HomeMy WebLinkAboutC-4938 - Agreement for Citywide Custodial Services at City Buildings and FacilitiesAGREEMENT FOR CITYWIDE CUSTODIAL SERVICES
AT CITY BUILDINGS AND FACILITIES
WITH ABM SERVICES, INC.
THIS AGREEMENT FOR CITYWIDE BUILDING AND FACILITIES CUSTODIAL
SERVICES ( "Agreement') is made and entered into as of this )3Tl+day of September,
2011 ( "Commencement Date') by and between the CITY OF NEWPORT BEACH, a
California municipal corporation and charter city ( "City "), and ABM Services, Inc., a
Delaware corporation doing business as (DBA) ABM Janitorial Services ( "Contractor "),
whose principal place of business is 165 Technology Drive, Suite 100, Irvine, California
92618 and is made with reference to the following:
RECITALS
A. City is a municipal corporation duly organized and validly existing under the laws
of the State of California with the power to carry on its business as it is now being
conducted under the statutes of the State of California and the Charter of City.
B. City requires routine custodial services at twenty -three (23) City -owned buildings
and facilities and desires to engage Contractor to provide these services as
further described herein ( "Project').
C. Contractor has examined the location of all proposed work, carefully reviewed
and evaluated the specifications set forth by the City for the Project, and is
familiar with all conditions relevant to the performance of services and has
committed to perform all work required for the price specified in this Agreement.
D. City has solicited and received a proposal from Contractor, has reviewed the
previous experience and evaluated the expertise of Contractor, and desires to
retain Contractor to render professional services under the terms and conditions
set forth in this Agreement.
NOW, THEREFORE, it is mutually agreed by and between the undersigned
parties as follows:
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The term of this Agreement shall commence on the Commencement Date, and shall
terminate on June 30, 2016, unless terminated earlier as set forth herein.
2. SCOPE OF WORK
2.1. Contractor shall perform all the work described in the Scope of Work
attached hereto as Exhibit A and incorporated herein by this reference ( "Services" or
"Work ") at the locations described in the Locations Map and table attached hereto as
Exhibit B and incorporated herein by this reference ( "Project Locations "). As a material
inducement to the City entering into this Agreement, Contractor represents and
warrants that Contractor is a provider of first class work and Contractor is experienced
in performing the Work contemplated herein and, in light of such status and experience,
Contractor covenants that it shall follow the highest professional standards in
performing the Work required hereunder and that all materials will be of good quality.
For purposes of this Agreement, the phrase "highest professional standards" shall mean
those standards of practice recognized as the prevailing industry standard by one or
more firms performing similar work under similar circumstances..
2.2. Contractor shall perform everything required to be performed, and shall
provide and furnish all the labor, materials, necessary tools, expendable equipment and
all utility and transportation services necessary for the Project, unless otherwise
described in the Scope of Work. City shall provide all paper products which, for
purposes of Work shall come to be defined as: paper towels, toilet tissue and toilet seat
covers.
3. TIME OF PERFORMANCE
3.1. Time is of the essence in the performance of Services under this
Agreement and the Services shall be performed to completion in a diligent and timely
manner. The failure by Contractor to perform the Services in a diligent and timely
manner may result in termination of this Agreement by City.
3.2. Notwithstanding the foregoing, Contractor shall not be responsible for
delays due to causes beyond Contractor's reasonable control. However, in the case of
any such delay in the Services to be provided for the Project, each party hereby agrees
to provide notice to the other party so that all delays can be addressed.
3.3. Contractor shall submit all requests for extensions of time for performance
in writing to the Project Administrator, as defined in Section 5, as soon as reasonably
possible, but no event later than three (3) calendar days after the start of the condition
that purportedly causes a delay. The Project Administrator shall review all such
requests and may grant reasonable time extensions for unforeseeable delays that are
beyond Contractor's control.
3.4. For all time periods not specifically set forth herein, Contractor shall
respond in the most expedient and appropriate manner under the circumstances, by
telephone, fax, hand - delivery or mail.
4. COMPENSATION
4.1. City shall pay Contractor for the Services on a time and expense not -to-
exceed basis, in accordance with the provisions of this Section and the Schedule of
Billing Rates attached hereto as Exhibit C and incorporated herein by reference. No
rate changes shall be made during the term of this Agreement without the prior written
approval of the City, except for the annual adjustment to the rates in proportion to
changes in the Consumer Price Index ( "CPI ") as more particularly described in Section
4.2 below. Contractor's annual compensation shall not exceed Three Hundred Fifty
One Thousand Dollars and 001100 ($351,000.00) without written amendment to the
Agreement. Contractor's total compensation for Services performed in accordance with
this Agreement, including all reimbursable items, shall not exceed One Million Seven
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Hundred Fifty Five Thousand Dollars and 00 /100 ($1,755,000.00) without written
amendment to the Agreement.
4.2. Consumer Price Index. Upon the first anniversary of the Commencement
Date and upon each anniversary of the Commencement Date thereafter, the rates to be
paid by the City as set forth in Exhibit C shall be adjusted in proportion to changes in the
Consumer Price Index, subject to the three percent (3.0 %) maximum adjustment
increase set forth below. Such adjustment shall be made by multiplying the original rate
by a fraction, the numerator of which is the value of the Consumer Price Index for the
calendar month three (3) months preceding the calendar month for which such
adjustment is to be made and the denominator of which is the value of the Consumer
Price Index for the same calendar month one (1) year prior. For example, if the
adjustment is to occur effective July 1, 2011, the index to be used for the numerator is
the index for the month of April 2011 and the index to be used for the denominator is
April 2010. The "Consumer Price Index' to be used in such calculation is the Consumer
Price Index, All Urban Consumers (All Items) for the Los Angeles Anaheim Riverside
Metropolitan Area, published by the United States Department of Labor, Bureau of
Labor Statistics (1982 84 = 100). If both an official index and one or more unofficial
indices are published, the official index shall be used. If said Consumer Price Index is
no longer published at the adjustment date, it shall be constructed by conversion tables
included in such new index. In no event, however, shall the amount payable under this
agreement be reduced below the rate in effect immediately preceding such adjustment.
The maximum increase to the rate, for any year where an adjustment is made in
proportion to changes in the Consumer Price Index, shall not exceed 3.0% of the Rate
in effect immediately preceding such adjustment.
4.3. Invoices. Contractor shall submit monthly invoices to City describing the
Work performed the preceding month. Contractor's bills shall include the name of the
person and /or classification of employee who performed the Work, a brief description of
the Services performed and /or the specific task from the Scope Services attached
hereto which it relates, the date the Services were performed, the number of hours
spent on all Work billed on an hourly basis; and a description of any reimbursable
expenditures. City shall pay Contractor no later than thirty (30) days after approval of
the monthly invoice by City staff.
4.4. City shall reimburse Contractor only for those costs or expenses
specifically approved in the Scope of Services attached hereto. Unless otherwise
approved, such costs shall be limited and include nothing more than the actual costs
and /or other costs and /or payments specifically authorized in advance in writing and
incurred by Contractor in the performance of this Agreement.
4.5. Contractor shall not receive any compensation for Extra Work without the
prior written authorization of City. As used herein, "Extra Work" means any work that is
determined by the Project Administrator (as defined in Section 5 below) to be necessary
for the proper completion of the Project, but which is not included within the Scope of
Work and which the City and Contractor did not reasonably anticipate would be
necessary. Compensation for any authorized Extra Work shall be paid in accordance
with the Schedule of Billing Rates set forth in Exhibit C.
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5. ADMINISTRATION
This Agreement will be administered by the Municipal Operations Department. The
Operations Support Superintendent, or his /her designee shall be the Project
Administrator and shall have the authority to act for City under this Agreement. The
Project Administrator or his /her authorized representative shall represent City in all
matters pertaining to the Services to be rendered pursuant to this Agreement.
6. PROJECT MANAGER
6.1. Contractor shall designate a Project Manager, who shall coordinate all
phases of the Project. This Project Manager shall be available to City at all reasonable
times during the Agreement term. Contractor has designated Santiago Medrano,
District Supervisor, to be its Project Manager. Contractor shall not remove or reassign
the Project Manager or any personnel or assign any new or replacement personnel to
the Project without the prior written notice to City.
6.2. Contractor, at the sole discretion of City, shall remove from the Project any
of its personnel assigned to the performance of Services upon written request of City.
Contractor warrants that it will continuously furnish the necessary personnel to complete
the Project on a timely basis as contemplated by this Agreement.
6.3. Contractor warrants that all persons employed under this Agreement may
legally work in this State and have satisfactory past records indicating their ability to
accept the kind of responsibility anticipated for this Work. Upon receipt of the notice of
award from the City, the Contractor shall supply a list of the personnel who will perform
the Work, within fifteen (15) days.
6.4. Contractor shall provide the contact information of the supervisor on -duty
while Services are being performed.
7. TYPE AND INSTALLATION OF MATERIALS /STANDARD OF CARE
7.1. Contractor shall use only the standard materials described in Exhibit A in
performing Services under this Agreement. Any deviation from the materials described
in Exhibit A shall not be installed unless approved in advance by the Project
Administrator.
7.2. All of the Services shall be performed by Contractor or under Contractor's
supervision. Contractor represents that it possesses the personnel required to perform
the Services required by this Agreement, and that it will perform all Services in a
manner commensurate with highest professional standards. All Services shall be
performed by qualified and experienced personnel who are not employed by City, nor
have any contractual relationship with City.
7.3. Contractor shall provide an employee manual or its equivalent to the
Project Administrator for review. Contractor's employees shall wear uniforms and
operate vehicles that are clean in appearance and prominently display the Contractor's
name and contact information.
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8. RESPONSIBILITY FOR DAMAGES OR INJURY
8.1. City and all officers, employees and representatives thereof shall not be
responsible in any manner for any loss or damage to any of the materials or other things
used or employed in performing the Project or for injury to or death of any person as a
result of Contractor's performance of the Services required hereunder; or for damage to
property from any cause arising from the performance of the Project by Contractor, or
its subcontractors, or its workers, or anyone employed by either of them.
8.2. Contractor shall be responsible for any liability imposed by law and for
injuries to or death of any person or damage to property resulting from defects,
obstructions or from any cause arising from Contractor's Work on the Project, or the
Work of any subcontractor or supplier selected by the Contractor.
8.3. To the fullest extent permitted by law, Contractor shall indemnify, defend
and hold harmless City, its City Council, boards and commissions, officers, agents,
volunteers, and employees (collectively, the "Indemnified Parties ") from and against any
and all claims (including, without limitation, claims for bodily injury, death or damage to
property), demands, obligations, damages, actions, causes of action, suits, losses,
judgments, fines, penalties, liabilities, costs and expenses (including, without limitation,
attorney's fees, disbursements and court costs) of every kind and nature whatsoever
(individually, a Claim; collectively, "Claims "), which may arise from or in any manner
relate (directly or indirectly) to any breach of the terms and conditions of this
Agreement, any Work performed or Services provided under this Agreement including,
without limitation, defects in workmanship or materials or Contractor's presence or
activities conducted on the Project (including the negligent and /or willful acts, errors
and /or omissions of Contractor, its principals, officers, agents, employees, vendors,
suppliers, consultants, subcontractors, anyone employed directly or indirectly by any of
them or for whose acts they may be liable or any or all of them).
8.3.1. Notwithstanding the foregoing, nothing herein shall be construed
to require Contractor to indemnify the Indemnified Parties from any Claim arising from
the sole negligence or willful misconduct of the Indemnified Parties. Nothing in this
indemnity shall be construed as authorizing any award of attorney's fees in any action
on or to enforce the terms of this Agreement. This indemnity shall apply to all claims
and liability regardless of whether any insurance policies are applicable. The policy
limits do not act as a limitation upon the amount of indemnification to be provided by the
Consultant.
8.4. Contractor shall perform all Work in a manner to minimize public
inconvenience and possible hazard, to restore other work areas to their original
condition and former usefulness as soon as possible, and to protect public and private
property. Contractor shall be liable for any private or public property damaged during
the performance of the Work.
8.5. To the extent authorized by law, as much of the money due Contractor
under and by virtue of the Agreement as shall be considered necessary by City may be
retained by it until disposition has been made of such suits or claims for damages as
aforesaid.
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8.6. The rights and obligations set forth in this Section shall survive the
termination of this Agreement.
9. INDEPENDENT CONTRACTOR
City has retained Contractor as an independent contractor and neither Contractor nor its
employees are to be considered employees of the City. The manner and means of
conducting the Work are under the control of Contractor, except to the extent they are
limited by statute, rule or regulation and the express terms of this Agreement. No civil
service status or other right of employment shall accrue to Contractor or its employees.
Contractor shall have the responsibility for and control over the means of performing the
Work, provided that Contractor is in compliance with the terms of this Agreement.
Anything in this Agreement that may appear to give City the right to direct Contractor as
to the details of the performance or to exercise a measure of control over Contractor
shall mean only that Contractor shall follow the desires of City with respect to the results
of the Services.
10. COOPERATION
Contractor agrees to work closely and cooperate fully with City's designated Project
Administrator and any other agencies that may have jurisdiction or interest in the Work
to be performed. City agrees to cooperate with the Contractor on the Project.
11.INSURANCE
11.1. Without limiting Contractor's indemnification of City, and prior to
commencement of Work, Contractor shall obtain, provide and maintain at its own
expense during the term of this Agreement, policies of insurance of the type and
amounts described below and in a form satisfactory to City. The cost of such insurance
shall be included in Contractor's bid.
11.2. Coverage and Limit Requirements.
11.2.1. Workers' Compensation. Contractor shall maintain Workers'
Compensation Insurance providing statutory benefits and employer's liability insurance
with limits of at least one million dollars ($1,000,000) each type for Contractor's
employees in accordance with the laws of the State of California, Section 3700 of the
Labor Code. In addition, Contractor shall require each subcontractor to similarly
maintain Workers' Compensation Insurance and Employer's Liability Insurance in
accordance with the laws of the State of California, Section 3700 for all of the
subcontractor's employees. The insurer issuing the Workers' Compensation insurance
shall amend its policy by endorsement to waive all rights of subrogation against City, its
elected or appointed officers, agents, officials, employees and volunteers. Contractor
shall submit to City, along with the required certificate of insurance, a copy of such
waiver of subrogation endorsement.
11.2.2. General Liability. Contractor shall maintain commercial general
liability insurance in an amount not less than one million dollars ($1,000,000) per
occurrence, two million dollars ($2,000,000) General Aggregate and two million dollars
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($2,000,000) Products and Completed Operations Aggregate for bodily injury, personal
injury, and property damage, including without limitation, blanket contractual liability.
Coverage shall be at least as broad as that provided by Insurance Services Office form
CG 00 01. None of the policies required herein shall be in compliance with these
requirements if they include any limiting endorsement that has not been first submitted
to City and approved in writing.
11.2.3. Automobile Liability. Contractor shall maintain automobile
insurance covering bodily injury and property damage for all activities of the Contractor
arising out of or in connection with Work to be performed under this Agreement,
including coverage for any owned, hired, non -owned or rented vehicles, in an amount
not less than one million dollars ($1,000,000) combined single limit for each accident.
11.3. Other Insurance Provisions or Requirements.
11.3.1. Evidence of Insurance. Contractor shall provide certificates of
insurance to City as evidence of the insurance coverage required herein, along with a
waiver of subrogation endorsement for workers' compensation and an additional
insured endorsement for general liability. Insurance certificates and endorsements
must be approved by City's Risk Manager prior to commencement of performance or
issuance of any permit. Current evidence of insurance shall be kept on file with City at
all times during the term of this Agreement. All of the executed documents referenced in
this Agreement must be returned within ten (10) working days after the date on the
"Notification of Award," so that the City may review and approve all insurance and bond
documentation. City reserves the right to require complete, certified copies of all
required insurance policies, at any time.
11.3.2. General liability insurance provisions. Primary and excess or
umbrella liability policies are to contain, or be endorsed to contain, the following
provisions:
11.3.2.1. City, its elected or appointed officers, agents, officials,
employees, and volunteers are to be covered as additional insureds as respects: liability
arising out of activities performed by or on behalf of Contractor, including the insured's
general supervision of Contractor; products and completed operations of Contractor;
premises owned, occupied or used by Contractor. The coverage shall contain no
special limitations on the scope of protection afforded to City, its elected or appointed
officers, officials, employees, agents or volunteers. Contractor shall submit to City a
copy of the additional insured endorsement along with the required certificates of
insurance.
11.3.2.2. Contractor's insurance coverage shall be primary
insurance and /or primary source of recovery as respects City, its elected or appointed
officers, agents, officials, employees and volunteers as respects to all claims, losses, or
liability arising directly or indirectly from the Contractor's operations or services provided
to the City. Any insurance or self- insurance maintained by City, its officers, officials,
employees and volunteers shall be excess of the Contractor's insurance and shall not
contribute with it.
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11.3.2.3. Contractor's insurance shall apply separately to each
insured against whom claim is made or suit is brought, except with respect to the limits
of the insurer's liability.
11.4. Acceptable Insurers. All insurance policies shall be issued by an
insurance company currently authorized by the Insurance Commissioner to transact
business of insurance in the State of California, with an assigned policyholders' Rating
of A- (or higher) and Financial Size Category Class VII (or larger) in accordance with the
latest edition of Best's Key Rating Guide, unless otherwise approved by the City's Risk
Manager.
11.5. Notice of Cancellation. Contractor agrees to oblige its insurance broker
and insurers to provide to City with 30 days notice of cancellation (except for
nonpayment for which 10 days notice is required) or nonrenewal of coverage for each
required coverage except for builder's risk insurance. The builder's risk policy will
contain or be endorsed to contain a provision providing for 30 days written notice to City
of cancellation or nonrenewal, except for nonpayment for which 10 days notice is
required.
11.6. Self- Insured Retentions. Contractor agrees not to self- insure or to use any
self- insured retentions on any portion of the insurance required herein and further
agrees that it will not allow any indemnifying party to self- insure its obligations to City. If
contractor's existing coverage includes a self- insured retention, the self- insured
retention must be declared to City. City may review options with the contractor, which
may include reduction or elimination of the self- insured retention, substitution of other
coverage, or other solutions. Contractor agrees to be responsible for payment of any
deductibles on their policies.
11.7. Timely Notice of Claims. Contractor shall give City prompt and timely
notice of any claim made or suit instituted arising out of or resulting from Contractor's
performance under this agreement.
11.8. Waiver. All insurance coverage maintained or procured pursuant to this
agreement shall be endorsed to waive subrogation against City, its elected or appointed
officers, agents, officials, employees and volunteers, or shall specifically allow
Contractor or others providing insurance evidence in compliance with these
requirements to waive their right of recovery prior to a loss. Contractor hereby waives its
own right of recovery against City, and shall require similar written express waivers and
insurance clauses from each of its subcontractors.
11.9. Enforcement of Agreement Provisions. Contractor acknowledges and
agrees that any actual or alleged failure on the part of the City to inform Contractor of
non - compliance with any requirement imposes no additional obligations on the City nor
does it waive any rights hereunder.
11.10. Requirements not Limiting. Requirements of specific coverage features or
limits contained in this Section are not intended as a limitation on coverage, limits or
other requirements, or a waiver of any coverage normally provided by any insurance.
Specific reference to a given coverage feature is for purposes of clarification only as it
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pertains to a given issue and is not intended by any party or insured to be all inclusive,
or to the exclusion of other coverage, or a waiver of any type.
11.11. City's Remedies. City shall have the right to order the Contractor to stop
Work under this Agreement and /or withhold any payment(s) that become due to
Contractor hereunder until Contractor demonstrates compliance with the requirements
of this article. In the alternative, City may purchase the required coverage and charge
Contractor the cost of the premiums or deduct the cost from Contractor's payments.
11.12. Coverage not Limited. All insurance coverage and limits provided by
contractor and available or applicable to this agreement are intended to apply to the full
extent of the policies. Nothing contained in this agreement or any other agreement
relating to the city or its operations limits the application of such insurance coverage.
11.13. Coverage Renewal. Contractor will renew the coverage required here
annually as long as Contractor continues to provide any Services under this or any
other contract or agreement with the City. Contractor shall provide proof that policies of
insurance required herein expiring during the term of this Agreement have been
renewed or replaced with other policies providing at least the same coverage. Proof that
such coverage has been ordered shall be submitted prior to expiration. A coverage
binder or letter from Contractor's insurance agent to this effect is acceptable. A
certificate of insurance and /or additional insured endorsement as required in these
specifications applicable to the renewing or new coverage must be provided to City
within five days of the expiration of the coverages.
12. RECORDS /REPORTS
12.1. All Contractor's books and other business records, or such part as may be
used in the performance of this Agreement, shall be subject to inspection and audit by
any authorized City representative during regular business hours.
12.2. No report, information, or other data given to or prepared or assembled by
Contractor pursuant to this Agreement may be made available to any individual or
organization without prior approval by City.
12.3. Contractor shall, at such time and in such form as City may require,
provide reports concerning the status or cost of Services required by this Agreement.
12.4. Required Reports
12.4.1. Activity Report. The Contractor is required to keep a daily log of
all buildings and facilities serviced, the name of the staff member(s) who performed the
Service, and the approximate time that the Service was performed. Each month, a
report shall be prepared from the daily log, giving a brief description of all routine,
special events, and emergency Services performed. The Contractor shall submit the
report prepared from the daily log when submitting the monthly invoice to the Project
Administrator. The Contractor shall meet monthly with the Project Administrator to
review the activity report.
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12.4.2. Communications Report. The Contractor is required to keep a
daily log of all communications from the City, including, but not limited to the Municipal
Operations Department and the Police Department; and a daily log of all
communications from members of the public to the Contractor, whether or not those
communications required a request for service, and a description of the action taken
from the communication. The Contractor shall submit the daily log when submitting the
monthly invoice to the Project Administrator.
12.5. Contractor shall keep records and invoices in connection with its Work to
be performed under this Agreement. Contractor shall maintain complete and accurate
records with respect to the costs incurred under this Agreement. All such records shall
be clearly identifiable. Contractor shall allow a representative of City during normal
business hours to examine, audit, and make transcripts or copies of such records.
Contractor shall maintain and allow inspection of all Work, data, documents,
proceedings, and activities related to this Agreement for a period of three (3) years from
the date of final payment under this Agreement.
13. WITHHOLDINGS
City may withhold payment to Contractor of any disputed sums until satisfaction of the
dispute with respect to such payment. Such withholding shall not be deemed to
constitute a failure to pay according to the terms of this Agreement. Contractor shall not
discontinue Work as a result of such withholding. Contractor shall have an immediate
right to appeal to the City Manager or his /her designee with respect to such disputed
sums. Contractor shall be entitled to receive interest on any withheld sums at the rate of
return that City earned on its investments during the time period, from the date of
withholding of any amounts found to have been improperly withheld.
14. INCREASE OR DECREASE IN SCOPE OF WORK
City reserves the right to withdraw certain locations, tasks and /or reduce the frequency
of Services from the Scope of Work to be performed by Contractor pursuant to this
Agreement. City shall notify Contractor in writing of its intent to do so at least thirty (30)
days prior to the effective date of withdrawal of any Work. In the event a location, task
or a reduction in the frequency of Services is made from the Scope of Work,
compensation to Contractor shall be reduced in accordance with the Contractor's unit
costs specified in Exhibit C. In the event the location is withdrawn for a period of less
than a full year, Contractor's compensation shall be reduced on a prorated basis.
15. CONFLICTS OF INTEREST
15.1. The Contractor or its employees may be subject to the provisions of the
California Political Reform Act of 1974 (the "Act'), which (1) requires such persons to
disclose any financial interest that may foreseeably be materially affected by the Work
performed under this Agreement, and (2) prohibits such persons from making, or
participating in making, decisions that will foreseeably financially affect such interest.
15.2. If subject to the Act, Contractor shall conform to all requirements of the
Act. Failure to do so constitutes a material breach and is grounds for immediate
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termination of this Agreement by City. Contractor shall indemnify and hold harmless
City for any and all claims for damages resulting from Contractor's violation of this
Section.
16. NOTICES
16.1. All notices, demands, requests or approvals to be given under the terms of
this Agreement shall be given in writing, to City by Contractor and conclusively shall be
deemed served when delivered personally, or on the third business day after the
deposit thereof in the United States mail, postage prepaid, first -class mail, addressed as
hereinafter provided. All notices, demands, requests or approvals from Contractor to
City shall be addressed to City at:
Attn: Operations Support Superintendent
Municipal Operations Department
City of Newport Beach
3300 Newport Blvd.
PO Box 1768
Newport Beach, CA 92658
16.2. All notices, demands, requests or approvals from City to Contractor shall
be addressed to Contractor at:
Attn: Santiago Medrano, District Supervisor
ABM Janitorial Services
165 Technology Drive, Suite 100
Irvine, California 92618
Phone: 949 - 585 -5900
Fax: 949 - 585 -5994
17. NOTICE OF CLAIMS
17.1. Unless a shorter time is specified elsewhere in this Agreement, before
making its final request for payment under the Agreement, Contractor shall submit to
City, in writing, all claims for compensation under or arising out of this Agreement.
Contractor's acceptance of the final payment shall constitute a waiver of all claims for
compensation under or arising out of this Agreement except those previously made in
writing and identified by Contractor in writing as unsettled at the time of its final request
for payment. The Contractor and the City expressly agree that in addition to all claims
filing requirements set forth in the Agreement, the Contractor shall be required to file
any claim the Contractor may have against the City in strict conformance with the Tort
Claims Act (Govt. Code §§ 900 et seq.).
II &TERMINATION
18.1. In the event that either party fails or refuses to perform any of the
provisions of this Agreement at the time and in the manner required, that party shall be
deemed in default in the performance of this Agreement. If such default is not cured
within a period of two (2) calendar days, or if more than two (2) calendar days are
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reasonably required to cure the default and the defaulting party fails to give adequate
assurance of due performance within two (2) calendar days after receipt of written
notice of default, specifying the nature of such default and the steps necessary to cure
such default, the non - defaulting party may terminate the Agreement forthwith by giving
to the defaulting party written notice thereof.
18.2. Notwithstanding the above provisions, City shall have the right, at its sole
discretion and without cause, of terminating this Agreement at any time by giving seven
(7) calendar days prior written notice to Contractor. In the event of termination under
this Section, City shall pay Contractor for Services satisfactorily performed and costs
incurred up to the effective date of termination for which Contractor has not been
previously paid. On the effective date of termination, Contractor shall deliver to City all
materials purchased in performance of this Agreement.
19. STANDARD PROVISIONS
19.1. Compliance with all Laws. Contractor shall at its own cost and expense
comply with all statutes, ordinances, regulations and requirements of all governmental
entities, including federal, state, county or municipal, whether now in force or hereinafter
enacted.
19.2. Waiver. A waiver by City of any term, covenant, or condition in the
Agreement shall not be deemed to be a waiver of any subsequent breach of the same
or any other term, covenant or condition.
19.3. Integrated Contract. This Agreement represents the full and complete
understanding of every kind or nature whatsoever between the parties hereto, and all
preliminary negotiations and Agreements of whatsoever kind or nature are merged
herein. No verbal Contract or implied covenant shall be held to vary the provisions
herein.
19.4. Conflicts or Inconsistencies. In the event there are any conflicts or
inconsistencies between this Agreement and the Exhibits attached hereto, the terms of
this Agreement shall govern.
19.5. Amendments. This Agreement may be modified or amended only by a
written document executed by both Contractor and City and approved as to form by the
City Attorney.
19.6. Effect of Contractor's Execution. Execution of this Agreement by
Contractor is a representation that Contractor has visited the Project Site, has become
familiar with the local conditions under which the Work is to be performed, and has
taken into consideration these factors in submitting its Project Proposal and Scope of
Work.
19.7. Controlling Law and Venue. The laws of the State of California shall
govern this Agreement and all matters relating to it and any action brought relating to
this Agreement shall be adjudicated in a court of competent jurisdiction in the County of
Orange.
ABM Services, Inc. Page 12
19.8. Equal Opportunity Employment. Contractor represents that it is an equal
opportunity employer and it shall not discriminate against any subcontractor, employee
or applicant for employment because of race, religion, color, national origin, handicap,
ancestry, sex or age.
19.9. Interpretation. The terms of this Agreement shall be construed in
accordance with the meaning of the language used and shall not be construed for or
against either party by reason of the authorship of the Agreement or any other rule of
construction which might otherwise apply.
19.10. Severability. If any term or portion of this Agreement is held to be invalid,
illegal, or otherwise unenforceable by a court of competent jurisdiction, the remaining
provisions of this Agreement shall continue in full force and effect.
19.11. No Attorney's Fees. In the event of any dispute or legal action arising
under this Agreement, the prevailing party shall not be entitled to attorney's fees.
19.12. Counterparts. This Agreement may be executed in two or more
counterparts, each of which shall be deemed an original and all of which together shall
constitute one and the same instrument.
[SIGNATURES ON NEXT PAGE]
ABM Services, Inc. Page 13
IN WITNESS WHEREOF, the parties have caused this Agreement to be
executed on the dates written below.
APPROVED AS TO FORM: CITY OF NEWPORT BEACH,
OFFICE OF THE CITY ATTORNEY A California municipal corporation
Date: q11 i[ Date: /I
By: '1 0 r By:
Leonie M61 dill Michael Y Henn
Assistant City Attorney Mayor
ATTEST: D I CONSULTANT: ABM Services, Inc., A
Date: Delaware corporation
rc wn
City Clerk
Date:
M
Vice President
Carey M. [loss
Vice President,
[END OF SIGNATURES]
Attachments: Exhibit A - Scope of Work/ Schedule
Exhibit B - Project Location Map
Exhibit C - Schedule of Billing Rates
ABM Services, Inc. Page 14
EXHIBIT A
SCOPE OF WORK
EXHIBIT A — SCOPE OF WORK
1. SCOPE OF WORK: CITY RESPONSIBILITIES /PROVISIONS
1.1 City shall provide means of independent entry (e.g. keys, alarm codes, etc.) for Contract
Team Members to access all buildings and facilities covered in this scope of work. For
those areas with sensitive security natures such as certain locations within the Police
Department Headquarters, City staff shall manually grant access to Contract Team
Members.
1.2 City shall provide all paper products which, for purposes of this project shall come to be
defined as: paper towels, toilet tissue and toilet seat covers.
1.3 City shall provide a designated janitorial closet at each facility where paper products
and cleaning supplies can be stored.
2. SCOPE OF WORK: CONTRACTOR RESPONSIBILITIES /PROVISIONS
2.1 Contractor shall provide liquid hand soap (Superior Hand Soap by Waxie, or City -
approved alternative), urinal screens, trash can liners and cleaning supplies necessary to
facilitate the cleaning tasks as spelled out in this scope of work.
2.2 Contractor shall provide monthly (unless otherwise specifically required) site
inspections by a supervisor.
2.3 Contractor shall provide a night manager or contact available on -call in case of
problems with closing, locking, or setting building alarms.
2.4 Contractor shall ensure that there is at least one (1) English- speaking employee working
in any cleaning crews for this project.
2.5 Contractor shall prohibit any persons other than those employed by the Contractor to
accompany the cleaning crews into City buildings during closed hours.
2.6 Contract Team Members shall bring to the attention of the City any defective or
inoperative building equipment no later than the following day after discovery.
2.7 Contract Team Members shall keep janitorial closets, equipment and materials neat,
clean and in an orderly condition at all times.
2.8 Contractor shall post copies of Material Data Sheets (MSDS) for all chemicals used in
each janitorial closet in compliance with OSHA Hazard Communication Standard 29 CFR
F_1101
EXHIBIT A —SCOPE OF WORK
190 - 12000. This shall include labeling the contents of all secondary -type plastic bottles
or containers.
2.9 Contractor shall be held liable in the event any furniture surfaces are damaged as a
result of Contract Team Members using chemicals that are too harsh or inappropriate
for a particular surface.
A -2
EXHIBIT A —SCOPE OF WORK
3. SCOPE OF WORK: CITY HALL FACILITY
3.1 Address: 3300 Newport Boulevard; Newport Beach, California 92658
3.2 Cleaning Times: Monday- Friday, after 6:00 P.M.
3.3 Square Footage (Approximate): 46,007 square feet
3.4 Cleaning Tasks and Frequencies: Enclosed on following page.
A -3
EXHIBIT A - SCOPE OF WORK
r
a
o v c CLEANING TASKS: CITY HALL
�J
BATHROOMS AND KITCHENS
Clean bathrooms and kitchens, including sinks, counters, toilets, toilet pedestals
X
and urinals.
X
_
Wipe walls to remove marks.
X
Polish all bright work.
X
Wet mop floors and rise with disinfectant.
Restock supplies, taking care to place paper goods in dispensers and keeping
X
soap dispensers unclogged:
X
Wipe towel and toiler paper dispensers.
X
Remove splash marks from walls around basins.
X
_ _ _ Clean and polish mirrors and dust tops of mirrors and frames.
X
Remove trash and relocate to collection point.
X Clean and seal tile floor.
X Un -clog problem toilets.
CARPETS ,AND FLOORS
X
Vacuum all carpeted areas, using the proper vacuum settings for each area.
X
Vacuum beneath furniture.
X
Vacuum all corners and edges by using special attachments.
X
Sweep and dry/wet mop all floors, including the stairs.
X
Buff hard surface floors.
_
X Strip and wax or coat all floors.
_
X Shampoo all carpeted areas.
X Spot -clean carpet when and where appropriate. _
DUSTING
X
Dust paritions, tops of mirrors and frames.
X
Thoroughly dust counters, tables, pictures, sign frames, and windowsills.
Thoroughly dust all vertical surfaces of file cabinets, chairs, tables and
X _
workspace partitions.
X
Dust blinds and mini - blinds. '
X
Clean ceiling ventcovers. _
TRASH AND TRASH CAN AREAS
Remove all trash from receptacles inside the library, and move to collection point
X
in building.
X
Replace liners in all trash receptacles.
X
Siftcigarette butts fromtrash urns.
_
FURNITURE AND OTHER AREAS
Wipe tables, countertops and vertical partitions, cleaning enough to remove any
X
spills, coffee rings, pencil /ink marks, etc.
Dispose of all paperand food scraps in the public areas, including (not limited
X
to) candy wrappers, tissues, water bottles, etc.
X
Return chairs, ottomans and tables to their places.
X
Vacuum upholstered furniture thoroughly.
X
Clean, disinfect and dry polish drinking fountains.
X
_
- Clean entryway doors /glass and windows.
X
- Clean interior glass doors and windows in interior offices.
X
_ - Remove fingerprints and marks from around light switches and doorframes.
X
Remove shoemarks from doors, door frames, baseboards, and furniture.
X
- Clean and disinfect stair railings (all around the handrail).
Clean and polish all wood trim areas on edges of furniture, display /storage cases
X and public tables /desks.
X
Sweep exterior of main entrance areas to all buildings._
A4
EXHIBIT A —SCOPE OF WORK
4. SCOPE OF WORK: CORPORATION YARD AND UTILITIES YARD
4.1 Addresses:
4.1.1 Corporation Yard: 592 Superior Avenue; Newport Beach, California 92663
4.1.2 Utilities Yard: 949 West 16`h Street; Newport Beach, California 92663
4.2 Cleaning Times: Monday- Friday, after 6:00 P.M.
4.3 Square Footage (Approximate):
4.3.1 Corporation Yard: 10,418 square feet
4.3.2 Utilities Yard: 8,589 square feet
4.4 Cleaning Tasks and Frequencies: Enclosed on following page.
A -5
EXHIBIT A - SCOPE OF WORK
a
g CLEANING TASKS: CORPORATION YARD & UTILITIES YARD
BATHROOMS AND KITCHENS
Clean bathrooms and kitchens, including sinks, counters, toilets, toilet pedestals
X
and urinals.
X
- Wipe walls to remove marks.
X
Polish all bright work.
X
Wet mop floors and rise with disinfectant.
Restock supplies, taking care to place papergoods in dispensers and keeping
X
- soap dispensers unclogged.
X
Wipe towel and toiler paper dispensers.
X
Remove splash marks from walls around basins.
X
Clean and polish . mirrors and dusttops of mirrors and frames.
X
Remove trash and relocate to collection point.
X Clean and seal tile floor.
X Un -clog problem toilets.
CARPETS AND FLOORS
X
Vacuum all carpeted areas, using the proper vacuum settings for each area.
X
Vacuum beneath furniture.
X
Vacuum all corners and edges by using special attachments.
X
Sweep and dry/wet mop all floors, including the stairs.
X
Buff hard surface floors.
X Strip and wax or coat all floors.
-
- X Shampoo all carpeted areas.
X Spot -clean carpet when and where appropriate_.
DUSTING
X
- Dust paritions, tops of mirrors and frames.
X
- _ Thoroughly dust counters, tables, pictures, sign frames, and windowsills.
Thoroughly dust all vertical surfaces of file cabinets, chairs, tables and
X
workspace partitions.
X Dust blinds and mini - blinds.
X Clean ceiling vent covers.
TRASH AND TRASH CAN AREAS
'.Remove all trash from receptacles inside the library, and move to collection point;
X
_
in building. .
X
_ _ Replace liners in all trash receptacles.
X
Sift cigarette butts from trash urns.
FURNITURE AND OTHER AREAS
Wipe tables, countertops and vertical partitions, cleaning enough to remove any
X
spills, coffee rings, pencil /ink marks, etc.
- Dispose of all paper and food scraps in the public areas, including (not limited
X
to) candy wrappers, tissues, water bottles, etc.
X
Return chairs, ottomans and tables to their places.
X
Vacuum upholstered furniture thoroughly.
X
Clean, disinfect and dry polish drinking fountains.
X
- Clean entryway doors /glass and windows.
X
_
Clean interiorglass doors and windows in interior offices.
X
Remove fingerprints and marks from around light switches and doorframes.
X
- Remove shoemarks from doors, doorframes, baseboards, and furniture.
_
_
- X Clean and disinfect stair railings (all around the handrail).
Clean and polish all wood trim areas on edges of furniture, display /storage cases.
- - X - and public tables /desks.'
X
Sweep exterior of main entrance areas to all buildings.
A -6
EXHIBIT A — SCOPE OF WORK
S. SCOPE OF WORK: CENTRAL LIBRARY BRANCH
5.1 Address: 1000 Avocado Avenue; Newport Beach, California 92660
5.2 Cleaning Times:
5.2.1
Monday- Thursday, after 9:00 P.M.
5.2.2
Friday - Saturday, after 6:00 P.M.
5.2.3
Sunday, after 5:00 P.M.
5.3 Square Footage (Approximate):
5.3.1 First Floor: 22,058 square feet (carpet) /3,000 square feet (tile)
5.3.2 Second Floor: 21,473 square feet (carpet)
5.4 Cleaning Tasks and Frequencies: Enclosed on following page.
5.5 Special Considerations:
5.5.1 The Central Library facility requires Day Porter service Monday- Thursday at 4:00
P.M. to clean restrooms, replenish supplies, and remove trash.
A -7
EXHIBIT A -SCOPE OF WORK
CLEANING TASKS: CENTRAL LIBRARY BRANCH
BATHROOMS AND KPICHENS
X Clean bathrooms and kitchens, Including sinks, counters, toilets, toilet pedestals and urinals.
X wipe walls to remove marks.
X Polish all bright work.
X Wet map floors and rise with disinfectant.
X Restock supplies, taking care to place papergoods in dispensers and keeping soap dispensers unclogge
X Wipe towel and toiler paper dispensers.
X Remove splash marks from walls around basins.
X Clean and polish minors and dust the tops of frames.
X Remove trash and relocate to collection point.
X Load dishwasher and start operation.
X Clear tabletops and deposit Lmsh In cpntainer.
X Clean refrigerator completely, including the disposal or all contents monthly on pre- aranged date.
X Clean freezer completely, Including the disposal of all contents semi- annually on a pre. arranged date.
• Un -do, problem toilets.
CARPETS AND FLOORS
X Vacuum all carpeted areas, using the proper vacuum settings for each area.
X Vacuum all corners, edges and beneath furniture by using special attachments.
% Sweep and dry /wet map all floors, Including the stairs. _
X Buff hard surface floors.
% Wax or coat all floors.
X Strip and wax or coal all floors.
X Shampoo carpets in main areas on pre - arranged dates: Main entry way, Popular Library, Main entry
Shampoo carpets on pre - arranged date: Children's Room, Story Room, Aisles net between booksmcks,
' X Staff Lounge, Conference Room, Friends Meeting Room, Open Study Areas, Quiet Reading Room,
Shampoo carpets on pre- arranged date: Administrative and Staff Work Areas, Study Rooms, Aisles
X between bookstacks.
• Spot -clean carpet when and where appropriate.
X Clean metal edging on stair treads.
DUSTING
I Thoroughly dust desks, counters, tables, machines, pictures, sign frames and windowsills, Including
X the Reference Desk and Telephone Reference Desk/Coutmer areas.
Thoroughly dust all vertical surfaces of desks, files, cabinets, chairs, tables, bookstacks, blinds antl
X workspace partitions.
X Dust top shelf (usually cmptyl on bookstacks.
X Dust bottom shelf (usually amply) on booksmcks.
X Dust lop of the partition surrounding Telephone Reference area.
X Dust surfaces, inside and out, of CuranVRecent Magazine shelves.
% Dust high ledges on outside well of back stairwell.
TRASH AND TRASH CAN AREAS
X _ Remove all trash ,turn receptacles both Inside and outside the library, and move to collection point In
X Replace liners in all trash receptacles.
X Sift clgarottc butts from trash urns.
X Sweep areas around outside trash receptacles, Inc_ I_udin_g any gravel on walkway by t_he_fromt door.
FURNITURE. AND OTHER AREAS
Wipe tables, desks, countertops and vertical partitions, cleaning enough to remove any spills, coffee
X _ fings, pencil /ink marks, etc.
Dispose of all paper and food scraps In the public areas, Including (not limited to) candy wrappers,
X _ _ tissues, water handles, am.
X Return chairs, ottemam and tables to their places. _
X Vacuum upholstered furnihrre thoroughly. _
X Shampoo upholstered furniture.
X _ Clean,_ disinfect and dry polish drinking fountains.
It Clean and disinfect telephones.
X Clean cat"ay doers /glass and windows.
X Clean interior glass doors and windows in the computer room and interior offices.
% Remove fingerprints and marks from around light switches and door frames.
Clean and disinfect stin,mile,ir (all around the handrail) monthly, Including stairs in main lobby and
X leading up from the Children's area. _
X Clean the desk tops in Ne staff work areas monthly on a pre - arranged schedule.
X Clean antl polish all wood trim In areas of edges of furniture, dlsplay /storage cases and public
COMPUTER ROOM Sw
X eep or dry mop floor,
X _ _ _ Wet map floors and rise with disinfectant.
X Ship and wax or coat floors.
ELEVATOR CLCANING
X Clean and disinfect h.ralmlis inside elevator.
_ DAY PORTER SERMCE'REDUIRED
provide OaV Porter service Montlay- Thursday at 4:00 P.M. to clean reshoom surfaces, replenish
X supplies and remove trash
M.
EXHIBIT A —SCOPE OF WORK
6. SCOPE OF WORK: MISC. LIBRARY BRANCHES
6.1 Addresses:
6.1.1 Mariners Branch: 1300 Irvine Avenue; Newport Beach, California 92660
6.1.2 Balboa Branch: 100 East Balboa Boulevard; Newport Beach, California 92661
6.1.3 Corona del Mar Branch: 420 Marigold Avenue; Corona del Mar, California 92625
6.2 Cleaning Times:
6.2.1 Mariners Branch:
6.2.1.1 Monday- Thursday, after 9:00 P.M.
6.2.1.2 Friday- Saturday, after 6:00 P.M.
6.2.1.3 Sunday, after 5:00 P.M.
6.2.2 Balboa Branch:
6.2.2.1 Monday & Wednesday, after 9:00 P.M.
6.2.2.2 Tuesday & Thursday- Saturday, after 6:00 P.M.
6.2.3 Corona del Mar Branch: Monday- Saturday, after 9:00 P.M.
6.3 Square Footage (Approximate):
6.3.1 Mariners Branch: 15,000 square feet
6.3.2 Balboa Branch: 6,000 square feet
6.3.3 Corona del Mar Branch: 3,800 square feet
6.4 Cleaning Tasks and Frequencies: Enclosed on following page.
0L
EXHIBIT A - SCOPE OF WORK
A -10
�
D
CLEANING TASKS: MISC. LIBRARY BRANCHES
m �
2
BATHROOMS AND KITCHENS.
Clean bathrooms and kitchens, including sinks, counters, toilets, toilet pedestals
X
and urinals.
X
Wipe walls to remove marks.
X
Polish all bright work.
X
Wet mop floors and rise with disinfectant.
-
Restock supplies, taking care to place paper goods in dispensers and keeping
X
soap dispensers unclogged.
X
Wipe towel and toiler paper dispensers.
X
Remove splash marks from walls around basins.
X
_
Clean and polish mirrors and dust the tops of frames._
X
Remove trash.
'
X un -clog problem toilets. _
CARPETS AND FLOORS.
X
_ Vacuum all carpeted areas, using the proper vacuum settings for each area.
X
Vacuum all corners, edges and beneath furniture by using special attachments.
X
Sweep and dry/wet mop all floors.
X
Buff hard surface floors.
X
Wax or coat all floors.
X
Strip and wax orcoat all floors.
X
_
Shampoo carpets in all areas of the building.
X_ Spot -clean carpet when an_ d_ _where appropriate.
_DUSTING
Thoroughly dust desks, counters, tables, machines, pictures, sign frames and
X
windowsills.
Thoroughly dust all vertical surfaces of desks, files, cabinets, chairs, tables,
X
bookstacks, and blinds.
X -
Dust high shelves on book stacks.
_ __ TRASRAND TRASH CAN AREAS
Remove all trash from receptacles both inside and outside the library, and move
X
to collection point in building.
X
Replace liners in all trash receptacles.
X
Sift cigarette butts from trash urns.
X
Sweep _area s around outside trash receptacles.
FURNITURE AND OTHER AREAS
_
Wipe tables, desks, countertops, and remove any spills, coffee rings, pencil /ink
X
- marks, etc.
_ X
Return chairs, ottomans and tables to their places.
X
Vacuum upholstered furniture thoroughly.
X
Shampoo upholstered furniture.
X
-
Clean, disinfect and dry polish drinking fountains.
X
_
Clean and disinfect telephones.
X
Clean interiorglass doors and windows in the computer room and interior offices.
X
Remove fingerprints and marks from around light switches and door frames.
A -10
EXHIBIT A — SCOPE OF WORK
7. SCOPE OF WORK: POLICE DEPARTMENT HEADQUARTERS
7.1 Address: 870 Santa Barbara Drive; Newport Beach, California 92660
7.2 Cleaning Times: Daily, starting between 3:30 P.M. and 4:00 P.M.
7.3 Square Footage (Approximate): 48,000
7.4 Cleaning Tasks and Frequencies: Enclosed on following page.
7.5 Special Considerations:
7.5.1 The cleaning start time between 3:30 P.M. and 4:00 P.M. is crucial because there
are some areas within the Police Department Headquarters that access can only
be granted by certain Police Officers; these Officers leave daily shortly after 4:00
P.M.
7.5.2 Contract Team Members on the cleaning crew assigned to service the Police
Department Headquarters will need to pass a background check deemed
sufficient by the Police Department.
7.5.3 The Police Department Headquarters shall be serviced by the same cleaning
crew. Changes to the assigned cleaning crew or Contract Team Members shall
be confirmed first with the Police Department.
7.5.4 The Police Department Headquarters facility requires Day Porter service
Monday- Thursday starting between 3:30 P.M. and 4:00 P.M. to clean restrooms,
replenish supplies, and remove trash.
A -11
EXHIBIT A - SCOPE OF WORK
�I
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X. _.
X
X
X
X
X
X.
X
X
X
X
X
CLEANING TASKS: POLICE DEPARTMENT HEADQUARTERS
BATHROOMS AND KITCHENS
Clean bathrooms and kitchens, including sinks, counters, toilets, toilet pedestals and
urinals.
Wine Its to remora marks.
Palish all bright work.
Wet mop floors and rise with disinfectant.
Restock supplies, taking care to place paper goods In dispensers and keeping soap
dispensers unclogged.
Wipe towel and toiler paper dispensers.
Remove splash marks from walls around basin
Clean and poliSM1 minors and dust the IOpS Of frames.
Remove mash and relocate tp milection point.
Clear tabletops and deposit rofr, mash in container.
Spot -clean exterior of refrigerator _
Clean refrigerator completely.
Un -clog problem toiler.
CARPETS AND FLOORS
Vacuum all carpeted areas, using the proper vacuum settings for each area.
Vacuum all comers, edges and beneath furniture by using special attachments.
Sweep and tlry /wet mop all floors. including the stairs.
Buff (machine scrub) M1artl surface floors.
Buff (machine scrut)stairs.
Stripand wax stairs.
Strip and wax or coat all floors,
Strip and wax front lobby tile.
Stripand wax garage office floor.
Shampoo carpets in designated high - traffic areas on pre- amngetl dates
Shampoo carper in all other areas on pre - arranged dates
Spat -clean carpet when and where appropriate.
DUSTING
Thoroughly dust Counter. tables, machines, pictures, Sign frames and wlndowaills.
_ ._
Thoroughly dust all vertical surfaces of tlezks, files, cabinets, chairs, cables,
bookztacks, blinds and workapare partitions.
TRASH AND TRASH CAN AREAS
Remove all trash from receptacles bah Inside and outside and move to Outside
garbage bin.
Replace liner in all mash receptacles.
Sift cigarette buns from msh urns. _
Sweep areas around outside trash receptacles.
FURNITURE AND OTHER: AREAS
Wipe tables, desks, eta ntertom and vertical partitions, cleaning enough to remove
any spills. coffee rings, pencil /ink marks, etc.
Dispose of all paper and food scraps In the public areas, including (not limited to)
candy vrmppam, tissues, water besides, etc.
Return chairs, onomana and tables to theif places.
Vacuum upholstered furniture thoroughly.
She mpoo uphol stared furniture
Clean, dis infect and dry palish drinking fountains.
Clean and disinfect telephones.
Clean ant
rywav doom/glass na windows.
Clean interior glass doors and windows in the puter room and Interior offices.
Remove fingerprints and marks from around light switches and door Games.
Clean and disinfect stair railings (all around the handrail).
_ ..._. n a _... .
dean ma aealp tops In the sax work area: monthly on a pre- arranged schedule.
Cleandesktop.gloss.
Clean and polish all wood trim In areas of edges of furniture, display /storage cases
and public tables /decks.
COMPUTER ROOM CLEANING
_..
Sweep or cry mop floor.
Wet mop floors and rise with disinfectant. _
JAIL CLEANING
Remove trash and relocate to collection point.
..._ .._
Clean ba[hroomsand kitchens, including sinks, cpunam, toiler, toile[ pedestals antl
urinals.
Vacuum all contacted areas, using the propervacuum settings for each area.
Strip and wax jail vinyl floors. - --
GYMNASIUM CLEANING'
Clean gynmas clean mirrors.
Strip, disinfect clean and zeal both wall and floor die In men's and women's tacker
LOBBY SPECIAL CLEANING
Wipe do. entrance glass and spot _clean lobby glass
DAY PORTER SERVICE AEOUIRED
Prwitle bay Porter service Montlay- Thurstlay starting between 3:30 P.M. and 4:00 P.M.
to clean restroom surfaces, replenish supplies and remove trash
A -12
EXHIBIT A — SCOPE OF WORK
8. SCOPE OF WORK: OASIS SENIOR CENTER
8.1 Address: 801 Narcissus; Corona del Mar, California 92625
8.2 Cleaning Times:
8.2.1 Monday- Friday, after 9:00 P.M.
8.2.2 Friday- Sunday, cleaning after event rentals (upon request)
8.3 Square Footage (Approximate): 36,000 square feet
8.4 Cleaning Tasks and Frequencies: Enclosed on following page.
8.5 Special Considerations:
8.5.1 The OASIS Senior Center will occasionally require cleaning of the Event Center on
an as- needed basis immediately following event rentals. This cleaning includes
the breaking down of all tables and chairs, wet mopping the Event Center and
kitchen floors, disposal of trash in outside receptacles, and cleaning and
restocking of any restrooms associated with the Event Center. This cleaning is
considered extraneous to the core scope of work and as such, shall be priced as
provided in Exhibit C.
A -13
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X
X
X
X
X
X
X
X
_
X
X
X
X
X
X
X
X
X
X
X
X
CLEANING TASKS: OASIS SENIOR CENTER
BATHROOMS AND KITCHENS
Clean bathrooms and kitchens, including sinks, counters, toilets, toilet pedestals
and urinals.
Wipe walls to remove marks.
Polish bright work.
Oust partitions, tops of mirrors and frames.
Wet mop Floors and rise with disinfectant.
Restock supplies, taking care to place paper goods in dispensers and keeping
soap dispensers unclogged.
Wipe towel and toiler paper dispensers.
Remove splash marks from walls around basins.
Clean and polish mirrors and dust tops of mirrors and frames.
Clear tabletops and deposit trash in container. _
Remove trash and dispose of in trash disposal area.
• Un -clog problem toilets.
CARPETS AND FLOORS
Vacuum all carpeted areas, using the propervacuum settings for each area.
Vacuum all corners, edges and beneath furniture by using special attachments.
_ Sweep and dry/wet mop all floors.
Clean and sanitize fitness centerfloorwith specified products only.
-Sweep and dry /wet mop wood dance floor with specified products only.
Buff hard surface floors.
Wax or coat all floors.
Strip and wax or coat all floors.
Shampoo carpets on pre- arranged dates: Main Area, Family Room, Library.
Shampoo carpets on pre- arranged dates: Administrative and Staff Work Areas,
Gift Shop, Travel Office, Staff Lounge.
• Spot -clean carpet when and where appropriate. _
DUSTING
Thoroughly dust desks, counters, tables, machines, pictures, sign frames and
_windowsills, including the reception desk.
Thoroughly dust all vertical surfaces of desks, files, cabinets, chairs, tables,
bookstacks, and blinds.
TRASH.AND'TRASH CAN AREAS
,Remove all trash from receptacles both inside and outside, and dispose of in
trash area.
Replace liners in all trash receptacles.
Sift cigarette butts from trash urns.
Sweep areas around outside trash receptacles.
FURNITURE ANDOTHER AREAS
Wipe tables, desks, countertops, and remove any spills, coffee rings, pencil /ink
- marks, etc.
Return chairs, ottomans and tables to their places.
Vacuum upholstered furniture thoroughly.
Dispose of all paper and food scraps in the public areas, including (not limited
to) candy wrappers, tissues, water bottles, etc.
oo ho
Sham u lstered p p _ furniture.
Clean, disinfect and dry polish drinking fountains.
Clean and disinfect telephones.
_ Clean interior glass doors and windows in interior offices. _
Remove fingerprints and marks from around light switches and door frames.
Clean entryway doors and windows.
Clean and polish all wood trim in areas of edges of furniture, display /storage
cases and public tables /desks.
A -14
9.1
9.2
EXHIBIT A —SCOPE OF WORK
9. SCOPE OF WORK: MISC. RECREATION FACILITIES
Addresses:
9.1.1 Balboa Community Center: 1716 West Balboa Avenue - 2,760 square feet
9.1.2 Bonita Creek Community Center: 3010 La Vida — 2,876 square feet
9.1.3 Carroll Beek Community Center: 115 Agate (Balboa Island) — 1,800 square feet
9.1.4 Cliff Drive Park Community Center: 301 Riverside Avenue -952 square feet
9.1.5 Community Youth Center: 3000 Fifth Avenue — 5,850 square feet
9.1.6 Newport Lawn Bowling Center: 1500 Crown Drive
9.1.7 Lincoln Athletic Center - Gymnasium: 3101 Pacific View Drive — 7,300 square ft.
9.1.8 Mariners Branch Library /VJ Room: 1300 Irvine Avenue -1,820 square feet
9.1.9 Newport Coast Community Center: 6401 San Joaquin Hills Road — 16,865 s.f.
9.1.10 Newport Theatre Arts Center: 2501 Cliff Drive — 7,800 square feet
9.1.11 West Newport Community Center: 883 West 15`h Street — 11,960 square feet
Cleaning Times:
9.2.1 Balboa Community Center: Mon -Fri, between 10 P.M. and 5 A.M. (June 1 —Aug
31); Wednesdays only, between 10 P.M. and 5 A.M. (Sept 1— May 31)
10.2.1.1 Specific areas to be cleaned: large program room, bathrooms and
kitchen
9.2.2 Bonita Creek Community Center: Daily, between 10 P.M. and 7 A.M.
10.2.2.1 Specific areas to be cleaned: Community Room and bathrooms
9.2.3 Carroll Beek Community Center: Mon -Sat, between 10 P.M. and 7 A.M.
9.2.4 Cliff Drive Park Community Center: Sun, Mon, Wed, Fri and Sat, after 10 P.M.
9.2.5 Community Youth Center: Daily, between 11 P.M. and 7 A.M.
/_Q4I
EXHIBIT A —SCOPE OF WORK
10.2.5.1 Specific areas to be cleaned: Youth Center and bathrooms
9.2.6 Newport Lawn Bowling Center, Fri, Sat and Sun: anytime
10.2.6.1 Specific areas to be cleaned: bathrooms only
9.2.7 Lincoln Athletic Center - Gymnasium: Daily, between 11 P.M. and 6 A.M.
9.2.8 Mariners Branch Library/Vi Room: Daily, between 10 P.M. and 6 A.M.
10.2.8.1 Specific areas to be cleaned: Community Room, kitchen,
Recreation Office and patio bathrooms (special key required)
9.2.9 Newport Coast Community Center: Daily, between 10 P.M. and 6:00 A.M.
9.2.10 Newport Theatre Arts Center: Wed -Sun, between 12:00 A.M. and 10 A.M.
9.2.11 West Newport Community Center:
9.2.11.1 Classrooms: Daily, between 10 P.M. and 7 A.M.
9.2.11.2 Gymnasium and Locker Rooms: Daily, between 11 P.M. and 6 A.M.
9.2.11.3 Fitness Room: Daily, between 10 P.M. and 6 A.M.
9.3 Cleaning Tasks and Frequencies: Enclosed on following page.
9.4 Special Considerations:
9.4.1 Bathrooms at the following facilities shall be serviced on holidays, except
Thanksgiving Day, Christmas Day, and New Year's Day:
9.4.1.1 Bonita Creek Community Center Bathrooms
9.4.1.2 Community Youth Center Bathrooms
9.4.1.3 Lawn Bowling Center Bathrooms
9.4.1.4 Lincoln Gymnasium Bathrooms
9.4.1.5 Newport Coast Community Center Bathrooms
9.4.2 Contractor shall lock the bathroom doors at Lincoln Gymnasium nightly after
cleaning (after 10:30 P.M.)
9.4.3 Contractor shall wipe equipment and dust the Fitness Room at the West
Newport Community Center nightly.
off-0
X
CLEANING TASKS: MISC. RECREATION FACILITIES
BATHROOMS AND KITCHENS
Clean bathrooms and kitchens, including sinks, counters, toilets, toilet pedestals
and urinals.
Wipe walls to remove marks.
Polish all bright work.
Wet mop floors and rise with disinfectant.
Restock supplies, taking care to place paper goods in dispensers and keeping
soap dispensers unclogged.
Wipe towel and toiler paper dispensers.
Remove splash marks from walls around basins.
Clean and polish mirrors and dust tops of mirrors and frames.
Seal or wax floors.
Remove trash and relocate to collection point.
Un -clog problem toilets.
CARPETS AND FLOORS
Vacuum all carpeted areas, using the proper vacuum settings for each area.
Vacuum all corners, edges and beneath furniture by using special attachments.
Sweep and dry/wet mop all floors, including the stairs.
Buff hard surface floors.
Wax orcoat all floors.
Strip and wax or coat all floors. _
Shampoo all carpeted areas. _
Spot -clean carpet when and where appropriate.
Sweep doormats and exterior entrance area.
DUSTING
Thoroughly dust partitions, tops of mirrors and frames.
Thoroughly dust windowsills, doorsills and counter areas.
TRASH AND TRASH CAN AREAS _
Remove all trash from receptacles.
Replace liners in all trash receptacles.
Remove all trash from building.
FURNITURE AND OTHER AREAS
Wipe tables, countertops and vertical partitions, cleaning enough to remove any
spills, coffee rings, pencil /ink marks, etc.
Return chairs, ottomans and tables to their places.
Clean, disinfect and dry polish drinking fountains.
Clean and disinfect telephones.
Clean entryway doors/glass and windows. _
Remove fingerprints and marks from around light switches and door frames.
Clean all window blinds.
WEST NEWPORT COMMUNITY CENTER SPECIAL CLEANING.
Fitness Room: Wipe equipment and dust
LINCOLN. GYNMASIUM SPECIAL CLEANING
Bathrooms: Lock bathroom doors nightly after cleaning (after 10:30 P.M.)
A -17
v
e
r
m
E
?
2
O
X
X
X
X
X
X
X
X
X
X
X
X
X
-
. ...
X
X
X
X
X
X
X
X
X
X
X
X
CLEANING TASKS: MISC. RECREATION FACILITIES
BATHROOMS AND KITCHENS
Clean bathrooms and kitchens, including sinks, counters, toilets, toilet pedestals
and urinals.
Wipe walls to remove marks.
Polish all bright work.
Wet mop floors and rise with disinfectant.
Restock supplies, taking care to place paper goods in dispensers and keeping
soap dispensers unclogged.
Wipe towel and toiler paper dispensers.
Remove splash marks from walls around basins.
Clean and polish mirrors and dust tops of mirrors and frames.
Seal or wax floors.
Remove trash and relocate to collection point.
Un -clog problem toilets.
CARPETS AND FLOORS
Vacuum all carpeted areas, using the proper vacuum settings for each area.
Vacuum all corners, edges and beneath furniture by using special attachments.
Sweep and dry/wet mop all floors, including the stairs.
Buff hard surface floors.
Wax orcoat all floors.
Strip and wax or coat all floors. _
Shampoo all carpeted areas. _
Spot -clean carpet when and where appropriate.
Sweep doormats and exterior entrance area.
DUSTING
Thoroughly dust partitions, tops of mirrors and frames.
Thoroughly dust windowsills, doorsills and counter areas.
TRASH AND TRASH CAN AREAS _
Remove all trash from receptacles.
Replace liners in all trash receptacles.
Remove all trash from building.
FURNITURE AND OTHER AREAS
Wipe tables, countertops and vertical partitions, cleaning enough to remove any
spills, coffee rings, pencil /ink marks, etc.
Return chairs, ottomans and tables to their places.
Clean, disinfect and dry polish drinking fountains.
Clean and disinfect telephones.
Clean entryway doors/glass and windows. _
Remove fingerprints and marks from around light switches and door frames.
Clean all window blinds.
WEST NEWPORT COMMUNITY CENTER SPECIAL CLEANING.
Fitness Room: Wipe equipment and dust
LINCOLN. GYNMASIUM SPECIAL CLEANING
Bathrooms: Lock bathroom doors nightly after cleaning (after 10:30 P.M.)
A -17
�H 711:31 ltQ �K�] 9 ��l 1�i�Lo] 3 CI
10. SCOPE OF WORK: BALBOA YACHT BASIN
10.1 Address: 829 Harbor Island Drive; Newport Beach, California 92660
10.2 Cleaning Times: Monday- Friday, after 6:00 P.M.
10.3 Square Footage (Approximate): 925
10.4 Cleaning Tasks and Frequencies: Enclosed on following page.
OW.
A -19
EXHIBIT A -SCOPE OF WORK
2�
2 a
o
CLEANING TASKS: BALBOA YACHT BASIN
BATHROOMS AND KITCHENS
Clean bathrooms and kitchens, including sinks, counters, toilets, toilet pedestals
X
and urinals.
_ X
_
Wipe walls to remove marks.
x
Polishall bright work.
X
Wet mop floors and rise with disinfectant. -
Restock supplies, taking care to place paper goods in dispensers and keeping
X
soap dispensers unclogged.
X
Wipe towel, and toiler paper dispensers.
x
Remove splash marks from walls around basins.
x
Clean and polish mirrors and dust the tops of frames.
X
_
Remove trash.
X
Un -clog problem toilets.
CARPETS AND FLOORS
x
Vacuum all carpeted areas, using the proper vacuum settings for each area.
x
Vacuum all comers, edges and beneath furniture by using special attachments.
X
Shampoo carpets in all areas of the building.
x
Shampoo upholstered furniture.
_ X
Spot-clean carpet when and where appropriate._ _
DUSTfNG
Thoroughly dust desks, counters, tables, machines, pictures, sign frames and
X
windowsills.
_
I
Thoroughly dust all vertical surfaces of desks, files, cabinets, chairs, tables, j
R
bookstacks, and blinds.
'TRASH AND TRASH 'CAN AREAS
x
Empty all trash.
X
Replace liners in all trash receptacles.
_
FURNITURE AND OTHER AREAS
Wipe tables, desks, countertops, and remove any spills, coffee rings, pencil /ink
X
marks, etc.
x
Vacuum upholstered furniture thoroughly.
x
Clean and disinfect telephones.
X
Remove fingerprints and marks from around light switches and doorframes.
A -19
EXHI BIT A —SCOPE OF WORK
11. SCOPE OF WORK: BACK BAY SCIENCE CENTER
11.1 Address: 600 Shellmaker Road; Newport Beach, California 92660
11.2 Cleaning Times: Four days a week (Sunday, Tuesday, Thursday, Friday) during the "busy'
season, which is from March through August, and three days a week (Tuesday,
Thursday, Friday) during the "slow" season, which is September through February
Cleaning time: 6:00 p.m. on days the cleaning service is to be provided
11.3 Square Footage (Approximate):
11.3.1 Building B (Teaching Lab): 2,697
11.3.2 Building C (Administrative Offices): 3,200
11.3.3 Public Restrooms: 655
11.4 Cleaning Tasks and Frequencies: Enclosed on following page.
FdII]
X
X
X
X
X
X
X
X
X
X
X
X
m
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
_- X
EXHIBIT A -SCOPE OF WORK
CLEANING TASKS: BACK BAY SCIENCE CENTER
BATHROOMS AND KITCHENS
Clean bathrooms and kitchens, including sinks, counters, toilets, toilet pedestals and urinals.
Wipe walls to remove marks. _
Polish all bright work. _
Wet mop floors and rise with disinfectant.
Restock supplies, taking care to place paper goods in dispensers and keeping soap dispense is unclogged.
Wipe towel and toiler paper dispensers.
Remove splash marks from walls around basins.
Clean and polish mirrors and dust the tops of frames.
Remove trash.
Un -clog problem toilets.
CARPETS AND FLOORS
Vacuum all carpeted areas, using the proper vacuum settings for each area.
Vacuum all corners, edges and beneath furniture by using special attachments.
Sweep and dry/wet mop all floors.
Buff hard surface floors. _
Wax or coat all floors.
Strip and wax or coat all floors.
Shampoo carpets in all areas of the building.
Spot -clean carpet when and where appropriate.
DUSTING
'Thoroughly dust desks, counters, tables, machines, pictures, sign frames and windowsills.
Thoroughly dust all vertical surfaces of desks, files, cabinets, chairs, tables, and blinds.
TRASH ANDTRASH CAN AREAS
Remove all trash from receptacles both inside and outside the library, and move to collection point in building.
Replace liners in all trash receptacles.
Sift cigarette butts from trash urns.
Sweep areas around outside trash receptacles.
FURNITURE AND OTHER AREAS
Wipe tables, desks, countertops, and remove any spills, coffee rings, pencil /Ink marks, etc.
Return chairs, ottomans and tables to their places. _
Vacuum upholstered furniture thoroughly.
Shampoo upholstered furniture. _
Clean, disinfect and dry polish drinking fountains.
Clean and disinfect telephones.
Clean interiorglass doors and windows in the computer room and interior offices. _
Remove fingerprints and marks from around light switches and door frames.
A -21
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
_- X
EXHIBIT A -SCOPE OF WORK
CLEANING TASKS: BACK BAY SCIENCE CENTER
BATHROOMS AND KITCHENS
Clean bathrooms and kitchens, including sinks, counters, toilets, toilet pedestals and urinals.
Wipe walls to remove marks. _
Polish all bright work. _
Wet mop floors and rise with disinfectant.
Restock supplies, taking care to place paper goods in dispensers and keeping soap dispense is unclogged.
Wipe towel and toiler paper dispensers.
Remove splash marks from walls around basins.
Clean and polish mirrors and dust the tops of frames.
Remove trash.
Un -clog problem toilets.
CARPETS AND FLOORS
Vacuum all carpeted areas, using the proper vacuum settings for each area.
Vacuum all corners, edges and beneath furniture by using special attachments.
Sweep and dry/wet mop all floors.
Buff hard surface floors. _
Wax or coat all floors.
Strip and wax or coat all floors.
Shampoo carpets in all areas of the building.
Spot -clean carpet when and where appropriate.
DUSTING
'Thoroughly dust desks, counters, tables, machines, pictures, sign frames and windowsills.
Thoroughly dust all vertical surfaces of desks, files, cabinets, chairs, tables, and blinds.
TRASH ANDTRASH CAN AREAS
Remove all trash from receptacles both inside and outside the library, and move to collection point in building.
Replace liners in all trash receptacles.
Sift cigarette butts from trash urns.
Sweep areas around outside trash receptacles.
FURNITURE AND OTHER AREAS
Wipe tables, desks, countertops, and remove any spills, coffee rings, pencil /Ink marks, etc.
Return chairs, ottomans and tables to their places. _
Vacuum upholstered furniture thoroughly.
Shampoo upholstered furniture. _
Clean, disinfect and dry polish drinking fountains.
Clean and disinfect telephones.
Clean interiorglass doors and windows in the computer room and interior offices. _
Remove fingerprints and marks from around light switches and door frames.
A -21
EXHIBIT A —SCOPE OF WORK
12. SCOPE OF WORK: LIFEGUARD HEADQUARTERS
12.1 Address: 70 Newport Pier; Newport Beach, California 92663
12.2 Cleaning Times: Five days a week (Monday through Friday) from Memorial Day weekend
through Labor Day weekend; three days a week (Monday, Wednesday, Friday) during
the off - season — holidays that should be serviced include Memorial Day, July 4 1 and
Labor Day
12.3 Square Footage (Approximate):
12.3.1 6167 total square feet
12.3.1.1 Garage Level —1828 square feet
12.3.1.2 First Level — 1752 square feet
12.3.1.3 Second Level — 2387 square feet
12.4 Cleaning Tasks and Frequencies: Enclosed on following page.
A -22
EXHIBIT A -SCOPE OF WORK
A -23
CLEANING TASKS: LIFEGUARD HEADQUARTERS
m ' 2
BATHROOMS AND KITCHENS
X
Clean bathrooms and kitchens, including sinks; counters, toilets, toilet pedestals and urinals.
X
Wipe wallsto remove marks.
1 X
'Polish all brightwork.
X
_ Wet mop floorsand rise with disinfectant.
X
Restock supplies, takingmre to place papergoodsin dispensers and keeping soap dispensers unclogged.
X
_
Wipe towel and toiler paper dispensers.
X
Remove splash marks from walls around basins.
X
Clean and polish mirrors and dust the tops of fames.
X
Remove trash.
_
X Un -clog problem toilets.
CARPETSA_NDFLOORS
X
_
Vacuum all carpeted areas, using the propervacuum settings foreach area,
X
Vacuum all corners, edges and beneath furniture by using special attachments.
X
Sweep and dry/wet mop all floors.
X
_ _
Buff hard surface floors.
X Wax or coat all floors.
_
X Strip and wax or mat all floors.
X Shampoo carpets in all areas of the building.
X Spot -clean mrpetwhen and where appropriate.
_
DUSTING
X
- Thoroughly dust desks, counters, tables, machines, pictures, sign frames and windowsills.
X
_ Thoroughlydust all vertical surfaces of desks, files, cabinets, chairs, tables, and blinds.
TRASH ANOTRASH_CA_N AREAS
X
- Remove all trash from receptacles both inside and outside the library, and move to collection point in building.
X
' Replace liners in all trash receptacles.
X
_ _
_ _ Siftcigarette butts from trash urns.
X
Sweep areas_ around outside trash receptacles. _
FURNITURE,AND:OTHER AREAS
X
_
Wipe tables, desks, countertops, and remove any spills, coffee rings, pencil /ink marks, etc.
X
_ Return chairs, ottomans and tables to their places.
X
Vacuum upholstered furniture thoroughly.
Shampoo upholstered furniture.
X
Clean, disinfect and dry polish drinking fountains.
X
Clean and disinfect telephones.
X
_
'Clean interior glass doors and windows in the computer room and interior offices.
•
X
Remove fingerprints and marks from around light switches and door frames.
A -23
EXHIBIT B
PROJECT LOCATION MAP
14) Custodial Services RFP
City of Newport Beach
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0 Library 0 Miscellaneous 0 Recreation
01 l General Services Yard -592 Superior Ave
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02) Utilities Yard - 95116th St W
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03) West Newport Community Center - 88315th St W
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04) City Hall - 3300 Newport Blvd
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05) Lifeguard Headquarters -70 Newport Pier
06) Balboa Community Center - 1714 Balboa Blvd W
07) Balboa Library - 100 Balboa Blvd E
J,
08) Cliff Or Park- 301 Riverside Ave
09) Newport Theater Arts Center - 2501 Cliff Or
10) Mariners Library - 1300 Irvine Ave
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11) Mariners Vincent Jorgensen Community Center- 1300 Irvine Ave
SAT,
12) Bonita Creek Community Center -3010 La Vida
18) Corona Del Mar Library -420 Marigold Ave
13) Newport Coast Community Center - 6401 San Joaquin Hills Rd
19) Carroll Beek Community Center - 115 Agate
Ave
14) Lincoln Athletic Center -3101 Pacific View Or
20) Balboa Yacht Basin - 829 Harbor Island Or
15) Lawn Bowling Center- 1550 Crown Or N
21) Back Say Science Center- 600 Shellmaker Rd
16) Community Youth Center - 3000 Fifth Ave
22) Central Library - 1000 Avocado Ave
17) OASIS Senior Center- 801 Narcissus Ave
23) Police Department- 870 Santa Barbara Or
CRYST�L CO
1� 1E PA
08nIQ0I1 Name: Cu9todiesemmsUP-2011
EXHIBIT C
SCHEDULE OF BILLING RATES
Ci #y of Newport Beach
Exhibit C - Schedule of Billing Rates
Name /Location
Days Per Week
Monthly Cost
City Hall Facility
1 City Hall Facility
S
$3,382.58
Corporation Yard and Utilities Yard
2 Corporation yard
5
$854.65
3 Utilities Yard
5
$720.31
Central Library Branch
4 First Floor
7
$1,906.94
Second Floor
7
$1,876.35
Day Porter
4
$287.70
Library Branches
s Mariners Branch
7
$1,341.66
6 Balboa Branch
6
$565.46
7 Corona Del Mar Branch
5
$381.59
Police Department Headquarters
8 Police Department Headquarters
7
$4,707.48
Oasis Senior Center
9 Oasis Senior Center
5
$3,465.61
Cleaning After Events
Upon Request
$129.38
Recreation Facilities
10 Balboa Community Center
5 (Jun 1 -Aug 31)
$233.49
Balboa Community Center
I (Sep 2 -May 31)
$273.68
11 Bonita Creek Community Center
7
$567.07
12 Carroll Beek Community Center
6
$297.64
13 Cliff Drive Park Community Center
5
$281.78
14 Community youth Center
7
$651.21
15 Newport Lawn Bowling Center
3
$344.40
16 Lincoln Athletic Center - gymnasium
7
$980.65
17 Mariners Branch Library/VJ Room
7
$345.70
1a Newport Coast Community Center
7
$2,113.28
19 Newport theatre Arts Center
5
$622.15
20 West Newport Community Center
7
$1,212.90
Balboa Yacht Basin
21 Balboa Yacht Basin
5
$220.85
Back Bay Science Center
22 Back Bay Science Center
4 (Mar 1 -Aug 31)
$373.03
Back Bay Science Center
3 (Sep 1 -Feb 28)
$298.48
lifeguard Headquarters
23 Lifeguard Headquarters
5 (Memorial -Labor Days)
$286.64
Lifeguard Headquarters
3 (Offseason)
$437.24
As- Needed and Post-Event Services:
Weekday Hourly Rate: $16.00
Total Monthly Cost:
$29,159.89
Total Annual Cost:
$349,918.69
Weekend Hourly Rate: $18.00
Weekday Holiday Hourly Rate: 524.0)
Weekend Holiday Hourly Rate: $27.00
Emergency Hourly Rate: $24.00
Emergency Hourly Rate After 10pm and before 8am: $32.00
On -Call Post -Event Cleaning Hourly Rate: $24.00
CITY OF
��E PoRa Srl' 1 R 7nst
NEWPORT BEACH
C�[IFORN\r City Council Staff Report Agenda Item No. 13
September 13, 2011
TO: HONORABLE MAYOR AND MEMBERS OF THE CITY COUNCIL
FROM: Administrative Services Department
Tracy McCraner, Administrative Services Director/Treasurer
949 - 644 -3123 , tmccraner @newportbeachca.gov
PREPARED BY: Anthony Nguyen, Senior Buyer
APPROVED: 1 (_kL ,�
TITLE: Agreement for City Building Facilities Custodial Services
I_1 :��li:L•TN i
The City currently engages four (4) separate contractors to provide custodial services to
twenty -three (23) building facilities. The purpose of this proposed Agreement is to
consolidate these contracts and services to have the most qualified contractor provide
custodial services for the City's building facilities. This will provide the most efficient
and cost - effective custodial services to the City.
RECOMMENDATION:
Approve the proposed Agreement between the City of Newport Beach and ABM
Services, Inc. for the provision of custodial services for City building facilities.
FUNDING REQUIREMENTS:
The current adopted budget includes sufficient funding for this purchase. It will be
expensed to the Janitorial Services account in the following Departments:
Fire Department: 2360 -8081
Library Services Department: 4020 -8081, 4030 -8081, 4040 -8081, 4050-
8081
Municipal Operations Department: 3140 -8081
Police Department: 1820 -8081
Recreation and Senior Services Department: 4335 -8081, 4390 -8081,
4410 -8081
Agreement for City Building Facilities Custodial Services
September 13, 2011
Page 2
DISCUSSION:
On May 9, 2011 a Request for Proposal (RFP) solicitation was issued by staff and
publicly distributed. This RFP solicitation generated proposals from ten (10) firms, all of
which were required to attend a pre - proposal site inspection due to the varying nature of
cleaning requirements at each City building facility. To properly evaluate the proposals,
an evaluation panel was assembled consisting of staff from the Municipal Operations
Department, Library Services Department, Recreation and Senior Services Department,
and Police Department that currently administer the agreements for custodial services
for their respective departments. Below is a comparison of the pricing component from
each of the proposals:
Firm Base Monthly Rate Base Annual Rate
DMS Facility Services
$20,516.12
$246,193.44
Comeland Maintenance Company
$26,679.00
$320,148.00
Bell Building Maintenance
$27,123.00
$325,476.00
ABM Services, Inc.
$27,799.34
$333,592.08
Bergensons Property Services
$28,283.58
$339,402.96
Progreen Building Maintenance
$28,600.00
$343,200.00
A -1 Building Maintenance
$38,684.00
$464,208.00
Uniserve Facilities Services
$40,959.87
$491,518.44
Rogan Building Services
$45,228.00
$542,736.00
Able Building Maintenance
$45,691.87
$548,302.44
In accordance with the administrative procedures set forth in Council Policy F -14, a
Qualifications -Based Selection process was utilized by the evaluation panel. Proposals
were evaluated on criteria that included proposed cost, experience and qualifications of
the proposing firm, administrative and billing methodology, project history with other
agencies or organizations, service deployment and environmentally - friendly cleaning
practices. Furthermore, inclusion of the Police Department in this contract consolidation
effort required prospective custodial firms to have implemented appropriate employee
screening and vetting processes due to the security - related aspects of accessing the
Police Department Headquarters. As such, this was also a determining factor during
the proposal evaluation and contractor selection process. Attachment B illustrates the
tabulation of proposal scores by the evaluation panel.
After evaluating all ten (10) proposals, ABM Services, Inc. was identified as the top -
qualified firm to provide custodial services for the City's building facilities. The
evaluation panel unanimously ranked ABM Services, Inc. as the top- ranked firm. While
ABM Services, Inc. did not submit the lowest cost proposal, their proposed rate was
Agreement for City Building Facilities Custodial Services
September 13, 2011
Page 3
among the lowest and still represented a significant cost savings to the City when
compared to the rates charged by the current custodial services providers. The
proposed service deployment, innovations in environmentally - friendly cleaning practices
and extensive employee vetting procedures performed by ABM Services, Inc.
distinguished them from the other firms that submitted proposals containing lower costs.
One extremely impressive attribute regarding ABM Services, Inc. is their presence and
project experience in the local Orange County area; ABM Services, Inc.'s Orange
County branch alone administers 261 contracts representing over 18,000,000 square
.-feet of area cleaned. Finally, a verification of ABM Services, Inc.'s references resulted
in nothing but extremely positive remarks from such city agencies as Long Beach,
Orange, Burbank and Cerritos. This is in stark contrast to some of the firms that
proposed lower rates than ABM Services, Inc.; these firms yielded no distinguishing
references or, in some cases, reports of negative experience. These same evaluation
criteria also contributed toward ABM Services, Inc. being awarded an Agreement for the
cleaning of public bathrooms at the City of Newport Beach parks and beaches in July,
2011. The following is an abstract of how all the proposals ranked after undergoing the
Qualifications -Based Selection process; a full explanation can be found in Attachment
B.
Composite Scores (By Rank)
'NOTE' Banda Count utilized - i.e. 1st Place rank awarded 10 Points. 2nd Place 9 Points. etc.
ABM Services, Inc.
49
DMS Facility Services
38
A -1 Building Maintenance
34
Bell Building Maintenance
33
Progreen Building Maintenance
31
Comeland Maintenance Company
31
Able Building Maintenance
25
Uniserve Facilities Services
19
Bergensons Property Services
16
Rogan Building Services
15
The proposal from ABM Services, Inc. calls for the contractor to provide all labor,
equipment and supervision to provide custodial services at 23 City building facilities at a
rate of $349,918.68 annually. The proposed Agreement term is for $351,000 annually,
allocating additional funds to allow for as- needed and post -event cleaning that is
occasionally required at the City's rental facilities. The proposed Agreement term is five
years and the Agreement is eligible for a maximum annual CPI adjustment of 3.0% after
the initial year of service. This amount represents an annual cost savings to the City of
Agreement for City Building Facilities Custodial Services
September 13, 2011
Page 4
$83,333.40 when compared with the rates of the four (4) current providers. In addition
to taking advantage of this economy of scale, consolidating these services with one sole
contractor will result in administrative overhead being reduced, allowing staff to operate
more efficiently.
ENVIRONMENTAL REVIEW:
Staff recommends the City Council find this action is not subject to the California
Environmental Quality Act ( "CEQA ") pursuant to Sections 15060(c)(2) (the activity will
not result in a direct or reasonably foreseeable indirect physical change in the
environment) and 15060(c)(3) (the activity is not a project as defined in Section 15378)
of the CEQA Guidelines, California Code of Regulations, Title 14, Chapter 3, because it
has no potential for resulting in physical change to the environment, directly or
indirectly.
NOTICING:
The agenda item has been noticed according to the Brown Act (72 hours in advance of
the meeting at which the City Council considers the item).
Submitted by:
/ � t
racy McCraner
Finance Director/Treasu
Attachments: A. Proposed Agreement with ABM Services, Inc.
B. Proposal Evaluation Score Matrix
AGREEMENT FOR CITYWIDE CUSTODIAL SERVICES
AT CITY BUILDINGS AND FACILITIES
WITH ABM SERVICES, INC.
THIS AGREEMENT FOR CITYWIDE BUILDING AND FACILITIES CUSTODIAL
SERVICES ( "Agreement ") is made and entered into as of this _ day of September,
2011 ( "Commencement Date ") by and between the CITY OF NEWPORT BEACH, a
California municipal corporation and charter city ( "City "), and ABM Services, Inc., a
Delaware corporation doing business as (DBA) ABM Janitorial Services ( "Contractor "),
whose principal place of business is 165 Technology Drive, Suite 100, Irvine, California
92618 and is made with reference to the following:
RECITALS
A. City is a municipal corporation duly organized and validly existing under the laws
of the State of California with the power to carry on its business as it is now being
conducted under the statutes of the State of California and the Charter of City.
B. City requires routine custodial services at twenty -three (23) City -owned buildings
and facilities and desires to engage Contractor to provide these services as
further described herein ('Project ").
C. Contractor has examined the location of all proposed work, carefully reviewed
and evaluated the specifications set forth by the City for the Project, and is
familiar with all conditions relevant to the performance of services and has
committed to perform all work required for the price specified in this Agreement.
D. City has solicited and received a proposal from Contractor, has reviewed the
previous experience and evaluated the expertise of Contractor, and desires to
retain Contractor to render professional services under the terms and conditions
set forth in this Agreement.
NOW, THEREFORE, it is mutually agreed by and between the undersigned
parties as follows:
1. TERM
The term of this Agreement shall commence on the Commencement Date, and shall
terminate on June 30, 2016, unless terminated earlier as set forth herein.
2. SCOPE OF WORK
2.1. Contractor shall perform all the work described in the Scope of Work
attached hereto as Exhibit A and incorporated herein by this reference ( "Services" or
"Work ") at the locations described in the Locations Map and table attached hereto as
Exhibit B and incorporated herein by this reference ( "Project Locations'). As a material
inducement to the City entering into this Agreement, Contractor represents and
warrants that Contractor is a provider of first class work and Contractor is experienced
in performing the Work contemplated herein and, in light of such status and experience,
Contractor covenants that it shall follow the highest professional standards in
performing the Work required hereunder and that all materials will be of good quality.
For purposes of this Agreement, the phrase "highest professional standards" shall mean
those standards of practice recognized as the prevailing industry standard by one or
more firms performing similar work under similar circumstances.
2.2. Contractor shall perform everything required to be performed, and shall
provide and furnish all the labor, materials, necessary tools, expendable equipment and
all utility and transportation services necessary for the Project, unless otherwise
described in the Scope of Work. City shall provide all paper products which, for
purposes of Work shall come to be defined as: paper towels, toilet tissue and toilet seat
covers.
3.1. Time is of the essence in the performance of Services under this
Agreement and the Services shall be performed to completion in a diligent and timely
manner. The failure by Contractor to perform the Services in a diligent and timely
manner may result in termination of this Agreement by City.
3.2. Notwithstanding the foregoing, Contractor shall not be responsible for
delays due to causes beyond Contractor's reasonable control. However, in the case of
any such delay in the Services to be provided for the Project, each party hereby agrees
to provide notice to the other party so that all delays can be addressed.
3.3. Contractor shall submit all requests for extensions of time for performance
in writing to the Project Administrator, as defined in Section 5, as soon as reasonably
possible, but no event later than three (3) calendar days after the start of the condition
that purportedly causes a delay. The Project Administrator shall review all such
requests and may grant reasonable time extensions for unforeseeable delays that are
beyond Contractor's control.
3.4. For all time periods not specifically set forth herein, Contractor shall
respond in the most expedient and appropriate manner under the circumstances, by
telephone, fax, hand - delivery or mail.
4. COMPENSATION
4.1. City shall pay Contractor for the Services on a time and expense not -to-
exceed basis, in accordance with the provisions of this Section and the Schedule of
Billing Rates attached hereto as Exhibit C and incorporated herein by reference. No
rate changes shall be made during the term of this Agreement without the prior written
approval of the City, except for the annual adjustment to the rates in proportion to
changes in the Consumer Price Index ( "CPI ") as more particularly described in Section
4.2 below. Contractor's annual compensation shall not exceed Three Hundred Fifty
One Thousand Dollars and 00/100 ($351,000.00) without written amendment to the
Agreement. Contractor's total compensation for Services performed in accordance with
this Agreement, including all reimbursable items, shall not exceed One Million Seven
ABM Services,. Inc. Page 2
Hundred Fifty Five Thousand Dollars and 00 /100 ($1,755,000.00) without written
amendment to the Agreement.
4.2. Consumer Price Index. Upon the first anniversary of the Commencement
Date and upon each anniversary of the Commencement Date thereafter, the rates to be
paid by the City as set forth in Exhibit C shall be adjusted in proportion to changes in the
Consumer Price Index, subject to the three percent (3.0 %) maximum adjustment
increase set forth below. Such adjustment shall be made by multiplying the original rate
by a fraction, the numerator of which is the value of the Consumer Price Index for the
calendar month three (3) months preceding the calendar month for which such
adjustment is to be made and the denominator of which is the value of the Consumer
Price Index for the same calendar month one (1) year prior. For example, if the
adjustment is to occur effective July 1, 2011, the index to be used for the numerator is
the index for the month of April 2011 and the index to be used for the denominator is
April 2010. The "Consumer Price Index" to be used in such calculation is the Consumer
Price Index, All Urban Consumers (All Items) for the Los Angeles Anaheim Riverside
Metropolitan Area, published by the United States Department of Labor, Bureau of
Labor Statistics (1982 84 = 100). If both an official index and one or more unofficial
indices are published, the official index shall be used. If said Consumer Price Index is
no longer published at the adjustment date, it shall be constructed by conversion tables
included in such new index. In no event, however, shall the amount payable under this
agreement be reduced below the rate in effect immediately preceding such adjustment.
The maximum increase to the rate, for any year where an adjustment is made in
proportion to changes in the Consumer Price Index, shall not exceed 3.0% of the Rate
in effect immediately preceding such adjustment.
4.3. Invoices. Contractor shall submit monthly invoices to City describing the
Work performed the preceding month. Contractor's bills shall include the name of the
person and /or classification of employee who performed the Work, a brief description of
the Services performed and /or the specific task from the Scope Services attached
hereto which it relates, the date the Services were performed, the number of hours
spent on all Work billed on an hourly basis, and a description of any reimbursable
expenditures. City shall pay Contractor no later than thirty (30) days after approval of
the monthly invoice by City staff.
4.4. City shall reimburse Contractor only for those costs or expenses
specifically approved in the Scope of Services attached hereto. Unless otherwise
approved, such costs shall be limited and include nothing more than the actual costs
and /or other costs and /or payments specifically authorized in advance in writing and
incurred by Contractor in the performance of this Agreement.
4.5. Contractor shall not receive any compensation for Extra Work without the
prior written authorization of City. As used herein, "Extra Work" means any work that is
determined by the Project Administrator (as defined in Section 5 below) to be necessary
for the proper completion of the Project, but which is not included within the Scope of
Work and which the City and Contractor did not reasonably anticipate would be
necessary. Compensation for any authorized Extra Work shall be paid in accordance
with the Schedule of Billing Rates set forth in Exhibit C.
ABM Services, Inc. Page 3
5. ADMINISTRATION
This Agreement will be administered by the Municipal Operations Department. The
Operations Support Superintendent, or his /her designee shall be the Project -
Administrator and shall have the authority to act for City under this Agreement. The
Project Administrator or his /her authorized representative shall represent City in all
matters pertaining to the Services to be rendered pursuant to this Agreement.
6. PROJECT MANAGER
6.1. Contractor shall designate a Project Manager, who shall coordinate all
phases of the Project. This Project Manager shall be available to City at all reasonable
times during the Agreement term. Contractor has designated Santiago Medrano,
District Supervisor, to be its Project Manager. Contractor shall not remove or reassign
the Project Manager or any personnel or assign any new or replacement personnel to
the Project without the prior written notice to City.
6.2. Contractor, at the sole discretion of City, shall remove from the Project any
of its personnel assigned to the performance of Services upon written request of City.
Contractor warrants that it will continuously furnish the necessary personnel to complete
the Project on a timely basis as contemplated by this Agreement.
6.3. Contractor warrants that all persons employed under this Agreement may
legally work in this State and have satisfactory past records indicating their-ability to
accept the kind of responsibility anticipated for this Work. Upon receipt of the notice of
award from the City, the Contractor shall supply a list of the personnel who will perform
the Work, within fifteen (15) days.
6.4. Contractor shall provide the contact information of the supervisor on -duty
while Services are being performed.
7. TYPE AND INSTALLATION OF MATERIALS /STANDARD OF CARE
7.1. Contractor shall use only the standard materials described in Exhibit A in
performing Services under this Agreement. Any deviation from the materials described
in Exhibit A shall not be installed unless approved in advance by the Project
Administrator.
7.2. All of the Services shall be performed by Contractor or under Contractor's
supervision. Contractor represents that it possesses the personnel required to. perform
the Services required by this Agreement, and that it will perform all Services in a
manner commensurate with highest professional standards. All Services shall be
performed by qualified and experienced personnel who are not employed by City, nor
have any contractual relationship with City.
7.3. Contractor shall provide an employee manual or its equivalent to the
Project Administrator for review. Contractor's employees shall wear uniforms and
operate vehicles that are clean in appearance and prominently display the Contractor's
name and contact information.
ABM Services, Inc. Page 4
8. RESPONSIBILITY FOR DAMAGES OR INJURY
8.1. City and all officers, employees and representatives thereof shall not be
responsible in any manner for any loss or damage to any of the materials or other things
used or employed in performing the Project or for injury to or death of any person as a
result of Contractor's performance of the Services required hereunder; or for damage to
property from any cause arising from the performance of the Project by Contractor, or
its subcontractors, or its workers, or anyone employed by either of them.
8.2. Contractor shall be responsible for any liability imposed by law and for
injuries to or death of any person or damage to property resulting from defects,
obstructions or from any cause arising from Contractor's Work on the Project, or the
Work of any subcontractor or supplier selected by the Contractor.
8.3. To the fullest extent permitted by law, Contractor shall indemnify, defend
and hold harmless City, its City Council, boards and commissions, officers, agents,
volunteers, and employees (collectively, the "Indemnified Parties ") from and against any
and all claims (including, without limitation, claims for bodily injury, death or damage to
property), demands, obligations, damages, actions, causes of action, suits, losses,
judgments, fines, penalties, liabilities, costs and expenses (including, without limitation,
attorney's fees, disbursements and court costs) of every kind and nature whatsoever
(individually, a Claim; collectively, "Claims "), which may arise from or in any manner
relate (directly or indirectly) to any breach of the terms and conditions of this
Agreement, any Work performed or Services provided under this Agreement including,
without limitation, defects in workmanship or materials or Contractor's presence or
activities conducted on the Project (including the negligent and /or willful acts, errors
and /or omissions of Contractor, its principals, officers, agents, employees, vendors,
suppliers, consultants, subcontractors, anyone employed directly or indirectly by any of
them or for whose acts they may be liable or any or all of them).
8.3.1. Notwithstanding the foregoing, nothing herein shall be construed
to require Contractor to indemnify the Indemnified Parties from any Claim arising from
the sole negligence or willful misconduct of the Indemnified Parties. Nothing in this
indemnity shall be construed as authorizing any award of attorney's fees in any action
on or to enforce the terms of this Agreement. This indemnity shall apply to all claims
and liability regardless of whether any insurance policies are applicable. The policy
limits do not act as a limitation upon the amount of indemnification to be provided by the
Consultant.
8.4. Contractor shall perform all Work in a manner to minimize public
inconvenience and possible hazard, to restore other work areas to their original
condition and former usefulness as soon as possible, and to protect public and private
property. Contractor shall be liable for any private or public property damaged during
the performance of the Work.
8.5. To the extent authorized by law, as much of the money due Contractor
under and by virtue of the Agreement as shall be considered necessary by City may be
retained by it until disposition has been made of such suits or claims for damages as
aforesaid.
ABM Services, Inc. Page 5
8.6. The rights and obligations set forth in this Section shall survive the
termination of this Agreement.
9. INDEPENDENT CONTRACTOR
City has retained Contractor as an independent contractor and neither Contractor nor its
employees are to be considered employees of the City. The manner and means of
conducting the Work are under the control of Contractor, except to the extent they are
limited by statute, rule or regulation and the express terms of this Agreement. No civil
service status or other right of employment shall accrue to Contractor or its employees.
Contractor shall have the responsibility for and control over'the means of performing the
Work, provided that Contractor is in compliance with the terms of this Agreement.
Anything in this Agreement that may appear to give City the right to direct Contractor as
to the details of the performance or to exercise a measure of control over Contractor
shall mean only that Contractor shall follow the desires of City with respect to the results
of the Services.
10.COOPERATION
Contractor agrees to work closely and cooperate fully with City's designated Project
Administrator and any other agencies that may have jurisdiction or interest in the Work
to be performed. City agrees to cooperate with the Contractor on the Project.
11.INSURANCE
11.1. Without limiting Contractor's indemnification of City, and prior to
commencement of Work, Contractor shall obtain, provide and maintain at its own
expense during the term of this Agreement, policies of insurance of the type and
amounts described below and in a form satisfactory to City. The cost of such insurance
shall be included in Contractor's bid.
11.2. Coverage and Limit Requirements.
11.2.1. Workers' Compensation. Contractor shall maintain Workers'
Compensation Insurance providing statutory benefits and employer's liability insurance
with limits of at least one million dollars ($1,000,000) each type for Contractor's
employees in accordance with the laws of the State of California, Section 3700 of the
Labor Code. In addition, Contractor shall require each subcontractor to similarly
maintain Workers' Compensation Insurance and Employer's Liability Insurance in
accordance with the laws of the State of California, Section 3700 for all of the
subcontractor's employees. The insurer issuing the Workers' Compensation insurance
shall amend its policy by endorsement to waive all rights of subrogation against City, its
elected or appointed officers, agents, officials, employees and volunteers. Contractor
shall submit to City, along with the required certificate of insurance, a copy of such
waiver of subrogation endorsement.
11.2.2. General Liability. Contractor shall maintain commercial general
liability insurance in an amount not less than one million dollars ($1,000,000) per
occurrence, two million dollars ($2,000,000) General Aggregate and two million dollars
ABM Services, Inc. Page 6
($2,000,000) Products and Completed Operations Aggregate for bodily injury, personal
injury, and property damage, including without limitation, blanket contractual liability.
Coverage shall be at least as broad as that provided by Insurance Services Office form
CG 00 01. None of the policies required herein shall be in compliance with these
requirements if they include any limiting endorsement that has not been first submitted
to City and approved in writing.
11.2.3. Automobile Liability. Contractor shall maintain automobile
insurance covering bodily injury and property damage for all activities of the Contractor
arising out of or in connection with Work to be performed under this Agreement,
including coverage for any owned, hired, non -owned or rented vehicles, in an amount
not less than one million dollars ($1,000,000) combined single limit for each accident.
11.3. Other Insurance Provisions or Requirements.
11.3.1. Evidence of Insurance. Contractor shall provide certificates of
insurance to City as evidence of the insurance coverage required herein, along with a
waiver of subrogation endorsement for workers' compensation and an additional
insured endorsement for general liability. Insurance certificates and endorsements
must be approved by City's Risk Manager prior to commencement of performance or
issuance of any permit. Current evidence of insurance shall be kept on file with City at
all times during the term of this Agreement. All of the executed documents referenced in
this Agreement must be returned within ten (10) working days after the date on the
"Notification of Award," so that the City may review and approve all insurance and bond
documentation. City reserves the right to require complete, certified copies of all
required insurance policies, at any time.
11.3.2. General liability insurance provisions. Primary and excess or
umbrella liability policies are to contain, or be endorsed to contain, the following
provisions:
11.3.2.1. City, its elected or appointed officers, agents, officials,
employees, and volunteers are to be covered as additional insureds as respects: liability
arising out of activities performed by or on behalf of Contractor, including the insured's
general supervision of Contractor; products and completed operations of Contractor;
premises owned, occupied or used by Contractor. The coverage shall contain no
special limitations on the scope of protection afforded to City, its elected or appointed
officers, officials, employees, agents or volunteers. Contractor shall submit to City a
copy of the additional insured endorsement along with the required certificates of
insurance.
11.3.2.2. Contractor's insurance coverage shall be primary
insurance and /or primary source of recovery as respects City, its elected or appointed
officers, agents, officials, employees and volunteers as respects to all claims, losses, or
liability arising directly or indirectly from the Contractor's operations or services provided
to the City. Any insurance or self- insurance maintained by City, its officers, officials,
employees and volunteers shall be excess of the Contractor's insurance and shall not
contribute with it.
ABM Services, Inc. Page 7
11.3.2.3. Contractor's insurance shall apply separately to each
insured against whom claim is made or suit is brought, except with respect to the limits
of the insurer's liability.
11.4. Acceptable Insurers. All insurance policies shall be issued by an
insurance company currently authorized by the Insurance Commissioner to transact
business of insurance in the State of California, with an assigned policyholders' Rating
of A- (or higher) and Financial Size Category Class VII (or larger) in accordance with the
latest edition of Best's Key Rating Guide, unless otherwise approved by the City's Risk
Manager.
11.5. Notice of Cancellation. Contractor agrees to oblige its insurance broker
and insurers to provide to City with 30 days notice of cancellation (except for
nonpayment for which 10 days notice is required) or nonrenewal of coverage for each
required coverage except for builder's risk insurance. The builder's risk policy will
contain or be endorsed to contain a provision providing for 30 days written notice to City
of cancellation or nonrenewal, except for nonpayment for which 10 days notice is
required.
11.6. Self- Insured Retentions. Contractor agrees not to self- insure or to use any
self- insured retentions on any portion of the insurance required herein and further
agrees that it will not allow any indemnifying party to self- insure its obligations to City. If
contractor's existing coverage includes a self - insured retention, the self- insured
retention must be declared to City. City may review options with the contractor, which
may include reduction or elimination of the self- insured retention, substitution of other
coverage, or other solutions. Contractor agrees to be responsible for payment of any
deductibles on their policies.
11.7. Timely Notice of Claims. Contractor shall .give City prompt and timely
notice of any claim made or suit instituted arising out of or resulting from Contractor's
performance under this agreement.
11.8. Waiver. All insurance coverage maintained or procured pursuant to this
agreement shall be endorsed to waive subrogation against City, its elected or appointed
officers, agents, officials, employees and volunteers, or shall specifically allow
Contractor or others providing insurance evidence in compliance with these
requirements to waive their right of recovery prior to a loss. Contractor hereby waives its
own right of recovery against City, and shall require similar written express waivers and
insurance clauses from each of its subcontractors.
11.9. Enforcement of Agreement Provisions. Contractor acknowledges and
agrees that any actual or alleged failure on the part of the City to inform Contractor of
non - compliance with any requirement imposes no additional obligations on the City nor
does it waive any rights hereunder.
11.10. Requirements not Limiting. Requirements of specific coverage features or
limits contained in this Section are not intended as a limitation on coverage, limits or
other requirements, or a waiver of any coverage normally provided by any insurance.
Specific reference to a given coverage feature is for purposes of clarification only as it
ABM Services, Inc. Page 8
pertains to a given issue and is not intended by any party or insured to be all inclusive,
or to the exclusion of other coverage, or a waiver of any type.
11.11. City's Remedies. City shall have the right to order the Contractor to stop
Work under this Agreement and /or withhold any payment(s) that become due to
Contractor hereunder until Contractor demonstrates compliance with the requirements
of this article. In the alternative, City may purchase the required coverage and charge
Contractor the cost of the premiums or deduct the cost from Contractor's payments.
11.12. Coverage not Limited. All insurance coverage and limits provided by
contractor and available or applicable to this agreement are intended to apply to the full
extent of the policies. Nothing contained in this agreement or any other agreement
relating to the city or its operations limits the application of such insurance coverage.
11.13. Coverage Renewal. Contractor will renew the coverage required here
annually as long as Contractor continues to provide any Services under this or any
other contract or agreement with the City. Contractor shall provide proof that policies of
insurance required herein expiring during the term of this Agreement have been
renewed or replaced with other policies providing at least the same coverage. Proof that
such coverage has been ordered shall be submitted prior to expiration. A coverage
binder or letter from Contractor's insurance agent to this effect is acceptable. A
certificate of insurance and /or additional insured endorsement as required in these
specifications applicable to the renewing or new coverage must be provided to City
within five days of the expiration of the coverages.
12: RECORDS /REPORTS
12.1. All Contractor's books and other business records, or such part as may be
used in the performance of this Agreement, shall be subject to inspection and audit by
any authorized City representative during regular business hours.
12.2. No report, information, or other data given to or prepared or assembled by
Contractor pursuant to this Agreement may be made available to any individual or
organization without prior approval by City.
12.3. Contractor shall, at such time and in such form as City may require,
provide reports concerning the status or cost of Services required by this Agreement.
12.4. Required Reports
12.4.1. Activity Report. The Contractor is required to keep a daily log of
all buildings and facilities serviced, the name of the staff member(s) who performed the
Service, and the approximate time that the Service was performed. Each month, a
report shall be prepared from the daily log, giving a brief description of all routine,
special events, and emergency Services performed. The Contractor shall submit the
report prepared from the daily log when submitting the monthly invoice to the Project
Administrator. The Contractor shall meet monthly with the Project Administrator to
review the activity report.
ABM Services, Inc. Page 9
12.4.2. Communications Report. The Contractor is required to keep a
daily log of all communications from the City, including, but not limited to the Municipal
Operations Department and the Police Department; and a daily log of all
communications from members of the public to the Contractor, whether or not those
communications required a request for service, and a description of the action taken
from the communication. The Contractor shall submit the daily log when submitting the
monthly invoice to the Project Administrator.
12.5. Contractor shall keep records and invoices in connection with its Work to
be performed under this Agreement. Contractor shall maintain complete and accurate
records with respect to the costs incurred under this Agreement. All such records shall
be clearly identifiable. Contractor shall allow a representative of City during normal
business hours to examine, audit, and make transcripts or copies of such records.
Contractor shall maintain and allow inspection of all Work, data, documents,
proceedings, and activities related to this Agreement for a period of three (3) years from
the date of final payment under this Agreement.
13. WITHHOLDINGS
City may withhold payment to Contractor of any disputed sums until satisfaction of the
dispute with respect to such payment. Such withholding shall not be deemed to
constitute a failure to pay according to the terms of this Agreement. Contractor shall not
discontinue Work as a result of such withholding. Contractor shall have an immediate
right to appeal to the City Manager or his /her designee with respect to such disputed
sums. Contractor shall be entitled to receive interest on any withheld sums at the rate of
return that City earned on its investments during the time period, from the date of
withholding of any amounts found to have been improperly withheld.
14. INCREASE OR DECREASE IN SCOPE OF WORK
City reserves the right to withdraw certain locations, tasks and /or reduce the frequency
of Services from the Scope of Work to be performed by Contractor pursuant to this
Agreement. City shall notify Contractor in writing of its intent to do so at least thirty (30)
days prior to the effective date. of withdrawal of any Work. In the event a location, task
or a reduction in the frequency of Services is made from the Scope of Work,
compensation to Contractor shall be reduced in accordance with the Contractor's unit
costs specified in Exhibit C. In the event the location is withdrawn for a period of less
than a full year, Contractor's compensation shall be reduced on a prorated basis.
i&X i Z i] d 1 9 1 lot �YG 1 a 011 1 4 Y* 11
15.1. The Contractor or its employees may be subject to the provisions of the
California Political Reform Act of 1974 (the "Act"), which (1) requires such persons to
disclose any financial interest that may foreseeably be materially affected by the Work
performed under this Agreement, and (2) prohibits such persons from making, or
participating in making, decisions that will foreseeably financially affect such interest.
15.2. If subject to the Act, Contractor shall conform to all requirements of the
Act. Failure to do so constitutes a material breach and is grounds for immediate
ABM Services, Inc. Page 10
termination of this Agreement by City. Contractor shall indemnify and hold harmless
City for any and all claims for damages resulting from Contractor's violation of this
Section.
16.NOTICES
16.1. All notices, demands, requests or approvals to be given under the terms of
this Agreement shall be given in writing, to City by Contractor and conclusively shall be
deemed served when delivered personally, or on the third business day after the
deposit thereof in the United States mail, postage prepaid, first -class mail, addressed as
hereinafter provided. All notices, demands, requests or approvals from Contractor to
City shall be addressed to City at:
Attn: Operations Support Superintendent
Municipal Operations Department
City of Newport Beach
3300 Newport Blvd.
PO Box 1768
Newport Beach, CA 92658
16.2. All notices, demands, requests or approvals from City to Contractor shall
be addressed to Contractor at:
Attn: Santiago Medrano, District Supervisor
ABM Janitorial Services
165 Technology Drive, Suite 100
Irvine, California 92618
Phone: 949- 585 -5900
Fax: 949 - 585 -5994
17.NOTICE OF CLAIMS
17.1. Unless a shorter time is specified elsewhere in this Agreement, before
making its final request for payment under the Agreement, Contractor shall submit to
City, in writing, all claims for compensation under or arising out of this Agreement.
Contractor's acceptance of the final payment shall constitute a waiver of all claims for
compensation under or arising out of this Agreement except those previously made in
writing and identified by Contractor in writing as unsettled at the time of its final request
for payment. The Contractor and the City expressly agree that in addition to all claims
filing requirements set forth in the Agreement, the Contractor shall be required to file
any claim the Contractor may have against the City in strict conformance with the Tort
Claims Act (Govt. Code §§ 900 et seq.).
18.TERMINATION
18.1. In the event that either party fails or refuses to perform any of the
provisions of this Agreement at the time and in the manner required, that party shall be
deemed in default in the performance of this Agreement. If such default is not cured
within a period of two (2) calendar days, or if more than two (2) calendar days are
ABM Services, Inc. Page 11
reasonably required to cure the default and the defaulting party fails to give adequate
assurance of due performance within two (2) calendar days after receipt of written
notice of default, specifying the nature of such default and the steps necessary to cure
such default, the non - defaulting party may terminate the Agreement forthwith by giving
to the defaulting party written notice thereof.
18.2. Notwithstanding the above provisions, City shall have the right, at its sole
discretion and without cause, of terminating this Agreement at any time by giving seven
(7) calendar days prior written notice to Contractor. In the event of termination under
this Section, City shall pay Contractor for Services satisfactorily performed and costs
incurred up to the effective date of termination for which Contractor has not been
previously paid. On the effective date of termination, Contractor shall deliver to City all
materials purchased in performance of this Agreement.
19. STANDARD PROVISIONS
19.1. Compliance with all Laws. Contractor shall at its own cost and expense
comply with all statutes, ordinances, regulations and requirements of all governmental
entities, including federal, state, county or municipal, whether now in force or hereinafter
enacted.
19.2. Waiver. A waiver by City of any term, covenant, or condition in the
Agreement shall not be deemed to be a waiver of any subsequent breach of the same
or any other term, covenant or condition.
19.3. Integrated Contract. This Agreement represents the full and complete
understanding of every kind or nature whatsoever between the parties hereto, and all
preliminary negotiations and Agreements of whatsoever kind or nature are merged
herein. No verbal Contract or implied covenant shall be held to vary the provisions
herein.
19.4. Conflicts or Inconsistencies. In the event there are any conflicts or
inconsistencies between this Agreement and the Exhibits attached hereto, the terms of
this Agreement shall govern.
19.5. Amendments. This Agreement may be modified or amended only by a
written document executed by both Contractor and City and approved as to form by the
City Attorney.
19.6. Effect of Contractor's Execution. Execution of this Agreement by
Contractor is a representation that Contractor has visited the Project Site, has become
familiar with the local conditions under which the Work is to be performed, and has
taken into consideration these factors in submitting its Project Proposal and Scope of
Work.
19.7. Controlling Law and Venue. The laws of the State of California shall
govern this Agreement and all matters relating to it and any action brought relating to
this Agreement shall be adjudicated in a court of competent jurisdiction in the County of
Orange.
ABM Services, Inc. Page 12
19.8. Equal Opportunity Employment. Contractor represents that it is an equal
opportunity employer and it shall not discriminate against any subcontractor, employee
or applicant for employment because of race, religion, color, national origin, handicap,
ancestry, sex or age.
19.9. Interpretation. The terms of this Agreement shall be construed in
accordance with the meaning of the language used and shall not be construed for or
against either party by reason of the authorship of the Agreement or any other rule of
construction which might otherwise apply.
19.10. Severability. If any term or portion of this Agreement is held to be invalid,
illegal, or otherwise unenforceable by a court of competent jurisdiction, the remaining
provisions of this Agreement shall continue in full force and effect.
19.11. No Attorney's Fees. In the event of any dispute or legal action arising
under this Agreement, the prevailing party shall not be entitled to attorney's fees.
19.12. Counterparts. This Agreement may be executed in two or more
counterparts, each of which shall be deemed an original and all of which together shall
constitute one and the same instrument.
[SIGNATURES ON NEXT PAGE]
ABM Services, Inc. Page 13
IN WITNESS WHEREOF, the parties have caused this Agreement to be
executed on the dates written below.
APPROVED AS TO FORM: CITY OF NEWPORT BEACH,
OFFICE OF THE CITY ATTORNEY A California municipal corporation
Date: I11111 Date:
By: �ll �� By:
Leonie k4jAihill Michael F. Henn
Assistant City Attorney Mayor
ATTEST: CONSULTANT: ABM Services, Inc., A
Date: Delaware_ corporation
By:
Leilani I. Brown James M. Altieri
City Clerk Regional Vice President
Date:
Bv:
Carey M. Doss
Vice President, Operations
[END OF SIGNATURES]
Attachments: Exhibit A - Scope of Work/ Schedule
Exhibit B - Project Location Map
Exhibit C - Schedule of Billing Rates
ABM Services, Inc. Page 14
EXHIBIT A
SCOPE OF WORK
EXHIBIT A — SCOPE OF WORK
1. SCOPE OF WORK: CITY RESPONSIBILITIES /PROVISIONS
1.1 City shall provide means of independent entry (e.g. keys, alarm codes, etc.) for Contract
Team Members to access all buildings and facilities covered in this scope of work. For
those areas with sensitive security natures such as certain locations within the Police
Department Headquarters, City staff shall manually grant access to Contract Team
Members.
1.2 City shall provide all paper prod_ ucts which, for purposes of this project shall come to be
defined as: paper towels, toilet tissue and toilet seat covers.
1.3 City shall provide a designated janitorial closet at each facility where paper products
and cleaning supplies can be stored.
2. SCOPE OF WORK: CONTRACTOR RESPONSIBILITIES /PROVISIONS
2.1 Contractor shall provide liquid hand soap (Superior Hand Soap by Waxie, or City-
approved alternative), urinal screens, trash can liners and cleaning supplies necessary to
facilitate the cleaning tasks as spelled out in this scope of work.
2.2 Contractor shall provide monthly (unless otherwise specifically required) site
inspections by a supervisor.
2.3 Contractor shall provide a night manager or contact available on -call in case of
problems with closing, locking, or setting building alarms.
2.4 Contractor shall ensure that there is at least one (1) English- speaking employee working
in any cleaning crews for this project.
2.5 Contractor shall prohibit any persons other than those employed by the Contractor to
accompany the cleaning crews into City buildings during closed hours.
2.6 Contract Team Members shall bring to the attention of the City any defective or
inoperative building equipment no later than the following day after discovery.
2.7 Contract Team Members shall keep janitorial closets, equipment and materials neat,
clean and in an orderly condition at all times.
2.8 Contractor shall post copies of Material Data Sheets (MSDS) for all chemicals used in
each janitorial closet in compliance with OSHA Hazard Communication Standard 29 CFR
A -1
EXHIBIT A — SCOPE OF WORK
190 - 12000. This shall include labeling the contents of all secondary -type plastic bottles
or containers.
2.9 Contractor shall be held liable in the event any furniture surfaces are damaged as a
result of Contract Team Members using chemicals that are too harsh or inappropriate
for a particular surface.
I_6']
3. SCOPE OF WORK: CITY HALL FACILITY
3.1 Address: 3300 Newport Boulevard; Newport Beach, California 92658
3.2 Cleaning Times: Monday- Friday, after 6:OO P.M.
3.3 Square Footage (Approximate): 46,007 square feet
3.4 Cleaning Tasks and Frequencies: Enclosed on following page.
A -3
EXHIBIT A -SCOPE OF WORK
-T
X
X _ (Shampoo all carpeted areas. I
I I X ;Spot-clean carpet when and where appropriate.
DUSTING]
-Dust paritions, tops of mirrors and frames. i
n-t-e,r"s,,-tab'l'e"s',-,p-i-c-tu-re--s,—sig--n,-f,r"a-,m-e s-, and windowsills.
. . ....... . .... .......... .. . ......... - .
!Thoroughly dust all vertical surfaces of file cabinets, chairs, tables and
I vvorkspaceganitlo_qs.___
X ............. .. . . ...... ..
i ust blinds and mini-blinds.
------ ...... ......... ...
B A [ S AND KITCHENS
T M
Ij�Rq
=Clean bathrooms and kitchens, including sinks, counters, toilets, toilet pedestals
i X I
Replace liners in all trash receptacles-
i
I i !and urinals.
X
F
:Wipe walls to remove marks.
X
Polish all bright work.
X
X it
j
CLEANING TASKS: CITY HALL
I I Restock supplies, taking care to place paper goods in dispensers and keeping
X
X
I :soap dispensers unc og d.
to) czmcly.wmppers, _tis�syes water bottles, etc.
•
I and toiler paper dispensers.
1 'Return chairs, ottomans and table, to their places.
Remove splash marks from walls around basins.
X
IOC _4 I
[Clean and-eillsh mirrors and dust tops of mirrors and frames.
........... ...... ------- .......
X
'Clean entryway doors/glass and windows.
Remove trash and relocate to collection point.
------
n i nteri or glass dco;rs and windows i n interior offi ces.
C-1-e, a'-n;-nd-s--ealtile f-lo-o-r
I
tl,m, n fjngSqjriMS and marks from around light switches and door frames.
...... .........
X :Un-clog problem toilets.
Remove shoemarks from doom, door frames, baseboards, and furniture.
tCAkPEfS'ANDA0bRt;
-T
X
X _ (Shampoo all carpeted areas. I
I I X ;Spot-clean carpet when and where appropriate.
DUSTING]
-Dust paritions, tops of mirrors and frames. i
n-t-e,r"s,,-tab'l'e"s',-,p-i-c-tu-re--s,—sig--n,-f,r"a-,m-e s-, and windowsills.
. . ....... . .... .......... .. . ......... - .
!Thoroughly dust all vertical surfaces of file cabinets, chairs, tables and
I vvorkspaceganitlo_qs.___
X ............. .. . . ...... ..
i ust blinds and mini-blinds.
------ ...... ......... ...
B A [ S AND KITCHENS
T M
Ij�Rq
=Clean bathrooms and kitchens, including sinks, counters, toilets, toilet pedestals
i X I
Replace liners in all trash receptacles-
i
I i !and urinals.
X
F
:Wipe walls to remove marks.
X
Polish all bright work.
X
X it
lWet map floors and rise with disinfectant.
kspills, coffee rings, pendifink marks, etc.
I I Restock supplies, taking care to place paper goods in dispensers and keeping
X
X
I :soap dispensers unc og d.
to) czmcly.wmppers, _tis�syes water bottles, etc.
X
I and toiler paper dispensers.
1 'Return chairs, ottomans and table, to their places.
Remove splash marks from walls around basins.
X
I :Clean, disinfect and dry polish drinking fountains.
------
[Clean and-eillsh mirrors and dust tops of mirrors and frames.
........... ...... ------- .......
X
'Clean entryway doors/glass and windows.
Remove trash and relocate to collection point.
------
n i nteri or glass dco;rs and windows i n interior offi ces.
C-1-e, a'-n;-nd-s--ealtile f-lo-o-r
I
tl,m, n fjngSqjriMS and marks from around light switches and door frames.
...... .........
X :Un-clog problem toilets.
Remove shoemarks from doom, door frames, baseboards, and furniture.
tCAkPEfS'ANDA0bRt;
X I
I
'Vacuum all carpeted areas using the proper vacuum settings for each area.
X
Ivacuum beneath furniture. . ... ......
X
!Vacuum all corners and edges using
X
I
I Sweep and at mop all floors, including the stairs.
7iluii hard surface Floors.
'Strip and wax or coat all floors.
-T
X
X _ (Shampoo all carpeted areas. I
I I X ;Spot-clean carpet when and where appropriate.
DUSTING]
-Dust paritions, tops of mirrors and frames. i
n-t-e,r"s,,-tab'l'e"s',-,p-i-c-tu-re--s,—sig--n,-f,r"a-,m-e s-, and windowsills.
. . ....... . .... .......... .. . ......... - .
!Thoroughly dust all vertical surfaces of file cabinets, chairs, tables and
I vvorkspaceganitlo_qs.___
X ............. .. . . ...... ..
i ust blinds and mini-blinds.
------ ...... ......... ...
`Clean and disinfect stair railings (all around the handrail).
------ ------------ ---------- __ ... - .... ......
{Clean and polish all wood trim areas on edges of furniture, display/storage cases!
X land public tables/desks.
X L Sweep exterior of main entrance areas to all buildings.
A-4
Remove all trash from receptacles inside the library, and move to collection point i
4n building.
:_ X
Replace liners in all trash receptacles-
X
'Sift cigarette butts from trash ums.
F
Wipe tables, countertops and vertical partitions, cleaning enough to remove any t
X it
kspills, coffee rings, pendifink marks, etc.
I i !Dispose of all paper and food scraps in the public areas, including (not limited
X
to) czmcly.wmppers, _tis�syes water bottles, etc.
X
1 'Return chairs, ottomans and table, to their places.
(Vacuum upholstered furniture, thoroughly.
X
I :Clean, disinfect and dry polish drinking fountains.
------
X
'Clean entryway doors/glass and windows.
X
n i nteri or glass dco;rs and windows i n interior offi ces.
X
I
tl,m, n fjngSqjriMS and marks from around light switches and door frames.
Remove shoemarks from doom, door frames, baseboards, and furniture.
`Clean and disinfect stair railings (all around the handrail).
------ ------------ ---------- __ ... - .... ......
{Clean and polish all wood trim areas on edges of furniture, display/storage cases!
X land public tables/desks.
X L Sweep exterior of main entrance areas to all buildings.
A-4
EXHIBIT A —SCOPE OF WORK
4. SCOPE OF WORK: CORPORATION YARD AND UTILITIES YARD
4.1 Addresses:
4.1.1 Corporation Yard: 592 Superior Avenue; Newport Beach, California 92663
4.1.2 Utilities Yard: 949 West 16th Street; Newport Beach, California 92663
4.2 Cleaning Times: Monday- Friday, after 6:00 P.M.
4.3 Square Footage (Approximate):
4.3.1 Corporation Yard: 10,418 square feet
4.3.2 Utilities Yard: 8,589 square feet
4.4 Cleaning Tasks and Frequencies: Enclosed on following page.
/_Q.7
EXHIBIT A -SCOPE OF WORK
„� i -.. ` . y�r ...`r _I __Fc _. _ o` as CLEANING TASKS: CORPORATION YARD & UTILITIES YARD
SATHRGOMSfAND KITCHENS
Clean bathrooms and kitchens, including sinks, counters, toilets, toilet pedestals .
X and urinals.
X ;Wipe walls to remove marks.
`Polish all bright work.
(Wet mo floors and rise with disinfectant.
Restock supplies, taking cam to place paper goods in dispensers and keeping
X !soap dispensers unclogged.
..... .......
Wipe towel dispensers.
I X 'Remove slil�j�h marks from walls around basins.
X _1E1ean_a'nc1 polish mirro .. rs ... and . du . st .. tops . . . of . mirrors . . and fra .- me , s
_X Reglova.trash and relocate to collection eoint.
- - --- ---- ----------- ...... .
X 'Clean and seal tile floor.
7 i X -Un-dog problem toilets.
6iRPETSA0DFUj0RS`
X I
!Vacuum all carpeted areas. using the proper vacuum for each area. I
X Vacuum, beneath furniture.
N. .......... -------
c4yrnall comers and edges by using special attachments.
X
X (Sweep and cl�y/y�
�_MRp all floors, i nc.l udin.g.tM,�!� n.-
.
f "I --- ---
Buff hard surface floors.
I X :Stripand wax orcoatall floors.
-- - ---- ---- -----
Shampoo all carpete_d_areas. V ;Spot -clean carpet when and where appropriate.
DUSTING,
1 X Dust l5aritions, tops of minors and frames.
i hjSrp�g lily counters, t*aPlcs,*pic unes, si"gr-fra-mes, and window'sil-l"s.,
!Thoroughly dust all vertical surfaces of file cabinets, chairs, tables and
X :workspace
----------- ------
X 'Dust blinds and mini-blinds.
X
'Clean ceiling vent covers. I
'TRA -RASA &�N�
S6AND4 ARE
iRemove all trash from receptacles inside the library, and move to collection point
in building.
X Replace liners in all trash receptacles.
X !Sift cigarette butts from trash urns.
7_7
':FURNfTUREANEI�'OTH—tRIAttFASI-
Milpe tables, countertops and vertical partitions, cleaning enough to remove any
X !spills coffee rings, pencil/ink marks, etc.
Dispose of all paper and food scraps in the public areas, including (not limited
X -to) ;arjqy zjppers , isjyjs,�e�r bottles, etc.
Return chairs, ottomans and tables to their places.
X ' re thoroughly. .
I C I e a n, di s i nfect a nd polish do nki _ n
g founts ins
! --- - ---- j" - ---
-- X &eane dm/glassand windows.
X
'Clean interior glass doors and windows in interior offices. I
X
Ili ve fingerprints and marks from around light switches and door frames. I
I R e mov e
s ho e ma s from __d_oom_ I ', door _ frames, ' baseboards,
f u m i t u re. I
- - i nd s g
X Elean a disinfect stair railings (all ar o un d t h e handrail) .
'Clean and polish all wood trim areas on edges of furniture, display /storage cases!
i X !and public tables/desks.
X
:Sweep exterior of main entrance areas to all buildings.
A-6
EXHIBIT A —SCOPE OF WORK
S. SCOPE OF WORK: CENTRAL LIBRARY BRANCH
5.1 Address: 1000 Avocado Avenue; Newport Beach, California 92660
5.2 Cleaning_ Times:
5.2.1 Monday- Thursday, after 9:00 P.M.
5.2.2 Friday- Saturday, after 6:00 P.M.
5.2.3 Sunday, after 5:00 P.M.
5.3 Square Footage (Approximate):
5.3.1 First Floor: 22,058 square feet (carpet) /3,000 square feet (tile)
5.3.2 Second Floor: 21,473 square feet (carpet)
5.4 Cleaning Tasks and Frequencies: Enclosed on following page.
5.5 Special Considerations:
5.5.1 The Central Library facility requires Day Porter service Monday- Thursday at 4:00
P.M. to clean restrooms, replenish supplies, and remove trash.
A -7
EXHIBIT A -SCOPE OF WORK
CLEANING TASKS: CENTRAL LIBRARY BRANCH
c Q �
._ i.
eg.. THRDOMS AND XRCNENS
% _ _ .' Clean hathroams antl kitchens, including zinks,coun[ers_toileq toilet pedestals antl urinals.
X ' j ;pe-alls to me marks. ..._- __.... ... ..__.
. w aov
% _ i ._... I ..Polish all bright work. - .. ..
X I _ !wet mop floors and rise with disinfectant.
x , i j ; I ; . Restock supplies. taking care to dace paper goods in dispensers and keepingm soap dispensers unclogge
X 1 ; I i I ;Wipe towel and toiler paper tllspensers.
X ' ' _ _ —' 'Armour splash marks from walls around basins._
% _.. ._ _ Cloa and paRSh Imo tl in li the tops al fames -
R r = 'R cUwh r tl ate[pcollect. War. ._.. .. _.. _..
% • - ! �LOatl disM1wasM1er antl start operation.
% t- qhLa, lahle[ops and deposit trash n co n twin
Cle_a__ f gerator completely, inciudin g. the d spozal or all contents monthly n pre a lunged date.
jj I j % :Clean freezer completely, including the disposal of all contents semi a noaliy on a p dr:. anged date.
X Un -clog problem _toilets.
_
_ .. �— �.�: i - n' CARPELS PNO,FlOORS °�� - -_ ~.�� `�•_�
X, ._ Na u_all carpetetl mas using choppervamumselengs loreocha(ea_— _-
.._� a , _._ .__
% _ _ T v II come does tl be th f niture by i g sp 1 attachments. -
.% — _ ___. _ -_ — _'Sweep antl tlry /wet_ mop all ROOrs_Indutlingthe stairs__._.— ..___-- ___.._____... ._.
X I— 'Buff hard surface floors.
fl
cmtall aroors.
..i .... _. _. ...... .. _ _. _. .._._ _. .. _...........
_% r __ Stnpa.dwar Oes In all i floors. -
r % ' 'Shampoo carpets In main areas onp m e ddater ntaln emry wa,, Pop tar Llb ry M.intmty
jSM1 P carpets on pe -a munged dace Child Room, Story Room, Als Les t betwe n bookztacks,
' X i Staff I. tin e, Conference Room, f e ds Meell Boom D en S[vd gurus Q le[ Read n Ro
j1 I i iShampoo carpets on ministmtive and Staff Work Areas, Study Rooms', Aides
i I , X I bctwecn bookstacks.
,Spot -dean rt et when and whom appro d
pre- amangc date:
I I 1 _ I % i rp P ate.
% I iCl r el ledging st vtreatl
�;Thoroughly dust desks, counters, tables macM1l a ,Pictures, sign frames and windP Ills Including
% If � j� I ithe Reference OCSk and TelepM1On R f r ce DezWCOUnter areas _
dst Les,
) i ' !TM1OmugNy dust all vertical surfaces of desks, fibs, cabinets, chairs, tables, bookstacks, Winds and •
j� iworks ace ardtipnz.
I Ous[ top shelf lus Ily pmpNl on bookttacks. -
.. .. ..__ _ - _ ......._.
• X ; _ � 'D tbotto shell (usually empry)on bookslacks
_ .. ........ . ..__.. _._
' % , Dust top of Ne partition surround , Telephone Refcrc c ca. _
' I X_ ' r _ Dusf surfaces, Insltle and out, of Cunent/Recent Magazine shelves.
_._ r_.._- .. _. ._ us _g •• ___._..__�. _ ...
_ X I Dust high ledgeso outside unit of back stalrxell. '
ice— v TRASN AND TRASH CANPREAS '~' —
% - — _ __ r ___ __ _ _ __i RCmove all liners In fmm ro receptacles.
s both Ins [do and the library and more to collection print In
% ' _ _ - Replace liners in all [ash mceptades.
,
_x � ' � _ � � i5lftd arette butts from trash umz.
B
% I
-Sweep auras amu d Outside cash receptacles, Including any Gavel on walkway by the front tloor.
"-
ce
^r Wlpe tables, desks ks tertops and vertical partltions, cleaning enough Lo remove ny sprits, toff e
X j � J jn gs, pencil/ink marks,_ etc.
;Dispose of all paper and food scraps in the Public areas, including (not limitN to) candy wrat
i
' :tissues,t at r bo[Hes etc.
_tu —_.
Return chat Z sand tables to their pieces.
K Vacuum uphols[e tlf t em gM1ly__ -- _��_ _ - �_��•
r
' + x r Shampoo uphWStemd lumitum. -- �
X '.__'- -'- -_ 1 'Clean dizinfec[antltl ipollsirdfinkm (ountairts.
X _! Clean and disinfect telephones.
r
_.. l ..._
X I iClea 0 emryva ., doons/lil.,s and windows.
?Cie I t o Cla s doors a d ws nd i the computer r antl i[ d offices. '
• X fingerprints antl marks from am nd IIgM1[ swRChez and door tame :.
I I Clean and dislnfec[ztair ailingz tall around the hantlmlH monthly, Including stairs In main lobby and
j X __ I I lea .
.. .. ..__ .. ...
X � - Clean Ne des .2sin fhe t /f rk a eas ^1Nrly on ay- aranG d hetl Ic j
Clean and polish all wool trim in areas Of edges of furniture, display /storage cases and public
•. - -' CUMPUIE0.ROOM-
75weep ordry mop 0oor-
.L.. _ r_ _ ._ ... dr . .. ..... ...... ..... ... .. .... ...
' x 1 .Rtmo FloM.. d se [h disinfectant.
r
% strip antl waxar coat floors. _
_.:,ELNATOR'QEANING.
XI _ �; rClean and tllsirdett hantlails Inside elevator �J
DAYPO RTER .?ENVIC ERE4UIf1EO—^7`"'�'^—
J j I lP ovide Day Ponerservice Monday Thursday at 490 P.M. to clean restmom surfaces, replenish i
X ' suppl'es and rem trash
Tf
6. SCOPE OF WORK: MISC. LIBRARY BRANCHES
6.1 Addresses:
6.1.1 Mariners Branch: 1300 Irvine Avenue; Newport Beach, California 92660
6.1.2 Balboa Branch: 100 East Balboa Boulevard; Newport Beach, California 92661
6.1.3 Corona del Mar Branch: 420 Marigold Avenue; Corona del Mar, California 92625
6.2 Cleaning Times:
6.2.1 Mariners Branch:
6.2.1.1 Monday- Thursday, after 9:00 P.M.
6.2.1.2 Friday- Saturday, after 6:00 P.M.
6.2.1.3 Sunday, after 5:00 P.M.
6.2.2 Balboa Branch:
6.2.2.1 Monday & Wednesday, after 9:00 P.M.
6.2.2.2 Tuesday & Thursday- Saturday, after 6:00 P.M.
6.2.3 Corona del Mar Branch: Monday- Saturday, after 9:00 P.M.
6.3 Square Footage (Approximate):
6.3.1 Mariners Branch: 15,000 square feet
6.3.2 Balboa Branch: 6,000 square feet
6.3.3 Corona del Mar Branch: 3,800 square feet
6.4 Cleaning Tasks and Frequencies: Enclosed on following page.
09
EXHIBIT A —SCOPE OF WORK
r-
I
`
CLEANING TASKS: MISC. LIBRARY BRANCHES
cy
- -�
AND
_ ;BATHROOMS
`
i I
I Clean bathrooms and kitchens, including sinks, counters, toilets, toilet pedestals
X
-
land urinals
I X i
l l
W a walls to remove marks. I
I X
-
_
jPolish all bright work
I X
l
_ f
!Wet mop floors and rise with disinfectant
- - - -' ...__ .......... ... . .,__._. ._...._.._., .._. -__
i
j
"Restock
supplies, taking care to place paper goods in dispensers and keeping
X
I I
soap dispensers unclogged.
i X
i
Wip_e_towel and _toiler paper dispensers _
I X i 1
'
Remove splash marks from walls around basins
X
_
I
.
Clean and polish mirrors and dust the tops of frames
-
_
X I '
i I_X_
Remove trash.
_ _...
i 1
_�. ..__.. .. _-
l I
�Un
_.____...___._...
-clog prohlem toilets.
c -
CARPETS ANarpeted
X
I ,
areas, g the proper vacuum settings for each area
i I -- I
_
s and by using special attachments
............ _
' X I
_ I -
Sweep and dry /wet mop all floors
_
1 I X -
_ i
(Buff hard surface floors
I
X I i i
Wax orcoat all floors
I
I I X
_
'Strip and wax or coat all floors.
I X i
JShampoo carpets in all areas of the building.i
i
f I
X
Spot clean carpet when and where appropriate. I
i I
Thoroughly dust desks, counters, tables, machines, pictures, sign frames and i
X (
__..windowsills. '
i
6Thoroughly dust all vertical surfaces of desks files cabinets chairs, tables, i
X
199bookstacks and blinds
I�
--a
X i i — i
_ __ _
Dust high shelves on book stacks. _-
7 7
:TRASH -AN RASH CAN `AREAS - . -', 4 _j
Remove all trash from receptacles both inside and outside the library, and move
i X I
I
to collection point in building. e
�. _.._.. t....__
' X '
__...., .._ �. ..�__. ._�- .. _... - .__....
Y -
_.._..._...
Replace liners in all trash receptacles.
_'
X I
_
I - _ - I
_
Sift cigarette butts from trash urns.
X e
` i
Sweep areas around outside trash receptacles. ,
;F,URNffURE%ND°OTHERAREAS „�__ r
Wipe tables desks countertops, and remove any spills, coffee rings /ink
pencil
X
i
marks etc. —
I X_ -. I
I '
Return chairs, ottomans and tables to their places.
_
t X
_
I i
_
upholstered furniture thoroughly_
_
! I X I
_ _Vacuum
—
Shampoo upholstered furniture
! X
Clean disinfect and dry polish drinking fountains
X `,
:_ ! i
Clean and disinfect telephones. '
X i
_ _ _
i
Clean interior glass doors and windows m the computer room and interior offices:
�. _..
{
_.___..
.. __.
Remove fingerprints and marks from around light switches and door frames
_ _�_..._ ._ .._.._._... .... _. ._._.. _ _— _ ._ - -_•. -- - _.
A -10
EXHIBIT A —SCOPE OF WORK
7. SCOPE OF WORK: POLICE DEPARTMENT HEADQUARTERS
7.1 Address: 870 Santa Barbara Drive; Newport Beach, California 92660
7.2 Cleaning Times: Daily, starting between 3:30 P.M. and 4:00 P.M.
7.3 Square Footage (Approximate): 48,000
7.4 Cleaning Tasks and Frequencies: Enclosed on following page.
7.5 Special Considerations:
7.5.1 The cleaning start time between 3 :30 P.M. and 4:00 P.M. is crucial because there
are some areas within the Police Department Headquarters that access can only
be granted by certain Police Officers; these Officers leave daily shortly after 4:00
P.M.
7.5.2 Contract Team Members on the cleaning crew assigned to service the Police
Department Headquarters will need to pass a background check deemed
sufficient by the Police Department.
7.5.3 The Police Department Headquarters shall be serviced by the same cleaning
crew. Changes to the assigned cleaning crew or Contract Team Members shall
be confirmed first with the Police Department.
7.5.4 The Police Department Headquarters facility requires Day Porter service
Monday- Thursday starting between 3:30 P.M. and 4:00 P.M. to clean restrooms,
replenish supplies, and remove trash.
A -11
EXHIBIT A -SCOPE OF WORK
A -12
dP CLEANING TASKS: POLICE DEPARTMENT HEADQUARTERS '
I
BATHROOMS AND KrfOIENS - -
!
clean bathmom5 and kitchens, including sinks, counters, collets, [rile[ pedeserls and I
% ..
I
......_.._ ...__ ..
urinals.
1 . ............. ...._ ..,, ... .. _........_...___•__.. ..., .._. _.
x
: 1
_
I Wipe walls [o remove marks.
%
_ :
_� Polish all bri Ghtwork.
: z
_ _ __ ___
wet mop Vows am rise wim aisiprec�,nt__ '
i I
1 Reizack supplies, okinQ careen place paper COwlz in dispensers anakeepingsnaP
x
dispensers unclogged.
x
1
W!pe.1 andluxler paper dispeners_ _, I
X 1
,- Rcrn' gsplazM1 marks lmm walls amuntl basins.
. %
Clean and polish minors and tlust the tops offmmes_
!
'
' Rerrx%'e barn and relocate to cdlectipn int _ _ !
%
Clca ndctppsaM deposit trash In cartel ner___._
i x
_ - � _ _
Spot -dean exterior of mfd enaor
•
%
' thin reftlgem[or completely
X Un -clod Problem [tile¢.
X ,.
_- -.,�_ _ - -,_
I Vaalgm all.caryeted meps., using the vmper vawumsettlr!gz for mcnarea. '
%
Vamum ell Comers, sands and beneath fumihne by uslnQ special aRachmenkz.
z
! 2
.110 rs I cl Eng,jhe St irs__-
!
i %
Buff lmacMne scmb) hard surface Roars.
X ,_,
BuH(maNinc suub)solrs. !
: t
-
• ' X
strip am -ax stain. (
_ _ _ _
' x
' sW tlwax or coat aa,noors._ i
__
%
Sp andwax front lobb_dle�
'SMPantlwexga?ee ompe odor.
x
1 SM1arr@o_ carpets In deslGna[edl!Ieh _ treNic auras on Ore- amaneeC dates i
,- i %
Snampga iwn a ll datci i
pampd
. -
I X Spot-dean canner M1 n and vA aaPn M ate. !
% _
•. ___. .�II — __�i ... —_
Thoroughly a t _ s i sills. 1
'I • - '-
TM1waueMy dust all v,c NCa, l
su Aaces of tlasksplfiles, c asbiignn e s h Irs.t . tables,
� 1
%` 1
bpoks[acks, blinds anJ awrkspace partitiom.
_ ANDTRASNIANAR
1
I
I Ra. e all trash hour m cepofAdSe�s bot_ h Inside and wrtzitic and move to autsWe i
%
-
%
-, _
Replace liners In all trash receptacles.
1
.... _._.... —.
Sik dsarette but6lrpn [min ours. _ _
_%
_..._
-
_i ._..
_
Sweep areas arountl outside ter zM1
c
e
i I
1 counter
Wipe odes, desks, countertops and vertlwl panlJOns, [leaning erroueh to remove
M
I
spe c'IMk marks, eta _
sepses -
�ft
1
Depose of all pace elootl psi thep MI areas, tree a el tl tlml
% -
-
' ands wzapp ps w to boMe
%
: RCmm chain, aR mans and tables to [heir pl ces.
i ,_Vacuum -Poole arum) tour
_
_X_ -- _ _ x
I ShnmpoouPholsteredfumiw'.
--
Clean, a 1 l nd dry polish gnnking rout 1 I
a sl
Clen and alnfact tele_'
_. ..._._ ph ._.._` .__ ..___.... _. _ ...._ ..
' %
__ _
Clean enbyway doors /glass antl windows.
x - ' ! _ _
-- —I
1 _ , Clean intedor_glass doors aM wirMOws In [he cvnmuter roam and Inteaor offices.
_
_
X
R.. fi 8 rpriner and roulcrfmm.mund light switchesand door fmmcs. •
Clean anddislnfect zUV Oili Ds l_II,- _ - -tlNeh Jmlll,_ ....__ '
!
% _ _ —� i_— -
-._._
Clean the desktops In tM1e ztaHwork areas nror!Nlyona pre- aronged scFetlule_' -
_ _
X
—�
- cicanana polznali.woammmema :ore rides a(f miwre,ahplay %st'oaec cases �
and public t hl /desks.
..-- I - -..._ —
- FDMVUIERAOOM6EANING r r.
• %
1 : _
! Sweep or dry map d ,-
•
x
H,..
! wet mop nwrs and dsrwim disinfectant.
.. ..w
_
QEANI
%
�— •
.`
Remove trash and rdxate [o collCCdon point
Clean balhmone and tl[chem, Inducing sinks, counters, rollers, toilet pedestals and '
eametetl auras 1 gme�pmpe Ring f doer area
%
SMpandwax7a11 vnryl floors
_:
YMNASIUM 0.EANING �. y:
X
'
Cleangyrvia Lmrntnxssrs. '
�
� � I
1 stn p• aisinfecq dean and seal boN wail and feoor the in men's and women's locker
i
X
remanns.
__._y.._ v -_ Y
r SPE E ryy,;�_
%
'
entrance glass
WlPedowneeas rM spot clea nlobby glass
Wperl
DAY POI[fER SERNUREQUIRED�`''_,"_,
'Provide Day Porter service Monday - Thursday sorting between 3:30 P.M and 0:00 P.MI
1
! 1
x to clean resupam surfaces. replenlsM1 SUpP�les antl remove mazM1
.__..__._ ______-_... _�_..___..—,1
A -12
EXHIBITA— SCOPE OF WORK
8. SCOPE OF WORK: OASIS SENIOR CENTER
8.1 Address: 801 Narcissus; Corona del Mar, California 92625
8.2 Cleaning Times:
8.2.1 Monday- Friday, after 9:00 P.M.
8.2.2 Friday- Sunday, cleaning after event rentals (upon request)
8.3 Square Footage (Approximate): 36,000 square feet
8.4 Cleaning Tasks and Frequencies: Enclosed on following page.
8.5 Special Considerations:
8.5.1 The OASIS Senior Center will occasionally require cleaning of the Event Center on
an as- needed basis immediately following event rentals. This cleaning includes
the breaking down of all tables and chairs, wet mopping the Event Center and
kitchen floors, disposal of trash in outside receptacles, and cleaning and
restocking of any restrooms associated with the Event Center. This cleaning is
considered extraneous to the core scope of work and as such, shall be priced as
provided in Exhibit C.
A -13
EXHIBIT A —SCOPE OF WORK
I X
- -- ------- -- - ----
V "T
X I I I I
X
X
0
i- areas, , - usln the .p.r..o .. jrvqEuMnsettings for ea.c. h area
edges and !�2rjeatlh furnkure bK using special attachments.
mop all floors.
...... --------
itness center floorwith specified products only.
mop wood dance floor with specified products only.
30M.
X J . ..... .. Wa . x or - c - oat . all - floors . .. ...
X j !Strip and wax or coat all floors.
7 1 :Shampoo carpets on pre arranged dates_Mam Area Family Room. Library _- w
-X
IShampoo carpets on pre arranged dates: Administrative and Staff Work Areas
,
X !Gift Shop, Travel Office, Staff Lounge
.
- --------- -------
: Soot -clean carpet when and where appropriate.
X
X
X
X
I X
I X
dust desks, counters, tables, machines, pictures, sign frames and
dust all vertical surfaces of desks, files, cabinets, chairs, tables,
uasn area.
Replace liners in all trash receptacles.
and outside, and dispose of in
— ----,Tk ---, —
;Wipe tables, desks, countertops, and remove any spills, coffee rings, pencil/ink
X trinarks, etc.
'Return chairs, ottomans and tables to their places.
-..'Vacuum ypLhoI!Ltemq!umltur.e thorougNy-__
is pose of all paper food scraps in the public areas, including (notlimited
X it ) Sa!jqy wrappers, tissues,,
water bottle
I X +Shampoo upholstered LL!gj!t!jm
Clem, disinfect _cLismL _ clryjpolish ±in�kirjjLfi
I X !Clean and disinfect telephones.
— - - ----------
;Clean interior glass doom and windows 1
i X 1 Remove fingerprints and marks from aro
X
Clean entryway doors and windows.
'Clean and polish all wood trim in areas c
X
Cases and public tables/desks.
------- . ..... - -------- --- ---
io..,Igpt.EwnSnes ano 000rTrames.
edges offurniture, display/storage
A-14
CLEANING TASKS: OASIS SENIOR CENTER
v
d 1-4
46 4
c` iQ
BA�TFlIgOQMS AND KITCHENS 4
jClean bathrooms and kitchens, including sinks, counters, toilets, toilet pedestals
X
and urinals.
X I
1 1
Wipe walls to remove marks.
X
-
i Polish all bright work.
i X
'Dust partitions, tops of mirrors and frames.
iWe mop floors and rise with disinfectant.
Restock supplies, taking care to place paper goods in dispensers and keeping i
I X I
I
Isoap dispensers unclogged. .. . ....... .
Wirm o wel and toiler paper cllspe�nsers.
-�
t
-.R.em.o.ve splash marks from walls around -basins. .,
X
........ ..
_Tiff mirrors and.d dust tops mirrors and frames.
�9. � . -Y. - - . - I . -1 .1 ....
1 - -
Cleartableto s.and deposittrash in container. I
I
(Remove trash and dispose of in trash disposal area
. . ........ .. .....
X !Uri -clog problem toilets.
I X
- -- ------- -- - ----
V "T
X I I I I
X
X
0
i- areas, , - usln the .p.r..o .. jrvqEuMnsettings for ea.c. h area
edges and !�2rjeatlh furnkure bK using special attachments.
mop all floors.
...... --------
itness center floorwith specified products only.
mop wood dance floor with specified products only.
30M.
X J . ..... .. Wa . x or - c - oat . all - floors . .. ...
X j !Strip and wax or coat all floors.
7 1 :Shampoo carpets on pre arranged dates_Mam Area Family Room. Library _- w
-X
IShampoo carpets on pre arranged dates: Administrative and Staff Work Areas
,
X !Gift Shop, Travel Office, Staff Lounge
.
- --------- -------
: Soot -clean carpet when and where appropriate.
X
X
X
X
I X
I X
dust desks, counters, tables, machines, pictures, sign frames and
dust all vertical surfaces of desks, files, cabinets, chairs, tables,
uasn area.
Replace liners in all trash receptacles.
and outside, and dispose of in
— ----,Tk ---, —
;Wipe tables, desks, countertops, and remove any spills, coffee rings, pencil/ink
X trinarks, etc.
'Return chairs, ottomans and tables to their places.
-..'Vacuum ypLhoI!Ltemq!umltur.e thorougNy-__
is pose of all paper food scraps in the public areas, including (notlimited
X it ) Sa!jqy wrappers, tissues,,
water bottle
I X +Shampoo upholstered LL!gj!t!jm
Clem, disinfect _cLismL _ clryjpolish ±in�kirjjLfi
I X !Clean and disinfect telephones.
— - - ----------
;Clean interior glass doom and windows 1
i X 1 Remove fingerprints and marks from aro
X
Clean entryway doors and windows.
'Clean and polish all wood trim in areas c
X
Cases and public tables/desks.
------- . ..... - -------- --- ---
io..,Igpt.EwnSnes ano 000rTrames.
edges offurniture, display/storage
A-14
EXHIBIT A —SCOPE OF WORK
9. SCOPE OF WORK: MISC. RECREATION FACILITIES
9.1 Addresses:
9.1.1 Balboa Community Center: 1716 West Balboa Avenue - 2,760 square feet
9.1.2 Bonita Creek Community Center: 3010 La Vida — 2,876 square feet
9.1.3 Carroll Beek Community Center: 115 Agate (Balboa Island) —1,800 square feet
9.1.4 Cliff Drive Park Community Center: 301 Riverside Avenue — 952 square feet
9.1.5 Community Youth Center: 3000 Fifth Avenue —5,850 square feet
9.1.6 Newport Lawn Bowling Center: 1500 Crown Drive
9.1.7 Lincoln Athletic Center - Gymnasium: 3101 Pacific View Drive — 7,300 square ft.
9.1.8 Mariners Branch Library /VJ Room: 1300 Irvine Avenue -1,820 square feet
9.1.9 Newport Coast Community Center: 6401 San Joaquin Hills Road — 16,865 s.f.
9.1.10 Newport Theatre Arts Center: 2501 Cliff Drive — 7,800 square feet
9.1.11 West Newport Community Center: 883 West 15th Street - 11,960 square feet
9.2 Cleaning Times:
9.2.1 Balboa Community Center: Mon -Fri, between 10 P.M. and 5 A.M. (June 1 —Aug
31); Wednesdays only, between 10 P.M. and 5 A.M. (Sept 1— May 31)
10.2.1.1 Specific areas to be cleaned: large program room, bathrooms and
kitchen
9.2.2 Bonita Creek Community Center: Daily, between 10 P.M. and 7 A.M.
10.2.2.1 Specific areas to be cleaned: Community Room and bathrooms
9.2.3 Carroll Beek Community Center: Mon -Sat, between 10 P.M. and 7 A.M.
9.2.4 Cliff Drive Park Community Center: Sun, Mon, Wed, Fri and Sat, after 10 P.M.
9.2.5 Community Youth Center: Daily, between 11 P.M. and 7 A.M.
A -15
EXHIBIT A —SCOPE OF WORK
10.2.5.1 Specific areas to be cleaned: Youth Center and bathrooms
9.2.6 Newport Lawn Bowling Center, Fri, Sat and Sun: anytime
10.2.6.1 Specific areas to be cleaned: bathrooms only
9.2.7 Lincoln Athletic Center - Gymnasium: Daily, between 11 P.M. and 6 A.M.
9.2.8 Mariners Branch library /VJ Room: Daily, between 10 P.M. and 6 A.M.
10.2.8.1 Specific areas to be cleaned: Community Room, kitchen,
Recreation Office and patio 'bathrooms (special key required)
9.2.9 Newport Coast Community Center: Daily, between 10 P.M. and 6:00 A.M.
9.2.10 Newport Theatre Arts Center: Wed -Sun, between 12:00 A.M. and 10 A.M.
9.2.11 West Newport Community Center:
9.2.11.1 Classrooms: Daily, between 10 P.M. and 7 A.M.
9.2.11.2 Gymnasium and Locker Rooms: Daily, between 11 P.M. and.6 A.M.
9.2.11.3 Fitness Room: Daily, between 10 P.M. and 6 A.M.
9.3 Cleaning Tasks and Frequencies: Enclosed on following page.
9.4 Special Considerations:
9.4.1 Bathrooms at the following facilities shall be serviced on holidays, except
Thanksgiving Day, Christmas Day, and New Year's Day:
9.4.1.1 Bonita Creek Community Center Bathrooms
9.4.1.2 Community Youth Center Bathrooms
9.4.1.3 Lawn Bowling Center Bathrooms
9.4.1.4 Lincoln Gymnasium Bathrooms
9.4.1.5 Newport Coast Community Center Bathrooms
9.4.2 Contractor shall lock the bathroom doors at Lincoln Gymnasium nightly after
cleaning (after 10:30 P.M.)
9.4.3 Contractor shall wipe equipment and dust the Fitness Room at the West
Newport Community Center nightly.
A -16
EXHIBIT A — SCOPE OF WORK
i
v i Q
j v CLEANING TASKS: MISC. RECREATION FACILITIES
c
' -
_ "'
-- BATHROOMS AND K _CHENS •'..- ' + -. -
.. _
i
_ !
.
Clean bathrooms and kitchens including sinks counters, toilets, toilet pedestals i
X
land urinals. ._..._.....__).
i
I ;Wipe walls to remove marks.
,Polish all bright work.
X I
i i
i :Wet mop floors and rise with disinfectant._
I I
I .Restock supplies, taking care to place paper goods in dispensers and keeping
!soap dispensers unclogged.
X - I
i I I
',Wipe towel and toiler paper dispensers_^
• XR
i s emoves lash marks from walls around basins.
'. % I
t I
_. _. _ 'Clean and polish mirrors and dust tops of mirrors and frames.
X_!
_ I
_ Seal or wax floors.
X
'
i :Remove trash and relocate to collection point.
I X Un clog problem toilets.
-_
- _ 3
+ y,_�,CARPETSIAND ' ,FLO.ORSs.
_
' X i I
_
l I
i iVacuum all carpeted areas, using the, proper vacuum settings for each area. I
! X I
I i !
I rVacuum all corners, edges and beneath furniture by using special attachments. '
X
'Sweep and,dry /wet mop all floors, including the stairs.
_
' .x,._I
_
i
!Buff hard surface floors.
• X
! I
_
I Wax or coat all floors.. i
1 X `
'...__ I
i 'Strip and wax or coat all floors.
.._ ......._.. ....�_. —._._.
I
_.. _ _.__..
I X 1
_._.._._ ..._.._ .. i...._.__..._._..._.._ .._...__..._...�_..___...._..., .- ...______._�..._.. ...... .... .... _.. —.._._
i Shampoo all carpeted areas_—
! i
i I
I X (Spot -clean carpet when and where appropriate.
X 'rte
!
''Sweep doormats and exterior entrance area.
..+DUSTING .! ..
• .� .
X j _ _!
I__
,. .. .
I d oughly dust partitions, tops of mirrors and frames
X I
!
1 IThoroughly dust windowsills, doorsills and counter areas.
_
'ITRASH+ANDTTRASH;CAN'AREAS --
— {
X
I Remove all trash from receptacles.
X 1 I {
Replace liners in all trash receptacles.
_ — _
_i____4__
Remove all trash from building
- FURN fTURE AN THERIAREA I.
S
- --y
iWipe tables countertops and vertical cleaning to
i
partitions enough remove any ;
ispills coffee rings pencil /ink marks etc
X
i l
Return chairs, ottomans and tables to their places. - !
+ X w 1
I
Clean, disinfect and dry polish drinking fountains. I
X I 'I
— —+
lGlean and disinfect telephones.
lClean
entryway doors /glass and windows
1
Remove fingerprints and marks from around light switches and door frames.�.
t
%
Clean all window blinds.
✓�
_
^I
• - '. WEST NEW PO C MU rTYN 44NTERSPECIALI;CLEANINGA
X
I
I Fitness Room Wipe equipment and dust �.
57
_
)LINCOLN GYNNI SA IUMi.SPE— -CI�AL CLEAN�NG
Bathrooms Lock bathroom doors nightly after cleaning
g (after 10 30 P.M.)
RtoWllik"ZOWLY10IR:ATAAZOUNT -X . fff- 7_5.91 \I
10.1 Address: 829 Harbor Island Drive; Newport Beach, California 92660
10.2 Cleaning Times: Monday- Friday, after 6:00 P.M.
10.3 Square Footage (Approximate): 925
10.4 Cleaning Tasks and Frequencies: Enclosed on following page.
ME
EXHIBIT A —SCOPE 0FWORK
| | � |
.--'�--�—
.
L—_'--x!—_--_� |......... ...
!—_�---/------ ----_�
x___—|___--
�—_i —'�-- .... ...... —J —.. — ........
.... —_|_—_—'
cm"tertops,andmmoveooy`pills,mffeenngs,
thora�gbl,.____________�__________|
—_—�— ---------- ---
CLEANING TASKS: BALBOA YACHT BASIN
�Clean bathrooms and kitchens, including sinks, counters, toilets, toilet pedestals
X
Wi walls to remove marks.
x i
I �Wet mop floors and rise with disinfectant.
--- -- ----
!Clean and polish mirrors and dust the tops of frame-s.,
I `CARPETS
1x, AND FLOORS,*
lVacuumall carpeted areas, using the proper vacuum settings foreach area. I
X I I
ivacuum all comers, edge� 2�ncl.b��qcath furniture by using special attachments. 1
x Shampoo carpets in all areas of the building.
X Spot-clean carpet when and where appropriate.
USTINGI
MMINGt
tThoroughly dust desks, counters, tables, machines, pictures, sign frames and
iThoroughly dust all vertical surfaces of desks, files, cabinets, chairs, tables,
mpty all trash.
. .. .....
Replace liners in all trash receptacles.
| | � |
.--'�--�—
.
L—_'--x!—_--_� |......... ...
!—_�---/------ ----_�
x___—|___--
�—_i —'�-- .... ...... —J —.. — ........
.... —_|_—_—'
cm"tertops,andmmoveooy`pills,mffeenngs,
thora�gbl,.____________�__________|
EXHIBITA —SCOPE OF WORK
11. SCOPE OF WORK: BACK BAY SCIENCE CENTER
11.1 Address: 600 Shellmaker Road; Newport Beach, California 92660
11.2 Cleaning Times: Four days a week (Sunday, Tuesday, Thursday, Friday) during the "busy"
season, which is from March through August, and three days a week (Tuesday,
Thursday, Friday) during the "slow" season, which is September through February
Cleaning time: 6:00 p.m. on days the cleaning service is to be provided
11.3 Square Footage (Approximate):
11.3.1 Building B (Teaching Lab): 2,697
11.3.2 Building C (Administrative Offices): 3,200
11.3.3 Public Restrooms: 655
11.4 Cleaning Tasks and Frequencies: Enclosed on following page.
A -20
A -21
o
i� , a ' ��
CLEANING TASKS: BACK BAY SCIENCE CENTER
It
�o' .3"
F Ira
o' lN` c e"
•
�RATHROOtASANDKITCHENS
i X
i
Clepanhathroomsand kitchens, mcludin sinks counters toilets todet ede.stalsand urinals.
X
I
'Wipe to remove marks.
'
! X
T
Polish all bright work.
'
' X
iWe[mop
floors and nse with disinfectant
. ' X
-._._.
I ! __ !
...___ _._. ...
-Restock supplies, taking care toplace paper goods in dispensers and keeping soap dispensers unclogged.
._.r... - .__s.. ._
~
_ I
X
I I _
'Wipe towel and toiler, paper dispensers.
•
! X
Remove splash marksfrom wzllsaround basins.
X
! —i —_�—
Clean and polish mirro rsand dust the tops of es fram —
i
'Remove trash.
%
clog problem toilets.
'e� CARP.
r
'Vacuum all carpeted areas using the proper vacuumsettings foreach area
i
Vacuum all comers, edges and beneath furniture 6y using special attachments.
_.._..— __..._..._ —. _._..._
;
1 %
i._ _'Sweep
-_._.
dry/wet m_ all floors.
and dry /w.. o
hardsurfacefloors.
%
[Wax or coat all floors.
i
i
X !
!Stria and wax or coat all floors.....,.
1
%
.__ .. _.. _ _. _..... _.._. ... ..
.Shampoo carpets in all areas of the building.
,
..____.._ ... .... . - . .._ __.__.___�_ _..____ _... __.�.__.._......_._.. . -... _.... _..
ISpotclean carpetwhen and where appropriate.
_.
r' r x1♦ . ' ' - a.a_. ..
WS71NG1 �+�"_' c + �. d - a .,�'.
-.—(
X -
I ! i
'Thoroughlydustdesks counters tables machines pictures son frames and windowsills
I I x
i ! i
Thoroughly dust all vertical surfaces of desks, Lies, cabinets, chairs, tables, and blinds.
rTRASH ANDi7RA5HGNAREA9ra
i X
i
Remove all trash from receptacles both inside and outside the library, and move to collection point in building.
_ Replace liners inall trash receptacles.
i
iSift Cigarette butts from trash urns.
I X
I i 1 i
_ —.
'Sweep p areas around outride trash receptacles.
A
'FUANINRE`ANDOTHER AREAS
i X i
i t_ i
rWpe tables, desks countertops and remove any spills, coffee rings pencil /Ink marks etc.
_. __ _ - _.._ .._- -__. -- _ _ ...__.._. _.. _._. ... _ .__- _- __
!Return chairs, ottomans and tables to then places.
_ _
! ! X
i i_ !
'Vacuum upholstered furniture thoroughly.
"
—•_,
% !
Shampoo upholstered furniture.
1 X
I i I �
klean disinfect and polish drinking fountains.
-
�
_• _....___._f._��._.. _ ... _
i
_ .__ .. __...
Clean and disinfect telephones.
i
I %
� i
Clean lnteriorglass doors and windowsin the computer room and intedoro ffices.
i
Remove fingerprints and marks from around light switches and door Invites.
A -21
EXHIBIT A — SCOPE OF WORK
12. SCOPE OF WORK: LIFEGUARD HEADQUARTERS
12.1 Address: 70 Newport Pier; Newport Beach, California 92663
12.2 Cleaning Times: Five days a week (Monday through Friday) from Memorial Day weekend
through Labor Day weekend; three days a week (Monday, Wednesday, Friday) during
the off - season — holidays that should be serviced include Memorial Day, July 4th and
Labor Day
12.3 Square Footage (Approximate):
12.3.1 6167 total square feet
12.3.1.1 Garage Level —1828 square feet
12.3.1.2 First Level —1752 square feet
12.3.1.3 Second Level — 2387 square feet
12.4 Cleaning Tasks and Frequencies: Enclosed on following page.
A -22
EXHIBIT A —SCOPE OF WORK
----�----'--'--�—'--------�----�--�---
—'------------------1
.
i
CLEANING TASKS: LIFEGUARD HEADQUARTERS
THROCINISA�DKJ �CH!�!S 00 s,
x
—.—,Clean bathrooms and kitchens, in5lus!Ingsin counters, toilets, toilet pedestals and urinals.
. ......
x
Mi walls to remove marks.
x
floors and rise with disinfectant.
iltemove splash marks from walls around basins.
illemove trash.
Un-clog problem toilets.
x I
iVacuum all carpeted areaL�:singt e propervacuum settings for each area.
Strip and wax or coat all floors.
x I
:Shampoo carpets in all areas of the building-
I
Spot-clean carpet when and where appropriate.
q.horoughly dust desks, counters, tables, machines, pictures, sign mesandwindowslils.
i
'Thoroughly dust all vertical surfaces of desks, files, cabinets, chain, tables, and blinds.
x I I
---...'Remove
all trash from receptades both inside and outside the library, and move to collection point in building.
'Sift cigarette butts from trash urns.
I
------
around outside tmsh receptacles.
AN
X
Wpe tables, desks, countertops, and spills, S�ff�e qrg�t R n�!�ink marks, etc. t
,Return chairs, ottomans and tables totheir places.
I
nVacuum upholstered furniture thoroughly.
[Clean, disinfect and dry polish drinking fountains.
I
t
Xlean interiarglass dODMand windows in the computer room and interior offices.
1 x
lRemove fingerprints and a±sfrom U dj switches and door frames.
EXHIBIT B
PROJECT LOCATION MAP
4 `�$k NrOR
__ °� Custodial Services RFP
� � x City of Newport Beach
1
@ Library '@ Miscellaneous @ Recreation ., �'~'` 7q, °,"` v�'� r„j,+� - ,_
01) General Services Yard - 592 Superior Ave ,,
02) Utilities Yard -951 16th St W �'is, `� R�.`?fR 14 e:
03) West Newport Community Center - 883 15th St W '1 ^1 y ; �.;�
O4) City Hall - 3300 Newport Blvd .� iwd
05) Lifeguard Headquarters - 70 Newport Pier
06) Balboa Community Center- 1714 Balboa Blvd W
07) Balboa Library - 100 Balboa Blvd E �.
O8) Cliff Or Park- 301 Riverside Ave. qY,
09) Newport Theater Arts Center -2501 Cliff Or
10) Mariners Library - 1300 Irvine Ave crtvs.
11) Mariners Vincent Jorgensen Community Center- 13001rvine Ave 5L
12) Bonita Creek Community Center- 3010 La Vida 18) Corona Del Mar Library - 420 Marigold Ave
13) Newport Coast Community Center- 6401 San Joaquin Hills Rd 19) Carroll Beek. Community Center- 115 Agate Ave
14) Lincoln Athletic Center -3101 Pacific View Or 20) Balboa Yacht. Basin -829 Harbor Island Or
15). Lawn Bowling Center- 1550 Crown Or N 21) Back Bay Science Center- 600 Shellmaker Rd
16) Community Youth Center- 3000 Fifth Ave 22) Central Library - 1000 Avocado Ave
17) OA.r ^nior Center- 801 Narcissus Ave 23) Police Departmen' 1 Santa Barbara Or
a N
0 0.25 0.5 0.75 1
Miles
� �
p I �. r
sit b -
J
-
y caysU
re
ILL
r
a SrF P °*
EXHIBIT C
SCHEDULE OF BILLING RATES
Exhibit C - Schedule of Billing hates
Name /Location
Days Per Week
Monthly Cost
City Hall Facility
t City Hall Facility
5
$3,382.58
Corporation yard and Utilities Yard
2 Corporation Yard
5
$854.65
3 Utilities Yard
5
$720.31
Central library Branch
4 First Floor
7
$1,906.94
Second Floor
7
$1,876.35
Day Porter
7
$287.70
Library Branche's
5 Mariners Branch
7
$1,341.66
s Balboa Branch
6
$565.46
0 Corona Del Mar Branch
5
$381.59
Police Department Headquarters
a Police Department Headquarters
7
$4,707.48
Oasis Senior Center
9 Oasis Senior Center
5
$3,465.61
Cleaning After Events
Upon Request
$129.38.
Recreation Facilities
10 Balboa Community Center
5 (Jun 1 -Aug 31)
$233.49
Balboa Community Center
1 (Sep 1 -May 31)
$273.68
11 Bonita Creek. Community Center
7
$567.07
12 Carroll Beek Community Center
6
$297.64
13 Cliff Drive Park Community Center
5
$281.78
14 Community youth Center
7
$651.21
15 Newport Lawn Bowling Center
3
$344.40
16 Lincoln Athletic Center - gymnasium
7
$980.65
17 Mariners Branch Library/V.1 Room
7
$345.70
13 Newport Coast Community Center
7
$2,113.28
19 Newport theatre Arts Center
5
$622.15
20 West Newport Community Center
7
$1,212.90
Balboa Yacht Basin
21 Balboa Yacht Basin
5
$220.85
Back Bay Science Center
22 Back Bay Science Center
4 (Mar 1 -Aug 31)
$373.03
Back Bay Science Center
3 (Sep 1 -Feb 28)
$298.48
Lifeguard Headquarters
23 Lifeguard Headquarters
5 (Memorial -Labor Days)
$286.64
Lifeguard Headquarters
3 (Offseason)
$437.24
As- Needed and Post -Event Services:
a "?
L
Weekday Hourly Rate: $16.00
Total Mont hly Cost:
$29
;]50 89_'�s.�+�
Weekend Hourly Rate: $18.00
Total Annual Cost:
Weekday Holiday Hourly Rate: $24.00
Weekend Holiday Hourly Rate: $27.00
Emergency Hourly Rate: $24.00
Emergency Hourly Rate After 10pm and before gam: $32.00
On -Call Post -Event Cleaning Hourly .Rate: $24.00
ATTACHMENTS
Request For Proposal No. 5 -9: Custodial Services Proposal Evaluation Recapitulation
Raters on Panel:
Date: 07/21/2011
M
G
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v
G
zz
°
C
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GG
2
Rater p 1: Malt Dingwall
S
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C
m
2
c`
r
Rater 112: Jim Auger
�
G
N
Y
G
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L
D o
m
D
�
a
`p
D ti
o
m'
A. Experience & Qualifcations(25)
15
15
A. Experience & Qualifications (25)
15
15
10
101
151
5
151
151
15
11
B. Administrative Matters (10)
6
6
101
6
4
4
6
6
151
4
6
6
8
C. Proposal CoStj30)
12
12
6
18
18
18
18
24
6
18
12
12
C. Proposal Cost(30)
D. Service Deployment(25)
15
15
24
15
10
10
10
15
12
10
15
15
15
E. Proposal Responsiveness (10)
6
6
15
6
6
4
4
6
15
6
6
6
6
Totah,
54
.. -, - 54t,
-
60
,_ _,. 5.3
-__461_
_ _ `481.
' '66
_1153
Total
, '54
S4
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Rater R3: Melissa Nell
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Rater 112: Jim Auger
�
G
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Y
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s
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m
cop
�
a
`p
D ti
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m
A. Experience & Qualifications (25)
15
5
15
is
5
15
15
101
11
10
A. Experience & Qualifications (25)
1 201
101
8
201
201
101
201
151
201
101
10
8
B. Administrative Matters (30)
6
6
6
8
6
6
8
6
6
6
6
6
C. Proposal Cost(30)
12
12
15
24
24
24
24
30
24
12
12
5
D. Service Deployment(25)
15
15
8
20
15
15
15
15
15
15
15
6
E. Proposal Responsiveness (10)
8
6
421
8
61
61
8
6
fi
6
6
-. 35.
Total
61
A9i
601
711
611
751
721
711
49
49
M
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Rater R3: Melissa Nell
. y
.0
r
m
D
A. Experience & Qualifications (25)
15
5
15
is
5
15
15
101
11
10
B. Administrative Matters (10)
8
8
6
8
6
2
6
6
4
8
C. Proposal Co st(30)
6
6
18
18
18
18
30
18
6
6
D. Service Deployment(251
15
15
20
15
10
15
5
10
15
5
E. Proposal Responsiveness (10)
6
8
8
8
10
6
6
61
6
Total:
50!
421
67
1 64 1_
49
56
62
- SCt
1 32
-. 35.
ATTACHMENT B
B. Administrative Matters (10)
10
101
10
4
4
30
2
6
4
10
31
C. Proposal Cost(30)
6
6
24
24
24
24
30
24
6
12
D. Service Deployment(25)
25
25
25
15
30
15
5
15
0
IS
E. Proposal Responsiveness (10)
8
8
10
6
4
10
2
6
0
6
Total: 69
64
941
64
57
- 84i
491
16
30
58
Aggregate Scores (Alphabetical)
A -1 Building Maintenance
Able Building Maintenance
ABM
Bell
Bergensons
Comeland
DMS Facility Services
Frogmen
Rogan Building Services
Uniserve
304
263
38Z
250
257
314
330
306
169
236
Composite Scores (By Rank)
worz•. a «m mom mn'm.a -t... m vun,.�t..v.,em ro pomu, x�a omw oomu..u.
�
ABM
49
DIMS Facility Services
38
A -1 Building Maintenance
34
q
33
Progreen
31
Comeland
31
Able Building Maintenance
25
Uniserve
19
Bergensons
C W
Rogan Building Services
15
N
Rater US: Lisa Newman
lV
coo c
e
m m F
�
Pc
p
y om
m
A. Experience & qualifications(25)
201
201
201
201
101
151
201
151
101
10
0. Administrative Matters (10)
8
6
8
6
4
4
6
4
4
4
C. Proposal Cost(30)
12
12
18
18
18
18
30
18
12
12
D. Service Deployment(25)
20
10
25
30
10
10
15
15
10
30
E. Proposal Responsiveness (10)
10
6
10
4
2
4
10
4
4
4
Total:
70
-54
811
X581
441
531
, all
40
40
Aggregate Scores (Alphabetical)
A -1 Building Maintenance
Able Building Maintenance
ABM
Bell
Bergensons
Comeland
DMS Facility Services
Frogmen
Rogan Building Services
Uniserve
304
263
38Z
250
257
314
330
306
169
236
Composite Scores (By Rank)
worz•. a «m mom mn'm.a -t... m vun,.�t..v.,em ro pomu, x�a omw oomu..u.
ABM
49
DIMS Facility Services
38
A -1 Building Maintenance
34
Bell
33
Progreen
31
Comeland
31
Able Building Maintenance
25
Uniserve
19
Bergensons
16
Rogan Building Services
15