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HomeMy WebLinkAbout09-18-2023-BLT-AGENDA PACKETCITY OF NEWPORT BEACH BOARD OF LIBRARY TRUSTEES AGENDA Civic Center Council Chambers 100 Civic Center Drive, Newport Beach, CA 92660 Monday, September 18, 2023 - 5:00 PM Board of Library Trustees Members: Paul Watkins, Chair Dorothy Larson, Vice Chair Lauren Kramer, Secretary Antonella Castro, Trustee Douglas Coulter, Trustee Staff Members: Melissa Hartson, Library Services Director Francine Jacome, Administrative Support Specialist The Board of Library Trustees meeting is subject to the Ralph M. Brown Act. Among other things, the Brown Act requires that the Board of Library Trustees agenda be posted at least seventy-two (72) hours in advance of each regular meeting and that the public be allowed to comment on agenda items before the Commission and items not on the agenda but are within the subject matter jurisdiction of the Board of Library Trustees. The Chair may limit public comments to a reasonable amount of time, generally three (3) minutes per person. The public can submit questions and comments in writing for the Board of Library Trustees to consider. Please send them by email to the Library Services Department at LibraryBoard@newportbeachca.gov by Sunday, September 17, at 4:00 p.m. to give the Board of Library Trustees time to consider your comments. All emails will be made part of the record. The City of Newport Beach’s goal is to comply with the Americans with Disabilities Act (ADA) in all respects. If, as an attendee or a participant at this meeting, you will need special assistance beyond what is normally provided, we will attempt to accommodate you in every reasonable manner. Please contact Melissa Hartson, Library Services Director, at least forty-eight (48) hours prior to the meeting to inform us of your particular needs and to determine if accommodation is feasible at (949) 717-3801 or mhartson@newportbeachca.gov. NOTICE REGARDING PRESENTATIONS REQUIRING USE OF CITY EQUIPMENT Any presentation requiring the use of the City of Newport Beach’s equipment must be submitted to the Library Services Department 24 hours prior to the scheduled meeting. I.CALL MEETING TO ORDER II.ROLL CALL III.PLEDGE OF ALLEGIANCE IV.NOTICE TO THE PUBLIC The City provides a yellow sign-in card to assist in the preparation of the minutes. The completion of the card is not required in order to address the Board of Library Trustees. If the optional sign-in card has been completed, it should be placed in the tray provided. The Board of Library Trustees of Newport Beach welcomes and encourages community participation. Public comments are generally limited to three (3) minutes per person to allow everyone to speak. Written comments are encouraged as well. The Board of Library Trustees has the discretion to extend or shorten the time limit on agenda or non-agenda items. As a courtesy, please turn cell phones off or set them in the silent mode. September 18, 2023 Page 2 Board of Library Trustees Meeting V.CONSENT CALENDAR All matters listed under CONSENT CALENDAR are considered to be routine and will all be enacted by one motion in the form listed below. Board of Library Trustees have received detailed staff reports on each of the items recommending an action. There will be no separate discussion of these items prior to the time the Board of Library Trustees votes on the motion unless members of the Board of Library Trustees request specific items to be discussed and/or removed from the Consent Calendar for separate action. Members of the public who wish to discuss a Consent Calendar item should come forward upon invitation by the Chair. A.Consent Calendar Items Minutes of the August 21, 2023 Board of Library Trustees Meeting (pp. 5-14)1. DRAFT MINUTES Patron Comments (pp. 15-17)2. Monthly review of evaluations of library services through suggestions and requests received from patrons. PATRON COMMENTS Library Activities (pp. 18-27)3. Monthly update of library events, services and statistics. AUGUST ACTIVITIES Expenditure Status Report (p. 28)4. Monthly expenditure status of the library's operating expenses, services, salaries and benefits by department. AUGUST EXPENDITURES Board of Library Trustees Monitoring List (p. 29)5. List of agenda items and dates for monthly review of projects by the Board of Library Trustees. MONITORING LIST September 18, 2023 Page 3 Board of Library Trustees Meeting VI.CURRENT BUSINESS A.Items for Review Literacy Services Update (p. 30)6. Literacy Coordinator Gabriela Leman will provide an update on the Literacy program and events. STAFF REPORT Collection Development Policy (NBPL 2)(pp. 31-42)7. Staff recommends that the Board of Library Trustees review and approve the proposed amendments to Library Policy NBPL 2, Collection Development Policy, made by the Collection Development Ad Hoc Subcommittee. STAFF REPORT ATTACHMENTS A-D Acceptance of Donations (p. 43)8. Staff recommends that the Board of Library Trustees approve the acceptance of two donations from the Newport Beach Public Library Foundation. STAFF REPORT Lecture Hall Update9. Report on activities related to the Library Lecture Hall project. Balboa Branch Replacement Update10. Report on activities related to the Balboa Branch Replacement project. Library Services (pp. 18-27)11. Report of Library issues regarding services, patrons and staff. B.Monthly Reports Library Foundation Liaison Reports12. A. Library Foundation Board - Report of the most recently attended meeting. B. Library Live Lectures Committee - Report of the most recently attended meeting. C. Witte Lectures Committee - Report of the most recently attended meeting. September 18, 2023 Page 4 Board of Library Trustees Meeting Friends of the Library Liaison Report13. Trustee update of the most recently attended Friends of the Library Board meeting. Literacy Services Liaison Report14. Trustee update of the most recently attended Literacy Services Advisory Board meeting. VII.PUBLIC COMMENTS ON NON-AGENDA ITEMS Public comments are invited and non-agenda items generally considered to be within the subject matter jurisdiction of the Board of Library Trustees. Speakers must limit comments to three (3) minutes. Before speaking, we invite, but do not require, you to state your name for the record. The Board of Library Trustees has the discretion to extend or shorten the speakers’ time limit on agenda or non-agenda items, provided the time limit adjustment is applied equally to all speakers. As a courtesy, please turn cell phones off or set them in the silent mode. VIII.BOARD OF LIBRARY TRUSTEES ANNOUNCEMENTS OR MATTERS WHICH MEMBERS WOULD LIKE PLACED ON A FUTURE AGENDA FOR DISCUSSION ACTION OR REPORT (NON-DISCUSSION ITEM) IX.ADJOURNMENT CITY OF NEWPORT BEACH Board of Library Trustees Newport Beach Central Library 1000 Avocado Avenue, Newport Beach, CA 92660 Meeting Minutes Monday, August 21, 2023 – 5:00 p.m. I.CALL MEETING TO ORDER – 5:00 P.M. Chair Paul Watkins called to order the regular meeting. II.ROLL CALL – Roll call by Administrative Support Specialist Francine Jacome. Trustees Present: Chair Paul Watkins, Vice Chair Dorothy Larson, Secretary Lauren Kramer, Trustee Doug Coulter Trustees Absent: None Staff Present: Melissa Hartson, Library Services Director Rebecca Lightfoot, Library Services Manager Francine Jacome, Administrative Support Specialist Annika Helmuth, Branch and Youth Services Coordinator Andrew Kachaturian, Circulation and Technical Processing Coordinator Erin Spivey, Adult Services Coordinator Gabriela Leman, Literacy Services Coordinator Avery Maglinti, I.T. Manager Tara Finnigan, Assistant City Manager Staff Absent None III.PLEDGE OF ALLEGIANCE – Secretary Lauren Kramer led the Pledge of Allegiance Library Services Director Melissa Hartson introduced Literacy Services CoordinatorGabriela Leman and Adult Services Coordinator Erin Spivey. Literacy Services Coordinator Gabriela Leman spoke a few words and provided a brief history of her background and experience in Library services. Adult Services Coordinator Erin Spivey provided a brief history of her background and experience in Library services. IV.NOTICE TO THE PUBLIC - Waived V.CONSENT CALENDARAdministrative Support Specialist Francine Jacome read the Consent Calendar Notice tothe Public. Chair Paul Watkins called for any requested items to be pulled for separate action ordiscussion. 5 Board of Library Trustees Meeting August 21, 2023 Page 2 A. Consent Calendar Items 1. Minutes of the July 17, 2023 Board of Library Trustees Meeting Vice Chair Dorothy Larson referenced page one of the July draft minutes and asked that her reasoning for declining the nomination for the position of Chair be included in the record. Her preference is to service under an existing Chair before accepting that type of position. 2. Patron Comments Chair Watkins referenced Handwritten page 13 under patron comments: and reported that Circulation and Technical Processing Coordinator Andy Kachaturian did a great job indicating how someone could return borrowed material by mail. Library Services Manager Rebecca Lightfoot provided good information about book club opportunities, Branch and Youth Services Coordinator Annika Helmuth was very polite in indicating that they don’t have chess availability but there are other puzzle and game opportunities, and Cultural Arts Assistant Camille Escareal-Garcia’s comment about The Sully Band and response to the rhythm and blues comment was well done. Thank you to Adult Services Manager Lightfoot in comment #8 regarding addressing the Sound Lab. 3. Library Activities Monthly update of library events, services, and statistics. Library Services Director Hartson provided a written update that was submitted in the meeting packet. 4. Expenditure Status Report Monthly expenditure status of the library’s operating expenses, services, salaries, and benefits by department. Chair Watkins noted that on page 24, the Library expenditures for Fiscal Year 2022-2023 were 7% under budget, and they are getting off to a good start for the 2023-2024 fiscal year, which can be found on page 25. The budget for the year is $10 million dollars which he had expected to reach next year and instead reached that goal this year. 5. Board of Library Trustees Monitoring List List of agenda items and dates for monthly review of projects by the Board of Library Trustees. Motion made by Vice Chair Larson, seconded by Secretary Kramer, and carried (4-0-0-0) to approve the Consent Calendar with the minor change to the July draft minutes. AYES: Watkins, Kramer, Coulter, Larson NOES: ABSTENTIONS: ABSENCES: 6 Board of Library Trustees Meeting August 21, 2023 Page 3 VI. CURRENT BUSINESS A. Items for Review 6. Information Technology Update Information Technology (IT) Manager Avery Maglinti reported the projects IT has done for the Library throughout the past year, in addition to the 900 help desk tickets that were resolved. Some of those projects included replacing all the PC’s in the media lab and installing new software, replacing all public laptops, a security camera upgrade at the Central Library, with additional cameras added, installing dedicated video conferencing hardware in the Staff Conference Room, installing a new projector in the Friends Meeting Room, adding a wireless access point to the Friends Bookstore, and replacing all barcode scanners at all branches, which are higher quality and interact with smartphones. They added features to the Library website that allows ADA accessibility for people that are visually impaired. The City as a whole has focused seriously on cyber security for the past year. A cyber security vulnerability assessment was conducted, along with training for new tactics of prevention. The Library sits on the City’s network, so anything done for the City also benefits the Library, who has a lot of internet traffic. They worked on adding Multi-Factor Authentication for City emails, which allows for authentication from outside the city while adding another layer of security for the City. They are in the process of rolling out an enterprise password manager that is an optional tool for staff to easily manage their passwords or generate complex passwords. The City’s password requirements keep getting stricter. Upcoming projects include replacing all the public copiers, upgrading the Library ILS and catalog system in the spring, and the City is updating their data system this next year. All the Library systems sit in the Civic Center’s data center and all of that hardware will be upgraded. 7. Review of The Friends Meeting Room Policy (NBPL 14) Staff recommends that the Board of Library Trustees review and approve revisions to Library Policy NBPL 14, The Friends Meeting Room. Library Services Director Hartson directed everyone to Handwritten page 27 for the policy and reported that this policy assists staff in managing outside reservations for the Friends Meeting Room. The Library hosts a number of events in the Room throughout the year, and the policy states priorities for use, beginning with the Library and its support groups, which include the Library Foundation, and Friends of the Library. The Room is available for cultural arts programing, and it has three other levels of priority reservations. Library Services Director Hartson explained that there are a few minor grammatical edits and updates, and changes for consistency throughout the policy. There was an addition to the policy to include a requirement that completed applications should be submitted at least fourteen days in advance of an event date, which is intended to provide staff with the opportunity to review the documentation to ensure all required documents are included; and allow leeway for additional time that may be needed for any missing information. Vice Chair Lawson referenced item F on Handwritten page 30 regarding the attendee limitation of 187 persons, she understood the room capacity was closer to 220 persons. Library Services Director Hartson responded that she would need to provide a follow-up for that after doing some research. 7 Board of Library Trustees Meeting August 21, 2023 Page 4 Jerry Kappel, NBPLF CEO, stated the Fire Marshal’s documentation on the wall shows a room capacity of 200 persons. Chair Watkins commented that is a change that can be added. Motion made by Trustee Coulter, seconded by Vice Chair Kramer, and carried (4-0-0-0) to approve Library Policy NBPL 14 with the minor change to the room capacity in Item F. AYES: Watkins, Coulter, Kramer, Larson NOES: ABSTENTIONS: ABSENCES: 8. Adult Services Update Library Services Manager Rebecca Lightfoot will provide the annual update on reference services, and collections and programming for adult patrons. Library Services Manager Lightfoot reported the Library service staff at all locations is the first point of contact for patrons, and they provide instruction on use of databases, downloadable services and can be reached at the reference desk in person, by telephone or through email. There have been many staff changes this year, the biggest being her own promotion and hiring Erin Spivey as her replacement as the Adult Services Coordinator. Jeremy Rodriguez was promoted to Librarian II at the Central Library. Alex Johnkins was promoted to Mariners Branch Librarian II, filling the vacancy left by Circulation and Technical Processing Coordinator Andy Kachaturian’s promotion. Leah Duffy was hired as a Librarian I to replace Jeremy at the Mariners Branch. There is a current vacancy for Librarian I at the Central Library that is in the recruitment process, in addition to four part-time Library Assistant vacancies. They had a very successful year in adult programming. The spring Storyteller’s Writing Workshop was extremely popular. The program continues to sell out and reaches capacity within minutes of registration opening. They hosted several very popular authors such as Dr. Michael Roizen, Dr. Christine LePort, Nabil Ayers, and California Poet Laureate Lee Herrick. All the Meet the Author events were well attended along with many other events such as Sunday Musicales, the Zine program, and Digital Saturday. There were outreach events as well, in which visits were made to the OASIS Senior Center and the City Employee Health Fair. Staff development and training continues to be a priority for Newport Beach Public Library and as a result, has invested in a year of online training hosted by Ryan Dowd, an advocate for the homeless and other vulnerable populations. Two staff members attended the California Library Association Conference and gained valuable ideas and network opportunities. Library Services Manager Lightfoot and Branch and Youth Services Coordinator Annika Helmuth attended a Design Institute hosted by Library Journal. The Library has added a collection of 4K Blu-rays based on patron suggestions and over 100 of those items have collectively circulated over 1,800 times. The Library is actively participating in what used to be Lynda.com and has since been bought out by LinkedIn and renamed LinkedIn Learning. The database provides thousands of classes on a variety of topics such as finance, computers, leadership skills, programming languages, and many more. Chair Watkins received and filed the report. 9. Collection Development for Children’s Books 8 Board of Library Trustees Meeting August 21, 2023 Page 5 Staff will provide a report on the process by which books are evaluated for age appropriateness and placement in the Children’s Room within the framework of the Library’s Collection Development Policy (NBPL 2). Library Services Director Hartson reported that this item is in response to the questions and comments regarding the conversation from the July meeting regarding the process by which books are evaluated for age appropriateness and placement in the Children’s Room within the framework of the Library’s Collection Development Policy. The children’s collection has over 80,000 items. It primarily serves children from birth through sixth grade, as well as parents and caregivers who work with the children. It is a continuous process of rotating books in and out of the collection. Staff follows the Collection Development Policy NBPL 2. It is a statement of guidelines for staff to follow when developing and maintaining the Library’s collection of materials. Staff uses these guidelines to determine which books end up in the Children’s collection. Often, selection starts at the book vendor level, which is Brodart. Within the Brodart website, a number of tools are available to help staff decide which books they select. Information for each listing may include the author and illustrator, if applicable, the publisher, age range, grade level, subject headings, series, annotations, reviews, book format, and physical description. Reviews in professional journals are a widely held standard resource used within the profession for assisting staff members in their evaluations. They are designed to present information needed for selection decisions. Generally, they are timely, contain a concise summary and critical appraisal of the book as a whole, identify its strengths and weaknesses, and list the age or grade level suitability for children’s books. Staff often looks to publishers and standards set by third-party reading achievement and assessment tools such as Accelerated Reader, when available. These additional resources establish reading comprehension and interest-level ratings for each book. During this process, items are evaluated according to the difficulty or readability of the text, the content and age appropriateness of a book, and the book’s classification. Staff relies on well-established publishers of children’s materials, such as Scholastic, Candlewick, Dial Books for Young Readers, and Puffin. Staff also rely on the Library’s existing collection as a guide and evaluation in terms of demand for an author’s previous works. Significance is given to award-winning books. Purchase suggestions from Library patrons are encouraged and receive serious considerations. Some materials may be judged primarily in terms of artistic merit, scholarship, or their value as individual documents; others are selected to satisfy the recreational and entertainment requests of the community. The Policy was last amended by the Board of Library Trustees at the August 15, 2022 regular meeting. Staff recommends the Board of Library Trustees review the policy (NBPL 2) and provide direction regarding possible amendments to the policy, which would be prepared and returned to the Board’s consideration at a future meeting, or the Board could create an ad hoc committee to work with staff to prepare proposed amendments for the Board’s future consideration. Vice Chair Larson appreciated the report and noted that anyone interested can find a written version in the Agenda Packet. Vice Chair Larson suggested forming an ad hoc committee as this process won’t be decided in an hours’ time. It needs to be carefully considered and will take time. Secretary Kramer agreed and was glad to see it agendized for transparency and to give the community an opportunity to be heard. 9 Board of Library Trustees Meeting August 21, 2023 Page 6 Chair Watkins opened the meeting to public comments. Public Comments Dianne Wells provided comment regarding the Policy having not been updated since 1990 and believes it should be, as there appears to be a lack of community missing from the policy. Parents, community, and taxpayers should be involved in evaluating books. Chair Watkins clarified the policy has been updated ten times since 1990. The most current Policy can be provided via email if Ms. Wells is interested. Trustee Doug Coulter said she could have his and provided her with his copy. Sydni Webb provided comments regarding not being able to allow her children to browse content in the library due to inappropriateness, which results in conversations they should not have to be exposed to. She provided reference to the book “T’was the Night Before Pride” as an example and stated the Library should be a safe place as children’s brains are still developing and they should not be exposed to adult topics. Chris Webb provided public comment and thanked the Board and staff for all they do. This is a tough topic and referenced material he was reviewing that was inappropriate for his work environment, it should not be in the Children’s Department of the library. Rebeka Sinclair provided comment and thanked the Board for their commitment to the community and believes the current challenge is a symptom of a larger problem. She participated in the Summer Reading Program with her children and believed that this isn’t a problem just within Newport Beach libraries, it’s happening across the country. One of the resources listed in the report has been taken over by liberal ideology and should be reviewed as to whether they are adequate resources for children’s materials. Janice Horn provided comments regarding her trust in the Library staff for selecting reading materials and is appalled at the backlash the Library has been receiving. Books provide knowledge and experiences that may otherwise be missed. Book bans prevent cultural experiences, and Ms. Horn provided statistics regarding children’s reading materials. Haley Jenkins provided comments regarding the ALA’s Bill of Rights and the Freedom to Read statement and stated that in regard to children’s literature, their statements go against common sense, Ms. Jenkins urged the Board to seriously consider what the freedom to read anything means in regard to children. Josh Zeyak provided comment and believed that an ad hoc committee would be appropriate for this item. The current guidelines leave wiggle-room for error and in an environment where the reading materials are rotated in and out, third-party resources should not be used for evaluations. The community should be involved in that process. Karen Clark provided comment regarding her discouragement from what she’s heard thus far. She would hate to see Newport Beach get the notoriety for book banning that Huntington Beach received. She has great respect and trust in the Library staff. 10 Board of Library Trustees Meeting August 21, 2023 Page 7 Joni Nichols provided comment regarding children and teens having the right to information of their choosing. The Library has the responsibility to provide that variety of information. It is the parent’s responsibility to determine what is appropriate for their children without imposing on the rights of others. Secretary Kramer agrees that an ad hoc committee would be beneficial, and it’s important for people to be allowed to express their opinions, and there will always be a wide variety of opinions. This is a public library and, while she may personally feel a particular way about the topic, the Library is an extension of the public square. Vice Chair Larson stated she would be happy to serve on an ad hoc committee. She agrees that all of the children’s books should be physically reviewed and believes that they are already reviewed once an issue has been pointed out by a member of the public. Chair Watkins agreed and appointed himself and Vice Chair Larson the members of the ad hoc committee. There are certain rules pertaining to ad hoc committees: there will be no set meeting schedule, there will be monthly reports provided to the Board, and the ad hoc makes recommendations, there is less than a quorum, it sunsets in one year, it will not be subject to the Brown Act, and it will be advisory in nature. Vice Chair Larson stated they would appreciate as much written feedback as possible and encouraged the public to submit their comments in writing as well. Motion made by Trustee Coulter, seconded by Secretary Kramer, and carried (4-0-0-0) to create an ad hoc committee to review and make recommendation on amendments to NBPL 2 Policy. AYES: Watkins, Coulter, Kramer, Larson NOES: ABSTENTIONS: ABSENCES: 10. Draft Joint Use Agreement between the City of Newport Beach and Newport-Mesa Unified School District Staff recommends that the Board of Library Trustees approve the draft Joint Use Agreement between the City of Newport Beach and Newport-Mesa Unified School District. Library Services Director Hartson directed their attention to Handwritten page 54 for the draft of the Joint Use Agreement between the City of Newport Beach and Newport-Mesa Unified School District for the use of the Mariners Branch Library. A cooperative agreement was entered into by the City and District in 2002. The agreement was to share a portion of the Children’s Room for joint use. Since the opening of Mariners Branch in 2006, there has been an established area that is reserved for Mariners Elementary School library use during school hours. There is a separation in the middle of the room, one side is for secure use by the school and the other side is available and open to the public. The District has its own staffing to administer their library instruction to their students, the City has staffing on the public Library side to serve the public that visit during school hours. The agreement calls for the continued joint use of a portion of the Children’s room at the Mariners Branch for a term of 20 years, with another 20-year extension. It formulates a school library advisory committee which will meet on an annual basis to designate the 11 Board of Library Trustees Meeting August 21, 2023 Page 8 school library’s hours for the year and to discuss joint use throughout the year. There is a section that addresses the Library collection as proposed. The Library does make the selections for the public library, the school will be responsible for reviewing those selections that are on the school side. Anything deemed not supportive of their curriculum, age inappropriate, or not relevant will be moved to another section of the joint use library or to another City library. This partnership has worked well since 2006. There are some exhibits mentioned in the Agreement that were not finalized in time for this staff report. Staff will be taking the Agreement before City Council at an upcoming meeting on September 12, 2023. The District will also take the agreement before the School Board of Education meeting. Chair Watkins opened the item to public comment. Public Comment Dianne Wells commented about her concerns for the length of the term of the Agreement and believes given the community input in the previous item, this agreement should be given the same time and consideration as the inappropriate material in the children’s area of the libraries because the parents will not be present for the children who use the library during school hours. A member of the public provided comment that she would like to get a definition of what the school would consider as age appropriate or not supportive of their curriculum. Haley Jenkins expressed a concern for the length of time of this agreement and the process of forming the committees will take and the material that the children will be exposed to during the interim. Trustee Coulter inquired if they should wait until they have resolved the children’s collection matter prior to approving this agreement. Vice Chair Larson responded that this is essentially a real estate agreement, and the result of the Collection Development Policy will cover all libraries once it is resolved. This is an operating agreement for use of public resources and can be determined as it is. Secretary Kramer suggested the consideration of having a one-year option to terminate by either party. Motion made by Vice Chair Larson, seconded by Secretary Kramer, and carried (3-1-0-0) to approve the draft Joint Use Agreement between the City of Newport Beach and Newport-Mesa Unified School District. Trustee Coulter commented he is against moving forward with the Agreement because it eliminates any possibility of some corrective action that would be advantageous to the community. Chair Watkins requested the comments for this item be shared with Council during their review. AYES: Watkins, Kramer, Larson NOES: Coulter 12 Board of Library Trustees Meeting August 21, 2023 Page 9 ABSTENTIONS: ABSENCES: 11. Lecture Hall Update NBPLF CEO Mr. Kappel provided a written report and made copies available for attendees of the meeting. All of their programming kicks off in September. 12. Balboa Branch Replacement Update Branch and Youth Services Coordinator Helmuth reported that she attended the Design Institute Conference and presented a report to the ad hoc committee. They helped to provide clarity on how they define flexibility for specific projects and how it relates to future programs offered through the Library. They are not yet into the specific of material, but rather the areas used for programming. They have been working with Corona del Mar Branch with what has been working well for them during their reconstruction process and ways in which they can make improvements, such as adding windows that open, or having outdoor programming space. Chair Watkins received and filed the report. 13. Library Services Report of Library issues regarding services, patrons and staff Library Services Director Hartson reported that the International Literacy Day Celebration will take place on September 14, 2023 from 10 a.m. to 12 p.m. The August 20, Concert on the Green featuring Tijuana Dogs was canceled yesterday because of the tropical storm. They are looking to reschedule. Public Works is beginning a Capital Improvement project at the Mariners Branch. They are doing major work on the HVAC system that will begin on August 22. The air conditioning may be out for up to three weeks. Last month they had a very successful Summer Reading Program for children and adults. There were over 1900 participants in the combined age groups and read for a combined 516,515 minutes. Vice Chair Larson commented that the Literacy event conflicts with the Witte meeting schedule. Chair Watkins received and filed the report. B. Monthly Reports 14. Library Foundation Liaison Reports A. Library Foundation Board Report on the most recently attended meeting. Chair Watkins reported that Mr. Kappel’s monthly report was so complete they don’t need a recap. The next meeting will be Monday September 11, 2023 at 5 p.m. B. Library Live Lectures Committee Report on the most recently attended meeting. 13 Board of Library Trustees Meeting August 21, 2023 Page 10 Chair Watkins stated that Library Live will kick off in September. C. Witte Lectures Committee Report on the most recently attended meeting. Chair Watkins reported that Witte Lectures will kick off next month. 15. Friends of the Library Liaison Report Trustee update on the most recently attended Friends of the Library Board meeting. Trustee Coulter reported that the Friends of the Library continues to pursue opportunities for sales in the Library. The donations are collected, the week ending August 19, all Children’s books were 50% off. Hardback Fiction regularly starts at a dollar, Gift books were on sale for two for a dollar the week ending August 12, large paperback book fictions regularly start at a dollar, and oversized book sales are two for a dollar but were on sale the week ending August 26 at five for a dollar. Last year’s profits were $203,668, and that was a 9.2% increase over the prior year. There are 843 members and eight were new and twenty-six renewed their membership. The volunteer appreciation luncheon will be held Tuesday November 28, 2023. More details will be forthcoming. July 2023 book sales were $15,605.95. That is up about $465.66 from the prior year. The new book sale will be on October 6 for members only, three books for a dollar from 1 p.m. to 4 p.m. It is open to the public on Saturday October 7 from 9 a.m. to 2 p.m. at $3 per bag and the bags are supplied. Chair Watkins received and filed the report. 16. Literacy Services Liaison Report Trustee update of the most recently attended Literacy Services Advisory Board. Chair Watkins stated this was covered in a prior item. Chair Watkins received and filed the report. VII. PUBLIC COMMENTS ON NON-AGENDA ITEMS None VIII. BOARD OF LIBRARY TRUSTEES ANNOUNCEMENTS OR MATTERS WHICH MEMBERS WOULD LIKE PLACED ON A FUTURE AGENDA FOR DISCUSSION ACTION OR REPORT (NON-DISCUSSION ITEM) None IX. ADJOURNMENT – 6:38 p.m. The next meeting will be September 18 at 5 p.m. 14 NEWPORT BEACH PUBLIC LIBRARY PATRON COMMENTS AUGUST 2023 Comment #Comment Response Date Received Source of Comment Staff Member Staff Member Title Date Responded to Patron 1 08/02/2023 Email Rebecca Lightfoot Library Services Manager 08/03/2023 2 08/11/2023 Email Melissa Hartson Library Services Director 08/11/2023 3 08/12/2023 Email Andy Kachaturian Circ. & Tech. Processing Coordinator 08/14/2023 4 08/15/2023 Email Melissa Hartson Library Services Director 08/16/2023 5 08/17/2023 Email Rebecca Lightfoot Library Services Manager 08/17/2023 Do you accept/want book donations? We are moving and have a wide range of books. Thank you! Thank you for thinking of the library with your books. The Friends of the Library bookstore at the Central Library handles the majority of donations. They raise money to help support the Library. They have some information on the following webpage regarding what they are able to accept and the best way to drop items off... They will be open today from 10:30 a.m.-3 p.m. if you would like to reach them via the phone at 949-759-9667, or you can email them at nblibfriend@gmail.com. Thank you for thinking of us! On the California state park website, it mentions that you can check out a California parking pass at your local library. How does that work, and what steps would I take in order to do that? Let me know if you could give me some more information, please. Thank you. Yes, the Library has California Parks Passes available for checkout at all four locations. They check out for one week and are available on a first come, first served basis, and cannot be renewed or placed on hold. All you need is a valid NBPL card to check them out. For current availability, please check our catalog here... Please let me know if you have any questions! Thank you. I'm currently an incoming fourth year at UCI studying Sociology and International Studies, and was looking to see if the library is hiring. If there are any opportunities available, can you please help me with how the application process would work? Thank you. Thank you for your interest in working for the Library! All of our job openings are posted on the City’s website here... You can also fill out a job interest card on the City’s website to be notified by email whenever a new job in the Library is posted... I hope that helps! Please let me know if you have any other questions. Thank you. I am an advocate of Newport Beach Library. Impeccable customer service. I notice many times, individuals make time to write comments about a not-positive experience, customer service, and not making time to write an excellent review about outstanding customer service. I do make the time, always to express my appreciation. For this reason, I would like to please recognize and express my gratitude to the employees at the Newport Beach Library. Each one provides excellent assistance with a great attitude and smile. Smiles go away nowadays. Each one is always professional and extremely focused on customer advocacy. Please express my gratitude for each one, starting with Rosemary, Eric, Jeremy, Victoria, Christian, Laurie, Greg, Chris, Danielle, everyone! Forgive me if I overlooked anyone's name. This is a reflection of excellent leadership. Thank you. Thank you for taking the time to share your thoughts about the Library and our staff. I am pleased to hear that our team continues to provide you with a welcoming experience and the assistance you are looking for when you visit the Library. I was told you're the one in charge to reach out to about the safety of our kids. I've observed a lot of people, mainly men, going up and down these stairs. I'm not talking about the librarians or maintenance crew. For the safety of our kids, we shouldn't have visitors or regulars of the Library walking through with access to the kid zone. I've been spending a lot of hours studying at Main Branch Library on 2nd floor, top of the stairway, over the past month and there are people who have no business using this stairway. Maybe the Library could consider another method of blocking these stairs. The sign does not work. Thanks for your time and consideration. Thank you for taking the time to let us know about your experience at the Central Library. We appreciate and value your feedback on Library services. The Children's Room is reserved for children ages 12 and under and their caregivers only. To ensure this, staff remains vigilant in keeping the stairwell clear at all times. Please don’t hesitate to let Library staff know so that they can address the issue if it happens again.15 NEWPORT BEACH PUBLIC LIBRARY PATRON COMMENTS AUGUST 2023 Comment #Comment Response Date Received Source of Comment Staff Member Staff Member Title Date Responded to Patron 6 08/20/2023 Email Rebecca Lightfoot Library Services Manager 08/21/2023 7 08/20/2023 Email Laurie Sanders Reference Librarian 08/21/2023 8 08/22/2023 Email Rebecca Lightfoot Library Services Manager 08/22/2023 9 08/22/2023 Comment Card Rebecca Lightfoot Library Services Manager 08/22/2023 Please send me a PIN. I need to verify my account on the Libby e-reading app. Thank you! Logging into Libby does not require a PIN. When you install the app on your device, make sure you are choosing the Newport Beach Public Library from the list of libraries. Then you should get a box that asks for your card number... If you run into any trouble, you can call the reference desk at 949-717-3860, or stop by any of our locations during business hours and someone will help you get set up. Thank you. Could the library subscribe to a variety of reviews that publish contemporary authors (Granta , Alaska Quarterly, RiverView, etc.) and display the current issues in a spot where we could access them (like a Writer's Reading Room)? Thank you! Thank you for your recent comment card at the Central Library. We appreciate you taking the time to share your feedback and thoughts with us. We don't have the space to create a designated writer’s reading room at this time, but we do subscribe to “Writer’s Digest” in print at our Central Library. The newest issue is available to browse, and older issues can be checked out. We also subscribe to a database called ProQuest. ProQuest collects thousands of journal, magazine, and newspaper articles. You can access ProQuest with your library card from our Databases page, under “Magazines and Newspapers”... Once you log into ProQuest, click on “Publications” and in the search bar, type “Literary and Political Reviews” (in quotations) and change “Title” to “In Subject” in the second dropdown, then click on search. While we don’t have access to the “Alaska Quarterly”, we do have digital access to “American Quarterly”, “The Arizona Quarterly”, “Hudson Review”, “Madison Literary Review”, and many others. Hopefully this helps! Please don’t hesitate to reach out if you have any other questions or comments. Thank you. I am a peer mentor specialist for CalHOPE. I work under NAMI (National Alliance on Mental Illness) of Orange County, which is a nonprofit organization that promotes mental health awareness. I was wondering if the library lets nonprofits set up a table outside of it to pass out resources to individuals? All of the programs that we offer are at no cost and I believe that it would help many people learn more about how to help themselves or their loved ones who struggle with a mental health condition. You can reach me at my email... Please let me know. Thank you so much for your time! Yes, all four of our library locations provide areas outside for Expressive Use. Complete details and maps for each location are available on our website... Please feel free to call Library Administration at 949-717-3801 if you have any other questions. Thank you. My husband was recently diagnosed with Parkinson's Disease. Please let me know if you have books, articles, etc. that would be informative, even helpful? Thank you... Thank you so very much! Your kind and informative response will help my husband and me to more thoroughly understand what is happening and, perhaps, will provide a suggestion or two to handle some of it. For instance, the drug "deprenyl" is noted in the ProQuest document, stating that it "may slow the rate at which disability progresses in patients with early Parkinson's disease." My husband will ask his doctor about this drug. Also, we look forward to reading the material that you have placed on hold for us at the library (as soon as it arrives) AND the two Amazon titles that you sent the links for. Your helpful and compassionate response has helped my husband and me. Thank you. We have received your request for books, articles, etc. regarding Parkinson’s Disease. I have placed a few titles on hold for you that I think may be helpful. You will receive email notifications when they are available for pickup at the Mariners branch. I have also attached a couple of articles that I found through our ProQuest magazine database. Finally, here are links to some additional titles I found on Amazon that you might look into... I hope this is helpful to start. Please let me know if I can be of any further assistance.16 NEWPORT BEACH PUBLIC LIBRARY PATRON COMMENTS AUGUST 2023 Comment #Comment Response Date Received Source of Comment Staff Member Staff Member Title Date Responded to Patron 10 08/22/2023 Email Annika Helmuth Branch & Youth Services Coordinator 08/23/2023 11 08/25/2023 Email Andy Kachaturian Circ. & Tech. Processing Coordinator 08/25/2023 12 08/25/2023 Email Annika Helmuth Branch & Youth Services Coordinator 08/30/2023 13 08/31/2023 Comment Card Erin Spivey Adult Services Coordinator 09/01/2023 I like the location, safety, parking, and spaciousness of the Library. Please bring back the courtesy wipes for the public computers. They get too gross. Thank you for taking the time to fill out a comment card and share your thoughts with us, we truly appreciate it. If you notice that a computer station is dirty, please alert staff so we can clean it. We continue to offer sanitizing stations at a few points throughout the library. Additionally, hand sanitizing wipes are available for purchase at the Reference desk if you would like one. Eating and drinking at the public computer areas is prohibited, so please inform a staff member if you witness this behavior. Please don’t hesitate to reach out if you have any other concerns or questions. Thank you. I hope this email finds you well! I am contacting you about an exciting new children's book called R is for Rice. This colorful alphabet book celebrates Asian and Asian American foods while teaching the ABCs in a fun and engaging way. Some of the foods highlighted include banh mi, curry, orange chicken, dumplings, and more. R is for Rice would be a great addition to your library as it provides representation of Asian cultures and foods, which are often underrepresented in children's literature. The book was written by co-authors, Nithin Jilla, Joanna Kong and Susan Lew, who wanted to create a book to help more children learn and appreciate how Asian-American foods and traditions are an important part of American culture today. Turning the pages is a tasty way to learn the alphabet while discovering just how delicious diversity of food can be! R is for Rice is a wonderful teaching tool and we have worksheets and some fun activities that go with the book which we’re happy to share with you as well. I am writing to you today to ask if you would be interested in bringing R is for Rice to your library. I believe that R is for Rice would be a great addition and would help kids learn about Asian American culture in a fun and engaging way. We have a code “EDUCATOR” that will help provide a discount. I’ve attached a deck for more information if you would like to take a look! In addition, we would love to see if there’s an opportunity to conduct a book reading with kids, or any events/activities to spread word and interest in the book. Thank you for your time and consideration. I look forward to hearing from you soon! Thank you for your suggestion. Unfortunately, R is for Rice is not available from our vendor for purchase and we are unable to add the title to our collection at this time. In addition, the library hosts a variety of children’s authors to discuss their work and interact with families for children's author events. Youth program staff consider several different factors when selecting featured authors for events. In the coming months, we will begin our spring program planning and program staff will reach out if an opportunity to host an event becomes available. If you have a program proposal prepared, please email it to me. This will better assist youth program staff in making their determination. I am trying to access the Udemy website through Gale with my Newport Beach Library card and I am getting blocked. How can I access Udemy with my library card? The Newport Beach Public Library is no longer subscribed to the Udemy database. Our subscription ended in March 2023. We are currently subscribing to LinkedIn Learning (formerly known as Lynda.com), which offers a wider variety of online learning classes. You can learn more about LinkedIn Learning on our database page under the Lifelong Learning category... Thank you. I’m part of the Community Outreach Coordinators at New York Life in Newport Beach. I am emailing regarding the family events that are being hosted. I wanted to see if you’re still taking vendor applications and who I could ask questions to. Also, I am interested in future events as well. If speaking by phone is easier, please see my contact information below and feel free to reach out anytime. I look forward to hearing from your team soon. Thank you. During a phone conversation, we discussed a variety of outreach opportunities throughout the City that may be of benefit to her needs. The patron was thankful for the call and has our contact information in case she has any further questions.17 CITY OF NEWPORT BEACH BOARD OF LIBRARY TRUSTEES STAFF REPORT September 18, 2023 Agenda Item No. 3 MELISSA HARTSON, LIBRARY SERVICES DIRECTOR Author Under the Stars I attended the Orange County Alumnae Association of Kappa Kappa Gamma’s “Author Under the Stars” event at the beginning of August. It is the organization’s annual fundraising event to support and raise awareness regarding the importance of literacy. I was able to speak to the group about the Library’s Project Adult Literacy Program and share a tangible story of one learner’s journey in the program. The featured speaker of the evening was Mike Stockstill, author of the recently published “Transforming the Irvine Ranch.” Mr. Stockstill discussed the history of the Irvine Company, its leaders, and how its master plan came to fruition. WHEELHOUSE LIST FOR LIBRARY TRUSTEES •Meet the Author: Nicola Harrison, “Hotel Laguna” Wednesday, September 20, 7 p.m. Friends Meeting Room, Central Library •Friends Used Book Sale Fri, Oct 6, 1 – 4 p.m. (members only) Sat, Oct 7, 9 a.m. – 1 p.m. Friends Meeting Room, Central Library •Art in the Park: Fine Arts and Artisan Fair Newport Beach Arts Foundation Saturday, September 23, 10 a.m. – 4 p.m. Newport Beach Civic Center •Concert at Marina Park: Tiffany Dennis and Cruise Control Sunday, October 15, 4 – 5:30 p.m. Marina Park •Concerts on the Green: Tijuana Dogs (Rescheduled from August 20) Sunday, September 24, 6 – 7:30 p.m. Newport Beach Civic Center •Sunday Musicale: Ambroise Aubrun and Steven Vanhauwaert, piano/violin duo Sunday, October 15, 3 p.m. Friends Meeting Room, Central Library •Medicine in Our Backyard: Managing Pain Monday, September 25, 7 p.m. Friends Meeting Room, Central Library •Board of Library Trustees Meeting Monday, October 16, 5 p.m. Crean Mariners Branch Library TO: FROM: PREPARED BY: TITLE: BOARD OF LIBRARY TRUSTEES Library Services Department Melissa Hartson, Library Services Director (949)717-3801, mhartson@newportbeachca.gov Melissa Hartson, Library Services Director Report of August Library Activities – September 18, 2023 Meeting 18 Report of August Library Activities September 18, 2023 Page 2 REBECCA LIGHTFOOT, LIBRARY SERVICES MANAGER Intern The Library was happy to host an intern in our Marketing department. Lianna Reyrao worked with Marketing Specialist Maria Nicklin on print materials, social media posts, and adding to our photography library. Training Several staff attended a live training on August 3 on the role of social workers in libraries. Adult Services Coordinator Erin Spivey and Library Services Manager Rebecca Lightfoot met with a vendor to discuss upcoming enhancements to A-Z Databases. ANNIKA HELMUTH, BRANCH AND YOUTH SERVICES COORDINATOR Branches The return of storytimes following the end of the Summer Reading Program break were greatly welcomed. At Mariners Branch, storytimes were held both outdoors and indoors, depending on the weather. Classes have also resumed at Mariners Elementary School, and students were excited to visit and check out books from the joint-use collection. Children enjoyed a fun afternoon of crafts and activities based on the world of Super Mario at Balboa on August 16. Attendees made a Mario paper doll puppet and clay power-up mushroom and decorated little wooden cars then raced them as in Mario Kart. Test proctoring remains popular at Corona del Mar Branch with 31 scheduled tests in the month of August. Also, at Corona del Mar Branch, Sensory Play returned with ice cream cone toys with pom poms and shredded paper filler. Children enjoyed scooping it up and serving it to each other. It was a great opportunity to meet new friends and practice sharing toys. Recruitment is ongoing for a vacancy left by Corona del Mar part-time Library Assistant Erika Aguilar. Youth Services Youth services took a customary two-week programming break early in the month to prepare for the robust upcoming fall program schedule. Patrons were eager for programs to return and children’s program participation across all locations totaled over 2,500 attendees in August. Of note, Central Library and Mariners Branch hosted an ongoing scavenger hunt for visitors from August 13-26. This scavenger hunt focused on finding different types of books in the Children's area ranging from books about science, to graphic novels, biographies, and the newest books in the Library. With 311 participants overall, this program was a fun way for families to feel empowered on how to navigate the area and even motivated some participants to ask for tutorials on how to use the catalog. Teen Services On Saturday, August 5, Teen Services hosted a new program, Dare to Prepare, a free workshop for pre- permitted teens 14-17 years old that helps parents and teens navigate the learning-to-drive process. The program saw a total of 47 attendees including whole families visiting with younger siblings and even a few grandparents attending with their teen almost-driver. The program was interactive, parents played games with their teens and earned “driving dollars” for participation, and at the end of the program teens were given movie tickets as prizes. 19 Report of August Library Activities September 18, 2023 Page 3 Outreach On August 8, Children’s Librarian Jasmin Avila and Library Assistant Danielle Doi gave a tour of the Central Library to Sage High School Librarian and Library Assistant. As Sage High School prepares for another year, it was a great time to connect and share how teens use library spaces and the various volunteer opportunities available. Points of interest included the Media Lab, Local History Collection, the Young Adult Advisory Council, study areas, and meeting rooms. At the end of the month, Branch and Youth Services Coordinator Annika Helmuth and Adult Services Coordinator Erin Spivey attended the Newport Beach Country Club (NBCC) Wellness and Lifestyle Expo for NBCC employees. During the event, staff issued 25 library cards and passed out information about Library programs and services to almost 50 people. Training August was a busy professional development month for Branch and Youth Services staff. Children’s Librarian Christine Lefter attended “Public Service Customer Service: The Importance of Public Service and What it Means to be a Public Employee” on August 10. The online seminar was presented by Liebert Cassidy Whitmore. Mariners Branch’s Children’s Librarian Christine Chapel and Library Assistant Janice Nikula attended the City’s Human Resources “DISC” workshop on August 17. Offered in partnership with the Centre for Organization Effectiveness, “DISC” provides a framework to help reduce conflict and improve working relationships. And on August 29, Children’s Librarian Jasmin Avila attended a workshop on “Early Literacy Development with Neurodivergent Learners and Dual Language Learners” presented by Dr. Catherine Ailey at the Mission Viejo Library. The training detailed how libraries can provide accommodations, support and learning rich environments to support a variety of learners. ANDREW KACHATURIAN, CIRCULATION AND TECHNICAL PROCESSING COORDINATOR Staffing The Library is conducting interviews for four part-time Library Clerk positions throughout the system. Two candidates are currently in background. There will soon be a recruitment for one vacant Library Page position. Facilities New emergency exit signs have been installed at both the Central Library and Mariners Branch. This will help the libraries remain safe during power outages and other situations. The Capital Improvement Project to replace the HVAC equipment in the Mariners Branch chiller yard is nearly complete with startup and final inspection planned for the first week of September. This will be a necessary and appreciated improvement for the Branch. After much searching, we have located a domestic source for the LED lighting along the Central Library staircase that was added in 2013 as part of the Library expansion. The replacement units should be installed in early September. 20 Report of August Library Activities September 18, 2023 Page 4 ERIN SPIVEY, ADULT SERVICES COORDINATOR Collection Our librarians worked diligently on weeding and evaluating the Adult collection, reviewing hundreds of books. The department continues to add a variety of items to our collection, including the newest in video games and 4K Blu-rays. Training Several staff members participated in trainings this month on a number of topics. Librarians Laurie Sanders and Rosemary Hammock joined several virtual workshops through our Ryan Dowd Niche Academy. Librarian Jeremy Rodriguez and Library Assistant Chris Hennigan both attended the Lunch and Learn program offered by the City. This program focused on community resources, such as CalFresh, mental health support, Veterans outreach – among others – that are available to residents. Library Assistant Greg Johnson attended a special training hosted jointly by the Newport Beach Fire and Police Departments. As the opioid epidemic has grown, so have accidental overdoses. Training attendees were instructed on the use of the medication Naloxone (Narcan), an easy-to-use nasal spray that counteracts the effects of the overdose and has the ability to save lives. Hiring We interviewed and identified several candidates to assume Library Assistant vacancies; offers were made to three. Candidates are working their way through the HR process. Our librarians continue to support peer library systems by assisting in their hiring processes. 21 JUL AUG SEP OCT NOV DEC JAN FEB MAR APR MAY JUN 2023 2023 2023 2023 2023 2023 2024 2024 2024 2024 2024 2024 Tracked by #searches A to Z Databases 1740 1695 3435 Ancestry 976 937 1913 AskART 55 22 77 Brainfuse JobNow/VetNow 82 48 130 Britannica School Edition 23 4 27 Exploring Race in Society 2 0 2 Gale Archives Unbound 1977 7446 9423 Gale Directory Library 17 2 19 Gale in Context: Biography 9 7 16 Gale in Context: Elementary 10 23 33 Gale in Context: Opposing View 8 1 9 Gale Literature Resource Center 8 2 10 Gale Virtual Reference Library 46 28 74 HeritageQuest 224 241 465 Legal Information Ref Center 72 65 137 National Geographic 24 14 38 National Geographic Kids 23 13 36 NewsBank 1292 1211 2503 NoveList Plus 48 84 132 NoveList K-8 Plus 22 44 66 ProQuest 2587 2605 5192 Proquest eLibrary 2 4 6 Reference Solutions Business 1883 614 2497 Reference Solutions Residential 91 32 123 SIRS Discoverer 0 3 3 SIRS Issues Researcher 192 3 195 World Book Online 4 8 12 Tracked by #page views Artist Works 4 3 7 Consumer Reports 3496 2508 6004 CultureGrams 26 45 71 Morningstar 5899 5543 11442 RealQuest 11 0 11 Tumblebooks 12 24 36 Value Line 13295 11823 25118 Tracked by courses LinkedIn Learning 349 190 539 Tracked by Hours Used ABC Mouse 27.68 30.40 58.08 Rosetta Stone 16.12 47.18 63.30 Notes: Database FY Comparisons YTD 23/24 Proquest Articles Retrieved 2023-2024 Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun AVG. Business Databases 1322 943 1133 Newspapers--Current 656 1022 839 Newspapers--Historical 1966 3410 2688 Magazines 19 22 21 22 NBPL Website Usage 2023-24 Metric Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun Average Total Total Users 23559 23192 23376 46751 New Users 22806 22634 22720 45440 Sessions 44852 41809 43331 86661 Pageviews 97997 72390 85194 170387 Sessions Per User 2 2 2 -- Pages Per Session 2 2 2 -- Avg. Session Dur. (min)3 3 3 -- Bounce Rate (%)54 58 56 -- Today's Business Solutions Wireless (TBS): Total Data Transferred (GB) 2023-24 Location Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun Average Total Balboa 240 157 198 397 CdM 220 242 231 462 Mariners 1710 1500 1605 3210 Central 11410 12170 11790 23580 Total 13580 14069 13825 27649 Today's Business Solutions Wireless (TBS): Total Unique Patrons 2023-24 Location Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun Average Total Balboa 518 445 482 963 CdM 470 449 460 919 Mariners 1575 1578 1577 3153 Central 8775 9524 9150 18299 Total 11338 11996 11667 23334 Today's Business Solutions Wireless (TBS): Average Number of Patrons Per Day 2023-24 Location Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun Average Total Balboa 44 41 43 85 CdM 30 30 30 60 Mariners 124 125 125 249 Central 654 661 658 1315 Total 852 857 855 1709 Today's Business Solutions Wireless (TBS): Average Usage Per Patron (MB) 2023-24 Location Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun Average Total Balboa 474 361 418 836 CdM 480 552 516 1032 Mariners 1110 999 1055 2109 Central 1330 1310 1320 2640 Total 3394 3222 3308 6616 23 AUG 23 YTD 23/24 YTD 22/23 BALBOA 2,594 5,069 6,052 CdM 3,626 7,702 6,689 MARINERS 21,885 43,780 42,361 CENTRAL 57,539 115,856 121,785 eBooks 7,931 16,452 15,611 eMagazines 1,815 3,772 4,256 eAudiobooks 6,297 12,829 12,046 Streaming Films 1,172 2,289 1,487 TOTAL 102,859 207,749 210,287 SEP 22 100,025 OCT 22 100,128 NOV 22 93,338 DEC 22 90,480 JAN 23 97,351 FEB 23 89,534 MAR 23 102,817 APR 23 94,662 MAY 23 96,156 JUN 23 98,173 JUL 23 104,890 AUG 23 102,859 TOTAL 1,170,413 12 Month Comparison NEWPORT BEACH PUBLIC LIBRARY - AUGUST 2023 CIRCULATION BALBOA CdM MARINERS CENTRAL eBooks eMagazines eAudiobooks Streaming Films 85,000 90,000 95,000 100,000 105,000 110,000 SEP 22 OCT 22 NOV 22 DEC 22 JAN 23 FEB 23 MAR 23 APR 23 MAY 23 JUN 23 JUL 23 AUG 23 1,598,265 1,610,818 1,529,391 1,464,640 1,424,594 1,376,041 1,084,526 1,043,629 1,195,151 1,172,951 1,000,000 1,125,000 1,250,000 1,375,000 1,500,000 1,625,000 1,750,000 FY 13/14 FY 14/15 FY 15/16 FY 16/17 FY 17/18 FY 18/19 FY 19/20 FY 20/21 FY 21/22 FY 22/23 CIRCULATION 24 AUG 23 YTD 23/24 YTD 22/23 BALBOA 413 837 863 CdM 741 1,658 1,362 MARINERS 1,967 4,217 3,681 CENTRAL 6,948 14,290 13,806 TOTAL 10,069 21,002 19,712 12 Month Comparison SEP 22 8,793 OCT 22 8,944 NOV 22 7,898 DEC 22 7,081 JAN 23 8,577 FEB 23 8,486 MAR 23 10,508 APR 23 8,626 MAY 23 8,917 JUN 23 10,700 JUL 23 10,933 AUG 23 10,069 TOTAL 109,532 NEWPORT BEACH PUBLIC LIBRARY - AUGUST 2023 REFERENCE BALBOA CdM MARINERS CENTRAL 6,500 7,500 8,500 9,500 10,500 11,500 SEP 22 OCT 22 NOV 22 DEC 22 JAN 23 FEB 23 MAR 23 APR 23 MAY 23 JUN 23 JUL 23 AUG 23 190,391 168,496 162,510 157,149 156,521 163,392 131,445 78,088 105,958 108,242 70,000 90,000 110,000 130,000 150,000 170,000 190,000 FY 13/14 FY 14/15 FY 15/16 FY 16/17 FY 17/18 FY 18/19 FY 19/20 FY 20/21 FY 21/22 FY 22/23 REFERENCE 25 AUG 23 YTD 23/24 YTD 22/23 BALBOA 2,333 4,509 4,866 CdM 3,179 6,477 5,228 MARINERS 11,961 23,258 19,973 CENTRAL 39,338 78,449 69,129 TOTAL 56,811 112,693 99,196 12 Month Comparison SEP 22 55,489 OCT 22 52,173 NOV 22 44,903 DEC 22 45,996 JAN 23 50,627 FEB 23 50,358 MAR 23 59,398 APR 23 59,010 MAY 23 53,465 JUN 23 52,680 JUL 23 55,882 AUG 23 56,811 TOTAL 636,792 NEWPORT BEACH PUBLIC LIBRARY - AUGUST 2023 PATRONS SERVED BALBOA CdM MARINERS CENTRAL 40,000 45,000 50,000 55,000 60,000 65,000 SEP 22 OCT 22 NOV 22 DEC 22 JAN 23 FEB 23 MAR 23 APR 23 MAY 23 JUN 23 JUL 23 AUG 23 1,399,841 1,256,238 1,209,719 1,102,106 1,158,344 935,953 636,072 145,463 512,178 623,295 100,000 300,000 500,000 700,000 900,000 1,100,000 1,300,000 1,500,000 FY 13/14 FY 14/15 FY 15/16 FY 16/17 FY 17/18 FY 18/19 FY 19/20 FY 20/21 FY 21/22 FY 22/23 PATRONS SERVED IN LIBRARY 26 AUG 23 YTD 23/24 YTD 22/23 BALBOA 146 342 253 CdM 456 1,133 945 MARINERS 531 1,322 981 CENTRAL 2,410 8,847 12,082 TOTAL 3,543 11,644 14,261 12 Month Comparison SEP 22 7,860 OCT 22 8,647 NOV 22 5,232 DEC 22 4,915 JAN 23 4,244 FEB 23 5,328 MAR 23 6,022 APR 23 6,001 MAY 23 8,113 JUN 23 7,670 JUL 23 8,101 AUG 23 3,543 TOTAL 75,676 PROGRAM ATTENDANCE NEWPORT BEACH PUBLIC LIBRARY - AUGUST 2023 BALBOA CdM MARINERS CENTRAL 3,000 4,000 5,000 6,000 7,000 8,000 9,000 SEP 22 OCT 22 NOV 22 DEC 22 JAN 23 FEB 23 MAR 23 APR 23 MAY 23 JUN 23 JUL 23 AUG 23 49,977 64,473 67,646 69,922 70,430 68,241 68,078 52,678 64,397 78,293 45,000 55,000 65,000 75,000 85,000 FY 13/14 FY 14/15 FY 15/16 FY 16/17 FY 17/18 FY 18/19 FY 19/20 FY 20/21 FY 21/22 FY 22/23 PROGRAM ATTENDANCE 27 LIBRARY EXPENDITURES FY 2023-24 (September 1, 2023) ACCOUNT DESCRIPTION ORIGINAL APPROP REVISED BUDGET YTD EXPENDED MONTHLY EXPENDED AVAILABLE BUDGET I SALARY & BENEFITS SALARY FULL-TIME REGULAR 3,156,337 3,156,337 451,050 227,643 2,705,287 SALARY PART-TIME 1,279,860 1,279,860 134,831 70,195 1,145,028 BENEFITS 2,247,901 2,369,508 356,328 217,923 2,013,180 SALARY & BENEFITS TOTAL 6,684,098 6,805,705 942,209 515,761 5,863,496 II MAINT & OPERATION PROFESSIONAL SERVICE*207,488 207,488 35,786 17,827 171,702 UTILITIES 372,933 372,933 87,728 43,103 285,205 PROGRAMMING 2,000 2,000 1,636 1,311 364 SUPPLIES**82,800 82,846 10,846 6,620 72,001 LIBRARY MATERIALS 669,740 669,787 198,675 163,488 471,113 FACILITIES MAINTENANCE 250,275 260,864 16,916 12,665 243,949 TRAINING AND TRAVEL 10,681 10,681 47 47 10,634 GENERAL OPERATING EXPENSES***24,202 24,920 2,790 2,324 22,130 PERIPHERALS & SOFTWARE 5,000 5,000 0 0 5,000 INTERNAL SERVICE FUNDS 1,693,396 1,693,396 282,233 0 1,411,164 OFFICE EQUIPMENT 2,000 2,000 0 0 2,000 MAINT & OPERATION TOTAL 3,320,516 3,331,917 636,655 247,384 2,695,262 LIBRARY BUDGET TOTAL 10,004,613 10,137,622 1,578,864 763,145 8,558,758 *PROFESSIONAL SERVICES - INCLUDE OUTSIDE PRINTING, JANITORIAL, WINDOW SERVICE **INCLUDES OFFICE , PROCESSING AND JANITORIAL SUPPLIES ***INCLUDES, ADVERTISING, DUES, EVENT INSURANCE 28 Previous Agenda Date AGENDA ITEM Scheduled Agenda Date Ongoing Ongoing Ongoing Ongoing Ongoing Ongoing Sep 19, 2022 Sep 18, 2023 Oct 17, 2022 Oct 16, 2023 Oct 17, 2022 Oct 16, 2023 Dec 19, 2022 Dec 11, 2023 Dec 11, 2023 Jan 17, 2023 Jan 16, 2024 Feb 21, 2023 Feb 20, 2024 Feb 21, 2023 Feb 20, 2024 Mar 20, 2023 Mar 18, 2024 Apr 17, 2023 Apr 15, 2024 Apr 17, 2023 Apr 15, 2024 May 15, 2023 May 20, 2024 May 15, 2023 May 20, 2024 May 15, 2023 May 20, 2024 Jun 19, 2023 Jun 17, 2024 Jun 19, 2023 Jun 17, 2024 Jul 17, 2023 Jul 15, 2024 Jul 17, 2023 Jul 15, 2024 Aug 21, 2023 Aug 19, 2024 Aug 21, 2023 Aug 19, 2024 LAST REVIEWED POLICY REVIEW Nov 15, 2021 NBPL 15 The Library Lecture Hall Nov 20, 2023 Dec 20, 2021 NBPL 10 Laptop Borrowing Policy Dec 11, 2023 Feb 22, 2022 NBPL 3 Library Gift and Donor Policy Feb 20, 2024 Jul 18, 2022 CC I-1 Library Services Policy (Council Policy I -1)Jul 15, 2024 Aug 15, 2022 NBPL 2 Collection Development Policy Aug 19, 2024 Sep 19, 2022 NBPL 9 Expressive Use Areas Sep 16, 2024 Nov 21, 2022 NBPL 6 Media Lab Use Policy Nov 18, 2024 Nov 21, 2022 NBPL 7 Sound Lab Use Policy Nov 18, 2024 Jan 17, 2023 NBPL 12 Circulation Policy Jan 21, 2025 Jan 17, 2023 NBPL 5 Internet Use Policy Jan 21, 2025 Jan 17, 2023 NBPL 11 Rules for Acceptable Use of Wireless Internet Connections Jan 21, 2025 Feb 21, 2022 NBPL 8 Display and Distribution of Materials Policy Feb 18, 2025 Apr 17, 2023 NBPL 1 Library Use Policy Apr 21, 2025 Apr 17, 2023 NBPL 13 Study Rooms/Charles Sword Meeting Room Policy Apr 21, 2025 Jun 19, 2023 NBPL 4 Children in the Library Policy Jun 16, 2025 Aug 21, 2023 NBPL 14 The Friends Meeting Room Aug 18, 2025 Election of Board of Library Trustees Officers/Trustee Liaisons Financial Report Comparison of Beginning Budget to End of the Year Amended Budget (Every June) Arts & Cultural Update Newport Beach Public Library eBranch, Database and Downloadable Services Review Information Technology Update Adult and Reference Services Update Branch Update - Mariners Branch Update - Balboa Library Material Selection Marketing Update & Social Networking Update Media Lab Update Proposed Library Closures for Winter Holidays Annual Budget - Approval Youth Services Update BOARD OF LIBRARY TRUSTEES MONITORING LIST Lecture Hall Update Balboa Branch Replacement Update Annual Budget - Preliminary Review Branch Update - CDM Performance Review of Library Services Director (Closed Session) Policy Review (See List Below) Review Holidays / Meeting Schedule December 2023 Regular Meeting Rescheduled Literacy Program Update 29 CITY OF NEWPORT BEACH BOARD OF LIBRARY TRUSTEES STAFF REPORT September 18, 2023 Agenda Item No. 6 DISCUSSION: The Library’s Project Adult Literacy (PAL) began in 1988 and has had a significant impact in the Newport Beach community and beyond. Our program offers no-cost, one-on-one tutoring and small group classes for adults who are interested in improving their reading, writing, or communication skills. Here are some of the program highlights from the past year: •There were 86 adult learners served and 4,433 volunteer hours completed from July 2022 through June 2023. •In March of 2023, learners participated in the Writer to Writer 22nd annual writer contest. PAL learners represented a fourth of all winners and runners up for the contest. Entries were chosen from all southern Californian libraries in the Southern California Library Literacy Network (SCLLN). •Gabriela Leman began the position as the new Literacy Coordinator on July 10, 2023. She has worked closely with the outgoing, retired coordinator Cherall Weiss as well as administration and the Literacy Advisory Board in order to maintain a successful delivery of program services. •Immediately following this, recruitment planning efforts for new learners and tutors began. New Learner Orientations and Tutor Trainings resumed in September 2023 after a half year hiatus. •There is currently a recruitment to fill the part-time Literacy Department Assistant position. NOTICING: This agenda item has been noticed according to the Brown Act (72 hours in advance of the meeting at which the Board of Library Trustees considers the item). TO: BOARD OF LIBRARY TRUSTEES FROM: Library Services Department Melissa Hartson, Library Services Director (949)717-3801, mhartson@newportbeachca.gov PREPARED BY: Gabriela Leman, Literacy Coordinator TITLE: Literacy Services Update 30 CITY OF NEWPORT BEACH BOARD OF LIBRARY TRUSTEES STAFF REPORT September 18, 2023 Agenda Item No. 7 RECOMMENDATION: Staff recommends that the Board of Library Trustees review and approve the proposed amendments to Library Policy NBPL 2, Collection Development Policy, made by the Collection Development Ad Hoc Subcommittee. DISCUSSION: A Collection Development Ad Hoc Subcommittee was formed at the Board of Library Trustees’ August 21, 2023 meeting for the purpose of preparing proposed amendments to Library Policy NBPL 2, Collection Development Policy. The ad hoc subcommittee met at the end of August to discuss and determine proposed amendments in response to the August 21 Board of Library Trustees’ agenda item regarding Collection Development for Children’s Books. The ad hoc subcommittee recommends adding the following language to the Patron Rights section of the existing policy: •Along with parents, include “caregivers” as a responsible party for minor children and add the language “under their care and supervision” in that same sentence. •Add the following clause to address age appropriateness and placement of materials: o “Notwithstanding anything to the contrary set forth in this Policy, any materials in the Children’s Collection or Teen Collection considered not age appropriate by the Library Services Director will be relocated to another Library location.” The Office of the City Attorney has reviewed the draft amendments to the policy. NOTICING: This agenda item has been noticed according to the Brown Act (72 hours in advance of the meeting at which the Board of Library Trustees considers the item). ATTACHMENT A: Collection Development Policy (NBPL 2) – original ATTACHMENT B: Collection Development Policy (NBPL 2) – red-lined ATTACHMENT C: Collection Development Policy (NBPL 2) – final ATTACHMENT D: Patron’s Request for Evaluation of Library Resources TO: BOARD OF LIBRARY TRUSTEES FROM: Library Services Department Melissa Hartson, Library Services Director (949)717-3801, mhartson@newportbeachca.gov PREPARED BY: Melissa Hartson, Library Services Director TITLE: Collection Development Policy (NBPL 2) 31 1 NBPL 2 Collection Development Policy The Library seeks to provide breadth and depth within the collection, various points of view, and differing formats. The Library endeavors to balance materials of permanent value with those of current interest. Materials are selected based on their content as a whole, not on selected excerpts. Race, nationality, or political, social, moral, or religious views of an author will not affect the selection of materials. Collection Objectives It is the intent of the Board of Library Trustees that the Newport Beach Public Library provides a contemporary, relevant collection of resources in order to meet the informational, educational and recreational needs of the entire community. The Library strives to meet these needs within the limitations of space, budget and availability of items. Selection is based on merit of the work; value of the work within the collection; and the needs and interests of the community. Consideration is given to specific types of material; to materials for specific age groups; to materials for special interests of patrons; and to differing formats of materials. These selection criteria will apply equally to materials purchased and to those accepted as gifts. Responsibility of Selection Ultimate responsibility for materials selection rests with the Library Services Director, who operates within the framework of policies determined by the Library Board. The Library Services Director delegates the major responsibility of materials selection to the Librarians on staff. Guidelines for Materials Selection Collection Development is based on these specific criteria: •Community needs, interests and demands •Significance and compatibility of the work to the collection •Recommendations of reviews from professional journals or publications of national repute •Reputation and qualifications of the author, illustrator, publisher or producer •Availability of other information on the subject •Literary, artistic, historical, scientific or intellectual merit •Suitability of format •Author or creator already has popular works in the collection •Significance of the author’s work to the Newport Beach area •Suitability of subject and style to intended audience The importance or weight of each of these factors will vary from one acquisition to another, others may be considered, and materials for adults, teens and children will each be judged differently. Patrons making requests that items be added to the permanent collection will be referred to the “Suggest a Title” form located on the Library’s website. Suggestions from Library patrons are encouraged and receive serious consideration. ATTACHMENT A 32 2 Reciprocal Lending Many items which are not in the collection are available to Library patrons, through established interlibrary loan practices. Concurrently, the Library participates in universal borrowing, established by the California Library Services Act, Article 4, California Education Code Section 18731, which states, “A California public library may participate in universal borrowing. A public library participating in universal borrowing shall not exclude the residents of any jurisdiction maintaining a public library.” This allows Newport Beach Public Library patrons direct access to materials housed in other participating public libraries in Orange County and throughout the State of California. Patron Rights The Library believes that the use of library materials is an individual and private matter. Parents have the primary responsibility to guide and direct the use of library materials by their own minor children. In support of the above principles, the Library endorses the Library Bill of Rights and The Freedom to Read Statement as adopted by the American Library Association Council. Library patrons with concerns about a specific title in the collection shall be provided with a copy of the Library's "Collection Development Policy" and asked to complete the "Patron’s Request for Evaluation of Library Resources" form, Attachment I of the Collection Development Policy. Library staff shall evaluate the material, based on the "Collection Development Policy" established by the Board of Library Trustees. A recommendation shall be forwarded to the Library Services Director who shall respond in writing to the patron. Any unresolved concerns shall be referred to the Board of Library Trustees for final decision. Donations The Library only accepts materials in useable condition. All donations become the sole property of the Newport Beach Public Library upon receipt and cannot be returned. The Library reserves the right to decide whether donated items are added to the collection and to determine the conditions of display, storage and access. All donated materials added to the collection must meet the same collection criteria as purchased materials. Donated items not added to the collection are given to the Friends of the Newport Beach Public Library for sale in their bookstore. Proceeds from the Friends of the Library Bookstore directly benefit the Library. Collection Maintenance To maintain the quality and relevance of the collection, the Library regularly withdraws materials that are worn, outdated, superseded or obsolete. Space limitations require that duplicate copies no longer in demand also be withdrawn. As materials become worn, damaged, or lost, replacement will be based on whether or not: •The item is still available •There is an ongoing demand or need •Another item or format might better serve the same purpose •Updated, newer, or revised materials would better replace a given item •Another library system could better provide the item or a comparable item in the future 33 3 [Attachment I – Patron’s Request for Evaluation of Library Resources] Adopted - October 22, 1990 Amended - October 28, 1991 Amended - January 24, 1994 Reassigned - April 8, 2003 Corrected (Att. II) – October 10, 2006 Revisions Approved – November 16, 2010 Amendments Approved by City Council – September 27, 2011 Amended – August 20, 2018 Formerly I-16 Amended – August 17, 2020 Amended – August 15, 2022 This Policy will be periodically reviewed by the Board of Library Trustees on the first to occur of (i) as circumstances may require or (ii) every two years from the date of adoption, last amendment, or last review. Adopted, last amended, or last reviewed on August 15, 2022. 34 1 NBPL 2 Collection Development Policy The Library seeks to provide breadth and depth within the collection, various points of view, and differing formats. The Library endeavors to balance materials of permanent value with those of current interest. Materials are selected based on their content as a whole, not on selected excerpts. Race, nationality, or political, social, moral, or religious views of an author will not affect the selection of materials. Collection Objectives It is the intent of the Board of Library Trustees that the Newport Beach Public Library provides a contemporary, relevant collection of resources in order to meet the informational, educational and recreational needs of the entire community. The Library strives to meet these needs within the limitations of space, budget and availability of items. Selection is based on merit of the work; value of the work within the collection; and the needs and interests of the community. Consideration is given to specific types of material; to materials for specific age groups; to materials for special interests of patrons; and to differing formats of materials. These selection criteria will apply equally to materials purchased and to those accepted as gifts. Responsibility of Selection Ultimate responsibility for materials selection rests with the Library Services Director, who operates within the framework of policies determined by the Library Board. The Library Services Director delegates the major responsibility of materials selection to the Librarians on staff. Guidelines for Materials Selection Collection Development is based on these specific criteria: •Community needs, interests and demands •Significance and compatibility of the work to the collection •Recommendations of reviews from professional journals or publications of national repute •Reputation and qualifications of the author, illustrator, publisher or producer •Availability of other information on the subject •Literary, artistic, historical, scientific or intellectual merit •Suitability of format •Author or creator already has popular works in the collection •Significance of the author’s work to the Newport Beach area •Suitability of subject and style to intended audience The importance or weight of each of these factors will vary from one acquisition to another, others may be considered, and materials for adults, teens and children will each be judged differently. Patrons making requests that items be added to the permanent collection will be referred to the “Suggest a Title” form located on the Library’s website. Suggestions from Library patrons are encouraged and receive serious consideration. ATTACHMENT B 35 2 Reciprocal Lending Many items which are not in the collection are available to Library patrons, through established interlibrary loan practices. Concurrently, the Library participates in universal borrowing, established by the California Library Services Act, Article 4, California Education Code Section 18731, which states, “A California public library may participate in universal borrowing. A public library participating in universal borrowing shall not exclude the residents of any jurisdiction maintaining a public library.” This allows Newport Beach Public Library patrons direct access to materials housed in other participating public libraries in Orange County and throughout the State of California. Patron Rights The Library believes that the use of library materials is an individual and private matter. Parents and caregivers have the primary responsibility to guide and direct the use of library materials by their ownthe minor children under their care and supervision. In support of the above principles, in general the Library endorses the Library Bill of Rights and The Freedom to Read Statement as adopted by the American Library Association Council. Library patrons with concerns about a specific title in the collection shall be provided with a copy of the Library's "Collection Development Policy" and asked to complete the "Patron’s Request for Evaluation of Library Resources" form, Attachment I of the Collection Development Policy. Library staff shall evaluate the material, based on the "Collection Development Policy" established by the Board of Library Trustees. A recommendation shall be forwarded to the Library Services Director who shall respond in writing to the patron. Notwithstanding anything to the contrary set forth in this Policy, any materials in the Children’s Collection or Teen Collection considered not age appropriate by the Library Services Director will be relocated to another Library location. Any unresolved concerns shall be referred to the Board of Library Trustees for final decision. Donations The Library only accepts materials in useable condition. All donations become the sole property of the Newport Beach Public Library upon receipt and cannot be returned. The Library reserves the right to decide whether donated items are added to the collection and to determine the conditions of display, storage and access. All donated materials added to the collection must meet the same collection criteria as purchased materials. Donated items not added to the collection are given to the Friends of the Newport Beach Public Library for sale in their bookstore. Proceeds from the Friends of the Library Bookstore directly benefit the Library. Collection Maintenance To maintain the quality and relevance of the collection, the Library regularly withdraws materials that are worn, outdated, superseded or obsolete. Space limitations require that duplicate copies no longer in demand also be withdrawn. As materials become worn, damaged, or lost, replacement will be based on whether or not: •The item is still available •There is an ongoing demand or need •Another item or format might better serve the same purpose •Updated, newer, or revised materials would better replace a given item •Another library system could better provide the item or a comparable item in the future 36 3 [Attachment I – Patron’s Request for Evaluation of Library Resources] Adopted - October 22, 1990 Amended - October 28, 1991 Amended - January 24, 1994 Reassigned - April 8, 2003 Corrected (Att. II) – October 10, 2006 Revisions Approved – November 16, 2010 Amendments Approved by City Council – September 27, 2011 Amended – August 20, 2018 Formerly I-16 Amended – August 17, 2020 Amended – August 15, 2022 Reviewed and Amended – September 18, 2023 This Policy will be periodically reviewed by the Board of Library Trustees on the first to occur of (i) as circumstances may require or (ii) every two years from the date of adoption, last amendment, or last review. Adopted, last amended, or last reviewed on August 15, 2022September 18, 2023. 37 1 NBPL 2 Collection Development Policy The Library seeks to provide breadth and depth within the collection, various points of view, and differing formats. The Library endeavors to balance materials of permanent value with those of current interest. Materials are selected based on their content as a whole, not on selected excerpts. Race, nationality, or political, social, moral, or religious views of an author will not affect the selection of materials. Collection Objectives It is the intent of the Board of Library Trustees that the Newport Beach Public Library provides a contemporary, relevant collection of resources in order to meet the informational, educational and recreational needs of the entire community. The Library strives to meet these needs within the limitations of space, budget and availability of items. Selection is based on merit of the work; value of the work within the collection; and the needs and interests of the community. Consideration is given to specific types of material; to materials for specific age groups; to materials for special interests of patrons; and to differing formats of materials. These selection criteria will apply equally to materials purchased and to those accepted as gifts. Responsibility of Selection Ultimate responsibility for materials selection rests with the Library Services Director, who operates within the framework of policies determined by the Library Board. The Library Services Director delegates the major responsibility of materials selection to the Librarians on staff. Guidelines for Materials Selection Collection Development is based on these specific criteria: •Community needs, interests and demands •Significance and compatibility of the work to the collection •Recommendations of reviews from professional journals or publications of national repute •Reputation and qualifications of the author, illustrator, publisher or producer •Availability of other information on the subject •Literary, artistic, historical, scientific or intellectual merit •Suitability of format •Author or creator already has popular works in the collection •Significance of the author’s work to the Newport Beach area •Suitability of subject and style to intended audience The importance or weight of each of these factors will vary from one acquisition to another, others may be considered, and materials for adults, teens and children will each be judged differently. Patrons making requests that items be added to the permanent collection will be referred to the “Suggest a Title” form located on the Library’s website. Suggestions from Library patrons are encouraged and receive serious consideration. ATTACHMENT C 38 2 Reciprocal Lending Many items which are not in the collection are available to Library patrons, through established interlibrary loan practices. Concurrently, the Library participates in universal borrowing, established by the California Library Services Act, Article 4, California Education Code Section 18731, which states, “A California public library may participate in universal borrowing. A public library participating in universal borrowing shall not exclude the residents of any jurisdiction maintaining a public library.” This allows Newport Beach Public Library patrons direct access to materials housed in other participating public libraries in Orange County and throughout the State of California. Patron Rights The Library believes that the use of library materials is an individual and private matter. Parents and caregivers have the primary responsibility to guide and direct the use of library materials by the minor children under their care and supervision. In support of the above principles, in general the Library endorses the Library Bill of Rights and The Freedom to Read Statement as adopted by the American Library Association Council. Library patrons with concerns about a specific title in the collection shall be provided with a copy of the Library's "Collection Development Policy" and asked to complete the "Patron’s Request for Evaluation of Library Resources" form, Attachment I of the Collection Development Policy. Library staff shall evaluate the material, based on the "Collection Development Policy" established by the Board of Library Trustees. A recommendation shall be forwarded to the Library Services Director who shall respond in writing to the patron. Notwithstanding anything to the contrary set forth in this Policy, any materials in the Children’s Collection or Teen Collection considered not age appropriate by the Library Services Director will be relocated to another Library location. Any unresolved concerns shall be referred to the Board of Library Trustees for final decision. Donations The Library only accepts materials in useable condition. All donations become the sole property of the Newport Beach Public Library upon receipt and cannot be returned. The Library reserves the right to decide whether donated items are added to the collection and to determine the conditions of display, storage and access. All donated materials added to the collection must meet the same collection criteria as purchased materials. Donated items not added to the collection are given to the Friends of the Newport Beach Public Library for sale in their bookstore. Proceeds from the Friends of the Library Bookstore directly benefit the Library. Collection Maintenance To maintain the quality and relevance of the collection, the Library regularly withdraws materials that are worn, outdated, superseded or obsolete. Space limitations require that duplicate copies no longer in demand also be withdrawn. As materials become worn, damaged, or lost, replacement will be based on whether or not: •The item is still available •There is an ongoing demand or need •Another item or format might better serve the same purpose •Updated, newer, or revised materials would better replace a given item •Another library system could better provide the item or a comparable item in the future 39 3 [Attachment I – Patron’s Request for Evaluation of Library Resources] Adopted - October 22, 1990 Amended - October 28, 1991 Amended - January 24, 1994 Reassigned - April 8, 2003 Corrected (Att. II) – October 10, 2006 Revisions Approved – November 16, 2010 Amendments Approved by City Council – September 27, 2011 Amended – August 20, 2018 Formerly I-16 Amended – August 17, 2020 Amended – August 15, 2022 Reviewed and Amended – September 18, 2023 This Policy will be periodically reviewed by the Board of Library Trustees on the first to occur of (i) as circumstances may require or (ii) every two years from the date of adoption, last amendment, or last review. Adopted, last amended, or last reviewed on September 18, 2023. 40 ATTACHMENT I PATRON’S REQUEST FOR EVALUATION OF LIBRARY RESOURCES We appreciate your interest in the materials which have been selected for inclusion in the collection of the Newport Beach Public Library. If you have a concern about a specific item, we would appreciate your assistance in addressing the matter. Please fill out this form and return it to the Site Manager. The staff will evaluate the material and forward a recommendation to the Library Services Director. Name Date Address City State Zip Phone Resources on which you were commenting: Book Audiovisual Resource Magazine Content of Library Program Newspaper Other 1.Title 2.Author/Producer 3.What brought this title to your attention? 4.Have you seen or heard reviews of this material? 5.Please comment on the resource as a whole. 6.Please note your specific objections. III-C ATTACHMENT D 41 7. What resource(s) would you suggest, to provide additional information on this topic? Please use the back of this form if additional space is needed. Thank you for taking the additional time to complete this form. Your request for evaluation will be given careful consideration and a response provided. Newport Beach Public Library Newport Beach, California Corrected - October 10, 2006 Revised – November 16, 2010 Revised – August 20, 2018 Revised – August 17, 2020 Reviewed – August 15, 2022 42 CITY OF NEWPORT BEACH BOARD OF LIBRARY TRUSTEES STAFF REPORT September 18, 2023 Agenda Item No. 8 RECOMMENDATION: Staff recommends that the Board of Library Trustees approve the acceptance of two donations from the Newport Beach Public Library Foundation. DISCUSSION: The Newport Beach Public Library Foundation accepts donations on behalf of the Newport Beach Public Library. Recently, the Foundation received a $200 donation specifically for the Balboa Branch Library. The Foundation also received donations totaling $2,050 for Literacy Services. Staff recommends that the Board of Library Trustees accept these donations. If accepted, the $200 for Balboa will go into the Library Materials Budget and be spent on materials in all formats and for all age groups. If accepted, the $2,050 will go into the Literacy Services’ Programming and Materials budgets. NOTICING: This agenda item has been noticed according to the Brown Act (72 hours in advance of the meeting at which the Board of Library Trustees considers the item). TO: BOARD OF LIBRARY TRUSTEES FROM: Library Services Department Melissa Hartson, Library Services Director (949)717-3801, mhartson@newportbeachca.gov PREPARED BY: Rebecca Lightfoot, Library Services Manager TITLE: Acceptance of Donation 43