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HomeMy WebLinkAboutC-2518 - 911 Emergency Reporting Telephone ServicePACIFIC" 4BELL_ WAI Dear i Enclosed is the signed 911 contract for your files. If you should have any questions, please feel free to call me on ('714) 972 -7219. Evelyn Augustus Market Administrator 3/17/83 - 25290 AGREEMENT (SUBORDINATE) TO FURNISH ENHANCED 911 EMERGENCY REPORTING TELEPHONE SERVICE THIS AGREEMENT, effective nril 1 _, 19 82 . is between PACIFIC BELL, a corporation, hereinafter referred to as "Pacific ", and the City of Newport Beach hereinafter referred to as "Customer ". RECITALS A. Pacific is a public utility corporation conducting a common carrier communications business in the State of California and in the ri +, of Newport Beach in California. Pursuant to its obligations to provide communications services to its subscribers within its service areas, Pacific has built a public utility communications system consisting of poles, wires, cables, conduits, markers, appurtenances and other facilities in the City of'Newport Beach B. Customer is a "public agency* as defined in Section. 53100 of the Warren - 911 - Emergency Assistance Act. C. Pacific is presently authorized by the Public Utilities Commission of the State of California (hereinafter referred to as "Commission') to provide Universal 911 Emergency Reporting Service (hereinafter referred to as "Basic 911 Service•) to political subdivisions and municipal corporations of the State of California in accordance with Pacific's Tariff Schedule Cal.P.U.C. No. 153 -T. D. Customer desires to have Pacific provide service and equipment at Customer -designated Public Safety Answering Point s) 3/17/83 - 25290 (hereinafter referred to as "PSAP "), as described more specifically in Exhibit A, attached hereto and made a part hereof, and which is not provided as part of Basic 911 Service. This service and equipment is provided to Customer in conjunction with the Enhanced 911 Service (hereinafter referred to as 'E -911 Service ") provided to County of Orange (See Paragraph 4 herein.) where appropriate, General and Special Conditions set forth in Tariff Schedule Cal.P.U.C. No. 153 -T shall apply to the E -911 Service covered hereunder. E. Pacific does not now have a tariff on file with the Commission which covers E-911 Service as described in Exhibit A hereto. Until a tariff for E -911 Service becomes effective Pacific is willing to furnish and install the E -911 Service for Customer's use under the terms and conditions set forth herein. A G R E E M E N T NOW, THEREFORE, the parties agree as follows: 1. Subject to the availability of manpower, equipment and facilities and the terms and conditions of this Agreement and Exhibit A hereto, Pacific shall furnish, install and maintain the E -911 Service and its associated facilities and equipment as set forth in Exhibit A. 2. Equipment, facilities and arrangements used in furnishing E -911 Service hereunder shall remain the property of Pacific. 3. Customer shall be responsible for payments to Pacific for the nonrecurring charges and monthly rates set forth in Exhibit A. Nonrecurring and monthly rates are subject to change by -2- 3/17/83 - 25290 Pacific following the end of the initial period of this Agreement upon ninety (90) days' prior notice in writing to the Customer; provided, however, that any such subsequent change may not be made more often than annually. 4. This Agreement is subordinate to that certain AGREEMENT (DOMINANT) TO FURNISH ENHANCED 911 EMERGENCY REPORTING TELEPHONE SERVICE effective - April 1 1982, between PACIFIC BELL and C'nnn+�Z of nranaa hereinafter referred to as 'Dominant Agreement.' This Agreement shall terminate prior to or concurrently with the effective date of termination of the Dominant Agreement, and Customer shall thereupon pay the applicable basic termination charges as set forth in Exhibit A hereto. S. In the event that, after start of installation and before the service is connected, the Customer cancels, modifies or defers the application for E -911 service covered under this Agreement, then a charge shall apply which would allow Pacific to recover the nonrecoverable costs of engineering, labor, material, equipment and other related expenses. For purposes of this Agreement, the "start of installation" shall be deemed to commence when Pacific performs any work or incurs any expense in connection therewith, or in preparation therefor, which would not otherwise have been performed or incurred. An application may be deferred for one or more periods totalling, in all, not more than six (6) months beyond the in- service date last established prior to start of installation, after which period the application shall be either completed for service and applicable rates and charges applied, or it shall be considered to be cancelled and treated as set forth above. -3- 3/17/83 - 25290 0 6. This Agreement shall terminate upon the effective date of a tariff filed with the Commission for those services furnished hereunder. Thereafter, Pacific shall furnish such service pursuant to the applicable provisions of its filed tariffs. In the event that Customer does not retain the E -911 Service after the effective date of such tariff, Customer shall pay the applicable basic termination charges as set forth in Exhibit A hereto. 7. In the event that this Agreement is terminated pursuant to the provisions of paragraph 6, Pacific shall have the right to adjust the nonrecurring installation charges set forth in Exhibit A and to either bill or refund to Customer the amount of any difference between such nonrecurring installation charges and the comparable nonrecurring installation charges set forth in Pacific's applicable tariff. 8. Additional services, equipment, facilities, or arrangements not provided hereunder shall be provided in accordance with applicable tariffs on file with the Commission, revisions hereto, or by separate agreement submitted to said Commission. 9. a. After installation of the PSAP facilities and equipment furnished hereunder, should Customer desire any rearrangement on Customer's premises, Customer shall pay charges computed in accordance with tariffs on file with the Commission (which charges are presently covered under Pacific's Tariff Schedule Cal.P.U.C. No. 28 -T) for moving, rearranging or changing the PSAP or the equipment and facilities related thereto. -4- 3/17/83 - 25290 b. After installation of the PSAP facilities and equipment furnished hereunder, should Customer request any change that necessitates additions, removals, moves or changes of access facilities and /or equipment on Pacific's premises, Customer shall pay charges based on actual costs for such change. 10. Pacific shall be provided access to Customer's premises at any reasonable time for the purpose of installing, inspecting, testing, rearranging, repairing or removing the equipment and facilities used in furnishing service hereunder. Pacific shall have the right to make such tests and adjustments as are necessary or appropriate to maintain its equipment and /or facilities in satisfactory operating condition. 11. The liability, if any, of Pacific for damages arising out of any mistake, omission, interruption, delay, error, defect or other failure in any of the equipment or facilities provided hereunder or used in furnishing service hereunder shall be as set forth from time to time in Rule 14 of Schedule Cal.P.U.C. No. 36 -T of Pacific's tariffs on file with the Commission. A copy of the current provisions of said Rule 14 is attached hereto as Exhibit B. E -911 Service is provided solely for the benefit of the Customer. The provision of E -911 Service by Pacific shall not be interpreted, construed or regarded, either expressly or impliedly, as being for the benefit of or creating any obligation of Pacific to any third person or legal entity other than the Customer. 12. a. Neither this Agreement, nor any interest of Customer hereunder, nor any use of the E -911 Service may be assigned, sublet or in any manner transferred by Customer without the prior written consent of Pacific. Pacific may, however, without Customer's consent, assign its rights under this Agreement to -5- a • 3/17/83 - 25290 American Telephone and Telegraph Company ( "AT &T") or to any present or future subsidiary or affiliated company of either Pacific or AT&T or to any other company if such assignment to such other company will, in Pacific's opinion, assist in the implementation of any law or ruling issued in any form whatsoever by any judicial or other governmental authority. In the event of such an assignment, Pacific shall be released and discharged of its obligations hereunder to the extent of such assignment. Any attempted assignment in contravention of this paragraph shall be void. Pacific shall give Customer written notice of any such assignment of rights hereunder. b. Subject to provisions of paragraph a above, this Agreement shall inure to the benefit of and be binding upon the respective successors and assigns, if any, of the parties hereto. 13. The failure of Pacific to insist upon strict performance of any of the terms, covenants or conditions of this Agreement in any one or more instances shall not be construed as a waiver or relinquishment for the future of any such terms, covenants or conditions, but all of the same shall be and remain in full force and effect. 14. Unless sooner terminated as provided herein, this Agreement shall continue for an initial period of twelve (12) months from the date the E -911 Service is placed in service and thereafter until terminated by Pacific upon sixty (60) days' prior written notice to Customer; provided, however, that Customer may terminate this .Agreement at any time upon thirty (30) days' prior written notice to Pacific, subject to payment of applicable basic termination charges as set forth in Exhibit A hereto. -6- 3/17/83 - 25290 15. Customer agrees to comply with all state and local laws, regulations and codes this Agreement. Customer further agrees to any loss or damage that may be sustained by failure to comply with the aforementioned f laws, regulations and codes. applicable federal, in the performance of indemnify Pacific for reason of Customer's zderal, state and local 16. All notices or other communications hereunder shall be deemed to have been duly given when made in writing and delivered in person or deposited in the United States mail, postage prepaid, and addressed as follows: To Customer: Attn: To Pacific: Pacific Sell 444 Market Street, Room 1708 San Francisco, CA 94111 Attn: District Staff Manager - 911 The address to which notices or communications may be given or made by either party may be changed by written notice given by such party to the other pursuant to this paragraph. 17. This Agreement represents the entire contract between the undersigned parties and supersedes all prior negotiations, discussions and writings. -7- 3/17/83 - 25290 18. Customer and Pacific agree that the in- service date for the E -911 Service provided hereunder shall be on or before ; provided, however, that the time during which Pacific is delayed in meeting such in- service date by causes or events beyond the control of Pacific, including lack of network and /or central office facilities and an emergency resulting in reallocation of available manpower, shall be added to the aforesaid in- service date. For purposes of this paragraph, the term "emergency" shall refer to and mean an unforeseen combination of circumstances affecting service to California subscribers calling for immediate action within the service area of Pacific and contiguous service areas of the other operating telephone companies of the Bell System. As used herein, the in- service date shall mean the date upon which Pacific installs and makes substantially operational the E -911 Service for Customer's use hereunder. 19. This Agreement shall be filed with the Commission pursuant to its General Order No. 96 -A and shall at all times be subject to such changes or modifications as said Commission may, from time to time, direct in the exercise of its jurisdiction. (Signature Page Follows) -8- 0 0 3/17/83 - 25290 IN WITNESS WHEREOF, the parties hereto have caused this Agreement to be executed by their respective duly authorized representatives. PACIFIC BELL By: jp Title: 67- ) Date Signed: MAR A 1985 City of Newport Beach (CUSTOMER) By: Title: Date Signed: ATTEST: /7 By: J ,6? Title: Date Signed:/ -9- 0 0 3/17/83 - 25300 EXHIBIT A Page 1 of DESCRIPTION OF SERVICE, EQUIPMENT, FACILITIES AND STANDARD FEATURLS 1. Automatic Number Identification (ANI): A feature by which the calling party's ANI to ep one num er is forwarded to the Enhanced 911 (E -911) Control Office and displayed on Transfer and Display Units at PSAPS equipped with such Units. (See Item 3 under Other Available Service, Equipment an Features.) 2. Data Management System (DMS): A system of manual procedures an computer programs used by Pacific to create, store and update the data required to provide the Selective Routing (SR) and Automatic Location Identification (ALI) features. 3. Default Routing (DR): A feature activated when an incoming E -911 call cannot a selectively routed due to an ANI failure, garbled digits or other causes. Such incoming calls are routed from the E -911 Control Office to a customer designated default PSAP. Each incoming E -911 facility group to the Control Office is assigned to a designated default PSAP. Four party suburban service and customer - provided multi -party service, such as Farmer Line Service, will be default routed. 4. End Office: A Central Office(s) in the E -911 System which serves calling parties originating calls to 911. 5. Enhanced 911 (E -911) Control Office: The office which provides tandem switching capa i ity for E -911 calls. It controls switching of ANI information to the PSAP and provides the SR feature, standard ESS Speed Calling features, call transfer capability and certain maintenance functions for each PSAP. 6. E -911 Exchange Line: A one -way incoming line terminating at PSAP. (Outgoing calls can be made on a transfer basis only.) NOTE: E -911 Service includes the provision of E -911 Exchange Lines to all Primary PSAPS and to Secondary PSAPS that are equipped to display ANI information on PSAP terminal equipment. The number of lines required to these PSAPS will be determined and provided by Pacific based upon expected call volumes. The Customer may subscribe to Additional (Optional) E -911 Exchange Lines for these PSAPS and /or for Secondary PSAPs that are not equipped to display ANI information. (See Item 1. under Other Available Service, Equipment, and Features.) 0 0 3/17/83 - 25300 EXHIBIT A Page 2 of 9 7. E -911 Service Area: The geographic area in which one or more agencies participating in the E -911 System will respond to all E -911 calls and dispatch appropriate emergency assistance. 8. Forced Disconnect: A function of the E -911 Central Office trunk circuit w ich enables the PSAP attendant to release the connection on a 911 call even though the calling party has not hung "up. This feature prevents the intentional jamming of the E -911 exchange lines. 9. Manual Transfer: Manual Transfer enables the PSAP attendant to transfer an incoming 911 call by depressing the switchhook of the associated telephone or the "add" button on the Transfer and Display Unit (if provided) and dialing either a 7 -digit or 10 -digit telephone number or a 2 -digit Speed Calling Code. 10. Public Safety Answering Poin t (PSAP): An answering location or 911 calls originating n a given area. A PSAP may be designated as Primary or Secondary, which refers to the order in which calls are directed for answering. Primary PSAPs answer all calls first; Secondary PSAPs receive calls on a transfer basis only. 11. Selective Routing (SR): A feature that routes an E -911 call rom a Central Office to the designated primary PSAP based upon the identified number of the calling party. 12. Serving Central Office: The local Central Office from which a AP, it Er primary or secondary, is served. DESCRIPTION OF OTHER AVAILABLE SERVICE, EQUIPMENT AND FEATURES 1. Additioo al t tEon x alit - (See Note, Item 6, ib A9oE page conaitions). Provided for this Customer Yes X No. 2. Night Service: A feature which allows E -911 calls to be routed to a customer designated alternate location if the Primary PSAP closes down for a period. Note: There is no additional charge for this feature. Provided for this Customer Yes X No. 0 0 3/17/83 - 25300 EXHIBIT A Page 3 of 9 3. Transfer and Dis la Unit: A selector console and associated equipment or isplaying ANI numbers at the PSAP attendant position(s) and used by the attendant to activate Fixed and /or Selective Transfer functions. Provided for this Customer X Yes No. a. Fixed Transfer: Fixed Transfer enables a PSAP attendant to transfer an incoming 911 call to another designated PSAP by depressing a single button on the Transfer and Display Unit. Provided for this Customer X Yes No. b. Selective Transfer: Selective Transfer enables any PSAP attendant to transfer an incoming 911 call to the proper response PSAP by depressing a single button labeled with the type of agency; e.g., 'fire', 'on the Transfer and Display Unit. Provided for this Customer X Yes No. 4. Automatic Location Identification (ALI): A feature by which the name business customers only) and address associated with the calling party's telephone number (identified by ANI as defined above) is forwarded to the PSAP for display. Additional telephones with the same number (secondary locations, off premises, etc.) will be identified with the address of the telephone number at the main location. Provided for this Customer X Yes No. ,111787, c °_.1c� � • c:(HI�IT,: PAGc ; op 9 DIAGRAM OF E -911 EMERGENCY REPORTING TELEPHONE SYSTEM E -911 Control Office PSAPs PRIMARY Newport Beach Police Department 870 Santa Barbara or Newport Beach 5 Answering Positions 5 ANI Display Units NO. 1 ESS 5 ALI Display units 6 E -911 LINES r SECONDARY E -911 LINES 4- c r N r d a mi O O n r m n ��I• ' 1'J Im I v JI 6 u� � sI F O a F 3 Ij W I\I Y u O m N m rF. V C V O F ¢ u z s _ O U O 3 2 i N t p' F 1 S r1 V i•i H ¢ \ 62 a. I Z N O W u i. N a Y 6 Z T u c a E m a Y1 m F I o' i 0 C! O o� 0 e N OI tlN 0 o_ O O d LnL N O O M O O O O M r-i 01 O O .O. 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U mm A -pr u P 6 - ^ i m d V 0 r *6\o CA -0 -d = y r y y ^W 6J 0 A r O - oz W r W y W , W A >•C y7 r L u C W Y W G q mLyY C c mmy A� E p W L✓ C A - A A W O y O C R U2 - C W 0 6 0- BV 60 y W mAm +q L C m g L mO- Cr G m :V 4 r W 6 > m A W 7 c m' me myL- m!m W 6 y C y m -m cL C 7 4 m A L y 0 a 002 O C m m L cr GU UO = c a u u °cAecm y Q Cm @ a m C A U y A m C L m C Y O 10 y C m m�� -i U • 6 m > y W S - +7 J m - A C � m G n m O z G u c 7 d Y N d m 0 L i v arWG q C C L - d d W V d d .S. d C d q L = m Y u Z d auc y > q y A > C =L N O C m+- 0 E N L y y Y y q . . A L U d Y W N C C y L q r L p o N m u mU Ny � ^LGO L = y d E G - q = Y L • m 9 0 E E C Y r y 0 O m 0 u W m y N N 9 C C J J C d C d u U a 0 EE c L u 7 7 u z P 0 L m N U 4 0 N m J d W g S y d L U L q W + q 6 0 p q L = 0 4. C _ 0 - 0 N _ L m N J•-G•- q =N r N .� C d q x Y Y Y •r d =qr EWL I N L r C C g q W O C u J a W 0 w s- z d -� 0 C C Y A V r =C O q C N g m y Y O. C Y N cm� —ue Y q YC +d N q u y N A d W q W ) W E 2 G> G S y0- 0 J u CCE d m q mC C L O Y= N 7 m u u C A y m L m m C g N y 3C @ A s 7 d p C A m m c m W C L m y y m C y q A +U _a - u - • W G - -PG W Army SI OI OI O� m n n ~ nl N N N 7 ONI OI =I Oyl ONI d V S VI i a N N N L ^ m- C m y C2.- 0 z M O m A m me y 60m4 >C 7P>�OImG'r C1 dy- )- C con 9 Y Y_ 8 U 01-P m m m T F• Y __ C W x_ 9 7 �• 0 R. 8E- _ CEV Am C - Y 4 a C u+ i qx _ L '- AC m - y E C L Q y m U LE W •A m O l A W 0 m J- Y - CC C E mO - m C Y 6 W 7 p L Y 0 11 21 W C Y 76 U fiC U 0 C q - -M m FCw6 / u > a u o m A Lu m O z G u J L N d 0 L Y • O d q au W Y G C C d V d E a i CL m Y 0 d Y L O yu au- A- A Y V N 0 0 E m r r r Y N y u W m A y W W y Y 4 Y o E o m E WE U .� A y C 40 y E 0 W d V E m 0 y - L V N G C y d g U d ^GL Ay W L r C 2 W 0 L L • 4 0 0 q rC C N N m G N z U A LU U CC �oao.A+ b 0 G 0 W G N U 0. U mm A -pr u P 6 - ^ i m d V 0 r *6\o CA -0 -d = y r y y ^W 6J 0 A r O - oz W r W y W , W A >•C y7 r L u C W Y W G q mLyY C c mmy A� E p W L✓ C A - A A W O y O C R U2 - C W 0 6 0- BV 60 y W mAm +q L C m g L mO- Cr G m :V 4 r W 6 > m A W 7 c m' me myL- m!m W 6 y C y m -m cL C 7 4 m A L y 0 a 002 O C m m L cr GU UO = c a u u °cAecm y Q Cm @ a m C A U y A m C L m C Y O 10 y C m m�� -i U • 6 m > y W S - +7 J m - A C � m G n m O z G u c 7 d Y N d m 0 L i v arWG q C C L - d d W V d d .S. d C d q L = m Y u Z d auc y > q y A > C =L N O C m+- 0 E N L y y Y y q . . A L U d Y W N C C y L q r L p o N m u mU Ny � ^LGO L = y d E G - q = Y L • m 9 0 E E C Y r y 0 O m 0 u W m y N N 9 C C J J C d C d u U a 0 EE c L u 7 7 u z P 0 L m N U 4 0 N m J d W g S y d L U L q W + q 6 0 p q L = 0 4. C _ 0 - 0 N _ L m N J•-G•- q =N r N .� C d q x Y Y Y •r d =qr EWL I N L r C C g q W O C u J a W 0 w s- z d -� 0 C C Y A V r =C O q C N g m y Y O. C Y N cm� —ue Y q YC +d N q u y N A d W q W ) W E 2 G> G S y0- 0 J u CCE d m q mC C L O Y= N 7 m u u C A y m L m m C g N y 3C @ A s 7 d p C A m m c m W C L m y y m C y q A +U _a - u - • W G - -PG W Army 0 O O v 1 m n n D � Y F F O F N O V F 9I CC;I oN C; OI Sc m 1 r p O O O S Q N u ` I fl NI bl NI N I OI O O O V I ✓tI � - V N h ID 1 y J N NI NI N� O < N >• Y y1 Y tl _ ti — 6-0 uc OY u _ Pr r m C u C].]mmm Cl ✓..O.OA .c 4 0 C q ..I W•• C u a r q W= Y— am r j q OO- >o qO J u l Y u C y y Z; -I u q m-» m q OAS .-- 0 Y b�EuOxn q 4 ]x--6 ✓ x x a m Y O + Om� m g r C g ]OD +E dO •c EY•1C O Cm s n 6 N 9 O O 2 0 G u ] Y m r O 0 d q pILWY L C C d 4+ d dL O E a ++ C L V r + d r G 0 ✓ u P u:; q - q t i m O q YmCuW u m u C Y u Y 0 E 0 m E m Y ✓ G u u 0 m d u E m ] ✓ r Lu mLD u a g U y U r u m m a r W L Y c L O u p C ) Y Y •W O O V Y O a w u E E C T+ Y u o q Y D c m 0 m ] ] D u q fsV V CD ] OD Oqr u L ] o 4' L m u a W u m V g r p— L ] d W L u PY rte) tld Uf Y qm C O q S \ 0 c q - o - m O � + ✓ u ✓ r > V Q •qi r q Y a O • a 0 L q ✓ ✓ W • 1 r ] L u C m Y mL q OIY✓ Y +D we q m o c d - O m G u q �• q q m O ✓ W a- V W C 0- 9 u S 0-4 u m m q Y C w g m m0- CY✓ a - E 0 E eO�Lg m m ✓ m > m q m ] e'y c, °. a u L r Y 1 C u m m tl eme' ^Dm+ m 6 u O ✓ mr V CL L] a Y g L ✓ m q y O Irc C L Y Y O Y O O C+ c m D C✓ m 0 u 9 a eE m O m c o 0CC0c q Y 0 C L m C Y 0 ✓ u y - - 30. ym , > ] ✓ -Pd - q 9 m G E m F N m O 2 L U r 0 y 0 N d m Y � r = ✓ Q q � C u 0 O E d 0 U d a 0 d Y d C d q r O d r L a -u o�uL q > q C ✓ C r N O c a--o E w G ✓ Y ✓qu m m C U ✓• q r p E r U OE 6. m 0 E r D w d U Y u ✓ N L L d q C ✓ G G 0 L - ✓ d E U�•+LL O ✓ U L q m d d O E E C C r u ✓ O C p a E u ✓ E •. m ✓ N m d C d u u a o E c r u au• >• 0 q N ] O.Q > u C P0L V N U aD m d q.W .- q m ] m q ) L Pr.�w Y m L a ✓ Y q 0 — W q6 c_� -YO•• o .a'0 wrL q ✓ W y Y — r q m ✓ �N Y w u 9 m q x Y ✓ Y r m C a Y E w✓ ) m L u C D C g q m O C — U q W V a u 0 D u..D ✓r 0 C ✓D q C m q V ✓ duu�uc g 7 U u N m m m q N s 1 C —u Cc r c h E W ±) ✓>0 O V m C L ] q P ? m D Y 4 J m =L r r U 0 a..L L ] U < u � m u u 9 q ✓ d L m m C g y E=.- C L u D E q ) O dc t c a C q U u q a d c o q +O — d — "iw > > ] d W Sir - a D - a u o �o I o C) -n w� o a IC o a o d - d I91 O � O I.... Ln Z Z '-I !v l O O O O < O O O O u = � I 00 O ui O F O O O O O O O O O O I^ O O v 1 m n n D � Y F F O F N O V F 9I CC;I oN C; OI Sc m 1 r p O O O S Q N u ` I fl NI bl NI N I OI O O O V I ✓tI � - V N h ID 1 y J N NI NI N� O < N >• Y y1 Y tl _ ti — 6-0 uc OY u _ Pr r m C u C].]mmm Cl ✓..O.OA .c 4 0 C q ..I W•• C u a r q W= Y— am r j q OO- >o qO J u l Y u C y y Z; -I u q m-» m q OAS .-- 0 Y b�EuOxn q 4 ]x--6 ✓ x x a m Y O + Om� m g r C g ]OD +E dO •c EY•1C O Cm s n 6 N 9 O O 2 0 G u ] Y m r O 0 d q pILWY L C C d 4+ d dL O E a ++ C L V r + d r G 0 ✓ u P u:; q - q t i m O q YmCuW u m u C Y u Y 0 E 0 m E m Y ✓ G u u 0 m d u E m ] ✓ r Lu mLD u a g U y U r u m m a r W L Y c L O u p C ) Y Y •W O O V Y O a w u E E C T+ Y u o q Y D c m 0 m ] ] D u q fsV V CD ] OD Oqr u L ] o 4' L m u a W u m V g r p— L ] d W L u PY rte) tld Uf Y qm C O q S \ 0 c q - o - m O � + ✓ u ✓ r > V Q •qi r q Y a O • a 0 L q ✓ ✓ W • 1 r ] L u C m Y mL q OIY✓ Y +D we q m o c d - O m G u q �• q q m O ✓ W a- V W C 0- 9 u S 0-4 u m m q Y C w g m m0- CY✓ a - E 0 E eO�Lg m m ✓ m > m q m ] e'y c, °. a u L r Y 1 C u m m tl eme' ^Dm+ m 6 u O ✓ mr V CL L] a Y g L ✓ m q y O Irc C L Y Y O Y O O C+ c m D C✓ m 0 u 9 a eE m O m c o 0CC0c q Y 0 C L m C Y 0 ✓ u y - - 30. ym , > ] ✓ -Pd - q 9 m G E m F N m O 2 L U r 0 y 0 N d m Y � r = ✓ Q q � C u 0 O E d 0 U d a 0 d Y d C d q r O d r L a -u o�uL q > q C ✓ C r N O c a--o E w G ✓ Y ✓qu m m C U ✓• q r p E r U OE 6. m 0 E r D w d U Y u ✓ N L L d q C ✓ G G 0 L - ✓ d E U�•+LL O ✓ U L q m d d O E E C C r u ✓ O C p a E u ✓ E •. m ✓ N m d C d u u a o E c r u au• >• 0 q N ] O.Q > u C P0L V N U aD m d q.W .- q m ] m q ) L Pr.�w Y m L a ✓ Y q 0 — W q6 c_� -YO•• o .a'0 wrL q ✓ W y Y — r q m ✓ �N Y w u 9 m q x Y ✓ Y r m C a Y E w✓ ) m L u C D C g q m O C — U q W V a u 0 D u..D ✓r 0 C ✓D q C m q V ✓ duu�uc g 7 U u N m m m q N s 1 C —u Cc r c h E W ±) ✓>0 O V m C L ] q P ? m D Y 4 J m =L r r U 0 a..L L ] U < u � m u u 9 q ✓ d L m m C g y E=.- C L u D E q ) O dc t c a C q U u q a d c o q +O — d — "iw > > ] d W Sir - a D - a u 3/17/83 - 25300 SPECIAL CONDITIONS EXHIBIT A Page 8 of 9 A. E -911 is provided only when the total number of main and equivalent to main telephones exceeds 150,000 in the area to be served by the system. B. E -911 exchange lines are arranged for incoming service only. Outgoing calls can only be made on a transfer basis. C. ANI or ALI information will not be displayed on calls received from four -party suburban service or customer provided multi -party service such as Farmer.Line Service. D. 911 calls from PBX and Centrex on- premises and off - premises stations, and other services with off - premises locations, will be forwarded to the PSAP serving the pilot number location of the PBX, Centrex and other off - premises services. ANI and ALI information received from such off - premises stations may not be the actual telephone number and address for those off - premises stations. E. Charges for local and /or toll messages transferred over exchange facilities will be billed according to rates applicable from the local Central Office serving the PSAP originating the. transfer. F. Features and network arrangements will be based upon the operating limitations of Pacific's facilities and equipment. G. If Customer provided terminal equipment is used, it will be subject to terms and conditions set forth in Schedules Cal.P.U.C. No. 4 -T and 135 -T. H. Any terminal equipment used by Customer in conjunction with E -911 Service, whether such equipment is provided by Pacific or Customer, shall be configured so that it is unable to extract any information from the Data Management System other than information relating to a number identified through the ANI capability as the source of an in- progress call. I. The rates charged for E -911 Service do not contemplate the inspection or constant monitoring of facilities to discover errors, defects and malfunctions in the E -911 Service, and Pacific does not undertake such responsibility. 3/17/83 - 25300 EXHIBIT A Page 9 of 9 J. A billing surcharge (as set forth in Tariff Schedule Cal.P.U.C. No. 36 -T, Rule 33) applies to the monthly charges for E -911 service covered by this Agreement. R. The Customer has the responsibility to: 1. adhere to the guidelines as set forth in the State of California 911 Guidelines Manual; 2. arrange to have all 911 calls answered 24 hours a day, 7 days a week; 3. subscribe to local exchange service at each PSAP location for emergency use by any person who does not want his/her telephone number and /or address displayed, for use by telephone company operators in transferring emergency calls, for administrative purposes, and for placing and receiving nonemergency calls; and 4. make such operational tests as in the judgment of the Customer are required to determine whether the system is functioning properly for its use. Customer shall promptly notify Pacific in the event the System is not functioning properly. • The Pacific Taiepbomeand Tek4apb Company San FYeeesoo. C.adfa ma WU BC. 14 .. W.1 ARM 0 EXHIBIT B PAGE 1 of 9 9CH=ULE CXL..P.U.C. NO. 36-T 5cb Revised Sheet 56 Cancels 4th Revised Sheet 56 (1) The, provision of this role do mt apply to errors and Omissions tanned by. willful misconduct, fraudulent conduct or violations of law. (2) 2m the event m error or amisoion is caused by the gtess negligence of the Utility', the liability' of the Utility shall be limited to and in an evens exceed the smsr of $10,000. (3) imnepe as provided in Sections (1) and (2) of this role, the liability of the Utility for damages arising out of miscakas, omissions, inter - ropeions, delays, errors or defects in any of the services or facilities furnished by the Utility, including azchange, toll, privata line, supple mental equipment, alphabetical directory listings (asaluding the use of bold fan type) and all other services, shall in no event artead au amount f equal to the pro rata charges to the customer for the period during which Me services or facilities arm affected by the sistaka, omission, incer- rupcion, delay, error or defect, provided, however, that where any mistake, amissdom, interruption, delay, error or defect in my one service or facility affects or diminishes the value of my other service said liabilit7 shall include such dix-4 —cion, bee in no event shall the liability *=sod the total aemaaa of the charges to the cueto.3i for all services or faci- lities for the, period affected by the mistake, ostiasion, interruption, defy,. denim or defect. (4) Services Other Than.Dirsatary The following allowances we provided for interruptions in service, as specified for pemtieala services furnished by the Utility: A. The Utility shall allow, for interruptions in service of 24 hours or arc we due to conduct of the custoaarr, an mount .equal to the pro rata charges for each 24 -boar period, or major fraction thereof attar the initial period, or imtarropcion in the following services: Adnce Leber No. Decision No. 91059 Issued by Funk M. Widener Anutant Vice Prescient Continued Data Filed: DEC 1 1 1979 effective: JAN 1 1980 Rnoiuuon No. i ThrPacific Telephone and Teiegtsph Company Son Francisco, California 0 EXHIBIT B Page 2 of c SCHEDULE CAJL P.U.C. vO. 36-7 Sth 8evised Sheet 57 Cancels 4ch lavised Sheet Si MME NO. 14 j nrrT.n60 OF LLBE= - Continued (4) Services. Other TIIsa Directory - Contimud A. - Continued 1. Mobile telsphone,servicr. 2. Privacy line services and channels, as. follawe: (aJ Private line talephoss service. (b) Private liar crlec7Perritar and Morse services. (c) Channel■ for data trasuracssion. (d) Channels for roseate metering, supervisory control and miscel- laneous signaling purposes. (r) (f) x (g) Costiaaoas time amwncesssac service. (h) Mammals for one -way speech networks in connection with Loud - spealsrs. (i) Channels for one -way program, transmission tacworks in connaction with loudspeakers. (j) Channels for farmer lines and call service rtacion lines. (k) sells and lights system attack warning servics. The allowance on items (a) through (g) above applies only to service within the same exchanger area. The allowance on items (b) and (i) above applies only to station equipment and /or channel facilities. 3. 4. Wide Area Telephonoi Service. Where credit is allowed against initial charges, the initial period shall be reduced is the same proportion. and additional hourly rates shall apply Co each hour or major fraction thereof for Wide Area Telephone Service furnished in excess of the initial period as so reduced. x Correction Continued' adwce Letter No. Issued by Due Filed: Decision Yo. I Frank N. Widener Effective: OC 2 8 _� Assistant Vice President Resolution No. EXHIBIT 9 Pago 3 of 9 The Pa" Talephoai and UGgrsph Compeny 9C. UI.: C.".S.• ?tv.C.:.D. 36 -T' Ga Fraa+eiaee, Ca7tternia Original Sheer 57 -A RULE Y0. 14 r++cr =CN OF LL%BIL= — Continued (4) Services Other Than DiraetM - Continued W. The Utility shall allow, for interruptions in exchange telephone service of 24 hours or more noc due to conduct of the customer, an amount equal to the fired monthly charges for exchange service multiplied by the ratio of the days of intarruptiou to thirry days. When interruptions continue beyond 24 hours, credit allowance will be given in successive 24 -hour multiples. C. The Utility shall allow, for interruptions in Telpak channels and services of two consecutive hours or more not due to conduct of the customer or failure of facilities provided by the cnetomar, an amount dacerained as follows: 1. For items other than Telpak base capacity, an amount equal to 1/720 of the fixed monthly charge for such item for each hour or mayor fraction thereof of interruption. 2. For Telpak base capacity furnished for use as a single capacity, an amount computed as in 1. above. 3. For Telpak base capacity furnished for use as various channels of lesser capacity, (a) if the interrupted channels are less than 50 percent of the equivalent telephone grade channels in the section, no amount allowed, or (b) if the interrupted channels are 50 percent or more of the equivalent telephone grade channels in the section, an amount computed as in 1 above. For each classification of Talpak base capacity, credit is computed separately for each two -point section affected. Continued Issued: October 23, 1970 Issued by Date Filed: ADRIAN C. CASSIDY Effective: November 23, 1970 Dec Ne. -77406 vice President Resolution No. (C) (T) (T) The Pacitic Tdephane and Telegraph Company Sao Francisco, California LaQTAT= 07 L1JS== - Continued (4•) UL-vices Other Than Directory Continued EXHIBIT 3 Page 4 of 9 SCSEDt7LE CAL P.U.C. No. 36-T 4th 8avised Sheet 57 -3 Cancels 3rd devised Sheet 57 -3 D. The Dtilit7 shell allow -, for interruptions of. 30 mates or more sot due to conduct of the cuecom" (including authorized users), m assoant equal to the pro rata charges- in half -hour maltiplas for each 30 -sdmts period, or major fraction thereof after the initial period, of interruption in the following private line services and channels: 1. Private Line talsphone service. 2. Private line talstypaw. car and Morse Services. 3. Channels for data transmission. 4. Chsnsels for resole metering, supervisory central and miscel- laneone signaling purposes. S. 6. 7. Cbatinooas Sias Aonouncesrac Service. S. Channels for the rmoce operation of private mobile radio -cele- phone syscese. 9. Channels for sue -way speech networks in connection with laud - speakers. 10. Channels for oue-way program transmission networks in connection with loudspeakers. 11. Special useably services and channels for miscellaneous experi- mental purposes. The allowance an Item 1. above applies only ca full period service. The allowance on Itms 1. through 8. above applies only to service between separate exchange areas. The allowance on Items 9. and 10. above applies only to incerexchange and incerdiscrict channels. x Correction continued x Advice Letter No. Issued by Data Fiied: . Dectsion Yo. Frank M. Widener Effective: OCT 2 8 578 Assistant Vice President Resolution No. EXHIBIT B Page 5 of 9 d,. I.IrpA„nr „d Teletraph Company 50IED IU. CAI..P U I. N4, 36-T Lac Revised Sheet 57-C ­--man Franrna,. C"darno, Cancels Original Sheet 57-C 1= 40. 14 T ATTI TON Cr T ZABI = - Continued (4) Services 0tles, Thm Directory - Contimeed 1. Tha ftilirr shall allay, for interruptions of 30 seconds or more Mac dam to conduct of the customer or failure of facilities provided br the cuscoeer, as amonnt equal to the pro rata charges in five- mimce maltiplms for each five names period or major fraction thereof of incarrmprim is the following private liar services and charnels. 1. Channels for progress transmission in connection With loudspeakers, sound reproduction or sound recording. 2. Channels for video trmaaisaim is connection With television viewers. Y. The OcilitT sha11 allow, for interruptions of short period private lime telephone service Which aggregate oue -sixth or more of the daily contract service not due to conduct of the Cuscomar (including smthorized users), an ant equal to the pro race charges for the period of iatarrmpcinn (axaluding lost time made up later is the same day an the mscoeer's request). 0. The Unlit, shell allow, for interruptions of two consecutive hours or mars me doe to conduct of the Customer or failure of facilities prori.ded by the can-toner, an ssoane equal to 1/720 of the fixed unnchl7 charge for each hoar or major fraction thereof of iacarrup Lion is private line ch ---aus for ulevisimn transmission for use is educational television systems. omitted am an Shoat 57 -C-2. ,- .. i ... 12732 Issued by FRANK M. WIDENER ASSISTANT VICE PRESIDENT u.,,. e,lr,l �,,..,.... WC 17 &'8 0 7%* PadA Telephone and Telegagh Conwpsny San Francisco, California M= S0: 14 LMG=L=CN CIF 'LZ =Z='- Cautioned (4•) Service& Other Than Director, _Continued_ 0 EXHIBIT B hut 6of9 SCUMME CAL.P.U.C. NO. 36-T let Revised Shesc 37-C -1 Cancels original Sheet 57.{ -1 It. The Dtilitr shall allow an asnanc calculated as sham in (2)(a) following., for interruption in Daraphone Digital Service based on the average Station Value, an dadined in (1) below, and the length of the interruption, not due ca conduct of the critter or authorized near ar failure of facilities provided by the cos-toner or authorized user or doe to the faire of the cnstomer cc authorize replacesent . _ of =7 element of special tuns traction, as specified in Schedule Cal.P.D.C. 16 44�-T. Thu pariad durlag vhici ao eiedii`allovauiu — will be made shall begin an the seventh day attar the customsr receives the Utility's notification of the need for such replace- meat and shall and an the dal attar the Oti:ity receives the customer's anzbor ^tics for such replacement. — -- -'— (1) average Station Value . The average station value is calcalated by dividing the total manchl7 charge for a service by the total number of stations an the service. The total monthly charge shall be comprised . of all charges associated with the service, including charges for all egaipmenr assigned to all Digital Station T--^ n-'s on the service. (2) Credit allowances for 2ncsrruptions t For the purpose of determining the count of allowance every mouth is considered to have 30 days and only those stations an the interropced portions of a service shall be considered in decarmining the onmber of stations affected. (a) an interruption credit allowance is determined by U) calcm- lacing the average Station Value for one full day (average Station Value 4 by 30 (days) (ii) multiplying the result of U) by the ^credit" as specified in (b) below, then (iii) mnitipL7ing the result of (ii) by the number of stations affected. a For.arl7 on Sheet 57 -C -2. Conti m,ed Advice letter No. 13129 Issued by Dare Filed: Decision No. m Effecuve: .MAR 16 I.M. Frank N. Wider .lseswant Vice Pmidmt Rasolumon N0. 9 I%&FaciSe Telephone and Teie;taph Compsay San Francisco, Californa z= T0. 14 Of LZLBZ = - Continwd 1(4) Setwicas Other Thm Directory - Cautioned & - Coutiasd 0 EXHIBIT B Pwgw 7 of 9 9CS=tTLE CXL2.U.G N0.36 -* Zed Revised Sheet 57-C -2 Gunnels 1st Bavised Sheet 57-C -Z (2) Credit Allowances for Interruptions. - Continued (b) Intacrapcicas of 24 Sons or Less Lsnth of Iatarrumcioa Less the 30 -mucus 30 minutes up to, bat not including 3 hours 3 hours up to, but not including 6 hours 6 baste nip to, but not including 9 hours 9 hours up to, but not including 12 hours 12 hours op to, but not including 15 hours LS boars cep to 24 haara Saclasive Credit Tons• 1/10 day 1/5 day 2/5 day 3/5 day 4/5 day, One day Two or mute interruptions- of 30 minutes or son, during say period ap to, but mot including 3 house* shall be considered as one, imtorraption. (c) laterrapticne Over 24 Roars Credit will be allowed in 1/5 day multiples for each 3 hour period of inrerraption or fraction thereof. To mute than ane full day's credit will be allowed for any period of Z4 hours. I. The Utility shall allow, for interceptions in the "mini 100 offering of 24 hours or more not due to conduct of the Customer, an seoanc equal to the proportionate part of the fisd sonth17 charges in mult -'pies of one day for each 24 hours or major fraction thereof, for the "mini 100 Component service items rendered inoperative by the interruption. Allowance for interruptions of esah"ge service or private line service with which the Gamiai 100 s7stsm is associated are subject to the provisions set forth in A., D. and D. preceding.' For purposes of thou regulations, an interruption is doomed to exist from the r time it is reported to or detected by the Utility. r Correction Continued Issued by Advice Lean No. 14 3 0 4 Due Filed: AUG 3 ;S E2 Decision No: Rnbm R. Roche Efiecd e A,,i *,,• V*,CC President Sc? 3 1S�;L The Pecs Teiephons and Tdsesph Company am Ptsnmeo. California 1LS M. 14 L=TAT= CY LUBIL S - Continued 0 EXHIBIT 9 Pigs 8 of 9 9CMDUL8 CALP.U.C. NO. 36-T 3rd Ssvised Sheet 57 -7 Canerls tad 9svised Sheet 57-7 (5) Subject to the provisions of Section (3) of this rule the Utility shall allay, for errors or unissioue in alphabetical telephone directories (or- (C) cludin thr usa of bold fate. type.), an amount within the following limits.: (C) A. For listings in alphabetical trlephoner directories furnished without (C) addition".ebarsn, an amount mac in emcees of the minim monthly Chargs to the customer for *=ban" service during 4a effective life of the directory in which the error or omission occurred. 1.- For listings and lines of information is alphabetical talephone dir- (C) ectories furnished at additional charge sec forth in Schedule Cal.P.C.C. no. 17 -T, in amount sot in excess of the charge for that listing ar linr of information daring the, effective life of the director? in which the, error or omission occurred. 'I) C. (D) D. For listings in information records furnished withmt additional Chasse, an amount not is emtase of the minimum monthly charge to the customer for eahangs service during the period the error or omission cautioned. E. For listings is information records furnished at additional charge, an amount not in excess of the cbarse for the listing during the period the error or omission continued. T. For listings in.telepbose directories furnished in connection with mobile telephone service, an easinnc not in encase of the guarantee and fixed charges for the service during the effective life of the director? in which the error or emission occurred. Advice Letter No. Decision No. 91059 Weed by Frank N. Widener Assistant Vier, P'...4 -1 Date Filed: DEC 1 1 1979 Etreeuve: JAN 1 �� The PamfW Telephone and Telegraph Company San Francisco. California R= W. 14 OF'LIan= - Cautioned 6) TamperarT laspeusion for Repairs EXHIBIT B Page 9 of 9 SCHMUL.E CAL.P.U.C. NO. 36 -T lit Revised Sheet S% -S Cancels Original Sheet Si -c Ike, Utility sha11 he" th& right to sake necessary repairs or changes in its fac-M rise at my timw and, will have the right to suspend or interrupt service, taseperarily for thou purpose of making the amassary repaiza or ehangee in its syetmL. Chsa such suspension or interruption of service for oaf appreciable period is necessary, claw Utility will give the cus- tars vho my be affected as reasonable notice thereof as circoastaacss will panda, and will prosecute the work with reasonable diligence, and if practicable at time that will cause the least inconvenience. Chess the Otilic7 is repairing or changing its tacilitiss, is shall cake appropriate preesntions to avoid unnecessary interruptions of conversation or cuscanar's service. ) Errors in Transmitting, Receiving or Delivering Oral Massages by Telephone The Utility shall not be liable for errors in crmasu.cting, receiving or delivering oral messages by telephone over the lines of the Utility and connecting utilities. ) Loss Arising From goo- Oelivarf of Written Massages The Utility shall be Liable for loss or damage that may occur in the course of the 'sooplayisent of any sessaager noc to erased cwancy -ties the charge for such messenser serrics, and shall be liable for loss Or damage chat may occur in than transmission of any assage over its Lines not to rscaed clam assnnt received for saadiag same. 1(9) Errors in Wormation Furnished by Directory Assistants Operators Subject to provisions of $action (3) of this rills, the Utility shall allow a credit for errors in telephone ambers Or ocher iatormacion furnished by clad Utility's Directory Naistance Operators in accordance with Schedule Cal. P.U.C. So. 139-T, an aeonat not is 6xee98 of the charge for a Call to Direc- tory Assiscanca, dialed diraee or placed through another acility operator . (i.e. "0" operator) as appropriate to the call on which the error occurred. For direct dialed calls, the credit will Only apply. if the castoner has esceedid his /her allowance and incurred a charge. Decision Yo. 92108 Issued by Frank N. Widener Assistant Vice President Dais Filed: ^e_ rot Mlecave: October 6. 1980 PUNCIUtlan No. ADDENDUM TO AGREEMENT (SUBORDINATE) TO FURNISH ENHANCED 911 EMERGENCY REPORTING TELEPHONE SERVICE This is an Addendum to that certain agreement (hereinafter referred as the "Agreement ") dated aril 1. 1982 between Pacific Bell (designated therein as the Pacific Telephone and Telegraph Company) hereinafter referred to as "Pacific" and City of Newport hereinafter referred to as "customer" on this a » day of DecEMBER 1984 in light of the following facts: A. Pacific is currently providing 911 or E911 service to customer; B. Pacific has exercised its right to increase rates for such service pursuant to paragraph three of the Agreement; and C. Customer and Pacific now desire to agree upon a mechanism to adjust the rates in accordance with the California Public Utilities Commission (CPUC) jurisdiction. NOW THEREFORE, the parties agree as follows: 1. Pacific shall implement the rates set forth in Exhibit A attached hereto in accordance with paragraph three of the Agreement effective ninety days from /d -/664 15( -1- Initial delivery of this Addendum shall constitute notice of the increase as required by said paragraph three. 2. Customer has the right to seek CPUC review of the rates set forth in Exhibit A within thirty days of the date of this Addendum. For the purposes of this review if the State of California, Office of Telecommunications, seeks review, said review shall be deemed to be for the benefit of the customer. 3. Should the CPUC adjust said rates either upward or downward as a result of its review, the rates as adjusted by the CPUC shall there- after be controlling. Furthermore, the rates actually charged by Pacific in accordance with this Addendum shall be adjusted retro- actively to the date originally implemented or one year whichever is shorter. Said adjustment to be creditied or debited against customer's next bill without interest. (Signature Page Follows) -2- IN WITNESS WHEREOF, the parties hereto have caused this Agreement to be executed by their respective duly authorized representatives. PACIFIC BELL By: ti Title: Date Signed: MAR 8 1985 City of Newport Beach (CUSTOMER) By: IL Title: ! ` Date Signed: � y -3- EXHIBIT A E -911 SERVICE - RATES AND CHARGES The E -911 Emergency Reporting System for Newport Beach P.D. will consist of the following: DESCRIPTION C. 0. FEATURE ANI /ALI /SR (PER 1000 MS) PSAP ANI EQUIP TOTAL CHARGES UNIT PRICE 36 MONTHS MONTHLY MONTHLY RATE IC QUANTITY RATE IC $ 144.00 ZZYAD MASTER CONTR. $ 480.00 ZZYAE AUX. CONTR. $ 168.00 ZZYAF TRUNK EQUIP. $ 48.00 ZZYAR POWER CONVERSION UNIT $ 96.00 ZZYAG DISPLAY UNIT $ 36.00 PSAP ALI EQUIP ZZYAJ MASTER CONTR ZZYAK AUX. CONTR. ZZYAL DISPLAY UNIT ZZYAM DISPLAY UNIT $ 900.00 $4,000.00 1 $480.00 $ 530.00 1 $168.00 $ 80.00 1 $ 48.00 $ 90.00 1 $ 96.00 $ 200.00 5 $180.00 $ 588.00 $1,800.00 1 $ 60.00 $ 760.00 1 $ 96.00 $ 70.00 5 $ 1.80 $ 4.00 5 $588.00 $ 60.00 $480.00 $ 90.00 $2190.00