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HomeMy WebLinkAbout27 - Balboa Yacht Basin Request for Proposals ProcessMarch 14, 2000 Council Agenda Item No. 27 To: Mayor and Members of the City Council Revised From: Timothy Riley, Fire and Marine Chief t)� Subject: Supplemental Report on the Balboa Yacht Basin (BYB) Request for Proposals Process RECOMMENDATION Reject all proposals and continue to operate the BYB using City staff, or Direct staff to negotiate with the most responsible respondent, The Bellport Group, for management services for the BYB. BACKGROUND At the February 22, 2000 Study Session, staff presented the results of a request for proposals to provide management services for the operation of the City properties, collectively known as the BYB (please see the Study Session staff report for a detailed analysis of the RFP process and its results.) At the Study Session, City Council requested this item be brought to a regular City Council meeting for action, with the following explanations: Methodology for Analyzing the RFP Fiscal Responses: In both the staff report and the attached spreadsheet displaying a summary of the proposals, City staff presented the value of each response versus the current City operation in terms of net value to the City. In review, they were: City Operation The Bellport Group $853,094 $844,757 Beachamp $817,074 Trident $803,538 California Yacht Marinas $793,602 Westrec $720,024 Generally, each respondent stated they would require operational expenses plus a fee for service with the exception of The Bellport Group, who provided total fee for service including operational expenses. As directed by the RFP, none of the respondents included a figure for infrastructure replacement or improvements. This is currently covered through a designated City Capital Improvement Program. Therefore, the net revenue to the City figure was derived using the following formula: Current Gross Revenue (at 1,321,129) minus current Operational Expenses (at $131,683) minus current Capital Improvement rogram (at $100,000) minus Debt Service ($236,372) Concern for the Infrastructure Funding: Councilmember Glover was concerned that City staff had previously reported that the BYB was in disrepair and in need of significant capital outlay. This is correct. In September, 1996, the City received a detailed infrastructure report on the BYB, warning of significant infrastructure deterioration if immediate capital was applied towards its repair and maintenance. This report came at a difficult time in City budgeting when funds were not readily available. However, in July, 1999, the City Council adopted new rates for the BYB, raising an additional $100,000 in revenue that was immediately applied to the BYB. This has been applied to the areas prescribed by the report. It is again recommended that this amount be applied in Fiscal Year 2000/2001. This $100,000 CIP will continue to be managed by City staff regardless of who manages the property. Availability of RFP Responses for Public Review Following the City Council Study Session of February 22, 2000, the RFP's were made available at the City Clerks counter. Copies of the RFP were made available at the management office of the Balboa Yacht Basin. W M M W 0 9(ap 0�p O L0 7 0m10Oi act 0cO0_O V' CNGO � CO N � DD LL7 c0 V' 0 M N NO.aD'M �N CO MA�.. M Na0 AOt0O AOOO000 AA aO A ccoo mm N0 �O woo 0) O Om V'mNcc woo Oao Ao N o_ O M N' r N r C cw w V S r ONmmc0No V W M M W 0 9(ap 0�p O L0 7 0m10Oi act 0cO0_O V' CNGO � CO N � DD LL7 c0 V' 0 M N NO.aD'M �N CO MA�.. M Na0 AOt0O AOOO000 AA aO aON OACO �O O V'a0S m aD Cl m c0A c0 woo ONC:t e a0 Oi f0 (V N r C O A 1A �- I m a0 c0M N A ONmmc0No AcoO m r m M . 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BACKGROUND At the February 22, 2000 Study Session, staff presented the results of a request for proposals to provide management services for the operation of the City properties, collectively known as the BYB (please see the Study Session staff report for a detailed analysis of the RFP process and its results.) At the Study Session, City Council requested this item be brought to a regular City Council meeting for action, with the following explanations: Methodology for Analyzing the RFP Fiscal Responses: In both the staff report and the attached spreadsheet displaying a summary of the proposals, City staff presented the value of each response versus the current City operation in terms of net value to the City. In review, they were: City Operation $826,074 The Bellport Group $817,757 Beachamp $790,074 Trident $776,538 California Yacht Marinas $766,602 Westrec $693,024 Generally, each respondent stated they would require operational expenses plus a fee for service with the exception of The Bellport Group, who provided total fee for service including operational expenses. As directed by the RFP, none of the respondents included a figure for infrastructure replacement or improvements. This is currently covered through a designated City Capital Improvement Program. Therefore, the net revenue to the City figure was derive the following formula: Current Gross Revenue (at 1,321,129) minus current Operational Expenses (at $131,683) minus current Capital Improvement rogram (at $100,000) to Concern for the Infrastructure Funding: Councilmember Glover was concerned that City staff had previously reported that the BYB was in disrepair and in need of significant capital outlay. This is correct. In September, 1996, the City received a detailed infrastructure report on the BYB, warning of significant infrastructure deterioration if immediate capital was applied towards its repair and maintenance. This report came at a difficult time in City budgeting when funds were not readily available. However, in July, 1999, the City Council adopted new rates for the BYB, raising an additional $100,000 in revenue that was immediatelyy applied to the BYB. This has been applied to the areas prescribed by the report. It is Mrecommended that this amount be applied in Fiscal Year 2000/2001. This $100,000 CIP will continue to be managed by City staff regardless of who manages the property. Availability of RFP Responses for Public Review Following the City Council Study Session of February 22, 2000, the RFP's were made available at the City Clerk's counter. Copies of the RFP were made available at the management office of the Balboa Yacht Basin. 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L6 Fddd2U R'd'Km T a C c L N U m W m C7 � rmr i z a� w a N Cmo Owi OO r Oao 0 M wroioco- w w R O N O O V N N 0 w r w a r vi C -e C I e w g N NN aw0O M O �u1 -CG w co M O h tN0 co M N t LLi A cc w w u7 F M n _ amoo� a C000(O v M (� N .�_�C °w °rn It 0O>COD0 a M C ^_a ou C'i w c0 a mw iD V M C w Ow +C OMi 0D C} c M r C f �vn o m m m °ada�cU3 G N L yUU�O in U yeti I° • • Study Session February 22, 2000 Item No. S S 2 CCrPMER.aOE�11 8 To: Mayor and Members of the City Council�o ' da From: Tim Riley, Fire and Marine Chief D)Z- Subject: Balboa Yacht Basin Request for Proposals and City Managers Recommendation to Maintain City Management ACTION: Reject all proposals and continue to operate the Balboa Yacht Basin using City staff. BACKGROUND: The City owned Balboa Yacht Basin at 829 Harbor Island Drive has a 173 slip marina, 44 storage garages, three apartments, a caf6, a yacht brokerage and a shipyard. Current gross revenues from the site are approximately $1,321,121.00. The property is 47% state tidelands and 53% City fee land. The state tidelands were acquired by the City in a grant in 1919 and fee property in 1928. The original marina was built in the early 1940s and was under master lease until July, 1981. The master lease ended in July, 1981 and the City took over operations. In 1983 the marina, the bulkhead and several of the leased buildings were rebuilt using 3.3 million dollars from the State Boating and Waterways. During construction the site was vacated except for the caf6 and shipyard. In 1985 the site was re- tenanted with all of the current lessees. In August 1999, the City received a letter of interest from the BellPort Group requesting the City consider private management of the site. At their meeting on November 8, 1999, the City Council authorized the City Manager to solicit Requests for Proposal (RFP) for management of the Balboa Yacht Basin consistent with City Council Policy F7, without incentives to the proposers. An RFP was prepared and mailed to 12 interested parties. On January 6, 2000, an onsite meeting with all interested parties was held to answer any questions they might have relative to the City's RFP. On January 21, as required in the Request for Proposals, the City received five submittals. City staff reviewed the submittals and the results are summarized on the attached Balboa Yacht Basin Management Proposal spreadsheet. Respondents have been listed on the spreadsheet based upon net return to the City (i.e. City produces largest net return; Westrec produced least). Supporting documents are attached. SUMMARY: • Assdepicted on the attached spreadsheet, the City operation remains the most cost - _- .— .-- effect:La thud to manage the Balboa Yacht Basin. The City operation provides a net revenue to the Tidelands Fund of $826,074, with the next closest being The Bellport Group at $817,757 and Beachamp Enterprises at $790,074. While both the Bellport Group and Beachamp Enterprises proposals contain many tenant service enhancements, City staff feels that the existing tenants are satisfied with the level of services received today. Due to our lower rates, the Balboa Yacht Basin historically enjoys a higher occupancy rate than our local competitors (currently at 100% with a large waiting list.) Therefore, City Staff does not feel that the Balboa Yacht Basin would benefit from any expanded marketing efforts that would come from being part of a larger corporate family. Finally, City staff can glean the best ideas from each of the proposals and begin to implement them as value added services without additional cost to the City. ATTACHMENTS At- a- glance Comparison Spreadsheet Summary of All Proposals The Bellport Group Proposal 40 • • 0 d N b N ,n [ f =d E S � 'm'i i- E 2 i i x :a E._ c I r n ffi _ n __ -- r4 r w � ,°d 3- m y° °Zb v E E i n y . nd'c.3. dry @$ rn� E fi Q E 3 c m r fi c � c ZO �c 1. om ) EE N d 1 .9 v i Ba E E m '2 � e O` n O E x c m c c m ° E .' d R C y° Y y 4 d• m Q R 6 Q O { = M1�is deo e m� w�a°.o ° m fi Uq bm 812N ttki� o v Y m > ; N m y O E b' R 9 LL K M � yyy 5ry _q fi s e m � nr d J i E 0 'm kLL = m g CITY OF NEWPORT BEACH Qualifications Has managed the Balboa Yacht Basin facility since 1982. Description of Services Hours of operation: The marina will be open Monday through Friday, 8 hours per day and Saturday and Sunday 2 hours per day. Tenant services: 1. 7 days a week availability. 2. Daily site management. 3. Site maintenance. 4. Temporary slip rentals. 5. Daily janitorial service. 6. Problem resolution. 7. Filling of all lease vacancies. 8. Accounts receivable reconciliation. 9. Tenant bulletin board. 10. Emergency telephone. 11. Hazardous waste removal. 12.24 -hour telephone line. Marketing activities: None, until a vacancy occurs, then local advertising. Management reports: Bi- annual slip fee survey. Monthly tenant update. Monthly accounts receivable report. Monthly revenue reports. Monthly maintenance costs reports. Monthly salary and benefits reports. 1 0 • • • Responsiveness to the RFP Complete, formatted per RFP. Cost of Services Expense of operations $131,683. Proposed Term Open ended. References N/A Compliance with City Council Policy-L-7 N/A r�L r 2 BELLPORT GROUP Qualifications No past history with the City of Newport Beach. Manages marinas for privately run corporations, public marinas and unions. Their marina operations includes wet slips, dry stack, shipyards, restaurants, yacht brokerage, storage units, garages, apartments and commercial spaces. They currently operate eight marines in the United States and two in Japan. The principles in the group appear to have extensive experience in property management, hospitality and waterfront development. They are headquartered in Newport Beach and manage five operations in Newport currently. Description of Services Hours of operation: The BellPort Group is available 24 hours a day, seven days a week. They propose to have personnel at the BYB everyday. The staffing will include a general manager. His hours of operation and days of week on site have not been determined yet. Tenant services: 1. Guest boater program 2. Creation of an environmental showcase to demonstrate to other marinas and boaters that Newport Beach is serious about the Clean Water Act, EPA regulations and cleaning up our harbor. 3. BellPort Group Gold Club Program 4. Concierge program Marketing activities: Provide local and statewide target marketing as needed to maintain high occupancy levels and maximize revenues. Management reports: A marina management software system enables the proponent to fully and accurately manage the marina occupants as well as properly service the tenants. An operational audit that would include such areas as accounting, collections, janitorial, parking lot, sweeping and landscaping in order to present potential alternatives that could improve service and reduce costs. 0 u • Responsiveness to the RFP Complete, well organized and correctly formatted. Cost of Services Option 1: • Management contract without the implementation of an environmental training center. Basic fee (including all salaries and benefits of all personnel) $90,000 per year. This limit will be increased 4 % a year. BellPort Group will guarantee that maintenance and operations costs will not exceed $50,000 per year (covering the same costs or type of expense as referred to in the RFP) exclusive of capital projects. This limit will be increased 4% per year. Option 2: • Management contract with the implementation of an environmental training center. • Basic Fee (including all salaries and benefits of all personnel) $130,000 per year. This limit will be increased 4% a year. • • BellPort Group will guarantee that Maintenance and operations costs will not exceed $50,000 per year (covering the same costs or type of expense as referred to in the RFP) exclusive of capital projects. This limit will be increased 4% per year. Option 3: • Management contract with the implementation of an environmental training center. • $90,000 for salaries and benefits. This limit will be increased 4% a year. • BellPort Group will guarantee that maintenance and operations costs will not exceed $50,000 per year (covering the same costs of type of expense referred to in the RFP) exclusive of capital projects. This limit will be increased 4% per year. • BellPort Group received 50% of the operating profit that exceeds 1999's operating profit. If operating profit does not exceed 1999's operating profit, we get nothing. Proposed Term Three year initial term with option of termination on 30 day notice if future profits do not exceed the 1999 results obtained by the City. References Included are six letters of reference and nine points of contact for follow -up. El Compliance with City Council Policy F_7 t In compliance. L • 5 0 BEAUCHAMP ENTERPRISES Qualifications It does not appear from their application that Beauchamp Enterprises has any past history with the City of Newport Beach. They indicate that they are one of the largest operators, owners and managers of marina properties on the West Coast. They currently have five marina properties in addition to apartment properties, shopping centers, office buildings and dental offices. They feel that their apartment properties alone demonstrate their proven experience in building, operating and maintaining similar facilities. They are currently operating a 1,000 slip marina in Dana West, 620 slip marina Harbor West Marina in San Diego, 550 slip marina West Marina 1 & 2 in Ventura, and 437 mooring units at the San Diego Mooring Company. Description of Services Hours of operation: The hours of operation will be seven days a week, 8:00 am to 5:00 pm office hours including holidays. On site personnel will include a full time marina manager and a • part time assistant. Tenant services: • 1. Seven days a week staffing will allow for increased communication with tenants and manager accessibility. 2. Corporate web site for dispersing information and communicating with customers. 3. Quarterly tenant meetings. 4. Monthly newsletter. 5. Regularly updated bulletin board. 6. Monitor marine band VHF. 7. Telephone calls not directly answered by on -sight staff will be forwarded to corporate office, no answering machine. 8. Tenant assistance and referrals from marine service companies. 9. Creation of a marine service referral book. 10. Parking lot management, possibly use of parking stickers. 11. Reciprocal privileges with other marinas managed by the applicant. 12. Provide oil and battery removal from site. 13. Resolve customer disputes and complaints. 14. Develop community service activities and social events for the tenants. 15. Coordinate boater education classes. 0 Marketing activities: Market and advertise the property services and amenities offered. Management reports: 1. Identify safety hazards, liabilities and conduct risk management. 2. Provide scheduled management reports on the status of the property. 3. Tracking and budgeting of maintenance repairs. 4. Provide a detailed analysis and cost effective options on how to address capital expenses. Responsiveness to the RFP Complete except for references, formatted per RFP. Cost of Services 0 The monthly management fee would be $3,000.00 per month (the minimum fee) or 2.75% of the gross monthly receipts collected from the property, whichever is greater. Gross monthly collections shall include all cash received plus the value of any rent abated within the leases, less security deposits. The minimum fee above shall be • increased by 10% on each anniversary of the agreement. Proposed Term It is proposed that the agreement would be for an initial period of one year, with two consecutive one year options. References Not provided. Compliance with City Council Policy F -7 ri 0 • THE TRIDENT GROUP INC. Qualifications Past history with the City: The Trident Group currently manages a building on Ocean Blvd., owned by the City of Newport Beach. The Trident Group is over 20 years old, primarily working in Southern California. They currently supervise over 30 properties, valued in excess of $350,000,000.00 primarily retail, office and apartments. Description of Services Hours of operation: The applicant would keep the existing hours of operation with the suggestion of summer /winter hours when appropriate. They will keep the existing staff for a 90 day probationary review period. On site personnel will be Trident Group employees with actual payroll costs reimbursed by the property. Included in payroll expenses are • salary, taxes, workmen's compensation, insurance and benefits. Tenant services: 1. Day to day interaction with tenants. 2. Policies on parking. 3. Control of pets and liveaboard situations. 4. Coordination implementation of maintenance programs. 5. Maintenance programs. 6. Proper documentation and tracking of all maintenance and repair. 7. Supervision of control of contracts. 8. Develop a positive interaction between management and tenants. Marketing activities: This proposal does not delineate any marketing activities. Management reports: Maintenance logs and records. Accounting and management reports. • Diligent studies. Budgeting. Lease form analysis. • Long range management plans. Annual on and off site auditing. Operational controls. Other: Study and implement potential income opportunities such as; television and movie filming, parking lot usage for boat owner and tenant socials, additional service concessions of a seasonal nature that would benefit boat owners. Responsiveness to the RFP Sufficient information, not formatted per RFP. Cost of Services Operations expenses plus $3,700.00 per month or 3.75% of gross monthly collections. Proposed Term One year with 30 days right of cancellation by either party. • References Included in the proposal was a partial list of seven clients and their phone numbers. Compliance with City Council Policy F -7 L9 • CALIFORNIA YACHT MARINAS Qualifications California Yacht Marinas has no past history with the City of Newport Beach. They currently have four marinas in Southern California, serving over 1,800 boaters. Their portfolio includes self storage facilities, neighborhood shopping centers, restaurants, auto malls, industrial properties with over 2,700 tenants. Description of Services Hours of operation: The marina will be open 7 days, 8:00 am to 5:00 pm. On site staff will include a dock master, office clerk and part time maintenance assistant. Tenant services: 1. A clean and safe facility. 2. Educational and social events. 3. Bi- monthly news letter. 4. A reciprocal program with the four other marinas they manage. 5. On -site computerized marina management system which allows staff to accomplish leasing of slips, meter reading billing, slip management collection of rents, deposit of sheets to the City's controlled accounts. Screening of all tenants. Contract administration, weekly site inspections, building and rent collection, general maintenance, full accounting. 6. 7. Marketing activities: None listed. Management reports: Daily reports to include account sununary reports, cash receipts, receipt and adjustments and detailed charge reports. End of month reports to include account summary, deposits, term tenant report, account detail by customer slip and by account number, monthly adjustments and receipts, monthly aging and delinquency report, informal, vacant slip by length, occupancy report, dock survey, active auto charges, tenant name, address and detail report. 10 Responsiveness to the RFP • Complete, formatted per RFP. Cost of Services Monthly management fee equal to 5% of the operating income from the Balboa Yacht Basin. Operating income defined as the remainder of revenues after subtracting operating expenses. Proposed Term Annual term that automatically renews for successive of annual terms unless a party exercises it right to not renew. References The applicant had six pages of references dealing with marinas that they currently operate and the city entity for whom they were operating the marina. Compliance with City Council Policy F -7 • • oil 0 WESTREC MARINAS Qualifications Westrec Marinas has no past history with the City from a management standpoint. They manage properties comprising of more than 15,000 wet and dry storage spaces, making them the largest and most diverse of marinas in the world. Description of Services Hours of operation: They would have a "presence' at the marina until 6:00 pm seven days a week. Tenant services: 1. Thorough employee training with an emphasis on customer service. 2. Customer service cards. 3. Providing the tenants with a direct line to management for employee quality • assurance. 4. Double booking of existing slips. 5. Enhanced marina security through periodic inspections. 6. 24 hour access to full customer help. 7. Provide tenant with beneficial and economically competitive boat services within Newport Beach in the fields of engine repair, boat maintenance, bottom cleaning, rigging and fuel services. 8. Regulation of vendors that come to the property. 9. A detailed maintenance plan that includes routine daily, weekly, monthly, semi annually and annually inspections. 10. Emergency fire and rescue plan. 11. Emergency spill response. Marketing activities: 1. A tailored marketing plan for the properties needs. 2. Benefits of being part of the Westrec marketing team that includes all of their marinas 3. Company has global experience in marina operations and marketing. 4. In house marketing and advertising services, specializing in print, media, video, web design and direct mail programs. • 5. Public relations and special event planning with press releases including educational seminars, fishing tournaments, boat shows, customer appreciation day, family 12 festivals and group excursion, community outreach programs, site specific programs, club Westrec, including an information packet, member privileges, quarterly newsletter, marketing web site. Management Reports: 1. On -site accountability. 2. Regional review and consolidation. 3. Corporate reporting and budget analysis. Responsiveness to the RFP Complete, not formatted per RFP. Cost of Services Westrec will pay the City a minimum of $88,000.00 per month or $1,056,396.00 for the right to operate the property. On receipt of the minimum rental the City will allocate payments as follows: $19,700.00 for debt service, $8,300.00 for capital replacement reserve and $60,000.00 as income. Westrec will pay the City 50% of all gross revenues collected over the $1,320,000.00 annually adjusted on the quarterly extension basis. Proposed Term • Five (5) years. References A list of 16 marinas they manage in California and other states and contacts are included. Compliance with City Council Policy F -7 13 • E 1n January 21, 2000 RFP — Balboa Yacht Basin Attn: Tim Riley, Fire & Marine Chief City of Newport Beach P. O. Box 17688 3300 Newport Blvd. Newport Beach, CA 92658 -8915 Dear Mr. Riley: It is with great pleasure that we submit our proposal for the management of the Balboa Yacht Basin. We feel that we are uniquely qualified to accomplish the assigned task as well as help the City achieve even greater success in other important areas, such as boating services, visitor • hospitality, and water quality issues as they relate to Newport Harbor. Our Company, BeIIPort Group, is a marina management company based on the premise that a marina is not simply a parking lot for boats, but instead, are hospitality centers on the waterfront that play an integral role in the harbors they serve. Our company is unique in the marine industry for it is the only management company that is not predominantly in the business of operating marinas that they either own or control under lease. Bellport Group relies solely on its ability to bring superior management capabilities and services to owners of marinas, and our success is based on their evaluation of our performance. For the Balboa Yacht Basin, we are uniquely qualified. BeIIPort Group is headquartered in Newport Harbor, and the owners are local residents. We are and have been deeply involved with the City, the Community, and the Harbor for more than 38 years. We, the owners of BeIIPort Group, can and will make the commitment to be active in the day -to -day operation of your marina, and also be the primary interface with the City. We will bring a portfolio of services and a level of staffing to Balboa Yacht Basin at a cost that no other company can offer. For example, we are not limited to a part-time or even full -time maintenance person. The depth of our company's local maintenance staff enables us to utilize qualified trained maintenance personnel for specific maintenance duties. From painting to dock repair, the most qualified person will be assigned to the task. Our existing marina operations in Newport Harbor also allow us to offer the City, at no added cost, a fully staffed Concierge Program with local marine vendors and a Guest Program designed to attract new and visiting boaters. 301 Shipyard Way, Newport Beach, California 92663 Tel. 949.723.7780 Fax 949.723.7786 � w.bellport- group.com The RFP defines the scope of work to be the daily operation and on -going maintenance of the marina and the management of the real property leases. Our general approach to this assignment includes, but is not limited to, the following: • Seven days per week service. • Provide local and statewide target marketing as needed to maintain high occupancy levels and maximize revenues. • Establishing good communication with marina tenants which includes quarterly newsletters that promote services in the marina as well as activities throughout the Harbor. • Offer tenants and visiting boaters a wide range of services to enhance their boating experience and help them properly maintain their boat. • Training personnel in their specific job assignment by qualified professionals. • Continuation of the administrative support that is presently provided by the marina staff. • A stringent preventative maintenance program for the marina and the overall facility. • Insure that the Basin Marine Shipyard and Galley Cafe Restaurant are in compliance with their agreements with the City and that all garages and apartments are leased and the tenants are provided proper service. • Provide supervision and training for safety and first aid as well as for fire control and oil and fuel spill contaminant practices. • Supervision of the general condition of the entire property. We will utilize our local resources and extensive marine and hospitality experience to ensure that the Balboa Yacht Basin Marina maintains standards and offers services that make it the model for City owned marinas on the West Coast. We outline this in much greater detail in the Operational (technical) Approach section of this proposal. In this proposal, we have also included some recommendations as to how the City can exert a leadership role in the growing concern over water quality and marine - related environmental issues. A specific proposal is included in this report as to how the City, at no cost to them, can initiate a program to encourage and accommodate visiting boaters, making their stay in Newport Beach a pleasure instead of a problem. BellPort Group has the resources to accomplish this where other companies cannot because of the depth of our management and staff support available from our other operations right here in Newport Beach. Even though there are several other marina operators who will respond to this RFP, we feel that BellPort Group is unique because of its wealth of experience and vested interest in Newport Harbor. Our knowledge, commitment and local resources is your key to success in ensuring that the Balboa Yacht Basin becomes the premier City -owned facility on the West Coast. We are both the primary contacts and can be reached at (949) 723 -7780. Sincerely, WRichard S. Stevens Chairman Joseph J. Ueberroth President 2 0 • • Qualifications We are qualified to operate Balboa Yacht Basin based on the success of our current portfolio of marina management contracts, the experience of the individuals on our team, and our commitment, interest, and experience in this community. BeIIPort Group Portfolio BeIIPort Group manages marinas for families, corporations, cities and unions. The facilities include wet slips, dry stack, shipyards, restaurants, yacht brokerages, storage units, garages, apartments, and commercial spaces. We do not own any of the facilities we manage, and have never had a management contract cancelled. The following is a list of the facilities we have under management: (Please see Addendum A for the requested client contact information.) • Bair Island Marina — Redwood City Balboa Marina — Newport Beach Bayshore Marina — Newport Beach Bayside Marina — Newport Beach Lido Yacht Anchorage & Lido Dry Stack — Newport Beach Lido Peninsula Marine and Commercial Center — Newport Beach Peninsula Marina — Redwood City Tomakomai — Japan Uto Marina - Japan Villa Cove Marina — Newport Beach Note: The marinas in Japan are managed by Bellport Japan, a joint venture between Bellport and Nishida Tekko. We believe that it is a testimonial to our Company that Nishida Tekko chose to partner with us. Although Nishida Tekko is familiar with all the major marina companies in the United States, they chose BeIIPort Group due to our 3 hospitality background, our proven ability to maximize operational efficiency, and our • success in managing other people's facilities. Our Team BeIIPort Group is owned by Richard Stevens, Joseph Ueberroth, and Peter Ueberroth. The ownership of BeIIPort Group has extensive experience in property management, hospitality, and waterfront development. • Richard Stevens served as President, CEO and Director of Fisher Island Club & Resort, Fisher Island, Florida. This $500 million project includes 700 apartments, 200 hotel rooms, spa, 7 restaurants, 2 marinas, a golf course, a tennis club, ferry service and a land development program. (1993 -1996) • Richard Stevens managed and co -owned the Balboa Bay Club from 1963 until 1972 and then again from 1974 until 1976, including all aspects of the project. • • Richard Stevens has also owned or managed major properties throughout the United States including the $100 million Marina City Club, Marina Del Rey, CA., The Jockey Club, Miami, FL, and the Disneyland Hotel, Anaheim, CA, including all shops and facilities. • Since 1991, the Ueberroth's have specialized in highly service oriented property management companies. Their experience includes the building of a hotel company from 14 properties to more than 1,400 properties. They were integrally involved in the creation of Candlewood Hotels, an extended stay concept with more than 50 properties. They also formed the team that owns and operates the Pebble Beach Company, which includes the operation of four golf courses, two hotels, and numerous commercial properties. rd • BeIIPort Group has attracted executives that have extensive experience in managing marina and club facilities as well as being versed in environmental marine related issues. • Jim Nicoletti, BeIIPort Group's Western Regional Manager, was a manager at the Kona Kai Club and Marina at Shelter Island, San Diego, CA for 16 years prior to joining BeIIPort Group. The Kona Kai had 1,500 club members, 211 hotel rooms, a restaurant, convention center, a yacht club, yacht brokerages, and two marinas with more than 500 slips. • Sean Walsh, BeIIPort Group's Director of Administration and Manager of Special Projects at Lido Peninsula, has been involved in the property management of Lido Yacht Anchorage, Lido Dry Stack, and Lido Peninsula Marine and Commercial Center for 9 years. He has been directly responsible for the management and administration of multiple lessees, marketing, facility improvement projects, rental 0 collections and all aspects of property management. • Carl Glasgow, BeIIPort Group's Director of Operations at Lido Peninsula, has been involved in many different aspects of the marine industry for more than twenty years. Carl also serves as BeIIPort Group's Environmental Officer due to his extensive experience in marine environmental issues, which includes being an advisor to the State of California Office of Oil Spill Prevention and Response and a committee member for the Department of Transportation's Chemical Transporter Advisory Council. He is also currently one of the most accredited Captains in the Harbor. Carl served internationally as a licensed master of major vessels. Commitment, Interest & Experience in the Newport Beach Community Bellport Group • Headquartered in Newport Beach • Existing operations in the Harbor • • Supports local charities and events (i.e. boat shows and marine activities) 5 Richard S. Stevens, Chairman • Resident of Newport Beach • Presently serving as a member of the Newport Beach Harbor Committee • Presently serving as a member of the Newport Beach Chamber of Commerce Marine Division • Twice past President of the Newport Harbor Chamber of Commerce • Citizen of the year, Newport Beach • Past President, The Orange Coast Association • Founder of the Chancellors Club, University of California, Irvine • Recipient of Citation for Merit, University of California, Irvine Joseph J. Ueberroth • Resident of Newport Coast • • Currently serving on the Board of Directors of the Orangewood Children's Foundation • Currently serving on the Board of Directors of the Orange County Museum of Art • • Currently serving on the Board of Directors of Big Brothers /Big Sisters of Orange County • Currently serving on the Board of Directors of the Ueberroth Family Foundation that supports over 40 local charities. • Polly Ueberroth, Joe's wife, is currently serving on the Board of Directors of Discovery Science Center Our executives are involved with the following local organizations: • Marine Recreation Association • Port Captains and Harbor Masters Association • Newport Harbor Committee • Boy Scouts of America Orange County Base Auxiliary Committee • Marine division of the Newport Harbor Chamber of Commerce 11 • • Please see Addendum A for recommendations and testimonials from the owners of the marinas we manage, our tenants, and others that we have worked with in the past. • Technical Approach and Work Plan • We propose to manage the Balboa Yacht Basin under a much more comprehensive plan of operation than a marina of this size typically requires. Our plan encompasses four primary elements: 1. Staffing, Training and Technology - A large local team of professionals supported by technology. 2. The development and implementation of a Guest Boater Program to attract and care for the visiting yachtsmen. 3. Creation of an Environmental Showcase to demonstrate to other marinas and boaters that Newport Beach is serious about the Clean Water Act, EPA regulations and cleaning up our Harbor. 4. Through the BeIIPort Group Gold Club Program, offer marina tenants and visiting boaters discounts on goods and services. This not only engenders goodwill with the boater but helps support our local business community. Savings on fuel, insurance • and repair are significant. Staffing, Training and Technology The BeIIPort Group team is available 24 hours a day, seven days a week in Newport Beach. We will have personnel on the Balboa Yacht Basin Marina's docks every day. We will utilize our local maintenance crew to implement our Preventative Facility Maintenance Program (PFMP). Members of our maintenance staff will be given responsibility for the tasks in the area in which they specialize. Please see Addendum D to review our preliminary PFMP for the Balboa Yacht Basin Marina. The marina office will be staffed by a General Manager, Sean Walsh, and a marina C/ administrative professional will support him. Sean Walsh will report to Jim Nicoletti, our Regional Director of Operations, who lives at Balboa Yacht Basin Marina. Jim reports to Joe Ueberroth and both will be directly involved in the operation of the entire facility. • • In the event of an emergency or service need when the office is closed, calls are directed to a BeIIPort Group phone service and qualified BeIIPort Group personnel who live in the area will be dispatched to handle any problem. The owners of the Company live less than 10 minutes away from the marina and are also on -call for emergencies. Our training programs are designed to ensure that our management and marina policies are known and followed. The training of new employees is split amongst three departments - Operational /Maintenance, Human Resources, and Environmental Management/Safety. Each department has its own manual and is headed by an experienced professional. BeIIPort Group has made a significant investment in technology to make sure that we have the capability to properly service all of our tenants 365 days a year even when problems occur. All of our marina offices are linked through a computer network centralized in our corporate office, which enables us to provide uninterrupted service to • tenants if personnel or system problems occur at a specific site. A customized Marina Management Software system will be employed on -site to enable our staff to fully and accurately manage the occupancy of the marina as well as properly service the tenants. Our system also gives our staff the necessary tools to effectively maximize slip occupancy and administer our slip sub -lease program to increase our ability to accommodate visiting boaters. Note: Although there is no cost allocated for many of the services that the City provides to the marina, there is still a real cost that the City is incurring. As part of our operation, we will offer to do an operational audit that would include such areas as accounting, collections, janitorial, parking lot sweeping and landscaping in order to present potential alternatives that could improve service and reduce cost. Of course, it would be at the City's discretion to implement any of the recommendations derived from the audit. • 0 Guest Boat Program • Newport Harbor is a difficult place for the visiting boater. Access to available short-term or temporary slips is limited. There is no centralized source the visiting boater can contact to make a slip reservation in Newport Harbor. Visiting boaters are further frustrated because the vast majority of them arrive on the weekends, a time when many of the marina offices in the Harbor are closed. Due to BeIIPort Group's success in Newport Beach and its widespread marketing program, our Company has become the place to contact to find a temporary slip in Newport Harbor. (Please see Addendum 'C' for an example of our marketing of Newport Beach). We have begun promoting that visiting boaters can contact our corporate office and access our network of available slips. Even during peak boating periods when our marinas are essentially full, we utilize the slips of permanent tenants that are presently cruising to accommodate the visitor. No one likes to turn a boater away so we request that our permanent tenants notify us when they leave their slip for • an extended period of time. We put their slip back into inventory and sublet it on a short-term basis to the visiting boater. We also share a percentage of the revenue with the permanent tenant by applying a portion of the guest slip fee to their account. Everyone wins with this program. We accommodate the visiting boater in an otherwise sold out marina, reduce the cost of renting a slip for the permanent tenant, and expose Newport Beach to additional commerce. If we are chosen to manage the City's marina, we will incorporate the marina into our Guest Program. For your consideration, we have an action plan to utilize our guest program for the benefit of the entire community. The plan embraces the following programs: o The creation of a Visiting Yachtsman Hot Line. BeIIPort Group will dedicate one of its corporate telephone numbers to be used exclusively for yachtsmen who wish to visit Newport Beach. 10 • • • This telephone line will be answered "Newport Harbor Guest Slip Reservations" or another community oriented name. The caller would be provided with any information such as rates and locations of all of the slips that are presently available that would accommodate their vessel. The boater would make the choice of which marina they stay in. Any marina in the Harbor would be able to list their available space with us. • This program will relieve the Harbor Patrol of the time - consuming task of recommending marinas or locating slips for visitors. If properly advertised by the Newport Chamber of Commerce and other community organizations, we could eliminate the current problem of locating temporary guest slips and avail our community to new visitors. • Bellport will provide this service to the City at no charge. 0 11 Environmental Compliance Action Program • The increasing enforcement of the Clean Water Act, and other related legislation, will be the leading cause of concern for Newport Harbor in the coming years. There are many environmental laws and restrictions in place to protect California's water quality, fish and wildlife. The enforcement of these laws has dramatically impacted San Diego Harbor, and enforcement has already begun in Newport Harbor. Although the restrictions are so stringent that complete adherence by boaters could actually prevent them from using or maintaining their boats, it is apparent that the common practices currently being utilized by boaters is not adequate and soon action will be taken against them for non- compliance with the law. BeIIPort Group's management philosophy is not one to wait and react only when we are forced into compliance. We take a pro- active approach to solving problems, and work with contractors, boaters, marina owners and governmental agencies to find solutions. Our executives are actively involved in committees that are developing solutions to our . environmental challenges. Balboa Yacht Basin Marina is a perfect opportunity for the City of Newport Beach to create a model marina and lead the way for other local marinas and shipyards into compliance with Federal, State and local environmental laws. We propose that the City of Newport Beach and BeIIPort Group join in an effort to develop a Compliance Action Plan, Operational Standards and Best Management Practices that will work for all Newport Harbor marinas, shipyards and marine related businesses. In addition to implementing these standards at your marina, BeIIPort Group will establish a training and demonstration program to be based at Balboa Yacht Basin Marina that would cover topics ranging from measuring the effectiveness of pump out facilities to hull cleaning to oil and fuel spill containment. As part of this training and demonstration program, BeIIPort Group will author a manual of Best Management Practices that can be utilized for any marina in Newport Harbor. 12 ® Newport Harbors NPDES Federal discharge permit requires that the City provide pollution prevention training and education to all local waterfront businesses. This Best Management Practices manual will fulfill the City's education criteria in the NPDES permit. It is extremely important to our community that marina operators and boaters understand how they can continue their activities in the Newport Harbor without violating environmental laws before they are enforced. We would also work with the City to address other environmental issues. A couple of those issues are: Storm Water Runoff Storm water runoff affects every business that provides parking or on -land boat repair 16 adjacent to or near the waterfront. The CWA (Clean Water Act of 1970 33 USC 1251 et seq.) is the primary law, which was enacted to restore and maintain the chemical, physical and biological integrity of the surface waters of the United States. This law l.J requires that business entities remove the initial water pollution caused from rain runoff. This law has significantly impacted the shipyards in San Diego. Many shipyards were fined until a system was developed that brought them into compliance. To date, Newport Harbor Shipyard is the only local shipyard that has pollution controls which meet the standards set by the Santa Ana Regional Water Quality Control Board. This shipyard currently has a zero discharge system where water runoff is collected, filtered, treated and evaporated. (Rain runoff is collected in a portable storage tank, and then treated.) The solid pollutants are disposed of through a licensed Treatment Storage and Disposal facility (TSD). Our training center could educate local businesses in systems that would bring their facilities into compliance before fines are levied. 13 Non -Point Source Pollution • Non -point source pollution is the catchall for water pollution involving a broad range of pollutants. Discharged detergents, petroleum, paint, solvents, plastic trash, sanding debris, sewage, gray water, oily bilge water and fish waste are all categorized as non - point source pollution. BellPort Group has assisted marina owners with a scope of solutions ranging from implementing new marina rules designed to increase environmental awareness and desired behavior to developing Best Available Demonstrated Control Technology. There are many actions that can be taken to support environmental compliance and responsibility. This applies to marina operators, tenants and visitors. Among the actions that can be taken are such things as amending slip moorage agreements to incorporate a clause that prohibits the discharge of any pollutants into the harbor including gray water and sewage. Another action is to periodically check for violation by randomly inserting dye tablets in the marine sanitation devices aboard some of the tenant and visiting vessels to identify polluters. The education of marina staff, tenants and visitors is the key to successful pollution prevention. These are just a couple of the environmental issues that would be addressed at the training facility. By the City taking a proactive approach to solving the environmental issues that face our Harbor, it would save our boating community and local business from a real potential crisis. 14 LI • Concierge Program • BeIIPort Group has created a concierge program, the BeIIPort Gold Club, which offers quality goods and services to our tenants and visiting boaters at a discount. Members of the BeIIPort Gold Club (no cost to the tenant) receive discounts on a wide range of products and services including fuel, insurance, boat repairs, and equipment as well as local shops and restaurants. None of these preferred vendors have an exclusive agreement that bars the boat owner from purchasing services from whomever they want. The success of our program, however, shows that our members are looking to us for quality services and discounts. The positive feedback received from our members has been tremendous. 15 Project Leader: Asst. Project Leader: General Manager: Marina Administrative Professional: Environmental Officer: Human Resource Director: Maintenance: Staffing Joe Ueberroth, President Jim Nicoletti, Western Regional Manager Sean Walsh To be named Carl Glasgow Audrey Nave The Bellport Maintenance Staff Additional staffing, as needed, from Newport Beach based crew. Note: See Addendum B for Biographies All BellPort Group marina staff are fully trained and certified in CPR and marina safety. 9 • • Fees • BeIIPort Group offers the City three options for fee payment: Option I: • Management contract without the implementation of an environmental training center. • Basic Fee (including all salaries & benefits of all personnel) $90,000 per year. This limit will be increased 4% a year. • BeIIPort Group will guarantee that maintenance and operations costs will not exceed $50,000 per year (covering the same costs or type of expense as referred to in the RFP) exclusive of capital projects. This limit will be increased 4% per year. Option II: • Management contract with the implementation of an environmental training center. • Basic Fee (including all salaries & benefits of all personnel) $130,000 per year. This limit will be increased 4% a year. • BeIIPort Group will guarantee that maintenance and operations costs will not exceed $50,000 per year (covering the same costs or type of expense as referred to in the RFP) exclusive of capital projects. This limit will be increased 4% per year. Option III: • Management contract with the implementation of an environmental training center. • $90,000 for salaries & benefits. This limit will be increased 4% a year. • BeIIPort Group will guarantee that maintenance and operations costs will not exceed $50,000 per year (covering the same costs or type of expense as referred to in the RFP) exclusive of capital projects. This limit will be increased 4% per year. 17 • BellPort Group receives 50% of the operating profit that exceeds 1999's operating • profit. If operating profit does not exceed 1999's operating profit, we get nothing. This approach is a shared incentive approach. We appreciate that the Council expressed concern that the management company not be allowed to profit from simply increasing prices. The flip side is that the public at large should not subsidize a small group of boat owners by what amounts to a gift of public funds. Our recommendation, which could apply to either option, would be to establish a pricing "lid" which would guarantee a fair market rate. This would work as follows: Once a year, rates will be reviewed and may be adjusted to no higher than the average of a specific group of marinas: Balboa Bay Club, De Anza, The Dunes, and Lido Yacht Anchorage. Under Option III, BeIIPort Group will also agree to spend an amount no less than the • maintenance costs of calendar year 1999. Thus, the City and the slip tenant are protected from unwarranted price increases as well as the City being guaranteed that, at minimum, the equivalent level of maintenance is continued. Alternative Proposals We have bid this proposal solely as a management contract. However, others may well suggest alternative options including the payoff of the debt, long -term leasing of the facility, etc. Please understand that we are qualified and willing to undertake any such alternative plan of action, however, we have limited our presentation to proposing, as the Council directed, the approach to that of a management contract. If the Council decides to consider alternatives, then we would be happy to broaden our proposal. We feel that the course of action that the City has decided on is the proper one, considering the future best interests of the community. • EM • • Term Of Agreement We propose a three -year initial term. However, if future profits do not exceed the 1999 results obtained by the City, it would be grounds for termination of this contract by the City with a 30 day written notice. Calculation of profit shall be the same as presented by the City in this RFP and shall exclude any debt service, capital expense or depreciation. M] SUMMARY 0 Reasons why BeIIPort Group should be selected to manage the Balboa Yacht Basin: 1) BeIIPort Group exclusively manages marinas. It does not own them. All of our known competitors for this contract predominantly manage marinas they own or control. Therefore, all they have to do is please themselves. We are continuously evaluated by third party owners, which impose a tougher discipline on our organization. BeIIPort Group has never lost a client, and all of our clients have renewed their contracts with us, to date. 2) We have produced major profit improvements in every marina we have taken over excluding the impact of any rate increase. Our NOI (Net Operating Income) as a percentage of sales is about 20% higher than the national average for large marinas. 3) We are local, with local knowledge, experience and relationships. We are a part of this community. 4) We are not a big, out -of -town organization. This contract is important to us. However, because of our local base, we have more qualified personnel immediately available to help out. 5) We are innovative and can execute such programs as our "visiting yachtsmen" program, which would be difficult for others, including the City, to do. 6) We are sensitive to the growing concern over. Clean Water and the enforcement of Government Regulations, and we are proposing a plan whereby the City, through us, can take a leading role in improving our Harbor. 7) Our proposal limits City costs and establishes a fair formula for the establishment of slip rates. • 20 • Addendum A Client contact information Dick Sim (949) 720 -2222 Keith Eyrich (949) 720 -2306 John L. Curci (949) 673 -1060 Letters of recommendation /testimonials See attached References See attached • 0 0 THE IRVINE MMIANY Richard G. Sim Group Presiaent investment Progenies January 7, 2000 Mr. Homer Bludau City Manager City of Newport Beach 3300 Newport Blvd. P.O. Box 1768 Newport Beach, CA 92658 -8915 Dear Mr. Bludau: I understand the City is considering the employment of a management company to operate the city's Balboa Yacht Basin Marina. We recommend that you strongly consider the BellPort Group of • Newport Beach, California. As you know, The Irvine Company, operating under the name of California Recreation, owns and operates four marinas in Newport Beach, For many years, we employed a professional property management company to run these facilities for us. Several years ago, our company felt we needed to make a change to the management of our marinas to do a better job for our marina tenants and the company. The result was that we selected BellPort. Since their selection, BellPort has constantly out - performed prior years results and forecasts, while increasing occupancies and improving our relationship with the boat owners and the community. We could have selected any other marina management company, but We now know that we made the right choice by hiring BellPort. Sinc ely, l L �� Rica d G. Sim Newport Center Onve, P. O. So. 6370. Newport Beech, Caftforrna 92656 -6370 (9413( 720 -2222 Keith C. Eyrlch Vice President and General Manager IMne Business Properties Company 0 THE IRVINE COMPANY January 18, 2000 Mr. Homer Bludau City Manager City of Newport Beach 3300 Newport Boulevard P.O. Box 1768 Newport Beach, California 92658 -8915 Dear Mr. Bludau: The BellPort Group has informed me that it is submitting a proposal to the City to manage to the Balboa Yacht Basin Marina. 1 took over supervision of our marina properties some months ago as part of a portfolio of business properties owned by our Company that includes hotels, golf courses, marinas and recreation properties. In this capacity. I have worked closely with Joe Ueberroth and Dick Stevens, BellPort principals, in monitoring the progress of the four marinas they manage for us. Under BellPort's management, our forecasts have been exceeded, our occupancies increased, and services to our tenants improved. I recommend that the City strongly consider BellPort for management of the Balboa Yacht Basin Marina. KCE /ss • Very truly yours, Keith Eyrich Vice President 550 Newport Center Drive, Newport Beach. CA 92660 • (949) 720 -2306 • FAX (949) 720-2218 LIDO PENINSULA MARINE CENTER • NEWPORT HARBOR SHI[NARD January 6, 2000 City of Newport Beach To whom it may concern, Newport Harbor Shipyard is a full service shipyard and boat repair facility with a 5000 square foot marine store and engine shop. The shipyard encompasses approximately one acre of land on Lido Peninsula in Newport Beach. We have been in business since 1981. The Bellport Group has been the property manager for approximately 1 year. Mr. Dick Steven and his team are both professional and dedicated to maintaining, what I think has become one of the premier marine facilities in the county. Bellport has improved the infrastructure of the facility and their positive attitude of solving complex problems around a marine environment is most welcome. The Bellport Group is dedicated to the success of all of their tenants and Newport Harbor Shipyard and the surrounding facilities have never looked better. If I can be of further assistance feel free to call me at the following number: (949) 723 -6800 Sincerely, Jesse Salem President 101 SHIPYARD WAY, BERTH B. NEWPORT BEACH. CA 92663 (949) 723 -bcK^ • THE FICKER GROUP CONSULTING • PLANNING • AUTOMOTIVE - RETAIL RECREATION - WATERFRONT P. -.:KEPI. AIA • NCAR' LAND USE - ARCHITECTURE January 19, 2000 The Honorable John E. Noyes Mayor of Newport Beach 3300 Newport Boulevard Newport Beach, CA 92663 Dear John, It is my understanding that a friend of mine, Dick Stevens, through his company, BELPORT GROUP, is competing for a management contract for the City of Newport Beach Marina (Balboa Yacht Basin). I wish to highly recommend Dick Stevens to you in your deliberations in that selection. I have worked with Dick since the early '60s when he was associated with the Wrather Corporation. A lot of the pioneering you see executed today in marinas was borne out of our research and planning at the Balboa Bay Club. Dick is a creative manager and in over 35 years of working together, I have found him to be a person of hgh integrity and dependability. Dick has always been professional in his work and has many times demonstrated exceptional opportunities for profitability for many projects that were thought to be of doubtful fiscal opportunity. I've worked with Dick not only at the Bay Club, but many other projects throughout the country, particularly including the Queen Mary and development of that site, along with the Spruce Goose display and the replanning and restructuring of the Marina City Club and its marinas. Over the years Dick has demonstrated a great loyalty to this community which he thoroughly understands acid it was through his effort almost single - handedly that brought the business community together to build debt -free the Chamber of Commerce building. Dick continues his loyalty to the community and I hope that your committee will view his selection in the same strong business light in which I recommend him. I believe we would all benefit from that association. I hope your year as Mayor is successful and I look forward to your leadership in making it a successful one for our community. Very b st personal regards, BhRcker • cc City Manager 417 THIRTIETH STREET - NEWPORT BEACH. CA 92663 - PHONE (714) 675.9628 • FAX (714) 675 -9638 MARINA DEL REY LESSEES ASSOCIATION THE WORLD'S LARGEST MARINA • January 12, 2000 City Manager of Newport Beach Newport Beach, CA Dear Sir: Marina del Rey is the largest small craft marina in the world.. It is owned by the County of Los Angeles, but operated mostly through long -term (up to 60 years) leases by various leaseholders. Marina del Rey is comprised of thousands of boat slips and apartments as well as numerous restaurant and retail establishments. One of the best known developments in the Marina is the Marina City Club, which included a major marina. During the years of 1974 to 1980 it was ably managed by Mr. Dick Stevens. Under his management, the Marina City Club became one. of the most desirable, recreational and • residential destinations in the region. It was also a time, when the County and the Lessees Association jointly pursued plans before the Coastal Commission, to revitalize and expand the entire Marina. This was not an easy task given the many regulatory agencies, which play a role in the operation of the Marina leaseholds. Mr. Stevens served twice as President of the Marina del Rey Lessees Association. The Association provides an important link between government and private enterprise. Due to the past efforts of Mr. Stevens and others, the Marina is currently undergoing enormous changes and needed improvements to continue as the "crown jewel" of Los Angeles County as it is often described. Sincerely yours, 8arna S. Szabo Executive Director BS:rz 11835 West Olympic Blvd., Suite 645. Los Angeles, CA 90064 TEL (310) 478 -5075 FAX (310) 479-66508 Marino Del Rey, Cohiornlo The World's Largest $moll Crolr Horbor January 6, 2000 aeL Rey shorzes City of Newport Beach Newport Beach, California TO WHOM IT MAY CONCERN: 1201 1 i 1Grrino .1lunrru tlal Rrr. Cnlil,rniu W1292 i I,C4 I a%. 13101 ?0/ -1711 I understand that you are presently considering awarding the • management of your City Marina to an outside firm. I am writing this letter to strongly support the proposal made to you by the Bell Port Group of Newport Beach, headed by Richard S. Stevens and Joseph J. Uberroth. By way of my background in Marinas, I have been associated with Marina del Rey since its planning some 40 years ago. I was among a small group of investors who worked with the County of Los Angeles to create Marina del Rey. I am one of the original lessees and presently own several major leases in this harbor. Approximately 20 years ago, a young man from•,Newport Beach, Richard S. Stevens, was brought to the Marina by the Hughes Aircraft Company to solve their problems with their multi - million dollar investment, Marina City Club. Dick Stevens converted the economically distressed afore- mentioned entity into a successful project. I consider him to be one of the pioneers who have helped to make Marina del Rey a great success. His skill in not only operating this major facility, including an important Marina, was also evident with his community involvement and his negotiating expertise. He founded the Marina Foundation that is still in existence and served two terms as president of the Marina del Rey Lessees Association, the business community's link to its landlord, the County of Los Angeles. I can assure you t if ick Stevens and his partners commit to operate your Marina 'I be a resounding success! • S Jerry 1�_. Epstei JBE:mrn The following references are from California Governmental Agencies regarding work • of a similar nature undertaken by the BellPort Group or its principals. 1) County of Los Angeles, Department of Beaches & Harbors Contact: Stan Wisniewski, Director Phone: (310) 305 -9522 Reference: Mr. Stevens was involved with the County who owns and operates Marina Del Rey while serving as President of the Marina City Club & President of the Lessees Association. 2) City of Newport Beach Contact: Councilman Dennis O'Neil Phone: (949) 798 -0734 Reference: Mr. Stevens has had extended involvement with the City of Newport Beach while President, Co -owner and Manager of the Balboa • Bay Club located on City property (1964- 1976). 3) Port of San Diego Contact: John Pearson Phone: 619- 686 -6291 Reference: Mr. Nicoletti's experience while serving as General Manager of the Kona Kai Club and Marina, Shelter Island, located on Port property. 4) State of California, U.S. Coast Guard and Port of Long Beach. Contact: Lt. Cdr. Daniels Phone: (562) 980 -4450 Reference: Commander Daniels was the Federal On Scene Coordinator and observed all emergency response activity by Captain Glasgow's • response teams. • 5) Fish & Game Contact: Captain Lisa Curtis Phone: (562) 590 -5132 Reference: Captain Curtis was the State of California's (Department of Fish and Game's Office of Oil Spill Prevention and Response) representative on numerous spills that Captain Carl Glasgow managed. She also sat on several interagency committees with Captain Glasgow that established policies regarding marine pollution. 6) Newport Beach Fire Department Contact: Drake Muat Phone: (949) 644 -3104 Reference: Captain Drake Muat provided technical assistance and training to Captain Glasgow's response personnel. • • Addendum B Biographies See attached 0 0 E i BIOGRAPHY Richard S. Stevens Dick Stevens is one of the world's leading authorities and executives in the resort, club, marina, and hospitality industries. His more than 35 years experience in creating and operating some of the most prestigious clubs in America is a testament to his vision and skills as both a manager and entrepreneur. Dick is credited as being the key creative force behind the development of the urban private club when he expanded the world - famous Balboa Bay Club in Newport Beach, CA, in a unique exclusive recreational and residential complex. • BellPort Group Chairman • The Contrarian Group Principal • Balboa Bay Club, Bay Clubs International, related companies President, Director, Co- owner, Developer, Operator • Wrather Corporation (Amex) and related companies Sr. Vice President, Director, COO, Hotels and Real Estate President, Wrather Hotels President, Disneyland Hotel President, Wrather Development President, Wrather Port Properties (Queen Mary, Spruce Goose) • Irvine National Bank Founding Director, Chairman • Marina City Club and related companies President, COO • The Jockey Club, Miami, Florida President, CEO, Owner • Cabin Bar Ranch (495,000 acre operating cattle ranch) Owner • Fisher Island Club and Island Developers, Inc. President, CEO, Director • Los Angeles Olympic Organization Committee, 1984 Commissioner, Modern Pentathlon Vice President, External Affairs Dick's community involvements have included: • Presently serving as a member of the Newport Beach Harbor Committee • Presently serving as a member of the Newport Beach Chamber of Commerce Marine Division • Twice past President of the Newport Harbor Chamber of Commerce • Citizen of the year, Newport Beach • Past President of The Orange Coast Association Biography • Joseph Ueberroth Joe Ueberroth has specialized in the operations and finance of businesses in the leisure industry. As a Partner of the Contrarian Group, a Newport Beach investment firm, he has been integrally involved in the turn around, the management, the acquisition, the initial funding, and the public offering of numerous companies. Some of his involvements have included: • Acquisition of the Pebble Beach Company • Led the turn around of a national production and events company for venture capital and pension investors • Acquisition of Sato Travel — A travel company with over a billion dollars in revenue • The public offering and following acquisitions of Ambassador International — a public, Newport Beach based travel company • Led the Contrarian Group investment in GetThere.com — Now a public internet company that provides business to business solutions in the travel industry • Served on the Board of Directors of Bellingham Marine Joe Ueberroth is the President of BeIIPort Group and is responsible for the Company operations. He currently serves as a member of the Board Directors of the following companies: • BeIIPort Group • Bellport Japan — a joint venture between the BeIIPort Group and Nishida Tekko • International Greenhouse Products • IGTX— an internet company in the transportation business • Station Pacific — an advertising company affiliated with Dentsu, Japan's largest advertising company Joe is involved with the following local charities: • Currently serving on the Board of Directors of the Orangewood Children's Foundation • Currently serving on the Board of Directors of the Orange County Museum of Art • Currently serving on the Board of Directors of Big Brothers /Big Sisters of Orange County • Currently serving on the Board of Directors of the Ueberroth Family Foundation that supports over 40 local charities • BIOGRAPHY Jim Nicoletti Jim Nicoletti has 21 years of experience working in the marina industry. In his career, Jim has been responsible for such activities as obtaining required local and state permits, developing marketing programs, facility management and operations, sales, and yacht club relationships. His experience includes: • BellPort Group General Manager of four marinas Corporate Director of Operations • Kona Kai Club, Resort and Marina Chief Engineer: 1983 -1987 Project Coordinator for a $60 million resort renovation: 1988 -1990 • Director of Operations: 1990 -1992 Club and Marina Manager: 1993 -1998 • Marina Cortez, San Diego (650 slips) Dockmaster During his career, Jim has been involved with the following Associations: • Marine Recreation Association • Newport Harbor Committee • San Diego Port Tenants Association (Marina Committee) • San Diego DockMaster Association • Kona Kai Anglers Board of Directors • BIOGRAPHY • Carl Glasgow Carl's long range involvement in the marine industry includes Advisory and Director positions in the area of hazardous materials response. He has created training and safety programs for responders. Carl was also a Fleet Officer involved in international offshore ship activities as well as a Captain of exclusive, short duration charters based in Newport Beach. His experience includes: • BellPort Group Director of Operations • Southern California Ship Service Master and Marine Environmental Response Director • Ancon Marine, Inc. Response Manager • Pacific Oilspill Response Team General Manager • Tidewater Marine, Inc. • Fleet Officer • Hornblower Cruises and Events Master Carl has also acted as advisor to: • State of California, United Coast Guard and various ports regarding hazardous materials response • State of California Office of Oil Spill Prevention and Response Certifications: • Environmental Auditing • Hazardous Materials Emergencies in Ports, CST1 • Hazcat • Radiological monitoring, biohazards and infectious waste handling • Candidate for certificate in hazardous materials management • BIOGRAPHY Sean Walsh Born in Newport Beach, Sean has nine years of marina experience in the Newport Harbor. He has been involved in all aspects of Lido Yacht Anchorage, Lido Dry Slip and Lido Peninsula Marine and Commercial Center in various capacities. His experience includes: • BellPort Group for Lido Yacht Anchorage, Dry Stack and Commercial Center: Director of Administration Special Projects Manager • Lido Peninsula Company, LLC Marine and Commercial Center Manager In his positions, Sean has been and continues to be responsible for the following: • Management of all commercial leases • • Leasing and maintaining garage and locker facility • Maximizing occupancy for anchorage and dry stack facilities • Involvement with management and maintenance of the anchorage and dry stack facilities • Purchasing agent for the facilities • Budget Preparation • Management of all special projects Sean has participated with the following organizations and charities: • Boy Scouts of America, Orange County Sea Scouts Base Auxiliary Committee • Environmental Quality Affairs Committee, Newport Beach • Hoag Hospital 552 Club Ll BIOGRAPHY Audrey Nave Audrey Nave has had 30 years of experience in business including Human Resources, Administration and Operations in various industries. Audrey spent five years consulting in the area of Human Resources and Administration for various organizations. She has also been involved in the writing of employee handbooks and Injury and Illness Prevention Programs as well as employee development and training programs. Her experience includes: • BeIlPort Group Director of Human Resources • Brandy's Friends Director of Administration • Mercury Distributing Company Vice President of Operations & Director of Human Resources She actively participated in various organizations throughout her career including: • P.I.R.A. • Women in Business • Women in Management Her volunteer work has included: • Brandy's Friends Rehab Center, Laguna Beach • The Lupus Foundation • Make A Wish Foundation 1 Marketing See attached • Addendum C R Where Cus tom er Service is Priority One �'? 1 At BellPort we recognize the investment you have f made to own a boat. We also ._. understand die commitment Y-" required to properly maintain i' tit t i' r Ft' and protect that investment, `^ -s i t Y v i and it is that understanding that is the Foundation of our T x philosophy in our mtnio- w ment to ._, t you. i� 14 t I If you are ready for a place r [ ._ Cf C r `r where you can be comfortable that your investment is prop- erly cared for, if you are ready for a place where customer service truly is a priority, or if you are just visiting Newport' and in need of safe, tempo- rary guest moorage, then you are ready for BellPort. We have the facilities, the professional staff and the commitment to make your experience an enjoyable one. With five marinas, 735 slips, 180 dry slip slors, and a list of amenities which are unique to their locations, we simply have options unavailable anywhere else. For many years we have qui- edv provided the service and amenities our tenants require. If you would like to learn more about the BellPorr Group Marinas, we invite you to stop by one of our loca- tions, call and speak with our staff or visit our website at www.bellport -group.com. BeWbite Mi Casa es Su Casa... ...for a night, for a week, ..forever. "Mi Casa es Su Casa,° a tra- ditional and welcome invita- tion to friends who are travel- ling and away from home. If your cruising plans take you away from your home port, The BellPort Group of marinas extends an open invitation to visit one of our marinas when you re in the area. Whether you're heading for the waters off Mexico, San Diego or just want to spend a relaxing weekend in Newport Beach, we have the facilities, the professional staff and the commitment to make your experience an enjoyable one. Guest Moorage Guest Slips from 20 to 94 ft Power and Sail Welcome With five marinas close to the Newport Harbor entrance, 735 slips and 180 dry slip slots, and a list of amenities which are unique to their locations, we have options not available anywhere else. If you are ready for a place where you can be comfortable, where your investment is proper- ly cared for, where customer service truly is a priority, or if you are just visiting Newport Beach and in need of a safe, temporary guest moorage, then you are ready for BellPort. Remember, "Our house is your house ". Bayshore Marina Bayside Marina &4%A Balboa Marina Lido Yacht Anchorage , • Villa Cove Marina Lido Dry Slip 949.644.9730 949.673.9330 www.beliport-group.com Guests receive a temporary Gold Club membership for discounts on fuel, services, restaurants and shops. Addendum D • Preventative Facility Maintenance Program (PFMD) See attached 0 BellPort Group PREVENTATIVE FACILITY MAINTENANCE PROGRAM Preliminary for Balboa Yacht Basin Marina FACILITY MAINTENANCE Introduction: High standards and quality workmanship are implemented to insure that all our clients enjoy only the finest marina facility and service we can provide. Quality workmanship is derived from our maintenance team maintaining a "pride of ownership" attitude. Positive attitudes, continuous training and management support enables our staff to provide the quality of service our clients deserve. Routine daily cleanings and anticipated maintenance projects are scheduled to insure. the least inconvenience and imposition possible to our clients. Maintenance projects and restroom cleanings are not conducted during peak marina use periods. Productivity and cost effectiveness is always our goal provided it can be achieved without compromising the quality or high standards of service we are committed to provide. Supervisors on a daily basis, to insure safety standards are met, productivity is maintained and service is uninterrupted monitor all work. Each employee utilizes a daily time sheet, which enables him or her to communicate potential facility problems, service issues, or material needs. 0 Scheduling: Operating Marinas as in any Hospitality business requires service 365 days per year. Certain holidays and weekends can be our highest use time periods therefore, maintenance and janitorial service will be provided on those days. JANITORIAL SERVICE DAILY ROUTINE Marina office • Clean all telephones utilizing disinfectant spray • Vacuum entire office • Empty waste baskets, replace bag insert as needed • Dust all vertical surfaces of desks, file cabinets, chairs, tables and other office furniture • Dust picture frames • Clean entrance door windows • Restock the restroom with paper products and appropriate amenities • Clean restroom (toilets, sink and damp mop floors *) • Clean restroom mirrors Printed 1/21/2000 Page 1 of 7 BellPort Group PREVENTATIVE FACILITY MAINTENANCE PROGRAM • Preliminary for Balboa Yacht Basin Marina o Damp wipe all horizontal surfaces including the coffee station removing coffee rings and spillage as needed • Clean exterior staircase handrails, wipe down with damp cloth • For security purposes ensure that all windows are locked • Leave lights on in back office • Turn on ventilation and air conditioning system Marina Restrooms and Showers Apply these cleaning standards and procedures to each restroom facility *Be sure to wear protective gloves • Restock towels, tissue and hand soap as needed • Empty sanitary napkin receptacles and clean using a disinfectant cleanser* • Empty Trash Receptacles and disinfect as needed* • Scour And Sanitize All Basins* • Toilets and urinals to be cleaned and sanitized inside and outside* • Toilet seats to be cleaned on both sides using a disinfectant cleanser * • • Dust partitions, top of mirrors and frames • Wipe clean all splash marks from walls around basins • Clean and polish mirrors • Mop and rinse restroom floors with a disinfectant* DAILY: • Police parking lot and landscape areas for trash and glass • Empty trash receptacles on docks • Police docks and pick up any trash • Wash down ramp as needed • Wash down deck surface and walkways around building • Wash and clean fence and handrail on walkway in front of building • Sanitize pay telephones • Remove flotsam and any other debris from slips and waterways WEEKLY: • Wash exterior of company truck and wipe down interior • Spot sweep manna parking lot and bulkhead walkways as needed • Clean and inventory all dock carts • • Hose off deck surface and walkways around marina office building Printed 1/21/2000 Page 2 of 7 BellPort Group. • PREVENTATIVE FACILITY MAINTENANCE PROGRAM Preliminary for Balboa Yacht Basin Marina • Polish all chrome fixtures in restrooms MONTHLY: • Accomplish all high dusting not reached in the daily routine cleaning • Remove fingerprints and marks from around light switches, door frames and on doors • Dust and wipe window blinds • Clean and wash all trash receptacles on dock QUARTERLY: • Clean dock boxes and utility cabinets SEMI - ANNUAL: IJ • • Steam clean office carpets • Clean dock Rub Rail utilizing biodegradable soap and deck brush Printed 1/21/2000 Page 3 of 7 BellPort Group. PREVENTATIVE FACILITY MAINTENANCE PROGRAM Preliminary for Balboa Yacht Basin Marina MAINTENANCE SERVICE DAILY: Schedule work assignments for janitorial and maintenance crew Conduct slip inventory and facility inspection • Report vacancies and occupancy discrepancies to marina administrator • Check waterlines on boats and report any listing vessels to Manager • Organize garden hoses around dock boxes and insure electrical cords are not creating hazards on walkways • Inspect and secure all utility vault covers • Remove all dinghies or hand -power boats that have been placed on dock fingers • Inspect all wood comer gussets • Inspect rub rail for secure continuity o - Visually inspect all hose bibs and assign repairs as necessary Enforce marina rules and parking regulations as necessary o Report or post notices on unauthorized vehicles parked in parking lots Check oil level in pump at pump -out station • Inspect all restroom facilities to insure quality of janitorial service WEEKLY: • Inspect parking lots and buildings to insure adherence to Preventive Maintenance Program • Inspect physical condition of all docks, ramps and bulkheads • Procure materials for scheduled maintenance projects • Check defective lights or lighting • Inspect fire safety equipment on all docks and repair deficiencies. Visually check water pressure at fire cabinet and insure 65 pounds per square inch pressure o Safety equipment deficiencies are top priority and require immediate attention • Conduct dock and parking lot light check and replace bulbs as necessary • Inspect dock ramp non -skid surface and re -paint if needed • Inspect wood decking for loose nails and repair as needed MONTHLY: • Inspect and clean water and electrical flex supply lines at ramps and clean as necessary QUARTERLY: • Conduct physical condition of docks. Inspect dock whalers, flotation, rub rail and replace as • necessary Printed 1/21/2000 Page 4 of 7 BellPort Group • PREVENTATIVE FACILITY MAINTENANCE PROGRAM Preliminary for Balboa Yacht Basin Marina • Conduct electrical equipment inspection and conduct polarity test. Replace all wom electrical receptacles and breakers as necessary. Tighten loose wiring as needed. • Conduct hose bib pressure leak test on all marina and repair as necessary • Conduct maintenance service on all padlocks and door locks • Conduct preventative maintenance service on all gate valves, water shut offs to all marinas and buildings • Clean with pressure washer at headwalks near parking lot • Re -paint restroom floors • Re -paint non -skid on aluminum ramps • Re -paint safety yellow guard posts • Re -paint red No Parking Fire Lane curbs Inspect dock boxes hinges and repair as needed SEMI - ANNUALLY: • Clean dock boxes and apply wax or polish utility and fire cabinets • Clean and wax or polish pile caps ANNUALLY: • • Clean rub rail • Scrape dock flotation, remove any barnacles or algae growth • • Scrape barnacles from pilings • Clean ramp handrails and repaint • Re -paint security fences and railings • Re -brand Pull Boxes • Re -paint interiors of buildings • Re -paint electrical switch gear, transformers and utility cabinets (gray) • Inspect comer gusset and grease pile rollers • Re -paint slip numbers on dock at end ties • Re -paint wood comer gusset and pile gaskets using gray nonskid paint • Re -paint exterior wood stairs at marina office using gray nonskid paint • Service exhaust fans, change filters and clean as necessary • Service restroom shower valves, grease and clean as needed • Inspect and repaint parking lot light standards as needed • Conduct annual electrical equipment inspection including transformer, switchgear and mechanical lug inspection. (Only properly trained staff using industry standard lock out tags as safeguards may conduct annual inspection) • Re -paint exterior buildings every two years Printed 1/21/2000 Page 5 of 7 BellPort Group. PREVENTATIVE FACILITY MAINTENANCE PROGRAM • Preliminary for Balboa Yacht Basin Marina *In the absence of the janitors, the maintenance person will perform the following duties: • Vacuum and mop floors • Empty trash • Clean restrooms in office • Clean and sanitize restrooms • Sweep parking lots • Pick up trash on docks, parking lots and landscaped areas • Remove flotsam and jetsam from waterways • • Printed 1/2112000 Page 6 of 7 BellPort Group - • PREVENTATIVE FACILITY MAINTENANCE PROGRAM Preliminary for Balboa Yacht Basin Marina LANDSCAPE MAINTENANCE WEEKLY: • Trim hedges along sidewalk and prune back plants in planter areas • Check irrigation system for malfunctions or leaks and repair or replace as needed • Remove any trash from planters and under hedges • Remove trash and debris from planter areas as needed • Use blower to clear parking area of debris • Dispose of all trimmings, trash and debris • Water hedges and planted areas by hand as needed • Groom flowerbeds around brokerage building and hand water • Trim ivy along bulkhead, in parking lot dividers and under palms • Trim bushes near restaurant • Mow lawn as neccessary • Check irrigation system for leaks and/or malfunction and repair or replace as needed • MONTHLY • Trim trees behind building BI- ANNUALLY • Apply weed killer in planters at all locations • Apply insecticide as needed at all locations • Apply weed killer to growth in sidewalk, pavement edges and cracks ANNUALLY • Trim large trees (use contractor for trees over 12 feet tall) Printed 1/21/2000 Page 7 of 7