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HomeMy WebLinkAboutPA2022-0249_20221026_Security Plan 20221 The Stag Bar_ Security Plan: SECURITY PERSONNEL OR RATIO TO PATRON: On any given night we will have at least one security person for every 50 persons in the building. In addition to having security staff on duty we will also have a 16 camera video surveillance system that cover most parts of the interior and some of the exterior including queuing and designated smoking areas. In a case where our surveillance can be helpful we will be more than willing to turn over any video footage we may have to Newport Police department. 1-2 Security Staff members at 9PM, an additional 1 to 2 at 10PM amount may vary depending on the number of guests We will increase security staff to accommodate and account for any national holidays, long weekends, etc. As we understand that those particular days increase business. QUALIFICATIONS OF SECURITY PERESONNEL: All security personnel will be directly employed by The Stag and as such will be subject to all Stag procedures and policies. Including but not limited to having a current guard card for the duration of employment, fulfilling Stag’s training course and being L.E.A.D certified by the Alcohol Beverage Control. All records will be kept on file and accessible to the manager on duty. In addition to the security personnel having to be properly qualified for the position with the reasons stated above. They will also be required to dress in proper uniform each night to distinguish themselves from other staff and the public. All security personnel will be required to wear a Stag Bar security uniform. The Stag will provide the following items to complete the uniforms. Flashlights, digital counters, black lights for the doors, current ID books, 30x Magnifying loop, Kenwood 2 way radios with Pryme noise reduction acoustic ear pieces Security personnel will also be required to maintain guard cards and ID on them at all times. BASIC OPERATION PLAN FOR SECURITY: Two security members will be inside with pre-designated posts to help prevent congestion. They will also be responsible for helping to maintain a safe environment by observing for over intoxicated guests and potential violent guests or situations. Any time the second entrance door is being used, a security guard will be stationed at the door. The security personnel responsibilities will include but not limited to: Verifying that guests are of appropriate age and possess current up to date California acceptable ID’s 2 Greeting Customers Enforcing dress code such as: No club affiliation (gang attire) No excessively baggy clothing California casual attire will be welcome Maintaining a safe environment both inside and outside the business Observing for over intoxicated guest Not allowing any such person entrance to the business Being proactive by watching for aggressive or confrontational guests Intervening before a verbal altercation becomes a problem Helping to keep order and clear passage for both guests and personnel alike Helping to ensure that no minors are admitted entry During any time that dancing is occurring in the establishment, management and security staff will pay extra attention to customer behavior, spills and safety. Staff will closely monitor the dance area When greeting customers, Security personnel will be responsible for making sure that the guest entering is of age, has a current California accepted bona-feed ID. The ID should be current and offer a physical description, have a photo and show date of birth to be 21yrs of age or older. If the security member greeting has any questions about the ID they will be instructed to consult our most current California acceptable ID book provided by one of our local distributors. District Lounge enforces the F.L.A.G. procedure. Feel – Feel the ID for any inconsistencies. Cracking, Peeling, Texture Look – Look at the ID to make sure all information is correct and current and make sure the person on the ID is the person presenting it. Ask – Ask questions. For example. Are you 21 or older? What is your birthday? Where do you live? Give Back – Once they have determined that the person possessing the ID is 21 years of age or older, they will give the ID back to the person and allow them to enter. If determined that the ID presented is not real or is another person than the one presenting it. The greeting security member will notify the manager on duty. We also provide our security staff that greets guests with a black light to help identify any black light sensitive printings and a 30x magnifying loop for Micro printing. As technology for ID’s change, our methods will change along with the new forms of identification. 3 The security personnel will also be required to follow a proactive policy of how to manage situations with intoxicated guest and incidents involving force in order to ensure the safety of its customers. The security personnel is instructed as follows: INCIDENTS INVOLVING FORCE The Stag has a strict no hands on policy. We have instructed all personnel to avoid aggressive or forceful confrontation with a potentially aggressive guest. We encourage a verbal and diplomatic resolution to a problem guest. We only condone reasonable force to subdue an aggressive guest if they’re a direct threat to themselves, another guest or other member of The Stag personnel. If force is required in any way security personnel are required to follow the strict procedures that have been set forth and signed by each security staff member established by The Stag Bar. These procedures include notifying Newport Police Department as soon as it is safe or situation allows INTOXICATED PERSONS Once an over intoxicated guest has been identified, the security member will notify the manager. At that point all serving staff will be notified that the person in question will no longer be served alcohol. If the person in question is with a group of people the manager and a member of the security staff will approach one of his/her sober friends to possible assist in getting the person in question an alternative form of transportation home. As according to California law it is illegal to serve or have a person who is obviously intoxicated in your establishment. If the person in question is alone a manager accompanied by a security staff member will approach the guest and inform them that we will no longer by law be allowed to serve them alcohol. At which point the manager will offer an alternative mean of transportation i.e. Taxi or a friend to pick them up. If the person refuses and insists on driving the security staff member will then keep the person in a question engaged conversation while the Stag manager on duty will call Newport Police Department and notify them of the situation providing them with any pertinent information. It is the Stag’s policy to assist an intoxicated person in finding an alternate means of transportation home other than driving. PLAN FOR CONTROLLING LOITERING, NOISE, OVER-CROWDING, ELICIT ACTIVITY AND OBJECTIONABLE CONDITIONS: The Stag Security personnel will be required to perform periodic patrols of the immediate parking lot to patrol for loitering, littering, graffiti or any other illegal activity. If any persons are observed partaking in any illegal activities they will be asked to cease and desist and the manager on duty will be notified and in turn will notify the Newport police department. Upon closing, 1-3 of the Stag’s security personnel will patrol the parking lot in our immediate area to ensure safe departure of The Stag Bar guests and pedestrians. Once the parking lot is clear a member of the Stag security staff will be required to sweep the immediate area of the business to make it is free of trash and debris that may have accumulated. 4 CONCLUSION: In conclusion, The Stag Bar understands the importance of being proactive when it comes to security situations. It is important to be firm and impartial. We also stress to our security staff to stick to the facts when dealing with a situation. Opinions and personal feeling may not and cannot be a part of decision making when it comes to the safety and control of the guests. We also stress the importance of communication between server’s security and managers. That is why whenever we have security staffs on duty all security and managers will be wearing a radio to help aid in communication and professionalism. We have a managers involved in any security related issue whenever possible. All security personnel are instructed never to handle a situation by themselves. We take a great pride in having a knowledgeable friendly and professional security staff. The security plan may be changed or modified as the business continues to grow or change over time. As business patterns, technology and other learning lessons arise the security plan may be modified to address these changes. We at The Stag also understand the importance of police involvement in altercations or other specific security issues. It is important to be willing to work with the Newport Police Department to help us ensure the safety of our guest and pedestrian walking by our establishment. We encourage notes comments and support of the Newport Police Department.