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HomeMy WebLinkAboutC-5133 - On-Call PSA for Temporary Information Technology Staffing ServicesON -CALL PROFESSIONAL SERVICES AGREEMENT WITH (� PROSUM, INC., FOR �) TEMPORARY INFORMATION TECHNOLOGY STAFFING SERVICES THIS. ON -CALL PROFESSIONAL SERVICES AGREEMENT ( "Agreement ") is made and entered into as of this '� � day of May, 2012, by and between the CITY OF v NEWPORT BEACH, a California Municipal Corporation ( "City "), and Prosum, Inc., a California corporation whose address is 2321 Rosecrans Avenue, Suite 4225, El Segundo, CA 92045 ( "Consultant "), and is made with reference to the following: RECITALS A. City is a municipal corporation duly organized and validly existing under the laws of the State of California with the power to carry on its business as it is now being conducted under the statutes of the State of California and the Charter of City. B. City has a need for on -call assistance for temporary staffing services in the Information Technology Division of the City Manager's Office. C. City desires to engage Consultant to perform on -call information technology staffing services throughout the City on an as need basis ( "Project "). D. Consultant possesses the skill, experience, ability, background, certification and knowledge to provide the services described in this Agreement. E. The principal member of Consultant for purposes of Project, shall be Rick Tyner. F. City has solicited and received a proposal from Consultant, has reviewed the previous experience and evaluated the expertise of Consultant, and desires to retain Consultant to render professional services under the terms and conditions set forth in this Agreement. NOW, THEREFORE, it is mutually agreed by and between the undersigned Parties as follows: 1. TERM The term of this Agreement shall commence on the above written date, and shall terminate on June 28, 2013, unless terminated earlier as set forth herein. 2. SERVICES TO BE PERFORMED 2.1 Consultant shall provide "On -Call" Information Technology staffing services as described in the Scope of Services attached hereto as Exhibit A and incorporated herein by reference ( "Services "). Upon verbal or written request from the Project Administrator (as defined below in Section 6), Consultant shall provide a letter proposal for Services requested by the City (hereinafter referred to as the "Letter Proposal "). The Letter Proposal shall include the following: Prosum, Inc. Page 1 2.1.1 A detailed description of the Services to be provided; 2.1.2 The position of each person to be assigned to perform the Services, and the name of the individuals to be assigned, if available; and 2.1.3 The estimated number of hours and cost to complete the Services; 2.1.4 The time needed to finish the specific project. 2.2 No Services shall be provided until the Project Administrator has provided written acceptance of the Letter Proposal. Once authorized to proceed, Consultant shall diligently perform the duties in the approved Letter Proposal. 3. TIME OF PERFORMANCE 3.1 Time is of the essence in the performance of Services under this Agreement and the Services shall be performed to completion in a diligent and timely manner. The failure by Consultant to perform the Services in a diligent and timely manner may result in termination of this Agreement by City. 3.1.1 Notwithstanding the foregoing, Consultant shall not be responsible for delays due to causes beyond Consultant's reasonable control. However, in the case of any such delay in the Services to be provided for the Project, each party hereby agrees to provide notice to the other party so that all delays can be addressed. 3.2 Consultant shall submit all requests for extensions of time for performance in writing to the Project Administrator not later than ten (10) calendar days after the start of the condition that purportedly causes a delay. The Project Administrator shall review all such requests and may grant reasonable time extensions for unforeseeable delays that are beyond Consultant's control. 3.3 For all time periods not specifically set forth herein, Consultant shall respond in the most expedient and appropriate manner under the circumstances, by telephone, fax, hand - delivery or mail. 4. COMPENSATION TO CONSULTANT 4.1 City shall pay Consultant for the Services on a time and expense not -to- exceed basis, in accordance with the provisions of this Section and the Schedule of Billing Rates attached hereto as Exhibit A and incorporated herein by reference. 4.2 No rate changes shall be made during the term of this Agreement without the prior written approval of the City. Consultant's compensation for Services performed in accordance with this Agreement, including all reimbursable items and subconsultant fees, shall not exceed the fees identified in the Letter Proposal, as approved by the Project Administrator. Total compensation paid to Consultant during Prosum, Inc. Page 2 the term of this Agreement shall not exceed One Hundred Thousand Dollars and 00 /100 ($100,000.00) without written amendment to the Agreement. 4.2.1 Consultant shall submit weekly invoices to City describing the work performed the preceding week. Consultant's bills shall include the name of the person and /or classification of employee who performed the work, a brief description of the Services performed and /or the specific task in the letter proposal to which it relates, the date the Services were performed, the number of hours spent on all work billed on an hourly basis, and a description of any reimbursable expenditures. City shall pay Consultant no later than thirty (30) days after approval of the weekly invoice by City staff. 4.2.2 City shall reimburse Consultant only for those costs or expenses specifically approved in the Letter Proposal. Unless otherwise approved, such costs shall be limited and include nothing more than the following costs incurred by Consultant: 4.2.2.1 The actual costs of subconsultants for performance of any of the Services that Consultant agrees to render pursuant to this Agreement and the Letter Proposal, which have been approved in advance by City and awarded in accordance with this Agreement. 4.2.2.2 Approved charges. 4.2.2.3 Actual costs and /or other costs and /or payments specifically authorized in advance in writing and incurred by Consultant in the performance of this Agreement. 4.2.3 Consultant shall not receive any compensation for Extra Work without the prior written authorization of City. As used herein, "Extra Work" means any work that is determined by City to be necessary for the proper completion of the Project, but which is not included within the Letter Proposal and which the parties did not reasonably anticipate would be necessary. Compensation for any authorized Extra Work shall be paid in accordance with the Schedule of Billing Rates set forth in Exhibit A. 5. PROJECT MANAGER 5.1 Consultant shall designate a Project Manager, who shall coordinate all phases of the Project. This Project Manager shall be available to City at all reasonable times during the Agreement term. Consultant has designated Rick Tyner to be its Project Manager. Consultant shall not remove or reassign the Project Manager or any personnel listed in Exhibit A or assign any new or replacement personnel to the Project without the prior written consent of City. City's approval shall not be unreasonably withheld with respect to the removal or assignment of non -key personnel. Prosum, Inc. Page 3 5.2 Consultant, at the sole discretion of City, shall remove from the Project any of its personnel assigned to the performance of Services upon written request of City. Consultant warrants that it will continuously furnish the necessary personnel to complete the Project on a timely basis as contemplated by this Agreement. 6. ADMINISTRATION This Agreement will be administered by the City Manager's Office. Rob Houston, Assistant to the City Manager , or his /her designee, shall be the Project Administrator and shall have the authority to act for City under this Agreement. The Project Administrator or an authorized representative shall represent City in all matters pertaining to the Services to be rendered pursuant to this Agreement. 7. CITY'S RESPONSIBILITIES 7.1 In order to assist Consultant in the execution of its responsibilities under this Agreement, City agrees to, where applicable: 7.1.1 Provide access to, and upon request of Consultant, one copy of all existing relevant information on file at City. City will provide all such materials in a timely manner so as not to cause delays in Consultant's work schedule. 8. STANDARD OF CARE 8.1 Consultant represents that it possesses the professional and technical personnel required to perform the Services required by this Agreement, and that it will perform all Services in a manner commensurate with community professional standards. All Services shall be performed by qualified and experienced personnel who are not employed by City, nor have any contractual relationship with City. By delivery of completed work, Consultant certifies that the work conforms to the requirements of this Agreement and all applicable federal, state and local laws and the professional standard of care. 8.2 Consultant represents and warrants to City that it has or shall obtain all licenses, permits, qualifications, insurance and approvals of whatsoever nature that are legally required of Consultant to practice its profession. Consultant further represents and warrants to City that Consultant shall, at its sole cost and expense, keep in effect or obtain at all times during the term of this Agreement, any and all licenses, permits, insurance and other approvals that are legally required of Consultant to practice its profession. Consultant shall maintain a City of Newport Beach business license during the term of this Agreement. 8.3 Consultant shall not be responsible for delay, nor shall Consultant be responsible for damages or be in default or deemed to be in default by reason of strikes, lockouts, accidents, or acts of God, or the failure of City to furnish timely information or to approve or disapprove Consultant's work promptly, or delay or faulty performance by City, contractors, or governmental agencies. Prosum, Inc. Page 4 9. HOLD HARMLESS 9.1 To the fullest extent permitted by law, Consultant shall indemnify, defend and hold harmless City, its City Council, boards and commissions, officers, agents and employees (collectively, the "Indemnified Parties ") from and against any and all claims (including, without limitation, claims for bodily injury, death or damage to property), demands, obligations, damages, actions, causes of action, suits, losses, judgments, fines, penalties, liabilities, costs and expenses (including, without limitation, attorney's fees, disbursements and court costs) of every kind and nature whatsoever (individually, a Claim; collectively, "Claims "), which may arise from or in any manner relate (directly or indirectly) to any work performed or Services provided under this Agreement including, without limitation, defects in workmanship or materials or Consultant's presence or activities conducted on the Project (including the negligent and /or willful acts, errors and /or omissions of Consultant, its principals, officers, agents, employees, vendors, suppliers, consultants, subcontractors, anyone employed directly or indirectly by any of them or for whose acts they may be liable or any or all of them). 9.2 Notwithstanding the foregoing, nothing herein shall be construed to require Consultant to indemnify the Indemnified Parties from any Claim arising from the sole negligence or willful misconduct of the Indemnified Parties. Nothing in this indemnity shall be construed as authorizing any award of attorney's fees in any action on or to enforce the terms of this Agreement. This indemnity shall apply to all claims and liability regardless of whether any insurance policies are applicable. The policy limits do not act as a limitation upon the amount of indemnification to be provided by the Consultant. 10. INDEPENDENT CONTRACTOR It is understood that City retains Consultant on an independent contractor basis and Consultant is not an agent or employee of City. The manner and means of conducting the work are under the control of Consultant, except to the extent they are limited by statute, rule or regulation and the expressed terms of this Agreement. Nothing in this Agreement shall be deemed to constitute approval for Consultant or any of Consultant's employees or agents, to be the agents or employees of City. Consultant shall have the responsibility for and control over the means of performing the work, provided that Consultant is in compliance with the terms of this Agreement. Anything in this Agreement that may appear to give City the right to direct Consultant as to the details of the performance or to exercise a measure of control over Consultant shall mean only that Consultant shall follow the desires of City with respect to the results of the Services. 11. COOPERATION Consultant agrees to work closely and cooperate fully with City's designated Project Administrator and any other agencies that may have jurisdiction or interest in the work to be performed. City agrees to cooperate with the Consultant on the Project. Prosum, Inc. Page 5 12. CITY POLICY Consultant shall discuss and review all matters relating to policy and project direction with City's Project Administrator in advance of all critical decision points in order to ensure the Project proceeds in a manner consistent with City goals and policies. 13. PROGRESS Consultant is responsible for keeping the Project Administrator and /or his /her duly authorized designee informed on a regular basis regarding the status and progress of the work, activities performed and planned, and any meetings that have been scheduled or are desired. 14. INSURANCE 14.1 Without limiting Consultant's indemnification of City, and prior to commencement of Work, Consultant shall obtain, provide and maintain at its own expense during the term of this Agreement, policies of insurance of the type and amounts described below and in a form satisfactory to City. 14.2 Proof of Insurance. Consultant shall provide certificates of insurance to City as evidence of the insurance coverage required herein, along with a waiver of subrogation endorsement for workers' compensation. Insurance certificates and endorsement must be approved by City's Risk Manager prior to commencement of performance. Current certification of insurance shall be kept on file with City at all times during the term of this contract. City reserves the right to require complete, certified copies of all required insurance policies, at any time. 14.2.1 Consultant shall procure and maintain for the duration of the contract insurance against claims for injuries to persons or damages to property, which may arise from or in connection with the performance of the Work hereunder by Consultant, his agents, representatives, employees or subconsultants. The cost of such insurance shall be included in Consultant's bid. 14.3 Acceptable Insurers. All insurance policies shall be issued by an insurance company currently authorized by the Insurance Commissioner to transact business of insurance in the State of California, with an assigned policyholders' Rating of A- (or higher) and Financial Size Category Class VII (or larger) in accordance with the latest edition of Best's Key Rating Guide, unless otherwise approved by the City's Risk Manager. 14.4 Coverage Requirements. 14.4.1 Workers' Compensation Coverage. Consultant shall maintain Workers' Compensation Insurance (Statutory Limits) and Employer's Liability Insurance (with limits of at least one million dollars ($1,000,000)) for Consultant's employees in Prosum, Inc. Page 6 accordance with the laws of the State of California, Section 3700 of the Labor Code In addition, Consultant shall require each subconsultant to similarly maintain Workers' Compensation Insurance and Employer's Liability Insurance in accordance with the laws of the State of California, Section 3700 for all of the subconsultant's employees. 14.4.2 Any notice of cancellation or non - renewal of all Workers' Compensation policies must be received by City at least thirty (30) calendar days (ten (10) calendar days written notice of non - payment of premium) prior to such change. 14.4.3 Consultant shall submit to City, along with the certificate of insurance, a Waiver of Subrogation endorsement in favor of City, its officers, agents, employees and volunteers. 14.5 General Liability Coverage. Consultant shall maintain commercial general liability insurance in an amount not less than one million dollars ($1,000,000) per occurrence for bodily injury, personal injury, and property damage, including without limitation, blanket contractual liability. 14.6 Automobile Liability Coverage. Consultant shall maintain automobile insurance covering bodily injury and property damage for all activities of the Consultant arising out of or in connection with Work to be performed under this Agreement, including coverage for any owned, hired, non -owned or rented vehicles, in an amount not less than one million dollars ($1,000,000) combined single limit for each accident. 14.7 Professional Liability (Errors & Omissions) Coverage. Consultant shall maintain professional liability insurance that covers the Services to be performed in connection with this Agreement, in the minimum amount of one million dollars ($1,000,000) limit per claim and in the aggregate. 14.8 Other Insurance Provisions or Requirements. The policies are to contain, or be endorsed to contain, the following provisions: 14.8.1 Waiver of Subrogation. All insurance coverage maintained or procured pursuant to this agreement shall be endorsed to waive subrogation against City, its elected or appointed officers, agents, officials, employees and volunteers or shall specifically allow Consultant or others providing insurance evidence in compliance with these requirements to waive their right of recovery prior to a loss. Consultant hereby waives its own right of recovery against City, and shall require similar written express waivers and insurance clauses from each of its subconsultants. 14.8.2 Enforcement of Contract Provisions. Consultant acknowledges and agrees that any actual or alleged failure on the part of the City to inform Consultant of non - compliance with any requirement imposes no additional obligations on the City nor does it waive any rights hereunder. 14.8.3 Requirements not Limiting. Requirements of specific coverage features or limits contained in this Section are not intended as a limitation on coverage, limits or other requirements, or a waiver of any coverage normally provided by any Prosum, Inc. Page 7 insurance. Specific reference to a given coverage feature is for purposes of clarification only as it pertains to a given issue and is not intended by any party or insured to be all inclusive, or to the exclusion of other coverage, or a waiver of any type. 14.8.4 Notice of Cancellation. Consultant agrees to oblige its insurance agent or broker and insurers to provide to City with thirty (30) days notice of cancellation (except for nonpayment for which ten (10) days notice is required) or nonrenewal of coverage for each required coverage. 14.8.5 Timely Notice of Claims. Consultant shall give City prompt and timely notice of claims made or suits instituted that arise out of or result from Consultant's performance under this Agreement. 14.8.6 Additional Insurance. Consultant shall also procure and maintain, at its own cost and expense, any additional kinds of insurance, which in its own judgment may be necessary for its proper protection and prosecution of the Work. 15. PROHIBITION AGAINST ASSIGNMENTS AND TRANSFERS Except as specifically authorized under this Agreement, the Services to be provided under this Agreement shall not be assigned, transferred contracted or subcontracted out without the prior written approval of City. Any of the following shall be construed as an assignment: The sale, assignment, transfer or other disposition of any of the issued and outstanding capital stock of Consultant, or of the interest of any general partner or joint venturer or syndicate member or cotenant if Consultant is a partnership or joint- venture or syndicate or cotenancy, which shall result in changing the control of Consultant. Control means fifty percent (50 %) or more of the voting power, or twenty - five percent (25 %) or more of the assets of the corporation, partnership or joint- venture. 16. SUBCONTRACTING The parties recognize that a substantial inducement to City for entering into this Agreement is the professional reputation, experience and competence of Consultant. Assignments of any or all rights, duties or obligations of the Consultant under this Agreement will be permitted only with the express written consent of City. Consultant shall not subcontract any portion of the work to be performed under this Agreement without the written authorization of City. 17. OWNERSHIP OF DOCUMENTS 17.1 Each and every report, draft, map, record, plan, document and other writing produced (hereinafter "Documents "), prepared or caused to be prepared by Consultant, its officers, employees, agents and subcontractors, in the course of implementing this Agreement, shall become the exclusive property of City, and City shall have the sole right to use such materials in its discretion without further compensation to Consultant or any other party. Consultant shall, at Consultant's expense, provide such Documents to City upon written request. Prosum, Inc. Page 8 18. COMPUTER DELIVERABLES All written documents shall be transmitted to City in formats compatible with Microsoft Office and /or viewable with Adobe Acrobat 19. CONFIDENTIALITY All Documents, including drafts, preliminary drawings or plans, notes and communications that result from the Services in this Agreement, shall be kept confidential unless City authorizes the release of information. 20. RECORDS Consultant shall keep records and invoices in connection with the work to be performed under this Agreement. Consultant shall maintain complete and accurate records with respect to the costs incurred under this Agreement and any services, expenditures and disbursements charged to City, for a minimum period of three (3) years, or for any longer period required by law, from the date of final payment to Consultant to this Agreement. All such records shall be clearly identifiable. Consultant shall allow a representative of City to examine, audit and make transcripts or copies of such records during regular business hours. Consultant shall allow inspection of all work, data, documents, proceedings and activities related to the Agreement for a period of three (3) years from the date of final payment under this Agreement. 21. WITHHOLDINGS City may withhold payment of any disputed sums until satisfaction of the dispute with respect to such payment. Such withholding shall not be deemed to constitute a failure to pay according to the terms of this Agreement. Consultant shall not discontinue work as a result of such withholding. Consultant shall have an immediate right to appeal to the City Manager or his designee with respect to such disputed sums. Consultant shall be entitled to receive interest on any withheld sums at the rate of return that City earned on its investments during the time period, from the date of withholding of any amounts found to have been improperly withheld. 22. ERRORS AND OMISSIONS In the event of errors or omissions that are due to the negligence or professional inexperience of Consultant which result in expense to City greater than what would have resulted if there were not errors or omissions in the work accomplished by Consultant, the additional design, construction and /or restoration expense shall be borne by Consultant. Nothing in this paragraph is intended to limit City's rights under any other sections of this Agreement. 23. CITY'S RIGHT TO EMPLOY OTHER CONSULTANTS City reserves the right to employ other Consultants in connection with the Project. Prosum, Inc. Page 9 24. CONFLICTS OF INTEREST The Consultant or its employees may be subject to the provisions of the California Political Reform Act of 1974 (the "Act "), which (1) requires such persons to disclose any financial interest that may foreseeably be materially affected by the work performed under this Agreement, and (2) prohibits such persons from making, or participating in making, decisions that will foreseeably financially affect such interest. If subject to the Act, Consultant shall conform to all requirements of the Act. Failure to do so constitutes a material breach and is grounds for termination of this Agreement by City. Consultant shall indemnify and hold harmless City for any and all claims for damages resulting from Consultant's violation of this Section. 25. NOTICES 25.1 All notices, demands, requests or approvals to be given under the terms of this Agreement shall be given in writing, and conclusively shall be deemed served when delivered personally, or on the third business day after the deposit thereof in the United States mail, postage prepaid, first -class mail, addressed as hereinafter provided. All notices, demands, requests or approvals from Consultant to City shall be addressed to City at: Rob Houston, Assistant to the City Manager City Manager's Office City of Newport Beach PO Box 1768 3300 Newport Boulevard Newport Beach, CA 92658 -8915 Phone: (949) 644 -3033 Email: rhouston @newportbeachca.gov 25.2 All notices, demands, requests or approvals from City to Consultant shall be addressed to Consultant at: Rick Tyner Prosum, Inc. 2321 Rosecrans Avenue, Suite 4225 El Segundo, CA 90245 Phone: 310 - 426 -0645 Email: rick.tyner @prosum.com 26. TERMINATION 26.1 In the event that either party fails or refuses to perform any of the provisions of this Agreement at the time and in the manner required, that party shall be deemed in default in the performance of this Agreement. If such default is not cured Prosum, Inc. Page 10 within a period of two (2) calendar days, or if more than two (2) calendar days are reasonably required to cure the default and the defaulting party fails to give adequate assurance of due performance within two (2) calendar days after receipt of written notice of default, specifying the nature of such default and the steps necessary to cure such default, the non- defaulting party may terminate the Agreement forthwith by giving to the defaulting party written notice thereof. 26.2 Notwithstanding the above provision, City shall have the right, at its sole discretion and without cause, of terminating this Agreement at any time by giving seven (7) calendar days' prior written notice to Consultant. In the event of termination under this Section, City shall pay Consultant for Services satisfactorily performed and costs incurred up to the effective date of termination for which Consultant has not been previously paid. On the effective date of termination, Consultant shall deliver to City all reports and other information developed or accumulated in the performance of this Agreement, whether in draft or final form. 27. CLAIMS The Consultant and the City expressly agree that in addition to any claims filing requirements set forth in the Contract and Contract documents, the Consultant shall be required to file any claim the Consultant may have against the City in strict conformance with the Tort Claims Act (Government Code sections 900 et seq.). 28. STANDARD PROVISIONS 28.1 Compliance with all Laws. Consultant shall at its own cost and expense comply with all statutes, ordinances, regulations and requirements of all governmental entities, including federal, state, county or municipal, whether now in force or hereinafter enacted. In addition, all work prepared by Consultant shall conform to applicable City, county, state and federal laws, regulations and permit requirements and be subject to approval of the Project Administrator and City. 28.2 Waiver. A waiver by either party of any breach, of any term, covenant or condition contained herein shall not be deemed to be a waiver of any subsequent breach of the same or any other term, covenant or condition contained herein, whether of the same or a different character. 28.3 Integrated Contract. This Agreement represents the full and complete understanding of every kind or nature whatsoever between the Parties hereto, and all preliminary negotiations and agreements of whatsoever kind or nature are merged herein. No verbal agreement or implied covenant shall be held to vary the provisions herein. 28.4 Conflicts or Inconsistencies. In the event there are any conflicts or inconsistencies between this Agreement and the Scope of Services or any other attachments attached hereto, the terms of this Agreement shall govern. Prosum, Inc. Page 11 28.5 Amendments. This Agreement may be modified or amended only by a written document executed by both Consultant and City and approved as to form by the City Attorney. 28.6 Severability. If any term or portion of this Agreement is held to be invalid, illegal, or otherwise unenforceable by a court of competent jurisdiction, the remaining provisions of this Agreement shall continue in full force and effect. 28.7 Interpretation. The terms of this Agreement shall be construed in accordance with the meaning of the language used and shall not be construed for or against either party by reason of the authorship of the Agreement or any other rule of construction which might otherwise apply. 28.8 Controlling Law And Venue. The laws of the State of California shall govern this Agreement and all matters relating to it and any action brought relating to this Agreement shall be adjudicated in a court of competent jurisdiction in the County of Orange. 28.9 Equal Opportunity Employment. Consultant represents that it is an equal opportunity employer and it shall not discriminate against any subcontractor, employee or applicant for employment because of race, religion, color, national origin, handicap, ancestry, sex or age. 28.10 No Attorney's Fees. In the event of any dispute or legal action arising under this Agreement, the prevailing party shall not be entitled to attorney's fees. 28.11 Counterparts. This Agreement may be executed in two or more counterparts, each of which shall be deemed an original and all of which together shall constitute one and the same instrument. [SIGNATURES ON NEXT PAGE] Prosum, Inc. Page 12 IN WITNESS WHEREOF, the parties have caused this Agreement to be executed on the dates written below. APPROVED AS TO FORM: CITY ATTORNEY'S OFFICE Date: z– By: -/�-V Aaron C. Har City Attorney ATTEST- al I1 Date: 0� By: � 4" - Leilani I. Browh City Clerk CITY OF NEWPORT BEACH, A California municipal corporation Date: c;. l'1- 12 By: G—l(� n Dave Ki � City Manager CONSULTANT: Prosum, Inc., a California corporation Date: j;/ % Sh 2 By: fz t c IL T�Y.er Title: V 4, G" Date: By:_ Name: Title: [END OF SIGNATURES] ATTACHMENTS: EXHIBIT A– SCOPE OF SERVICES AND BILLING RATES f:Wsers\ mo\sharedtpsaslpmsum -@ on- wlltprosum -on -call agreement -it statfing.dotx11.29.11 Prosum, Inc. Page 13 EXHIBIT A SCOPE OF SERVICES AND BILLING RATES Prosum. Inc. E -A PO [jib)] a g UUJ �A 1 T P c h n r, !ciov Cerdices CLIENT SERVICES AGREEMENT City of Newport Beach The "Client" has requested that Prosum Staffing utilizing Prosum Staffings Consultant, Fulfill the scope of work outlined as Attachment A. Contract- to-hire Conversion Terms: 0 -520 hours: 20 %; 521 -1040 hours: 15 %; 1041 hours or more: 10% Prosum Staffing may change the Scope of Work upon mutual written agreement with Client of such changes. Standard Terms and Conditions Client Fees and Conditions: a) Fee: In consideration for the services provided by Prosum Staffing to Client under this Agreement, Client hereby agrees to pay to Prosum Staffing the fee, on a time and materials basis, at the rate specified in Attachment A, upon submission of a Prosum Staffing Consultant Time Sheet signed by Client, plus any expenses which have been pre - approved by both Prosum Staffing and Client. b) Consultant Time Sheet: Each week Consultant will submit to Client a Consultant Time Sheet with the hours Consultant worked in that particular week. For each week Prosum Staffing's Consultant works, a separate Consultant Time Sheet should be used. The week ending date is always Sunday. Client shall verify die hours worked and sign the Consultant Time Sheet. Client's signature on the Consultant Time Sheet legally binds Client to pay Prosum Staffing for those hours. c) Fees: The services of Prosum Staffing 's Consultant are rendered at an hourly rate, which depends on their level of experience and the complexity of the assignment. Client agrees to pay all Prosum Staffing invoices within ten (10) days of date of invoice. The Consultant Timesheet signed by Client will detail and act as satisfaction of all work performed. d) Cancellation: If Client cancels Consultant's services on the day of engagement prior to Consultant beginning such services, then Client shalt pay a four (4) hour minimum charge. e) Performance Satisfaction: If client is not satisfied with Prosum Staffings performance of the services under this Agreement, then Client must notify Prosum Staffing in writing, within fourteen (14) days after the completion of the services, specifying in detail the reasons for the dissatisfaction. 2. Consultant's Work Parameters: a) Client may set the working hours of Prosum StaGing's Consultant depending upon Client's requirements and Consultant's availability. An acceptable schedule and work place must be agreed upon between Prosum Staffing and Client prior to the Consultant starting work. It is Client's responsibility to make any computer system usage time or Client's personnel available to meet the demands of the Scope of Work. 3. Confidentialitv: a) Prosum Staffing shall keep confidential and not directly or indirectly use or disclose to others during the period from the date of this Agreement, any of Client's confidential or proprietary information. Prosum Staffing agrees to take the same reasonable steps to safeguard Client's confidential information as Prosum Staffing uses to safeguard its own confidential or proprietary information. The confidentiality obligations in this Agreement shall not apply to; (1) any information which is, or becomes, available in the public domain through no wrongful act of Prosum Staffing or its representatives; (2) any information lawfully in the possession of Prosum Staffing or its representatives prior to their receipt of such information from Client; (3) any information independently developed by Prosum Staffing or its representatives; (4) any informaton received by Prosum Staffing or its representatives from a third party lawfully in possession of such information and having the right to disclose such information; and (5) any information required to be disclosed by law or court order. b) Prosum Staffing shall, at no time, have the right to use the trademarks, trade names or service marks of Client, whether existing pursuant to common law or state or federal statutes, without the prior written approval of an executive officer of Client. c) Prosum Staffing's Consultant shall not discuss their rate of pay with any member of Client's staff. d) Client agrees not to discuss Prosum Staffing's fees or any of the incurred costs charged to Prosum Staffing by the Consultant with anyone other than a Prosum Staffing Account Manager. V e) Prosum Staffing 's Consultants are instructed to abide by the licensing agreements that accompany Client's sofhvare. 4. Ownership and Intellectual Property Rights: All work produced pursuant to this Agreement shall be the property of Client, and all intellectual property rights, including but not limited to copyrights, patents and trade secrets, arising from any existing Client -owned or newly created work developed by Prosum Staffing's Consultants while performing work for Client under this Agreement shall remain Client's property. However, Client is responsible for taking all steps necessary to protect said intellectual property rights including but not limited to affixing appropriate copyright notices, registering copyrights, and applying for patents. 5. Liability: The parties hereto hereby agree that (a) Prosum Staffing is only providing individual Consultants to Client under the terms of this Agreement, (b) Prosum Staffing is not warranting or guaranteeing the work performance or work product of such Consultants, (c) Client is solely responsible for defining the Scope of Work, overseeing the work performed by such Consultants, and utilizing and implementing the work produced by such Consultants, (d) Prosum Staffing has no liability for such Consultants' work product or for such Consultants' errors or omissions present in such work product, (e) Prosum Staffing shall not be liable for any direct, indirect, incidental, special, punitive, exemplary, or consequential damages (including any loss of profits or loss of business), whether in an action or claim arising in contract, tort or otherwise, resulting from or related to this Agreement or any work performed by Consultant or any work product of Consultant, (f) any claim by Client for damages against Prosum Staffing must be brought against Prosum Staffing within six (6) months after the expiration or termination of this Agreement, (g) Prosum Staffing's maximum liability under this Agreement shall be limited to the aggregate sum paid by Client to Prosum Staffing under this Agreement, (h) except for the express warranties in this Agreement, Prosum Staffing DISCLAIMS ALL EXPRESS OR IMPLIED WARRANTIES IN CONNECTION WITH THIS AGREEMENT, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, and (1) Prosum Staffing has no responsibility or liability for any computer software developed, written, amended or revised by Consultant, including but not limited to whether or not such computer software performs in accordance with Client's specifications, performs without interruption or error, or is "year 2000 compliant" Prosum Staffing assumes no liability for consequential, direct or indirect damages resulting from work performed by a Prosum Staffing Consultant. 6. Performance: Prosum Staffing and its staff shall use their best efforts to complete the Scope of Work as specified to Prosum Staffing by Client. In the event that the Client perceives a lack of performance of die Consultant, Client has the right to terminate this Agreement upon written or verbal notice to Prosum Staffing, or to have Prosum Staffing replace said Consultant, as soon as possible, with another consultant of "like" capabilities. 7. Hiring of Consultant: a) Client can hire the consultant based on contract -to -hire terns stated above. b) During the period from the date of this Agreement to the later of one (1) year after the completion of the tasks in the Scope of Work, Client hereby agrees not to solicit or accept for employment (other than through Prosum Staffing) the Prosum Staffing Consultant on a permanent, temporary, or contract basis. This applies to any position within Client or its affiliates. c) Should Client breach Section 7(b), since it would be difficult to determine the amount of damage, Client hereby agrees to pay Prosum Staffing, as liquidated damages, die greater of an amount equal to 30% of the dollars being earned by Consultant services on a contract basis or 30% of Consultant's first year's full -time permanent employee or consulting compensation if Consultant is hired. 8. No Assurance: Client acknowledges that it understands that Prosum Statting's ability to provide the services hereunder with regard to the Scope of Work is dependent upon many factors outside the control of Prosum Staffing. Client agrees that Prosum Staffing may terminate this Agreement at any time and may unilaterally extend the Star[ Date and approximate Length of Assignment. 9. Entire Agreement: This Agreement constitutes the entire agreement among the parties hereto with regard to the subject matter hereof, and supersedes any and all other agreements, oral or written, among the parties hereto with regard to the subject matter hereof. 10. Amendments: Except as otherwise provided in this Agreement, this Agreement shall not be modified or amended except by an instrument in writing executed by each of the parties hereto. 11. Successors; Assignment: This Agreement and all of the provisions hereof shall be binding upon and inure to the benefit of the parties hereto and their respective successors, transferees and assignees. Neither this Agreement nor any interest herein may be transferred, directly or indirectly, or assigned by Client, in whole or in part, without the prior written consent of Prosum Staffing. Any such transfer or assignment by Client without such Prosum Staffing prior wTitten consent shall be null and void. 12. Waiver: Any waiver of a provision of this Agreement must be in writing signed by the party waiving its rights and shall apply only in the specific instance and for the specific purpose given. The giving of a waiver in one instance or for one purpose shall not create any implied obligation to give a waiver in another instance or for another purpose. 13. Headings: The headings in this Agreement are for convenience of reference only and shall not be deemed to alter or affect any provision of this Agreement. 14. Severability: Enforeeabilitr If any term or provision or this Agreement or any application thereof shall be invalid or unenforceable, the remainder of this Agreement and any other application of such tens or provision shall not be affected thereby. 15. Applicable Law: This Agreement shall be governed by, and construed and enforced in accordance with, the laws of the State of California (other than principles of conflict of laws). No provision of this Agreement shall be construed against any party by reason of that party having drafted the same. 16. Not an Agent: The parties hereto understand and agree that this Agreement does not make either party hereto an agent or legal representative of the other party hereto for any purpose whatsoever. Consultant does not have, by this Agreement or otherwise, any right or authority to assume or create any obligation or responsibility, express or implied, on behalf of or in the name of Prosum Staffing or Client or to bind Prosum Staffing or Client in any manner whatsoever. Both parties expressly acknowledge that Consultant is retained by Prosum Staffing and not by Client, and that the parties hereto are not partners orjoint ventures. 17. Notices: All notices and other communications required under this Agreement shall be in writing and shall be sufficient in all respects if personally delivered or sent by registered or certified mail, postage prepaid, or by telecopy (with confirmed receipt), and addressed to the parties at the addresses first listed above. Any notice shall be deemed to have been delivered on the earlier of actual receipt or seventy -two (72) hours after the date it was mailed in the manner described above. Any party may change its address by a notice given to the other party in the manner set forth above. 20. Expenses: Each party hereto will bear its own expenses incurred in connection with entering into this Agreement, unless otherwise agreed to. Please sign and return a copy of this document acknowledging agreement with our terms and conditions. We look forward to working with you and City of Newport Beach. Since VP, Business Development Prosum Staffing 2321 Rosecrans Avenue Suite 4225 HI Segundo, CA 90245 310- 426 -0645 p 310- 426 -0690 f Agreed and Accepted City of Newport Beach Name (please print) Title (please print) Date r �IJ Ut�J A 1 CL•L'�'I IIG 13g `/ S u r V ; C6' 3 Billing Summary Client: Assignment Address Effective Date: Consultant Name: Hourly Rate: Overtime Hourly Rate: Assignment Details Attachment A City of Newport Beach Newport Beach City Hall and Newport Beach Public Library XX/3D/12 XXX XXX $30 -35 /hour range $45 -52.50 /hour range Client Manager: Mike Wojciechowski Time Card Approval: Mike Wojciechowski Scope of Work: Technical Support (Support desktops and laptop computers, Windows Servers, Run Cable and general IT Technical Support) Assignment Length: X months to ongoing Prosum Staffmg Account Manager: Rick Tyner Agreed and Accepted City of Newport Beach Name (please print) Title (please print) Signature Date 2321 aosecmns Avenue. Suite 4225, El Segundo, CA 90245 -0916 • Phone 3101126 -0600 • Far 310 -426 -0690 • w.m.prosum.com City of Newport Beach - Class Specification Bulletin CRY OF NEWPORT BEACH Rev-don Date: Apr 28, 20.09 Ii SPECIALIST Page 1 of 2 DEFINITION: To perform advanced technical level computer hardware and software support, including network user administration, help desk, and training to end users. SUPERVISION RECEIVED AND EXERCISED: Receives direct supervision from the IT Operations Coordinator. ESSENTIAL DUUT3E@_ Duties may include, but are not limited to, the following: • Provide hardware and software installation and support for City desktop computers; • Provide methods for adapting current desktop computer applications to meet specific individual employee, departmental, or Citywide needs; • Perform queries and special database reports as required; • Develop written procedural documentation, manuals, and training materials; implement and develop department software and computer use training programs; • Provide help desk support for various desktop computer software applications, including but not limited to Word, Excel, Access, PowerPoint, FrontPage, Outlook and proprietary software; • Assist employees in the development of improved operating procedures using specified non - automated tasks, integrated generic software, and departmental or Citywide applications; • Provide Internet/Intranet support including e-mail and World Wide Web; • Provide LAN /NL1N netreork support to end - users, including maintenance of user and e-mail databases; • Requisition suppiles and materials; • Tract: and record information about equipment problems, repair and maintenance; • Maintain City's backup tape library; • Develop and produce reports on equipment inventory, usage, and repairs; and • Perform related duties as assigned. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential function. The requirements listed below are representative of the knowledge, skill, and /or ability required. Knowledge of: Computer operating systems and enterprise applications including but not limited to, Microsoft Windows XP, MS Windows Server 2003 and MS Exchange 2003, MS SQL Server; Active Directory http: / /agency.governnientj obs .com/newportbeach/de.fault.cfm? action= specbulletin &ClassSpe... 05/01/2012 City of Newport Beach - Class Specification Bulletin Computer network topologies and protocols including LANIWAN, TCP /IP; Personal Computer hardware and software troubleshooting techniques; Microsoft Office products including, but not limited to Word, Excel, Access, PowerPoint, FroniPage and Outlook; Training techniques and methodologies designed to provide group and individualized instruction in the use of computer hardware and software; Computer help desk support, Internet /Intranet - World Wide Web, Hypertext Markup Language (HTML); and Cross - platform computer solutions and soffvare and hardware connectivity issues. Ability to: Page 2 of 2 Conduct training programs designed to provide instruction in the use of computer software applications and hardware and peripherals; Write program documentation including u:;er procedures and instructions for computer hardware systems and software applications; Effectively apply technical knowledge of automated systems, hardware, and software in the support of end users; Maintain work effectiveness and meet deadlines with frequent changes in workload and priority assignments; Operate small hand and power tools; Frequently stand, reach, lean, tryst, grasp, lift, and carry, push, pull, bend and kneel, and sit for prolonged periods of time; Lift 50 pounds; Communicate clearly and concisely, both orally and in writing; Appear for work on time; Follow directions from a supervisor; Understand and follow posted work rules and procedures; Accept constructive criticism; and Establish and maintain cooperative working relationship with those contacted in the course of work. This position may be required to work overtime hours as needed. EXPERIENCE & TRAINING AND LICENSE/ CERTIFICATE: A combination of experience and training that would likely provide the required knowledge and abilities may be qualifying. A typical way to obtain the knowledge and abilities would be: .Fx_rgdence: Two years minimum, advanced experience in developing, implementing and performing personal computer hardware / software technical and training support in a Windows environment. Trq!11Cg: Bachelors Degree or equivalent in management information systems, computer science, or related field. J=@/Strtifi -rte: Possession of, or ability to obtain, an appropriate, valid California driver's license. Possession of MCSE (Microsoft Certified Software Engineer) certification is highly desirable. http: / /agency.governmentj obs .cont/newportbeachldefault.cfm? action= specbulletin &ClassSpe... 05/01/2012