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HomeMy WebLinkAboutC-5505(B) - Police Department Computer Aided Dispatch/Records Management System - Software License and Services AgreementAMENDMENT NO. SEVEN TO THE SOFTWARE LICENSE AND SERVICES AGREEMENT AND SOFTWARE MAINTENANCE AGREEMENT WITH SUPERION, LLC THIS AMENDMENT NO. SEVEN TO THE SOFTWARE LICENSE AND SERVICES AGREEMENT AND SOFTWARE MAINTENANCE AGREEMENT ("Amendment No. Seven") is made and entered into as of this 8th day of May, 2018 ("Effective Date"), by and between the CITY OF NEWPORT BEACH, a California municipal corporation and charter city ("City"), and SUPERION, LLC, a Delaware limited liability company ("Consultant"), whose address is 1000 Business Center Drive, Lake Mary, Florida 32746, and is made with reference to the following: RECITALS A. On June 28, 2013, City and SunGard Public Sector, LLC ("SunGard") entered into a Software License and Services Agreement and a Software Maintenance Agreement ("Agreements") for Consultant to provide maintenance, enhancements, and licensing ("Services") for Computer Aided Dispatch/Records Management System ("CAD/RMS"), new releases of Baseline software, and custom modifications as defined and identified in Exhibit 1 within the Agreements ("Project"). B. On August 15, 2014, City and SunGard entered into Amendment No. One to the Agreements ("Amendment No. One") to reflect additional, deleted, and modified services not previously included in the Agreements, and to increase the total compensation. C. On November 21, 2014, City and SunGard entered into Amendment No. Two to the Agreements ("Amendment No. Two") to reflect additional, deleted, and modified services not previously included in the Agreements, as amended, and to increase the total compensation. D. On August 14, 2015, City and SunGard entered into Amendment No. Three to the Agreements ("Amendment No. Three") to reflect additional services not previously included in the Agreements, as amended, and to increase the total compensation. E. On June 28, 2016, City and SunGard entered into Amendment No. Four to the Agreements ("Amendment No. Four") to reflect additional services not included in the Agreements, as amended, and to increase the total compensation. F. On January 17, 2017, City and SunGard entered into Amendment No. Five to the Agreements ("Amendment No. Five") to reflect additional services not included in the Agreements, as amended, and to increase the total compensation. On August 14, 2017, City and Consultant entered into an Assignment Agreement that assigned all rights, title and interest in and obligations under the Agreements from SunGard to Consultant. H. On March 26, 2018, City and SunGard entered into Amendment No. Six to the Agreements ("Amendment No. Six") to reflect additional and deleted services not previously included in the Agreements, as amended, and to adjust the total compensation under the Agreements. The parties now desire to enter into this Amendment No. Seven to reflect additional services not previously included in the Agreements, as amended, and to adjust the total compensation under the Agreements. NOW, THEREFORE, it is mutually agreed by and between the undersigned parties as follows: 1. SERVICES TO BE PERFORMED Exhibit 1 to the Agreements, as amended, shall be supplemented to include the Add -On Quote (which shall be governed by the additional terms contained therein), attached hereto as Exhibit 1, and incorporated herein by reference. The City may elect to delete certain Services within the Add -On Quotes at its sole discretion. 2. COMPENSATION TO CONSULTANT Pursuant to the Add -On Quotes attached hereto as Exhibit 1 (which shall be governed by the terms contained therein), the additional compensation that may be paid to Consultant pursuant to the Agreements shall be increased by One Hundred Twenty Five Thousand One Hundred Sixteen Dollars and 00/100 ($125,116.00), excluding any travel and living expense reimbursements and/or taxes. No billing rate changes shall be made during the term of this Agreement without the prior written approval of City. In anticipation of future Service upgrades and enhancements, Amendment No. Four authorized the compensation to Consultant for such future Services in an amount not exceed One Hundred One Thousand Seven Hundred Twenty Dollars and 00/100 ($101,720.00) ("Future Authorization"). Amendment No. Five utilized Fourteen Thousand Fifty Two Dollars and 00/100 ($14,052.00) of the Future Authorization, and Amendment No. Six utilized an additional Twenty Six Thousand Two Hundred Fifty Five Dollars and 00/100 ($26,255.00) of the Future Authorization, leaving a remaining balance of Sixty One Thousand Four Hundred Thirteen Dollars and 00/100 ($61,413.00) for the Future Authorization. This Amendment No. Seven increases the balance of the Future Authorization by One Hundred Twenty Five Thousand One Hundred Sixteen Dollars and 00/100 ($125,116.00) to fully fund the additional Services as outlined in Exhibit 1, and allowing for Sixty One Thousand Four Hundred Thirteen Dollars and 00/100 ($61,413.00) to remain for expenditure on anticipated future Service upgrades and enhancements. Superion, LLC Amendment No. Seven Page 2 The total amended compensation reflects Consultant's additional compensation for additional and potential future Services to be performed in accordance with this Amendment No. Seven, including all reimbursable items and subconsultant fees and, excluding any travel & living expense reimbursement and/or taxes, for a total amount not to exceed One Million Eight Hundred Sixty Six Thousand Six Hundred Fifty Dollars and 00/100 ($1,866,650.00). 3. AMENDMENTS The City Manager is authorized to execute any future modifications or amendments to the Agreement on behalf of the City regarding expenditures of the remaining Future Authorization amount. 4. INTEGRATED CONTRACT Except as expressly modified herein, all other provisions, terms, and covenants set forth in the Agreement shall remain unchanged and shall be in full force and effect. [SIGNATURES ON NEXT PAGE] Superion, LLC Amendment No. Seven Page 3 IN WITNESS WHEREOF, the parties have caused this Amendment No. Seven to be executed on the dates written below. APPROVED AS TO FORM: CITY ATTORWY'S OFFICE Date: Sr/a�/i By: Aaron C. Harp City Attorney ATTEST: � `V, I Date: By: Leilani I. Brown City Clerk Attachments: Exhibit 1 S. LI 8 CITY OF NEWPORT BEACH, a California municipal corporation Date: By: Marshall "Duffy" Duffiled Mayor CONSULTANT: Superion, LLC, a Delaware limited liability company Date: Signed in Counterpart By: Brad Surminsky Chief Financial Officer Date: Signed in Counterpart By: Tom Amburgey Vice President [END OF SIGNATURES] Superion, LLC Amendment No. Seven Page 4 IN WITNESS WHEREOF, the parties have caused this Amendment No. Seven to be executed on the dates written below. APPROVED AS TO FORM: CITY OF NEWPORT BEACH, CITY ATTORNNY'S OFFICE a California municipal corporation Date: 57c2//g Date: By: Aaron C. Harp City Attorney ATTEST: Date: Ava s•z•18 By: Marshall "Duffy" Duffiled Mayor CONSULTANT: Superion, LLC, a Delaware limited liability company Date: .40 1 By: By: Leilani I. Brown City Clerk Attachments: Exhibit 1 Brad Surminsky Chief Financial Officer Date: .9 7 S� By! `Tem1Imburge Vice President [END OF SIGNATURES] Superion, LLC Amendment No. Seven Page 4 EXHIBIT 1 ADD -ON QUOTES Superion, LLC Amendment No. Seven Page A-1 )( SUPERION Quote Prepared For: John Veale, Computer Sys. Mgr., PD Newport Beach Police Department 100 Civic Center Dr NEWPORT BEACH, CA, 92660 (949) 644-3681 gen pd) Date: 03/15/18 Quote Number: Q-00002780 Valid Until: 05/31/18 Add -On Quote Server Replacement Quote Prepared By: Dean Paur, Account Executive Field Sr Superion 4000 OSSI Court High Point, NC 27265 Phone: (407) 304-3322 Fax: (407) 304-1277 dean.paur@superion.com Thank you for your interest in Superion and our software and services solutions. Please review the below quote and feel free to contact Dean Paur with any questions. Third -Party License Fees & Maintenance Product Name Microsoft SQL Server Standard Edition Core License Microsoft Windows Server 2016 Standard Edition Vmware vSphere 6 ESSLPL KIT 3 Hosts Vmware Prod SNS vSphere 6 ESSLPL KIT-3 Year Total Third -Party Hardware Product Name Dell R640- Qty 2 SAN- Qty 1 Switch — Qty 1 Network cable- Qty 8 Total Professional Services Technical Services Product Name ONESolution All Other Technical Services PS Quantity 12855 3878 4183 2924 Quantity 37506 26958 7412 800 License Fee $12,855.00 $3,878.00 $4,183.00 $2,924.00 Maintenance $0.00 $0.00 $0.00 $0.00 $23,840.00 $0.00 Amount $37,506.00 $26,958.00 $7,412.00 $800.00 $72,676.00 Amount $16,000.00 Page 1 ''),T SUPER ION Total $16,000.00 Project Management Product Name Amount ONESolution All Other Project Management PS $5,120.00 Total $5,120.00 Total Professional Services $21,120.00 Summary Product/Service Amount Professional Services $21,120.00 Third -Party License Fees Third -Party Hardware Total Grand Total See Product notes in the Additional Information Section Subtotal $21,120.00 $23,840.00 $72,676.00 Subtotal $96,516.00 $117,636.00 Sales Tax ($96,156 x 7.75%) $7,480.00 $125,116.00 Payment terms as follows, unless otherwise notated below for Special Payment Terms by Product: License, Project Planning, Project Management, Consulting, Technical Services, Conversion, Third Party Product Software and Hardware Fees are due upon execution of this Quote. Training fees and Travel & Living expenses are due as incurred monthly. Installation is due upon completion. Custom Modifications, System Change Requests or SOW's for customization, and Third Party Product Implementation Services fees are due 50% on execution of this Quote and 50% due upon invoice, upon completion. Unless otherwise provided, other Professional Services are due monthly, as such services are delivered. Additional services, if requested, will be invoiced at then -current rates. Any shipping charges shown are estimated only and actual shipping charges will be due upon invoice, upon delivery. Page 2 _ a 0 _ L y C Y a) c 3 1° 4- N c > 0 a) cn 0 a) •5 40 ell 0- a) a L > al a L a (a ? 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Q 6 V) o o x a T OPP SCv3020 ISCSI 10Gb iSCSI 0 0 x V1 N V1 V) cti C7 0 O Lo CD ) 0 O N 0 0 {1 0 a) v C 0 x co U 0 G a) } M 3 a 0 O_ Q N 0 a o L U to F- cC d u. cri a UD 0 N CO ci X CO N X z QSFP40G BIDI SHORT -REACH TRANSCEIVER Microsoft SQL Server Standard Edition 2016- 10 Cores Microsoft Windows Server 2016 Standard Edition —100 Cores EXHIBIT 1 ADD -ON QUOTES Superion, LLC Amendment No. Seven Page A-1 5-7 tT SUPER ION Quote Prepared For: John Veale, Computer Sys. Mgr., PD Newport Beach Police Department 100 Civic Center Dr NEWPORT BEACH, CA, 92660 (949) 644-3681 gen pd) Date: 03/15/18 Quote Number: Q-00002780 Valid Until: 05/31/18 Add -On Quote Server Replacement Quote Prepared By: Dean Paur, Account Executive Field Sr Superion 4000 OSSI Court High Point, NC 27265 Phone: (407) 304-3322 Fax: (407) 304-1277 dean.paur@superion.com Thank you for your interest in Superion and our software and services solutions. Please review the below quote and feel free to contact Dean Paur with any questions. Third -Party License Fees & Maintenance Product Name Microsoft SQL Server Standard Edition Core License Microsoft Windows Server 2016 Standard Edition Vmware vSphere 6 ESSLPL KIT 3 Hosts Vmware Prod SNS vSphere 6 ESSLPL KIT-3 Year Total Third -Party Hardware Product Name Dell R640- Qty 2 SAN- Qty 1 Switch — Qty 1 Network cable- Qty 8 Total Professional Services Technical Services Product Name ONESolution All Other Technical Services PS Quantity 12855 3878 4183 2924 Quantity 37506 26958 7412 800 License Fee $12,855.00 $3,878.00 $4,183.00 $2,924.00 Maintenance $0.00 $0.00 $0.00 $0.00 $23,840.00 $0.00 Amount $37,506.00 $26,958.00 $7,412.00 $800.00 $72,676.00 Amount $16,000.00 Page 1 5-8 i` SUPERION Total $16,000.00 Project Management Product Name Amount ONESolution All Other Project Management PS $5,120.00 Total $5,120.00 Total Professional Services $21,120.00 Summary Product/Service Amount Professional Services $21,120.00 Third -Party License Fees Third -Party Hardware Total Grand Total See Product notes in the Additional Information Section Subtotal $21,120.00 $23,840.00 $72,676.00 Subtotal $96,516.00 $117,636.00 Sales Tax ($96,156 x 7.75%) $7,480.00 $125,116.00 Payment terms as follows, unless otherwise notated below for Special Payment Terms by Product: License, Project Planning, Project Management, Consulting, Technical Services, Conversion, Third Party Product Software and Hardware Fees are due upon execution of this Quote. Training fees and Travel & Living expenses are due as incurred monthly. Installation is due upon completion. Custom Modifications, System Change Requests or SOW's for customization, and Third Party Product Implementation Services fees are due 50% on execution of this Quote and 50% due upon invoice, upon completion. Unless otherwise provided, other Professional Services are due monthly, as such services are delivered. Additional services, if requested, will be invoiced at then -current rates. Any shipping charges shown are estimated only and actual shipping charges will be due upon invoice, upon delivery. Page 2 5-9 i( SUPER ION Annual Subscription Fee(s): Initial annual subscription fees are due 100% on the Execution Date. The initial annual subscription term for any subscription product(s) listed above shall commence on the Execution Date of this Agreement and extend for a period of one (1) year. Thereafter, the subscription terms shall automatically renew for successive one (1) year terms, unless either party gives the other party written notice of non -renewal at least sixty (60) days prior to expiration of the then -current term. The then -current fee will be specified by Superion in an annual invoice to Customer thirty (30) days prior to the expiration of then -current annual period. Superion Application Annual Support: Customer is committed to the initial term of Maintenance and Support Services for which the support fee is included in the License fee(s) and begins upon execution of this Quote and extends for a twelve (12) month period. Subsequent terms of support will be for twelve (12) month periods, commencing at the end of the prior support period. Support fees shown are for the second term of support for which Superion is committed and which shall be due prior to the start of that term. Fees for subsequent terms of support will be due prior to the start of each term at the then -prevailing rate. Subsequent terms will renew automatically until such time Superion receives written notice from the Customer thirty (30) days prior to the expiration of the then current term. Notification of non -renewal is required prior to the start of the renewal term. Customer will be invoiced, and payment is due, upon renewal. Third Party Product Annual Support Fees: The support fee for the initial annual period is included in the applicable Third Party Product License fees(s) unless otherwise stated. Subsequent terms invoiced by Superion will renew automatically at then -prevailing rates until such time Superion receives written notice of non -renewal from the Customer ninety (90) days in advance of the expiration of the then -current term. Notification of non -renewal is required prior to the start of the renewal term. Customer will be invoiced, and payment is due, upon renewal. As applicable for certain Third Party Products that are invoiced directly by the third party to Customer, payment terms for any renewal term(s) of support shall be as provided by the third party to Customer. Additional Terms: This Quote constitutes an Amendment to the Software License & Services Agreement and the Maintenance/Support Agreement (together, the "Contract and Agreement") by and between the parties hereto. The product and pricing information detailed above comprises the "Exhibit 1" schedule or "Supplement" attached to this Amendment. Except as otherwise provided herein, all terms and conditions of the Contract and Agreement shall remain in full force and effect. Any interfaces listed above are interfaces only. Customer shall be responsible for obtaining the applicable software, hardware and system software from the appropriate third party vendor. Any software applications listed above which are solely owned by Superion are "Component Systems" under the provisions of the Contract and Agreement. Before signing this Quote, please contact your Account manager if you are not certain which software applications are owned by Superion Any hardware or other third party products and services listed above, including third party software, are "Pay Agency Products" under the provisions of the Contract and Agreement. For training and on -site project management sessions which are cancelled at the request of Customer within fourteen (14) days of the scheduled start date, Customer is responsible for entire price of the training or on -site project management plus incurred expenses. Comments: Page 3 5-10 *SuPERION Dell R640- Qty 2 Proc: 20C /40T Ram: 256GB HDD: (2) 400GB SSD QLogic 57810 Dual Port 10Gb Base-T ProSupport Plus: 3 Year Mission Critical 4Hr On -site Service SAN- Qty 1 SCv3020 !SCSI 10Gb iSCSI Dual Controller 24x Dell 600GB, SAS, 15K, 2.5", HDD ProSupport Plus: 3 Year Mission Critical 4Hr On -site Service Cisco Switch — Qty 1 NEXUS 3172T 48 X 1/10GBASE-T AND 6 QSFP+ PORTS QSFP4OG BIDI SHORT -REACH TRANSCEIVER Microsoft SQL Server Standard Edition 2016- 10 Cores Microsoft Windows Server 2016 Standard Edition —100 Cores VMWare VSPHERE 6 ESSLPL KIT 3 HOSTS MAX 2 PROCS PER HOST— Qty 2 VMWare PROD SNS VSPHERE 6 ESSLPL KIT 3YR—Qty 2 Page 4 5-11 AMENDMENT NO. SIX TO THE SOFTWARE LICENSE AND SERVICES AGREEMENT AND SOFTWARE MAINTENANCE AGREEMENT WITH SUPERION, LLC THIS AMENDMENT NO. SIX TO THE SOFTWARE LICENSE AND SERVICES AGREEMENT AND SOFTWARE MAINTENANCE AGREEMENT ("Amendment No. Six") is made and entered into as of this 26th day of March, 2018 ("Effective Date"), by and between the CITY OF NEWPORT BEACH, a California municipal corporation and charter city ("City"), and SUPERION, LLC, a Delaware limited liability company ("Consultant"), whose address is 1000 Business Center Drive, Lake Mary, Florida 32746, and is made with reference to the following: RECITALS A. On June 28, 2013, City and SunGard Public Sector, LLC ("SunGard") entered into a Software License and Services Agreement and a Software Maintenance Agreement ("Agreements") for Consultant to provide maintenance, enhancements, and licensing ("Services") for Computer Aided Dispatch/Records Management System ("CAD/RMS"), new releases of Baseline software, and custom modifications as defined and identified in Exhibit 1 within the Agreements ("Project"). B. On August 15, 2014, City and SunGard entered into Amendment No. One to the Agreements ("Amendment No. One") to reflect additional, deleted, and modified services not previously included in the Agreements, and to increase the total compensation. C. On November 21, 2014, City and SunGard entered into Amendment No. Two to the Agreements ("Amendment No. Two") to reflect additional, deleted, and modified services not previously included in the Agreements, as amended, and to increase the total compensation. D. On August 14, 2015, City and SunGard entered into Amendment No. Three to the Agreements ("Amendment No. Three") to reflect additional services not previously included in the Agreements, as amended, and to increase the total compensation. E. On June 28, 2016, City and SunGard entered into Amendment No. Four to the Agreements ("Amendment No. Four") to reflect additional services not included in the Agreements, as amended, to increase the total compensation for the additional Services therein, and to authorize the future procurement of additional Services. F On January 17, 2017, City and SunGard entered into Amendment No. Five to the Agreements ("Amendment No. Five") to reflect additional services not included in the Agreements, as amended, consistent with the authorization to procure future additional Services set forth in Amendment No. Four. G. On August 14, 2017, City and Consultant entered into an Assignment Agreement that assigned all rights, title and interest in and obligations under the Agreements from SunGard to Consultant. H. The parties now desire to enter into this Amendment No. Six to reflect additional and deleted services not previously included in the Agreements, as amended, and to adjust the total compensation under the Agreements consistent with the authorization to procure future additional Services set forth in Amendment No. Four. NOW, THEREFORE, it is mutually agreed by and between the undersigned parties as follows: 1. SERVICES TO BE PERFORMED The following items are to be deleted from Exhibit 1 to the Agreements, as amended: Quote # Item Price Annual Maintenance DAJPQ1347 Interface to Import Crash Data from Brazos to OneSolution RMS $36,720.00 $5,875.00 ($36,720.00) ($5,875.00) TOTAL DELETED ITEMS ($42,595.00) Exhibit 1 to the Agreements, as amended, shall be supplemented to include the Add -On Quotes (which shall be governed by the additional terms contained therein), attached hereto as Exhibit 1 and summarized below, and which are incorporated herein by reference. The City may elect to delete certain Services within the Add -On Quotes at its sole discretion. Quote # Item Price Annual Maintenance Q-00000580 One Solution MCT Upgrades $3,600.00 - Q-00000582 One Solution Field Training Online -Cloud $5,495.00 $1,500.00 (Annual Access Fee) Q-00000583 One Solution Freedom Software & Services $13,820.00 $880.00 Q-00003185 One Solution Computer -Aided Dispatch $960.00 $23,875.00 $2,380.00 TOTAL ADDED ITEMS $26,255.00 Superion, LLC Amendment No. Six Page 2 2. COMPENSATION TO CONSULTANT Consultant has billed (quote # DAJPQ1347) and City has paid the amount of Eighteen Thousand Three Hundred Sixty Dollars and 00/100 ($18,360.00) towards the purchase of the custom modifications deleted by this Amendment No. Six. Consultant agrees to credit City's account in the amount paid sum of Eighteen Thousand Three Hundred Sixty Dollars ($18,360.00) to be used towards License and Services Fees as set forth in Exhibit 1 attached hereto. Consultant absolves and relieves City from the obligation, if any, to pay the remaining balance that may be owed on the deleted custom modifications and services. Pursuant to the Add -On Quotes attached hereto as Exhibit 1 (which shall be governed by the terms contained therein), the additional compensation that may be paid to Consultant shall be in an amount not to exceed Twenty Six Thousand Two Hundred Fifty Five Dollars and 00/100 ($26,255.00). This amount excludes any travel and living expense reimbursement and/or taxes. No billing rate changes shall be made during the term of this Agreement without the prior written approval of City. In anticipation of future Service upgrades and enhancements, Amendment No. Four authorized the compensation to Consultant for such future Services in an amount not to exceed One Hundred One Thousand Seven Hundred Twenty Dollars and 00/100 ($101,720.00) ("Future Authorization"). Amendment No. Five authorized the expenditure of Fourteen Thousand Fifty Two Dollars and 00/100 ($14,052.00) of the Future Authorization to Consultant for the additional Services included therein, with the total not - to -exceed amount remaining the same as Amendment No. Four. This Amendment No. Six memorializes the parties' understanding of the expenditures to date and authorizes the expenditure of an additional Twenty Six Thousand Two Hundred Fifty Five Dollars and 00/100 ($26,255.00) of the Future Authorization. The remaining balance of the Future Authorization is Sixty One Thousand Four Hundred Thirteen Dollars and 00/100 ($61,413.00). In addition, Amendment No. Six deletes Services from the overall Scope of Services and reduces the overall total not to exceed amount for the Agreements as set in Amendment No. Four by Forty Two Thousand Five Hundred Ninety Five Dollars and 00/100 ($42,595.00). The total amended compensation reflects Consultant's additional compensation for additional and potential future Services to be performed in accordance with this Amendment No. Six, including all reimbursable items and subconsultant fees and excluding any travel & living expense reimbursement and/or taxes, for a total amount not to exceed One Million Seven Hundred Forty One Thousand Five Hundred Thirty Four Dollars and 00/100 ($1,741,534.00). Superion, LLC Amendment No. Six Page 3 3. INTEGRATED CONTRACT Except as expressly modified herein, all other provisions, terms, and covenants set forth in the Agreement shall remain unchanged and shall be in full force and effect. [SIGNATURES ON NEXT PAGE] Superion, LLC Amendment No. Six Page 4 IN WITNESS WHEREOF, the parties have caused this Amendment No. Six to be executed on the dates written below. APPROVED AS TO FORM: CITY ATTORNEY',S OFFICE Date: 3/0/6// By: Aaron C. Harp City Attorney ATTEST: Date: By: Le/! ni I.: rown Ci y CI 'k Attachments: Exhibit 1 CITY OF NEWPORT BEACH, a California municipal corporation Date: tk1-0-11 By: Dave Ki City Manager CONSULTANT: Superion, LLC, a Delaware limited liability comp ny Date: l' I /7 16 By: J- - Brad Surminsky Chief Financial Officer Date: it cj l) By - om Amburgey Vice President [END OF SIGNATURES] Superion, LLC Amendment No. Six Page 5 EXHIBIT 1 ADD -ON QUOTES Superion, LLC Page A-1 Add -On Quote Quote Number: Q-00000580 c co 0 0- 0 ± CU § § Q) 0. vi § CU ) \ cy 2 m Ec .co J ( § 0 al 01 0 < 17 0 CO co 7 \ 0 /®ok § k / 7 2 3 t . r _ //0_\ } .. 0 a . 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N u < 1_-• .0 o < > ¢ c ao o ` = a, a s LL w '0 Z L N= c J 3 c a Authorized Signatur 33 0 d 0 10 E � N C Z 0 t v -0 O 0. m 0 O m v OD a Add -On Quote Quote Number: Q-00003185 o .0 a) CI 0.0 0 0 0 c 0 • c z c 0.1 0 E _0 co E a a) N O p Q1 LO up • ' • uo a w u ▪ o a a u C aa 0C v lD °. o a) • a) ▪ m m D v c CO u a _0 C .c,, CC d W a 0> 0 3 a a o 3 a W rn 7`a) O V C1 co z .-1 z z m %� E O c 0 cu Date: 01/31/18 7 0 T C (o L •3 7 a N co i) c 0 u 0 w ate) m ate) co v 0 7 0 0 a) a) L a 3 a, v 0) a 0 0 .47 0 w 0 v N -o c (o a) coo O N 3 0 c c 0 d 0 c EL' `, c L u • 0 N T cu co o C H • o�n U > N '� O aC • 0 u • tea) f-. Product Name •'' 0 C • 0 00 Q co 1. N aJ u a) N io u c s u H 0 u Y 73 0 a) a a) 3 Q. 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O L1 La) , I < > ¢ 7 ¢ ¢ LL °u -.1,, >• 0 alcu U 'p 4L-' ai CO ro 0 m C 0 a m cc s 0 0 O u a) L N O N a) a)a) (o c a) a, 0 E 0 0 N 0 a, a al O 0 c 0 V � C O_C E ro E `0 0 c � u '0 0 u O m o CO a 0 a a T.: z civil • CO Z a) Y C a` Authorized Signature: 10 Product Notes: m 0 O m a) 00 a C 95osAla AMENDMENT NO. FIVE TO THE SOFTWARE LICENSE AND SERVICES AGREEMENT AND SOFTWARE MAINTENANCE AGREEMENT WITH SUNGARD PUBLIC SECTOR, LLC THIS AMENDMENT NO. FIVE TO THE SOFTWARE LICENSE AND SERVICES AGREEMENT AND SOFTWARE MAINTENANCE AGREEMENT ("Amendment No. Five") is made and entered into as of this 23rd day of January, 2017 ("Effective Date"), by and between the CITY OF NEWPORT BEACH, a California municipal corporation and charter city ("City"), and SUNGARD PUBLIC SECTOR, LLC, a Florida limited liability company ("Consultant"), whose address is 1000 Business Center Drive, Lake Mary, Florida 32746, and is made with reference to the following: RECITALS A. On June 28, 2013, City and Consultant entered into a Software License and Services Agreement and a Software Maintenance Agreement ("Agreements") for Consultant to provide maintenance, enhancements, and licensing ("Services") for Computer Aided Dispatch/Records Management System ("CAD/RMS"), new releases of Baseline software, and custom modifications as defined and identified in Exhibit 1 within the Agreements ("Project"). B. On August 15, 2014, City and Consultant entered into Amendment No. One to the Agreements ("Amendment No. One") to reflect additional, deleted, and modified services not previously included in the Agreement, and to increase the total compensation. C. On November 21, 2014, City and Consultant entered into Amendment No. Two to the Agreements ("Amendment No. Two") to reflect additional, deleted, and modified services not previously included in the Agreement, as amended, and to increase the total compensation. D. On August 14, 2015, City and Consultant entered into Amendment No. Three to the Agreements ("Amendment No. Three") to reflect additional services not previously included in the Agreement, as amended, and to increase the total compensation. E. On June 28, 2016, City and Consultant entered into Amendment No. Four to the Agreements ("Amendment No. Four") to reflect additional services not included in the Agreement, as amended, and to increase the total compensation. F. The parties desire to enter into this Amendment No. Five to reflect additional services not included in the Agreement, as amended, and to increase the total compensation. NOW, THEREFORE, it is mutually agreed by and between the undersigned parties as follows: 1. SERVICES TO BE PERFORMED Exhibit 1 to the Software License and Services Agreement and Exhibit 1 to the Software Maintenance Agreement shall be supplemented to include the Add -On Quotes (which shall be governed by the additional terms contained therein), attached hereto as Exhibit 1, and are incorporated herein by reference. The City may elect to delete certain Services within the Add -On Quotes at its sole discretion. 2. COMPENSATION TO CONSULTANT Pursuant to the Add -On Quotes attached hereto as Exhibit 1, the compensation that may be paid to Consultant pursuant to the Software License and Services Agreement shall be increased by Eleven Thousand Seven Hundred Dollars and 00/100 ($11,700.00), and the total compensation that may be paid to Consultant pursuant to the Software Maintenance Agreement shall be increased by Two Thousand Three Hundred Fifty Two Dollars and 00/100 ($2,352.00) for a total not to exceed amount, excluding any travel & living expense reimbursement and/or taxes, of Fourteen Thousand Fifty Two Dollars and 00/100 ($14,052.00), without prior written authorization from City. No billing rate changes shall be made during the term of this Agreement without the prior written approval of City. The total amended compensation reflects Consultant's additional compensation for additional and potential future Services to be performed in accordance with this Amendment No. Four, including all reimbursable items and subconsultant fees and excluding any travel & living expense reimbursement and/or taxes, in an amount not to exceed One Million Seven Hundred Ninety Eight Thousand One Hundred Eighty One Dollars and 001100 ($1,798,181.00). 3. AMENDMENTS 3.1 The Agreements, as amended, may be modified or amended only by a written document executed by both Contractor and City and approved as to form by the City Attorney. The City Manager is authorized to execute any future modifications or amendments to the Agreements on behalf of the City. 4. INTEGRATED CONTRACT Except as expressly modified herein, all other provisions, terms, and covenants set forth in the Agreement shall remain unchanged and shall be in full force and effect. [SIGNATURES ON NEXT PAGE] SunGard Public Sector, LLC Page 2 IN WITNESS WHEREOF, the parties have caused this Amendment No. Five to be executed on the dates written below. APPROVED AS TO FORM: CITY ATT ' RNE 'S OF CE Date: — — , By: �-- Aaron C. Harp City Attorney ATTEST: Date: • 11 By: Leilani I. Brown City Clerk Attachments: M‘$ CITY OF NEWPORT BEACH, a California municipal corporation Date: all \ a By: Dave Kiff City Manager CONSULTANT: SunGard Public Sector, LLC, a Florida limited liability company Date: y)2Sji1 ut)a-Z. By. tom Amburgey Vice President Date: 111.�i By: '0,1/ 17a&tif/r� Robert Valvano Chief Financial Officer [END OF SIGNATURES] Exhibit 1 — Add -On Quote SunGard Public Sector, LLC Page 3 EXHIBIT 1 ADD -ON QUOTE SunGard Public Sector, LLC Page A-1 Add -On Quote SUNGARD 112 Co ,a) - U tLL a)O a t a ` O.c C co ea ai i ca m o i 1 Ct u LU ( ) u J Q Quote Prepared By: (949) 644-3045 0 o0 CD00 moo moo Z• oo 000 C O O N N y CD cD f- CD C() C T r • M40, r<Am' N N r ,-- Ti+O+ to r N N O E� EA C C EA 1- Ts 2 c0i E o. 0 > as vi y ' V O O V O O c a) a) EL o O a o 0 C ♦+ LO I) r-. N N . a) y 7 X T � x CO- M N C c%) U% W to W r c EA.0 V cu U J C O y u 0 a)N O E ct. a) c C 4-) C r f- 3 H O F w U U) L d I- Product Nam c O 0 J 0) cn 2 0 z aU U1 J C 0 O (l) w Z 0 Professional Services O O C O o O O la co co To, CV CV N 4,07, E O o O ri 0 o 03 CO a Product Name o co a � H w ONESolution AVL Server Host License m o 0 > 2 a 2 Product & Services 0 0 0000 o 00 0 U) co rO N C Cp CO M r N EA 4H 4H 6469. 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CJ c U> c 7> U U o o '22 `- • cn 35 • J L 77 aa)) -a a < ccoo v7) H cn m 3 n o .o °c o< FL- s 0. c w SunGard Public Sector I E / § E \ /ru k§ e E f U @ e_ 0 ±0 8 = 7/ CD E co =_ 0)= 2 // .g 7 2 o 0 JDw £g / z % E a '2 5 g CO' 7 o) K 5 % > a \ \ / \ \ @ E 7/ \ 22 f IC) . \ > \ '/ s t o c & 0 5 0. /§ $ 25 CO / / 7 E k / $ _ a) o a a 2 E \ / 0 2 •- 2k a §f /a E/ $._. ® t / \ a 2 E2 '_E �.0 . R = E as ƒ 7E) @ « (g g$ 78 em @ =2 7 \ k .E co / t E e E \ \ co ® _ = o >e �e �y « k< �E Newport Beach Police Printed Name: Authorized Signature: SunGard Public Sector AMENDMENT NO. FOUR TO THE SOFTWARE LICENSE AND SERVICES AGREEMENT AND SOFTWARE MAINTENANCE AGREEMENT WITH SUNGARD PUBLIC SECTOR, LLC THIS AMENDMENT NO. FOUR TO THE SOFTWARE LICENSE AND SERVICES AGREEMENT AND SOFTWARE MAINTENANCE AGREEMENT ("Amendment No. Four") is made and entered into as of this 28th day of June, 2016 ("Effective Date"), by and between the CITY OF NEWPORT BEACH, a California municipal corporation and charter city ("City"), and SUNGARD PUBLIC SECTOR, LLC, a Florida limited liability company ("Consultant"), whose address is 1000 Business Center Drive, Lake Mary, Florida 32746, and is made with reference to the following: RECITALS A. On June 28, 2013, City and Consultant entered into a Software License and Services Agreement and a Software Maintenance Agreement ("Agreements") for Consultant to provide maintenance, enhancements, and licensing ("Services") for Computer Aided Dispatch/ Records Management System ("CAD/RMS"),new releases of Baseline software, and custom modifications as defined and identified in Exhibit 1 within the Agreements ("Project"). B. On August 15, 2014, City and Consultant entered into Amendment No. One to the Agreements ("Amendment No. One") to reflect additional, deleted, and modified services not previously included in the Agreement, and to increase the total compensation. C. On November 21, 2014, City and Consultant entered into Amendment No. Two to the Agreements ("Amendment No. Two") to reflect additional, deleted, and modified services not previously included in the Agreement, as amended, and to increase the total compensation. D. On August 14, 2015, City and Consultant entered into Amendment No. Three to the Agreements ("Amendment No. Three") to reflect additional services not previously included in the Agreement, as amended, and to increase the total compensation. E. The parties desire to enter into this Amendment No. Four to reflect additional services not included in the Agreement, as amended, to increase the total compensation. NOW, THEREFORE, it is mutually agreed by and between the undersigned parties as follows: 1. SERVICES TO BE PERFORMED Exhibit 1 to the Software License and Services Agreement and Exhibit 1 to the Software Maintenance Agreement shall be supplemented to include the Add -On Quotes (which shall be governed by the additional terms contained therein), attached hereto as Exhibit 1, and are incorporated herein by reference. The City may elect to delete certain Services within the Add -On Quotes at its sole discretion. 2. COMPENSATION TO CONSULTANT Pursuant to the Add -On Quotes attached hereto as Exhibit 1, the compensation that may be paid to Consultant pursuant to the Software License and Services Agreement shall be increased by Forty Nine Thousand Seven Hundred Dollars and 00/100 ($49,700.00), and the total compensation that may be paid to Consultant pursuant to the Software Maintenance Agreement shall be increased by Seven Thousand Seventy Five Dollars and 00/100 ($7,075.00) for a total not to exceed amount, excluding any travel & living expense reimbursement and/or taxes, of Fifty Six Thousand Seven Hundred Seventy Five Dollars and 00/100 ($56,775.00), without prior written authorization from City. No billing rate changes shall be made during the term of this Agreement without the prior written approval of City. Subsequent to the execution of Amendment No. Three on August 14, 2015, Consultant provided extra services and maintenance as documented in Exhibit 2 attached hereto and incorporated herein. As a result, the compensation due to Consultant is One Hundred Ninety One Thousand Five Hundred Five Dollars and 00/100 ($191,505.00). In anticipation of future Service upgrades and enhancements that are likely to be provided by Consultant to City, this Amendment No. Four authorizes the compensation to Consultant for such future Services in an amount that shall not exceed One Hundred One Thousand Seven Hundred Twenty Dollars and 00/100 ($101,720.00) As a result of this Amendment No. Four, the total compensation that may be paid to Consultant pursuant to the Agreements is increased by Three Hundred Fifty Thousand Dollars and 00/100 ($350,000.00). The total amended compensation reflects Consultant's additional compensation for additional and potential future Services to be performed in accordance with this Amendment No. Four, including all reimbursable items and subconsultant fees and excluding any travel & living expense reimbursement and/or taxes, in an amount not to exceed One Million Seven Hundred Eighty Four Thousand One Hundred Twenty Nine Dollars and 00/100 ($1,784,129.00). 3. AMENDMENTS 3.1 The Agreements, as amended, may be modified or amended only by a written document executed by both Contractor and City and approved as to form by the SunGard Public Sector, LLC Page 2 City Attorney. The City Manager is authorized to execute any future modifications or amendments to the Agreements on behalf of the City. 4. INTEGRATED CONTRACT Except as expressly modified herein, all other provisions, terms, and covenants set forth in the Agreement shall remain unchanged and shall be in full force and effect. [SIGNATURES ON NEXT PAGE] SunGard Public Sector, LLC Page 3 IN WITNESS WHEREOF, the parties have caused this Amendment No. Four to be executed on the dates written below. APPROVED AS TO FORM: CITY ATTCt(ftIi1i NEY'S OFFICE Date: By: Aaron C. Harp City Attorney ATTEST: � • ��/ !IA Date: Om O(,eltt,llly By: if/14, (4- Leilani I. -Brown City Clerk CITY OF NEWPORT BEACH, a California mun)ipal rpq ation Date: � A By: Dine B. Dixon Mayor CONSULTANT: SunGard Public Sector, LLC, a Florida limited liability company Date: tO 1.Api I CP 1 ` By: �1 Tom Amburgey Vice President Date: By: FL Robert Valvano Chief Financial Officer [END OF SIGNATURES] Attachments: Exhibit 1 — Add -On Quotes for Services Exhibit 2 — Extra Services SunGard Public Sector, LLC Page 4 ADD -ON F OT LT n FOR S ARV C[FS SunGard Public Sector, LLC Page A-1 SunGard Public Sector Inc. Phone: 916.933.7132 - Fax - Ematl: dean.pautxsungardps.com SUNGA►RD° PUBLIC SECTOR Quote Prepared For: Add -On Quote Date Quote F Acct Mgr 05/30/16 DAJPQ1347 DeanPaur Newport Beach Police Department Jonathan Stafford 870 Santa Barbara Drive Newport Beach, (A 92660 Phone:949-644.3650 1 `t`r Pan Number `Product Description Unit Price E"mnded Annual Price Maintenance 1 RMS-Q LST MOD INTERFACE TO IMPORT CRASH DATA FROM BRAZOS TO $36,720.00 336,720.00 85,875.00 ONESOLUTIONRMS This is a one-waycrasb/accident interface that imports XML formatted crash records from the Brazos field reporting system to the ONESolution RMS accident module. New records made available from Brazos will be inserted into RMS after the names and vehicles associated with the crash have been candidated against names and vehicles already present in the RMS. An included Data Impon Service will perform the impomng of Brazos data into the OSSIMOB database pending name and vehicle candidating. Customers receiving the Dam lmport Service MUST have the SunGard Mobile Field Reporting server side database (O SIMOB) applications installed and operating in order for the interface to function as designed Quote includes PM and AICservices. ***A0 costs provided bySunGard regarding new development or modifications are costs for SunGard's participation in the development. Any Third Party costs required for the completion of the project have not been included in SunGard's pricing.*** This quote is valid until 08/30/16 T� o[ah 536,720,00 �8g5A0 This Quote constitutes an Amendment to the Software license &Services Agreement and the Maintenance Agreement (together, the "Contract and Agreement") by and between the parties hereto. The product and pricinginformation derailed above comprises the "Exhibit 1" schedule attached to this Amendment. Except as otherwise provided herein, all terms and conditions of the Contract and Agreement shall remain in full force and effect. Anyinterfaces listed above are interfaces only. Customer shall be responsible for obtaining the applicable software, hardware and system software from the appropriate third party vendor. Any software applications listed above which are solely owned bySunGsard Public Sector are "Component Sy terns" under the pmvisiom of the Comma and Agreement. Before signing this Quote, please contact your Account manager if you are not certain which software applications are owned bySuoGard Public Sector. Any hardware or other thin! patty products andservices listed above, im-6rsingthird party software,are "Pay Agency Products" mauler the provisions of the Contract and Agreement. For training and onsite project management sessions which are cancelled at the request of Customer within founeen (14) days of the scheduled star date, Customer is responsible for entire price of the training or on -site project management plus incurred expenses. Payment Terms are as Follows: License, Project Management, Hardware and Third ParySoftware Fees are due upon execution of this Quote. Installation is due upon completion. Custom Modifications, Development, Conversion, Hardware and Third Party Software Implementation is due 50% on execution of this Quote, and 50% due upon invoice, upon completion Unless otherwise provided, other Professional Services are due monthly, as such services are delivered. Additional services, if requested, will be invoiced at then•curent rates. Training and Travel/Living expenses are due as incurred monthly. Any shipping charges shown are estimated only- actual shipping charges will be due upon delivery. SunGard Public Sector Application Annual Suppon • the initial tent of Maintenance and Support Services is included in License Fees and begins upon execution of this Quote and extends for a twelve (12) month period. Subsequent terms of support will be for twelve (12) month periods, commencing at the end of the iniial support period Support fees shown for the second term of support shall be due prior to the scan of that term Pees for subsequent terms of support will be due prior to the scan of that term at the then prevailing rare. Third ParyApplieation Annual Support Fees - payment terms shall be as provided by the Third Parry to Customer with the exception that any fees listed above for the initial term of support are due upon execution of this Quote. Accepted: Newport Beach Police Department Signature Date Printed Name 5/30/2016 10:1721 SUNGARD" PUBLIC SECTOR OsSI DAJPQ1347 Page 2 of 2 SunGard Public Sector Inc. Phone: 916.933.7132 - Fax -Email deaapaud4suogardps.com SUNGARDA PUBLIC SECTOR $DaIr 05/30/16 Add -On Quote Quote # Acct Mgr DAJPQ1411 Dean Paur Quote Prepared For. Newport Beach Police Department Jonathan Stafford 870 Santa Barbara Drive Newport Beach, CA 92660 Phone: 949-644-3650 CT Part Number 1 Product Description Un' n Pnce B d Price1 Maintenance 1 RMS-CUST•MOD RMS Brazos Citations Interface $7500.e0 $7500.00 $1200.00 This is a one way interface from Brazos Cmitions into SunGard RMS Gtatioas. SunGard RMS will import citation information provided by Brazos Technologies' Citation. System into the SunGard EMS Citation module. The following fields will be imported: Citation Number, Violators Name/Sex/Race, Offense, Date/Tame, Officer's Name, and Location. Note. This line item is forSuiGard's side of the interface only. The customer is responsible for any costs for Banos Technologic to export this data 1 RMS-PROJ-MGNT PROJECT MANAGEMENT FOR EMS $1,280.c0 $1,280.00 $0.00 Includes professional services from SunGard for management oversight and coordination with the Customer's project management, SunGardb internal resources and any third parry vendors. Includes coordinating with the customer's project manager all SunGatd related deliveries such as application software, implementation services, and scheduling of SumGaid's resources with the customer. 1 RMS-PROF•ADD-IMPL ADDITIONAL IMPLEMENTATLON PROFESSIONAL $2,800.00 S2,800.00 $0.0C SERVICES Iwplementtion Services for Brazos Citation Interface Total: This quote is valid until 08/30/16 $11,580.00 $1,200.00 This Quote constitutes an Amendment to the Software License & Services Agreement and the Maintenance Agreement (together, the "Contract and Agreement") and between the hereto. The product and information detailed above comprises the "Exhibit 1" schedule attached to this Amendment. Except pricing p as otherwise provided herein, all tetras and conditions of the Contract and Agreement shall remain in full force and effect. Any interfaces listed above are interfaces only. Customer shall be responsible for obtaining the applicable software, hardware and system software from the appropriate third parry vendor. Anysoftware applications listed above which are solelyowned by$nnGard Public Sector are "Component Systems" under the provisions of the Contract and Agreement. Before signing this Quote, please contact your Account manager if you ate not certain which software applications are owned bySunGaad Public Sector. Any hardware or other third party products and services listed above, inrhadint third party software, are "Pay Agency Products" under the provisions of the Contract and Agreement. For rxaieing and on -site project management sessions which are cancelled at the request of Customer within fourteen (14) days of die scheduled start date, Customer is responsible for entire price of the training oron-site project management plus incurred expenses. Payment Terms are as Follows: License, Project Management, Hardware and Third Party Software Fees are due upon execution of dais Quote. Installation is due upon completion Custom Modifications, Development, Comerson, Hardware and Thud Patty Software Implementation is due 50% on execution of this Quote, and 50% due upon invoice, upon completion. Unless otherwise provided, other Professional Services art due monthly, as such services are delivered. Additional services, if red, will be invoiced at then.current rates. Training and TraveVLiving expenses are due as incurred monthly. Any shipping charges shown are estimated oml" actual shipping charges will be due upon delivery. SunGyard Public Sector Application Annual Support - she initial term of Maintenance and Support Services is included in License Fees and begins upon execution of this Qum and extends for a twelve (12) month period. Subsequent terms of support will be for twelve (12) month periods, commencing at the end of the initial suppon period. Support fees shown for the second term of suppon shall be due prior to the stan of that term. Fees for subsequent terms of support will be due prior to the star of that term at the then prevailing rate. 'Third Party Application Annual Support Fees - payment terms shall be as provided by the Third Party to Customer with the exception that anyfees listed above for the initial term of support are due upon execution of this Quota Accepted: Newport Beach Police Department Signature Date Printed Name 5/30/2016 113751 SUNGARD'PUBLIC SECTOR Ossl DAJPQ1411 Page 2 of 2 SunGard Public Sector Inc. Phone:916.933.7132 - Fax - Email dean.pam1suttgardps.com SUNGARD' PUBLIC SECTOR Add -On Quote Date Quote # Acct Mgr 05/30/16 DAJPQ1378 I DeanPaur Quote Prepared For. Newport Beach Police Department Jonathan Stafford 870 Santa Barbara Drive Newport Beach, CA92660 Phone:949-644.3650 Fry Pan Nlunber Product Description 1 RMS-PROF-ADD-IMPL ADDIIONALIMPLEMENTATION PROFESSIONAL VICES CnpLing implementation assistance. One (1) dayof remote service. The service will include transitional replication of the production RMS database to a separate SQL server excluding tables relating so Internal affairs data (Professional Standards) The table exclusion was provided byMike Garner. Employee replication is added via merged replication - A read onlySQL server account would be created and provided to Caplink The client will be expected to provide SunGard a windows server and SQL licensing for the repletion server. This quote is valid unu706/30/16 Unl itce rExtended Annual Price Maintenance $1,400.00 S1,400.00 SOLO Total: r S1,400.00 50.00 This Quote constitutes an Amendment to the Software License &Services Ageement and the Maintenance Ageement (together, the "Contras and Ageement") by and between the parties hereto. The product and pricing information detailed above comprises the "Exhibit 1" schedule attached to This Amendment. Except as otherwise provided herein, all terms and conditions of the Contract and Agreement shall remain in full force and effect. Any interfaces listed above are interfaces only. Customer shall be responsible for obtaining the applicable software, hardware and system. software from the appropriate third party vendor. tems" under the Any r Agreement olisigning above which contact our edAccount cb� � Public Sector are 'Component manager if you are not certain which softftware applications acre owned bySunGard Public ovisions of the Conuaa and Agreement. Before srgniag this Quote, p So Sector. Anyhatdwarr: or other third parry products and services listed above, including third party software, are "Pay Agency Products" under the provisions of the Comas and Agreement For training and on•sire project management sessions which are cancelled at the request of Customer within fourteen (14) days of the scheduled start date, Customer is responsible for entire price of the training or on -site project management plus incurred expenses. Payment Terms are as Follows: License, Project Management, Hardware and Third Pam/Software Fees are due upon execution of this Quote. Installation is due upon compleron. Custom MOdifications,Developraent, Conversion, Hardware and Third Parry Software Implementation is due 50 on execution of this Quote, and 50% due upon invoice, upon completion. T tnlese otherwise provided, other Professional Services are due monthly, as such services are delivered Additional services, if d requested, will be invoiced at that -current rates. Training and Travel/Living expenses are due as incurred monthly. Any shipping tI% only- actual shippicg Aga will be due upon delivery. SunGad Public Sector Application Annual Support - the initial term of Maintenance and Support Services is included in License Fees and begins upon execution of this Quote and extends fora twelve (12) month period Subsequent tams of support will be for twelve (12) month periods, commencing at the end of the initial support period. Support fees shown for the second term of support shall be due prior to the start of that term Fees for subseql uent p m support t will rd be due prior to the start of that term at the then prevailing rate. Third Parry Application Annual Support Fees - payment Party to Customer with the exception that any fees listed above for the initial turn of support are due upon execution of this Quote. Accepted: Newport Beach Police Department Signature Date Printed Name 5/30/2016 11:34:11 SUNGARD' PUBLIC SECTOR oSSI DA]PQ137B Page 2 of 2 EXHIBIT 2 EXTRA SERVICES SunGard Public Sector Page B-1 SUNGARD' PUBLIC SECTOR 1000 Business Center Drive Lake Mary, FL 32746 800-727-8088 www.sungardps.com No SKU Code/Description/Comment Contract No. 1 RMS Add'I Implementation Prof Svcs - CLETS IF, # 130524 2 RMS Add'I Implementation Prof Svcs - OCATS IF, # 130524 3 JMSAdd'I Implementation Professional Services, # 130524 4 Implementation Services for the Bar Coding Hard Contract # 130524 5 Implementation Services for the Data Backup Sol Contract # 130524 75% Due upon Written Acceptance, Contract 75% Due upon Written Acceptance, Contract 75% Due upon Written Acceptance, Contract ware, 75% Due upon Written Acceptance, ution, 75% Due upon Written Acceptance, 6 OnSite Installation for Application Servers, 75% Due upon Written Acceptance, 130524 Contract # 7 Implementation Services for the Virtualization Software, 75% Due upon Written Acceptance, Contract # 130524 8 RMS Custom Mod - OCATS / CLETS Interface, Contract No. 9 Tax (Type - CV) 10 Tax (Type - IN) 11 Tax (Type - PM) Remit Payment To: SunGard Public Sector Inc. Bank of America 12709 Collection Center Drive Chicago, IL 60693 PSA Reference Number: LOSSI-2015-5057 75% Due upon Acceptance, Contract # 130524 Invoice Units 1.00 1.00 1.00 1.00 1.00 1.00 1.00 1.00 1.00 1.00 1.00 Rate 1,050.00 1,050.00 17,490.00 1,050.00 1,050.00 4,200.00 9,450.00 38,625.00 0.00 0.00 0.00 Page Total Subtotal Sales Tax Invoice Total Payment Received Balance Due Extended 1,050.00 1,050.00 17,490.00 1,050.00 1,050.00 4,200.00 9,450.00 38,625.00 0.00 0.00 0.00 73,965.00 73,965.00 0.00 73,965.00 0.00 73,965.00 Invoice SUNGARD° PUBLIC SECTOR 1000 Business Center Drive Lake Mary, FL 32746 800-727-8088 www.sungardps.com No SKU CodelDescription1Comment Contract No. RMS Add'I Implementation Prof Svcs - Orange Co Booking Forms, 75% Due upon Written Acceptance, Contract # 130524 2 RMS Add'I Implementation Professional Services, 75% Due upon Written Acceptance, Contract # 130524 3 CAD Add'I Implementation Professional Services, 75% Due upon Written Acceptance, Contract # 130524 4 RMS Custom Mod - Orange County Booking Forms, 75% Due upon Acceptance, Contract # 130524 Contract No, 0.00 0.00 5 Tax (Type - Cu) 1.00 0.00 0.00 6 Tax (Type - PM) 1.00 Page Total 117,540.00 Remit Payment To: SunGard Public Sector Inc. Bank of America 12709 Collection Center Drive Chicago, IL 60693 PSA Reference Number: LOSSI-2015-6614 Units Rate 1.00 2,100.00 1.00 47,040.00 1.00 52,200.00 1.00 16,200.00 Extended 2,100.00 47,040.00 52,200.00 16,200.00 Subtotal 117,540.00 Sales Tax 0.00 Invoice Total 117,540.00 Payment Received 0.00 Balance Due 117,540.00 DocuSign Envelope ID: F1339164-CEC5-4B67-8712-D60004828493 J ;f AMENDMENT NO. THREE TO THE SOFTWARE LICENSE AND SERVICES AGREEMENT AND SOFTWARE MAINTENANCE AGREEMENT BETWEEN CITY OF NEWPORT BEACH, A California municipal corporation and charter city ("Customer") and SUNGARD PUBLIC SECTOR INC., A Florida corporation ("SunGard Public Sector") This Amendment No. Three to the Software License and Services Agreement and Software Maintenance Agreement executed June 28, 2013 (the "Amendment") is entered as of the latest date shown on the signature page of this Amendment by and between the CITY OF NEWPORT BEACH, a California municipal corporation and charter city and SUNGARD PUBLIC SECTOR INC., a Florida corporation, expressly as provided for in this Amendment. Customer and SunGard Public Sector, intending to be legally bound, agree as follows: 1. Defined Terms. Except as otherwise set forth herein, each defined term in the Software License and Services Agreement and Software Maintenance Agreement executed June 28, 2013 (collectively, the "Agreements") has the meaning ascribed to that term in the Agreements when the term is used in this Amendment. 2. Amendment and Modification to the Agreements. The Agreements are hereby amended and modified as follows: (a) Exhibit 1 to the Software License and Services Agreement and Exhibit 1 to the Software Maintenance Agreement are hereby supplemented to include the Add -On Quotes (which shall be governed by the additional terms contained therein) attached hereto as Exhibit 1 and Exhibit 2, which are incorporated herein by reference. Pursuant to the Add -On Quotes attached hereto as Exhibit 1 and Exhibit 2, the total compensation that may be paid to SunGard Public Sector pursuant to the Software License and Services Agreement shall be increased by Twenty Five Thousand Seven Hundred Fifty Dollars and 00/100 ($25,750.00), and the total compensation that may be paid to SunGard Public Sector pursuant to the Software Maintenance Agreement shall be increased by Two Thousand Nine Hundred Twenty Eight Dollars and 00/100 ($2,928.00) for a total not to exceed amount, excluding any travel & living expense reimbursement and/or taxes, of Twenty Eight Thousand Six Hundred Seventy Eight Dollars and 00/100 ($28,678.00). 3. Total Compensation. As a result of this Amendment, the total compensation that may be paid to SunGard Public Sector pursuant to the Agreements is increased by Twenty Five Thousand Seven Hundred Fifty Dollars and 00/100 ($25,750.00) Exhibit 1 Component Systems and Services and Two Thousand Nine Hundred Twenty Eight Dollars and 00/100 ($2,928.00) Support of Exhibit 1 Component Systems, for a combined total (for the Agreements, Amendment #1, Amendment #2, and now this Amendment #3) of One Million Four Hundred Thirty Four Thousand One Hundred Twenty Nine Dollars and 00/100 ($1,434,129.00)." Page 1 of 6 DocuSign Envelope ID: F1339164-CEC5-4B67-8712-D60004828493 4. Integration Provision. Except as expressly modified by this Amendment, the Agreements shall remain in full force and effect. The Agreements, as further amended by this Amendment, constitute the entire understanding of the parties as regards the subject matter hereof and cannot be modified except by written agreement of the parties. City of Newport Beach, CA BY PRINT NAME: NW A .t'4 PRINT TITLE: C' C\4 MRNPC. R- DATE SIGNED: € ct.A1M APPROVED AS TO FORM: CRY ATTS OFFICE Dates VNIIC ATTEST: SunGard Public Sector Inc. BY: Looeusigned by: ISA- kaaLUn. F4F503AE4002479_. PRINT NAME: Lisa Neumann PRINT TITLE: Controller DATE SIGNED: August 6, 2015 Aaron O.Harp. City Attorney cii^orliofrr Page 2 of 6 DocuSign Envelope ID: F1339164-CEC5-4B67-8712-D6C004828493 !EXHIBIT 1 - Add -On Quote' $um;Ard Public Scdor Inc. Phony: 91G.933.7132-I'ur.-b:ms&titan .psufiinuneardpss.com SUNGARD" PUBLIC SECTOR Date Add -On Quote \act Mgr Dean Peur Quote Prepared For. Newport Reach Poker Ikpartment Jonathan Stafford 1170 Santa Barbara Drne Newport Reach, C.A 92660 Phone 9d9-64-1-365i, Q r Part \umber I Product Description TAD-C1S7-A!OD C:AD-to-CAD k1.P5fONI IvIP:MI- 9Cp: the proposed C aD-to-CAD solution will vxchangc data between (>nctinlutiun CAD slid the kevntmp t;-1D.Trmm Cha, inkrf..ct ill hub The SunGerd SV11 specification, fin t:\I}to CAD. thisinter6.clwill stg,lxnt u I1Ihyg a opy of ane a nnG:1l Imsesi ancallup. maIn.mum Ili nsh .lid. \\ inn the t c u" at innihe nm D mutt Asystem sonfinmAtion fill lx pad1:1110 the (:dl ?mks ondw »lruling CAD system \Ghranew notes arc added to Al link/ caii, the note, wdl be. sent to the remote Idq<nknt on minors (:9D, stem support dti. hn ,ality). Sohn-Twatgains, o(>)..db. nekl., of thctru,h n. in C:\D will Inns,a,hu.lknt update m...agt to the remote t: \l) 0stcan to tyxlatt tf a nanote incident lh. dxt.e tined functionality i. dhwndun upon the Icy-mnc CAI) ,,stein agrenng la mxl supporting the lbove Hems. I CaAD-PROP=-_ADD VDDldluAAI PR<11.13$V1r 1A AI. SFRVlCpS Implementation and testing lenics related in the C 2r: cunmm moth) cntinn. 1 DIS( ()l_A I DISC)i'ST 1175it Price Hxrended Annual Prue \laintenance SI5JWII.00 515800Al Sl9510%I $393(100 -$7.000i11 -$7y14 LOL Suhl',n,dt S11,850.00 I C:AU l LSI .POD 1,IIANCI IA1If1,EtirAI I Is 11.1i1 CI i S6,Ii0A00 $6.h191 . .Sccnano. Rnpkytt, (knit all some in at the ,nine UM/ . I hc3 dons ha'e b.:otink. hAe police and fire do r, the!. Ita,e to check to with the seam inwec I',ually. that happens 1 q a Lion.the/ an r shift d doe, Sint gel paidf tits umt.:Ht Ihq „tcd them at In lean Li ,urea cads hutpLccd imm�ut of.cnicc.ao. uutdtheacmal.Ian of the sink so it dotY fliess up panrolh uunGa,d will mo ate Mc ficicaa(1 Im.d:n. e, mecl Ibe need, of Ilk cn.mnler h> pntv.dutg a mbgttnalion acting it i<.I. 9,tla TO udittlI I CIcstaft Wilt amrt Inns be a �nberofs nds (mnh or Lie ,xl die abilu,topxclk (Itsrtms the Una shoukl hm °Lc«I in that lu ,d ofG ,\-cureof,sodulltlusvrillun to fully de.cnin this lunsuonaluc. Cost is $6Ho anti mdrxk, l' At and VlC nrdus. 1:9D CUSC AiOD) SabTocal: $6,I40.00 ❑iIFSI \III\'flfRl-{< IP-91<)DII\ I )H1)1-13 $.5;200 l $ . !uo Pro. ick the abdm w iit the off duo tune field to ) Ai) m keep unite/ sewer. on dna loot r if nailed. Subtotal; $S,200.00 Page 3 of 6 50.110 DocuSign Envelope ID: F1339164-CEC5-4867-8712-06C004828493 t Parr \umhcr I Product lk'-w'ripliun 1 C91)-PRO}ISIGS[ It AD I'Rn11 t 1 ;d.1Fo\FI \Ih:ST C:1D pmjecnnanagemrnr includes pn,fc.,unalmines from Son(ford f or project totmlineliffif mid tints et tnanagnnenclhe prOleel 111.0110ttnirtit Ice a1st, ioclmk, aswnlineling with the ciastomera pmitet manager all SunGard related delivrnc, such m Application Nolte, impkmenmtbn ,voices, and scheduling of SmCnnl resources wit du. Cnsmmcr. lhls qurnc a ,-.dial until Off/ SD/ 13 Cron Pricy Fsrcadnl :formal Pnce 1lainttmmtce. $2yar,ir $OJJI) 1T0ra11 $ $25,750.00 ;2,528.00 lhls quoin cffmtmilce an tinatnilmettrm the Solittint lxe,sse & trine, \ girciinin andtIle 36dntal e.\k ere (1 yg al that the 'Contract and �Sentment , b- and hem tic panic hen to. the pnnlucl And pitting urfom,t n derukd 41 mpnscr. the IAl'Ifrl chedule atached to the, incndment F_xccpt a. thenme° prodded Immm. all IAnd tonfhltont of the Contract and .lamemeic:hall remain in lull forte-tm1 efiecr. km' ntedaces fared Alum am mini. et only, tAntomer .hull be ryttit 'feeble jut oltitimng the applicable corllwam, hardware and iyslrm soflw-arr from ilia appmpnam thin) parts kn.. °dinars applicaune lend sink c whiek in wadi w.ned 10 Sett raid d rills het rur as "Compsment Sy:nm under the pmn ;elfin, of lh- I. none/ and \givn,nr tic IL nae.gnh,g dm Quoit. pbaxt r i r Account ininager ifsnu .nn cenait bI\tinware applications ,xnedly mdnnl tubili boor \iy hanhv Cher thin' part. Innh.an and st mittsfried abcuincluding ihird pi rt. Ir sin.an.1:v \gencp ltn,claxlna under the proemial, of t'onure and \Irectin t I or framing Intl .ill pun, manAgc+nam_rsmime ' which an a cikcl at gt.IL he nnton),n9l lint d nco fl4'l _ of the eat -finical sonale d. Cunnn clerl. spous0de fur(inlet puss of the framing nn g in on-sillproiecamainµumemplusincunede.xpenscs- Payment Terms are as Follows: non... Preto'.t Ilanagenatna, Ili rdxarc Ilurd Lana Sidman. I -r n m duc noon cunt n 01 this Quoit ntc. Inttallkhon dut upon c nnpkb,n. rUSI0M \I slmrcanent, [h-ak,p n nl. IdaiJ and hod Pa v,Gxan- lmplo to I)da a 11 eutiem :f the chem. and So' dal upon nonce.up mnpkmm� I� h. rum pr- Icd. other Prot/ coon d 1 ce' an Lin nthl-, mach re Sin end Viclahnxls ,if yor.nd, edl l -i eel at then rent rateraining .. lianal lea I 111e, expev I mc ea. oncl nr,uhlc in. shipping charne..hokanarc tenanted only actual shippnrg chance wiIl be alai van delnu _ sun( Lnl Put Iia ',actor \pplia li r lnnuaCnpp n the nand tk nn td \I ma,,: e ce and : uplx,n Seneca '_ Ink lc l in Inuit,: lre>-md l cpn-upn n exce tinn of this Quote and -xiemh for a twk pm. month period Subsequent e s of suppwl will Inc no neck.- (12, month pa mkt.. endtih at the end ,f the phial auppn ,pe nxl ',Ipp>nl e. nb awn hn..l nl ran dovecot Ipo _ludl he d I o the man (that knn. Pat ( dstypxcn, ,f Rupp, chin pm, to the stare of Out term at the then pre Ilhnerat'1hrd rare \pplicatirn \nnml Support I'- -pa, menm teme. shall Inc Alt monde(' by the l hint Paninn imer cods the caccptain that arryLes s lied above tor the luial tann:1.uperi arc clan upon L....- ined.hisQuote. 0/20/201i 14.1nw SUNGARI).PUBLIC SECTOR OSSI Page 4 of 6 ueI PtdI SIC Page2 oft DocuSign Envelope ID: F1339164-CEC5-4B67-8712-D60004828493 EXHIBIT 2 - Add -On Quote Palatial] Public Sector Inc. 1'Mmn 91fn!B .7132- 1ae: - From]: clen.Nutniamganip SUNGARI). PUBLIC SECTOR Add -On Quote Date 0^_fl4 /1i Quoin A f):\IP Q18r) \cct 11gr '.. Dean year Quote Prepared For. henpnrt Reach Police Ikpnmmcnr Jonathan Sta fiord 820 Santa 6ad)a a Drivc Newport Beath, I: \ 926611 Phone: 9411644- 54 t1ry Partier 1 Product Description Free Jsrcndtrl :Lnnual 1'ru:r \lanuetunce 1 VICI FI FI/DOA[-P2f Af ONiSoluton FRCILXUI Pectinum- t:pgnk tu .lc lun.c $2,500.0n S2,301,07 $411!Ir1 FRP.F.tX) \1 daJi.rn dx Ix,atr of Standard Puldk Snclod. OSpS,lution I'id,lic Sa4n S ituvn m .u' .tphonc• and tabloid . IBhI.IX)\I Ir d mobile I inns applicallon da.,pcd to he pl I form independent epencent. Supported pt t&tmt. inclmk is )S android, and \C'lnd,u c FREEDOM Pranutmt cnntab. Lon \IcLilc Digwml, nunicanlit. aloha,-o atealoha,- phon J I f actlion I :\g oc) a.r la .. \ :corn& . b hc� tic l lh . k i +ipul.�r Ix tier. Hid I tX)AIi mpmwJ+ke) I(.I' lutrnn- IRILAX 1I11 ncdmcn thn fwnrmnhry limlwrr lnchxling " \II of the FRI F.IX )11 1i.,„ (unctions " I3Ut01 inr. 1tonne C\I)Quin 1tantk, %nu \take \d .. icd,z, IK)IO>Leent I limn Se,n6.I Inkling Ftcnit. AIc 1 a,l 121lout. c l (I ,CAD Phone 1/anion. Rtntltnual Sccann Chcdn,KlPs t 11 ofSvdc,L 1mknAchit, 11 iSIcct R\ lnci font Nenml+ " 1.in1 loan- mutt.\ Gp,hle " ACIC (hnn Capdda \dditianni Future, Imcrhicc Capable I DISCOUNT 1.1(tENSIt.EI I nIS((l 4c 1' This quote is tilil until 09iw!)li Page 5 of 6 ..$25110.011 —1 Itat l SOP) Total: 5000 ! $400.00 DocuSign Envelope ID: F1339164-CEC5-4B67-8712-D6C004828493 lhiw Quote C- Ymms I n:1 nenAam uIP the `ninety Ixmid a annlc.. \greenx and the hlainlcnanet \gnunant ftngethea the at Lianas and r\yneemnnt'I In and between the panics hereto the product and pricing infortnmion detailed alms compnsas the `It'xhant I' schedule strachod to this lmendmrnl Cxcrpl AN otherwise provided henit IInuns.and conditions ofthe tome di add:\garme t -hall roman m lull fine deffcet. \nr min dads lined abr.( are I nterfice, do Customer shall be rt. spondhlit for obtaining the apple ahle .ouwart, hard," ant and syncmmftware from tha nppmpnaie third pan, candor. 1m sottdarr applications 'died aba which a ..I I-+ ned Id dint,anl later Senior are 'Comp,.ent Ststann. roper the prosmons of the. nine l anal igmamenl. Before signing this Quote, pleme cIllAtt y OVI- ‘CCIIIIIII IlIan.11,WrIify na art n>I umvt which n+0u, n applications an mama l:SunGard Public Sector. 1ne harclwnre .romtr third panh pnxlue r Andsend' s listed ale rc. i:cluding hind pane ...ft Ca+mmct wd M1 reenwm. 7 , lgaMI NONNI IN"wader the pmnidoits of the for traimnh and on silt protect tuanagtment sedans which ad cancelled a Illy redikal of Customer within fourteen ,Id, dm, cif doe echerinlerl start data, Customer i. sp nsi le for ening Inc of the Inutting or on Mr protect Igen en plus turned expends Payment Terms are as Follows: Attend, Protect Management, l lanhaart audltinl pat',software F ces arc due upon cxecuftca of fins Quote Installation is due upon co pli-n. Cusiom \ mons,Ihuekrpnrtl.Crune dions I lank arc and lhinl Part' Software ImplarllilltAlisin".duo xrun execmtm ol this Qunm, and w.'e. due upon noon c. upon completwn. Ililk's ,themtso prc led, other Profession"' Strewn Alt duct mhh-, o' sod' x -ices am &Inert& 1cIdittonal mens, i( reque.md, dill be ned Al then -cumin rates daunt and pro le lasing expenses re due a inplifnd matlil: is hjp g chagee .shown aretsmnatr: only --actual shippug nhagea will ha due upon deliwe v. 5 unGxrd P bh< Sector \ pplication Annual Support - Iha initial ham of \fahuaunc C and Support Senn a: IN Included1u I nand I>ee. and beton, upon execmn n of this Quon.ind extends for a mac" 1121muth ,rood Suhdgmni tam,of support will he for reel 12)nonth pen..I Sing at the end of the 'timid support pem d-Suppot ittshn,nfin rhoscums' won itiwisp tri:hall hedin ',nigh', the start 01 that tens hats fr:d_cganre of wppoe uill ha Juc pdorto the start DI that tcnn at the then pn}ding inc llt rd ('arty a\pphcuto III h t aI Stipp. ICI P' e' -payment t ems shill be as prtnitkd be the Iherd l am to I:11,1Mmarw d the exit piton t iha:m: fie: /died dune fin l meal temp of .support are dnr upon t 'ammo!' of phi' Quoits 2/+/2I0s 21 41.id SUNGARD'PUBLIC SECTOR OSSI Page 6 of 6 o:11P:yd12tw Page 2of2 SunGard Public Sector Inc. Phone: 916.9337132 - Fax: - Email: dean.pauxtsungardps.com SUNGARD® PUBLIC SECTOR Quote Prepared For: Add -On Quote Date Quote # Acct Mgr 06/26/15 DAJPQ1346 Dean Paur Newport Beach Police Department Jonathan Stafford 870 Santa Barbara Drive Newport Beach, CA 92660 Phone: 949-644-3650 Qty Part Number Product Description 1 CAD-CUST-MOD CAD -to -CAD KEYSTONE INTERFACE t Unit Price Extended Annual Price Maintenance $15,800.00 $15,800.00 $2,528.00 The proposed CAD -to -CAD solution will exchange data between OneSolution CAD and the Keystone CAD system. This interface will utilize the SunGard XML specifications for CAD -to -CAD. This interface will support sending a copy of an event automatically based on call type and location, or manually on demand. When the event is created on the remote CAD system, a confirmation will be posted to the call notes on the sending CAD system. When new notes are added to a linked call, the notes will be sent to the remote system (dependent on remote CAD system to support this functionality). Subsequent updates of specific fields of the incident in CAD will trigger an incident update message to the remote CAD system to update the remote incident. The above listed functionality is dependent upon the Keystone CAD system agreeing to and supporting the above items. 1 CAD -PROF -ADD ADDITIONAL PROFESSIONAL SERVICES $3,950.00 $3,950.00 $Q,QQ Implementation and testing services related to the C2C custom modification. 1 DISCOUNT DISCOUNT-$7,900.00-$7,900.00 $0,00 SubTotal: $11,850.00 1 CAD -COST -MOD CHANGE IN TELESTAFF INTERFACE $6,140.00 $6,140.00 $0.00 Scenario: Employees don't all come in at the same time. They dont have briefing's like police and fire do so they have to check in with the main tower. Usually, that happens 15-30 minutes before their start shift and they dont get paid for that time. So they need them in at least 15 minutes early but placed in an out of service status until the actual start of the shift so it doesn't mess up payroll. SunGard will modify the Telestaff Interface to meet the needs of the customer by providing a new configuration setting in SQLAuto to adjust Telestaff unit scan times by a certain number of seconds (early or late) and the ability to specify the status the unit should be placed in for that period of time. A scope of work will be written to fully describe this functionality. Cost is $6140 and includes PM and AIC services. SubTotal: $6,140.00 1 CAD -OUST -MOD TELESTAFF INTERFACE - MODIFY OFF DUTY $5,200.00 $5,200.00 $0.00 Provide the ability to edit the off duty time field in CAD to keep units/towers on duty longer if needed. SubTotal: $5,200.00 Qty Pan Number Product Description 4 Extended Annual a Unit Price y Price Maintenance 1 CAD-PROJ-MGNT CAD PROJECT MANAGEMENT $2,560.00 $2,560.00 $0.00 CAD project management includes professional services from SunGard for project coordination and project management. The project management fee also includes coordinating with the Customer's project manager all SunGard related deliveries such as application software, implementation services, and scheduling of SunGard's resources with the Customer. This quote is valid until 08/30/15 Total: $25,750.00 ' $2,528.00 This Quote constitutes an Amendment to the Software License & Services Agreement and the Maintenance Agreement (together, the "Contract and Agreement") byand between the parties hereto. The product and pricing information detailed above comprises the "Exhibit 1" schedule attached to this Amendment. Except as otherwise provided herein, all terns and conditions of the Contract and Agreement shall remain in full force and effect. Any interfaces listed above are interfaces only. Customer shall be responsible for obtaining the applicable software, hardware and system software from the appropriate third party vendor. Any software applications listed above which are solely owned by SunGard Public Sector are "Component Systems' under the provisions of the Contract and Agreement. Before signing this Quote, please contact your Account manager if you are not certain which software applications are owned by SunGard Public Sector. Anyhardware or other third patty products and services listed above, including third party software, are "Pay Agency Products" under the provisions of the Contract and Agreement. For training and on -site project management sessions which are cancelled at the request of Customer within fourteen (14) days of the scheduled star date, Customer is responsible for entire price of the training or on -sire project management plus incurred expenses. Payment Terms are as Follows: License, Project Management, Haniware and Third Party Software Fees are due upon execution of this Quote. Installation is due upon completion. Custom Modifications, Development, Conversion, Hardware and Third Party Software Implementation is due 50% on execution of this Quote, and 50% due upon invoice, upon completion. Unless otherwise provided, other Professional Services are due monthly, as such services are delivered. Additional services, if requested, will be invoiced at then -current rates. Training and TraveVLiving expenses are due as incurred monthly. Anyshipping charges shown are estimated only - actual shipping charges will be due upon delivery. SunGard Public Sector Application Annual Support - the initial term of Maintenance and Support Services is included in License Fees and begins upon execution of this Quote and extends for a twelve (12) month period. Subsequent terms of support will be for twelve (12) month periods, commencing at the end of the initial support period. Support fees shown for the second term of support shall be due prior to the start of that term Fees for subsequent terms of support will be due prior to the start of that term at the then prevailing rate. Third Party Application Annual Support Fees - payment terms shall be as provided by the Third Party to Customer with the exception that any fees listed above for the initial term of support are due upon execution of this Quote. Accepted: Newport Beach Police Department v 4)13C\ 14- Signature ibate Printed Name 6/26/2015 14:10:19 SUNGARD'PUBLIC SECTOR • OSSI DAJPQ1346 Page 2 of 2 AMENDMENT NO. TWO TO THE SOFTWARE LICENSE AND SERVICES AGREEMENT AND SOFTWARE MAINTENANCE AGREEMENT BETWEEN CITY OF NEWPORT BEACH, A California municipal corporation and charter city ("Customer") and SUNGARD PUBLIC SECTOR INC., A Florida corporation rSunGard Public Sector") This Amendment No. Two to the Software License and Services Agreement and Software Maintenance Agreement executed June 28, 2013 (the "Amendment") is entered as of the latest date shown on the signature page of this Amendment by and between the CITY OF NEWPORT BEACH, a Califomia municipal corporation and charter city and SUNGARD PUBLIC SECTOR INC., a Florida corporation, expressly as provided for in this Amendment. Customer and SunGard Public Sector, intending to be legally bound, agree as follows: 1. Defined Terms. Except as otherwise set forth herein, each defined term in the Software License and Services Agreement and Software Maintenance Agreement executed June 28, 2013 (collectively, the "Agreements") has the meaning ascribed to that term in the Agreements when the term is used in this Amendment. 2. Amendment and Modification to the Agreements. The Agreements are hereby amended and modified as follows: (a) The following Component Systems are hereby deleted from Exhibit 1 to the Software License and Services Agreement and Exhibit 1 to the Software • ...........,...., Qty ,.,.....y.............. Part# Component System License Fee Second Year Support Fee Computer Aided Dispatch 1 CAD1NT-C20 CAO 2 CAD $ 7,000.00 $ 1,120.00 MobieAPpllaa#ons 1 MCT-BMST1 BASE MOBILE SERVER SOFTWARE UP TO 5 WORKSTATIONS 4,700.00 752.00 6 MOTCLIENT--T1 MCr CLIENT - DIGITAL DISPATCH 3,500.00 560.00 5 MOT-MAP-TI MOT CLIENT - MAPS 59000 80.00 TOTAL $ 16,700.00 $ 2,512.00 TOTAL PAID BY CUSTOMER $ 15,700.00 0 (i) The parties hereby terminate Customer's icense to use the terminated Component Systems. Customer agrees to destroy or return the terminated Component Systems to SunGard Public Sector. In the event Customer elects to re - license the terminated Component Systems in the future, they shall be licensed at the fees in effect at that time. Page 1 of 5 (ii) The total compensation that may be paid to SunGard Public Sector pursuant to the Software License and Services Agreement shall be reduced by Fifteen Thousand Seven Hundred Dollars and 00/100 ($15,700.00). (iii) The total compensation that may be paid to SunGard Public Sector pursuant to the Software Maintenance Agreement shall be reduced by Two Thousand Five Hundred Twelve Dollars and 00/100 ($2,512.00). (iv) Customer has paid the amount of Fifteen Thousand Seven Hundred Dollars and 00/100 ($15,700.00) towards the purchase of the terminated Component Systems. SunGard Public Sector agrees to credit Customer's account in this amount to be used towards Component System Fees as set forth in Exhibit 1 attached hereto. SunGard Public Sector absolves and relieves Customer from the obligation, if any, to pay the remaining balance that may be owed on the terminated Component Systems. (b) The following Professional Services are hereby deleted from Exhibit 1 to the Software License and Services Agreement: Qty. Part# Description Training installation Total CAD bnpiementation Services 1 CAD-INST-ADD CAD 2 CAD INSTALLATION $ 1.400.00 Mobile Applications implementation 1 MCT-BMS-INST INSTALLATION OF BASE MOBILE SERVER SOFTWARE 4,200.00 1 MCT4MPL MOBILE IMPLEMENTATION 2,800.00 1 MCT-MN -TRN MCT MAINTENANCE TRAINING $ 1,280.00 1 MCT-USR-TRN MCT USER TRAINING 640.00 Total Service Fees $ 1,920.00 $ 8,400.00 $ 10,320.00 Total Pald by Customer 0 (i) The total compensation that may be paid to SunGard Public Sector pursuant to the Software License and Services Agreement shall be reduced by Ten Thousand Three Hundred Twenty Dollars and 00/100 ($10,320.00). (ii) Customer has not paid any amount towards the purchase of the deleted Professional Services in the table above. SunGard Public Sector absolves and relieves Customer from the obligation, if any, to pay the remaining balance that may be owed on the deleted Professional Services in the table above. (c) Exhibit 1 to the Software License and Services Agreement and Exhibit 1 to the Software Maintenance Agreement are hereby supplemented to include the Add - On Quote (which shall be governed by the additional terms contained therein) attached hereto as Exhibit 1 and incorporated herein by reference. Pursuant to the Add -On Quote attached hereto as Exhibit 1, the total compensation that may be paid to SunGard Public Sector pursuant to the Software License and Services Agreement shall be increased by Sixteen Thousand One Hundred Thirty One Dollars and 00/100 ($16,131.00), and the total compensation that may be paid to SunGard Public Sector pursuant to the Software Maintenance Agreement shall be increased by One Thousand One Hundred Twenty Dollars and 00/100 ($1,120.00) for a total not to exceed amount of Seventeen Thousand Two Hundred Fifty One Dollars and 00/100 ($17,251.00). Page 2 of 5 3. Total Compensation. As a result of this Amendment, the total compensation that may be paid to SunGard Public Sector pursuant to the Agreements is reduced by Fifteen Thousand Seven Hundred Twenty Dollars and 00/100 ($15,700.00) (Deleted Component Systems), Two Thousand Five Hundred Twelve Dollars ($2,512.00) (Support for Deleted Component Systems), Ten Thousand Three Hundred Twenty Dollars ($10,320.00) (Deleted Services), an increase by Sixteen Thousand One Hundred Thirty One ($16,131.00) Exhibit 1 Component Systems and Services and One Thousand One Hundred Twenty Dollars ($1,120.00) Support of Exhibit 1 Component Systems, for a total of One Million Four Hundred Five Thousand Four Hundred Fifty One Dollars and 00/100 ($1,405,451.00). 4. Integration Provision. Except as expressly modified by this Amendment, the Agreements shall remain in full force and effect. The Agreements, as further amended by this Amendment, constitute the entire understanding of the parties as regards the subject matter hereof and cannot be modified except by written agreement of the parties. [SIGNATURES ON NEXT PAGE] Page 3of5 IN WITNESS WHEREOF, the parties have caused this Amendment to be executed on the dates written below. APPROVED AS TO FORM: CITY ATTOR EY'S OFFICE Date: 11 LI/fy By. (C=a r ) Aaron C. Harp City Attorney ATTEST: Date: I By: Leilani I. Brown City Clerk r CITY OF NEWPORT BEACH, a California municipal corporation Date: I%[7\\ 7.0ftk By; Dave Kiff City Manager SUNGARD PUBLIC SECTOR INC., a Florida corporation Date: t:-; €, ts4 By: L-Ji ,niCtre -; Name: Lisa lyoumann, Controller Title: sungard Public Sector Inc Date: 10 I Q.-1 /it By: Nam Title: [END OF SIGNATURES] Page4of5 EXHBIT 1 Add -On Quote <Attach> Page 5of5 CANNA I, SunGard Public Sector Inc. Phone: 916.933.7132 - Par - Email: deampaurilsungardps.com SUNGARD° PUBLIC SECTOR Add -On Quote Date 10/23/14 Quote # DAJPQ1282 AcctMgr 1 Dean Paw Quote Prepared For: Newport Beane Police Department Jonathan Stafford 870 Santa Barbara Drive Newport Beach, CA 92660 Phone•. 949-644-3650 Qty Bart Number 1 Product Description 1 MCT-FREEDOMSER, ONESolution FREEDOM Server FREEDOM delivers the power of SunGard Public Sector's ONESotut on Public Safety Software to smartphones and tablets. FREEDOM is a mobileWM:LS application designed to be platfonnindependent Supported platforms include iOS,Android, and Windows. 1 MCT-FREh,UOMPREM ONESolutioaPREEDOM Premium- Up to 10 Users 62,500.00 12,500.00 $400.00 FREEDOM delivers the power of SouGard Public Sector's ONBSoluton Public Safety Software to smartphones and tablets. FREEDOM is a mobile HTMLS application designed to be platform independent. Supported platforms include 305, Android, and Windows. FREEDOM Premium extends core MobileDispatch functionality onto the mobile phone or tablets of authorized Agency employees. Accessible anywhere in the held with a 3G signal or better, FREEDOM Premhnn provides key !ACT functions. FREEDOM Premium carries this fimctioaality further including. UstitPrice Pxtended inwinammaAanual price. Maintenance $3,S00.00 $3,50 $560.00 " All of die FREEDOM Ease fimctions " BOLO Entry " Advanced CAD Qoery Functions: View ActiveAdvisodes, Active BOLO's, Event Hiistoay Search, Holding Events, My last 12 Hours of CFS, CAD Phone Directory, Residential Security Checks, SOP's, Out of Service Units, Stolen Vehicle Hot Sheet, EMS Incident Search " FireHouse Interface Capable " NCIC Query Capable " Additional Future Interface Capable " AVL Capable I CAD-A4RM-T1 CAD RESOURCE MONITOR DISPLAY LICENSE WITH MAPS $1,000.00 $1,000.00 $160.00 -Up to 5 USERS CAD Resource Monitor (CRM) with maps is a liovted read only version of CAD that allows the Customer to view CAD activity and various calls fox service reports. CRM requires that tine workstation be connected to minimally a 100 MB LAN. The quantity of one (1) means one workstation software license. To have this precinct with mapping functionality, base CAD maps mustbe operational with the CAD System. SubTotalr $7,000A0 1 MCT_IMPL INSTALLATION AND CONFIGURATION OF FREEDOM 64,200.00 $4,200.00 $0.00 Services for the installation and configuration of Freedom. Qty Part Number rProductDeswiption rots: t s: Extended Annual Price Maintenance 1 MCP-PROD-MGNT PROJECT MANAGEMENT SERVICES $1,280.00 $1,280.00 $0.00 Includes professional services flora SunGard for management oversight and coordination with the Customer's project management, SnnGard's internal resources and any third patty vendors. Includes coonlioating with the Custonur'a Project Manager all SunGazdrelated deliveries suck as application software, implementation services, and scheduling of SuaGaxds resources with the Customer. 1 MCC-TJSR--TRN MaUSERTRAINING-FREEDOM $640.00 $640.00 $0.00 Training fax cod -users (10 people max.) on base Freedom. Topic include viewing and updating unit status information, searching. and messaging Class duration = 4 hours. 1 CAD -PROF -ADD ADDITIONAL PROFESSIONAL SERVICES- CAD MRM $700.00 $700.00 $0.00 IMPLEMENTATION 1/2 Day of Services for implementation of CAD MRM 3rd Party Software 1 TI P-PAGEGATE PageGate Network Paging Software $711.00 $711.00 $0.00 PageGate Software is a third party product provided by NotePage, Inc., that allows for multiple paging service providers to be used with SunGard's ONESolution CAD Paging Module. This package includes a 5,000 users license and the command Line ASCII Front End. The Customer is responsible for the following -Providing a Com Port with modem and a dedicated phone line -Paging providers must support TAPI protocol - Obtain paging service from one or more provident - Obtain the access numbers for sending alpha pages to the different paging providers - Verifying TAPI protocol support from all page providers - Bulld and configure all pagers inside of PageGate -Pact and configure pagers with units in CAD - Consideration to group paging should be considered to reduce paging ante SunGard is not responsible fax the warranty or maintenance of thus product. The manufacture's warranty applies. 1 TCH-PROF-SERV Tcdmiral Professional Service Day $1,600.00 $1,600.00 $0.00 1 Day of Technical Professional Services for the insta0ation and set up of PageGate Network Paging3rd Party Software. s Total: G $16,131A0 h $1,120.00 This quote is valid until11/30/14 10/23/2014 1243:42 SUHGA.RD'PUBLIC SECTOR OSSf DA)PQ1282 Page 2 of 3 This Quote constitutes anAmendment to the Software License & Services Agreement and the Maintenance Agreement (together, the "Contract and Agreement") by and between the parties hereto -The product and pricing information detailed above comprises the "Exhibit 1" schedule attached to this Amendment Free pt as otherwise provided herein, all terms and conditions of the Contractaad Agreement shall remain in full forceand effect. Any interfaces listed above are interfaces only. Customer shall be responsible for obtaining the applicable software, hardware and system software from the appropriate third party vendor. Any software applications listed abovewhich are solely owned by SunGard Public Sector are "Component Systems" under the provisions of the Contract and Agreement Before signing this Quote, please contact your Account manager ifyou ace not certain which software applications are owned by SnGardPublcc Sector. Any hardware or other third party products and services listed above, incinding third party software, are "Pay Agency Products" under the provisions of the Contract and Agreement. For training and on -site project management sessions which are cancelled at the request of Customecwithin fourteen (14) days of the scheduled start date, Customer is responsible for entire price of the training or on -site project management plus incurred expenses. EaymentTetms ate as Follows: License, Project Management, Hardware and Thud Party Software Fees are due upon execution of this Quote installation is due upon completion. Custom Modtfeations,Development, Conversion, Hardware and Third Party SoftwareImplementation is due 50% on execution of this Quote, and 50% doe upon invoice, upon completion. Unless otherwise provided, otherProfesamnal Services are due monthly, as such services are delivered_ Additional services, if requested, will be invoiced at then -current rates. Training and Travel/Living expenses are due as incurred monthly. Any shipping charges shown are estimated only -actual shipping charges willbe due upon delivery. SnaGardPublic Sector Application Annual Support- the initial term of Maintenance and Support Services is included in License Fees and begins upon execution of this Quote and esteods fora twelve (12) month period. Subsequent teams of support will be for twelve (12) month periods, commencingat the end of the initial support period Support fees shown for the second term of support shall be due prior to the start of that tam. Fees for subsequent terms of support will be due prior to the start of that teem at the then prevailing rate. Third Party Application Aomm1 Support Fees -payment terms shall be as provided by the TTdrd Party to Customer with the exception tint any fees fisted above for the initial term of support are due upon execution of this Quote. 10/23/2014 12:43:42 SUNGARD' PUBLIC SECTOR DAJPQ12a2 Page 3 of 3 OSSI AMENDMENT NO. ONE TO THE SOFTWARE LICENSE AND SERVICES AGREEMENT AND SOFTWARE MAINTENANCE AGREEMENT BETWEEN CITY OF NEWPORT BEACH, A California municipal corporation and charter city ("Customer") and SUNGARD PUBLIC SECTOR INC., A Florida corporation ("SunGard Public Sector") This Amendment No. One to the Software License and Services Agreement and Software Maintenance Agreement executed June 28, 2013 (the "Amendment") is entered as of the latest date shown on the signature page of this Amendment by and between the CITY OF NEWPORT BEACH, a California municipal corporation and charter city and SUNGARD PUBLIC SECTOR INC., a Florida corporation, expressly as provided for in this Amendment. Customer and SunGard Public Sector, intending to be legally bound, agree as follows: 1. Defined Terms. Except as otherwise set forth herein, each defined term in the Software License and Services Agreement and Software Maintenance Agreement executed June 28, 2013 (collectively, the "Agreements") has the meaning ascribed to that term in the Agreements when the term is used in this Amendment. 2. Amendment and Modification to the Agreements. The Agreements are hereby amended and modified as follows: (a) The following Component Systems are hereby deleted from Exhibit 1 to the Software License and Services Agreement and Exhibit 1 to the Software Maintenance Agreement: Qty Part # Component System License Fee Second Year Support Fees Records Management System 1 RMS-CRST-T1 CRIME STOPPERS MANAGEMENT MODULE $1,300.00 $208.00 1 RMS-ORD-T1 ORDINANCE MODULE $800.00 $128.00 1 RMS-CFS-T1 CALLS FOR SERVICE MODULE $800.00 $128.00 WORKSTATION RMS-GUST-MOD RMS CUSTOM MODIFICATION — COPLink WARRANT QUERY N/A $1,600.00 Jail Management System 1 JMS-INT-VINE JMS VINE INTERFACE $1,500.00 $240.00 Page 1 of 6 1 JMS-HH-WATCH HAND HELD SPECIAL WATCH MODULE $6,000.00 $960.00 Subtotal $10,400.00 $3,264 1 DISCOUNT Applied Contract Discount (3,120.00) TOTAL $7,280.00 $3,264.00 TOTAL PAID BY CUSTOMER ($7,280.00) 0 (i) The parties hereby terminate Customer's license to use the terminated Component Systems. Customer agrees to destroy or return the terminated Component Systems to SunGard Public Sector. In the event Customer elects to re - license the terminated Component Systems in the future, they shall be licensed at the fees in effect at that time. (ii) The total compensation that may be paid to SunGard Public Sector pursuant to the Software License and Services Agreement shall be reduced by Seven Thousand Two Hundred Eighty Dollars and 00/100 ($7,280.00). (iii) The total compensation that may be paid to SunGard Public Sector pursuant to the Software Maintenance Agreement shall be reduced by Three Thousand Two Hundred Sixty Four Dollars and 00/100 ($3,264.00). (iv) Customer has paid the amount of Seven Thousand Two Hundred Eighty Dollars and 00/100 ($7,280.00) towards the purchase of the terminated Component Systems. SunGard Public Sector agrees to credit Customer's account in this amount to be used towards Second Year Support Fees as set forth in Exhibit 1 to the Software Maintenance Agreement. SunGard Public Sector absolves and relieves Customer from the obligation, if any, to pay the remaining balance that may be owed on the terminated Component Systems. (b) The following Modification Services are hereby deleted from Exhibit 1 to the Software License and Services Agreement: Qt. Part# Description Project Management Implementation Custom Modifications TOTAL Custom Modifications implementation Services 1 CAD-PROJ- MGNT CAD PROJECT MANAGEMENT FOR MAS ALARM MONITORING INTERFACE $3,840.00 1 CAD-PROJ-ADD- IMPL ADDITIONAL IMPLEMENTATION PROFESSIONAL SERVICES (for MAS Alarm) $2,800.00 1 RMS-PROF- ADD-IMPL ADDITIONAL IMPLEMENTATION PROFESSIONAL SERVICES (for COPLINK) $2,800.00 Custom Modifications 1 RMS-GUST-MOD CAD CUSTOM MODIFICATION- MAS ALARM MONITORING SYSTEM $15,000.00 1 RMS-CUST-MOD RMS CUSTOM MODIFICATION- COPLink WARRANT QUERY $10,000.00 TOTAL SERVICES FEES: $3,840.00 $5,600.00 $25,000.00 $34,440.00 PAID TO DATE BY CUSTOMER $(11,140.00) Page 2 of 6 (i) The total compensation that may be paid to SunGard Public Sector pursuant to the Software License and Services Agreement shall be reduced by Thirty Four Thousand Four Hundred Forty Dollars and 00/100 ($34,440.00). (ii) Customer has paid the amount of Eleven Thousand One Hundred Forty Dollars and 00/100 ($11,140.00) towards the purchase of the deleted Modification Services in the table above. SunGard Public Sector agrees to credit Customer's account in this amount to be applied to Second Year Support Fees as set forth in Exhibit 1 to the Software Maintenance Agreement. SunGard Public Sector absolves and relieves Customer from the obligation, if any, to pay the remaining balance that may be owed on the deleted Modification Services in the table above. (c) The following Professional Services are hereby deleted from Exhibit 1 to the Software License and Services Agreement: Part# Description Fees Hours CAD -PROF -ADD CAD POWER USER TRAINING $ 480.00 3.00 CAD -PROF -ADD CADADORIONAL SA TRAINING 1,280.00 8.00 CAD-USR-TRN CAD USER TRAINING 6,400.00 40.00 CAD-PGL-TRN CAD FOLLOW-UP TRAINING 6,400.00 40.00 RMS-USR-TRN RMS USER TRAINING 640.00 4.00 RMS-DET-TRN RMS TRAINING FOR DETECTIVES 3,840.00 24.00 RMS-ADD-TRN RMS ADD -ON MODULE USER TRAINING 2,960.00 18.50 RMS-PGL-TRN RMS FOLLOW-UP TRAINING 6,400.00 40.00 MCT-PROF-ADD MCT/MFR USER TRAINING 6,080.00 38.00 MCT-PROF-ADD POST GO LIVE CSO MCT/MFR USER TRAINING 16,640.00 104.00 MCT-PROF-ADD MCT/MFR FOLLOW UP TRAINING 5,760.00 36.00 INT-PROF-ADD INTERNET APPLICATION TRAINING 1,040.00 6.50 JMS-USR-TRN JMS USER TRAINING 13,040.00 81.50 JMS-PGL-TRN JMS FOLLOW-UP TRAINING 5,120.00 32.00 TOTAL TRAINING FEES: $ 76,080.00 475.50 (i) The total compensation that may be paid to SunGard Public Sector pursuant to the Software License and Services Agreement shall be reduced by Seventy Six Thousand Eighty Dollars and 00/100 ($76,080.00). (ii) Customer has not paid any amount towards the purchase of the deleted Professional Services in the table above. SunGard Public Sector absolves and relieves Customer from the obligation, if any, to pay the remaining balance that may be owed on the deleted Professional Services in the table above. (d) Exhibit 1 to the Software License and Services Agreement and Exhibit 1 to the Software Maintenance Agreement are hereby supplemented to include the Add - On Quote (which shall be governed by the additional terms contained therein) attached hereto as Exhibit 1 and incorporated herein by reference. Pursuant to the Add -On Quote attached hereto as Exhibit 1, the total compensation that may be paid to SunGard Public Sector pursuant to the Software License and Services Agreement shall be increased by One Hundred Thousand Six Hundred Eighty Dollars and 00/100 ($100,680.00), and the total compensation that may be paid to SunGard Public Sector pursuant to the Software Maintenance Agreement shall be increased by Ten Thousand Sixty Four Dollars and 00/100 ($10,064.00) for a total not to exceed amount of One Hundred Ten Thousand Seven Hundred Forty Four Dollars and 00/100 ($110,744.00). Page 3 of 6 3. Total Compensation. As a result of this Amendment, the total compensation that may be paid to SunGard Public Sector pursuant to the Agreements is reduced by Ten Thousand Three Hundred Twenty Dollars and 00/100 ($10,320.00) to One Million Four Hundred Sixteen Thousand Seven Hundred Thirty Two Dollars and 00/100 ($1,416,732.00). 4. Integration Provision. Except as expressly modified by this Amendment, the Agreements shall remain in full force and effect. The Agreements, as further amended by this Amendment, constitute the entire understanding of the parties as regards the subject matter hereof and cannot be modified except by written agreement of the parties. [SIGNATURES ON NEXT PAGE] Page 4 of 6 IN WITNESS WHEREOF, the parties have caused this Amendment to be executed on the dates written below. APPROVED AS TO FORM: CITY ATT RNE}''S OFFICE Date: 7 l / / /y CITY OF NEWPORT BEACH, a California municipal corporation Date: %1S�1-\ By: / c/ -`� /�r�� By. Aaf �f C. Harp Ci Attorney ATDate: TEST: 9 /(9 fy By: Leilani I. Brown City Clerk Dave Kiff City Manager SUNGARD PUBLIC SECTOR INC., a Florida corporation Date: By: Name: Title: im Brescia, Vice President of Human Resources Wunga,d Pubtic Sector Inc Date: 4 4 7.54 Qoiq By: �I sala N u ann, Controller Name: Title: Sungara Puoiic sector Inc [END OF SIGNATURES] Page 5 of 6 EXHBIT 1 Add -On Quote <Attach> Page 6 of 6 EXHIBIT 1 SunGard Public Sector Inc. Phone: 916.933.7132 - Fax: - Email: dean.paur@sungardps.com SUNGARD® PUBLIC SECTOR Add -On Quote Date Quote k Acct Mgr — 06/12/14 DAJPQ1261 DeanPaur Quote Prepared For. Newport Beach Police Department Jonathan Stafford 870 Santa Barbara Drive Newport Beach, CA 92660 Phone: 949-644-3650 Try Part Number I Product Description Unit Price Extended Annual Price Maintenance Computer Aided Dispatch and MCT 1 CAD-T1 BASE COMPUTER AIDED DISPATCH SYSTEM- POP. TIER-1 $27,300.00 $27,300.00 $4,368.00 Computer Aided Dispatch Includes: Single -Jurisdictional CAD for Police, Fire, and/or EMS Call Taking and Dispatching Functions Tabular Geo-File Subsystem (without maps) Business and Sites Subsystem Unit Recommendation Subsystem Premise/Alert and Hotspots Subsystems 1 CAD-MAP-T1 FIRST CAD MAP DISPLAY AND MAP MAINTENANCE $3,500.00 $3,500.00 $560.00 SOFTWARE LICENSE - POP. TIER 1 Fiat OASIS Map Display and Map Maintenance Software License for a CAD Workstation Includes: Pin Mapping of Calls for Service Data Map Editing and Maintenance software (training not included) Map Display for One Workstation This does not include anyGIS data, related attribute tiara ortho photography or digitizing services. Should the Customer elect to maintain their maps with OASIS, they should use this license exclusively as a map editor and not as a CAD display license. Therefore, another CAD Map Display license would be required for the first CAD workstation. 1 CAD-MAPD-T1 ADDITIONAL CAD MAP DISPLAY LICENSE - POP. TIER 1 $1,000.00 $1,000.00 $160.00 An additional license, in addition to the number of map console licenses in the base CAD system, is required for each additional call taker and dispatch console/workstation to display maps with the CAD system. Each license represents one workstation, not concurrent user. 1 CAD-PG-T1 ALPHANUMERIC PAGING MODULE - POP. TIER 1 The Alpha -Numeric Paging module is designed to automatically send an alphanumeric page to responding units upon dispatch. Our paging module supports the ability to send individual personalized messages to specific pagers directly from CAD. This module supports group paging. For example, a volunteer fire station will need to have a single group Pager Identifier Number (PIN) set up that will alert all firefighters for that specific station. $4,500.00 $4,500.00 $720.00 Fry Part Number I Product Description Unit Price Extended Annual Price Maintenanre 1 CAD-INT-PG CAD INTERFACE TO PAGEGATE $1,000.00 $1,000.00 $160.00 SunGard's interface to NotePage, Inc.'s PageGate software allows the CAD Paging module to interface with the PageGate third partyproduct. PageGate allows multiple paging service providers. This does not include the license fees (PageGate & ASCII Command Line interface) for the PageGate software, SubTotal: $37,300.00 1 DISCOUNT LICENSE FEE DISCOUNT -$37,300.00 -$37,300.00 $0.00 1 CAD-INT-C2C CAD 2 CAD $7,000.00 $7,000.00 $1,120.00 The QC (CAD to CAD) module is designed to transfer events between two independent CAD systems. This is a powerful feature for a dispatch center that is handling an event and needs to route the event to another dispatcher center for action. In addition to call routing, other features of C2C include: Notification of completed transfer. Notification of transferred call dispatched. Notification of failed call transfer if the recipient's C2C system is down. Notification of Nature Code change by originating agency. Transfer of remarks between C2C events. Relay of ProQA summary information (if used). Notification of ProQA response upgrades or downgrades. As a result of the functionality listed above, C2C creates a virtual single site dispatch center allowing for calls to be routed and notes added as if everyone was using one CAD system. This product requires TCP/IP connectivity between the respective Customers. This connectivity is the responsibility of each participating Customer. If a non -dedicated TCP/IP connection is chosen (Le. intemet connectivity), then a VPN solution is highly recommended for security reasons. All firewall and VPN connectivity between the Customers are the responsibility of the participating Customers. 1 CAD-PROJ-MGNT Implementation Services for CAD CAD PROJECT MANAGEMENT Running SubTotal: CAD project management includes professional services from SunGard for project coordination and project management. The project management fee also includes coordinating with the Customer's project manager all SunGard related deliveries such as application software, implementation services, and scheduling of SunGard's resources with the Customer. $7,000.00 $5,120.00 $5,120.00 $0.00 1 CAD-IMPL BASE CAD SOFTWARE IMPLEMENTATION $15,400.00 $15,400.00 $0.00 11 days of services related to implementation of the CAD application, consisting of: Three (3) days of as -needed remote advisory consultation to assist with Customer questions and requests throughout the configuration process. Three remote audits of in -progress configuration to provide feedback on areas for correction and completion (4 days total across the three audits) Two SunGard resources (Technical lead, CAD lead) on -site for two days each at CAD Go Live (Services to be provided M-F, 6 a.m.-6 p.m., not to exceed 8 hours per resource in a 24-hour period). 6/12/2014 15:55:12 SUNGARD'PUBLIC SECTOR OSSI DAJPQ1261 Page 2 of 7 1 `sty FirerI Product Description Unit Price umumar Extended Annual Price Maintenance 1 CAD-INST BASE CAD SOFTWARE INSTALLATION $4,200.00 $4,200.00 $0.00 The CAD installarion includes the installation of SunGard's standard CAD application software on the Customer's server(s). This price includes the configuration of up to three (3) CAD workstations on the Customer's LAN for SunGard's application software. SunGard prefers the CAD servers) to be shipped to SunGard's office in High Point, NC to provide these services. Unless otherwise stated within the quote, the Customer will install and configure the operating system software, install all 3rd pany software on the respective file servers and workstations using SunGard's setup configuration. Customer is responsible for installation and configuration of the Local Area Network. SunGard can provide an optional quote to provide the above fated services. 6/12/2014 15:55:12 SUNGARD° PUBLIC SECTOR OSS I DAJPQ1261 Page 3 of 7 y Pan Number I Product Description Unit Price Extended '411nual Price Maintenance 1 CAD-MAP-WWNV MAP BASED GEOFILE GENERATION This service includes: SunGard will provide 3 days of services to assist with map layers and perform one (1) detailed reviews of the customer's centerline data during project implementation. The objective of this review is to identify suspicious dara elements in the customer's centerline that maybe of issue when used with CAD. Examples include missing ranges, overlapping addresses, reversed ranges, etc. The customer is provided with a summary report and supplemental Excel reports that help identifythe suspicious data. These audits are onlya tool to be used by the customer and are not intended to be a substitute for customer data testing and verification. Additional requested audits are subject to additional professional charges. Special Notes " SunGard supports converting ESRI E00, ESRI Shape or Mapinfo source data This service assumes the customer provides SunGard all required GIS layers and associated data elements (attribute data) and that SunGard is not required to provide any digitizing services. This is an estimate of the services needed; to detennine the final conversion costs SunGard would need to first evaluate the customer's GIS data. " All delays in the project caused by defects of data will be the sole responsibility of the Customer. SunGard shall not assume any liability for any and all errors associated with the converted GIS resources. " The customer is responsible for correcting all errors and ensuring the accuracy of all GIS provided data. " The customer is responsible for digitizing all required map layers to support the public safety GIS-based CAD and RMS subsystems. " The customer is responsible for the validation of all map line work, attribute information and related data as well as providing resources to field to verify all of the GIS data. $4,200.00 $4,200.00 $0.00 NOTICE OF SUNGARDS DEPENDENCY ON CUSTOMERS GIS DEPARTMENT: SunGard's ability to provide conversion services relating to Geographic Information System (GIS), maps or geographic analysis, etc. is contingent on the Customer providing SunGard with the resources and data defined in SunGard's CAD Map Resource Glide that is incorporated into this agreement as an Exhibit. The Customer shall provide SunGard with a centerline file that contains the following: Block ranges (address ranges are required) Street names Street prefixes Street suffixes Jurisdiction/City Code X/Y Coordinate Pairs for each street segment (referred to as ARCS by ARCINFO) The Customer is responsible for the accuracyof the street inventory and for the accuracy of all attribute data associated with street segments. Examples of such accuracy include: Missing streets Missing street segments Missing intersections Errors in street names, street prefixes, street type, etc. 1 CAD-MNT-TRN CAD MAINTENANCE TRAINING $6,400.00 $6,400.00 $0.00 Training for key personnel and system administrators (4-6 people max.) responsible for system configuration (Including setting codes to reflect agency business practices) and maintenance. Class duration = up to 4 days on -site, plus one day of class preparation/follow up. 1 CAD-USR TRN CAD USER TRAINING $6,400.00 $6,400.00 $0.00 Training for end -users (10 people max) on base CAD. Topics include navigation, call -processing, dispatching, searching, and reporting. Class duration = up to 4 days on -site, plus one day of class preparation/follow up. 6/12/2014 15:55;12 SUNOARD" PUBLIC SECTOR OSSI DAJPQ1261 Page 4 of 7 1 `t`Y Part Number I Product Description Unit Price Extended Annual Price Maintenance 1 CAD-INST-ADD CAD 2 CAD INSTALLATION $1,400.00 $1,400.00 $0.00 SunGard Services for installation of the CAD 2 CAD module SubTotal: $43,120.00 2 MCT-MIS-T1 LAN CLIENT LICENSE FOR MESSAGE SWITCH $200.00 $400.00 $64.00 A client license is required for each CAD, RMS or JMS workstation connected to the Customer's LAN or WAN to access SunGard Message Switch. The Message Switch Client provides the following functions: Workstation -to -workstation messaging Mobile -to -workstation messaging (if mobile applications are licensed) SunGard's standard State/NCIC queries The standard set of State/NCIC queries included are Drivers license inquiry, Wanted Person inquiry, Vehicle inquiry, Boat inquiry, Article inquiry, Gun inquiry, Criminal History inquiry, and Admin Message. 1 MCT-SW-T1 MESSAGING SOFTWARE $7,500.00 $7,500.00 $1,200.00 The Message Switch software includes a query interface from the SunGard application for workstation -to -Workstation messaging. Secondarily, it supports State/NCIC queries from the Data Entry window. Responses from the State come back to the user in the message queue. The Message Switch must run on Windows 2008 Server or higher, not a Workstation, due to Client Access License limitations of the workstation. The Message Switch supports basic queries. NOTE: Any State/NCIC data entry functions must be performed with state supplied software or technology The standard set of State/NCIC queries included are Drivers license inquiry, Wanted Person inquiry, Vehicle inquiry, Boat inquiry, Article inquiry, Gun inquiry, Criminal History inquiry, and AdminMessage. 1 MCT-BMS-T1 BASE MOBILE SERVER SOFTWARE UP TO 5 $4,700.00 $4,700.00 $752.00 WORKSTATIONS Server license of SunGard's Mobile Server Software to support up to 5 Mobile Units registered on the Message Switch (not concurrent mobile users). Mobile Server processes all mobile inquiries to SunGani's CAD and RMS databases, 5 MCT-CLIENT-T1 MCC CLIENT - DIGITAL DISPATCH $700.00 $3,500.00 $560.00 Workstation license for the application software for the mobile unit allows the unit to receive and transmit digital (silent) dispatching, car -to -car and car -to -console messaging, premises and call information, magstripe reading (where available). It also performs local, State and NCIC queries, and receives search information and mugshots from RMS. Any additional hardware must be purchased separately. 5 MGT-MAP-T1 MCT CLIENT- MAPS $100.00 $500.00 $80.00 Provides the ability for officers to view maps, automaticallydisplay the location of a CAD event, and view multiple layers of the same map available in CAD. Maps also allows officers the abilityto pin map mobile search results. This module is a prerequisite for SunGard's Automatic Vehicle Locator (AVL) Module. 6/12/2014 15:55:12 SUNGARD' PUBLIC SECTOR OSSI DAJPQ1261 Page 5 of 7 f 1ty Part Number I Product Description 1 CAD-INT-GEN GENERIC FIRE, EMS, LAW EXPORT This interface is designed to export CAD event data that can then be imported and processed bythird party applications. The customer configures by agency the events that will automatically export. This export maybe used for Law, Fire, and EMS. 3rd party must adhere to our spec. Unit Price Extended Annual Price Maintenance $2,000.00 $2,000.00 $320.00 SubTotal: $18,600.00 1 MCT-PROJ-MGNT PROJECT MANAGEMENT SERVICES $3,840.00 $3,840.00 $0.00 Includes professional services from SunGard for management oversight and coordination with the Customer's project management, SunGard's internal resources and any third party vendors. Includes coordinating with the Customer's Project Manager all SunGard related deliveries such as application software, implementation services, and scheduling of SunGard's resources with the Customer. 1 MGT-SWI-IMPL IMPLEMENTATION OF BASE MESSAGE SWITCH $1,400.00 $1,400.00 $0.00 One (1) day of technical services to configure for State Access and to conduct Maintenance Training. 1 MCI'-SWI-INST INSTALLATION OF BASE MESSAGE SWITCH $2,800.00 $2,800.00 $0.00 Installation and setup of SunGard's Base Message Switch application software. The Message Switch must run on Windows 2000 Server or higher. 1 MCT-BMS-INST INSTALLATION OF BASE MOBILE SERVER SOFTWARE $4,200.00 $4,200.00 $0.00 Installation of the base mobile server software includes configuration, setup, and testing on Customer's server for mobile applications. Two (2) days of technical services for server build, ensure communications are working, connect to the message switch, and configure with mobile communications. One (1) day of QA services for application support and configuration to other applications. Also includes Maintenance Training and the installation of the digital dispatch/Mobile Field Reporting application software on up to five (5) mobile computers. 1 MGT-IMPL MOBILE IMPLEMENTATION SERVICES $2,800.00 $2,800.00 $0.00 Two days of remote assistance with Customer questions and requests throughout the MCI' project 1 MCT-MNT-TRN MCI' MAINTENANCE TRAINING $1,280.00 $1,280.00 $0.00 Training for system administrators and key personnel (4-6 people max.) responsible for system configuration (including setting codes reflecting agencybusiness practices) and maintenance. Topics include set-up of MCI' on the server and on laptops and selection of system settings. Class duration = up to 1 day. 1 MCT-USR-TRN MCI' USER TRAINING Training for end -users (10 people max.) on base MCT. Topics include viewing and updating unit status information, searching, and messaging. Does not include training on MFR. Class duration — 4 hours. $640.00 $640.00 $0.00 SubTotal: $16,960.00 6/12/2014 15:55:12 SUNGARD° PUBLIC SECTOR OSSI DAJPQ1261 Page 6 of 7 1 `1rY Part Number I Product Description 1 Unit Price Extended Annual Pnce Maintenance CAD -LE LIVING EXPENSES FOR CAD IMPLEMENTATION SERVICES $15,000.00 $15,000.00 Estimated Travel and Living expenses. Living expenses are budgeted for one travel day per trip and each day on site. The listed travel and living expense costs are a budget quote based on an estimate of the number of trips and the total number of days of on -site professional services that SunGard provides. The Customer will be billed only for the actual cost of travel and living expenses per the terms of the contract. Changes or modifications to the project would be appropriately reflected in the travel and living. Running SubTotab $100,680.00 $0.00 This quote is valid until 09/30/14 CE6roxio$$10,06.4.00 This Quote constitutes an Amendment to the Software License & Services Agreement and the Maintenance Agreement (together, the "Contract and Agreement") by and between the parties hereto. The product and pricing information detailed above comprises the "Exhibit 1" schedule attached to this Amendment. Except as otherwise provided herein, all terms and conditions of the Contract and Agreement shall remain in full force and effect. .Any interfaces listed above are interfaces only. Customer shall be responsible for obtaining the applicable software, hardware and system software from the appropriate third party vendor. Any software applications listed above which are solely owned bySunGard Public Sector are "Component Systems" under the provisions of the Contract and Agreement. Before signing this Quote, please contact your Account manager if you are not certain which software applications are owned by SunGard Public Sector. Any hardware or other third party products and services listed above, including third party software, are "Pay Agency Products" under the provisions of the Contract and Agreement. For training and on -site project management sessions which are cancelled at the request of Customer within fourteen (14) days of the scheduled start date, Customer is responsible for entire price of the training or on -site project management plus incurred expenses. Payment Terms are as Follows: License, Project Management, Hardware and Third Party Software Fees are due upon execution of this Quote. Installation is due upon completion. Custom Modifications, Development, Conversion, Hardware and Third Party Software Implementation is due 50% on execution of this Quote, and 50% due upon invoice, upon completion. Unless otherwise provided, other Professional Services are due monthly, as such services are delivered. Additional services, if requested, will be invoiced at then -current rates. Training and TraveVLiving expenses are due as incurred monthly. Anyshipping charges shown are estimated only- actual shipping charges will be due upon delivery. SunGard Public Sector Application Annual Support - the initial term of Maintenance and Support Services is included in License Fees and begins upon execution of this Quote and extends for a twelve (12) month period. Subsequent terms of support will be for twelve (12) month periods, commencing at the end of the initial support period. Support fees shown for the second term of support shall be due prior to the start of that term Fees for subsequent terms of support will be due prior to the star of that term at the then prevailing rate. Third Party Application Annual Support Fees - payment terms shall be as provided by the Third Party to Customer with the exception that anyfees listed above for the initial term of support are due upon execution of this Quote. 6/12/2014 1555:12 SUNGARD" PUBLIC SECTOR OSS I DAJPQ1261 Page 7 of 7 CUSTOMER NO. • CONTRACT NO. I3Q5a1.4 SOFTWARE LICENSE AND SERVICES AGREEMENT BETWEEN SunGard Public Sector Inc. a Florida corporation with headquarters at: 1000 Business Center Drive Lake Mary, FL 32746 ("SunGard Public Sector") AND City of Newport Beach, a California municipal corporation and charter city 870 Santa Barbara Dr. P.O. Box 1768 Newport Beach, CA 92658 (for purposes of this Agreement, "Customer") By the signatures of their duly authorized representatives below, SunGard Public Sector and Customer, intending to be legally bound, agree to all of the provisions of this Agreement and all Exhibits, Supplements, Schedules, Appendices, and/or Addenda to this Agreement. Customer�J SunGard Publi tor In BY: % BY: «® PRINT NAME: Keith D. Curry PRINT TITLE: Mayor DATE SIGNED: APPROVED AS TO FORM: CITY ATTORNEY'S OFFICE Date: 6//0 By: Aardit_C. Harp City Attorney SPS License 7/1/2010 PRINT NAF6ay Perkey, Vice President Professional Servicr gard Public Sector Inc AND TITLE: DATE SIGNED: o%{ \ 3 BY: L lt't✓A PRINT 'NAME AND TITLE: jiLL,07 0 i/MU V»( (?; nr// DATE SIGNED: 1,e j;'r7[ ATTEST: Date: Leilani I. Brown City Clerk Page 1 of 75 CERTIFICATE OF SECRETARY THE UNDERSIGNED, Leslie S. Brush, Secretary of SUNGARO PUBLIC SECTOR INC., a corporation organized and existing under the laws to the State of Florida (the "Corporation"), does hereby certify That the officers listed below are duly elected officers of the Corporation, that they hold the titles set forth opposite their respective names, and that by virtue of such offices they are authorized to enter into and execute Instruments and documents in the name of, and on behalf of, the Corporation NAME OFFICE Christian Coleman Vice President & Treasurer Daniel J. Conway Vice President, Sales Gilbert O. Santos President & Chief Executive Officer, Public Sector James A. Brescia Jillien Macau Raymond H. Perkey Steven Pratt Vice President, Human Resources Vice President, Support Operations Vice President, Professional Services Vice President, Cloud Solutions IN WITNESS WHEREOF, the undersigned has caused this Certificate of Secretary to be duly executed and the corporate seal to be hereunto affixed this 10r" day of February, 2012. Page2of75 Leslie S. Brush, Secretary SPS License 7/1/2010 THIS AGREEMENT is made between SunGard Public Sector Inc. and Customer as of the Execution Date. The parties agree as follows: 1. Definitions. "Agreement" means this Software License and Services Agreement and all Exhibits, Supplements, Schedules, Appendices, and/or Addenda to this Agreement. "Baseline" means the general release version of a Component System as updated to the particular time in question through both SunGard Public Sector's warranty services and SunGard Public Sector's Maintenance Program, but without any other modification whatsoever. "Component System" means any one of the computer software programs which is identified in Exhibit 1 as a Component System, including all copies of Object Code and all related specifications, documentation, technical information, and all corrections, modifications, additions, improvements and enhancements to and all Intellectual Property Rights for such Component System. "Confidential Information" means non-public information of a party to this Agreement. Confidential Information of SunGard Public Sector includes the Software, all software provided with the Software, and algorithms, methods, techniques and processes revealed by the source code of the Software and any software provided with the Software. Confidential Information does not include information that: (i) is or becomes known to the public without fault or breach of the Recipient; (ii) the Discloser regularly discloses to third parties without restriction on disclosure; or (iii) the Recipient obtains from a third party without restriction on disclosure and without breach of a non -disclosure obligation. "Consultant Documents" means the SunGard Public Sector software and related information developed by SunGard Public Sector or by Customer if such programs or information are derivative works of or otherwise related to the software products licensed by SunGard Public Sector, including any designs, plans, specifications or other materials provided by or on behalf of Customer for inclusion in the software, the user documentation provided to Customer (or to any party on behalf or for the benefit of Customer), and all manuals with respect to the Public Sector software (operational manuals, user manuals, and otherwise). "Delivery Address" means the Customer shipping address set forth in Exhibit 1 as the Delivery Address. "Delivery Date" means, for each Component System, the date on which SunGard Public Sector first ships the Component System to the Delivery Address F.O.B. SunGard Public Sector's place of shipment. "Discloser" means the party providing its Confidential Information to the Recipient. "Defect" means a material deviation between the Baseline Component System and its documentation, for which Defect Customer has given SunGard Public Sector notice of and reasonably sufficient information to enable SunGard Public Sector to replicate the deviation on a computer configuration that is both comparable to the Equipment and that is under SunGard Public Sector's control, or that Customer can demonstrate to SunGard Public Sector remotely. "Custom Modification" shall mean those computer software programs resulting from the custom modification services identified in the Custom Modifications schedule found in Exhibit 1 hereto. "Documents" means each and every report, draft, map, record, plan, document and other writing produced, prepared or caused to be prepared by SunGard Public Sector, its officers, employees, agents and subcontractors, in the course of implementing this Agreement, Notwithstanding, SunGard Public Sector retains title to the Consultant Documents. "Execution Date" means the latest date shown on the signature page of this Agreement. Page 3 of 75 SPS license 71112010 "Equipment" means a hardware and systems software configuration meeting the "Equipment" criteria set forth in Exhibit 1. "Exhibit 1" means, collectively: (i) the schedule attached to this Agreement which is marked as "Exhibit 1," including all attached Software Supplements; and (ii) any schedule also marked as "Exhibit 1" (also including any attached Software Supplements) that is attached to any amendment to this Agreement. Other appendices to this Agreement are numbered sequentially and are also "Exhibits? "Intellectual Property Rights" means all patents, patent rights, patent applications, copyrights, copyright registrations, trade secrets, trademarks and service marks and Confidential Information. "Software" means the Component Systems listed in Exhibit 1. "Customer Employees" means: (i) Customer's employees with a need to know; and (ii) third party consultants engaged by Customer who have a need to know, who have agreed in writing to maintain the confidentiality of information received in the course of their engagement with Customer. "Object Code" means computer programs assembled, compiled, or converted to magnetic or electronic binary form on software media, which are readable and usable by computer equipment. "Recipient" means the party receiving Confidential Information of the Discloser. "Software Supplement" means, with respect to a Component System, the addendum provided as part of Exhibit 1 attached to this Agreement as of the Execution Date or as may be added to the Agreement by mutual written agreement of the parties that contains additional terms, conditions, limitations and/or other information pertaining to that Component System. If any terms of a Software Supplement conflicts with any other terms of this Agreement, the terms of the Software Supplement will control. 2. Right to Grant License and Ownership. SunGard Public Sector has the right to grant Customer this license to use the Software. Except as otherwise indicated in a Software Supplement, SunGard Public Sector owns the Software. 3. License. Subject to the terms and conditions of this Agreement, SunGard Public Sector grants Customer a perpetual, non-exclusive, non- transferable license to use and copy for use the Software and any Custom Modifications on the Equipment within the United States of America for Customer's own, non-commercial computing operations. Any rights not expressly granted in this Agreement are expressly reserved. (a) Object Code. Customer has right to use the Software in Object Code form. Customer also has the right to use the Software in Object Code form temporarily on another SunGard Public Sector -supported configuration, for disaster recovery of Customer's computer operations. (b) Documentation. Except as otherwise provided for in the applicable Software Supplement, Customer can make a reasonable number of copies of the documentation for each Component System for its use in accordance with the terms of this Agreement. (c) Restrictions on Use of the Software, Customer is prohibited from causing or permitting the reverse engineering, disassembly or decompilation of the Software. Customer is prohibited from using the Software to process another law enforcement agency's Computer Aided Dispatch, Records Management System, or Jail Management System data. Customer will not allow the Software to be used by, or disclose all or any part of the Software to, any person except Customer Employees. For the avoidance of doubt, nothing herein shall be construed as to prohibit Customer from using the Software to generate information and data which is then conveyed to third parties, provided such is based on Customer's data and not on data provided by such third parties (constituting the provision of data processing services for and on behalf of a third party). Without limiting the foregoing, Customer is permitted to allow use of the input and/or output sensory displays of or from the Software by third parties in compliance with local, state or federal laws or any court order, and such use will not be deemed a non -permitted disclosure of the Software, Customer will not allow the Software, in whole or in part, to be exported outside of the United States of America, in any manner or by any means, without in each instance obtaining SunGard Public Sector's prior written Page 4 of 75 SPS License 7/1/2 consent and, if required, a validated export license from the Office of Export Administration within the U.S. Department of Commerce and such other appropriate United States governmental authorities. (d) Intellectual Property Rights Notices. Customer is prohibited from removing or altering any of the Intellectual Property Rights notice(s) embedded in or that SunGard Public Sector otherwise provides with the Software. Customer must reproduce the unaltered Intellectual Property Rights notice(s) in any full or partial copies that Customer makes of the Software. 4. Services. (a) Generally. SunGard Public Sector will provide Customer with the information services identified in Exhibit 1, for the fees provided in Exhibit 1 (b) Additional Services. SunGard Public Sector can also provide Customer with additional information services, at SunGard Public Sector's then -current rates, or at such other rates as are agreed to by the parties in an amendment to this Agreement. (c) Workmanlike Skills. SunGard Public Sector will render all services under this Agreement using the highest professional standards and in a workmanlike manner. For purposes of this Agreement, the phrase "highest professional standards" shall mean those standards of practice recognized by one (1) or more first-class firms performing similar work under similar circumstances. SunGard Public Sector will promptly replace any SunGard Public Sector personnel that are rendering services on - site at a Customer facility if Customer reasonably considers the personnel to be unacceptable and provides SunGard Public Sector with notice to that effect, provided that such replacement does not violate any law or governmental regulation applicable to such personnel replacement. SunGard Public Sector hereby represents and warrants that every employee SunGard Public Sector hires is subjected to a background check including a criminal background check (local/state/federal for misdemeanors and felonies) and checked against the federal terrorist list, and that it does not employ people who do not pass the background check. Prior to the commencement of any Services under this Agreement, Customer may request a letter from SunGard Public Sector certifying that SunGard Public Sector's employees who will be providing services to Customer under the Agreement have passed a background and criminal history investigation, and further, SunGard Public Sector shall re -conduct a current background check at Customer's written request for those employees who are rendering services on Customer's premises. (d) Conditions On Providing Services. In each instance in which SunGard Public Sector is providing Customer with services, SunGard Public Sector and Customer will develop a project plan that identifies each party's responsibilities for such services. The project plan will describe in detail the tentative schedule and the scope of services that SunGard Public Sector will provide. Customer will establish the overall project direction, including assigning and managing the Customer's project personnel team. Customer must assign a project manager who will assume responsibility for management of the project. Customer designates the Police Department to administer this agreement. Customer's Support Services Administrator of the Police Department, or his or her designee, shall be Customer's project manager and shall have authority to act for Customer under this Agreement. Customer must ensure that the Equipment is operational, accessible and supported at the times agreed to by the parties in the project plan. While SunGard Public Sector is providing such services, Customer must provide SunGard Public Sector with such facilities, equipment and support as are reasonably necessary for SunGard Public Sector to perform its obligations, including remote access to the Equipment. 5. Delivery. Except as otherwise provided in Exhibit 1, SunGard Public Sector will deliver all Component Systems to Customer at the Delivery Address. 6. Payment and Taxes, (a) Payment. (i) License Fees. Fees for the Software will be due to SunGard Public Sector as provided for in Exhibit 1. (ii) Professional Services Fees, Except as otherwise provided in Exhibit 1, fees for Page 5 of 75 SPS License 7/ /2 professional services will be invoiced on a monthly basis in arrears and will be due within thirty (30) days from the date of receipt of the invoice by Customer. Customer will reimburse SunGard Public Sector for actual travel and living expenses that SunGard Public Sector incurs in providing Customer with services under this Agreement. Such travel and living expenses will be governed by SunGard Public Sector's Travel Expense Guidelines attached hereto as Exhibit 2 and will be invoiced on a monthly basis in arrears and due within thirty (30) days from the date of receipt of the invoice by Customer. (b) Taxes. Customer is responsible for paying all taxes (except for taxes based on SunGard Public Sector's net income or capital stock) relating to this Agreement, the Software, any services provided or payments made under this Agreement. Applicable tax amounts (if any) are NOT included in the fees set forth in this Agreement. If Customer is exempt from the payment of any such taxes, Customer must provide SunGard Public Sector with a valid tax exemption certificate; otherwise, absent proof of Customer's direct payment of such tax amounts to the applicable taxing authority, SunGard Public Sector will invoice Customer for and Customer will pay to SunGard Public Sector all such tax amounts. (c) Scheduled Resource Changes: For training and on -site project management sessions which are cancelled at the request of Customer within seven (7) days of the scheduled start date, Customer is responsible for entire price of incurred training or on -site project management plus travel expenses that are not subject to a refund or credit. Notwithstanding, SunGard Public Sector will use its best efforts to reschedule SunGard Public Sector personnel in order to mitigate Customer's costs and expenses under this section. To the extent SunGard Public Sector is successful in such rescheduling SunGard Public Sector's personnel, Customer's shall not be obligated to pay any training on onsite project management expenses. 7. Limited Warranty, Disclaimer of Warranty and Election of Remedies. (a) Limited Software Warranty by SunGard Public Sector and Remedy For Breach. For each Component System SunGard Public Sector warrants to Customer that, for a period commencing on the Execution date and continuing for a period of twelve (12) months following the Go -Live date, or for the period commencing as of the Effective Date and expiring twenty-four (24) months from the Delivery Date, whichever is earlier, the Baseline Component System, as used by Customer on the Equipment for its own, non-commercial computing operations, will operate without Defects. For each Defect, SunGard Public Sector, as soon as reasonably practicable and at its own expense, will provide Customer with an avoidance procedure for or a correction of the Defect. If, despite its reasonable efforts, SunGard Public Sector is unable to provide Customer with an avoidance procedure for or a correction of a Defect, then, subject to the limitations set forth in Section 16 of this Agreement, Customer may pursue its remedy at law to recover direct damages resulting from the breach of this limited warranty. "Go -Live" is defined as Customer's use of the Component System with real data in a production (and not testing) mode. (b) Disclaimer of Warranty. The limited warranty in Section 7(a) is made to Customer exclusively and is in lieu of all other warranties. SUNGARD PUBLIC SECTOR MAKES NO OTHER WARRANTIES WHATSOEVER, EXPRESS OR IMPLIED, WITH REGARD TO ANY SERVICES PROVIDED UNDER THIS AGREEMENT AND/OR THE SOFTWARE, IN WHOLE OR IN PART. SUNGARD PUBLIC SECTOR EXPLICITLY DISCLAIMS ALL WARRANTIES OF MERCHANTABILITY AND OF FITNESS FOR A PARTICULAR PURPOSE. SUNGARD PUBLIC SECTOR EXPRESSLY DOES NOT WARRANT THAT THE SOFTWARE, IN WHOLE OR IN PART, WILL BE ERROR FREE, WILL OPERATE WITHOUT INTERRUPTION OR WILL BE COMPATIBLE WITH ANY HARDWARE OR SOFTWARE OTHER THAN THE EQUIPMENT. CUSTOMER WAIVES ANY CLAIM THAT THE LIMITED WARRANTY SET FORTH IN SECTION 7(A) OR THE REMEDY FOR BREACH OF SUCH LIMITED WARRANTY FAILS OF ITS ESSENTIAL PURPOSE. (c) Abrogation of Limited Warranty. The limited warranty in Section 7(a) will be null and void if: (i) anyone (including Customer) other than SunGard Public Sector modifies the Baseline Component System; or (ii) Customer does not implement changes that SunGard Public Sector provides to correct or improve the Baseline Component System. If despite any modification of Page6of75 SPS License 7!1/2010 the Component System, SunGard Public Sector can replicate the reported problem in the Baseline Component System as if the problem were a Defect, then SunGard Public Sector will nonetheless provide Customer with an avoidance procedure for or a correction of that reported problem for use in the Baseline Component System as though the reported problem were a Defect. (d) FAILURE OF ESSENTIAL PURPOSE. THE PARTIES HAVE AGREED THAT THE LIMITATIONS SPECIFIED IN SECTIONS 7 AND 16 WILL SURVIVE AND APPLY EVEN IF ANY LIMITED REMEDY SPECIFIED IN THIS AGREEMENT IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE, AND REGARDLESS OF WHETHER CUSTOMER HAS ACCEPTED ANY SOFTWARE OR SERVICE UNDER THIS AGREEMENT. 8. Confidential Information. Except as otherwise permitted under this Agreement, the Recipient will not knowingly disclose to any third party, or make any use of the Discloser's Confidential Information. The Recipient will use at least the same standard of care to maintain the confidentiality of the Discloser's Confidential Information that it uses to maintain the confidentiality of its own Confidential Information of equal importance. Except in connection with the Software and any software provided with the Software, the non -disclosure and non-use obligations of this Agreement will remain in full force with respect to each item of Confidential Information for a period of ten (10) years after Recipient's receipt of that item. However, Customer's obligations to maintain both the Software and any software provided with the Software as confidential will survive in perpetuity. 9. Indemnity by SunGard Public Sector. SunGard Public Sector will defend, indemnify and hold Customer harmless from and against any loss, cost and expense that Customer incurs because of a claim that use of a Baseline Component System, or use of Consultant's Documents, infringes any Intellectual Property Rights of others. SunGard Public Sector's obligations under this indemnification are expressly conditioned on the following: (i) Customer must promptly notify SunGard Public Sector of any such claim; (ii) Customer must in writing grant SunGard Public Sector sole control of the defense of any such claim and of all negotiations for its settlement or compromise (if Customer chooses to represent its own interests in any such action, Customer may do so at its own expense, but such representation must not prejudice SunGard Public Sector's right to control the defense of the claim and negotiate its settlement or compromise); (iii) Customer must cooperate with SunGard Public Sector to facilitate the settlement or defense of the claim; (iv) the claim must not arise from modifications or (with the express exception of the other Component Systems and third party hardware and software specified by SunGard Public Sector in writing as necessary for use with the Software) from the use or combination of products provided by SunGard Public Sector with items provided by Customer or others. If any Component System or Consultant Document is, or in SunGard Public Sector's opinion is likely to become, the subject of an Intellectual Property Rights infringement claim, then SunGard Public Sector, at its sole option and expense, will either: (A) obtain for Customer the right to continue using the Component System, or Consultant Document under the terms of this Agreement; (B) replace the Component System, or Consultant Document with products that are substantially equivalent in function, or modify the Component System, or Consultant Document so that it becomes non -infringing and substantially equivalent in function; or (C) refund to Customer all fees paid to SunGard Public Sector for the Component System(s) or Consultant Document giving rise to the infringement claim. THE FOREGOING IS SUNGARD PUBLIC SECTOR'S EXCLUSIVE OBLIGATION WITH RESPECT TO INFRINGEMENT OF INTELLECTUAL PROPERTY RIGHTS. 10. Term and Termination. (a) Right of Termination. In the event that either party fails or refuses to perform any of the provisions of this Agreement at the time and in the manner required, that party shall be deemed in default in the performance of this Agreement. If such default is not cured within a period of fifteen (15) calendar days, or if more than fifteen (15) calendar days are reasonably required to cure the default and the defaulting party fails to give adequate assurance of due performance within fifteen (15) calendar days after receipt of written notice of default, specifying the nature of such default and the steps necessary to cure such default, and thereafter diligently take steps to cure the default, the non -defaulting party may terminate the Agreement forthwith by giving to the defaulting party written notice thereof. Notice to Page 7 of 75 SPS License 7/1/2010 SunGard Public Sector of a suspected Defect will not constitute a notice of termination of this Agreement. Notwithstanding the above provisions, Customer shall have the right, at its sole and absolute discretion and without cause, of terminating this Agreement at any time by giving no less than thirty (30) calendar days' prior written notice to SunGard Public Sector. Provided as a strict condition of such right of termination, in the event of termination under this Section, Customer shall first pay SunGard Public Sector for services satisfactorily performed, all license fee amounts for the Component Systems(s), all amounts for third party products provided by SunGard Public Sector pursuant to this Agreement, and all reimbursable expenses incurred by SunGard Public Sector up to the effective date of termination for which SunGard Public Sector has not been previously paid. On the effective date of termination, SunGard Public Section shall deliver to Customer all Documents, whether in draft or final form. (b) Effect of Termination. Upon termination of this Agreement by either party, Customer will promptly return to SunGard Public Sector or (at SunGard Public Sector's request) will destroy all copies of the Software, and will certify to SunGard Public Sector in writing, over the signature of a duly authorized representative of Customer, that it has done so. (c) Survival of Obligations. All obligations relating to non-use and non -disclosure of Confidential Information and indemnity will survive termination of this Agreement. (d) Termination Without Preiudice to Other Rights and Remedies. Termination of this Agreement will be without prejudice to the terminating party's other rights and remedies pursuant to this Agreement. 11. Notices. All notices and other communications required or permitted under this Agreement must be in writing and will be deemed given when: delivered personally; sent by United States registered or certified mail, return receipt requested; transmitted by facsimile confirmed by United States first class mail; or sent by overnight courier. Notices must be sent to a party at its address shown on the first page of this Agreement, or to such other place as the party may subsequently designate for its receipt of notices. 12. Force Majeure. Neither party will be liable to the other for any failure or delay in performance under this Agreement due to circumstances beyond its reasonable control, including Acts of God, acts of war, accident, labor disruption, acts, omissions and defaults of third parties and official, governmental and judicial action not the fault of the party failing or delaying in performance. 13. Assignment. Neither party may assign any of its rights or obligations under this Agreement, and any attempt at such assignment will be void without the prior written consent of the other party. For purposes of this Agreement, "assignment" will include use of the Software for benefit of any third party to a merger, acquisition and/or other consolidation by, with or of Customer, including any new or surviving entity that results from such merger, acquisition and/or other consolidation. However, the following will not be considered "assignments" for purposes of this Agreement: SunGard Public Sector's assignment of this Agreement or of any SunGard Public Sector rights under this Agreement to SunGard Public Sector's successor by merger or consolidation or to any person or entity that acquires all or substantially all of its capital stock or assets; and SunGard Public Sector's assignment of this Agreement to any person or entity to which SunGard Public Sector transfers any of its rights in the Software. 14. No Waiver. A party's failure to enforce its rights with respect to any single or continuing breach of this Agreement will not act as a waiver of the right of that party to later enforce any such rights or to enforce any other or any subsequent breach. 15. Choice of Law: Severability. This Agreement will be governed by and construed under the laws of the State of California, without reference to the choice of laws and any action brought relating to this Agreement shall be adjudicated in a court of competent jurisdiction in the County of Orange, State of California. If any provision of this Agreement is illegal or unenforceable, it will be deemed stricken from the Agreement and the remaining provisions of the Agreement will remain in full force and effect. Page8of75 SPS License 7/1/2010 16. LIMITATIONS OF LIABILITY. (a) LIMITED LIABILITY OF SUNGARD PUBLIC SECTOR. SUNGARD PUBLIC SECTOR'S LIABILITY IN CONNECTION WITH THE SOFTWARE, ANY SERVICES, THIS LICENSE OR ANY OTHER MATTER RELATING TO THIS AGREEMENT WILL NOT EXCEED THE FEE THAT CUSTOMER ACTUALLY PAID TO SUNGARD PUBLIC SECTOR (OR, IF NO DISCRETE FEE IS IDENTIFIED IN EXHIBIT 1, THE FEE REASONABLY ASCRIBED BY SUNGARD PUBLIC SECTOR) FOR THE COMPONENT SYSTEM OR SERVICES GIVING RISE TO THE LIABILITY. (b) EXCLUSION OF DAMAGES. REGARDLESS WHETHER ANY REMEDY SET FORTH HEREIN FAILS OF ITS ESSENTIAL PURPOSE OR OTHERWISE, IN NO EVENT WILL SUNGARD PUBLIC SECTOR BE LIABLE TO CUSTOMER FOR ANY SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, WHETHER BASED ON BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY, OR OTHERWISE, AND WHETHER OR NOT SUNGARD PUBLIC SECTOR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. (c) BASIS OF THE BARGAIN. CUSTOMER ACKNOWLEDGES THAT SUNGARD PUBLIC SECTOR HAS SET ITS FEES AND ENTERED INTO THIS AGREEMENT IN RELIANCE UPON THE LIMITATIONS OF LIABILITY AND THE DISCLAIMERS OF WARRANTIES AND DAMAGES SET FORTH IN THIS AGREEMENT, AND THAT THE SAME FORM AN ESSENTIAL BASIS OF THE BARGAIN BETWEEN THE PARTIES. 17. Insurance. Prior to the commencement of SunGard Public Sector performing any work or providing any services to Customer, SunGard Public Sector shall obtain, provide and maintain at its own expenses during the term of this Agreement or for other periods as specified in this Agreement, policies of insurance of the type, amounts, terms and conditions described below, SunGard Public Sector agrees to provide insurance in accordance with requirements set forth herein. If SunGard Public Sector uses existing coverage to comply and that coverage does not meet these requirements, SunGard Public Sector agrees to amend, supplement or endorse the existing coverage. (a) Acceptable Insurers. All insurance policies shall be issued by an insurance company currently authorized by the Insurance Commissioner of the State of California to transact business of insurance in the State of California, with an assigned policyholders' Rating of A- (or higher) and Financial Size Category Class VII (or larger) in accordance with the latest edition of Best's Key Rating Guide, unless otherwise approved by the City's Risk Manager, (b) Coverage Requirements. (i) Workers' Compensation Insurance. SunGard Public Sector shall maintain Workers' Compensation Insurance, statutory limits, and Employer's Liability Insurance with limits of at least one million dollars ($1,000,000) each accident for bodily injury by accident and each employee for bodily injury by disease in accordance with the laws of the State of California, Section 3700 of the Labor Code. (ii) General Liability Insurance. SunGard Public Sector shall maintain commercial general liability insurance, and if necessary umbrella liability insurance, with coverage at least as broad as provided by Insurance Services Office form CG 00 01, in an amount not less than one million dollars ($1,000,000) per occurrence, one million dollars ($1,000,000) general aggregate. The policy shall cover liability arising from premises, operations, personal and advertising injury, and liability assumed under an insured contract (including the tort liability of another assumed in a business contract). (iii) Automobile Liability Insurance. SunGard Public Sector shall maintain automobile insurance at least as broad as Insurance Services Office form CA 00 01 covering bodily injury and property damage for all activities of SunGard Public Sector arising out of or in connection with work or services to be performed under this Agreement, including coverage for any owned, hired, non -owned or rented vehicles, in an amount not less than one million dollars ($1,000,000) combined single limit each accident. (iv) Professional Liability (Errors & Omissions) Insurance. SunGard Public Sector shall maintain professional liability insurance that covers the work and services to be performed in connection with this Agreement, in the minimum amount of one million dollars ($1,000,000) per claim and in the aggregate. Any policy inception date, continuity date, or retroactive date must be before the Effective Date of this Agreement and SunGard Page 9 of 75 SPS License 7//12010 Public Sector agrees to maintain continuous coverage through a period no less than three yews after completion of the work or services required by this Agreement. (c) Other Insurance Requirements. The policies are to contain, or be endorsed to contain, the following provisions: (i) Waiver of Subrogation. All insurance coverage maintained or procured pursuant to this Agreement shall be endorsed to waive subrogation against Customer, its elected or appointed officers, agents, officials, employees and volunteers or shall specifically allow SunGard Public Sector or others providing insurance evidence in compliance with these requirements to waive their right of recovery prior to a loss. SunGard Public Sector hereby waives its own right of recovery against City, and shall require similar written express waivers from each of its subconsultants. (ii) Additional Insured Status. All liability policies including general liability, excess liability, pollution liability, and automobile liability, if required, but not including professional liability, shall provide or be endorsed to provide that Customer and its officers, officials, employees, and agents shall be included as insureds under such policies, but only for damages caused by SunGard Public Sector. (iii) Primary and Non Contributory. All liability coverage shall apply on a primary basis and shall not require contribution from any insurance or self-insurance maintained by Customer. (iv) Notice of Cancellation. All policies shall provide Customer with thirty (30) calendar days notice of cancellation (except for nonpayment for which ten (10) calendar days notice is required) or nonrenewal of coverage for each required coverage. (d) Additional Agreements Between the Parties. The parties hereby agree to the following: (i) Evidence of Insurance. SunGard Public Sector shall provide certificates of insurance to Customer as evidence of the insurance coverage required herein, along with a waiver of subrogation endorsement for workers' compensation and other endorsements as specified herein for each coverage. Insurance certificates and endorsements must be approved by City's Risk Manager prior to commencement of performance. Current certification of insurance shall be kept on file with Customer at all times during the term of this Agreement. Customer reserves the right to require complete, certified copies of all required insurance policies, at any time. (ii) Enforcement of Agreement Provisions. SunGard Public Sector acknowledges and agrees that any actual or alleged failure on the part of Customer to inform SunGard Public Sector of non-compliance with any requirement imposes no additional obligations on Customer nor does it waive any rights hereunder. (ii) Requirements not Limiting, Requirements of specific coverage features or limits contained in this Section are not intended as a limitation on coverage, limits or other requirements, or a waiver of any coverage normally provided by any insurance. Specific reference to a given coverage feature is for purposes of clarification only as it pertains to a given issue and is not intended by any party or insured to be all inclusive, or to the exclusion of other coverage, or a waiver of any type. (v) Self - insured Retentions. Any self -insured retentions must be declared to and approved by Customer. (iv) Customer Remedies for Non - Compliance. If SunGard Public Sector or any subconsultant fails to provide and maintain insurance as required herein, then Customer shall have the right but not the obligation, to purchase such insurance, to terminate this Agreement, or to suspend SunGard Public Sector's right to proceed until proper evidence of insurance is provided, Any amounts paid by Customer shall, at Customer's sole option, be deducted from amounts payable to SunGard Public Sector or reimbursed by SunGard Public Sector upon demand. (v) Timely Notice of Claims. SunGard Public Sector shall give Customer prompt and timely notice of claims made or suits instituted that arise out of or result from SunGard Public Sector's performance under this Agreement, and that involve or may involve coverage under any of the required liability policies. Customer assumes no obligation or liability by such notice, but has the right (but not the duty) to monitor the handling of any such claim or claims if they are likely to involve Customer. (v) SunGard Public Sector's Insurance. SunGard Public Sector shall also procure and maintain, at its own cost and expense, any additional kinds of insurance, which in its own judgment may be necessary for its proper protection and prosecution of the work or services provided under this Agreement. 18. Claims. Unless a shorter time is specified elsewhere in this Agreement, before making its final request for payment under this Agreement, SunGard Public Sector shall submit to Customer, in writing, all claims for compensation under or arising out of this Agreement. SunGard Public Sector's acceptance of the final payment shall constitute a waiver of all claims for compensation Page 10 of 75 SPS License 71172010 under or arising out of this Agreement except those previously made in writing and identified by SunGard Public Sector in writing as unsettled at the time of its final request for payment, SunGard Public Sector and Customer expressly agree that in addition to any claims filing requirements set forth in the Agreement, SunGard Public Sector shall be required to file any claim SunGard Public Sector may have against Customer in strict conformance with the Government Claims Act (California Government Code sections 810 et seq.). 19. Entire Agreement. This Agreement contains the entire understanding of the parties with respect to its subject matter, and supersedes and extinguishes all prior oral and written communications between the parties about its subject matter, Any purchase order or similar document which may be issued by Customer in connection with this Agreement does not modify this Agreement. No modification of this Agreement will be effective unless it is in writing, is signed by each party, and expressly provides that it amends this Agreement. Page 11 of 75 SPS License 711 /2010 EXHIBIT 1 Customer: City of Newport Beach, a California municipal corporation and charter city Delivery Address: 870 Santa Barbara Dr., Newport Beach, CA 92658 SOFTWARE'' 2' 3: Oty Part # Component System License Fee Computer Aided Dispatch 1 CADSITE BASE COMPUTER AIDED DISPATCH SYSTEM -SITE LICENSE $ 48,100.00 4 CAD-CON-T2 ADDITIONAL CAD CONSOLE LICENSE 13,000.00 1 CAD-MAP-T2 FIRST CAD MAP DISPLAY AND MAP MAINTENANCE SOFTWARE LICENSE 4,500.00 6 CAD-MAPD-T2 ADDITIONAL CAD MAP DISPLAY LICENSE 9,000.00 7 MCT-AVL-CA0.T2 CAD CLIENT AVL LICENSE 14,000.00 1 CAD-E911-T4 E911 INTERFACE MODULE 5,000.00 8 MCT-MIS-"I'2 LAN CLIENT LICENSE FOR MESSAGE SWITCH 1,600.00 CAD-MRM-T2 CAD RESOURCE MONITOR DISPLAY LICENSE WITH MAPS 7,000.00 MAP -CONVERTER MAP CONVERTER SOFTWARE 3,500.00 CAD-TNT-C2C CAD 2 CAD 7,000.00 CAD-PG-72 ALPHA NUMERIC PAGING MODULE 5,000.00 CAD-INT-PG CAD INTERFACE TO PAGEGATE' 1,000.00 Records Management System RMS-BASE-SITE BASE RECORDS MANAGEMENT SYSTEM - SITE LICENSE 72,500.00 RMS-BAR HOST-T9 BAR CODING SERVER LICENSE WORKSTATION 5,700.00 RMS-ACCIDENT-T9 BASIC ACCIDENT MODULE WORKSTATION 4,200.00 RMS-NTF-79 NOTIFICATION MODULE WORKSTATION 10,709.00 RMS-MAP-T9 RMS MAP DISPLAY AND PIN MAPPING LICENSE WORKSTATION 7,500.00 RMS-BAR-CLIENT- T9 BAR CODING HAND-HELD CLIENT LICENSE - EACH WORKSTATION 940.00 RMS-BIKE-Tt BIKE REGISTRATION MODULE WORKSTATION 800.00 RMS-LINK-TB LINK ANALYSIS MODULE 20,900.00 RMS-PEE-T1 PROPERTY AND EVIDENCE MODULE WORKSTATION 2,800.00 RMS-P2P POLICE TO POLICE INTERNET DATA SHARING No Charge RMS-RSW-T1 RESIDENTIAL SECURITY WATCH MODULE WORKSTATION 800.00 RMS-TRAIN-T1 TRAINING MODULE WORKSTATION 1,800.00 RMS•CA-T1 CRIME ANALYSIS MODULE 6,300.00 RMS- CAP LUS-T9 CRIME ANALYSIS PLUS 20,900.00 RMS-CFS-T1 CALLS FOR SERVICE MODULE WORKSTATION 800.00 RMS-WIZ-BASE-T2+ ACCIDENT WIZARD BASE SERVER LICENSE 3,750.00 RMS-WIZ-CLIENT-T9 ACCIDENT WIZARD WORKSTATION LICENSE 2,850.00 RMS-ANIMAL-T1 ANIMAL CONTROL MODULE 3,800.00 RMS-CANINE-Tt CANINE TRACKING MODULE 2,806.00 RMS-CRST-T1 CRIME STOPPERS MANAGEMENT MODULE 1,300.00 RMS-FR-TI FELONY REGISTRATION MODULE 800.00 RMS4NTEL IGENCE-T1 INTELLIGENCE MODULE 3,80Yt.00 RMS-ORD-TI ORDINANCE MODULE 800.00 RMS-QTRMSTR-TI QUARTERMASTER MODULE 2,800.00 RMS-SOFF-T1 SEX OFFENDER MODULE 7,600.00 Mobile Applications MCT-MSSITE BASE MOBILE SERVER SOFTWARE WORKSTATIONS SITE LICENSE 31,000,00 MCT-MFR-REV-T9 REVIEW MODULE FOR FIELD REPORTING WORKSTATIONS 26,400.00 MCT-CLIENT-T9 MCT CLIENT- DIGITAL DISPATCH 35,000,00 50 CT AP MCT CLIENT -MAPS 5,000.00 50 MCT-MFR-OFF-T9 MFR CLIENT- BASE INCIDENT/OFFENSE 40,000.00 25 MCT-MFR-MBLN-CLIENT-T9 MFR CLIENT- MO AN VERSION 10,000.00 1 MCT-AVL-HOST-T9 AVL SERVER HOST LICENSE 26,300.00 50 CT -AV -CLIENT MCT CLIENT-AVL 5,000.00 50 MCT-MFR-ARREST-T9 MFR CLIENT -ARREST 15,000.00 60 h4CT-MFR-ACC-T9 MFR CLIENT - ACCIDENT REPORTING 20,OW.00 i0 MCT-MFR-CANINE-T9 MFR CLIENT -CANINE 3,000.00 Message switch 1 MCT-SWI-T4 STATE/NCIC MESS AGING SOFTWARE 9,000.00 Web Based Apo( icatons 1 TNT-P2C POLICE 2 CITIZEN 7,000.00 Jail Management System JMS-BASE-SITE JAIL MANAGEMENT SYSTEM MODULE WORKSTATION SITE LICENSE 18,500.00 JMS-INT-STATE-LIVESCAN STATE LIVESCAN INTERFACE' 8,500.00 JMS-TNT-VINE JMS VINE INTERFACE 1,500.00 JMS-HH-WATCH HAND HELD SPECIAL WATCH MODULE 6,000,00 Subtotal $ 572,840.00 DISCOUNT DISCOUNT30% OFF LICENSE FEES $ (171,852.00) TOTAL LICENSE FEE $ 400,988.00 Notes to Software Table: Interfaces only. Customer shall be responsible for obtaining the applicable software, hardware and system software from the appropriate third party vendor. 2 Note: Mobiles applications do not include AVL hardware. SERVICES'' 2' 3: Dry. Part# Description Training Instaliatitln Project Management Pmfes44artai Services Implementatlon Conversion CAD Implementation Services t GAO.PROF-ADD-TECH ADDITIONAL TECHNICAL PROFESSIONAL SERVICES $ 2U200.p0 1 CAD -PR0E-A00-IMPL ADDITIONAL IMPLEMENTATION PROFESSIONAL SERVICES $ S 600.00 5 GAD-MAP.CONV MAP BASED GEOFILE GENERATION $12,600.00 1 CAQ-PROD-MGNT CAD PROJECT MANAGEMENT $ 22,400.00 -PROF -A NG CAD POWER $ 6,400.00 BCAD O CAD -PROF -ADD CAD POWER TRAININGAINI USERE 6,400.00 CAD -PROF -ADO CAD ADDITIONAL SA TRAINING 1,280.00 0404J5R-TRN _.. CAD USER TRAINING 25,600E0 RMS-WE,6-TRN CAD ADOMONAL PROFESSIONAL SERVICES - CAD RESOURCE MONITOR TRAINING 640.00 'llllllllllll � CAD-PGLTRN CAD FOLLOW-UP TRAINING 6,400.00 RMS Implementation Servlees RMS-PROFADO4MPL ADDITIONAL IMPLEMENTATION PROFESSIONAL SERVICES 62,720.00 O O RMS-PROD-MGNT PROJECT MANAGEMENT FOR RMS 35.840.00 RMS.MNT.TRN RMS MAINTENANCE TRAINING 6,400,00 N RMS-USR4RN 1R NJNGTRAINING RMS POWERR 12,800.00 RMS.USR-T RMS POUSER 0588 6.400.00 RMS-DET-TRN RMS TRAINING FOR DETECTIVES 12,800.00 HaMillalilliliall RMSZVR-TRN RECORDS MANAGEMENT SYSTEM OVERVIEW TRAANING 6,400.00 RMSADD-TRN RMS ADD -ON MODULE USER TRAINING 17,260.00 RMS-PGL-TRN RMS FOLLOW-UP TRAINING 6.400.00 Mobile APplicadons Implementation MCI -PROF -ADD ADDITIONAL PROFESSIONAL SERVICES MCT-FROJ-MGNT PROJECT MANAGEMENT SERVICES tr st 111 MFR-MNT-TRN MOBILE FIELD REPORTING MAINTENANCE TRAINING 3,840.00 1111111.1111111 m MCT.PROF-ADO MCTIMFR POWER USER TRAINING 5,760.00 MCT-PROF-ADO MCTIMFR USER TRAINING 57,600.00 MPROF-A00 POST GO FOEOAFR USER TRAINING 23,040.00 � ML,MGT-PROF-ADD MCTIMFR FOLLOWW UPP TRAINING 5,760.00 I 1 Web Based Applications Implementation Services INT-PROP-A00-IMPL ADDITIONAL PROFESSIONAL SERVICES-INTERNET APPLICATIONS INSTALLATION AND IMPLEMENTATION _ $12,000.00 INT-PROF-ADO ADDITIONAL PROFESSIONAL SERVICES-INTERNET APPLICATION TRAINING 3,120.00 INT-PROJ-MGNT PROJECT MANAGEMENTSERVICES FOR INTERNET APPLICATIONS 4,000.00 JMS tmplementadon SeMces 1 JMS-PROF-AOD4MPL A00411OP1At.iMPLEMENTAi'ION PROFESSIONAL SERVICES 23,320.00 1 JMS-PROD-MGNT PROJECT MANAGEMENT 12,800.00 1 JMS-MNT-TRN JMS MAINTENANCE TRAINING 3,840.00 4 JMS-USR-TRN JMS USER TRAINING 20,480.00 i JMS-PGL9RN JMSFOLLOW-UP TRAINING 5,12000 Data Conversions i GAD-PROF-A00 CAD DATA CONVERSION 16.800.00 1 RMS-PROPADO RMS DATA CONVERSION 107,300.00 RMS-PROF-A00 MANAGEMENT, CIA AND TESTING FOR DATA CONVERSIONS Custom ModlPcallons 11,2p atlan Services CAO•PROJ-MGNT CAD PROJECT MANAGEMENT FOR MA5 ALARM MONITORING INTERFACE 3,840.00 CAD-PROF-A00-IMPL ADDITIONAL IMPLEMENTATION PROFESSIONAL SERVICES 2,800.00 0 RM9-AROJ-MGNT PROJECT MANAGEMENT FOR OCATS INTERFACE 5,120.00 RMS-PROFJ+DO-IMPL ADDITIONAL IMPLEMENTATION PROFESSIONAL SERVICES 1,400,00 RMS-PROD-MGNT PROJECT MANAGEMENT FORCLETS INTERFACE 2,56000 RM5-PROF-ADD-iMPL AOJITIONALIMPLEMENTATION PROFESSIONAL SERVICES 1,400.00 RMS-PROD-MGNT PROJECT MANAGEMENT FOR RMS 3 S40.00 RMS-PFtOF-ADbIMPL ADDI"itONAL IMPLEMENTATION PROFESSIONAL SERVICES 2.800.00 RMS-PROJ.MGNT PROJECT MANAGEMENT FOR RMS RMS-PROP'AOD-IMPL ADDITIONAL IMPLEMENTATION PROFESSIONAL SERVICES 1,400.00 Dett Virmailzed Envimnmeni TGHJNSTALL-VM Implementation Se es for Virtuaiization Software 12,600.0n � Property and Evidence Bar Coding Hardware HA I nardwa, HerNce 1,400.00 turd r Hre Software an Ses Pat' TCH-INSTALL-0NSRE onSite Installation for Applirat alliall 5,60000 Bela Backup Solution 1 TCH-INSTALL-BKUP Implementation Ser.ces ft6- Onto Backup Solution 1,40000 TOTAL SERVICES FEE: $243,760.00 $12,600A0 $ 106,400.00 $ 91,080.00 $ 186,A40.00 5136,]00.00 QtV Part# Custom Modifications Fee 1 GMS'CUGT'M0D RK4SCUSTOM MODIFICATION 'OCATS/CLETSINTERFACE $51,500.00 1 RIVIS'CUSl-M{}D CAD CUSTOM MODIFICATION 'MA3ALARM MONITORING SYSTEM 15^00000 1 RMS'CUST-MOD RMSCU3T0M MODIFICATION ' ORANGE COUNTY BOOKING FORMS 21'000.00 1 RMS/CUST'MOD RM3CUSTOM MODIFICATION -CVP|inkWARRANT QUERY 10,00000 Custom Modifications Fees $g8'1UD.00 Notes tmServices Table: 1 Pricing is a good faith estimate based on the information available to SunGard Public Sector at the time u( execution of this Agreement. The 1'4n| amount that Customer will pay for these oon/inon (i.e., the "TOTAL SERVICES FEE") will vary based an the actual number of hours of services required to complete the services. If required, additional services will be provided onatime and noaharin|s basis athourly rates, billed a|O25hour (15 minute) increments, equal to SunGand Public Soo1u/s price rates for the aon/i000 at issue as specified herein. Hourly rates indicated below are only for time that SunGard Public Sector's employees are actually performing work or a service for Customer. SunGard Public Sector shall not bill Customer for any travel time (i.e.: time spent in transit between a SunGan1 Public Sector facility and Customer's facility or between Customer's facilities). Project Management: $160/per hour Training (unsito):$15O/porhour Tnaining(vveb/ruo,ote): $135/perhour, Installation/Implementation: $175/perhuur. Data Conversion and Custom Modifications: $200/per hour or $1,600 per day. Other Professional Services: 8100/perhour or$1,2OOper day. The above rates for additional services are not subject tochange for aperiod oftwelve (1 Execution Date. 2 Travel and living expenses are additional and will be billed monthly as Sun8ard Public services. o See Statements of Work attached hereto as Exhibits 3-5 (Custom Modifications), 2)months from the Sector renders the PAY AGENCY PRODUCTS': Qty. Part # Pay Agency Products Hardware & Software Dell Vlrtuallzed Environment 1 HWRSERV-BSE Dell Blade Sender Enclosure $ 31,688.00 3 HWR-SERV-VM-BLD Virtual Host Server 20,310.00 1 HWR-SAN-DELL Dell Compellent Storage Expansion 29,227.00 2 HWR-SAN-SWTCH Dell SAN Switch 9,092.00 1 THP-VMWARE-ESSPLS-PD5 vSphere 5 Essentials Plus Kit Production Support - 5Yr 5,295.00 4 THP-VMWARE-ESSPLS VMware vSphere 5.1 Essentials Plus Kit 4,495.00 3 THP-MS-WINSVRDCNTR Windows Sender 2012 Datacenter Edition 13,812.00 3 THP-MSSQLSTD-2CORE Microsoft SQL Server 2012 Standard Edition 2-CPU Core License 8,487.00 Property and Evidence Bar Coding Hardware 2 HWR-PBE-HWRKR P&E Bar -Coding Kit 4,692.00 Data Backup Solution 1 HWR-BACKUP-RCK Rack Mount Data Backup Solution 10,722.00 1 THP-SYM-BKPEXEC Symantec Backup ExecTM 2012 for Windows Servers 1,150.00 3 THP-SYM-VMAGT Symantec Backup Execm' 2012 Agent for VMware with first year of support 3,744.00 1 THP-SYM-MEDIA Symantec Backup ExecTM 2012 and Agents Media Kit 33.00 Third Party Hardware, Software and Services 3 HWR-PDA-PA500 Standard Handheld Application Device 3,792.00 20 THP-MS-VISIO Microsoft Visio 2010 Standard Edition 3,880.00 1 THP-PAGEGATE PageGate Network Paging Software 565.00 L Pay Agency Products Totals $ 150,984.00 Notes to Pay Agency Products Table: 'Actual shipping charges are additional and will be due upon delivery. SUMMARY OF COSTS Price Component Systems $ 400,988.00 Services (including Custom Modifications) 875,080.00 Pay Agency Products 150,984.00 Total $ 1, 427, 052.00 Improvement Fees (Second Year - see Maintenance Agreement) $ 105,990.00 Travel and Living Expenses (estimated) $ 114,000.00 APPLICABLE TAXES ARE NOT INCLUDED IN THIS EXHIBIT 1, AND, IF APPLICABLE, WILL BE ADDED TO THE AMOUNT IN THE PAYMENT INVOICE(S) BEING SENT SEPARATELY TO THE CUSTOMER. The amounts noted above shall be payable as follows: License Fee: 100% on the Execution Date. Installation: On invoice, upon completion. Project Management: To be billed at a flat monthly rate for eight months commencing on the Execution Date, Training Fees: On invoice, as incurred. Professional Services Fees: On invoice, as incurred. Conversion Fees: On invoice, as incurred Custom Modification Fees: 25%°/0 on the Execution Date; 75% on Acceptance (See SOW Exhibits 3-6) Implementation Services Fee: 25% on the Execution Date, and 75% upon Customer's written acceptance of SunGard Public Sector's implementation of all Software on Customer's Equipment. Customer will notify SunGard Public Sector in writing of its acceptance or non -acceptance of the Implementation service within thirty (30) days after receipt of invoice. If customer fails to give written notice within the specified timeframe, the services will be deemed accepted. Any notice of non -acceptance must be based solely upon non-performance in accordance with the provisions of Section 4, Services. Pay Agency Products Hardware & Software Fee: 100% on the Execution Date Pay Agency Products Services Fee: 50% on the Execution Date; 50% on invoice, upon completion. Pay Agency Products Initial Annual Maintenance: 100% upon the Execution Date. Annual Maintenance Fees for subsequent terms shall be invoiced by and paid directly to the Vendor. EQUIPMENT: Host(s) or client server configuration(s) and/or combinations of host(s) and client server configuration(s) within the United States of America for which SunGard Public Sector supports the Software. Customer acknowledges that certain Component Systems of the Software may require specific host or client configurations. Customer, as soon as reasonably practicable, will provide a detailed written description of the Equipment so that SunGard Public Sector can confirm that it is a configuration on which SunGard Public Sector supports use of the Software. NOTICE: To use any of the Software, Customer must also obtain, install on the Equipment and maintain SunGard Public Sector -supported versions of certain software products and software/hardware peripherals. By this notice, SunGard Public Sector is advising Customer that Customer should consult with its SunGard Public Sector Professional Services representative to obtain a written listing of such necessary software products and software/hardware peripherals. General Project Conditions are as follows: GENERAL PROJECT CONDITIONS General Project Conditions - Applies to Entire Project Item 1: This Agreement is based on the assumption that a Windows 2000 or higher Domain is already in place and functional. If this is not the case, the Customer is required to provide all necessary equipment and services for such implementation. Item 2: Item 3: Item 4: The Customer shall provide a certified TCP/IP network with all communications equipment and any other required components. The cabling of this network, installation of punch down panels, hubs, routers, etc. will be the responsibility of the Customer, Additionally, the Customer is responsible for acquiring software that is needed for monitoring and maintaining the network. SunGard Public Sector always recommends the highest performance connection for all LAN and WAN connections. Listed below are SunGard Public Sector's recommendations in order of highest throughput: a. 1 Gb CAT5 (LAN) or Fiber (WAN) b. 100 Mb CAT5 (LAN) or Fiber (WAN) c. 10 Mb CAT5 (LAN) or Fiber (WAN) d. Line of Site Technology If applicable, all RMS/JMS Workstations must be connected to a 10 Mb/sec or faster TCP/IP LAN. SunGard Public Sector recommends a 100 Mb/sec Switched LAN for optimum performance. Item 5: If applicable, all CAD Workstations must be connected to a dedicated 100 Mb/sec switched TCP/IP LAN. Item 6: Item 7: Item 8: Item 9: Item 10: The Customer is responsible for the physical placement of all CAD and/or RMS/JMS workstations and certifying that they are operational on the Customer's network. SunGard Public Sector will load our CAD and/or RMS/JMS software on up to five (5) CAD and/or RMS/JMS workstations and train the Customer on the loading process. SunGard Public Sectors CAD Application Software interfaces with the E911 telephone switch via an RS-232 Serial Cable. The Customer must provide this cable (with accurate pin -outs) to connect their E911 ALI Controller's CAD Port to the SunGard Services Workstation's serial port. The maximum length of this cable is 50 feet. In the event that a single CAD Server is servicing multiple communication centers (one CAD Server and multiple E911 ALI sources), a SunGard Public Sector Services Workstation will be required for each PSAP for proper ALI functionality. The Customer must also provide SunGard Public Sector with accurate ALI interface data formats from their E911 Vendor. In acquiring SunGard Public Sector's Message Switch and Mobile Software, the Customer is responsible for all of the associated costs for wireless, WAN and LAN communication with the local provider/State/NCIC networks. This may include the following: i. Dedicated Line ii. Any encryption to meet State and FBI requirements DSU to State iv. Any wireless carrier charges and setup v. Any installation Charges vi. Recurring charges or costs vii. Surcharges by the State The Customer shall implement an Uninterruptible Power Supply (UPS) system for all servers and all CAD workstations. This can be at the machine level or at the site level. SunGard Public Sector recommends the use of an enterprise level Master UPS and external generator for full power backup. SunGard Public Sector software is designed for use with laser jet printers for report output in order to utilize the wider margins available. Report output on non -laser printers (inkjet, dot-matrix, etc.) may be adequate, but is not guaranteed by SunGard Public Sector. Item 11: Virtual Environment Platform Infrastructure Overview. The server hardware may be made up of physical servers, virtual servers (using VMware ESX), or a combination of the two, provided, however, that following conditions apply. Customer and VMware are responsible for selecting the appropriate VMware application software and solution. VMware supports a set of certified operating systems and hardware. Customer and VMware are responsible for any interactions and/or issues that arise at the hardware or operating system layer as a result of their use of VMware. The use of a VMware virtual machine adds software overhead, which may impact performance or scalability. Any statements made by SunGard Public Sector on expected product performance on a hardware platform cannot be interpreted to apply to a virtual machine running on the same hardware platform. Customer must allocate at least an equivalent amount of virtualized resources to the OSSI systems in order to address performance issues. The VMware organization can provide information on how to tune your environment to maximize the performance within a virtual machine. If a performance issue is reported, the VMware layer, as well as the software, will be suspect in the research. Any research required on the VMware performance will be the responsibility of the Customer. SunGard Public Sector will use commercially reasonable efforts to investigate potential issues with OSSI software running in conjunction with VMware. Where issues are confirmed to be unrelated to the VMware software, SunGard Public Sector will support its software in a manner that is consistent with support provided when that software is running natively under the host operating system. Required and/or optional software vendors may not support VMware software. These vendors may require the issue to be reproduced independently from VMware software. Long Descriptions Part Number: CAD -SITE Description: BASE COMPUTER AIDED DISPATCH SYSTEM - SITE LICENSE TO INCLUDE; CAD -SITE - BASE COMPUTER AIDED DISPATCH SYSTEM CAD -CON - ADDITIONAL CAD CONSOLE LICENSE CAD-MAPD -ADDITIONAL CAD MAP DISPLAY LICENSE MCT-AVL-CAD - CAD CLIENT AVL LICENSE MCT-MIS - LAN CLIENT LICENSE FOR MESSAGE SWITCH CAD-MRM - CAD RESOURCE MONITOR DISPLAY LICENSE Long Description: COMPUTER AIDED DISPATCH BASE INCLUDES: Mulit-Jurisdictional CAD for Police, Fire, and/or EMS Call Taking and Dispatching Functions Tabular Geo-File Subsystem (without maps) Business and Sites Subsystem Unit Recommendation Subsystem Premise/Alert and Hotspots Subsystems Part Number: CAD-CON-T2 Description: ADDITIONAL CAD CONSOLE LICENSE Long Description: An additional license, in addition to the number of console licenses in the base CAD system, is required for each call taker and dispatch console/workstation to operate the CAD system. Part Number: CAD-MAP-T2 Description: FIRST CAD MAP DISPLAY AND MAP MAINTENANCE SOFTWARE LICENSE Long Description: First OASIS Map Display and Map Maintenance Software License for a CAD Workstation Includes: Pin Mapping of Calls for Service Data Map Editing and Maintenance software (training not included) Map Display for One Workstation Part Number: CAD-MAPD-T2 Description: ADDITIONAL CAD MAP DISPLAY LICENSE Long Description: An additional license, in addition to the number of map console licenses in the base CAD system, is required for each additional call taker and dispatch console/workstation to display maps with the CAD system. Each license represents one workstation, not concurrent user. Part Number: MCT-AVL-CAD-T2 Description: CAD CLIENT AVL LICENSE Long Description: SunGard OSSI's Automatic Vehicle Locator (AVL) software for the CAD workstation allows the communicator to view/track/find mobile units in the Feld. This product requires that the Customer purchase maps. Part Number: CAD-E911-T2 Description: E911 INTERFACE MODULE Long Description: The E911 Interface allows CAD to communicate to the E911 controller's ANI/ALI serial The Customer must provide an RS232/serial cable (with accurate pin -outs) from their E911 ANI/ALI controller's CAD port to the CAD server's serial port. The Customer must also provide SunGard with accurate ANI/ALI interface data formats from their E911 vendor that defines the data stream characters and their stop and start positions. Part Number. MCT-MIS-T2 Description: LAN CLIENT LICENSE FOR MESSAGE SWITCH Long Description: A client license is required for each CAD, RMS or JMS workstation connected to the Customers LAN or WAN to access SunGard Message Switch, The Message Switch Client provides the following functions: Workstation -to -workstation messaging Mobile -to -workstation messaging (if mobile applications are licensed) SunGard's standard State/NCIC queries Part Number: GAD-MRM-T2 Description: CAD RESOURCE MONITOR DISPLAY LICENSE WITH MAPS Long Description: CAD Resource Monitor (CRM) with maps is a limited read only version of CAD that allows the Customer to view CAD activity and various calls for service reports. CRM requires that the workstation be connected to minimally a 100 MS LAN. The quantity of one (1) means one workstation software license. To have this product with mapping functionality, base CAD maps must be operational with the CAD System. Part Number. MAP -CONVERTER Description: MAP CONVERTER SOFTWARE Long Description: This software converts ESRt based map data to a format useable by SunGard's product line. Part Number: CAD-INT-C2C Description: CAD 2 CAD Long Description: The C2C (CAD to CAD) module is designed to transfer events between two independent CAD systems. This is a powerful feature for a dispatch center that is handling an event and needs to route the event to another dispatcher center for action. In addition to call routing, other features of C2C include: Notification of completed transfer. Notification of transferred call dispatched. Notification of failed call transfer if the recipients C2C system is down. Notification of Nature Code change by originating agency. Transfer of remarks between C2C events. Relay of ProQA summary Information (if used). Notification of ProQA response upgrades or downgrades. As a result of the functionality listed above, C2C creates a virtual single site dispatch center allowing for calls to be routed and notes added as if everyone was using one CAD system. This product requires TCP/IP connectivity between the respective Customers. This connectivity Is the responsibility of each participating Customer. If a non -dedicated TCP/IP connection is chosen (Le. intemet connectivity), then a VPN solution is highly recommended for security reasons, All fircw fill and VPN connectivity between the Customers are the responsibility of me participating Customers. Part Number: CAD-PG-T2 Description: ALPHA NUMERIC PAGING MODULE Long Description: The Alpha -Numeric Paging module is designed to automatically send an alphanumeric page to responding units upon dispatch. Our paging module supports the ability to send individual personalized messages to specific pagers directly from CAD. This module supports group paging. For example, a volunteer fire station will need to have a single group Pager Identifier Number (PIN) set up that will alert all firefighters for that specific station. Part Number: CAD-INT-PG Description: CAD INTERFACE TO PAGEGATE Long Description: SunGard's interface to NotePage, Inc.'s PageGate software allows the CAD Paging module to interface with the PageGate third party product. PageGate allows multiple paging service providers. This does not include the license fees (PageGate & ASCII Command Line interface) for the PageGate software. Part Number: CAD -PROF -ADD -TECH Description: ADDITIONAL TECHNICAL PROFESSIONAL SERVICES Long Description: Additional Professional Services --Hardware and Technical Services Up to 18 days of technical implementation services including: Temporary HW server implementation (1 day) Production HW server implementation (1 day) On -site server installation, mounting (3 days) Technical project consulting (5 days) (Troubleshooting, go live prep, post go live review) On -site Go Live Support (1 @ 4 days) Assist with Mock go live (2 days) Planning, Discovery, and Project Kick-off (2 days) Part Number: CAD-PROF-ADD-IMPL Description: ADDITIONAL IMPLEMENTATION PROFESSIONAL SERVICES Long Description: Additional Professional Services --CAD Installation and implementation Up to 51 days of services related to installation and implementation of ONESolution CAD, including: CAD and CAD Resource Monitor application installation and initial configuration (2.5 days) CAD standard and custom interface installation and implementation (12 days) CAD planning, discovery, and project kick-off (2 days) CAD build assist (5 days--4 days on -site, 1 day of preparation and follow-up) Conduct 3 remote data audits and system reviews (5 days) Set up and configure 5 CAD workstations (1 day) Mock Go Live assistance (2 days) On -site Go Live Support (2 resources—AIC and 2 trainers- @ 4 days) Remote Application configuration assistance (10 days) Go Live Preparation and post go live implementation dose -out Assistance (2 days) Part Number CAD-MAP-CONV Description: MAP BASED GEOFILE GENERATION Long Description: Geo-File Generation Up to 9 days of service for implementation of maps, including: Minimum of 3 map data audits/reviews (3 days) Assistance creating and testing centerline data and map polygons/layers (6 days) NOTICE OF SUNGARD'S DEPENDENCY ON CUSTOMER'S GIS DEPARTMENT: SunGard's ability to provide conversion services relating to Geographic Information System (GIS), maps or geographic analysis, etc. is contingent on the Customer providing SunGard with the resources and data defined in SunGard's CAD Map Resource Guide that is incorporated into this agreement as an Exhibit. Part Number: CAD-PROJ-MGNT Description: CAD PROJECT MANAGEMENT Long Description: CAD project management includes professional services from SunGard for project coordination and project management. The project management fee also includes coordinating with the Customer's project manager all SunGard related deliveries such as application software, implementation services, and scheduling of SunGard's resources with the Customer. Part Number: CAD-MNT-TRN Description: CAD MAINTENANCE TRAINING Long Description: Training for key personnel and system administrators (4-6 people max.) responsible for system configuration (including setting codes to reflect agency business practices) and maintenance. Class duration = up to 4 days on -site, plus class preparation/follow up. Part Number: CAD -PROF -ADD Description: CAD POWER USER TRAINING Long Description: CAD Power User Training Hands-on training on ONESolution CAD for key personnel intended as "go -to" product esperts. 4 classroom days plus 1 day of SunGard trainer preparation and follow-up. Part Number CAD -PROF -ADD Description: CAD ADDITIONAL SA TRAINING Long Description:. CAD Additional SA Training Up to one day of training focusing on review of CAD security and System Options/Preferences. Part Number: CAD-USR-TRN Description: CAD USER TRAINING Long Description: CAD User Training Hands-on training on ONESolution CAD for 911 operators, 4 classroom days, plus one day of preparation and follow-up. 10 participants maximum. Customer is responsible for providing, setting up, and testing appropriate computer classroom environment. Part Number: RMS-WEB-TRN Description: CAD ADDITIONAL PROFESSIONAL SERVICES - CAD RESOURCE MONITOR TRAINING Long Description: CAD Additional Professional Services —CAD Resource Monitor Training On -site instructor -led training, one session of up to 4 hours focusing on demonstration of CAD Resouce Monitor. Part Number CAD-PGL-TRN Description: CAD FOLLOW-UP TRAINING Long Description: CAD Follow-up Training Four post go live end -user training refresher days. Also includes one day of SunGard trainer preparation and follow-up. 10 participants maximum per class. Part Number: RMS-BASE-SITE Description: BASE RECORDS MANAGEMENT SYSTEM -SITE LICENSE TO INCLUDE: RMS-BASE RECORDS MANAGEMENT SYSTEM RMS-BAR-HOST-BAR CODING RMS-ACCIDENTS RMS-NTF - NOTIFICATIONS RMS-MAP - MAP DISPLAY AND PIN MAPPING RMS-BIKE - BIKE REGISTRATION RMS-LINK - LINK ANALYSIS RMS-P&E - PROPERTY AND EVIDENCE RMS-RSW - RESIDENTIAL SECURITY WATCH RMS-TRAIN - TRAINING RMS-CA - CRIME ANALYSIS RMS-CAPLUS-CRIME ANALYSIS PLUS RMS-CFS - CALLS FOR SERVICE RMS-WIZ-BASE - ACCIDENT WIZARD RMS-CANINE RMS-ANIMAL RMS-CRIME STOPPERS RMS-FR-FELONY REGISTRATION RMS-INTELLIGENCED RMS-ORDINANCE RMS-QUARTERMASTER RMS-SEX OFFENDER Long Description: RMS-BASE LICENSE INCLUDES: Incident/Offense Module CrimeMatch Reporting Arrest Module Warrants Module UCR Property Management Master Name Module Master Vehicle Module Master Location Module Case Management Module Daily Bulletin Employee Demographics Module Oft Duty Employment Tracking Module Standard Traffic Citation Module Standard Traffic Warning Module Miscellaneous Cash Receipts Module State Specific IBR or UCR Reporting Module Field Contact Module Part Number: RMS-BAR HOST-T9 Description: BAR CODING SERVER LICENSE WORKSTATION Long Description: Bar -Coding Host allows client to communicate to host server and the Property and Evidence module. Part Number: RMS-ACCIDENT-T9 Description: BASIC ACCIDENT MODULE WORKSTATION Long Description: The Accident module provides the ability to capture basic crash -related data elements and crash diagrams accidents and replicate the information to the primary state specific form for printing. Part Number: RMS-NTF-T9 Description: NOTIFICATION MODULE WORKSTATION Long Description: The Notification module allows a user to create system rules that will notify a Ilst of recipients when certain data -related activities have occurred within RMS. Such activities might include a person viewing a record, changing a specific data element on a record, or entering a new record into the system. Along with an optional audible alert, notification 'hits' will be displayed on the recipients' desktop at login and at user defined intervals during the user session. This module requires an additional day of training. Part Number: RMS-MAP-T9 Description: RMS MAP DISPLAY AND PIN MAPPING LICENSE WORKSTATION Long Description: Provides the ability to pin map locations from SunGard's PISTOL Records Management System searches and view multiple layers. Requires Mapping Geo-file generation and a license of the first map view. This requirement may be filled by mapping from CAD. Part Number: RMS-BAR-CLIENT-T9 Description: BAR CODING HAND-HELD CLIENT LICENSE - EACH WORKSTATION Long Description: SunGard's Bar coding Client Software allows for the following business functions within the Property & Evidence module: Batch processing, including transfers, dispositions, chain of custody transactions and inventory functions. License is per workstation. Part Number: RMS-BIKE-T1 Description: BIKE REGISTRATION MODULE WORKSTATION Long Description: This module tracks the registration of bicycles with the agency. This module tracks owner, the physical description of the bike, agency issued registration number, serial number and OAN and other relative information. Part Number: RMS-LINK-T4 Description: LINK ANALYSIS MODULE Long Description: The Link Diagramming Analysis module allows investigators and crime analysts to construct and view diagrams of RMS data. Users of this module can easily export Names, Incidents, Vehicles, etc. to a graph where the Link Analysis Engine optimizes the objects and their relationships for analysis and viewing. While this module is lightly linked with RMS functionality, This tool can also act as a stand alone case analysis or brainstorming tool, placing valuable information in a structured format for presentation to others with better organization than manual methods. Part Number: RMS-P&E-T1 Description: PROPERTY AND EVIDENCE MODULE WORKSTATION Long Description: Includes software to track and keep inventory of property stored in an evidence environment. The software is bar code compliant; however, bar code software and hardware are available separately. Part Number: RMS-P2P Description: POLICE TO POLICE INTERNET DATA SHARING Long Description: SunGard's Police to Police (P2P) application is a browser -based solution that enables public safety agencies to share information from their Records Management System while maintaining complete control over their own RMS. Currently, this functionality includes: Base Name Query Base Incident Query Base Pawn Query Base Vehicle Query Base Property Query Mugshots with Line-ups Basic first -level involvements plus detail page views of many involvements Each Site must provide the following: Each site must have a firewaii that is approved by SunGard. Each site must have a constant Internet connection to a Windows 2000 Workstation or server (minimum 256kbps Bandwidth), not a dial -up to host their data. Each site must provide PCAnywhere access to the desktop of the server above for SunGard to support via the Internet. Part Number: RMS-RSW-T1 Description: RESIDENTIAL SECURITY WATCH MODULE WORKSTATION Long Description: This module records residential establishments or other locations that need special monitoring. The results of officer's patrol activities are recorded for each special location. Module interfaces with SunGard's CAD System to notify Communicator of existing active Residential Security Check at a particular location, Part Number: RMS-TRAIN-T1 Description: TRAINING MODULE WORKSTATION Long Description: The Training module records employees' training history within the agency, including courses taken, earned certifications, including re -certification tracking, and earned titles. Part Number. RMS-CA Description: CRIME ANALYSIS MODULE Long Description: The Crime Analysis module provides the ability to pin map events from one or more RMS application modules simultaneously and identify high crime areas within defined geographic regions. This product includes forecasting and time series tools. These features will provide agendes with powerful investigative information that can save personnel hours and assist in identifying resource deployment strategies based upon historical events. Site license for Crime Analysis (pin mapping multiple modules, Time Analysis and CornStat). Part Number: RMS-CAPLUS Description: CRIME ANALYSIS PLUS Long Description: Crime Analysis module that combines data from both CAD and RMS. CA Plus allows Crime Analysts to perform predictive future -crime analysis, identify high crime areas, pin -map events, and eliminate hours of research and mapping. Designed to download, view, and analyze incidents from CAD and RMS, Crime Analysis Plus features easy -to -use navigation, analysts tools, pattern librarian, and time slice function. Part Number: RMS-CFS-T1 Description: CALLS FOR SERVICE MODULE WORKSTATION Long Description: The Calls for Service module allows users to enter and maintain records for service events within the agency. Information includes call date/time, nature code, location, dispatch, arrival times, clear times, and responding unit(s). Part Number: RMS-WIZ-BASE Description: ACCIDENT WIZARD BASE SERVER LICENSE Long Description: This provides the Accident Drawing Wizard Server License. This module is required to provide the ability to use the wizard on any workstation, mobile or on the LAN. Part Number: RMS-WIZ-CLIENT-T9 Description: ACCIDENT WIZARD WORKSTATION LICENSE Long Description: This provides the Accident Drawing Wizard per workstation license. Visio 2003 standard edition or higher is required on each workstation or laptop. Part Number: RMS-ANIMAL-T1 Description: ANIMAL CONTROL MODULE Long Description: The Animal Control module allows for the collection of information related to the operations of the agency's Animal Control Division, including tracking of events surrounding the capture or surrendering of an animal to the Animal Shelter, Includes the ability to store narrative information and follow up tracking entries associated with the status and/or disposition of the animal. The application will allow for tracking of dangerous animal alerts at specific locations and allow for the storage of system attachments, including images of the animal when available. This module will have separately assigned security access within RMS'. Summary reporting will be available to generate shelter statistics and manage the shelter population. Includes Animal Services dashboard to provide facility population statistics and other information quickly. Part Number: RMS-CANINE-T1 Description: CANINE TRACKING MODULE. Long Description: This module is designed to collect information related to activities where a K-9 team has become involved. This module participates in the existing RMS security model, allowing the Customer to assign user access rights to the K-9 module. Multiple K-9 activities may be associated with one K-9 record. The module will allow for collection of both "training" and "working" activities. "Working" activity is defined as non -training events where the K-9 team has become involved. The K-9 tracking module participates in the involvement subsystem by establishing involvements between a valid incident report record and the K-9 record linked by a common case number. An involvement will also be created to the master location record associated with the K-9 activity. Part Number: RMS-CRST-T1 Description: CRIME STOPPERS MANAGEMENT MODULE Long Description: This module gives the ability to track narrative tip information as well as associate an unlimited number of master name records and related vehicles, associated with the tip. The module interacts with SunGard's standard involvement subsystem for names entered as a related name to the Crime Stoppers record. The module also provides the following: Ability to track payments made to Crime Stopper informants and track the number of cases that were cleared from a specific tip, including a breakdown of the number of felony and misdemeanor arrests made from the tip. Ability to track which agency/unit the tip has been referred to for follow up. Ability to generate seven summary reports based upon Crime Stoppers data such as: Crime Stoppers Monthly Report, Crime Stoppers Referral Listing, Summary by Nature of Call, etc. Part Number: RMS-FR-Tt Description: FELONY REGISTRATION MODULE Long Description: The Felony Registration module participates in the name alert subsystem of RMS and MFR. This module is not state specific for all states. Part Number: RMS-INTELLIGENCE-T1 Description: INTELLIGENCE MODULE Long Description: The RMS Intelligence module allows tracking of a master intelligence investigation and associate multiple activities associated with the master investigation. Activity records accommodate activity types such as surveillances, drug buy/sales, etc. Each activity contains related names, vehicles, and master phone database entries. Intelligence participates in the notification subsystem, system attachments, and the involvement subsystem. Enhanced security exists, hiding involvement summary from users not authorized to access the Intelligence module components. Part Number: RMS-ORD-Tl Description: ORDINANCE MODULE Long Description: This module will capture information related to the issuance of local ordinances violations. Records entered into the Ordinance module are non -reportable offenses in terms of UCR and 1BR data submission. Part Number. RMS-QTRMSTR-T1 Description: QUARTERMASTER MODULE Long Description: The Quartermaster module facilitates tracking inventory maintenance for agency definable property items issued by the agency. The module has both an inventory maintenance component and an ordering user interface, allowing individual officers to request specific equipment needs. Inventory items may include disposable (or issue -once) items such as t-shirts and other clothing items or returnable, serialized property items such as weapons, bullet proof vests, etc. The module utilizes bar code technology to facilitate the order filling process, generate reports on items at or below reorder point, track historical inventory issuance per item, and track preferred vendor information for each item. SunGard's Barcoding licensed separately. Part Number: RMS-SOFF-T1 Description: SEX OFFENDER MODULE Long Description: This non -state specific module allows for the registration and agency reports of sex offenders. It allows for various classification levels and various re -registration rules. Part Number: RMS-PROF-ADD-IMPL Descrption: ADDITIONAL IMPLEMENTATION PROFESSIONAL SERVICES Long Description: Additional Professional Services—RMS Installation and Implementation Up to 46 days of services related to installation and implementation of ONESolution RMS, Including: Initial RMS installation and configuration (3 days) RMS planning, discovery, and project kick-off (2 days) Conduct 3 data audits and system reviews (5 days) Lead assisted build (5 days--4 days on -site, 1 day of SunGard preparation and follow-up) Assist with testing and validation of converted data (10 days) On -site Go Live Support (2 resources—AIC and Trainer— @ 4 days) Remote application configuration assistance (10 days) Go Live preparation and Implementation Close-out Assistance (3 days) Part Number: RMS-PROJ-MGNT Description: PROJECT MANAGEMENT FOR RMS Long Description: Includes professional services from SunGard for management oversight and coordination with the Customer's project management, SunGard's internal resources and any third party vendors. Includes coordinating with the Customer's project manager all SunGard related deliveries such as application software, implementation services, and scheduling of SunGard's resources with the Customer. Part Number: RMS-MNT-TRN Description: RMS MAINTENANCE TRAINING Long Description: Training for system administrators and key personnel (4-6 people max.) responsible for system configuration (including setting codes reflecting agency business practices) and maintenance. Topics include selecting application settings and building code tables. Class duration = up to 4 days on -site, plus Bass preparation/follow up. SunGard recommends scheduling this training at company headquarters in High Point, NC. If Customer requests on -site training, the Customer is responsible for setting up a suitable training environment following guidelines provided by SunGard. Part Number: RMS-USR-TRN Description: RMS USER TRAINING Long Description: Training for end -users (10 people max.) on base RMS. Topics include navigation, data entry, searching, and reporting. Class duration = up to 4 days on -site, plus class preparation/follow up. Part Number: RMS-PROF-ADD Description: RMS POWER USER TRAINING Long Description: RMS Power User Training RMS User training for key personnel. 4 classroom days plus 1 day of SunGard trainer preparation and follow-up Part Number: RMS-DET-TRN Description: RMS TRAINING FOR DETECTIVES Long Description: RMS User Training for Detectives Two 2-day RMS User training Gasses focusing on Case Management, Investigator Dashboard, and other tools used by investigators. Also includes 1 day of trainer preparation and follow-up. Part Number: RMS-OVR-TRN Description: RECORDS MANAGEMENT SYSTEM OVERVIEW TRAINING Long Description: RMS Overview Training Two 2-day RMS overview training classes for administrative and/or specialty module users. Also includes one day of SunGard trainer preparation and follow-up. Maximum participants = 10 Part Number: RMS-ADD-TRN Description: RMS ADD -ON MODULE USER TRAINING Long Description: RMS Add -on Modules and Course Durations (in days): P&E training and bar-code install (2 days) Quartermaster training and bar-code installation (1 day) CA (.5) LA (.5) Crimestoppers (.5) Fel reg (.5) intell (.5 ordinance (.5) accident (.5) Notifications (.5) Canine (.5) An Con (1) Sex Off (.5) Bike (.5) RSW (.5) Training (.5) Crime Analysis Plus (2.5) Calls for Service (.5) Part Number: RMS-PGL-TRN Description: RMS FOLLOW-UP TRAINING Long Description: RMS Follow-up Training Four one -day post go live refresher training classes on RMS. Also includes one day of SunGard trainer preparation and follow-up. Part Number. MCT-BMS-SITE Description: BASE MOBILE SERVER SOFTWARE WORKSTATIONS SITE LICENSE TO INCLUDE: MCT-MFR-REVIEW - REVIEW MODULE FOR FIELD REPORTING MCT-MFR-MBLN-CLIENT - MOBLAN VERSION Long Description: BASE MOBILE SERVER SOFTWARE WORKSTATIONS SITE LICENSE TO INCLUDE: MCT-MFR-REVIEW - REVIEW MODULE FOR FIELD REPORTING MCT-MFR-MBLN-CLIENT - MOBLAN VERSION Server license of SunGard's Mobile Server Software to support Mobile Units registered on the Message Switch. Mobile Server processes all mobile inquiries to SunGard's CAD and RMS databases. Part Number. MCT-MFR-REV-T9 Description: REVIEW MODULE FOR FIELD REPORTING WORKSTATIONS Long Description: The Field Review Module allows officers to submit reports wirelessly (via the RF Network) for supervisor review. The supervisor may then approve the report or deny the report and return the report (via the RF Network) to the officer for correction. Once approved, the reports are wirelessly submitted to the agency's RMS. Part Number: MCT-CLIENT-T9 Description: MCT CLIENT - DIGITAL DISPATCH Long Description: Workstation license for the application software for the mobile unit allows the unit to receive and transmit digital (silent) dispatching, car -to -car and car -to -console messaging, premises and call information, magstrlpe reading (where available). It also performs local, State and NCIC queries, and receives search information and mugshots from RMS. Any additional hardware must be purchased separately. Part Number: MCT-MAP-T9 Description: MCT CLIENT - MAPS Long Description: Provides the ability for officers to view maps, automatically display the location of a CAD event, and vie of the same map available in CAD. Maps also allows officers the ability to pin map mobile search results. This module is a prerequisite for SunGard's Automatic Vehicle Locator (AVL) Module, ultiple layers Part Number: MCT-MFR-OFF-T9 Description: MFR CLIENT- BASE INCIDENT/OFFENSE Long Description: The Incident/Offense Module provides the ability for officers to enter Incident Reports, Supplement Reports and Field Contacts on the mobile unit. Officers can also perform basic IBR or UCR edits on Incident Reports. Part Number: MCT-MFR-MBLN-CLIENT-T9 Description: MFR CLIENT- MOBLAN VERSION Long Description: Provides the ability for the officer to enter Incident Reports, Supplement Reports, Field Contacts and Supervisory Review on the agency's RMS LAN. Officers can also perform basic IBR or UCR edits on Incident Reports. Part Number: MCT-AVL-HOST-T9 Description: AVL SERVER HOST LICENSE Long Description: This is the CAD Server License of SunGard OSSI's Automatic Vehicle Locator (AVL) software. Part Number. MCT-AVL-CLIENT-T9 Description: MCT CLIENT - AVL Long Description: SunGard OSSI's Automatic Vehicle Locator (AVL) software for the mobile computer allows the user to have a "moving map display' in the vehicle and transmit their location back to CAD. CAD users are able to display and track vehicles equipped with SunGard OSSI's AVL. Part Number: MCT-MFR-ARREST-T9 Description: MFR CLIENT - ARREST Long Description: The Arrest Module allows officers using SunGard's Mobile product to capture arrest data which is transferred to SunGard's standard Arrest Module in RMS. The arrest report can be printed in the car. Printer hardware is not included. In some states, this Module does reproduce the state form and can print in the Part Number: MCT-MFR-ACC-T9 Description: MFR CLIENT -ACCIDENT REPORTING Long Description: Allows officers using SunGard's Mobile product to prepare traffic crash reports in the field. Accident diagram capability may be added by purchasing SunGard's crash wizard and Microsoft Visio. Part Number: MCT-MFR-CANINE-T9 Description: MFR CLIENT - CANINE Long Description: This module is designed to collect information related to activities where a K-9 team has become involved. This module participates in the existing RMS security model, allowing the Customer to assign user access rights to the K-9 module. Multiple K-9 activities may be associated with one K-9 record, The module wilt allow for collection of both "training" and "working" activities. "Working" activity is defined as non -training events where the K-9 team has become involved. The K-9 tracking module participates in the involvement subsystem by establishing involvements between a valid Incident report record and the K-9 record linked by a common case number. An involvement will also be created to the master location record associated with the K-9 activity. Part Number: MCT-PROF-ADD-IMPL Description: ADDITIONAL PROFESSIONAL SERVICES Long Description: Additional Professional Services --Mobile Applications (MCT, MFR) and Message Switch Installation and Implementation. Up to 37 days of services related to installation and implementation of MCT, MFR, and message switch, including: Initial MCT installation, configuration, and Mnt. Training, install digital dispatch client (4 days) Initial Message Switch installation and configuration (2 days) MCT vehicle Installation (20 days - 2 resources @ 10 days each) Initial MFR Installation and configuration (2 days) On -site Go Live support (2 resources © 4 days) Post Go Live close-out assistance (1 day) Part Number: MCT-PROJ-MGNT Description: PROJECT MANAGEMENT SERVICES Long Description: Includes professional services from SunGard for management oversight and coordination with the Customer's project management, SunGard's internal resources and any third party vendors. Includes coordinating with the Customer's Project Manager for all SunGard related deliveries such as application software, implementation services, and scheduling of SunGard's resources with the Customer. Part Number: MFR-MNT-TRN Description: MOBILE FIELD REPORTING MAINTENANCE TRAINING Long Description: Training for system administrators and key personnel (4-6 people max.) responsible for system configuration (Including setting codes reflecting agency business practices) and maintenance. Topics include setting up the MFR application on the server and laptops, report submission and approval, and key interactions with RMS. Class duration v up to 2 days on -site, plus class preparation/follow up. Part Number: MCT-PROF-ADD Description: MCT/MFR POWER USER TRAINING Long Description: MCT/MFR Power User Training Hands-on product instruction for power users on ONESolution MCT & MFR. 3.5 classroom days, plus one day of prepa up. 10 participants maximum. Customer is responsible for providing, setting up, and testing appropriate computer classroom environment. n and folio Part Number: MCT-PROF-ADD Description: MCT/MFR USER TRAINING Long Description: MCT/MFR User Training Hands-on product instruction on ONESolution MCT & MFR. 3.5 classroom days, plus one day of preparation and follow-up. 10 participants maximum. Part Number: MCT-PROF-ADD Description: POST GO LIVE CSO MCT/MFR USER TRAINING Long Description: Post Go Live CSO MCT/MFR User Post go live training for MCT/MFR. 3.5 days total plus 1 day trainer preparation and follow-up. 10 participants per class maximum. Part Number: MCT-PROF-ADD Description: MCT/MFR FOLLOW UP TRAINING Long Description: MCT/MFR Follow-up Training Post go live refresher training for MCT/MFR, 3.5 days total plus 1 day trainer preparation and follow-up. 10 participants per class maximu Part Number: MCT-SWI-T2 Description: STATE/NCIC MESSAGING SOFTWARE Long Description: The Message Switch software Includes a query interface from the SunGard Application to the State computer system and to the FBI/NCIC system via the state system. The Message Switch will allow for the following functions: Workstation -to -Workstation messaging State/NCIC query interface directly from the Data Entry window Responses from the State will come back to the user in the message queue The Message Switch must run on Windows 2000 Server or higher, not a Workstation, due to Client Access License limitations of the workstation. The Message Switch supports basic State/NCIC queries. All State/NCIC data entry functions must be performed with state supplied software or technology. Part Number: INT-P2C Description: POLICE 2 CITIZEN Long Description: Police to Citizen (P2C) is an Internet based application for citizens to search information posted by the agency. Citizens can search accident reports, view daily bulletin and missing persons, view the Customer's calendar of events, and report basic incidents. This application is easily customizable to the Customer's preference. allowing the agency to quickly change graphics and the information that is displayed on the portal. This application must run on a dedicated server with no other applications. Must include a server that has IIS 5 or above, minimum 1 GHz Processor, and minimum 512 MB RAM. SunGard's Technical department will provide server specs and pricing as needed. Part Number INT-PROF-ADD-IMPL Description: ADDITIONAL PROFESSIONAL SERVICES-INTERNET APPLICATIONS INSTALLATION AND IMPLEMENTATION Long Description: Up to 9 days of services related to installation and implementation of ONESolulion P2C, P2P, and Dashboard, including: Initial Installation and configuration of P2C (3 days) Initial installation and configuration of P2P (1 day) Initial installation and configuration of ONESolution Dashboard (3 days) Configuration assistance and go live preparation for internet applications (2 days) Part Number: INT-PROF-ADD Description: ADDITIONAL PROFESSIONAL SERVICES-INTERNET APPLICATION TRAINING Long Description: P2C Administrator Training (1 day) P2P training (1/2 day) ONESolution Dashboard Administrator and User Training (1.5 days) All Internet application training is conducted by instructor -led webinar Part Number: INT-PROJ-MGNT Description: PROJECT MANAGEMENT SERVICES FOR INTERNET APPLICATIONS Long Description: Includes professional services from SunGard for management oversight and coordination with the Customer's project management, SunGard's internal resources and any third party vendors. Includes coordinating with the Customers project manager all SunGard related deliveries such as application software, implementation services, and scheduling of SunGard's resources with the Customer. Part Number: JMS-BASE-SITE Description: JAIL MANAGEMENT SYSTEM MODULE WORKSTATION SITE LICENSE TO INCLUDE: JMS-BASE - JAIL MANAGEMENT SYSTEM JMS-MS DISPLAY - MUGSHOT DISPLAY SOFTWARE Long Description: JAIL MANAGEMENT SYSTEM MODULE WORKSTATION SITE LICENSE TO INCLUDE: JMS-BASE - JAIL MANAGEMENT SYSTEM JMS-MS DISPLAY - MUGSHOT DISPLAY SOFTWARE JAIL MANAGEMENT BASE SYSTEM INCLUDES: On Line Booking (intake) Central Names Interface Automated Wants and Civil Checks Initial Inmate Screening - Medical and Suicide Risk Assessment Arrest Information Bond Information Property Management Integration with Mugshot System Inmate Tracking Court List Generation Scheduled Events Management (Court, Medical Appointment, etc.) Holds Facility Capacity Agency and Occupancy Inmate Cash Accounts Payment History Medical Cost Tracking Criminal History Part Number: JMS-INT-STATE-LIVESCAN Description: STATE LIVESCAN INTERFACE Long Description: This is SunGard's LiveScan (CardScan) interface module. This interface passes the arrest portion of the booking record from SunGard's application software to the LiveScan (CardScan) device to eliminate redundant data entry. The LiveScan device must be on the local LAN, and based on state requirements, this may require the Customer to install a second NIC In the LiveScan device. SunGard has not included the cost for that card or service for the second NIC installation. Listed below is an inventory of Customer's responsibilities: Customer is responsible to provide network connection for the LiveScan device to the State Agency. The Customer must verify that the LiveScan vendor has the LiveScan computer set up to receive demographics transfer. In most cases the LiveScan vendor charges for these services and for the associated interface software. These are all the responsibilities of the Customer and are not included in this Proposal/Contract. Customer must be able to "ping" the LiveScan device on the Windows 2000, or higher, network prior to SunGard delivering the LiveScan Interface Software. Customer must provide a toll -free number, IP address, user login name and user password to access the LiveScan network using TCP/IP. Customer must provide all hardware, modem, PC, phone lines and any other required equipment or software to connect to the associated State Department for the LiveScan Interface. Customer must have completed and certified the above mentioned items. Customer is responsible for all technical resources to meet these requirements. Customer must coordinate with the Slate departments to support these efforts and testing these Interfaces. If multiple trips are required because the Customer or other involved party did not complete their tasks, the Customer will be required to reimburse SunGard for the additional travel and living expenses. SunGard OSSI is only providing SunGard OSSI's software and related implementation services. Part Number: JMS-INT-VINE Description: JMS VINE INTERFACE Long Description: This interface allows participation in the nationwide VINE (Victim Information Notification Everyday) network. Complete inmate records are sent to VINE on a schedule determined by the agency. This timely reporting ensures the current inmate information is always available to the VINE program. Part Number: JMS-HH-WATCH Description: HAND HELD SPECIAL WATCH MODULE Long Description: This module extends the usability of the JMS special watch module, allowing correction officers to record special watch observations away from a workstation. With the handheld interface, special watch records can be downloaded to the handheld device. Once special watch observations are completed, They can be uploaded into the JMS special watch module observation log as permanent record. This requires an approved Pocket PC device. Please consult product management to determine approval of the specific Pocket PC device desired to be used. Part Number: JMS-PROF-ADD-IMPL Description: ADDITIONAL IMPLEMENTATION PROFESSIONAL SERVICES Long Description: Additional Professional Services—JMS Installation and Implementation Up to 17 days of services related to installation and implementation of ONESolution JMS, including: initial discovery, planning, kick-off (2 days) Initial JMS installation and configuration (1 day) Assisted build (3 days) Conduct 1 data audit and system review (1 day) On -site Go Live Support (1 resource @ 4 days) Remote Application configuration assistance (5 days) Post Go Live Close-out Assistance (1 day) Part Number: JMS-PROJ-MGNT Description: PROJECT MANAGEMENT Long Description: Includes professional services from SunGard for management oversight and coordination with the Customer's project management, SunGard's internal resources and any third party vendors. Includes coordinating with the Customer's project manager all SunGard related deliveries such as application software, implementation services, and scheduling of SunGard's resources with the Customer. Part Number: JMS-MNT-TRN Description: JMS MAINTENANCE TRAINING Long Description: Training for key personnel and system administrators (4.6 people max.) responsible for system configuration (including setting codes to reflect agency business practices) and maintenance. Class duration = up to 2 days on -site, plus class preparation/follow up. SunGard recommends scheduling this training at company headquarters in High Point, NC. If Customer requests on -site training, the Customer is responsible for setting up a suitable training environment following guidelines provided by SunGard. Part Number: JMS-USR-TRN Description: JMS USER TRAINING Long Description: Training for end -users (10 people max.) on base JMS. Topics include navigation, data entry, searching, and reporting. Class duration up to 3 days on -site, plus class preparation/follow up. Part Number: JMS-PGL-TRN Description: JMS FOLLOW-UP TRAINING Long Description: JMS User Refresher One three-day end -user refresher class, plus one day of SunGard trainer preparation and follow-up, Part Number: CAD-CUST-MOD Description: CAD CUSTOM MODIFICATION - MAS ALARM MONITORING SYSTEM Long Description See SOW attached hereto. '**All costs provided by SunGard regarding new development or modifications are costs for SunGard's participation In the development. Any Third Party costs required for the completion of the project have not been included in SunGard's pricng.*** Part Number: CAD-PROJ-MGNT Description: CAD PROJECT MANAGEMENT FOR MAS ALARM MONITORING INTERFACE Long Description: Project Management includes oversight of release management, delivery and associated issue resolution. Part Number: CAD-PROF-ADD-IMPL Description: ADDITIONAL IMPLEMENTATION PROFESSIONAL SERVICES Long Description: Includes implementation services for MAS Alarm Monitoring System interface Part Number. RMS-GUST-MOD Description: RMS CUSTOM MODIFICATION — OCATS/CLETS INTERFACE Long Description: See SOW attached hereto. *All costs provided by SunGard regarding new development or modifications are costs for SunGard's participation in the development. Any Third Party costs required for the completion of the project have not been included in SunGard's pricing.*** Part Number: RMS-PROJ-MGNT Description: PROJECT MANAGEMENT FOR OCATS INTERFACE Long Description; Project Management includes oversight of release management, delivery and associated issue resolution. Part Number: RMS-PROF-ADD-IMPL Description: ADDITIONAL IMPLEMENTATION PROFESSIONAL SERVICES Long Description: Includes implementation services for OCATS Interface Part Number: RMS-PROJ-MGNT Description: PROJECT MANAGEMENT FOR CLETS INTERFACE Long Description: Project Management includes oversight of release management, delivery and associated issue resolution. Part Number: RMS-PROF-ADD-IMPL Description: ADDITIONAL IMPLEMENTATION PROFESSIONAL SERVICES Long Description: Includes implementation services for CLETS Interface Part Number: RMS-PROJ-MGNT Description: PROJECT MANAGEMENT FOR RMS Long Description: Project Management includes oversight of release management, delivery and associated issue resolution. Part Number: RMS-PROF-ADD-IMPL Description: ADDITIONAL IMPLEMENTATION PROFESSIONAL SERVICES Long Description: Includes implementation services for the COPLink Interface Part Number: RMS-CUST-MOD Description: RMS CUSTOM MODIFICATION - ORANGE COUNTY BOOKING FORMS Long Description: See SOW attached hereto. ***Alt costs provided by SunGard regarding new development or modifications are costs for SunGard's participation in the development. Any Third Party costs required for the completion of the project have not been included in SunGard's pricing.*** Part Number RMS-CUST-MOD Description: RMS CUSTOM MODIFICATION - COPLInk WARRANT QUERY Long Description: See SOW attached hereto. ***All costs provided by SunGard regarding new development or modifications are costs for SunGard's participation in the development. Any Third Party costs required for the completion of the project have not been included in SunGard's pricing.*** Part Number: RMS-PROJ-MGNT Description: PROJECT MANAGEMENT FOR RMS Long Description: Project Management includes oversight of release management, delivery and associated issue resolution Part Number: RMS-PROF-ADD-IMPL Description: ADDITIONAL IMPLEMENTATION PROFESSIONAL SERVICES Long Description: Includes implementaion services for Orange County Booking Forms Part Number: CAD -PROF -ADD Description: CAD DATA CONVERSION Long Description: SunGard will convert data from the Customer's Northrop Grumman CAD database into the following modules within SunGard's ONESolution CAD: Event History (6 to 18 months) and Sites. Ail quoted prices are based on the assumption data will be supplied by the Customer in one of four data formats: SQL database, Access database, Excel spreadsheets, or a delimited text files. SunGard will convert data elements from the legacy database into corresponding SunGard data tables. New data fields will not be created in SunGard's database to match data elements in the legacy system. The specific scope of services will be controlled by the terms of a separately executed statement of work. Part Number: RMS-PROF-ADD Description: RMS DATA CONVERSION Long Description: SunGard will convert data from the Customer's Northrop Grumman RMS database into the following modules within SunGard's Records Management System: Names, Incident (includes associated property, vehicles and narratives), Arrest, Case Management for active cases, Evidence, Citation, Accident, Pawn, Field Contact, Employee (includes training and skills), Tow History and Bike Registration. SunGard will also perform a one-time import to attach mugshot images to the corresponding master name record converted from the Northrop Grumman database. The agency must provide the index linking the image to the name record. SunGard will convert data elements from the legacy database into corresponding SunGard data tables. If there is no corresponding SunGard data element for a particular legacy data element, the legacy data may be loaded into the appropriate module notes field when it makes sense to do so. New data fields will not be creased in SunGard's database to match data elements in the legacy system. SunGard will work with the Customer to determine whether the data is to be converted into an archive or production instance of SunGard's RMS. The specific scope of services will be controlled by the terms of a separately executed statement of work. All quoted prices are based on the assumption data will be supplied by the Customer in one of four data formats: SQL database, Access database, Excel spreadsheets, or a delimited text files. Part Number: RMS-PROF-ADD Description: MANAGEMENT, QA AND TESTING FOR DATA CONVERSIONS Long Description: Additional professional services provided by SunGard's relating to management, QA and testing of data conversions Pay Agency and related Pay Agency services Part Number: HWR-SERV-BSE Description: Dell Blade Server Enclosure Long Description: Dell PowerEdge M1000E Blade Server Enclosure - Redundant Chassis Management Controller - CMC Extended Storage Card - PowerConnect M8024 SFP+ Module - (24) 10GbE SFP+ Short -Range Optic - Redundant Ethernet Switch Configuration - Serial I/O Management Cable, for Ethernet Blade Switches - Redundant Power Supplies (3+3, 2700W) High Efficiency, M1000e Blade Chassis - (3) Power Cords, 2FT C19/C20 - Altiris Deploymnt Solution for up to 16 PE M1000e Blades Avocent Integrated KVM Analog Switch Module - Rack Chassis w/Rapid Rails - POU,30A,208V,(21)C13,(6)C19,Vertical, with L6-30P 3m attached input cord - 5 Year ProSupport 4HR 7x24 Onsite: Mission Critical Package Part Number. HWR-SERV-VM-BLD Description: Virtual Host Server Long Description: Dell PowerEdge M620 Blade Server - (2) Intel® Xeon® E5-2650 2.00GHz 8-Core CPU - 96GB RDIMM (12x8GB), 1333 MT/s, Low Volt, Dual Rank, x4 Data Width - PERC H310 Controller - Serial -Attach SCSI Backplane for M620 - (1) 146GB 15K RPM SAS 6Gbps 2.5in Hot -plug Hard Drive - (2) 2GB SD Card For RIPS (Redundant) Broadcom 57810-k Dual port 10Gb KR Blade Network Daughter Card - Intel® X520-T2 10GbE NIC, Dual Port, Copper (SAN) - High Output Power Supply, Redundant, 717W - (2) NEMA 5-15P-C14 Wall PIug,125V,15A,10 Ft. Power Cords for Redundant PSUs - (2) C13 to C14, PDU Style, 12 AMP, 13 Ft., Power Cords for Redundant PSUs - 12G iDRAC7 Enterprise for Blades DVD ROM, SATA, Internal - Sliding Ready Rails With Cable Management Arm - Rack Bezel - 5 Year ProSupport 4HR 7x24 Onsite: Mission Critical Package Part Number: HWR-SAN-DELL Description: Dell Compellent Storage Expansion Long Description: Dell Compellent Storage Enclosure - (1) Drive Enclosure, SAS, 6Gb, 2,5" 24-bay - (18) 300GB, SAS, 6Gb, 15K HDD (Apps/SQL DBs) - (6) 1TB, SAS, 2.5" 6Gb, 7K HDD (VMDK Files) - (4) 2M SAS Cable - (2) 0.5M SAS Cable - (2) C13-C14, PDU, 12AMP, 6 FT, Power Cord - Keep Your Hard Drive Option Storage Center Expansion License Dell SAN Implementation Services 5-Yr. 24x7 Support Part Number: HWR-SAN-SWTCH Description: Dell SAN Switch Long Description: Dell PowerConnect M8024-k Managed Switch - (24) 10GbE Ports, Redundant - 5 Year ProSupport 4HR 7x24 Onsite: Mission Critical Package Part Number: THP-VMWARE-ESSPLS-PD5 Description: vSphere 5 Essentials Plus Kit Production Support - 5Yr Long Description: VMware vSphere v5,1 Production SnS for Essentials Plus Kit- 5 years. Part Number. THP-VMWARE-ESSPLS Description: VMware vSphere 5.1 Essentials Plus Kit Long Description: VMware vSphere 5.1 Essentials Plus Kit for 3 host servers with up to two processors. This license includes the following: - vSphere Hypervisor - vCenter Operations Manager Foundation - High Availability - vMotion - Data Protection - vShleld Endpoint - vSphere Replication Part Number: THP-MS-WINSVRDCNTR Description: Windows Server 2012 Dalacenter Edition Long Description: Microsoft Windows Server 2012 Datacenter edition license for two processors. This version entitles the Customer to deploy a single operating system in a physical environment or an unlimited number of VMs on up to two processors licenses. Currently, only Windows Server 2008 is supported with the SunGard Applications. The Windows Server Datacenter 2012 license provides downgrade rights and 2008 will be the version installed for the project. Part Number: THP-MS-SQLSTD-2CORE Description: Microsoft SQL Server 2012 Standard Edition 2-CPU Core License Long Description: Microsoft SQL Server 2012 Standard Edition 2-CPU Core license for unlimited SQL connections. Physical servers will need licenses equivalent to the number of cores on all Processors. Dedicating 6 cores (1 processor ) for SQL Part Number: TCH-INSTALL-VM Description: Implementation Services for Virtualization Software Long Description: SunGard's VMware Implementation Services include: - Uncrating/rackinglpowering the hardware where necessary VMware deployment and configuration - Install ESX 8 vCenter - Plan/configure networking - Plan/configure datastores - Virtual guest deployment (installing Windows, patching, etc.) SunGard will install and configure all software on the Servers per the contract agreement. Part Number. HWR-P&E-HWRKIT Description: P&E Bar -Coding Kit Long Description: Property and Evidence Barcode Scanning Solution - (1) Unitech PA500e Windows Mobile PDA with Barcode Scanner - (1) Unitech PA500e Device Cradle - (1) Symbol LS-2208 Handheld USB Wedge Scanner - (1) Sato Model CG408 Label Printer with Paper, Ribbon and USB cable - (1) Topaz Systems SignatureGem LCD 4X3 Signature Pad Part Number: TCH-INSTALL-BRCD Description: Implementation Services for Bar Coding Hardware Long Description: installation and configuration of SunGard's OSSI Bar Coding Hardware. Part Number: HWR-PDA-PA500 Description: Standard Handheld Application Device Long Description: Unitech PA500e - Marvell PXA320 806MHz - Windows Embedded Handheld 6.5 - 256MB SDRAM - 512MB Flash ROM - Bluetooth® 2..0 Wireless Connections - 3.5-inch ()VGA TFT LCD Touch Screen - 6 keys + 1 navigation cursor - 1 D Laser Scanner - AC Power Supply - USB Cradle and Charging Cable - 2200 mAh 3,7 V Rechargeable Li -ion Battery - 3-Yr Comprehensive Coverage (Battery and Cradle Included) Part Number: THP-MS-VISIO Description: Microsoft Visio 2010 Standard Edition Long Description: Visio 2010 Standard Edition for in-depth technical diagrams and drawings. Required as an interface to the OSSI Accident Wizard. Part Number: TCH-INSTALL-ONSITE Description: On -Site Installation for Application Servers Long Description: The SunGard Onsite Implementation Services include: - Configuration of hardware on the Customers network and domain - Final third party application configurations - Admin Review and training to cover all hardware and software configurations. This Agreement is based on the assumption that a Windows 2003 or higher Domain is already in place and functional, If this is not the case, the Customer is required to provide all necessary equipment and services for such implementation. All implementation services are billed on a daily basis. If SunGard provides less than a day of service, it will be billed at the full daily rate. Services do not include Travel and Living. Part Number: HWR-BACKUP-RCK Description: Rack Mount Data Backup Solution Long Description: PowerVault TL2000 LTO-6 TBU Autoloader - (1) LTO-6 Tape Drive - iSCSI Controller Card and Cable - (1) LTO-6 Media 10 Pk - (1) LTO Tape Lables 60 Pk - Rapid Rails for Dell Rack - SYr, ProSupport 7x24 (Next Business Day Onsite) Part Number: THP-SYM-BKPEXEC Description: Symantec Backup Exec'"' 2012 for Windows Servers Long Description: Base data backup and recovery software. Provides centralized administration and managment of backup and recovery functions for the entire network. Includes support for years 1-5. Part Number THP-SYM-VMAGT Description: Symantec Backup ExecTM 2012 Agent for VMware with first year of support Long Description: Provides complete protection of VMware virtual machines with Host -level backup, powered by Symanteds V-Ray technology. The agent enables one -click recovery at the virtual machine, virtual disk, application, file/folder level and even granular objects from that same single image -level backup without restoring the entire virtual machine. Protects an unlimited number of VMware guest virtual machines per host. Backup options Include: - Full virtual machine backup - Individual VMDK and VHD files - Applications and databases - Individual Files and Folders - Granular data from virtualized Applications including; Exchange, SQL, SharePoint and Active Directory* - Verify the recoverability of VM backups - vSphere vStorage API's Integration - Support for disk and tape storage environments Includes support for years 1-5 • The required agent for Applications and Databases is not included in this proposal because it is out of scope for this project. Part Number: THP-SYM-MEDIA Description: Symantec Backup Exec TM 2012 and Agents Media Kit Long Description: Media Kit for Symantec Backup Exec 2012 software and its agents. Part Number: TCH-INSTALL-BKUP Description: Implementation Services for Data Backup Solution Long Description: Installation of the Data Backup Solution components. The Data Backup Solution is to be installed on a Customer designated backup server. SunGard recommends using a domain controller or a file and print server and not a SunGard OSSI Application server. Part Number: THP-PAGEGATE Description: PageGate Network Paging Software Long Description: PageGate Software is a third party product provided by NotePage, Inc., that allows for multiple paging service providers to be used with SunGard's ONESolution CAD Paging Module. This package includes a 5,000 users license and the command Line ASCII Front End. The Customer is responsible for the following: - Providing a Com Port with modem and a dedicated phone line - Paging providers must support TAPI protocol - Obtain paging service from one or more providers - Obtain the access numbers for sending alpha pages to the different paging providers - Verifying TAPI protocol support from all page providers - Build and configure all pagers inside of PageGate - Build and configure pagers with units in CAD - Consideration to group paging should be considered to reduce paging time SunGard Is not responsible for the warranty or maintenance of this product. The manufacturer's warranty applies. Number of Software Supplements Attached: 3 EXHIBIT 2 SUNGARD PUBLIC SECTOR TRAVEL EXPENSE GUIDELINES SunGard Public Sector will adhere to the following guidelines when incurring travel expenses: All arrangements for travel are to be made through the SunGard Corporate Travel Agent unless other arrangements have been made with the Customer and are documented in writing. AIR TRAVEL — SunGard Public Sector will use the least expensive class of service available with a minimum of seven (7) day, maximum of thirty (30) day, advance purchase. Upon request, SunGard Public Sector shall provide the travel itinerary as the receipt for reimbursement of the air fare and any fees, Fees not listed on the itinerary will require a receipt for reimbursement. Trips fewer than 250 miles round are considered local. Unless a flight has been otherwise approved by the Customer, Customer will reimburse the current IRS approved mileage rate for all local trips. LODGING —Reasonable lodging accommodations are reimbursable, up to $125 per night. If, depending on the city, reasonable accommodations cannot be secured for $125 per night, Customer's prior approval will be required. Upon request by Customer, the hotel receipt received upon departure will be submitted for reimbursement. All food items, movies, and phone/internet charges are not reimbursable. RENTAL CAR — Compact or Intermediate cars will be required unless there are three or more SunGard Public Sector employees sharing the car in which case the use of a full size car is authorized. Gas is reimbursable however pre -paid gas purchases will not be authorized and all rental cars are to be returned with a full tank of gas. Upon request, receipts for car rental and gas purchases will be submitted to Customer. SunGard Public Sector shall decline all rental car insurance offered by the car rental agency as staff members will be covered under the SunGard Public Sector auto insurance policy. Fines for traffic violations are not reimbursable expenses. OTHER TRANSPORTATION — SunGard Public Sector staff members are expected to use the most economical means for traveling to and from the airport (Airport bus, hotel shuttle service). Airport taxi or mileage for the employee's personal vehicle (per IRS mileage guidelines) are reimbursable if necessary. Upon request, receipt(s) for the taxi will be submitted to Customer. Proof of mileage may be required and may be documented by a readily available electronic mapping service. The mileage rate will be the then -current IRS mileage guideline rate (subject to change with any change in IRS guidelines). OTHER BUSINESS EXPENSES — Parking at the airport is reimbursable. Tolls to and from the airport and while traveling at the client site are reimbursable. Tipping on cab fare exceeding 15% is not reimbursable. Porter tips are reimbursable, not exceeding $1.00 per bag. Laundry is reimbursable for hotel stays longer than four days while at the client site. With the exception of tips, receipts shall be provided to Customer upon request for all of the aforementioned items. MEALS $52.00 per day Standard Per Diem $10.40 — Breakfast $13.00 — Lunch $28.60 — Dinner EXHIBIT 3 L t (Orange County Automated Telecommunications Systems/California Law Enforcement Telecommunications System) Provided to: City of Newport Beach Executive Summary Customer has requested that SunGard provide a Scope of Work (SOW) to undertake the application of a software development project more fully described herein (also referred to as `work" or "project" or "implementation"). The purpose of this document is to provide a written SOW for this project that defines all SunGard deliverables, criteria for acceptance, resulting annual maintenance, hardware and infrastructure requirements, implementation schedule and other implementation considerations. Items, features or functionality not specifically included in this document shall be considered outside of the SOW. Any future change will require a written Change Order approved by both parties, shall be subject to additional charges, and will likely have an impact on the implementation schedule. Change Orders shall not delay the implementation, acceptance, or payment in full of the accepted base functionality proposed within this document. Please refer to the Section entitled, "Parties Responsibilities" which documents each party's responsibilities, any project dependencies and other important related issues. SunGard is providing the implementation services related to the application software only to meet the specifications contained in this SOW. All other components required for a successful implementation are the responsibility of the Customer, Parties Responsibilities Customer Responsibilities Software / Hardware The Customer is responsible for providing the following: 1. All equipment, system software and other components to meet the needs of this project. 2. All required hardware, cable and connectors and personnel to facilitate installation thereof. Infrastructure Customer shall assign a full -tune primary System Administrator (SA) and a backup System Administrator. This primary System Administrator will be SunGard's contact for all operational issues that require SunGard support. In addition, the Customer's System Administrators shall provide first line support to their own users for all application software. Customer Testing Customer agrees to participate in a test period requiring Customer to test functionality outlined in the SOW. In addition, Customer understands that the Customer test release version may also contain other new and unrelated development items that are also in a Customer test stage. SunGard Responsibilities 1. Provide the Customer with this detailed SOW for the proposed work. 2. Deliver related application software/utilities to meet the specifications agreed upon in the detailed SOW. 3 . Provide a project manager and assigned staff for the project. 4. Provide a Quality Assurance Representative to serve as the point person for technical issues associated with this SOW. Specifications SunGard will provide the following to meet the needs of the Customer: 1. As part of SunGard's State/NCIC (National Crime Information Center) Messaging Software line item, SunGard will develop a state/NCIC query interface for California. 2. This interface will support a basic set of query transactions for a. Driver's License b. Wanted Person c. Vehicle d. Boat e. Article/Property f. Gun g. Criminal History h. Administrative Message 3. The query transactions listed in specification #2 above wi1.l be accessible from CAD, MCT, and RMS. Please see Appendix A for more details. 4. This interface wi pport the Entry/Modify/Delete set of transactions to OCATS for a. Vehicle b. Serialized Property c. Missing Persons d. Guns 5. The Entry/Modify/Delete transactions listed in specification #4 above will be accessible from RMS (Records Management System). See Appendix A for more details. 6. Appendix A contains a list showing which query and Entry/Modify/Delete transactions will be accessible from specific products. Only the transactions marked in Appendix A are being provided as part of this scope of work. 7. SunGard will work with the County NCIC broker, ELETE (Enhanced Law Enforcement Terminal Emulator), to develop the interface that will connect to the county and state systems and properly format the queries listed above based on their requirements. Requirements and Assumptions 1. SunGard is providing the above listed basic set of query transactions. 2. Additional transactions can be built by SunGard in packages of 10 transactions at the cost of $7,000 per pack of 10. A list of any additional transactions would be provided by the Customer. 3. All hardware/network connectivity between the Cu.stomer's message switch and Orange County is the responsibility of the Customer. Training End User training for this project will be provided as part of the training services listed in the Agreement. Pricing SunGard will perform its responsibilities under this SOW for the fee defined in Exhibit 1 of the Agreement. Annual Maintenance will be as provided in the Software Maintenance Agreement for the fees described therein. Testing and Acceptance SunGard shall give written notice to Customer certifying that installation of the interface at the installation site is completed. Customer will notify SunGard in writing of its acceptance or non- acceptance of the interface within thirty (30) days (or such longer period as may be reasonable under the circumstances, but in no event longer that sixty (60) days) after receipt of SunGard's written notice certifying the completion of installation. Any notice of non -acceptance must be reasonably made in good faith and based upon non-performance in accordance with the SOW. Upon receipt of such notice of non -acceptance, SunGard shall investigate the reported failure. Customer shall assist SunGard in its efforts to diagnose, reproduce and if necessary correct the failure. If Customer fails to give written notice after sixty (60) days, the interface will be deemed accepted. If SunGard cannot correct the failure within thirty (30) days (or such longer period as may be reasonable under the circumstances) after receipt of Customer's notice of non -acceptance, then Customer shall promptly return to SunGard all copies of the interface software and SunGard shall then refund to Customer the custom modification fees paid by Customer. If, within such period, SunGard does correct the failure, then SunGard shall give written notice to Customer certifying that the failure has been corrected, and another thirty (30) day (or such longer period as may be reasonable under the circumstances, but in no event longer that sixty (60) days)) acceptance period shall begin in accordance with these provisions. Appendix A - OCATS/CLETS Transactions Transactions listed below marked with • are the only transactions provided as part of this SOW. Transactions that are not explicitly marked are listed just as a reference that they could be chosen at a later time for additional cost. OCATS AWSS (Automated Warrant Service System) Message Type Description Standard Set Selected by Client CAD RMS Mobile AWNAMQ AWADRQ AWVEHQ AWNUMQ AWASGQ AWSRVU AWASGU AWMSGU AWWPSU Inquiry Inquiry Inquiry Inquiry Inquiry Update Update Update Update By Name By Address By License Plate By Warrant File Number By Assignment Information By Name By Name By Name By Name • • • = Selected OCSD (General Search) Message Type Description Standard Selected by Client Set Mobile OCNAMQ Inqu y By Name • • • • • = Selected CAD RMS AJS (Automated Jail System Message Type Description Standard Selected by Client Set CAD RMS Mobile AJNAMQ AJNUMQ Inquiry Inquiry By Name By Booking Number • • • • • = Selected LARS (Local Arrest Records System) Message Type Description Standard Set Selected by Client CAD RMS Mobile LRNAMQ LRNUMQ LRPERQ LRSUMQ Inquiry Inquiry Inquiry Inquiry By Name and DOB By Identifier By OC Number By OC Number • = Selected JCS (Juvenile Contact System) Message Type Description Standard Set Selected by Client CAD RMS Mobile JCAKAQ JCNAMQ JCNAMQ JCNUMQ Inquiry Inquiry inquiry Inquiry By Alias By Name and DOB By Moniker By identifier • • • = Selected ACS (Automated Checks System) Message Type Description Standard Selected by Client Set RMS Mobile CHKINQ CHKINQ CHKINQ CHKINQ Inquiry Inquiry Inquiry Inquiry By Name By Business By Case Number By Identifier • 41 • • = Selected CAD Type Inquiry Inqu Description By Name and DOB By V Standard Set '< Selected by Client CAD RMS Mobile • = Selected CLETS Administrative Message Type Description Standard Set Selected by Client CAD RMS Mobile AM FREE YQ YR Message Free. Message Message By Text By Format By Hit -Confirmation Request By Hit -Confirmation Response • • • • • • • • • • • • • = Selected Article (IP and UP$ Message Type Description Standard Set Selected by Client CAD RMS Mobile By Serial Number QA Inquiry By File Control Number • • • • By NCIC Number CtAH Inquiry By Serial Number • • • By Serial Number QAB Inquiry By OAN • • • • By OCA QAK Inquiry By Serial Number By Name and DOB • • • • QAM Inquiry By Serial Number By Name and DOB • • • • QAN Inquiry By Name and DOB • • • • . By Miscellaneous Number EA Enter By Serial Number • EAA Enter By Consecutively -Serialized Serial • Number EP Enter By Serialized Pawn Information • EPN Enter By Non -Serialized Pawn Information • Message Type Description Standard Set Selected by Client CAD RMS Mobile MA Modify By File Control Number and OCA • MAA Modify By File Control Number and OCA By File Control Number and OCA • LA Locate By Serial Number and NCIC Number By OCA and NCIC Number By OAN and NCIC Number By File Control Number and OCA • LAA Locate By Serial Number Range By OCA 41 CA CAA Clear Clear By File Control Number and OCA By File Control Number and OCA • XA Cancel By File Control Number and OCA • XAA Cancel By File Control Number and OCA 0 • = Selected Boat (IA and UA) Message Type Description Standard Set Selected by Client CAD RMS Mobile QB BQ EB EBP EBPW EBR EBRL EBS MB MBA LB LBA CB CBA XB Inquiry Inquiry Enter Enter Enter Enter Enter Enter Modify Modify Locate Locate Clear Clear Cancel By Registration Number By Boat Hull Number By File Control Number By NCIC Number By Registration Number By Boat Hull Number By Name By Registration Number By Boat Hull Number By Engine Number By OAN By SerialNurnber By OAN By Registration Number By Boat Hull Number By Engine Number By OAN By Registration Number By Boat Hull Number By Engine Number By OAN By Registration Number By Boat Hull Number By Engine Number By OAN By Registration Number By Boat Hull Number By Engine Number By OAN By File Control Number and OCA By File Control Number and OCA By File Control Number and OCA By File Control Number and OCA By File Control Number and OCA By File Control Number and OCA By File Control Number and OCA • • • • • • Boat (IA and UA) Message Type Description Standard Set Selected by Client CAD RMS Mobile Cancel By File Control Numbe nd OCA • = Selected Criminal History ( H) Message Type Description Standard Selected by Client CAD RMS Mobile Set QHA Inquiry By Name and DOB (or Age) • • • By FBI Number QHN Inquiry By Social Security Number Operator's License Number • • • By Department of Corrections, Number QHP Inquiry By CII Number By Disposition Record Number • • • QHY Inquiry By CII Number By Disposition Record Number • • • QHC Inquiry By CII Number • • • QHT Inquiry By CII Number By Disposition Record Number • • • By Name and DOB R.QH Inquiry By FBI Number By Name and Miscellaneous Number • • • By Name and Social Security Number R.QR Inquiry. By FBI Number • • • • = Selected Driver's License (N, NLETS, D, IM, IR, and IW) Message Type Description Standard Set Selected by Client CAD RMS Mobile Ll DQ QM QVC ' QW Inquiry Inquiry Inquiry Inquiry Inquiry By Operator's License Number By Name and DOB By Operator's License Number By Name, DOB, and Sex By Name and Sex By Name and Sex By File Control Number •i • = Selected Gun (IG and UG) Message Type Description Standard Selected by Client CAD RMS Mobile Set By Serial Number QG Inquiry By File Control Number • • • • By OCA By Serial Number QGB Inquiry By File Control Number • • • • By OCA By Serial Number QGH Inquiry By File Control Number • • • • By OCA QGHX Inquiry By Name • ` • • • QGM Inquiry By Serial Number By Name • • • • QGMX Inquiry By Name • • • • R.QG Inquiry By NCIC Number • • • • QGH Inquiry By Name • • • • EG Enter By Serial Number • MG Modify By File Control Number and Serial • Number LG Locate By File Control Number and Serial • Number R.LG Locate By Serial Number and OCA • R.LG Locate By NCIC Number and OCA • CG Clear By File Control Number and Serial • Number XG Cancel By File Control Number and Serial • Number • = Selected Missing Person (UM) Message Type Description Standard Selected by Client CAD RMS Mobile Set By Name QM Inquiry By Operator's License Number • • By License Plate Number EMP Enter By Name and DOB By Name and Age 41 EMS Enter By Name • MMP Modify By Name and File Control Number • MMS Modify By Name and File Control Number • LMP Locate By Name and File Control Number • R.LM Locate By Name and NCIC Number • XMP Cancel By Name and File Control Number • • = Selected Restraining and Message otective Type Order (IB, 1.1, and UB) Description Standard Set Selected by Client CAD RMS Mobile By Name and Sex QRR Inquiry By File Control Number By OCA By Name and Sex QRR1 Inquiry By File Control Number By OCA By Name and Sex QRRH Inquiry By File Control Number By OCA By Name and DOB (or Age) QRRK Inquiry By File Control Number By OCA QRP Inquiry By Name and Sex By Name and DOB QPO Inquiry By Name and One Other Identifier By NCIC Number ERO Enter By Name EVM Message By Name and File. Control Number CVM Message By Name and File Control Number MRO Modify By Name and File Control Number MVM Modify By Name and File Control Number SRO Message By Name and File Control Number XRO Cancel By Name and File Control Number • = Selected Message Type Description Standard Set Selected by Client CAD RMS Mobile By Owner By Owner and Type R.OS Inquiry By Owner and OCA By Owner and Social Security Number By Type, Serial #, and Denomination By Social Security Number R.ES Enter By Owner and Serial Number R.MS Modify By Serial Number and OCA By NCIC Number and OCA R.LS Locate By Serial Number and OCA By NCIC Number and OCA R.CS Clear By Serial Number and OCA By NCIC Number and OCA R.XC Cancel By Serial Numberand OCA By NCIC Number and OCA • = Selected Sex and Arson Registration IX and UX) Message Type Description Standard Selected by Client Set CAD RMS Mobile By Name and Sex By File Control Number By CII Number OSA Inquiry By Department of Corrections Number By Youth Authority Number By License Plate Number By Operator's License Number By Social Security Number ESA Enter By Name USA Modify By Name and File Control Number • = Selected Supervised Release Message File (IR, Type QW, and UR) Description Standard Set Selected by Client CAD RMS Mobile QCA QYA QPR CiFR QCR QSR QAR QMH QRC QSV QW QVC QVCK R.QW EPR ECA EYA Inquiry Inquiry Inquiry Inquiry Inquiry Inquiry Inquiry Inquiry Inquiry Inquiry Inquiry Inqui ry Inquiry Inquiry Enter Enter Enter By Name and By Name and By Name and By Name and By Name and By Name and By Name and By Name and By Name and By Name and By File Control By Name and By Name and By Name and By Name and By Name and By Name and By Name and By Name and By Name and By Name and By NCIC Number By Name and By CII Number By Social Security By Operator's By Name and By Social Security By Document By NCIC Number By Name and By Name By Name By Name Sex One Other Identifier Sex One Other Identifier Sex One Other Identifier Sex One Other Identifier Sex One Other Identifier Number Sex One Other Identifier Sex One Other Identifier Sex One Other Identifier Sex One Other Identifier Sex One Other Identifier Sex Number license Number Sex Number Number One Other Identifier • • • • • • Supervised Release File (IR, QW, and UR) Message Type Description Standard Selected by Client CAD RMS Mobile Set EFR - Enter By Name ECR Enter By Name ERC Enter By Name ESV Enter By Name MCA Modify By Name and File Control Number MYA Modify By Name and File Control Number MPR Modify By Name and File Control Number MFR Modify By Name and File Control Number MCR Modify By Name and File Control Number MMH Modify By Name and File Control Number MRC Modify By Name and File Control Number MSV Modify By Name and File Control Number XVC Cancel By Name and File Control Number XRC Cancel By Name and File Control Number • = Selected Unidentified Person (IAA and UM) Message Type Description I Standard Selected by Client CAD RMS Mobile Set BY Identifiers By File Control Number QU Inquiry By OCA By Body Parts Status By Dental Information By NCIC Number R.QU Inquiry ByOCA By Identifiers EUIP Enter By Identifiers EUID Enter By Descriptors MUP Modify By File Control Number and OCA MUPD ' Modify By File Control Number and OCA XUP Cancel By File Control Number and OCA • = Selected Vehicle (IA, NLETS, Message IV, IN, and Type UA) Description Standard Set Selected by Client CAD RMS Mobile R4 Inquiry By License Plate By VIN • • • • VP Inquiry By Name • • • • RQ Inquiry By License Plate VIN • • • •By By License Plate QV Inquiry By VIN • • • By File Control Number R.QV Inquiry By NCIC Number • • • • By License Plate Information EV Enter By VIN • By Engine Number By OAN By License Plate Information EVF Enter By VIN • By Engine Number By OAN By License Plate Information EVR Enter By VIN • By Engine Number By OAN By License Plate Information EVRL Enter By VIN • By Engine Number By OAN Number By License Plate Information EVS Enter By VIN • By Engine Number By OAN By License Plate Information EVSH Enter By VIN • By Engine Number By OAN EVL1 Enter By License Plate Information EVL2 Enter By License Plate Information EVFL - Enter By License Plate Information EVLE Enter By License Plate Information Vehicle (IA, NLETS, IV, IN, and UA) Standard Selected by Client Message Type Description CAD RMS Mobile Set EMV Enter By Name and File Control Number - - - • MV Modify By File Control Number and OCA • MVA Modify By File Control Number and OCA • MMV Modify By File Control Number and Vehicle • Information LV Locate By File Control Number and Vehicle Information • CV Clear By File Control Number and Vehicle • Information CVA Clear. By File Control Number and Vehicle Information XV Cancel By File Control Number and Vehicle • Information XVA Cancel By File Control Number and Vehicle • Information • = Selected Wanted Person (IW, Message IR, IB, Type RB, and UW) Description Standard Set Selected by Client CAD RMS Mobile By Name QVC Inquiry By Operator's License Number • • • • By Social Security Number By Name and Sex By C11 Number By One Other Identifier QW Inquiry By Warrant Number By OCA • • • By FBI Number By File Control Number By NCIC Number By Name and One Other Identifier R.QW Inquiry By License Plate Number • • • • By VIN QCF Inquiry By File Control Number QRR Inquiry By File Control Number EWR Enter By Name ETR Enter By Name ERO Enter By Name MWR Modify By Name and File Control Number MRO Modify By Name and File Control Number LW Locate By Name and File Control Number R.LW Locate By Name and NCIC Number LCA Locate By File Control Number By Mnemonic CW Clear By Name and NCIC Number XW Cancel By Name and NCIC Number son (IW, IR, IB, UB, and UW) Message Description By Name and NCIC Number Standard Set Selected by Client CAD. RMS Mobile • = Selected EXHIBIT 4 r It Provided to: City of Newport Beach MAS Alarm Monitoring Interface MAS is an Alarm Monitoring company, a subsidiary of United Technologies Corp. www.masmonitormg.com Address: MAS 2955 Red Hill Ave., Suite 100 Costa Mesa, CA 92626 Executive Summary Customer has requested that SunGard provide a Scope of Work (SOW) to undertake the application ofa software development project more fully described herein (also referred to as "work" or "project" or "implementation"). The purpose of this document is to provide a written SOW for this project that defines all SunGard deliverables, criteria for acceptance, resulting annual maintenance, hardware and infrastructure requirements, implementation schedule and other implementation considerations. Items, features or functionality not specifically included in this document shall be considered outside of the SOW. Any future change will require a written Change Order approved by both parties, shall be subject to additional charges, and will likely have an impact on the implementation schedule. Change Orders shall not delay the implementation, acceptance, or payment in full of the accepted base functionality proposed within this document. Please refer to the Section entitled, "Parties Responsibilities" which documents each party's responsibilities, any project dependencies and other important related issues. SunGard is providing the implementation services related to the application software only to meet the specifications contained in this SOW. All other components required for a successful implementation are the responsibility of the Customer. Parties Responsibilities Customer Responsibilities Software/Hardware The Customer is responsible for providing the following: I. All equipment, system software and other components to meet the needs of this project. 2. All required hardware, cable and connectors and personnel to facilitate installation thereof Infrastructure Customer shall assign a full-time primary System Administrator (SA) and a backup System Administrator. This primary System Administrator will be SunGard's contact for all operational issues that require SunGard support. In addition, the Customer's System Administrators shall provide first line support to their own users for all application software. Customer Testing Customer agees to participate in a test period requiring Customer to test functionality outlined in the SOW. In addition, Customer understands that the Customer test release version may also contain other new and unrelated development items that are also in a Customer test stage. SunGard Responsibilities 1. Provide the Customer with this detailed SOW for the proposed work. 2. Deliver related application software/utilities to meet the specifications agreed upon in the detailed SOW. 3. Provide a project manager and assigned staff for the project. 4. Provide a Quality Assurance Representative to serve as the point person for technical issues associated with this SOW. Specifications SunGard will provide the following to meet the needs of the Customer: 1. The MAS Alarm Monitoring interface will be developed utilizing the APCO (Association of Public -Safety Communications Officials) Automated Secure Alarm Protocol (ASAP) exchange standard. 2. Information about the APCO ASAP exchange standard can he found at http://www.apco9 I Lorg/resources/asap.html 3. The interface will allow CAD to receive and send alarm messages utilizing the ASAP alarm exchange protocol with alarm monitoring companies. 4. Functionality shall include a. The ability to receive and import new alarm events from an alarm company b. Provide appropriate responses and updates back to the alarm monitoring company • Automatic dispatch notification. • Automatic arrived on -scene notification. • Automatic call closure with disposition notification. • Other bi-directional updates between the alarm monitoring company and OSSI CAD or Mobile users, including: o Notes and/or messages initiated by ONESolution CAD or Mobile users to the alarm monitoring company. This could include a request for the estimated time of arrival for the key -holder. o Call cancellation requests from the alarm monitoring company. o Updated key -holder information from the alarm monitoring company. Requirements and Assumptions 1. The MAS Alarm Monitoring must utilize the APCO industry standard ASAP protocol. 2. The State of California will support/allow the ASAP transmissions over the NLETS/CLETS (Nati.onal Law Enforcement Telecommunications System/Califomia Law Enforcement Telecommunications System) network. Traininq End User training for this project will be provided as part of the training services listed in the Agreement. Pricing SunGard will perform its responsibilities under this SOW for the fee defined in Exhibit 1 of the Agreement. Annual Maintenance will be as provided in the Software Maintenance Agreement for the fees described therein. Testing and Acceptance SunGard shall give written notice to Customer certifying that installation of the interface at the installation site is completed. Customer will notify SunGard in writing of its acceptance or non- acceptance of the interface within thirty (30) days (or such longer period as may be reasonable under the circumstances but in no event longer that sixty (60) days) after receipt of SunGard's written notice certifying the completion of installation. Any notice of non -acceptance must be reasonably made in good faith and based upon non-performance in accordance with the SOW. Upon receipt of such notice of non -acceptance, SunGard shall investigate the reported failure. Customer shall assist SunGard in its efforts to diagnose, reproduce and if necessary correct the failure. If Customer fails to give written notice after sixty (60) days, the interface will be deemed accepted. If SunGard cannot correct the failure within thirty (30) days (or such longer period as may be reasonable under the circumstances) after receipt of Customer's notice of non -acceptance, then Customer shall promptly return to SunGard all copies of the interface software and SunGard shall then refund to Customer the custom modification fees paid by Customer. If, within such period, SunGard does correct the failure, then SunGard shall give written notice to Customer certifying that the failure has been corrected, and another thirty (30) day (or such longer period as may be reasonable under the circumstances but in no event longer that sixty (60) days) acceptance period shall begin in accordance with these provisions. r Provided to: City of Newpo Orange County Booking Forms Executive Summary Customer has requested that SunGard provide a written quote and Scope of Work (SOW) to undertake the application of a software development project more fully described herein (also referred to as "work" or "project" or "implementation"). EXHIBIT 5 Beach The purpose of this document is to provide a written SOW for this project that defines all SunGard deliverables, criteria for acceptance, resulting annual maintenance, hardware and infrastructure requirements, implementation schedule and other implementation considerations. Items, features or functionality not specifically included in this document shall be considered outside of the SOW. Any future change will require a written Change Order approved by both parties, shall be subject to additional charges, and will likely have an impact on the implementation schedule. Change Orders shall not delay the implementation, acceptance, or payment in full of the accepted base functionality proposed within this document. Please refer to the Section entitled, "Parties Responsibilities" which documents each party's responsibilities, any project dependencies and other important related issues. SunGard is providing the implementation services related to the application software only to meet the specifications contained in this SOW. All other components required for a successful implementation are the responsibility of the Customer. Parties Responsibilities Customer Responsibilities Software/Hardware The Custorner is responsible for providing the following: 1. All equipment, system software and other components to meet the needs of this project. 2. All required hardware, cable and connectors and personnel to facilitate installation thereof. Infrastructure Customer shall assign a full-time primary System Administrator (SA) and a backup System Administrator. This primary System Administrator will be SunGard's contact for all operational issues that require SunGard support. In addition, the Customer's System Administrators shall provide first line support to their own users for all application software. Customer Testing Customer agrees to participate in a test period requiring Customer to test functionality outlined in the SOW. In addition, Customer understands that the Customer test release version may also contain other new and unrelated development items that are also in a Customer test stage. SunGard Responsibilities I. Provide the Customer with this detailed SOW for the proposed work. 2. Deliver related application software/utilities to meet the specifications agreed upon in the detailed SOW. 3, Provide a project manager and assigned staff for the project. 4. Provide a Quality Assurance Representative to serve as the point person for technical issues associated with this SOW. Specifications SunGard will provide the following to meet the needs of Customer: Orange County Jail Pre -Booking Record Main Page 1. SunGard will develop the Orange County Jail Pre -Booking Record, form number F0680-195(J) revised 12/12, that can he printed from a booking record within the Jail Management System (JMS) application. 2. Data elements already collected in the software will be used to populate the report. SunGard will not print data in the section of the report titled "Record of Telephone Calls" as this type of information is not collected in the JMS booking record. Orange County Booking Report Page 2 3. SunGard will develop the Orange County Booking Report Page 2 based on the sample provided by the Customer. 4. This report can be printed from a booking record within the Jail Management System (JMS) application. 5, A pop-up window will be provided to allow the user to select from a list of pre -defined choices to check one of the nine boxes at the top of the report and to enter narrative text for the synopsis section of the report. This data will be used to print the report but will not be stored in the database when the pop-up window is closed. 6. SunGard will print the signature of the user who generated the report if this signature is stored as part of the user's Employee Record within SunGard's JMS application. Orange County Property Inventory Receipt 7. SunGard will develop the Orange County Property Inventory Receipt based on the sample provided by Customer. 8. This report can be printed from a booking record within the Jail Management System (JMS) application. 9. A pop-up window will be provided to allow the user to enter data needed to populate this report that is not already collected in the software. This data will be used to print the report but will not be stored in the database when the pop-up window i.s closed. 10. SunGard will print the signature of the user who generated the report if the signature is stored as part of the user's Employee Record within SunGard's JMS application. Requirements and Assumptions 1. Customer will provide samples of the three (3) forms described above. Training End User training for this project will be provided as part of the training services listed in the Agreement. Pricing SunGard will perform its responsibilities under this SOW for the fee defined in Exhibit 1 of the Agreement. Annual Maintenance will be as provided in the Software Maintenance Agreement for the fees described therein. Testing and Acceptance SunGard shall give written notice to Customer certifying that installation of the interface at the installation site is completed. Customer will notify SunGard in writing of its acceptance or non- acceptance of the interface within thirty (30) days (or such longer period as may be reasonable under the circumstances but in no event longer that sixty (60) days) after receipt of SunGard's written notice certifying the completion of installation. Any notice of non -acceptance must be reasonably made in good faith and based upon non-perfoiwance in accordance with the SOW. Upon receipt of such notice of non -acceptance, SunGard shall investigate the reported failure. Customer shall assist SunGard in its efforts to diagnose, reproduce and if necessary correct the failure. If Customer fails to give written notice after sixty (60) days, the interface will be deemed accepted. If SunGard cannot correct the failure within thirty (30) days (or such longer period as may be reasonable under the circumstances) after receipt of Customer's notice of non -acceptance, then Customer shall promptly return to SunGard all copies of the interface software and SunGard shall then refund to Customer the custom modification fees paid by Customer. If, within such period, SunGard does correct the failure, then SunGard shall give written notice to Customer certifying that the failure has been corrected, and another thirty (30) day (or such longer period as may be reasonable under the circumstances but in no event longer that sixty (60) days) acceptance period shall begin in accordance with these provisions. EXHIBIT 6 I' rr t Provided to: City Newport Beach Executive Summary Customer has requested that SunGard provide a written quote and Scope of Work (SOW) to undertake the application software development project more fully described herein (also referred to as "work" or "project" or "implementation"). The purpose of this document is to provide a written SOW for this project that defines all SunGard deliverables, criteria for acceptance, resulting annual maintenance, hardware and infrastructure requirements, implementation schedule and other implementation considerations. Items, features or functionality not specifically included in this document shall be considered outside of the SOW. Any future change will require a written Change Order approved by both parties, shall be subject to additional charges, and will likely have an impact on the implementation schedule. Change Orders shall not delay the implementation, acceptance, or payment in full of the accepted base functionality proposed within this document. Please refer to the Section entitled, "Parties Responsibilities" which documents each party's responsibilities, any project dependencies and other important related issues. SunGard is providing the implementation services related to the application software only to meet the specifications contained in this SOW. All other components required for a successful implementation are the responsibility of the Customer. Parties Responsibilities Customer Responsibilities Software/Hardware The Customer is responsible for providing the following: 1. All equipment, system software and other components to meet the needs of this project. 2. All required hardware, cable and connectors and personnel to facilitate installation thereof. Infrastructure The Customer shall assign a full-time primary System Administrator (SA) and a backup System Administrator. This primary System Administrator will be SunGard's contact for all operational issues that require SunGard support. In addition, the Customer's System Administrators shall provide first line support to their own users for all application software. Customer Testing Customer agrees to participate in a test period requiring Customer to testfunctionality outlined in the SOW. In addition, Customer understands that the Customer test release version may also contain other new and unrelated development items that are also in a Customer test stage. SunGard Responsibilities 1. Provide the Customer with this detailed SOW for the proposed work. 2. Deliver related application software/utilities to meet the specifications agreed upon in the detailed SOW. 3. Provide a project manager and assigned staff for the project. 4. Provide a Quality Assurance Representative to serve as the point person for technical issues associated with this SOW. Specifications SunGard will provide the following to meet the needs of the Customer: 1. When a CLETS/NCIC (Califomi.a Law Enforcement Telecommunications System/National Crime Information Center) wanted person query is run from CAD/RMS/MCT/JMS (Computer Aided Dispatch/Records Management Systern/Mobile Computer Terminal/Jails Management System), SunGard will perform a structured query against the Coplink system with the same query criteria (name/race/sex/dob). 2. If a matching record or records are found within. Coplink, a text message summary of the matching record(s) will be formatted and sent back to the requestor. 3. The text message summary that is sent back to the requestor will appear as a message in their NCIC response queue (similar to how CLETS/NCIC responses appear). SPS License 7/1/2010 Requirements and Assumptions 1. SunGard expects to establish a direct ODBC (Open Database Connectivity) query connection to the Coplink system for this warrant query. 2. If Coplink is unable to provide an ODBC connection (i.e. SQL Server direct access), then additional costs would need to be estimated and charged for other access approaches (ex. web service, function call in a provided DLL, etc). 3. It is assumed that Coplink will provide appropriate security access to the tables/views necessary for SunGard to provide the query and results described in the specifications. 4. It is assumed that Coplink will share appropriate structure infoimation with SunGard for the tables/views that will need to be queried to meet the specifications described above. 4. All hardware/network connectivity between the Customer's message switch and the Coplink is the responsibility of the Customer. Training End User training for this project will be provided as part of the training services listed in the Agreement. Pricing SunGard will perform its responsibilities under this SOW for the fee defined in Exhibit 1. Annual Maintenance will be as provided in the Software Maintenance Agreement for the fees described therein. Testing and Acceptance SunGard shall give written notice to Customer certifying that installation of the interface at the installation site is completed. Customer will notify SunGard in writing of its acceptance or non- acceptance of the interface within thirty (30) days (or such longer period as may be reasonable under the circumstances but in no event longer that sixty (60) days) after receipt of SunGard's written notice certifying the completion of installation. Any notice of non -acceptance must be reasonably made in good faith and based upon non-performance in accordance with the SOW. Upon receipt of such notice of non -acceptance, SunGard shall investigate the reported failure. Customer shall assist SunGard in its efforts to diagnose, reproduce and if necessary correct the failure. If Customer fails to give written notice after sixty (60) days, the interface will be deemed accepted. If SunGard cannot correct the failure within thirty (30) days (or such longer period as may be reasonable under the circumstances) after receipt of Customer's notice of non -acceptance, then Customer shall promptly retum to SunGard all copies of the interface software and SunGard shall then refund to Customer the custom modification fees paid by Customer. If, within such SPS License 7/1/2010 period, SunGard does correct the failure, then SunGard shall give written notice to Customer certifying that the failure has been corrected, and another thirty (30) day (or such longer period as may be reasonable under the circumstances but in no event longer that sixty (60) days) acceptance period shall begin in accordance with these provisions. SPS License 71112010 GIS SOFTWARE SUPPLEMENT Customer is solely responsible for providing SunGard Public Sector with accurate and complete data in connection with any Component Systems and SunGard Public Sector services relating to Geographic Information Systems ("GIS"), maps or other geographic analysis, Customer must provide SunGard Public Sector with accurate GIS resources and accurate data in an ASCII EOO format file or Shape (SHP) format file for street centerlines containing: Block ranges (address ranges are required) Street names Street prefixes Street suffixes Jurisdiction/City Code X/Y Coordinate pairs for each street segment (referred to as "ARCS" by ARCINFO) Customer, and not SunGard Public Sector, is solely responsible for the accuracy of Customer's street inventory and all attribute data associated with street segments. Common data errors and inaccuracies include: Missing streets Missing street segments Missing intersections Errors in street names, street prefixes and street type Without limiting Customer's obligation to provide accurate data, SunGard Public Sector will return to Customer a list of the logical errors discovered by SunGard Public Sector when Customer's street inventory and attribute data are reviewed by SunGard Public Sector's editing/data validation utility tool ("Validation Tool"). The Validation Tool checks for the following logical errors: Address range undershoots Address range overshoots Missing street names Missing street ranges Customer, and not SunGard Public Sector, is solely responsible for correcting all errors and ensuring the accuracy of all GIS provided data. Customer is additionally responsible to digitize all required map layers to support the Public Safety GIS-based CAD and RMS subsystems. SPS License 7/1(2010 (Police to Police) DATA ACCESS SUBSCRIPTION SUPPLEMENT 1. Additional Definitions. "Agency" means any law enforcement organization that hosts an Agency Database on its own computer system and that makes its Agency Database available for query and retrieval access by other law enforcement agencies having a public service interest in obtaining the information contained on that Agency Database. "Agency Database" means a compilation of data related to law enforcement, public safety or emergency activities, events or records, made available by an Agency for remote, electronic access. Each Agency maintains sole control over the nature and extent of access to its own Agency Databases. Data Sharing Network" means the combination of hardware, software and Agency Databases that enable Agencies to exchange data electronically through Internet protocols. "Security System" means the combination of a User ID, an Agency Code and a password that uniquely identifies each individual using the Data Sharing Network, and that is required in order for such individual to obtain access to the Server and Agency Databases via the Server. "Server" means the computer system maintained and operated by SunGard Public Sector, and through which Users obtain remote access to Agency Databases. "User" means Customer, and includes for purposes of this Supplement the User's employees and agents on a "need to know" basis. Where the Exhibit 1 to which this Supplement is attached identifies a limitation on the number of "Sworn Officers," the term "User" shall mean only that quantity of sworn police officers or StateINCIC query -certified officers employed by User. For the avoidance of doubt, no license is deemed granted to any person meeting the definition of "User" other than Customer itself. The right that any other User acting for on behalf of Customer has pursuant to this Supplement is derivative of Customer's right of use. 2. Access Subscription to Data Sharing Network. In connection with Customer's license to use the RMS Component Systems as otherwise provided for in the Agreement, Customer, as the "User," is also obtaining a subscription to access and use the Data Sharing Network, subject to the following additional terms and restrictions: a. For the term provided for in Section 2(b) below, Customer will have the right to access the Server to participate in and use the Data Sharing Network. Customer's subscription to use the Data Sharing Network (the "Subscription") permits Customer to send queries and to receive information from Agency Databases made available by other participating Agencies. In connection with the Subscription: i. User may create on-line or printed reports of information retrieved from Agency Databases, and reproduce, reformat, print, display and distribute internally such reports, consistent with User's normal internal procedures. ii. Notwithstanding the foregoing, User is prohibited from copying, distributing or displaying any information obtained from the Data Sharing Network for commercial sale, redistribution, broadcast or transfer, or to otherwise use such information in breach of any duty of confidentiality or privacy; and further, User is prohibited from allowing any other person or entity from using the information in any manner that is prohibited by the terms of this Supplement. SPS License 7/1/2010 iii. User shall not, nor authorize or enable anyone else to, access the Server or use the Software or Data Sharing Network except as expressly permitted in this Supplement. b„ The Subscription will be co -terminus with the term during which Customer is a subscriber to "Improvements" for the Baseline RMS Component Systems pursuant to the Software Maintenance Agreement entered into by the parties on or about the Execution Date. For the avoidance of doubt, neither Customer nor any User having access to the Data Sharing Network pursuant to Customer's Subscription will have any right to access the Data Sharing Network if Customer is no longer a subscriber to Improvements for the Baseline RMS Component Systems pursuant to the Software Maintenance Agreement. 3. Security System. User has sole responsibility and liability for the use and security of all user IDs, Agency Codes and passwords provided by it to any individual. User will comply with all policies and procedures established by SunGard Public Sector from time to time related to the issuance, validation and use of individual passwords. User will promptly notify SunGard Public Sector of the identity of the individual assigned to a particular password, of the cancellation or expiration of a password, and of the loss or misuse of any password or other Security System element. All passwords are subject to cancellation or suspension by SunGard Public Sector at any time and without notice, if SunGard Public Sector has reason to believe that a password has been or is being utilized in any manner or for any purpose not expressly authorized under this Supplement. 4. Services. Each Agency Database and all information available through the Data Sharing Network is created by and is under the care, custody and control of, the individual Agencies that makes the same available to the Data Sharing Network. SUNGARD PUBLIC SECTOR DISCLAIMS ALL RESPONSIBILITY OR LIABILITY WHATSOEVER FOR THE CONTENT OF ANY AGENCY DATABASE OR RETRIEVED INFORMATION, FOR ITS ACCURACY, COMPLETENESS OR TIMELINESS OR FOR ANY DELAY OR NON -AVAILABILITY OF THE DATA SHARING NETWORK OR ANY DATA THEREIN. USER ACCEPTS SOLE RESPONSIBILITY FOR THE ACCURACY, COMPLETENESS AND TIMELINESS OF SUCH CONTENT, FOR ITS AVAILABILITY AND FOR ANY USE TO WHICH IT IS PUT OR RESULTS OBTAINED THEREFROM. CUSTOMER AGREES AND UNDERSTANDS THAT SUNGARD PUBLIC SECTOR MAKES NO WARRANTIES WHATSOEVER, EXPRESSED OR IMPLIED, WITH REGARD TO ANY INFORMATION USED, ACCESSED OR PLACED ON ANY AGENCY DATABASE, AND SUNGARD PUBLIC SECTOR EXPLICITLY DISCLAIMS ALL WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE IN CONNECTION THEREWITH. 5, User Responsibilities. a. User is responsible for procuring, installing, and operating the individual computers used to access the Server, for providing a proper physical environment and remote access for such computers, for obtaining and installing an SunGard Public Sector -approved firewall and security system, for securing a dedicated Internet connection sufficient to meet User's data access needs and for providing such training and ongoing support services for individual users. b. User is solely responsible for adopting and maintaining procedures and security measures in connection with its use of the Data Sharing Network, any Agency Databases that it maintains, and in connection with any Agency Databases that it accesses. SunGard Public Sector has no responsibility and/or liability whatsoever for any: (1) security breaches or unauthorized access to the Data Sharing Network or to User's system, (2) interruption, delay, errors, or omissions of or in any Agency Database, or the results thereof, including (without limitation) SPS License 7/112010 examination and confirmation of data prior to use thereof, (3) provision for identification and correction of errors and omissions, (4) preparation and storage of backup data, and (5) replacement or reconstruction of lost or damaged data or media. User is advised to maintain alternative procedures for obtaining, as needed, information otherwise available through the Data Sharing Network. c. User is responsible for complying with all local, state, and federal laws pertaining to the use and disclosure of any information or data obtained through the Data Sharing Network, including without limitation any confidentiality or privacy requirements. d. User shall not permit any third party to access or use the Software provided by SunGard Public Sector, nor shall User decompile, disassemble or reverse engineer any of the Software or data structures utilized by the Data Sharing Network or permit any third party to do so. e. User warrants and represents that it has sufficient right and authority to grant SunGard Public Sector and other users access to its Agency Databases, to cooperate with SunGard Public Sector, as necessary, in the performance of this Agreement and to authorize and permit SunGard Public Sector to perform all work required to allow the Data Sharing Network access to User's Agency Databases (if applicable according to Section 6). 6. Agency Database Sharing. As part of the Subscription, Customer, as User, agrees to make its Agency Databases available to the Data Sharing Network. User shall host such Agency Databases on its server and shall cooperate if and when SunGard Public Sector, at its sole discretion, implements minor modifications reasonably required to provide Agency Database compatibility with and accessibility to the Data Sharing Network. Notwithstanding the foregoing, this Section 6 is not applicable where User has purchased a Non-RMS (view only) license and shall not be sharing any data on the P2P network (querying data from other agencies only). Notwithstanding anything to the contrary, User grants SunGard Public Sector permission to use the information contained in User's Agency Database to demonstrate solely to other law enforcement personnel the capabilities of the Data Sharing Network for purposes of increasing the number of departments utilizing the Data Sharing Network. SPS License 7/1/2010 PAY AGENT SUPPLEMENT 1, Additional Definitions. "Pay Agency Products" means the products and services of those vendors (in each case, a "Vendor") that are identified in an Exhibit 1 (the "Pay Agency Products"). 2. Pay Agent Designation. Customer designates SunGard Public Sector as Customer's pay agent for data processing related purchases and acquisitions, for the sole and exclusive purpose of allowing SunGard Public Sector, on behalf of Customer, to make payment to each Vendor for Customer's procurement of the Pay Agency Products under the terms and conditions of agreements (each a "Vendor Agreement") to be executed and made by and between Customer and Vendor. Customer covenants and agrees that it will promptly take all actions reasonably necessary to effect such designation of SunGard Public Sector as Customer's pay agent as provided for in this Section 2; and SunGard Public Sector covenants and agrees that, promptly after receipt of payment from Customer, SunGard Public Sector will make payment to each Vendor for Customer's procurement of the Pay Agency Products. 3. Pay Agency Products Procurement. SunGard Public Sector will, as soon as reasonably practicable, obtain for Customer, as Customer's pay agent, the Pay Agency Products from the Vendor, FOB Vendor's place of business, for use by Customer in each instance pursuant to the applicable Vendor Agreement. SunGard Public Sector will remit payments made to SunGard Public Sector by Customer promptly upon customary terms for the Pay Agency Products to the Vendor on behalf of Customer. Customer is hereby advised that Vendor, and not SUNGARD PUBLIC SECTOR, assumes all responsibility for and liability in connection with the Pay Agency Products. SUNGARD PUBLIC SECTOR is not authorized to make any representations or warranties that are binding upon Vendor or to engage in any other acts that are binding upon Vendor, excepting specifically that SUNGARD PUBLIC SECTOR is authorized to represent the fees for the Pay Agency Products as the same is provided for in Exhibit 1 and to accept payment of such amounts from Customer on behalf of Vendor. In no event will SUNGARD PUBLIC SECTOR be deemed to have taken title or any similar right or interest in or of any Pay Agency Products in the chain of distribution to Customer, and title or such similar right or interest in or to the Pay Agency Products will be deemed to vest in Customer only as otherwise provided for in the Vendor Agreement. 4. Term of Pay Agency. SunGard Public Sector's status as Customer's pay agent will expire promptly after SunGard Public Sector remits payment of the Pay Agency Products license fee to Vendor on behalf of Customer. 5. Disclaimer of Warranties. Customer agrees and understands that SUNGARD PUBLIC SECTOR MAKES NO WARRANTIES WHATSOEVER, EXPRESSED OR IMPLIED, WITH REGARD TO THE PAY AGENCY SOFTWARE. ALL WARRANTIES (IF ANY) ARE PROVIDED TO CUSTOMER BY VENDOR. SUNGARD PUBLIC SECTOR EXPLICITLY DISCLAIMS ALL WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. 6. LIMITATIONS OF LIABILITY. (a) LIMITED LIABILITY OF SUNGARD PUBLIC SECTOR. EXCEPT FOR ITS OBLIGATION TO REMIT PAYMENT RECEIVED FROM CUSTOMER TO THE VENDOR PURSUANT TO THIS AGREEMENT, SUNGARD PUBLIC SECTOR WILL HAVE NO LIABILITY WHATSOEVER IN CONNECTION WITH THE PAY AGENCY SOFTWARE. IN NO EVENT WILL SUNGARD PUBLIC SECTOR BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL AND/OR OTHER DAMAGES WHATSOEVER, WHETHER BASED ON BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY, OR OTHERWISE, AND WHETHER OR NOT SUNGARD PUBLIC SECTOR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE, SPS License 7/1/2010