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Home My WebLink About03 - RSs Activity ReportRecreation Services Monthly Activities Report To: Parks, Beaches & Recreation Commission From: Sean Levin, Recreation Superintendent Re: Recreation Division Monthly Activities Report Item 3 December 7, 2010 SUMMER WRAP UP MEETING AT OASIS SENIOR CENTER On October 19 over 25 Recreation Class Contractors attended the annual summer wrap up- meeting at the OASIS Senior Center. The meeting provided the opportunity to gain valuable feedback on summer programming and informative ways to improve for summer 2011. Instructors also learned about the newly implemented computer software which will improve marketing and customer service. FOOTBALL RETURNS! What a season Flag Football has had with a record - breaking 350 participants playing on 25 teams formed at the City's elementary schools! Friday Night Lights games were played at Bonita Creek Park through November 19. These youth games are always a popular spectator sport as well, attracting parents, friends, and entire families out to the park to watch their favorite players in this great American sport. With so many participants, games were held from 4 to 8pm on three different fields. PARK PATROL The quarterly Park Patrol staff meeting was held October 13. The top discussion item was how the CdM State Beach enforcement plan went. Park Patrol Officers were assigned to CDM Beach this summer Friday through Monday to help with education and enforcement of the beach rules and regulations. The focus of the education and enforcement plan was the public's use of barbeques and coals, tents, alcohol, glass containers, dogs, and fire ring squabbles. We also had the support and assistance of the parking staff who distributed educational cards to every vehicle that entered the beach. The plan went well and was extremely successful. At the meeting some options were discussed to improve efforts for next summer so that we can better our efforts. We are fortunate to have experienced Park Patrol Officers who continue to delicately resolve the education and enforcement issues that were present while still leaving the public with a smile. COASTAL CLEAN UP DAY SUCCESSFUL This year Recreation & Senior Services Department's Marine Protection & Education division helped host the 261h Annual Coastal Cleanup Day for Newport Beach. Since 1985, this international event has resulted in the removal of millions of pounds of debris from our waterways. The three Newport Beach sites at Balboa Pier, Big Corona and Little Corona enlisted the help of almost 350 volunteers working to clean up our coast. The Balboa Pier site was sponsored by the Fairmont Hotel and kicked off the event with a Garbage Bag Couture Fashion Show. Guest judges included representatives from the City of Newport Beach and the Coastal Commission. City staff took the opportunity to educate volunteers about some of the special aspects of Newport Beach's coast, such as the Western Snowy Plovers, rocky intertidal habitat and the Marine Life Protection Act. Together, over 1,000 pounds of trash was collected. SPOOKTACULAR HALLOWEEN AT NCCC Sneaky witches, goblins and ghouls teamed up during Halloween at the Newport Coast Community Center to bring the holiday spirits to the front office and lobby. Children and adults alike were delighted by the decor, and thrilled by tasty treats offered up by NCCC staff. AQUATIC FOUNDATION TO OPERATE YOUTH WATER POLO TEAMS AT CDM HS Over the last few months, Recreation Staff met with board presidents from Corona del Mar High School Girls & Boys Water Polo Teams, to discuss the future of the youth water polo program for high school and youth teams. prescribed by FINA and USAWP. 2011. Recreation Staff will recognize Coach Ted Bandaruk for his more than 45 years with water polo early next year! ACTNE KIDZ CELEBRATES HALLOWEEN ACTIVE Kidz afterschool sites at the Community Youth Center, Mariners School and the West Newport Community Center spent some time constructing and decorating their rooms for the chance to win a special pizza party before Halloween. Judges visited the sites on October 28 to pick the best decorated site. After visiting the haunted graveyard at CYC, the bat cave at Mariners, and the bewitching hour at West Newport, the judges agreed that they all did an outstanding job.West Newport's bewitching hour took ist place for their outstanding use of creative "kid power" — all decorations were created by the kids, which included witches' broom hanging bookmarks, paper roll bats, glow -in- the -dark midnight murals, each child's own RIP tombstone, and even paper mache masks! Congratulations to West Newport Active Kidz for their outstanding efforts — and to Mariners and CYC for their never - ending creativity too! CYC's Haunted Graveyard Ghouls WNCC Bewitching Graveyard Mariners Bat Cave Creators ENHANCED 247 ACCESS To RECREATION CLASSES FOR RESIDENTS On November 18, Recreation & Senior Services went live with a new software program called Active.net to manage recreation class registration and facility rentals. This information was also advertised in the Winter Navigator. This software program uses leading technology that will provide additional information about the Department's programs to residents. As a courtesy and thank you to our top t000 customers staff placed their customer contact information into Active.net to streamline the process when accessing the software for the first time to register. The top i000 customers received the following information: Thank You Letter - Thanking the customer /family for their participation in current or past recreation classes, informing them of the change in software, and a temporary log -in and password that will allow them to access their new account online. 24/7 Recreation Access Card - Plastic card that allows users to place their updated username and log -in for online registration. Guide Sheet to Adding Family Members & Registering for Classes — Step by step instruction sheet to input additional family members and register for classes. Post -It Notes — For customers to write notes. All residents were notified through the Newport Navigator and featured step -by -step instructions to set -up an account and register for classes. Also, the instructions and an instructional video were placed on the City's website. In 2000, Newport Beach was the first in the nation to offer online registration, with 70% of registrations being conducted online in 2009. We continue to lead the way in technology and customer service Fr 24 /711ecreation Access Card Sample FALLEN FIELD LIGHT Sometime over the Veterans Day holiday, the lower left field light fixture on the first base side of field 2 at Bonita Creek Park fell to the ground. No one was at the park at the time and most importantly, no injuries. This was possibly caused by the failure of weakened bolts, combined with higher than normal winds. The metal light casing suffered dents and the bulb was shattered. Utilities was great with their prompt response in investigating and pronouncing that the remainder of the lights on the pole were intact and still in good working order. Musco is scheduling their large lighting crane to replace the damaged light with a new one and should be completed the week of December 6. 4 FACILITY RENTALS During the period of September 16 — Nov 15, 2010 there were: • 27 Picnic /Park Area Rentals • 21 Room Rentals • 16 Field Rentals • 17 Gym Rentals • 2 Wedding reservation — Begonia Park - October 1, 201o, 8o guests Cliff Drive Park — October 2, 75 guests Park Patrol Requested calls are assigned visits by staff or schedule or phone requests. Customer Contacts are the number of times they stopped and spoke to customers other than requested calls. Due to the timing of the meeting, these monthly summaries will be two months behind (i.e. in June you will receive April summary) During the months of September & October Park Patrol had the following number of contacts: 1. Requested Calls • 240 with Youth Sports Groups • 138 Field related issues /checks • 19 Park /Picnic /reservation issues /checks • 91 community Center issues /checks • 44 Playground checks • 41 other • CDM Beach Contacts • 64 BBQ's • 38 Tents 5 Pre -event checks 2 Post -event checks 2. Public Contacts • 273 education (increase is due to the increased presence at CDM Beach) • 5 alcohol • 142 dog related Written Warnings Issued — 3 for parking violations at Lincoln, West Jetty View Park and Bonita Canyon Park Citations Issued -1 for professional photography without a permit at Cliff Drive Park. SPECIAL EVENT PERMITS As of November 15, 2010, there were 204 Special Event Permits processed and issued for the year. Those events of note for this period were: • Taste of NB — Fashion Island— 9/17 -19— Attendance 50,000 • Pacific Coast Triathlon — Crystal Cove — 9/19 — Attendance 700 • NB Surf Championships — 541h Street Beach— 9/25 -26 — Attendance 600 • Harbor Heritage Run— NHHS & surrounding streets — 10/2 — Attendance 1200 • MS 150 Mike Ride — MacArthur- PCH -CdM — 1o/16 — Attendance 2500 • Autumn Rowing Festival — NAC — 11/7 — Attendance 1500 Senior Services Monthly Activities Report To: Parks, Beaches & Recreation Commission From: Celeste Jardine -Haug, Senior Services Manager Re: Senior Services Division Monthly Activities Report OASIS REOPENING The Grand Reopening of the OASIS was a huge success with almost 2000 people. Staff was grateful to everyone that was a part of making this great project come to fruition. So many people ranging in age from go to 100 are enjoying their new space and staff has received an abundance of complements on the design and function. This project was well thought out and incorporated the comments and needs of the population it will serve. Staff is closely tracking the usage of the facility to make sure that staffing is appropriate during the facility's busiest time. Contract classes have been filled with up to as many as 8o people in many of the exercise classes and have had many inquiries of people wanting to rent rooms as well. Free flu shots were offered this month. The serum and nurses were supplied by the Orange County Health Department along with a couple parish nurses from Hoag Hospital. Hoag also will be providing medical lectures with OASIS and will be a site for the Vital Aging program. This program will perform free weekly memory screenings. This is funded by a grant that will assist people in identifying early dementia and assist the client with information on how to get help. The grant was awarded to the Neuroscience Institute at Hoag Hospital. FPCNESS CENTER NEWS The Fitness Center is doing great with 881 members; about 125 to 175 users each day. With the new registration software, staff has been able to run some interesting statistical reports — we have learned that 70% of our Fitness Center members are female. A suggestion box has been provided and go% of the suggestions are to extend hours into the evening. Staff will do an analysis to look into the feasibility of this. CITY OF NEWPORT BEACH - OA515 SENIOR LENi[R Fi.mss Lbnte The seniors have given many compliments about our new Fitness Center staff members. We are very fortunate to have such a great crew. FACILITY RENTALS There have been a few community rentals, such as the Corona del Mar Residents Association with Council Candidates Forum; UCI MIND held an "Ask the Doc" forum regarding Dementia and Alzheimer's disease, a small OASIS Sailing Club party, a memorial service, and Pacific Symphony Youth Orchestra. Rentals will gear up in February with larger events such as wedding receptions, fundraisers, and other parties. The facility is only rented at nights and on the weekends when the seniors are not using the building. FRIENDS MEMBERSHIP The Friends Membership increased by 33% since the opening of the Center in late September. Staff has seen a huge influx of "Baby Boomers ". Class registrations have been great and the Fitness Center continues to have new registrations daily. 64n 6% Events Date a ---:Time , Responsible Staff Yhoile Location Roont8e rVice 11/12 -12 /1z 2 & Spa NTAC Staff 631-0288 NTAC Winter Birds of BG 12 da fn n Ranch nsraney 7W508 -4757: Ruck Gudly, Intcryretiue Hike il Winter Woxxclea'latttl 12(4 ` �roana R vald�c 644-g� i6 Bonita Creek , YI? r "IS 3I �t pie, . Ti�(�IT� '( pla , m3t�I "tl�i��, September / October 2010 OASIS LTI'ILIZATION REPORT PARTICIPANTS ATTENDING RECREATIONAL CLASSES PERSONALIZED SERVICES PROVIDED Includes: Blood Pressure 97 Counseling- persons 75 Eldercare 0 Employment 30 HICAP 11 Housing counseling 30 SENIORS RECEIVING TRANSPORTATION SERVICES Care -A- Van/ Shuttle CUSTOMERS RECEIVING NOON MEALS AT THE CENTER* `includes meals on wheels Trail Trekkies VOLUNTEER HRS. OF SERVICES PROVIDED AT THE CENTER Includes: Kitchen l3 Home Delivered Meals Front Office Travel Office Gift Shop Library Instructors President Treasurer Vice President Bookkeeper Taxes PARTICIPANTS IN FRIENDS OF OASIS TRAVEL/ SAILING CLUB Day Trips Winery 44 Sycuan Casion 55 Warner Bros Studio 44 Long Trips SPECIAL EV ENTS /SCREENINGS /LECTURES Big Band Seminar 70 Trail Trekkies 46 OASIS Golfers 205 Computer Friends 121 UCI Lecture 125 League of Women Voters 53 Information/ Referral Legal Assistance Senior Assessment(hrs) Telephone Reassurance Visual Screening Transportation Info Taxes (Seasonal) 16,092 CUSTOMERS 3,916 CUSTOMERS 4,765 CUSTOMERS 2980 16 40 480 6 1000 2,252 RIDERS 4,004 CUSTOMERS 2,083.00 HOURS ( *equiv. to 9 full -time employees) Sailing Club- Sailors OASIS III OASIS IV 482 CUSTOMERS 147 192 673 PERSONS A