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HomeMy WebLinkAboutC-5521 - PSA for Evaluation of Residential Solid Waste Collection Services ProposalsAMENDMENT NO. THREE TO PROFESSIONAL SERVICES AGREEMENT WITH HF&H CONSULTANTS, LLC FOR EVALUATION OF RESIDENTIAL SOLID WASTE COLLECTION SERVICES PROPOSALS THIS AMENDMENT NO. THREE TO PROFESSIONAL SERVICES AGREEMENT ("Amendment No. Three") is made and entered into as of this 27th day of November, 2013 ("Effective Date"), by and between the CITY OF NEWPORT BEACH, a California municipal corporation and charter city ("City'), and HF&H CONSULTANTS, LLC, a California limited liability company ("Consultant"), whose address is 19200 Von Karman Ave, Suite 360, Irvine CA 92612, and is made with reference to the following. RECITALS A. On June 28, 2013, City and Consultant entered into a Professional Services Agreement ("Agreement") to conduct an evaluation of residential solid waste collection services proposals ("Project"). B. On August 12, 2013, City and Consultant entered into Amendment No. One to the Agreement ("Amendment No. One") to reflect additional Services not included in the Agreement and to increase the total compensation. C. On September 25, 2013, City and Consultant entered into Amendment No. Two to the Agreement ("Amendment No. Two") to reflect additional Services not included in the Agreement or any prior amendments and to increase the total compensation. D. City desires to enter into this Amendment No. Three to reflect additional Services not included in the Agreement or any prior amendments, to extend the term of the Agreement to March 31, 2015 and to increase the total compensation. E. City and Consultant mutually desire to amend the Agreement, as provided below. NOW, THEREFORE, it is mutually agreed by and between the undersigned parties as follows: 1. TERM Section 1 of the Agreement is amended in its entirety and replaced with the following: "The term of this Agreement shall commence on June 28, 2013, and shall terminate on March 31, 2015, unless terminated earlier as set forth herein. At the City's sole discretion, the term of the Agreement may be extended up to three (3) times for an additional one (1) year per extension by written amendment to the Agreement." 2. SERVICES TO BE PERFORMED Exhibit A to the Agreement shall be supplemented to include the Scope of Work to Provide Transition and Contract Management Services, attached hereto as Exhibit A and incorporated herein by reference ("Services" or 'Work"). Exhibit A of the Agreement, Exhibit A of Amendment No. One, Exhibit A of Amendment No. Two and Exhibit A of Amendment No. Three shall collectively be known as "Exhibit A". The City may elect to delete certain Services within the Scope of Services at its sole discretion. 3. COMPENSATION TO CONSULTANT Section 4.1 of the Agreement is amended in its entirety and replaced with the following: "City shall pay Consultant for the Services on a time and expense not -to - exceed basis in accordance with the provisions of this Section and the Schedule of Billing Rates attached hereto as Exhibit B and incorporated herein by reference. Consultant's compensation for all Work performed in accordance with this Agreement, including all reimbursable items and subconsultant fees, shall not exceed One Hundred Ninety -Seven Thousand Eight Hundred Dollars and 00/100 ($197,800.00) during the term of this Agreement as amended herein, without prior written authorization from City. No billing rate changes shall be made during the term of this Agreement without the prior written approval of City." The total amended compensation reflects Consultant's additional compensation for additional Services to be performed in accordance with this Amendment No. Three, including all reimbursable items and subconsultant fees, in an amount not to exceed Seventy -Nine Thousand Dollars and 00/100 ($79,000.00). Should the City exercise its option to extend the Agreement as provided for in Section 1 of the Agreement, as amended, compensation during the extended Term or Terms shall be in substantial conformance with Exhibit B to Amendment No. Three. 4. INTEGRATED CONTRACT Except as expressly modified herein, all other provisions, terms, and covenants set forth in the Agreement shall remain unchanged and shall be in full force and effect. [SIGNATURES ON NEXT PAGE] HF&H Consultants, LLC Page 2 IN WITNESS WHEREOF, the parties have caused this Amendment No. Three to be executed on the dates written below. APPROVED AS TO FORM: CITY ATTORNEY'S OFFICE Date: � � ) - By: C� Aaron C. rp City Attorney ATTEST: Date: J m r�g Leilani I. Brown City ClerkR, Attachments CITY OF NEWPORT BEACH, a California municipal corporation Date: By: A4k Keith D. Cu Mayor CONSULTANT: HF&H Consultants, LLC, a California limited liability company Date: / (.- 2 By La' Ezzet , Senior Vice President [END OF SIGNATURES] Exhibit A - Scope of Work to Provide Management Services Exhibit B - Schedule of Billing Rates Transition and Contract HF&H Consultants, LLC Page 3 EXHIBIT A Scope of Work to Provide Transition and Contract Management Services Background At the City Council meeting on November 12, 2013, the City of Newport Beach City Council voted to outsource residential solid waste collection and awarded an agreement (Hauler Agreement) to CR&R. The term of the negotiated Hauler Agreement is seven (7) years, beginning March 31, 2014, with a City option to extend the Hauler Agreement for up to three (3) additional years. Four (4) communities in the City receive residential service under other exclusive collection agreements with private haulers: Newport Coast and Santa Ana Heights, which are serviced by CR&R; and, Bonita Canyon SubdivisionlBelcourt and Newport Terrace, which are serviced by Waste Management, The City also has separate contracts with: • Ware Disposal for City facilities collection; • Rainbow Environmental Services for collection of beach containers; • Robert's Disposal for collection of street and park containers; and, • Athens Services for street sweeping. Proiect Obiective The City has requested HF&H to assist in monitoring the transition from City solid waste collection service to CR&R's service, and to subsequently provide contract management and oversight to ensure CR&R complies with the terms of the Hauler Agreement for the services areas previously served by City crews. Scope of Work Task 1: Transition Assistance (to be completed by the date CR&R begins residential solid waste collection service except as noted**) The City is transitioning to a private waste collector and transitioning from unlimited, once per week, manual trash collection in customer—provided containers, to a two -cart automated collection system. Under the new two -cart system, each residential customer will be provided one or more refuse containers and, at the customer's option, a recycling container (recycling container is optional) (size selected by customer). Use of the recycling container by residents is optional. A portion of the refuse container material will be processed at a material recovery facility to recover recyclables and green waste. The City and CR&R will need to undertake numerous tasks in order to ensure a smooth transition. HF&H has assisted cities through this process to minimize disruption to customers and to ensure programs are properly implemented in a timely manner. HF&H Consultants, LLC rage A-1 HF&H will review the detailed transition plan to be developed by CR&R and monitor it for consistency with the Hauler Agreement requirements. CR&R's transition plan will need to address, among other items, the following: • Cart and container design requirements • Container delivery plan + Solid waste vehicle requirements Employment of former City employees + List of drivers, including documentation of appropriate class licenses • Routing schedule and coordination with street sweeping services + Procedures for identifying, removing and recycling of residents' existing cans + Public education and outreach during the transition period o Cart selection mailing o Initial transition mailing(s) prior to the start of collection services o Website o Semi-annual notice/Newsletter—schedule o Quarterly notice/Newsletter — schedule o Corrective action notices + Notification to City of dedicated Route Supervisor, and Contract and Service Liaisons • Purchase of City collection vehicles within thirty (34) days of Hauler Agreement execution • Customer service surveys at completion of six (6) months of service* The following tasks proposed by HF&H are for the transition assistance and ongoing contract management assistance associated with the Hauler Agreement between the City and CR&R and do not include performance of these tasks for other agreements executed by the City. HF&H will assist with the following services: Task 9A: Develop and Monitor detailed Transition Calendar and Hauler Requirements Checklist During the transition, it is critical that key tasks are completed by certain dates. Examples include obtaining equipment, receiving and testing route data, public education, and community workshops. HF&H Consultants, LLC Page A-2 Challenge: Many of the transition tasks are successive and dependent upon the successful completion of previous tasks. If tasks are missed or delayed there is the potential for equipment delivery delays, inadequate public education and outreach, insufficient driver familiarity with route challenges, and other issues. HF&H Solution: HF&H will develop a comprehensive Transition Schedule and CR&R Requirements Checklist to guide the transition process. HF&H will monitor transition progress and compliance in meeting deadlines by meeting with CR&R and City staff on a periodic basis during the transition period. This task will also include interim telephone conversations between HF&H staff, CR&R, and/or City staff. Task 18: Review and Revision of Public Outreach Materials The City's residents have historically received service from municipal crews and have used resident- provided containers and bags for mixed solid waste. Under the new Hauler Agreement, residents will receive CR&R-provided refuse and recycling carts (the later if desired), and will be allowed to place additional solid waste in their own containers and bags for collection. There are also new services included in the new Hauler Agreement such as a Sharps collection program, enhanced bulky item collection, and door-to-door household hazardous waste collection. Challenge: Residents must be made aware of and understand the new collection and enhanced program options available under the new Hauler Agreement. A successful transition will require thoughtful and accurate public education and outreach. Exhibit B, Section B.7 of the Hauler Agreement requires CR&R to develop printed public education materials, a dedicated web site page for City - specific information, and classroom education curriculum. HF&H Solution: HF&H will review public education and outreach materials developed by CR&R for accuracy and consistency with the provisions of the Hauler Agreement. It is HF&H's understanding that CR&R will be conducting a series of public meetings to provide residents with information on the new services; HF&H will review the meeting -content developed by CR&R for these meetings. Task 1 C: Review Reporting Forms The Hauler Agreement requires CR&R to submit monthly and quarterly reports. Challenge: Under AB 939, HF&H Consultants, LLC Page A-3 jurisdictions are required to submit information to CalRecycle on solid waste diversion programs including descriptions of the programs, and tonnage diverted by material for each program. HF&H Solution: HF&H will review the hauler reporting forms for consistency with the Hauler Agreement requirements. Task 2: Ongoing Contract Management Assistance Task 2A: Develop CR&R Compliance Matrix and Hauler Agreement Summary Sheet Challenge: Ensure CR&R compliance with new Hauler Agreement. The City's new Hauler Agreement includes reporting, minimum diversion, compensation adjustment, public education, and additional service and facility use requirements. CR&R's negotiated rates include performance of these requirements and it is important that the City is confident that these requirements are being met in their entirety. HF&H Solution: HF&H will develop a CR&R compliance matrix which will be reviewed at each meeting with CR&R and the City to ensure compliance with all contractual requirements. Additionally, HF&H will develop a Hauler Agreement summary for the City which categorizes requirements such as new services (e.g., bulky item, household hazardous waste, sharps, and abandoned item collection). This document will allow the City to easily provide information to residents and City staff regarding new and enhanced programs and assist in CR&R compliance. Task 2B: Review of Hauler Reports Challenge: The City is required to meet certain diversion requirements. HF&H Solution: HF&H will review CR&R's reports submitted to the City to ensure that the information is consistent with the Hauler Agreement requirements. In addition, HF&H will perform trend analyses on tonnage data submitted by CR&R to the City and present our findings during regular meetings. These analyses allow real-time tracking of new solid waste programs by measuring the generation of different types of waste (such as refuse disposed, and recyclables recovered) over an extended period of time. Task 2C: Meetings with CR&R and City Challenge: HF&H Consultants, LLC Page A-4 Address CR&R compliance diversion, or reporting issues before they become problems. If CR&R reports are not reviewed on a monthly basis, issues can be overlooked, and these issues that may have been easily resolved can tum into compliance issues for the City. HF&H Solution: HF&H has developed strategies to ensure CR&R compliance, assess program issues/concerns, and expedite program data and information collection. HF&H understands that City staff time is valuable, and these strategies have evolved over the course of our engagements in order to maximize the effectiveness of our meetings and to ensure efficient use of resources. The items contained in our meeting documents will include, but are not limited to: o Trend analyses of tonnage in order to track progress and discern anomalies. o A matrix of CR&R responsibilities based on requirements contained in the Hauler Agreement. o New regulatory developments that may impact the provision of residential solid waste services. Meeting documents will be forwarded to all stakeholders prior to the meeting in order to allow each participant adequate time to prepare for the meeting. HF&H will take the minutes of the meeting and, subsequently, distribute the meeting summary, which includes tasks discussed at the meeting, parties responsible for completing these tasks, and dates for which tasks are due. Task 2D: Review of Public Outreach Materials Challenge: The new two -cart collection system will encourage residents to separate trash (if residents choose to do so) and recyclables and will require ongoing efforts to educate the public. HF&H Solution: Based on our experience reviewing public outreach strategies and materials in dozens of local communities, HF&H will coordinate with CR&R to ensure that ongoing public outreach efforts are effective. Task 2E: Verify Achievement of Diversion Requirement Challenge: The contract requires CR&R to divert 45% of the waste collected and contains financial penalties assessed on a per ton basis if the diversion target is not achieved. HF&H Solution: HF&H Consultants, LLC Page A-5 HF&H will monitor CR&R's diversion on a monthly basis for compliance with terms of the Hauler Agreement and calculate penalties if the required diversion is not achieved. HF&H will track year-to-date performance of diversion to monitor compliance. Task 2F: Review Annual Compensation Adjustment Calculation Challenge: The contract provides for an annual compensation adjustment using a formula components and the cost of disposal at the Change County landfill system. The rate adjustment formula contains a variety of caps and limits on future rate adjustments. HF&H Solution: HF&H will verify the accuracy of the indices and supporting computations used in CR&R's compensation adjustment request and confirm that it is consistent with the terms of the Hauler Agreement. HF&H Consultants, CI_C Page A-6 EXHIBIT B SCHEDULE OF BILLING RATES Fees HF&H will provide our services based on time and materials. The estimated cost for Task 1 *: Transition Assistance: $29,500.00 The estimated cost for Task 2*: Ongoing Contract Management Assistance is $49,500.00 for a twelve-month period. The total cost for Tasks 1 and 2 is estimated not -to -exceed $79,000.00 *The cost estimate is based on performing the specific contract management tasks described above under the "Scope of Work" and assumes that City staff will perform other tasks not included in the Scope of Work such as day-to-day coordination with CR&R's field personnel or residential customers regarding service requests, missed pickups, customer complaints, or other routine operations matters. If HF&H is requested to participate in additional activities, HF&H will participate for an additional fee based on time and materials. HF&H will bill the City once per month based on the number of hours worked multiplied by our hourly billing rates, plus expenses incurred. Payment is due within thirty (30) days of approval of invoice. Hourly rates for our consultants during the initial term of the Agreement are as follows: Position Hourly Rate President/Senior Vice President: $259 Vice President: $235 Director/Sr. Project Manager: $219 Project Manager: $199 to $215 Senior Associate: $145 to $165 Associate Analyst: $135 Assistant Analyst: $105 Administrative Staff: $95 Intern Consultant: $45 Expenses Mileage: $0.555 per mile* Document reproduction (black and white): $0.15 per page** HF&H Consultants, LLC Page B-1 Color document reproduction: $0.75 cents per page** Outside document reproduction/couriers/postage Actual Public conveyances and parking: Actual All other out-of-pocket expenses: Actual *Or as adjusted by IRS allowance ** Over 20 pages per run Adjusted Position Hourly Rates In the event the City opts to extend the Agreement, pursuant to Section 1 of the Agreement as amended, the rates and compensation for the Ongoing Contract Management Assistance Task (Task 2) shall be adjusted each year beginning April 1, 2015, based on an annual CPI adjustment as further detailed below. Upon the first anniversary of April 1, 2014 and upon each anniversary thereafter, the rates and compensation set forth in Exhibit B ('Billing Rates") shall be adjusted in proportion to changes in the Consumer Price Index, subject to the maximum adjustment set forth below. Such adjustment shall be made by multiplying the Billing Rates in Exhibit B by a fraction, the numerator of which is the value of the Consumer Price Index for the calendar month three (3) months preceding the calendar month for which such adjustment is to be made, and the denominator of which is the value of the Consumer Price Index for the same calendar month immediately prior to April 1, 2014. The Consumer Price Index to be used in such calculation is the "Consumer Price Index, All Items, 1982-84=100 for All Urban Consumers (CPI -U)", for the Los Angeles -Riverside - Orange County Metropolitan Area, published by the United States Department of Labor, Bureau of Labor Statistics. If both an official index and one or more unofficial indices are published, the official index shall be used. If said Consumer Price Index is no longer published at the adjustment date, it shall be constructed by conversion tables included in such new index. In no event, however, shall the amount payable under this Agreement be reduced below the Billing Rates in effect immediately preceding such adjustment. The maximum adjustment increase to the Billing Rates, for any year where an adjustment is made pursuant to this Section, shall not exceed 2.5% of the Billing Rates in effect immediately preceding such adjustment. HF&H Consultants, LLC Page B-2 �E.wvoRT CITY OF NEWPORT BEACH Cq<!FORt,P City Council Staff Report Agenda. Item No. 21 November 26, 2013 TO: HONORABLE MAYOR AND MEMBERS OF THE CITY COUNCIL FROM: Dave Kiff, City Manager 949-644-3001, dkiff(a)newportbeachca.gov Mark Harmon, Municipal Operations Department Director 949 644-3055, mharmon(onewportbeachca.gov PREPARED BY: Mark Harmon, Municipal Operations Department Director APPROVED: TITLE: Contract Amendment No. Three Between City and HF&H Consultants, LLC (HF&H) for Residential Solid Waste Transition and Contract Management Services RECOMMENDATION: Authorize Mayor Curry to sign the Contract Amendment (Attachment A) between City and HF&H for Residential Solid Waste Transition and Contract Management Services. FINANCIAL: The not to exceed (NTE) compensation of the scope of services outlined in Exhibit A of Attachment A is $79,000.00 The current adopted budget includes sufficient funding in the Refuse Division Account 3150-8250 for this work. �7FYd�b�9[�7DF At the April 23, 2013 meeting, City Council approved a Request for Proposal document for residential solid waste services and transfer station operations. In June 2013, the City entered into a contract with HF&H to work with staff to evaluate the seven (7) proposals received for these services. The evaluation was completed in August of 2013. Two amendments to the Contract were entered into, and entailed the following scope of services: 1) Amendment No. One - Evaluation/Assistance with the proposal by the City employees' representative, Newport Beach Employees League (N.B.E.L.). 2) Amendment No. Two - Evaluation and negotiation with three firms selected by City Council for further review: CR&R Incorporated, Rainbow Environmental and Ware Disposal Co. Contract Amendment #3 between City and HF&H Consultants, LLC (HF&H) for Residential Solid Waste Transition and Contract Management Services November 26, 2013 Page 2 At the November 12, 2013 meeting, City Council approved an agreement with CR&R Incorporated to provide residential solid waste services and transfer station operations for the City. It is anticipated that these services will begin in late March of 2014. Staff is recommending that the City enter into a third and final amendment with HF&H for work in two areas. The first area consists of assistance with the transition from City provided services to expanded services with CR&R Incorporated. In the second area, HF&H will provide ongoing contract management assistance for the first year of operation with CR&R Incorporated. This work is outlined in Exhibit A of Amendment No. Three. The first year of operations with CR&R Incorporated will be critical to the long term success of the Agreement. Assistance from HF&H will provide for a smooth, successful transition. ENVIRONMENTAL REVIEW Staff recommends the City Council find this action is not subject to the California Environmental Quality Act ("CEQA") pursuant to Sections 15060(c)(2) (the activity will not result in a direct or reasonably foreseeable indirect physical change in the environment) and 15060(c)(3) (the activity is not a project as defined in Section 15378) of the CEQA Guidelines, California Code of Regulations, Title 14, Chapter 3, because it has no potential for resulting in physical change to the environment, directly or indirectly. NOTICING: The agenda item has been noticed according to the Brown Act (72 hours in advance of the meeting at which the City Council considers the item). Submitted Mark Harmon Director Attachment A: Amendment No. Three to Professional Services Agreement With HF&H Consultants, LLC for Evaluation of Residential Solid Waste Collection Services Proposals AMENDMENT NO. THREE TO PROFESSIONAL SERVICES AGREEMENT WITH HF&H CONSULTANTS, LLC FOR EVALUATION OF RESIDENTIAL SOLID WASTE COLLECTION SERVICES PROPOSALS THIS AMENDMENT NO. THREE TO PROFESSIONAL SERVICES AGREEMENT ("Amendment No. Three") is made and entered into as of this 27th day of November, 2013 ("Effective Date"), by and between the CITY OF NEWPORT BEACH, a California municipal corporation and charter city ("City"), and HF&H CONSULTANTS, LLC, a California limited liability company ("Consultant"), whose address is 19200 Von Karman Ave, Suite 360, Irvine CA 92612, and is made with reference to the following: RECITALS A. On June 28, 2013, City and Consultant entered into a Professional Services Agreement ("Agreement") to conduct an evaluation of residential solid waste collection services proposals ("Project"). B. On August 12, 2013, City and Consultant entered into Amendment No. One to the Agreement ("Amendment No. One") to reflect additional Services not included in the Agreement and to increase the total compensation. C. On September 25, 2013, City and Consultant entered into Amendment No. Two to the Agreement ("Amendment No. Two") to reflect additional Services not included in the Agreement or any prior amendments and to increase the total compensation. D. City desires to enter into this Amendment No. Three to reflect additional Services not included in the Agreement or any prior amendments, to extend the term of the Agreement to March 31, 2015 and to increase the total compensation. E. City and Consultant mutually desire to amend the Agreement, as provided below. NOW, THEREFORE, it is mutually agreed by and between the undersigned parties as follows: 1. TERM Section 1 of the Agreement is amended in its entirety and replaced with the following: "The term of this Agreement shall commence on June 28, 2013, and shall terminate on March 31, 2015, unless terminated earlier as set forth herein. At the City's sole discretion, the term of the Agreement may be extended up to three (3) times for an additional one (1) year per extension by written amendment to the Agreement." 2. SERVICES TO BE PERFORMED Exhibit A to the Agreement shall be supplemented to include the Scope of Work to Provide Transition and Contract Management Services, attached hereto as Exhibit A and incorporated herein by reference ("Services" or "Work"). Exhibit A of the Agreement, Exhibit A of Amendment No. One, Exhibit A of Amendment No. Two and Exhibit A of Amendment No. Three shall collectively be known as "Exhibit A". The City may elect to delete certain Services within the Scope of Services at its sole discretion. 3. COMPENSATION TO CONSULTANT Section 4.1 of the Agreement is amended in its entirety and replaced with the following: "City shall pay Consultant for the Services on a time and expense not -to - exceed basis in accordance with the provisions of this Section and the Schedule of Billing Rates attached hereto as Exhibit B and incorporated herein by reference. Consultant's compensation for all Work performed in accordance with this Agreement, including all reimbursable items and subconsultant fees, shall not exceed One Hundred Ninety -Seven Thousand Eight Hundred Dollars and 00/100 ($197,800.00) during the term of this Agreement as amended herein, without prior written authorization from City. No billing rate changes shall be made during the term of this Agreement without the prior written approval of City." The total amended compensation reflects Consultant's additional compensation for additional Services to be performed in accordance with this Amendment No. Three, including all reimbursable items and subconsultant fees, in an amount not to exceed Seventy -Nine Thousand Dollars and 00/100 ($79,000.00). Should the City exercise its option to extend the Agreement as provided for in Section 1 of the Agreement, as amended, compensation during the extended Term or Terms shall be in substantial conformance with Exhibit B to Amendment No. Three. 4. INTEGRATED CONTRACT Except as expressly modified herein, all other provisions, terms, and covenants set forth in the Agreement shall remain unchanged and shall be in full force and effect. [SIGNATURES ON NEXT PAGE] HF&H Consultants, LLC Page 2 IN WITNESS WHEREOF, the parties have caused this Amendment No. Three to be executed on the dates written below. APPROVED AS TO FORM: CITY ATTORNEY'S OFFICE Date: I -FV I � CITY OF NEWPORT BEACH, a California municipal corporation By: �U A , � By: Aaron C. I arp Keith D. Curry City Attorney Mayor ATTEST: Date: CONSULTANT: HF&H Consultants, LLC, a California limited liability company By: By: Leilani I. Brown Laith Ezzet City Clerk Senior Vice President [END OF SIGNATURES] Attachments: Exhibit A — Scope of Work to Provide Transition and Contract Management Services Exhibit B — Schedule of Billing Rates HF&H Consultants, LLC Page 3 I N..ifTon-I Scope of Work to Provide Transition and Contract Management Services Background At the City Council meeting on November 12, 2013, the City of Newport Beach City Council voted to outsource residential solid waste collection and awarded an agreement (Hauler Agreement) to CR&R. The term of the negotiated Hauler Agreement is seven (7) years, beginning March 31, 2014, with a City option to extend the Hauler Agreement for up to three (3) additional years. Four (4) communities in the City receive residential service under other exclusive collection agreements with private haulers: • Newport Coast and Santa Ana Heights, which are serviced by CR&R; and, • Bonita Canyon Subdivision/Belcourt and Newport Terrace, which are serviced by Waste Management. The City also has separate contracts with: • Ware Disposal for City facilities collection; • Rainbow Environmental Services for collection of beach containers; • Robert's Disposal for collection of street and park containers; and, • Athens Services for street sweeping. Project Objective The City has requested HF&H to assist in monitoring the transition from City solid waste collection service to CR&R's service, and to subsequently provide contract management and oversight to ensure CR&R complies with the terms of the Hauler Agreement for the services areas previously served by City crews. Scope of Work Task 1: Transition Assistance (to be completed by the date CR&R begins residential solid waste collection service except as noted**) The City is transitioning to a private waste collector and transitioning from unlimited, once per week, manual trash collection in customer—provided containers, to a two -cart automated collection system. Under the new two -cart system, each residential customer will be provided one or more refuse containers and, at the customer's option, a recycling container (recycling container is optional) (size selected by customer). Use of the recycling container by residents is optional. A portion of the refuse container material will be processed at a material recovery facility to recover recyclables and green waste. The City and CR&R will need to undertake numerous tasks in order to ensure a smooth transition. HF&H has assisted cities through this process to minimize disruption to customers and to ensure programs are properly implemented in a timely manner. HF&H Consultants, LLC Page A-1 HF&H will review the detailed transition plan to be developed by CR&R and monitor it for consistency with the Hauler Agreement requirements. CR&R's transition plan will need to address, among other items, the following: Cart and container design requirements Container delivery plan • Solid waste vehicle requirements • Employment of former City employees • List of drivers, including documentation of appropriate class licenses • Routing schedule and coordination with street sweeping services • Procedures for identifying, removing and recycling of residents' existing cans • Public education and outreach during the transition period o Cart selection mailing o Initial transition mailing(s) prior to the start of collection services o Website o Semi-annual notice/Newsletter—schedule o Quarterly notice/Newsletter — schedule o Corrective action notices • Notification to City of dedicated Route Supervisor, and Contract and Service Liaisons • Purchase of City collection vehicles within thirty (30) days of Hauler Agreement execution • Customer service surveys at completion of six (6) months of service* The following tasks proposed by HF&H are for the transition assistance and ongoing contract management assistance associated with the Hauler Agreement between the City and CR&R and do not include performance of these tasks for other agreements executed by the City. HF&H will assist with the following services: Task 1A: Develop and Monitor Detailed Transition Calendar and Hauler Requirements Checklist During the transition, it is critical that key tasks are completed by certain dates. Examples include obtaining equipment, receiving and testing route data, public education, and community workshops. HF&H Consultants, LLC Page A-2 Challenge: Many of the transition tasks are successive and dependent upon the successful completion of previous tasks. If tasks are missed or delayed there is the potential for equipment delivery delays, inadequate public education and outreach, insufficient driver familiarity with route challenges, and other issues. HF&H Solution: HF&H will develop a comprehensive Transition Schedule and CR&R Requirements Checklist to guide the transition process. HF&H will monitor transition progress and compliance in meeting deadlines by meeting with CR&R and City staff on a periodic basis during the transition period. This task will also include interim telephone conversations between HF&H staff, CR&R, and/or City staff. Task 18: Review and Revision of Public Outreach Materials The City's residents have historically received service from municipal crews and have used resident- provided containers and bags for mixed solid waste. Under the new Hauler Agreement, residents will receive CR&R-provided refuse and recycling carts (the later if desired), and will be allowed to place additional solid waste in their own containers and bags for collection. There are also new services included in the new Hauler Agreement such as a Sharps collection program, enhanced bulky item collection, and door-to-door household hazardous waste collection. Challenge: Residents must be made aware of and understand the new collection and enhanced program options available under the new Hauler Agreement. A successful transition will require thoughtful and accurate public education and outreach. Exhibit B, Section B.7 of the Hauler Agreement requires CR&R to develop printed public education materials, a dedicated web site page for City - specific information, and classroom education curriculum. HF&H Solution: HF&H will review public education and outreach materials developed by CR&R for accuracy and consistency with the provisions of the Hauler Agreement. It is HF&H's understanding that CR&R will be conducting a series of public meetings to provide residents with information on the new services; HF&H will review the meeting -content developed by CR&R for these meetings. Task 1C: Review Reporting Forms The Hauler Agreement requires CR&R to submit monthly and quarterly reports. Challenge: Accurate and comprehensive reporting by CR&R is imperative to ensure that the City is in compliance with State diversion requirements. Under AB 939, HF&H Consultants, LLC Page A-3 jurisdictions are required to submit information to CalRecycle on solid waste diversion programs including descriptions of the programs, and tonnage diverted by material for each program. HF&H Solution: HF&H will review the hauler reporting forms for consistency with the Hauler Agreement requirements. Task 2: Ongoing Contract Management Assistance Task 2A: Develop CR&R Compliance Matrix and Hauler Agreement Summary Sheet Challenge: Ensure CR&R compliance with new Hauler Agreement. The City's new Hauler Agreement includes reporting, minimum diversion, compensation adjustment, public education, and additional service and facility use requirements. CR&R's negotiated rates include performance of these requirements and it is important that the City is confident that these requirements are being met in their entirety. HF&H Solution: HF&H will develop a CR&R compliance matrix which will be reviewed at each meeting with CR&R and the City to ensure compliance with all contractual requirements. Additionally, HF&H will develop a Hauler Agreement summary for the City which categorizes requirements such as new services (e.g., bulky item, household hazardous waste, sharps, and abandoned item collection). This document will allow the City to easily provide information to residents and City staff regarding new and enhanced programs and assist in CR&R compliance. Task 28: Review of Hauler Reports Challenge: The City is required to meet certain diversion requirements. HF&H Solution: HF&H will review CR&R's reports submitted to the City to ensure that the information is consistent with the Hauler Agreement requirements. In addition, HF&H will perform trend analyses on tonnage data submitted by CR&R to the City and present our findings during regular meetings. These analyses allow real-time tracking of new solid waste programs by measuring the generation of different types of waste (such as refuse disposed, and recyclables recovered) over an extended period of time. Task 2C: Meetings with CR&R and City Challenge: HF&H Consultants, LLC Page A-4 Address CR&R compliance, diversion, or reporting issues before they become problems. If CR&R reports are not reviewed on a monthly basis, issues can be overlooked, and these issues that may have been easily resolved can turn into compliance issues for the City. HF&H Solution: HF&H has developed strategies to ensure CR&R compliance, assess program issues/concerns, and expedite program data and information collection. HF&H understands that City staff time is valuable, and these strategies have evolved over the course of our engagements in order to maximize the effectiveness of our meetings and to ensure efficient use of resources. The items contained in our meeting documents will include, but are not limited to: o Trend analyses of tonnage in order to track progress and discern anomalies. o A matrix of CR&R responsibilities based on requirements contained in the Hauler Agreement. o New regulatory developments that may impact the provision of residential solid waste services. Meeting documents will be forwarded to all stakeholders prior to the meeting in order to allow each participant adequate time to prepare for the meeting. HF&H will take the minutes of the meeting and, subsequently, distribute the meeting summary, which includes tasks discussed at the meeting, parties responsible for completing these tasks, and dates for which tasks are due. Task 2D: Review of Public Outreach Materials Challenge: The new two -cart collection system will encourage residents to separate trash (if residents choose to do so) and recyclables and will require ongoing efforts to educate the public. HF&H Solution: Based on our experience reviewing public outreach strategies and materials in dozens of local communities, HF&H will coordinate with CR&R to ensure that ongoing public outreach efforts are effective. Task 2E: Verify Achievement of Diversion Requirement Challenge: The contract requires CR&R to divert 45% of the waste collected and contains financial penalties assessed on a per ton basis if the diversion target is not achieved. HF&H Solution: HF&H Consultants, LLC Page A-5 HF&H will monitor CR&R's diversion on a monthly basis for compliance with terms of the Hauler Agreement and calculate penalties if the required diversion is not achieved. HF&H will track year-to-date performance of diversion to monitor compliance. Task 2F: Review Annual Compensation Adiustment Calculation Challenge: The contract provides for an annual compensation adjustment using a formula defined in the Hauler Agreement based on published price indices for various cost components and the cost of disposal at the Orange County landfill system. The rate adjustment formula contains a variety of caps and limits on future rate adjustments. HF&H Solution: HF&H will verify the accuracy of the indices and supporting computations used in CR&R's compensation adjustment request and confirm that it is consistent with the terms of the Hauler Agreement. HF&H Consultants, LLC Page A-6 EXHIBIT B SCHEDULE OF BILLING RATES Fees HF&H will provide our services based on time and materials. The estimated cost for Task 1 *: Transition Assistance: $29,500.00 The estimated cost for Task 2*: Ongoing Contract Management Assistance is $49,500.00 for a twelve-month period. The total cost for Tasks 1 and 2 is estimated not -to -exceed $79,000.00 *The cost estimate is based on performing the specific contract management tasks described above under the "Scope of Work" and assumes that City staff will perform other tasks not included in the Scope of Work such as day-to-day coordination with CR&R's field personnel or residential customers regarding service requests, missed pickups, customer complaints, or other routine operations matters. If HF&H is requested to participate in additional activities, HF&H will participate for an additional fee based on time and materials. HF&H will bill the City once per month based on the number of hours worked multiplied by our hourly billing rates, plus expenses incurred. Payment is due within thirty (30) days of approval of invoice. Hourly rates for our consultants during the initial term of the Agreement are as follows: Position Hourly Rate President/Senior Vice President: $259 Vice President: $235 Director/Sr. Project Manager: $219 Project Manager: $199 to $215 Senior Associate: $145 to $165 Associate Analyst: $135 Assistant Analyst: $105 Administrative Staff: $95 Intern Consultant: $45 Expenses Mileage: $0.555 per mile* Document reproduction (black and white): $0.15 per page** HF&H Consultants, LLC Page B-1 Color document reproduction: $0.75 cents per page** Outside document reproduction/couriers/postage Actual Public conveyances and parking: Actual All other out-of-pocket expenses: Actual *Or as adjusted by IRS allowance ** Over 20 pages per run Adjusted Position Hourly Rates In the event the City opts to extend the Agreement, pursuant to Section 1 of the Agreement as amended, the rates and compensation for the Ongoing Contract Management Assistance Task (Task 2) shall be adjusted each year beginning April 1, 2015, based on an annual CPI adjustment as further detailed below. Upon the first anniversary of April 1, 2014 and upon each anniversary thereafter, the rates and compensation set forth in Exhibit B ('Billing Rates") shall be adjusted in proportion to changes in the Consumer Price Index, subject to the maximum adjustment set forth below. Such adjustment shall be made by multiplying the Billing Rates in Exhibit B by a fraction, the numerator of which is the value of the Consumer Price Index for the calendar month three (3) months preceding the calendar month for which such adjustment is to be made, and the denominator of which is the value of the Consumer Price Index for the same calendar month immediately prior to April 1, 2014. The Consumer Price Index to be used in such calculation is the "Consumer Price Index, All Items, 1982-84=100 for All Urban Consumers (CPI -U)", for the Los Angeles -Riverside - Orange County Metropolitan Area, published by the United States Department of Labor, Bureau of Labor Statistics. If both an official index and one or more unofficial indices are published, the official index shall be used. If said Consumer Price Index is no longer published at the adjustment date, it shall be constructed by conversion tables included in such new index. In no event, however, shall the amount payable under this Agreement be reduced below the Billing Rates in effect immediately preceding such adjustment. The maximum adjustment increase to the Billing Rates, for any year where an adjustment is made pursuant to this Section, shall not exceed 2.5% of the Billing Rates in effect immediately preceding such adjustment. HF&H Consultants, LLC Page B-2 N c1� AMENDMENT NO. TWO TO j PROFESSIONAL SERVICES AGREEMENT r WITH HF&H CONSULTANTS, LLC FOR �J EVALUATION OF RESIDENTIAL SOLID WASTE COLLECTION SERVICES PROPOSALS THIS AMENDMENT NO. TWO TO PROFESSIONAL SERVICES AGREEMENT ("Amendment No. Two") is made and entered into as of this 25th day of September, 2013 ("Effective Date"), by and between the CITY OF NEWPORT BEACH, a California municipal corporation and charter city ("City"), and HF&H CONSULTANTS, LLC, a California limited liability company ("Consultant"), whose address is 19200 Von Karman Ave, Suite 360, Irvine, CA 92612, and is made with reference to the following: RECITALS A. On June 28, 2013, City and Consultant entered into a Professional Services Agreement ("Agreement") to conduct an evaluation of residential solid waste collection services proposals ("Project"). B. On August 12, 2013, City and Consultant entered into Amendment No. One to the Agreement ("Amendment No. One") to reflect additional services not included in the Agreement and to increase the total compensation. C. City desires to enter into this Amendment No. Two to reflect additional Services not included in the Agreement, or any prior amendments, and to increase the total compensation. D. City and Consultant mutually desire to amend the Agreement, as provided below. NOW, THEREFORE, it is mutually agreed by and between the undersigned parties as follows: 1. SERVICES TO BE PERFORMED Exhibit A to the Agreement shall be supplemented to include the Scope Of Work to Update Evaluation and Assist in Negotiation of The City's Residential Solid Waste Collection Agreement, dated September 12, 2013, attached hereto as Exhibit A and incorporated herein by reference ("Services" or "Work"). Exhibit A of the Agreement, Exhibit A of Amendment No. One and Exhibit A of Amendment No. Two shall collectively be known as "Exhibit A." The City may elect to delete certain Services within the Scope of Services at its sole discretion. 2. COMPENSATION TO CONSULTANT Section 4.1 of the Agreement is amended in its entirety and replaced with the following: "City shall pay Consultant for the Services on a time and expense not -to - exceed basis in accordance with the provisions of this Section and the Schedule of Billing Rates attached hereto as Exhibit B and incorporated herein by reference. Consultant's compensation for all Work performed in accordance with this Agreement, including all reimbursable items and subconsultant fees, shall not exceed One Hundred Eighteen Thousand and Eight Hundred Dollars and 001100 ($118,800.00), without prior written authorization from City. No billing rate changes shall be made during the term of this Agreement without the prior written approval of City." The total amended compensation reflects Consultant's additional compensation for additional Services to be performed in accordance with this Amendment No. One, including all reimbursable items and subconsultant fees, in an amount not to exceed Thirty Five Thousand Nine Hundred Dollars and 001100 ($35,900.00). 3. INTEGRATED CONTRACT Except as expressly modified herein, all other provisions, terms, and covenants set forth in the Agreement shall remain unchanged and shall be in full force and effect. [SIGNATURES ON NEXT PAGE) HF&H Consultants, LLC Page 2 IN WITNESS WHEREOF, the parties have caused this Amendment No. Two to be executed on the dates written below. APPROVED AS TO FORM: CITY ATTORN Y' OFFICE Date: ��� �� 3 Aaron C. Harp City Attorney ATTEST: Date: "� I r By: Ail— Leilani I. Brown City Clerk CITY OF NEWPORT BEACH, a California municipal corporation Date: 5\'trt�x'3 By: DaveK-ifr City Manager CONSULTANT: HF&H Consultants, LLC, a California lipiteo liability company Date: ,g11R1 i3 By: 7417 L ' h Ezzet v Senior Vice Pres Date: ent By:" Y Joh arnk Sec etary [END OF SIGNATURES] Attachments: Exhibit A – Scope of Work to Update Evaluation and Assist in Negotiation of The City's Residential Solid Waste Collection Agreement, September 12, 2013 Exhibit B – Schedule of Billing Rates HF&H Consultants, LLC Page 3 EXHIBIT A SCOPE OF WORK SCOPE OF WORK TO UPDATE EVALUATION AND ASSIST IN NEGOTIATON OF THE CITY'S RESIDENTIAL SOLID WASTE COLLECTION AGREEMENT SEPTEMBER 12, 2013 The City of Newport Beach issued a Request for Proposals (RFP) dated May 13, 2013 for residential solid waste collection services. Proposals were received on June 28, 2013 from seven (7) proposers, including six (6) private haulers and one (1) from the Newport Beach Employee League. At the September 10, 2013 City Council meeting, the Newport Beach City Council voted to authorize City staff to negotiate a contract for residential trash collection that would bring semi -automated collection to the City. Staff was instructed to negotiate with either CR&R, Ware Disposal, or Rainbow Disposal, considering customer satisfaction surveys and program quality as well as cost. The agreement negotiated with the selected proposer will then be presented to the City Council for consideration. The City has requested HF&H Consultants to assist with updating the evaluation for the three selected proposers (CR&R, Ware, Rainbow), and drafting and negotiating the final agreement with one proposer to be selected by the City. Scope of Work Our specific scope of work will include: Task A: Update Evaluation HF&H will update its evaluation for the three selected proposers: CR&R, Rainbow and Ware. Updates will address the following: 1. Unique Services and Other Features Proposed — HF&H will compare special programs proposed by the haulers, including related costs, if any. HF&H will work with the City to determine if there are additional services that may be added through negotiations. 2. Satisfaction Survev — HF&H will assist the City in developing questions for a survey to be conducted by a polling company, and determining cities to be polled. HF&H will meet, in person or on a conference call, with the City and a polling company to review survey questions and other survey details. 3. Reference Checks — HF&H will interview contract managers at additional municipal customers for the three selected proposers. 4. Compensation Summary — HF&H will summarize proposed compensation for each of the three selected proposers, both for core services and for the total compensation requirement assuming all optional service enhancements are subscribed to by the City. HF & H Consultants, LLC Page A-1 5. Review of Sloan -Vasquez Material — HF&H will review, and address as applicable, information to be submitted to the City by Sloan -Vasquez. 6. Prepare Report Addendum — HF&H will draft a report incorporating the results of this Task A. HF&H will submit the report to City staff for comment and make one set of revisions based on staff feedback. Task B: Finalization of Collection Agreement 1) Revise Agreement — HF&H will revise the draft agreement included in the RFP, addressing the following: a. Automation of Services — HF&H will revise agreement to reflect the transition to automated collection services. b. Performance Standards — HF&H will review performance standards in the draft agreement, including service requirements, events of default and causes for assessment of liquidated damages, and may include additional standards if enhancements are identified. c. Hauler -Specific Terms — HF&H will update the agreement to reflect the selected hauler's name, proposed compensation rates, specific service arrangements identified in the proposal, and proposed service enhancements, if any. d. Optional Services — HF&H will include the hauler's proposed programs for the optional services requested by the City in the RFP. Proposed compensation by program will be included as an attachment to the agreement, providing the City Council the opportunity to subscribe to any or all of the optional services. 2) Draft Agreement Review — HF&H will submit the revised draft agreement to the City for review by staff and City Attorney. City staff should compile all comments into one redline, making changes directly in the electronic agreement file. We will make one round of revisions based on comments. 3) Submittal of Draft Agreement to Proposer — HF&H will submit the agreement to the selected hauler for review, after updating based on City review. We will instruct the selected hauler to indicate acceptance of the agreement or to submit all comments in writing by a set deadline. Only the redline changes will be subject to negotiation, as the proposer did not take any exceptions to the basic agreement. 4) Negotiations Meeting - After receiving and reviewing comments submitted by the hauler, HF&H will meet up to two times with City staff and the selected hauler to discuss and finalize contract terms and language. 5) Final Agreement Revisions — HF&H will revise the agreement after the negotiations meeting and submit the draft to the City for Council approval and signature. HF & H Consultants, LLC Page A-2 6) City Staff Report — HF&H will review and comment on City's staff report submitting the negotiated agreement and recommendation to the City Council for consideration. 7) _City Council Meeting Attendance — HF&H will attend one City Council meeting at which the agreement is presented for approval. Limitations The estimated cost assumes that the City Attorney will: 1) Finalize any attachments; 2) Obtain the labor and performance bond; 3) Draft the City refuse vehicle purchase agreement; 4) Draft the transfer station lease agreement (HF&H will review and provide comments); and, 5) Obtain agreement signatures. HF & H Consultants, LLC Page A-3 EXHIBIT B SCHEDULE OF BILLING RATES Fees We will perform the scope of work based on time and materials. The estimated cost is $35,900 and could be higher or lower than this amount depending on the number of meetings and the complexity of negotiations. We will bill you once per month based on the number of hours worked and expenses incurred. Payment is due within 30 days of invoicing. Hourly rates for professional and administrative personnel through December 31, 2013 are listed below. Position Rate Senior Vice President $255 Director $215 Manager $189-$209 Senior Associate $189 Associate Analyst $125-$135 Administrative Staff $80 Intern $45 Expenses will be billed as follows: Mileage $0.565 per mile (or as adjusted by IRS allowance) Document Reproduction (over 15 page run) $0.15 per page (black & white), $0.75 per page (color) Outside document reproduction/couriers/postage Actual Public conveyances and parking Actual All other out-of-pocket expenses Actual HF & H Consultants, LLC Page B-1 Workplan September 12, 2013 Page 4 1. Update Evaluation _. A. Unique Services and Other Features Proposed 4 _ 4 8 B. Satisfaction Survey ..... _ 4 8 - _. 12 C. Reference Checks 2 8 - 10 D.,Compensation Summary 2 _.. 8 - 10 E. ReNew of Sloan -Vasquez Submittal 2 4 _ - __. 6 F. Report Addendum _... 8 ._ 16 6 30 22 48 6 76 Subtotal: Task 1 Hours Subtotal: Task 1 Fees $ 5,610 $ 10,032 $ 1,140 $. 16,782 2. Finalization of Collection Agreement A Retise Agreement_ pre -negotiation 4 20 - 24 B Revise Agreement for City feedback, submit to hauler 2 _ 4 - 6 C. Two Negotiation Meetings - prepare for and attend _ 8 _ 1018 18 D Finalize Agreement Based on Negotiations 3 6 - 9 _ E. Review and Comment on City Staff Report _- _ 1 F. RWew and Comment on Transfer Station Lease Agreement 2 4 G Prepare Presentation Slides 1 _. 3 4 H. Prepare for and Attend City Council Meeting for Consideration of Agreement 8 8 - _ _16 Subtotal: Task 2 Hours 29 56 - 85 Subtotal: Task Fees $ 7,395 $ .11,704 $ $_._. 19,099 Total Hours51 .....255 104 6 161 Hourly Rate._ .... $ $ _... 209 $ _ 190 Subtotal$ 13,005 $ 21,736 $ 1,140 $ 35,881 Expenses—._ _.... -_.. ...._.. ._...__ --.. $- 19 Total Fees and Expenses ._-. $ 35,900 September 12, 2013 Page 4 TO: FROM CITY OF NEWPORT BEACH City Council Staff Report Agenda Item No. 20 September 10, 2013 HONORABLE MAYOR AND MEMBERS OF THE CITY COUNCIL Dave Kiff, City Manager 949-644-3001 Mark Harmon, Municipal Operations Department Director 949 644-3055, mharmon(o)newportbeachca.gov PREPARED BY: Mark Harmon, Municipal Operations Department Director APPROVED: TITLE: Residential Solid Waste Service Proposals RECOMMENDATION: Receive and review the attached Consultants Report (Report) regarding proposals for residential solid waste services, and direct staff to negotiate with up to two service providers to prepare and finalize a contract that reflects either Path #1 or Path #2, and return to the City Council with a final contract for consideration and/or approval. FUNDING REQUIREMENTS: There is no funding requirement for Council to consider the proposals received in response to the Request for Proposal (RFP) issued by the City. Based on the responsive proposals received, the current cost to provide this service could be reduced by $14M to $17M over the initial seven (7) year term, depending on the collection method selected. DISCUSSION: Background. In Newport Beach, residents and businesses can receive trash collection in several different ways. If you live in a single family home (and some duplexes, triplexes, and other multi -family) in Corona del Mar, the Balboa Peninsula, Lido Isle, Linda Isle, Dover Shores, Balboa Island, Eastbluff, Westcliff, Newport Heights, Harbor View Hills, the Port Streets, Spyglass, Cameo Shores and Highlands, and several other communities, the city's employees pick up your trash manually. Residential Solid Waste Service Proposals September 10, 2013 Page 2 At any residence in Santa Ana Heights (east and west), Bayknolls, Belcourt, Newport Ridge, Newport Coast, Crystal Cove, Bonita Canyon and other areas, a private company picks up your trash using an automated cart -based collection system. If you live in a larger multi -family apartment or condo complex, interspersed across town but including areas like Park Newport, the Colony, Coronado, and more, in many cases a private sector collection company picks up your trash via bin or automated service. In some cases, like in Newport Crest, the City staff members pick up the trash. Recycling is done via a mixed -waste "Materials Recovery Facility" or MRF, whereby recyclables and waste are mixed together in transfer trucks, then taken to the MRF and placed on a conveyor belt where recyclables are removed from the waste stream via a semi -automated system. The City's 2010 Citizens Satisfaction Survey found that residents in all parts of town (private or public) were "very satisfied" with residential trash collection service. LEGEND .n a s.polne w =101E . 3.2.E 26-34 Q12a Satisfaction with residential trash collection services jd 344.2 A13M1ed _ 4 2 S.0 Vary Wilheo > her (no responses) 2010 Cily of NcNporl Beach Commuoily Survey Even while satisfaction is high, it is fairly unique that a community like ours has city workers picking up trash in many parts of town. We are the only Orange County city 2 Residential Solid Waste Service Proposals September 10, 2013 Page 3 that uses municipal workers to collect residential trash (Midway City Sanitary District, a special district in central Orange County, uses public employees to collect trash). We know of no other Orange County city that is considering moving to an in-house model like our own. As the Council is aware, the Council has directed the City Manager to aggressively examine opportunities to outsource services to the private sector where: • Customer service levels can be maintained or exceeded; and • Cost savings can be achieved — including long-term cost savings associated with pension and benefit costs that continue to rise beyond the rate of inflation. As a result, the City has contracted with the private sector (or other agencies) to provide services to the community like tree trimming, street sweeping, parking lot operation, parking meter operation, inspection services, construction management services, airborne law enforcement, park maintenance, facility maintenance, beach trash collection, economic development services, and more. The City's full-time equivalent staffing levels have gone from about 833 positions in Fiscal Year 2009-10 to about 736 FTEs upon the adoption of the FY 2013-14 budget this past June. A majority of these reductions we accomplished with attrition rather than layoff, although about a dozen full-time employees have been laid off with about 20 more part-time employees laid off. Wherever possible, the City has sought to buffer the impact of reductions by offering early retirement incentives, voluntary separation incentives, and kept jobs open and promotional for persons in positions subject to layoff. About the Refuse Division. The City's Refuse Division within the Municipal Operations Department (MOD) collects refuse manually from about 26,500 residential accounts. Unlike in most other communities, the collection, transfer, and disposal of refuse in most of Newport Beach is funded solely through the 1% Basic Levy" of property taxes that residents pay. This is a requirement of Measure Q, a voter - approved amendment to the City's municipal code that said that most Newport Beach single family homes would only pay for trash collection using proceeds from property taxes, not via a special fee or add-on to the property tax bill. Readers can look at Newport Beach Municipal Code §6.04.170 to see Measure Q. Only the voters can change Measure Q. As such, in most of Newport Beach, the cost of trash collection service (and any increases thereto, regardless of who is providing the service) must be paid for by the City within the 1 % Basic Levy. In other parts of Newport Beach, residents pay the 1 % Basic Levy and pay roughly $220-$240/year for trash collection. Newport Beach does levy a recycling charge per household — this charge is about $3 per month, intended to cover the Materials Recycling Facility's costs. 7 Residential Solid Waste Service Proposals September 10, 2013 Page 4 The budget for the Refuse Division as adopted in FY 2013-14 is $5,697,446. This includes salaries and benefits, vehicle replacement allotments, fuel, truck service, certain contracts (like the CR&R Contract in the Newport Coast), tipping fees paid to dispose of trash in the landfills, the MRF's operational expense, and more. In the Refuse Division of the Municipal Operations Department, positions have changed/reduced since FY 2008-09 as shown below, such that sixteen (16) positions now collect the trash (incumbents in two of these are out on worker's comp leave): Position Title FY OS -09 FY 13-14 Refuse Wartier 1 11 5 Refuse Worker 11 14 11 Superintendent 1 i Transfer Station Crew Chief 1 10 Refuse Supervisor 1 1 Maintenance Aide 0.5 10 Total FTl=s 28.5 18 Request for Proposals Process. At the November 27, 2012 City Council meeting, Council directed staff to negotiate a contract with HF&H Consultants (HF&H) to develop an RFP to solicit proposals for providing residential refuse collection services for the areas of the City currently serviced by municipal employees. HF&H is a firm that has provided solid waste consulting services to multiple municipalities in Los Angeles and Orange Counties and also has evaluated the proposals received. This work included reviewing each proposal for completeness and accuracy, preparing follow-up questions for proposers, clarifying unresolved issues, comparing proposed costs to current City services, conducting reference checks for lowest responsive proposals and preparing the final evaluation report. The Council asked HF&H to invite proposals for trash collection services in two paths, as follows: • Path #1 — Mirror the same service provided today. Use hardware store purchased cans, customers can put out any amount of cans, no recycling at home, staff will pick up extra trash and trash placed in bags, and more. • Path #2 — A semi -automated system whereby customers could have any number of wheeled carts, any of three cart sizes (from small to medium to large — or a mix of these), recycling at home would be voluntary and available only if someone requested a mixed recyclables cart, and staff would still pick up extra trash not in the a Residential Solid Waste Service Proposals September 10, 2013 Page 5 carts, and more. In some parts of town, full automation may not be feasible, so a semi -automated model (roll cans to the back of the truck and flip them in with an automated lift) could be proposed there. In both paths, the respondents would have to interview and offer jobs to all qualified city employees in the refuse division. Proposals. On May 13, 2013, the RFP was released and on June 28, 2013, seven (7) proposals were received. The following firms submitted proposals: • Arakelian Enterprises, Inc., dba Athens Services • CR&R Inc. • Newport Beach Employee League or NBEL (representing the City's existing solid waste employees). • Newport Recycles, JV • Rainbow Disposal Co., Inc. • Republic Services of Southern California, LLC • Ware Disposal Co., Inc. HF&H submitted the attached Report to the City (see Attachment A). The Report included detailed analysis of the following: • The proposers and their experience providing municipal residential refuse collection. • Proposal information for Path 1 (Manual Collection) and Path 2 (Two -Cart Automated Collection). Path 2 Automated collection includes a voluntary option for residents if they want to separate their recyclables. • Core Services to be provided, including the unlimited weekly collection of solid waste including bulky item. • Optional Services, including household hazardous waste collection and container pull-out service for disabled residents. • Requirement that proposals include the hiring of any displaced City solid waste collection staff. • Proposed seven (7) year cost and required revenue. Proposed Cost. Please review Attachment A in detail in addition to this cost summary provided here. Two firms, Ware Disposal and CR&R, offer the lowest cost proposals under both the Path 1 method of collection, and the Path 2 method of collection. The lowest proposal for Path 1 (Ware) would save the City approximately $14M over the seven (7) year term, and the lowest proposal for Path 2 (CR&R) would save the City approximately $17M over the same 7 -year term. Residential Solid Waste Service Proposals September 10, 2013 Page 6 Per the RFP, and the proposals submitted by the firms, the cost proposed for services will be fixed for the term of the agreement, and can only increase by no more than 2.5% annually based on CPI percentages. This is consistent with the City's large contracts. Regarding fuel cost and landfill fees, those costs are direct pass-through to the City. If the County of Orange raises "tipping" or landfill fees, and/or if the compressed natural gas (CNG) supplier raises fuel costs, those two increases are independent of the contract and are passed directly through to the City at the increased rate. These costs are passed directly to the City today, and are expenses that are not controllable by either City provided services or outside contractors. A contract can limit cost volatility better than the City can, in part because of California's employment rules and our own personnel regulations. For example, the costs of pensions (via Cal -PERS rates, actuarial assumptions, and investment return), health care, negotiated wage increases and special pays, insurance, worker's compensation costs, and even equipment costs (replacement and maintenance) are not tied down if the City continues a service like trash collection. In addition to a fixed cost contract, the payment for residential refuse collection services will continue as it is today; refuse fees are paid from the 1% Basic Levy, and NOT charged separately to individual residents. If the costs of a contract agreement increase, that must be covered by the City's use of the 1 % Basic Levy and cannot be passed on to residents. About Quality and Current Services. This is perhaps the most -asked question we have gotten as this process has moved along: How can we be assured that the quality before contracting is the same or better than the quality after contracting? It's not easy, but it is clear. • Contract Terms. The best way to ensure quality services is via an effective agreement with specific customer service standards. Our maintenance standards within contracts for some services, like parks, are extensive and detailed. The proposed refuse contract is 46 pages long, with an additional 15 pages describing Service Scope requirements. Readers can see it attached to the Refuse RFP on the City's website. • Contract Management. In line with a good contract is good contract management, and the City's staff is familiar with and has expertise in this area, given the multiple contracts we manage throughout multiple departments. Staffing. Due to retirements and transfers, the crew of refuse collectors was reduced from 25 refuse haulers in the FY 2008-09 Operating Budget to 16 refuse collectors in the current year (FY13/14 Operating Budget). Currently, two refuse collectors are on workers compensation leave, leaving a crew of 14 collectors to perform the work. This reduction in personnel has resulted in a significant increase in overtime (OT) costs. Residential Solid Waste Service Proposals September 10, 2013 Page 7 In FY12/13, the 22 member refuse collection crew had a total of 167 hours in unscheduled OT costs for the 12 months. Yet through the first five pay periods since July 1, 2013, the 14 members of the refuse crew have worked 515 hours of unscheduled OT. This is not sustainable, either physically or financially. To help with the demand on the reduced number of staff and the long hours of heavy work, in August the City hired four temporary workers to assist with the collection of residential refuse. If refuse collection is retained in-house, staff would have to seek Council approval to hire additional refuse collectors. It makes less and less fiscal and practical sense for a California city to hire new public employees to work in an outdated manual collection system. There are two main reasons why: (1) manually lifting trash is injury -prone work; and (2) California's workers compensation system is among the most beneficial in the nation on the employee side. About Workers Compensation, Injuries, and Wages. In the past three years (July 2010 through July 2013) there have been 23 workers compensation cases for the refuse collectors, resulting in 678 hours of lost time. The manual collection method is very strenuous work for our collectors, with injuries to legs, shoulders, back and abdomen comprising the majority of the injuries over the past three years. It is understandable that residents appreciate the hard work that these individual do every day, however, it is not a safe method for collecting heavy containers full of trash. Reducing workers compensation claims is cited as one of the benefits of an automated collection method, regardless if it is a municipal or contractor provided service. The HF&H Report discusses salary and benefit costs in more detail, comparing the public sector wagers to the private. Generally, a refuse worker earning about $27/hour with the City could be earning about $22/hour with a private company. The RFP requires that the proposers interview and make job offers to qualified city employees. Page 10 of the RFP reads: Hire Qualified City Employees — the proposal shall interview City employees displaced by privatization that submit an application and make employment offers to applicants qualified for positions with the employer. We fully expect many if not all of our current refuse workers to either successfully secure other City jobs (there are four vacancies in MOD as we write this staff report) or transition to a new company, in a few cases being able to retire from City employment, secure a pension benefit, and keep working in Newport Beach on similar trash routes with the private company. About Equipment Replacement. The City currently has a fleet of 15 collection trucks to service the City. City Council Policy F-9 requires the replacement of refuse collection trucks following 8 years of service. Ten of the current collection trucks exceed the 8 year life expectancy; one truck has been in service 18 years, four at 16 years, one at 13 Residential Solid Waste Service Proposals September 10, 2013 Page 8 years, and 4 at 11 years of service. Although several of these trucks have had the body of the truck replaced, the overall replacement of collection vehicles must be scheduled if the service continues to be performed by City staff and equipment. The current cost of CNG refuse collection equipment is approximately $250,000 per truck, resulting in a $2.5 million pending cost for the City if this service stays in house. The City has about $4.3 million in reserves specifically for this purpose, but these are general fund dollars that could be used for other one-time projects, including new community facilities, neighborhood beautification, and more. The proposals from the private companies all include the cost of CNG vehicles and vehicle maintenance, yet they still provide significant savings operationally over the current system. About our Employees' Proposal. Working with the Orange County Employees Association (OCEA), the Newport Beach Employee League (a labor association representing the maintenance employee group in Newport Beach) submitted a proposal on behalf of the current refuse collection employees. Please see the proposal's full evaluation by HF&H in the attached Report. A few issues are worth addressing here: o Recycling Fee Revenue. NBEL reduced proposed annual compensation by what the City receives from residents to fund materials recovery ($3/month/household). No other proposer did this, nor should they have done this. It is revenue. Revenue is not a cost. It is used to offset collection costs in all outcomes — in-house, outsourced, Path 1, or Path 2. As a result, the NBEL proposal is understated by nearly $940,000. An "apples to apples" comparison would rectify this by adding the materials recovery cost back in to the NBEL proposal, and that is what HF&H did (this was rejected by the NBEL/OCEA representatives). o Current personnel costs may be understated. The NBEL proposal for Path 1 Collection maintains a staff of 18 collectors (see Staffing above). However, they did not include any additional costs for overtime, temporary workers, worker's comp, nor "one man packer pay," which is currently a requirement of the NBEL memorandum of understanding. o Cost Volatility. While this is not a detriment to the NBEL proposal, it is something that has been brought up in public meetings. An "in-house" system — even a very efficient one - does not have the same ability as a private sector proposal does to limit the City's exposure to certain variable costs — these include: 1. PERS rate changes 2. Negotiated salary increases via labor agreements 3. Worker's compensation costs; 4. Changes in workers' comp laws; and more. I Residential Solid Waste Service Proposals September 10, 2013 Page 9 Importantly, the State still does not allow the City to offer new hires a defined contribution retirement plan, so any new hires still have to be in defined benefit plans, which have significant cost and cost volatility even as employees contribute more towards them. Conclusion. We conclude this report with these thoughts to the Council, the public, and our colleagues who work with us. Trash collection is a service that has been mastered by the private sector, both in quality and efficiency. The communities around us — from our own Newport Coast and Crystal Cove to Laguna Beach to Irvine's Shady Canyon — would not tolerate less than stellar service. No city today is considering bringing the service in-house. Many in the community love this service and their refuse worker. Please know that we completely recognize why that is. We like them too. But this still is a service even in Newport Beach that eventually is likely to be outsourced. The City should not hire new municipal employees to do this injury -prone work, for their benefit and for the benefit of the community's long-term liabilities and pension/benefit costs. If there is a time to change who provides the service — not what quality service is provided - that time may be now. The proposers here are top-notch, and know how to provide a quality product with specific experience locally. With the relatively small number of employees affected, and with jobs available to them (some in the City, others with a new company), it makes sense to strongly consider this today. We are convinced that a quality company will hire our staff and/or that we can accommodate them in other MOD jobs, and that our staff members will remain working in our community at jobs that they like. The City has had to lay off hard-working employees since the recession in 2008. Each one of them has a face, a name, and a family. None of the employees we have let go to date have had the same advantage that our refuse workers have today. Other jobs await them - other good jobs. If the City is to effectively navigate a pension and fiscal challenge that lies ahead of any city, anywhere (especially in California), it should take this opportunity now and move to contract this service out. ENVIRONMENTAL REVIEW: Staff recommends the City Council find this action is not subject to the California Environmental Quality Act ("CEQA") pursuant to Sections 15060(c)(2) (the activity will not result in a direct or reasonably foreseeable indirect physical change in the environment) and 15060(c)(3) (the activity is not a project as defined in Section 15378) of the CEQA Guidelines, California Code of Regulations, Title 14, Chapter 3, because it has no potential for resulting in physical change to the environment, directly or indirectly. 9 Residential Solid Waste Service Proposals September 10, 2013 Page 10 i1ramrNIJRc The agenda item has been noticed according to the Brown Act (72 hours in advance of the meeting at which the City Council considers the item). Submitted by: marK Marmon Director Attachment: A. August 28, 2013- HF&H Consultants Report, Evaluation of Residential Solid Waste Services Proposals 1161 September 3, 2013 Mr. Mark Harmon General Services Director City of Newport Beach 592 Superior Avenue Newport Beach, California 92663 CITY OF NEWPORT BEACH Evaluation of Residential Solid Waste Services Proposals Dear Mr. Harmon: Attached please find our evaluation report for the residential solid waste services proposals for the City of Newport Beach. A summary of the proposed compensation is provided in Attachment 2 to the report. Please call me at (949) 251-8902 if you have any questions. Very truly yours, Laith Ezzet, CMC Senior Vice President Enclosure — As stated 11 CITY OF NEWPORT BEACH REVIEW OF RESIDENTIAL SOLID WASTE SERVICES PROPOSALS This memorandum summarizes the results of the solid waste proposal review performed by HF&H Consultants, LLC ("HF&H") for the City of Newport Beach ("City"). BACKGROUND Current Service Arrangements The City of Newport Beach provides residential solid waste collection service to most of the City using municipal crews. Four communities in the City receive residential service under exclusive collection agreements with private haulers, and are unaffected by the City's RFP process. These communities are Newport Coast and Santa Ana Heights, which are serviced by CR&R, and Bonita Canyon Subdivision/Belcourt and Newport Terrace, which are serviced by Waste Management. The following report exclusively addresses services for customers currently serviced by City crews. Residential customers serviced by City crews receive unlimited, once per week manual trash collection from customer -provided containers. Select areas of the City receive additional collection on Saturday during the summer. City crews deliver collected residential waste to the City's transfer station. The material is then loaded into transfer trailers for transport to a privately -owned materials recovery facility, or "MRF;' where it is sorted to recover recyclables before landfilling. Transport from the City yard, material processing, and subsequent landfilling are provided under contract with CR&R. Current City operations result in 130 to 140 tons per day being transferred through the City's transfer station. The facility is permitted to receive up to 300 tons per day, and the City is considering options to generate additional City revenue by leasing out the excess capacity. The City's existing residential solid waste services are partially funded through a recycling fee the City collects from residents (approximately $941,000 per year); the City's General Fund pays for the remaining residential solid waste costs. The City allows multiple private haulers to compete to provide service to its commercial establishments under a non-exclusive franchise system. Commercial hauling arrangements were not part of this RFP process. Request for Proposals On May 13, 2013, the City of Newport Beach released a Request for Proposals for Residential Solid Waste Services ("RFP"), withholding its determination as to whether to privatize residential collection until after consideration of competitive proposals. On May 29, 2013, the 12 City received seven proposals, six from private companies and one from the Newport Beach Employee League. HF&H performed a preliminary review of the proposals and prepared a summary of each proposal. Written questions clarifying the proposals were sent to each proposer on July 18, 2013, and each proposer was also provided an opportunity to review and comment on the accuracy of the written proposal summary. Responses were due August 2, 2013, and subsequent written correspondence was sent during August 2013 to clarify any remaining unclear responses. Ware increased its proposed Path 1 cost in response to a request for clarification. PROPOSALS REVIEWED HF&H reviewed proposals submitted by the following entities: • Arakelian Enterprises, Inc., dba Athens Services ("Athens"), a family-owned business with significant operations in Los Angeles County, as well as surrounding counties. • CR&R Inc. ("CR&R"), a privately -owned business with collection services throughout Southern California, and in Arizona and Colorado. CR&R services Newport Coast and Santa Ana Heights within the City. • Newport Beach Employee League ("N.B.E.L."), which is representing the City's existing solid waste hauling employees. • Newport Recycles, JV ("Newport Recycles"), a joint venture between Roberts Waste & Recycling Inc., a local hauler that collects waste from the City's parks and beaches, and Waste Resources, Inc., which operates in Los Angeles County. • Rainbow Disposal Co., Inc., dba Rainbow Environmental Services ("Rainbow") is a 100% employee -owned corporation providing services in Orange County, including collection of trash carts from the City's beaches. • Republic Services of Southern California, LLC ("Republic") is a subsidiary of Republic Services, Inc., the second largest solid waste hauling company in North America. • Ware Disposal Co. Inc. ("Ware") is a privately -owned company providing collection services in Orange and Los Angeles counties. A summary of proposed compensation and cost benefits to the City is provided in Attachment 2. A further summary of the evaluated proposals is contained in Attachment 3. 13 KEY TERMS OF THE RFP The term of the agreement is seven years, with a City option to extend the agreement for up to three additional years. The start of service date is to be determined, and proposers were instructed to indicate the transition period needed after award of the agreement to complete a smooth transition. A summary of the key services and contract terms requested by the City in its RFP is provided in Attachment 1. The City's RFP included the draft franchise agreement that the successful proposer would be expected to execute. The agreement identifies in significant detail the various solid waste collection and recycling services to be provided. The scope of services contained in the agreement is comprehensive, specific, and tailored to meet the needs of the customers within the City of Newport Beach. Therefore, unless significant exceptions were proposed or significant enhancements added to the City's desired terms, all of the proposals would offer similar core services. Residential Proposal Paths Proposers were provided the opportunity to propose on either or both of two residential collection methods: Path 1: Existing System (Manual Collection) — Combined collection of refuse and recyclables in customer -provided containers, with solid waste to be processed at a material recovery facility to recover the recyclables prior to landfilling. Path 2: Two -Cart Automated Collection System — Separate collection of refuse and recyclables in hauler -provided carts. Customers may select cart sizes of either 32, 64 or 96 -gallons. Participation in the recycling program would be optional to the customers. At least a portion of the refuse cart would need to be processed at a material recovery facility to recover the recyclables prior to landfilling in order to meet the minimum diversion goal. Core Services Proposers were instructed to submit annual costs to provide solid waste collection, processing and disposal services similar to currently provided services in order to better facilitate a comparison to current City costs. The "core services" required under both collection paths include: • Unlimited weekly residential solid waste collection. • Unlimited collection of bulky items that will fit in a standard collection vehicle and may be landfilled. Special event collection for 4`h of July and Corona del Mar 5K events. • Natural gas collection vehicles. • Alley collection and two-man crews for challenging areas. • Summer Saturday collection in select portions of the City (high rental areas). 14 • Christmas tree collection. • Processing and disposal of solid waste currently delivered to the City's transfer station (including abandoned items and street/park litter container waste). Optional Services The City is considering certain service enhancements and requested that proposers separately propose costs for these "optional services." The City retains the option to add these services on an item -by -item basis, considering individual proposed costs. These optional services are: • Enhanced bulky item collection, including large appliances and electronic waste. • Container pull-out for physically disabled customers. • Sharps collection program. • Household Hazardous Waste ("HHW") door-to-door collection program. • Hauler -sponsored Annual Community Shred -It Day. Transfer Station Lease The successful hauler is permitted to use the City's transfer station for residential waste collected in the City at no charge. The City's transfer station is permitted to transfer 300 tons per day. Material currently delivered to the transfer station includes residential waste, abandoned item waste, and street/park litter container waste; this material accounts for approximately 130 to 140 tons per day. Proposers were provided the option to lease the transfer station, staffing it with company employees, and use the remaining capacity for the transfer of additional waste. Processing Contract The City agrees to assign its processing contract with CR&R to the successful proposer if requested, though this contract may be terminated at any time by either party with 180 days' notice. The contract includes transportation from the City transfer station, processing of waste for more than 40% diversion, and disposal of residual waste after processing. Proposers may propose to use the contract, or to use alternative arrangements. DETAILED PROPOSAL MATRIX In order to compare the proposals, we prepared a matrix (Attachment 3) that summarizes the following information obtained from the proposals: 1. "Proposer Overview," including the company's corporate headquarters, guaranteeing entity, if any, and contract revenue as a percentage of total company revenues. 2. "Experience," including a summary of each proposer's experience in other jurisdictions. 15 3. "Facilities," describing the proposed transfer station, processing facilities, customer service office, and operations yard. 4. "Equipment," describing the vehicles and carts (for Path 2). S. "Diversion and Programs," including proposed minimum overall diversion rate, whether or not use of the City's processing contract is proposed, descriptions of the optional Sharps and Household Hazardous Waste ("HHW") programs proposed, and the cost for other optional programs. 6. "Other Operational Information," including the proposed transition period, operating assumptions made for Path 2, and any intended routing changes. 7. "Proposer Exceptions to Franchise Agreement," identifying any terms in the City's franchise agreement that proposers desire to negotiate. 8. "Legal Disclosures," indicating any legal issues that the RFP required the proposer to disclose. 9. "Unique Proposal Features," identifying proposed terms that the proposer believes exceed the minimum requirements of the RFP. SUMMARY OF PROPOSERS' RESIDENTIAL COLLECTION EXPERIENCE Experience for all proposers is summarized starting on page 3-1 of Attachment 3. All proposers have experience providing exclusive residential collection services to at least one municipality. • Athens provides residential collection services to 22 cities in Los Angeles County. • CR&R provides residential collection to 11 cities in Orange County and 16 other Southern California cities. • The Newport Beach Employee League currently services most of the City of Newport Beach. • One of Newport Recycles' joint venture partners, Waste Resources, provides residential collection service in the City of Gardena. • Rainbow provides residential services to the cities of Fountain Valley and Huntington Beach, and the Sunset Beach Sanitary District. 16 • Republic provides residential services to seven Orange County cities through the proposing division. Other parent company divisions service three additional Orange County cities and numerous additional cities outside of Orange County. • Ware provides residential services to the City of Laguna Woods and unincorporated areas of Orange and Los Angeles counties. PROPOSED COMPENSATION Proposed compensation represents all payments to be received by the proposer in exchange for services provided. Compensation figures were proposed as annual costs to the City, and the City, not the residents, will remit compensation directly to the collection company, if the City privatizes service. The City's cost may be offset by transfer station lease payments and other one-time benefits to the City. Compensation Adiustment Limitations Proposers provided a fixed annual cost that would be adjusted annually by a compensation adjustment formula based on publicly available price indices. The disposal component of compensation shall adjust based on the actual change in the landfill gate rate under the City's waste disposal agreement with the County of Orange. The fuel component will adjust based on changes in the Bureau of Labor Statistics index for natural gas. The "all other" component of compensation shall adjust by the change in the Consumer Price Index, All Items less Food and Energy, capped at no more than a 2.5% increase in any one year. The annual increase in the total rate may be no more than 5% in any one year. If the hauler requests an extraordinary rate increase, Section 3.5 of the agreement states that the City may use its "sole judgment and absolute discretion" to determine whether an adjustment may be made, and prohibits extraordinary increases for a number of items such as employee costs, processing costs, and inaccurate proposal assumptions. Proposed 7 -Year Costs and Revenue Table 1 reflects the impact to the City of the above described costs and benefits over the seven- year term for each proposal. See Attachment 2 for supporting calculations. 17 (1) Excludes optional service costs. See Table 2 for optional service costs. (2) Annual increase assumed to be 2.5% per year. (3) One-time benefits include purchase of City vehicles, "signing bonus" (Ware only), and release of $4.3 million City equipment reserve to General Fund (except for City operations). (4) Ware increased its proposed annual compensation under Path 1 from $3,493,000 per year to $3,790,000 in response to an inquiry. (5) Includes N.B.E.L. proposed costs with City's recycling fee added back. Excludes overtime, one-man incentive pay, and temporary worker and other costs. See Attachment 6. 18 Proposer Path 7 -Year Compensation (2) Core Services Cost Transfer Station to City Lease Payments Net Compensation Less One -Time Cost Benefits to City (3) 7 -year Net Cost to City Difference from Current City Operations $ ° 1. CR&R 2 $ 27,556,000 $ (3,174,000) $ 24,382,000 $ (5,800,000) $ 18,582,000 $ (17,013,000) -48% 2. Ware (4) 1 $ 28,608,000 $ (1,886,000) $ 26,722,000 $ (5,300,000) $ 21,422,000 $ (14,173,000) -40°% 3. CR&R 1 $ 31,013,000 $ (3,174,000) $ 27,839,000 $ (5,800,000) $ 22,039,000 $ (13,556,000) -38% 4. Ware 2 $ 30,612,000 $ (1,886,000) $ 28,726,000 $ (5,300,000) $ 23,426,000 $ (12,169,000) -34% 5. Rainbow 2 $ 43,502,000 $ (11,318,000) $ 32,184,000 $ (4,933,000) $ 27,251,000 $ (8,344,000) -23% 6. Republic 1 $ 41,218,000 $ (7,606,000) $ 33,612,000 $ (5,036,000) $ 28,576,000 $ (7,019,000) -20% 7. Republic 2 $ 41,218,000 $ (7,606,000) $ 33,612,000 $ (5,036,000) $ 28,576,000 $ (7,019,000) -20% 8. Athens 1 $ 39,459,000 $ (3,534,000) $ 35,925,000 $ (5,800,000) $ 30,125,000 $ (5,470,000) -15% 9. N.B.E.L. (5) 2 $ 32,099,000 $ - $ 32,099,000 $ - $ 32,099,000 $ (3,496,000) -10% 10. Athens 2 $ 42,486,000 $ (3,534,000) $ 38,952,000 $ (5,800,000) $ 33,152,000 $ (2,443,000) -7% 11. Rainbow 1 $ 49,886,000 $ (11,318,000) $ 38,568,000 $ (4,933,000) $ 33,635,000 $ (1,960,000) -6% 12. N.B.E.L. (5) 1 $ 34,153,000 $ - $ 34,153,000 $ - $ 34,153,000 $ (1,442,000) 4% 13. Current City Operations 1 $ 35,595,000 $ - $ 35,595,000 $ - $ 35,595,000 $ - - 14. Newport Recycles 1 $ 55,110,000 ($329,000) $ 54,781,000 $ (4,900,000) $ 49,881,000 $ 14,286,000 40% 15, Newport Recycles 2 Not proposed (1) Excludes optional service costs. See Table 2 for optional service costs. (2) Annual increase assumed to be 2.5% per year. (3) One-time benefits include purchase of City vehicles, "signing bonus" (Ware only), and release of $4.3 million City equipment reserve to General Fund (except for City operations). (4) Ware increased its proposed annual compensation under Path 1 from $3,493,000 per year to $3,790,000 in response to an inquiry. (5) Includes N.B.E.L. proposed costs with City's recycling fee added back. Excludes overtime, one-man incentive pay, and temporary worker and other costs. See Attachment 6. 18 Core Services Compensation Proposed annual compensation is for "core services," which reflect the current services provided by City crews without enhancements, to best facilitate a comparison between current City costs and proposed costs. See pages 2-2 and 2-3 for proposed annual Path 1 and Path 2 compensation. Transfer Station Lease All proposers (with the exception of the N.B.E.L.) proposed to lease the transfer station to accept additional waste from City commercial customers or non -City waste, providing additional revenue to the City. See page 3-5 for proposed annual lease payments and anticipated additional tonnage. Although the N.B.E.L. proposed "to utilize the transfer station as we have in the past" and did not provide a value for leasing the excess transfer station capacity, the City may be able to obtain some value from leasing out the excess capacity under continued City operations. However, unlike private proposers, the City does not control additional tonnage which it may redirect through the transfer station to generate revenue. The additional tonnage and net revenue, if any, that may be generated from continued City residential collection operations with the City operating the transfer station and leasing out excess capacity to interested haulers is unknown. If the City were to continue to provide municipal residential collection service and to contract out the excess capacity, the City may need to obtain a transport, processing and/or disposal contract for newly received commercial waste, as the existing agreement with CR&R is for the City's residential waste. City Vehicle Purchase and City Vehicle Replacement Fund Proposers were requested to propose a price to purchase the City's current collection vehicles. This would be a one-time cost benefit to the City. See pages 2-4, 2-5 and 3-7 for proposed purchase prices. The City currently funds a Vehicle Replacement Fund on an on-going basis, and vehicle replacement purchases are paid from this fund. If the City were to privatize solid waste collection, this fund would become available to the City for other purposes. The current fund balance is approximately $4.3 million. If the City were to continue municipal operations and were to finance its equipment purchases, a portion of this reserve fund may be released under continued City operations, although the annual cost of service would increase to reflect equipment financing cost. 19 Alternative Proposals CR&R proposed two alternative collection methods: 1. Automated Single -Stream Collection: Automated carts would be distributed for single - stream collection of mixed waste, and all waste would be processed as it is now. The proposed annual compensation for core services is $3,969,000 ($140,000/year lower than CR&R's Path 1 manual collection, and $318,000 higher than CR&R's Path 2 automated refuse and recycling collection). 2. Automated Refuse/Recycling and Organics Collection: Mixed refuse and recyclables would be collected in one cart and sorted to remove recyclables, as is currently done. A second cart would be provided for the collection of green waste and food waste, which would be sent CR&R's anaerobic digestor in the City of Perris, located in Riverside County. The proposed annual compensation for core services is $4,576,000 ($467,000/year higher than CR&R's Path 1 manual collection, and $925,000 higher than CR&R's Path 2 automated refuse and recycling collection). CR&R guaranteed a minimum diversion rate of 40% under all of its proposals. See page 3-17 for additional information regarding CR&R's alternative proposals. Newport Beach Employee League's Compensation Proposal and City Collection Costs N.B.E.L.'s proposed compensation included certain inaccuracies and therefore could not be supported as presented. The N.B.E.L. was notified of the cost issues identified and provided an opportunity to update its cost proposal in correspondence dated August 20, 2013 and declined to do so in a response dated August 22, 2013. See Attachment 6 for further information on the N.B.E.L. compensation proposal. The City collects approximately $941,000 per year as a recycling fee from residents. N.B.E.L. reduced its proposed annual costs by this amount. As this fee funds the recycling portion of the City's services whether or not the City privatizes service, this fee has been added back to allow for comparison to other proposals on a consistent basis in Tables 1 and 8, and the tables in Attachment 2. The N.B.E.L. costs used for comparison have not been adjusted to account for additional employee costs and other items discussed in Attachment 6. The City has estimated its annual cost savings if it were to privatize solid waste collection based on the estimated cost of existing City operations. See Attachment 5 for further detail. Optional Services Compensation Proposers offered a wide range of costs for "optional services," and the method of providing some of these services varied as well. The City has not yet determined which services it will purchase, and the services that are cost effective depend on the proposer selected. Therefore, 20 such costs are not included in Table 1. See Table 2 below for a summary of proposed optional costs by proposer and program. Table 2: Proposed Annual Cost Per Service Proposer Sharps Collection HHW Door- to -Door Collection (1) Enhanced Bulky Item Collection Container Pull -Out for Disabled Annual Shred -It Day Athens $80,269 $127,200 $25,459 $24,000 $3,262 CR&R $25,000 $125,000 $6,000 $0 $0 N. B. E. L. n/a n/a No charge(2) No charge(2) No charge(2) Newport Recycles No charge n/a No charge No charge No charge Rainbow No charge No charge No charge No charge No charge Republic No charge (3) No charge No charge No charge Ware $100,000 $100,000 $216,000 $30,000 No charge (1)Customer call-in program to collect Household Hazardous Waste ("HHW") from resident's porch or other agreed -to location. (2)See page 3-11 regarding N.B.E.L.'s proposed optional costs. (3) Republic proposed a customer -funded program. CNG Facility Use of the City's compressed natural gas ("CNG") fueling station was not required under the RFP, but can provide a source of additional revenue for the City if the waste hauler utilizes the City's fueling station. This potential revenue is not included in this report's cost evaluation. Proposers were asked to indicate whether they intended to use the facility. Responses are included on page 3-7. TOTAL COMPANY REVENUES The proposed Newport Beach first-year rate revenues as a percentage of total company revenues are shown in the table below. This is an indicator of the size of the Newport Beach contract relative to each company's other operations. 21 Table 3: First -Year Rate Revenues as Percentage of Annual Company Revenue Proposer Newport Beach First -Year Rate Revenue as % of Annual Company Revenue Athens 3% CR&R 2% N. B. E. L. n/a Newport Recycles 36%(1) Rainbow 10% Republic (2) <1% Ware 13% (1) Combined Waste Resources Inc. and Roberts Waste & Recycling Inc. revenue from California operations. (2) Based on revenue for parent company that proposed performance guaranty. UNIQUE PROPOSAL FEATURES Proposers were requested to tailor their proposal for core services to closely align with current services to provide a reasonable comparison between current and proposed costs. However, if proposers believed that they were offering contract enhancements over and above RFP and contract requirements, they were to identify such enhancements in their proposal. Additionally, some proposers included offers and requests to negotiate additional and alternative services not requested in the RFP. These are summarized on pages 3-17 to 3-19 (unique proposal features). The various enhancements proposed generally involve community support and minor recycling program enhancements, and the results of the latter would be reflected in the guaranteed diversion rates. Ware proposed a $125,000 up -front "signing bonus," which has been incorporated in the seven-year cost calculation. EMPLOYMENT Under the RFP, the selected proposer must interview all employees displaced due to the privatization of the City's solid waste collection operations, and to offer employment to displaced workers. Hourly wages and union status are listed below: 22 Table 4: Average Hourly Driver Wage(i) Cost Category Athens CR&R City (2) Rainbow Republic Ware Average Hourly Wage $21.75 $20.35 $27.73 $22.55 $25.89 $20.35 (1) Requested from proposers submitting compensation proposals below City's current costs. Excludes payroll taxes and employee benefits. (2) Based on the average of N.B.E.L.'s submitted annual base salaries excluding overtime and incentive pay for Refuse Worker I and Refuse Worker II positions, divided by 2,080 annual work hours. See Table 5-3 in Attachment 5. WASTE DIVERSION City -Wide and Hauler -Collected Diversion - The City of Newport Beach has a city-wide diversion rate of approximately 70% for 2011 based on CalRecycle data. This diversion percentage is used for AB 939 compliance purposes and includes source reduction and other recycling activities performed by not only the City collection crews and commercial haulers, but also independent recyclers and self -haulers. The diversion rates for hauler -collected material are generally far lower than citywide diversion rates. The City of Newport Beach's 2012 diversion rate for residential collection was 41%. Existing Processing Contract Terms and Minimum Diversion Requirement - The City currently contracts with CR&R for the processing of mixed waste delivered to the City transfer station. City crews load waste into CR&R transfer vehicles, and CR&R processes the material at its facility in Stanton for minimum diversion of over 40%. Proposers were required, under Path 1 and Path 2, to propose a guaranteed diversion of at least 40% or better. Under Path 1, all waste is required to be processed, in accordance with current practice. Under Path 2, the minimum diversion requirement may be reached by processing only a portion of the waste collected in the refuse cart due to residents sorting recyclables into the separate recycling cart. If the guaranteed diversion amount is not achieved, the agreement provides for liquidated damages of $25 per ton for each ton that the contractor falls short of the guarantee each year. Processing Facility Options — Proposers were instructed to indicate which facility they would use for the processing of mixed residential waste, and whether or not they intend to use the City's existing processing agreement with CR&R. The City instructed proposers that it would assign the existing CR&R mixed waste processing agreement to the selected proposer if requested. This agreement expires in June 2018 and has an automatic extension provision, but may be terminated upon 180 days' notice at any time by either party. Were this agreement to terminate, the selected hauler would be responsible for establishing new processing arrangements. CR&R, Rainbow and Republic each own and operate facilities in Orange County that could process the City's mixed residential waste. Residual waste that remains after processing must 23 be disposed in the Orange County Landfill System in accordance with the City's disposal agreement with the County. Athens proposed to use its own processing facility in the City of Industry and confirmed it would return the residual waste to Orange County. Table 5: Diversion and Processing Facilities (1)The City currently operates under the CR&R contract, which guarantees a diversion rate over 40%. This agreement was competitively procured and began in 2008. N.B.E.L. proposes that the City conduct another competitive procurement for processing services and suggests that the City would receive a 50% diversion guarantee at the current price. Proposers were also asked to indicate which facility they would use for the processing of source separated recyclables under Path 2. See page 3-6 for details. EXCEPTIONS TO THE FRANCHISE AGREEMENT Proposers were instructed to indicate all items they would request to negotiate if selected. Otherwise, the City could assume that the proposer was willing to sign the collection agreement as drafted. The only company to take any exceptions to the draft franchise agreement included in the RFP was Athens, which took one exception, requesting deletion of draft agreement language that the issuance of four or more citations in a 12 -month period shall be deemed a breach. See page 3-13. LEGAL DISCLOSURES The RFP required the proposers to describe certain legal actions meeting the disclosure requirements that occurred in the past ten years against the entity submitting the proposal, its key personnel, or affiliated companies in the State of California. See pages 3-14 through 3-16 for details. 24 Proposed to Guaranteed Minimum Proposed Facility for Use City Diversion Rate Proposer Processing Mixed Processing Contract? Waste Path 1 Path 2 Athens No Athens (in Industry) 42% 42% CR&R n/a CR Transfer (CR&R) 40% 40% N. B. E. L. (1) To be determined (1) 40% existing 50%(1) 50% proposed (1) Newport Recycles Yes CR Transfer (CR&R) 41% n/a Rainbow No Rainbow 41% 41% Republic Yes CR Transfer (CR&R) 41% 44% Ware Yes CR Transfer (CR&R) 43% 43% (1)The City currently operates under the CR&R contract, which guarantees a diversion rate over 40%. This agreement was competitively procured and began in 2008. N.B.E.L. proposes that the City conduct another competitive procurement for processing services and suggests that the City would receive a 50% diversion guarantee at the current price. Proposers were also asked to indicate which facility they would use for the processing of source separated recyclables under Path 2. See page 3-6 for details. EXCEPTIONS TO THE FRANCHISE AGREEMENT Proposers were instructed to indicate all items they would request to negotiate if selected. Otherwise, the City could assume that the proposer was willing to sign the collection agreement as drafted. The only company to take any exceptions to the draft franchise agreement included in the RFP was Athens, which took one exception, requesting deletion of draft agreement language that the issuance of four or more citations in a 12 -month period shall be deemed a breach. See page 3-13. LEGAL DISCLOSURES The RFP required the proposers to describe certain legal actions meeting the disclosure requirements that occurred in the past ten years against the entity submitting the proposal, its key personnel, or affiliated companies in the State of California. See pages 3-14 through 3-16 for details. 24 REFERENCE CHECKS At the City's request, HF&H conducted reference checks for the two lowest cost proposers. HF&H contacted the primary contract manager in other jurisdictions to inquire about the proposer's performance in the areas of customer service, program implementation, and working with the public agency. HF&H then solicited an overall rating reflecting each agency's satisfaction with their hauler. Neither hauler received an overall rating from a customer below a "satisfactory" rating. Table 6: Reference Check Summary Proposer # of References Average Rating by Municipal References (1) CR&R 9 4.2 Ware 3 3.7 (1) 1= Unsatisfactory, 2 = Below Expectations, 3 = Satisfactory, 4 = Above Expectations, 5 = Exceptional Performance OVERALL OBSERVATIONS ON CR&R AND WARE PROPOSALS 1. CR&R and Ware offer the lowest cost proposals under both Path 1 and Path 2, as shown in the table below. CR&R's Path 2 proposal is the least costly option. The next lowest cost proposal (Ware's Path 1) is approximately 15% higher over the term. Table 7: Core Services Including One -Time Benefits, Net of Transfer Station Lease Payments Over 7 -Year Termly (1) Excluding optional services. 2. The lowest cost proposal would save the City approximately $17.0 million over seven years compared to current City operations under Path 2 and $14.2 million under Path 1, as shown in Table 7 including one-time benefits. 3. If transfer station lease payments and one-time cost benefits are excluded, and only the annual cost for core services is considered, CR&R and Ware are again the lowest cost 25 Savings vs. Current City 7 -Year Difference vs. Proposal Operations Over Projection Low Bid 7 -Year Term 1. CR&R -Path 2 $ 18,582,000 - $ 17,013,000 2. Ware -Path 1 $ 21,422,000 15% $ 14,173,000 3. CR&R -Path 1 $ 22,039,000 19% $ 13,556,000 4. Ware -Path 2 $ 23,426,000 26% $ 12,169,000 Current City Operations $ 35,595,000 92% (1) Excluding optional services. 2. The lowest cost proposal would save the City approximately $17.0 million over seven years compared to current City operations under Path 2 and $14.2 million under Path 1, as shown in Table 7 including one-time benefits. 3. If transfer station lease payments and one-time cost benefits are excluded, and only the annual cost for core services is considered, CR&R and Ware are again the lowest cost 25 proposers. Table 8 compares the CR&R and Ware annual core service costs to existing City operations and the N.B.E.L. proposed costs. Table 8: First -Year Core Service Costs (1) Includes the recycling fee of $941,000 added back. Excludes overtime, "one-man" incentive pay, temporary workers and other costs. See Attachment 6 for further detail. 4. Both CR&R and Ware received positive reference checks from jurisdictions they service, with CR&R's references slightly more favorable. 5. CR&R owns and operates a facility that processes mixed residential waste. Ware proposed to use the City's existing processing contract with CR&R. If CR&R terminates the processing contract, or does not extend the processing term, Ware would need to renegotiate the processing agreement with CR&R or arrange for processing services with another facility. 6. CR&R and Ware currently contract with the City to provide other solid waste services: • CR&R services the communities of Newport Coast and Santa Ana Heights, and provides the transport and processing services for the City. • Ware provides collection from City facilities. 7. CR&R and Ware have residential collection experience, with CR&R serving a larger number of communities: • Ware services the City of Laguna Woods and county unincorporated areas. • CR&R services 27 cities in Southern California. Attachments 1. Summary of Key Services and Contract Terms Requested in RFP 2. Summary of Compensation Proposals 3. Detailed Proposal Matrix 4. Diversion Plan Comparison — Projected Diversion of Hauler -Collected Solid Waste 5. Estimated Annual Cost of City Refuse Operations 6. Newport Beach Employee League Cost Proposal 26 Proposal Proposed First -Year Core Service Costs Annual Savings vs. Current City Operations 1. CR&R - Path 2 $ 3,651,000 $ 1,065,000 2. Ware - Path 1 $ 3,790,000 $ 926,000 3. Ware - Path 2 $ 4,056,000 $ 660,000 4. CR&R - Path 1 $ 4,109,000 $ 607,000 5. N.B.E.L. - Path 2 (1) $ 4,253,000 $ 463,000 6. N.B.E.L. - Path 1 (1) $ 4,525,000 $ 191,000 Current City Operations $ 4,716,000 (1) Includes the recycling fee of $941,000 added back. Excludes overtime, "one-man" incentive pay, temporary workers and other costs. See Attachment 6 for further detail. 4. Both CR&R and Ware received positive reference checks from jurisdictions they service, with CR&R's references slightly more favorable. 5. CR&R owns and operates a facility that processes mixed residential waste. Ware proposed to use the City's existing processing contract with CR&R. If CR&R terminates the processing contract, or does not extend the processing term, Ware would need to renegotiate the processing agreement with CR&R or arrange for processing services with another facility. 6. CR&R and Ware currently contract with the City to provide other solid waste services: • CR&R services the communities of Newport Coast and Santa Ana Heights, and provides the transport and processing services for the City. • Ware provides collection from City facilities. 7. CR&R and Ware have residential collection experience, with CR&R serving a larger number of communities: • Ware services the City of Laguna Woods and county unincorporated areas. • CR&R services 27 cities in Southern California. Attachments 1. Summary of Key Services and Contract Terms Requested in RFP 2. Summary of Compensation Proposals 3. Detailed Proposal Matrix 4. Diversion Plan Comparison — Projected Diversion of Hauler -Collected Solid Waste 5. Estimated Annual Cost of City Refuse Operations 6. Newport Beach Employee League Cost Proposal 26 CITY OF NEWPORT BEACH SUMMARY OF KEY SERVICES AND CONTRACT TERMS REQUESTED IN RFP I. RESIDENTIAL COLLECTION SERVICES A. Collection Method — Proposers may propose on one or both options Path 1: Existing System (Manual Collection) • Unlimited manual co -collection of all waste. • Customer -provided containers. • Processing of all waste to recover recyclables. Path 2: Two -Cart Automated System • Unlimited automated collection of refuse and recyclables in separate containers. • Hauler -provided refuse and recycling carts (customer selects sizes: 96, 64 or 32 -gallon). • Processing of refuse as needed to meet minimum diversion requirements. B. Core Services Included In Both Paths 1 and 2 • Continuation of basic bulky item collection on a call-in basis. • Saturday collection of select areas during summer, in addition to regular collection day. • Alley collection and two-man crews for challenging areas. • Special event collection for 4 1 of July and Corona del Mar 5K events. • Natural gas collection vehicles. • Hiring of displaced City refuse collection services employees. • Christmas tree collection. • Collection and processing/disposal from City yard of abandoned items. C. Optional Services for both Paths land 2 —Compensation to be proposed, with services to be included at City's option • Enhanced bulky item collection, including large appliances and electronic waste. • Container pull-out for physically disabled customers. • Sharps collection program • Household Hazardous Waste door-to-door collection program. • Hauler -sponsored Annual Community Shred -It Day. II. CONTRACT TERMS A. Term of Contract Seven-year term, with a City option to extend the agreement for up to three additional years. Proposers were instructed to indicate the transition period needed after award of the agreement to complete a smooth transition. 27 B. Minimum Diversion Requirements Minimum diversion rate for hauler -collected waste to be proposed. Minimum to be at least as high as the current rate of over 40%. Liquidated damages of $25 per ton for failure to achieve guaranteed diversion. C. Purchase of City Solid Waste Collection Vehicles Proposers were to propose a payment to purchase all of the City's collection vehicles. D. Faithful Performance Bond/Letter of Credit Hauler will provide $1,000,000 in performance surety and was permitted to propose whether it would be in the form of a performance bond, letter of credit, or combination of the two. E. Vehicles All route collection vehicles will be powered by natural gas within 12 months of the start of service, or sooner if required by law. F. Rate Adjustment Rate adjustment is based on weighted changes in published indices for disposal (based on actual change in the disposal gate rate), fuel (based on the change in the natural gas index), and all other (based on the change in (CPI). G. Compensation Compensation shall be an annual total cost to service the City, paid by the City to the hauler 1/12`h each month. 111111. OPTIONS FOR PROPOSERS A. Lease of City's Transfer Station Proposers were given the option to lease the City's transfer station to take advantage of the excess permitted capacity available. Proposers were to propose a total annual lease payment. B. Assumption of City's Processing Agreement with CR&R City holds an agreement with CR&R for the collection and processing of all City waste delivered to the City yard. This agreement includes a minimum guaranteed diversion rate of over 40%, and may be cancelled by either party upon 180 days' notice. The City instructed proposers to indicate whether they would request the City to assign this agreement to them. Table 2-1: 7 -Year Compensation/Cost Projections - Path 1 and Path 2 (sorted low to high) (1) Assumes 2.5% per year adjustments. (2) One-time benefits include purchase of City vehicles, "signing bonus" (Ware only), and release of $4.3 million City equipment reserve to General Fund (except for current City operations and under the N.B.E.L. proposal). (3) Ware increased its proposed annual compensation under Path 1 from $3,493,000 per year to $3,790,000 in response to an inquiry (4) Includes N.B.E.L. proposed costs with City's recycling fee added back. Excludes overtime, one-man incentive pay, temporary worker and other costs. See Attachment 6. 29 Proposer Path 7 -Year ( Compensation 1) p Less One -Time Cost Benefits to Cit 2 y () 7 -Year Net Cost to City Difference from Current City Operations Core Services Cost to City Transfer Station Lease Payments Net Compensation $ ° 1. CR&R 2 $ 27,556,000 $ (3,174,000) $ 24,382,000 $ (5,800,000) $ 18,582,000 $ (17,013,000) -48% 2. Ware (3) 1 $ 28,608,000 $ (1,886,000) $ 26,722,000 $ (5,300,000) $ 21,422,000 $ (14,173,000) -40% 3. CR&R 1 $ 31,013,000 $ (3,174,000) $ 27,839,000 $ (5,800,000) $ 22,039,000 $ (13,556,000) -38% 4. Ware 2 $ 30,612,000 $ (1,886,000) $ 28,726,000 $ (5,300,000) $ 23,426,000 $ (12,169,000) -34% 5. Rainbow 2 $ 43,502,000 $ (11,318,000) $ 32,184,000 $ (4,933,000) $ 27,251,000 $ (8,344,000) -23% 6. Republic 1 $ 41,218,000 $ (7,606,000) $ 33,612,000 $ (5,036,000) $ 28,576,000 $ (7,019,000) -20% 7. Republic 2 $ 41,218,000 $ (7,606,000) $ 33,612,000 $ (5,036,000) $ 28,576,000 $ (7,019,000) -20% 8. Athens 1 $ 39,459,000 $ (3,534,000) $ 35,925,000 $ (5,800,000) $ 30,125,000 $ (5,470,000) -15% 9. N.B.E.L. (4) 2 $ 32,099,000 $ - $ 32,099,000 $ - $ 32,099,000 $ (3,496,000) -10% 10. Athens 2 $ 42,486,000 $ (3,534,000) $ 38,952,000 $ (5,800,000) $ 33,152,000 $ (2,443,000) -7% 11. Rainbow 1 $ 49,886,000 $ (11,318,000) $ 38,568,000 $ (4,933,000) $ 33,635,000 $ (1,960,000) -6% 12. N.B.E.L. (4) 1 $ 34,153,000 $ $ 34,153,000 $ $ 34,153,000 $ (1,442,000) -4% 13. Current City Operations 1 1 1 $ 35,595,000 1 $ - $ 35,595,000 1 $ - $ 35,595,000 $ - - 14. Newport Recycles 1 $ 55,110,000 ($329,000) $ 54,781,000 1 $ (4,900,000) $ 49,881,000 $ 14,286,000 1 40% 15. Newport Recycles 2 Not proposed (1) Assumes 2.5% per year adjustments. (2) One-time benefits include purchase of City vehicles, "signing bonus" (Ware only), and release of $4.3 million City equipment reserve to General Fund (except for current City operations and under the N.B.E.L. proposal). (3) Ware increased its proposed annual compensation under Path 1 from $3,493,000 per year to $3,790,000 in response to an inquiry (4) Includes N.B.E.L. proposed costs with City's recycling fee added back. Excludes overtime, one-man incentive pay, temporary worker and other costs. See Attachment 6. 29 Table 2-2: Core Services (sorted low to high) Table 2-3: City Transfer Station Lease (sorted high to low) Proposer Annual Compensation 1. Amount Above Low -Cost Proposer Amount Percent $ 1. Ware $ 3,790,000 1,008,000 3. Athens 2. CR&R $ 4,109,000 $ 319,000 8% 3. N.B.E.L. (1) $ 4,525,000 $ 735,000 19% 7. Current City Operations $ 4,716,000 $ 926,000 24% 4. Athens $ 5,228,000 $ 1,438,000 38% 5. Republic $ 5,461,000 $ 1,671,000 44% 6. Rainbow $ 6,610,000 $ 2,820,000 74% 7. Newport Recycles $ 7,301,000 $ 3,511,000 93% Table 2-3: City Transfer Station Lease (sorted high to low) Table 2-4: Core Services Net of Transfer Station Payment (sorted low to high) Proposer Annual Lease Payment 1. Rainbow $ 1,500,000 2. Republic (2) $ 1,008,000 3. Athens $ 468,000 4. CR&R $ 420,000 5. Ware $ 250,000 6. Newport Recycles $ 44,000 7. N.B. E. L. $ $ 985,000 Current City Operations $ Current City Operations Table 2-4: Core Services Net of Transfer Station Payment (sorted low to high) (1) Includes N.B.E.L. proposed annual cost of $3,584,000 with the City's recycling fee of $941,000 per year added back. Excludes overtime, one-man incentive pay and temporary worker costs. See Attachment 6. (2) Includes $1,000,000/year fixed payment, plus host fee of $1.00 per non-residential agreement ton, based on 27 tons per day. 30 Proposer Net Annual Compensation Amount Above Low -Cost Proposer Amount Percent 1. Ware $ 3,540,000 2. CR&R $ 3,689,000 $ 149,000 4% 3. Republic $ 4,453,000 $ 913,000 26% 4. N.B.E.L.(1) $ 4,525,000 $ 985,000 28% Current City Operations $ 4,716,000 $ 1,176,000 33% 5. Athens $ 4,760,000 $ 1,220,000 34% 6. Rainbow $ 5,110,000 $ 1,570,000 44% 7. Newport Recycles $ 7,257,000 $ 3,717,000 105% (1) Includes N.B.E.L. proposed annual cost of $3,584,000 with the City's recycling fee of $941,000 per year added back. Excludes overtime, one-man incentive pay and temporary worker costs. See Attachment 6. (2) Includes $1,000,000/year fixed payment, plus host fee of $1.00 per non-residential agreement ton, based on 27 tons per day. 30 Table 2-5: Core Services (sorted low to high) Table 2-6: City Transfer Station Lease (sorted high to low) Proposer Annual Compensation 1. Amount Above Low -Cost Proposer $ Amount Percent 2. 1. CR&R $ 3,651,000 Athens $ 468,000 2. Ware $ 4,056,000 $ 405,000 11% 3. N.B.E.L. (1) $ 4,253,000 $ 602,000 16% $ Current City Operations $ 4,716,000 $ 1,065,000 29% 4. Republic $ 5,461,000 $ 1,810,000 50% 5. Athens $ 5,629,000 $ 1,978,000 54% 6. Rainbow $ 5,764,000 $ 2,113,000 58% 7. Newport Recycles Not Proposed n/a n/a Table 2-6: City Transfer Station Lease (sorted high to low) Table 2-7: Core Services Net of Transfer Station Payment (sorted low to high) Proposer Annual Lease Payment 1. Rainbow $ 1,500,000 2. Republic (2) $ 1,008,000 3. Athens $ 468,000 4. CR&R $ 420,000 5. Ware $ 250,000 6. N. B. E. L. $ $ 1,022,000 Current City Operations $ Rainbow 7. Newport Recycles $ Not Proposed Table 2-7: Core Services Net of Transfer Station Payment (sorted low to high) (1) Includes N.B.E.L. proposed annual cost of $3,312,000 with the City's recycling fee of $941,000 per year added back. Excludes overtime, one-man incentive pay, and temporary worker and other costs. See Attachment 6. (2) Includes $1,000,000/year fixed payment, plus host fee of $1.00 per non-residential agreement ton, based on 27 tons per day. 31 Proposer Net Annual Compensation Amount Above Low -Cost Proposer Amount Percent 1. CR&R $ 3,231,000 2. Ware $ 3,806,000 $ 575,000 18% 3. N.B.E.L. (1) $ 4,253,000 $ 1,022,000 32% 4. Rainbow $ 4,264,000 $ 1,033,000 32% 5. Republic $ 4,453,000 $ 1,222,000 38% Current City Operations $ 4,716,000 $ 1,485,000 46% 6. Athens $ 5,161,000 $ 1,930,000 60% 7. Newport Recycles Not Proposed n/a n/a (1) Includes N.B.E.L. proposed annual cost of $3,312,000 with the City's recycling fee of $941,000 per year added back. Excludes overtime, one-man incentive pay, and temporary worker and other costs. See Attachment 6. (2) Includes $1,000,000/year fixed payment, plus host fee of $1.00 per non-residential agreement ton, based on 27 tons per day. 31 Table 2-8: Annual Core Service Costs less Transfer Station Lease and One -Time Cost Benefits YearCurrent City I Operations Lfhens CR&R N.B.E.L. (1) Newport Rec cles Rainbow Republic Ware Core Service Costs 1 $4,716,000 $5,228,000 $4,109,000 $4,525,000 $7,301,000 $6,610,000 $5,461,000 $3,790,000 2 $4,834,000 $5,359,000 $4,212,000 $4,638,000 $7,484,000 $6,775,000 $5,598,000 $3,885,000 3 $4,955,000 $5,493,000 $4,317,000 $4,754,000 $7,671,000 $6,944,000 $5,738,000 $3,982,000 4 $5,079,000 $5,630,000 $4,425,000 $4,873,000 $7,863,000 $7,118,000 $5,881,000 $4,082,000 5 $5,206,000 $5,771,000 $4,536,000 $4,995,000 $8,060,000 $7,296,000 $6,028,000 $4,184,000 6 $5,336,000 $5,915,000 $4,649,000 $5,120,000 $8,262,000 $7,478,000 $6,179,000 $4,289,000 7 $5,469,000 $6,063,000 $4,765,000 $5,248,000 $8,469,000 $7,665,000 $6,333,000 4 396 000 Sub -Total - Core Services $35,595,000 $39,459,000 $31,013,000 $34,153,000 $55,110,000 $49,886,000 $41,218,000 $28,608,000 Transfer Station Lease Payments 1 ($468,000) ($420,000) ($44,000) ($1,500,000) ($1,008,000) (2) ($250,000) 2 ($480,000) ($431,000) ($45,000) ($1,538,000) ($1,033,000) ($256,000) 3 ($492,000) ($442,000) ($46,000) ($1,576,000) ($1,059,000) ($262,000) 4 ($504,000) ($453,000) ($47,000) ($1,615,000) ($1,085,000) ($269,000) 5 ($517,000) ($464,000) ($48,000) ($1,655,000) ($1,112,000) ($276,000) 6 ($530,000) ($476,000) ($49,000) ($1,696,000) ($1,140,000) ($283,000) 7 J12Ai 000488 000 ($50,000) ($1,738,000) ($1,169,000)290 000 Sub -Total - Lease Payments ($3,534,000) ($3,174,000) ($329,000) ($11,318,000) ($7,606,000) ($1,886,000) 7 -Year Net Compensation Before One -Time Benefits $35,595,000 $35,925,000 $27,839,000 $34,153,000 $54,781,000 $38,568,000 $33,612,000 $26,722,000 One -Time Cost Benefits to City Purchase of City Vehicles $ (1,500,000) $ (1,500,000) $ (600,000) $ (633,000) $ (736,000) $ (875,000) "Signing Bonus" $ (125,000) Release of Equipment Fund to General Fund (3) $ (4,300,000) $ (4,300,000) (3) $ (4,300,000) $ (4,300,000) $ (4,300,000) $ (4,300,000) Sub -Total: One -Time Adjustments $ (518001000) $ (5,800,000) $ (4,900,000) $ (4,933,000) $ (5,036,000) $ (5,300,000) Net 7 -Year Costs (3) $ 30,125,000 $ 22,039,000 (3) $ 49,881,000 $ 33,635,000 $ 28,576,000 $ 21,422,000 Annual Compensation Increase Assumption: 2.5% (1) Includes N.B.E.L. proposed annual cost of $3,584,000 with the City's recycling fee of $941,000 per year added back. Excludes overtime, one-man incentive pay and temporary worker costs. See Attachment 6. (2) Includes $1,000,000/year fixed payment, plus host fee of $1.00 per non-residential agreement ton, based on 27 tons per day. Assumes host fee adjusts annually. (3) If the current $4.3 million reserve is maintained or replenished during the term, then there would be no release to the General Fund under the N.B.E.L. proposal or City operations. 32 Table 2-9: Annual Core Service Costs less Transfer Station Lease and One -Time Cost Benefits Year Athens CR&R N.B.E.L. (1) Newport Recycles Rainbow Republic Ware Core Service Costs 1 $5,629,000 $3,651,000 $4,253,000 Not Proposed $5,764,000 $5,461,000 $4,056,000 2 $5,770,000 $3,742,000 $4,359,000 $5,908,000 $5,598,000 $4,157,000 3 $5,914,000 $3,836,000 $4,468,000 $6,056,000 $5,738,000 $4,261,000 4 $6,062,000 $3,932,000 $4,580,000 $6,207,000 $5,881,000 $4,368,000 5 $6,214,000 $4,030,000 $4,695,000 $6,362,000 $6,028,000 $4,477,000 6 $6,369,000 $4,131,000 $4,812,000 $6,521,000 $6,179,000 $4,589,000 7 $6,528,000$4,234,000 4 932 000 $6,684,000 6 333 0004 704 000 Sub -Total - Core Services $42,486,000 $27,556,000 $32,099,000 $43,502,000 $41,218,000 $30,612,000 Transfer Station Lease Payments 1 (468,000) (420,000) (1,500,000) (1,008,000) (2) (250,000) 2 (480,000) (431,000) (1,538,000) (1,033,000) (256,000) 3 (492,000) (442,000) (1,576,000) (1,059,000) (262,000) 4 (504,000) (453,000) (1,615,000) (1,085,000) (269,000) 5 (517,000) (464,000) (1,655,000) (1,112,000) (276,000) 6 (530,000) (476,000) (1,696,000) (1,140,000) (283,000) 7 (543,000) 488 000 LLM 000 1 169000 290 000 Sub -Total - Lease Payments ($3,534,000) ($3,174,000) ($11,318,000) ($7,606,000) ($1,886,000) 7 -Year Net Compensation Before One Time Benefits $38,952,000 $24,382,000 $32,099,000 $32,184,000 $33,612,000 $28,726,000 One -Time Cost Benefits to City Purchase of City Vehicles $ (1,500,000) $ (1,500,000) $ (633,000) $ (736,000) $ (875,000) "Signing Bonus" $ (125,000) Release of Equipment Fund to General Fund $ (4,300,000) $ (4,300,000) (3) $ (4,300,000) $ (4,300,000) $ (4,300,000) Sub -Total: One -Time Adjustments $ (5,800,000) $ (5,800,000) $ (4,933,000) $ (5,036,000) $ (5,300,000) Net 7 -Year Costs $ 33,152,000 $ 18,582,000 (3) $ 27,251,000 $ 28,576,000 $ 23,426,000 Annual Compensation Increase Assumption: 2.5% (1) Includes N.B.E.L. proposed annual cost of $3,312,000 with the City's recycling fee of $941,000 per year added back. Excludes overtime, one-man incentive pay, and temporary worker and other costs. See Attachment 6. (2) Includes $1,000,000/year fixed payment, plus host fee of $1.00 per non-residential agreement ton, based on 27 tons per day. Assumes host fee adjusts annually. (3) If the current $4.3 million reserve is maintained or replenished during the term, then there would be no release to the General Fund under the N.B.E.L. proposal or City operations. 33 Table 2-10: Path 1 Calculation of Core Services Net of Transfer Station Payment in Table 2-4 (sorted low to high based on Net Annual Compensation) (1) Includes N.B.E.L. proposed annual cost of $3,584,000 with the City's recycling fee of $941,000 per year added back. Excludes overtime, one-man incentive pay, and temporary worker costs. See Attachment 6. Table 2-11: Path 2 Calculation of Core Services Net of Transfer Station Payment in Table 2-7 (sorted low to high based on Net Annual Compensation) Proposer Core Services Annual Com ensatic Less Transfer Station I Pa ment I Net Annual Compensation 1. Ware $ 3,790,000 $ 250,000 $ 3,540,000 2. CR&R $ 4,109,000 $ 420,000 $ 3,689,000 4. Republic $ 5,461,000 $ 1,008,000 $ 4,453,000 3. N.B.E.L. (1) $ 4,525,000 $ 1,500,000 $ 4,525,000 5. Current City Operations $ 4,716,000 $ 1,008,000 $ 4,716,000 5. Athens $ 5,228,000 $ 468,000 $ 4,760,000 6. Rainbow $ 6,610,000 $ 1,500,000 $ 5,110,000 7. Newport Recycles $ 7,301,000 $ 44,000 $ 7,257,000 (1) Includes N.B.E.L. proposed annual cost of $3,584,000 with the City's recycling fee of $941,000 per year added back. Excludes overtime, one-man incentive pay, and temporary worker costs. See Attachment 6. Table 2-11: Path 2 Calculation of Core Services Net of Transfer Station Payment in Table 2-7 (sorted low to high based on Net Annual Compensation) (2) Includes N.B.E.L. proposed annual cost of $3,312,000 with the City's recycling fee of $941,000 per year added back. Excludes overtime, one-man incentive pay, and temporary worker and other costs. See Attachment 6. 34 Proposer Core Services Annual Com ensatic Less Transfer Station I Payment I Net Annual Compensation 1. CR&R $ 3,651,000 $ 420,000 $ 3,231,000 2. Ware $ 4,056,000 $ 250,000 $ 3,806,000 3. N.B.E.L. (2) $ 4,253,000 $ 4,253,000 4. Rainbow $ 5,764,000 $ 1,500,000 $ 4,264,000 5. Republic $ 5,461,000 $ 1,008,000 $ 4,453,000 Current City Operations $ 4,716,000 $ 4,716,000 6. Athens $ 5,629,000 $ 468,000 $ 5,161,000 7. Newport Recycles Not Proposed Not Proposed n/a (2) Includes N.B.E.L. proposed annual cost of $3,312,000 with the City's recycling fee of $941,000 per year added back. Excludes overtime, one-man incentive pay, and temporary worker and other costs. See Attachment 6. 34 Attachment 3 City of Newport Beach Detailed Proposal Matrix September 3, 2013 Table of Contents Contents Page Proposer Overview p. 3-1 Experience p. 3-1 Facilities p. 3-5 Equipment p. 3-7 Diversion and Programs p. 3-9 Other Operational Information p. 3-11 Proposed Exceptions to Franchise Agreement p. 3-13 Legal Disclosures p. 3-14 Unique Proposal Features p. 3-17 35 Proposer Overview PROPOSER CORPORATE (CITY) HEADQUARTERS GUARANTOR (PARENT COMPANY) LABOR FORCE Athens City of Industry, CA n/a Non -Union CR&R Stanton, CA n/a Non -Union N.B.E.L. Newport Beach, CA n/a Union Newport Recycles Santa Ana, CA Waste Resources Inc. and Roberts Waste & Recycling Inc. Non -Union Rainbow Huntington Beach, CA n/a Union (Employee -Owned) Republic Phoenix, AZ Republic Services, Inc. Union Ware Santa Ana, CA n/a Union Experience PROPOSER Athens Overview Arakelian Enterprises, Inc., dba Athens Services ("Athens"), is a family-owned business, operating for over 55 years. Athens provides collection services in Southern California, primarily in Los Angeles County. Athens owns and operates the Athens Material Recovery Facility in the City of Industry, American Waste Industries in Sun Valley, and American Organics in Victorville, and operates the San Bernardino Disposal System under contract with San Bernardino County. Athens is the City of Newport Beach's current street sweeper. Orange County Residential Collection Experience None reported. Other Experience Athens cites the following residential services in Los Angeles County: 16 cities with automated collection, three with manual collection, and three with backyard manual collection. Athens also cites bin and/or roll -off service experience in over 40 cities and areas throughout Los Angeles County, and in Orange, Riverside and San Bernardino counties. Transition Experience Athens cites recent hauler transitions including the cities of Redondo Beach (2011), Irwindale (2011), Hermosa Beach (2013), and the unincorporated area of the County of Los Angeles of Altadena (2011). Athens cites transitions in a total of 20 jurisdictions. 36 Experience (continued) PROPOSER CR&R CR&R Incorporated ("CR&R") is a privately -owned company, established in 1963. CR&R provides collection services throughout Southern California, and in Arizona and Colorado. CR&R owns and operates two transfer/processing facilities in Stanton, a facility in Perris, and a landfill in Arizona. Orange County Residential Collection Experience CR&R is the current service provider for the Newport Coast and Santa Ana Heights districts in the City of Newport Beach. CR&R cites manual residential collection service in unincorporated areas of Orange County and automated collection service in the Orange County cities of Stanton, Costa Mesa, Tustin, Orange, San Juan Capistrano, San Clemente, Dana Point, Laguna Niguel, Laguna Hills, Aliso Viejo, and Rancho Santa Margarita. Other Experience CR&R cites manual collection service in unincorporated areas of San Bernardino County and portions of the City of Avalon, and automated residential collection experience in 15 additional Southern California cities. CR&R has bin and roll -off box collection experience in multiple jurisdictions inside and out of Orange County through exclusive and non-exclusive arrangements. Transition Experience CR&R cited transitioning the City of Hemet from municipal collection, hiring the City's employees and purchasing City equipment. CR&R cited transition experience in the following Orange County cities from another hauler: Orange in 2010, Rancho Santa Margarita in 2005, and Tustin in 2007. CR&R listed additional transition experience in six other cities. N. B. E. L. Newport Beach Employee League ("N.B.E.L.") is the proposing entity for the City of Newport Beach solid waste hauling employees. Orange County Residential Collection Experience N.B.E.L. currently provides collection service to the majority of Newport Beach residents. Other Experience None. Transition Experience N/A 37 Experience (continued) PROPOSER Newport Newport Recycles, JV is a joint venture between Waste Resources Inc. ("WRI") and Roberts Waste and Recycling Recycles Inc. ("RWRI"). Both WRI and RWRI are privately -owned corporations. WRI was incorporated in 2002. WRI was founded by the founder of Western Waste Industries, the 4" largest solid waste management company in the nation prior to its sale and merger with USA Waste in 1996 (now Waste Management, Inc.). RWRI is a small, minority-owned business that incorporated in 2004. Orange County Residential Collection Experience None reported. Other Experience WRI cites automated residential collection and commercial collection in the City of Gardena. WRI also provides open market commercial/industrial/recycling services to cities throughout Los Angeles County. RWR collects refuse for the City of Newport Beach at the City's parks and beaches, and provides bin and roll -off box services in the City of Newport Beach. Transition Experience Newport Recycles cites Waste Resource's experience in transitioning from another hauler in the City of Gardena in 2003. Rainbow Rainbow Disposal Co., Inc. dba Rainbow Environmental Services ("Rainbow") is a 100% employee -owned corporation, incorporated in 1970, and operating since 1957. Rainbow provides solid waste collection services in Orange County. Rainbow owns and operates a transfer station/processing facility in Huntington Beach, CA. Orange County Residential Collection Experience Rainbow is the exclusive service provider for Huntington Beach, Fountain Valley, and Sunset Beach Sanitary District. Other Experience Rainbow provides exclusive commercial service in two unincorporated areas in the County of Orange and exclusive commercial service for Midway City Sanitary District (City of Westminster). Rainbow provides the collection of 160 trash carts off of the City's beaches using four-wheel drive automated collection trucks. Transition Experience Rainbow assumed beach -front trash collection in Newport Beach in 2011. Rainbow transitioned Huntington Beach, Fountain Valley and Sunset Beach from manual to automated collection in 2007. Experience (continued) PROPOSER Republic Republic Services of Southern California, LLC ('Republic') is a subsidiary of Republic Services, Inc., the second largest solid waste service provider in North America with two landfills and numerous material recovery facilities and transfer stations in Southern California. Republic operates a large material recovery facility in Anaheim. Orange County Residential Collection Experience Republic cites residential automated collection service in the cities of Anaheim, Brea, Fullerton, Garden Grove, Placentia, Villa Park, and Yorba Linda for the division that will service Newport Beach. Another division of the parent company services the cities of Cypress, Los Alamitos, and Seal Beach. Other Experience Republic provides bin and roll -off services in the above mentioned cities, and notes providing residential and commercial services in the City of Chino Hills. Additional divisions of the parent company provide residential, bin and roll -off collection service throughout Southern California. Transition Experience Republic cites transitioning from another hauler through mergers in the following cities: Anaheim (1997), Chino Hills (2001), Brea (1988)., Fullerton (1996), Placentia (1988), Villa Park (1992), and Yorba Linda (1988). Ware Ware Disposal Co. Inc. ("Ware") is a privately -owned company established in 1968. Ware provides collection services in Orange and Los Angeles counties. Ware's sister company Madison Materials operates a transfer/processing facility in Santa Ana. Orange County Residential Collection Experience Ware provides residential automated cart collection in the City of Laguna Woods, and two unincorporated areas of Orange County. Other Experience Ware cites automated residential collection experience in two unincorporated areas of Los Angeles County. Ware has bin and roll -off collection experience in several Orange County school districts, the City of Laguna Woods, unincorporated Orange County permit areas, and other non-exclusive areas. Transition Experience Ware cites transition experience in the following areas from another hauler: the City of Laguna Woods in 2005, Orange County permit areas in 1999 and 2007, and Los Angeles County permit areas in 2008. 39 Facilities 40 TRANSFER FACILITY LEASE OF CIN TRANSFER STATION FOR NON -AGREEMENT SOLID PROPOSER TRANSFER STATION FOR WASTE RESIDENTIAL SOLID WASTE ANNUAL PAYMENT NON -AGREEMENT TONNAGE PROJERED TO BE DELIVERED Athens Newport Beach Transfer Station $468,000 169 tons per day CR&R Newport Beach Transfer Station $420,000 169 tons per day N. B. E. L. Newport Beach Transfer Station n/a Lease of facility not proposed. Newport Newport Beach Transfer Station $43,940 50 tons per day Recycles Rainbow Rainbow Environmental Services $1,500,000 169 tons per day 17121 Nichols Lanes Huntington Beach Newport Beach Transfer Station Republic Newport Beach Transfer Station $1,000,000 27 tons per day +B+ 000 $1,008,000 Republic also offers a $1.00 per ton host fee on non - Newport Beach waste transferred through facility. (Additional revenue assumed 307 operating days per year at 27 tons per day, rounded to nearest thousand.) Ware Newport Beach Transfer Station $250,000 100 tons per day 40 Facilities (continued) PROPOSER PROCESSING FACILITIES PROPOSER 5353 Vincent Avenue, Irwindale CR&R11292 Western Avenue, Stanton MIXED WASTE SOURCE SEPARATED RECYCLABLES Athens Athens MRF Potential Industries 17121 Nichols Lane, Huntington Beach 14046 Valley Blvd., City of Industry 922 East E Street, Wilmington Ware Commerce Refuse -to -Energy American Organics 5926 Sheila Street, Commerce 20055 Shay Road, Victorville Southeast Resource Recovery Facility (SERRF) 120 Pier SAve., Long Beach CR&R CR Transfer (CRT) MRF CR&R Western Ave. MRF 11232 Knott Ave., Stanton 11292 Western Ave., Stanton Owned/operated by CR&R Owned/operated by CR&R N.B.E.L. CR Transfer (CRT) MRF Proposes to bid out processing service. 11232 Knott Ave., Stanton Currently operating under City's contract, but proposes to bid out this service, which may result in a facility change. Newport CR Transfer (CRT) MRF N/A Recycles 11232 Knott Ave., Stanton Under City's contract Rainbow Rainbow Environmental Services Rainbow Environmental Services 17121 Nichols Lanes 17121 Nichols Lanes Huntington Beach Huntington Beach Republic CR Transfer (CRT) MRF CVT Regional Material Recovery Facility and TS 1131 N. Blue Gum Street, Anaheim, CA 11232 Knott Ave., Stanton Under City's contract Owned/operated by Republic (CR&R Transfer to be used initially) Southeast Resource Recovery Facility (SERRF) 120 Pier S Ave., Long Beach Ware CR Transfer(CRT) MRF Madison Materials 11232 Knott Ave., Stanton 1035 East 4" Street, Santa Ana Under City's contract Sister company to Ware PROPOSER CUSTOMER SERVICE OFFICE Athens 5353 Vincent Avenue, Irwindale CR&R11292 Western Avenue, Stanton N.B.E. L. 100 Civic Center Drive, Newport Beach (City Hall) Newport Recycles 930 Walnut Street, Santa Ana Rainbow 17121 Nichols Lane, Huntington Beach Republic 1131 N. Blue Gum Street, Anaheim Ware 1035 East 4`h Street, Santa Ana 41 Equipment 42 PROPOSED PAYMENT TO PROPOSER COLLECTION VEHICLES PURCHASE EXISTING CITY COLLECTION VEHICLES Athens Continued use of two CNG rear loaders and two CNG front loaders from City $1,500,000 fleet under Path 1. Continued use of two CNG rear loaders from City fleet under Path 2. Plus purchase of four new CNG rear loaders and four new CNG front loaders. CR&R 11 new CNG AutoCar/Volvo chassis with McNeilus body. $1,500,000 Will continue to use four compliant rear and front loaders to be purchased from the City. N. B. E. L. Continued use of existing collection vehicles under Path 1. Purchase of five N/A new CNG vehicles in 2013, and three more through 2016 under Path 2. Newport Continued use of existing City fleet initially. Purchase new, or good as new, $600,000 Recycles refurbished alternative fuel replacement vehicles over the first four years of the term. Rainbow Continue to use four existing CNG City vehicles. Purchase ten new Crane $633,000 Carrier (one NUWay and nine Amrep bodies) under Path 1 and seven new Crane Carrier/Amrep trucks under Path 2. All collection vehicles CNG. Republic Continued use of existing collection vehicles forfirst six to 12 months. New $736,000 CNG vehicles will be purchased to replace existing vehicles during the first year under Path 1. Under Path 2, vehicles would be replaced with new CNG vehicles as automated service is phased in between 12 and 18 months after start of service. Ware Five new Peterbilt trucks with Cummins CNG engines, plus nine trucks in $875,000 Ware's fleet to be refitted with residential truck bodies. 42 Equipment (continued) PROPOSER CARTS (NEW CARTS REQUIRED) FUELING STATION Athens Manufacturer: Rehrig Pacific Company Athens will use the City's fueling station. Proposes black refuse and blue recycling carts. CR&R Manufacturer: Toter CR&R will use the City's fueling station for vehicles used Proposes black and blue lids to signify refuse and in -City and in neighboring cities. recycling carts, with the same granite look for each cart body. N. B. E. L. Manufacturer: Toter. N.B.E.L. will continue to use the City's fueling station. Newport N/A. Did not propose Path 2 option. Newport Recycles will use the City's fueling station. Recycles Rainbow Manufacturer: Rehrig Pacific Company Rainbow will use the City's fueling station. Would like to Proposes brown for refuse/trash cart and blue for discuss allowing the vehicles to use the fueling facility recycle cart. on holidays if the need arises. Republic Manufacturer: SSI Schaefer Republic will use the City's fueling station for CNG (colors not proposed— City may select colors) vehicles purchased for Path 2. Ware Manufacturer: Rehrig Pacific Ware does not propose to use the City's fueling station. Proposes black refuse and blue recycling carts. 43 Diversion and Programs PROPOSER PROPOSED USE OF CITY PROCESSING CONTRACT (1) MINIMUM GUARANTEED DIVERSION RATES PATH 1 PATH 2 Athens No 42% 42% CR&R N/A 40% 40% N.B.E.L. Proposes to re -bid contract. 40% Existing 50% Proposed (2) 50%(3) Newport Recycles Yes 41% N/A Rainbow No 41% 41% Republic Yes 41% 44% Ware Yes 43% 43% (1) City holds a contract with CR&R for processing of solid waste collected from the City yard. Contract may be cancelled on 180 days' notice. (2) Assumes that the City can re -bid the mixed waste processing contract to receive higher diversion at current costs. (3) Proposes that the City conduct competitive procurements for a new mixed waste processing contract and for a processing agreement for the source separated recyclables. PROPOSER ANNUAL SHARPS(4) COST Athens $80,269 Proposes a call-in program, whereby residents will be sent a pre -paid mail -back container to collect used Sharps and send Sharps for proper disposal. CR&R $25,000 Proposes customers call in to receive pre -paid mail -back Sharps containers or pharmaceutical envelopes. Customers may choose whether to obtain these containers at a central pickup location or receive them by mail. N.B.E.L. N/A Not proposed. Newport $0 Proposes a call-in program, whereby residents will be sent one free pre -paid, mail -back Sharps Recycles container each year. A second and third Sharps Kit would be available for $7.00 co -pay each. Rainbow $0 Customer can order a mail -back biohazard container for sharps either by ordering online on Rainbow's or the City's website, or by picking one up at the City yard (to be staffed by Rainbow) and other locations such as the Oasis Senior Center. Republic $0 Customers can order pre -paid, mail -back Sharps containers through Republic's website. Containers will be mailed to customers. Ware $100,000 Proposes a call-in program, in which customers are delivered pre -paid mail -back Sharps containers. (4) Services provided at no additional charge to residents unless otherwise noted. 44 Diversion and Programs (continued) (1) The requested Household Hazardous Waste, or "HHW;' program permits residents to call in for the hauler (or hauler's properly permitted subcontractor) to collect HHW from the resident's porch or other agreed -to location. This arrangement is typically referred to as door-to-door" collection. 45 HHW PROGRAM (1) PROPOSER PROGRAM COST Athens HHW will be collected on two designated days per week. Residents $127,200 for door-to-door program will call in 48 hour in advance to schedule the collection of HHW, $80,000 forthe drop-off event option and place the material at the curb on one of the two weekly collection days. Alternatively, Athens proposes to provide a monthly drop-off event for HHW collection and disposal. Athens may subcontract HHW services to a qualified 3rd party HHW contractor, such as Veolia Environmental Services. CR&R Call-in program. CR&R will collect and deliver HHW to its Garden $125,000 per year Grove facility for consolidation and transfer to Clean Harbors. N.B.E.L. Not proposed. N/A Newport Not proposed. N/A Recycles Rainbow Customers call in for curbside collection on regular collection day $0 for two pickups per year for each by Rainbow or qualified vendor. residence. $75 for each additional pickup. Republic Proposed a customer -funded program. Approximately $10 per pickup billed to customer. Ware Call-in program for door-to-door collection. $100,000 per year. Will use Clean Harbors, Veolia Environmental or Curbside, Inc. for Ware indicates it will share savings with processing. City if participation results in costs below expectations. (1) The requested Household Hazardous Waste, or "HHW;' program permits residents to call in for the hauler (or hauler's properly permitted subcontractor) to collect HHW from the resident's porch or other agreed -to location. This arrangement is typically referred to as door-to-door" collection. 45 Diversion and Programs (continued) PROPOSER OTHER OPTIONAL SERVICE COSTS Athens ENHANCED BULKY ITEM COLLECTION CONTAINER PULL-OUT FOR DISABLED ANNUAL COMMUNITY SHRED -IT DAY Athens $25,459 $24,000 $3,262 CR&R $6,000 $0 $0 N.B.E.L. (1) (2) (3) Newport Recycles $0 $0 $0 Rainbow $0 $0 $0 Republic $0 $0 $0 Ware $216,000 $30,000 $0 (1) N.B.E.L. proposed that a vendor "Orange E -Waste' would provide this service for free. (2) N.B.E.L. responded in correspondence dated August 2, 2013 that the City is already providing this service. At the meeting with N.B.E.L., representative stated that there would be no additional cost/time to service the additional customers signing up for this service when it is advertised. (3) N.B.E.L. responded in correspondence dated August 2, 2013 that vendors are interested in providing this service at no cost. At meeting with N.B.E.L., representative stated the cost may be $1,000/event. Other Operational Information PROPOSER PROPOSED TRANSITION PERIOD FROM AWARD OF CONTRACT TO START OF SERVICE Athens Six months. CR&R Three to six months, depending on whether the SCAQMD permits the use of existing vehicles pending delivery of new compliant vehicles. N. B. E. L. No transition period, as current service provider. Under Path 2, N.B.E.L. proposes to phase in automation over an 18 to 24 -month period. Newport Three months for Path 1. Path 2 not proposed. Recycles Rainbow Six months. Rainbow will be able to convert 500 homes per day over a ten week period. Republic One to two months. Ware Six months under Path 1. Seven months under Path 2. 46 Other Operational Information (continued) PROPOSER PATH 2 OPERATING ASSUMPTIONS Athens • 60% of the City serviced with fully -automated side loaders with carts set out in front of single family residences. . 25% of the City serviced with semi -automated rear -loader with tipper for residences with limited vehicle clearance but with room to handle automated carts. • 15% of the City serviced with manual collection with rear loader for residences that have limited space to store automated containers. CR&R CR&R notes that 15% of collection may need to remain manual. Refuse cart waste shall be sent for processing only to the extent needed to reach 40% diversion, with the rest transferred from the City yard to the landfill. For recyclable "overage" that may not fit in the recycling cart, CR&R will collect and process recyclables placed in clear plastic bags, in addition to collecting recyclables placed in the recycling cart. (If material is not in a clear plastic bag or recycling cart, it will be collected as refuse.) N.B.E. L. N.B.E.L. proposes to automate refuse service by 4`" quarter 2014, and to phase in separate recycling service through Spring 2017. N.B.E.L. notes about 25% of the City may continue manual service. Newport Not proposed. Recycles Rainbow Rainbow anticipates using front loaders with automated arms, automated side loaders and semi - automated rear loaders. Rainbow suggests that the City survey denser areas as to whether the areas want dual -collection, with two truck passes. If an area, or an individual, does not want recycling carts, Rainbow would provide blue bags in which to place recyclables. These bags would be collected with refuse and recovered during processing. Republic Republic proposes to phase in automated collection 13 months after the start of service. Estimates 81% of the City can be serviced using automated side loaders. 19% may require smaller, rear -load two-man trucks. Ware Ware listed specific areas of the City in which manual and semi -automated will be required, versus fully automated collection, and that such areas will require two-man crews. 47 Other Operational Information (continued) PROPOSER ROUTING Athens No changes proposed initially during the start-up period. CR&R No changes proposed initially. Proposes reviewing routing efficiencies after the start of service. N. B. E. L. N.B.E.L. included alternative collection schedules under Path 2. Newport No changes proposed initially. However, proposes option to make changes to the current routes, if changes Recycles create greater efficiency in collection hours. City to approve any route changes. Rainbow No changes proposed during the first six months. Route changes on a small scale may be required in the future. Republic No changes proposed, until Path 2 automation is implemented 13 months into agreement. Ware No changes proposed initially. Anticipates proposing any routing changes after six months of service under Path 2 to rebalance routes. Proposed Exceptions to Franchise Agreement 48 NUMBEROF PROPOSER SUMMARY OF EXCEPTIONS EXCEPTIONS Athens 1 Article 5, Section 5.1.3 K— Requested that this sentence be removed. "In performance of this Agreement, the issuance of four (4) or more vehicle, driver/operator or other citation that relate in any way to this Agreement within a twelve (12) month period shall be deemed to be a breach of this Agreement." CR&R 0 N. B. E. L. 0 Not applicable. Newport 0 Recycles Rainbow 0 Republic 0 Ware 0 48 Legal Disclosures PROPOSER #OF LEGAL DISCLOSURES SUMMARY OF LEGAL DISCLOSURES Athens 13 Civil Proceedings: 1. Riad Abboud v. Consolidated Disposal Services, LLC. 2013 —Alleged that Athens wrongfully charged fees for services provided to certain customers who allegedly should have received such services from other companies for free. Athens dismissed. 2. Key Disposal v. Combined Properties, Inc., 2013—Alleged that Athens wrongly assisted the customer in switching waste management companies. Settled. 3. Mike Torres v. City of Montebello, currently under appeal - City is accused of improperly awarding a waste hauling contract to Athens. The ruling in the case to invalidate the agreement is on appeal. Athens is not a defendant, but a Real Party in interest. 4. City of Montebello v. Rosemarie Vasquez —The City of Montebello is suing various former city council members and a former city manager for allegedly accepting improper payments and/or favors. Athens is not a defendant, but a Real Party in interest. 5. Julie Enamorad v. Athens Services, 2013—Athens is accused of wrongful termination. Recent filing. 6. Mr. Franco v. Athens Services, currently under review — This action is a wage and hour claim against Athens. The plaintiff is attempting to form a class action. The California Supreme Court is to review the case to determine whether the plaintiff is precluded from representing a class by virtue of his arbitration agreement with Athens. 7. John L. Flores v Athens. 2009 —Class action by a driver. Settled 2009. Administrative Proceedings: Occupational Safety & Health Administration (OSHA) OSHA facility inspections: # Facility Citation Date Settlement S. 125918953 Valley Blvd. 9/27/07 $1,150 9. 310196019 Sun Valley 6/29/07 $1,685 10. 309149268 Sun Valley 6/28/07 Contested. No further inquiries 11. Air Resource Board (ARB) - Athens entered into a settlement agreement in 2009 with the Air Resources Board; ARB asserted that Athens failed to properly inspect diesel vehicles in 2005 and 2006 and to install emission -reduction devices from 2004 to 2008. 12. South Coast Air Quality Management District — Reached settlement 1/2009 forfacility improvements, costs and fines regarding ongoing odor issues at its City of Industry facility (Athens MRF). 13. City of Los Angeles v. American Waste Industries (2006) —Athens purchased American Waste Ind. Inc. in November 2006. American's Sun Valley MRF had a number of legal and regulatory issues. Athens negotiated an agreement with the City of Los Angeles and the local enforcement agency to allow on-going operations. Indicates facility is in full compliance at this time. 49 Legal Disclosures (continued) PROPOSER N OF LEGAL SUMMARY OF LEGAL DISCLOSURES DISCLOSURES CR&R 2 1. OSHA, July 5. 2007 — Facility inspection write-ups for a circuit breaker box cover missing, a ,mid rail missing, An improper lock out tag out, the improper storage of respirator, the unguarded conveyor belt nip points, and an overhead hoist with bent safety latch. 2. OSHA, March 3, 2008 — During construction of South County MRF, an industrial truck improperly moved an I-beam, causing an accident. N. B. E. L. 0 None cited. Newport 0 None cited. Recycles Rainbow 10 Civil Proceedings: 1. Duarte, et al v. Rainbow. 2012 - Four employees claimed that they were not permitted to take meal and lunch breaks, which Rainbow denied. Settled 2012. 2. Rainbow Disposal v. CR&R, 2008—California Unfair Practices Act relating to CR&R's proposal to the City of Newport Beach to pay the City for each load transferred to the CR&R MRF in Stanton. Settled 2012. 3. CR&R v. Rainbow Disoosal - CR&R contended that Rainbow underpaid CR&R for profits under an agreement with Midway City Sanitary District. Settled 2012. 4. Albrick v. Rainbow Disposal — Involved an allegation of "repudiation of partnership/joint venture agreement." Allegations were disputed by Rainbow. Settled 2012. 5. Rainbow Disposal Co., Inc. v. Arnold & Porter. LLP, In Arbitration - Rainbow alleging malpractice, breach of contract and over -billing. Filed April 13, 2013. 6. REDF-Organic Recovery, LLC v. Rainbow Disposal Co., Inc. (State of New York), 2013—REDF alleges breach of the Confidentiality Agreement. Administrative Proceedings: 7. & 8. CAL OSHA: Two cases were cited, 11/30/07 and 5/22/07 relating to minor equipment infractions, such as labeling, guards and eye wash stations. In both cases, appeals and mitigation measures were taken, and citations were reduced and eliminated. 9. & 10. SCACIM D: Notices of Violations (NOV) during the past nine years: one in 2001 and in 2007. The NOVs were for violation of Rule 402 — nuisance odors, operating a transfer station and discharging odors. Republic 3 Disclosures for proposing division: 1. Casmalia Disposal Site/BFI, et al, 1998—EPA seeking settlements from multiple parent company divisions related to a hazardous waste facility operated in Santa Barbara County from 1973 to 1989. Cash settlement with the proposing entity in 2011. 2. Republic v. City of Placentia, 2010— Dispute over calculation of Franchise Fee paid to City. Settled and new franchise agreement signed. 3. City of Oxnard v. Republic Services, 2007 - City sued for declaratory relief on termination provisions in Republic's MRF operating agreement. Amendment to agreement negotiated. 50 Legal Disclosures (continued) PROPOSER N OF LEGAL DISCLOSURES SUMMARY OF LEGAL DISCLOSURES Ware 7 1. Air Resources Board ("ARB"), 7/24/2007—Settlement related to allegations of violations of the ARB's solid waste collection vehicle rule, and smoke inspection program. 2. & 3. Cal/OSHA, 5/10/2007 and Cal/OSHA, 9/13/2007—Citations for missing pulley cover, out of date air tank permit, missing eyewash station, failure to give employee a form, storing files overhead and missing electrical outlet plate. 4. & 5. CIWMB. 8/18/2008 and CIWMB. 8/20/2008—Violations related to incomplete waste tire manifests. 6. Lopez v. Ware Disposal Inc., 2012/12 —Allegations related to wage and hour claims, failure to pay wages and failure to provide meal and rest periods. Settled. 7. Ware Disposal Inc. v. State of California. 3/23/12 - Writ of Mandate regarding issues surrounding the Department of Conservation. 51 Unique Proposal Features Proposers included the following extra items in their proposals at no additional cost unless otherwise stated, which they consider enhancements: Athens 1. Free Compost and Mulch Events -Athens will provide two 40 -cubic yard containers of nutrient -rich compost from Athens' American Organics compost facility for distribution to residents on a first -come -first-served basis, using customers' own bags twice per year. Athens would staff the event at the City yard or other City -owned location. 2. Job Fair Participation —Athens will participate in the City's job fairs and will offer internships to City residents. 3. Event boxes —Athens will provide the City with up to 500 event boxes per year as temporary waste receptacles for special City events. 4. Recycling speakers —Athens will provide speakers for school assemblies, sciences classes, and other City events, and provide assistance to the City in drafting recycling and composting materials. S. Twitter handle — Athens will engage the @AthensServices Twitter handle, which covers environmental and local community news. 6. MRF tours—Athens will provide educational tours of the City of Industry MRF and/or video lectures of the facilities and Victorville compost site. Alternative Proposals 1. Athens would like to discuss leasing service bay space at the City yard for vehicle maintenance. (Otherwise, major maintenance services will take place at Athens' yard.) CR&R 1. Free Mulch Give -A -Way Events — CR&R will conduct annual mulch give -a -way events at no additional cost. 2. Free Compost and Wood Chips to City —CR&R will provide compost and wood chips to the City at no additional cost. 3. Free Residential Trash Cart Tagging Program —CR&R will place instructional tags on trash carts to educate residents to place more recyclables in the recycling cart. 4. Free Residential "Newsletter" —CR&R generates a quarterly Orange County newsletter. CR&R will provide copies for the City to place in mailers. 5. City Council Power -Point Presentations— CR&R will provide two Power -Point presentations to update the City Council regarding program implementation. 6. Classroom Education Curriculum —CR&R will offer the school district relevant curriculum. 7. SMART Vehicles—Collection vehicles are equipped with GPS, video with time stamping, and communication devices. Alternative Pronosals 1. Automated Co -Collection —CR&R proposes an option to have all waste collected in one cart and processed. CR&R notes some customers will still require manual collection. The proposed annual cost for core services under this option is $3,968,640. 2. Refuse and Organics Cart Collection —CR&R proposes an option to have all refuse and recyclables collected in one cart and sent for processing. Green and food waste would be placed in the second cart and sent to CR&R's Perris Anaerobic Digestion facility for conversion to energy and compost. CR&R notes some customers will still require manual collection. The proposed annual cost for core services under this option is $4,576,020. 3. Multi -Family HHW Collection — If the City choses to extend the optional HHW collection program to multi -family bin customers, CR&R offers to provide the program for a monthly charge equal to the number of cubic yards collected per week. 52 Unique Proposal Features (continued) N.B.E.L. 1. Battery Drop— N.B.E.L. proposed a battery drop-off program. The current program is provided through a third -party vendor at a cost of approximately $1,000 per year. Alternative Proposal N.B.E.L. suggests that the City automate a portion of the City under Path 1. Newport Recycles 1. Public Outreach -Customer Education and Awareness programs to be linked to YouTube through the City and WRI websites, in addition to local workshops and mail marketing. Rainbow 1. Blue Baa Program — Rainbow will offer blue bags to residents under Path 1, and residents under Path 2 that do not want a separate recycling cart. Recyclables may be placed in the bag which is collected with the refuse and recovered at the processing facility. 2. Visually Impaired Assistance - Rainbow developed a tactile system for visually impaired customers to be able to identify the type of cart. Rainbow has had a Visually Impaired Program in Fountain Valley since 2007. Rainbow also provides the rollout instruction in Braille. 3. Outreach to Schools— Rainbow provides teachers with state standard based lesson plans, curriculum and student activity pages. Rainbow would make this program available to Newport Beach City schools. 4. Community Gardens—Rainbow will support school and community garden programs. Republic 1. Community Health -Care Donation—Republic will donate $5,000 per year to a health care -directed community program selected by City Council. 2. Battery Recycling Collection — Under Path 2, Republic will collect household batteries placed in clear zip -lock bags on top of recycling carts each week at no additional cost. 3. Republic Rewards Program — Republic offers a program whereby residents can enroll, gain points, and access discounts at local Newport Beach retail locations by recycling material at the curb. 4. Special Events — In addition to servicing the required special events at no additional charge as required, Republic will provide service at 'reasonable community events that the City would elect to sponsor in the future." Alternative Proposal Backyard Collection Service by Subscription - In addition to providing backyard collection service to disabled residents at no additional cost, Republic will provide backyard service to seniors for $12.00/month and to other residents for $25.00/month. 53 Unique Proposal Features (continued) Ware 1. $125,000 Signing Bonus — Ware will provide a $125,000 payment within six months of the execution of the agreement. 2. Free Annual Disposal Day— Ware will host a free disposal day each year at Madison Materials for residents. 3. Reduced Gate Fee— Ware will offer City residents a $47.00 per ton disposal fee at Madison Materials, instead of the currently posted $62.00 per ton rate. 4. Used Oil Collection — Ware will provide used oil collection containers for curbside collection at no additional cost. Alternative Proposal Exclusive C&D Disposal — Ware requests that the City consider requiring self -haulers to deliver all construction and demolition debris to Madison Materials in Santa Ana in exchange for a $5.00 per ton fee payment to the City. 54 City of Newport Beach Table 4-1: Diversion Plan Comparison - Proiected Diversion of Hauler -Collected Solid Waste Diversion Program Athens CR&R N.B.E.L. Newport Recycles Rainbow Republic Ware 2012 Actual Tonnage % Tonnage % Tonnage % Tonnage % Tonnage % Tonnage % Tonnage % Tonnage % Path 1 MMP- Reryclables Diverted 10,780 31.6% 9,831 28.9% 14,000 41.1% 10,620 31.2% 11,793 34.6% 10,217 30.0% 9,686 28.4% 10,612 31.1% MWP- Green Waste Diverted 3,530 10.4% 3,882 11.4% 3,000 8.8% 3,552 10.4% 3,033 8.9% 3,866 11.3% 5,048 14.8% 3,514 10.3% MWP - Other Diverted 0.0% 0.0% - 0.0% - 0.0% 0.0% 0.0% 0.0% 0.0% Total Projected Annual Tons Diverted 14,310 42.0% 13,713 40.2% 17,000 49.9% 14,172 41.6% 14,826 43.5% 14,083 41.3% 14,734 43.2% 14,126 41.5% Total Projected Annual Tons Collected 34.071 34,071 34.071 34.071 34,071 34,071 34.071 34 071 Planned Diversion Percentage 42% 40% 50% (1) 42% 44% 41% 43% 41% Guaranteed Hauler Diversion Percentage 42% 40% 50%(1) 41% 41% 41% 43% Path 2 MMP- Reryclables Diverted 51405 15.9% 4,205 12.3% (2) (3) 10,393 30.5% 1,136 3.3% 2,240 6.6% MWP- Green Waste Diverted 3,530 10.4% 1,755 5.2% 2,583 7.6% 725 2.1% 5,048 14.8% MWP - Other Diverted - 0.0% - 0.0% - 0.0% 4,261 12.5% - 0.0% Source Separated Recycling 5,248 15.4% 7,666 22.5% 3,964 11.6% 8,868 26.0% 7,240 21.2% Total Projected Annual Tons Diverted 14,183 41.6% 13,626 40.0% 16,940 49.7% 14,990 44.0% 14,528 42.6% Total Projected Annual Tons Collected 34 071 34 071 34 071 34,071 34 071 Planned Diversion Percentage 42% 40% 50% 44% 43% Guaranteed Hauler Diversion Percentage 42% 40% 41% 44% 43% Amount Processed (M WP of Refuse) Amount Recovered Diversion Rate for Path 2 Processing 27,733 8,572 31% 14,500 5,800 1 40% 1 1 1 1 28,703 12,342 1 43% 5,137 1,592 1 31% 20,288 7,288 36% (1) Newport Beach Emloyee League's (N.B.E.L.) 50%diverison rate depends on results of a yet -to -be conducted procurement of new processing services. Existing processing arrangements, competitively procured in 2008, provide for at least 40% diversion. (2) N.M.L. did not include tonnage projections for a source separated recyclables program required under Path 2. (3) Newport Recycles did not propose under Path 2. 55 ESTIMATED ANNUAL COST OF CITY REFUSE OPERATIONS In 2012, the City of Newport Beach retained HF&H Consultants, LLC ("HF&H") to determine which existing City costs would be eliminated and which overhead costs would be retained if the City were to privatize residential solid waste operations. Costs that would be eliminated if operations are privatized include salaries and benefits for City employees engaged in solid waste operations, costs under CR&R's processing agreement (these would be shifted to the contractor), vehicle and equipment acquisition and maintenance, insurance and other direct operating costs. The annual City costs that would cease, based on FY 2012 costs, were determined to be $4,949,000, with labor costs representing 50% of this amount at $2,488,000 per year. Two adjustments were made to this figure in order to use it for comparison to annual compensation proposals submitted through this RFP process: one for a reduction in solid waste employees; and another for transfer -related equipment. Employee Cost Reductions — Since the 2012 study, the City has determined it can sustain a reduction in solid waste collection labor from 23 to 18 employees. This staff reduction has been achieved through routing efficiencies, additional overtime, and use of temporary workers. Previously, the City's collection crew members were often able to complete collection routes in less than eight hours. Requiring employees to work the full eight hours achieves routing efficiencies without additional labor costs. However, fewer employees working longer days to accomplish the same tasks results in less scheduling flexibility and requires additional expenses for overtime and temporary workers. The projected net annual employee cost savings from FY 2012 to FY 2014 is $218,000. Table 5-1: FY 2014 Employee Cost Savings Category Amount FY 2014 Budgeted Labor (permanent workers base salary including budgeted overtime and one-man incentive pay) (1) $2,135,000 Temporary Worker Costs (2) $60,000 Unbudgeted Overtime Expenses (2)$75,000 Total Projected FY 2014 Labor Cost $2,270,000 FY 2012 Labor Cost (3) $2,488,000 Net Labor Savings in 2014 versus 2012 $218,000 (1) From FY 13-14 Refuse Division budget "Requested Position Worksheet," page 199. Budgeted overtime is approximately $150,000/year and one-man incentive pay is $100,000/year. (2) Estimated by City staff. (3) October 4, 2012 Residential Solid Waste & Recycling Study, Page 11, Table 3, row 1. Based on the labor cost savings and a minor equipment cost adjustment, the estimated annual cost of current City operations is approximately $4.7 million as shown in Table 5-2 below. 32 Table 5-2: Projected FY 2014 City Municipal Solid Waste Operating Costs Category Amount 2012 Study Incremental City Costs (1) $4,949,000 Labor Cost Savings Adjustment ($218,000) Equipment Adjustment (2) 15 000 Estimated Annual Cost for City Operations $4I—,000 (1) October 4, 2012 Residential Solid Waste & Recycling Study, Page 11, Table 3, row 13. (2) October 4, 2012 Residential Solid Waste & Recycling Study, Exhibit 4 included depreciation of $15,000/year for three pieces of non -collection equipment. Table 4 of the report lists hourly wages for the average hourly driver. The City's average hourly wage for drivers was calculated based on the following base salary schedule as provided by N.B.E.L. and confirmed by the City: Table 5-3: Newport Beach Employee League -Provided Salary List(l) Position Base Salary Refuse Worker $ 54,454.40 Refuse Worker 54,454.40 Refuse Worker 54,454.40 Refuse Worker 54,454.40 Refuse Worker 54,454.40 Refuse Worker 54,454.40 Refuse Worker 54,454.40 Refuse Worker 11 59,987.20 Refuse Worker 11 59,987.20 Refuse Worker 11 59,987.20 Refuse Worker 11 59,987.20 Refuse Worker 11 59,987.20 Refuse Worker 11 59,987.20 Refuse Worker 11 59,987.20 Refuse Worker 11 59,987.20 Refuse Worker 11 59,987.20 Refuse Worker 11 58,562.05 Refuse Worker 11 58,562.05 Average 1 $ 57,677.21 Hours/Year 1 2,080 Average Wage/Hour 1 $ 27.73 (1) Excluding benefits, and supervisor and superintendent costs. 57 NEWPORT BEACH EMPLOYEE LEAGUE COST PROPOSAL The City's solid waste employees submitted a proposal prepared by the Orange County Employee League as the Newport Beach Employee League (N.B.E.L). The N.B.E.L.'s submittal of a responsive proposal is not necessary to allow the City to choose to continue providing municipal service. The City's cost to continue under the current arrangements has been estimated (see Attachment 5). Submitting a proposal provided the N.B.E.L. an opportunity to present innovative methods to improve service and/or reduce costs. If a private company underestimates the cost to provide service to the City, the financial risk would be the company's, and the City would be under no obligation to share the loss. Regardless of assumptions made by the N.B.E.L. in developing its proposal, the City is fully responsible for all costs actually incurred. Therefore, a comparison has been made between the City's budgeted costs and the Employee League's proposed costs. Recycling Fee — The N.B.E.L. reduced its proposed annual compensation by the amount of the City's residential recycling fee revenue, approximately $941,000 per year. This recycling fee is one of the City's funding sources for solid waste services, but was not part of the RFP process. As this recycling fee would be used to offset collection costs under all possible outcomes, this fee adjustment was added back to the Employee League's proposed costs to allow a comparison to the other proposals on a consistent basis. Employee Cost Savings — The N.B.E.L. proposal excludes certain employee costs. Under Path 1, N.B.E.L. indicated it included base salaries for 20 positions (18 Refuse Workers I and ll, Supervisor and Superintendent - approximately $1,902,000 per year). N.B.E.L. submitted the list of proposed worker salaries in support of its proposed employee costs as shown in Table 6-2. This cost figure does not include overtime pay and "one-man incentive pay." As described in Attachment 5, the City reduced its budgeted full-time employee base from 23 to 18 employees effective July 1, 2013. After evaluating operations since the start of the fiscal year, City Staff projected the additional overtime and temporary worker costs the City would incur for FY 2014. These costs were not included in the N.B.E.L. proposal. This salary information, including the FY 2014 projected employee costs of $2,270,000, was shared with N.B.E.L. on August 9 and August 20, 2013. The City is obligated to pay its employees for overtime worked, even if the N.B.E.L. does not request it in the proposal. -M Table 6-1: Newport Beach Employee League Response, August 21, 2013 59 Proposed Staff Compensation Benefits Total 1. Refuse Supervisor $ 89,609.60 $ 37,336.79 $ 126,946.39 2. Refuse Worker 1 54,454.40 31,357.28 85,811.68 3. Refuse Worker 54,454.40 31,357.28 85,811.68 4. Refuse Worker 54,454.40 31,357.28 85,811.68 5. Refuse Worker 1 54,454.40 31,567.36 86,021.76 6. Refuse Worker 1 54,454.40 31,657.32 86,111.72 7. Refuse Worker 54,454.40 31,567.36 86,021.76 8. Refuse Worker 1 54,454.40 31,177.36 85,631.76 9. Refuse Worker 11 59,987.20 31,193.27 91,180.47 10. Refuse Worker 11 59,987.20 31,193.27 91,180.47 11. Refuse Worker II 59,987.20 33,203.33 93,190.53 12. Refuse Worker II 59,987.20 31,193.27 91,180.47 13. Refuse Worker 11 59,987.20 31,193.27 91,180.47 14. Refuse Worker 11 59,987.20 31,193.27 91,180.47 15. Refuse Worker 11 59,987.20 30,315.02 90,302.22 16. Refuse Worker 11 59,987.20 31,193.27 91,180.47 17. Refuse Worker II 59,987.20 31,193.27 91,180.47 18. Refuse Worker 11 58,562.05 32,057.80 90,619.85 19. Refuse Worker 11 58,562.05 30,887.80 89,449.85 20. Refuse Superintendent 126,779.20 45,288.09 172,067.29 Total 1 $ 1,902,061.46 59 Path 1 Cost Proposal Adjustments Adjusting for the Recycling Fee and employee labor costs as described above results in estimated annual costs of $4,893,000 as shown in Table 6-2. This is close (within 4%) to the $4,716,000 estimated cost of current City operations as described in Attachment 5. Table 6-2: Key Proposal Cost Adjustments — Path 1 Category Total N.B.E.L. Proposed Annual Cost, net of Recycling Fee Funding $3,584,000 Recycling Fee Add Back la4li 000 Total N.B.E.L. Proposed Annual Cost with Recycling Fee Add Back $4,525,000 Employee Cost Adjustment FY 2014 Projected City Employee Costs $2,270,000 N.B.E.L. Proposed Employee Costs L,2 02 000 Employee Cost Adjustment $368,000368 000 Adjusted Annual Cost 1 $4,893,000 Proposed Diversion Rate and Mixed Refuse Processing Cost — Under Path 1, N.B.E.L. has included current transport, mixed waste processing, and disposal costs based on the existing processing agreement with CR&R which yielded a 41% diversion rate last year. N.B.E.L. proposes that the City conduct a competitive procurement of this transport and processing service, and projects achieving a 50% diversion rate at the current cost. It is reasonable to project a 40% diversion rate at current costs. However, the actual cost and diversion rate to be obtained through a new transport and processing services procurement cannot be confirmed in advance of an RFP process for such services. Path 2 Cost Proposal N.B.E.L. proposed a $272,000 per year lower cost under Path 2 than Path 1 (an 8% reduction from $3,584,000 to $3,312,000). The N.B.E.L.'s Path 2 proposal lacked sufficient support to confirm the proposed cost. At a minimum, the recycling fee of $941,000 would need to be added back to the proposed cost for Path 2, similar to Path 1, and other adjustments may be required, as described below. Under Path 2, certain categories of costs would increase compared to Path 1 due to the added cost of purchasing containers, purchasing automated trucks, and making two truck passes by each home instead of one. These additional costs may or may not be fully offset by automated collection efficiencies in much of the City. Proposals received from the private haulers include two proposers assuming net cost savings from Path 2 compared to Path 1, two assuming net cost increases, and one proposing no difference in costs as shown in Table 6-3. 60 Table 6-3: Cost Comparison Between Path 1 and Path 2 — Core Services net of Transfer Station Payment (1) N.B.E.L.'s annual cost/compensation as proposed with $941,000 recycling fee added back, without additional cost adjustments for employee costs or other costs. Other Cost Proposal Issues N.B.E.L.'s proposal and subsequent responses to requests for clarification did not include all of the information necessary to verify the reasonableness of the proposed cost. Key issues include the following: Processing Cost for Source Separated Recvclables — N.B.E.L. suggested in its proposal that the City conduct a competitive proposal process to seek costs for the processing of the materials collected in the recyclables cart under Path 2. This cost is not available for the N.B.E.L. proposal. Tonnage/Diversion Projections — N.B.E.L. did not include the tonnage collection and diversion assumptions for source separated recyclables collection under Path 2 required in the RFP Attachment 4-C2. Route Hours — N.B.E.L.'s proposed route hours under Path 2 did not separately identify refuse and recycling routes. Therefore, the reasonableness of the assumptions could not be determined. Under Path 2, N.B.E.L. proposed a 35% reduction in total annual route hours versus revised Path 1 route hours. (In response to the first inquiry regarding N.B.E.L.'s proposed routes, N.B.E.L. submitted revised Path 1 hours.) N.B.E.L. attributed the 35% reduction from Path 1 hours to its assumption that it could operate with 11% fewer employees (a reduction from 18 to 16 workers). The 11% employee reduction appears inconsistent with the 35% route hour reduction. N.B.E.L. and other proposers noted that portions of the City would need to continue manual service; those areas would therefore not benefit from efficiencies due to automation, and the entire City would require a second route for recyclables collection. 61 Proposer Path 1 Path 2 Incremental Path 2 Costs (Savings) (Path 2 - Path 1) 1. Athens $ 4,760,000 $ 5,161,000 $ 401,000 2. CR&R $ 3,689,000 $ 3,231,000 $ (458,000) 3. N.B.E.L. - as proposed with recycling fee added back (1) $ 4,525,000 $ 4,253,000 $ (272,000) 4. Newport Recycles $ 7,257,000 Not proposed n/a 5. Rainbow $ 5,110,000 $ 4,264,000 $ (846,000) 6 Republic $ 4,453,000 $ 4,453,000 $ - 7. Ware $ 3,540,000 $ 3,806,000 $ 266,000 (1) N.B.E.L.'s annual cost/compensation as proposed with $941,000 recycling fee added back, without additional cost adjustments for employee costs or other costs. Other Cost Proposal Issues N.B.E.L.'s proposal and subsequent responses to requests for clarification did not include all of the information necessary to verify the reasonableness of the proposed cost. Key issues include the following: Processing Cost for Source Separated Recvclables — N.B.E.L. suggested in its proposal that the City conduct a competitive proposal process to seek costs for the processing of the materials collected in the recyclables cart under Path 2. This cost is not available for the N.B.E.L. proposal. Tonnage/Diversion Projections — N.B.E.L. did not include the tonnage collection and diversion assumptions for source separated recyclables collection under Path 2 required in the RFP Attachment 4-C2. Route Hours — N.B.E.L.'s proposed route hours under Path 2 did not separately identify refuse and recycling routes. Therefore, the reasonableness of the assumptions could not be determined. Under Path 2, N.B.E.L. proposed a 35% reduction in total annual route hours versus revised Path 1 route hours. (In response to the first inquiry regarding N.B.E.L.'s proposed routes, N.B.E.L. submitted revised Path 1 hours.) N.B.E.L. attributed the 35% reduction from Path 1 hours to its assumption that it could operate with 11% fewer employees (a reduction from 18 to 16 workers). The 11% employee reduction appears inconsistent with the 35% route hour reduction. N.B.E.L. and other proposers noted that portions of the City would need to continue manual service; those areas would therefore not benefit from efficiencies due to automation, and the entire City would require a second route for recyclables collection. 61 Container Costs Under Path 2 — N.B.E.L. amortized the container costs over a longer period than most carts will remain in use. N.B.E.L. indicated it assumed the carts were amortized over 20 years, though they have a 10 -year warranty. N.B.E.L.'s submitted cost information indicated a cost of $39.45 per container that included the cost of labeling and delivery. However, the quotation N.B.E.L. provided from the cart manufacturer appears to indicate these costs are options provided for an additional cost, and we confirmed this with a call to the cart vendor. Table 6-4: Automated Cart Costs Cart Cost N.B.EF.L. mptionsCart Cost Assu Estimated Cart Cost Based on Updated Assumptions Per Cart Cost $39.45 $39.45 Labeling Included $2.45 Delivery Included $1.50 Per Cart Costs $39.45 $45.40 # of Carts 50,000 50,000 Cart Cost $1,972,500 $2,270,000 Amortization Period 20 years 10 years Annualized Cart Cost $98,625 $227,000 Difference $128,375 Annual Compensation Adjustments Projected seven-year net City costs in Table 1 (earlier in this report) assume 2.5% annual increases for all proposals, including the City's costs under municipal operations. The draft agreement in the RFP limits contractor compensation adjustment to all but the fuel and disposal components to increases in the Consumer Price Index less food and energy or 2.5%, whichever is lower. Total annual compensation increases are capped at no more than 5% per year. The City remains fully responsible for all costs actually incurred under municipal service, and costs under the municipal option may increase at a greater rate than permitted under a private hauling agreement. 62 Letter of Understanding Between the City of Newport Beach and the Newport Beach Employees League Pertaining to the Potential Outsourcing of Refuse ServiceslFunction September 9, 2013 v The existing Memorandum of Understanding between the City of Newport Beach and the Newport Beach Employees League is in effect from July 1, 2012 through June 30, 2015. Within the MOU is contained a reference to the City retaining the sole authority to decide whether or not to contract out work, including work that is currently being performed by Association members. However, in conformance with current law, the City agreed to Meet and Confer with Association to discuss the impacts of such a decision, if for reasons of efficiency/cost savings, it decides to move forward with outsourcing. Further, this obligation is one that affords Association the opportunity to discuss how City will transition employment for those employees currently occupying City positions and providing high quality service to the community in the event that the City elects to contract out refuse services. This letter is the mutual agreement regarding the topic of outsourcing Refuse Services between the City and the NBEL as of September 9, 2013. Whereas the City of Newport Beach ("City") and the Newport Beach Employees League ("The League") have met and conferred in good faith recently regarding the impacts of the City's desire to outsource the City's Refuse Division. In the event the City decides to move forward and contract out said work, the parties agree to following terms and conditions: 1. The League will commit to the City a willingness to continue to provide their top-rated level of customer service until final implementation of the proposed new refuse contract. 2. The League will engage positively in the process with the selected contractor and City staff to ensure that the community continues to be satisfied with the service provided with the least amount of disruption to all parties and the public. 3. The League will commit to the City a willingness to encourage, assist and ensure that employees who may be impacted by outsourcing will apply for every career opportunity/recruitment opened, if qualified, that is provided by the City. 4. The League will work cooperatively with the City to ensure that employees seek all training opportunities that may arise and possibly suggest, through a Labor - Management subcommittee, some training that would assist employees prepare for additional employment opportunities within the City. 5. The League will identify and encourage members to utilize City resources that will allow them to continue to remain a part of the Newport Beach family/workforce. 6. The League will jointly establish with the City several future targeted meeting dates to evaluate progress toward a successful transition for affected Refuse Division employees. During the City's tentative transition plan from approximately September 2013 through November 2014: 1. The City will open recruitments for five (5) future positions that current refuse workers will be encouraged to apply for. If a current refuse worker is promoted/assigned into one of the positions, that individual will be given the appropriate position rate of pay, even though their work assignment will remain in refuse during the transition period. Placement in these positions will not be unreasonably withheld from current refuse workers competing for these positions. 2. The City agrees to also open three (3) Parks Division positions for which current refuse workers are encouraged to apply. This is based upon that fact that with the Sunset Ridge and Marina Park and other future projects, workload will necessitate additional qualified staff. Each current refuse worker who is promoted/assigned into one of the positions will be given the appropriate position rate of pay, even though their work assignment will remain in refuse during the transition. Placement in these positions will not be unreasonably withheld from current refuse workers competing for these positions. These positions may be considered limited term of two (2) years from July 1, 2014 through June 30, 2016. This is subject to review of the needs of the City/budget at the end of the period. Any employee who is displaced should these positions be eliminated with have the right to three (3) years of re-employment rights to the City. This is an additional 18 months beyond what is granted in the event of a layoff per the current MOU. 3. The City will continue to provide every current refuse worker employment within the Refuse Division through approximately July 1, 2014. The City will maintain 5- 8 current refuse workers to assist in the transition to the refuse contractor until approximately December 31, 2014. The City and The League agree to meet and discuss the particulars of this transition as details of the contract become finalized. 4, At the time in which the City determines the entire crew is no longer needed to perform their refuse duties (approximately July 1, 2014) and at the time in which the City determines that the transition phase is complete (approximately December 31, 2014), all current employees will be offered the following three (3) options for their individual consideration if they have not previously moved to other employment within the City: 2 a. Voluntary separation from the City, with no incentive provided from the City. Any refuse employee selecting this option will be provided with three (3) years of re-employment rights to the City. This is an additional 18 months beyond what is granted in the event of a layoff per the current MOU in effect. b. Voluntary separation from the City with a flat dollar monetary compensation package similar to that offered employees through the Voluntary Separation Incentive Program (VSIP) in the spring of 2013. This included a 6 month cash incentive of $7500 to be utilized for payment of medical insurance premiums, regardless of the base pay of the employee that determined the monetary compensation amount. c. Any impacted employee who has not separated from City employment or been placed in a City position pursuant to the process described above by November 2014, shall be placed in a Y -rated City position for a period of not to exceed 18 months. the 18 month period, employee shall remain continuously employed by the City and not involuntarily removed from that position except for reasonable cause. City policies and practices with regard to discipline, workers' compensation, leaves and any other provision outlined in the current MOU or other documents will remain in full force and effect. Should it become necessary to address individual issues, the City and League agree to discuss these in a collaborative and respectful manner as has been done in the past. Any employee who is displaced at the 18 month mark, should these positions be eliminated, will be granted three (3) years of re-employment rights. This is an additional 18 months beyond what is granted in the event of a layoff per the current MOU. This agreement shall not be precedent setting for any purpose and shall not be enforceable if and when the City encounters a catastrophic fiscal emergency. A "catastrophic fiscal emergency" shall be defined as a decline in the City's fiscal year general fund revenue of greater than five percent (5%), using fiscal year 2012-13 as a baseline. 4, 'yi A l s g This agreement is entered into in by the parties in order to outline a fair and predictable process for the dedicated employees who have served in their positions in the Refuse Division. If there are aspects of the above that require refinement, the City and The League agree to re -open discussions to reach an agreement. The parties acknowledge and agree that the City is currently in the process of reviewing proposals and has not 3 reached an agreement with any refuse service provider, If the City Council decides not to enter into an agreement with a refuse services provider, this Letter of Understanding shall be null and void. For the Newport Beach Employees League: Chris Auger, For the City of Newport Beach: Keith Curr)l/Mayor r( r" - Art Mi ell, refuse Worker II Dav"iff, City Manager Jam Newton Or ang County Employees Association (OCEA) t� Cha es Barfield Orange County Employees Association (OCEA) Date: �- ° �.? 01,5 0 /p AttestL*� W City jerk Brown, Le]lani From: Karen Clark [karen-clark@cox.net] Sent: Friday, September 06, 2013 5:24 PM RECEIVED AFTER AGENDA To: Dept - City Council; Brown, Leilani; info@cdmra.org Subject: Trash Outsourcing PRINTED:" a® Follow Up Flag: Follow Up Due By: Saturday, September 07, 2013 8:27 AM Flag Status: Flagged Dear City Council: I am concerned with outsourcing for several reasons. I think the current service is fine and don't think we pay too much. But my biggest concern is for our good, long -serving city employees who will be displaced, presumably with workers who are paid less and have few if any benefits. As a wealthy city, I think we should be embarrassed, even ashamed, to try to save a few nickels if it will result (as I expect it will) in making the less affluent of our citizens even poorer, even to the point that they can no longer support their families, so we wealthier people have a slightly larger share of the pie. Karen H. Clark 2701 Ebbtide Rd. Corona del Mar Ka ren-cla rk@cox. net Brown, Leilani From: bobnmel2@aol.com Sent: Saturday, September 07, 2013 8:12 AM To: Dept - City Council; Brown, Leilani; info@cdmra.org Subject: Trash Outsourcing Follow Up Flag: Follow Up Due By: Saturday, September 07, 2013 8:27 AM Flag Status: Flagged We have lived in Corona del Mar for over 25 yrs and would like to keep the current trash pick up the way it is with the city workers. They are friendly, efficient and always do a good job and I believe that it is worth the extra cost of maintaining the city workers versus contracting out the service. We know what we are getting and feel it is money well spent from the city budget. I have noticed there are contracted workers picking up trash along Coast highway and the level of service is just not the same, I think you get what you pay for. In this economy everyone needs their job and I think the city workers have proven their worth, they are a part of the community. I would urge you to vote to keep the trash service with the city workers. Thank you, Bob and Melinda Keeler 2690 Point del Mar Corona del Mar Brown, Leilani From: Barbara Everson [beversonl@gmail.com] Sent: Saturday, September 07, 2013 8:53 AM To: Dept - City Council; Brown, Leilani; info@cdmra.org Subject: Trash Outsourcing Follow Up Flag: Flag for follow up Flag Status: Flagged Please keep our current system of trash pick-up even if it means increasing our bills. Barbara Everson Brown, Le[lani From: Michael Pilsitz [mpilsitz@sbcglobal.net] Sent: Saturday, September 07, 2013 11:27 PM To: Dept - City Council; Brown, Leilani; Corona del Mar Residents Association Subject: Trash Outsourcing Follow Up Flag: Follow Up Due By: Saturday, September 07, 2013 11:42 PM Flag Status: Flagged The following is a copy of a message previously sent to Nancy Gardner No outsourcing of trash pickup! As a longtime resident I've noticed outsourced city services - tree trimming and street sweeping - have resulted in downgraded service and mediocre results. All city employees are trained in customer service; I know, my wife (now retired) was a 20 -year employee of NB, working in the library. These out-of-town businesses just work as fast as they can with crews of indifferent, often unskilled, laborers. 1 have had to call some city offices to have followup work done properly. Can't take the place of caring, careful, efficient city workers. Our refuse collectors are professionals and Newport Beach residents will suffer if they are replaced. Sincerely, Mike Pilsitz As a followup, I ask you to consider how much you could save by outsourcing all city services, not that I recommend that measure. This has to stop. What are we, Costa Mesa? Brown, Leilani From: Steve Prough [steveprough@roadrunner.com] Sent: Monday, September 09, 2013 8:30 AM To: Dept - City Council; Brown, Leilani; info@cdmra.org Subject: Trash Outsourcing Dear Ladies and Gentleman, One of the great resources for the City has been the team that works within the Trash Collection Group. They are extremely helpful, personable and hard working. In measuring compatible costs the discussion continues to be the cost of new equipment. Please remember that proper accounting has the cost amortized and spread out over the life of the equipment. That is what the bidders have done or will do to arrive at their price. A proper comparison and analysis needs to consider those assumptions. The City has in place a capital improvement budget that I understand is fully funded to cover the cost of the new equipment as needed. The City manager and Council has the responsibility to disclose how they plan to spend the money already in the City Treasury designated for trash collection. Will this money be used to cover the cost of expansion and high cost furniture in our new City Hall? Will this money to be used to fund the proposed exorbitant salary increases for the senior members of the staff as we fire City employees who provide a great service to our community? One discussion point that keeps be mentioned is that the current staff will be offered jobs by the bidder. Common sense would tell you that will never happened. It would be interesting to see an accounting of how many former City employees are hired and how many City employees are fired with families to feed. Last studies showed the acceptance rating of this department at 95%. The amount of savings measured against the number of households of the City that this Department serves does not justified the decision. Thank you for listening. Stephen W Prough 3rd generation resident of Newport Beach. Brown, Leilani From: bobpastore [bobpastore1@gmail.com] Sent: Monday, September 09, 2013 2:51 PM To: Dept - City Council; Brown, Leilani; info@Cameohoa.org Subject: Letter of Support for Current Refuse System Honorable Council Members, I am contacting you to express my support for the current refuse collection service provided by Newport Beach city employees. As a resident, I am concerned that the City Council is considering outsourcing this service. The current effort provided by the City refuse workers not only meets the needs of the community— their work enhances our life style. These workers provide professional and courteous work in our neighborhoods and allow for the residents to have clean and safe neighborhoods. As a resident, I support keeping this service operated by the City, As a taxpayer, I appreciate that the current collection service is delivered at a cost that is one of the lowest in Orange County and lower than any of the neighboring cities. The competitive cost of our current traditional service means we, as residents, receive the same excellent service at a low cost. As a Corona del Mar homeowner I am expressing my support to keep Newport Beach refuse collection services in-house. Thank you, Robert A. Pastore 4727 Surrey Drive Corona del Mar Rieff, Kim From: Mulvey, Jennifer Sent: Monday, September 09, 2013 4:31 PM To: Rieff, Kim Subject: Refuse Issue Gentleman in Spyglass (no name) who does not want to change because he feels our workers are excellent people and we should not do this to them. Jiznni fizr Mulvizy Administrative Assistant City Clerk's Office 100 Civic Center Dr, Newport Beach, CA 92660 949-644-3005 Rieff, Kim From: City Clerk's Office Sent: Tuesday, September 10, 2013 10:51 AM To: McDonald, Cristal; Mulvey, Jennifer; Rieff, Kim Subject: FW: Input for today's Council meeting Attachments: PROFITIZATION OF TRASH COLLECTION.docx From: Jamshed Dastur Sent: Tuesday, September 10, 2013 10:50:43 AM (UTC -08:00) Pacific Time (US & Canada) To: City Clerk's Office Subject: Input for today's Council meeting Attached are my comments on the issue of Privatizing Trash Collection in Newport Beach, which is on the agenda for today's City Council meeting. Thank you for distributing it to the Council Members and some copies for the public. Jamshed Dastur Balboa Island 949-673-4078 PROFITIZATION OF TRASH COLLECTION Sitting on your $20,000,000 thrones (the new City Hall cost per Council Member) looking down on your loyal subjects, do you really want us to believe that elimination thru PROFITIZATION of an efficient, and well liked public service is to save some money? You spent almost $100,000 to hire a consultant to develop a lengthy and complex report with all kinds of gibberish, concocting a fairy tale regarding millions of dollars in savings. The savings are contrived by selling off city property, by leasing out our transfer facility along with its excess unused capacity, like an entity going broke. The figures are further contrived by using half the inflation rate guaranteed under the proposed seven year contract. And finally you achieve your real goal — have the current hard-working, loyal employees take a 27% cut in basic wages and an unknown larger reduction in benefits; if they are able and willing to go to work for the new operator. Their current base wage is $27.73 an hour whereas the two operators currently under consideration pay $20.35 an hour. Using the City's own numbers, here are the facts. Under Plant (the primary basis for comparison) which maintains the current level of service, the calculated reduction in cost is $14,000,000 and not the much bandied around number of $17,000,000. Without the one-time revenue from selling trucks and the associated reserve funds, the savings under Plan 1 are reduced to $8,000,000 over seven years. The full capacity of the transfer station is 300 tons per day of which less than 50% is currently used. An adjustment for this false saving of $3,000,000, allowing the new operator access to this additional unused capacity would bring down the projected savings to $5,000,000. If inflation related cost adjustment is calculated at the maximum permitted under the contract (5%) instead of the arbitrary 2.5% used in the calculations, the savings would be further reduced to less than $3,000,000 over seven years. Furthermore, the contract allows for cost adjustments above 5% for extra -ordinary circumstances which has not been factored into the analyses. If history is any guide, extra -ordinary circumstances over seven years will wipe out the remaining projected savings. So the end result is that the current City employees will be forced into working at 27% reduced wages (if at all) and with considerably reduced benefits whereas the citizens of Newport Beach will lose what they consider to be part of their beloved extended family. The City Manager pompously proclaims, "The City Council is COMPASSIONATE when it privatizes". What utter arrogance! Does the City Council consider City Employees to be welfare recipients or indigents in need of charity? Would any of you Council members consider dissociating yourself from this comment and offer an apology to the City workers? Or is this the norm when you sit on a $20,000,000 throne? I urge the City Council to digest these phony numbers and reject this course of action. Privatization makes sense in some instances. In others, like in this case, it is a heartless ploy to drive down the wages and benefits of loyal diligent workers. Jamshed Dastur Balboa Island 949-673-4078 Refuse Proposal Calls Calls to the Mayor prior to 9.10.13 Lori and Evelyn Leonelli are against the refuse proposals Gentleman said he would like to keep what they have Mrs. Weber said she would like the Mayor to look at the budget and make a decision on the savings Diane Fullen said she enjoys service and thinks it should be put to a vote. 9.10.13 John P. Strahl and his wife are against privatizing the refuse collection. They think are refuse collectors do a great job. Brenda & Frank Wilfert love the current refuse service. Gordon said he really appreciates the service he has now. He said it is good PR for the City because the refuse service is well liked. He said it is all positive. Gary Dial said leave trash collection alone. Works perfectly. Rachel Maguire said she supports the refuse pick as is and that it should be put to a vote. Honorable Mayor and City Council Members: We have been residents of Newport Beach since 1963. It is a wonderful city to live in, and we appreciate your hard work on our behalf. However, it has become a concern for us that the City is preparing to outsource the Sanitation Department. The hard-working men who have collected our trash for years are doing a great job, and as pointed out, Newport Beach currently has the lowest cost per household of any city in the area. It seems unlikely that the projected "cost savings" will save our city money in the long run, but such a change could well diminish the level of service. Sincerely, Elisabeth and David Cook 420 Vista Roma Newport Beach, CA September 10, 2013 Newport Beach City Council 100 Civic Center Drive Newport Beach, CA 92660 RE: Solid Waste Proposals "IF IT'S TOO GOOD TO BE TRUE - IT'S PROBABLY NOT TRUE!" The above proverb correctly sums up the proposals from CR&R and Ware Disposal for the City of Newport Beach. Having twenty-nine years' experience in the solid waste industry and as a 37 year resident of the City of Newport Beach, I can, without any hesitation, share with you my strong belief that this current recommendation from HF&H is not only incomplete, but flawed. The analysis of the proposals (52 pages of information) was conspicuously missing information that was submitted by all the responding firms. This information would have clearly reflected that anticipated "Employee and Truck Operating Cost Detail". Instead, the report you received, omitted this critical chart - which would show the anticipated expenses by the haulers to give our community the service "equal to or better than the current service levels". There is no "magic" when it comes to the expenses for fuel, Insurance, landfill disposal and the vehicle capital expense. These costs are the same for all the haulers, in fact we are all required by the Flow Control agreements the County of Orange to landfill all our waste within the County system at the same rate. That begs the question — How can CR&R be $13,556,000 less than the actual costs of the current operation? (Path 1) The only answer is a massive reduction in the wages and benefits paid to their drivers, the anticipated level of service to the residents and the quality and extent of preventative maintenance to the vehicles operating within Newport Beach. There are no other areas to make such dramatic cost reductions. To further support the fact that the council is not being given the entire back-up information, note that on page 12 Table 4 "Average Hourly Driver Wage" the figures only reflect the basic hourly wage. All the haulers were required to not only submit this information, but also the Healthcare, Retirement and other Employee Benefits. This information was somehow deleted from your council analysis. HF&H is quality firm that is capable of exceptional analysis, but one has to question why so much relevant information was omitted. Nowhere in the analysis was the annual net expense compared to a Newport Beach City Council - 2 - September 10, 2013 monthly cost per unit. This should have been a critical point of evaluation for the council to consider. Based on the estimated number of residential units and the proposed operating costs, CR&R's net residential rate for Path 2 is approximately $10.16 per month. When compared with a number of cities served by CR&R in Orange County — that rate is half the cost! In almost every RFP analysis, comparative rates are included as part of the evaluation. Why were they omitted in this HF&H analysis? As a resident of Newport Beach, I have in the past, supported out -sourcing our solid waste collection, but never at the price of compromising the quality of service we now enjoy. This quality service can be directly attributed to the current employee group and the supervision they receive. An even bigger issue would be that of the safety of our community. We all know when the quality of drivers, lack of supervision and the extent of preventative maintenance are slashed to "low -ball" a bid; the level of safety is at risk. One final thought; two of the most respected haulers in Orange County were "excluded" for consideration in this final analysis - Republic Services and Rainbow Disposal. I think it is fair to say that both of these quality firms were extremely motivated to submit as competitive pricing as possible to be successful in this RFP process. Their Path 1 (apples to apples comparisons) to the current operation reflected the cost to give the City of Newport Beach a level of service which residents now enjoy and the safety they expect. These two firms anticipated costs (as reflected by the HF&H analysis) were on average over $9,000,000.00 greater than the proposed pricing by CR&R! That fact alone would bring into question the validly of the low -ball pricing of CR&R and Ware Disposal. I would respectfully request that the council defer any action on this RFP until all the information is clearly presented and a complete analysis is submitted for council consideration. Newport Beach is a class community that deserves the highest level of service, by the best drivers available and at the highest level of safety! Respectfully Submitted, Dave Ault 2D!3 SEP I I :4i 9: 24 1�')- 6 6 d 4 m r � I J T � ' � r Brown, Leilani From: Corona del Mar Residents Assn [Info@Comra.org] Sent: Wednesday, September 11, 2013 10:01 AM To: Dept - City Council Cc: Brown, Leilani; Kiff, Dave; Debbie Stevens Subject: Resident Survey - Trash Outsourcing Attachments: Survey Trash Cohclusions.pdf Attached this our report which recaps the Corona del Mar resident survey conducted in April 2013 as part of our Spring newsletter mailing to over 6,300 residential households in Corona del Mar. We had intended to present this information at the September 10 City Council meeting, but given the tone of the staff report; council's opening remarks and the number of people who wanted to speak on this issue, we decided to deliver this via email instead. We do ask that our report be included in the public record along with the other public comments from last night's meeting. The summary of our findings (see page 4 in the attachment) is: SUMMARY In spite of the lack of specific cost data at the time of the survey, a higher percentage of respondents preferred outsourcing with the option to recycle at home. Those who live in the Village preferred this option at a slightly higher rate than those who live in CdM planned communities. Regardless of which option was chosen, 68% indicated that preference for their choice was strong. Residents, without exception, strongly support our employee haulers, and applaud their service, commitment and personal connections with their "customers'. Many respondents felt disadvantaged at not having cost information on which to base their opinion. They also felt that not all options utilizing our existing municipal workers had been adequately addressed. We concur with council members' comments that there is still work to be done and information to be shared (Gardner, Hill, Petros). The concerns that Council Member Selich shared reflect that of so many in this community. The vote, itself, demonstrated that Council was significantly divided on whether this action was premature in face of additional fact gathering and data analysis. Now that the decision to outsource has been made, we urge you to diligently and thoroughly review the bidders' contracts, their service history as defined by their actual customers (not the cities), and provide more clear and concise information about costs and services to the public as part of an ongoing process to build the public's trust as we move forward. As demonstrated by the show of residents and their comments last night there is much work yet to be done in this area. We request that staff attend our October 17`" Board Meeting (7:30 am Oasis #5) to specifically address these concerns. Thank you. Boar d-OfDireaors 949.719.9390 P/F 1 Corona deC.War Residents .dissociation PO Box 1 500 1 Corona del Mar, CA 92625 1 Please visit our website at: w .cdmra.ora c�cCf RESIDENTS ASSOCIKNON BACKGROUND TRASH OUTSOURCING SURVEY m APRIL 2013 ca Corona del Mar Residents Association (CdMRA) CdMRA was created over 25 years ago to provide a unified voice on issues affecting Corona del Mar residential neighborhoods (composed of approximately 6300 households), and it utilizes a variety of communication tools, educational workshops and outreach programs to accomplish this goal. Our Bylaws require us to keep our membership informed of issues that have a direct impact on the quality of life in Corona del Mar, and determine whether community consensus exists on issues which potentially challenge that quality. Working with our city's leadership and staff, we are committed to protect, preserve and improve the quality of life for those who call Corona del Mar their home. METHODOLGY The Survey Process To determine whether there was a community consensus on the topic of outsourcing our trash service, the Corona del Mar Residents Association conducted a survey on this topic in our Spring 2013 Newsletter. The survey went to all 6300+ residential addresses in Corona del Mar, and we estimate that approximately 6100 households of those households are serviced by our municipal trash haulers. It was also made available on our website to capture electronic responses. Electronic responses were validated to insure respondent was a Corona del Mar resident. To insure we conveyed the correct information about the project, we invited Dave Kiff, City Manager, to write the informational article which preceded the survey. The article took up 1'/: pages of our six-page newsletter. The single -question survey had a three part answer, asking residents to choose one of the three options discussed in the article: retaining the current municipal system, outsourcing with recycling done at the collection facility, or outsourcing with the option to recycle by household. We asked how strongly they felt about their preference and left an area for open-ended comments. This survey was put together by one of our long-time members with a Market Research background and reviewed by our city manager. A copy of the city manager's article and the survey question is attached as Exhibit 1. Page 1 crs CcIMRA I P.O. Box 1500 1 Corona del Mar CA 926251 InfoCa)cdmra.org I www.cdmra.org cst C�T eom611r,1'' alel Gi'(rl RESIDENTS ASSOCIATION The City Outreach Process TRASH OUTSOURCING SURVEY cis APRIL 2013 ca In June, several of our Board members were invited to an informal chat with our City Manager, Director of Municipal Operations and Council member Gardner on the topic of trash outsourcing. We shared some of the initial survey comments and concerns with city staff. Staff shared their comments and goals for maintaining service levels, offering a recycle option and reducing costs associated with labor, injuries and capital investment. Staff also indicated that this meeting was just the beginning of a series of community outreach meetings that would be conducted prior to finalizing their recommendations to council. Following that meeting, we invited staff on several occasions to come and talk to a larger audience of Corona del Mar residents and Board members, and each time the invitation was declined. Their position was that results had to be presented to Council before the public. The assurances that collecting public input through targeted outreach opportunities never materialized. We believed that resident comments were an important part of the process, providing insights that could be used as part of staff's evaluation process. Therefore, we continued to report on this topic to our members, and from time to time members would email or otherwise contact their council members with their thoughts, concerns and preferences. Page 2 cns CdMRA I P.O. Box 1500 1 Corona del Mar CA 92625 1 InfoCcDcdmra.orq I www.cdmra.org off 611 -C117(4 -dol c-)V(ar RFS!DFNTS ASSOCIATION QUANTITAIWE FINDINGS TRASH OUTSOURCING SURVEY cis APRIL 2013 cQ The response rate, based on the 6100 household sampling, exceeded the requirement for a 99% confidence level, +/- 10 points. We can therefore conclude with high confidence that these percentages would be consistence across all of Corona del Mar households. 0 34% of the respondents preferred to keep the existing system 0 16% preferred outsourcing but no change to our collection model 0 47% preferred outsourcing with an option to recycle at home The number of responses were fairly evenly split between CdM Village households and planned community households. Outsourcing with the recycle @ home option was slightly more preferred by those who live in CdM Village than those in planned communities: 0 54% of Village households preferred this option 0 46% of planned community households preferred this option The respondents' preference profile for the choice they made was: 0 68% had a strong preference for their choice 0 18% had a mild preference for their choice 0 12% selected no preference Page 3 crs CdMRA I P.O. Box 1500 1 Corona del Mar CA 92625 1 Info(cDcdmra.oro I www.cdmra.oro csr 0 c4/6 -r RESIDENTS ASSOCIATION QUALITATIVE FINDINGS TRASH OUTSOURCING SURVEY es APML 2013 ca The open-ended "comments" question yielded some interesting results. 1. The overwhelming concept that came out of the comments is that people are generally happy with the existing trash service. The support for the current workers is impressive. In the case of our current trash service, there were essentially no complaints which means the City is doing a great job and customer satisfaction is high. This lead to a lot of comments that basically said "if it's not broke, don't fix it." 2. At the same time, there were a number of comments that supported recycling or wanted to see additional recycling within the City. Some of the people leaving comments seem to imply that the City doesn't do a good job at recycling because residents aren't required to separate out their trash. 3. Many commented that cost data were needed to determine which option would provide true cost savings. They felt it was difficult for them to choose between the options when so little was known about the costs. 4. They also felt that the analysis of this proposed change was rushed and might not have considered all options, such as a hybrid of our current municipal service which included automation and home recycling. A redacted copy of respondents' comments is attached as Exhibit 2. SUMMARY In spite of the lack of specific cost data at the time of the survey, a higher percentage of respondents preferred outsourcing with the option to recycle at home. Those who live in the Village preferred this option at a slightly higher rate than those who live in CdM planned communities. Regardless of which option was chosen, 68% indicated that preference for their choice was strong. Residents, without exception, strongly support our employee haulers, and applaud their service, commitment and personal connections with their "customers". Many respondents felt disadvantaged at not having cost information on which to base their opinion. They also felt that not all options utilizing our existing municipal workers had been adequately addressed. Page 4 c*3 CdMRA I P.O. Box 1500 1 Corona del Mar CA 92625 1 Info(c)cdmra.org I www.cdmra.ora ers Omrma C��I(ar TRASH OUTSOURCING SURVEY 1VS cls APRIL 2013 caR!iSfDLi1'fS tlS.iC)CIAi [ON, EXHIBIT 1 CdMRA Spring Newsletter Trash Article & Survey Page 5 cis CdMRA I P.O. Box 1500 1 Corona del Mar CA 92625 1 Info(cDcdmra.org I www.cdmra.org crs WHY TRASH, WHY NOW? By Dave Kiff, City Manager Sometimes I get out and do physical work with some of our City staff members. Twice now, I have worked with our dedicated (and fun) trash collectors. I lasted just one three-hour shift each time, begging off on the second shift "because I had a meeting." I really was just tired and sore. I was struck by these things: • What a great service we provide. We collect almost everything. Our employees know many residents by name; that certain customers may need assistance; and sometimes they even know if a customer is on vacation. e How intricately they maneuver through some of our most narrow streets and alleys. o How physically impactful the job is — on backs, hips, knees, i shoulders. e How sincere some residents are about trying to recycle. Several folks would put out neatly -twined stacks of clean newspapers next to the trash cans. e How messy our system can still be. Alleyways, streets, and yards end up with a lot of trash because of lost lids, birds that get in cans on trash day, and "pickers." Corona del Mar residents have asked why the City is even considering changing such a well -liked system. Here's why: , • State law says we need to divert 75% of our waste stream from landfills by 2020. The residential waste stream today has about a 40-45% diversion rate. The commercial stream is better, (almost all material from a construction site, for instance, can be recycled) but that can vary based on the year and the state of the economy. + e Our trash trucks are getting old. Yes, we have saved up resources to replace them. The new ones are about $250K a piece and are fueled with Compressed Natural Gas (CNG). o A good number of our 22 refuse collection employees are i at or near retirement age. It doesn't mean they will choose i to retire, but it means they could (so there's an unknown as to our future staffing levels). o Our City government still has a pension cost problem. Our unfunded pension liability (what the City owes to the State pension fund if paid today in one lump sum to cover all of the promised pension benefits) is still big. Too big. The best way to tackle the long-term pension problem is to reduce the overall City payroll. It would be great if I could switch everyone (including myself) to 401K -style plans — but that's actually against the law in California. Go figure. o Some people in town want to recycle. They don't like it when I remind them that our recycling program involves people picking through our trash stream at a Materials Recovery Facility (MRF) where much of the recyclables arrive ruined by being mixed in with dirty trash. o Other residents are getting older, and wanting to know why we don't allow cans with wheels. In light of the above, the City Council has asked us to examine our system and to ask private companies to respond to at least two alternative proposals for trash. As I see it: Path #1 would mirror the current system (take nearly everything, no recycling, same cans, and put out as many cans as you want). Path #2 would be what I'd call "Automated Collection — But No Big Ugly Cans and You Don't Have to Recycle." With this path, customers would choose between small, medium, and large carts (the small ones have a smaller footprint than the Ace Hardware round cans). They could receive and put out as many as they wanted. Refuse collectors would still take nearly everything. And you could — if you wanted - ask for one clean recyclable cart (pick a size) and it would be collected separately with the recyclables kept clean. The big change would be that the carts allow a refuse collector to pick the carts up mechanically instead of getting outside to lift cans themselves. Automated service like that can serve 1,000 households a day, instead of the 400 households that manual collection serves. I've tried to summarize the most frequent questions. I get about this issue: 1. Would a new company hire our current refuse collectors? We can require that companies offer jobs to our current staff, i 2. Is this all about cost savings? Not all, but certainly some. Some of it is about meeting the 75% diversion goal. Some of it is about even better service. If we could guarantee the same quality of service or better at less cost, doesn't it l make sense to look at it? 3. How do you know there are any cost savings at all? We don't know for sure. We won't know until proposals come ' back from companies. We do know that a study we had done in November 2012 .said that cost savings could be more than a million a year, or costs could actually be higher, depending on the service model. 4. Could we contract out the same exact service we have today — our cans, any number of cans, take everything we put out like bags and big cardboard boxes? Yes. 5. How do you ever guarantee the same or better quality of service? The right contract terms do that. You write customer service standards into the contract, and require adherence. If a company doesn't succeed, you end the i contract and consider other companies or take another look at the in-house model. 1, 6. My garage or side -yard doesn't fit the big automated can. I The automated carts used to be big, but now they're smaller. The carts are either 35-, 65-, or 95 -gallons. The 35 -gallon cart, even with its wheels, has a smaller footprint than the cans purchased at the local hardware. store. 7. 1 don't want to recycle. My home isn't set up for separating trash inside. That's what's nice about Path #2. Recycling is voluntary. In Path #2 (described above), a household could choose one "clean recyclables" cart or they could pass entirely and keep with one or more trash only carts. 8. Doesn't recycling mean those many milk -crate bins that are ugly and messy? They used to, but not anymore.. The most common system now is one cart per home that holds all of your clean recyclables — plastics, glass, cans, paper, cardboard, more. 9. What is "better' service than today? Better service might be more free bulky -item pickup days, community "shred -it" days, battery and paint disposal days, even a "concierge" service for the eldedy or disabled where a company gets your trash can from your sideyard, dumps it, and puts the cart back. 10. How can a "one size fits all" approach work for such a diverse place? It won't. Even if the community were to go to an automated system, it probably can't be fully automated everywhere. Where you have narrow streets or alleys, the semi -automated model might be best. In this model, a refuse collector gets out of the truck and moves the carts to the back of the truck, where a small arm "flips" the trash into the truck. At the very least, this saves the refuse collector's back. 11. Could we have an automated service that the City ran and staffed? Yes. 12. How does the cost of new trucks factor in? We have saved up funds in our reserves for buying new trucks. A new company coming in would be expected to provide its own trucks as a part of the city contract. And yes, the company would consider truck purchase, maintenance, fueling, and replacement in the amount they bid. 13. What does an outside vendor do that could be more cost- effective? In an automated system, it's picking up 1,000 homes a route instead of 400. In a straight comparison with our own manual service, it is two things primarily — the economies of scale associated with serving Newport Beach along with other cities they might serve (maintenance, management, truck purchases, staffing flexibility, more) and the fact that most employers no longer offer defined benefit pensions. This is a hard issue to discuss, and many folks are concerned about it. The feedback to date has been very helpful and thoughtful, with most people recognizing that being good stewards of the City and anticipating the 75% diversion future means that we have to look carefully at all that we do, including a service as well -liked as refuse collection. As always, your comments back to us are welcomed. CDMRA RESIDENT SURVEY QtOver the course of the year, our members contact us by phone and email with questions and concerns on a variety of topics. As you might have guessed, we have been getting many questions and comments about our trash collection system. We asked Dave Kiff to write the above article for our members. And one of CdMRA's long-time members volunteered to work with Dave to put together a survey question that we could include in our Spring Newsletter. We want to thank both Dave and Tom for taking the time to respond to our request on this important topic that is on everyone's mind right now. Now that you have read Dave's article above, won't you take a few minutes and respond to the following survey. You have a couple of options: 1. Take the survey on our website at www.Comra.org 2. Email your responses to Inf0(cDCdMRA.orq 3. Mail your responses by USPS to CdMRA at PO Box 1500, Corona del Mar 92625 Results will be tabulated and reported on our website and in our next members -only email newsletter. Please respond no later than April 30, 2013. THE QUESTION The City needs to reduce payroll costs in order to reduce pension liabilities. One way to do this is to transfer weekly trash collection from the City to a private company ("outsourced"). At present your trash is picked up whether or not it is in a trash can. A private company may be able to pick up trash the same j way. Another way might allow you (but not require you) to sort i materials for recycling. Savings from outsourcing will be used to maintain other important City services, and for infrastructure i' such as roads. There are three options under study and we would like your opinion. YOUR ANSWER Which would you prefer? CHECK ONE BOX ONLY: [ ] The present system: Managed by the City: cans OK but not required. No savings for the City. [ ] Outsourced: Outsourced but identical to the present system: cans OK but not required. Savings for the City [ ] Outsourced, twin tracks: Outsourced, trash in wheeled carts (small, medium, or large), with voluntary recycling (sorting) and green -waste separation (e.g. garden rubbish); bags and other containers such as cardboard boxes set beside the carts will also be picked up. There will be two trucks picking up on the same day. Greater savings for the City. [) No preference If a preference, why? Is yours a strong or a mild preference? ( ] Strong preference [ ] Mild preference One response per household please. Please write in your first and last name or street address on the line below: Cdc��t apima del NT0- RlSILUNTS ASSOC[ATION TRASH OUTSOURCING SURVEY u3 APRIL 2013 m EXHIBIT 2 CdMRA Trash Survey Responses Page 6 w CdMRA I P.O. Box 1500 1 Corona del Mar CA 92625 1 Info cDcdmra.org I www.cdmra.org c>3 =1 G n O c ° avv r$8 E u .4 E u Y 4 9 o d 3 q E o m c wR o - d q d m a E o cg A 3��a m dq -s vv baa^ Aot ; S'n u E o o£ c o 3 E o E E_ a° = a c o n- o E °' N 9_ Nn ti E m -'o v o 3 s c z 'z °°° m •• c.10, __° o r = mom" _ o' Em o a c c c a o •� o `o o 9d_ c'r„o' > d m E as 3cl - nF `I {"oav ro nr >° _ 3ra - ' c E I EI I� � E EIS EIS_ E I� E E E OnM ~ I y 4 tv 2 .. 3 3 3. 3�3 3 3 ° Z z z z z z �2-d ZZ z z Z z Z z z z z Z z Z Z Z zi 2 Z z ZZ22 I m2 ii U uuu uu i� u U a auaaaau V'V V V v u uuu u uuu u u u U u u G n O c ° Corona del Mar Residents Association Trash Outsourcing Survey - April 2013 Section No P CS OS rr Opin Additional Comments CdMNW _ 1 s CdMNW 1 s CdMNW 1 s CdMNW 1 _ CdMSE 1 �— in What we have seems to work really well -- so why change. Start different services in newer areas of the city like Newport Coast, but keep the traditional skinny driveway trucks and crews in place -- they do a good job. The change to an outside service is likely net to save much and who knows what we run into. Changing to sorting and multiple cans seems not very practical in our dense alleys and with many renter. -I think it will be a mess literally. My preference is mild because at the end of the day this is about trash pickup—not something l can't learn to live with as long as it is properly done. CdMSE 1.J_� Cci 1 in CdMSE 1 m Like currentsystem, but ok to outsource if savings CdMSE 1 s Cost effective and Eco. friendly. Cd MSE ++' 1 s Greatest amount of recycling 1. CdMSE 1 in Current system works well, but twin tracks sounds like it would improve re -cycling and save the city money. CdMSW 1 - CdIASW 1 s s Carts can be heavy and unwieldy.I live on a "private" non -city maintenance where carts would be difficult to get to a curb rz'yoa'rorrneanruansseenrnester'mrtewcn�oertnsrt/tars—very'ssrongipagre[— we should NOT require residents to sort out recyclables; voluntary is ok. But we appeciate the easy service we have and need a program that will actually and realistically achieve the 2020 goals without requiring sorting at the home. Otherwise voluntary will become mandatory soon enough. -prefer local insourced service, but not hard over. new trucks unlikely to be cheaper provided by an oulsourcer. Whether insourced or outsourced we should get the new semi automated equipment and cans if economical. -Defined benefit problem is real, but should be addressed city/state wide and not made into a trash collection issue. Is there away to put all of the city workers and on an outsourced employee program, ie Are there new orgarbations that can legally employee everyone and provide city management services? CdMSW 1 11 CdMSW 1 5 Current system is excellent Have experience with outsourcing resulting in higher cosrs and lower service. CdMSW 1 5 Why try[o Rx something that's worked very well. Myalleyisa busyoneand the lastthingl want istohave2or3 trucksinmyalley. CdMSW 1 5 City does super job with trash. Noguamnlees with outsourcing as we've seen with street sweeping. CdIVSW 1 s CdMSW They do a great job CdMSW } I s Unfunded pension liability.. CdMSW 1 Can city do recycle option? Cd M5W 1 s Cutting government costs should be the goals of every resident in the tradition of Alexis De Tocqueville admiration of early America&N39;s concept of the public good. Perhaps, the City can make arrangement to provide services and assistance to those property dwellers una hie to afford or perform the services themselves. CdMSW 1 s Standardized rocepdcals should help with trash containment problems, a nd we should recycle CdMSW 1 s Iseethisasawin/win. I am always in favor of the city being efficient AND doing what we canto protect our environment lamreadytodomypartl CdMSW 1 in I am involved with the sustainable building industry and prefer a simpler more effective method to recycling / separating our waste. I am not privy to the trash service efficiency currently but becoming more cost effective and efficient updated system) seems good tome. I would like to see a projected cost breakdown of the (3) options. CdMSW 1 — Iwoufd sg wilmgto eoutsource Optmn ,especia lye t eCo..would fire our current workers. frieressary, Option 3 wit hthe twin tracks woueaccepta e_..especla�IRita�fdp¢ upalhei containers such as boxes and bags. 1 have not seen other communities offer this option... that boxes and bags could be picked up. Trash is in a particular container and nothing else Is allowed that would be unacceptable to me. CdNISW 11 5 CdMSW 1 I s IWe need to achieve greater recycling. San Rafael makes composted organic waste available to residents. CdMSW 1 m I am very concerned about the environment anbelieve we can do a better job of sepanting our own hash other than exposing others to the haxartls of going through our rubbish.) firmly believe all option! need to be considered and priced out before a decision is matle. CdMSW 1 Will save money and is efficient CdMSW 1 s leads to a dilater environment CdMSW 1 in CdMSW L CdMW 1 s [he service we have n.w is restclass. Outsourcing the servlcQ will not be.There will ono concern by[ the drivers asthere rs now. Nopride in thealy.Don't buy into the B savings byoutsourangthe service. It never quite ends up that way. It seems we are being manipulated into this change. Make the changes necessary to comply with upcoming requirements and keep the service managed by the city. Thi is a special place to live. Let's keep it that way. ;n CdMW 1 5 preer to keep city workers employed over supporting outside conractoTswhopay eueh mpoy�minimum wage. inecurren employees are providing an excellent serve eandsTrd-15—e r-elmne rats not a way to handle pension issues - that should be addressed separately as a general policy city-wide or through the state legislature if necessary. It's simple enough to move trash cans with a Small dolly, so the big, ugly vend., trash cans provided to other cities are not needed. And we do have the option to recycle: imply putting recyclables in separate bags protects them from the contamination you the In the article when they are sorted. CdMW 1 s As I've seen in Huntington Beach when they outsourced their trash service, the cans provided by the service provider are not adequate to accommodate large trash items or the special times when the homeownerhasa large amount of trash fromgardening,etc. Thelargecans offered bythe service providerw.uld prove problematic in CDMwith its thin side yards, 3 footsetback. Legend: CS = Current; OS = Outsource as Current; TT = Outsource w/Recycle Option CdMRA Trash Survey Page 2 of 6 Prepared September 2013 Corona del Mar Residents Association Trash Outsourcing Survey - April 2013 Section Noe CS OS TT Opin Additional Comments This is just another method of curtailing our present trash pickup, and we pay for it. Soon they will have us taking the bins auttothe street, then placing further limits, and they still will charge us more. We CcIMW 1 s like the system just the way it is. - .. �parx'wnnpeaesmanwarxway I., un over budget. And now you're telling us that the city can't afford our current trash Collection service? Where were those budget & pension concerns when this massive project was being Planned? looks to mo — like the City has backed itself into a corner financially and is now looking for ways to compensate in other areas. l understand that we need to pay taxes in order to maintain services for our city and try to save -'_ money where we Can. l have no problems with that. l love living here and am willing to pay the taxes to keep it clean and beautiful, But the discretion which is used to determine where and how these monies - are allocated and spent is my concern. How is it that we would be able toou.ource this service to another Company, have the same quality of service, AND require them to hire our current refuse Collectors? CdMW 1 s This seems very suspect to me and I'm not buying fit if you hire younger trash employees to replace the retiring employees, have them contribute to their retirement program. 1 was told that the current trash is sorted for recycling when it gets to its destination CdMW 1 �� S lease new trucks. if you can pay $1000 for a office chair times 200 for the new chamber offices you Canafford the leasegna trash truck. The present system is geared to the nature of our neighborhood in COM. The current system uses the alleys; they are space -restricted a nd not practical for trucks with mechanical devices for cans. A new - system with mechanical can devices would require residents to move trash cans to the front of their houses like in some neighborhoods, which are an added inconvenience to the residents and are unattectiv for the entire trash pickup day. The only valid reason for improving the system is to raise the diversion rate to 75%. l his can be accomplished by purchasing new trucks that contain a separate compartment in recyclables. The separate compartmentwill keep dirty trash from the recyclables, making the MRF process more effective and efficient. The current system could offer residents a voluntary recycling option and a trash can option as was discussed in Dave Kiff's article. Let's be frank about how outsourcing saves the city money. Outsourcing benefits will come at the expense of the current sanitation workers, in terms of reduced wages and benefits, as well as a reduction in lobs by replacing a worker with a mechanical can collection device. How else could a private firm offer lower rates to do the same process? We are lucky to live in a city as well-run and prosperous as Newport Beach. Any city that can afford to spend too many millions on a new City Hall/Civic Center could certainly afford to keep 22 reasonably. compensated, middle-class sanitation worker positions intact. The fact that many of our current sanitation workers are eligible for retirement is testament to the long-term appeal of these jobs. Speaking of retirement, Dave Kiffis misinformed ifhe would rather opt for a 401(k)- style plan in lieu of a pension. Pensions are far more favorable to the worker, which why the state requires it. The predictableoulcome ofaa01(k)plan will be to reduce the pension liability for the city alaudable objective but at the expense of hard-working employees.Yes, there is a need for pension reformandthat's a discuss ion topic unto itself. But let's not lose sight of the immediate consequences of outsourcing our current trash collection system. There will be fewer jobs offered by the outsourcer and there is no guarantee that the jobs offered will even contain a pension or a 401(k) -type plan) Is that what this city wants to happen to dedicated, long-term employees? In all likelihood, the new system will beinconvenient (or residents who wit have to transport their cans from the back of their houses to the front street curb, resulting in unsightly cans in front of houses for the entire trash collection day. In summary, the current system can be improved to meet the state diversion requirement by using new trucks with recyclable compartments which have already been budgeted. The current system can also accommodate a variety of can sixes, including recyclables. By keeping our current system, we can improve our trash collection system and stay true to our values of providing gainful employment to those individuals who are willing to work hard CdMW 1 s for our city. C_dMW 1 s This is no of thanno examples ofgov.m.Cr, city county or otherwise, that actually works well. Why mess with it. tinker with some other program that is broke already CdMW - 1 s Ithink the City does a good job. Outsourcing is a bit questionable tome. 4a Newport Beach has a Cadillac trash pickup program that should be retained as is, NO CHANGES. Our city and its residents are among the most prosperous on planet earth. We can certainly afford our current trash pickup service along with our Taj Mahal City Hall. Trash Diversion -color coded bags could be filled with plastics, glass and metals than mixed in with normal trash and sorted out at the sorting facility. Trucks -We have money saved for new trucks good. City employees should NOT be outsourced. - Newport Beach City jobs are good ones and this community can continue to support them as such. If staffing is a problem in the future the people who do the work should be retained and upstream managers should be sent elsewhere. As time goes by we have more and more Admirals and fewerships. This is a problem that is easily rectified. Automated Pickup - Our alley system is not conducive to automated trucks. I am unaware of trashtrucks that pick up trash on both sides, ambidextrous so to speak. The alleys are narrow Automated pickup means two runs through the alleys or rolling cans out into the street where they become an eyesore until the end of the day when returned to their parking places. Outsourcing - Companies that get trash contracts will almost certainly place lower bids by lowering the wages of their employees and upstreanaing the profits. Pay me now or pay me later. I think there are real concerns about having Tony Soprano collect our trash. If bids are placed for trash pickup there will be lots of under the table bribes and payoffs to get and retain the business. This maneuvering for position is bad for the City, its citizens and employees. A little extra money to keep everything clean and on the up and up is worth the cost. If there are truly seniors in Newport Beach who have problems with taking out the hash then we -- should make special services available to them like ORA does for their handicapped riders. I doubt this is a real problem, I see no reason for changing the present system. The suggested changes to our trash CdMW 1 5 pick up Program a re all bad ideas and should be shelved.If there was eye racommunity that could afford our trash pickup service as is, this is the one. CdMW I s Do whatever it takes [o eliminate wisely CdMW 1 I IMake changes slowly CdMW I 1 I on l would favor this option if, 1. The cans could be kept in the alleyand picked up in the alley as they are now, 2. We could have a choice of how many and ofwhat size canswe would get emve asa community -any community -each member needs to do as muchas possible rebT cycle. Iwaid ll�do way more than i one now- don't m this a pro em but a socia response IIry. As 11 happens now I am ashamed that I don't do more. I can imagine how individuals "pick" through what is picked up along with bags of dog waste, diapers and the like - simply awfull We need to sort our waste at CdMW 1 S any expense. We bought our home a year ago and building a new one starting lune this year. The first thing we noticed is how disorganized trash teas and how much mess seas in the alley because of that. Itcheapens the look of the neighborhood. it creates a mess, bad smells, and birds sitting on top of trash picking it apart. Itis one of the best and most expensive places In Orange County and having a nice order to trash pick up ,r..� system will a dd even more to the look and will support it being clean. It will also help people store their trash cans properly, closed at all times, and will keep our alleys neat a nd free from pests and vernal n. CdMW 1 s Also, recycling is a wonderful idea, having that extra can for recycling is much better and efficient system. Please change the system. A system with standardized bins & trucks will save time to service routes. People may become aware of Green waste. (perhaps we address GW reduction as well by raising water rates and reducing the Number CdMW I s of times when lawns can be mowed.) We can reduce pension costs and possible workers comp by outsourcing. CdMW I s ISave the city money and my time because l am Sorting things out now. Legend: CS = Current; CIS = Outsource as Current; TT=Outsource w/Recycle Option CdMRA Tmsh Survey Page 3 of 6 Prepared September 2013 Corona del Mar Residents Association Trash Outsourcing Survey - April 2013 Section NOP CS OS TT 10pinlAdditional Comments s at as n is to maintain and control the tras¢ween front and backunits, particularly when one or both are rentals, it is Important to beginthe pus car active recycling, where the person iving ont s property begins to take responsibility for how trash Is sorted. Some people, even knowing that our trash is sorted through, never rinse or combine plastic items for greater recycling value. If this could someho CcIMW 1 s be enforced with recycling bins, not only would there be a greater return for the city, our alleys would he overall a bit cleaner as well. like the present system, but am also supportive of savings lot the Icy. us, outsource seems to be the best option. I t ink two trucks picking up on the same aye will s(e a bit busy, but also, , I Think we'll— start seeing too many trash cans in the alleys, as right now most people have 2 or more normal trash cans, and then if they buy/receive a recycling one, it will make 3 or more per household, as I doubt people CdMW 1 m with actua lly throw one of their old barrels away to keep the number of trash cans constant. cannh of make a sele—Fc ran mtHo-u m�farm-a ion, including cents: current costs, Yiai—cUtTin—edlr-om--p-oTenTol—outsource companies, resident rastees for each possible outsource. Sarongs Is ane u aus term defining nothing. There is a statement about current employees' jobs being retained by new companies: isthis a guarantee or just an expressed wish? Once that information is made available, I'll be happy to weigh in. And I do feel strongly about thisl Too many times, functions are outsourced because the current City Council wants some political capital, then the outsourced company is not managed well Cc1MW 1 by the city and/or initial bids to secure the contracts change and the so-called cost savings evaporate! CdMW_ 1 I REALLY want to recycle as much as possible. Totally agree with your approach and very glad this is being looked at. I'm new-ish to CDM (almost 2 years naw) and was shocked that we couldn't recycle and was CdMW 1 5 very skeptical that the present recycling system was at all effective. .s' Really want to retain the folks who work for us now if they so desire asthey are terrific so that is rule number 1. For sure, recycling is critical and having roller cans a must as l have psoriatic arthritis and it is CdMW 1 s very, very hard to drag the cans back and forth without rollers. _ CdMW _ 1 5 CdMW 1 5 I have lived at the same address. for 20 years. Ihave become friends with the employees. We are able to throw anything away, unlike many cities in the area. Maybe we should get rid ofthe$bunny at tht CO 1 s new Civic Center I've been hearing about ...... Dealing with the Diversion of Recyclablesp should begin In Gated Communities with good Security. Open Diversion Recycling for most communities without gates ....means that thosesyslemswl e raided the day before trash pick-up .... from out of town Envire, Robbers. One size does not fit all and most certainly, we need to begin our Diversion program in the Gated Communities first.... perhaps for rive CO 1 s lotenyears. Our NBTrash guys are the bestand do one heck ofa greatjcb_..day in layout 365 days a year. CoH I s The city does a good jab now. Once trash pickup is outsourced, there will be no "going back". I am a strong proponent of recycling. I would load to know that NB is doing its part. And yet, the people who pick-up for us now are very, very good and they deserve to keep their job. Is it passible for them tc COH 1 in keep their job and do what the outsourced, nein tracks an do? CoH 1 Good for environment, also renegotiate pensions for future; they are out of control. COH ' 1 s Present system is as good as it gets CoH 1 _ CoH 1 _ 5 We feel strongly about recycling. We are familiar with this system at our vacation home in Utah. This is an easy and effective way to recycle. Coll 1 CoH 1 s I a in comfortable doing some separation of trash versus recyclable, and would like the opportunity to help. HP 1 s Don't change; one truck one day a week HVB 1 s Alternatives may end up costing more M 3VVffM?RFrei-by-timUMS [TolRtor3Ts-outsf3lydln . n n ocahong big ouT-mafn �rnawe tfiTfios TNE'4€TEd11-IR- addition, our driver provides outstanding service including helping us with bulky items and straightening up the cans along the street. Hecares. I've seen many other locations where the drivers just toss the cans in the street and drop garbage along the way. Newport Beach cares about its . image and the current trash collectors go a long way to ensure that our City is kept beautiful. It's not something that should be disregarded. The City should be proud of the work their employees are providing. As far as saving the city money, I think there are other more obvious areas that could be immediately addressed. The light HVB "Wv 1 s on at City Hall all night long would be a good place to start. these guys will take anything you put out. In a box, bag,con or loose, they take it a11. what makes anyone think that any contractor is going to do that and if they promise to dolt then next year they come in for a big raise Vwe still insist on this greatservice. what happens then? You cant go back into the trash business because you sold all your trucks and fired all the workers and so whatever they ask for is going to be highly suggested by the staff as being more economical, etc, etc, etc. Once we get rid of our trash guys we are toast. The commercial carriers will have us just where they want us. And if you think that trot HVH 1 5 haulers don't rig bids then yuou don't follow the news of what has happened in every public entity that has gone to private carriers. I have a lot more to say but this is enough for now. HVH 1 s Ou r present system works perfectly] Don'tt fix it if it's not broken! What does it say about us as a city(or as a country for that matter)where the goal is to drive down costs by lowering the standard of living for the former city workersand potentially their families? Doe- HVH 1 s everyone really believe, for even a minute, that the workers will be better off werking for the private company? HVH_ 1 in Save money for the city HVH 1 5 Two reasons. First and most strongly felt - outsourced - saves muni style pensions. Second, either"outsource" would be OR but greater City savings make n3 preferable. ei m separating mus Is est ort eenvironment an en antes awareness of what somso trashwe are producing asm m1 uas. a have been frustratedthat our ¢ arts at separation inthe current system seems futile. We currently put our newspapers out separately because private recyclers will pick themup- we know that they are being recycled and that there are people actually benefiting financial) HVH - 1 5 from our efforts. The savings to the city is not of concern to us. We want to do what is best for the environment. HVH 's'" 1 s I would like to see the city save money by outsourcing, a rid l like the separate recyclable car to keep recycle bles clea n. HVH "' 1 s We should be improving on recycling our waste and helping the City that we live in to save for the future. HVH 1 m Simply because it would result in savings for the City HVH 1__ We like Mark our trashman. Don't want to see him lose his job. HVHS 1 s Employees keep job. Legend: CS = Current; OS = Outsource as Current; TT=Outsource w/Recycle Option CdMRA Trash Survey Page 4 of 6 Prepared September 2013 Corona del Mar Residents Association Trash Outsourcing Survey - April 2013 Section Nap CS OS TT Opin Additional Comments HVHS 1 s Aperk for CdM residents; the currentsysteml HVHS 1 in The current system works just fine from our point of view ... and, we've been using it for 40 yea rsll HVHS 1 s HVHS 1 5 HVHS 1 s Excellent service now; charge extra if needed HVHS 1 s Don't take a chance; happy with our system and employees. Contractor could raise fees. My existing custom-built can rack won't accommodate recycle containers. HVHS 1 s Outsourced Service is NOT necessary My usual trash collection consists of no more than one container every 2 to 3 weeks. Periodically when l am clipping trees or shrubs l can have as many as 1D containers. l always separate newspapers which deposit in brown paper shopping bags either on top afar next to the container. Unless one of the proposed options could offer me the same level of flexibility without the need to stare multiple large containers l would not be in favor of a change. Currently my containers can be nested so as not to have a larger footprint. Quite apart from the convenience and flexibility of the present system, it has been my experience in several other cities that have outsourced their Trash Collection, that the homeowner began to receive a separate monthly or bi-monthly bill from the new service provider. This, for a service that was previously provided the cit. In effect homeowner was being charged sepe for a new service that was previously included the cit, without an corresponding reduction in municipal service P YP Y. Y @ @ P V P Y� V 4 Y P g P HVHS 1 s charges. Iwould want to be reassured that this will not happen here with this new proposal. I feel strongly that recycling needs to begin at home in order that our children see how much waste is generated & hope that they will be compelled to make changes in their lives in order to save the planet. I recycling continues to happen at the Material Recovery Facility, it is unseen & forgotten, & change is less likely to be instigated in our community. As so much of the recyclables are contaminated by the time HVHS 1 s they reach the MRF, the efforts of a few conscientious residents are wasted. Of course saving the City money is a strong factor to consider. HVHS 1 5 Twin tracks not acceptable HVHS 1 s Trash day makes our neighborhood look horrendous. There are no uniform cans; bags & junk are everywhere. - HVHS - - 1 in I understand the need to cutcosts, but l like the services we receive now and want to minimize any change. Option .2 seems like a reasonable compromise. HVHS ,,j.: 1 s HVHS 1 in Ihate. when people loose their jobs; but long-term if it's good far the city and the environment lam all far it. It represents the most savings for the city and residents, us included, will have a greater confidence that our refuse is actually being recycled. Or, an even better option is to charge residents an escalating rate HVHS a:.vv 1 s per pound of trash, but not for properly sorted recycling. Money is a great motivator. Chargethose who don't comply. Dire times and generous, inflexible pensions requires drastic action. HVHS 1 5 Meats state law; saves money; more efficient " - I am used to recycling by cleaning and dividing trash. l am still doing it now. I think the percent age of recycling in this city is a pp lling. We should have a much higher percentage of recycle waste. Has anybody HVHS 1 5 suggested a green waste trash can also? I lived in a city that recycled green waste and they used it i n all of the city parks as great compost for the city parks. Just a suggestion. HVHS 1 s I believe in recycling. Right now l wonder why l bother to keep newspapers, glass, etc separate. l like the two truck idea. HVHS 1 s Achieves: same goal with better flexibility and ability to controlcosts. _ HVHS 1 in Greater savings for the City. Sounds neater. I am a Recycling person at heart and undersm no the financial antl earth benefits of a more thorough method of separating, i.e. from the home or business, as opposed to on conveyer belts after everything get HVHS 1 s rushed. I ren lize there is more of a hassle factor for the consumer (me,) but that's quite ok. HVHS 1 s Ilike the idea of helping the environment, lowering costs to the city a rid rehiring on went employees. Please consider paint, battery and la rge item pickup days. HVHS 1 5 LB has had recycling for decades. I take my recyclables there so em all for NB adopting same. By not recycling we leave so much money on the table. The present system is clean and efficient and Flexible. Past experience with automated pickup meant more trash escaping onto the streets ie. missing the truck. As a beach community we try to minimize trash escaping to the storm drains and the bay. I would encourage additional recycling options. l think the majority of residents support this and would helpmeet state requirements.. Renegotiate yourpension IT 1 contracts if able. Trash is not a good candidate for outsourcing. Once out of our control we will never be able to go back Two are unsatisfied. IT 1 5 Sideyard too small for containers; do my own gardening and usually have 10+ bags each week; I separate trash already; bags go away; containers remain on street all day his sort of difficult to give a definitive answer to this without nowing the costs associated with it. Why don't you get bids and then pose the questions providing more details? Yoo''ll get a more realistic IT 1 m response. ' IT 1 s Residental quality of life impacted. In lA sidewalks a re dirtier and obstructed by cans in narrow areas. Lots of illegal dumping too. T e current system provides a reliable, simple and easy to deal with method o getting rid of A o the trasgenerated Ina household on aweekly basis. City trash co ectorsarerien yah ave eat .y +s committment in providing a necessary service that all City resident really appreciate.Some"outside vender" will probably be unable to do the same when its major objective is really nothing more than to IT 1 5 make a profit. ITT s Either outsourcing is fine; want city out of trash; pensions too high. Tired of hearing mytrash cans are too heavy to lift when full. IT m Greater savings; easier recycling&sorting. Dependent on jobs offered to current staff. IT s As long as we can still have trash bags, boxes and other loose trash picked up, the cost savings and diversion compliance seem to make sense. I would not want existing employees to lose their livelihoods. IT s Like current system, but ok to outsource if savings IT 5 People she hirecycleand those living in Corona Del Marshould be doing their part. This isa commentoccurancelnmost cities. People dowantto dotheirpartand thecityneedsto lead. 1C 5 Save money and recycle Legend: CS.= Current; CIS = Outsource as Current; TT=Outsource w/Recycle Option Cc1MRA Trash Survey Page:5 of 6 Prepared September 2013 Corona del Mar Residents Association Trash Outsourcing Survey - April 2013 Section NOP CS I OS TT Opin Additional Comments JC _ 1 ra 1C I s With present system some recyclables are ruined by garbage. There is the added cost of people having to pick through trash to separate. It is not that difficult for homeowner to separate trash. Energy ane cost effective. IC 1 in We would be in favor of changing to a new company and recycling in reasonable size bins as long as the current employees are protected and offered jobs by the new company. 1C 1 in Stay as close as possible to present system JC _ 1 an Palm Desert uses twin track and it seems to work fine JC 1 Neither strong nor mild. It's just the right thing to do; save money and recycle 1C 1 an STRIVING FOR COST REDUCr10N 1C 1 s With the current age of our existing employees,new hires can be brought in under a reduced benefits system. I feel our trash collection sytema with the current workers are a real benefit to Irving in Newpod Beach and this service should be perserved. JC 1 5 1C 3 s Hard job don a well by our city talks;don't me ke t hem take less money and no benefits for the work th ey do. ' 1P 1 s A huge city hall and change trash service... Why It is working well. Leave it alone. Ibelieve it is the best and most efficient method for the city to collect trash. Out City taxes support this method and can conlinuetodoso. Perhaps if so much money was not spent on anew city hall, this would not beanissue. Haw about Dave MIT giving up some of the $1,000.00 chairs employees now enjoy? 1P 1 5 Iwouldprefertopayabit mare to continue enjoying the same, excellent service our community provides. SA 1 5 Best forrecycling, More$saved, addresses waste stream from landfill requirements. SA 1 5 The c N County needs to OUTSOURCE everything. there is no way we the lax payers can continue to rack up the Public Pension costs for these Public Unions. Bad enough we will be taking care of the so caller HEROES (fireman and cops)for the rest of their lives. We are in big trouble and the Sheeple will not OPEN their eyes. Government Gone WILD] 11 Sandune 1 I 5 190 yrs old; barrels hard to handle. I'm fine with bags. SC 1 an SC I Residents should want to responsibly recyce and everyone should be sorting and doing so. It should not bean option. Many other neigh boring communities have been recycling for ages at a quite success u rate and the communities embrace their responsibility to the environment. Their statistics are impressive and they even offer input to residents on other forms of recycling like composting, etc. Newport Beac is past due in really amping up their recycling efforts. Recycle - Reuse - EVERYONE SORTS, it is not an optical 5C 1 5 I We have no choice SC 1 S �UontcFa—ng—e—wTFFw—o—rffr7Fisiso—neolIhefew occasions where governmentcan dol he job better. It has been sai-3'Figure"Tardi'hars ligure'� eifF expecte savings rom�tn emay el usory. e w nohave central of our destiny, the in-house model we have permits flexibilities an outside contract will not allow. Your survey questions should have included a fourth option: "The present City operated system adjusted to include savings for the City" The way questions are asked slants the results. Without this latter option, Isuspect many respondents will believe outsourcing is the only way to save. That is patently falsel SH 1 Convenience and cost savings 1.° SH 1 5 Outsourcing will save the city and the taxpaperby reducing the number of city employees, thereby cutting down on monies going to employees pension & health care . We can' afford this. Do we want tc become Stockton? And l hate those large re -cycling cans. SH 1 s A greater savings to the City. Takes away 99.9% of household trash. Enables us to recycle. _ TT _ 1 s I think we should sort all our trash as they do in Huntington Beach with 3 Bins... TT 1 5 Not two trucks antl extra bins unsightly; city needs to save money so outsourcing is ok; just keep current employees. TT 1 1 5 F Legend: CS = Current; 05 = Outsource as Current; TT=Outsource w/Recycle Option CdMRA Trash Survey Page 6 of 6 Prepared September 2013 I'LQJ ' ,""v' J'4 —1 eY 0A NO Change -to- Rduse .0ollection Outsourcing Prollesak WhatWould-Agppen tO Service Letv6hs-? ✓` LeveC,of Service - Wnluriited # ofi cans, Iartgei istemand bags^colleci'ed per, 'household Cost - ,City'would continue to pay for trash egllection Recyclables -, mixed, in with trashi and sortiJ4later Only fbanges Pwposed- ✓' Residents could,choose,toseParate their -trash and recyclables= if tthey. wanted"to. Residents would receiverfree cants, eneofrany ofthreeiisizes�, if Automated , fh isselected. Hire current Who pays for Type and Size' Bags allowed s # of Cans Recycling City rash ervice of Containers* by the cans? employees? collection? standards be met? Current System A hardware As many as you Done after trash City does - City staff I -most of store purchased want is collected Yes Not applicable using property members Newport Beach 33 -gallon can . . taxes. monitor. Current -- Wheeled carts - monitor. Path #2 Wheeled carts - �- Newport Coast, small, med. & As many as you Done after trash (Voluntary N/A - service City does - City staff Newport Ridge, large - provided want, is collected. Yes provided by using property members Crystal Cove, at no cost Yes and offer using property CR&R fazes. monitor. more recyclables employment. taxes. monitor. pickup) Path #1 A hardware you As many as y Done after trash Must interview City does - City staff (no change from store purchased want. is collected. Yes and offer using property members current system) 33 -gallon can employment. taxes. monitor. Path #2 Wheeled carts - Voluntary. You (Voluntary small, med. & As many as you can choose to Must interview City does - City staff i recycling and large*- provided want. have free Yes and offer using property members semi -automated at no cost recyclables employment. taxes. monitor. pickup) carts. Visit the City's website for,,additienal' information,, en residential refuse. collection at nev portbeachca you/,resstlentialrefuse.. *Important Note: The extra large carts would NOT be required. Residents could choose the size and number of carts they want to use. Cart size examples - 0 35 gallon automated container - 27"Hx 23"Wx 23"D 0 60 gallon automated container - 41 "Hx 27"W x 33"D 0 90 gallon automated container - 45.5"Hx 31 "Wx 37"D Agenda Item No. 20 September 10, 2013 Residential Refuse Program Newport Beach City Council Tuesday, September 10, 2013 Presentation Summary Newport Beach and Outsourcing (Dave) About Our Refuse Program (Mark) About the RFP and Responses (HF&H) Service (Mark) Key Issues Raised (Dave) Conclusion/Recommendation • Police • Fire —EMS • Lifeguarding • Parks • Beaches • Medians • Streets • Facilities 3 - An Active WonCommunity • Outdoors • Recreation • Seniors • Libraries • Arts/Cultural Shining City by the Bay WHY EVEN LOOK AT THIS? WHY OUTSOURCE? 250 T I50 M 50 Unfunded PERS Liability (in millions) FY 2007 FY 2011 City Retirement Payments 35 30 25 20 15 u 5 w Amounts Paid to PERS (in millions) Annual Increase FY 2000 FY 2006 FY 2014 FY 2020 2009-10 vs. 2013-14 833 763 i' IIN 752 2013 2014 Future City Retirement Payments 35 30 25 20 15 E 5 0 Amounts Paid to PERS (in millions) $32.7 FY 2000 FY 2006 FY 2014 FY 2020 PERS Future —Annual Payments $25,200,000 - 2014 $32,700,000 - 2020 $43,000,000 - 2030 $5 I 90009000 - 2039 Health Care 7.4% T this year 6.7% T -next year HOW WE OUTSOURCE Is it something the private sector does well? Are there enough quality vendors from which to select? What's the state of our own service? Can we avoid layoffs? Is a quality contract available? Does the City have the skills to manage it? Are there cost savings enough to weigh against the challenge of change? Outsourced Refuse Transfer & Materials Processing Quly 2008) — CR&R Alley Sweeping (September 2008) - Sunset Environmental Services. City Facilities trash collection (November 2008) -Ware Disposal. Street Sweeping (April 20 10) -Athens Services. Beach Refuse Collection (Feb 201 1) - Rainbow Disposal. Park and Beach/Street End Can Collection (Jan 2013) - Robert's Waste Newport Coast, Newport Ridge, Crystal Cove (Nov 2007) — CR&R Street Light Operations and Maintenance Qune 2013) - International Line Builders. Sewer video inspection (June 2013) - Houston and Harris PCS. Landscaping (Summer 2013) - Pinnacle Landscape Parking Meter Collection and Enforcement (Summer 20 I I) - CPS Parking Lots Management (Summer 2013) - CPS Economic Development (Winter 2009-10) - various STATE OF OUR REFUSE SERVICE OurWorkforce Supervision Transfer Station Crew Chief Refuse Workers On Workers Comp Collection staff remaining N 5 16 (2) [[1 OT and Workers Comp Overtime Unplanned Overtime Worker's Comp Number of Cases Amount of Hours Lost Claims and Claims Admin Costs 515 hours in FY 13-14, within just five pay periods. Just 167 hours in FY 12-13 23 in last 3 years 678 hours in last 3 years $350,000 in last 3 years Whatever the Council decides tonight, it should move to an automated system. 2012 Total Compensation - Newport Beach Refuse Division Positin Title Base and Specialty Pay, plus OT Health & Retirement, net of B% paid by EE Adjusted Total Camp Annual Leave Accrual per MOU Adjusted Total Comp +Leave A B A+B C A+B+C Refuse Worker II $ 72,853 $ 27,089 $ 99,942 $ 6,409 $ 106,351 Refuse Worker II $ 61,894 $ 25,620 $ 87,513 $ 7,280 $ 94,794 Refuse Worker II $ 74,803 $ 27,129 $ 101,932 $ 5,956 $ 107,889 Refuse Worker II $ 65,399 $ 25,658 $ 91,057 $ 6,855 $ 97,912 Refuse Worker 1 $ 56,659 $ 24,521 $ 81,180 $ 4,777 $ 85,957 Refuse Worker 1 $ 65,832 $ 26,067 $ 91,899 $ 4,796 $ 96,695 Refuse Worker II $ 65,558 $ 25,882 $ 91,440 $ 4,373 $ 95,813 Refuse Worker II $ 72,613 $ 27,019 $ 99,632 $ 5,956 $ 105,588 Refuse Worker 1 $ 58,595 $ 24,804 $ 83,400 $ 4,796 $ 88,195 Refuse Worker II $ 71,742 $ 26,911 $ 98,654 $ 6,855 $ 10.5,509 Refuse Worker II $ 71,172 $ 26,002 $ 97,174 $ 7,308 $ 104,483 Refuse Worker II $ 74,406 $ 27,166 $ 101,572 $ 6,855 $ 108,427 Refuse Worker 1 $ 64,005 $ 25,722 $ 89,727 $ 4,384 $ 94,111 Refuse Worker II $ 65,200 $ 25,519 $ 90,720 $ 3,970 $ 94,689 Refuse Worker II $ 65,431 $ 26,155 $ 92,586 $ 5,049 $ 97,635 Refuse Worker I $ 58,192 $ 24,795 $ 82,988 $ 4,796 $ 87,783 Our Equipment Our Fleet Compliant CNG Trucks Non -Compliant Diesel trucks --Aged 16+ years --Aged I I — 15 years Estimated Cost of New CNG Trucks 4 II 5 5 $250K ea Amount in Vehicle Replacement Reserve $4.3 M THE RFP PROCESS AND RESULTS City Council Meeting — Retain HF&H City Council Meeting — RFP Discussion City Council Finance Committee Meeting - RFP Refinement A City Council Meeting - RFP Refinement Release of RFP Proposals Due Proposal Summaries and Questions Sent to Proposers Responses to Questions Due Follow-ups/Clarifications with Proposers City Council Meeting — RFP Analysis & Rec. January 2012 February 26, 2013 March 25, 2013 April 23, 2013 May 13, 2013 June 28, 2013 July 18, 2013 August 2, 2013 August 2013 September 10, 2013 • Unlimited Set Out • Unlimited Set Out Im • Manual Collection • Single Stream Collection • Processing of all Waste to Recover Recyclables s • Automated Collection (mix of semi- and full automation) • Voluntary Recycling —you can get a recycling container • Some Processing of Mixed Customer -Provided Containers 01• Hauler -Provided Container Advisory Services to Municipal Management 2 Proposer Ownership • Athens Services • CR&R Inc. • Newport Beach Employee League • Newport Recycles • Rainbow Environmental Services • Republic Services • Ware Disposal • Private • Private • City • Private 9 Private • Publicly -Traded • Private Advisory Services to Municipal Management 3 0 (1) As proposed plus Recycling Fee add back of $941,000. Advisory Services to Municipal Management 12 Proposer Path 7 -Ye Difference from Current City Operations 1. CR&R 2 $ 18,582,000 $ (17,013,000) -48% 2. Ware 1 $ 21,422,000 $ (14,173,000) -40% 3. CR&R 1 $ 22,039,000 $ (13,556,000) -38% 4. Ware 2 $ 23,426,000 $ (12,169,000) -34% 5. Rainbow 2 $ 27,251,000 $ (8,344,000) -23% 6. Republic 1 $ 28,576,000 $ (7,019,000) -20% 7. Republic 2 $ 28,576,000 $ (7,019,000) -20% 8. Athens 1 $ 30,125,000 $ (5,470,000) -15% 9. N.B.E.L. (1) 2 $ 32,099,000 $ (3,496,000) -100/0 10. Athens 2 $ 33,752,000 $ (2,443,000) -7% 11. Rainbow 1 $ 33,635,000 $ (1,960,000) -6% 12. N.B.E.L. (1) 1 $ 34,753,003 $ (1,442,000) -4% 13. Current City Operations 1 $ 35,595,000 $ 14. Newport Recycles 1 $ 49,881,000 $ 14,286,000 400/. 15. Newport Recveles 2 Not Proposed (1) As proposed plus Recycling Fee add back of $941,000. Advisory Services to Municipal Management 12 CR&R IryWare MRF for Mixed CR&R City's CR&R contract Waste Processing Newport Beach Newport Coast, Santa Ana City Facilities, Experience Heights, Commercial non - Commercial non-exclusive exclusive Residential Laguna Woods and unincorporated Experience 27 cities L.A. and Orange county areas Reference Check Score (1) 4.2 3.7 (1) 5 = Exceptional Performance, 4 = Above Expectations, 3 = Satisfactory, 2 = Below Expectations, 1 = Unsatisfactory Advisory Services to Municipal Management 5 — HOWWOULDTHE SERVICEWORK? Service CANS All of my trash will be picked up. I can have as many cans as I need. I can have a can size that fits my space — side yard, garage, wherever. If I want to put out extra bags by the cans I can do so. RECYCLING AT HOME I don't want to recycle at home 19 Y Y a OK r1 R Y IR OK I want to recycle at home N Y Service CONVENIENCE If I set out bags by the cans, they'll be collected. Y Y If I set out larger items beside the trash, they'll be Y collected. If I am disabled and need side -yard "can pull-out Y service", I can get it. There won't be an earlier start time because of a Y recycling truck BULKY ITEMS Someone will pick up my refrigerator, other big Private appliance Hauler, fee Someone will pick up my sofa or mattress. Private Hauler, fee a Y Y u u Service WHO PAYS? My trash is collected at no charge to me. Y Y The city pays for new cans. N Y Costs of any new contract won't be passed on to me. N/A Correct AUTOMATION v. MANUAL Will some of the community have to remain Y — But N — some manually -collected? automated semi - is coming automated, though Use onlyAQMD Compliant (CNG) vehicles 4 now, purchase Y more Service NEW PROGRAMS — IF NEGOTIATED Sharps - Dispose -by -mail program Community Shred -it Days Mulch give-away days Compost and wood chips for City parks/parkways EXPERIENCE/CUSTOMER SATISFACTION Direct experience in Newport Beach "Very Satisfied" ranking in 2010 Community Survey N N N N Y Y Y Y Y Y Y Y KEY ISSUES RAISED How do we know the service is good? Demonstrated good service in our community (for CR&R, for example): Newport Coast, Newport Ridge Crystal Cove Bonita Canyon Santa Ana Heights Bay Knolls (Costa Mesa SD) Ware current provider to City facilities LEGEND Mean rating on a S -point ua 1.8-2.E 2.6-3.4 Q12a Satisfaction with residential trash collection services - 3 4.4.7 Satisfied _ 4 2- 5,0 Very Satisfied Other(no responsesf 2010 City of Newport Beach Community Sur-,*ey Of the Wealthiest California Communities... Belvedere -Private (Mill Valley Refuse) Rancho Santa Fe — Private (Waste Mgmt) Atherton — Private (Recology) Rolling Hills — Private (Waste Mgmt) Woodside — Private (Greenwaste) PortolaValley — Private (Greenwaste) Newport Coast — Private (CR&R) r Hillsborough — Private (Recology) Fairbanks Ranch — Private (Waste Mgmt) San Marino — Private (Athens) Palos Verdes Estates — Private (Athens) Malibu — Private (Waste Management) Orange County Cities PRIVATE: Aliso Viejo Anaheim Brea Buena Park Costa Mesa Cypress Dana Point Fountain Valley Fullerton Garden Grove Huntington Beach Irvine Placentia • La Habra RSM • La Palma San Clemente • Laguna Beach • Laguna Hills SJC • Laguna Niguel Santa Ana • Laguna Woods Seal Beach • Lake Forest - Stanton • Los Alamitos Tustin Mission Viejo Orange Villa Park Westminster Yorba Linda Orange County Cities PUBLIC: Newport Beach (partial) Midway City (uninc) Oio VADALo CENTER Wn7mNSTER MEMORIAL PARR CEMETFAr HUNTINGTONI HUM"morm BEACH CrNTEA HUMB "F FOUNTAIN VALLEY "They won't be able to handle our geography" Most of the community =automated. Tighter spots =semi -automated (roll the can to the back of truck and a lift flips it in) This works in other tight places, like Laguna Beach. Contract and Cost No cost to the customer — today or tomorrow. Contract proposed is for seven years. 2.5% CPI = less than expected City cost increases It has a term — it can be re -bid. It has service standards. It has penalties. The City today successfully manages CR&R, Ware, and several other refuse contractors. What does $17M mean? Allows us to manage increasing pension costs, while still investing in the community. Ongoing savings help fill $5-7M pension gap. One time savings = community investment now: Streets Westside facilities and streetscapes (PCH, Balboa) UTO -YIN Can even further enhance refuse collection: More bulky item days A sharps program Container pull-out for those who need it. Shred -it days Our employees deserve to be protected! They do. Agreement with OCEA/NBEL All employees guaranteed a good choice: Stay with the City — likely in other field positions. Work for the private provider, with an incentive Retire, only if desired. CONCLUSION Why this is Important The health of our city depends upon: Reducing heavy city costs (retirement,WC, Health) Without compromising service Without impacting public safety While still keeping the community looking And no one will lose their job. Recommendation Negotiate draft contract with CR&R and/or Ware Council guidance on Path #I or #2 Council could select other provider(s) Return to City Council for contract adoption (Oct -Nov 2013) AMENDMENT NO. ONE TO PROFESSIONAL SERVICES AGREEMENT �I WITH HF&H CONSULTANTS, LLC FOR n EVALUATION OF RESIDENTIAL SOLID WASTE COLLECTION SERVICES PROPOSALS t THIS PROFESSIONAL SERVICES AGREEMENT ("Amendment No. One") is r 1 made and entered into as of this 12th day of August, 2013 ("Effective Date"), by and 1 between the CITY OF NEWPORT BEACH, a California municipal corporation and charter city ("City"), and HF&H CONSULTANTS, LLC, a California limited liability company ("Consultant'), whose address is 19200 Von Karman Ave, Suite 360, Irvine, CA 92612, and is made with reference to the following: RECITALS A. On June 28, 2013, City and Consultant entered into a Professional Services Agreement ("Agreement') to conduct an evaluation of residential solid waste collection services proposals ("Project'). B. City desires to enter into this Amendment No. One to reflect additional services not included in the Agreement and to increase the total compensation. C. City and Consultant mutually desire to amend the Agreement, as provided below. NOW, THEREFORE, it is mutually agreed by and between the undersigned parties as follows: l�.� 7Tu1 Section 1 of the Agreement is amended in its entirety and replaced with the following: "The term of this Agreement shall commence on the Effective Date, and shall terminate on December 31, 2013, unless terminated earlier as set forth herein." 2. SERVICES TO BE PERFORMED Exhibit A to the Agreement shall be supplemented to include the Scope of Services, attached hereto and incorporated herein by reference ("Services' or "Work'). Exhibit A of the Agreement and Exhibit A of Amendment No. One shall collectively be known as "Exhibit A." The City may elect to delete certain Services within the Scope of Services at its sole discretion. 3. COMPENSATION TO CONSULTANT Exhibit B to the Agreement shall be supplemented to include the Schedule of Billing Rates, attached hereto as Exhibit B and incorporated herein by reference ("Services" or "Work'). Exhibit B of the Agreement and Exhibit B of Amendment No. One shall collectively be known as "Exhibit B." The total amended compensation reflects Consultant's additional compensation for additional Services to be performed in accordance with this Amendment No. One, including all reimbursable items and subconsultant fees, in an amount not to exceed Fifteen Thousand Dollars and 001100 ($15,000.00). 3. INTEGRATED CONTRACT Except as expressly modified herein, all other provisions, terms, and covenants set forth in the Agreement shall remain unchanged and shall be in full force and effect. [SIGNATURES ON NEXT PAGE] HF & H Consultants, LLC Page 2 IN WITNESS WHEREOF, the parties have caused this Amendment No. One to be executed on the dates written below. APPROVED AS TO FORM: CITY ATTORNEY'S OFFICE Date: 4130113 1 Aaron C. Harp City Attorney ATTEST: Mps Date: By: 4A4S�2\ k. P�M� Leilani I. Brown City Clerk I;�a� CITY OF NEWPORT BEACH, a California municipal corporation Date: M2,- IIQ> By: Dave i City Manager CONSULTANT: HF & H Consultants, LLC, a Californialimitd liability company Date: ?v By: VW Laith et Seni(Yr Vice President Date: 5 Av✓ 7-0)3 By: VA, -*4-/ J n Fa kopf S cretary [END OF SIGNATURES] Attachments: Exhibit A - Scope of Work to Review Cost Proposal Submitted By the Newport Beach Employee League dated July 26, 2013 Exhibit B - Schedule of Billing Rates HF & H Consultants, LLC Page 3 EXHIBIT A SCOPE OF WORK TO REVIEW COST PROPOSAL SUBMITTED BY THE NEWPORT BEACH EMPLOYEE LEAGUE JULY 26, 2013 The City of Newport Beach issued a Request for Proposals (RFP) dated May 13, 2013 for residential solid waste collection services. Proposals were received on June 28, 2013 from seven proposers, including six private haulers and one from the Newport Beach Employee League. The costs proposed by the Newport Beach Employee League were substantially lower than the existing budgeted costs to provide residential solid waste services with the existing municipal workforce. If the private companies underestimate their cost of operation, they would be at risk of absorbing a loss on the Newport Beach contract. However, as a municipal entity, should the City retain public service, the City's general fund would absorb any excess costs should the Newport Beach Employee League's proposed costs not be accurate. Therefore it is critical to verify the accuracy of the cost estimates. The City has requested HF&H Consultants to perform a more detailed review of the underlying cost assumptions contained in the Newport Beach Employee League proposal to determine whether all reasonable costs are accounted for. Scope of Work Our specific scope of work will include: 1) Meeting once with representatives of the Newport Beach Employee League that prepared the proposal to review supporting assumptions and documentation underlying the proposed costs. The meeting is scheduled for August 5, 2013. 2) Reviewing any additional documentation provided by the Newport Beach Employee League to support their proposed costs. 3) Comparing the proposed costs to the City's existing budgeted costs and identifying any variances. 4) Recommending adjustments, if applicable, to the Newport Beach Employee League's proposed cost estimate to reflect the full cost of service, and discussing those adjustments with a representative of the Newport Beach Employee League. 5) Documenting our findings in an exhibit. 6) Meeting with City staff to discuss the findings. HF & H Consultants, LLC Page AS EXHIBIT B SCHEDULE OF BILLING RATES Fees We will perform the scope of work based on time and materials. The estimated cost will not exceed $15,000. We will bill you once per month based on the number of hours worked and expenses incurred. Payment is due within 30 days of invoicing. Hourly rates for professional and administrative personnel through December 31, 2013 are listed below. Position Rate Senior Vice President $255 Director $215 Manager $189-$209 Senior Associate $189 Associate Analyst $125-$135 Administrative Staff $80 Intern $45 Expenses will be billed as follows: Mileage $0.565 per mile (or as adjusted by IRS allowance) Document Reproduction (over 15 page run) $0.15 per page (black & white), $0.75 per page (color) Outside document reproduction/couriers/postage Actual Public conveyances and parking Actual All other out-of-pocket expenses Actual HF & H Consultants, LLC uJ PROFESSIONAL SERVICES AGREEMENT WITH HF&H CONSULTANTS, LLC FOR EVALUATION OF RESIDENTIAL SOLID WASTE COLLECTION SERVICES PROPOSALS THIS PROFESSIONAL SERVICES AGREEMENT ("Agreement') is made and entered into as of this 28th day of June, 2613 ("Effective Date"), by and between the CITY OF NEWPORT BEACH, a California municipal corporation and charter city ("City"), and HF&H CONSULTANTS, LLC, a California limited liability company ("Consultant"), whose address is 19200 Von Karman Ave, Suite 360, Irvine, CA 92612, and is made with reference to the following: RECITALS A. City is a municipal corporation duly organized and validly existing under the laws of the State of California with the power to carry on its business as it is now being conducted under the statutes of the State of California and the Charter of City. B. City desires to engage Consultant to conduct an evaluation of residential solid waste collection services proposals ("Project'). C. Consultant possesses the skill, experience, ability, background, certification and knowledge to provide the professional services described in this Agreement. D. City has solicited and received a proposal from Consultant, has reviewed the previous experience and evaluated the expertise of Consultant, and desires to retain Consultant to render professional services under the terms and conditions set forth in this Agreement. NOW, THEREFORE, it is mutually agreed by and between the undersigned parties as follows: 1. TERM The term of this Agreement shall commence on the Effective Date, and shall terminate on December 31, 2013, unless terminated earlier as set forth herein. 2. SERVICES TO BE PERFORMED Consultant shall diligently perform all the services described in the Scope of Services and Schedule of Billing Rates attached hereto as Exhibit A and incorporated herein by reference ("Services" or "Work"). City may elect to delete certain Services within the Scope of Services at its sole discretion. 3. TIME OF PERFORMANCE 3.1 Time is of the essence in the performance of Services under this Agreement and Consultant shall perform the Services in accordance with the schedule included in Exhibit A. In the absence of a specific schedule, the Services shall be performed to completion in a diligent and timely manner. The failure by Consultant to strictly adhere to the schedule set forth in Exhibit A, if any, or perform the Services in a diligent and timely manner may result in termination of this Agreement by City. 3,2 Notwithstanding the foregoing, Consultant shall not be responsible for delays due to causes beyond Consultant's reasonable control. However, in the case of any such delay in the Services to be provided for the Project, each party hereby agrees to provide notice within two (2) calendar days of the occurrence causing the delay to the other party so that all delays can be addressed. 3.3 Consultant shall submit all requests for extensions of time for performance in writing to the Project Administrator as defined herein not later than ten (10) calendar days after the start of the condition that purportedly causes a delay. The Project Administrator shall review all such requests and may grant reasonable time extensions for unforeseeable delays that are beyond Consultant's control. 3.4 For all time periods not specifically set forth herein, Consultant shall respond in the most expedient and appropriate manner under the circumstances, by hand -delivery or mail. 4, COMPENSATION TO CONSULTANT 4.1 City shall pay Consultant for the Services on a time and expense not -to - exceed basis in accordance with the provisions of this Section and the Scope of Services and Schedule of Billing Rates contained in Exhibit A. Consultant's compensation for all Work performed in accordance with this Agreement, including all reimbursable items and subconsultant fees, shall not exceed Sixty Seven Thousand Nine Hundred Dollars ($67,900.00), without prior written authorization from City. No billing rate changes shall be made during the term of this Agreement without the prior written approval of City, 4.2 Consultant shall submit monthly invoices to City describing the Work performed the preceding month. Consultant's bilis shall include the name of the person who performed the Work, a brief description of the Services performed and/or the specific task in the Scope of Services to which it relates, the date the Services were performed, the number of hours spent on all Work billed on an hourly basis, and a description of any reimbursable expenditures. City shall pay Consultant no later than thirty (30) calendar days after approval of the monthly invoice by City staff. 4.3 City shall reimburse Consultant only for those costs or expenses specifically identified in Exhibit A to this Agreement or specifically approved in writing in advance by City. 4.4 Consultant shall not receive any compensation for Extra Work performed without the prior written authorization of City. As used herein, "Extra Work" means any Work that is determined by City to be necessary for the proper completion of the Project, but which is not 'included within the Scope of Services and which the parties did HF&H Consultants, LLC Page 2 not reasonably anticipate would be necessary at the execution of this Agreement. Compensation for any authorized Extra Work shall be paid in accordance with the Schedule of Billing Rates as set forth in Exhibit A. 5. PROJECT MANAGER 5.1 Consultant shall designate a Project Manager, who shall coordinate all phases of the Project. This Project Manager shall be available to City at all reasonable times during the Agreement term. Consultant has designated Laith Ezzet to be its Project Manager. Consultant shall not remove or reassign the Project Manager or any personnel listed in Exhibit A or assign any new or replacement personnel to the Project without the prior written consent of City. City's approval shall not be unreasonably withheld with respect to the removal or assignment of non -key personnel. 5.2 Consultant, at the sole discretion of City, shall remove from the Project any of its personnel assigned to the performance of Services upon written request of City. Consultant warrants that it will continuously furnish the necessary personnel to complete the Project on a timely basis as contemplated by this Agreement. 6.3 If Consultant is performing inspection services for City, the Project Manager and any other assigned staff shall be equipped with a cellular phone to communicate with City staff. The Project Manager's cellular phone number shall be provided to City. 6. ADMINISTRATION This Agreement will be administered by the Municipal Operations Department. City's Municipal Operations Director or designee shall be the Project Administrator and shall have the authority to act for City under this Agreement. The Project Administrator shall represent City in all matters pertaining to the Services to be rendered pursuant to this Agreement. 7. CITY'S RESPONSIBILITIES To assist Consultant in the execution of its responsibilities under this Agreement, City agrees to provide access to and upon request of Consultant, one copy of all existing relevant information on file at City. City will provide all such materials in a timely manner so as not to cause delays in Consultant's Work schedule. 8.1 All of the Services shall be performed by Consultant or under Consultant's supervision. Consultant represents that it possesses the professional and technical personnel required to perform the Services required by this Agreement, and that it will perform all Services in a manner commensurate with the highest professional standards. For purposes of this Agreement, the phrase "highest professional standards" shall mean those standards of practice recognized by one (1) or more first- class firms performing similar work under similar circumstances. HF&H Consultants, LLC Page 3 8.2 All Services shall be performed by qualified and experienced personnel who are not employed by City. By delivery of completed Work, Consultant certifies that the Work conforms to the requirements of this Agreement, all applicable federal, state and local laws, and the highest professional standard. 8.3 Consultant represents and warrants to City that it has, shall obtain, and shall keep in full force and effect during the term hereof, at its sole cost and expense, all licenses, permits, qualifications, insurance and approvals of whatsoever nature that is legally required of Consultant to practice its profession. Consultant shall maintain a City of Newport Beach business license during the term of this Agreement. 8.4 Consultant shall not be responsible for delay, nor shall Consultant be responsible for damages or be in default or deemed to be in default by reason of strikes, lockouts, accidents, acts of God, or the failure of City to furnish timely information or to approve or disapprove Consultant's Work promptly, or delay or faulty performance by City, contractors, or governmental agencies. ti • q 9.3 To the fullest extent permitted by law, Consultant shall indemnify, defend and hold harmless City, its City Council, boards and commissions, officers, agents, volunteers and employees (collectively, the "Indemnified Parties") from and against any and all claims (including, without limitation, claims for bodily injury, death or damage to property), demands, obligations, damages, actions, causes of action, suits, losses, judgments, fines, penalties, liabilities, costs and expenses (including, without limitation, attorneys' fees, disbursements and court costs) of every kind and nature whatsoever (individually, a Claim; collectively, "Claims"), which may arise from or in any manner relate (directly or indirectly) to any breach of the terms and conditions of this Agreement, any Work performed or Services provided under this Agreement including, without limitation, defects in workmanship or materials or Consultant's presence or activities conducted on the Project (including the negligent, reckless, and/or willful acts, errors and/or omissions of Consultant, its principals, officers, agents, employees, vendors, suppliers, consultants, subcontractors, anyone employed directly or indirectly by any of them or for whose acts they may be liable, or any or all of them). 9.2 Notwithstanding the foregoing, nothing herein shall be construed to require Consultant to indemnify the Indemnified Parties from any Claim arising from the sole negligence or willful misconduct of the Indemnified Parties. Nothing in this indemnity shall be construed as authorizing any award of attorneys' fees in any action on or to enforce the terms of this Agreement, This indemnity shall apply to all claims and liability regardless of whether any insurance policies are applicable. The policy limits do not act as a limitation upon the amount of indemnification to be provided by Consultant. HF&H Consultants, LLC Page 4 It is understood that City retains Consultant on an independent contractor basis and Consultant is not an agent or employee of City. The manner and means of conducting the Work are under the control of Consultant, except to the extent they are limited by statute, rule or regulation and the expressed terms of this Agreement. No civil service status or other right of employment shall accrue to Consultant or its employees. Nothing in this Agreement shall be deemed to constitute approval for Consultant or any of Consultant's employees or agents, to be the agents or employees of City. Consultant shall have the responsibility for and control over the means of performing the Work, provided that Consultant is in compliance with the terms of this Agreement. Anything in this Agreement that may appear to give City the right to direct Consultant as to the details of the performance of the Work or to exercise a measure of control over Consultant shall mean only that Consultant shall follow the desires of City with respect to the results of the Services. 11. COOPERATION Consultant agrees to work closely and cooperate fully with City's designated Project Administrator and any other agencies that may have jurisdiction or interest in the Work to be performed. City agrees to cooperate with the Consultant on the Project. 12. CITY POLICY Consultant shall discuss and review all matters relating to policy and Project direction with City's Project Administrator in advance of all critical decision points in order to ensure the Project proceeds in a manner consistent with City goals and policies. 13. PROGRESS Consultant is responsible for keeping the Project Administrator informed on a regular basis regarding the status and progress of the Project, activities performed and planned, and any meetings that have been scheduled or are desired. 14. INSURANCE Without limiting Consultant's indemnification of City, and prior to commencement of Work, Consultant shall obtain, provide and maintain at its own expense during the term of this Agreement or for other periods as specified in this Agreement, policies of insurance of the type, amounts, terms and conditions described in the Insurance Requirements attached hereto as Exhibit B, and incorporated herein by reference. 15. PROHIBITION AGAINST ASSIGNMENTS AND TRANSFERS Except as specifically authorized under this Agreement, the Services to be provided under this Agreement shall not be assigned, transferred contracted or subcontracted out without the prior written approval of City. Any of the following shall HF&H Consultants, LLC Page 5 be construed as an assignment: The sale, assignment, transfer or other disposition of any of the issued and outstanding capital stock of Consultant, or of the interest of any general partner or joint venturer or syndicate member or cotenant if Consultant is a partnership or joint -venture or syndicate or co -tenancy, which shall result in changing the control of Consultant. Control means fifty percent (50%) or more of the voting power or twenty-five percent (25%) or more of the assets of the corporation, partnership or joint -venture. 16. SUBCONTRACTING The subcontractors authorized by City, if any, to perform Work on this Project are identified in Exhibit A. Consultant shall be fully responsible to City for all acts and omissions of any subcontractor. Nothing in this Agreement shall create any contractual relationship between City and any subcontractor nor shall it create any obligation on the part of City to pay or to see to the payment of any monies due to any such subcontractor other than as otherwise required by law. City is an intended beneficiary of any Work performed by the subcontractor for purposes of establishing a duty of care between the subcontractor and City. Except as specifically authorized herein, the Services to be provided under this Agreement shall not be otherwise assigned, transferred, contracted or subcontracted out without the prior written approval of City. 17. OWNERSHIP OF DOCUMENTS 17.1 Each and every report, draft, map, record, plan, document and other writing produced (hereinafter "Documents'), prepared or caused to be prepared by Consultant, its officers, employees, agents and subcontractors, in the course of implementing this Agreement, shall become the exclusive property of City, and City shall have the sole right to use such materials in its discretion without further compensation to Consultant or any other party. Consultant shall, at Consultant's expense, provide such Documents to City upon prior written request. 17.2 Documents, including drawings and specifications, prepared by Consultant pursuant to this Agreement are not intended or represented to be suitable for reuse by City or others on any other project. Any use of completed Documents for other projects and any use of incomplete Documents without specific written authorization from Consultant will be at City's sole risk and without liability to Consultant. Further, any and all liability arising out of changes made to Consultant's deliverables under this Agreement by City or persons other than Consultant is waived against Consultant, and City assumes full responsibility for such changes unless City has given Consultant prior notice and has received from Consultant written consent for such changes. 17.3 All written documents shall be transmitted to City in formats compatible with Microsoft Office and/or viewable with Adobe Acrobat. HF&H Consultants, LLC Page 6 18. CONFIDENTIALITY All Documents, including drafts, preliminary drawings or plans, notes and communications that result from the Services in this Agreement, shall be kept confidential unless City expressly authorizes in writing the release of information. Consultant shall defend and indemnify City, its agents, officers, representatives and employees against any and all liability, including costs, for infringement or alleged infringement of any Unified States' letters patent, trademark, or copyright, including costs, contained in Consultant's Documents provided under this Agreement. 20. RECORDS Consultant shall keep records and invoices in connection with the Services to be performed under this Agreement. Consultant shall maintain complete and accurate records with respect to the costs incurred under this Agreement and any Services, expenditures and disbursements charged to City, for a minimum period of three (3) years, or for any longer period required by law, from the date of final payment to Consultant under this Agreement. All such records and invoices shall be clearly identifiable. Consultant shall allow a representative of City to examine, audit and make transcripts or copies of such records and invoices during regular business hours. Consultant shall allow inspection of all Work, data, Documents, proceedings and activities related to the Agreement for a period of three (3) years from the date of final payment to Consultant under this Agreement. 21. WITHHOLDINGS City may withhold payment to Consultant of any disputed sums until satisfaction of the dispute with respect to such payment. Such withholding shall not be deemed to constitute a failure to pay according to the terms of this Agreement. Consultant shall not discontinue Work as a result of such withholding. Consultant shall have an immediate right to appeal to the City Manager or designee with respect to such disputed sums. Consultant shall be entitled to receive interest on any withheld sums at the rate of return that City earned on its investments during the time period, from the date of withholding of any amounts found to have been improperly withheld. I+Z+#�7cZ�Ic�3�.IZ�Tt�i�'�s�C�7 In the event of errors or omissions that are due to the negligence or professional inexperience of Consultant which result in expense to City greater than what would have resulted if there were not errors or omissions in the Work accomplished by Consultant, the additional design, construction and/or restoration expense shall be borne by Consultant. Nothing in this Section is intended to limit City's rights under the law or any other sections of this Agreement. HF&H Consultants, LLC Page 7 23. CITY'S RIGHT TO EMPLOY OTHER CONSULTANTS City reserves the right to employ other Consultants in connection with the Project. 24. CONFLICTS OF INTEREST 24.1 Consultant or its employees may be subject to the provisions of the California Political Reform Act of 1974 (the "Act"), which (1) requires such persons to disclose any financial interest that may foreseeably be materially affected by the Work performed under this Agreement, and (2) prohibits such persons from making, or participating in making, decisions that will foreseeably financially affect such interest. 24.2 If subject to the Act, Consultant shall conform to all requirements of the Act. Failure to do so constitutes a material breach and is grounds for immediate termination of this Agreement by City. Consultant shall indemnify and hold harmless City for any and all claims for damages resulting from Consultant's violation of this Section. ��C•�itC�I�' 25.1 All notices, demands, requests or approvals, including any change in mailing address, to be given under the terms of this Agreement shall be given in writing, and conclusively shall be deemed served when delivered personally, or on the third business day after the deposit thereof in the United States mail, postage prepaid, first- class mail, addressed as hereinafter provided. 25.2 All notices, demands, requests or approvals from Consultant to City shall be addressed to City at: Attn: Mark Harmon, Municipal Operations Director Municipal Operations Department City of Newport Beach 100 Civic Center Drive PO Box 1768 Newport Beach, CA 92658 25.3 All notices, demands, requests or approvals from City to Consultant shall be addressed to Consultant at: Attn: Laith Ezzet HF&H Consultants, LLC 12900 Von Karman Ave, Suite 360 Irvine, CA 92612 HF&H Consultants, LLC Page 8 26. CLAIMS Unless a shorter time is specified elsewhere in this Agreement, before making its final request for payment under this Agreement, Consultant shall submit to City, in writing, all claims for compensation under or arising out of this Agreement. Consultant's acceptance of the final payment shall constitute a waiver of all claims for compensation under or arising out of this Agreement except those previously made in writing and identified by Consultant in writing as unsettled at the time of its final request for payment. Consultant and City expressly agree that in addition to any claims filing requirements set forth in the Agreement, Consultant shall be required to file any claim Consultant may have against City in strict conformance with the Government Claims Act (Government Code sections 900 et seg.). 27. TERMINATION 27.1 In the event that either party fails or refuses to perform any of the provisions of this Agreement at the time and in the manner required, that party shall be deemed in default in the performance of this Agreement. If such default is not cured within a period of two (2) calendar days, or if more than two (2) calendar days are reasonably required to cure the default and the defaulting party fails to give adequate assurance of due performance within two (2) calendar days after receipt of written notice of default, specifying the nature of such default and the steps necessary to cure such default, and thereafter diligently take steps to cure the default, the non -defaulting party may terminate the Agreement forthwith by giving to the defaulting party written notice thereof. 27.2 Notwithstanding the above provisions, City shall have the right, at its sole and absolute discretion and without cause, of terminating this Agreement at any time by giving no less than seven (7) calendar days' prior written notice to Consultant. In the event of termination under this Section, City shall pay Consultant for Services satisfactorily performed and costs incurred up to the effective date of termination for which Consultant has not been previously paid. On the effective date of termination, Consultant shall deliver to City all reports, Documents and other information developed or accumulated in the performance of this Agreement, whether in draft or final form. 28. STANDARD PROVISIONS 28.1 Recitals. City and Consultant acknowledge that the above Recitals are true and correct and are hereby incorporated by reference into this Agreement. 28.2 Compliance with all Laws. Consultant shall, at its own cost and expense, comply with all statutes, ordinances, regulations and requirements of all governmental entities, including federal, state, county or municipal, whether now in force or hereinafter enacted. In addition, all Work prepared by Consultant shall conform to applicable City, county, state and federal laws, rules, regulations and permit requirements and be subject to approval of the Project Administrator and City. HF&H Consultants, LLC Page 9 28.3 Waiver. A waiver by either party of any breach, of any term, covenant or condition contained herein shall not be deemed to be a waiver of any subsequent breach of the same or any other term, covenant or condition contained herein, whether of the same or a different character. 28.4 Integrated Contract. This Agreement represents the full and complete understanding of every kind or nature whatsoever between the parties hereto, and all preliminary negotiations and agreements of whatsoever kind or nature are merged herein. No verbal agreement or implied covenant shall be held to vary the provisions herein. 28.5 Conflicts or Inconsistencies. In the event there are any conflicts or inconsistencies between this Agreement and the Scope of Services or any other attachments attached hereto, the terms of this Agreement shall govern. 28.6 Interpretation. The terms of this Agreement shall be construed in accordance with the meaning of the language used and shall not be construed for or against either party by reason of the authorship of the Agreement or any other rule of construction which might otherwise apply. 28.7 Amendments. This Agreement may be modified or amended only by a written document executed by both Consultant and City and approved as to form by the City Attorney. 28.8 Severability. If any term or portion of this Agreement is held to be invalid, illegal, or otherwise unenforceable by a court of competent jurisdiction, the remaining provisions of this Agreement shall continue in full force and effect. 28.9 Controlling Law and Venue. The laws of the State of California shall govern this Agreement and all matters relating to it and any action brought relating to this Agreement shall be adjudicated in a court of competent jurisdiction in the County of Orange, State of California. 28.10 Equal Opportunity Employment. Consultant represents that it is an equal opportunity employer and it shall not discriminate against any subcontractor, employee or applicant for employment because of race, religion, color, national origin, handicap, ancestry, sex, age or any other impermissible basis under law. 28.11 No Attorneys' Fees. In the event of any dispute or legal action arising under this Agreement, the prevailing party shall not be entitled to attorneys' fees. 28.12 Counterparts. This Agreement may be executed in two (2) or more counterparts, each of which shall be deemed an original and all of which together shall constitute one (1) and the same instrument. [SIGNATURES ON NEXT PAGE] HF&H Consultants, LLC Page 10 IN WITNESS WHEREOF, the parties have caused this Agreement to be executed on the dates written below. APPROVED AS TO FORM: CITY ATTORNEY'S 9FFICE Date: !°I ►3 By: Aaron C. arp City Attorney ATTEST: Date: b I r 9KID By: _ MW Na." Leilani I. Brown City Clerk /FOWr/ Attachments: CITY OF NEWPORT BEACH, a California municipal corporation Date: 02,11R By: Dave ff City Manager CONSULTANT: HF&H Consultants, LLC, a California limited liability company Date: Z/, 7,0/-3 By: La B. Ezzet Senior Vice President Date: ZN Jim c 2,013 By: Jn Far opf S creta [END OF SIGNATURES] Exhibit A — Scope of Services & Schedule of Billing Rates Exhibit B — Insurance Requirements HF&H Consultants, LLC Page 11 EXHIBIT A SCOPE OF SERVICES & SCHEDULE OF BILLING RATES HF & H Consultants, LLC Page A-1 SCOPE OF WORK AND FEE ESTIMATE TO EVALUATE PROPOSALS TO PROVIDE RESIDENTIAL SOLID WASTE COLLECTION SERVICES FOR THE CITY OF NEWPORT BEACH We will perform the scope of work based on time and materials. The estimated total cost to perform the work plan is $67,900. Our actual costs could be higher or lower than this amount, depending on the number of proposals received and other factors that cannot be precisely estimated in advance. The proposed cost estimate includes: • Reviewing proposals for completeness • Evaluating complete proposals • Preparing follow-up questions for proposers and confirming proposal understanding • Reviewing proposer responses and clarifying unresolved issues • Comparing private hauler proposed costs to City service costs (based on City cost data) • Meeting with City staff to discuss the preliminary evaluation • Interviewing proposers • Contacting references for recommended proposer(s) • Preparing the evaluation report • Attending up to three meetings to discuss the evaluation report The consulting cost estimate assumes the following parameters for proposal evaluation: 1. Cost Proposals Evaluated — The study budget includes evaluation of up seven proposals. Should additional proposals be submitted, we estimate that the budget will increase by $5,500 per proposal. 2. Transfer Station Lease — HF&H shall prepare a summary of proposals offered to operate the transfer station. However, the consulting scope of work does not include negotiating and drafting the transfer station lease agreement. 3. Comparison of Hauler Proposals to Existing City Costs — In order for HF&H to provide a comparison of private hauler proposal costs to City costs, the City will need to provide updated City service costs under Path 1 Manual Service (current service), and a projected budget for core service costs for Path 2 Automated Service. HF&H's October 4, 2012 provided an analysis of core City costs for existing services which may need to be updated to reflect inflation and use of alternative fuel vehicles for comparison with proposed future contract costs. If the City would like HF&H to update the previous analysis of the City's cost to provide service, it will increase our consulting cost estimate. 4. Evaluation Report — The cost estimate assumes that HF&H will submit one draft of the evaluation report to the City and will make one set of revisions prior to submitting the final report. May 14, 2013 1 HF&H Consultants, LLC 5. Meetings — HF&H will attend up to three meetings related to the evaluation of the proposals (e,g. City Council or Finance Committee). HF&H will assist City staff to prepare one presentation summarizing the results of proposal process. 6, Changes in Scope — If, during the evaluation period, the City seeks to revise the scope of services requested from the proposers and seeks additional cost proposals, or otherwise revises the RFP process, this would require additional time and will increase the cost estimate. 7. Negotiations — As requested by the City, this consulting scope of work and fee estimate does not include negotiation assistance. We are available to provide such assistance if requested for an additional fee. The proposed scope of services does not include preparing the staff reports that City staff will need to prepare to transmit various action items to the City Council during the process beyond assistance described in the workplan. The work plan that follows estimates hours by task and staff classification. Hours may be shifted among tasks. We will bill you once per month based on the number of hours worked and expenses incurred. Payment is due within 30 days of invoicing. Hourly rates for professional and administrative personnel through December 31, 2013 are listed below. Position Rate Senior Vice President $255 Director $215 Manager $189-$209 Senior Associate $189 Associate Analyst $125-$135 Administrative Staff $80 Intern $45 Exnenses will be billed as follows: Mileage $0.565 per mile (or as adjusted by IRS allowance) Document Reproduction (over 15 page run) $0.15 per page (black & white), $0.75 per page (color) Outside document reproduction/couriers/postage Actual Public conveyances and parking Actual All other out-of-pocket expenses Actual May 14, 2013 2 HF&H Consultants, LLC M b Oa N si' Ct l0 b< O O N = Y h N m o O n � m • � ti w aH w N. F N a • b b' O b O M h � M W W r N tf M W � � N � m N N f9 M U @ N O c{ N ?t c U N � W N O � O # A m @ tb c a N d @ @ N V E R � E 9c a w a N N o E E m 0 LL U 3 d U N p Un1 D v O � ut m a v� @ c N m C g O O m C ¢ a O 2 C V m L O L1 y W O o W G (6 U O W L. Cal S .._ F 2 0, W F— M EXHIBIT B INSURANCE REQUIREMENTS — PROFESSIONAL SERVICES 1. Provision of Insurance. Without limiting Consultant's indemnification of City, and prior to commencement of Work, Consultant shall obtain, provide and maintain at its own expense during the term of this Agreement, policies of insurance of the type and amounts described below and in a form satisfactory to City. Consultant agrees to provide insurance in accordance with requirements set forth here. If Consultant uses existing coverage to comply and that coverage does not meet these requirements, Consultant agrees to amend, supplement or endorse the existing coverage. 2. Acceptable Insurers. All insurance policies shall be issued by an insurance company currently authorized by the Insurance Commissioner to transact business of insurance in the State of California, with an assigned policyholders' Rating of A- (or higher) and Financial Size Category Class VII (or larger) in accordance with the latest edition of Best's Key Rating Guide, unless otherwise approved by the City's Risk Manager. 3. Coverage Requirements. A. Workers' Compensation Insurance. Consultant shall maintain Workers' Compensation Insurance, statutory limits, and Employer's Liability Insurance with limits of at least one million dollars ($1,000,000) each accident for bodily injury by accident and each employee for bodily injury by disease in accordance with the laws of the State of California, Section 3700 of the Labor Code. Consultant shall submit to City, along with the certificate of insurance, a Waiver of Subrogation endorsement in favor of City, its officers, agents, employees and volunteers. B. General Liability Insurance. Consultant shall maintain commercial general liability insurance, and if necessary umbrella liability insurance, with coverage at least as broad as provided by Insurance Services Office form CG 00 01, in an amount not less than one million dollars ($1,000,000) per occurrence, one million dollars ($1,000,000) general aggregate. The policy shall cover liability arising from premises, operations, personal and advertising injury, and liability assumed under an insured contract (including the tort liability of another assumed in a business contract) with no endorsement or modification limiting the scope of coverage for liability assumed under a contract. C. Automobile Liability Insurance. Consultant shall maintain automobile insurance at least as broad as Insurance Services Office form CA 00 01 covering bodily injury and property damage for all activities of Consultant arising out of or in connection with Work to be performed under this Agreement, including coverage for any owned, hired, non -owned or rented HF & H Consultants, LLC Page B-1 vehicles, in an amount not less than one million dollars ($1,000,000) combined single limit each accident. D. Professional Liability (Errors & Omissions) Insurance. Consultant shall maintain professional liability insurance that covers the Services to be performed in connection with this Agreement, in the minimum amount of one million dollars ($1,000,000) per claim and in the aggregate. Any policy inception date, continuity date, or retroactive date must be before the Effective Date of this Agreement and Consultant agrees to maintain continuous coverage through a period no less than three years after completion of the Services required by this Agreement. 4. Other Insurance Requirements. The policies are to contain, or be endorsed to contain, the following provisions: A. Waiver of Subrogation. All insurance coverage maintained or procured pursuant to this Agreement shall be endorsed to waive subrogation against City, its elected or appointed officers, agents, officials, employees and volunteers or shall specifically allow Consultant or others providing insurance evidence in compliance with these requirements to waive their right of recovery prior to a loss. Consultant hereby waives its own right of recovery against City, and shall require similar written express waivers from each of its subconsultants. B. Additional Insured Status. All liability policies including general liability, excess liability, pollution liability, and automobile liability, if required, but not including professional liability, shall provide or be endorsed to provide that City and its officers, officials, employees, and agents shall be included as insureds under such policies. C. Primary and Non Contributory. All liability coverage shall apply on a primary basis and shall not require contribution from any insurance or self- insurance maintained by City. D. Notice of Cancellation. All policies shall provide City with thirty (30) calendar days notice of cancellation (except for nonpayment for which ten (10) calendar days notice is required) or nonrenewal of coverage for each required coverage. 5. Additional Agreements Between the Parties. The parties hereby agree to the following: A. Evidence of Insurance. Consultant shall provide certificates of insurance to City as evidence of the insurance coverage required herein, along with a waiver of subrogation endorsement for workers' compensation and other endorsements as specified herein for each coverage. Insurance certificates and endorsement must be approved by City's Risk Manager prior to commencement of performance. Current certification of insurance shall be kept on file with City at all times during the term of this HF & H Consultants, LLC Page B-2 Agreement. City reserves the right to require complete, certified copies of all required insurance policies, at any time. B. City's Right to Revise Requirements. City reserves the right at any time during the term of the Agreement to change the amounts and types of insurance required by giving Consultant sixty (60) calendar days advance written notice of such change. If such change results in substantial additional cost to Consultant, City and Consultant may renegotiate Consultant's compensation. C. Enforcement of Agreement Provisions, Consultant acknowledges and agrees that any actual or alleged failure on the part of City to inform Consultant of non-compliance with any requirement imposes no additional obligations on City nor does it waive any rights hereunder. D. Requirements not Limiting. Requirements of specific coverage features or limits contained in this Section are not intended as a limitation on coverage, limits or other requirements, or a waiver of any coverage normally provided by any insurance. Specific reference to a given coverage feature is for purposes of clarification only as it pertains to a given issue and is not intended by any party or insured to be all inclusive, or to the exclusion of other coverage, or a waiver of any type. E. Self-insured Retentions. Any self-insured retentions must be declared to and approved by City. City reserves the right to require that self-insured retentions be eliminated, lowered, or replaced by a deductible. Self- insurance will not be considered to comply with these requirements unless approved by City. F. City Remedies for Non -Compliance, If Consultant or any subconsultant fails to provide and maintain insurance as required herein, then City shall have the right but not the obligation, to purchase such insurance, to terminate this Agreement, or to suspend Consultant's right to proceed until proper evidence of insurance is provided. Any amounts paid by City shall, at City's sole option, be deducted from amounts payable to Consultant or reimbursed by Consultant upon demand. G. Timely Notice of Claims. Contractor shall give City prompt and timely notice of claims made or suits instituted that arise out of or result from Contractor's performance under this Contract, and that involve or may involve coverage under any of the required liability policies. City assumes no obligation or liability by such notice, but has the right (but not the duty) to monitor the handling of any such claim or claims if they are likely to involve City. H. Consultant's Insurance. Consultant shall also procure and maintain, at its own cost and expense, any additional kinds of insurance, which in its own judgment may be necessary for its proper protection and prosecution of the Work. HF & H Consultants, LLC Page B-3