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Home My WebLink About6/3/2013 - Board of Library Trustees (16) 1 NEWPORT BEACH PUBLIC LIBRARY To: Board of Library Trustees From: Cynthia Cowell, Library Services Director Re: Report of Library Activities ____________________________________________________________________________________ CYNTHIA COWELL, LIBRARY SERVICES DIRECTOR No fooling, the first of April was a big day here at the Library! On that date, we re-opened to the public after a two-week construction closure. Although we still had “mall walls” up, we could see tremendous progress with the new carpet installed and the staff area mostly open for business. On Tax Day, we opened the completed building to the public. It was so wonderful to see the faces of our customers as they entered the building and saw the staircase for the first time and as they found the new study areas. The children’s area was filled with a story hour and everyone enjoying the new furniture and other enhancements. On the 19th, I attended the 6th Annual Gift of Literacy Fundraising Luncheon at Bahia Corinthian Yacht Club. I took some personal time off during the month, but I was back in time to prepare for the grand opening celebration to occur at the beginning of May. TIM HETHERTON, LIBRARY SERVICES MGR; TECHNICAL PROCESSING COORD. Circulating iPad Policy Thanks to all the staff that helped shape this policy. The circulating iPad policy was combined with the circulating laptop policy, which will be submitted to the Library Board for approval on May 6th. Staff will be given the opportunity to familiarize themselves with the policy before it goes live. Staff will also receive training on circulation procedures for iPads. The launch date for this new service will be determined shortly. Media Suite Policy This policy will also be submitted for Board approval on May 6th. Special thanks in particular to the Media Suite committee: Allen Kesinger, Jeremy Rodriguez, Greg Johnson, and Piers Brown. Staff will be given the opportunity to familiarize themselves with the policy before it goes live. Wish List Review The Admin Team reviewed the Wish Lists that our awesome support groups, the Friends of the Library and the Newport Beach Public Library Foundation, use to enhance our resources and services for our patrons. Wish lists will be submitted to the Library Board for approval on May 6th. DEBBIE WALKER, BRANCH AND YOUTH SERVICES COORDINATOR Branches All locations participated in special programming to commemorate National Library Week which took place from Monday, April 15 – Saturday, April 20. Library Board member Ellie Palk helped present Toddler Storytime at Mariners while Councilmember Nancy Gardner stretched and danced with children and parents at the CDM Songs and Stories Storytime. Bubbles were the theme of the Mariners special program on the 20th while the Ocean Institute hosted a family program at Balboa. Almost 100 ocean enthusiasts came by to learn about California’s tide pools and get the chance to touch and view live sea animals on display. CDM presented a program by Craig Newton that explored the history of American music. 2 Mariners page Dean Ngo tendered his resignation and worked his last day on April 26th. Dean was a real asset to the Mariners team and will be missed. Page recruitment is in progress and Mariners will be assigned two new pages sometime in May. Youth Services The big news at Central was the “unofficial” opening of the Children’s Room expansion on Monday, April 15 to kick off National Library Week. It is, in a word, fantastic! The response from customers (of all ages) has been nothing but positive. Staff is also extremely excited to be presenting storytimes in the new space and sharing the new toys and puzzles available to be used there. There is also once again adequate study space for the parents, tutors, kids, etc. who have sorely lacked this resource in the last couple years of construction. To further enhance the festivities that week, Wild Wonders did a show on Monday and on Wednesday, Library Board member Robyn Grant came by to participate in the Toddler Storytime. Teen Services YAAC did not meet in April because of Spring Break. Another SAT practice test program was held and was well attended. There is also an impressive exhibition of student art from Corona del Mar High School currently on display in the Teen Center at Central. MELISSA KELLY, SUPPORT SERVICES COORDINATOR April Fool’s Day April Fool’s Day came to the Library with a serious change in scenery. The full length construction walls were gone and shorter moveable walls had taken their place. These short walls did allow more light to filter into the north side of the building and they did make room for the installation of our missing shelves. The collections in the Popular Library and the Children’s Room were shifted into their new spaces. At 9:00 am, after our 2 week closure we had more customers than usual waiting to come through the front door. Staff spent the next two weeks of April tweaking the arrangement of the collections and anticipating the complete opening of the expansion. Construction Electricians, painters, plumbers and inspectors were now sharing the space with our customers and staff. These trades were also working through the night to get the work completed. They tried to keep the loudest work for the night shift, but it wasn’t always possible. Some customers found it too hard to work in the building, but for the most part people were tolerant since they knew that the end of construction was just around the corner. April continued to be busy with finishing touches and corrections. The 2nd floor entry doors were a challenge for the first few days. The installer was here several times until they closed and locked properly. A couple of issues that are still unresolved are the tie in of the new areas into the current security system and the proper flushing of toilets. Both of these problems should be resolved sometime in May. Hopefully this summer, we will be missing our daily contact with our friends from C.W. Driver. RFID Project The self checkout machines, security gates and circulation software were all installed in April. Staff found the system easy to use and they are excited to have the new system in place. A customer commented to me “it’s magic” and I think they’re right. Literacy The Gift of Literacy fundraising luncheon was held on April 19th at the Bahia Corinthian Yacht Club. The speaker T. Jefferson Parker was pleased to be back in his old neighborhood and he was well received by the audience. The luncheon brought in a net amount of $11,577. 3 Branch Buildings A new countertop was installed in the Men’s Room at the Mariner’s Branch. The original laminate counter was cracked and became a hazard. Exterior lights were also replaced at Mariners to create better illumination in the parking lot. NATALIE BASMACIYAN, ADULT SERVICES COORDINATOR Passport Services The Central Library begins Passport Services on May 6th. The staff involved in the new service completed their training, updated the library’s website to highlight the service and provide information, converted the Training Room into a Passport Services office, and began booking appointments, among other activities. Passport Services are available by appointment Monday- Thursday 10:00 am-3:00pm. What’s Cooking at the Library Event Seventy-two attendees enjoyed an informative lecture about cheese and wine pairings from renowned cheese expert, Pam Thompson, of Trader Joe’s. She explained the cheesemaking processes, as well as described local farms that produce the cheeses. She raffled off door prizes for the attendees as well. Manuscripts Book Discussion The book discussed was The Man in the White Sharkskin Suit: A Jewish Family’s Exodus from Old Cairo to the New World, by Lucette Lagnado. Many attendees participated in a lively discussion of the family’s challenges and transitions in beginning a new life in America. Forty- five people attended this NBPL Foundation funded program which was free and open to the public. STATISTICS – APRIL APR YTD APR YTD APR YTD APR YTD 2014 13/14 2014 13/14 2014 13/14 2014 13/14 BALBOA 9,465 93,074 802 7,394 5,902 54,702 322 2,488 CdM 7,563 74,445 790 8,328 4,604 49,687 702 6,774 MARINERS 39,156 368,908 6,006 51,266 28,405 244,072 869 7,747 CENTRAL 74,849 771,674 9,197 82,693 64,270 558,122 2,478 23,874 TOTAL 131,033 1,308,101 16,795 149,681 103,181 906,583 4,371 40,883 Total YTD 1,310,487 159,000 930,742 39,846 2012/13 CIRCULATION PROGRAM ATTENDANCE CUSTOMERS SERVED IN LIBRARY REFERENCE LAST FISCAL YEAR-TO-DATE 2012/13 4 Proquest Articles Retrieved July Aug Sept Oct Nov Dec Jan Feb March April AVG. Business Databases 354 560 485 657 1446 342 1749 639 1255 577 806 Newspapers--Current 1759 896 1166 1277 1351 1230 1089 994 1086 1218 1207 Newspapers--Historical 5511 4922 7748 9000 7580 9217 6390 6410 2624 15249 7465 Magazines 51 36 85 75 529 84 50 76 1086 119 219 DATABASE STATS – FY 2012 / 2013 Database Apr-13 Apr-12 Mar-11 YTD 12/13 YTD 11/12 YTD 10/11 Tracked by #searches Ancestry 1634 1378 622 14657 8844 3879 Career Transitions N/A 2 67 58 168 873 BioResCtr*240 114 515 1305 1035 1477 FoF Ancient Hist 48 30 71 561 267 291 GDL 23 13 N/A 216 135 N/A GVRL 350 135 425 1165 1961 688 HeritageQuest 164 239 264 1956 2799 2276 Kids InfoBits 52 12 61 236 99 175 LitResCtr 6561 2794 5528 7558 3644 6637 Opposing Vpts*61 98 1226 2219 524 2868 Nat Geo 54 253 N/A N/A Nat Geo Kids 5 N/A N/A 5 N/A N/A NoveList 189 203 434 1941 1725 1859 NoveList K-8 39 65 146 475 592 537 ProQuest 3324 4413 6346 42395 30847 34206 Ref USA Bus.5229 6457 5757 48936 39981 44320 Ref USA Res.*200 138 837 2049 8155 20606 World Book Online 84 130 379 752 916 983 Tracked by #books viewed/checked out Overdrive 3,729 2776 1146 47388 17910 7923 Tumblebooks 663 493 1710 8466 6527 8837 Tracked by #sessions Cypress Resume 18 10 19 178 108 19 LiveHomework 37 311 202 675 1798 920 Testing & EdRefCtr 47 30 71 350 434 422 Universal Class 39 37 41 943 533 63 Tracked by #page views CultureGrams 806 264 1545 2397 1637 2639 Morningstar 20946 2168 2098 79556 19587 18444 NetAdvantage 1647 1446 675 23639 5759 4745 RealQuest 151 2073 863 12633 7294 1662 Rocket Languages 59 88 54 494 693 345 Value Line 16797 14932 7861 208567 93171 33222 Morningstar reported a stats issue that made numbers from 4/1 - 4/12 appear inflated 5 MONTHLY LIBRARY SYSTEM STATISTICS 132,978 139,488 150,861 142,696 131,873 139,840 130,841 114,833 129,731 121,265 114,948 131,033 40000 60000 80000 100000 120000 140000 160000 180000 200000 MAY JUN JUL AUG SEP OCT NOV DEC JAN FEB MAR APR CIRCULATION 15,997 16,570 17,059 17,421 15,965 16,760 14,240 10,163 14,720 13,977 12,761 16,795 2000 5000 8000 11000 14000 17000 20000 23000 26000 MAY JUN JUL AUG SEP OCT NOV DEC JAN FEB MAR APR REFERENCE 105,107 108,049 110,238 109,543 91,582 98,697 95,332 67,859 81,662 74,648 73,841 103,181 15000 35000 55000 75000 95000 115000 135000 155000 175000 MAY JUN JUL AUG SEP OCT NOV DEC JAN FEB MAR APR CUSTOMERS SERVED 4,407 7,317 8,579 11,969 3,838 4,695 3,606 2,586 3,084 3,435 3,321 4,371 0 2000 4000 6000 8000 10000 12000 MAY JUN JUL AUG SEP OCT NOV DEC JAN FEB MAR APR PROGRAM ATTENDANCE 6 ANNUAL LIBRARY SYSTEM STATISTICS - FY 2002/2003 thru FY 2011/2012 1,379,508 1,420,176 1,475,025 1,443,078 1,622,573 1,701,476 1,575,518 1,818,709 1,588,822 1,582,953 950,000 1,150,000 1,350,000 1,550,000 1,750,000 1,950,000 FY 02/03 FY 03/04 FY 04/05 FY 05/06 FY 06/07 FY 07/08 FY 08/09 FY 09/10 FY 10/11 FY 11/12 CIRCULATION 174,900 161,119 168,999 170,972 182,445 178,028 181,315 211,742 199,880 191,567 140,000 160,000 180,000 200,000 220,000 240,000 FY 02/03 FY 03/04 FY 04/05 FY 05/06 FY 06/07 FY 07/08 FY 08/09 FY 09/10 FY 10/11 FY 11/12 REFERENCE 860,147 861,300 885,852 874,854 977,200 1,239,790 1,200,664 1,258,585 1,258,902 1,131,330 0 350,000 700,000 1,050,000 1,400,000 1,750,000 FY 02/03 FY 03/04 FY 04/05 FY 05/06 FY 06/07 FY 07/08 FY 08/09 FY 09/10 FY 10/11 FY 11/12 CUSTOMERS SERVED IN LIBRARY 30,507 26,960 41,559 44,286 37,280 41,987 43,419 28,680 53,534 51,570 0 20,000 40,000 60,000 80,000 100,000 FY 02/03 FY 03/04 FY 04/05 FY 05/06 FY 06/07 FY 07/08 FY 08/09 FY 09/10 FY 10/11 FY 11/12 PROGRAM ATTENDANCE