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HomeMy WebLinkAboutC-5120 - PSA for Performance Evaluation Services and SupportPROFESSIONAL SERVICES AGREEMENT WITH CU SOLUTIONS GROUP, INC. DBA HRN MANAGEMENT GROUP, INC. FOR PERFORMANCE EVALUATION SERVICES AND SUPPORT THIS AGREEMENT FOR PROFESSI AL SERVICES ( "Agreement') is made � and entered into as of this 1" day of 2012 by and between the CITY OF NEWPORT BEACH, a California Municipal Corporation ( "City "), and, CU SOLUTIONS GROUP, INC. DBA HRN MANAGEMENT GROUP, INC., a Utah corporation 1 ( "Consultant'), whose address is 802 East Winchester Street, Suite 200, Salt Lake City, V Utah 84107 and is made with reference to the following: RECITALS A. City is a municipal corporation duly organized and validly existing under the laws of the State of California with the power to carry on its business as it is now being conducted under the statutes of the State of California and the Charter of City. B. City is need of a comprehensive performance management system that provides web based access, support and development. C. City desires to engage Consultant to provide performance management software and support via the web based 'Performance Pro" evaluation system ('Project'). D. Consultant possesses the skill, experience, ability, background, certification and knowledge to provide the services described in this Agreement. E. The principal members of Consultant for purposes of Project shall be Michele Lindsay, Executive Vice President and Russell Gerrard, Sales Supervisor. F. City has solicited and received a proposal from Consultant, has reviewed the previous experience and evaluated the expertise of Consultant, and desires to retain Consultant to render professional services under the terms and conditions set forth in this Agreement. NOW, THEREFORE, it is mutually agreed by and between the undersigned parties as follows: 1. TERM The term of this Agreement shall commence on the above written date, and shall terminate on May 1, 2014 unless terminated earlier as set forth herein. Agreement may be extended by written amendment by the City and upon approval by all parties. 2. SERVICES TO BE PERFORMED City and Consultant acknowledge that the above Recitals are true and correct and are hereby incorporated by reference. Consultant shall diligently perform all the services described in the Scope of Services attached hereto as Exhibit A and incorporated herein by reference ( "Work" or "Services "). The City may elect to delete certain tasks of the Scope of Services at its sole discretion. 3. TIME OF PERFORMANCE 3.1 Time is of the essence in the performance of Services under this Agreement and the Services shall be performed to completion in a diligent and timely manner. The failure by Consultant to perform the Services in a diligent and timely manner may result in termination of this Agreement by City. 3.1.1 Notwithstanding the foregoing, Consultant shall not be responsible for delays due to causes beyond Consultant's reasonable control. However, in the case of any such delay in the Services to be provided for the Project, each party hereby agrees to provide notice to the other party so that all delays can be addressed. 3.2 Consultant shall submit all requests for extensions of time for performance in writing to the Project Administrator (as defined in Section 6 below) not later than ten (10) calendar days after the start of the condition that purportedly causes a delay. The Project Administrator shall review all such requests and may grant reasonable time extensions for unforeseeable delays that are beyond Consultant's control. 3.3 For all time periods not specifically set forth herein, Consultant shall respond in the most expedient and appropriate manner under the circumstances, by either telephone, fax, hand - delivery or mail. 4. COMPENSATION TO CONSULTANT 4.1 City shall pay Consultant for the Services on a time and expense not -to- exceed basis in accordance with the provisions of this Section and the Schedule of Billing Rates attached hereto as Exhibit B and incorporated herein by reference. Consultant's compensation for all Work performed in accordance with this Agreement, including all reimbursable items and subconsultant fees, shall not exceed Forty Thousand Dollars and no /100 ($40,000.00) without prior written authorization from City. No billing rate changes shall be made during the term of this Agreement without the prior written approval of City. 4.2 Consultant shall submit monthly invoices to City describing the Work performed the preceding month. Consultant's bills shall include the name of the person who performed the Work, a brief description of the Services performed and /or the specific task in the Scope of Services to which it relates, the date the Services were performed, the number of hours spent on all Work billed on an hourly basis, and a description of any reimbursable expenditures. City shall pay Consultant no later than thirty (30) days after approval of the monthly invoice by City staff. 4.3 City shall reimburse Consultant only for those costs or expenses specifically approved in this Agreement, or specifically approved in writing in advance by City. Unless otherwise approved, such costs shall be limited and include nothing more than the following costs incurred by Consultant: 4.3.1 The actual costs of subconsultants for performance of any of the Services that Consultant agrees to render pursuant to this Agreement, which have been approved in advance by City and awarded in accordance with this Agreement. CU SOLUTIONS GROUP, INC. DBA HRN MANAGEMENT GROUP, INC. Page 2 4.3.2 Approved reproduction charges 4.3.3 Actual costs and /or other costs and /or payments specifically authorized in advance in writing and incurred by Consultant in the performance of this Agreement. 4.4 Consultant shall not receive any compensation for Extra Work performed without the prior written authorization of City. As used herein, "Extra Work" means any Work that is determined by City to be necessary for the proper completion of the Project, but which is not included within the Scope of Services and which the parties did not reasonably anticipate would be necessary at the execution of this Agreement. Compensation for any authorized Extra Work shall be paid in accordance with the Schedule of Billing Rates as set forth in Exhibit B. 4.5 Notwithstanding any other provision of this Agreement, when payments made by City equal ninety (90 %) of the maximum fee provided for in this Agreement, no further payments shall be made until City has accepted the final Work under this Agreement. ��Z�al��ii'iL•1'�LI�i� 7 5.1 Consultant shall designate a Project Manager, who shall coordinate all phases of the Project. This Project Manager shall be available to City at all reasonable times during the Agreement term. Consultant has designated Russell Gerrard to be its Project Manager. Consultant shall not remove or reassign the Project Manager or any personnel listed in Exhibit A or assign any new or replacement personnel to the Project without the prior written consent of City. City's approval shall not be unreasonably withheld with respect to the removal or assignment of non -key personnel. 5.2 Consultant, at the sole discretion of City, shall remove from the Project any of its personnel assigned to the performance of Services upon written request of City. Consultant warrants that it will continuously furnish the necessary personnel to complete the Project on a timely basis as contemplated by this Agreement. 6. ADMINISTRATION This Agreement will be administered by the Human Resources Department. Lauren Farley, Acting Human Resources Director, or her designee, shall be the Project Administrator and shall have the authority to act for City under this Agreement. The Project Administrator or her authorized representative shall represent City in all matters pertaining to the Services to be rendered pursuant to this Agreement. 7. CITY'S RESPONSIBILITIES 7.1 In order to assist Consultant in the execution of its responsibilities under this Agreement, City agrees to, where applicable: 7.1.1 Provide access to, and upon request of Consultant, one copy of all existing relevant information on file at City. City will provide all such materials in a timely manner so as not to cause delays in Consultant's Work schedule. CU SOLUTIONS GROUP, INC. DBA HRN MANAGEMENT GROUP, INC. Page 3 7.1.2 Provide blueprinting and other Services through City's reproduction company for bid documents. Consultant will be required to coordinate the required bid documents with City's reproduction company. All other reproduction will be the responsibility of Consultant and as defined above. 7.1.3 Provide usable life of facilities criteria and information with regards to new facilities or facilities to be rehabilitated. 8. STANDARD OF CARE 8.1 All of the Services shall be performed by Consultant or under Consultant's supervision. Consultant represents that it possesses the professional and technical personnel required to perform the Services required by this Agreement, and that it will perform all Services in a manner commensurate with community professional standards. All Services shall be performed by qualified and experienced personnel who are not employed by City, nor have any contractual relationship with City. By delivery of completed Work, Consultant certifies that the Work conforms to the requirements of this Agreement and all applicable federal, state and local laws and the professional standard of care. 8.2 Consultant represents and warrants to City that it has, shall obtain, and shall keep in full force in effect during the term hereof, at its sole cost and expense, all licenses, permits, qualifications, insurance and approvals of whatsoever nature that is legally required of Consultant to practice its profession. Consultant shall maintain a City of Newport Beach business license during the term of this Agreement. 8.3 Consultant shall not be responsible for delay, nor shall Consultant be responsible for damages or be in default or deemed to be in default by reason of strikes, lockouts, accidents, or acts of God, or the failure of City to furnish timely information or to approve or disapprove Consultant's Work promptly, or delay or faulty performance by City, contractors, or governmental agencies. 9. HOLD HARMLESS 9.1 To the fullest extent permitted by law, Consultant shall indemnify, defend and hold harmless City, its City Council, boards and commissions, officers, agents, volunteers, and employees (collectively, the "Indemnified Parties') from and against any and all claims (including, without limitation, claims for bodily injury, death or damage to property), demands, obligations, damages, actions, causes of action, suits, losses, judgments, fines, penalties, liabilities, costs and expenses (including, without limitation, attorney's fees, disbursements and court costs) of every kind and nature whatsoever (individually, a Claim; collectively, "Claims "), which may arise from or in any manner relate (directly or indirectly) to any breach of the terms and conditions of this Agreement, any Work performed or Services provided under this Agreement including, without limitation, defects in workmanship or materials or Consultant's presence or activities conducted on the Project (including the negligent and /or willful acts, errors and /or omissions of Consultant, its principals, officers, agents, employees, vendors, suppliers, subconsultants, subcontractors, anyone employed directly or indirectly by any of them or for whose acts they may be liable or any or all of them). CU SOLUTIONS GROUP, INC. DBA HRN MANAGEMENT GROUP, INC. Page 4 9.2 Notwithstanding the foregoing, nothing herein shall be construed to require Consultant to indemnify the Indemnified Parties from any Claim arising from the sole negligence or willful misconduct of the Indemnified Parties. Nothing in this indemnity shall be construed as authorizing any award of attorney's fees in any action on or to enforce the terms of this Agreement. This indemnity shall apply to all claims and liability regardless of whether any insurance policies are applicable. The policy limits do not act as a limitation upon the amount of indemnification to be provided by the Consultant. 10. INDEPENDENT CONTRACTOR It is understood that City retains Consultant on an independent contractor basis and Consultant is not an agent or employee of City. The manner and means of conducting the Work are under the control of Consultant, except to the extent they are limited by statute, rule or regulation and the expressed terms of this Agreement. Nothing in this Agreement shall be deemed to constitute approval for Consultant or any of Consultant's employees or agents, to be the agents or employees of City. Consultant shall have the responsibility for and control over the means of performing the Work, provided that Consultant is in compliance with the terms of this Agreement. Anything in this Agreement that may appear to give City the right to direct Consultant as to the details of the performance or to exercise a measure of control over Consultant shall mean only that Consultant shall follow the desires of City with respect to the results of the Services. 11. COOPERATION Consultant agrees to work closely and cooperate fully with City's designated Project Administrator and any other agencies that may have jurisdiction or interest in the Work to be performed. City agrees to cooperate with the Consultant on the Project. 12. CITY POLICY Consultant shall discuss and review all matters relating to policy and Project direction with City's Project Administrator in advance of all critical decision points in order to ensure the Project proceeds in a manner consistent with City goals and policies. 13. PROGRESS Consultant is responsible for keeping the Project Administrator and /or his /her duly authorized designee informed on a regular basis regarding the status and progress of the Project, activities performed and planned, and any meetings that have been scheduled or are desired. 14. INSURANCE 14.1 Without limiting Consultant's indemnification of City, and prior to commencement of Work, Consultant shall obtain, provide and maintain at its own expense during the term of this Agreement, policies of insurance of the type and amounts described below and in a form satisfactory to City. CU SOLUTIONS GROUP, INC. DBA HRN MANAGEMENT GROUP, INC. Page 5 14.2 Proof of Insurance. Consultant shall provide certificates of insurance to City as evidence of the insurance coverage required herein, along with a waiver of subrogation endorsement for workers' compensation. Insurance certificates and endorsement must be approved by City's Risk Manager prior to commencement of performance. Current certification of insurance shall be kept on file with City at all times during the term of this Agreement. City reserves the right to require complete, certified copies of all required insurance policies, at any time. 14.2.1 Consultant shall procure and maintain for the duration of the Agreement insurance against claims for injuries to persons or damages to property, which may arise from or in connection with the performance of the Work hereunder by Consultant, his agents, representatives, employees or subcontractors. The cost of such insurance shall be included in Consultant's bid. 14.3 Acceptable Insurers. All insurance policies shall be issued by an insurance company currently authorized by the Insurance Commissioner to transact business of insurance in the State of California, with an assigned policyholders' Rating of A- (or higher) and Financial Size Category Class VII (or larger) in accordance with the latest edition of Best's Key Rating Guide, unless otherwise approved by the City's Risk Manager. 14.4 Coverage Requirements. 14.4.1 Workers' Compensation Coverage. Consultant shall maintain Workers' Compensation Insurance (Statutory Limits) and Employer's Liability Insurance (with limits of at least one million dollars ($1,000,000)) for Consultant's employees in accordance with the laws of the State of California, Section 3700 of the Labor Code In addition, Consultant shall require each subconsultant to similarly maintain Workers' Compensation Insurance and Employer's Liability Insurance in accordance with the laws of the State of California, Section 3700 for all of the subcontractor's employees. 14.4.1.1 Any notice of cancellation or non - renewal of all Workers' Compensation policies must be received by City at least thirty (30) calendar days (ten (10) calendar days written notice of non - payment of premium) prior to such change. 14.4.1.2 Consultant shall submit to City, along with the certificate of insurance, a Waiver of Subrogation endorsement in favor of City, its officers, agents, employees and volunteers. 14.5 General Liability Coverage. Consultant shall maintain commercial general liability insurance in an amount not less than one million dollars ($1,000,000) per occurrence for bodily injury, personal injury, and property damage, including without limitation, blanket contractual liability. 14.6 Automobile Liability Coverage. Consultant shall maintain automobile insurance covering bodily injury and property damage for all activities of the Consultant arising out of or in connection with Work to be performed under this Agreement, including coverage for any owned, hired, non -owned or rented vehicles, in an amount not less than one million dollars ($1,000,000) combined single limit for each accident. CU SOLUTIONS GROUP, INC. DBA HRN MANAGEMENT GROUP, INC. Page 6 14.7 Professional Liability (Errors & Omissions) Coverage. Consultant shall maintain professional liability insurance that covers the Services to be performed in connection with this Agreement, in the minimum amount of one million dollars ($1,000,000) limit per claim and in the aggregate. 14.8 Other Insurance Provisions or Requirements. 14.8.1 The policies are to contain, or be endorsed to contain, the following provisions 14.8.1.1 Waiver of Subrogation. All insurance coverage maintained or procured pursuant to this agreement shall be endorsed to waive subrogation against City, its elected or appointed officers, agents, officials, employees and volunteers or shall specifically allow Consultant or others providing insurance evidence in compliance with these requirements to waive their right of recovery prior to a loss. Consultant hereby waives its own right of recovery against City, and shall require similar written express waivers and insurance clauses from each of its subcontractors. 14.8.1.2 Enforcement of Agreement Provisions. Consultant acknowledges and agrees that any actual or alleged failure on the part of the City to inform Consultant of non - compliance with any requirement imposes no additional obligations on the City nor does it waive any rights hereunder. 14.8.1.3 Requirements not Limiting. Requirements of specific coverage features or limits contained in this Section are not intended as a limitation on coverage, limits or other requirements, or a waiver of any coverage normally provided by any insurance. Specific reference to a given coverage feature is for purposes of clarification only as it pertains to a given issue and is not intended by any party or insured to be all inclusive, or to the exclusion of other coverage, or a waiver of any type. 14.8.1.4 Notice of Cancellation. Consultant agrees to oblige its insurance agent or broker and insurers to provide to City with thirty (30) days notice of cancellation (except for nonpayment for which ten (10) days notice is required) or nonrenewal of coverage for each required coverage. 14.9 Timely Notice of Claims. Consultant shall give City prompt and timely notice of claims made or suits instituted that arise out of or result from Consultant's performance under this Agreement. 14.10 Additional Insurance. Consultant shall also procure and maintain, at its own cost and expense, any additional kinds of insurance, which in its own judgment may be necessary for its proper protection and prosecution of the Work. 15. PROHIBITION AGAINST ASSIGNMENTS AND TRANSFERS Except as specifically authorized under this Agreement, the Services to be provided under this Agreement shall not be assigned, transferred contracted or subcontracted out without the prior written approval of City. Any of the following shall be construed as an assignment: The sale, assignment, transfer or other disposition of any of the issued and outstanding capital stock of Consultant, or of the interest of any general partner or CU SOLUTIONS GROUP, INC. DBA HRN MANAGEMENT GROUP, INC. Page 7 joint venturer or syndicate member or cotenant if Consultant is a partnership or joint - venture or syndicate or cotenancy, which shall result in changing the control of Consultant. Control means fifty percent (50 %) or more of the voting power, or twenty - five percent (25 %) or more of the assets of the corporation, partnership or joint- venture. 16. SUBCONTRACTING The parties recognize that a substantial inducement to City for entering into this Agreement is the professional reputation, experience and competence of Consultant. Assignments of any or all rights, duties or obligations of the Consultant under this Agreement will be permitted only with the express written consent of City. Consultant shall not subcontract any portion of the Work to be performed under this Agreement without the prior written authorization of City. 17. OWNERSHIP OF DOCUMENTS 17.1 Each and every report, draft, map, record, plan, document and other writing produced (hereinafter "Documents "), prepared or caused to be prepared by Consultant, its officers, employees, agents and subcontractors, in the course of implementing this Agreement, shall become the exclusive property of City, and City shall have the sole right to use such materials in its discretion without further compensation to Consultant or any other party. Consultant shall, at Consultant's expense, provide such Documents to City upon prior written request. 17.2 Documents, including drawings and specifications, prepared by Consultant pursuant to this Agreement are not intended or represented to be suitable for reuse by City or others on any other project. Any use of completed Documents for other projects and any use of incomplete Documents without specific written authorization from Consultant will be at City's sole risk and without liability to Consultant. Further, any and all liability arising out of changes made to Consultant's deliverables under this Agreement by City or persons other than Consultant is waived against Consultant and City assumes full responsibility for such changes unless City has given Consultant prior notice and has received from Consultant written consent for such changes. 18. CONFIDENTIALITY All Documents, including drafts, preliminary drawings or plans, notes and communications that result from the Services in this Agreement, shall be kept confidential unless City authorizes in writing the release of information. 19. INTELLECTUAL PROPERTY INDEMNITY The Consultant shall defend and indemnify City, its agents, officers, representatives and employees against any and all liability, including costs, for infringement of any United States' letters patent, trademark, or copyright infringement, including costs, contained in Consultant's drawings and specifications provided under this Agreement. CU SOLUTIONS GROUP, INC. DBA HRN MANAGEMENT GROUP, INC. Page 8 20. RECORDS Consultant shall keep records and invoices in connection with the Work to be performed under this Agreement. Consultant shall maintain complete and accurate records with respect to the costs incurred under this Agreement and any Services, expenditures and disbursements charged to City, for a minimum period of three (3) years, or for any longer period required by law, from the date of final payment to Consultant under this Agreement. All such records and invoices shall be clearly identifiable. Consultant shall allow a representative of City to examine, audit and make transcripts or copies of such records and invoices during regular business hours. Consultant shall allow inspection of all Work, data, Documents, proceedings and activities related to the Agreement for a period of three (3) years from the date of final payment to Consultant under this Agreement. 21. WITHHOLDINGS City may withhold payment to Consultant of any disputed sums until satisfaction of the dispute with respect to such payment. Such withholding shall not be deemed to constitute a failure to pay according to the terms of this Agreement. Consultant shall not discontinue Work as a result of such withholding. Consultant shall have an immediate right to appeal to the City Manager or his /her designee with respect to such disputed sums. Consultant shall be entitled to receive interest on any withheld sums at the rate of return that City earned on its investments during the time period, from the date of withholding of any amounts found to have been improperly withheld. 22. ERRORS AND OMISSIONS In the event of errors or omissions that are due to the negligence or professional inexperience of Consultant which result in expense to City greater than what would have resulted if there were not errors or omissions in the Work accomplished by Consultant, the additional design, construction and /or restoration expense shall be borne by Consultant. Nothing in this paragraph is intended to limit City's rights under the law or any other sections of this Agreement. 23. CITY'S RIGHT TO EMPLOY OTHER CONSULTANTS City reserves the right to employ other Consultants in connection with the Project. 24. CONFLICTS OF INTEREST 24.1 The Consultant or its employees may be subject to the provisions of the California Political Reform Act of 1974 (the "Act'), which (1) requires such persons to disclose any financial interest that may foreseeably be materially affected by the Work performed under this Agreement, and (2) prohibits such persons from making, or participating in making, decisions that will foreseeably financially affect such interest. 24.2 If subject to the Act, Consultant shall conform to all requirements of the Act. Failure to do so constitutes a material breach and is grounds for immediate termination of this Agreement by City. Consultant shall indemnify and hold harmless CU SOLUTIONS GROUP, INC. DBA HRN MANAGEMENT GROUP, INC. Page 9 City for any and all claims for damages resulting from Consultant's violation of this Section. 25. NOTICES 25.1 All notices, demands, requests or approvals to be given under the terms of this Agreement shall be given in writing, and conclusively shall be deemed served when delivered personally, or on the third business day after the deposit thereof in the United States mail, postage prepaid, first -class mail, addressed as hereinafter provided. All notices, demands, requests or approvals from Consultant to City shall be addressed to City at: Attn: Lauren Farley, Acting Human Resources Director Human Resources Department City of Newport Beach 3300 Newport Boulevard PO Box 1768 Newport Beach, CA 92658 Phone: 949- 644 -3256 Fax: 949 - 644 -3305 25.2 All notices, demands, requests or approvals from CITY to Consultant shall be addressed to Consultant at: Attention: Russell Gerrard CU SOLUTIONS GROUP, INC. DBA HRN MANAGEMENT GROUP, INC. 802 East Winchester Street, Suite 200 Salt Lake City, Utah 84107 Phone: 800 - 940 -7522 Fax: 801 - 747 -1175 26. CLAIMS The Consultant and the City expressly agree that in addition to any claims filing requirements set forth in the Agreement, the Consultant shall be required to file any claim the Consultant may have against the City in strict conformance with the Tort Claims Act (Government Code sections 900 et seq.). 27. TERMINATION 27.1 In the event that either party fails or refuses to perform any of the provisions of this Agreement at the time and in the manner required, that party shall be deemed in default in the performance of this Agreement. If such default is not cured within a period of two (2) calendar days, or if more than two (2) calendar days are reasonably required to cure the default and the defaulting party fails to give adequate assurance of due performance within two (2) calendar days after receipt of written notice of default, specifying the nature of such default and the steps necessary to cure such default, and thereafter diligently take steps to cure the default, the non - defaulting CU SOLUTIONS GROUP, INC. DBA HRN MANAGEMENT GROUP, INC. Page 10 party may terminate the Agreement forthwith by giving to the defaulting party written notice thereof. 27.2 Notwithstanding the above provisions, City shall have the right, at its sole discretion and without cause, of terminating this Agreement at any time by giving seven (7) calendar days prior written notice to Consultant. In the event of termination under this Section, City shall pay Consultant for Services satisfactorily performed and costs incurred up to the effective date of termination for which Consultant has not been previously paid. On the effective date of termination, Consultant shall deliver to City all reports, Documents and other information developed or accumulated in the performance of this Agreement, whether in draft or final form. 28. STANDARD PROVISIONS 28.1 Compliance with all Laws. Consultant shall at its own cost and expense comply with all statutes, ordinances, regulations and requirements of all governmental entities, including federal, state, county or municipal, whether now in force or hereinafter enacted. In addition, all Work prepared by Consultant shall conform to applicable City, county, state and federal laws, rules, regulations and permit requirements and be subject to approval of the Project Administrator and City. 28.2 Waiver. A waiver by either party of any breach, of any term, covenant or condition contained herein shall not be deemed to be a waiver of any subsequent breach of the same or any other term, covenant or condition contained herein, whether of the same or a different character. 28.3 Integrated Contract. This Agreement represents the full and complete understanding of every kind or nature whatsoever between the parties hereto, and all preliminary negotiations and agreements of whatsoever kind or nature are merged herein. No verbal agreement or implied covenant shall be held to vary the provisions herein. 28.4 Conflicts or Inconsistencies. In the event there are any conflicts or inconsistencies between this Agreement and the Scope of Services or any other attachments attached hereto, the terms of this Agreement shall govern. 28.5 Interpretation. The terms of this Agreement shall be construed in accordance with the meaning of the language used and shall not be construed for or against either party by reason of the authorship of the Agreement or any other rule of construction which might otherwise apply. 28.6 Amendments. This Agreement may be modified or amended only by a written document executed by both Consultant and City and approved as to form by the City Attorney. 28.7 Severability. If any term or portion of this Agreement is held to be invalid, illegal, or otherwise unenforceable by a court of competent jurisdiction, the remaining provisions of this Agreement shall continue in full force and effect. CU SOLUTIONS GROUP, INC. DBA HRN MANAGEMENT GROUP, INC. Page 11 28.8 Controlling Law And Venue. The laws of the State of California shall govern this Agreement and all matters relating to it and any action brought relating to this Agreement shall be adjudicated in a court of competent jurisdiction in the County of Orange. 28.9 Equal Opportunity Employment. Consultant represents that it is an equal opportunity employer and it shall not discriminate against any subcontractor, employee or applicant for employment because of race, religion, color, national origin, handicap, ancestry, sex, age or any other impermissible basis under law. 28.10 No Attorney's Fees. In the event of any dispute or legal action arising under this Agreement, the prevailing party shall not be entitled to attorney's fees. 28.11 Counterparts. This Agreement may be executed in two (2) or more counterparts, each of which shall be deemed an original and all of which together shall constitute one and the same instrument. [SIGNATURES NEXT PAGE] CU SOLUTIONS GROUP, INC. DBA HRN MANAGEMENT GROUP, INC. Page 12 IN WITNESS WHEREOF, the parties have caused this Agreement to be executed on the dates written below. APPROVED AS TO FORM: CITY ATTORNEY'S OFFICE Date: �-;;-- i I Aaron "ar City Attorney ATTEST: a�) Date: Fig WE • City Clerk CITY OF NEWPORT BEACH, A California municipal corporation Lauren Farley j Acting Human Resources Director CONSULTANT: CU SOLUTIONS GROUP, INC. DBA HRN MANAGEMENT GROUP, INC., a Utah corporation Date: 4 - 3u - t 3- By: `�U f' 4'�'u 2 1 Michele Lindsay Executive Vice President Date: By: Steve Schwartz Chief Financial Officer [END OF SIGNATURES] Attachments: Exhibit A — Scope of Services Exhibit B — Schedule of Billing Rates CU SOLUTIONS GROUP, INC. DBA HRN MANAGEMENT GROUP, INC. Page 13 HRN PER(-ORAIANCE SOLUTIONS Use one of our training options to ensure effective program implementation. Although Performance Pro is intuitive and user friendly, you can improve appraisal effectiveness by familiarizing employees with the appraisal process and our online application. Your options are: Onsite Training Workshops for Appraisers and Employees — We offer half -day workshops for appraisers that teach managers how to use Performance Pro to complete appraisals. Training includes tips on how to document performance, write effective goals and comments, and conduct the appraisal meeting. We also train employees in one -hour workshops that cover the importance of self - evaluations and how to use Performance Pro to do a self - appraisal. Train the Trainer Materials — Purchase the training materials that are used in our Training Workshops and do the training yourself. Train the Trainer includes workbooks for managers, employees, and background information for trainers (with all of the answers!). Online Training Workshops — Long distance training through our online webinars. Performance Pro Import and Customization Services HRN is committed to providing professional support to our clients starting with implementation. Two services you may find cost - effective are our Import and Customization Services. Import Service — We will import your employee data quickly and accurately. Performance Pro will be up and running in no time. Customization Service — Customizing assistance is available from an experienced HR consultant. We can assist you with writing and customizing factors, position templates, and goals. If there are any other areas of implementation for which you'd like additional customization assistance, we will be happy to accommodate you. HRN Performance Solutions HRN Performance Solutions was founded in 1989 in response to the growing business demand for human resource services. Since then we have expanded from a small firm into a well- respected human resource product and consulting company with a national presence. Our focus and mission are simple: offer high quality products and services that simplify and improve the management of employees and ultimately save our clients time and money. Pricing Summary Performance Pro pricing is based upon the number of employee licenses you require. A license is required for each employee that will be entered into the system. Your number of licenses can be easily increased as your organization grows. Your total purchase price for Performance Pro would be as follows: HRN Performance Solutions w .hrnonline.min (800) 940 -7522 Page 2 HRN PERFORM4NCE SOLUTIONS Performance Pro Pricing Summary To: City of Newport Beach ('Client') Date: March 29, 2012 Services & Fees: HRN Performance Solutions will provide the following services: Option 1: Full -Time Employees Only Description Quantity Unit Price Ext. Price Performance Pro Licensing 750 $30.00 $22,500.00 `Multi- Appraiser Module (option 1 - per license pricing: minimum of 15) $30.00 $0.00 'Multi- Appraiser Module (option 2 - 40% all inclusive) $12.00 $0.00 15% Discount on 1st -Year License Cost (valid through 3/30/2012) 1 - $3,375.00 - $3,375.00 Online Administrative User Training Series (single user, 4 -5 sessions) 1 $325.00 $325.00 Train the Trainer Materials 1 $395.00 $395.00 Job Descriptions Module (including 200 complete job descriptions) No Charge Import Service (up to four hours) No Charge Hosting Services No Charge Ongoing, Live Support (including professional services) No Charge 'Online Appraiser /Employee Training Session (up to 20 participants) $375.00 $0.00 'Day(s) of Onsite Training (travel expenses additional) $2,350.00 $0.00 "Additional Online Training Options for Administrative Users $325 - $1,099 $0.00 `Optional Services; *Bee the Performance Pm Training Options and Curriculum Summary Total $19,845.00 Option 2: Full -Time and Part -Time Employees Description Quantity Unit Price Ext. Price Performance Pro Licensing 1050 $24.00 $25,200.00 'Multi- Appraiser Module (option 1 - per license pricing: minimum of 15) $24.00 $0.00 'Multi - Appraiser Module (option 2 - 40% all inclusive) $9.60 $0.00 15% Discount on 1st -Year License Cost (valid through 3/30/2012) 1 - $3,780.00 - $3,780.00 Online Administrative User Training Series (single user, 4 -5 sessions) 1 $325.00 $325.00 Train the Trainer Materials 1 $395.00 $395.00 Job Descriptions Module (including 200 complete job descriptions) No Charge Import Service (up to four hours) No Charge Hosting Services No Charge Ongoing, Live Support (including professional services) No Charge `Online Appraiser /Employee Training Session (up to 20 participants) $375.00 $0.00 `Day(s) of Onsite Training (travel expenses additional) $2,350.00 $0.00 "Additional Online Training Options for Administrative Users $325 - $1,099 $0.00 'Optional Services; ' *See the Performance Pro Training Options and Curriculum Summary Total $22,140.00 Payment Terms: Full payment is due within 30 days of service activation. Your service will be activated within 24- hours of your order, providing immediate access to Performance Pro. Interest of 1.5% per month will accrue on all delinquent balances. HRN offers a 30-day (calendar days) money back guarantee. If applicable, travel expenses for onsite training are billed separately. No refunds are provided for onsite training or other HRN consulting services that have been delivered. You will receive a license to use Performance Pro, basic customer support, online hosting: services and product upgrades for one year from the date that service is activated. HRN offers a 30-day money back guarantee. We will refund the purchase price of your Performance Pro licenses and Train the Trainer materials should you cancel within 30 calendar days of activation. No refunds will be provided for onsite training, import services, or other HRN consulting services. HRN Performance Solutions w .hrnonline.com (800) 940 -7522 Page 3 Renewal: Performance Pro is currently renewed on an annual basis at 37% of the current license count (multi- appraiser module is an additional 40% of the renewal fee).. Your renewal includes ongoing basic technical support, online hosting services and all upgrades. Renewal fees are based on the then current fees. Prices are subject to change but will not increase more than 3% annually. You are under no obligation to continue the service. However, failure to pay the annual renewal will terminate this agreement and your license to use Performance Pro, Only HRN staff and certified consultants are authorized to perform Performance Pm implementation R training. HRN Performance Solutions is an equal opportunity employer and as such complies with 41 C.F.R. § 60-1.4. Client By: Company: City of Newport Beach HRN Performance Solutions By: Michele Lindsay, Executive VP HRN Performance Solutions Please return the signed agreement and retain a copyforyourrecords. We look forward to serving you. HRN Performance Solutions (900) 940 -7522 www.hrnonline.com Page 4 Attachment B To the Agreement between the City of Newport Beach and HRN Performance Solutions Schedule of Billing Rates Year 1 Item Peformance Pro Licensing 15% Discount Online Administrative User Training Train the Tainer Materials Total Year 1 Year 2 Licensing Renewal (annual) 37% of current license agreement Maximum 3 %annual increase (Not to Exceed) Total Year 2 Grand Total Optional Services Online Appriaser /Employee Training Sessions (max of 20 employees) Daily Rate for On -site Training (travel costs additional) Additional online training for Administrative User Quantity 1050 1 1 Unit Price $24.00 -$3.60 $325.00 $395.00 1050 $8.88 EXHIBIT B Price $25,200.00 - $3,780.00 $325.00 $395.00 $22,140.00 $9,324.00 $279.72 $9,603.72 $31,743.72 $375.00 $2,350.00 $325 - $1,099 HRN PERFORMANCE SOLUTIONS Proposal for City of Newport Beach Program Benefits & Features EXHIBIT A Performance Pro Proposal HRN Performance Solution's Performance Pro is a fully customizable, online appraisal system that makes performance evaluation and employee development simple and easy. The result is a strategic and meaningful evaluation. HR Department Benefits • Hundreds of Position Templates and Performance Standards Make Customization Simple • Online, Central Storage Eliminates the "Paper Shuffle" • Email Alerts Automate Reminders to Employees, Ensuring Timely Completion • Management Reports Simplify Appraisal Management • Data Import Makes Setup and Maintenance Simple • Comprehensive Factor and Goal Assignment and Weighting Improves Appraisal Quality • Route Appraisals and Forms for Approval and Edits Appraiser & Employee Benefits • Professional Appraisals May Be Completed in Minutes • Accommodates Dual- Appraiser Evaluation Input • Integrated Goal Library Enhances Employee Development Planning • Customizable Dashboard Provides At- a- Glance Status Updates and Action Alerts • Performance History Permits Recording of Notes and Formal Performance Documentation • Employee Self- Appraisal Improves Communication • Downline View and Edit Permit Quick Review of Employees' Appraisals • Comment Coaching Offers Constructive Feedback Suggestions • Managers' Resources Include Appraisal, Goal, Corrective Action, and Comment Tips Organizational Benefits • Cost Effective, Strategic Appraisals Support Organizational Mission • 24/7 Easy, Secure and Worldwide Internet Access • Layered Program Security Protects Your Sensitive Data • Internal IT Support is Minimized As Application is Hosted on Our Servers • Cascade Goals to Multiple Employees • Optional Multi- Appraiser Module Performance Pro Upgrades We're continually adding new features and improving the functionality of Performance Pro. These features and upgrades will become available to you as they are implemented. All upgrades are included in your annual licensing fee. Free Performance Pro Customer Support Our professional, timely, and courteous customer support distinguishes us from our competitors. At HRN you'll always talk to a live customer support representative who will be able answer your simple questions and will also help resolve your more complex issues. And best of all, basic customer support is free. Performance Pro Training HRN Performance Solutions �.hmonline.com (800) 940 -7522 Page 1