may: (i) instruct the patron to leave the Library for the day; and (ii) issue a suspension of Library privileges (at all NBPL locations) for thirty (30) calendar days; (iii) advise the patron that continued misconduct may result in suspension of Library privileges for up to one (1) year. 4.4th Violation. The Library Services Manager may: (i) instruct the patron to leave the Library for the day; and (ii) issue a suspension of Library privileges (at all NBPL locations) for up to one (1) year. 5.Notwithstanding the progressive penalties in paragraphs B(1)-(4) above, the Library Services Manager may suspend a patron for up to one (1) year based upon the nature and severity any single violation. C. Notice All suspensions will be accompanied by written notice and a copy of this Policy, notifying the patron of his or her specific violations of this Policy and the suspension length. D.Appeal Procedures for Privilege Suspension 1.Filing an Appeal. An appeal may be filed with the Library Director or his/her designee (collectively, “Library Director”) within ten (10) calendar days following the date a suspension was issued. Appeal must include the patron’s mailing address or alternative contact information (e.g., E-mail address, etc.). 2.Scheduling Appeal. The Library Director shall schedule a date within ten (10) calendar days, or such other time as is mutually agreeable to the parties to hear the appeal. 3.Notice. The Library Director shall provide written notice to the patron appealing the suspension of the time, place and date of the appeal meeting. 4.Conduct. The appeal meeting will provide the suspended patron an opportunity to speak with the Library Director and provide a written and/or verbal response as to why the 32 3 suspension should not be enforced. On review, the Library Director may sustain, reverse, or modify the decision of the Library Services Manager. The Library Director shall decide the appeal within ten (10) calendar days of the close of the appeal meeting. The Library Director shall provide written notice of his/her decision to the patron. 5.Appeal to Board of Library Trustees. The patron may appeal the Library Director’s decision to the Board of Library Trustees within ten (10) calendar days of the Library Director’s decision. The Board of Library Trustees shall consider the appeal at a regular or special meeting. The Library Director shall provide the customer appealing a suspension with written notice of the time, place and date of the scheduled Board of Library Trustees’ meeting at least ten (10) calendar days prior to the date of meeting. At the meeting the patron, staff and any other affected party may submit verbal and/or written testimony regarding why the suspension should or should not be enforced. On review, the Board of Library Trustees may sustain, reverse, or modify the decision of the Library Director. The Board of Library Trustees may decide the appeal at the conclusion of the meeting, or may take additional time if necessary. The Library Director shall provide written notice of the Board of Library Trustees’ decision to the patron. The decision of the Board of Library Trustees is final. 6.Effective Date of Privilege Suspension. A suspension of NBPL privileges shall take effect immediately and shall remain in effect unless modified or reversed by the Library Director or the Board of Library Trustees, as applicable. E.Suspension Violations Any additional violation(s) of this policy by a patron currently serving a suspension of thirty (30) calendar days or more shall automatically result in an additional one (1) year suspension. Adopted - January 24, 1994 Amended - February 24, 1997 Reassigned – April 8, 2003 Amended – August 17, 2004 Amended – May 17, 2005 Amended – August 16, 2005 Amended – October 18, 2005 Amended – October 10, 2006 Amended – July 10, 2012 Amended – May 12, 2015 Amended - March 18, 2019 Amended – March 15, 2021 Amended – March 20, 2023 This Policy will be periodically reviewed by the Board of Library Trustees on the first to occur of (i) as circumstances may require or (ii) every two years from the date of adoption, last amendment, or last review. Adopted, last amended, or last reviewed on March 15, 2021March 20, 2023. 33 1 NBPL 1 Library Use Policy The Newport Beach Public Library, consisting of the interior and exterior premises of the Central Library, Mariners Branch, Balboa Branch, and Corona del Mar Branch (collectively, “NBPL” or individually, “Library”), is open to all members of the general public without restriction. Everyone has a right to quality library services in an atmosphere that is safe and free of disturbances from others. Patrons may remain in the Library during posted business hours to use the services and resources provided they conduct themselves in a lawful, orderly, and considerate manner. Patrons who engage in any of the designated “prohibited activities” listed in this policy will be asked to stop such actions, may be asked to leave the Library and may be subject to a suspension of Library privileges (all access to Library including online services requiring card authentication). A.Prohibited Activities 1.Smoking in NBPL buildings or within one hundred feet (100’) of all entrances; 2.Sleeping; 3.Occupying furniture in a manner that suggests lounging, as evidenced by lying down on the furniture, or propping feet on chairs, sofas, or tables; 4.Occupying more than one space when other patrons need accommodating; 5.Eating or drinking food or beverages in areas where eating and drinking are prohibited; 6.Entering or being in the Library without being clothed, including, but not limited to, shirt and shoes; 7.Wearing cleats, skates, rollerblades or other items that could damage Library property; 8.Using electronic devices or other personal equipment that is disruptive to others including devices (with or without headphones) set at a volume that is audible to others; 9.Interfering with other patrons’ use of the Library or staff's ability to perform their duties (e.g., making loud noises, blocking pathway, etc.); 10.Soliciting or collecting funds (except for staff's collection of overdue fines, fees, proceeds of book sales, rentals, and Library donations); 11.Bringing animals into the Library, except service animals as specified and in compliance with the Americans with Disabilities Act; 12.Leaving a child unattended (see Children in the Library Policy); 13.Using restrooms for other than intended purposes; 14.Bringing any containers, packages, briefcases, parcels, wheeled backpacks, book carriers or bundles into the Library which singly or collectively exceed 24”x18”x12”. All items brought into the Library are subject to inspection; 15.Bringing shopping carts or wheeled conveyances into the Library, with the exception of wheelchairs and baby strollers/carriages used for the actual transport of a person; 16.Bringing sleeping bags, bed-rolls, or blankets into the Library (blankets for small children are acceptable); 17.Parking a bicycle or wheeled conveyance in any area other than at a designated bicycle rack; 18.Lack of personal hygiene or use of perfume or fragrance producing odors that interfere with other patrons’ use of Library facilities or interfere with staff’s ability to perform their duties; ATTACHMENT C 34 2 19.Any illegal activity; 20.Any unwanted or threatening behavior toward others, including but not limited to, harassment, abusive language or gestures, assault, and battery; 21.Engaging in or soliciting any sexual act; 22.Damaging, destroying, tampering with, or theft of Library property; 23.Failure to comply with any warning or request to change or stop conduct in violation of Library Policy; and 24.Using the NBPL in violation of a suspension assigned under this Policy. B.Enforcement of Prohibited Activities 1.1st Violation. Staff may address the patron to correct behavior and may instruct the person to leave the Library for the day unless the patron’s violation of the use policy is deemed serious enough to result in a suspension of Library privileges. 2.2nd Violation. Staff may address the patron to correct behavior and may instruct the person to leave the Library for the day. Staff may advise the patron that continued misconduct may result in suspension of Library privileges for thirty (30) calendar days. A second or subsequent violation need not be the same as prior violation. 3.3rd Violation. The Library Services Manager or his /her designee (collectively, “Library Services Manager”), may: (i) instruct the patron to leave the Library for the day; and (ii) issue a suspension of Library privileges (at all NBPL locations) for thirty (30) calendar days; (iii) advise the patron that continued misconduct may result in suspension of Library privileges for up to one (1) year. 4.4th Violation. The Library Services Manager may: (i) instruct the patron to leave the Library for the day; and (ii) issue a suspension of Library privileges (at all NBPL locations) for up to one (1) year. 5.Notwithstanding the progressive penalties in paragraphs B(1)-(4) above, the Library Services Manager may suspend a patron for up to one (1) year based upon the nature and severity any single violation. C. Notice All suspensions will be accompanied by written notice and a copy of this Policy, notifying the patron of his or her specific violations of this Policy and the suspension length. D.Appeal Procedures for Privilege Suspension 1.Filing an Appeal. An appeal may be filed with the Library Director or his/her designee (collectively, “Library Director”) within ten (10) calendar days following the date a suspension was issued. Appeal must include the patron’s mailing address or alternative contact information (e.g., E-mail address, etc.). 2.Scheduling Appeal. The Library Director shall schedule a date within ten (10) calendar days, or such other time as is mutually agreeable to the parties to hear the appeal. 3.Notice. The Library Director shall provide written notice to the patron appealing the suspension of the time, place and date of the appeal meeting. 4.Conduct. The appeal meeting will provide the suspended patron an opportunity to speak with the Library Director and provide a written and/or verbal response as to why the 35 3 suspension should not be enforced. On review, the Library Director may sustain, reverse, or modify the decision of the Library Services Manager. The Library Director shall decide the appeal within ten (10) calendar days of the close of the appeal meeting. The Library Director shall provide written notice of his/her decision to the patron. 5.Appeal to Board of Library Trustees. The patron may appeal the Library Director’s decision to the Board of Library Trustees within ten (10) calendar days of the Library Director’s decision. The Board of Library Trustees shall consider the appeal at a regular or special meeting. The Library Director shall provide the customer appealing a suspension with written notice of the time, place and date of the scheduled Board of Library Trustees’ meeting at least ten (10) calendar days prior to the date of meeting. At the meeting the patron, staff and any other affected party may submit verbal and/or written testimony regarding why the suspension should or should not be enforced. On review, the Board of Library Trustees may sustain, reverse, or modify the decision of the Library Director. The Board of Library Trustees may decide the appeal at the conclusion of the meeting, or may take additional time if necessary. The Library Director shall provide written notice of the Board of Library Trustees’ decision to the patron. The decision of the Board of Library Trustees is final. 6.Effective Date of Privilege Suspension. A suspension of NBPL privileges shall take effect immediately and shall remain in effect unless modified or reversed by the Library Director or the Board of Library Trustees, as applicable. E.Suspension Violations Any additional violation(s) of this policy by a patron currently serving a suspension of thirty (30) calendar days or more shall automatically result in an additional one (1) year suspension. Adopted - January 24, 1994 Amended - February 24, 1997 Reassigned – April 8, 2003 Amended – August 17, 2004 Amended – May 17, 2005 Amended – August 16, 2005 Amended – October 18, 2005 Amended – October 10, 2006 Amended – July 10, 2012 Amended – May 12, 2015 Amended - March 18, 2019 Amended – March 15, 2021 Amended – March 20, 2023 This Policy will be periodically reviewed by the Board of Library Trustees on the first to occur of (i) as circumstances may require or (ii) every two years from the date of adoption, last amendment, or last review. Adopted, last amended, or last reviewed on March 20, 2023. 36 RECOMMENDATION: Staff requests that the Board of Library Trustees review and approve changes to Library Policy NBPL 1, Library Use Policy. DISCUSSION: The Library is designed for the use of all members of the public. Patrons are expected to respect the rights of other patrons and staff members, and to use the Library for its intended purposes. The Newport Beach Public Library Use Policy (NBPL 1) is a carefully designed, broadly stated, written guideline to ensure public access to the collections, programs, and resources of the Library. The policy improves communication with the public, provides the administration and staff with clear direction from the Board, and provides consistency among Trustees, staff, and the public. The current policy, which provides a list of prohibited activities, protocol for staff enforcement of the policy, and an appeal process for patrons, is effective in delivering a guideline for providing a safe, comfortable environment that is conducive to the use of library facilities, resources, and equipment by the public. Staff recommends adding language to two items listed in Section A, “Prohibited Activities”. Item 6, “Entering Library without being clothed, including, but not limited to, shirt and shoes”, should include the language “Entering or being in the Library…” to further explain the expected behavior throughout the duration of a Library visit, not only upon entrance. Similarly to clarify expectations, staff proposes the addition of “tampering with” to Item 22, “Damaging, destroying, or theft of Library property”. NOTICING: This agenda item has been noticed according to the Brown Act (72 hours in advance of the meeting at which the Board of Library Trustees considers the item). ATTACHMENT A: Library Use Policy (NBPL 1) - original ATTACHMENT B: Library Use Policy (NBPL 1) - red-lined ATTACHMENT C: Library Use Policy (NBPL 1) - final TO: BOARD OF LIBRARY TRUSTEES FROM: Library Services Department Melissa Hartson, Library Services Director 949-717-3810, mhartson@newportbeachca.gov PREPARED BY: Melissa Hartson, Library Services Director TITLE: Library Use Policy (NBPL 1) 27 Balboa Branch Report March 2022—February 2023 A Little Background The Balboa Branch Library is the “original” Newport Beach Public Library, established in May of 1929 when a 2200 square foot building was constructed around existing public restrooms. The building was expanded to 4500 square feet in 1952 and had the Spanish-style exterior replaced with the present-day glass front entrance. In 1960 the Branch was expanded again, to its current 6000 square feet. Fire Station #1 was added with the 1960 expansion, being relocated from Washington Street and Bay Avenue. At that time, the Balboa Branch was still the City’s main library, today it is the third largest branch in a four-branch library system. The Balboa Branch has a dedicated group of regulars, mostly people who live on the peninsula or on boats. Locals love the Branch, and staff often hears stories from people who attended storytimes decades ago, or about how a relative first brought them here, and similar anecdotes. Summer is by far the Branch’s busiest time of year, where in addition to the usual business the Branch will see a lot of foot traffic, computer and printer use by visitors, and children participating in the Summer Reading Program. Summer numbers are on an upward trend over the last couple years with the end of pandemic restrictions, and staff anticipates large summer crowds to return this year. The Day-to-Day The Balboa Branch is open 54 hours per week, Monday through Saturday, and closed on Sundays. The Branch has a few special collections. One is its Nautical Collection, which consists of fiction, nonfiction, and DVDs. The Nautical Nonfiction collection consists of practical books on boating and sailing, repair manuals, narratives, and history. Another of Balboa’s special collections is the 3D Blu-ray collection for adults and children. For children’s programming, the Branch presents two storytimes per week. Additionally, one special program per month such as a craft program or performer is presented, with weekly special events happening during the Summer Reading Program. Library visits with a story and tour are offered to first graders from Newport Elementary, the nearby elementary school. Those visits have also resumed in full. TO: BOARD OF LIBRARY TRUSTEES FROM: Library Services Department Melissa Hartson, Library Services Director (949)717-3810, mhartson@newportbeachca.gov PREPARED BY: Evelyn Rogers, Balboa Branch Librarian TITLE: Balboa Branch Update 37 Personnel The Balboa Branch is staffed by one full-time Librarian, one part-time Library Assistant, and two part-time Library Clerks. Page duties are covered by staff from the Mariners Branch. The “Balboa Crew” is currently Branch Librarian Evelyn Rogers, Library Assistant Katrina Kading, Library Clerk Mike Payne, and Library Clerk Tina Quan. Facility Maintenance A Current Project At 94 years old, the Balboa Branch is the oldest operating City building in Newport Beach. Currently the facility is scheduled to be replaced in 2025 with a new Balboa Branch Library and Fire Station #1, on the site of their present location. Collection Maintenance Balboa’s collection consists of 26,982 items. Staff continues to weed and update the Branch’s various collections, offering new and relevant materials while cleaning up the space and providing better ease of access. Popular Collections New print books, Lucky Day, and cookbooks all continue to be popular. Children’s materials circulate very well. Children’s Graphic Novels is a particularly popular collection. Public Service Circulation and Reference Services Balboa’s service population is 12,033 (the area of Newport Beach City Council District 1, which includes Balboa Peninsula and Lido Isle). That number will become much higher during summer with tourists and visitors who rent houses on the Peninsula, many of whom obtain NBPL out-of-state library cards when they visit. 31,109 Balboa Branch items checked out in the period from March 2022 to February 2023. 0 500 1000 1500 2000 2500 3000 3500 March 2022 April 2022 May 2022 June 2022 July 2022 August 2022 September 2022 October 2022 November 2022 December 2022 January 2023 February 2023 Checkouts Checkouts 38 For the same time period the Branch saw a total of 4,106 walk-in and telephone reference questions: Children’s Services and Program Attendance The past several months has seen children’s programming go from passive, or drop-in model, to active programs that occur at a set time and draw fairly large numbers. The modified pandemic service model has ended, and children’s programming has resumed in full, bringing in many happy attendees. The Balboa Branch’s two weekly storytimes are Preschool Storytime and Books & Babies. Special programs featuring crafts or performers are also offered for children each month. Storytime numbers have returned to pre-pandemic levels for Preschool Storytime and have increased considerably for Books & Babies; notably, numbers for Books & Babies in January and February of this year far exceeded pre-pandemic levels. Afternoon programs for the past two years had mostly been drop-in crafts, up until September with the “Pirates Ahoy” program, which saw people coming at a set time for crafts and games. That trend has continued since and special programs are back to the pre-pandemic model, with the numbers to match. This spring will see the return of performers to the Branch, and staff anticipates that these programs will be very popular. 0 100 200 300 400 500 March 2022 April 2022 May 2022 June 2022 July 2022 August 2022 September 2022 October 2022 November 2022 December 2022 January 2023 February 2023 Reference Phone In Person 39 Children’s Storytimes and Special Programs: Summer Reading The past year saw the return of Summer Reading school visits. Staff was able to present in-person to the students at Newport Elementary about the Summer Reading Program. There was some well-received feedback from kids and their parents about the visit to the school. They were glad to see library staff there, and glad they could come in to the library for Summer Reading again. Summary Comments While business in general has not entirely picked up to where it was pre-pandemic, things are coming back to normal. A good indicator of this is children’s programming, which has returned to where it was before the pandemic. Recently, more people have been coming in to the Branch to check out materials, study, print, and do the usual library things. 0 50 100 150 200 March 2022 April 2022 May 2022 June 2022 July 2022 August 2022 September 2022 October 2022 November 2022 December 2022 January 2023 February 2023 Children's Program Attendance Storytime Special/Family 40 RECOMMENDATION: Staff recommends that the Board of Library Trustees approve the acceptance of a donation from Andrea and John Rohrer. DISCUSSION: Andrea and John Rohrer made a private donation of $50.00 to the Newport Beach Public Library. Staff recommends the acceptance of this donation by the Board of Library Trustees. If accepted, the donation will be allocated into the Library Materials operating account and be used to purchase new books for the Library’s collection. NOTICING: This agenda item has been noticed according to the Brown Act (72 hours in advance of the meeting at which the Board of Library Trustees considers the item). TO: BOARD OF LIBRARY TRUSTEES FROM: Library Services Department Melissa Hartson, Library Services Director 949-717-3810, mhartson@newportbeachca.gov PREPARED BY: Rebecca Lightfoot, Adult Services Coordinator TITLE: Acceptance of Donation 41