HomeMy WebLinkAbout10 - Amendment to Purchase and License Agreement for Multi-Space Pay StationsTO:
CITY OF
NEWPORT BEACH
City Council Staff Report
March 11, 2025
Agenda Item No. 10
HONORABLE MAYOR AND MEMBERS OF THE CITY COUNCIL
FROM: Jason AI -Imam, Finance Director/Treasurer - 949-644-3126,
jalimam@newportbeachca.gov
PREPARED BY: Katie Vu, Management Analyst - 949-644-3143,
kvu@newportbeachca.gov
TITLE: Amendment No. One to Purchase and License Agreement with
T2 Systems Canada, Inc. for Multi -Space Pay Stations
ABSTRACT:
The City of Newport Beach currently operates approximately 144 pay stations, with each
unit having a typical life span of around 10 years. In 2021, the City purchased 58 new
pay stations to replace outdated single-space meters. The new pay stations are
operational and fully compatible with the City's systems. However, in the coming years,
several pay stations purchased between 2014 and 2018 will reach the end of their life
span and require replacement. To address this, staff is planning a phased replacement
of these aging units over the next five years. To ensure the continued reliability and
efficiency of the City's parking system, staff is requesting City Council approval to amend
the existing agreement with T2 Systems, Inc. (T2) to purchase, install and maintain
approximately 86 additional pay stations, ensuring uninterrupted service and continued
compliance with the City's operational standards and state regulations, and to support
the long-term sustainability of the City's parking infrastructure.
RECOMMENDATIONS:
a) Find this project exempt from the California Environmental Quality Act (CEQA)
pursuant to Sections 15060(c)(2) (the activity will not result in a direct or reasonably
foreseeable indirect physical change in the environment) and 15060(c)(3) (the activity
is not a project as defined in Section 1578) of the CEQA Guidelines, California Code
of Regulations, Title 14, Chapter 3, because this project has no potential to have a
significant effect on the environment;
b) Authorize staff to purchase and replace the outdated pay stations over the next five
years, ensuring all units are replaced by the end of their 10-year lifespan, while
maintaining compliance with the City's Local Coastal Program Implementation Plan
and the California Vehicle Code;
c) Authorize the City Manager or designee to enter into an amendment to the existing
agreement to purchase, install and maintain up to 86 additional multi -space pay
stations, replacing those purchased between 2014 and 2018 as they reach the end
of their 10-year lifespan in the coming years, with an amount not -to -exceed
$785,122.04; and
10-1
Amendment No. One to Purchase and License Agreement with
T2 Systems Canada, Inc. for Multi -Space Pay Stations
March 11, 2025
Page 2
d) Waive the standard bidding requirements provided by City Council Policy F-14 and
approve a single source award of the agreement to T2 Systems, Inc. (T2).
DISCUSSION:
Background
The City manages approximately 4,100 on -street and off-street pay parking spaces,
including those in the Balboa Pier and Corona del Mar parking lots. To facilitate parking
payments, the City operates around 144 multi -space pay stations, which are integral to
the City's parking management system. These pay stations contribute significantly to
the City's parking revenue, generating over 57% of the total income, which amounted to
approximately $7.63 million in Fiscal Year 2023-2024. Overall, parking revenue typically
ranges from $12 million to $15 million annually, with pay stations playing a key role in
securing this vital income.
In 2021, the City purchased 58 new pay stations to replace outdated single-space
meters, which are fully compatible with the City's existing systems. However, several
pay stations purchased prior to that, between 2014 and 2018, are nearing the end of
their typical 10-year lifespan and will require replacement in the coming years. The aging
pay stations are becoming increasingly difficult to maintain. With poor connections and
ongoing technical issues, these units are creating challenges for both visitors and staff,
making it harder for customers to complete transactions. This deterioration raises
concerns about potential revenue loss if the pay stations continue to malfunction.
Therefore, upgrading to newer, more reliable units will help the City reduce ongoing
maintenance costs and minimize operational disruptions. The improved functionality of
modern pay stations also leads to faster and more efficient transactions, which can
reduce customer frustrations and complaints. Additionally, replacing these outdated
units is a cost-effective approach, as the new pay stations continue to generate
significant annual revenue. Considering the cost to replace, as previously mentioned,
the return on investment for replacing aging pay stations is highly favorable. With a
typical 10-year lifespan for each new unit, these pay stations will provide a strong and
sustained return on investment for the City over the long term.
Ensuring the reliability of these units is crucial for the effective functioning of the parking
system, supporting smooth operations and maintaining a consistent revenue stream for
parking services.
Physical Payment Options Still Required
The City currently operates approximately 144 pay stations, with one pay station for
every 10-20 parking spaces. Even with the rise in mobile payment use, maintaining
physical pay stations is crucial to ensure full access and compliance with the California
Vehicle Code. For visitors who may not have access to mobile payment options or prefer
not to use them, it is essential that physical pay stations remain available within a
reasonable distance.
10-2
Amendment No. One to Purchase and License Agreement with
T2 Systems Canada, Inc. for Multi -Space Pay Stations
March 11, 2025
Page 3
It is therefore necessary to preserve the pay stations in their current locations to continue
providing equitable access for all users while remaining compliant with legal
requirements. By maintaining these stations, the City upholds its commitment to
accessibility, convenience and legal compliance for both residents and visitors, while
safeguarding a reliable revenue stream for parking operations.
Single Source Award of Contract
The City uses T2 pay stations, and customers are already familiar with the T2 interface,
reducing any disruptions to the user experience. Additionally, T2 pay stations utilize
standardized replacement parts, which improve stocking efficiencies and simplify
ongoing maintenance. The back -end data from T2 pay stations is accessible and easily
reconciled, further enhancing operational efficiency.
Purchasing pay stations from a different vendor would complicate daily, monthly and
yearly reconciliations by requiring data to be pulled from multiple sources. It would also
incur additional costs associated with integrating two different software systems.
Furthermore, the potential for delays in data flow between multiple pay station types and
enforcement software could reduce enforcement efficiencies.
City Council Policy F-14 allows for the request of sole and single source awards in
certain cases when competitive bidding is either impractical or impossible. Council's
approval of a single source award to T2 is recommended for the aforementioned
reasons.
Equipment Costs
To replace the aging pay stations purchased between 2014 and 2018, the City plans to
purchase up to 86 new units over the next five years. The total cost for these
replacements is $785,122.04, which includes essential components such as EMV (credit
card chip) readers, vault locks, coin canisters, bill note stackers, wireless
telecommunication SIM cards, and various other hardware items.
The following outlines the anticipated pay station replacements over the next five years,
subject to ongoing assessments of their condition:
Year of Purchase
2025
2026
2027
2028
2029
# of Pay Stations
31 (2014 replacements)
16 (2015 replacements)
32 (2016 replacements)
5 (2017 replacements)
2 (2018 replacements)
Total
Amount
$283,251.73
$146,696.51
$293,264.13
$ 45,775.75
$ 16,133.92
$785,122.04
10-3
Amendment No. One to Purchase and License Agreement with
T2 Systems Canada, Inc. for Multi -Space Pay Stations
March 11, 2025
Page 4
FISCAL IMPACT:
Funds are set aside annually to manage the perpetual replacement of parking
equipment in an equipment internal service fund, which has accumulated roughly
$2.94 million for this purpose. The amendment contract authorization of $785,122.04
will be paid from the Parking Equipment Fund (75504-911015), which has an available
budget of $400,000 in the current fiscal year, which is sufficient to cover the first year of
expenses, therefore no budget amendment is required. Future year adopted budgets
will include the appropriation for this item. Staff estimates that combined parking
revenues over the next 10 years will exceed $120 million, not including parking citations.
ENVIRONMENTAL REVIEW:
Staff recommends the City Council find this action is not subject to the California
Environmental Quality Act (CEQA) pursuant to Sections 15060(c)(2) (the activity will not
result in a direct or reasonably foreseeable indirect physical change in the environment)
and 15060(c)(3) (the activity is not a project as defined in Section 15378) of the CEQA
Guidelines, California Code of Regulations, Title 14, Chapter 3, because it has no
potential for resulting in physical change to the environment, directly or indirectly.
NOTICING:
The agenda item has been noticed according to the Brown Act (72 hours in advance of
the meeting at which the City Council considers the item).
ATTACHMENT:
Attachment A — Amendment No. One to Purchase and License Agreement with
T2 Systems Canada, Inc. for Multi -Space Pay Stations
10-4
/_Ui - « I'litaiTY-11
Amendment No. One to Purchase and License Agreement with
T2 Systems Canda, Inc. for Multi -Space Pay Stations
10-5
AMENDMENT NO. ONE TO
PURCHASE AND LICENSE AGREEMENT
WITH T2 SYSTEMS CANADA, INC. FOR
MULTI -SPACE PAY STATIONS
THIS AMENDMENT NO. ONE TO PURCHASE AND LICENSE AGREEMENT
("Amendment No. One") is made and entered into as of this 11th day of March 2025
("Effective Date"), by and between the CITY OF NEWPORT BEACH, a California
municipal corporation and charter city ("City"), and T2 SYSTEMS CANADA, INC., a
Delaware corporation ("Contractor", 72 Systems, Inc.", 72C", "72" ), whose principal
address is: 4105 Grandview Highway, Burnaby, British Columbia VSC, Canada and
whose entity address on file with the California Secretary of State is: 8900 Keystone
Crossing, Suite 700, Indianapolis, IN 46240, and is made with reference to the following:
RECITALS
A. On April 1, 2021, City and Contractor entered into a Purchase and License
Agreement ("Agreement") to provide multi -space pay stations and corresponding
software and services ("Project" or "Services").
B. The parties desire to enter into this Amendment No. One to reflect additional
Products and Services not included in the Agreement, to extend the term of the
Agreement to January 30, 2030, to increase the total compensation, and to update
the insurance requirements.
NOW, THEREFORE, it is mutually agreed by and between the undersigned parties
as follows:
1. SCOPE OF WORK
As of the effective date of this Amendment No. One, Exhibit A to the Agreement
shall be amended in its entirety and replaced with the Scope of Services and Schedule
of Billing Rates, attached hereto as Exhibit A and incorporated herein by this reference
("Products" or "Project or Services"). Exhibit A to this Amendment No. One shall be
known as "Exhibit A" to the Agreement. The City may elect to delete certain Products or
Services within the Scope of Services at its sole discretion.
2. TERM
Section 3.1 of the Agreement is amended in its entirety and replaced with the
following: "The term of this Agreement shall commence on the Effective Date, and shall
terminate on January 30, 2030, unless terminated earlier as set forth herein."
3. COMPENSATION TO CONTRACTOR
Section 4.1 of the Agreement is amended in its entirety and replaced with the
following: "Contractor's compensation for all Work performed in accordance with this
Agreement, including all reimbursable items and subcontractor fees, shall not exceed
10-6
One Million Four Hundred Forty Six Thousand One Hundred Twenty Six Dollars and
04/100 ($1,446,126.04), without prior written authorization from City. No billing rate
changes shall be made during the term of this Agreement without the prior written
approval of City. Contractor shall submit monthly invoices to City describing the Work
performed the preceding month."
The total amended compensation reflects Contractor's additional compensation for
additional Services to be performed in accordance with this Amendment No. One,
including all reimbursable items and subcontractor fees, in an amount not to exceed
Seven. Hundred Eighty Five Thousand One Hundred Twenty Two Dollars and 04/100
($785,122.04).
4. INSURANCE
As of the effective date of this Amendment No. One, Exhibit B to the Agreement is
amended in its entirety and replaced with the Exhibit B attached hereto and incorporated
herein by this reference.
5. INTEGRATED CONTRACT
Except as expressly modified herein, all other provisions, terms, and covenants
set forth in the Agreement shall remain unchanged, and shall be in full force and effect.
[SIGNATURES ON NEXT PAGE]
T2 SYSTEMS CANADA, INC. Page 2
10-7
IN WITNESS WHEREOF, the parties have caused this Amendment No. One to be
executed on the dates written below.
APPROVED AS TO FORM:
CITY ATTORNEY'S OFFICE
Date: S�
By::>
Aar n .Harp
City Attorney
aS
ATTEST:
Date:
Leilani I. Brown
City Clerk
CITY OF NEWPORT BEACH,
a California municipal corporation
Date:
Joe Stapleton
Mayor
CONTRACTOR: T2 SYSTEMS CANADA,
INC., a Canadian corporation
Date:
By:
Lin Bo
President
Date:
Bv:
Matt Alameda
Senior Vice President
[END OF SIGNATURES]
Attachments: Exhibit A — Scope of Services and Schedule of Billing Rates
Exhibit B — Insurance Requirements
T2 SYSTEMS CANADA, INC. Page 3
m:
EXHIBIT A
SCOPE OF SERVICES
AND
SCHEDULE OF BILLING RATES
10-9
EXHIBIT A to Amendment 1
SCOPE OF SERVICES AND SCHEDULE OF BILLING RATES
1. INTRODUCTION
T2 Systems Canada Inc. (72") is engaged to partner with the City of Newport Beach
("Customer") for the purchase of paystations and equipment, corresponding software,
and payment processing services as identified below ("Solution"). This Scope of Services
outlines the general scope, and associated responsibilities required to implement the
quoted Solution. The active participation by both T2 and Customer project teams is
crucial to the process, as deliverables are time sensitive and require task coordination
and completion by multiple resources.
This Exhibit A - Scope of Services and Schedule of Billing Rates, and its sub -exhibits A-
1 through A-7, are incorporated by reference and shall be governed by the terms of the
executed Purchase and License Agreement entered into between the parties
concurrently herewith ("Agreement").
2. Project Term
The parties anticipate that T2's Services as set forth herein will begin on the Effective
Date of Amendment No. One to the Agreement ("Start Date").
3. Project Overview
This Scope of Services covers what was documented and agreed to be implemented
during the sales process and supersedes all prior agreements pertaining to this project.
It does not cover perceptions or assumptions based on conversations, written or solution
demonstrations that took place outside of the process.
The scope of this project is:
-T2 will deliver up to eighty six (86) Luke II paystations with the features and
accessories as shown in attached at Exhibit Al -A5. Delivery and replacement
are contingent upon the condition and life expectancy of the existing pay stations
at the time of replacement.
The following outlines the potential pay station replacements within the next five
(5) years, subject to the continued assessment of their condition:
Quote#
# of Pa stations
Amount
Q-4190.G
31
2014 replacements)
$283,251.73
Q-4715.A
5
2017 replacements)
$45,775.75
Q-48016
16
2015 replacements)
$146,696.51
Q-48017
32
2016 replacements)
$293,264.13
Q-48025
2
2018 replacements)
$16,133.92
Total
$785,122.04
Paae 1
10-10
T2 shall notify the City of Newport Beach in writing prior to the delivery of any
Pay Stations for replacement under this agreement.
-Services included in the initial cost are: Digital Connect Activation fee, Merchant
Account Setup charge and Terminal Setup charge. Pricing for these services are
identified in the pricing sheet attached at Exhibit Al -A5.
-T2 will deliver the pay stations to:
LAZ Parking California LLC — C/O City Newport Beach
2600 Newport Blvd, Suite 106
Newport Beach, CA 92663
-T2 will deliver all other equipment to:
LAZ Parking California LLC's Office
2600 Newport Blvd, Suite 106
Newport Beach,
CA 92663
-Customer's parking management contractor will be responsible to complete the
installation of the pay stations, EMV Readers and Electronic Locks and to
manage the initial two (2) year warranty, and the optional extended warranty to
commence in year three.
-Monthly fees will be charged for Digital Iris support subscription services, Digital
Connect (wireless data services) and T2 SecurePay (EMV processing), to be
paid by Customer's parking management contractor. Extend by Phone and
Coupon Code creation are included in the Digital Iris services.
-T2 will provide the Customer with one (1) administration account (login and
Password) to access the Digital Iris Services on the T2 system.
-New equipment warranty is for a two-(2) year period. The optional extended
annual warranty fee will begin on year three (3) of Agreement.
4. Project Management
T2 and Customer will each appoint a Project Manager as a single point of contact and
manage all activities on the project, as of the project start date.
5. T2 Responsibilities
1. Provide appropriate knowledge transfer and guidance such that Customer can
effectively carry out your project responsibilities.
2. T2 Systems will work with Customer to design an initial project plan. T2 will be
responsible to manage and maintain the T2 project plan and communicate major
milestones.
3. Management of all required T2 Systems resources allocated and tasks assigned
to the project.
Paae 2
10-11
6. Customer Responsibilities
1. Provide its expertise such that T2 can effectively carry out its project
responsibilities.
2. Manage and maintain its internal project schedule. T2 will work with Customer to
develop a project schedule.
3. In a reasonable and timely manner, complete any acceptance testing and formal
deliverable sign -off.
7. Hardware
Contractor shall provide the hardware and accessories as shown in Attachment Al -A5.
Contractor shall deliver pay stations to Newport Beach City Yard C/O LAZ Parking
California LLC at 2600 Newport Blvd, Suite 106, Newport Beach, CA 92663 as shown in
attached at Exhibit Al -A5.
8. Services and Shipping and Handling
Contractor shall provide activation, merchant set up, and terminal set up services in an
amount not to exceed the total specified in Exhibit Al -A5 attached hereto.
Contractor shall provide shipping for all hardware as specified in Exhibit Al -A5 attached
hereto. Shipping rates will be based on prevailing market conditions at the time of
shipment, but shall not exceed $756 per unit and shall remain within a reasonable and
competitive market range. The Contractor shall provide a detailed freight estimate in
writing for each shipment, taking into account quantities, shipping methods, and
requested delivery dates, prior to finalizing any purchase orders.
9. Data/Software Services
Contractor shall provide its Digital Iris portal software and support services, which shall
include Extend by Phone and coupon code creation capabilities, for a monthly fee of $39
per pay station, which shall be paid by City's parking management contractor.
Contractor shall also provide Digital Connect for a monthly fee of $20 per pay station and
EMV processing for a monthly fee of $20 per pay station, which shall be paid by City's
parking management contractor.
Contractor shall provide City with one (1) administrative access account.
Paae 3
10-12
Monthly fees
Digital iris
5 39.00
142
5 5,538.00
Digital Connect
5 20.00
142
5 2,840.00 includes 2,000 transac
EMV
5 20.00
142
5 2,840.00
Subtotal
5 11,218.00
Annual Subtotal
5 134,616.00
5 Year Subtotal
5 673,080.00
Warranty 12 mos
$ 4S0.00
142
5 63,900.00 annual fee -
for years 3-5 on 5 year contract
10. Warranty
Contractor shall provide a warranty for new equipment for the first two years of this
agreement. The extended annual warranty is included for a fee in the amount of $450 per
pay station, which shall be paid by City's parking management contractor, and shall be
payable at the commencement of the third year of this Agreement.
Project Term and Change Management
The parties anticipate that T2's Services will begin 10 business days after Customer
authorizes T2 to commence work. The parties estimate that delivery of goods will be
complete within 120 days from the date of T2 receiving the signed quote. The timeline
may be extended, if necessary, due to availability of required Equipment and Software or
T2 personnel, up to ninety (90) days. T2 shall not be responsible for necessary
extensions of the timeline due to client availability, or client changes to the Project scope
or functional specification. In addition to schedule changes, client changes in the Project
may result in additional fees such as Project re -engagement and/or Change Orders,
which will require prior written consent of Customer prior to said changes being approved
and incorporated into the Agreement.
In the event that the scope changes, the Customer will be notified in advance and must
provide written approval (via a signed Change Order) to proceed. The new scope will
not proceed until the Change Order is executed.
11. Authorization to Begin Work
Delivery of the Services is dependent upon receiving written authorization from the
Customer. Customer will notify T2 when T2 is authorized to commence work on this
Project as currently defined.
Paae 4
10-13
Lukeo II
THE INDUSTRY STANDARD FOR BOTH
ON -AND OFF-STREET PARKING ENVIRONMENTS
The Luke I I Multi -Space Pay Station sets the standard for high performance in both on- and off-street
environments. Super versatile and highly configurable, Luke 11 is a great option for any operation. Its
flexible rate structures and diverse payment options -all able to be configured remotely - help drive and
maximize revenue. Luke 11 accepts bills, coins, and credit cards and features an easy -to -understand payment
flow, creating a user-friendly experience for all patrons. Powered by an optional solar panel and 4G LTE
communications, it's designed for high performance in any environment. Luke 11 is built with the robust T2
Luke Pay Station platform and integrates with Iris' Tz's cloud -based back end software. Lure 11 exceeds
customer service expectations and delivers superior performance.
Features For Parkers
• Range of convenient payment options such as coins,
bills, credit cards, smart cards, passcards (value
cards, campus cards), coupons, and Pay -by -Phone
services
• Contactless payments for rapid parking transactions
• Extend -by -Phone service provides expiry reminders
and the abilityto add time via mobile phone
• Large color screen that is easy to read
• Prompts in multiple languages
•Abilityto pay for parking or add time using any pay
station in the system
• Coin escrow refunds consumers' money upon a
cancelled transaction
• 36-key full alphanumeric keypad for easy license
plate entry
• Easily recognizable design identifies machine as a
parking pay station
Features For Parking Operators
• Separate maintenance and collections
compartment for enhanced security
• Theft -resistant design to protect coin, bills, and
internal components
• Enhanced locking mechanism and electronic lock
support for added security
• PClcompliant and PA-DSSvalidated system ensures
credit card data security
• Pay -and -Display, Pay -by -Space, and Pay -by -License
Plate on the same pay station
• Remote configuration of rates and policies saves
time and money
• Integration with leading parking technology
partner for a complete solution
• Flexible rate structures and diverse payment
options can increase revenue
• Reduced maintenance and collections costs
• Real-time credit card processing to reduce
processing fees and eliminate bad debt
• Real-time reporting and alarming
• Complete audit trail and rich ana,ytics
Paae 5
10-14
ABOUT T2 SYSTEMS
T2 Systems Is the largest parking technology
provider in North Americo, with more than 24
years In the parking Industry and currently serving
thousands of parking professionals. T2 integrates
the best people, processes, and technology far
powerful, high performance, and secure parking
solutions. Its open technology and processes are
used to manage more than 200 million parking
transactions for over 2 billion dollars annually
orross all 50 states and ten provinces in Conado
Customers rely on T2 for multi -space pay stations,
permit management, enforcement, LPR. PARCS,
business Intelligence, vehicle counting, citation
services, and event parking.
To learn more about T2's reliable and innovative
parking technology solutions, visit T2systems.com
LUKE 11
SPECIFICATIONS
Cabinet
r2gauge coidroffed sreel pmreced with an arntr-conosiw coating
Payment Options
Coin;NA; cmdorcards, ccnracnea-payments,smar- cards.,s�ue cant, campus cards, coupons, Pay-by-Phore serv-ces,
roinescrcwopbonal
card Reader
Cards are rot ingested- no mo.ing parts; reads Tracks 5 2, and$ ofaflmagnenc snipe cards conformAng to 15O78mo and78m .
reads and writes ro cMpasasedsmarr cards corfornwgro fS078r0 arrd,;8r6
Bill Stacker
5000-W) capaclry (U E onfy i
Prirtte,
2-receiprwidth
StwWafd
Display
CoAorback it! LCO with 64or480 resoll.tion
•
Keypad
36-teraowwmericWaft bct o&xrons
Locks
Car bete -ate ed,, ice wdrhout removal oflock cyfinder,, electronic locks optiwai
Charcoa](5mi
Access
Separate compartments formainrename and collections
Premium
Communication Options
GSM, CDMA, Ethernet
Emsonmental Requirements
-4o°From4o'F(-4o'cro6oY')',-rekvmhumiday upro 9,5A1
•
•
Power
t oVAC;slim4riesoiarpanelopnorai
Jet Black Pebble Gray
Pacng&een
Operaional Modes
P"ridDiW*,, Pay -by -Space. Pay-by-L,c se Place
is
Multilingual Support
Lip ro four iarguages using Pcm. rncrvAbmancharacttvs
Audible Alarm
Senseshockandabration
MarneWe CtrusYellow
Color
Charccalgray; addirionaf coAors opnenai
standards
UL/CSt appro%vdADA coff*ar4 Pc7carro it, PA-DSS validated
'Ixirg �ey>•aonYWrchrsEhetnAv.�n r•�r t<wmld cups dr: r: <: a+iberttwN. tf!avGrtYtrrapern
Paae 6
10-15
Exhibit Al - T2 Systems - Quotation (2014 Paystation Replacements)
For: City of Newport Beach
SYSTEMS Date:e 33/ 4/20224
A VEPPA MOBILITY COMPANY Expires: 3/31/2025
Bill To:
City of Newport Beach
100 Civic Center Dr.
Newport Beach, California 92660
United States
Prepared By:
Poppy Guloien
Prepared For:
Janine Williamson
Services
Ship To:
LAZ Parking - Newport Beach
2600 Newport Blvd, Suite 106
Newport Beach, CA 92663
United States
Janine Williamson
(949)644-3142
jilliamson@newportbeachca.gov
EIN:95-6000751
Product..Product
100.0106 2 DataConnect Activation Fee LTE Verizon I USD 30.00 120.00 60.000 USD 12.00
USD 240.00
100.7113 2 Secure Pay -Terminal Setup Charge USD 25.00 20.00 0.000 USD 25.00
USD 500.00
Must use FirstData as the data processor if doing Contactless.
Can use either Chase Paymentech, FirstData or Elavon if just adding EMV without Contactless option.
100.0057
Remote Training - up to 6 hours
USD 500.00
1.00
0.000
USD 500.00
USD 500.00
20 LUKE II Coin Bill CC (EMV)Solar Modems TOTAL:
USD 1,240.00
Product..Product
100.7113 2 Secure Pay - Terminal Setup Charge USD 25.00 11.00 0.000 JUSID 25.00 USD 275.00
Must use FirstData as the data processor if doing Contactless.
Can use either Chase Paymentech, FirstData or Elavon if just adding EMV without Contactless option.
100.0067
No Training
USD 0.00
1.00
0.000
USD 0.00
USD 0.00
raining included in first bundle
11 LUKE II Coin Bill CC (EMV)Solar Ethernet TOTAL:
USD 275.00
Paae 7
10-16
■. ro W.
Product..e Product Name Base Unit Price Quantity
104.0001 Luke II/Luke Cosmo Bundle JUSD 0.00 120.00 0.000 JUSID 0.00 USD 0.00
900.0107 Luke® II+ G1 Coin Bill P2PE Solar USD 17,316.00 20.00 60.000 USD 6,926.40 USD 138,528.00
The EMV credit card readers are secure devices with anti -tampering controls. If a reader is disassembled, opened up or experiences
violent impact, it will be put into a Tampered state and cannot be repaired or redeployed. Card readers that have a Tampered status
are not eligible for warranty coverage.
880.4129
Platform - Pay Station 8 - L2
USD 0.00
20.00
0.000
USD 0.00
USD 0.00
Software Maintenance subscription is a requirement for upgrades and ongoing support for PS8.
Ongoing subscriptions are billed annually.
880.4030
Lock-Maintenance-C
Included
20.00
0.000
Included
USD 0.00
Keycode:145
450.0018
Key -Green Ex.Access-C
USD 33.00
2.00
60.000
USD 13.20
USD 26.40
450.0019
Key -Yellow Ex.Access-C
USD 33.00
1.00
60.000
USD 13.20
USD 13.20
880.4037
Lock- Electron ic-L2 - Collections
(non -discountable)
USD 230.00
20.00
0.000
USD 230.00
USD 4,600.00
Keycode:145
Client must source the following components from Medeco: Electronic lock software and programming station.
-Electronic Key NOT included / quoted. Can be added to quote if needed. Added cost $675.00 (Non discountable)
880.4104
Modem Kit -Internal LTE Verizon
L2V5/LC
USD 920.00
20.00
60.000
USD 368.00
USD 7,360.00
460.0052
SIM CARD-T2 DataConnect-
Verizon, KORE
USD 30.00
20.00
60.000
USD 12.00
USD 240.00
115.0108
Coin Canister-L2
USD 600.00
40.00
60.000
USD 240.00
USD 9,600.00
includes collection spares
115.0132
Bill Stacker 1000 Note-L2
USD 485.00
40.00
60.000
USD 194.00
USD 7,760.00
includes collection spares
450,0033
Key -Bill Stacker Access-1_2
USD 30.00
1.00
60.000
USD 12.00
USD 12.00
450.0006
Key - Coin Canister - C
USD 10.00
1.00
60.000
USD 4.00
USD 4.00
100.1110
Multilingual Software
USD 340.00
20.00
100.000
USD 0.00
USD 0.00
included with PS8
880.4040
Coin Shutter-L2/LC
USD 125.00
20.00
60.000
USD 50.00
USD 1,000.00
20 LUKE II Coin Bill CC (EMV)Solar Modems TOTAL:
USD 169,143.60
Page 8
10-17
Product..Product
104.0001 IlLuke II/Luke Cosmo Bundle JUISD 0.00 111.00 10.000 USD 0.00 1 USD 0.00
900.0107 Luke® II+ G1 Coin Bill P2PE Solar USD 17,316.00 11.00 60.000 USD 6,926.40 1 USD 76,190.40
The EMV credit card readers are secure devices with anti -tampering controls. If a reader is disassembled, opened up or experiences
violent impact, it will be put into a Tampered state and cannot be repaired or redeployed. Card readers that have a Tampered status
are not eligible for warranty coverage.
880.4129
Platform - Pay Station 8 - L2
USD 0.00
11.00
0.000
USD 0.00
USD 0.00
Software Maintenance subscription is a requirement for upgrades and ongoing support for PS8.
Ongoing subscriptions are billed annually.
880.4030
Lock-Maintenance-C
Included
11.00
0.000
Included
USD 0.00
Keycode:145
450.0018
Key -Green Ex.Access-C
USD 33.00
2.00
60.000
USD 13.20
USD 26.40
450.0019
Key -Yellow Ex.Access-C
USD 33.00
1.00
60.000
USD 13.20
USD 13.20
880.4037
Lock-Electronic-L2 - Collections
(non -discountable)
USD 230.00
11.00
0.000
USD 230.00
USD 2,530.00
Keycode: 145
Client must source the following components from Medeco: Electronic lock software, programming station and keys.
100.0039
Ethernet Connected
USD 0.00
11.00
0.000
USD 0.00
USD 0.00
115.0108
Coin Canister-L2
USD 600.00
22.00
60.000
1 USD 240.00
1 USD 5,280.00
includes collection spares
115.0132
Bill Stacker 1000 Note-L2
USD 485.00
22.00
60.000
USD 194.00
USD 4,268.00
includes collection spares
880.4107
USB Service Key, Industrial Grade
1 GB-C
USD 65.00
1.00
60.000
USD 26.00
USD 26.00
100.1110
Multilingual Software
USD 340.00
11.00
100.000
USD 0.00
USD 0.00
included with PS8
880.4040
Coin Shutter-L2/LC
USD 125.00
11.00
60.000
USD 50.00
USD 550.00
Other
11 LUKE II Coin Bill CC (EMV)Solar Ethernet TOTAL] USD 88,884.00
Page 9
10-18
Installation not included in quote.
Please review all details on this quote, including ship to address, EIN number, and key code.
Invoices paid via credit card will incur a 2.5% convenience fee.
***
Comment
USD 0.00
1.00
0.000
USD 0.00
USD 0.00
REPLACING 24 EXISTING V4 UNITS - CANCEL BILLING ON OLD UNITS AS NEW UNITS ARE INSTALLED
500012100199, 500013090439-61
REPLACEMENTS FORAGING 520014441617, 520014501947 - 49
Includes additional three spare units
TOTAL 31 solar LUKE II units - 20 modem and 11 ethernet
***
Comment
USD 0.00
1.00 -
0.000
USD 0.00
USD 0.00
Please note:
Passcard functionality is not available on pay station 8
Customer requested paper be removed from order.
***
Comment
USD 0.00
1.00
0.000
USD 0.00
USD 0.00
Iris Services and warranty for this quote are on Q-48183 to be billed to LAZ per contract. .
11 LUKE II Coin Bill CC (EMV)Solar Ethernet TOTAL:
USD 3,712.00
Year 1 Total: USD 263,254.60
Net Total: USD 263,254.60
Tax Amount: USD 19,997.13
Tax Comments N/A
Total: USD 283,251.73
Additional Information:
Freight Term: FOB-CUST-PP
Payment Terms: N30
IRIS Profile:
End User: City of Newport Beach
GP Customer Number: 1725
Billing Terms
Software subscriptions are invoiced upon Activation.
Terms and Conditions for Digital Iris services are pursuant to the Purchase and License Agreement with Effective Date April 1, 2021
Upon shipping, 100% of order will be invoiced, with the exceptions of (if applicable):
• Software subscriptions, as outlined above;
• Upon provision, 100% of services, training and/or installation will be invoiced.
As indicated on quote - Shipping costs are to be determined at time of shipment, are estimates only or are set amounts. Actual costs will
be reflected on invoices unless set amount has been provided.
Tax rate, if applicable, will be finalized at time of invoicing.
Invoices paid via credit card will incur, a 2.5% convenience fee.
Page 10
10-19
Exhibit A2 - T2 Systems - Quotation (2015 Paystation Replacements)
SYSTEMS
A VEPPA MOBILITY COMPANY
Bill To:
City of Newport Beach
100 Civic Center Dr.
Newport Beach, California 92660
United States
Prepared By:
Poppy Guloien
Prepared For:
Janine Williamson
Services
For: City of Newport Beach
Quote: Q-48016
Date: 12/11 /2024
Expires: 3/11/2025
Ship To:
LAZ Parking - Newport Beach
2600 Newport Blvd, Suite 106
Newport Beach, CA 92663
United States
Janine Williamson
(949)644-3142
jilliamson@newportbeachca.gov
EIN:95-6000751
100.7113 2 Secure Pay -Terminal Setup Charge JUSID 25.00 116.00 10.000 USD 25.00 1 USD 400.00
Must use FirstData as the data processor if doing Contactless.
Can use either Chase Paymentech, FirstData or Elavon if just adding EMV without Contactless option.
100.0057 Remote Training - up to 6 hours USD 500.00 1.00 0.000 USD 500.00 USD 500.00
TOTAL: USD 900.00
Hardware
Product..Product
104.0001 Luke II/Luke Cosmo Bundle JUSD 0.00 116.00 10.000
JUSD 0.00
JUSD 0.00
900.0107 1 Luke@ II+ G1 Coin Bill P2PE Solar USD 17,316.00 16.00 160.000
USD 6,926.40
USD 110,822.40
The EMV credit card readers are secure devices with anti -tampering controls. If a reader is disassembled, opened up or experiences
violent impact, it will be put into a Tampered state and cannot be repaired or redeployed. Card readers that have a Tampered status
are not eligible for warranty coverage.
Please note there is no store and forward with EMV.
880.4040
Coin Shutter-L2/LC
USD 125.00
16.00
60.000
USD 50.00
USD 800.00
880.4129
Platform - Pay Station 8 - L2
USD 0.00
16.00
0.000
USD 0.00
USD 0.00
Software Maintenance subscription is a requirement for upgrades and ongoing support for PS8.
Ongoing subscriptions are billed annually.
880.4104
Modem Kit -Internal LTE Verizon
L2V5/LC
USD 920.00
16.00
60.000
USD 368.00
USD 5,888.00
460.0052
SIM CARD-T2 DataConnect-
Verizon, KORE
USD 30.00
16.00
60.000
USD 12.00
USD 192.00
880.4030
Lock-Maintenance-C
Included
16.00
0.000
Included
USD 0.00
match i145
Page 11
10-20
450.0018
Key -Green Ex.Access-C
USD 33.00
2.00
60.000
USD 13.20
USD 26.40
450.0019
Key -Yellow Ex.Access-C
USD 33.00
1.00
60.000
USD 13.20
USD 13.20
880.4037
Lock-Electronic-L2 - Collections
(non -discountable)
USD 230.00
16.00
0.000
USD 230.00
USD 3,680.00
Client must source the following components from Medeco:
Electronic Key NOT included / quoted. Can be added
Electronic lock software and programming station.
to quote if needed. Added cost $675.00 (Non discountable)
115.0108
Coin Canister-L2
USD 600.00
32.00
60.000
USD 240.00
USD 7,680.00
includes collection spares
115.0132
Bill Stacker 1000 Note-1_2
USD 485.00
32.00
60.000
USD 194.00
USD 6,208.00
includes collection spares
100.1110
Multilingual Software
USD 340.00
16.00
100.000
USD 0.00
USD 0.00
included at no cost with PS8
TOTAL:
USD 135,310.00
Other
Product..Product
Comment IUSD 0.00
1.00 10.000
1 USD 0.00
USD 0.00
Installation and Shipping not included in quote.
Please review all details on this quote, including ship to address, EIN number, and key code.
Invoices paid via credit card will incur a 2.5% convenience fee.
'**
Comment
USD 0.00
1.00
0.000
USD 0.00
USD 0.00
Please note:
Passcard functionality is not available on pay station 8
Customer requested paper be removed from order.
Comment
USD 0.00
1.00
0.000
USD 0.00
USD 0.00
This quote replaces 16 units purchased in 2015
SN: 520015130344 - 51, 520015441737 - 38, 520015441809
- 13 and 520015502229
Comment
USD 0.00
1.00
0.000
USD 0.00
USD 0.00
Iris Services and warranty for this quote are on Q-48182 to be billed to LAZ per contract
Additional Information:
Freight Term: FOB-CUST-PP
Payment Terms: N30
IRIS Profile: City of Newport Beach
End User: City of Newport Beach
GP Customer Number: 1725
Page 12
TOTAL USD 0.00
Net Total: USD 136,210.00
Tax Amount: USD 10,486.51
Tax Comments: N/A
Total: USD 146,696.51
10-21
Billing Terms
Software subscriptions are invoiced upon Activation.
Terms and Conditions for Digital Iris services are pursuant to the Purchase and License Agreement with Effective Date April 1, 2021.
Upon shipping, 100% of order will be invoiced, with the exceptions of (if applicable):
• Software subscriptions, as outlined above;
• Upon provision, 100% of services, training and/or installation will be invoiced.
As indicated on quote - Shipping costs are to be determined at time of shipment, are estimates only or are set amounts. Actual costs will
be reflected on invoices unless set amount has been provided.
Tax rate, if applicable, will be finalized at time of invoicing
Invoices paid via credit card will incur a 2.5% convenience fee.
Page 13
10-22
Exhibit A3 - T2 Systems - Quotation (2016 Paystation Replacements)
SYSTEMS
A VEPPA MOBILITY COMPANY
Bill To:
City of Newport Beach
100 Civic Center Dr.
Newport Beach, California 92660
United States
Prepared By:
Poppy Guloien
Prepared For:
Janine Williamson
Services
For: City of Newport Beach
Quote: Q-48017
Date: 12/11 /2024
Expires: 3/11 /2025
Ship To:
LAZ Parking - Newport Beach
2600 Newport Blvd, Suite 106
Newport Beach, CA 92663
United States
Janine Williamson
(949)644-3142
jilliamson@newportbeachca.gov
EIN:95-6000751
100.7113 T2 Secure Pay -Terminal Setup Charge USD 25.00 32.00 0.000 USD 25.00 1 USD 800.00
Must use FirstData as the data processor if doing Contactless.
Can use either Chase Paymentech, FirstData or Elavon if just adding EMV without Contactless option.
100.0057 Remote Training - up to 6 hours USD 500.00 1.00 0.000 USD 500.00 USD 500.00
T0TAL:1 USD 1,300.00
Hardware
Product..Product
104.0001 Luke II/Luke Cosmo Bundle JUSID 0.00 132.00 0.000 JUSD 0.00 JUSID 0.00
900.0107 Luke® II+ G1 Coin Bill P2PE Solar USD 17,316.00 32.00 60.000 USD 6,926.40 USD 221,644.80
The EMV credit card readers are secure devices with anti -tampering controls. If a reader is disassembled, opened up or experiences
violent impact, it will be put into a Tampered state and cannot be repaired or redeployed. Card readers that have a Tampered status
are not eligible for warranty coverage.
880.4040
Coin Shutter-L2/LC
USD 125.00
32.00
60.000
USD 50.00
USD 1,600.00
880.4129
Platform - Pay Station 8 - L2
USD 0.00
32.00
0.000
USD 0.00
USD 0.00
Software Maintenance subscription is a requirement for upgrades and ongoing support for PS8.
Ongoing subscriptions are billed annually.
880.4104
Modem Kit -Internal LTE Verizon
USD 920.00
32.00
60.000
USD 368.00
USD 11,776.00
L2V5/LC
460.0108
SIM CARD-T2 DataConnect-
USD 30.00
32.00
60.000
USD 12.00
USD 384.00
SuperSIM
Paae 14
10-23
460.0052
SIM CARD-T2 DataConnect-
Verizon, KORE
USD 30.00
32.00
60.000
USD 12.00
USD 384.00
880.4030
Lock-Maintenance-C
Included
32.00
0.000
Included
USD 0.00
match i145
450.0018
Key -Green Ex.Access-C
USD 33.00
2.00
60.000
USD 13.20
USD 26.40
450.0019
Key -Yellow Ex.Access-C
USD 33.00
1.00
60.000
USD 13.20
USD 13.20
880.4037
Lock-Electronic-L2 - Collections
(non -discountable)
USD 230.00
32.00
0.000
USD 230.00
USD 7,360.00
Client must source the following components from Medeco: Electronic lock software and programming station.
-Electronic Key NOT included / quoted. Can be added to quote if needed. Added cost $675.00 (Non discountable)
115.0108
Coin Canister-1_2
USD 600.00
64.00
60.000
USD 240.00
USD 15,360.00
includes collection spares
115.0132
Bill Stacker 1000 Note-1_2
USD 485.00
64.00
60.000
USD 194.00
USD 12,416.00
includes collection spares
100.1110
Multilingual Software
USD 340.00
32.00
100.000
USD 0.00
USD 0.00
included at no cost with PS8
TOTAL:
USD 270,964.40
Other
.,Code Product
"* Comment JUSID 0.00 11.00 0.000
USD 0.00
USD 0.00
Installation and Shipping not included in quote.
Please review all details on this quote, including ship to address, EIN number, and key code.
Invoices paid via credit card will incur a 2.5% convenience fee.
"
Comment
USD 0.00
1.00
0.000
USD 0.00
USD 0.00
Please note:
Passcard functionality is not available on pay station 8
Customer requested paper be removed from order.
Comment
USD 0.00
1.00
0.000
USD 0.00
USD 0.00
This quote replaces 32 units purchased in 2016
SN: 520116100380 - 401, 520116170607 -14 and 520116190701 - 02
Comment
USD 0.00
1.00
0.000
USD 0.00
USD 0.00
Iris Services and warranty for this quote are on Q-48171 to be billed to LAZ per contract
Paae 15
TOTALI USD 0.00
Net Total: USD 272,264.40
Tax Amount: USD 20,999.73
Tax Comments: N/A
Total: USD 293,264.13
10-24
Additional Information:
Freight Term: FOB-CUST-PP
Payment Terms: N30_
IRIS Profile: City of Newport Beach
End User: City of Newport Beach
GP Customer Number: 1725
Billing Terms
Software subscriptions are invoiced upon Activation.
Terms and Conditions for Digital iris services are pursuant to the Purchase and License Agreement with Effective Date April 1, 2021
Upon shipping, 100% of order will be invoiced, with the exceptions of (if applicable):
• Software subscriptions, as outlined above;
• Upon provision, 100% of services, training and/or installation will be invoiced.
As indicated on quote - Shipping costs are to be determined at time of shipment, are estimates only or are set amounts. Actual costs will
be reflected on invoices unless set amount has been provided.
Tax rate, if applicable, will be finalized at time of invoicing
Invoices paid via credit card will incur a 2.5% convenience fee.
Paae 16
10-25
Exhibit A4 - T2 Systems - Quotation (2017 Paystation Replacements)
For: City of Newport Beach
SYSTEMS
Date:e 11/26/2024
A VEPPA MOBILITY COMPANY
Expires: 2/24/2025
Bill To:
Ship To:
City of Newport Beach
LAZ Parking - Newport Beach
100 Civic Center Dr.
2600 Newport Blvd, Suite 106
Newport Beach, California 92660
Newport Beach, CA 92663
United States
United States
Prepared By:
Angela Thenmadath
Prepared For:
Janine Williamson
Services
Janine Williamson
(949) 644-3142
jilliamson@newportbeachca.gov
EIN:95-6000751
Product..Product
100.0106 T2 DataConnect Activation Fee LTE Verizon USD 30.00
15.00
60.000
JUSD 12.00
1 USD 60.00
100.7113 T2 Secure Pay - Terminal Setup Charge USD 25.00
5.00
0.000
USD 25.00
USD 125.00
Must use FirstData as the data processor if doing Contactless.
Can use either Chase Paymentech, FirstData or Elavon if just adding EMV without Contactless
option.
100.0067
No Training
USD 0.00
1.00
0.000
USD 0.00
USD 0.00
Training included in Q-41490
TOTAL
USD 185.00
Hardware
Product..
..
104.0001 Luke II/Luke Cosmo Bundle USD 0.00 5.00 0.000
JUSID 0.00
USD 0.00
900.0107 Luke® II+ G1 Coin Bill P2PE Solar USD 17,316.00 5.00 60.000
USD 6,926.40
USD 34,632.00
The EMV credit card readers are secure devices with anti -tampering controls. If a reader is disassembled, opened up or experiences
violent impact, it will be put into a Tampered state and cannot be repaired or redeployed. Card readers
that have a Tampered status
are not eligible for warranty coverage.
880.4129
Platform - Pay Station 8 - L2
USD 0.00
5.00
0.000
USD 0.00
USD 0.00
Software Maintenance subscription is a requirement for upgrades and ongoing support for PS8.
Ongoing subscriptions are billed annually.
880.4040
Coin Shutter-L2/LC
USD 125.00
5.00
60.000
USD 50.00
USD 250.00
880.4104
Modem Kit -Internal LTE Verizon
USD 920.00
5.00
60.000
USD 368.00
USD 1,840.00
L2V5/LC
Paae 17
10-26
460.0052
SIM CARD-T2 DataConnect-
USD 30.00
5.00
60.000
USD 12.00
USD 60.00
Verizon, KORE
880.4030
Lock-Maintenance-C
Included
5.00
0.000
Included
USD 0.00
Keycode: DU39
450.0018
Key -Green Ex.Access-C
USD 33.00
2.00
60.000
USD 13.20
USD 26.40
450.0019
Key -Yellow Ex.Access-C
USD 33.00
1.00
60.000
USD 13.20
USD 13.20
880.4037
Lock-Electronic-L2 - Collections
(non -discountable)
USD 230.00
5.00
0.000
USD 230.00
USD 1,150.00
Client must source the following components from Medeco: Electronic lock software and programming station.
-Electronic Key NOT included / quoted. Can be added to quote if needed. Added cost $675.00 (Non discountable)
115.0108
Coin Canister-L2
USD 600.00
10.00
60.000
USD 240.00
USD 2,400.00
Includes spares
115.0132
Bill Stacker 1000 Note-L2
USD 485.00
10.00
60.000
USD 194.00
USD 1,940.00
Includes spares
100.1110
Multilingual Software
USD 340.00
5.00
100.000
USD 0.00
USD 0.00
Included at no cost with PS8
TOTAL:
USD 42,311.60
Other
Product..Product
***I Comment JUSID 0.00 11.00 10.000
JUSID 0.00
USD 0.00
Installation and Shipping not included in quote.
Please review all details on this quote, including ship to address, EIN number, and key code.
Invoices paid via credit card will incur a
2.5% convenience fee.
**"
Comment
USD 0.00
1.00
0.000
USD 0.00
USD 0.00
This quote replaces 32 units purchased in 2017
SN: 520117170658, 520117422076, 520117422105 - 06 and 520117422108
CANCEL BILLING ON OLD UNITS AS NEW UNITS ARE INSTALLED
***
Comment
USD 0.00
1.00
0.000
USD 0.00
USD 0.00
Please note:
Passcard functionality is not available on pay station 8
Customer requested paper be removed from order.
*
Comment
USD 0.00
1.00
0.000
USD 0.00
USD 0.00
Iris Services and warranty for this quote are on Q-48184 to be billed to LAZ per contract
TOTAL
USD 0.00
Paae 18
Net Total: USD 42,496.60
Tax Amount: USD 3,279.15
Tax Comments: N/A
Total: USD 45,775.75
10-27
Additional Information:
Freight Term: FOB-CUST-PP
Payment Terms: N30
IRIS Profile: City of Newport Beach
End User: City of Newport Beach
GP Customer Number: 1725
Billing Terms
Software subscriptions are invoiced upon Activation.
Terms and Conditions for Digital Iris services are pursuant to the Purchase and License Agreement with Effective Date April 1, 2021.
Upon shipping, 100% of order will be invoiced, with the exceptions of (if applicable):
• Software subscriptions, as outlined above;
• Upon provision, 100% of services, training and/or installation will be invoiced.
As indicated on quote - Shipping costs are to be determined at time of shipment, are estimates only or are set amounts. Actual costs will
be reflected on invoices unless set amount has been provided.
Tax rate, if applicable, will be finalized at time of invoicing.
Invoices paid via credit card will incur a 2.5% convenience fee.
Paae 19
10-28
Exhibit A5 - T2 Systems - Quotation (2018 Paystation Replacements)
For: City of Newport Beach
T2)SYSTEMS
Date:e 112 181 //2024
A VERRA MOBILITY COMPANY
Expires: 3/11/2025
Bill To:
Ship To:
City of Newport Beach
LAZ Parking - Newport Beach
100 Civic Center Dr.
2600 Newport Blvd, Suite 106
Newport Beach, California 92660
Newport Beach, CA 92663
United States
United States
Prepared By:
Janine Williamson
Angela Thenmadath
(949) 644-3142
jwilliamson@newportbeachca.gov
Prepared For:
EIN: 95-6000751
Janine Williamson
Services
Product..Product
100.0106 2 DataConnect Activation Fee LTE Verizon USD 30.00
2.00
60.000
JUSD 12.00
USD 24.00
100.7113 2 Secure Pay - Terminal Setup Charge USD 25.00
2.00
0.000
USD 25.00
USD 50.00
Must use FirstData as the data processor if doing Contactless.
Can use either Chase Paymentech, FirstData or Elavon if just adding EMV without
Contactless option.
100.0067
No Training
USD 0.00
1.00
0.000
USD 0.00
USD 0.00
TOTAL
USD 74.00
m F I l! 1\"M
Product••uct Name
Code
104.0001 Luke II/Luke Cosmo Bundle
Base Unit
Price
JUSD 0.00
Quantity
12.00
Discount
%
0.000
Sales Price
JUSID 0.00
Total
USD 0.00
900.0110 Luke® II+ G1 Coin P2PE Solar
USD 15,694.00
2.00
60.000
USD 6,277.60
USD 12,555.20
The EMV credit card readers are secure devices with anti -tampering controls. If a reader is disassembled, opened up or experiences
violent impact, it will be put into a Tampered state and cannot be repaired or redeployed. Card readers that have a Tampered status
are not eligible for warranty coverage.
880.4129
Platform - Pay Station 8 - L2
USD 0.00
2.00
0.000
USD 0.00
USD 0.00
880.4040
Coin Shutter-L2/LC
USD 125.00
2.00
60.000
USD 50.00
USD 100.00
880.4104
Modem Kit -Internal LTE Verizon
L2V5/LC
USD 920.00
2.00
60.000
USD 368.00
USD 736.00
460.0052
SIM CARD-T2 DataConnect-Verizon,
KORE
USD 30.00
2.00
60.000
USD 12.00
USD 24.00
880.4030
Lock-Maintenance-C
Included
2.00
0.000
Included
USD 0.00
Keycode:
DU39
450.0018
Key -Green Ex.Access-C
USD 33.00
2.00
60.000
USD 13.20
USD 26.40
Paae 20
10-29
450.0019 Key -Yellow Ex.Access-C USD 33.00 1.00 60.000 USD 13.20 USD 13.20
880.4037
�Lock-Electronic-1_2 -Collections (non-
discountable)
JUSD230.00
12.00
0.000
JUSD230.00
F USD 460.00
Client must source the following components from Medeco: Electronic lock software and programming station.
Electronic Key NOT included / quoted. Can be added to quote if needed. Added cost $675.00 (Non discountable)
115.0108
Coin Canister-1-2
USD 600.00
4.00
60.000
USD 240.00
1 USD 960.00
Includes spares
450.0006
Key - Coin Canister - C
USD 10.00
1.00
60.000
USD 4.00
USD 4.00
880.4107
USB Service Key, Industrial Grade
1 GB-C
USD 65.00
1.00
60.000
USD 26.00
USD 26.00
100.1110
Multilingual Software
USD 340.00
2.00
100.000
USD 0.00
USD 0.00
Included at no cost with PS8
TOTAL
USD 14,904.80
Other
Product..Product
Comment I USD 0.00 11.00 10.000
USD 0.00
USD 0.00
Installation and Shipping not included in quote.
Please review all details on this quote, including ship to address, EIN number, and key code.
Invoices paid via credit card will incur a 2.5% convenience fee.
***
Comment
USD 0.00
1.00
0.000
USD 0.00
USD 0.00
This quote replaces 2 units purchased in 2018
SN:520118140599 and 520118281045
"**
Comment
USD 0.00
1.00
0.000
USD 0.00
USD 0.00
Please note:
Passcard functionality is not available on pay station 8
Customer requested paper be removed from order.
"
Comment
USD 0.00
1.00
0.000
USD 0.00
USD 0.00
Iris Services and warranty for this quote are on Q-48170 to be billed to LAZ per contract.
Paae 21
TOTAL USD 0.001
Net Total: USD 14,978.80
Tax Amount: USD 1,155.12
Tax Comments: N/A
Total: USD 16,133.92
10-30
Additional Information:
Freight Term: FOB-CUST-PP
Payment Terms: N30
IRIS Profile: City of Newport Beach
End User: City of Newport Beach
GP Customer Number: 1725
Billing Terms
Software subscriptions are invoiced upon Activation.
Terms and Conditions for Digital Iris services are pursuant to the Purchase and License Agreement with Effective Date April
1,2021.
Upon shipping, 100% of order will be invoiced, with the exceptions of (if applicable):
• Software subscriptions, as outlined above;
• Upon provision, 100% of services, training and/or installation will be invoiced.
As indicated on quote - Shipping costs are to be determined at time of shipment, are estimates only or are set amounts.
Actual costs will be reflected on invoices unless set amount has been provided.
Tax rate, if applicable, will be finalized at time of invoicing.
Invoices paid via credit card will incur a 2.5% convenience fee.
Page 22
10-31
EXHIBIT A-6
DIGITAL IRIS Addendum
THIS DIGITAL IRIS ADDENDUM ("Addendum") GOVERNS THE PROVISION AND
USE OF THE DIGITAL IRIS SERVICES, WIRELESS DATA SERVICES, SOFTWARE
MAINTENANCE SERVICES AND DIGITAL IRIS RELATED SUPPORT SERVICES
PURCHASED BY THE CITY OF NEWPORT BEACH ("CUSTOMER" or "City") FROM T2
SYSTEMS CANADA INC. (72C").
1. BACKGROUND. Customer and T2 Systems, Inc. have entered into a Purchase
and License Agreement for multi -space pay stations and corresponding software
("Agreement"). T2C is an affiliate of T2 Systems, Inc. and is entitled to enter into this Addendum
under the Agreement. This Addendum is incorporated into and subject to the terms of the
Agreement and the terms of the Agreement are incorporated herein. With respect to the
Addendum Services, to the extent of any conflict between the terms of this Addendum and the
Agreement the terms of the Addendum shall control.
2. DEFINITIONS. In this Addendum:
(a) "Activation Date" means the first date that each pay station unit is enabled by
T2C to connect to the Addendum Services.
(b) "Addendum" means this Digital Iris Addendum.
(c) "Addendum Services" means the Digital Iris Services, Wireless Data Services,
Support Services, Software Maintenance Services and/or any additional services provided
under this Addendum.
(d) "Agreement" means the Purchase and License Agreement for multi -space pay
stations and corresponding software, as defined above.
(e) "Effective Date" means the effective date of the Agreement.
(f) "Documentation" means the Pay Station — Software And Hardware — Warranty
and Support document attached hereto as Exhibit A-8, and the Luke II Maintenance Guide,
980.0118, Revision G: July 2020, incorporated herein by this reference.
(g) "Digital Iris Services" means the hosted software including Software
Maintenance Services subscribed to by Customer, to operate the T2C pay station(s).
(h) "Fees" means the fees for the Addendum Services as calculated from the
Activation Date.
(i) "Non -Conformity" means the failure of the Digital Iris Services software to
perform according to the Documentation.
Page 23
10-32
(j) "Point of Access" means T2C's border router(s) which is (are) used to establish
connectivity from the T2C Hosting System to T2C's Internet service provider and the public
Internet.
(k) "Quote(s)" means the quote forms attached to a written amendment to the
Agreement setting out the details of any changes to the Addendum Services subscribed to by
Customer, including applicable fees, which upon execution of said Amendment by Customer
and Contractor will be incorporated by reference into and form an integral part of this
Addendum.
(1) "Software Maintenance Services" means access to software updates for Digital
Iris Services and T2C pay station software.
(m) "Support Services" means services included with the initial warranty period for
T2C pay stations, or services added on after the initial warranty period expires. Services are
detailed in the Pay Station — Software and Hardware — Warranty and Support document,
attached hereto as Exhibit A-5.
(n) "System Availability Period" means in respect to the Digital Iris Services,
twenty-four (24) hours per day, seven (7) days per week excluding any System Maintenance
Window.
(o) "System Maintenance Window" means in respect to the Digital Iris Services,
scheduled maintenance windows during which Digital Iris Services access will not be available
to Customer due to required system maintenance, upgrades, and other hosting requirements.
(p) "72C Hosting System" means, in respect to the Digital Iris Services, the entire
physical operation(s), located at the T2C facilities designated by T2C from time to time to host
the Digital Iris Services, including all networks and servers, hardware, and software that is
owned, operated, or provided by T2C, its agents, subcontractors, affiliates, or on behalf of T2C,
in the provision of the Digital Iris Services located behind the Point of Access.
(q) "72C Hosting System Failure" means a failure of the T2C Hosting System to
operate, or an error in the operation of the T2C Hosting System that causes payment
transactions to fail to process or to process incorrectly.
(r) "Wireless Data Services" means the third party wireless data services, if any,
purchased by Customer from T2C for the purpose of enabling communications between the
T2C Hosting System and Customer's parking pay stations.
All other terms defined in this Addendum shall have the meanings ascribed thereto. Capitalized
terms used in this Addendum that are not otherwise defined in this Addendum have the meaning
set forth in the Agreement.
3. DIGITAL IRIS SERVICES.
(a) Subject to the terms of this Addendum, T2C will supply the Digital Iris Services
subscribed to by Customer, and Customer is granted a limited, non-exclusive, non -transferable
Page 24
10-33
right to access and use Digital Iris Services software, solely as necessary for Customer's use
of the Digital Iris Services for its internal business purposes.
(b) T2C will provide Customer with one (1) administration account (login and
password) to access the Digital Iris Services on the T2C Hosting System.
(c) T2C will provide the Digital Iris Services in accordance with the following
standards:
(i) T2C is classified under the PCI Security Standards as a Level 1 Service
Provider. The Digital Iris Services will remain in compliance with current PCI security
standards at all times;
(ii) T2C will be responsible for delivery of access to the Digital Iris Services on
the T2C Hosting System only up to and including the Point of Access, and is not
responsible for any failure due to Customer's telecommunications connections, facilities
(including internal local area networks (LAN)) or local infrastructure;
(iii) T2C will use all reasonable efforts to ensure the Digital Iris Services will be
available during the System Availability Period, and any unavailability shall not exceed
five (5) calendar days without prior written approval from Customer;
(iv) Scheduled System Maintenance Windows shall occur between 5:30 p.m.
PST and 7:30 a.m. PST, and upon prior email notification to Customer at least twenty
four (24) hours in advance;
(v) T2C shall have the right to implement updates and upgrades to its Pay
Station software, in its sole discretion, upon prior written approval of Customer;
(vi) T2C will respond to incidents that have been reported by Customer within
the response times set out in the Pay Station — Software and Hardware — Warranty and
Support document;
(vii) in the event of a T2C Hosting System Failure, T2C will, without
unreasonable delay, use best efforts to complete data recovery requests, which shall
include but not be limited to, using the most recent version of the backup data,
databases, applications and configuration pieces required to restore Customer data;
(viii) Customer will notify T2C of a T2C Hosting System Failure(s) that results in
a failure to collect parking payments, and for said period(s) of failure that are, in the
aggregate, more than two (2) hours in duration after notice is given, T2C agrees to
reimburse Customer for the revenue lost for the period of time that exceeds two hours in
the amount of the average revenue generated in the previous two (2) years on the same
day(s), at the same time(s), and from the same parking space(s) which are governed by
the meter(s) affected by the T2C Hosting System Failure(s), except that T2C will not be
obligated to reimburse for any parking payments that are recoverable through the "Store
and Forward Credit Card" processing feature which is a feature where credit card
transactions that are taken while pay station software is not able to communicate with
Page 25
10-34
the hosting software is stored in the pay station's local storage and forwarded to the
hosting software for processing once the pay station regains communication with the
hosting software;
(ix) T2C agrees to reimburse Customer for any costs or expenses incurred by
Customer responding to T2C Hosting System Failure(s), including but not limited to,
bank charges, and City staff time expended responding to T2C the T2C Hosting System
Failure;
(x) in the event of a T2C Hosting System Failure which results in complaints
or Claims from end users of pay stations, T2C will provide customer service to end users
and will be responsible for resolving all complaints and Claims with such end users which
arise out of T2C Hosting System Failure(s); and
(xi) in the event of a T2C Hosting System Failure which results in a direct
financial loss to an end user, T2C will reimburse the end user for any such direct financial
loss caused by a T2C Hosting System Failure.
4. RESTRICTIONS ON USE OF DIGITAL IRIS SERVICES.
(a) Customer shall use the Digital Iris Services only for the parking pay stations
identified in the Quote(s), and only in accordance with the Documentation and any other
instructions issued by T2C from time to time. Failure to use the Addendum Services in
accordance with instructions provided by T2C may result in failure of all or any part of the
Addendum Services, and/or accidental loss of data or data integrity. If Customer does not
understand the requirements for the proper use of the Digital Iris Services, Customer must
contact T2C for additional information.
(b) Customer may make copies of the Documentation solely for its own internal
purposes in conjunction with its use of the Digital Iris Services. Copyright and other proprietary
rights in the Documentation shall remain vested in T2C. Customer may not remove any title,
trademark, copyright and/or restricted rights or proprietary notices or labels from, or otherwise
modify the Documentation, and all copies of the Documentation must include all such notices
and labels.
(c) Customer shall restrict access to the Digital Iris Services to its employees or
contractors, solely as required for its internal business purposes. Without limiting the generality
of the foregoing, Customer may not sell, rent, loan or otherwise grant any rights in or to the
Digital Iris Services, or permit any other party to do so.
(d) Customer agrees not to:
(i) introduce any kind of malware, including but not limited to viruses, worms,
Trojan horses or other harmful code that may damage the operation of the Digital Iris
Services or the T2C Hosting System;
Page 26
10-35
(ii) use the Digital Iris Services in any manner which could damage, disable,
overburden or impair any part of the T2C Hosting System, or interfere with any other
customer's ability to use the Digital Iris Services or the T2C Hosting System;
(iii) attempt to gain access to other customers' accounts through any manner
of hacking or password mining or other means;
(iv) attempt to embed the Digital Iris Services within another website;
(v) attempt to use such methods as SQL Injection, Cross Site Scripting,
Remote File Inclusion, Cross Site Request Forgery and any other methods not
authorised by T2C to gain access to the T2C Hosting System or the Digital Iris Services;
(vi) attempt a Denial of Service ("DOS") attack of any kind;
(vii) use the Digital Iris Services or the T2C Hosting System to transmit SPAM,
junk email or other unsolicited email of any kind; or
(viii) in connection with the Addendum Services, engage in conduct that would
constitute a criminal or quasi -criminal offense, that could give rise to civil liability,
intellectual property rights infringement, or privacy rights violations, or that would
otherwise violate any applicable local, provincial, state, federal or international law, or
accepted Internet protocol.
5. WIRELESS DATA SERVICES.
(a) If purchased by Customer, T2C will provide the Wireless Data Services, supplied
by T2C's underlying third party wireless data services carrier, to Customer.
(b) Customer shall use the Wireless Data Services only in connection with the Digital
Iris Services and parking pay stations identified in the Quote(s).
(c) Customer agrees that it will at all times comply with and abide by all terms and
conditions established by T2C for the use of and access to the Wireless Data Services, and
acknowledges that the Wireless Data Services may be restricted or cancelled by T2C or the
underlying data services carrier if there is a reasonable suspicion of abuse or fraudulent use of
the services.
(d) Customer may not resell the Wireless Data Services to any other person(s).
(e) Customer has no property right in any wireless number assigned to it in
connection with the Wireless Data Services, and understands that such number can be
changed.
(f) Customer will provide T2C with prompt notice of any suspected abuse or
fraudulent use of the Wireless Data Services of which it becomes aware.
Page 27
10-36
6. SOFTWARE MAINTENANCE SERVICES.
Software Maintenance Services include updates to Digital Iris Services, access to new
general availability ("GA") software and peripheral firmware updates, where applicable. E-Mail
and help desk ticket -based customer support for GA software troubleshooting and review of
pay station log files for analysis of software behavior and performance are detailed below:
(a) New features and bug fixes may be requested but are not guaranteed to be
developed or added to a future software release. T2C is under no obligation to develop custom
software.
(b) T2C will notify Customers when new software is available for GA. Deployment of
software releases is the responsibility of the Customer and is the Customers responsibility to
download the software, complete any self -directed testing and install the software onto the pay
station(s).
(c) The Software Maintenance Services are included with a Digital Iris Services
subscription. Software Maintenance Services cannot be separated from Digital Iris Services.
(d) Subscription to Software Maintenance Services does not permit the Customer to
resell to any other entity, or install the software on any system that T2C has not authorized.
(e) Software Maintenance Services cover only T2C GA approved software versions
with a GA date of no more than two (2) years old at time of contacting customer support for
assistance.
(f) Hardware warranty support is not included with Software Maintenance Services.
(g) Software Maintenance Services is assigned to T2C products by serial number
and cannot be transferred.
(h) The services listed below are not covered under the Software Maintenance
Services and will be charged separately on a time and material basis at T2C's then standard
rates, and upon prior written approval of Customer:
i. Installation / upgrade field services.
ii. Backup and recovery of software, other computer programs, or data.
iii. On -site services.
iv. System restoration (i.e. reloading of software, and data).
V. Additional copies of software media.
vi. Training queries and consulting services.
Firmware Updates. Firmware support is available for device level software including
printers, bill acceptors and coin acceptors. Firmware updates will be available via a download
utility for installation by Customer. T2C will provide remote installation assistance where
required.
Page 28
10-37
Spare parts replacements can include installed firmware and where possible, the
firmware version in the installed parts will be set at the same version level as the parts replaced.
Otherwise, the firmware will be set to the T2C approved version.
Chargeable Firmware Upgrades. Chargeable firmware upgrades shall require prior
written approval of Customer. Any such chargeable firmware upgrades will be billed on a time
and material basis, together with installation support and includes:
i. firmware upgrades for new currency releases issued by governments.
ii. firmware releases which add optional improvements to equipment.
iii. on -site assistance required by the Customer to install downloadable firmware
upgrades.
7. SUPPORT SERVICES.
T2C will provide the Support Services in accordance with the Pay Stations — Software
and Hardware — Warranty and Support document, as amended from time to time. Support
Services are limited to those set out in the document, and expressly exclude any additional
services required to correct any Non -Conformities. Any additional technical support not under
warranty may be agreed by T2C on a case -by -case basis, and shall be charged on a time and
materials basis at T2C's then -standard rates, and upon prior written approval of Customer.
8. PAYMENT AND INVOICING. Intentionally Deleted.
9. CUSTOMER LIABILITY.
(a) Except to the extent of T2C's bad faith, gross negligence, or willful misconduct,
Customer shall be solely responsible for, and shall hold T2C, its third party suppliers, and their
respective Representatives harmless from any loss, damage or liability arising in connection
with:
(i) Customer's inputs, selection and use of the Addendum Services, and all
data, reports, statements and other content transmitted, posted, received or created on
the T2C Hosting System through Customer's account, by Customer and/or its
Representatives;
(ii) Customer's or its Representative's use, misuse, failure to use, or inability
to use the Wireless Data Services or any other data services required for the use of the
Digital Iris Services, including any abuse, fraudulent use or unauthorized access thereto;
and
(iii) Any breach by Customer and/or its Representatives of any of the terms
and conditions of this Addendum.
Page 29
10-38
10. LIMITED WARRANTY.
(a) Subject to the disclaimers and limitations in the Agreement, T2C warrants to
Customer that, for the duration of this Addendum, the Digital Iris Services will substantially
conform to the specifications set out in the Documentation, as revised by T2C from time to time.
(b) The foregoing warranty shall not apply to Non -Conformities that result from any
cause beyond the reasonable control of T2C including, but not limited to:
(i) Customer's failure to:
(A) prepare and maintain a technical environment that meets the
specifications provided by T2C from time to time;
(B) provide necessary communications mechanisms (including
connections to pay station units) as specified by T2C from time to time;
(C) maintain pay station units in good repair in accordance with T2C's
recommendations and requirements for operation, maintenance and repair; or
(D) maintain pay station units with a T2C provided pay station software
release no more than two (2) years old, if subscribed to the Software Maintenance
Services.
(ii) the use of the Digital Iris Services in combination with apparatus, systems,
products or services where such combination was not provided, proposed,
recommended or approved by T2C, or contemplated in the Documentation;
(iii) unauthorized modifications or repairs to any equipment supplied by T2C
(including pay station units) by Customer or any person not approved by T2C; or
(iv) failures relating to Customer's computing environment including, without
limitation, electrical failure, Internet connection problems, communications problems, or
data or data input, output, integrity, storage, back-up, and other external and/or
infrastructure problems, which, as between Customer and T2C, shall be deemed to be
under Customer's exclusive control and sole responsibility.
(c) Except to the extent of T2C's bad faith, gross negligence, or willful misconduct,
T2C shall have no responsibility and provides no representations or warranties with respect to
any third party software or services, except as to those supplied by T2C in connection with this
Addendum.
(d) If Customer notifies T2C in writing of a breach of the foregoing limited warranty,
T2C shall, at its cost and expense, promptly, diligently and in good faith continue to completion,
using commercially reasonable efforts accounting for the circumstances, the correction or
bypassing, in T2C's reasonable discretion, of the Non -conformity within the period required
under the Support Services or such other period as may be mutually agreed by both parties
depending on the nature and severity of the Non -conformity.
Page 30
10-39
EXHIBIT A-7
PAY STATION — SOFTWARE AND HARDWARE — WARRANTY AND SUPPORT
This document outlines the software and hardware warranty and support coverage from T2
Systems Canada, Inc. (72C") to its Customers.
T2C reserves the right to change the terms and conditions of its warranty and support coverage
upon notice from time to time and subject to prior written consent of Customer. Warranty and
support coverage will be suspended if Customer fails to pay for any Fees under the terms listed
on the Digital IRIS Services and Pay Station Addendums. T2C'S RESPONSIBILITY TO
REPAIR OR REPLACE THE DEFECTIVE PRODUCT IS THE SOLE AND EXCLUSIVE
REMEDY PROVIDED TO CUSTOMER FOR BREACH OF THESE WARRANTIES.
1. PAY STATION WARRANTY.
i. T2C INITIAL LIMITED HARDWARE WARRANTY.
T2C Initial Limited Hardware Warranty covers all physical parts of the pay station,
excluding batteries, paper, and cleaning supplies.
(1) Hardware is covered under an initial two (2) year limited warranty from defects in
materials or workmanship.
(2) The two (2) year initial limited hardware warranty shall run from the date of final
acceptance of installation by Customer, provided same is not unreasonably delayed
by Customer.
(3) If hardware proves defective under normal use during the initial limited warranty
period, T2C at its option will either repair or replace such hardware. Spare, repaired
or replacement parts will be covered under warranty for ninety (90) days or to the
end of the initial limited warranty period of the unit of hardware to which they are
installed, whichever comes last.
(4) T2C may repair or replace defective parts with new parts or with reworked parts
equivalent to new parts in performance.
(5) If certain parts that T2C designates as "Customer replaceable" fail, T2C will provide
the Customer with a replacement part. It will be the Customer's obligation to install
the replacement part(s) and return the replaced part(s) in unaltered form to T2C as
instructed.
(6) Replacement parts that are not installed in a pay station must be stored indoors in a
room that is not subject to high levels of dust, moisture, temperature changes or
vibration. Storage temperature for electrical components is between 10 and 30
degrees Celsius with humidity between 40% and 60% non -condensing.
(7) Changing or tampering with electrical equipment bearing the Canadian Standards
Association, or Underwriters Laboratories, ("CSA" or "UL") mark may result in loss
of certification. Customers may re -certify at their own expense by contacting CSA or
UL directly. This does not apply to out of box failures immediately following
installation.
Page 31
10-40
ii. OPTIONAL EXTENDED WARRANTY WITH PREMIUM SUPPORT SERVICE.
Optional Extended Warranty Services with Premium Support Services for pay stations is
included under this Agreement beyond the Initial Limited Hardware Warranty period. This
billable extension to the product warranty includes the following services:
(1) T2's Limited Hardware Warranty
(2) Premium Support Services
(3) RMA Advanced Replacement Priority
2. PREMIUM SUPPORT SERVICES.
T2C Support can be contacted for all questions or concerns with operating T2C pay stations,
Digital Iris, Digital API, or any other product sold directly by T2C.
T2C Customer Support can be reached during regular business hours via telephone, email
or T2 Communities and outside of regular business hours via a telephone pager system.
Premium Support Services are included with both the Initial Limited Hardware Warranty and
the Optional Extended Warranty.
Premium Support Services not covered under the Initial Limited Hardware Warranty or the
Optional Extended Warranty are billable to the Customer, after prior written approval of
Customer.
3. RETURN MATERIALS AUTHORIZATION (RMA) PROCESS.
Defective parts or products can be returned to T2C for repair, replacement or review
depending on the nature of the problem. A Return Materials Authorization ("RMA") number
must be issued by T2C for the part(s) prior to shipment. Once the Customer has received
the RMA number from T2C, the Customer will securely package and label the part(s) with
both the RMA number and shipping details and ship the part(s) to T2C. All shipping costs
from the Customer's location to T2C are the responsibility of the Customer.
i. Initial Limited or Extended Warranties.
RMA Advanced Replacement Priority. T2C will ship replacement part(s) designated
on the RMA to the Customer at T2C's expense prior to receiving the defective parts
from the Customer. The parts will be in new or refurbished condition, depending on
which is available at the time the RMA was issued. Parts will be placed in queue for
shipping at the next available shipping window and shipped via next day service to
the address and contact designated by the Customer on the RMA form.
After advanced replacement part(s) are sent to the Customer, T2C will wait thirty (30)
days to receive the defective part(s) designated on the RMA. If the designated part(s)
are not received by T2C at the designated address on the RMA within thirty (30) days,
an invoice will be issued to the Customer for the full replacement cost of the part(s)
Page 32
10-41
designated on the RMA that have not been returned. In the event the designated
part(s) are received by T2C after the full replacement cost of the part(s) designated
on the RMA have been invoiced, T2C will issue a full refund to Customer for the
amount so invoiced.
Customer shall immediately inspect or test all advanced replacement parts(s) upon
receipt. Customer shall be deemed to have affected final acceptance of the part(s)
fifteen (15) days after the part(s) are used or otherwise placed in commercial
operation. Any part(s) that have not been put into commercial operation after two (2)
years of receipt by Customer, will be excluded from warranty.
ii. No Warranty Coverage.
If the Customer is not subscribed to the initial limited or extended warranty coverages,
or the nature of the defect is not covered under any warranty coverage, returned parts
to T2C are subject to an assessment fee and a repair or replacement fee. This service
is billable on a time and materials basis and subject to a minimum charge to review
any returned part(s) even if no fault is found. The part(s) will be assessed, and if
possible, repaired. If the part(s) cannot be repaired, or is not economically viable,
T2C will charge the Customer for a complete part(s) replacement. Any and all such
charges or fees require prior written approval from Customer.
Defective parts or products can be returned to T2C for repair, replacement or review
depending on the nature of the problem. A Return Materials Authorization ("RMA")
number must be issued by T2C for the part(s) prior to shipment. Once the Customer
has received the RMA number from T2C, the Customer will securely package and
Label the part(s) with both the RMA number and shipping details and ship the part(s)
to T2C.
All shipping costs with no warranty coverage is the responsibility of the Customer.
T2C will notify Customer when T2C issues the invoice for the repair fees. Any and
all such fees require prior written approval from Customer. Payment for repair fees
are thirty (30) days from receipt of the invoice. T2C is not responsible for removal,
installation, or any incidental expenses incurred in replacing the defective item.
A summary of the services available under each of the warranty options is as follows:
Page 33
10-42
WARRANTY TABLE
INITIAL WARRANTY
EXTENDEDT2C
. WARRANTY
PERIOD
WARRANTY PERIOD
COVERAGE
PREMIUM SUPPORT BUSINESS
HOURS PHONE SUPPORT
AFTER HOURS PAGER SUPPORT
E-MAIL SUPPORT
T2 COMMUNITIES SUPPORT
HARDWARE
REPAIR/REPLACEMENT
RMA ADVANCED REPLACEMENT
PRIORITY
SOFTWARE MAINTENANCE
PAY STATION UPDATES
WARRANTY
PAY STATION UPDATES
Service included at no extra charge
Service available for additional charge
4. CUSTOMER RESPONSIBILITIES.
Proper Maintenance. Before contacting T2C for warranty services, Customer should
ensure it is following proper operation and maintenance of the Hardware, firmware and
software in accordance with T2C's recommendations and requirements in the T2C
documentation and user manuals. Products must also be in compliance with IEEE
standards for electrical power and grounding quality. Customers should inform T2C of
changes in product locations.
ii. Customer Efforts. Customer shall use reasonable efforts to assist T2C in diagnosing
and performing repairs, including but not limited to: (i) making Customer personnel
available on site to perform reasonable troubleshooting and remedial corrective
maintenance activity, (ii) providing direct phone or electronic contact between T2C's
Technical Support and Customer personnel; (iii) providing remote access to the defective
hardware.
iii. Computer Requirements. Ensure that the software is installed on a computer that meets
or exceeds the minimum requirements as outlined in the BOSS and IRIS User Guides.
The Customer acknowledges that upgrades to the software and increases in the size of
databases may require upgrades to the computer hardware. Customer is responsible
for any computer upgrades that may be required.
iv. Software Responsibilities. For software issues, Customer is responsible for downloading
the software from T2 Communities, installing, and testing. For all T2C software,
Customer is responsible for operating its equipment, providing back-up equipment and
services upon failure, isolating and documenting software problems, safeguarding all
programs' data and removable storage media and reloading programs and data.
V. Replication of Problems. Customer may be asked to (i) replicate software problems at
the Customer's site utilizing the unaltered version of the software experiencing the
problem, and (ii) provide a copy of an unaltered version of the defective software to T2C.
Page 34
10-43
vi. Isolating Problems. Customer agrees to remove all features, parts, options, alterations
and attachments not supplied by T2C as part of the products to help diagnose where the
problem is occurring.
vii. On Site Assistance. If on site assistance is required, Customer should not permit anyone
other than T2C or a T2C certified resellerto perform service on hardware under warranty,
unless directed by T2C.
5. OBTAINING WARRANTY SERVICES.
Obtaining warranty service. To obtain ,warranty service for hardware located in North
America, or for customer technical support, please contact T2C Customer Support using
one of the following options:
Phone: 888.687.6822
E-mail: digital.support@t2systems.com
T2 Communities: https:Hsupport.digitalpaytech.com
A T2C Technical Support specialist will determine if the hardware which is experiencing a
problem is covered under warranty.
Customers must provide the hardware configuration and serial number of the system
running the software with the problem, its physical location, the name, release and version
number of the operating system software and a description of the problem.
Technical Support specialist(s) shall be available twenty four (24) hours day, seven (7) days
week, including holidays for T2C Hosting System Failures. Technical Support specialist(s)
shall be available during regular business hours for other requests.
A T2C Technical Support specialist shall respond to requests for assistance within one (1)
hour of a request based on a T2C Hosting System Failure. A T2C Technical Support
specialist shall respond to requests for assistance within twenty four (24) hours, or by the
end of the following business day, for other requests.
In the event of a billing question, comment, or dispute from an end user of a pay station,
T2C will communicate directly with the end user to answer questions and resolve any
comments or disputes. When communicating with end users, TC2 will at all times act
courteously and professionally.
6. EXCLUSIONS.
Items not covered under any Initial Limited, Optional Extended Warranty or Premium Support
Service. Certain service activities. and materials are not covered by T2C's warranty and will be
charged to the Customer at T2C's prevailing hourly rate for the service requested, if approved
by Customer in a prior writing. These include, but are not limited to, warranty claims in
connection with:
Page 35
10-44
• Alterations or attachments not provided by T2C, approved by T2C in writing, or
compatible with T2C's standard interfaces.
• Third party delivered services or attachments (other than Digital Connect) that could
include electrical and networking interfaces (GSM, CDMA, Wi-Fi and Ethernet).
• Any negligence, misuse, or abuse by Customer or a third -party including theft or
vandalism.
• Failure to perform regular cleaning,. inspection, adjustment or preventive maintenance
activities or to follow proper procedures for: operation in accordance with T2C
recommendations as set out in the user manuals and documentation.
• Movement of T2C products by anyone other than T2C or a certified T2C reseller or by
Customer or its parking management contractor.
• Failure to adhere to T2C installation or site preparation standards.
• Damage resulting from extreme weather conditions, such as flooding, lightning, fires or
any act of force majeure.
• Hardware upgrades as a result of changes in rules or regulations outside of T2C's control
(for example, changes to PCI Data Security Council requirements).
• Training issues not covered in the user manuals which are charged on an hourly basis.
Arrangements for training can be made through your Regional Sales Manager or local
authorized reseller.
• Unless otherwise agreed in writing, T2C shall not assume the warranty obligations of
any other party.
Batteries, locks and keys are limited to a thirty (30) day replacement warranty. USB keys
may be replaced within ninety (90) days of purchase. Any services requested in
connection with locks or lock components are charged on an hourly basis. All other
consumable items are excluded from warranty coverage.
• Globalcom BV1000 EMV credit. card readers with a "Tampered" status.
• Telephone support for inquiries not covered under the Customers warranty plan.
Page 36
10-45
EXHIBIT B
INSURANCE REQUIREMENTS - PROFESSIONAL SERVICES
Provision of Insurance. Without limiting Consultant's indemnification of City,
and prior to commencement of Work, Consultant shall obtain, provide and
maintain at its own expense during the term of this Contract, policies of
insurance of the type and amounts described below and in a form satisfactory
to City. Consultant agrees to provide insurance , in accordance with
requirements set forth here. If Consultant uses existing coverage to comply and
that coverage does not meet these requirements, Consultant agrees to amend,
supplement or endorse the existing coverage.
2. Acceptable Insurers. All insurance policies shall be issued by an insurance
company currently authorized by the Insurance Commissioner to transact
business of insurance in the State of California, with an assigned policyholders'
Rating of A- (or higher) and Financial Size Category Class VII (or larger) in
accordance with the latest edition of Best's Key Rating Guide,, unless otherwise
approved by the City's Risk Manager.
3. Coverage Requirements.
A. Workers' Compensation Insurance. Consultant shall maintain Workers'
Compensation Insurance providing statutory benefits and Employer's
Liability Insurance with limits of at least one million dollars ($1,000,000)
each employee for bodily injury by accident and each employee for
bodily injury by disease in accordance with the laws of the State of
California.
Consultant shall submit to City, along with the certificate of insurance, a
Waiver of Subrogation endorsement in favor of City, its City Council,
boards and commissions, officers, agents, volunteers and employees.
B. General Liability Insurance. Consultant shall maintain commercial
general liability insurance, and if necessary excess/umbrella liability
insurance, with coverage at least as broad as provided by Insurance
Services Office form CG 00 01, in an amount not less than two million
dollars ($2,000,000) per occurrence, four million dollars ($4,000,000)
general aggregate. The policy shall cover liability arising from bodily
injury, property damage, personal and advertising injury, and liability
assumed under an insured contract (including the tort liability of another
assumed in a business contract).
C. Automobile Liability Insurance. Consultant shall maintain automobile
insurance at least as broad as Insurance Services Office form CA 00 01
covering bodily injury and property damage for all activities of Consultant
Page B-1
10-46
arising out of or in connection with Work to be performed under this
Contract, including coverage for any owned, hired, non -owned or rented
vehicles, in an amount not less than one million dollars ($1,000,000)
combined single limit for each accident.
D. Cyber Liability Insurance. Consultant shall cyber liability insurance in an
amount not less than two million dollars ($2,000,000) per claim and four
million dollars ($4,000,000) in the annual aggregate, covering (1) all
acts, errors, omissions, negligence, infringement of intellectual property;
(2) network security and privacy risks, including but not limited to
unauthorized access, failure of security; breach of privacy perils,
wrongful disclosure, collection, or negligence in the handling of
confidential information, privacy perils, including coverage for related
regulatory defense and penalties; (3) data breach expenses payable
whether incurred by City or Consultant, including but not limited to
consumer notification, whether or not required by law, computer forensic
investigations, public relations and crisis management firm fees, credit
file or identity monitoring or remediation services in the performance of
services for City or on behalf of City hereunder.
E. Excess/Umbrella Liability Insurance. If any Excess or Umbrella Liability
policies are used to meet the limits of liability required by this contract,
then said policies shall be "following form" of the underlying policy
coverage, terms, conditions, and provisions and shall meet all of the
insurance requirements stated in this contract, including, but not limited
to, the additional insured and primary & non-contributory insurance
requirements stated herein. No insurance policies maintained by the
City, whether primary or excess, and which also apply to a loss covered
hereunder, shall be called upon to contribute to a loss until the
Consultant's primary and excess/umbrella liability policies are
exhausted.
4. Other Insurance Requirements. The policies are to contain, or be endorsed
to contain, the following provisions:
A. Waiver of Subrogation. All insurance coverage maintained or procured
pursuant to this Contract shall be endorsed to waive subrogation against
City, its City Council, boards and commissions, officers, agents,
volunteers and employees, or shall specifically allow Consultant or
others providing insurance evidence in compliance with these
requirements to waive their right of recovery prior to a loss. Consultant
hereby waives its own right of recovery against City.
B. Additional Insured Status. All liability policies including general liability,
cyber liability, excess/umbrella liability, and automobile liability, if
required, shall provide or be endorsed to provide that City, its City
Council, boards and commissions, officers, agents, volunteers and
employees shall be included as additional insureds under such policies.
T2 SYSTEMS CANADA, INC. Page B-2
10-47
C. Primary and Non -Contributory. Consultant's insurance coverage shall
be primary insurance and/or the primary source of recovery with respect
to the City, its City Council, boards and commissions, officers, agents,
volunteers and employees. All liability coverage shall apply on a primary
basis and shall not require contribution from any insurance or self-
insurance maintained by City.
D. Notice of Cancellation. All policies shall provide City with thirty (30)
calendar days' notice of cancellation or nonrenewal of coverage (except
for nonpayment for which ten (10) calendar days' notice is required) for
each required coverage.
5. Additional Agreements Between the Parties. The parties hereby agree to
the following:
A. Evidence of Insurance. Consultant shall provide certificates of insurance
to City as evidence of the insurance coverage required herein, along
with a waiver of subrogation endorsement for workers' compensation
and other endorsements as specified herein for each coverage. All of
the executed documents referenced in this Contract must be returned
to City within ten
(10) regular City business days after the date on the "Notification of
Award". Insurance certificates and endorsements must be approved by
City's Risk Manager prior to commencement of performance. Current
certification of insurance shall be kept on file with City at all times during
the term of this Contract. The certificates and endorsements for each
insurance policy shall be signed by a person authorized by that insurer
to bind coverage on its behalf. At least fifteen (15) days prior to the
expiration of any such policy, evidence of insurance showing that such
insurance coverage has been renewed or extended shall be filed with
the City. If such coverage is cancelled or reduced, Consultant shall,
within ten (10) days after receipt of written notice of such cancellation or
reduction of coverage, file with the City evidence of insurance showing
that the required insurance has been reinstated or has been provided
through another insurance company or companies. City reserves the
right to require complete, certified copies of all required insurance
policies, at any time.
B. City's Right to Revise Requirements. The City reserves the right at any
time during the term of the Contract to change the amounts and types
of insurance required by giving Consultant ninety (90) calendar days'
advance written notice of such change. If such change results in
substantial additional cost to Consultant, City and Consultant may
renegotiate Consultant's compensation_
C. Enforcement of Agreement Provisions. Consultant acknowledges and
agrees that any actual or alleged failure on the part of City to inform
Consultant of non-compliance with any requirement imposes no
additional obligations on City nor does it waive any rights hereunder.
T2 SYSTEMS CANADA, INC. Page B-3
10-48
D. Requirements not Limiting. Requirements of specific coverage features
or limits contained in this Section are not intended as a limitation on
coverage, limits or other requirements, or a waiver of any coverage
normally provided by any insurance. Specific reference to a given
coverage feature is for purposes of clarification only as it pertains to a
given issue and is not intended by any party or insured to be all inclusive,
or to the exclusion of other coverage, or a waiver of any type. If the
Consultant maintains higher limits than the minimums shown above, the
City requires and shall be entitled to coverage for higher limits
maintained by the Consultant. Any available proceeds in excess of
specified minimum limits of insurance and coverage shall be available
to the City.
E. Self -Insured Retentions. Any self -insured retentions must be declared
to and approved by City. City reserves the right to require that self -
insured retentions be eliminated, lowered, or replaced by a deductible.
Self-insurance will not be considered to comply with these requirements
unless approved by City.
F. City Remedies for Non -Compliance. If Consultant fails to provide and
maintain insurance as required herein, then City shall have the right but
not the obligation, to purchase such insurance, to terminate this
Agreement, or to suspend Consultant's right to proceed until proper
evidence of insurance is provided. Any amounts paid by City shall, at
City's sole option, be deducted from amounts payable to Consultant or
reimbursed by Consultant upon demand.
G. Timely Notice of Claims. Consultant shall give City prompt and timely
notice of claims made or suits instituted that arise out of or result from
Consultant's performance under this Contract, and that involve or may
involve coverage under any of the required liability policies. City
assumes no obligation or liability by such notice, but has the right (but
not the duty) to monitor the handling of any such claim or claims if they
are likely to involve City.
H. Consultant's Insurance. Consultant shall also procure and maintain, at
its own cost and expense, any additional kinds of insurance, which in its
own judgment may be necessary for its proper protection and
prosecution of the Work.
T2 SYSTEMS CANADA, INC. Page B-4
10-49