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HomeMy WebLinkAboutC-2660 - Integrated Library System, Library AutomationCITY&OF NEWPORT BEACH OFFICE OF THE CITY CLERK P.O. BOX 1768, NEWPORT BEACH, CA 92658 -8915 (714) 644 -3005 TO: FINANCE DIRECTOR Q FROM: CITY CLERK DATE: July 20, 1987 SUBJECT: Contract No. C -2660, C- 2660(A), and C- 2660(B) Description of Contract (1) Agreement for an Integrated Library System, (2) Maintenance Agreement, and (3) Personal Services Agreement Effective date of Contract July 13, 1987 Authorized by Minute Action, approved on July 13, 1 Contract with DYNIX. Inc. Address 1455 West 820 North Provo. Utah 84601 Amount of Contract (See Agreement) 6e 64e Wanda E. Raggio City Clerk WER:pm Attachment 3300 Newport Boulevard, Newport Beach :i r • CITY OF NEWPORT BEACH July 17, 1987 OFFICE OF THE CITY CLERK P.O. BOX 1768, NEWPORT BEACH, CA 92658 -8915 (714) 644 -3005 DYNIX, Inc. 1455 West 820 North Provo, Utah 84601 To whom it may concern: Enclosed please find (1) Agreement between the Newport Beach Public Library and DYNIX, Inc. for an Integrated Library System, (2) Maintenance Agreement between the Newport Beach Public Library and DYNIX, Inc. and (3) Personal Services. Agreement, which were approved by the City Council of Newport Beach on July 13, 1987. If you have any questions, please contact La Donna Kienitz, City Librarian, at 644 - 3180. Sincerely, y� Z ?'GZ C.�I41?G Wanda E. Raggio Q (/ City Clerk WER:pm 3300 Newport Boulevard, Newport Beach 0 0 NEWPORT BEACH PUBLIC LIBRARY 856 SAN CLEMENTE DRIVE a NEWPORT BEACH, CA 92660 a (714) 6443177 July 13, 1987 T0: City Clerk FROM: LaDonna Kienitz, City Librarian RE: Distribution List for DYNIX, Inc. Contracts 1. Agreement Between the Newport Beach Public Library and DYNIX, Inc. for an Integrated Library System. 2. Maintenance Agreement Between the Newport Beach Public Library and DYNIX, Inc. 3. Personal Services Agreement. Distribution: Original Contracts with Signatures. 1. City Attorney 2. City Clerk 3. DYNIX, Inc. 1455 West 820 North Provo, Utah 84601 Copies to: 1. Library Department - 7 copies 2. Finance Department - 1 copy 3. Purchasing - 1 copy BRANCH LIBRARIES BALBOA BRANCH CORONA DEL MAR BRANCH MARINERS BRANCH NEWPORT CENTER BRANCH 100 E. Balboa Blvd. 420 Marigold Ave. 2005 Dover Dr. 856 San Clemente Dr. Balboa, CA 92661 Corona Del Mar, CA 92625 Newport Beach, CA 92660 Newport Beach, CA 92660 644- 3171 644- 3135 644- 3145 644 -3191 July 9, 1987 NEVOORT BEACH PAPLIC LIBRARY 856 SAN CLEMENTE DRIVE a NEWPORT BEACH, CA 92660 a (714) 644.3177 To: Wanda Raggio, City Clerk 1 From: LaDonna Kienitz, City Librarian 7�� ✓� " Re: Original Executed Contract Documents Please find enclosed three (3) original executed documents of each of the following contracts: 1. Agreement Between the Newport Beach Public Library and DYNIX, Inc. for an Integrated Library System, including Riders A through I. 2. Maintenance Agreement Between the Newport Beach Public Library and DYNIX, Inc., including Riders A, B, and C. 3. Personal Services Agreement. Each contract has been signed by the Vendor and the Library Board Chairman. Signature pages have been indicated with clips. A copy of the Distribution List is also enclosed. BRANCH LIBRARIES BALBOA BRANCH CORONA DEL MAR BRANCH MARINERS BRANCH NEWPORT CENTER BRANCH 100 E. Balboa Blvd. 420 Marigold Ave. 2005 Dover Dr. 856 San Clemente Dr. Balboa, CA 92661 Comm Del Mar, CA 92625 Newport Beach, CA 92660 Newport Beach, CA 92660 644- 3171 644- 3135 644- 3145 644 -3191 BY THE CITY COUNCIL CITY OF NEWPORT BEACH JUL 13 1987 APPROVED Ytez FROM: i 0 AGENDA ITEM NO.�, ) CITY OF NEWPORT BEACH LIBRARY DEPARTMENT July 13, 1987 The Honorable Mayor and Members of the City Council Board of Library Trustees AGENDA ITEM: Consent Calendar SUBJECT: AUTOMATION CONTRACTS Items Submitted For: Approval Recommendation: The Board of Library Trustees recommends that the City council approve and execute the following Automation Contracts: (1) Agreement Between the Newport Beach Public Library and DYNIX, Inc. for an Integrated Library System in the amount of $427,220.00. (2) Maintenance Agreement Between the Newport Beach Public Library and DYNIX, Inc. (3) Personal Services Agreement Background: The Newport Beach Public Library prepared and distributed, on December 18, 1987, a "Request for Proposal for an Automated Library System for the Newport Beach Public Library." The deadline for responses was February 6, 1987. Eleven complete proposals were received. The Library Automation Committee, utilizing a predetermined list of criteria, evaluated these proposals in a deliberate manner. The evaluation process included a multi -level screening of the original proposals; two days of on -site demonstrations by five of the proposing vendors; ranking of the respective proposals, vis -a -vis, the various functions provided by the proposed systems; final selection of the vendor whose proposal best meets the needs of the Newport Beach Public Library. (),) The Honorable Mayor and Members of the City Council July 13, 1987 Page Two The Library Automation Committee recommended to the Board of Library Trustees that DYNIX, Inc, be selected to provide an Integrated Automation System for the Newport Beach Public Library. The Board of Library Trustees voted unanimously, at their meeting on April 21, 1987, to select DYNIX, Inc. The three contract documents provide for (1) the original purchase and installation of the system and staff training; (2) the ongoing maintenance of the system, both hardware and software; and (3) an Interim Project Manager to direct the project on -site until the position of Library Service Manager is filled. The Board of Library Trustees voted unanimous approval of the final drafts of the three related contracts at a special meeting on June 24, 1987. The office of the City Attorney has approved the three contracts with DYNIX, Inc., listed above. The total Library Automation Project will include other associated equipment purchases, minor building remodeling, data reconversion cost, etc., as well as California sales tax on the hardware portion of the primary contract. All of these costs will be included within the original Automation budget appropriation of $699,600. G -2- t, AGREEMENT BETWEEN THE NEWPORT BEACH PUBLIC LIBRARY AND DYNIX, INC. FOR AN INTEGRATED LIBRARY SYSTEM This Agreement is made as of July 13, 1ledt Newport Beach, California by and between The Newport Beach Public Library (hereinafter referred to as "The Library"), having its offices at 856 San Clemente Drive, Newport Beach, CA 92660 and DYNIY, Inc. (hereinafter referred to as "DYNIX '), a Utah corporation having its offices at 1455 West 820 North, Provo, Utah 94601. The term "DYNDC' shall refer to the company, its agents, and its sub - contractors. RECITALS A. On February 51987, DYNIX responded to a Request for Proposal for an Automated Library System for The Newport Beach Public Library ( "the RFP "), proposing to provide certain equipment, software, and services to The Library. Said Request for Proposals and DYNIX's responses (hereinafter collectively referred to as the PROPOSAL) are on file in the office of the Library Director. B. The Library now desires to contract with DYNIX to obtain the EQUIPMENT and the services, and to license the SOFTWARE described in the PROPOSAL, and DYNIX desires to contract with The Library to provide the EQUIPMENT and the services, and license the SOFTWARE described in the PROPOSAL. C. In consideration of the mutual covenants, promises, and undertakings contained herein, the parties agree as follows: AGREEMENT 1. Furnishing of EQUIPMENT and SOFTWARE Subject to the terms and conditions set forth herein, DYNIX shall furnish and install at a site(s) designated by The Library in the City of Newport Beach and sell to The Library the EQUIPMENT listed on Rider B (collectively the "EQUIPMENT ") and the services listed on Rider D, and grant a license for use of the computer programs and related documentation listed on Rider C, pursuant to the schedule of activities set forth on Rider A and in compliance with DYNDCs PROPOSAL dated February 5, 1987 and all of the contract documents. The contract price does not include supplies. Supplies used by The Library shall conform to DYNDCs specifications or equivalent as set forth in DYNDCs manual. The Library hereby agrees to purchase the EQUIPMENT listed on Rider B -1 - 0 0 hereto (collectively referred to herein as the "EQUIPMENT ") at the price listed on Rider B. If DYNIX announces new products similar to those listed on Rider B before delivery of EQUIPMENT to The Library, The Library reserves the right to examine and acquire the new EQUIPMENT at the announced price. DYNIX will inform The Library of any new product within ten (10) calendar days of such announcement and The Library will have thirty (30) days to inform DYNIX that it wishes to acquire the new product. The Library hereby agrees to purchase a license for the use of the computer programs and related documentation listed on Rider C hereto (collectively referred to herein as the "SOFTWARE "), at the price specified on Rider C. The EQUIPMENT and SOFTWARE are sometimes collectively referred to herein as the "SYSTEM ". The Library hereby agrees to purchase the DYNIX services listed on Rider D at the prices specified in Rider D. 3. Contract Documents The Contract Documents shall consist of: A. The Library's REQUEST FOR PROPOSALS dated December 18,1986; B. DYNIX's PROPOSAL dated February 5,1987, consisting of the PROPOSAL and Supporting Documents (the "PROPOSAL "); C. DYNIX response to requests for additional information and clarification from The Library, dated March 16,1987 (the "Clarifications "); D. This Agreement, including the following Riders attached hereto: RIDER A: Estimated Schedule for Activities RIDER B: EQUIPMENT to be Purchased RIDER C: SOFTWARE to be Licensed RIDER D: DYNIX Services to be Purchased RIDER E: Performance Standards RIDER F: Testing Procedures RIDER G: Functional Acceptance Tests RIDER H: Additional Functions to be Provided RIDER I: Software Escrow Agreement RIDER J: Ultimate Operating System License Agreement Each of these documents is incorporated herein by this reference as if set forth in full, and shall constitute a part of this Agreement. In the event of any conflict in the obligations pursuant to the above documents, control -2 - • shall be determined in the following order: 1. This Agreement 2. The Clarifications 3. DYNIX Proposal 4. The RFP The failure of this Agreement to include reference to any matter contained in any other Contract Document shall not be deemed to constitute a waiver of such matter. The Library shall modify the current site or sites for the installation of the EQUIPMENT at its premises, according to the specifications furnished by DYNIX. DYNIX shall provide to The Library a set of site requirements specific to the configuration described in Rider B within the time outlined in Schedule A. In the event subsequent alterations or modifications are necessary which are attributable to incomplete or erroneous specifications provided by DYNIX, DYNIX shall be liable to The Library for any cost incurred by The Library in making such alteration or modification. The Library shall advise DYNIX in writing on a DYNIX- provided form when all required preparations are complete, and shall provide DYNIX with sufficient notice thereof to permit DYNIX the option of having a representative make the required inspection of said installation location(s) prior to the scheduled date for the installation of the EQUIPMENT and to notify The Library in writing of exceptions as to DYNIX's site specifications. rime•u A. Transportation 1. All shipping and insurance to and from the site are the responsibility of DYNIX, with costs to be paid by The Library as listed on Rider D. 2. Shipments to the installation site(s) shall be made by commercial carrier and/or vehicle properly constructed for shipment of electronic and computer EQUIPMENT. 3. All central site EQUIPMENT shall be delivered inside the computer room at the Newport Beach Public Library. All peripheral EQUIPMENT shall be shipped to the same location or to alternate locations within the City of Newport Beach as designated by a letter from The Library at least 45 days prior to the delivery dates in Rider A. -3 - • • 4. EQUIPMENT shall be preserved, packed, and marked in accordance with DYNDCs standard practice. 5. DYNDt shall bear the cost of transportation whenever the EQUIPMENT is shipped for warranty or performance replacement purposes, unless the replacement was due to the fault or negligence of The Library, and for all temporary substitute products. 6. When EQUIPMENT is moved for warranty or performance replacement purposes, DYNIX shall pay all rigging and drayage costs, unless the replacement was due to the fault or negligence of The Library. B. Installation 1. DYNIX shall furnish all necessary labor, materials, and other services to accomplish installation at the site(s) as specified in the PROPOSAL. DYNIX shall be responsible for the installation of the EQUIPMENT and SOFTWARE and shall connect the EQUIPMENT to the power sources which are installed by The Library pursuant to Paragraph 4 above. DYNDt's proceeding with the installation shall constitute DYNIX's acceptance of the site preparation and certification that the site meets all DYNDt specifications at the time of installation. Installation shall be performed during normal business hours, and The Library shall make all the necessary arrangements to allow DYNIX personnel sufficient work space and access to the installation location(s) during normal business hours or at such other times as may be mutually agreed upon. All debris generated in the performance of work during installation shall be removed by DYNIX at no additional cost to The Library. Where applicable, DYNDK shall connect the appropriate EQUIPMENT to telephone company and/or The Library supplied lines. 2. When DYNIX determines that the SYSTEM is ready for use, that is, the EQUIPMENT and SOFTWARE have been installed at the site(s) specified by The Library and the Hardware Functionality Test outlined in Rider F has been successfully completed, DYNIX shall certify in writing to The Library that the SYSTEM is installed and ready for use. C. Relocation Following prior written notice by The Library to DYNIX, The Library • • may move or relocate all or any part of the EQUIPMENT from one location to another location within the City of Newport Beach. DYNIX shall supervise the de- installation, packing, unpacking, relocation, and re- installation of any EQUIPMENT relocated hereunder. All EQUIPMENT so relocated shall be packed and transported in accordance with DYNIX's then - current standards therefor. Responsibilities of The Library and DYNIX for relocation site preparation are those stated in Section 4 hereof. DYNDf shall furnish all necessary labor, materials, and other services required to accomplish installation at the relocation site. All debris generated in the performance of work during installation shall be removed by DYNIX at no additional cost to The Library. Installation shall be performed during normal business hours, and The Library shall make all necessary arrangements to allow DYNIX personnel sufficient work space and access to the installation locations during normal business hours or at such other times as may be mutually agreed upon. When DYNIX determines that the SYSTEM is ready for use, that is, the Computer Room EQUIPMENT and SOFTWARE have been re- installed at site(s) specified by The Library and the Hardware Functionality Test outlined in Rider F has been successfully completed, DYNIX shall certify in writing to The Library that the SYSTEM is installed and ready for use. The Library shall pay for DYNIX's service in connection with relocation at DYNIX's then- published rates thereof. Notwithstanding any of these provisions, The Library may relocate any terminals, lightpens, laser readers, terminal printers, or like peripherals to any location. 6. Delivery Schedule The estimated delivery dates are set forth in Rider A hereto. 7. Risk of Loss DYNIX assumes responsibility for all risks of loss or damage to the EQUIPMENT furnished under this Agreement until the delivery of the EQUIPMENT inside the computer room at the Newport Beach Public Library, after which The Library will be responsible for risks of loss or damage, except for such periods as DYNIX is in the process of installing the SYSTEM. -5 - 8. Title Title to the EQUIPMENT shall pass from DYNIX to The Library upon delivery of the EQUIPMENT inside the computer room at The Library. A. General Subject to the terms and conditions herein set forth, DYNIX hereby grants to The Library a non - transferable, non - exclusive and royalty -free license (the "LICENSE ") for as long as The Library owns and operates the SYSTEM to use the SOFTWARE, as well as any additions and/or supplements thereto, solely in the conduct of The Library's business. The foregoing shall not be construed to preclude The Library's accomplishing services for other libraries or groups of libraries. The Library acknowledges by virtue of this LICENSE, The Library acquires only the right to use the original and permitted duplicate copies of the SOFTWARE, as well as any additions and/or supplements thereto, as described herein and does not acquire any rights of ownership in the SOFTWARE which rights shall remain exclusively with DYNIX. The term of the license shall commence upon delivery of the first module of SOFTWARE and shall remain in force as long as The Library is substantially in compliance with all the provisions of this Agreement. B. Protection of Proprietary SOFTWARE The Library agrees that the SOFTWARE, together with all materials and knowledge related thereto obtained by The Library, shall be held in confidence and shall not at any time, either during the term of the LICENSE or thereafter, be made available in any form to any person or entity other than to employees of The Library or consultants or contractors retained by or responsible to The Library to the extent that such disclosure is reasonably necessary to The Library's use of the SOFTWARE authorized hereunder, without the express written consent of DYNIX. The Library agrees that in the event of its employing any consultants or contractors who would have access to the SOFTWARE, it will make all reasonable efforts to insure that such consultants or contractors execute an agreement or agreements whereby they recognize, accept, and agree to observe the protection agreements afforded to DYNIX by this paragraph. C. Right to Copy The Library agrees that it will not copy or in any way duplicate • • SOFTWARE or any materials related thereto, in whole or in part, except as expressly authorized to do so by this LICENSE or by written consent of DYNIX. DYNDC hereby expressly authorizes The Library to copy SOFTWARE for its own use, solely for archive or emergency restart purposes or to replace worn copy. D. Materials Developed by DYNDC or The Library The Library agrees that all training and procedural materials developed by DYNIX in conjunction with the SOFTWARE shall be the property of DYNDC. The Library further agrees that additions and supplements to the SOFTWARE which may be developed for The Library through the reimbursed or unreimbursed efforts of DYNDC employees or agents, whether or not in conjunction with The Library's employees or agents, shall be the exclusive property of DYNDC. All training and procedural materials developed by The Library acting without DYNDC shall be the exclusive property of The Library. E. Proprietary Rights DYNDC retains for itself, and The Library acknowledges that DYNDC so retains, all proprietary rights in and to all designs, engineering details, and other data pertaining to the SYSTEM, and retains for itself the sole right to manufacture, lease, license, and sell any and all such systems. The SOFTWARE and the configuration of the EQUIPMENT shall be deemed to be trade secrets of DYNDC. F. SOFTWARE Availability Copies of the licensed SOFTWARE in machine- readable source code, along with necessary documentation for maintaining or modifying the licensed SOFTWARE have been deposited with Software Escrow Security of Malden, MA under an Escrow Agreement for Software Program Source Code and Other Materials ( "Escrow Agreement") as set forth in Rider I of this Agreement. DYNIX shall maintain in good force for the duration of this Agreement the Escrow Agreement and will not, without thirty days prior notice, cancel or modify said Escrow Agreement. Access to materials in escrow is available to The Library in the event: All or any part of the SOFTWARE is generally made available by DYNDC to other similarly situated libraries under similar terms and conditions; or 2. DYNDC ceases for any reason to do business; or 3. DYNDC fails to maintain the SOFTWARE adequately pursuant to -7 - • • this Agreement following not less than thirty (30) days' prior written notice from The Library; or 4. The commission by DYNDf of any act of bankruptcy within the meaning of the Federal Bankruptcy Act or if bankruptcy, receivership, insolvency, reorganization, dissolution, liquidation or other similar proceedings shall be instituted by or against DYNIX or all or any substantial part of its property under any federal or state law and, if against DYNIX, such proceedings are not dismissed. CODI, the DYNIX Users' Group is, for purposes of the Escrow Agreement Section 5, a User through which The Library, as a CODI member in good standing, shall be able to make request for the materials in escrow. In addition, The Library is, by paying an annual fee, eligible to request escrow materials independent of CODI. G. Ownership of Data All bibliographic, item, fine, patron, and other records entered into the database of The Library or supplied to DYNIX by The Library are and shall remain the sole property of The Library. DYNIX shall not, without The Library's written consent, copy or use such records, except to carry out contracted work; will not transfer such records to any other party not involved in the performance of this Agreement; and will return submitted records to The Library upon completion of the work hereunder. The Library shall have the right, without the consent of DYNIX, to extract as The Library's property such data using standard DYNIX utilities including MARC output formats at no cost to The Library. DYNIX agrees to assist The Library, if requested, in making such extracts at DYNIX's then - published rates. DYNIX will (1) assume the defense of any suit brought against The Library for infringement of any United States patent or copyright arising from the use and/or sale of the EQUIPMENT or SOFTWARE under this Agreement, (2) defray the expense of such defense, and (3) indemnify The Library against any monetary damages and/or costs awarded in such suit; provided (1) that DYNIX is given sole and exclusive control of all negotiations relative to the settlement thereof, but that the DYNIX agrees to consult with The Library's attorney during such defense or negotiations, (2) that the liability claimed shall have arisen solely because of DYNIX's selection as to the design or composition of the SOFTWARE or the EQUIPMENT and the SOFTWARE or the EQUIPMENT is used by The Library in the form, state or condition as delivered by DYNIX, (3) that The Library shall have substantially performed all of its obligations under this Agreement, and (4) that The Library provides DYNIX with written notice within ten (10) days of any claim with respect to which The Library asserts that DYNIX assumes responsibility under this Article. 11. TraininE DYNIX shall provide without additional charge training sessions on the operations and use of the SYSTEM for The Library's personnel as set forth in DYNDCs PROPOSAL and RIDER D of this Agreement at times and locations to be agreed upon by DYNIX and The Library. Any additional training required by The Library shall be provided by DYNIX at DYNIX's prevailing rate for such services. Any additional training required as a result of EQUIPMENT and/or SOFTWARE upgrades to the SYSTEM purchased under this Agreement will be provided as determined by DYNIX and The Library. Nothing in this Agreement shall be construed to obligate The Library to purchase any additional training or periodic review sessions. The Library reserves the right to videotape DYNI)cs training sessions for later re -use within The Library. 12. Documentation Complete documentation as defined in this Paragraph shall be delivered to The Library upon shipment of EQUIPMENT. All documentation shall be amended to indicate any changes in HARDWARE and SOFTWARE made after the SYSTEM is certified ready for use and all such documentation shall be delivered to The Library in proper form prior to final payment. DYNIX agrees to provide The Library, without additional charge: A. Two (2) copies of the DYNIX Users Reference Manual which describes the system functions, including such topics as security, file descriptions, file maintenance, searching, cataloging features, circulation features, and reports. B. Two (2) copies of all updates to the Users Reference Manual due to fixes and/or enhancements to the SOFTWARE licensed by The Library which have been generally distributed by DYNIX. C. Appropriate user documentation for all EQUIPMENT, including at least one (1) copy of each of the manuals for each type of EQUIPMENT but five (5) copies for each type of peripheral EQUIPMENT utilized at branch sites. • • D. One (1) set of manuals for the computer that describes such activities as system boots, file saves, tape loading, and proper handling of the HARDWARE. E. The Hardware Preinstallation Guide that provides information on physical preparations necessary for proper EQUIPMENT installation. F. The, Software Preinstallation Guide that provides information on library- defined variables and parameters. G. Five (5) Training Guides including an overview and worksheets for use during onsite training sessions. All revisions to documentation and manuals must be supplied by DYNIX at no additional cost, so long as a maintenance agreement is in effect between The Library and DYNIX. DYNIX grants to The Library the right to copy or otherwise reproduce for training or other internal uses portions of DYNDf- produced documentation and manuals furnished pursuant to this provision at no additional charge provided that DYNIX's statement of copyright be included on each copy. 13. Maintenance Aereemen DYNIX and The Library shall enter into an agreement for maintenance of the SYSTEM described herein, covering parts, labor and travel expenses for corrective and preventive maintenance. Replacement parts for the EQUIPMENT shall be available for a period of at least five (5) years from the date of successful completion of the Final Acceptance Test. 14. Functional Acceptance Test A. All functions in DYNIX's PROPOSAL shall be tested in accordance with Rider G within thirty (30) days of completion of SYSTEM installation, initial onsite training, and loading of The Library's database. The Library shall notify DYNIX in writing when the Acceptance Test is completed, indicating those functions which have not performed correctly. DYNIX shall have thirty (30) days from receipt of notice to make the necessary corrections. The test will be repeated within thirty (30) days of receipt by The Library of corrections from DYNIX. The payment associated with the Functional Acceptance Test in Section 17 of this Agreement shall be made when all functions are operational. B. If The Library fails to schedule performance of this Functional - 10- Acceptance Test within the allotted time, provided that DYNIX has conducted the prerequisite training, the tests will be deemed to have been successfully completed and all associated payments will be due and payable to DYNIX. Payment made to DYNIX under these conditions does not relieve DYNIX of the responsibility for meeting the functional requirements of the test. C. If successful completion of this Functional Acceptance Test is not attained, The Library shall have the right to terminate this Agreement or to continue the test. If, not withstanding its right under this subparagraph to terminate the test, The Library has permitted the test to be continued, such permission by The Library shall not constitute an abrogation of its right or a waiver of its right to terminate this Agreement; and such right shall remain in effect until such time as either a successful completion of the test is accomplished, or The Library formally terminates the Agreement by notice to DYNIX. Upon such termination, DYNIX shall refund to The Library all payments made to DYNIX under this Agreement and The Library shall return all SOFTWARE and Equipment to DYNIX at DYNIX's expense. 15. SYSTEM Reliability Performance Test - Pilot Operation A. Upon successful completion of the Hardware Functionality Test outlined in Rider F, the SYSTEM Reliability Performance Test as outlined in Rider F shall commence. Maintenance charges will not begin until thirty (30) days after successful completion of the Hardware Functionality Test. DYNIX must successfully complete the SYSTEM Reliability Performance Test within 180 calendar days of commencement of testing. If the test fails within this period, The Library will automatically re -start the test after the problem has been resolved. B. The Library may, at its option, stop and resume the test, and such time during which the test was stopped at The Library's option shall count neither as downtime nor as part of the successful 60 day performance period nor as part of the 180 day total test period. In no event shall such interruption (s) of the test extend beyond a total of five (5) days per test. The Library shall notify DYNIX in advance of stops and resumption of testing. C. The Library shall notify DYNIX in writing when the SYSTEM Reliability Performance Test is completed. D. If The Library fails to commence performance of the SYSTEM Reliability Performance Test upon successful completion of the Hardware - 11- • • Functionality Test, provided that DYNIX has conducted the pre - requisite training, the test will be deemed to have been successfully completed and all associated payments will be due and payable to DYNIX. Payment made to DYNIX under these circumstances does not relieve DYNIX of the responsibility for meeting the criteria of this test. E. If successful completion of the SYSTEM Reliability Performance Test is not attained within 180 days of the date of commencement of the test, excluding any time during which testing was stopped at The Library's request, The Library shall have the right to terminate the Agreement or to continue the test. If, not withstanding its right under this subparagraph to terminate the test, The Library has permitted the test to be continued, such permission by The Library shall not constitute an abrogation of its right or a waiver of its right to terminate the Agreement; and such right shall remain in effect until such time as either a successful completion of the test is accomplished, or The Library formally terminates the Agreement by notice to DYNIX. Upon such termination, DYNIX shall refund to The Library all payments made to DYNIX under this Agreement and The Library shall return all SOFTWARE and EQUIPMENT to DYNIX at DYNIX's expense. 16. Final Acceptance Test (Full -Load Test) A. No later than forty five (45) days after the commencement of Public Access Catalog use by the public or October 1, 1988, whichever comes first, the Final Acceptance Test outlined in Rider F shall be performed. B. The Library will notify DYNIX in writing when the Final Acceptance Test is completed. C. If The Library fails to commence performance of the Final Acceptance Test within forty five (45) days after the commencement of Public Access Catalog use by the public or October 1, 1988, whichever comes first, the test will be deemed to have been successfully completed and all associated payments will be due and payable to DYNIX. Payment made to DYNIX under these conditions does not relieve DYNIX of the responsibility for meeting the criteria of this test. D. If successful completion is not attained, The Library shall have the right to terminate the Agreement or to continue the test. If, not withstanding its right under this subparagraph to terminate the test, The Library has permitted the test to be continued, such permission by The Library shall not constitute an abrogation of its right or a waiver of its right to terminate the Agreement; and such right shall remain in effect until such time as either a successful completion of the test is accomplished, or The Library formally terminates the Agreement by notice to DYNIX. - 12- • • Upon such termination, DYNDX shall refund to The Library all payments made to DYNDX under this Agreement and The Library shall return all SOFTWARE and EQUIPMENT to DYNDX at DYNDX's expense. 17. Schedule of Pavments The total amount to be paid under this Agreement shall not exceed $427,220.00, plus California state tax. Payment is due no later than 30 days after each of the following milestones in the percentages of the Purchase Price specified. Purchase Price shall be defined to include all EQUIPMENT (except Telefacsimile Machines) and SOFTWARE listed in Rider B and Rider C, and the service costs as quoted in Rider D. 20% - Delivery of SYSTEM 35% - Installation of SYSTEM 15% - Load and Testing of Title and Copy Database, Creation of Custom Labels, Installation and Proper Functioning of Online OCLC Interface 10% Functional Acceptance Test per Rider G for all modules except Serials Control and Information and Referral 5% SYSTEM Reliability Performance Test - Pilot Operation per Rider F 5% Functional Acceptance Test per RIDER G for Serials Control and Information and Referral 10% - Final Acceptance Test per Rider F Invoices shall be submitted in triplicate to LaDonna Menitz, City Librarian, Newport Beach Public Library, 856 San Clemente Drive, Newport Beach, CA 92660. The Library may withhold any payments due DYND{ which may be necessary due to: (1) Defective work not remedied. - 13- • • (2) Third party claims filed or reasonable evidence indicating probable filing of such claims. (3) Failure of DYNIX to make payments properly to any subcontractors or suppliers of labor, materials, or equipment. (4) Damage to The Library. (5) Reasonable evidence that the remaining work cannot be completed for the unpaid balance of this Agreement. (6) Reasonable evidence that the work will not be completed within the periods of time as allocated in Rider A to this Agreement, where the delays are the cause of DYNIX. (7) Persistent failure to carry out the work in accordance with this Agreement. Payments shall be made for amounts withheld only after the above grounds have been removed. 18. Conversion of Data DYNIX assumes responsibility for the conversion of all bibliographic data currently on OCLC tapes into a format usable by the DYNIX SYSTEM being purchased. All bibliographic data must be stored in the MARC II Standard Communications Format and must be capable of being maintained and output in that format. Conversion includes de- duping of bibliographic file, using OCLC record number and retaining holdings records from all occurrences. An online interface to the OCLC bibliographic utility will be provided by DYNIX for online transfer of bibliographic and copy information into the DYNIX SYSTEM. DYNIX will provide custom item labels. Custom labeling is a method of computer - assigning copy - specific information to The Library's machine- readable bibliographic records and printing barcode labels with enough bibliographic information to identify matching items. The major steps and costs involved in the process are set forth on Rider D. DYNIX will also provide authority control services based on LC -MARC name and subject authority files, matching and creating appropriate "see" and "see also" references at an initial cost of $5,500 and subsequent costs of $500 for each re -run. All authority control services beyond the initial - 14- • • occurrence will be performed as requested by The Library and will be invoiced separately. 19. Warrant This Agreement includes any warranty or representation made by DYNIX in the PROPOSAL and/or CLARIFICATIONS as to EQUIPMENT or SOFTWARE performance, total SYSTEM performance, or any other physical, design, or functional characteristics of a machine, SOFTWARE, or a SYSTEM. A. Performance Levels DYNIX expressly warrants that the configuration provided pursuant to this Agreement will meet or exceed the performance standards specified in Rider E at the activity levels and data storage capacity described in Rider E, performing the functions outlined in DYNIX's PROPOSAL. A Full-Load Acceptance Test may be conducted by The Library any time within five (5) years after the completion of the SYSTEM Reliability Performance Test - Pilot Operation as a means of verifying performance standards. In the event that the SYSTEM fails to perform at these levels any time within five (5) years after the completion of the SYSTEM Reliability Performance Test - Pilot Operation, DYNIX will provide at no additional cost whatsoever to The Library, additional HARDWARE and SOFTWARE necessary to bring the SYSTEM into compliance with these requirements within 150 days after written notification to DYNIX by The Library of such failure. Failure of DYNIX promptly to respond to such notice will result in damages being sustained by The Library. It being impractical or extremely difficult to determine the exact amount of damages in the event of such failure by DYNIX promptly to bring the SYSTEM into compliance and restore it fully to operation, it is agreed by the parties hereto that the sum of $300 per day for each consecutive day that DYNIX fails to bring the SYSTEM into compliance shall be paid to The Library and/or withheld from monies otherwise due DYNIX under the Maintenance Agreement or under this Agreement. If the SYSTEM is brought into compliance within 150 days, The Library will waive the liquidated damages and pay DYNIX the accrued maintenance payments. If the SYSTEM is not brought into compliance within 150 days, all of the liquidated damages are due The Library, the accrued maintenance payments will not be made, and the provisions of the Performance Bond may be exercised. The total amount of damages shall not exceed the cost of the SYSTEM. - 15- B. Other Warranties DYNIX warrants that The Library shall acquire good and clear title to the EQUIPMENT being purchased by The Library hereunder, free and clear of all liens and encumbrances. All EQUIPMENT shall be new. DYNIX further warrants that at the point and item of installation the EQUIPMENT shall be free from defects in design, workmanship, and materials under normal use and service are fit and sufficient for their intended purpose. This warranty will continue until thirty (30) days after successful completion of the Hardware Functionality Test. If, during such warranty period, The Library provides written notice of the discovery of any defects in the EQUIPMENT, DYNIX will, at its option and expense, repair all defects or replace portions of the EQUIPMENT, where appropriate, provided DYNDCs inspection at the site of the EQUIPMENT demonstrates the existence of the defects asserted by The Library. Portions of the EQUIPMENT which are of an expendable nature, both mechanical and electrical, including, but not limited to, ribbons, brushes, and paper, are excluded from the warranty provided in this paragraph. The provisions of the warranty set forth in this Section shall extend only to The Library as an original purchaser and in no event will extend beyond repair or replacement of the defective portions of the EQUIPMENT. DYNIX hereby warrants to The Library that the SYSTEM shall perform in accordance with the specifications set forth in the Contract Documents and that at the time of executing this Agreement DYNIX has the right to grant the SOFTWARE license referred to herein. 20. Foreign Component Interface The Library is hereby authorized to attach to SYSTEM equipment supplied by a vendor other than DYNIX, provided said equipment consists of peripheral devices which will not adversely affect the operation and performance of the SYSTEM. If requested by The Library, DYNIX will consult with The Library at DYNIKs then - published rates regarding the compatibility and installation of the proposed equipment with the SYSTEM. 21. Hold Harmless DYNIX shall indemnify and hold harmless The Library, the City of Newport Beach, the Newport Beach City Council, its boards and - 16- • • commissions, officers and employees from and against any and all loss, damages, liability, claims, suits, costs, and expenses whatsoever, including reasonable attorneys' fees, regardless of the merit of any such claim or suit arising from or in any manner connected to DYNIX's negligent performance of services or work conducted or performed pursuant to this Agreement. DYNIX shall indemnify and hold harmless The Library, the City of Newport Beach, the Newport Beach City Council, its boards and commissions, officers and employees from and against any and all loss, damages, liability, claims, suits, costs and expenses whatsoever, including reasonable attorneys' fees, accruing or resulting to any and all persons, firms, or corporations furnishing or supplying work, services, materials, equipment, or supplies arising from or in any manner connected to DYNIX's negligent performance of services or work conducted or performed pursuant to this Agreement. 22. Insurance On or before the commencement of the term of this Agreement, DYNIX shall furnish The Library with certificates showing the type, amount, class of operations covered, effective dates and dates of expiration of insurance coverage in compliance with this Section. Such certificates, which do not limit DYNIX's indemnification, shall also contain substantially the following statement: "Should any of the above insurance covered by this certificate be cancelled or coverage reduced before the expiration date thereof, the insurer afforded coverage shall provide fifteen (15) days' advance notice to the City of Newport Beach by certified mail, Attention: Risk Manager ". It is agreed that DYNIX shall maintain in force at all times during the performance of this Agreement all appropriate coverage of insurance required by this Agreement with an insurance company that is acceptable to the City of Newport Beach and licensed to do insurance business in the State of California. A. Coverage DYNIX shall maintain the following insurance coverage: (1) Worker's Compensation Statutory coverage as required by the State of California. - 17- to R U (2) Liability Comprehensive general coverage in the following minimum limits: Bodily Injury: $500,000 each occurrence $1,000,000 aggregate products/ completed operations $1,000,000 aggregate - all other (if applicable) Property Damage: $100,000 each occurrence $250,000 aggregate If submitted, combined single limit policy with aggregate limits in the amount of $1,000,000 will be considered equivalent to the required minimum limits shown above. Subrogation Waiver DYNIX agrees that in the event of loss due to any of the perils for which it has agreed to provide comprehensive general and automotive liability insurance, DYNIX shall look solely to its insurance for recovery. DYNIX hereby grants to the City of Newport Beach, on behalf of any insurer providing comprehensive general and automotive liability insurance to either DYNIX or the City of Newport Beach with respect to the services of DYNIX herein, a waiver of any right of subrogation which any such insurer of DYNIX may acquire against the City of Newport Beach by virtue of the payment of any loss under such insurance. Failure to Secure If DYNIX at any time during the term hereof should fail to secure or maintain the foregoing insurance, the City of Newport Beach shall be permitted to obtain such insurance in DYNDCs name or as an agent of DYNIX and shall be compensated by DYNIX for the costs of the insurance premiums at the maximum rate permitted by law computed from the date written notice is received that the premiums have been paid. M" D. Additional Insured The Library, the City of Newport Beach, the Newport Beach City Council, its boards and commissions, officers, and employees shall be named as an additional insured under all insurance coverages, except any professional liability insurance, required by this Agreement. The naming of an additional insured shall not affect any recovery to which such additional insured would be entitled under this policy if not named as such additional insured. An additional insured named herein shall not be held liable for any premium, deductible portion of any loss, or expense of any nature on this policy or any extension thereof. Any other 'insurance held by an additional insured shall not be required to contribute anything toward any loss or expense covered by the insurance provided by this policy. 23. Independent Contractor DYNIX shall perform the services hereunder as an independent contractor and shall furnish such services in its own manner and method, and under no circumstances or conditions shall any agent, servant, or employee of DYNIX be considered as an employee of The Library. 24. Eoual Opportunity Clause DYNIX shall not discriminate in its recruiting, hiring, promotion, demotion, or termination practices on the basis of race, religious creed, color, national origin, ancestry, sex, marital status, age or physical handicap in the performance of this Agreement and shall comply with the provisions of the Federal Civil Rights Act of 1964, as set forth in the Public Law 88 -352 and all amendments thereto; Executive Order 11246; and all administrative rules and regulations issued pursuant to such acts and orders. 25. Non- Assienability No assignment of this Agreement or any right or interest therein by DYNIX shall be effective unless The Library shall first give its written consent to such assignment which consent may be withheld by the discretion of The Library on any ground whatsoever. The performance of the contract by DYNIX is of the essence of this contract. 26. Publty DYNIX agrees to submit to The Library all press releases, advertising, sales promotion, and other publicity matters relating to any product furnished by - 19- • • DYNIX to The Library wherein The Library's name is mentioned, excluding DYNIX customer lists. DYNIX shall not publish or knowingly permit to be published any such material without the prior written consent of The Library. 27. SYSTEM Modification DYNIX grants to The Library ninety (90) days from the time installation and training are complete for any given module to request modification of options requested for that module at no additional charge to The Library. Such options include but are not limited to creating or adding index points, adding fields to records, and changing screen displays. DYNIX may provide free of charge to The Library from time to time modifications of the construction and/or the design of the EQUIPMENT and/or the licensed SOFTWARE. Should DYNIX change the SOFTWARE capabilities beyond those required as part of this Agreement, it is the option of The Library to accept or reject the installation and use of the SOFTWARE changes. Should The Library choose to accept the new SOFTWARE, DYNIX will install such SOFTWARE modifications at no charge within ninety (90) days of receipt of the new SOFTWARE by The Library. If necessary, The Library shall allow DYNIX personnel access to the SYSTEM during normal business hours, or at such other times as may be mutually agreed upon, for the purpose of installing such modifications. In the event that DYNIX provides such modifications to The Library, DYNIX shall supply documentation and training which shall be sufficient for the use and operation of the SYSTEM by The Library. Should The Library elect to install and use the added SOFTWARE functions or capabilities, The Library shall be responsible for the costs associated with the purchase, installation, and maintenance of the computer HARDWARE necessary to operate same. If The Library does not elect to install and use the SOFTWARE functions or capabilities, then such enhancements or improvements will not be required and DYNIX will continue to provide HARDWARE and SOFTWARE maintenance as prescribed in this Agreement and the Maintenance Agreement for a period of at least two (2) years. After such time The Library may elect to continue maintenance under an agreement to be negotiated at that time. The Library understands that all releases must be installed separately and that new enhancements, and some bug fixes, are not made available without accepting such releases. 28. Purchase of Additional Eouipment The Library shall have an option to purchase additional EQUIPMENT and SOFTWARE upon the terms and conditions, including prices, set forth in DYNIX's PROPOSAL and CLARIFICATIONS for a period of twenty four - 20- (24) months from the date of execution of this Agreement. Any price reductions that occur before DYNIX orders EQUIPMENT and SOFTWARE will be made available to The Library, which at its option may use this reduction in lieu of proposed prices. 29. The Library Responsibilities A. The Library will provide adequate and timely support or information with regard to its administrative, operational, and management procedures, and any data necessary to effectively complete implementation or installation of the SYSTEM. Once the installation has been completed, The Library will manage and operate the SYSTEM. B. The Library agrees to provide DYNIX with certain data that will be incorporated into the building of various data files and which are essential to the implementation of the SYSTEM. DYNIX will provide The Library with the necessary specifications for such data. DYNDt will not assume liability for incorrect SYSTEM performance resulting from failure of The Library to submit appropriate data, from the submission of erroneous data, or from The Library's unreasonable administrative, operational, or management procedures. 30. Non - Appropriation of Funds This Agreement shall commence upon the day first provided herein and continue in full force and effect until termination in accordance with its provisions. All parties will recognize that the continuation of any contract after the close of any fiscal year of The Library, which fiscal year ends on June 30 of each year, shall be subject to budget approval providing for or covering such contract item as an expenditure in said budget. The Library does not represent that said budget item will be actually adopted, said determination being the determination of the Newport Beach City Council at the time of the adoption of the budget herein. No penalty shall accrue to The Library in the event this provision shall be exercised. The Library shall not terminate this contract under this Section in order to acquire similar EQUIPMENT or SOFTWARE from a third party. No waiver of any breach of any term or condition of this Agreement shall be construed to waive any subsequent breach of the same or any other term or condition of this Agreement. 32. Force Majeure The parties will exercise every reasonable effort to meet their respective - 21- E • obligations hereunder, but shall not be liable for delays resulting from force majeure or other causes beyond their reasonable control, including, but not limited to, acts of God, acts or omissions of the other party, Government acts or omissions, fires, strikes, national disasters, wars, riots, transportation problems and/or any other cause whatsoever beyond the reasonable control of the parties. Any such cause will extend the performance of the delayed obligation to the extent of the delay so incurred. 33. Notices All notices given hereunder will be sent certified mail, return receipt requested, addressed to the other party at the following address or such other address as either party may specify in writing. The Library: LaDonna Menitz, City Librarian Newport Beach Public Library 856 San Clemente Drive Newport Beach, CA 92660 DYNIX: Paul Sybrowsky, President DYNIX, Inc.. 1455 West 820 North Provo, Utah 84601 A notice shall be deemed given when placed in the U.S. Mail as specified above. 34. Governing Law This Agreement shall be governed, construed, and interpreted in accordance with the laws of the State of California. 35. Severability If any provision of this Agreement shall be held to be invalid, illegal, or unenforceable, the validity, legality, and enforceability of the remaining provisions shall not in any way be affected or impaired. 36. Entire Agreement This Agreement and incorporated documents contain the entire understanding of the parties hereto and neither it nor the rights and obligations hereunder may be changed, modified, or waived except by an instrument in writing signed by the parties hereto. - 22- • WITNESSES: n LJ DYNIX, Inc. ,` ITS: Vice President WITNESSES: The Library < BY: Lllle��z �° ITS: 7- 7— � 7 WITNESSES: CITY OF NE)biMRT BEACH Approved as to form: I _u Carol A. orade Assistant City Attorney M ITS: A �fJn - 23- Date to Finish July 15,1987 July 15,1987 July 20,1987 July 20,1987 July 20,1987 August 1, 1987 August 1, 1987 August 1, 1987 August 1, 1987 • • RIDER A SCHEDULE OF ACTIVITIES Party Responsible Tasks Joint Finalize contract Library Order bibliographic master file and supplement from OCLC Dynix Send central site and branch site specifications to Library Dynix Send pre - installation guide to Library Dynix Provide diagram for telecommunications line order Dynix Review and approve central site layout Dynix Order generic item and patron barcode labels Library Prepare and submit telecommunications order to Pacific Bell Joint Initial meeting between Dynix and Library project leaders to: a) define files and screen layout b) discuss selection of local parameters c) define how to access the database, access points, and which fields are indexed and combined d) decide which fields are to be authority files e) map bibliographic database f) discuss and prepare plans for registration - 24- • • g) discuss custom label process August 15,1987 Library Order patron cards and registration forms August 15,1987 Joint Prepare purchase order for supplies August 17,1987 Dynix Dynix receives bibliographic master file September 15, 1987 Dynix Process OCLC bibliographic tapes and provide sample run of sorting to Library. Resolve problems with Library concerning custom label process. September 15,1987 Dynix Deliver master file for custom labels to label vendor October 1, 1987 Library Begin patron registration November 1, 1987 Library Complete central and library site preparations November 1, 1987 Dynix Delivery of central site equipment and technical services and training terminals November 1, 1987 Library/ Installation of telecommunications lines Pacific Bell November 1, 1987 Dynix Deliver custom barcode labels November 15,1987 Dynix Deliver and install circulation and staff terminal November 15,1987 Dynix Inspection and certification of central site November 15, 1987 Dynix Install central site equipment and software, and technical services and training terminals November 15,1987 Library Start System Performance Reliability Test November 15,1987 Dynix Load bibliographic master file tape November 15,1987 Dynix Establish training file - 25- • November 15,1987 Dynix Install online OCLC interface November 19,1987 Library Test online OCLC interface December 1, 1987 Dynix Train system operations and technical services groups December 1, 1987 Joint Load supplement tape from OCLC December 15, 1987 Library Start Functional Acceptance Test except for Serials Control and Information and Referral December 15,1987 Dynix Acquisitions training December 15,1987 Dynix Train circulation group December 22,1987 Library Finish labeling at first location December 23,1987 Library/ Begin online circulation at Newport Dynix Center January 2, 1988 Library Begin online Acquisitions June 15,1988 Dynix Deliver and install public access catalog terminals June 15,1988 DYNDX Serials Control Training June 15,1988 Library Start Functional Acceptance Test for Serials Control and Information and Referral July 1, 1988 Library Begin online Serials Control July 1, 1988 Library Begin online catalog at Newport Center August 15,1988 Library Start Final Acceptance Test for SYSTEM - 26- • • RIDER B EQUIPMENT LIST T AND PRICES QTY COMPONENT UNIT COST TOTAL PRICE 1 ULTIMATE 6800 $197,000.00 Includes: PICK Operating System 2MB Memory 2 -515MB Disk Drive 80 Ports 1 6250/1600 BPI Tape Drive 1 Communications Rack 1,000.00 1 Battery Backup 2,000.00 1 Power Filter 3,555.00 1 MVP 3001pm System Printer 5,000.00 1 Printer Stand 250.00 1 Tap Switch 150.00 27 WYSE 50 CRTs 480.00 12,960.00 32 DYNDX PAC CRTs 570.00 18,240.00 2 Spare WYSE 50 CRTs 480.00 960.00 2 Spare DYNDX PAC CRTs 570.00 1,140.00 11 Laser Readers 2,050.00 22,550.00 11 HP ThinkJet Printers 500.00 5,500.00 1 Spine Label Printer 525.00 525.00 2 Telxon Portable Units 2,750.00 5,500.00 - 27- 4 6 Micom 1200 /2400 Baud Modems TC 5016AL with IM 9600 1600 Channel Multiplexers 550.00 5,550.00 SUBTOTAL LESS DISCOUNT TOTAL OF RIDER B 2,200.00 33,300.00 Jai o oo 22,350.00 • • TOTAL OF RIDER C $79,800.00 - 29- RIDER C SOFTWARE LIST AND PRICES QTY COMPONENT TOTAL PRICE 1 Cataloging Module $18,000.00 1 Circulation Module 15,000.00 1 Public Access Catalog 8,000.00 1 Acquisitions Module 15,000.00 1 Serials Control Module 15,000.00 1 Information & Referral Module 3,000.00 1 Back Up Module 1,000.00 1 OCLC Interface 4,000.00 1 Multi -Site Microcomputer Patron 800.00 Registration Module TOTAL OF RIDER C $79,800.00 - 29- • C7 RIDER D DYNIX SERVICES AND PRICES SERVICES UNIT CHARGE TOTAL CHARGE Training $15,000.00 System Overview 1 Day/ First Trip Catalog Maintenance 2 Days/First Trip OCLC Interface 1/2 Day/First Trip Circulation 2 Days /Second Trip Back -up 1 Day /Second Trip Online Assistance 1 Day/Third Trip Acquisitions 2 Days/Fourth Trip 1 Day/Fifth Trip Serials Control 3 Days/ Sixth Trip Information and Referral 2 Days/Seventh Trip Documentation 800.00 Shipping 3,730.00 Installation 11,840.00 401/2" Magnetic Tapes 25.00 1,000.00 Conversion 5,500.00 Holding Creation 3,000.00 Authority Control Work per Section 18 5,500.00 50,000 Laminated Patron Barcode Labels 29.00/1000 1,450.00 20,000 Laminated Generic Item Labels 29.00/1000 580.00 180,000 Laminated Custom Item Labels 53.00/1000 9,540.00 TOTAL OF RIDER D $57,940.00 - 30- • • RIDER E - PERFORMANCE STANDARDS NEWPORT BEACH PUBLIC LIBRARY 1. TRANSACTION MIX TABLE -YEAR 1 (1 987) PER HOUR PER HOUR TRANSACTION TYPE ANNUAL (AVERAGE) (PEAK) Check -Out 650,000 206 515 Check -In 650,000 198 297 Titles Added/Changed 10,000 3 3 Items Added/Changed 21,000 7 7 Patrons Added/Changed 40,000 13 26 Reserves and Inter- Branch Loans 20,000 6 12 Inter - Library Loans 2,500 1 1 Fine Processing 33,000 10 20 First Overdue Notices 11,000 batch batch Final Overdue Notices 2,750 batch batch Patron Record Queries 130,000 41 82 Catalog Searches 1,900,000 603 1,510 Purchase Orders 500 1 1 Titles Ordered 10,000 3 3 - 31- • • 2. TRANSACTION MIX TABLE - YEAR 5 (1992) PER HOUR PER HOUR TRANSACTION TYPE ANNUAL (AVERAGE) (PEAK) Check -Out 900,000 286 715 Check -In 900,000 286 429 Titles Added/Changed 15,000 5 5 Items Added/Changed 25,000 8 8 Patrons Added/Changed 17,000 5 10 Reserves and Inter - Branch Loans 45,000 14 28 Inter - Library Loans 3,200 1 1 Fine Processing 42,300 13 26 First Overdue Notices 14,100 batch batch Final Overdue Notices 3,525 batch batch Patron Record Queries 150,000 48 96 Catalog Searches 2,800,000 890 2,220 Purchase Orders 600 1 1 Titles Ordered 15,000 5 5 3. FILE SIZES AND INDEXES FILE YEAR 1 YEAR Bibliographic Records 100,000 225,000 Copy/Item Records 180,000 450,000 Patron Records 43,000 50,000 - 32- • In addition, the following indexes are included: • Patron Name Title/Series Keyword Patron Barcode Title Alphabetical Item Barcode Author Authority ISBN/ISSN Subject Keyword LCCN Subject Authority OCLC Number Series Authority Dewey Call Number 3, RESPONSE TIME TABLES* AVERAGE LOAD Charges 2.0 seconds Discharges New Titles Added or Changed New Items Added or Changed New Patrons Added or Changed Acquisitions Records Added or Changed Reserves Entered Inter - Branch Loans Fine Processing Patron Queries Exact Key Searches (Item Barcode, Bibliographic ID Number) Number or Indirect Searches (LCCN, OCLC #, ISBN/ISSN) Simple Catalog Searches (List or Authority) Complex Catalog Searches 3.0 seconds 4.0 seconds 4.0 seconds 4.0 seconds 4.0 seconds 3.0 seconds 2.0 seconds 3.0 seconds 5.0 seconds 2.0 seconds 3.0 seconds 5.0 seconds 10.0 seconds - 33- PEAK LOAD 5.0 seconds 5.0 seconds 8.0 seconds 8.0 seconds 8.0 seconds 8.0 seconds 8.0 seconds 5.0 seconds 6.0 seconds 8.0 seconds 4.0 seconds 6.0 seconds 8.0 seconds 20.0 seconds • • (Keyword) Renewals Response Time Between Types of Functions 2.0 seconds 3.0 seconds * All 58 terminals operating, performing all functions - 34- 5.0 seconds 5.0 seconds n U n U RIDER F TESTING PROCEDURES A. HARDWARE FUNCTIONALITY TEST The Hardware Functionality Test will be performed immediately after installation of the computer HARDWARE sufficient to load The Library's data and commence initial on -site training. Library personnel may be present at the test. Upon completion of this test, DYNIX shall provide written notice that the test has been successfully completed. This examination will include the following tests as a minimum: (a) Central processing unit(s) diagnostic test. (b) Memory unit(s) diagnostic test. (c) Disk storage /controller unit(s) diagnostic test. [Including the writing of a disk file, the reading of a disk file, and the erasure of a disk file.] (d) Magnetic tape drive unit(s) diagnostic test. [Including the writing of a file to tape, the reading of a file from tape, and the erasure of a tape file.] (e) Terminal unit(s) diagnostic test. (f) Printer unit(s) diagnostic test. (g) Telecommunications unit(s) diagnostic test. (h) Power loss/failure test. B. FUNCTIONAL ACCEPTANCE TEST All functions in DYNIX's PROPOSAL shall be tested within thirty (30) days of successful completion of the Hardware Functionality Test, loading of The Library's bibliographic files, and DYNIX training for all modules to be tested. All functions will be tested in accordance with the user documentation provided by DYNIX. A representative from The Library shall initial the space provided - 35- beside each item to indicate that (s)he witnessed and accepted the performance of that item. C. SYSTEM RELIABILITY PERFORMANCE TEST The SYSTEM is to be run in a normal operating environment for a period of sixty (60) consecutive library work days, not calendar days, with a performance reliability level of at least ninety -eight percent (98 %). Reliability shall be determined by deducting downtime from the total number of hours the library is in operation. Downtime is defined as that period of time when it is not possible to perform scheduled activities due to equipment or software malfunction, or the system being released to DYNDt for remedial maintenance. Downtime shall be calculated to the nearest one -tenth hour and calculated as a percentage of the Library's total computer operating hours. The following table of coefficients shall be used to compute downtime. (In no case will the coefficient ever exceed 1.0 per hour): Loss of critical hardware 1.0 - CPU - Disk drives - Central data communications unit - Disk controller - Operations console Loss of major hardware 0.5 per device - Peripheral data communications (multiplexor, modem) - Tape drive - System printer Loss of other hardware .10 per device - Terminal - Optical scanning device - Terminal printer - Portable optical reader Loss of critical function 1.0 - Charge - Discharge - Renewal - Holds - Public access catalog inquiry - Patron file inquiry - Item file inquiry - Fine payment - 36- • • - Cataloging data entry - OCLC interface Loss of non - critical function 0.5 per function - File updates - Report generation - Acquisitions functions During pilot operations, the response time in excess of stated maximums in Rider E shall have a coefficient of 1.00 to be added to downtime calculations D. FINAL ACCEPTANCE TEST The Final Acceptance Test is run over several one hour periods, at some time when the libraries are closed and the operating environment can be controlled. During these hours, library staff (using all currently installed terminals in all currently installed locations) will process sufficient transactions to meet or exceed the average transaction mix loads, and later the peak transaction mix loads contained in Rider E. The transaction mix will be tested and the response time measured. The full range of functions listed in Rider G will be tested including all types of transactions in the Year 5 Transaction Level Tables contained in Rider E. The Library shall provide terminal operators and people acting as data recorders. The operators shall perform the terminal functions and tally the number of transactions completed. The recorders will clock and record the response time for each transaction at selected terminals. During the test 10 terminals will perform charge, discharge, and patron file input/update transactions, 1 terminal will perform acquisitions inputs/updates, 1 terminal and the OCLC interface will perform bibliographic inputs/updates, 2 terminals will perform item input/update transactions, 1 terminal will perform reserve transactions, 16 terminals will perform simple searches (author /title), 22 terminals will perform complex searches (subjectlboolean/keyword), and 5 terminals will perform exact key and indirect searches. Both DYNDt and the Library may provide inspectors to verify the accuracy of the activities of the operators and the recorders. Prior to the commencement of the test, DYNDC shall provide, with the assistance of the Library personnel, such training as shall be necessary for the terminal operators and the recorders to perform the activities herein described. - 37- E Response time shall be the interval of time between the moment when the operator at a terminal completes the input of a command or data by pushing the <return> key or by completing a label scan, as applicable, and the commencement of meaningful response from the terminal indicating either the result of the transaction or the readiness of the terminal to accept further data or the next transaction. The duration of each test shall be one hour. All records and logs made during the test shall be available for inspection by representatives of DYNIX and the Library during and after the test. At the end of the test, all records and logs are to be collected. I • RIDER G C Functionality Acceptance Test This test will be run by THE LIBRARY within thirty (30) days of receipt of notice from DYNIX that sufficient software and data have been loaded on the system to effectively perform the test. The test will be run by Library personnel checking off the items listed below as they are observed to be functioning. The test need not be conducted in a single session and the method and sequence of testing items may be established by THE LIBRARY. Any items which do not pass will be noted and immediately sent to DYNIX at the conclusion of the test. When each noted item has been corrected and observed to be functioning properly, the test will have been successfully completed. 1.0 GENERAL FEATURES (All modules) The System: 1.1 - Consists of hardware, software, installation, training, bibliographic records reformatting, maintenance, and vendor support necessary for full operation of functions. 1.2 - Operates in real -time interactive mode with capability to create, update, access, and delete any data for Library materials or patrons by both batch and online mode. 1.3 - Permits the restriction of specified functions to specified terminals or specified passwords. 1.4 - Provides for electronic scanning of barcoded labels on patron cards and library materials. 1.5 - Detects scanning errors with a method of calculating check digits on bar -code labels. 1.6 -Moves from one function to another without logging off or on. 1.7 - Includes the capability for input and output of bibliographic records in full MARC II format, including all tags, subfields, and indicators. 1.8 - Accommodates searches and messages from terminals in all locations of the Library system. 119 - Produces hard -copy notices and reports in background mode. -39- • • 1.10 -Logs transactions for continuous backup. 1.11 - Indexes new records and /or changes in background mode. 1.12 -Loads records from MARC tapes or utility interfaces in background mode. 1.13 - Accepts, stores, accesses, edits, displays, and writes to tape full MARC II records for the following formats: a. Books b. Serials C. Sound Recordings d. Audio - visual Materials e. Music Scores 1.14 - Automatically updates the database immediately after the following kinds of transactions: a. Check Out b. Check In C. Fine or Fee Payment /Balance Owed d. Renewal e. Reserve f. Change in Borrower Status g. Change in Item Status h. Order Placed i. Item Received 1.15 - Allows authorized terminal operators to override specified automatic functions, i.e. fines, fees, blocked items and aatrons, etc. 1.16 - Allows operator to page and move cursor to desired field in patron record or item record for the purpose of updating or modifying that field. 1.17 - Interfaces with other automated systems installed by the same vendor or other vendors, for purposes of resource sharing using AVIAC standards as adopted. 1.18 - Security of the system must be provided by assigned function of terminals and authorization of personnel. Dial -up access limited to library specified functions. -40- • • 2.0 BIBLIOGRAPHIC /ITEM FILE AND MAINTENANCE (Catalog Maintenance) The System: 2.1 - Accents any MARC formatted machine - readable records created by THE LIBRARY through OCLC or other third party vendors. 2.2 - Accommodates both full MARC and brief MARC records. 2.3 - Supports standard full MARC II formats. 2.4 - Includes item (copy - level) information such as: a) unique book identifier; b) unioue item call number; c) material type; d) branch location; e) price; f) statistical category. g) language 2.5 - Allows search /retrieval by the following: a) ISBN b) ISSN c) Library of Congress card number d) bibliographic utility control number e) author f) author /title g) title h) series i) Dewey call number j) added entries, personal and corporate k) unioue item number 1) subjects 2.6 - Allows edit of any portion of the record without re- editing the entire record. 2.7 - Allows edit of any field in the record without rekeying of an entire field. 2.8 -Links all conies of the same edition of a title to the bibliographic record for that title. -41- • • 2.9 - Displays volume - specific data for serials and sets in number or date order without repeating title -level bibliographic data. 2.10 - Provides automatic duplicate check to identify matching records already existing in the bibliographic data base whenever bibliographic records are added by tape load or interface. 2.11 - Allows Library to determine if duplicate records detected in the data base will automatically overlay or if new record should be created. 2.12 - Allows expansion or replacement of a brief bibliographic record and transfer of any item records attached. -42- 3.0 AUTHORITY CONTROL (Catalog Maintenance) The System: 3.1 - Provides on -line authority files. 3.2 - Provides authority files for desired fields with appropriate cross - reference for each. 3.3 - Accents authority file tapes from the Library of Congress as well as authority files input through a system terminal. 3.4 -Links each occurrence of a heading in the bibliographic file to the heading in the authority file so that all occurrences of that heading may be modified with a single "global" change. 3.5 - Provides a periodic list of titles input or modified in which a personal or corporate name, seriais, or subject heading is added to the authority files. 3.6 - Produces, on demand through a cataloging terminal, listing of all items in the authority files. 3.7 - Restricts additions or changes to authority file entries to authorized operators. 3.8 - Permits creation of appropriate "see" and "see also" cross - reference. 3.9 - Automatically displays a relevant set of entries from the authority file whenever an authority file controlled field on a bibliographic record is entered or updated. One of the displayed entries may be selected or the new authority form may be added. 3.10 - Maintains only one authority file for each designated file, regardless of the number of agencies sharing the data base. 3.11 - Permits creation of authority records only by operators with valid passwords and authorization. 3.12 - Maintains a list of temporary authority records created for later review and approval of authorized operators. 3.13 - Allows creation of authority records from within the general bibliographic file maintenance program. -43- • • 3.14 - Allows printing of portions of the authority file for review. 3.15 - Permits merging of authority records by an authorized operator. -44- • • 4.0 SEARCHING CAPABILITIES (All Modules) 4.1 General features The System: 4.1.1 - Retrieves records by a variety of indexes as shown below. a. Author b. Title /Added Title C. Call Number d. Item Label Identification Number e. ISBN f. ISSN g. LC Card Number h. Series Title i. Subject Heading, to Subdivision Label J. Patron Identification Label Number k. Patron Name 1. Reserves by Title M. Reserves by Patron 4.1.2 - Functions as a library catalog by providing full or brief bibliographic information. 4.1.3 - Provides information on item availability and status. 4.1.4 - Excerpts brief bibliographic information from full MARC records. 4.1.5 - Supports formats for all material types (monographs, serials, microforms, maps, manuscripts, documents, and non -print media.) 4.2 Display features The System: 4.2.1 - Offers Library a choice of display formats. 4.2.2 - Offers a choice of the amount of information displayed, such as index, brief, or full records. 4.2.3 - Displays full MARC II record, with MARC tags. 4.2.4 - Displays call number, current status, and location of individual copies. 4.2.5 - Provides truncated bibliographic entries for multiple hits. -45- • • 4.2.6 - Permits browsing or paging screens backward or forward. 4.2.7 - Permits attachment of printers to patron access terminals. 4.2.8 - Prints abbreviated search results at _patron access terminals. 4.2.9 - Allows Library to set default display for Public Access Catalog and Data Entry screens. 4.3 Assistance features The System: 4.3.1 -Does not require derived or algorithmic search keys, such as initial letters from author or title. 4.3.2 - Provides consistent prompt messages to guide searches by patrons. 4.3.3 - Displays a list of terms related to search terms. 4.3.4 - Allows easy correction of typing errors and re- initiation of a search. 4.3.5 - Provides specific suggestions along with error messages. 4.3.6 - Provides appropriate "help" messages with instructions for continuing a search. 4.3.7 - Allows Library to create "help" messages without programmer intervention. 4.3.8 - Allows "back up" to a previous point in the search without beginning the search again. 4.3.9 - Experienced users may bypass the instructions so that more rapid searching may be conducted. 4.4 Structural features The System: 4.4.1 - Access points - searches the bibliographic file by author, title, uniform title author /title, subjects, as minimum search elements. - searches by specifying multiple terms as well as by single term. -46- 0 4.4.2 4.4.3 • E -In addition, the following indexes are included: Patron Name Patron Barcode Item Barcode ISBN /ISSN LCCN OCLC Number Title /Series Keyword Title Alphabetical Author Authority Subject Keyword Subject Authority Series Authority Dewey Call Number - Authority control - Allows patron to browse both name and subject Authority files. 4.4.4 -Union catalog features - Provides access from all terminals in the system, staff terminals as well as the special public access terminals. - Permits library system -wide inquiry with branch specific holdings information provided. 4.4.5 - Boolean searching - Permits Boolean searching, using at least two keyword terms, i.e. linking search terms using terms like AND or OR. 4.4.6 - Keyword or free text searching - Searches selected fields by keyword rather than searching index files. 4.4.7 - Search limiting -Will not permit a search to continue beyond a certain length of time. 4.4.8 - Allows a character string to be entered for inquiry rather than requiring entry of a derived search key. 4.4.9 - Allows truncation of some or all of the search arguments. QiFC .. • • 5.0 INTERFACE SOFTWARE (Interfaces) The Interface: 5.1 - Transfers bibliographic records from the source computer to the DYNIX CPU. 5.2 - Automatically reformats and stores the source record without operator intervention. 5.3 - Allows overlay of a brief bibliographic record with the complete record and does not lose linking to any holdings records attached. 5.4 - Allows copy- specific information (barcode number, item type, material type, call number, etc.) to be input into the source record. 5.5 - Automatically creates holdings records based on the copy- specific information properly input into the source record. ffinm • • 6.0 CHARGE (Circulation) The System: 6.1 - Associates a unique book identifier with a unique patron identifier and stores the charge transaction in the circulation file. 6.2 - Calculates loan period and due date /time according to: a) patron type; b) book type; c) library service hours (allowing for holidays); 6.3 - Displays due date /time on the charge terminal screen 6.4 - Requires only one entry of patron identifier per batch of items to be charged to that patron at one time. 6.5 - Provides clear audible and visual signals that identification labels have been read and the information accepted. 6.6. - Provides clear audible and visual signals when charge transactions are blocked and permits supervisory override. Visual message states the reason charge is blocked. 6.7 - Provides a swift, accurate method of optical scan of barcode labels affixed to patron ID and book. 6.8 - Allows manual input of book and patron barcode labels. 6.9 - Accommodates a variety of loan periods which can be changed without Drogrammer intervention. 6.10 - Allows authorized o_erator to input a non - standard due date /loan period by overriding the system - calculated due date. 6.11 - Checks patron status and signals operator of any exception condition including excessive number of books charges, excessive fines owed, manual blocks placed, or expired registration, and permits supervisory override. 6.12 - Checks book status for hold(s), "non- circulating" tag. 6.13 - Blocks the charge with book and /or patron status in an exception condition and provides clear audible and visual signal. -49- • 6.14 - Provides an efficient means for charging of partially cataloged or uncataloged material. 6.15 - Alerts operator of bar code labels from other library systems. -50- 0 • 7.0 RENEWAL (Circulation) The Svstem: 7.1 -Prior to renewal, checks the book for overdue status, calculates and displays any fine, permits immediate payment. 7.2 - Calculates and displays a new due date /time when a charged item is renewed. 7.3 - Permits record display and renewal even if book and /or patron are remote or book or patron barcode number is unknown. 7.4 - Checks the book record for hold tags, blocks renewal if tags are found, and prompts operator for hold processing. 7.5 - Checks patron record for exception conditions (e.g., unpaid fines). 7.6 - Blocks renewal if patron has borrowed or renewed the book in excess of a specified number of times or if the book has been tagged "lost" while charged to the patron. -51- • • 8.0 DISCHARGE (Circulation) The System: 8.1 - Disengages a book barcode number from a patron bar- code number and removes the record from the circulation file. 8.2 -If a fine or fee is to assessed, retains information in fine records as to book identifier, date book is returned, and amount of fine accrued. 8.3 - Provides a completely interactive online discharge function, though fine notice production may be done in background mode. 8.4 - Permits discharge by scan of barcode identification label. 8.5 - Permits manual input of book barcode label where label is defective or missing. 8.6 - Allows authorized operator to change date of discharge (for delayed discharge of a group of materials.) 8.7 - Clears returned items at any location, regardless of owning location signals if material is to be sent to another location, and tags material "in transit" until final discharge. 8.8 - Checks the book record for hold or other status conditions, provides clear, audible and visual signals if tags are found, and prompts appropriate processing. 8.9 - System -wide ability to trap holds during discharge regardless of where the hold request was placed. 8.10 - Allows for a specified grace period during which no fine is assessed system -wide or by specified location. 8.11 - Checks a book for overdue status, calculates any fine, displays the patron's account, and automatically increments the account. Permits operator with authorized password to override. 8.12 - Permits immediate full or partial payment of fines. 8.13 - Deletes patron identifier from circulation history file after fines, overdues and lost books have been cleared from financial obligation file. 8.14 - Prints a fine notice or other billing document in background mode. -52- • • 9.0 FINES AND FEES (Circulation) The System: 9.1 - Calculates fines at the time of discharge or renewal according to book type, patron type, loan period, date /time of discharge, and maximum fine for a book or patron type. 9.2 - Stores and displays a patron's fine and fee history until fines or fees are paid and cleared or for a length of time to be determined by the Library. Fee history should contain patron and book ID, date returned, fines and accrued fines. 9.3 - Blocks charge and renewal transactions for patrons with a specified number of dollar amount of unpaid fines and fees. 9.4 - Calculates fines beginning with a specified minimum dollar amount and ending with a specified maximum. 9.5 - Prints a patron notice giving bibliographic data, fine and fee amounts, and a message including payment instructions. 9.6 - Periodically prints a list of patrons with long overdue books (time frame to be Library- specified.) 9.7 - Periodically prints a 'list of charged books long- overdue or presumed lost according to a library specified time frame. 9.8 - Permits an operator to record partial or full payment(s) received and keeps a record of individual items against which partial payments have been made. 9.9 - Allows authorized operator to manually input a fine, fee, or other charge, such as fee for holds of lost books. 9.10 - Allows authorized operator to waive patron's unpaid fines, fees, or other charges. -53- • • 10.0 NOTICE - PRODUCTION (Circulation) The System: 10.1 - Allows option to print reminder; first overdue notice and allows for second and subsequent overdue notice for recall of charged material; notice of materials being held, or hold cancellation; fine replacement fee and any other financial notices; and billing notices for non - returned material. 10.2 - Permits staff to determine quickly from the patron record what notices have been sent to patron with materials charged out and what action is to be taken next. 10.3 - Prints hold and overdue notices which provide sufficient call- number, bibliographic and circulation data to aid the patron in book identification. All notices must contain individual item number and patron number. 10.4 - Prints a listing of overdue books in shelf list order by location to facilitate shelf -check before mailing notices. 10.5 - Prints notices with Library- specified messages on card stock or multi -part mailers. 10.6 - Suppresses overdue notice on items "claims returned." 10.7 -Uses a Library- specified patron address from patron record for each type of notice. 10.8 - Separates notices by library location. 10.9 -Sorts notices by zip code for bulk mailing. 10.10 - Combines all types of notices (reminder, hold, cancellation, etc.) for one patron into single report based on install parameters. -54- • • 11.0 HOLDS (Circulation) The System: 11.1 - Verifies patron status before hold is placed and notifies operator of any financial blocks present on the patron record. 11.2 - Places holds at the title, item - specific, and branch - specific level at THE LIBRARY's discretion. 11.3 - Allows placement of hold on any title from any terminal. 11.4 - Checks for hold tags on an item record at time of discharge and notifies an operator of hold tags with visual and auditory signals. 11.5 - Prints hold notices daily for mailing and prints slips with telephone numbers for calling patrons. 11.6 - Prints hold notices after item is checked in a pickup location. 11.7 - Displays and /or prints upon request a list of the hold queue for a book by title. 11.8 - Checks the hold queue at the time of charge and blocks charge to a patron not at head of queue. Permits override of block with authorized password. 11.9 - Signals an operator or prints a purchase alert when the hold queue exceeds a Library- specified ratio of copies to holds. This ratio must be capable of change without programmer intervention. 11.10 - Allows authorized operator to remove names from any position in the hold queue. 11.11 - Cancels queues at discretion of authorized operator and produces notices to be sent to patrons in the cancelled queue. 11.12 - Blocks renewal of books with hold tags. 11.13 - Calculates the hold shelf clearance date and prints a list of holds not picked up to facilitate clearing of hold shelves or notification of next patron in the queue. -55- • • 11.14 - Allows override of exclusion of certain material types from placement of holds. 11.15 - Detects duplicate hold request made for a title by the same patron. 11.16 - Allows receipt of message alert at offsite branches regarding immediate hold recuest. -56- s • • 12.0 SECONDARY LOCATIONS (Circulation) The System: 12.1 - Allows temporary assignment of temporary collection or agency losing original information or 12.2 - Permits change of loan period, characteristics for purpose of secondary collection. materials from one to another without cirulation data. fine rate and other book circulation from the 12.3 - Permits charges to patrons from the secondary collection using primary collection book identifiers and bibliographic data. 12.4 - Prints staff -use lists of books charged to the secondary collection, in order by author, title and /or call number. -57- • • 13.0 CIRCULATION /MANAGEMENT REPORTS (Circulation) The System prints hard -copy reports: 13.1 -Of daily circulation transactions: number of charges, renewals, discharges, etc., cumulated monthly and annually by material type and library locations. 13.2 - Compiled in background mode and printed on operator command. 13.3 -For specified system units or service points upon demand. 13.4 -Of monthly statistical reports of new items, titles, and patrons added, excluding titles corrected and patrons renamed. 13.5 -On size of files: number of titles, items patrons, and items currently charges. 13.6 -On patron characteristics: age, sex, address, census tract, etc. Information to be drawn from appropriate fields (coded and otherwise) in patron file. 13.7 -With correlations of two or more data fields, such as patron type and material type, etc. 13.8 -On patron financial histories: numbers of outstanding loans and delinquencies as specified: listing should be possible in a variety of sorts. 13.9 -Of patrons with or without listings of outstanding loans and delinquencies as specified: listing should be possible in a variety of sorts. 13.10 -Of items with a special status (bindery, cataloging, ILL, etc.) or reserve collections on demand, giving reserve - specific data. 13.11 -Of all delinouent borrowers with more than a specified number of books or debts for more than a specified amount. 13.12 -On collection use by call number or subject class. 13.13 -On the number of times a title or a copy has circulated. 13.14 -On number of holds placed, filled, not picked -up. -58- • • 14.0 PATRON FILE (Circulation) The System: 14.1 - Permits development of system -wide patron file with all appropriate fields, including but not restricted to: a) name b) barcode number c) address d) alternate address e) telephone number f) patron type g) expiration date of registration h) activity date of last transaction i) patron status j) any other coded data necessary to determine usage patterns, such as census tract, sex, age groupings, etc. k) free text field 14.2 - Permits Library - specified parameters or patron types, patron status, and coded data. 14.3 - Permits entry of patron registration online. 14.4 - Permits patrons to charge materials on their initial visit to THE LIBRARY. 14.5 - Permits corrections or updates to the information contained in the patron record without unnecessary re- keying. 14.6 - Allows placement of blocks on restrictions on charging of materials automatically or through manual keying. 14.7 - Permits override of patron blocks with password authorization. 14.8 - Provides access to the patron file by name and by patron barcode number. 14.9 - Displays and /or prints out patron data for use by authorized staff: name, address, books currently charged; holds; current fines, and other charges; and "claimed returned ". 14.10 - Allows patrons to be deleted from the file on an individual basis by staff with authorized password -59- • • 14.11 - Provides for periodic purge of patron file according to Library- specified parameters. 14.12 - Allows assigning patron with new barcode number without losing delinquencies, charges, and holds. 14.13 -Must be able to renew card without issuing a new barcode number or entering any information into patron record other than new expiration date. 14.14 -Must have ability to declare card lost or stolen. No materials may be charged to these cards. Q:iM • • 15.0 PORTABLE BACKUP UNITS (Back -up) The System: 15.1 - Captures checkin and checkout transactions from keypad or wand. 15.2 - Incorporates time and date stamps on each transaction to accurately determine final status of an item even if handled several times or on different units. 15.3 - Allows operator to indicate transaction source such as branch or bookmobile stop. 15.4 - Transfers and processes backup unit transactions into the main system files concurrent with normal system activities. 15.5 - Provides exception reports for items not on file, i.e., books on hold, etc. MM .. • • 16.0 STATISTICAL REQUIREMENTS The system is able to calculate, display and report the following statistics as needed for daily, monthly and /or year to date reports. The System: 16.1 - Number of titles in the collection. 16.2 - Number of items in the collection 16.3 - Number of items in circulation including ephemeral items. 16.4 - Number of borrowers. 16.5 - Number of transactions for check -in, check -out, renewals, and reserves trapped. 16.6 -Sort and compile statistical data as specified in the basic requirements for Reports and Notices above. 16.7 - Number of items withdrawn from the collection. 16.8 - Number of titles added to the bibliographic file. 16.9 - Number of items added to the item file. 16.10 - Number of titles withdrawn from the collection. 16.11 - Number of new borrower registrations 16.12 - Number of borrowers by residence code and /or geographic code, using recall. 16.13 - Number of items which have not circulated during a specified time, using recall. 16.14 - Number and type of Public Access Catalog inquiries. 16.15 - Collection usage statistics by Dewey classification, or material type. -62- • • 17.0 AC UQ IONS The System: 17.1 - Permits pre -order searching of desired titles by ISBN, LCCN, Title, Author. 17.2 - Status information resulting from orders will display in online catalog. 17.3 - System will produce purchase orders grouped by vendor. 17.4 - System accepts established claiming dates. 17.5 - Proper fund is encumbered. 17.6 - Should order deplete allocated funds below a pre- established threshold in specific account, a visual and audible alert occurs. 17.7 - System accepts input'only from authorized password user. 17.8 - System accepts tracking information for individual items within an order. 17.9 - Information regarding receipt of materials will automatically update fund accounting. 17.10 -Claim action will be calculated based on pore - established vendor parameters. 17.11 - Prints cancel notices to vendors and agency under pre- established vendor parameters. 17.12 -Upon cancellation, system unencumbers the encumbered fund accounts. 17.13 - Maintains on -line vendor records. 17.14 - System produces routing slips for received materials. 17.15 - Maintains current status of each identified account. 17.16 - System provides fund accounting by branch and material type. -63- • • 18.0 SERIALS The System: 18.1 - System maintains full MARC II bibliographic records. 18.2 - Bibliographic record and holding information are searchable on the on -line catalog. 18.3 - Serial Records contain frequency information. 18.4 - Orders of Serials cause corresponding change in appropriate funds. 18.5 - Check -ins provide receipt date, next predicted receipt date, alert for claiming. 18.6 - Claiming information produced automatically and on- demand. 18.7 - System produces periodical holdings catalog upon demand, distinguishing active and inactive titles. 18.8 -Items attached to serials record can be circulated upon addition of barcode. -64- .. • • 19.0 INFORMATION AND REFERRAL The System: 19.1 - Workform for data entry up to three files available to create files. 19.2 - Information searchable through online catalog. -65- L RIDER H • Additional Functional Capabilities The System will permit the following to be used as qualifiers in a search mode of the bibliographic file. a. Publication Date b. Format gem �I 1 • • RIDER I SOFTWARE ESCROW SECURITY (INSTAR, INC.) ESCROW AGREEMENT FOR SOFTWARE PROGRAM SOURCE CODE A14D OTHER MATERIAL This Agreement is entered into as of December 4, 1986 (the "Agreement Date "), between Instar, Inc., acting through its SOFTWARE ESCROW SECURITY division, ( "Escrow Agent "), 49 Clinton Street, P.O. Box 0, Malden, MA 02148, a Massachusetts corporation, and Dynix, INC (the "Supplier "), 1455 West 820 North, Provo, UT 84601 a UTAH corporation. The parties agree as follows: 1. Purpose of Agreement This Agreement establishes an arrangement under which (a) Escrow Agent will store certain Materials deposited with it by Supplier, and (b) a licensee of Supplier's computer software programs who executes a Participating User Agreement in the form attached hereto as Exhibit A 49 Clinton Street P.O. Box 0 Malden, Massachusetts 02146 (617) 321.5900 - A Division of a (a "User ") wil able to sectre from Es Agent access to those Materials enumerated in its user agreement and stored under this Agreement, under the circumstances, and subject to the terms and conditions, specified below. 2. Material Covered (a) For purposes of this Agreement, "Material" is any material furnished by Supplier to Escrow Agent to be held under this Agreement and any copies of such Materials made by Escrow Agent. (b) Escrow Agent understands (i) that Supplier claims that Material contains information that is trade secrets of itself or another person and (ii) that Material is intended to constitute items useful to persons reasonably skilled in computer technology for providing maintenance support for computer software programs Supplier licensed to its Users, in the event that any of these Users becomes entitled to receive it. (c) From time to time during the Escrow Period, Supplier will furnish then- current Material to Escrow Agent that is either new Material or in substitution for Material in Escrow Agent's possession, and Supplier, acting through persons indentified by code numbers assigned by Escrow Agent by arrangement with Supplier, may remove any Material from Escrow Agent's possession that ceases to be so useful. Escrow Agent is not responsible for enforcing any obligation Supplier may have undertaken with its Users to furnish then- current Material. (d) S ier acknowledges that E 0w Agent does not intend, at Onot expected, to open any package represented to contain Material, except in the circumstances identified in paragraph 5 below, and hence, is not responsible for determining whether the Material is so useful and has no obligation to enforce Supplier's duties under this Agreement. (e) Supplier will retain copies of Material left in Escrow Agent's possession and will furnish replacements of Material to Escrow Agent promptly after each written request and without charge. However, if the reason for the request is that, through Escrow Agent's negligence or misconduct, any Material was lost or damaged, Escrow Agent will reimburse Supplier for the cost of the physical media so lost or damaged (but not for any costs incurred in re- recording or reconstructing the information recorded on such media). 3. Termination of User's Rights A User will cease to be entitled to secure copies of Material from Escrow Agent Pursuant to the provisions of this Agreement, whenever (a) Escrow Agent receives a notice from Supplier that the license agreement between Supplier and User has been terminated and (b) User either so acknowledges to Escrow Agent in writing or fails to notify Escrow Agent that the license agreement has not been terminated within thirty (30) calendar days after receipt of a copy of the notice to that effect from Supplier to Escrow Agent. U. Treatmqd1kof Material • (a) Est will not furnish Material to any person-other than Supplier, a User so- entitled, or another person that is a party to an agreement similar to this Agreement, except pursuant to an arbitration decision or the final order of a court and will furnish Material only pursuant to the provisions of this Agreement, or to such arbitration decision or court order. (b) Escrow Agent will protect Material from transfer to unauthorized persons by the use of the same measures it uses to protect its own documents of equivalent sensitivity from such transfer. 5. Furnishing Material to Users (a) Upon receipt of a copy of a fully executed Participating User Agreement accompanied by an affidavit of an authorized representative of the User ( "User's Affidavit ") stating that Supplier failed , without cause on the User's part, to furnish the User with maintenance support to the extent provided for in the applicable license agreement with Supplier or to render other performance under circumstances• that entitle the User, as provided for there, to receive a copy of the Material, Escrow Agent will send a copy of the User's Affidavit to Supplier. (b) (i) Unless, within thirty (30) calendar days after Supplier's receipt of that copy (the "Thirty -day Period "), Escrow Agent receives an affidavit of Supplier or an authorized representative of Supplier ( "Supplier's Affidavit ") disputing the facts set forth in the User's Affidavit, prom after the expiration o• e� -day Period, Escrow Agent will furnish a set of copies of the applicable Material to the User. (ii) The User will use, and protect, the Material it so receives in accordance with the provisions of the license agreement between it and Supplier. (c) If, during the Thirty -day Period, Escrow Agent receives the Supplier's Affidavit disputing the User's Affidavit, or setting forth additional facts (for example, the User's breach of a material obligation under its license agreement with Supplier) which, in Supplier's sole judgment, terminate the User's right to receive Material, Escrow Agent will furnish a copy of the Supplier's Affidavit to the User and will not furnish copies of Material to the User until it receives satisfactory evidence of an agreement between Supplier and the User or of an arbitration decision, or a certified copy of a court order, directing it to.do so. 6. Compensation of Escrow Agent All fees, expenses, and charges of Escrow Agent in connection with the services it performs under the Agreement will be paid in accordance with the provisions set forth in Schedule I hereto. 7. Discharge of Escrow Agent (a) Escrow Agent will be deemed to be discharged in the event that Supplier removes all Material from its premises. Supplier may do so acting entirely at its discretion. (b) Escrow Agent may resign as such, acting entirely in its discretion, by giving Supplier and all Users at least Oteen (15) calendar days&r notice. Subject to the provisions of paragraph 5 above, promptly after that resignation becomes effective, Escrow Agent will furnish to Supplier all Material in its possession. (c) Whenever Escrow Agent ceases to be such, it will send a notice to that effect promptly to all Users. 8. Indemnity and Liability of Escrow Agent (a) Supplier will indemnify Escrow Agent for, and hold it harmless against, any loss,. cost, or expense incurred or suffered in connection with, or as a result of, serving as escrow agent, except any suffered as a result of Escrow Agent's willful misconduct or gross negligence. (b) Escrow Agent will not be liable to Supplier, any User, or any other person for any harm that results from any act or omission of Escrow Agent in connection with its serving as Escrow Agent, except in the case of Escrow Agent's willful misconduct or gross negligence. Without derogating from the preceding sentence, Escrow Agent may act in reliance upon any instruction, instrument, or signature believed to be genuine and may assume that any person who purports to give any writing, notice, request, advice, or instruction in connection with this Agreement has been authorized to do so, and Escrow Agent may act upon advice of counsel with respect to any questions that arise under this Agreement., 9. Notices All "notices" provided for in this Agreement will be in writing and will be addressed to the other party at the 0 respective addr• set forth above or to a0ther address designated by that party by notice, and, if sent by mail, will be certified or registered, return receipt requested. 10. Effect of Waiver The waiver or failure of either party to exercise in any respect any right provided for in this Agreement shall not be deemed a waiver of any further or future right under it. 11. Applicable Law This Agreement shall be governed by, subject to, and construed according to the laws of the Commonwealth of Massachusetts. By: Title: SOFTWARE ESCROW SECURITY (Supplier) a division of Instar, Inc. By: fly k- o✓ Title: ()(^2��01 Dates Date: �Z 6u SCHEDULE 1 COMPENSATION OF ESCROW AGENT A. Annual Escrow Fee. Dynix, Inc will pay Software Escrow Security an annual fee of $500.00, per product, payable with 30 days of billing. B. Participating User Fee. Each Participating User will pay Software Escrow Security an annual fee of $200.00, payable within 30 days of billing. This fee based on the number of registered participating users at time of registration. C Updates Fees Security $60.00 billing. D Service Fees Escrow Security 250.00 for each billing. Dynix, Inc will pay Software Escrow for each update, payable within 30 days of Each Participating User will pay Software $100.00 for each deposit release request, deposit release, payable within 30 days of E Media Storage Charge Dynix, Inc will pay Software Escrow Security 70.16 per cubic foot of media per year. F. Expenses Dynix, Inc will pay Software Escrow Security for any extraordinary expenses it incurs in connection with serving as escrow agent at cost, copying, legal, traveling', labor, delivery and etc. DYNIX, INC. (Supplier) Title: Date: SOFTWARE ESCROW SECURITY Division of Instar Inc. By: Q wl^- Title: (/VLQ a Date: 17- g'� G J Z rT1 7 C U 0 EXHIBIT A 0 PARTICIPATING USER AGREEMENT The undersigned ( "User ") acknowledges and agrees as follows: 1) User acknowledges that it has received a copy of the Escrow Agreement For Software Programs Source Code and Other Materials (the Agreement ") entered into, , 19 , between Software Escrow Security (Instar, Inc.) ( "Escrow Agent ") and ( "Supplier "); that it has read the Agreement; and that it agrees to be bound by and comply with all terms and conditions of that Agreement, as applicable, as if it were a party to it. 2) The Material to which User can have access, pursuant to the Agreement, is the following: ----------- --- --------- ---- ---- - -- --- ---- ------------- - --- ----- - ----------------- - ---- - --- ----- 3) If Schedule I of the Agreement designates the User as obligated to pay Escrow Agent any fees or charges, User hereby expressly agrees to pay such fees and charges on the terms of payment prescribed by Escrow Agent. If User fails to make any payment when due, and fails to cure such failure within five (5) business days after receiving a notice thereof from Escrow Agent or Supplier, either of them may terminate User's rights to the applicable Materials by sending notice to User, with a copy to the other. 4) User expressly acknowledges and agrees that Escrow Agent will not be liable to it for any harm that results from any act or omission of Escrow Agent in connection with serving as Escrow Agent, except in the case of Escrow Agent's willful misconduct or gross negligence. ----------------------------------- (User) By: Title: Date: 9 49 Clinton Street P.O. Box O Alalden. Massachusetts 02148 16171321.3900 A Ui, i.lon of `�' [7 E MAINTENANCE AGREEMENT BETWEEN THE NEWPORT BEACH PUBLIC LIBRARY AND DYNM INC. 1987 at Newport Beach, California This Agreement is made as ofJul v 13. , at by and between The Newport Beach Public Library, (hereinafter referred to as "The Library"), having its offices at 856 San Clemente Drive, Newport Beach, CA 92660 and DYNIX, Inc. (hereinafter referred to as "DYNIX "), a Utah corporation having its offices at 1455 West 820 North, Provo, Utah 94601. The term " DYNIX" shall refer to the company, its agents, and its sub - contractors. 1. CONTRACT DOCUMENTS The contract documents shall consist of- A. The Library's REQUEST FOR PROPOSALS dated December 18,1986; B. DYNIX's PROPOSAL dated February 5,1987 (the "PROPOSAL "); C. The Purchase Agreement between The Library and DYNIX dated July 13, 1987. D. This Agreement, including the following Rider attached hereto: RIDER A: Maintenance Rates for Central Site Equipment RIDER B: Maintenance Rates for Software RIDER C: Maintenance Rates for Terminals and Peripheral Equipment 2. PROVISION FOR MAINTENANCE SERVICES DYNIX agrees to furnish as specified herein services to maintain the EQUIPMENT, HARDWARE, and SOFTWARE described below as the "SYSTEM" and The Library hereby purchases maintenance service for the SYSTEM upon the terms and conditions set forth herein. The SYSTEM shall include all items on RIDER B and RIDER C of the Purchase Agreement between the parties datedJul v 13,19 ;bxcept the telefacsimile equipment. 0 6 This Agreement shall commence after the expiration of DYNIX's warranty on the SYSTEM as provided in Section 19 of the Purchase Agreement dated and shall continue for a period of five (5) years provided, however, that DYNIX agrees to supply replacement parts at no additional cost for a period of five (5) years as provided for in Section 19 of the Purchase Agreement between DYNIX and The Library. This Maintenance Agreement may be terminated by The Library for any reason with or without cause upon ninety (90) days written notice provided to DYNDC by The Library. 4. MAINTENANCE DURING WARRANTY PERIOD DYNIX will supply all preventive and remedial maintenance for the SYSTEM without cost to The Library during the thirty (30) days following successful completion of the Hardware Functionality Test. DYNIX will extend this cost -free maintenance beyond warranty, for a period of time equal to the amount of downtime exceeding two (2) percent during the warranty period. DYNIX agrees to supply complete maintenance including full preventive and remedial maintenance for both HARDWARE and SOFTWARE. 6. SUB - CONTRACTING DYNIX hereby accepts full responsibility for the obligations outlined by this Agreement. The Library agrees that DYNIX may sub - contract some or all of the performance of its duties provided for herein, provided that The Library approves of the sub- contractor. Nothing in this paragraph shall be interpreted as authorizing the assignment of this Agreement by DYNIX. 7. PREVENTIVE MAINTENANCE DYNIX shall provide at least four central site preventive maintenance visits per year. Preventive maintenance shall be performed at a time mutually satisfactory to DYNIX and The Library. DYNIX shall specify to The Library the number of hours required per visit and the types of preventive maintenance to be performed. The frequency and schedule of preventive maintenance may be modified by mutual agreement. 2 0 6 8. DIAGNOSIS OF PROBLEM DYNDC shall maintain technical personnel stationed at its Provo, Utah facility for purpose of providing a telephone customer service to report problems and discuss questions about operations. For diagnosis of problems, DYNDt technical personnel shall be able to dial The Library's CPU directly. Such telephone customer service shall be available all of the hours that The Library's SYSTEM is operational. DYNIX technical staff will use its best efforts to respond to each reported problem within one (1) hour. 9. MAINTENANCE RESPONSIBILITIES A. Hardware Maintenance (1) Unscheduled on -site remedial maintenance shall be performed after notification that EQUIPMENT is inoperative or malfunctioning. DYNIX shall provide The Library with a designated point of contact and shall make arrangements to enable maintenance personnel to receive such notification. (2) Unscheduled on -site remedial maintenance shall be provided during the Principal Period of Maintenance (PPM) as follows: 8:00 a.m. - 6:00 p.m. Pacific time, Monday - Friday Extended coverage outside of PPM is available as follows: Premium 8:00 p.m.- midnight, weekdays 30% 24 hour coverage, weekdays 50% Weekends, up to 10 consecutive hours 10% per day Weekends, over 10 consecutive hours 20% per day 24 hour 7 day a week 90% The Library may change or extend the hours of maintenance coverage upon mutual agreement with DYNIX. (3) Holidays excluded from unscheduled on -site remedial maintenance service include: 0 • New Year's Day Good Friday Memorial Day Independence Day Labor Day Thanksgiving Day Friday after Thanksgiving Day Christmas Eve (1/2 day) Christmas Day New Year's Eve (1/2 day) (4) Maintenance personnel will furnish a malfunction incident report to The Library upon completion of each unscheduled on -site remedial maintenance call. The report shall include, as a minimum, the following: (a) Date and time of notification to DYNIX; (b) Date and time of arrival of maintenance personnel; (c) Type and serial number(s) of equipment serviced; (d) Time spent for repairs; (e) Description of malfunction; (f) List of parts replaced. (5) All parts necessary for unscheduled on -site remedial maintenance shall be furnished at no additional charge to The Library, on an exchange basis. Only new parts or refurbished like new parts shall be used. B. Licensed Software Maintenance (1) DYNIX will provide all fixes, minor enhancements, releases, or upgrades to the Licensed Software at no additional charge to The Library. Such fixes, minor enhancements, releases, or upgrades shall be provided with all appropriate documentation for successful installation and implementation. (2) DYNIX shall provide corrections to the Licensed Software at no additional cost to The Library for any error, malfunction, or defect which causes the Licensed Software to fail to perform in accordance with functional specifications contractually guaranteed by DYNIX. (3) Unscheduled Software maintenance and Library Consultation 0 0 shall be provided at the following hours: 6 a.m. - 8 p.m. Pacific time, Monday - Friday Holidays excluded from unscheduled Software maintenance and Library Consultation service include: New Year's Day President's Day Easter Memorial Day Independence Day Pioneers' Day (July 24) Labor Day Thanksgiving Day Friday after Thanksgiving Day Christmas Eve (1/2 day) Christmas Day (4) DYNIX shall provide assistance for emergency problems at all other hours, including weekends and holidays. Emergency assistance is limited to work in correcting problems which prevent successful operation of major required functions. (5) Thirty (30) days is the maximum allowable for corrections to the Licensed Software after The Library has notified DYNIX and has provided documentation of the problem reported. Except for causes beyond the control of DYNIX, if the correction to Licensed Software does not occur within thirty (30) days, DYNIX agrees to allow The Library to withhold 10% from the next subsequent total software maintenance payment. The thirty (30) day period provided herein may be extended by mutual agreement in writing. (6) DYNIX shall have no obligation to provide assistance in correcting errors or problems arising in connection with any modifications or alterations to the Licensed Software which has been made by or on behalf of The Library without DYNDUs express written consent. C. Maintenance on Terminals and Peripheral Devices (1) Items covered are detailed in Rider C. J (2) Maintenance will run for a period of one year. It may be terminated on the anniversary of the contract. Maintenance may continue with all equipment or either party may discontinue maintenance for specific pieces of equipment. The Library shall have the option of renewing the maintenance agreement on a year to year basis. (3) Monthly charges for maintenance are billed quarterly. All maintenance charges for all equipment will be prorated as needed to maintain the same anniversary. (4) When a piece of equipment malfunctions The Library contacts DYNIX for a "Return Materials Authorization" (RMA #). The Library then ships the equipment to a DYNIX- designated repair center. The item is repaired and returned to The Library at DYNIX's expense. (5) The Library may, at its option, request a replacement unit for the item in repair. When a unit is sent to The Library it becomes the property of The Library. The repaired item is instead returned to DYNIX. Charges outlined in Rider C are billed to The Library with the next regular invoice. Express delivery may also be requested and billed with the next quarterly invoice. (6) Equipment abused, physically or otherwise, is not covered by the maintenance contract. (7) At the end of each year the total amount paid to DYNIX for maintenance is reduced by the charge for all repairs. DYNIX credits The Library with sixty (60) percent of the balance. Charges for spares and express shipping are not included in the reduction. (8) The remaining credit may be used for any hardware purchases from DYNIX any time within three (3) years after the close of the maintenance year. (9) In the event the repair charges for a given year exceed the amount of maintenance paid, The Library shall receive no maintenance credit for the year. No additional maintenance costs shall be assessed, nor will credits held from previous years (if any) be reduced. 2 r • (10) If maintenance on peripherals is allowed to lapse, or if The Library wishes to cover used equipment not previously covered, DYNIX may assess a one time charge equal to the "repair debit" before accepting items for coverage. (11) Maintenance charges begin thirty (30) days after successful completion of the Hardware Functionality Test outlined in the Purchase Agreement. 10. CONDITIONS OF DYNIX'S OBLIGATIONS All maintenance services of any nature rendered by DYNIX hereunder shall be limited to the SYSTEM and shall be contingent upon The Library's proper use of the SYSTEM in the applications for which the SYSTEM was intended. 11. OBLIGATIONS OF THE LIBRARY A. The Library shall be responsible for maintaining a sufficient staff to handle normal day -to -day operation and support for the SYSTEM, including such tasks as back -ups and report handling. It is acknowledged and understood that the maintenance and support service to be provided by DYNIX hereunder is not intended to supplant The Library's day -to -day operation and support for the SYSTEM. B. The Library shall provide DYNIX full and free access to each item of EQUIPMENT to allow DYNIX to provide maintenance service thereon and a suitable place in which to perform such service shall be made available to DYNIX. The Library shall provide DYNIX all access to the SYSTEM which DYNIX believes is necessary or desirable for the performance of any unscheduled on -site remedial maintenance services. A designated representative of The Library shall be in the building whenever DYNIX personnel are present. C. The Library shall provide suitable environmental conditions, including space, heat, light, ventilation, cooling, electrical power, current and grounding, and the like for the SYSTEM to be maintained properly hereunder. 7 i • D. The Library shall not perform, nor attempt to perform, or cause to be performed, maintenance or repair to the EQUIPMENT or Licensed Software covered hereunder during the term of this Maintenance Agreement except with the prior written or oral approval of DYNIY, E. The Library shall be responsible for procuring and maintaining (1) a telephone within operational reach of the central equipment, (2) a modem accommodating 1200 baud, and (3) a separate phone line attached to a dedicated port for DYNIX to use in dial -up diagnostics and maintenance. The cost of procuring and maintaining this line in good operating condition shall be borne by The Library. F. The Library shall provide and maintain appropriate logs and records of day -to -day operation. 12. CHARGES AND PAYMENTS A. Any maintenance selected by The Library pursuant to Section 9 (C) of this Agreement shall be governed by the charges outlined in RIDER A of this Agreement. Said charges shall be due and payable by The Library quarterly, in advance, beginning at the end of the warranty period. The Library has the option to pay the maintenance charges monthly, annually, or semi - annually. If this option is exercised, the payment would be adjusted according to DYNDf's standard schedule. For 1987 -88 The Library will pay pro -rated annual maintenance in advance and for 1988 -89 The Library will pay annual maintenance in advance, receiving a 5% discount on the charges outlined in RIDER A, RIDER B, and RIDER C. If The Library elects to have DYNDf provide all maintenance outlined in RIDER A, a 10% surcharge will be charges on the actual cost of the services to DYNIX. B. Charges for on -site remedial maintenance provided other than during the hours of contracted maintenance or for other services which are not included in the monthly maintenance charges are due and payable thirty (30) days after the date of invoice. C. There shall be no additional maintenance charge for: (1) Unscheduled on -site maintenance begun during the contracted hours of maintenance and extending one hour beyond. (2) Travel expenses or per diem expenses. (3) Time spent by maintenance personnel after arrival at the site awaiting the arrival of additional maintenance personnel and/or delivery of parts, tools, or other required material after a service call has commenced. (4) Unscheduled on -site remedial maintenance required when the scheduled preventive maintenance preceding the malfunction has not been performed. (5) Unless otherwise specified herein, cost of transportation, rigging and drayage whenever EQUIPMENT is shipped for remedying mechanical problems unless the replacement was due to a cause specified as a Library responsibility. D. Following the first two (2) years this Agreement is in effect and every year thereafter, all charges for SOFTWARE maintenance hereunder may be increased by the lesser of ten (10) percent or the nationally recognized percentage increase in the cost of living as defined by the U.S. Bureau of Labor Statistics, provided that written notice of the increase shall be made in July to be effective in January of the next calendar year. E. All charges for HARDWARE maintenance hereunder will reflect actual charges for maintenance subcontractors, if any, to DYNIX. F. The Library shall be entitled, at its option, to contract directly with a provider for the services specified herein. In the event The Library exercises its option the monthly payment to DYNIX shall be reduced by the cost of the service to DYNIX and the 10% surcharge. The exercise of this option shall not constitute a termination of this Agreement so long as The Library chooses to have DYNIX supply any maintenance services. G. In the event the SYSTEM fails to perform as required during the 0 9 0 five year period as provided for in Section 19 of the Purchase Agreement between DYNIX and The Library, The Library may, after notice to DYNIX of such deficiencies, withhold any payments which may be due under this Agreement between DYNIX and The Library. If DYNIX brings the SYSTEM into compliance within ninety (90) days after such notification, The Library shall thereafter pay any maintenance charges which were withheld. 13. SEVERABILITY If any provision of this Agreement shall be held to be invalid, illegal, or unenforceable, the validity, legality, and enforceability of the remaining provisions shall not in any way be affected or impaired. 14. HOLD HARMLESS DYNIX shall indemnify and hold harmless The Library, the City of Newport Beach, the Newport Beach City Council, its boards and commissions, officers and employees from and against any and all loss, damages, liability, claims, suits, costs, and expenses whatsoever, including reasonable attorneys' fees, regardless of the merit of any such claim or suit arising from or in any manner connected to DYNIX's negligent performance of services or work conducted or performed pursuant to this Agreement. DYNIX shall indemnify and hold harmless The Library, the City of Newport Beach, the Newport Beach City Council, its boards and commissions, officers and employees from and against any and all loss, damages, liability, claims, suits, costs and expenses whatsoever, including reasonable attorneys' fees, accruing or resulting to any and all persons, firms, or corporations furnishing or supplying work, services, materials, equipment, or supplies arising from or in any manner connected to DYNIX's negligent performance of services or work conducted or performed pursuant to this Agreement. 15, INSURANCE On or before the commencement of the term of this Agreement, DYNIX shall furnish The Library with certificates showing the type, amount, class of operations covered, effective dates and dates of expiration of insurance coverage in compliance with this Section. Such certificates, which do not limit DYNIX's indemnification, shall also contain substantially the 10 following statement: "Should any of the above insurance covered by this certificate be cancelled or coverage reduced before the expiration date thereof, the insurer afforded coverage shall provide fifteen (15) days' advance notice to the City of Newport Beach by certified mail, Attention: Risk Manager ". It is agreed that DYNIX shall maintain in force at all times during the performance of this Agreement all appropriate coverage of insurance required by this Agreement with an insurance company that is acceptable to the City of Newport Beach and licensed to do insurance business in the State of California. A. Coverage DYNIX shall maintain the following insurance coverage: (1) Worker's Compensation Statutory coverage as required by the State of California. (2) Liability Comprehensive general coverage in the following minimum limits: Bodily Injury: $500,000 each occurrence $1,000,000 aggregate products/ completed operations $1,000,000 aggregate - all other (if applicable) Property Damage: $100,000 each occurrence $250,000 aggregate If submitted, combined single limit policy with aggregate limits in the amount of $1,000,000 will be considered equivalent to the required minimum limits shown above. 11 B. Subrogation Waiver DYNIX agrees that in the event of loss due to any of the perils for which it has agreed to provide comprehensive general and automotive liability insurance, DYNIX shall look solely to its insurance for recovery. DYNIX hereby grants to the City of Newport Beach, on behalf of any insurer providing comprehensive general and automotive liability insurance to either DYNIX or the City of Newport Beach with respect to the services of DYNIX herein, a waiver of any right of subrogation which any such insurer of DYNIX may acquire against the City of Newport Beach by virtue of the payment of any loss under such insurance. C. Failure to Secure If DYNIX at any time during the term hereof should fail to secure or maintain the foregoing insurance, the City of Newport Beach shall be permitted to obtain such insurance in DYNIX's name or as an agent of DYNIX and shall be compensated by DYNIX for the costs of the insurance premiums at the maximum rate permitted by law computed from the date written notice is received that the premiums have been paid. D. Additional Insured The Library, the City of Newport Beach, the Newport Beach City Council, its boards and commissions, officers, and employees shall be named as an additional insured under all insurance coverages, except any professional liability insurance, required by this Agreement. The naming of an additional insured shall not affect any recovery to which such additional insured would be entitled under this policy if not named as such additional insured. An additional insured named herein shall not be held liable for any premium, deductible portion of any loss, or expense of any nature on this policy or any extension thereof. Any other insurance held by an additional insured shall not be required to contribute anything toward any loss or expense covered by the insurance provided by this policy. I . Uf ' ► / ►Y � ►Y C i C DYNIX shall perform the services hereunder as an independent contractor and shall furnish such services in its own manner and 12 U u method, and under no circumstances or conditions shall any agent, servant, or employee of DYNDX be considered as an employee of The Library. 17. NON- ASSIGNABILITY No assignment of this Agreement or any right or interest therein by DYNDC shall be effective unless The Library shall first give its written consent to such assignment, which assignment may be withheld by the discretion of The Library on any ground whatsoever. The performance of this Agreement by DYNDI is of the essence of this Agreement. 18, GOVERNING LAW This Agreement shall be governed, construed, and interpreted in accordance with the laws of the State of California. 19. MODIFICATION OF AGREEMENT The rights and obligations hereunder may not be changed, modified, or waived except by an instrument in writing signed by the parties hereto. IN WITNESS WHEREOF, the parties have caused this Agreement which shall inure to the benefit of and be binding upon the successors of the respective parties, to be signed and entered as of the date first mentioned above. 13 E WITNESSES; WITNESSES: ri D City Clerk Approved as to Form: DYNIX, INC. ITS: 0 Vice President CITY OF NEWPORT BEACH PUBLIC LIBRARY BY: ITS: ,4 OCL 4 CITY OF NEWPORT Carol A. Korade Assisitant City Attorney II ITS: 14 -/-7-,97 RIDER A MAINTENANCE RATES FOR CENTRAL SITE EQUIPMENT COMPONENT ULTIMATE 6800 Includes: PICK Operating System 2MB Memory 2 -515MB Disk Drive 80 Ports 1- 6250/1600 BPI Tape Drive TAP Switch 1 Battery Backup 1 Power Filter 1 MVP 3001pm System Printer 15 $1,386.00 22.00 145.00 0 RIDER B MAINTENANCE RATES FOR SOFTWARE COMPONENT Cataloging Circulation Public Access Catalog MONTHLY MAINTENANCE $175.00 Acquisitions Module Serials Control Module Information and Referral Module Back Up Module OCLC Interface Multi -Site Microcomputer Patron Registration Module W 145.00 75.00 145.00 145.00 30.00 20.00 30.00 N/C • i RIDER C MAINTENANCE RATES ON TERMINALS AND PERIPHERAL EQUIPMENT 60/40 PLAN 17 REPAIR REPLACEMENT MONTHLY EQUIPMENT DEBI UNIT CHARGE UNITS TOTAL CRT $130 $55 8 59 472 Modem $115 60 4 4 16 Light Pen 95 125 12 0 0 Laser Reader $315 200 15 11 165 Screen Printers $105 60 6 12 72 Portable Units $315 200 15 2 30 Multiplexers $290 varies 15 6 90 17 r' s • . C - 2-640 (/3) PERSONAL SERVICES AGREEMENT THIS AGREEMENT, made and entered into this 13th day of July , 1987, by and between the City of Newport Beach, a Municipal Corporation, hereafter "CITY ", and DYNIX, Inc., a Utah corporation, having its offices at 1455 West 820 North, Provo, Utah 94601, hereafter "DYNIX ". W I T N E S S E T H WHEREAS, CITY has a need for Interim Automation Project Manager, in carrying out CITY's Library Automation program; and WHEREAS, DYNIX agrees to provide a DYNIX professional employee, experienced in automation installation and the DYNIX system to provide project management services; and WHEREAS, at a meeting held on July 13, 1987, the City Council of CITY authorized the City Manager and the Library Board to enter into an agreement with DYNIX for provision of such qualified person, full time, at the Newport Beach Public Library. NOW, THEREFORE, in consideration of the covenants hereafter set forth, the parties hereto agree as follows: 1. SCOPE OF SERVICES. DYNIX is hereby hired to provide special project management. During the period of service, the DYNIX employee supplied to the CITY will devote the equivalent of a normal full -time work week in on -site service to the Newport Beach Public Library. 1 of 3 2. STATUS. The DYNIX employee remains an employee of DYNIX, Inc. during the period of the service to the CITY. 3. TERM. The term shall commence when both parties have executed this Agreement, approximately July 15, 1987, and is expected to conclude approximately October 15, 1987. The Agreement may be extended and /or amended by mutual agreement of the parties. • 4. TERMINATION. This Agreement may be terminated at any time by either party by serving written notice at least thirty days prior to such termination. The written notice provision may be waived by mutual agreement of the parties. 5. TRANSPORTATION. Reimbursement at the standard mileage rate provided by CITY for use of personal vehicles on CITY business shall be provided to DYNIX when appropriate. 6. RECORDS AND TIMEKEEPING. DYNIX shall maintain complete records of time expended pursuant to this Agreement. 7. HOURS WORKED, AND OFFICE QUARTERS. The hours worked normally would be at business office hours of the CITY and the Library Department. Office space will be provided at the Newport Center Branch Library. Should alternate hours be required to perform the services required, the overriding factor will be the equivalent of the 40 hours work week. 2 of 3 8. COMPENSATION be handled as follows: DYNIX, Inc. Compensation for services shall a. The DYNIX employee shall be compensated by b. The Library Department will pay DYNIX Four thousand one hundred dollars ($4,100.00) per month, for these services, to be billed and paid monthly. 9. STATUS OF DYNIX EMPLOYEE. We understand that DYNIX offers the services of its employee on a temporary basis and has invested substantial amounts in the training of its staff. DYNIX's primary asset is its staff. Therefore, should the CITY hire the DYNIX employee during this Agreement or within six (6) months thereafter, the CITY shall be obligated to pay DYNIX twelve (12) months compensation as indicated in paragraph Bb. CITY OF NEWPORT BEACH APPROVED AS TO FORM: j ) By : pw"t fit, Robert L. Wynn, City Manager City Attorney NEWPORT BEACH PUBLIC LIBRARY By: /' LaDonna T. Kienitz, City lcibirgrian DYNIX, Inc. By: 1�jn � 3 of 3