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HomeMy WebLinkAboutC-3704(A) - PSA for Installation of a Mobile Wireless Network System• • c- 310" PROFESSIONAL SERVICES AGREEMENT BETWEEN NORTHROP GRUMMAN PUBLIC SAFETY INC. AND THE CITY OF NEWPORT BEACH FOR INSTALLATION OF A MOBILE WIRELESS NETWORK SYSTEM THIS AGREEMENT is made and entered into as of thisQrday of April, 2004, by and between the CITY OF NEWPORT BEACH, a Municipal Corporation ( "CITY "), and Northrop Grumman Public Safety, Inc., a Delaware corporation, whose principal place of business is 12005 Sunrise Valley Drive, Reston, VA 20191 ( "PSI "), and is made with reference to the following: RECITALS A. CITY is a municipal corporation duly organized and validly existing under the laws of the State of California with the power to carry on its business as it is now being conducted under the statutes of the State of California and the Charter of CITY. B. CITY is planning to implement a mobile wireless Local Area Network (LAN) System for the Newport Beach Police Department that will provide a high -speed computer link between 45 police vehicles and three key sites: the Newport Beach Police Headquarters, Hoag Hospital and the Lifeguard Headquarters. C. CITY desires to engage PSI to provide the engineering design, materials and installation services for the new wireless LAN system, including installation of the three Access Point (AP) sites and three wireless Bridge links, and the materials and training to allow CITY staff to install 45 police vehicles with the wireless data communications components ( "Project"). D. PSI possesses the skill, experience, ability, background, certification and knowledge to provide the services described in this Agreement. E. The principal member of PSI for purposes of Project shall be Bill Reif. F. CITY has solicited and received a proposal from PSI, has reviewed the previous experience and evaluated the expertise of PSI, and desires to retain PSI to render professional services under the terms and conditions set forth in this Agreement. NOW, THEREFORE, it is mutually agreed by and between the undersigned parties as follows: 1. TERM: The term of this Agreement shall commence on the _ day of April, 2004, and shall terminate on the 30th day of June, 2004, unless terminated earlier as set forth herein. 0 0 2. SERVICES TO BE PERFORMED: PSI shall diligently perform all the services described in the Statement of Work, dated January 2004, attached hereto as Exhibit A and incorporated herein by reference. The CITY may elect to delete certain tasks of the Statement of Work at its sole discretion. 3. TIME OF PERFORMANCE: Time is of the essence in the performance of services under this Agreement and the services shall be performed to completion in a timely and diligent manner, and according to a schedule to be mutually agreed upon by the parties following execution of this Agreement. The failure by PSI to perform the services in a diligent and timely manner may result in termination of this Agreement by CITY. Notwithstanding the foregoing, PSI shall not be responsible for delays due to causes beyond PSI's reasonable control. However, in the case of any such delay in the services to be provided for the Project, each party hereby agrees to provide notice to the other party so that all delays can be addressed. 3.1 PSI shall submit all requests for extensions of time for performance in writing to the Project Administrator not later than ten (10) calendar days after the start of the condition that purportedly causes a delay. The Project Administrator shall review all such requests and may grant reasonable time extensions for unforeseeable delays that are beyond PSI's control. 3.2 For all time periods not specifically set forth herein, PSI shall respond in the most expedient and appropriate manner under the circumstances, by either telephone, fax, hand - delivery or mail. 4. COMPENSATION TO PSI: CITY shall pay PSI for the services on a fixed price basis in accordance with the provisions of this Section. In no event shall PSI's compensation exceed One - Hundred and Forty -Five Thousand, Two - Hundred and Forty Dollars ($145,240.00) without additional authorization from CITY. No changes shall be made during the term of this Agreement without the prior written approval of CITY. 4.1 PSI shall be paid according to the schedule below: A. Hardware and Third -Party Software & Services: One hundred percent (100 %) of the purchase price for the hardware shall be paid upon delivery of the hardware to CITY. B. PSI Software, Services and Miscellaneous (Includes hardware delivery and installation) 1. Upon Issuance of City's Purchase Order: 35% 2 0 0 2. Upon installation of software or modifications on the test system OR PSI certifying that the software or modifications are ready for testing: 50% 3. Upon Acceptance: 15% 4.2 PSI shall submit its invoices directly to CITY. Such invoices shall include a brief description of the milestones achieved or equipment delivered and/or the specific task in the Statement of Work to which it relates. CITY shall pay PSI no later than thirty (30) days after approval of the invoice by CITY staff. 4.3 CITY shall reimburse PSI only for those costs or expenses specifically approved in this Agreement. 4.4 PSI shall not receive any compensation for Extra Work without the prior written authorization of CITY. As used herein, "Extra Work" means any work that is determined by CITY to be necessary for the proper completion of the Project, but which is not included within the Statement of Work and which the parties did not reasonably anticipate would be necessary at the execution of this Agreement. 5. PROJECT MANAGER: PSI shall designate a Project Manager, who shall coordinate all phases of the Project. This Project Manager shall be available to CITY at all reasonable times during the Agreement term. PSI has designated Bill Reif to be its Project Manager. PSI shall not remove or reassign the Project Manager or any personnel listed in Exhibit A or assign any new or replacement personnel to the Project without the prior written consent of CITY. CITY's approval shall not be unreasonably withheld with respect to the removal or assignment of non -key personnel. PSI, at the sole discretion of CITY, shall remove from the Project any of its personnel assigned to the performance of services upon written request of CITY. PSI warrants that it will continuously furnish the necessary personnel to complete the Project on a timely basis as contemplated by this Agreement. If PSI is performing inspection or construction management services for CITY, the Project Manager and any other assigned staff shall be equipped with a Nextel Plus type cellular /direct connect unit to communicate with CITY staff. PSI's Nextel Direct Connect I.D. number will be provided to CITY to be programmed into CITY Nextel units, and vice versa. 6. ADMINISTRATION: This Agreement will be administered by the Newport Beach Police Department. Police Capt. Tim Riley shall be the Project Administrator and shall have the 3 0 0 authority to act for CITY under this Agreement. The Project Administrator or his /her authorized representative shall represent CITY in all matters pertaining to the services to be rendered pursuant to this Agreement. 7. CITY'S RESPONSIBILITIES: In order to assist PSI in the execution of its responsibilities under this Agreement, CITY agrees to, where applicable: A. Provide access to, and upon request of PSI, one copy of all existing relevant information on file at CITY. CITY will provide all such materials in a timely manner so as not to cause delays in PSI's work schedule. B. Provide blueprinting and other services through CITY's reproduction company for bid documents. PSI will be required to coordinate the required bid documents with CITY's reproduction company. All other reproduction will be the responsibility of PSI and as defined above. C. Provide usable life of facilities criteria and information with regards to new facilities or facilities to be rehabilitated. 8. STANDARD OF CARE: 8.1 All of the services shall be performed by PSI or under PSI's supervision. PSI represents that it possesses the professional and technical personnel required to perform the services required by this Agreement, and that it will perform all services in a manner commensurate with community professional standards. All services shall be performed by qualified and experienced personnel who are not employed by CITY, nor have any contractual relationship with CITY. 8.2 PSI represents and warrants to CITY that it has or shall obtain all licenses, permits, qualifications, insurance and approvals of whatsoever nature that are legally required of PSI to practice its profession. PSI further represents and warrants to CITY that PSI shall, at its sole cost and expense, keep in effect or obtain at all times during the term of this Agreement, any and all licenses, permits, insurance and other approvals that are legally required of PSI to practice its profession. PSI shall maintain a City of Newport Beach business license during the term of this Agreement. 8.3 PSI shall not be responsible for delay, nor shall PSI be responsible for damages or be in default or deemed to be in default by reason of strikes, lockouts, accidents, or acts of God, or the failure of CITY to furnish timely information or to approve or disapprove PSI's work promptly, or delay or faulty performance by CITY, contractors, or governmental agencies. 9. HOLD HARMLESS: 12 To the fullest extent permitted by law, PSI shall indemnify, defend and hold harmless CITY, its City Council, boards and commissions, officers, agents and employees (collectively, the "Indemnified Parties ") from and against any and all claims (including, without limitation, claims for bodily injury, death or damage to property), demands, obligations, damages, actions, causes of action, suits, losses, judgments, fines, penalties, liabilities, costs and expenses (including, without limitation, attorney's fees, disbursements and court costs) (individually, a Claim; collectively, "Claims "), which may arise from or in any manner relate directly to the negligent performance of services provided under this Agreement (including, without limitation, defects in workmanship or materials and /or design defects [if the design originated with PSI]) (including the negligent and /or willful acts, errors and /or omissions of PSI, its principals, officers, agents, employees, vendors, suppliers, PSIs, subcontractors, anyone employed directly or indirectly by any of them or for whose acts they may be liable or any or all of them). Notwithstanding the foregoing, nothing herein shall be construed to require PSI to indemnify the Indemnified Parties from any Claim arising from the sole negligence or willful misconduct of the Indemnified Parties. Nothing in this indemnity shall be construed as authorizing any award of attorney's fees in any action on or to enforce the terms of this Agreement. This indemnity shall apply to all claims and liability regardless of whether any insurance policies are applicable. The policy limits do not act as a limitation upon the amount of indemnification to be provided by the PSI. 10. INDEPENDENT CONTRACTOR: It is understood that CITY retains PSI on an independent contractor basis and PSI is not an agent or employee of CITY. The manner and means of conducting the work are under the control of PSI, except to the extent they are limited by statute, rule or regulation and the expressed terms of this Agreement. Nothing in this Agreement shall be deemed to constitute approval for PSI or any of PSI's employees or agents, to be the agents or employees of CITY. PSI shall have the responsibility for and control over the means of performing the work, provided that PSI is in compliance with the terms of this Agreement. Anything in this Agreement that may appear to give CITY the right to direct PSI as to the details of the performance or to exercise a measure of control over PSI shall mean only that PSI shall follow the desires of CITY with respect to the results of the services. 11. COOPERATION: PSI agrees to work closely and cooperate fully with CITY's designated Project Administrator and any other agencies that may have jurisdiction or interest in the work to be performed. CITY agrees to cooperate with the PSI on the Project. 12. CITY POLICY: 5 13. 0 • PSI shall discuss and review all matters relating to policy and Project direction with CITY's Project Administrator in advance of all critical decision points in order to ensure the Project proceeds in a manner consistent with CITY goals and policies. PSI is responsible for keeping the Project Administrator and /or his/her duly authorized designee informed on a regular basis regarding the status and progress of the Project, activities performed and planned, and any meetings that have been scheduled or are desired. 14. INSURANCE: Without limiting PSI's indemnification of CITY, and prior to commencement of work. PSI shall obtain, provide and maintain at its own expense during the term of this Agreement, a policy or policies of liability insurance of the type and amounts described below and in a form satisfactory to CITY. A. Certificates of Insurance. PSI shall provide certificates of insurance with original endorsements to CITY as evidence of the insurance coverage required herein. Insurance certificates must be approved by CITY's Risk Manager prior to commencement of performance or issuance of any permit. Current certification of insurance shall be kept on file with CITY at all times during the term of this Agreement. B. Signature. A person authorized by the insurer to bind coverage on its behalf shall sign certification of all required policies. C. Acceptable Insurers. All insurance policies shall be issued by an insurance company currently authorized by the Insurance Commissioner to transact business of insurance in the State of California, with an assigned policyholders' Rating of A (or higher) and Financial Size Category Class VII (or larger) in accordance with the latest edition of Best's Key Rating Guide, unless otherwise approved by the CITY's Risk Manager. D. Coverage Requirements. i. Workers' Compensation Coverage. PSI shall maintain Workers' Compensation Insurance and Employer's Liability Insurance for his or her employees in accordance with the laws of the State of California. In addition, PSI shall require each subcontractor to similarly maintain Workers' Compensation Insurance and Employer's Liability Insurance in accordance with the laws of the State of California for all of the subcontractor's employees. Any notice of cancellation or non - renewal of all Workers' Compensation policies must be received by CITY at least thirty (30) calendar days prior to such change. The insurer shall agree to waive all rights of 11 9 0 subrogation against CITY, its officers, agents, employees and volunteers for losses arising from work performed by PSI for CITY. ii. General Liability Coverage. PSI shall maintain commercial general liability insurance in an amount not less than one million dollars ($1,000,000) per occurrence for bodily injury, personal injury, and property damage, including without limitation, contractual liability. If commercial general liability insurance or other form with a general aggregate limit is used, either the general aggregate limit shall apply separately to the work to be performed under this Agreement, or the general aggregate limit shall be at least twice the required occurrence limit. iii. Automobile Liability Coverage. PSI shall maintain automobile insurance covering bodily injury and property damage for all activities of the PSI arising out of or in connection with work to be performed under this Agreement, including coverage for any owned, hired, non -owned or rented vehicles, in an amount not less than one million dollars ($1,000,000) combined single limit for each occurrence. iv. Professional Errors and Omissions Insurance. PSI shall maintain professional errors and omissions insurance, which covers the services to be performed in connection with this Agreement in the minimum amount of one million dollars ($1,000,000). E. Endorsements. Each general liability and automobile liability insurance policy shall be endorsed with the following specific language: L The CITY, its elected or appointed officers, officials, employees, agents and volunteers are to be covered as additional insureds with respect to liability arising out of work performed by or on behalf of the PSI. ii. This policy shall be considered primary insurance as respects to CITY, its elected or appointed officers, officials, employees, agents and volunteers as respects to all claims, losses, or liability arising directly or indirectly from the PSI's operations or services provided to CITY. Any insurance maintained by CITY, including any self - insured retention CITY may have, shall be considered excess insurance only and not contributory with the insurance provided hereunder. iii. This insurance shall act for each insured and additional insured as though a separate policy had been written for each, except with respect to the limits of liability of the insuring company. iv. The insurer waives all rights of subrogation against CITY, its elected or appointed officers, officials, employees, agents and volunteers. 7 • • V. Any failure to comply with reporting provisions of the policies shall not affect coverage provided to CITY, its elected or appointed officers, officials, employees, agents or volunteers. vi. The insurance provided by this policy shall not be suspended, voided, canceled, or reduced in coverage or in limits, by either party except after thirty (30) calendar days written notice has been received by CITY. F. Timely Notice of Claims. PSI shall give CITY prompt and timely notice of claim made or suit instituted arising out of or resulting from PSI's performance under this Agreement. G. Additional Insurance. PSI shall also procure and maintain, at its own cost and expense, any additional kinds of insurance, which in its own judgment may be necessary for its proper protection and prosecution of the work. 15. PROHIBITION AGAINST ASSIGNMENTS AND TRANSFERS: 16. Except as specifically authorized under this Agreement, the services to be provided under this Agreement shall not be assigned, transferred contracted or subcontracted out without the prior written approval of CITY. Any of the following shall be construed as an assignment: The sale, assignment, transfer or other disposition of any of the issued and outstanding capital stock of PSI, or of the interest of any general partner or joint venturer or syndicate member or cotenant if PSI is a partnership or joint- venture or syndicate or cotenancy, which shall result in changing the control of PSI. Control means fifty percent (50 %) or more of the voting power, or twenty -five percent (25 %) or more of the assets of the corporation, partnership or joint- venture. The parties recognize that a substantial inducement to CITY for entering into this Agreement is the professional reputation, experience and competence of PSI. Assignments of any or all rights, duties or obligations of the PSI under this Agreement will be permitted only with the express written consent of CITY. PSI shall not subcontract any portion of the work to be performed under this Agreement without the prior written authorization of CITY. 7. OWNERSHIP OF DOCUMENTS: Each and every report, draft, map, record, plan, document and other writing produced (hereinafter "Documents "), prepared or caused to be prepared by PSI, its officers, employees, agents and subcontractors, in the course of implementing this Agreement, shall become the exclusive property of CITY, and CITY shall have the sole right to use such materials in its discretion without 2 0 0 further compensation to PSI or any other party. PSI shall, at PSI's expense, provide such Documents to CITY upon prior written request. Nothing herein shall be deemed to grant any intellectual property rights to the CITY of any proprietary information, software, products or processes of PSI or any other party. Documents, including drawings and specifications, prepared by PSI pursuant to this Agreement are not intended or represented to be suitable for reuse by CITY or others on any other project. Any use of completed Documents for other projects and any use of incomplete Documents without specific written authorization from PSI will be at CITY's sole risk and without liability to PSI. Further, any and all liability arising out of changes made to PSI's deliverables under this Agreement by CITY or persons other than PSI is waived against PSI and CITY assumes full responsibility for such changes unless CITY has given PSI prior notice and has received from PSI written consent for such changes. 18. COMPUTER DELIVERABLES: CADD data delivered to CITY shall include the professional stamp of the engineer or architect in charge of or responsible for the work. CITY agrees that PSI shall not be liable for claims, liabilities or losses arising out of, or connected with (a) the modification or misuse by CITY, or anyone authorized by CITY, of CADD data; (b) the decline of accuracy or readability of CADD data due to inappropriate storage conditions or duration; or (c) any use by CITY, or anyone authorized by CITY, of CADD data for additions to this Project, for the completion of this Project by others, or for any other Project, excepting only such use as is authorized, in writing, by PSI. By acceptance of CADD data, CITY agrees to indemnify PSI for damages and liability resulting from the modification or misuse of such CADD data. All original drawings shall be submitted to CITY in the version of AutoCAD used by CITY in ".dwg" file format on a CD, and should comply with the CITY's digital submission requirements for Improvement Plans. The CITY will provide AutoCAD file of CITY Title Sheets. All written documents shall be transmitted to CITY in the CITY's latest adopted version of Microsoft Word and Excel. 19. CONFIDENTIALITY: All Documents, including drafts, preliminary drawings or plans, notes and communications that result from the services in this Agreement, shall be kept confidential unless CITY authorizes in writing the release of information. 20. OPINION OF COST: Any opinion of the construction cost prepared by PSI represents his/her judgment as a design professional and is supplied for the general guidance of CITY. Since PSI has no control over the cost of labor and material, or over competitive bidding or market conditions, PSI does not guarantee the accuracy of such opinions as compared to contractor bids or actual cost to CITY. r• • 0 21. INTELLECTUAL PROPERTY INDEMNITY: The PSI shall defend and indemnify CITY, its agents, officers, representatives and employees against any and all liability, including costs, for infringement of any United States' letters patent, trademark, or copyright infringement, including costs, contained in PSI's drawings and specifications provided under this Agreement. 22. RECORDS: PSI shall keep records and invoices in connection with the work to be performed under this Agreement. PSI shall maintain complete and accurate records with respect to the services charged to CITY, for a minimum period of three (3) years, or for any longer period required by law, from the date of final payment to PSI under this Agreement. All such records and invoices shall be clearly identifiable. PSI shall allow a representative of CITY to examine, audit and make transcripts or copies of such records and invoices during regular business hours. PSI shall allow inspection of all work, data, Documents, proceedings and activities related to the Agreement for a period of three (3) years from the date of final payment to PSI under this Agreement. This is a fixed price contract. Nothing herein shall be deemed to grant any party access to PSI's payrolls, benefits, cost of goods sold, markups allocations or profits. 23. WITHHOLDINGS: CITY may withhold payment to PSI of any disputed sums until satisfaction of the dispute with respect to such payment. Such withholding shall not be deemed to constitute a failure to pay according to the terms of this Agreement. PSI shall not discontinue work as a result of such withholding. PSI shall have an immediate right to appeal to the City Manager or his/her designee with respect to such disputed sums. PSI shall be entitled to receive interest on any withheld sums at the rate of return that CITY earned on its investments during the time period, from the date of withholding of any amounts found to have been improperly withheld. 24. CITY'S RIGHT TO EMPLOY OTHER CONSULTANTS: CITY reserves the right to employ other Consultants in connection with the Project. 25. CONFLICTS OF INTEREST: 10 26. 27. 0 0 The PSI or its employees may be subject to the provisions of the California Political Reform Act of 1974 (the "Act "), which (1) requires such persons to disclose any financial interest that may foreseeably be materially affected by the work performed under this Agreement, and (2) prohibits such persons from making, or participating in making, decisions that will foreseeably financially affect such interest. If subject to the Act, PSI shall conform to all requirements of the Act. Failure to do so constitutes a material breach and is grounds for immediate termination of this Agreement by CITY. PSI shall indemnify and hold harmless CITY for any and all claims for damages resulting from PSI's violation of this Section. NOTICES: All notices, demands, requests or approvals to be given under the terms of this Agreement shall be given in writing, to CITY by PSI and conclusively shall be deemed served when delivered personally, or on the third business day after the deposit thereof in the United States mail, postage prepaid, first -class mail, addressed as hereinafter provided. All notices, demands, requests or approvals from PSI to CITY shall be addressed to CITY at: Capt. Tim Riley Newport Beach Police Department City of Newport Beach 870 Santa Barbara Drive Newport Beach, CA, 92658 -7000 (949) 644 -3650 Fax 644 -3693 All notices, demands, requests or approvals from CITY to PSI shall be addressed to PSI at: Attention: Bill Reif Northrop Grumman Public Safety Inc. 2110 Santina Ave. Las Vegas, NV 89123 (702) 361 -2991 FAX (702) 361 -2814 TERMINATION: In the event that either party fails or refuses to perform any of the provisions of this Agreement at the time and in the manner required, that party shall be deemed in default in the performance of this Agreement. If such default is not cured within a period of thirty (30) calendar days, or if more than thirty (30) calendar days are reasonably required to cure the default and the defaulting party fails to give adequate assurance of due performance within thirty (30) calendar days after receipt of written notice of default, specifying the nature of 11 a • such default and the steps necessary to cure such default, the non - defaulting party may terminate the Agreement forthwith by giving to the defaulting party written notice thereof. Notwithstanding the above provisions, CITY shall have the right, at its sole discretion and without cause, of terminating this Agreement at any time by giving fourteen (14) calendar days prior written notice to PSI. In the event of termination under this Section, CITY shall pay PSI for services performed and costs incurred up to the effective date of termination for which PSI has not been previously paid. On the effective date of termination, PSI shall deliver to CITY all reports, Documents and other information developed or accumulated in the performance of this Agreement, whether in draft or final form. 28. COMPLIANCE WITH ALL LAWS: PSI shall at its own cost and expense comply with all statutes, ordinances, regulations and requirements of all governmental entities, including federal, state, county or municipal, whether now in force or hereinafter enacted. In addition, all work prepared by PSI shall conform to applicable CITY, county, state and federal laws, rules, regulations and permit requirements and be subject to approval of the Project Administrator and CITY. 29. WAIVER: A waiver by either party of any breach, of any term, covenant or condition contained herein shall not be deemed to be a waiver of any subsequent breach of the same or any other term, covenant or condition contained herein, whether of the same or a different character. 30. INTEGRATED CONTRACT: This Agreement represents the full and complete understanding of every kind or nature whatsoever between the parties hereto, and all preliminary negotiations and agreements of whatsoever kind or nature are merged herein. No verbal agreement or implied covenant shall be held to vary the provisions herein. 31. CONFLICTS OR INCONSISTENCIES: 32. In the event there are any conflicts or inconsistencies between this Agreement and the Statement of Work or any other attachments attached hereto, the terms of this Agreement shall govern. The CITY hereby accepts PSI's STANDARD TERMS AND CONDITIONS, which are attached to the Statement of Work, to the extent they do not conflict with the provisions outlined herein. This Agreement may be modified or amended only by a written document executed by both PSI and CITY and approved as to form by the CITY Attorney. itA 33. SEVERABILITY: 0 If any term or portion of this Agreement is held to be invalid, illegal, or otherwise unenforceable by a court of competent jurisdiction, the remaining provisions of this Agreement shall continue in full force and effect. 34. CONTROLLING LAW AND VENUE: The laws of the State of California shall govern this Agreement and all matters relating to it and any action brought relating to this Agreement shall be adjudicated in a court of competent jurisdiction in the County of Orange. 35. EQUAL OPPORTUNITY EMPLOYMENT: PSI represents that it is an equal opportunity employer and it shall not discriminate against any subcontractor, employee or applicant for employment because of race, religion, color, national origin, handicap, ancestry, sex or age. IN WITNESS WHEREOF, the parties have caused this Agreement to be executed on the day and year first written above. M• FORM: AT m City Clerk Attachments: CITY OF NEWPORT BEACH, A Municip 'Co oration By: City Manag for the City f Newport Beach NORTHROP GRUMMAN PUBLIC SAFETY INC. By: r ohn C. Kouri Vice President, Contracts Exhibit A — Statement of Work 13 33. SEVERABILITY: If any term or portion of this Agreement is held to be invalid, illegal, or otherwise unenforceable by a court of competent jurisdiction, the remaining provisions of this Agreement shall continue in full force and effect. 34. CONTROLLING LAW AND VENUE: The laws of the State of California shall govern this Agreement and all matters relating to it and any action brought relating to this Agreement shall be adjudicated in a court of competent jurisdiction in the County of Orange. 35. EQUAL OPPORTUNITY EMPLOYMENT: PSI represents that it is an equal opportunity employer and it shall not discriminate against any subcontractor, employee or applicant for employment because of race, religion, color, national origin, handicap, ancestry, sex or age. IN WITNESS WHEREOF, the parties have caused this Agreement to be executed on the day and year first written above. APP O AS TO FORM: Robin lauson, Assistant City Attorney ., for the City of Newport Beach � ? 0 f�1, ATTEST:- . By: '�aN' LaVonne Harkless, City Clerk CITY OF NEWPORT BEACH, A Municip I Corporation By: City Manager/ for the City /of Newport Beach NORTHROP GRUMMAN PUBLIC SAFETY INC. Y B : &�` ohn C. Kouri Vice President, Contracts Attachments: Exhibit A — Statement of Work 13 Information Technology January 21, 2004 Captain Tim Riley Newport Beach Police Department 870 Santa Barbara Drive Newport Beach, CA 92660 Northrop Grumman Corporation Public Safety, Inc. 300 South Wacker Drive Suite 1150 Chicago IL, 60606 -6601 CSG# 43346 Revision 3 Subject: Reduced Scope Mobile Wireless LAN System Quotation Dear Captain Riley: Northrop Grumman Public Safety, Inc. (PSI) provided you with a quotation and statement of work to implement a mobile wireless LAN (802.11 hotspot) system for the Newport Beach Police Department on November 26, 2003. Based on your comments we reviewed that quotation and provided a revised statement of work and price to meet your financial constraints identified at the time. That estimate was delivered on December 1, 2003. Northrop Grumman representatives then met with you on December 11, 2003, to review additional technical solutions that could be offered at a lower cost. A letter was provided on December 16, 2003 that provided our recommended reduced scope solution and an estimated price. You subsequently agreed to this reduced scope and requested a revised quotation that this letter provides. Proposed Solution: Our current proposed solution includes: • Three AP site installs with two bridge link installs • Forty-five amplified vehicles • One assisted vehicle install • No PDA support This solution provides the best overall low cost solution and provides Newport Beach with three extended range hot spots and amplified support for all of the vehicles. ** NOTICE OF PROPRIETARY INFORMATION ** This document contains Northrop Grumman Public Safety, Inc. Proprietary Information including trade secrets and shall not be duplicated, used, or disclosed (in whole or in part) without the express written authorization of Northrop Grumman Public Safety, Inc. This document may be used by the authorized recipient solely for internal purposes. Captain Tim Riley • Reduced Scope Mobile • January 21, 2004 Wireless LAN CSG# 43346 R3 Page 2 System Quotation Estimate Revisions to Original Statement of Work: The changes made to the originally quoted statement of work include: • Services provided by Northrop Grumman will now only include installations for one assisted vehicle and three sites with two bridge links. • PSI has eliminated all of its support to test the integrated network with the laptop applications. • Only minimal PSI project management support is being provided and that is strictly to support implementation/ testing and acceptance. • Support to resolve any CAD network connectivity issue has been removed. Any additional support and required travel expenses required in the above areas will be purchased at the prevailing Time and Materials (T &M) rates. Statement of Operating Concept Our proposal includes a complete mobile WLAN solution with a firm fixed price (FFP) for our engineering and installation services. This quotation includes pricing for: • Conducting three fixed site surveys at the designated sites below. • Completing a WLAN system design and engineering analysis. • Installation of the three below designated city sites with an extended range wireless Access Point (AP) "hot spot" station capability for offering WLAN coverage to mobile units operating within each site's coverage zone (cell). • Installation and integration of strategic (point -to- point) wireless Bridge links, one between Hoag Hospital and the Lifeguard Headquarters and a second bridge link between Hoag Hospital and the NBPD headquarters for automatic relay of hot spot data traffic back to the NBPD Headquarters "wired" LAN /WAN infrastructure. • Material and wireless engineering services to prepare Newport Beach personnel for installing forty-five police vehicles with an integrated high- speed extended range (amplified) WLAN data communications capability. Specific contractor engineering and testing services will be directed at assisting the NBPD vehicle maintenance staff in the efficient integration, Notice of Proonetam Technical /Commercial Content 77u's document ,is subject to the resbicbbns Ilsted on Page 1. Captain Tim Riley • Reduced Scope Mobile • January 21, 2004 Wireless LAN CSG# 43346 R3 Page 3 System Quotation Estimate positioning, mounting, and installation of the WLAN system components within the vehicle. Vehicle hardware installation assistance and vehicle WLAN inspection and testing services will be provided for the first installed police vehicle, followed with material hardware provisioning only for the remaining forty-four vehicles. Each of our proposed fixed site wireless hot spot installations will employ a Cisco Aironet 350 Series Wireless Access Point unit supported by a Northrop Grumman exclusive extended range (amplified) WLAN system; consisting of a roof mounted (500mW) amplifier and a medium -gain 9dBi omni - directional antenna system. All designated wireless point -to -point backhaul and wireless relay site bridge links will employ the Cisco Aironet 350 Series Multifunction Bridge (MFB) unit(s) and an unamplified high -gain directional antenna system. Each WLAN hot spot AP site and centralized relay site's point -to -point wireless bridge system will provide for automatic "reach- back" connectivity from that particular hot spot site and /or the centralized backhaul Relay Site back to the NBPD Headquarters network. The designated Newport Beach sites proposed for WLAN installation have been listed as: • NBPD Headquarters (AP Hot Spot & WLAN Relay /System End Point Node) • Hoag Hospital (AP Hot Spot & WLAN Relay Node to NBPD Hdqtrs) • Lifeguard Headquarters (AP Hot Spot Node with WLAN Backhaul to Hoag Relay). The point -to -point (cross -city) wireless relay or wireless back -haul bridge links proposed will provide significant cost savings to the department by minimizing any required hot spot lease -line (T -1, Cable, DSL) recurring type charges. Each installed point -to -point wireless bridge unit installed will also support multipoint bridging capability for readiness in meeting future system expansion. Up to forty-five police vehicle units designated to have the capability of accessing the police department WLAN data system will be equipped and /or provisioned with a Cisco Aironet 350 Series Wireless Adapter PC Card for use with a PCMCIA (Type II) PC card slot equipped vehicle Mobile Data Computer (MDC) terminal. The MDC wireless adapter Card will also be additionally equipped and /or provisioned with a Northrop Grumman exclusive 1 -watt extended range (amplified) WLAN 5dBi mobile antenna system. The MDC's installed Cisco Aironet Wireless PC Card Adapter and connected one watt amplified antenna system will provide for high -speed extended range wireless LAN connectivity to any within line -of -sight (LOS) range fixed site infrastructure Access Point. The Northrop Grumman proposed extended range solution is one of the best solutions available on the market today. The wireless LAN system components and products employed are fully compliant with the Institute of Electrical and Electronic Engineers (IEEE) 802.11b standard, and they support industry Notice ofPronr/etary Technicallcommercia/ Lbntent This document is subject to the restri'ctons listed on Page I. Captain Tim Riley • Reduced Scope Mobile is January 21, 2004 Wireless LAN CSG# 43346 R3 Page 4 System Quotation Estimate standard Wireless - Fidelity Protected Access (WPA) security architecture with 128 - bit encryption and 802.1x Extensible Authentication Protocol (EAP). For additional enhanced wireless security the wireless network mobile clients will also support seamless integration with the Police Department's robust NetMotion Mobility virtual private network (VPN) security system. With a clear line -of -sight connection afforded between the fixed AP site antenna and the vehicle mobile antenna, the system can be expected to achieve a secure robust (11 Mbps) data exchange capability at ranges in excess of 1/z mile or greater. The Northrop Grumman solution will provide Newport Beach Police Department with state -of- the -art WLAN connectivity for its mobile units, while developing a system fully capable of expansion to take advantage of future growth and technological improvements. An in depth and detailed description of the project is provided in the enclosed detailed Statement of Work. Pricing The price to provide the services described above and in the attached detailed statement of work is: $145,073.00 Any additional support and required travel expenses required outside the quoted Statement of Work will be purchased by the Newport Beach Police Department at the prevailing Time and Materials (T &M) rates. Statement of Client Responsibilities: Newport Beach Police Department must provide and meet all of the responsibilities detailed below, described in the enclosed Statement of Work and scheduled in the project plan. If the tasks below are not completed as described, project timelines currently proposed in the project statement of work (enclosed Statement of Work, Appendix H) will need to be rescheduled and additional costs may be incurred and chargeable. 1. At each designated fixed site AP Hot Spot and /or Relay Site location, the Customer shall be responsible for providing a 120 -VAC, 15A electrical breaker /power box, receptacle, or distribution panel connection within 10' This document is subject to the tw Nd/ons listed on Page 1. Captain Tim Riley • Reduced Scope Mobile • January 21, 2004 Wireless LAN CSG# 43346 R3 Page 5 System Quotation Estimate of the fixed site's designated equipment and antenna mast installed location. 2. Any and all site - specific Customer contracted and /or provided for preparation work (i.e., electrical power and /or subcontractor roofing services) must be completed at least one week prior to any scheduled Northrop Grumman wireless installation actions as detailed in the project plan, enclosed Statement of Work, Appendix H. 3. The Customer shall be responsible (unless otherwise contracted) for all required internal building Cat 5 Ethernet cabling between each outdoor mounted WLAN AP and the site's wired T -1 lease line and /or internal LAN infrastructure. That is, the physical and logical (network configuration) connection to the fixed site's Ethernet hub, switch, server, CSU /DSU, or router connection port that ties the fixed site AP into the Customer's wired (or backbone) WAN infrastructure. 4. One of the Mobile Computer TCP /IP upgrade options proposed in quotation CSG # 43345 dated November 7, 2003 has been purchased and implemented. To this end, an extension of CSG quotation #43345 has been granted, and the quotation will be valid through March 31, 2004. 5. Northrop Grumman as the principal subcontractor for the WLAN installation is not a licensed electrical contractor, nor a licensed roofing contractor service. All electrical work, or specialized antenna installation, or cable building access work required in support of the wireless installation process will be subject to a change order request for appropriate customer sponsored, city contracted, and /or licensed subcontractor work resolution. 6. Based on the results of the site surveys some modifications may be necessary to the acceptance plan pass /fail criteria for fixed site or vehicles installations outlined in the enclosed Statement of Work, Appendix G. 7. Northrop Grumman has not included nor estimated any subcontractor costs for electrical or roofing specialized subcontractor work that may be required. 8. Northrop Grumman identification of required licensed subcontractor work cannot be completed without an on -site survey and engineering analysis covering each site. A site survey and engineering analysis is programmed within the Northrop Grumman proposal for early program completion upon contract award; and after such completion all licensed subcontractor work identified as being necessary shall be subject to a written change order to the Northrop Grumman proposal to capture scope of work and any additional cost adjustments. NoHre atProor&Vary rechnic (Camaerda /Content This document is subject to the restrictions listed on Page 1. Captain Tim Riley • Reduced Scope Mobile • January 21, 2004 Wireless LAN CSG# 43346 R3 Page 6 System Quotation Estimate 9. The Customer shall assist and support obtaining any necessary permits required in support of the wireless system installation, such as for the installation of rooftop antennas, antenna mast assemblies, and /or City Public Utilities inspection. 10. Equipment Selection Criteria — Northrop Grumman has elected to use the Cisco Aironet 350 Series Wireless; Mobile Mark Communication Antennas, and Teletronics International products for the Mobile WLAN system implementation described in the technical proposal. The Cisco Aironet wireless product line is Wi -Fi compliant for interoperability with other manufacturer wireless PC Cards or Access Points. 11. WLAN Limitations: WLAN communications is a 2.4 GHz frequency line of sight (LOS) technology. As such, the WLAN connectivity, communication range, signal quality, and data rates can be severely hindered by certain weather conditions, RF- interference, RF- multi -path, other WLAN systems operating within the same channel spectrum, or by LOS blockage and /or obstacles. Northrop Grumman will make every engineering effort to ensure the WLAN system link quality and range is maximized for the most effective WLAN communications. However, Northrop Grumman does not warrant the operation of the WLAN system against any of the above limitations should any of these conditions occur during or after the installations acceptance by the City. 12. Limitation: The FCC currently limits the transmit peak power to 1 -Watt (4 watts EiRP) at the 2.4GHz frequency band. This proposal assumes operation under or up to the 1 -Watt maximum power output. 13.Access to designated City and Customer fixed sites and site networking infrastructure (i.e., telephone closet), vehicle bays, and rooftops, as well as access to each type of vehicle identified for wireless installation will be required. Timely access will be provided per the mutually coordinated and approved project work schedule. Significant delays in access due to incomplete site prep work or unavailability of assets may necessitate contractor work stoppage and /or increased costs. Project delays may be subject to incurring additional contractor charges. Site visits and /or vehicle- engineering inspections will not be conducted without coordination with the City's WLAN Project Management staff. 14.Contractor Secured Storage Space - the Customer shall provide a secured storage space for equipment during the installation period. A minimum 10 -foot by 10 -foot secured space will be sufficient. 15.Maintenance: Telephonic (normal work hour: Sam — 5pm PST) WLAN technical assistance and maintenance support will be provided by the Notice of Pinoifetary Technical /Commercial Content This document is subject to the restictions listed on Page 1. Captain Tim Riley • Reduced Scope Mobile • January 21, 2004 Wireless LAN CSG# 43346 R3 Page 7 System Quotation Estimate contractor for a 30 -day maintenance period following the system's installation and acceptance. 16. Maintenance: The contractor 30 days of normal work hour telephonic technical assistance and maintenance support applies to assisting with customer problem diagnosis, system troubleshooting, configuration, repairing, and resolving deficiencies noted in the system /hardware during the maintenance period. 17. Maintenance: The contractor will provide for up to 16 hours of on -site contractor maintenance support services as maybe required over the 30 days maintenance period. 18. Maintenance: A maintenance item is defined as a hardware failure that results in a fixed site AP or vehicle wireless LAN card failing to provide for a wireless LAN connection to the headquarters network. 19. Maintenance: On -site contractor maintenance support required in excess of the 16 base hours will be billed and /or contracted for at a mutually accepted hourly labor rate. 20. Maintenance: After the 30 -day maintenance period all maintenance support becomes a sole responsibility of NBPD IT staff, unless otherwise separately contracted for. 21. Equipment warranty services shall be handled through Northrop Grumman Value Added Reseller (VAR) relationship warranty services or through the warranty service provided by the equipment manufacturer. Terms and Conditions: PSI standard terms and conditions apply to this quotation and are attached for your review. A project schedule will be agreed upon after receipt of a purchase order or properly executed contract acceptable to PSI. The CSG quotation number (433461113) must be included in all resulting purchase orders. This quotation will expire on March 19, 2004. Payment Terms: a. Hardware and Third -Parry Software and Services - 100% of the purchase price for the hardware shall be paid upon delivery to the Customer site. Partial deliveries, invoicing, and payment based on line item pricing provided by PSI shall be permitted. Notice of Proprietary Technical /Commerdal Content n1s document is subject to the restrictions listed on Page 1. Captain Tim Riley • Reduced Scope Mobile • January 21, 2004 Wireless LAN CSG# 43346 R3 Page 8 System Quotation Estimate b. PSI license fees shall be paid upon acceptance of PSI quotation or issuance of purchase order. c. PSI Software, Services, and Miscellaneous (Includes hardware delivery and installation. Bonding is not included unless specifically provided in the PSI Quote for Services) 1.) Upon Acceptance of PSI Quotation /Issuance of 35% Purchase Order 2.) Upon Installation of Software or Modifications on the 50% Test System or PSI Certifying That Software or Modifications Are Ready for Testing 3.) Upon Acceptance 15% Total Software, Services, & Miscellaneous 100% Acceptance; Acceptance will be met by successfully passing data packets at the designated minimum extended range stated in the enclosed Statement of Work, paragraph 2.2.1B with a less than 10% packet loss at the 11 Mbps rate (4 Mbps effective) as measured and recorded by the Cisco Aironet Client Utility, AP diagnostic tools, and /or other 3rd party throughput measurement tools. WLAN system acceptance testing for both range and effective aggregate throughput will be measured utilizing a standard data packet size of 1528 bytes. A Mobile WLAN System Equipment Installation & Acceptance Report is provided in the enclosed Statement of Work, Appendix G and will be utilized to document each site and Northrop Grumman installed vehicle's acceptance. Northrop Grumman PSI thanks you for the opportunity to work with you in this and all endeavors. Please don't hesitate to contact me at (702) 361 -2991 if I can be of further assistance. fits document is subject to Me restrictions listed on Page Z. Captain Tim Riley • Reduced Scope Mobile • January 21, 2004 Wireless LAN CSG# 43346 R3 Page 9 System Quotation Estimate Sincerely, Bill Reif Project Manager Northrop Grumman Public Safety, Inc. Enclosures: PSI Standard Terms and Conditions Newport Beach Police Department Mobile Wireless LAN Revised Statement of Work cc: Arrasmith, Poth, Kouri, File: PSI Notire offt o etary Tedmicai /Commercial Content This document is subject to Me res&kVons listed on Page 1. 117fOr1HOdtW7 Techno /agf 0 Newport Beach Police Department Mobile Wireless LAN System Revised Statement of Work January 2004 Restrictions on Disclosure of Data Under the Freedom of Information Act. This data, furnished in connection with the proposal, are deemed by Northrop Grumman to contain trade secrets and commercial or financial information which is privileged and confidential under 5 U.S.C. 522. Accordingly, such data shall not be disclosed outside of Newport Beach Police Department, Fairfax, VA and shall not be duplicated, used, or disclosed, in whole or in part, for any purpose other than to evaluate the proposal except as provided in the following legend. Restrictions on Disclosure and Use of Data (Apr 1984). This document includes data that shall not be disclosed outside the Newport Beach Police Department and shall not be duplicated, used, or disclosed, in whole or in part, for any purpose other than to evaluate this proposal. If, however, a contract is awarded to this company as a result of, or in connection with, the submission of these data, the Newport Beach Police Department shall have the right to duplicate, use, or disclose these data to the extent provided in the resulting contract This restriction does not limit the Newport Beach Police Departments right to use the information contained in these data if they are obtained from another source without restriction. The data subject to this restriction are contained on the sheets so marked. Newport eh Mobile AN JW� 0P �RMAMAX Revised Statement of Work �---' // nforJ=dOn Technology Executive Summary Northrop Grumman Information Technology (IT) and Mission Systems (MS), San Diego, is pleased to propose our solution for the integration of a mobile wireless local area network (WLAN) with the existing and planned wired infrastructure of Newport Beach Police Department, Newport Beach, California. By capitalizing on the inherent speed and mobility that cutting -edge wireless technology affords, it will be possible to seamlessly extend many of the capabilities of the wired network to mobile units operating throughout the city. Northrop Grumman has the skills, experience, and systems integration knowledge to provide Newport Beach with a flexible, expandable solution. As one of the nation's leading systems integration companies we have been involved in a wide variety of wireless projects across a spectrum of government and commercial wireless projects. We have supported both the US Marine Corps and US Army with battlefield advanced wireless communications systems. We have designed and integrated voice and data systems for the Forest Service fire towers in Prescott Arizona, and we have installed a robust voice (VoIP) and data wireless 802.11 b network for the US Forest Service in Descanso and Oak Grove, California. We have also provided a number of advanced technology and wireless 802.1 lb local area network live demonstrations for the Newport Beach, California Police Department and numerous other Northrop Grumman public safety customers. Northrop Grumman is fully ready to provide the right wireless LAN mobile solution to the Newport Beach Police Department for their high -speed mobility needs. Our proposal includes a complete mobile WLAN solution with a firm fixed price (FFP) for our engineering and installation services. Our cost quote includes pricing for: • Conducting three fixed site surveys at the designated sites below; • Completing a WLAN system design and engineering analysis; • Installation of the below designated city sites with an extended range wireless Access Point (AP) "hot spot" station capability for offering WLAN coverage to mobile units operating within each site's coverage zone (cell); • Installation and integration of strategic (point -to- point) wireless Bridge links, one between Hoag Hospital and the Lifeguard Headquarters and a second bridge link between Hoag Hospital and the NBPD headquarters for automatic relay of hot spot data traffic back to the NBPD Headquarters "wired" LANIWAN infrastructure; • Material and wireless engineering services for installing forty-five police vehicles with an integrated high -speed extended range (amplified) WLAN data communications capability. Specific contractor engineering and testing services will be directed at assisting the NBPD vehicle maintenance staff in the efficient integration, positioning, mounting, and installation of the WLAN system components within the vehicle. Vehicle hardware installation assistance and vehicle WLAN inspection and testing services will be provided for the first installed police vehicle, followed with material hardware provisioning only for the remaining forty-four vehicles; and Each of our proposed fixed site wireless hot spot installations will employ a Cisco Aironet 350 Series Wireless Access Point unit supported by a Northrop Grumman exclusive extended range (amplified) WLAN system; consisting of a roof mounted (500mW) amplifier and a medium -gain 9dBi omni- directional antenna system. All designated wireless point -to -point backhaul and wireless relay site bridge links will employ the Cisco Aironet 350 Series Multifunction Bridge (M B) unit(s) and an unamplified high -gain directional antenna system. Each WLAN hot spot AP site and centralized Newport Beach Mobile Wr A%IVAV ►RV GR_IJMMAM Revised Statement of Work �---� ! / niormjdbt7 Technolagy relay site's point -to -point wireless bridge system will provide for automatic "reach- back" connectivity from that particular hot spot site and/or the centralized backhaul Relay Site back to the NBPD Headquarters network. The designated Newport Beach sites proposed for WLAN installation have been listed as: • NBPD Headquarters (AP Hot Spot & WLAN Relay /System End Point Node) • Hoag Hospital (AP Hot Spot & WLAN Relay Node to NBPD Hdqtrs) • Lifeguard Headquarters (AP Hot Spot Node with WLAN Backhaul to Hoag Relay) The point -to -point (cross -city) wireless relay or wireless back -haul bridge links proposed will provide significant cost savings to the department by minimizing any required hot spot lease-line (T -1, Cable, DSL) recurring type charges. Each installed point -to -point wireless bridge unit installed will also support multipoint bridging capability for readiness in meeting future system expansion. Up to forty-five police vehicle units designated to have the capability of accessing the police department WLAN data system will be equipped and/or provisioned with a Cisco Aironet 350 Series Wireless Adapter PC Card for use with a PCMCIA (Type H) PC card slot equipped vehicle Mobile Data Computer (MDC) terminal. The MDC wireless adapter Card will also be additionally equipped and/or provisioned with a Northrop Grumman exclusive 1 -watt extended range (amplified) WLAN 5dBi mobile antenna system. The MDC's installed Cisco Aironet Wireless PC Card Adapter and connected one watt amplified antenna system will provide for high -speed extended range wireless LAN connectivity to any within line- of -sight (LOS) range fixed site infrastructure Access Point. The Northrop Grumman proposed extended range solution is one of the best solutions available on the market today. The wireless LAN system components and products employed are fully compliant with the Institute of Electrical and Electronic Engineers (IEEE) 802.11 b standard, and they support industry standard Wireless - Fidelity Protected Access (WPA) security architecture with 128 -bit encryption and 802.1x Extensible Authentication Protocol (EAP). For additional enhanced wireless security the wireless network mobile clients will also support seamless integration with the Police Department's robust NetMotion Mobility virtual private network (VPN) security system. With a clear line -of -sight connection afforded between the fixed AP site antenna and the vehicle mobile antenna, the system can be expected to achieve a secure robust (11 Mbps) data exchange capability at ranges in excess of %z mile or greater. The Northrop Grumman solution will provide Newport Beach Police Department with state -of -the -art WLAN connectivity for its mobile units, while developing a system fully capable of expansion to take advantage of future growth and technological improvements. Drawing on their extensive background in both the design and implementation of complete networking solutions, together with experience gained through highly innovative military and commercial ventures, our engineers are fully prepared to work with you to develop a network tailored to your unique needs. iii Newport eh Mobile o JV40WU AV ' G_RtIMMAN Revised Statement of Work _� ----' ! / n%rmation Technology Table of Contents IINTRODUCTION .............................................................................................................. ..............................1 2 WLAN SYSTEM PARAMETERS AND SPECIFICATIONS .......................................... ..............................1 APPENDIXC ................................................................................................................................. 2.1 COMPLIANCE WITH IEEE 802.11 B ...................................................................................... ..............................1 .............................19 2.2 ADDITIONAL TECHNICAL SPECIFICATIONS .......................................................................... ..............................2 2.2.1 Vehicle WLAN Devices ............................................................................................ ..............................2 2.2.2 Access Points ............................................................................................................ ............................... 3 2.2.3 Wireless Ethernet Adapters ....................................................................................... ..............................3 2_3 NETwoRK SECURIT Y ........................................................................................................... ..............................4 3 SCOPE OF WORK ............................................................................................................. ..............................4 3.1 ENGINEERING ANALYSIS AND DESIGN ................................................................................. ..............................4 3.1.1 Life -Cycle Costs ....................................................................................................... ............................... 5 3.1.2 Coverage Areas ........................................................................................................ ............................... 5 3.1.3 Power and Antenna Cabline ..................................................................................... ............................... 5 3.1.4 Equipment Placement and Channel Coverage .......................................................... ............................... 5 3.1.5 Data Securiri ............................................................................................................ ............................... 6 3.1.6 System Interfaces ..................................................................................................... ............................... 6 3.1.7 Vehicle Setup ........................................................................................................... ............................... 6 3.1.8 Exvectation/Limitations ........................................................................................... ............................... 6 3.2 NEWPORT BEACH POLICE DEPARTMENT WLAN INFRASTRUCTURE ................................... ..............................6 3.3 WLAN DESIGN ................................................................................................................... ..............................7 3.3.1 Newport each Police Department Wireless Backbone Infrastructure .................... ............................... 8 3.3.2 Point -to -Point (Multinoint) Central Hub Site Connectivity ..................................... ............................... 8 3.3.3 AP Hot Spot Bridging and Mobile Vehicle - 802.1 lb Wireless Communications ... ............................... 8 3.3.4 Fixed Site (Hot Spot/Relay) Antenna Systems, Amplifiers, and Outdoor Enclosures ............................ 9 31.5 Mobile Vehicle Antenna Systems, Amplifiers, and Installation ............................. ............................... 10 3_4 TECHNICAL APPROACH .................................................................................................... ............................... 10 3.4.1 Fixed Site AP Hot Spot —IEEE 802.11b WLAN ................................................... ............................... 11 3.4.2 Police Vehicle — IEEE 802.11b Mobile WLAN ..................................................... ............................... 12 3.4.3 Software ................................................................................................................. ............................... 13 315 IP ADDRESSES .................................................................................................................. ............................... 13 3_6 WLAN NETWORK SECURITY ............................................................................................. ............................. 13 4 SYSTEM TESTING, TRAINING, AND MAINTENANCE ............................................ .............................13 4_I SYSTEMTESTING .............................................................................................................. ............................... 13 4_2 SYSTEM WLAN TRAINING AND DOCUMENTATION .......................................................... ............................... 14 4.3 MAINTENANCE ................................................................................................................. ............................... 14 5 PROJECT PLAN ............................................................................................................... .............................15 APPENDIXA ................................................................................................................................. .............................16 ACRONYMLIST.. - - --- ... ................................................................... ............................... 16 APPENDIXB ................................................................................................................................. .............................18 IEEE8011113 OVERVIEW ........................................................................................................... .............................18 APPENDIXC ................................................................................................................................. .............................19 ASSUMPTIONS AND LIMITATIONS ........................................................................................ .............................19 APPENDIXD ................................................................................................................................. .............................22 SITE SURVEY ENGINEERING, ANALYSIS AND DESIGN STATEMENT OF WORK ........ .............................22 APPENDIXE ................................................................................................................................. .............................25 FIXED SITE WLAN INSTALLATION STATEMENT OF WORK ............................................. .............................25 iv Newport Beach Mobile o OP GRUMMAN Revised Statement of Work Information Technology APPENDIXF ................................................................................................................................. .............................29 VEHICLE WLAN INSTALLATION STATEMENT OF WORK ................................................. .............................29 APPENDIXG ................................................................................................................................. .............................32 MOBILE WIRELESS LAN EQUIPMENT INSTALLATION & ACCEPTANCE TEST REPORT ......................... 32 APPENDIXH ................................................................................................................................. .............................37 MOBILE WIRELESS LAN SYSTEM PROJECT PLAN .............................................................. .............................37 List of Figures Figure 1: Newport Beach WLAN Architecture ............................................................. ............................... 7 Figure 2. Building Vicinity Police Vehicle Communications ....................................... ............................... 9 is Newport Beach Mobile A Statement of Work 1 Introduction Northrop Grumman IT and MS, San Diego, is pleased to submit our proposal to integrate a state- of -the- art WLAN infrastructure with the wired and CDMA cellular data network presently supporting the Newport Beach Police Department in the execution of their law enforcement and public safety duties. We recognize the need to optimize limited resources in the pursuit of mission accomplishment and we possess the systems integration knowledge, skills, and experience to put this proven technology to work in a manner that is both practical and affordable. To achieve the most effective and efficient solution on behalf of Newport Beach, our process will encompass the following principal steps: • Project Planning Meeting • Site Survey and Engineering Analysis • Sits /System Design • Site and Vehicle Installations • System Testing and Final Design Report • Training • Maintenance The details provided in this document are based on a number of assumptions about the existing network serving the Newport Beach Police Department. These assumptions are enumerated in Appendix C. Additionally, the proposed site surveys, site installations, and/or vehicle installations, and the firm fixed price (FFP) price quotes accompanying this document have been based strictly upon the contractor's proposed detailed statement of work described in Appendices D, E, and F respectively. Note: On -site survey analysis, discussions, engineering, and prerequisite site work, as well as potential customer design changes could change the scope of work, services, scheduling, and/or quantities of equipment quoted by Northrop Grumman herein. Accordingly, any and all contractor and/or customer identified changes mutually agreed upon as necessary for meeting the objective and successful WLAN system installation will be identified and incorporated as written amendments to this proposal and the proposed price adjusted accordingly. 2 WLAN System Parameters and Specifications The objective system design and purpose for the Newport Beach Police Department Mobile Wireless LAN System installation is to wirelessly extend the traditional "police headquarters" wired LAN network out to mobile units operating throughout the city area. The following paragraphs describe the detailed technical parameters and specifications to be met by the WLAN system in meeting this objective design. The WLAN solution proposed by Northrop Grumman meets all elements for the below stated general requirements. 2.1 Compliance With IEEE 802.11 b Requirement 2.1A: All WLAN components proposed shall comply with IEEE 802.11 b technical standards. Northrop Grumman has elected to use the Cisco Aironet 350 Series product line for our basic solution and for each of the various enhanced solutions described in this proposal. All Cisco Aironet 350 Series are fully IEEE 802.11 b compliant. They were selected for their competitive pricing, reliability, versatility, and industry - leading performance, range, security and expansion capability. Newport Beach Mobile VAN mommma •GRIL MMAM Statement of Work �-- --,�... -- 117fOr37,7ad017 Techno%gy Requirement 2.1 B: 11 Mbps (4 Mbps Effective) Data Rate Capacity with Automatic Data Rate Scaling (minimum) All Cisco Aironet 350 Series WLAN components support a maximum data rate of up to 11 Mbps and feature automatic data rate scaling. As signal strength or link quality increases or decreases between the IEEE 802.11 b wireless client device(s) and the wireless Access Point (AP) the throughput speed will automatically scale between 11 Mbps, 5.5 Mbps, 2 Mbps, and 1 Mbps commensurately in order to maintain the link quality and maximize throughput performance. It should be noted however, that the data rate specified represents a raw peak data signaling rate and therefore does not represent the true effective (real) data throughput capacity for the network. Since 802.1 lb devices are essentially radio devices, they are subject to half - duplex operation — meaning that it will alternate between transmit and receive states. The typical upstream/downstream "effective aggregate" throughput speeds for real -time network data traffic is generally measured at 4 — 5 Mbps of aggregate data throughput or less than half of the advertised data signaling rate. The network's data capacity is also a "shared" bandwidth capacity between the wireless communicating devices. The total effective throughput (i.e., 4 — 5 Mbps) capacity for any singular wireless Access Point is always being shared between the multiple wireless 802.11 b client devices connected to and communicating with the same AP. Therefore, as the number wireless clients communicating to an AP increases, the individual client throughput will decrease to a lower amount based upon the number of other users also simultaneously communicating. This is true of all IEEE 802.1 lb devices. Requirement 2.1C: FCC Part 15 compliant (Class B device) Cisco Aironet 350 Series wireless products operate license -free under FCC Part 15 as Class B devices. 2.2Additional Technical Specifications 2.2.1 Vehicle WLAN Devices All vehicle WLAN devices shall have the following minimum technical specifications: Requirement 2.2.1A: 100 mW (20dBm) transmit power The Cisco Aironet 350 Series Wireless PC Card Adapter supports user selectable transmit power levels of 1mW, 5mW, 20mW, 50mW, and 100 mW (20 dBm) maximum as standard (non - amplified) commercial marketed Cisco Aironet features. Requirement 2.2.1 B: Extended range (112 -Mile) RF coverage capability (outdoor) The Northrop Grumman proposed Extended Range (Amplified) Mobile WLAN solution is specially engineered for use with the Cisco Aironet 350 Series Wireless products and will provide for a single user 11 Mbps (4 Mbps effective) data rate at a minimum range of 1/2 -mile provided with clear LOS signal path between the amplified fixed site AP antenna and the mobile vehicle's external mounted antenna system. Requirement 2.2.1C: Extended operating temperature range The Cisco Aironet 350 Series Wireless PC Card Adapter will operate between -221 to 158° F. The proposed rugged version of the Cisco Aironet 350 Series Wireless Access Point has an operating temperature range of between 4° and 13 PF. Requirement 2.2.1 D: Support common operating systems Cisco Aironet 350 Series wireless adapter products support the following operating systems: Windows 95, 98, NT 4.0, 2000, ME, XP, CE 2.11, CE 3.0, Mac OS 9.x, Mac OS X, and Linux. Newport Beach Mobile A Statement of Work 2.2.2 Access Points JWR7)VJTOP GRUMMAM // 7farmation Techno%gy Proposed fixed site APs shall have the following minimum technical specifications: Requirement 2.2.2A: Uplink: Auto- sensing, 10 /100BaseT Ethernet The Cisco Aironet 350 Series Wireless Access Point provides an auto - sensing 10 /10013aseT Ethernet uplink. Requirement 2.2.26: Plenum -rated durable metal housing The proposed ruggedized version of the Cisco Aironet 350 Series Wireless Access Point has a metal case for durability and plenum rating. Requirement 2.2.2C: External antenna port The ruggedized version of the Cisco Aironet 350 Series Wireless Access Point comes equipped with external antenna connection ports for antenna cabling and use with a variety of external auxiliary antennas. Requirement 2.2.2101; FCC Compliant External Amplified Outdoor -Rated Omni - directional Antennas Northrop Grumman has secured an exclusive FCC ID Grant for Operation of the Cisco Aironet 350 Series products with an Extended Range (amplified) Wireless LAN System. Each proposed fixed site AP installation includes this Northrop Grumman Extended Range System, which will consist of an integrated antenna mast outdoor mounted 500mW amplifier couple with a Mobile Mark 9 dBi Omni - directional Antenna. The total fixed site system output power capacity is +36 dBm (4W EiRP) maximum peak power. Northrop Grumman has designed this extended range system to meet maximum FCC output power specifications for maximum performance at very competitive prices. Requirement 2.2.2E: Low -loss RF transmission line with lightning arrestor Cisco offers low -loss RF transmission line and lightning protectors matched for optimal use with their Aironet products. The Cisco antenna cable is rated at 3.4 dB of loss per 50 -foot of cable. However, the Northrop Grumman Extended Range (amplified) WLAN system incorporates an Automatic Gain Control (AGC) two stage amplifier unit, which allows for variable lengths of transmission cable to be used in the system installations without cable loss penalties. The amplifier's main unit is mast mounted near the antenna for minimal signal cable loss and maximized signal power into the antenna. Non - amplified Access Point systems will utilize the same transmission cabling; however, they will not employ the two - stage AGC amplifier unit. Lightning Arrestor protection is designed within the fixed site system to protect equipment from surges up to 5,000 Amperes. We have fully incorporated these items into all of our fixed site wireless LAN solutions. 2.2.3 Wireless Ethernet Adapters Proposed WLAN adapters shall have the following minimum technical specifications: Requirement 2.2.3A: WLAN adapters shall be compatible with ruggedized laptop MDCs The Cisco Aironet 350 Series Wireless PC Card Adapter is an IEEE 802.11 standard wireless transceiver designed to be compatible in both form and function for use with portable computers equipped with a Type II PCMCIA card socket. Requirement 2.2.3B: Support Wi -Fi Protected Access (WPA) Security Architecture The Cisco Aironet 350 Series Wireless PC Card Adapter supports the WPA and standard WEP security architecture with 128 -bit encryption. Newport Beach Mobile A Statement of Work 2.3 Network Security Af Information Technologf The proposed WLAN will incorporate appropriate safeguards to prevent unauthorized access to Police Department data. Requirement 2.2A: All WLAN components shall incorporate a WEP encryption scheme All Cisco Aironet 350 Series wireless products support the standard WEP security architecture, and include 128 -bit encryption key. In addition, all Cisco Aironet products feature industry- leading WPA security architecture based on the IEEE 802.lx/EAP standard. Central to this architecture is the Extensible Authentication Protocol (EAP) that enables wireless client adapter manufacturers and Remote Access Dial -In User Service (RADIUS) server vendors to independently develop interoperable client- and server -side security software. This security architecture provides centralized user -based authentication integrated with network logon via utilization of an EAP - enabled RADIUS server. When the user supplies a username and password and/or certificate credential the client interacts with the RADIUS server through a Cisco Aironet AP. When the RADIUS server authenticates the client credentials, the server and client negotiate a single- session, single -user encryption key and the RADIUS server transmits the key to the AP. With this centralized and standards -based architecture, wireless security scales to meet the requirements of any organization. Requirement 2.2B: All WLAN links shall be protected with VPN encryption to prevent interception /infiltration by unauthorized users Northrop Grumman is fully knowledgeable in a wide variety of state -of -the -art Wireless LAN VPN Security solutions offered by third party security product vendors. The VPN security solution being employed to support the Newport Beach Mobile Wireless LAN system is the NetMotion Wireless, Inc., NetMotion Mobility wireless security solution. This VPN security product offers a dynamic state- of -the- art layer three VPN security solution architecture that allows for robust VPN data encryption and tunneling between the mobile client's computer and a dedicated NetMotion Mobility VPN Server device located at the police headquarters. The NetMotion Mobility solution provides for very robust Authentication, Authorizing, and Accounting (AAA \) services, 128 -bit AES encryption, wireless mobility, seamless subnet roaming, multiple network adapter (i.e., 802.11b, Ethernet, and/or CDMA) best throughput switching, and application session persistency control through a suite of easy to use Network Manager software components designed to work seamlessly together to eliminate the vulnerabilities often associated with wireless LAN mobility. 3 Scope of Work This section describes the general system architecture, basic tasks, and functionality for the proposed Mobile WLAN System. This scope of work for the survey, engineering, design and installation of a complete WLAN system is discussed with respect to our current understanding of the requirements for extending the reach of the department's present wired infrastructure to mobile units that will be operating throughout the city. The scope of work provided in this section is based on a number of preliminary survey and pre - contract assumptions about the existing network serving the Newport Beach Police Department. These assumptions are enumerated in Appendix C. Northrop Grumman has also delineated a detailed statement of work for contractor actions based upon this scope of work. These contractor statement of work actions have been delineated on a "per site survey," "per site installation," and "per vehicle installation" basis and are described in the attached Appendices D, E, and F respectively. All pricing accompanying this proposal offer has been provided based upon the identified assumptions, liabilities, and statements of work delineated in the identified appendices. 3.1 Engineering Analysis and Design Conducting an on -site engineering analysis and design review will be a critical step in the process of properly designing, engineering, and implementing the most effective and efficient WLAN solution to Newport Beach Mobile W GR J � Statement of Work 1�,� ------ / nfarmation Techno%gy support Newport Beach's public safety data communications system. It is a system -wide look at the fixed infrastructure as well the mobile environment to be supported, and will provide the background information essential to determining how to best implement WLAN technology to provide the required mobile data networking services. Designing a mobile wireless network is both a science and an art form. It involves examining the business requirement, examining each site and type of vehicle, recording physical characteristics at each site, studying maps and building drawings, conducting a walk - through, taking RF measurements, conducting inventories, and determining the wired and wireless connectivity requirements needed to support the mobile environment. The engineering analysis and design effort forms the master blueprint for the installation in that it specifies the total system requirements — the real end -to -end user applications, throughput requirements, the exact equipment needed, and the optimum locations for the placement of equipment and antennas. It provides for a solid understanding of how best to meet the Newport Beach requirements and, at the same time offers a forum for developing and discussing recommendations, enhancements, and system limitations, as well as the final system design capabilities. The following paragraphs describe the considerations and actions included in our engineering analysis and design effort. 3.1.1 Life -Cycle Costs At sites where the city does not own the buildings, the reoccurring lease costs for rooftop antenna space of commercial buildings becomes an economic factor in determining life -cycle costs of the wireless system. Identifying commercial buildings capable of supporting wireless communications and having the lowest lease space costs is paramount in minimizing this recurring cost. The city will provide for an initial list of all potentially usable buildings, towers, and other facilities, but this list will need to be investigated and validated as each site is surveyed for wireless feasibility, supportability, and recurring and/or non - recurring costs. If rooftop antenna space leases or agreements are not already in place, they need to be negotiated and the list prioritized accordingly. 3.1.2 Coverage Areas One of the key elements of a successful mobile WLAN system is the ability to attain optimum LOS communication for providing the best possible coverage to mobile units operating within a particular site's WLAN cell zone. To achieve this, antennas are usually placed at locations that have unobstructed fields of view (i.e., atop buildings, towers, or other high ground). Each designated antenna site will often need to be tested and analyzed for RF spectrum noise interference or other potential RF emitter interference. Wireless test links will need to be established and the cell area examined for its area of coverage to mobile units operating within the area, as well as to other potential relay or AP site buildings. From the coverage area analysis, the viability of each site for use as a WLAN site within the overall network can be ascertained and cost evaluated against degree of system coverage afforded. 3.1.3 Power and Antenna Cabling Part of engineering analysis and design is the determination of how to get power to the wireless devices. Depending on the circumstance, providing power to the wireless devices may require installation of power drops. The engineering analysis and design will also address the issues of antenna mast/antenna assembly mounting, grounding, antenna cabling, lightning protection, antenna support, and weatherproof outdoor enclosures placements. 3.1.4 Equipment Placement and Channel Coverage This step in the engineering analysis and design phase works in conjunction with the coverage area analysis and provides a thorough examination of each site. An analysis is conducted to determine the best channel selections to use to minimize effects of interference, allow for different multi - vehicle Newport Beach Mobile WON � GRUMMAN Statement of Work _—.- /nformation Technology communications aspects and maximize data throughput. The analysis is an in -depth examination to determine the operational characteristics, quantity and placement of the wireless devices. The process involves evaluating the properties of the space in which radio signals will be traveling to determine obstacles and interference that may affect signal strength. These obstacles can include metal, wood, glass, trees, walls, elevators, and equipment. The physical location and equipment mounting area, room, or space will be examined to determine the best wireless equipment mounting location with respect to electrical power concerns, wired network interface and cabling, antenna cabling runs, and finally antenna mast and antenna location and mounting. 3.1.5 Data Security Security is an important issue since wireless uses radio waves to transmit data. Standard wireless communications consist of 128 -bit WEP packet encryption. Engineering analysis and design will include a determination whether there is any significant throughput degradation for this level of encryption, as well as examine other increased security options such as EAP and RADIUS server user login authentication and VPN wireless solutions. Northrop Grumman's engineering team will discuss security issues with the Newport Beach IT staff and program network administrator to determine what final level of security, products, services, and encryption is required. 3.1.6 System Interfaces The Northrop Grumman engineering team will evaluate the interoperability of the wireless equipment with the existing wired LAN and cellular (Sprint) CDMA data infrastructure to determine if other system interfaces are required and how to best implement them and integrate the networks for seamless operations. In some cases, additional hardware or software may be required. 3.1.7 Vehicle Setup The engineering analysis and design effort will include a thorough examination of the setup of wireless equipment in vehicles.. This includes hardware mounting, power, connections, interfaces, and the location of components and antennas. It will also include collaborative technical discussions with the police department's vehicle maintenance staff involved with vehicle equipment installations to coordinate installation scheduling and planning, and to consolidate and coordinate as much of the installation process as possible. 3.1.8 Expectation /Limitations A Site/System Engineering Analysis & Design Out brief meeting will be held with the NBPD Project Manager and Network IT Staff to detail the findings, limitations, alternatives, and recommendations for the implementation of the WLAN system installation. The out -brief meeting will cover any final system design changes and will be based on all information and engineering notes derived during this phase of the project. The meeting will cover the final system details, findings, limitations, alternatives, schedules, and recommendations for the implementation of the WLAN system installation. Any identified system design, material, and/or engineering cost changes identified during the site survey process will be reported and documented in writing for change amendment to the programmed statement of work and any cost adjustment and approvals necessary prior to start of work. 3.2 Newport Beach Police Department WLAN Infrastructure A WLAN infrastructure will be installed in pre - designated Newport Beach Police Department and city owned/leased space buildings and vehicles to permit high -speed mobile data connectivity back to the department's internal Local Area Network & Wide Area Network (LAN/WAN) infrastructure. The mobile WLAN will extend the LAN/WAN backbone from each of the selected fixed sites located throughout the city to any mobile MDC units operating within the wireless cell range of that particular WLAN fixed site location (WLAN Hot Spot). Newport Beach Mobile Statement of Work AWArMAVP F i jvY algX 117foi-177,76on Technology Figure 1 (Newport . Beach WLAN Architecture) shown below offers an illustration of our concept fora citywide WLAN infrastructure, based on our understanding of the requirements for a mobile WLAN system in support of police and public safety services within Newport Beach. The primary purpose for this high -speed mobile WLAN is to allow transfer of non - urgent data files (i.e., large records management files, surface map updates, crime reports, etc.) between the vehicle MDC and police stations, fire stations, or other city public safety sites. Connectivity with the WAN backbone will be achieved by establishing a radio link between the WLAN card installed in the mobile MDC unit and any fixed location AP within LOS range of the vehicle. Note: The architecture in shown Figure I presents a "citywide" WLAN concept system. The statement of work outlined in this proposal will be limited strictly to material and engineering services supporting the mobile vehicles, NBPD Headquarters, Hoag Hospital, and Lifeguard Station sites only (i.e., highlighted sites). All other identified sites and /or connectivity are reflective of potential future WLAN System expansion. NWID C (Future) Nbbile i� L✓ Units _tf MMDC zl_ :' (Future) { To " M1Wl) D EIR rubble AP's (Future). NAID D hits fm tl (Future) Remote Relay Site!I C (Future) L NWID C Directimal Antenna (Future) NVMD C �II�IIN rry T -7 Leas eune,(Fuwre)_____ MNIDD 0.: ' rFuwrel fit. NWID C (Future) Nbbile i� L✓ Units _tf pii zl_ :' Fa:d Site { Re Relay Site NAID D d (Future) (Future) C NMDC To x Directimal Antenna (Future) kbbile turns AP NVMD C �II�IIN rry T -7 Leas eune,(Fuwre)_____ "TMotiile Unit Remote AP Site Hoa9Hospital NwID B (Future) (P -to-P) To VhLAN Mobile zl_ :' Fa:d Site COMA 'W.t � Hot Spots) To Sprint Public (C1310%) — Cellular Nehvork Am 1, Ill qqq „MOc x Directimal Antenna ' NVMD C �II�IIN rry q (Amplified) "TMotiile Unit ; To Mabile Units a a a a 4 a 4 f t 1#rb gt MMDA(Fulure) I'-to-MP ��Ilhllll� >a 61 ) Newport Center a (Future) a a a NWIDA a NWIDC (P -top) a (Ampl'rtled) a To - "° VhLAN Mobile 'a b M.AN Relay Backhaul lmpl'died) its ) VvLAN Backhaul "` Leased T -1 — CAT Cable ' - - -- r Omni Antenna IP Directimal Antenna Hot Spot& Backhaul(End) She 1N 0c (Future) r ` To BR AP'� Nbbile unit Remote Relay Site (Future) To ' MUDS NWIDC Abbile d (Future) lmpl'died) its ) AP - NAID B (Future) F �II�IIN rry _Ilk Hoa9Hospital NwID B _ _ _ (P -to-P) To Sprint Public (CONY) Cellular Network Figure 1: Newport Beach WLAN Architecture NAID C (Future) L BR AP a To Nbbile lRp?..FSI& Wits ai Remote Relay Site (Future) Hot Spot & Remote Relay site 3.3WLAN Design An overview of the major design elements proposed for the Newport Beach Police, Department Mobile WLAN is provided below, followed by a more detailed discussion in the succeeding paragraphs. Newport Beach Mobile WON �4ADUTMgOP GRUMMAN Statement of Work / ---- / reformation Technology Northrop Grumman will be responsible for providing on -site engineering support services, testing, analysis, materials, and wireless system component installation in support of the described WLAN system. 3.3.1 Newport Beach Police Department Wireless Backbone Infrastructure A wireless LAN backbone infrastructure will be installed to interconnect selected remote fixed -site relay buildings or cell sites to the Newport Beach Police Department Headquarters' wired network. Wireless LAN connectivity will essentially be extended from the rooftop of the Newport Beach Police Department to selected buildings in and around the city for providing a seamless wireless "backbone" infrastructure throughout the Newport Beach area. Figure 1, Newport Beach Wireless Architecture, shown above provides our concept system architecture of the wireless infrastructure links. This system infrastructure design is based upon our preliminary feasibility study testing and numerous discussions held over the last two years with the Newport Beach Police Department IT Staff. The seamless wireless backbone envisioned will be achieved by establishing line -of -sight wireless connectivity between each of the identified AP hot spot and wireless backhaul relay site locations. While only three selected sites will be physically installed during this proposal, the concept diagram shows how the system can be easily expanded to include additional hot spots and additional cross -city wireless and/or lease line relay/backhaul. The system topology shown in Figure 1 recommends a system wide implementation of installing the Cisco Systems Aironet 350 Series brand of wireless products. This wireless product and system configuration is recommended to provide the best performance and lowest cost for meeting the wireless features and characteristics demanded of the wireless network. Numerous other wireless manufacturer product lines are available and were considered — however, the Cisco Aironet product offers the best features for system wide performance, success and standardization. As always, this product selection may be subject to possible change should the detailed engineering analysis and design effort conclude it necessary to move to a different product to better meet a particular system requirement(s). 3.3.2 Point -to -Point (Multi point) Central Hub Site Connectivity The essential capability of the wireless backbone is a network of connected wireless point -to -point and/or point- to- multipoint connections. In Figure 1, the Newport Beach Police Department and Newport Beach area remote sites all act as intercity connection points or relay sites. Each of the designated remote sites will perform two system connectivity functions: • Serve as a local site point -to- multipoint (backhaul) data link relay back to Hoag Hospital, or in the future quite possibly to 610 Newport Center Drive and then to Hoag Hospital for backbone connectivity. • Serve as a WLAN access point (hot spot) link to any mobile vehicles operating (clear LOS) within their respective site's area of coverage (cell zone). Hoag Hospital (and to a lesser extent 610 Newport Center Drive), identified within the network diagram, will act as strategic cross -city multipoint hub site or connections point. These two sites would potentially provide wireless "bridge" connection to /from the outlying hot spot sites as shown in Figure 1. To perform this backhaul bridging function, each of the hub sites and each of the outlying relay sites will be outfitted with a Cisco Aironet 350 Multifunction Bridge unit that can be configured to operate in either a point -to -point or point -to- multipoint bridging mode. Together, the sites will serve to bridge the backbone wireless infrastructure across the city and back to the Newport Beach Police Department Headquarters. 3.3.3 AP Hot Spot Bridging and Mobile Vehicle - 802.11b Wireless Communications Each of the designated AP "hot spot" sites will offer WLAN communications access to police vehicles operating within LOS signal range of the local AP site. For this mobile vehicle WLAN functionality each Newport Beach Mobile WON 0 A fORMAO GRUMMAN Statement of Work — / ,-- IJMOI adOfl Techno %gy hot spot site will be equipped with a Cisco 350 Series Wireless Access Point unit and be configured for root (master) AP mode of operation. An Ethernet (crossover) cable or a small Ethernet Switch unit at the hot spot site will Ethernet link the AP unit to the site's co- located backhaul point -to -point or multipoint bridging system for automatic relay ( backhaul) of traffic onto the backbone wireless infrastructure. This will allow for multiple police vehicles operating within the area to wirelessly connect back into the NBPD network infrastructure. Figure 2, Building Vicinity Police Vehicle Communications, shows a conceptual picture of two buildings connected via the wireless backbone and having omni- directional communications with police vehicles in their vicinity. The vehicles' MDC installed Wireless PC card Adapter will provide for in range point -to- multipoint capability to any one of the Hot spot AP sites and allows for seamless vehicle roaming between the hot spot AP sites. Backbone. Directional between Communications between LY M AP AP ` y® HOAG - ;},'. HOSPITAL Omni - directional Wireless Communications in the Building Vicinity Omni - directional Wireless Communications in the Building Vicinity Figure 2. Building Vicinity Police Vehicle Communications 3.3.4 Fixed Site (Hot Spot/Relay) Antenna Systems, Amplifiers, and Outdoor Enclosures Each AP Hot Spot and /or Relay Node site will be outfitted with an antenna system (amplified or un- amplifiied) appropriate for maximizing LOS signal link quality, directivity, and wireless cell zone coverage. High gain directional antennas appropriate to FCC compliance will be utilized at all point -to- multipoint bridging (backhaul) links. Omni - directional antennas of appropriate gain for FCC compliance will be utilized for hot spot AP and mobile vehicle coverage. Antenna mast assemblies, antenna cabling, grounding, and lightning protection will be employed at each fixed site. The specific type of antenna mast assembly and cabling will be appropriate for the proper antenna mounting for each building's site survey evaluated and designed antenna location (i.e., tripod, non - penetrating, weighted skid, or side mount). The contractor is equipped to handle simple antenna mast installations and cabling runs. However, difficult and/or complex antenna mast, tower, and extensive cabling runs may need to be subcontracted to a specialized antenna installation company as may be determined during detailed engineering design. Difficult/complex antenna installations will be subject to an engineering change amendment to this proposal as necessary for antenna specialist subcontractor work. Outdoor environmental controlled enclosures will be employed as required to house the wireless equipment (AP's/Bridge units, amplifiers, Ethernet hub, etc.) near the antenna system for ease of installation, minimize cabling, and localized servicing of the system where necessary. However, the detailed on -site survey and engineering design may recommend indoor placement of the wireless equipment where facilities offer a more advantageous technical and /or cost savings measure. Outdoor enclosures assemblies have been included in our cost quote for all three sites. Newport Beach Mobile VON NOR, MIM •GRUMMAN Statement of Work �--- -_____. -- 117farmadO17 Techno%gy Electrical power distribution/receptacles /cabling for operating the wireless equipment at each fixed site will be a responsibility of the Newport Beach Police Department/city; or subsequently submitted for an engineering change amendment for appropriate electrical subcontractor work. External 2.4 GHz FCC certified and authorized RF amplifier units will be employed at each AP hot spot site for extended range omni- directional wireless communications to WLAN cell area mobile vehicles. Fixed site point- to- point/multipoint links will be installed as un- amplified links and utilize high gain directional antennas compatible with the selected equipment's (Cisco Bridge) inherent power output specifications to maximize link quality between the sites. 3.3.5 Mobile Vehicle Antenna Systems, Amplifiers, and Installation Police vehicles designated for WLAN capability will be outfitted with a Cisco Aironet 350 Series Wireless PC Card Adapter, cabling, 1 -watt RF amplifier unit, and a 5dBi vehicle antenna system. The physical location and installation of the amplifier unit, equipment powering, cabling, and mounting of the vehicle antenna will be a responsibility of the Newport Beach Police Department in close coordination, engineering, testing, and recommendation with the contractor. This collaborative installation responsibility is factored as a cost savings measure to the city in that the NBPD customer has represented that they have in -house vehicle maintenance personnel familiar with vehicular radio communications installations. Any pre or post contract award changes to the contractor's required detailed responsibilities for vehicle installations will require an engineering change amendment to this proposal contract in order to support vehicular communications systems subcontractor installation work. 3.4Technical Approach Northrop Grumman will provide contractor engineering and installation support for the proposed Mobile WLAN system. Each of the city selected fixed WLAN Access Point (AP) hot spot sites will contain at a minimum a single extended range "amplified" WLAN access point system and a WLAN backhaul bridge link system. Hoag Hospital, designated as a strategic centralized Relay Site, will also be equipped with a point -to -point (PtoP) WLAN bridging and directional antenna system for interconnecting the site back to the Police Department Headquarters. Hoag Hospital will support WLAN backhaul relay of data traffic between the Police Department Headquarters, Hoag Hospital, and the Lifeguard Headquarters AP Hot Spot fixed sites. Forty-five police vehicles will be provisioned for being equipped with a Mobile Data Computer (MDC) Wireless LAN client adapter and a Northrop Grumman exclusive "amplified" 5dBi mobile vehicle antenna system for extended range line -of -site (LOS) wireless connectivity to any in -range fixed AP sites. The below listed tasks will be completed by the contractor in support of the technical approach: The contractor will install a single Northrop Grumman Extended Range (amplified) Wireless LAN Access Point System at each designated fixed site `hot spot" location to provide area extended range WLAN (cell site) coverage. The installed Northrop Grumman Extended Range (amplified) Wireless LAN System will consist of: one Cisco Aironet 350 Series AP, one 500mW amplifier, one set low -loss RF cabling, one lightning arrestor, and one outdoor rated omni- directional antenna system. The antenna will be mast - mounted on the building rooftop or in a more appropriate antenna install location as determined by site survey. The contractor will install at the Lifeguard Headquarters designated "hot spot" location a WLAN "backhaul" Bridge System for the purpose of relaying each site's data traffic, under a point -to- point concept, to /from the WLAN system's centralized Relay Site node located at Hoag Hospital. Each site's WLAN Bridge System will consist of one Cisco Aironet 350 Series Wireless Multifunctional Bridge (MFB) unit, one set of low -loss RF cabling, lightning arrestor, and an outdoor rated high gain directional antenna system. The antenna system will be mast - mounted on the building rooftop space or in a more appropriate antenna mast installation location as best 10 Newport Beach Mobile N NORMS •GRUMMAN Statement of Work �----� lnfo"nation Technology determined by site survey. The Cisco MFB units will be configured for PtP operation and each sites antenna systems aligned for optimum performance. The contractor will install a strategic "backbone" point -to -point wireless LAN Relay system setup between the strategic designated AP hot spot sites located at Hoag Hospital and the Police Department Headquarters facility. The installed WLAN P -to -P Relay system at each site will consist of: one Cisco Aironet 350 Series Wireless Multifunctional Bridge (MFB) unit, one set of low -loss RF cabling, lightning arrestor, and an outdoor rated high gain directional antenna system. The antenna system will be mast - mounted on the building rooftop space or in a more appropriate antenna mast installation location as best determined by site survey. The Cisco MFB units will be configured for PtP operation and each site's antenna systems aligned for optimum performance Each designated police vehicle Mobile Data Computer (MDC) terminal/platform will be provisioned for the installation of a Cisco Aironet LMC -350 Wireless PC Card Adapter, accompanied by a 1 -watt amplifier unit and 5dBi mobile antenna system for extended range operation. The contractor will assist the NBPD vehicle maintenance staff with the WLAN hardware integration, positioning, and testing of the first vehicle's installation. All remaining and/or subsequent services will be directed at inspecting amplifier unit installations and supporting material delivery only for the remaining (44) vehicle fleet. hi support of the vehicle WLAN system installation, the contractor will also be responsible for: o Training and assisting the NBPD IT Staff with the installing, driver loading, and configuring of the Cisco Aironet LMC -350 wireless LAN adapter for proper wireless operation to the fixed site AP infrastructure. o 'Assist the NBPD IT Staff with loading and installing the NetMotion Mobility (VPN security) client software on each vehicle's MDC and configuring this software for proper secure operation. o Recommending and assisting the NBPD Vehicle Maintenance Staff with the positioning, testing, and installation of a 5dBi omni- directional mobile WLAN vehicle antenna and routing and connecting the antenna cable securely to the wireless adapter card on the first vehicle. o The customer may elect to subcontract separately the above vehicle WLAN antenna installation services. The contractor will therefore provide for material service tasking (i.e., software licensing and vehicle antenna hardware) and configuration services. • The contractor will assist the NBPD IT Staff with the installation and integration of a viable, robust, and private wireless LAN Security solution across the Police Departments wireless LAN network by activating and incorporating standard IEEE 802.11 b and WPA security features. • The contractor will assist the NBPD IT Staff with the integration of a NetMotion Mobility wireless VPN security solution in support of the mobile WLAN and cellular CDMA collective MDC data connectivity services for providing seamless data network switching and enhanced wireless security. • The contractor will conduct WLAN system performance and range testing in compliance with the system requirements criteria for each of the three fixed sites. 3.4.1 Fixed Site AP Hot Spot— IEEE 802.11b WLAN Each NBPD designated fixed AP hot spot site will be engineered and configured to communicate directly with Mobile WLAN vehicles that are operating within LOS signal range of the site. To allow for multiple vehicle connectivity as well as seamless vehicle roaming functionality between sites, each fixed site Cisco Aironet 350 Series Wireless APs will be configured for root mode of operation. In order to maximize Newport Beach Mobile �OR� GWF�J�� Statement of Work _�- -----' lnfOlmatram MCM70 10gy WLAN signal quality and range, a Northrop Grumman exclusive extended range amplified (and non- amplified) antenna system will be installed (external to the building) for each site's access point(s). Each AP will be configured with a non - agency descript but identical network name or Service Set .Identifier (SSID). This non - descript (unique) SSID, which can be set with up to 32 alphanumeric and special symbol characters, offers a degree of security to the overall wireless network by only permitting exactly matching SSID WLAN devices to gain connection and access to the Access Point. SSID broadcast functionality will be disabled on all fixed site APs to preclude rogue WLAN devices from querying for the city SSID network name. The city WLAN will be operated as a private WLAN network to the maximum extent possible. Designated fixed sites installed with multiple APs will have each AP configured for a separate non - overlapping channel assignment for co- located AP functionality and performance. Each AP will also be programmed with an (network management upgradeable) Access Control List (ACL) of those authorized Mobile WLAN PC card MAC addresses authorized by city network managers for wireless access to the designated AP sites. This AP ACL provides yet another layer of security on top of the unique SSID and the 128 -bit WEP encryption scheme offered by the Cisco Aironet products. The ACL will be centrally managed from a network management headquarters and capable of centralized network upgrade dissemination to the remote AP's. A robust WEP encryption scheme will be employed across the wireless network. The final determination of the most suitable WEP encryption scheme for the city WLAN network will require additional engineering discussions with city network managers. It should be noted that the Cisco Aironet products selected for this proposal offer the most versatile WEP encryption schemes available on today's IEEE 802.11b market. Static or Dynamic Internet Protocol (IP) functionality within the AP will be employed across the mobile wireless network based upon the network engineering discussions held with police department network managers and final decisions made regarding the wireless network IP architecture. 3.4.2 Police Vehicle— IEEE 802.11b Mobile WLAN Designated police vehicle MDC units will be equipped, engineered and configured to communicate directly with any city fixed site AP (or WLAN cell) operating within a %2 -mile radius (minimum) of the LOS signal range of the vehicle. Each vehicle will be configured with a roof /trunk - mounted 5dBi mobile antenna, antenna cabling 1 -watt amplifier, and Cisco Aironet LMC -350 Wireless Ethernet Adapter to provide for connection to the wireless network. The WLAN antenna installation for each particular type of vehicle will be installed so as to minimize or eliminate any potential co -sited radio interference between the new WLAN system and any previously installed radio equipment. To allow for seamless roaming between WLAN cell zones, all vehicles will have their WLAN PC Card SSID loaded and standardized to match the unique city WLAN Network ID. This mandatory matching of SSID between WLAN devices provides an added degree of low level security by allowing only matching SSID (vehicle WLAN and Fixed Site AP) devices to gain access through the AP. WLAN client management software will be loaded to each MDC unit for operator use in monitoring the strength and quality of the WLAN connection. Mobile IP functionality within the MDC will be activated based upon the mobile IP architecture required for flat network and/or subnet roaming between various different city network subnets. Additional engineering discussions with city network managers will be required to accurately define the Mobile IP and subnet - roaming scheme in detail. All authorized mobile vehicle WLAN network interface card MAC addresses will be loaded to the ACL on all city - networked WLAN fixed site APs. This AP ACL will provide for a degree of added security measure in conjunction with the WLAN networks unique 128 -bit WEP encryption scheme. A robust WEP encryption scheme will be employed across the wireless network, together with the NBPD elected use of the NetMotion Mobility (3d party vendor) VPN security solution. 12 Newport Beach MobileN NO�y� GRUMMAN Statement of Work /reformation Technology 3.4.3 Software The contractor will install the necessary Cisco Aironet wireless client adapter drivers, Client Utility Management software, and assist the NBPD IT Staff with the installation and configuration of the NetMotion Mobility VPN client software within each designated vehicle's MDC terminal. The Cisco Client Manager and NetMotion Client software tools will allow for the local configuration and management of the wireless client adapter, VPN security, as well as provide for a link status monitoring capability. Cisco Aironet Access Point management software is embedded with the AP firmware and can be exercised for configuration and AP management through a direct or network Telnet connection, a network or direct (cross -over) Ethernet via HTTP Web browser, or through a direct serial Hyper Terminal connection to the AP. NetMotion Mobility Server management software, to include system administrator's guide, will be loaded to the NetMotion Mobility server and password protected for secure access application use by the Network Administrator and/or designated Network Security Manager(s). No other direct WLAN system related software applications have been specified for use by Newport Beach with the WLAN system. 3.51P Addresses The mobile IP scheme, as well as any dedicated fixed site IP addresses, have not been isolated and assigned within this proposal offer. The IP scheme necessary to support the WLAN will be assigned subsequent to required detailed planning and system design site survey discussions with the city IT network management staff. The contractor will maintain WLAN network configuration management control over the WLAN components and configuration parameters. The configuration management records will be delivered to the city upon final WLAN system acceptance. 3.6WLAN Network Security Network security will be incorporated across the proposed WLAN using unique assigned network SSID for the WLAN component devices, AP ACLs, and the employment of a 128 -bit WEP encryption scheme. The 128 -bit WEP encryption code string will initially be set by the contractor and held privately with the city IT Network Manager. The NBPD IT Network Manager will change the WEP encryption code after the system has been accepted. Cisco Aironet 350 Series Wireless Ethernet Adapters support the standard WEP security architecture, and include 128 -bit encryption key. The mobile wireless LAN system will be further Security protected per the NBPD elected and separately contracted security solution using NetMotion, Inc., NetMotion Mobility wireless VPN security product. In addition, the Cisco Aironet AP product incorporates Wi -Fi Protected Access (WPA) that is fully compatible with any centralized security architecture based on the IEEE 802.lx standard. Central to this WPA architecture is the EAP protocol that enables the wireless Ethernet adapter to interoperate with a RADIUS server. This WAP security architecture provides a centralized user -based authentication, integrated network logon, and a dynamic per session WEP key rotation capability. The feasibility of incorporating the WPA, EAP and RADIUS server architecture across the WLAN network will be fully investigated with the Newport Beach Police Department IT Network Manager. This.enhanced security measure may require additional contract funding for implementation and will be a subject of design network management discussions with the police department IT network management staff for potential change order implementation and funding. 4 System Testing, Training, and Maintenance 4A System Testing WLAN system operation, security administration, data throughput, signal quality, and LOS range testing will be conducted throughout the installation process. This testing will include running continuous 13 Newport Beach Mobile A MORMAVD 4GAMWMAN Statement of Work _,�. -- ---- / 1J7fO1M2 on Techno%gy diagnostics for various lengths and at different times to determine if there are periods when sporadic interference or anomalies arise. MDC applications slated for operation over the WLAN connectivity link will be validated for performance. It should be noted, however, that certain applications might not be tolerant of intermittent WLAN outage conditions that may occur when the Mobile WLAN vehicle roams between AP sites or is periodically blocked by obstructions. Northrop Grumman will not be responsible for applications unable to tolerate the intermittent WLAN connectivity that often accompanies a mobile environment. The NBPD wide area cellular coverage (CDMA) "primary" data network system being provided by Sprint along with the NetMotion Mobility security solution have both been pre - selected and contracted separately for use by NBPD. While the contractor will provide for all necessary engineering and configuration assistance to the NBPD IT Staff for the successful integration of the CDMA and NetMotion systems with the high -speed WLAN system, the contractor will not be responsible for either system's unsuccessful integration or operation with the WLAN system installation contract should either system (CDMA or NetMotion) be found to be incompatible with the proposed WLAN system and/or WLAN architecture. WLAN system acceptance testing for both range and effective aggregate throughput will be measured utilizing a standard data packet size of 1528 bytes. Acceptance will be met by successfully passing data packets at the designated minimum extended range stated in paragraph 2.2.1B with a less than 10% packet loss at the 11 Mbps rate (4 Mbps effective) as measured and recorded by the Cisco Aironet Client Utility, AP diagnostic tools, and/or other 3`d party throughput measurement tools. A Mobile WLAN System Equipment Installation & Acceptance Report is provided in Appendix G and will be utilized to document each site and vehicle's acceptance. Additional throughput and performance measurement programs will also be used to analyze, document, and record throughput capacity and speed. These programs include the NetIQ Q- Check, Ipswitch WS_Ping ProPack, and WildPackets Airopeak measurement and analysis tools. 4.2System WLAN Training and Documentation Once the WLAN system is fully installed, integrated and operational, the Northrop Grumman WLAN team will provide one day of classroom training and hands -on diagnostic troubleshooting of the WLAN system to the NBPD IT Staff. Significant periods of training will also be afforded to the NBPD IT staff as part of the contractors integrated On -The -Job (OJT) learning partnership as the system installations progress. Training will be conducted for up to five basic skilled Network IT staff personnel. The training objective will be to facilitate both day -to -day management of the WLAN system and its troubleshooting /repair. Each student will be provided with a complete set of equipment User's Guides for the Cisco Aironet equipment, NetMotion System Administration, along with link identification information for the appropriate Cisco Aironet and NetMotion Wireless web site links for software updates and driver downloads that may prove necessary in support of future enhancements or repairs to the WLAN system equipment. A complete "as built" documentation package for the Newport Beach Police Department Mobile WLAN system will be delivered as part of the system's final test and acceptance process. 4.3 Maintenance Maintenance support services will commence following contractor delivered training and the acceptance of the system or upon commencement of beneficial use by Customer, whichever occurs first. The contractor will also provide for 30 days of normal work hour telephonic maintenance support to the NBPD IT staff in support of assisting with problem diagnosis, system troubleshooting, configuration, repairing, and resolving deficiencies noted in the system/hardware during the maintenance period. Included within the 30 day maintenance period is up to 16 hours of on -site contractor maintenance support services as may be required over the maintenance period. A maintenance item is defined as a hardware failure that results in a fixed site AP or vehicle wireless LAN card failing to provide for a wireless LAN connection to the headquarters network. After the 30 -day maintenance period all 14 Newport Beach Mobile 1 N �A,W� CAVOMI AN Statement of Work 117f01mad017 MC1117010gy maintenance support becomes a responsibility of NI3PD IT staff. On -site contractor maintenance support in excess of the 16 base hours will be billed/contracted for at a mutually agreed hourly labor rate. Equipment warranty service repair or replacement will be executed via the contractor per Value Added Reseller (VAR) Agreements with equipment manufacturers. Equipment not covered under exclusive VAR warranty will be deferred to standard equipment warranty offered by the equipment's manufacturer. 5 Project Plan Northrop Grumman has drafted a preliminary project schedule based upon best -known information at the time of this proposal submission. The project plan entails the following principal tasks: • Project Planning Meeting • Site Survey of 3 Fixed Site WLAN locations and 1 vehicle type • System Design Analysis • Phased Fixed Site WLAN System Installs (3 phases) • WLAN System Integration • System Testing, Training, and Acceptance • Maintenance Support This project schedule will be updated and revised to encompass any changes necessary based upon on -site survey analyses, city site and vehicle availability, and/or upon completion of detailed discussions with the N13PD IT Project Manager, NBPD IT staff, and Northrop Grumman Project Manager. This plan mandates an initial planning and site survey meeting to update, validate, and refine the scheduled tasks. is 16 AN Newport Beach Mobile NORMAVO PGRZ/MMAM Statement of Work �---� / / ntormation Technology Appendix A Acronym List AC Alternating Current ACL Access Control List AES Advanced Encryption Standard AP Access Point CDPD Cellular Digital Packet Data COTS Commercial - Off -The -Shelf dB Decibel dBi Decibels over an isotropic radiator dBm Power (in decibels) relative to 1 milliwatt DC Direct Current DMS Defense Mission Systems DSSS Direct Sequence Spread - Spectrum EAP Extensible Authentication Protocol EIA Electronics Industry Association EiRP Equivalent Isotropic Radiated Power FCC Federal Communications Commission FHSS Frequency Hopping Spread - Spectrum FIPS Federal Information Processing Standards HPC Handheld Personal Computer IEEE Institute of Electrical and Electronic Engineers IP Internet Protocol IT Information Technology LAN Local Area Network LOS Line -of -sight MAC Media Access Control MDC Mobile Data Computer mW Milliwatt NIST National Institute of Standards and Technology PCMCIA Personal Computer Memory Card International Association PDA Personal Digital Assistant RADIUS Remote Access Dial -In User Service RD -LAP Radio Data -Link Access Procedure RF Radio Frequency SSID Service Set Identifier TIA Telecommunications Industry Association VAC Volts Alternating Current VAR Value Added Reseller VDC Volts Direct Current VPN Virtual Private Network WAN Wide Area Network WPA Wi -Fi Protected Access WEP Wired Equivalent Privacy Wi -Fi Wireless Fidelity WLAN Wireless Local Area Network 16 Newport Beach Mobile VAN Statement of Work 17 Newport Beach Mobile NOA,THRO 4GRUMMAM Statement of Work / /nf0/MZ ion Technology Appendix B IEEE 802.11 b Overview The Institute of Electrical and Electronic Engineers (IEEE) 802.11 wireless standard specifies and authorizes the operation of Federal Communications Commission (FCC) unlicensed wireless high speed Radio Frequency (RF) data communications in the 2.4 GHz frequency band. The specification covers Infrared, Frequency Hopping Spread Spectrum (FHSS) and Direct Sequence Spread Spectrum (DSSS) technologies. FHSS technology under 802.11 operates mainly at 2.4 GHz with a throughput of 1 -2 Mbps. DSSS technology, however, operates under an enhanced version of the IEEE specification known as 802.1 lb. This 802.1 lb specification allows DSSS to operate at 2.4 GHz with a variable throughput capability of 1, 2, 5.5 and 11 Mbps. The benefit of the DSSS 802.11 b wireless communications is the specification's higher bandwidth capabilities or greatly improved data transfer speed over offered by 802.11 FHSS or the many other RF mobile radio data communications mediums operating in the 400, 450, 800, and 900 MHz frequency bands. This higher bandwidth capability offers a highly attractive factor for an ability to implement WLANs within the very dynamic mobile and enterprise environments. IEEE 802.11 b technology facilitates the creation of wireless networking with data throughput and performance capabilities very similar to that found in many typical wired Ethernet LAN networks. It should be noted, however, that there are some potential limitations associated with 802.11 b technology. The higher operating frequency (2.4GHz) of 802.11 b provides for an inherently shorter communication range of the RF signal for a given power output when measured against more traditional mobile radio (voice /data) communications systems. Secondly, 802.11 b technology is a "radio" technology and as such, it is primarily a half - duplex radio device technology. The advertised throughput speeds, such as 11 Mbps, are raw data rates. The effective throughput speeds are generally less than half their advertised rates due to overhead and their half - duplex radio nature. As with most low power RF devices, information transfer and best data rate speed is achieved only when clear LOS communication is maintained between radio devices. The FCC has designated that the maximum power output of 802.1 lb wireless radio transmissions can be 1 -Watt peak power, or a signal strength of not more than +36dB with any given omni - directional antenna (i.e., 4 Watts EiRP - Effective Isotropic Radiated Power). Most of the commercial- off-the -shelf (COTS) 802.1 lb technology equipment operates at typical power levels of between 1 to 100mW — well below the FCC maximum power specification. Our baseline approach for the WLAN uses the Cisco Aironet WLAN products due to their feature of offering the highest commercially available output power (100mW) and best overall WLAN performance. This Northrop Grumman proposal presents various wireless system enhancement options that take advantage of the higher available FCC power specifications. By amplifying the output signal of the COTS wireless product, it is possible to significantly increase mobile unit LOS communication range and signal quality within a wireless cell zone. The amplifiers and antenna systems used in our proposed enhancement options will be FCC Part 15 compliant, FCC certified and authorized, and professionally installed for use with the proposed Cisco Aironet product. As with all commercially available WLAN technology products, it should be clearly noted that WLAN systems are very much a direct LOS short-range dependent system. Best communications link quality, throughput speed, and advertised communications ranges are achieved only when clear LOS is maintained between the wireless communications devices. Amplification of the wireless signal can greatly enhance the LOS range and signal quality of the standard wireless product, and in many cases will even help to overcome nearby LOS obstacles and other interference issues. However, WLAN remains primarily a direct LOS communications medium. 18 Newport Beach Mobile N AAVV?MR •_G_A[WJ%4N Statement of Work �,� ---- / 117f0rmad017 Techno%gy Appendix C Assumptions and Limitations Northrop Grumman makes the following contractor assumptions and limitations pursuant to a WLAN system proposal to the City of Newport Beach Police Department as the contractor for the Newport Beach Police Department Mobile WLAN Proposal: With and between City of Newport Beach Police Department (hereafter referred to as NBPD or customer) and Northrop Grumman (hereafter referred to as Contractor). The customer must provide and meet all identified customer responsibilities detailed below, described in the Statement of Work and scheduled in the project plan. If the tasks below are not completed as described, project timelines currently proposed in the project plan, Appendix H will need to be rescheduled and additional costs may be incurred and chargeable to the customer. 1. At each designated fixed site AP Hot Spot and/or Relay Site location, the Customer shall be responsible for providing a 120 -VAC, 15A electrical breaker /power box, receptacle, or distribution panel connection within 10' of the fixed site's designated equipment and antenna mast installed location. 2. Any and all site - specific Customer contracted and/or provided for preparation work (i.e., electrical power and /or subcontractor roofing services) must be completed at least one week prior to any scheduled Northrop Grumman wireless installation actions as detailed in the project plan, Appendix H. 3. The Customer shall be responsible (unless otherwise contracted) for all required internal building Cat 5 Ethernet cabling between each outdoor mounted WLAN AP and the site's wired T -1 lease line and/or internal LAN infrastructure. That is, the physical and logical (network configuration) connection to the fixed site's Ethernet hub, switch, server, CSU/DSU, or router connection port that ties the fixed site AP into the Customer's wired (or backbone) WAN infrastructure. 4. One of the Mobile Computer TCP/IP upgrade options proposed in quotation CSG # 43345 dated November 7, 2003 has been purchased and implemented. To this end, an extension of CSG quotation #43345 has been granted, and the quotation will be valid through March 31, 2004. 5. Northrop Grumman as the principal subcontractor for the WLAN installation is not a licensed electrical contractor, nor a licensed roofing contractor service. All electrical work, or specialized antenna installation, or cable building access work required in support of the wireless installation process will be subject to a change order request for appropriate customer sponsored, city contracted, and/or licensed subcontractor work resolution. 6. Based on the results of the site surveys some modifications may be necessary to the acceptance plan pass/fail criteria for fixed site or vehicles installations outlined in Appendix G. 7. Northrop Grumman has not included nor estimated any subcontractor costs for electrical or roofing specialized subcontractor work that may be required. 8. Northrop Grumman identification of required licensed subcontractor work cannot be completed without an on -site survey and engineering analysis covering each site. A site survey and engineering analysis is programmed within the Northrop Grumman proposal for early program completion upon contract award; and after such completion all licensed subcontractor work identified as being necessary shall be subject to a written change order to the Northrop Grumman proposal to capture scope of work and any additional cost adjustments. IL'] Newport Beach Mobile MON � GR,L VJWAN Statement of Work 117farmaN0J7 Techno /agy 9. The Customer shall assist and support obtaining any necessary permits required in support of the wireless system installation, such as for the installation of rooftop antennas, antenna mast assemblies, and/or City Public Utilities inspection. 10. Equipment Selection Criteria — Northrop Grumman has elected to use the Cisco Aironet 350 Series Wireless; Mobile Mark Communication Antennas, and Teletronics International products for the Mobile WLAN system implementation described in the technical proposal. The Cisco Aironet wireless product line is Wi -Fi compliant for interoperability with other manufacturer wireless PC Cards or Access Points. 11. WLAN Limitations: WLAN communications is a 2.4 GHz frequency line of sight (LOS) technology. As such, the WLAN connectivity, communication range, signal quality, and data rates can be severely hindered by certain weather conditions, RF- interference, RF- multi -path, other WLAN systems operating within the same channel spectrum, or by LOS blockage and/or obstacles. Northrop Grumman will make every engineering effort to ensure the WLAN system link quality and range is maximized for the most effective WLAN communications. However, Northrop Grumman does not warrant the operation of the WLAN system against any of the above limitations should any of these conditions occur during or after the installations acceptance by the City. 12. Limitation: The FCC currently limits the transmit peak power to I -Watt (4 watts EiRP) at the 2.4GHz frequency band. This proposal assumes operation under or up to the 1 -Watt maximum power output. 13. Access to designated City and Customer fixed sites and site networking infrastructure (i.e., telephone closet), vehicle bays, and rooftops, as well as access to each type of vehicle identified for wireless installation will be required. Timely access will be provided per the mutually coordinated and approved project work schedule. Significant delays in access due to incomplete site prep work or unavailability of assets may necessitate contractor work stoppage and/or increased costs. Project delays may be subject to incurring additional contractor charges. Sitq visits and/or vehicle - engineering inspections will not be conducted without coordination with the City's WLAN Project Management staff. 14. Contractor Secured Storage Space - the Customer shall provide a secured storage space for equipment during the installation period. A minimum 10 -foot by 10 -foot secured space will be sufficient. 15. Maintenance: Telephonic (normal work hour: 8am — 5pm PST) WLAN technical assistance and maintenance support will be provided by the contractor for a 30 -day maintenance period following the system's installation and acceptance. 16. Maintenance: The contractor 30 days of normal work hour telephonic technical assistance and maintenance support applies to assisting with customer problem diagnosis, system troubleshooting, configuration, repairing, and resolving deficiencies noted in the system/hardware during the maintenance period. 17. Maintenance: The contractor will provide for up to 16 hours of on -site contractor maintenance support services as maybe required over the 30 days maintenance period. 18. Maintenance: A maintenance item is defined as a hardware failure that results in a fixed site AP or vehicle wireless LAN card failing to provide for a wireless LAN connection to the headquarters network. 19. Maintenance: On -site contractor maintenance support required in excess of the 16 base hours will be billed and/or contracted for at a mutually accepted hourly labor rate. 20 Newport Beach Mobile VON AydRMAVO •GR[IMMAN Statement of Work 117&rmadOff Techna/ogy 20. Maintenance: After the 30 -day maintenance period all maintenance support becomes a sole responsibility ofNl3PD IT staff, unless otherwise separately contracted for. 21. Equipment warranty services shall be handled through Northrop Grumman Value Added Reseller (VAR) relationship warranty services or through the warranty service provided by the equipment manufacturer. 21 Newport Beach Mobile 1VG'RTMAVOP GRWldM.4N! Statement of Work �---- --- /reformation Techno%gy Appendix D Site Survey Engineering, Analysis and Design Statement of Work SOW 1.0 Introduction. This Statement of Work defines the Services and Deliverables that Northrop Grumman shall provide to the customer under the terms of this proposal for the initial planning meeting and site survey portions of the project plan detailed in paragraph five. The site survey engineering, analysis and design effort is an important and highly critical step in successful mobile wireless LAN implementation. It is a system wide look, as well as a very detailed "per site" and "per vehicle" type evaluation necessary for the wireless system's effective and efficient engineering design. It will provide the final equipment and labor requirements. The initial planning meeting and subsequent site surveys are expected to incorporate a detailed discussion of the entire project. It is considered a mandatory project event and is identified below as the initial site survey /planning meeting. This planning meeting is intended to ensure all parties are operating under congruent expectations prior to project start. SOW 2.0 Scope. This task includes analysis of the site locations, determining user requirements, optimizing equipment location and coverage, testing, identifying material and estimating WLAN system performance and coverage. SOW 3.0 Description of Work. The contractor will accomplish the following site survey engineering, analysis, and design tasks at each site location: 3.1 Meet with the NI3PD Project Manager and staff to address the following wired and wireless system network and individual site survey issues: I) Wireless business requirements 2) Wired (and wireless) network infrastructure 3) Security architecture, policies, and requirements 4) Wireless mobility needs (vehicular and dismounted) 5) Fixed site stations, buildings, antenna towers, and/or other similar type facilities infrastructure for location and potential use in wireless system's integration needs 6) Mobile vehicle platform's, types, and numbers 7) System -wide Information Exchange Requirements (IER's), Subnets, and IP Routing 8) Evaluate scheduling constraints 9) Identify other business constraints (work hours, etc) 10) Review approach to knowledge transfer (documentation, training) 11) Review approach for maintenance support 12) Identify additional resources required 13) Review the parameters for customer acceptance 22 Newport Beach Mobile AN ArOJU MM V AUMMAN Statement of Work �--- -` // nf0")72 0I7 MC&7010gy 3.2 Conduct a physical site survey of each proposed fixed site location, building, or facility in coordination with the NBPD WLAN Project Manager and each site facility manager. 3.3 Conduct a physical survey of each proposed vehicle type in coordination with the NBPD WLAN Project Manager, Vehicle Dispatch Manager, and any potential designated vehicle installation subcontractor. 3.4 Verify each vehicle type's mobile antenna installation location, positioning, and cabling with the NBPD WLAN Project Manager and in coordination with any proposed vehicle installation subcontractor. 3.5 Perform RF spectrum analysis measurements and link tests as required to support on -site WLAN feasibility analysis, interference identification and mitigation, and identify any potential LOS or range issues. 3.6 Determine each site's detailed power requirements for City, subcontractor, and/or facility manager servicing, installation, and provisioning. 3.7 Determine optimum location, positioning, and mounting of each site's installed wireless equipment, antenna, and /or antenna mast system(s) through the City Building & Plans Dept. and/or NBPD WLAN Project Manager and in coordination with each individual site's facility/property manager. 3.8 Develop site approvals for the optimum building cabling access port, cabling runs, grounding, and network interface requirements through the NBPD WLAN Project Manager and in coordination with each individual site's facility/property manager. 3.9 Coordinate with the NBPD WLAN Project Manager and NBPD IT staff regarding defined Customer responsibilities for the system's "wired" network interface and NBPD internal network configuration for allowing and gaining access connection, switching, and routing over the NBPD's current WAN network infrastructure. 3.10 Record and document each site's physical survey conducted at each City designated and/or preliminary listed site identified, preferred, or recommended for wireless equipment installation and integration consideration as a fixed site WLAN access point (cell) hot spot station. 3.11 Develop a refined material, labor, and/or subcontractor cost estimate for each fixed site and vehicle type platform designated for wireless equipment installation and wireless LAN system integration based on survey results. 3.12 Develop and present to the NBPD WLAN Project Manager a complete Mobile Wireless System preliminary design out brieftreport; supplemented by detailed individual "per site" engineering notes and design specifications for NBPD use in assessing a GO or NO GO decision for continued contractor installation services on a per site and/or per vehicle basis. 3.13 Submit to the NBPD Program Manager for concurrence and approval any necessary program cost changes and amendments necessary to properly support the preliminary system design. SOW 4.0 Deliverables. 4.1 Revised Cost estimate and identified change amendment(s) for each fixed site as required, negotiated, and agreed upon between Northrop Grumman and the NBPD WLAN Project Manager. 23 Newport Beach Mobile VAN /VOR77070•GRLAIIAMAM Statement of Work ,----- 117folmatron Techno%gy 4.2 Revised Cost estimate and identified change amendment(s) for each vehicle as required, negotiated, and agreed upon between Northrop Grumman and the NBPD WLAN Project Manager. 4.3 Updated project plan for installation. SOW 5.0 Customer Support Requirements. 5.1 The customer will provide a detailed list of desired fixed site locations and specific vehicle type platforms for WLAN system installation. 5.2 The customer will provide address information, site /facility points of contact, and phone numbers for all sites and vehicles designated for or having the potential for site survey review. 5.3 The customer shall provide timely access to each fixed installation site and vehicle. 24 Newport Beach Mobile 1 N ANDJU �RO•ORMSOW.MV Statement of Work /�----- / nf01M2 ion Technology APPENDIX E Fixed Site WLAN Installation Statement of Work SOW 1.0 Introduction. This Statement of Work defines the Services and Deliverables that Northrop Grumman shall provide to the customer under the terms of this proposal for the fixed site WLAN (hot spot) installation portion of the project plan detailed in paragraph five. After a NBPD WLAN Program Management review, analysis, and approval of the site survey results and any required system change amendments, a detailed installation plan and schedule will be prepared. The installation plan includes site preparation, equipment installation, testing and acceptance. SOW 2.0 Scope. The installation plan will address both single and multiple AP sites and each sites wireless bridge links. Each specific task element is designated as it applies to a single (or multiple AP) configuration. As a baseline, single AP fixed sites will consist of a singular extended range (amplified) wireless access point system. All fixed site access points will be outfitted with external roof - mounted antenna systems and will be network interfaced to the site's wired LAN network infrastructure. The installed wireless access point system(s) will provide for immediate local area, as well as extended range WLAN coverage to mobile vehicles operating within clear line -of -sight (LOS) range of the fixed site's (wireless cell) antennas. SOW 3.0 Description of Work. The contractor will accomplish the following fixed site installation tasks: 3.1 Installation of one (1) roof - mounted 10' -15' Antenna Mast Assembly on each designated fixed site facility/building rooftops. Selected sites identified for multiple AP and/or multiple WLAN P -to -MP Bridge systems will have two (2) antenna mast assemblies installed for supporting the additional link equipment and antennas required. 3.2 Installation of a customized NEMA 4 compliant Outdoor Enclosure Unit on or near each site's installed Antenna Mast Assembly for (as required) weatherized housing of each system's wireless system components. Selected fixed sites identified for multiple AP and/or multiple WLAN P -to -MP Bridge systems will have two (2) Outdoor Enclosure units installed as required. Note: Selected sites may have the wireless system components mounted/installed internal to the building site (i.e., located and installed within the buildings communications room). 3.3 Installation of one (1) Northrop Grumman Extended Range (Amplified) Wireless LAN Fixed Site System and one (1) Power Distribution strip. The extended range system equipment will be installed within the single outdoor enclosure unit (as required) or internally mounted with the buildings available communications room. Note: The Extended Range (Amplified) Wireless LAN Fixed Site System consists of one (1) Cisco Aironet 350 Series Wireless Access Point unit, one (1) 500mW SmartAmp Power Amplifier Unit w/DC- Injector, one set of RF interconnect and antenna cables, and one (1) 9dBi Omni - directional antenna). 3.4 Installation of one (1) Cisco Aironet 350 Series Wireless Multifunction Bridge (P- to -MP) System and one (1) high gain directional antenna system for (backhaul) relay of data traffic between the Lifeguard 25 Newport Beach Mobile F N 1 yp�y� GR&WAVAN Statement of Work 1�--- -- / nf01MZ on 7echn010ff Headquarters hot spot site and the WLAN System centralized Hoag Hospital Relay node site. The WLAN Bridge System equipment will be installed within the site's single outdoor enclosure unit (as required) or internally mounted with the buildings available communications room. Note: The fixed site WLAN Bridge Link System consists of one (1) Cisco Aironet 350 Series Wireless Multifunction Bridge unit, one (1) Ethernet cross -over patch cable, one (1) set of RF interconnect and antenna cables, one (1) Lightning Arrestor, and one (1) high gain Directional antenna. 3.5 Installation of one (1) Cisco Aironet 350 Series Wireless Multifunction Bridge (P -to -P) System, one (1) 5 -port Ethernet Switch, two (2) Ethernet patch cables, and one (1) high gain directional antenna system for (backhaul) relay of data traffic between the centralized Hoag Hospital Relay Site and the NBPD Headquarters site. The WLAN Bridge System equipment will be installed within the single or dual outdoor enclosure unit(s) (as required) or internally mounted with the buildings available communications room. Note: The fixed site WLAN Bridge Link System consists of: one (1) Cisco Aironet 350 Series Wireless Multifunction Bridge unit, one set of RF interconnect and antenna cables, one (1) Lightning Arrestor, and one (1) high gain directional antenna. 3.6 Installation at the NBPD Headquarters site of one (1) Cisco Aironet 350 Series Wireless Access Point units, one (1) lightning protection arrestor, and one (1) Power Distribution strip. 3.7 Installation and mounting of a 9dBi Omni - directional Antenna and main amplifier unit from the Northrop Grumman Extended Range (Amplified) Wireless LAN Fixed Site System on fixed AP Hot Spot site's roof - mounted Antenna Mast Assembly. 3.8 Installation and mounting at the NBPD Headquarters site of one (1) 9dBi Omni - directional Antennas onto the site's installed roof - mounted Antenna Mast Assembly. 3.9 Connection of electrical (I20VAC, 15A) power to the outdoor roof - mounted Wireless System(s) via City/Facility provided electrical distribution box, circuit breaker box, or appropriate GFI protected outdoor AC electrical receptacle. 3.10 Configuration (Channel, SSID, Mode, WEP, ACL, LEAP/EAP, etc.) of the Wireless Access Point unit(s) to offer secure wireless LAN connectivity support to wireless mobile client/subscriber units operating with the same security parameters and within LOS coverage of the AP. 3.11 Configuration (Channel, SSID, Mode, WEP, ACL, LEAP/EAP, etc.) and directional antenna alignment of the site's Wireless Multifunction Bridge unit(s) and antenna system for optimized wireless LAN connectivity and performance to the distant end P -to -MP Bridge Link(s) operating with the same operational and security parameters and offered clear LOS. 3.12 Installation and configuration assistance of a NetMotion Mobility Virtual Private Network (VPN) Server software solution at the Newport Beach Police Department Headquarters on a customer provided WinNT /2000 Server computer terminal. Note: The NetMotion Mobility server will provide for mobile user access, authentication, and VPN security support between wireless mobile users and the police department's internal wired LAN network. The minimum Server platform hardware specifications will be identified by the contractor during the site survey analysis or may be referred to by visiting the NetMotion Wireless, Inc. web site. 3.13 Connection of the designated fixed site Wireless Access Point (hot spot) system to each site's wireless (backhaul) Bridge link for wireless data relay back to the NBPD Headquarters LAN/WAN network. The WLAN network's logical connection port at the NBPD headquarters will be defined by the NBPD IT staff and configured for allowing wireless NetMotion designated traffic routing to the Police 26 Newport Beach MobileN NOMM� GRLW� Statement of Work � ----` / / reformation Technology Department's installed NetMotion Mobility server via the NBPD LAN/WAN Ethernet switch, Router, and/or Firewall protected connections. 3.14 Conduct ping, throughput, range and other capacity measurement/performance tests and document each site's wireless data network connection to the site APs, and wireless networks reach -back capability to the Police Department's wired LAN/WAN network. Testing will utilize a wireless mobile client laptop computer, network diagnostic tools, typical Microsoft Office applications, and throughput measuring tools to access the wireless network connectivity via the fixed site's roof mounted wireless system. 3.15 Test applicable wireless mobile unit log-on authentication, authorization, and accounting services via secure NetMotion Mobility user access and operation from designated wireless mobile police vehicle MDC software applications (i.e., E -mail, Internet, RMS) from the police vehicle (MDC) laptop computer). 3.16 Conduct inter -site WLAN roaming and inter - network switching (between WLAN & CDMA coverage), testing, and documentation. 3.17 Conduct ping, throughput, and other capacity measurement/performance tests and record/capture performance metrics /characteristics from designated wireless mobile police vehicle MDC units. 3.18 Correct any anomalies in equipment configuration or performance found or noted during the fixed site implementation. 3.19 Complete and document a joint acceptance test and certification report with the NBPD WLAN Project Management/NBPD IT staff for the certification and acceptance of the fixed sites wireless system as operational. SOW 4.0 Deliverables. 4.1 Fixed site test and acceptance report. 4.2 Manufacturer's equipment and software documentation (CDROM) files. 4.3 Installed equipment and software at each site as described in section 3 above. SOW 5.0 Customer Support Requirements. 5.1 The customer shall be responsible for providing a site installation schedule, technical point of contact, and access to each fixed installation site. 5.2 The customer shall be responsible for identifying any required specialized services work and permits required prior to the date of installation. This will include: all necessary electrical, specialized services, or roofing work required in support of the WLAN system installation. 5.3 The customer will provide a 120 -VAC, 15A electrical breaker /power box, receptacle, or distribution panel connection within 10' of the fixed site's designate equipment and antenna mast installed location at each designated fixed site location, prior to the date of installation. 5.4 The customer will complete all site - specific preparation work identified in the site survey (i.e., electrical power and /or subcontractor roofing services) at least one week prior to the date of installation. 5.5 The customer will be responsible for providing a WinNT /2000 Server computer platform suitable for hosting the NetMotion Mobility Server software. Note: The NetMotion Mobility server will provide for mobile user access, authentication, and VPN security support between wireless mobile users and the police department's internal wired LAN network. Specific minimum platform hardware specifications 27 Newport Beach Mobile AN JVORTit/R� GRVMJWA/V Statement of Work �- --_____ -- /nfarmadOff Techna /ogy will be identified by the contractor during the site survey analysis or may be obtained off the NetMotion Wireless, Inc. web site. 5.6 The customer will be responsible (unless otherwise contracted) for all required internal building Cat 5 Ethernet cabling between the outdoor mounted WLAN AP and the sites physical and logical (network configuration) connection to the fixed sites Ethernet hub, switch, server, or router connection port that ties the fixed site AP into the NBPD wired (or backbone) WAN infrastructure. 5.7 The customer will provide for necessary IP addresses, DHCP services, Domain User Accounts, NBPD network routing access, and/or firewall access policy, rules, and configurations as required to support mobile WLAN MDC users secure WLAN system access back to the NBPD Headquarters network facility per the agreed upon WLAN system installation IP scheme and network routing plan. 5.7 The customer will assist in obtaining any necessary permits and inspections required in support of the wireless system installation, such as rooftop antennas and antenna mast assemblies. 5.8 The customer shall perform such other responsibilities as are called out in Appendix C of this proposal. 5.9 The customer shall provide timely access to each fixed installation site. 0 .1 Newport Beach Mobile VON MORTK HOP GRUMMAM Statement of Work �--- -� // r;'formad0J7 Techtro%gy APPENDIX F Vehicle WLAN Installation Statement of Work SOW 1.0 Introduction. This Statement of Work defines the Services and Deliverables that Northrop Grumman shall provide to the customer under the terms of this proposal for the vehicle installation portion of the project plan detailed in paragraph five. After a NBPD WLAN Program management review, analysis, and approval of the vehicle site survey results and any required system change amendments, a detailed vehicle installation plan and schedule will be prepared. The installation plan includes vehicle preparation, equipment installation, testing and acceptance. SOW 2.0 Scope. The contractor will provide for equipment mounting and installation recommendation and coordination services, software loading, system configuration, and any subcontractor supervision services for the first vehicle Wireless LAN system programming and WLAN vehicle antenna system installation. The vehicle - installed and configured WLAN and mobile antenna system will provide for immediate local area, as well as extended range WLAN coverage to strategic area (hot spot) fixed site AP's operating within clear line -of -sight (LOS) range of the vehicle's (mobile) antennas. The WLAN system with its integration with NetMotion Mobility Client software will allow for seamless roaming between the vehicles MDC high -speed WLAN connectivity (when in range) and that of the MDC's primary (lower speed) wireless network — Sprint's cellular CDMA wireless network. The CDMA wireless link will offer full citywide critical data (dispatch) area coverage to the police vehicle; whereas the high -speed WLAN will offer non - critical high -speed data coverage over extended range hot spot zones for large data file and other administrative data traffic. SOW 3.0 Description of Work. The contractor will accomplish the following vehicle installation tasks: 3.1 Provide supervision, control, and coordination of the physical vehicle WLAN system installations for the first of the forty-five designated vehicles. The contractor will schedule and coordinate the installation, supervise, and manage the vehicle's installation of one (1) trunk mounted amplified WLAN antenna system installation with the NBPD vehicle maintenance staff (or subsequent contracted for subcontractor provider). Note: The amplified mobile WLAN antenna system to be trunk mounted and cabled within the vehicle by the NBPD vehicle maintenance staff will consist of one (1) Bi- directional 1 -watt amplifier unit with DC- Injector, one (1) DC Injector to wireless radio special purpose connection cable, and one (1) 5dBi vehicle external mounted (roof mounted) omni - directional antenna. Material provisioning for the extended range (amplified) hardware will be provided for forty -five designated vehicles. However, contractor installation assistance and services will be provided only for the first vehicle, all remaining vehicles will be hardware provisioned for WLAN PC Card adapters and external 5 dBi mobile antenna systems. 3.2 Install, software driver load, and configure one (1) Cisco Aironet Wireless (LMC -350) PC Card Adapter within the designated (first) police vehicle equipped with a Mobile Data Computer (MDC) laptop. 29 Newport Beach Mobile WON JVOW AVO •GHWWWAM Statement of Work �----� / / nfOrmad017 Techno%gy 3.3 Software load, install, and configure one (1) NetMotion Mobility VPN Client Security software program within the designated (first) police vehicle equipped with a Mobile Data Computer (MDC) laptop. 3.4 Connect and interface the mobile vehicle's amplified WLAN antenna system to the MDC equipped Wireless (LMC -350) Adapter card's external antenna interface connection port within the designated (first) police vehicle to equipped with WLAN. 3.5 Configure and test the (first) designated vehicle's Wireless LAN client adapter and NetMotion Mobility VPN Security client software configuration for efficient and effective secure wireless LAN connectivity back to the Police Department Headquarters LAN via any one of the City's dispersed strategic Fixed Site Wireless Access Point sites within extended LOS operating range of the mobile vehicle's wireless antenna system. 3.6 Conduct ping, throughput, range and other capacity measurement/performance tests and document the vehicle's wireless (MDC) data network connectivity to the wireless network for reach -back capacity and capability via the Police Department's wired LAN/WAN network. 3.7 Test applicable wireless mobile unit (MDC user) log -on authentication, authorization, and accounting services via secure NetMotion Mobility user access, and operation from the designated wireless mobile police vehicle MDC software applications (i.e., E -mail, Internet, RMS) from the police vehicle (MDC) laptop computer. 3.8 Conduct vehicle inter -site WLAN roaming and inter - network switching (between WLAN & CDMA coverage), testing, and documentation. 3.9 Correct any anomalies found or noted during the vehicle system implementation. 3.10 Complete and document a joint acceptance test and certification report with the NBPD WLAN Project Management/NBPD IT staff for the certification and acceptance of the vehicle's WLAN system as operational. 3.11 Contractor will provide FCC compliance and professional installation inspection for all forty-five police vehicles designated for WLAN installation. SOW 4.0 Deliverables. 4.1 Vehicle test and acceptance report. 4.2 Manufacturer's equipment and software documentation (CDROM) files. 4.3 Equipment and software installed and configured in individual vehicles as described in section 3 above. SOW 5.0 Customer Support Requirements. 5.1 The customer will be responsible for providing the installation staff for the physical vehicle WLAN antenna and vehicle trunk mounted AP installations, vehicle availability scheduling, and timely contractor access to WLAN integration designated vehicles. 5.2 The customer will be responsible for the installation, configuration and testing of the additional forty- four vehicles designated for WLAN installation and integration. 30 Newport Beach Mobile VAN 0 H•OR?• JWC GRL4WJW JV Statement of Work / / nfOlMO on Technology 5.3 The customer will be responsible for delivery of the vehicle to the vehicle subcontractor's designated antenna installation facility for antenna installation servicing — should this subcontractor service be required and subsequently contracted for within this proposal. 5.4 The customer is responsible for ensuring that each vehicle is equipped with a vehicle Mobile Data Computer (MDC) terminal, appropriately configured, and ready for wireless LAN installation upgrade. 5.5 The customer will be responsible for providing all MDC application software, API's, and/or other software application and/or hardware configuration as required to allow for standard TCP/IP communications over the WLAN mobile system. 5.6 The customer shall perform such other responsibilities as are called out in Appendix C of this proposal. 5.6 The customer shall provide timely access to each vehicle requiring installation. 31 Newport Beach Mobile AN �VOHMROP GR,VMMAUV Statement of Work � ----.� Information Technology Appendix G Mobile Wireless LAN Equipment Installation & Acceptance Test Report FMD SITE BUILDING/FACILITY (WLAN HOT SPOTBRIDGE) LOCATION: Address: LAT/LONG: Site POC: Phone Equipment & Antenna Location at Site: (Short Narrative) Equipment Installed: AP # I BR # I /AP # 2 BR # 2 /AP # 3 AP Manufacturer: Model: Serial #: Ethernet MAC Address: Outdoor Enclosure: Yes/No Yes/No Yes/No Antenna Mast Type: Antenna Gain & Pattern: Antenna (approx) AGL: Amplifier Power: Antenna Grounded: Yes/No Yes/No Yes/No Arrestor Protected: Yes/No Yes/No Yes/No IP Address Assigned: IP SubMask Address: IP Gateway Assigned: NetMotion VPN IP Assigned: AP Management User: AP Management P/W: SNMP Active: Yes/No Yes/No Yes/No 32 Newport Beach Mobile VAN AAMU AVOP GR[lAlMA1V Statement of Work �--- -- // nfarmatian Technology Equipment Settings: AP # I BR # I /AP # 2 BR # 2 /AP # 3 SNMP Public P/W: SNMP Private P/W Network SSID Assigned: Broadcast SSID: On / Off On/Off On / Off 128 -Bit WEP Set Yes/No Yes/No Yes/No Encryption Code Set (26 Hex Characters) LEAP/EAP Active: Yes/No Yes/No Yes/No Network EAP Req'd: Yes/No Yes/No Yes/No RADIUS Password: MIC/IV Hashing: Yes/No Yes/No Yes/No TKIP /WPA: Yes/No Yes/No Yes/No AP Operation Mode: Address Filter List: Yes/No Yes/No Yes/No Port Filter: Yes/No Yes/No Yes/No Port Filters Set: List Additional Port Filters on backside IP Filter: Yes/No Yes/No Yes/No IP Filters Set: List Additional VLAN ID Set on backside VLAN: Yes/No Yes/No Yes/No VLAN ID Set: List Additional VLAN ID Set on backside Channel Assigned: Power Output Level: Tx/Rx Antenna: Short Headers: On / Off On / Off On/Off Proprietary Extensions: On / Off On/Off On/Off 33 Newport Beach Mobile AN MORTMROP•GRUMMAM Statement of Work �._ -----` I/ reformation Technology Fixed Site (Hot Snot AP/BRIDGE) Performance Measurements: Ratings: Yes, No Equipment Power Up: Equipment Operation: Fixed Site (Hot Spot AP/BRIDGE) Performance Measurements: Amplifier Operation: Antenna Alignment Ping to /from Distant End Bridge: Ping to /from Police Hqtrs: Response Time: ( <_ 1Omsec = Excellent, 5 30msec = Good, _< 100msec = Fair, > 200msec = Poor) Data Throughput Bridge Link P -to -P Single RF Hop (Ratings: 2:4 Mbps) = Pass) AP Ping to /from Vehicle: (Ratings: ? 4 Mbps) = Pass WAN Network Connectivity: Yes/No Yes/No Yes/No Fixed Site WLAN Acceptance Test PASS FAIL Northrop Grumman Customer Acceptance Engineer Initials Representative Initials Date Customer Acceptance Installation Notes: 34 Newport Beach Mobile VON AfORMAMIMP•GAUMMAM Statement of Work _,,� ----' // reformation Technology MOBILE VEHICLE WLAN ACCEPTANCE CHECKLIST Vehicle Unit # Vehicle Equioment Installed: AP # 1 WLAN PC CARD AP Manufacturer: Model: Serial #: Ethernet MAC Address: IP Address Assigned: IP SubMask Address: IP Gateway Assigned: AP Management User: AP Management P/W: SNMP Active: Yes/No Yes/No SNMP Public P/W: SNMP Private P/W Network SSID Assigned: Broadcast SSID: On / Off 128 -Bit WEP Set Yes/No Yes/No Encryption Code Set (26 Hex Characters) LEAP/EAP Active: Yes/No Yes/No Network EAP Req'd: Yes/No Yes/No RADIUS Password: MIC /IV Hashing: Yes/No Yes/No TKIP/WPA: Yes/No Yes/No Channel Assigned: Power Output Level: Tx/Rx Antenna: Short Headers: On / Off Proprietary Extensions: On/Off Vehicle AP Performance Measurements: Ratings: Yes, No, Pass, Fail Equipment Power Up: Equipment Operation: Ping to /from MDC: Ping to /from PDA: WAN Network Connectivity: Yes/No Yes/No Ping to /from Police Hqtrs: Response Time: ( <_ l Omsec = Excellent, !9 30msec = Good, <_ 100msec = Fair, > 200msec = Poor) 35 Newport Beach Mobile AN Statement of Work Vehicle AP Performance Measurements: Ratings: Yes, No, Pass, Fail Single Wireless Client to LinkSys AP Data Rate At 150' Range (LOS): (Ratings: ? 4 Mbps) = Pass NDATAX/- O1 -P-�GJ LW1 L4A l/ nfotmation Techno%gy Mobile Data Computer & PDA Client Performance Measurements Client Type: MDC Client PDA Client Mobile to in Range AP Access: Yes/No Yes/No Mobile to AP Authentication: Yes/No Yes/No Mobile User (DHCP) POP IP: Yes/No Yes/No Mobile/NetMotion User Domain Log -On: Yes/No Yes/No NetMotion VPN IP: Yes/No Yes/No NetMotion Encryption: Yes/No Yes/No NetMotion Compression: Yes/No Yes/No Mobile WAN Network Access: Yes/No Yes/No Ping to /from Police Hqtrs Response Time: (Ratings: :5 l Omsec = Excellent, 5 30msec = Good, <— IOOmsec = Fair, > 200msec = Poor) Single MDC Wireless LAN Client to Hot Spot AP Data Rate At %z Mile Range (minimum) With Clear LOS: (Ratings: ? 4 Mbps) = Pass WLAN Mobility /Roaming Between WLAN Fixed Sites: Wireless Mobility Network Switching (CDMA — WLAN) Mobile Vehicle WLAN Acceptance Test Northrop Grumman Engineer Initials Date Customer Acceptance Installation Notes: Yes/No Yes/No Yes/No Yes/No 36 PASS FAIL Customer Acceptance Representative Initials Newport Beach Mobile WLAN 0 Statement of Work Information 7eclwo %gy Mobile Wireless LAN System Project Plan 37 • NORTHROP GRUMMAN PUBLIC SAFETY, INC. STANDARD TERMS AND CONDITIONS 1. DEFINITIONS. 7. STANDARD OF PERFORMANCE; ACCEPTANCE. Unless otherwise specified, the work subject to this Agreement shag be accepted upon the completion of the work set a. PSI shag mean Northrop Grumman Public Safety, Inc., a Delaware forth for the sage of work, or upon cammencemed of beneficial use by Customer, corporation whichever occurs first b. Customerlbhall mean, any corporation, pubic agency, or political subdivision that receives and accepts a quote from PSI. C. Agreemengshall mean the above stated PSI Quote, which has been accepted 8. FACILITIES. During the course of this Agreement, Customer shall provide PSI's by Customer, along with these standard Tens and Conditions personnel with adequate workspace and such other related fadli hes as may be required by PSI to carry out its obligations enumerated herein. 2. SCOPE. These terns and conditions are applicable to services and/or equipment to be provided, as set forth in any PSI quote which has been accepted by Customer in writing, or for which Customer has issued a Purchase Order. 3. PRECEDENCE. Any scope of work subject hereto shag be subject to terms and conditions of documents, as set forth below in descending order of precedence: a. The tams of the quote for services and/or equipment from PSI. b. The terns and conditions set font in this document. 4. TERM OF AGREEMENT. The term of this Agreement shall begin upon written receipt by PSI of the acceptance of the PSI Quote and shall continue thmugh the completion of the work provided for therein and warranty period unless sooner terminated or extended as hereinafter provided. 5. CHANGES AND DELAYS. Customer may require changes in the scope of work, services and/or equipment to be performed or provided by PSI hereunder. All such charges, which are mutually agreed upon by and between all the parties, shall be incorporated in written amendments to this Agreement. All such amendments shall state any increase or decrease in the amount of the compensation due PSI for the change in scope and/or schedule, If any. PSI shall have no obligation to proceed with the change unit such gme as PSI and the Customer have agreed upon the impact on price and schedule, and have executed a bilateral written amendment memorializing the change and the price and schedule impacts. Any delays caused by Customer, including but not limited to: 1. Failure to timely approve documents as provided herein, 2. Failure to campy with responsibilifies set forth in the Implementation Plan, 3. Failure to provide access to fadlifies or information required for PSI to perform, 4. Failure or delay of Customer furnished equipment, shall be regarded as constructive changes and shall entitle PSI to Wei" from Customer an equitable adjustment in price and schedule. Should PSI and Customer be unable to agree on the price impact to PSI of such delay, such price shall be computed using PSI's then cumnt time and materials rates. S. CLARIFICATION PROCEDURES. Customershallhaveamaximumoffifteen (15) calendar days from the receipt of written correspondence from PSI in which to respond, in writing, to the clarification, proposed solution or any other situation requiring a written response from Customer. If Customer believes the contents of such correspondence does no conform to the requirements of this Agreement, or otherwise disagrees with such correspondence; it shall so notify PSI in writing within the above - stated fib en (15) days, defining in detail such non- acceptance. In the event Custaner fords the content of the correspondence confomhing to the requirements of thts Agreement it shall, within the above staled (15) days, notify PSI, in writing, of this fact and such notification shall constitute final acceptance of the cadent of the correspondence delivered. Should Customer fag to respond within fifteen (15) days, the content of the correspondence shall be deemed accepted. Revised May 28, 2003 9. LICENSE. AcknoWedoment of Ownership. PSI owns all right Its and interest to the PSI Software and related documentation (the 'PSI Soliware), Including all custom modifications, derivative works and all technical and functional designs relating thereto. None of the services hereunder shah be considered "work for hire" within the meaning of Federal copyright law (17 U.S.C. Section 101 et seq). Customer shall not disassemble, decompile or reverse engineer the PSI Software and any information obtained in violation of this provision shall be deemed confidential information owned exclusively by PSI. Coming License. Subsequent to Acceptance and payment of all amounts due, Customer shall upon Acceptance be granted a paid -up, perpetual, nor- exclusive, not transferable operating license in object code form to install, store, load, execute and display (collectivey,'Usey, the PSI Software on the Equipment located at the Customer's Operations Center in support of Customers total area emergency dispatch service. Customer may make one (1) archival copy for back -up purposes. PSI reserves all rights not expressly granted. This five rise is for Customer's internal use on the cmfigumgon of Equipment specified in the attached Exhibft114m Use by or for the benefit of arty third parry or an any other configuration of equipment (including upgrades to Equipment or components thereof, such as upgrading to a higher performance processor) shall require written authorization and payment of additional license fees. This license is for operations Use only and does no authorize Customer to make arty alterations, adaptations, translations or derivative works. Customer shall execute any standard licensing agreements) necessary for any third party software subject to the above PSI Quote. Confidentiality. Customer shall not allow any person, company, governmental agency, consulting film or any other enfity to have access to fire software provided hereunder, other than employees of Customer who have a need to have access to such software in order for Customer to utilize such software for the purposes set forth herein. Should Customer allow such access without the express written consent of PSI, PSI may terminate Customer's license granted under this Agreement. Disclosure of such proprietary information will cause irreparable Injury for which monetary damages will not be a sufficient remedy. Accordingly, in addition to other remedies mailable at law or in equity, PSI shall be entitled to temporary or permanent injunctive relief, without the necessity of proving actual damages, to enforce the provisions of this Agreement. 10. WARRANTY; REMEDIES. Warranties. Unless specified to the contrary in the Smpe of Work, for a period camnumcing on the date of successful completion of the Work, or acceptance by beneficial use, whichever occurs first, and thirty (30) days thereafter, PSI woman s that (i) the software provided by it under this Agreement shall perform in accordance with the FSD; and n the services performed by it under this Agreement shag be performed in accordance with the ordinary skill and care which would be reasonably executed by those who are knowledgeable, trained and experienced in rendering the - services required at tlhe time such services are performed. The warranty and Copyright Northrop Grumman Public Safety, Inc. — May 2003 Page 1 NORTHROP GRUMMAN PUBLIC SAFETY, INC. STANDARD TERMS AND CONDITIONS maintenance for equipment shall be in accordance with the provisions received from no supplier. THESE WARRANTIES ARE IN LIEU OF AND EXCLUDE ALL OTHER WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE AND ANY WARRANTY WHICH MAY ARISE BY REASON OF USAGE OF TRADE OR CUSTOM OR COURSE OF DEALINGS. Remedies. (1) If, during the warranty period specified in Section a., above, Customer (a) discovers that the equipment provided by PSI under this Agreement Is not in accordance with the express warranty set forth in Section a., and (b) notifies PSI in writing, of such, then PSI shall, without charge to Customer and on behalf of Customer, be responsible for the enforcement of, at will perform without charge, the applicable obligations which the supplier of such equipment may have with respect to repairing a replacing such equipment to the extend necessary to cared such defects. (2) If, during the warranty period specified in Sedan a., above, Customer (a) discovers defects in the software provided by PSI under this Agreement, such that the software will not perform in accordance with &a express warranty set forth in Section a, and (b) notifies PSI, in writing, of such defects, then PSI shall, without charge to Customer, cared such defects. (3) If, during the warranty period specified in Section a., Customer (a) discovers that the services pedamed by PSI under this Agreement had not been performed in accordance with the express warranty set fatly in Section (a)., and (b) nodes PSI in writing of such faulty services, than PSI shall, without charge to Customer, re- perform such services to the extent necessary to correct the (null therein. (4) Every claim fiat PSI's goods or services are faulty shag be deemed waived unless such claim is made in writing during the warranty period specified in a. above. (5) THE REMEDIES SET FORTH IN THIS SECTION B. ARE IN LIEU OF AND EXCLUDE ALL OTHER REMEDIES AVAILABLE TO THE CITY RELATING TO WARRANTIES FOR PRODUCTS AND SERVICES PROVIDED UNDER THIS AGREEMENT. 11. CONTRACT AMOUNT AND PAYMENT SCHEDULE. IMlesssatforlhfothe contrary in the Quote for Services, payment shall be due as follows: a. Hardware and Third -Party Software and Services - 100 %of the purchase price for the hardware shall be paid upon delivery to the Customer dye. Partial deliveries, invoicing, and payment based an line item pricing provided by PSI shall be permitted. b. PSI license fees shag be paid upon acceptance of PSI quotation or issuance of purchase order. Q PSI Software, Services, and Miscellaneous (Includes hardware delivery and Installation. Bonding is not included unless specifically provided in the PSI Quote for Services) 1.) Upon Acceptance of PSI Quotationfissuance of Purchase Order 35% 2.) Upon Installahm of Software or Modifications an the Test System 50% or PSI Certifying That Software or Modifications Are Ready for Tearing 3.) Upon Acceptance as provided in Section 7 above 15% Total Software, Services, & Miscellaneous 100% Revised May 28, 2003 12. SALES AND USE TAXES. Customer shag be liable for all federal, state and local sales use and excise taxes, which became due as a consequence of this Agreement. Customer shall be gable for any increase in tax rates or change in the scope of tax assessments whether due to changes in any statutes or interpretation by any taxing authority. Customer shall not be liable for the payment of such taxes, provided it shall furnish to PSI an exemption certificate sufficient to exempt PSI from the payment of all such sales, use and excise taxes Should any such certification furnished not be sufficient to exempt PSI from the payment of such taxes Customer shall indemnity and hold PSI harmless for all such taxes assessed. 13. DISPUTES. (a) Except as specifically provided for elsewhere in this Agreement, all claims and controversies arising out of or relating to this Agreement shall be subject to binding in Calffomm by a single arbitrator in accordance with the commercial arbitration rules of the American Arbitration Association ("AAA"), and judgment on the award rendered by the arbitrator may be entered into a court having jurisdiction thereof. Not withstanding any odes or practices of AAA, discovery in any such proceeding shall be limited to no more than three depositions and 25 uncanpomded interrogatories or requests for admission per parry. The prevailing party in any arbitration proceeding hereunder, as determined by than arbitrators or in any legal proceedings or actions to enforce the abibal award shall be entitled to recover its reasonable attonWs fees and costs. The pages expressy agree that the arbitrator shall not have the right to award punitive damages. (b) NoNUthstanding paragraph b. above, nothing in this Agreement shag be deemed to preclude either party from seeking equitable or injunctive relief in any court of competent jurisdiction for breach of Artide 9 or 18 of this Agreement. The pravaiMg party in any such judicial proceeding shall be entitled to recover its reasonable attorney's fees and costs. The parties expressly agree that the court in such a proceeding shall not have the power to award punitive damages 14. FORCE MAJEURE. In the went that due to causes beyond the control of and without the fault or negligence of PSI, PSI Nails to meet any of its obligations under this Agreement, such failure shall not constitute a default in performance, and Customer shag grant to PSI such extensions of time and make other arrangements, additions, or revised payments as shall be reasonable under the circumstances. 15. TERMINATION AND DEFAULT. (a) Termination for Cause. ff PSI should persistently or repeatedly refuse or should fail, except in cases for which extension of time is provided, to provide enough propedy skilled workers or proper materials, or persistently disregard laws and ordinances, or not proceed with work or otherwise be guilty of, a substantial violation of any provision of this Agreement, Customer shall give PSI thirty (30) calendar days written notice. Upon receipt of such termination notice, PSI shall be allowed thirty (30) catenda days to cure such defidendes. (b) Termination for Convenience. The work may be terminated, in whole or in part by the Customer at its ads discretion upon written notice to PSI, whenever, for any reason, Customer shag determine that such termination is in its bed interests. Such notice to be effective must be in writing and tendered to PSI at lead fourteen (14) days prior to the affective date of termination specified therein, during which period PSI will endeavor to mitigate and minimize costs relating to and/or rising from the termination. Upon recepl of such written notice of termination, PSI shall within ninety (90) days after the date of termination, submit an invoice for all work performed prior to the effective date of termination and all costs incurred by PSI relating to and /or adding from the termination, including but not limited to: termination and settlement of subcontract and subcontract claims and personnel costs relating to employees assigned to the terminated work who are awaiting reassignment for a period not to exceed thirty dates from the effective date of termination. Customer shall pay such invoice within thirty-(30) days of receipt. Copyright Northrop Grumman Public Safety, Inc. — May 2003 Page 2 NORTHROP GRUMMAN PUBLIC SAFETY, INC. STANDARD TERMS AND CONDITIONS 1 S. ASSIGNMENT. The rights, duties, and obligations of the parties may not be assigned, by either party in whole or in part, without the written consent of the other parry being first obtained. Any attempt to assign any performance subject hereto without the written consent of the other party shall be null and void and shall constitute a breach of this Agreement. 17. PATENTS. PSI shall Indemnity, defend, and hold free and harmless Customer, its offices and employees from all liabilities, claims, damages, costs, or expenses, including, but not limited to attorney's fees, imposed upon them or any of them, for any alleged Infringement of patent rights or copyrights of any person or persons in consequence of the use by Customer, its officers, employees, agents, and other duly authorized representatives of artides or processes supplied to Customer hereunder by PSI. If a final injunction is obtained in such action against Customers use of the products or it In PSI's opinion the products are likely to become the subject of a claim of infringement, PSI will, at its option and entirety at its expense, either (a) procure for Customer the right to continue using the products; (b) replace or mocifiy the same (provided that such morgfications do not adversely aged Customers intended use of the products) so that the products berme non- infiinging; or (a) I none of the foregoing alternatives is reasonably available to PSI, refund in fidl all moneys paid by Customer in respect to such Winging products only and accept realm of same. IS. SECURITY AND PRIVACY. PSI agrees tint none of its officers or employees shall use or reveal any research or sialisbcal information furnished by any person and identifiable to any specific private person for airy purpose other than the purpose tar which it was ohtalned. Copies of such nformation shall nor, without the consent of the person furnishing such information, be admitted as evidence or used for any purpose in any action, suit or otherjudidal a admlntafrafive proceedings, unless ordered by a court of competenljurisdicton. Customer shall be notified immediately upon receipt of any such order of court, pertaining to production of such nfonnation. 19. INDEMNITY. PSI shall indemnify, defend and hold harmless Customer horn and against any and all claims, demands, suds, actions, proceedings, judgments, losses, damages, injuries, penalties, casts, expenses (Including attorneys' fees) and IiabNtes, of, by, a with respect to third parties, which arise soley, from PSI's negligent performance of services under this Agreement. PSI shall not be responsible for, and Customer shall Indemnity and hold harmless PSI from and against, arty and all claims, demands, suits, actions, proceedings, judgments, losses, damages, injuries, penalties, costs, expenses (including attorneys' fees) and habilifies, of, by, or with respect to third parties, which arse solely from Customers negligence. With respect to any and all claims, demands, suits, scions, proceedings, judgments, losses, damages, injures, penalties, casts, expenses (including attomeye fees) and mobilities of, by a with respect to third pates, which arise from the joint for concurrent negligence of PSI and the Customer, each party shall assume responsibility in proportion to the degree of its respective fault 20. LIMITATN)N OF LIABILITY. In no event shall either party hereto be liable for special, indirect or consequential dareges of any nature. Revised May 28, 2003 21. CONTRACT REPRESENTATIVES. Any changes in the method a nature of work to be performed under this Agreement must be processed by Customer through PSI's Contracts Manager. Upon acceptance of the PSI Quote for Services, Customer will name its representative who will represent Customer under this Agreement. 22. VALIDITY. The invalidity. in whole or in part, of any provision of these terms and conditilons shall not void or affect the validity of arty other provision of these terms and condNona 23. GOVERNING LAW. This Agreement shall be governed according to the laws of the Commonwealth of Virginia. 24. INSURANCE. Without limiting PSI's indema ifcaton of Customer, PSI shall provide and maintain, at its own expense, during the term of this Agreement, the following programs of insurance ooverng its operations hereunder. Such insurance shall be provided by insurer(s) licensed to do business in the state and evidence of such programs shall be delivered to Customer within thirty (30) days of request A. Liability and Prosertv Such insurance shall be primary to and not confributng with any other insurance maintained by Customer, shall name Customer as an addiitional insured and shall include: Comprehensive General Liahilty Insurance endorsed for Independent Contractor Coverage, Premises-Operations Coverage, Products/Completed Operations Coverage, Contractual Liability, Broad Form Property Damage, and Personal Injury with a combined single limit of not less than One Million Dollars ($1,000,000) per claim; and, Comprehensive Auto Liability endorsed for all owned and non -owned vehicles with a combined single limit of at Last Five Hundred Thousand Dollars ($500,000). B. Workehs7Comoensation A program of workersocanpensation Insurance in an amount and form to meet all appkable requimmarth of the Labor Code of the State in which the services are being delivered and which specifically covers all persons providing services on behalf of PSI and all disks to such persons under this Agreement. 25. TITLE AND RISK OF LOSS. Title to all equipment provided hereunder shall pass to Customer upon payment of all amounts due PSI under this Agreement Risk of loss shah be home by PSI until delivery to the Customers site. Customer shag pay any personal property lanes, which may be assessed on the equipment after delivery to Customers she Copyright Northrop Grumman Public Safety, Inc. — May 2003 Page 3 0 • ►.J • s CITY OF NEWPORT BEACH CITY COUNCIL STAFF REPORT -I,) oDk MAR U �) 2004 Agenda Item No. 19 March 9, 2004 TO: HONORABLE MAYOR AND MEMBERS OF THE CITY COUNCIL FROM: Bob McDonell, Chief of Police SUBJECT: Executive Summary -Mobile Data Communications System Upgrade ISSUE: Consider the attached report on the required upgrade to the Police Department's Mobile Data Communications System due to a decision by our provider (The City of Brea) to discontinue the operation of their (our) current network. RECOMMENDATION: 1. Approve recommended upgrades to the Police Department's Mobile Data Communications System, which will include a three -year agreement with the City of Brea to lease time on their new network. 2. Waive formal bidding requirements, and authorize the Chief of Police to negotiate the terms of the agreements with the recommended vendors as required, and provide the City Manager with the: authority to sign the agreements with those vendors. 3. Approve a budget amendment allocating $218,782 of COPS MORE grant funds and transferring $72,928 from General Fund unappropriated reserve to Capital Improvement account number 7017- C1820539. 4. Authorize the Chief of Police to purchase the specified equipment, software and services for a total cost of $291,710. 5. Approve an $89,406 increase to the Police Department's. base budget for Fiscal Year 2005 for recurring costs associated with implementation of the project, which include the fees to the City of Brea. Executive Summary — MDCS Upgrade March 9, 2004 Page 2 • DISCUSSION: Background: Attached is a very thorough Staff Report which is the culmination of the Department's effort over the last eighteen (18) months, during which time we have explored the implications and requirements we face due to the decision by our Mobile Data Communications (MDC) System provider (the City of Brea) to discontinue their operation of our existing network. I apologize in advance for the length and complexity of the issues contained in the report; however, they are by their very nature both complex and worthy of a full explanation of the intricate nature of the "building blocks" required to fully implement the proposed solution. Our use of Mobile Data Computers can be traced back to the implementation of our Strategic Technology Plan, as a result of its adoption by Council in June of 1994. We joined the City of Brea's private mobile data network in August of 1995 as part of a five - year approved contract to purchase time on their system. Brea upgraded their network approximately four years ago (February of 2000); however, in August of 2001, the State of California mandated that all information communicated wirelessly must be encrypted by March 1, 2003, to a standard not supported by Brea's current network. The Department of Justice has allowed affected entities an extension of the deadline to implement a solution, as long as they have an approved upgrade path — which Brea does have in place. As a result of Brea's own analysis of their options (and associated costs), a decision was made by them to abandon their current system and contract with the Sprint PCs Group (a public data communications network) to facilitate their mobile communications needs and those of their customers. The use of the Sprint network is the backbone of Brea's planned upgrade. If we were to contract directly with Sprint, we would have to incur some unique costs to facilitate the transmission of the encrypted data across their network, which are now born by Brea. In our original COPS MORE allocation as part of the Brea Consortium Grant, we had earmarked funds to implement a Wireless Local Area Network (LAN) to facilitate the transmission of large amounts of data wirelessly and to provide access for our field units to all of the resource material as though they were sitting at a desk in the Station. It would also allow officers to submit reports wirelessly from the field to the Watch Commander for approval, receive daily crime analysislinformaUon bulletins, receive e- mail (such as the recently implemented Countywide system utilizing e-mail subpoenas), and otherwise use all of the capability and functionality afforded them by the in -car computers. The latter features are something not possible with just the network throughput provided by the Brea /Sprint solution. El Executive Summary — MDCS Upgrade March 9, 2004 Page 3 As a result of our grant funding for the planned Wireless LAN, we are in the position to use the modified infrastructure for that project to accommodate the changeover to the Brea Public Mobile Data Communications System network, without incurring additional implementation costs if the two projects were being built separately. In fact, we have been anticipating Brea's need to significantly upgrade their system and have been delaying our final approach on the Wireless LAN until they had finalized their intentions. As such, our project has been in design for some time now. A simple review of the attached report will attest to the complicated nature of that design. Environmental Review: None required. Public Notice: None. Funding Availability: This project will be funded from a 1998 COPS MORE Grant program, which was formally accepted by the City at that time. It is a reimbursement grant that will return 75% of the expenditures to the City of Newport Beach. The remaining 250/0 of the associated costs ($72,928) will be funded from the General Fund (unappropriated reserves) as required by the grant. The scope and method of procurement for this project has been discussed with and approved by the Administrative Services Director. Using the listed vendors will provide for direct integration with existing systems, significantly reducing the need for new or re- engineered programs, thereby saving costs as well as providing for the timely installation of the necessary equipment, given the need to implement a solution by June 30, 2004 — the date our current Mobile Data Communications System will cease to function. The Department's Fiscal Year 2004 -'05 budget base will require an adjustment of $89,408 to accommodate the recurring costs for ongoing maintenance of the system, including the fees to the City of Brea. Alternatives: Unfortunately (or some would say fortunately), we have not invested in the "backbone" necessary to. operate our own wireless mobile data communications system and have always operated through a contract with another provider since 1995. If we were to implement a full system on our own, the costs are estimated at well in excess of $1 million dollars just for the infrastructure required. Several other Police Departments are . using a competing private network (AT &T); however, when we 'field- tested° the units using that network, we experienced significant coverage gaps, rendering the results of F Executive Summary — MDCS Upgrade March 9, 2004 Page 4 that experiment unacceptable. As Council may also be aware, when the Countywide 800 MHz Radio System was approved for final design and implementation, the Mobile Data Communications component was eliminated due to costs since the Orange County Bankruptcy had just occurred. There are no immediate plans to build that capability into the system. Besides the coverage afforded by the Brea/Sprint solution, we also will avoid some of the added interface costs associated with the interpretation of the data by our Computer Aided Dispatch and Records Management Systems, since those interfaces are already built and in use. The transition will occur much more smoothly utilizing the upgraded Brea solution than if we opted for another solution — even though none have been presented. In essence, we have no real viable alternative other than the planned' upgrade as a user on the Brea Network: however, we believe the benefits of the improved network in conjunction with the Wireless IAN implementation, as outlined in the attached report, will serve the needs of the Department well for the foreseeable future until other cost - effective solutions (and technologies) are developed and can be considered. Prepared and Submitted by: . (3/11- Ch "`M vl Bob McDonell CHIEF OF POLICE Attachment: Staff Report — Mobile Data Communications System Upgrade I Mobile Data Computer System Upgrade Request March 9, 2004 Page 2 TABLE OF CONTENTS Issue 3 Recommendation 4 Background 7 • Figure 1 (Technology Implementation Timeline) 7 • First Mobile Data Communications System 7 o Figure 2 (First Mobile Data Communications Network) 9 • Second Mobile Data Communications System 9 • Figure 3 (Second Mobile Data Communications Network) 10 • Figure 4 (Sprint Nationwide Network Map) 12 Discussion 13 • Proposed Wireless LAN & Mobile Data Communications Network 13 • Figure 5 (Proposed Wireless LAN Access Points) 14 • Figure 6 (Proposed Mobile Data Communications Network) 15 • Procurement Process 15 ` • City of Brea 16 • Northrop Grumman IT Public Safety, inc. 17 • Figure 7 (Proposed Wireless LAN) 17 • Custom Logic Design 18 a Figure 8 (Proposed "ZNC" Configuration) 19 C) Sprint 19 o Dell 19 o Checkpoint 19 o Bayshore Electric 20 Environmental Review 21 Funding Availability 22 Conclusion 23 City of Newport Beach Police Department 0 • 0 Mobde Data Computer System Upgrade Request March 9, 2004 Peoe 3 Item Number March 9, 2003 TO: Honorable Mayor, Members of the City Council and City Manager FROM: Bob McDonell, Chief of Police Paul Henisey, Captain, Support Services Division Commander Tim Riley, Captain, Detective Division Commander SUBJECT: Mobile Data Communications System Upgrade ISSUE: Upgrading the Police Department Mobile Data Communications System with implementation of a private mobile wireless Local Area Network and supplemental public cellular data network, including both hardware and software, will provide the technological capabilities to: • Securely access the California Law Enforcement Telecommunications System Network as required, • Communicate with other field units at greater distances and higher network speeds, • Send and receive messages to/from our Computer Aided Dispatch system at higher network speeds, • Facilitate capability to transfer data to/from an Automated Vehicle Location system for resource dispatching recommendation and enhancing employee safety, • Enable field units with the ability to access an automated mapping system that utilizes a Global Positioning System, • Provide advanced functionality for o Field reporting, o Electronic mail access, o Internet resources, o Police Department Local Area Network, o City Wide Area Network and • Increase network access from a local regional area to full nationwide coverage. City of Newport beach Police Department Mobile Data Computer System Upgrade Request March 9, 2004 Page 4 RECOMMENDATION: 1.. Approve recommended upgrades to the Police Department Mobile Data Communications System. 2. Authorize the Chief of Police to negotiate agreements with the recommended vendors and provide the City Manager the authority to sign the agreements with the recommended vendors. 3. Award purchase to the listed vendors for the specified equipment, software, . and services at the quoted costs as described below: Private Mobile Wireless Local Area Network Quanti Description Vendor Unit Cost I Total Cost 1 Equipment, Engineering, Installation & Services Northrop Grumman $145,240 $145,240 N/A Subtotal Custom Logic Design $45,000 $145 40 - Yrice includes 1.75% State bales Tax, Shipping & installation Mobile Data Software Uvorade. Messaae Switch and Services Quantity Description Vendor Unit Cost Total Cost 45 ZCl1en132UDP Software Upgrade Custom Logic Design $100 $4,849' N/A Implement ZNC Custom Logic Design $45,000 $45,000 N/A Installation, Travel & Project Management Custom Logic Design $4,500 $4,500 Subtotal W,349- Price Includes 7.75% Sales Tax Session Persistence & Encrvotion Software Quantily Description Vendor Unit Cost Total Cost 50 Additional Netmotion Client Software Netmotion $245.50 $13,226' 1 Upgrade Server Software Netmotion $2,000 $2 155' N/A Installation Netmotion $3,000 $3,000 Subtotal $18,361- 'Price Includes 7.75% Sales Tax Public Mobile Cellular Data Network Ouanft Description Vendor Unit Cost Total Cost 1 T -1 Frame Relay Sprint $1,000 $1,000 Telephone Line Installation Subtotal Cite of Newport Beach Police Department 0 0 0 n 0 Mobile Data Computer System Upgrade Request March 9, 2004 Page 5 Comouter Server Hardware Quanti Descr Lion Vendor Unit Cost Total Cost 2 Network Servers for Custom Logic Design Component Deli $7,970 $17,175' 2 Network Servers for Netmotion Component Dell $6,492 $13,990' 1 Firewall Server Dell $5,825 $6,276' 1 Server Rack Dell $7,988 $8,607` Subtotal 54s oa9• Price Includes 7.75% Sales Tax Firewall Software Quantity Description Vendor Unit Cost Total Cost 1 Firewall Software Checkpoint $9,450 $10,182* NIA Firewall Support & Software Subscription through 6/3012004 Checkpoint $2,328 $2,508' NIA Installation & Configuration Checkpoint $3,000 $3,000 Subtotal 815 591' 'Price Includes 775% Sales Tax Electrical & Cabling Quanft Description Vendor Unit Cost Total Cost N/A Installation, Cabling & Bayshore Electric $2,000 $2,000 Electrical for Server Rack 3 Installation, Cabling & Bayshore Electric $3,000 $9,000 Electrical for Wireless LAN Access Points Subtotal $11,000 4. Approve expenditures from Capital Improvement Program budget account number 7017 - 01820539, totaling $291,710 as per grant funding requirements. 5. Approve $89,406 increase to the Police Department base budget for Fiscal Year 2005 for recurring costs associated with implementation of project component as follows: Cio, of Newporr Beach Police Deparimenr 0 Mobile Data Computer System Upgrade Request March 9, 2004 Page 6 0 Annual Recurring Costs Associated with ImDlementina UDarade Qua Description Vendor Unit Cost Total Cost 57 Annual Sprint Wireless City of Brea $1,188 $67,716 Network Access Fees ($99 Per Vehicle Per Month N/A Annual Software Support Netmotion $2,500 $2,500 NIA Annual Sprint Dedicated T -1 Sprint $4,200 $4,200 Telephone Connection with City ($350 Per of Brea Month NIA Annual Software Maintenance Custom Logic $5,500 $5,500 & Support DesIqn NIA Annual Software Maintenance CheckpoinF $9,490 $9,490 & SUODort for Firewall Total Annual RecurdM Costs $89,406 0 9 City of Newport Beach Police Deparrmenr E ® • Mobile Data Computer System Upgrade Request March 9, 2004 Page 7 BACKGROUND Mobile data communications for Police Department field units is an absolutely essential law enforcement resource that maximizes operational efficiency. Having access to information that was once reserved for only those employees who were physically at the police facility, and providing this information electronically to employees assigned to the field, is critically important for the safety of the public we serve and for the safety of our employees. Wireless technology used for mobile data communications has improved significantly during the last ten years. The Police Department has successfully transitioned to those improvements for the purpose of providing access to additional resources and facilitating improved electronic communications. This is necessary in our efforts to increase the available field time that can be spent by our employees promoting community oriented policing. We have utilized two generations of mobile data communications and are requesting the approval to upgrade our current technology to comply with State mandated encryption requirements and to use technology advancements that are now available. Those incremental implementations of improved technology in data communications during the last ten years (refer to Figure 1), are detailed and discussed below, Pip— Timeline forthe"PoliceDOadment I M"4 %Mass 10(304% sta "k ImplamenlaUon aline IW1an Man Bm•N005 Mau Technology plan Appmve- CAO Li - FMS Ui-- Brea MOOS Amnuneemonl CMy Cauncg Plan 1ncIYEi,, Cofdta i, IM atcswilh lMCgratedaMlh upg,a0e0 to of EW3 of App.aifae %real. Jammed wnh Brea hi Cs. Brta MOOS Btu MOCS 192 FBPS E.ing MOOS to U"g mms 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 1944 2004 First Mobile Data Communications System Figure t A Strategic Technology Plan (PLAN) was approved for the Police Department by the City Council in June 1994. The approved PLAN consisted of the following ® major components for the Police Department: City of Newport. Beach Police Department Mobile Data Computer System Upgrade Request March 9, 2004 Page 8 • Implementation of a Computer Aided Dispatch System (CAD) • • Implementation of a Records Management System (RMS) • Implementation of a Jail Management System (JMS) • Implementation of a Document Imaging System (DIS) • Upgrade of Local Area Network (LAN) Infrastructure • Implementation of an Automated Vehicle Location (AVL) System • improve Access to City Wide Area Network (WAN) • Develop Automated Field Reporting Process • Enhance Information Technology Staffing • Implementation of a Mobile Data Communications System (MDCS) As indicated, the City Council as a part of that PLAN approved a Mobile Data Communication System (MDCS). The purpose of that approved MDCS was to provide field Police Department units with the ability to electronically send and receive messages without physically returning to the police facility. The system provided the capability to transmit text messages over a radio system that was separate from the voice communications system in existence at the time. Each unit was equipped with a second radio and mobile data modem that provided access to the data communications network. The Police Department joined an existing private mobile data network owned and operated by the City of Brea (BREA) in August 1995. BREA's network provided coverage throughout Orange (including excellent coverage in Newport Beach) and parts of Los Angeles County. To use their network, BREA required only an initial activation fee of $1,000 per unit and then a recurring monthly "flat fee" of $139 for each unit that accessed the network. BREA completely supported the network and our access to the network by our police mobile field vehicles. This was a significant savings decision that eliminated the need to purchase our own separate radio frequency, supporting infrastructure and recurring maintenance expenses that all would have been significantly cost prohibitive (estimated to have been in the multi- million dollar range). The speed of BREA's network at that time was 4800 Kilobits Per Second (KBPS) and the network was only capable of handling limited character text -based messaging. The Police Department signed a 5 -year agreement with BREA to use their data network for all of our marked police vehicles. Access to that network required hardware (mobile laptop computer, vehicle radio modem, 800 MHz base station, dedicated telephone line between the base station and BREA and between the Police Facility and BREA and a mobile vehicle antenna), software (mobile data client software) and integration with the planned, and City Council approved, Computer Aided Dispatch system. The network connected Police Department field units to one another and provided • access to CLETS through BREA. Once our Computer Aided Dispatch and City of Newporr Beach Police Department E L, J Mobile Data Computer System Upgrade Request March 9, 2004 Page 9 Records Management Systems (refers to figure 2) became operational, field units gained access to them. The Police Department operated on that network until February 2000 when a significant network upgrade was implemented by BREA. Nexport Beech Police Department First Date Communications Nenhork ®• u� .. i _er .t .. •.aw xwren conwvnr 10.N) f IW YNr B.w S Wkn W.up.9wleF IB,uI csw•w IXBFOI °DxA� oeym�n,:,r Canhew (XBPo) (N0Po) � Zr r;y LAN I ■ INBPDI - -�® Cenµn.rYb• PseM. Wn.Pnw� jug"'s n, �HBPo) IXBY01 I •.. � m•; I I i "• _ plL v.MCN Evr, , Second Mobile Data Communications System First MDCS Network • Field Units Communicate with 800 MHz Network Base Station via Vehicle Radio Modem. • Base station communicates with Radio Network Controller. • Radio Network Controller communicates with Message Switch. • Message Switch communicates with CSU /DSU. • CSU /DSU communicates with Distributed Terminal Controller. • Distributed Terminal Controller communicates with Computer Aided Dispatch. Figure 2 In February 2000, a new upgraded and enhanced network was implemented by BREA. The new network provided improved technology, faster communications (19200 KBPS) and a second radio frequency channel for required network reliability and redundancy (refer to Figure 3). City of Newport Beach Police Department Mobile Data Computer System Upgrade Request March 9, 2004 page 10 Newport Booth Police Department Current Dnfa Communications Network ®9 LEN pa•a NnvoH COmea., Itlnp. cvuosa e wne e Dbpihpbpxnln.l p nn�u.: as•u) up —[xaP% ' r L.a �I I ® foer6j Com d p.mN.Wtip.Mn eoo ux.aw n.aan •.,.h MR") a,.bm Ytl�m I yam_ ® f— i.S.Pd ronomn I I P.4d Y.NVY Egvpin.M � Current MRCS Network • Field Units Communicate with 800 MHz Network Base Station via Vehicle Radio Modem. • Base station communicates with Radio Network Controller. • Radio Network Controller communicates with Message Switch. • Message Switch communicates with CSU /DSU. • CSU /DSU communicates with Distributed Terminal Controller. • Distributed Terminal Controller communicates with Computer Aided Dispatch. Figure 3 The upgraded BREA network was funded from a Federal Grant awarded by the United States Department of Justice. That grant was approved in 1998 as a part of the Community Oriented Policing Services Making Officer Redeployment Effective (COPSMORE) program and actually funded in the fourth quarter of 1999. A consortium of 11 cities (including Newport Beach) participated in the grant. The Police Department renegotiated an agreement with BREA for an additional 5 years from the time of signing (or approximately two years longer than the original agreement). The grant funded a significant network infrastructure upgrade and enhancement, first year of user fees ($99 per vehicle per month), as well as a variety of other technology projects for the cities participating in the grant since being awarded in 1998. The grant has been administered by BREA and expires June 30, 2004. Based on the expiration of the grant, it is necessary for the Police Department to move forward with the proposed upgrade to our mobile data technology to be compliant with grant requirements. In Newport Beach, the COPSMORE grant has funded the following technology products and services in addition to our share of the upgraded network infrastructure: Cav of NewpDrt Beach Police Department 11 11 L. J 0 0 Mobile Data Computer System Upgrade Request March 9, 2004 Page 11 • Mobile Data Computers • Mobile Data Printers • Vehicle Radio Modems • Records Management System • Desktop Computers • Mobile Data Computer Communications Software In addition to what has already been funded by the COPSMORE grant, there is still designated funding approved and appropriated for a wireless Local Area Network (LAN) for the Police Department. That funding was based on a need to supplement the second MDCS and to enhance functionality for technology that would otherwise not be available on the existing network. The second MDCS has run effectively and efficiently since 2000. The enhanced technology, increased speed of the network and redundancy vastly improved this system from the capabilities of the first system. BREA has continued to provide outstanding maintenance and support of the entire network and the Police Department's access to the network. In August 2001, the State of California, Department of Justice (as described in Section 1.6.9, Subsection B2, of the California Law Enforcement Telecommunications System (CLETS) Policies, Practices, Procedures Manual), mandated that all information communicated wirelessly to and from CLETS was to be encrypted by March 1, 2003 as follows: °A11 CLETS information transmitted using a wireless link or dial -up connection shall be protected with encryption while in that segment.... The use of cryptographic techniques shall employ a minimum of, or industry standard equivalent to, 128 -bit encryption.' was not encrypted. Efforts to provide encryption to the network were expensive and ultimately determined to be cost prohibitive. BREA ele agreement with them for access to their existing network effective June 30. 2004. BREA decided to contract with "Sprint PCS Group" (SPRINT) for mobile data communications. Sprint provides a public data communications network with faster speeds (40-60 KBPS with bursts of 140+ KBPS) and nationwide coverage (refer to Figure 4). BREA negotiated a special configuration with SPRINT that included a dedicated "frame relay" telephone line connected directly to SPRINT "s network. The frame relay telephone line is a CLETS security requirement to prevent data communications from transversing the Internet. BREA also City of Newport Beach Police Department El 0 Mobile Data Computer System Upgrade Request March 9, 2004 Page 12 negotiated a contract with "Netmotion Wireless Incorporated" ( NETMOTION) for "session persistence" and encryption that will satisfy the CLETS requirements. They have also received approval from the CLETS advisory board to upgrade their network to SPRINT. BREA extended the agreement they negotiated with SPRINT to agencies using their existing network as a replacement option. Under their offer, BREA would be the administrator of their use of the SPRINT network and be responsible for first - line support and recurring maintenance issues for individual users including the Police Department (if approval is granted by the City Council). To be included in the relationship between BREA and SPRINT, BREA requires signing a 3 -year agreement with them. In that agreement, BREA will charge a monthly rate plus overhead of $99 per vehicle. They will include a wireless modem and software to access the SPRINT wireless network and NETMOTION client license for session persistence and encryption for each unit using the network. The intention of using the SPRINT network is to supplement the proposed wireless Local Area Network. The Police Department will need additional technology (hardware and software) to fully operate our wireless Local Area Network. The separate network (owned by the City of Newport Beach) will consist of three access points, a message switch, additional session persistence /encryption software and server, an additional "firewall" for network security and a dedicated high speed telephone line between the Police Department facility and BREA. BREA will be responsible for issues and maintenance related to the SPRINT network and will be responsible for the frame relay line to SPRINT. Figure 4 City of Newport Beach Police Department u * • Mobile Data Computer System Upgrade Request March 9, 2004 Page 13 DISCUSSION: As noted, our current means of electronic wireless data communications with Police Department field units will be discontinued by our provider, BREA, at the end of this fiscal year. Police Department staff planned a supplemental wireless LAN with funding from a COPSMORE grant but had to delay seeking City Council approval and implementation of the project until a decision about future network connectivity was made by BREA. Once that decision was made, Police Department staff reviewed options and recommend implementing an enhanced wireless LAN that uses a both a private network and wireless network operated by SPRINT and what has been proposed by BREA. The enhanced network will provide field units with faster network speeds of up to t t Megabits Per Second (MBPS), advanced functionality for field reporting, Department electronic mail access, Internet resources, Police Department Local Area Network and City Wide Area Network; and increase network access from a local regional area to full nationwide coverage. Proposed Wireless LAN and Mobile Data Communications System The upgraded data network proposed will use a private LAN (owned by the Police Department) and will operate on a 2.4 Gigahertz public frequency. The signal used in that system will be amplified requiring approval from the Federal Communications Commission. The LAN will have 3 two -way access points (with the capability to add additional sites as required and as the budget permits) at strategic locations throughout the City of Newport Beach (refer to Figure 5). That network will be supplemented by SPRINT's public data network. Access to Sprint's network will be through a dedicated frame relay line to prevent communications from transversing the Internet as required by CLETS. SPRINT's network will not only supplement the 3 access points recommended in the City of Newport Beach but will provide nationwide coverage and access to our LAN. The proposed network will have encryption as required by CLETS and session persistence software installed locally on the client mobile data computers in the Police Department vehicles. The software will "seamlessly" (without any user interaction), select the strongest signal at the time of the request and transmit or receive on either the private LAN or SPRINT network. The Police Department will also operate a separate server for encryption and session persistence for data traffic that travels on the private LAN integrated with the server at BREA. The Police Department will also operate an additional "flrewall" that will provide additional security and will enhance data integrity for that traffic that travels the private LAN. City ofNewporr Beach Police Department Mobile Data Computer System Upgrade Request March 9; 2004 Page 14 Figure 5 The mobile LAN will be designed to incorporate extreme security precautions to prevent outside intrusions. Security will comprise of tracking individual authorized hardware (modem, mobile computer, PDA) by Media Access Control (MAC) addresses, Wired Equivalent Privacy (WEP) algorithms, encrypted signals, network firewall, logons and passwords. Once a user complies with security requirements and successfully enters the LAN, they will have access to Police Department resources (including Computer Aided Dispatch, Jail Management System, Records Management System and Document Imaging System),. electronic mail, Internet and CLETS (refer to figure O, . Ciq' of Newport Beach Police Department 11 E L._ J 9 0 W!nl 0 0 Mobile Data Computer System Upgrade Request March 9, 2004 Page 15 Newport B4 h ftnm Department Proposed Data Communlead•ns NaM h with W r@Mss CAN 6 Celk4w Sysrem BREA l•rl I •o.,.s.ca xxeeu xx rxw+Nxxl •!++ + , — PMI — q•xp len4 1•� M 1 i� rv.rx rwx•1 � � I I a1Blel him I ,vl� � ♦q �' xyq ® �! � 1 Iw!•1 Cg0M h x,IK,WOryMl usMawpM Nn,Y Ogxt! NBPD ' I ----------- - - -T —I I � 0'• 1 2 , I , . I I ,i�rixill"'° xw I 4W!! -- ! / NBPD POLICE VEHICLE. Procurement Process Proposed Wireless ,LW. N & Mobile Data Communications Network: Field Units Communicate with either Wireless LAN Access Point or SPRINT base station. • Cellular Signal is Routed to BREA by Frame Relay Line & Wireless LAN Signal is routed by 2.4 Gigahertz signal. • Data is Routed through BREA Message Switch. • BREA Message Switch Communicates with ZNC • ZNC Communicates with Computer Aided Dispatch & Records Management System. • Internet Traffic Routed through NBPD Firewall Figure 6 Police Department staff has explored a number of options for implementing a mobile wireless LAN and supplemental MDCS. Each component of the proposed system is very complex and must integrate with our existing infrastructure (internal LAN, Computer Aided Dispatch, Records Management System, CLETS access etc.) and operational requirements. We are recommending upgrading products and services from vendors (as described below) that we already use. The components of this project are the following: City of Newport Beach Police Department 0 Mobile Data Computer System Upgrade Request March 9, 2004 Page iS Vendor Product Services City of Brea Sprint Wireless Data Secure Access in Network Compliance with State Requirements to Wireless Data Network & First Tier Support for Network & Related Hardware Northrop Grumman Various Wireless LAN Design, Engineering & Hardware Network Integration Custom Logic Design Zclient 32 UDP Mobile Design, Engineering & Data Client Software & System Integration Message Switch Software SPRINT Wireless Modem, Engineering & Network Communications Integration Software & Frame Relav Line NETMOTION Encryption, Session Engineering & Network Persistence Client Integration Software & Best Connection Preference DELL Redundant Computer Network Servers for: • Message Switch • NETMOTION wor Network Computer Server Rack CHECKPOINT Firewall Software Installation, configuration & Support of Wireless LAN "Firewair server. Bayshore Electric Miscellaneous Engineering & Labor Electrical Parts, & Cablin City of Brea BREA has provided mobile data computing capabilities to the Police Department for the last several years. They have provided outstanding service, support and maintenance of a MDCS used by the Police Department. Their current proposal to upgrade their system using the SPRINT network that is uniquely configured to comply with CLETS requirements is the recommended preference for Police Clry of Newport Beach Police Department i 0 0 0 • Mobile Data Computer System Upgrade Request March 9, 2004 Page 17 Department data communications. BREA also is providing hardware and software and is not requiring any additional start-up Northroa Grumman Information Technoloav Public Safety, ncorporated Northrop Grumman Information Technology Public Safety, Incorporated (PSI) is the system integrator who designed and implemented our Computer Aided Dispatch, Records Management System, integration to CLETS and messaging capabilities (while doing business as PRC Public Safety, Incorporated). We currently have a maintenance agreement with PSI to service both Computer Aided Dispatch and Records Management Systems hardware and software 24 hours per day, 7 days per week basis. PSI was consulted regarding providing a mobile wireless LAN system for the Police Department. PSI provided a test network to the Police Department free of charge. That test network was developed to prove the feasibility of the concept, research viable solutions, experiment with infrastructure hardware and software, review topographical challenges and determine the compatibility of the proposed solution with our existing systems. PSI provided a recommended solution that not only meets our requirements but also will integrate with our existing systems. Our recommendation is to approve PSI to provide a mobile wireless LAN as an upgrade to the services they currently provide to the Police Department. rbr City of Newport Beach Police Department m ,rvaDt CDRi Fxyyu� IFL• am smin r.�a.n a•+.::nua, vwoe caw RUwn „e<.1 �• LJL ,mmc INryY6N1 1°01 INI Rema.t R.IaF 9�m IFmm.l Wwl. Unit R.m• Bu. ,1'.D' MMDC l•a�.l mlDC IYP ro P..�, 1', nF M Y.en met w NR10C .�.n U.TIn.11 ' VWN • . Y 41 y R<m•m Rely Sim (PUDN.I IRU.L •, ...... I.. Y Im^`vIR•r '• mwe -�r 1"e IFUn1 �� • DI N6 D. R.was lb4i bh• YumC �FJwi :a • �_ IINVNf uw ..... HN_ __ _Iyy uL.e u aD x..POR C.nr. ' IFmun) � Neig NDiplpl YWs n. mv. v.P,•.. RMWIW GN XwIDC Via• RwFY. ¢IRw.I yr,mRYOi P wmee r. • (./PY.A nL.W Mkdb lay FOM IMw • I� i •• MFV N..y 3.ylui/ �,.�t. 11 Y N tc N4VBtlnW `��F Fo Sp.l f\MS •• WY Frypai.l ICAm4CMJY rm C..l SCCR ... .. ........ I N.IwM1 tJFi jDiftl NQq:IS Onri Mlma Policy NDi{tDRirIDP3 Rn Spo,l Mm.m R,hF pDo-.caO. aRm.. RW a..,a I..waRM b.. ie• City of Newport Beach Police Department • 0 Mobile Data Computer System Upgrade Request March 9, 2004 Page f8 Custom Logic Design Custom Logic Design developed the mobile data client software that is currently installed in all of our marked Police Department vehicles. The product ( "Zclient) is an object oriented "Windows" application that provides sophisticated messaging and reporting functions. The recommended upgrade to "ZClient32" is required to access the mobile wireless LAN and SPRINT network. Zclient32 is designed for our proposed high performance mobile computing environment. The upgraded application provides a graphical user interface, coupled with unique audio prompting features not found in other messaging applications. The application is engineered to work with existing PutAc Safety Mobile Data Terminal Systems, providing an enhanced user interface without requiring modifications to the Computer Aided Dispatch system interface. The proposed message switch from Custom Logic Design will eliminate our need to upgrade our Computer Aided Dispatch system from PSI to a Transfer Control Protocol (TCP) /Internet Protocol (IP) as recommended for the upgraded wireless communications network. PSI provided quotes for that upgrade to our Computer Aided Dispatch system that ranged from between $169,000 and $226,000 alone, which is cost prohibitive at this time. The message switch will also enable access to the City's WAN for parking citation and animal license information contained at City Hail and to internal systems on the Police Department LAN. Custom Logic Design Proposed Configuration Message Switch Implemental City of Newport Beach Police ZNC at Brea 13 ",,,,,, tear. "u .eer,.,rme •.��i "�rrr aotw,w usswwr G m •'/NMr2a0a Lalefa ep cW"W4 Seat.ew Lwk Drip, Medwa.vtrre. Figure a City of Nexyort Beach Police Department L J u 0 Mobile Data Computer System Upgrade Request March 9, 2004 Page 19 0 SPRINT SPRINT provides wireless data communications capability for several of the Police Department's mobile computers. Employees use those computers during Department - related travel to access electronic mail and Internet resources. The coverage (particularly in the City of Newport Beach) of the wireless cellular data network from SPRINT has been exceptional. We are also in the process of implementing an Automated Vehicle Locabon/Tracking system using the SPRINT network for transfer of data. The BREA will provide first -level of support for the department. The department is proposing using SPRINT to provide the required T -1 (defined as a dedicated phone connection supporting data rates of 1.544Mbits per second) between the Police Department and BREA. SPRINT has competitive rates and is familiar with all the requirements necessary to complete the connection to BREA and remain compliant with CLETS requirements. Dell Dell Incorporated (DELL) currently supplies all of our "Windows" based computer servers at the Police Department. They also supply the rack that houses the 1101 servers and the maintenance support on both product lines. Our preference is to recommend purchasing from DELL to keep installation, performance, and aesthetics of the server room and racks the same and has maintenance and equipment support consistent with what is currently done. DELL quoted pricing for this project based on the State of California, Department of General Services (DGS) contract (derived from competitive bidding) and the Western States Contracting Alliance (WSCA) contract (also derived from competitive bidding). These contracts eliminate the need for local government agencies to repeat a competitive bidding process that is costly and time consuming and will not result in prices lower than what DGS and WSCA have obtained. Checkpoint Checkpoint currently supports our exis1ing "firewall" (server and software) for our internal LAN and external access to the City Wide Area Network, Internet, and Orange County Sheriff's Department. It the Police Department's recommendation to continue to use Checkpoint for the additional "firewall" server requested in this proposal for the external mobile LAN. This will minimize support and training issues for Police Department staff and ensure the security and integrity of traffic over the external mobile LAN. City of Nemport Beach Police Department 0 • Mobile Data Computer System Upgrade Request March 9, 2009 Paae 20 Bayshore Electric Bayshore Electric has provided the engineering, installation and maintenance of electrical power for most technology related hardware and cabling in the Police facility and in particular the existing computer server racks and our Uninterruptible Power Supply (UPS). The proposed computer servers and server rack required for this project will have to be connected to the UPS and its power load balanced to ensure safety and reliability. The computer servers will need to be connected to the Department's LAN. Bayshore also has provided similar services to most City owned buildings. Two of the three proposed sites for installation of access points for the mobile wireless LAN will be at City Buildings. Electrical power and cabling will be required at all 6 access point sites and our recommendation is to have Bayshore Electric be awarded the contract. n U E Ciry of Newporr Beach Police Deparonent KI Mobile Data Computer System Upgrade Request March 9, 2004 Page 21 ENVIRONMENTAL REVIEW: None Ciry of Newport Beach Police Department Mobile Data Computer System Upgrade Request March 9, 2004 Page 22 FUNDING AVAILABILITY: 0 As noted above, this project will be funded from the 1996 COPSMORE Grant program. This is a reimbursement grant that will return 75% of expenditures to the City of Newport Beach. The remaining 25% of expenditures will be funded from the General Fund unappropriated surplus account as required by the grant. The scope and method of procurement for this project has been discussed with and approved by Dennis Danner, Administrative Services Director. Using the listed vendors will provide for direct integration with existing systems, significantly reducing the need for new or re- engineered programs and saving money as well as provide for timely purchase and installation of the necessary equipment. As with any project of this size and complexity, there will be recurring costs for network access, maintenance and support. The amount required to support this project will need to be added to the Police Department's budget base for Fiscal Year 2005. Project implementation should be completed prior to end of Fiscal Year 2004 and any maintenance and support fees wilt be absorbed in the current Police Department budget. The recurring fees identified are not covered by the grant and are the responsibility of our Department once the project implementation is completed. 11 • City of Newport Beach Police Department Mobile Data Computer System Upgrade Request March 9, 2004 Page 23 CONCLUSION: Upgrading the Police Department Mobile Data Communications System will provide the advanced technological capabilities to access CLETS, communicate with other field units, send and receive messages to and from our Computer Aided Dispatch System at much higher speeds. The upgraded system will also facilitate an Automated Vehicle Location system and electronic mapping using a Global Positioning System. In addition, the proposed systems will provide the capability for field units to access electronic mail, Internet resources, the Police Department LAN and City WAN from virtually anywhere in the nation. Providing access to additional resources will also increase the safety of the public and our employees. We request the City Council consider the following: • Approve recommended upgrades to the Police Department Mobile Data Communications System. • Authorize the Chief of Police to negotiate an agreement with the specified vendors and the City Manager to have the authority to sign the agreements with the specified vendors. • Award purchase to the listed vendors for the specified equipment, software and services at the quoted costs as described in this report. • Approve expenditures from Capital Improvement Program budget account number 7017 - 0180539. • Approve adjustment to Police Department base budget for Fiscal Year 2005 to reflect annual recurring costs associated with project implementation. City of Newport Beach Police Department • i Prepared by: Tim Riley, Captain Detective Dlvis)on Commander Submitted 1 Bob McDonell Chief of Police Mobile Data Computer System Upgr ide Request March 9, 2004 Page 24 Paul Henisey, Ca Support Services Division Commander Ci(c of Neapmrt Beach Police Department • • 1.._J Ay of Newport Beach BUDGET AMENDMENT 2003 -04 *FECT ON BUDGETARY FUND BALANCE: NO. BA- 037 AMOUNT: 8291,710.00 Pq Increase Revenue Estimates Increase in Budgetary Fund Balance Increase Expenditure Appropriations AND X Decrease in Budgetary Fund Balance Transfer Budget Appropriations No effect on Budgetary Fund Balance SOURCE: from existing budget appropriations X from additional estimated revenues X from unappropriated fund balance EXPLANATION: This budget amendment is requested to provide for the following: To increase revenue estimates and expenditure appropriations related the Mobile Data Communications System Upgrade (COPS More - Brea). ACCOUNTING ENTRY: BUDGETARY FUND BALANCE Amount Fund Account Description Debit Credit 010 3605 General Fund Fund Balance $106,691.00 WENUE EST7MATES (3601) Fund/Oivision Account Description 1820 4817 COPS More Grant $185,019.00 EXPENDITUREAPPROPRIATIONS (3603) Division Number Account Number Division Number Account Number Division Number Account Number Division Number Acrount Number Signed: Signed: 0 Signed: Description 7017 Automation/Communication C1820539 Strategic Info -COPS More Approval: Administrative Services Director City Manager City Council Approval: City Clerk $291,710.00 r?..t G o y Date A z v to Date \C#\ . Pity of Newport Beacip NO. BA- BUDGETAMENDMENT 2003 -04 EFFECT ON BUDGETARY FUND BALANCE: X Increase Revenue Estimates X Increase Expenditure Appropriations AND Transfer Budget Appropriations SOURCE: from existing budget appropriations X from additional estimated revenues X from unappropriated fund balance EXPLANATION: This budget amendment is requested to provide for the following: 037 AMOUNT: $as1,71a.00 Increase in Budgetary Fund Balance X Decrease in Budgetary Fund Balance No effect on Budgetary Fund Balance To increase revenue estimates and expenditure appropriations related the Mobile Data Communications System Upgrade (COPS More - Brea). ACCOUNTING ENTRY: BUDGETARY FUND BALANCE Signed: c Fins Signed: 2da C Signed: Approval: Administrative Services Director city City Council Approval: City Amount Debit Credit $106,691.00 $185,019.D0 $291,710.00. Data t Date Fund Account Description 010 3605 General Fund Fund Balance REVENUE ESTIMATES (3601) Fund/Division Account Description 1820 4817 COPS More Grant EXPENDITUREAPPROPRIATIONS (3603) Description Division Number 7017 Automation /Communication Account Number C1820539 Strategic Info - COPS More Division Number Account Number Division Number Account Number Division Number Account Number Signed: c Fins Signed: 2da C Signed: Approval: Administrative Services Director city City Council Approval: City Amount Debit Credit $106,691.00 $185,019.D0 $291,710.00. Data t Date